Riad Carole - Perfect for Families & Groups
Chain: Not Available
Description
Garden Views and Relaxing Atmosphere
Riad Carole in Marrakech offers a serene escape with garden views, a sun terrace, and a picnic area. The perfect setting to unwind and enjoy the beauty of nature.
Comfort and Convenience
Enjoy air-conditioned rooms with spa facilities, free WiFi, and family rooms. Each unit is thoughtfully equipped with a private bathroom, shower, and cozy seating area. Plus, indulge in delicious meals at the on-site restaurant and coffee shop.
Exciting Activities and Nearby Attractions
Embark on sightseeing tours, rent a bicycle, or hit the slopes with the ski pass sales point. Located near major attractions like Majorelle Gardens and Mouassine Museum, there's always something to explore in the vibrant city of Marrakech.
Book your stay at Riad Carole now for an unforgettable experience!
Sentiment Analysis
Good location in some reviews
Staff helpful in some reviews
Beautiful building in some reviews
Popular Amenities
Health or beauty spa nearby
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Car hire
Massage services
Packed lunches
Currency exchange
Solarium
Hammam
Non-smoking throughout
Availability Side
Family Room
Providing free toiletries, this family room includes a private bathroom with a shower. Among the room amenities are a washing machine, a private entra...
Double Room with Private Bathroom
Featuring free toiletries, this double room includes a private bathroom with a shower. Among the room amenities are a washing machine, a private entra...
Classic Quadruple Room
The quadruple room provides a washing machine, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3...
Double Room
The double room features a private entrance, a dining area, a terrace with garden views as well as a private bathroom boasting a shower. The unit has...
Guest Sentiment Categories
Cleanliness
Mixed reviews on cleanliness, with some guests mentioning dirty rooms and bathrooms.
Service
Service received mixed feedback, with some guests praising helpful staff and others pointing out issues.
Location
Good location appreciated by guests, close to key areas.
Room Quality
Rooms received negative feedback for being uncomfortable and poorly maintained.
Amenities
Limited amenities and poor maintenance mentioned by guests.
Value for Money
Many guests felt that the hotel did not offer good value for money.
Food and Beverage
Consistent complaints about the quality and options of food served.
Overall Experience
Mixed reviews, with some guests having a poor experience and others finding it budget-friendly.
Hotel Rules
Check-In / Check-Out Policy
Check In
1:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
No policies available for this hotel.
Reviews (137)
RzÄ d
3 days ago
10.0
Dehli
4 days ago
2.0
Rosaria
5 days ago
10.0
Un Riad carino, semplice e accogliente gestito da un ragazzo molto disponibile e gentile (Said) in una posizione molto comoda.
Sarah
1 week ago
2.0
Le Riad est proche du centré
Cons: La propreté et la qualité de la nourriture
2 weeks ago
1.0
Florian
2 weeks ago
8.0
Schöner Innenhof, mit familiÀrem flair. Sehr hilfsbereites und freundliches Personal.
Cons: Die Dachterrasse lÀdt mit seinen verstaubten Sitzkissen und Ausstattung nicht zum Verweilen ein.
2 weeks ago
5.0
trĂšs classique pain beurre confiture jus d'orange parfois pressĂ© ou jus du commerce fade, pain marocain bon le boulanger habite en face , la chambre Ă©tait spacieuse correcte la salle de douche pas trĂšs propre j 'ai du mettre a tremper le rideau de douche qui Ă©tait trĂšs sale la tringle toute rouillĂ©e les robinets sales les WC correct ,pas de fenĂȘtre juste une porte qui donnait sur la cour celle -ci Ă©tait mal soignĂ©e poussiĂ©reuse +++ les nappes sur les tables toute tachĂ©e pas changĂ©e dommage car le cadre pourrait ĂȘtre superbe s'il Ă©tait bien tenu Il a fallu rĂ©clamer le linge de toilette ainsi que les savons qui Ă©taient compris dans la prestation et mĂȘme un matin le monsieur a refuse de nous servir le petit dĂ©jeuner pas de consigne du patron ??? le personnel sans chaleur, parlant Ă peine le français, le matin a peine bonjour aucune communication, Nous venions pour la premiĂšre fois au Maroc pour nos 50 ans de mariage on aurait espĂ©rĂ© un autre cadre et autre accueil : les photos sur le site Ă©taient sĂ©duisantes mais la rĂ©alitĂ© toute autre, je ne le conseille a personne, dommage car bien situĂ©, peut ĂȘtre tenu par une femme avec une sensibilitĂ© touristique accueillante chaleureuse et exigeante sur la tenue du Riad changerait le tout Certainement un manque de dialogue entre le responsable que l'on a croisĂ© plusieurs fois et le personnel et aucune exigence : le Riad fonctionne Ă "volo" trĂšs peu de clients cela n' est pas surprenant OK pour le transfert aĂ©roport les sorties proposĂ©es satisfaisantes cascade d' ouzoud et essaouira
Cons: voir ci dessus
Lindsey
1 month ago
1.0
The water was hot. There was enough room for our family. (We were falsely led to believe that there wasnât a room big enough to accommodate us.) We had to pay for two rooms though we only used one.
Cons: There wasnât a sign on the outside indicating that we were at the correct location. I couldnât stand up to use the toilet without hitting my head (Iâm only 5â11). They were under construction and there was random junk everywhere. Breakfast cost 50 Dh per person but was the cheapest breakfast that could be found. (The entire meal for our family of 7 would have cost about 40 Dh). It says perfect for families but itâs on really busy street that made it extremely stressful trying to protect my kids from being run over by moped drivers. I also got spit on by a local âcrazy manâ and followed. I reported the incident to the Ryad staff. They did nothing to ensure our safety and comfort.
Renata
1 month ago
6.0
Simpatia do Funcionårio e decoração.
Cons: A limpeza era superficial, só havia uma toalha de mãos e outra de banho para 2 pessoas e nunca houve mudança nem limpeza do quarto. Quarto pouco cuidado.
Max
1 month ago
10.0
Le Riad est trÚs joli et son jardin dégage une ambiance reposante. Le personnel est trÚs gentil et réactif.
Didier
1 month ago
2.0
Le petit déjeuner était satisfaisant en comparaison du reste.
Cons: La propretĂ© en gĂ©nĂ©ral aussi bien du riad que des chambres et de la literie. Le mauvais Ă©tat et fonctionnement de la "salle d'eau", le manque de produits d'hygiĂšne et de linge de toilette. Le petit dĂ©jeuner qu'il faut attendre plus d'une heure car le personnel ne s'est par rĂ©veillĂ©. Le bruit Ă l'intĂ©rieur mĂȘme du riad.
Shahina
1 month ago
6.0
Nina
1 month ago
4.0
Azil was very nice to my family. He gave us many tips to travel around and helped us book different activities within and outside of Marrakech. He was very friendly and very nice host
Cons: The accommodation and room are not clean.
Klas
1 month ago
9.0
authentisch, Lage
Christophe
1 month ago
8.0
L'accueil et le service. Merci en particulier Ă Adil. Le cadre du riad trĂšs authentique et typique. La proximitĂ© d'ĂȘtre au sein de la MĂ©dina
Cons: Le coin salle d'eau/wc trĂšs exiguĂ«, un porte serviette ou vĂȘtements serait le bien venu.
Md Saidur
1 month ago
9.0
Booking.com
Cons: Bathroom could be a bit more clean
beatrice
2 months ago
7.0
trĂšs bon accueil et trĂšs serviables
Cons: la salle de bain
Daniel
2 months ago
4.0
The included breakfast was a great bonus. Note that you get the same thing every day, but it was a good and easy way to start the day for our family.
Cons: We were in the 5 bed/6 person room which sits right on the first floor next to the kitchen. The room is tall and and spacious, the bathroom is tiny, dingy, and nearly unusable for my 6'7" self. My wife and kids chose not to take the showers the 3 days we were there as they didn't like the look of the bathroom. The bedroom was quiet except for the staff person who was outside the room on the couch right outside our window who was coughing all night long. This same staff person coughed continually as they served our breakfast each morning. The lock for the door is a keyed paddle lock on a slide bolt - granted the door is original and historic.
2 months ago
5.0
La hospitalidad
Cons: Hay que mejorar muchas cosas en general!
Hamoudi
3 months ago
3.0
La température est de 40 °C et la climatisation ne fonctionne pas. Sur Booking.com Ils ont écrit que tout fonctionne et que le climatiseur est sur la photo, mais quand vous arrivez à la résidence, ils vous disent que rien ne fonctionne.
Josefine
3 months ago
6.0
The location is really good
Cons: Our stay at riad Carole was not what we expected. The breakfast was good, but the staff was unprofessional, and we had to ask for fresh towels, toilet paper and to get our trash can emptied every day. The location is really good, but I wouldnât recommend staying there for more than a few days, as the rooms are a bit filthy, hot and without aircondition. Also, there was no door separation the bathroom from the bedroom, which was quite uncomfortable. Also, the restaurant at the riad was closed every day without a proper reason being told to the guests.
3 months ago
10.0
Estiti
3 months ago
8.0
Mohamed
3 months ago
7.0
Biskri
3 months ago
1.0
Friendly stuff
Cons: Not clean and expensive the bed wasnât comfortable
Dan
3 months ago
1.0
Nothing, really. The property is unhealthy and smells badly. It should be closed for hygiene reasons, unless drastically renewed.
Cons: I booked it in a rush for one night only at the end of my vacation, ready to return. I didn't read the reviews before booking, unfortunately. Our room is on the first floor. The old tapestry and the carpets smell strongly of dust and dirt. The dirt is clearly visible everywhere around. The bathroom is dilapidated and lacks the bare necessities (which the property lists among the amenities offered): there is no toilet paper, hand soap, or toiletries. A hanging towel has visible stains. None of the windows in the room close properly, and many have broken glasses (which makes the room extremely noisy, but this is the last of the property's problems). The rooms looks unsafe: the door to the anteroom closes with a ridiculous metal clasp (even a child with a weak kick could easily open it from the outside), while the door to the bedroom is completely missing the handle. The anteroom is a dirty and dusty space with a rubbish-old, non-functioning refrigerator. I immediately contacted the Booking.com customer service to request alternative accommodations, but no one from Booking.com got back to me (despite the agent I spoke with told me otherwise), so I was forced to spend the night. As I struggled to sleep, I felt something crawling on my arm: a cockroach made me jump out of bed and spend the rest of the night sleepless. Obviously we didn't get a shower and refused to have breakfast which was included in the price. Of course I didn't expect a five stars property, but this property is just not suitable for living. Especially not for families as claimed in the property's name: nothing here looks family friendly, and I find it very irresponsible trying to attract children in such an unsafe place.
Sebastien
3 months ago
6.0
Maria
3 months ago
7.0
Benali
3 months ago
1.0
TrĂšs sale un riad qui fait peur đ± tout est sale on a fuit directe TrĂšs déçu đ j'ai payĂ©e pour rien Cela m'a dĂ©goutĂ© des riad au Maroc
Cons: TrĂšs sale un riad qui fait peur đ± tout est sale on a fuit directe TrĂšs déçu đ j'ai payĂ©e pour rien Cela m'a dĂ©goutĂ© des riad au Maroc
InĂȘs
3 months ago
10.0
Olinka
3 months ago
8.0
Ătablissement authentique et sincĂšre. Un ventilateur est cependant indispensable lâĂ©tĂ©, mais impossible dâen avoir un. Merci Ă SaĂŻd qui a Ă©tait au top du professionnalisme !
Khadija
3 months ago
10.0
Zeer vriendelijk personeel. Goede locatie. Goede prijs.
AarĂłn
3 months ago
9.0
Gema
3 months ago
1.0
Las mesitas que habĂan al aire libre para desayunar
Cons: La habitaciĂłn estaba sucia y llena de mosquitos, la cama sĂșper dura y encima sin aire acondicionado. La ducha sĂșper pequeña y agobiante y el vater sucio.
Muhammad
4 months ago
7.0
Riad is close to the city center accessible by walking with around 18 min walk. Host was very kind and helped us with booking taxi from and to the airport. Breakkfast area was very nicely decorated and party room was also available that we used for lugage storage. Overall it was a pleasant stay at Riad.
Cons: Breakfast was good, but would be even better if served with different verieties having especially Morocca traditional breakfast dishes during our multiple days stay. Room was quite big and equiped with only one standing fan. It would be better to have atleast 2 standing fans to cover the entire room. Cleanliness and services can be improved for higher ratings. Communication with cleaning staff was tricky since they only speaks Arabic and French. Not good in English.
Mohamed
4 months ago
9.0
Hicham
6 months ago
10.0
Deeba
6 months ago
1.0
Nothing everything was disappointing
Cons: The rooms were terrible the worst rooms Iâve seen in Marrakech .The toilets were disgusting and looked like a prison cell . The seating area was terrible and looked like a room for hobbits I donât even recommend this to anyone and itâs not worth value for money if you want to enjoy get a decent hotel but never book this hotel . They food was shit the source was cold for the chicken and they donât have much of an option. A small portion of chicken was 100 Dirhams which is like ÂŁ10 you can get cheaper food elsewhere please do not book this hotel itâs not worth it . It was the worst hours of my life felt like Iâve come to slums . The celling was covered fabric stapled theirs no Silent there the Music is left on outside and you can hear its great for headaches.
Peter
7 months ago
7.0
Mehdi
7 months ago
8.0
Linda
7 months ago
3.0
Place was beautiful. Good location.
Cons: Uncomfortable bed. Place was not well kept and dirty.
Hicham
7 months ago
10.0
Tim
7 months ago
5.0
The staff were helpful, the manager was wonderful. He provided a brand new bed when he was made aware of the aggravation of my backpain caused by the initial poor sagging mattress in the room. We felt we couldnât be the first to complain about the mattress. The tortoise was grateful for the lettuce leaf we gave him.
Cons: Not sleeping the first two nights because of the bed. There is no glass in the window so no protection from the noise outside and no curtains to shield the light. We discovered and used another shower outside our room because our own was so small.
Mabel
8 months ago
8.0
It was a pleasat stay!!
Dunia
9 months ago
1.0
Staying only one night.
Cons: This place has so much potential but it is understuffed for now big the place is, dirty and falling apart. I hope they can mamage to clean and renovate a bit.
Azri
9 months ago
7.0
Natalia
9 months ago
5.0
Staff were lovely and accommodating. Let us leave our bags early (pre-check in time), arranged an airport taxi, and were accommodating of our room requests. The breakfast was simple but included a really nice bread.
Cons: The room was quirky with low ceilings which is definitely fine, with clean bedsheets. But the bathroom had not been cleaned - the mirrors had toothpaste stains and the sink drained poorly and also had toothpaste stains.
Anastasia
9 months ago
9.0
Fantauzza
9 months ago
1.0
Cons: I booked for 2 people but for strange reasons they didnât let me stay at the same room together. Just terrible. I lost my money because I didnât stay at the room and I booked another place! Just crazy and terrible.
Franco
9 months ago
7.0
I spent some nights with my father here and we both enjoyed the really traditional place. The building is beautiful and the staff is kind and ready to help for any request, promptly. There is a very cute rooftop too
Cons: The lights in the room were very cold, they could change them to a warmer color and it would be more pleasant o think
Olivia
10 months ago
3.0
Kirit
10 months ago
6.0
It was very cheap... wanted to try a break on a budget
Cons: It was "very rustic" with paint flaking, light bulb hanging off wire, sockets loose on wall... heater that wasn't working and door difficult to lock... breakfast was 30dhms but a coffee alone was 20!!! Saying this, i didn't pay much so it was what it was...
Verified traveler
11 months ago
10.0
Beautiful Riad Service was excellent and the staff was very friendly! The place was clean and the patio was beautiful Also in a great part of the Medina
Syarifah
11 months ago
8.0
Potnuri
11 months ago
1.0
Wajeeha
1 year ago
6.0
The owner Jawad was reachable on call. Took my calls on most silly questions on the first ring and sent in help. He listens to you with problem solving mindset and helps get solutions. I was not happy with the first room, once I explained him what didn't work out, he immediately switched the place. The garden is beautiful. Marwann the young man who is helping and managing university, drops by on drop of a hat when you call him. Extremely respectful and kind. The helper
Cons: There was construction going on when I went. So the property was a bit dusty. I liked the fact that the interiors were near and clean. The property in general is quite old so the doors and the windows won't shut properly. As in wind would push them open. The windows I left shut would open in the morning. Morocco can be windy.
Sahil
1 year ago
9.0
Sharon
1 year ago
9.0
Location Authenticity Very kind friendly staff Taxi can pull up right outside ( rather than have to get someone to run into the Medina with bags in a trolley)
Cons: The bathroom could do with a lick of paint - some bits peeling , but it didnât really bother us
Nikhil
1 year ago
3.0
Well located
Cons: Bait & switch - booked a room with AC, was given a much worse room with just a fan and a gap above the door where there should be a window Room is very dirty and old - whole place needs major renovations It was cheap but still not worth it, can find better at same price
Emma
1 year ago
8.0
Abdelhadi
1 year ago
1.0
Tiffany
1 year ago
8.0
The owner upgraded me free of charge to a nice large room cooler than the one I had because it was take hot and obviously the room was free.
Cons: The restaurant was closed because the chef was on vacation.
Abderrahmane
1 year ago
1.0
Nothing tbmo be honest
Cons: The place smells bad and is full of cockroaches
Maruf
1 year ago
8.0
Paul
1 year ago
10.0
John
1 year ago
10.0
The entrance to this Riad is just a single doorway nestled amongst several others with the number 71 above it and from there you venture down a long passageway and come across an amazing garden courtyard, I was greeted by the owner and asked to have a seat whist he made me some tea and cheeked me in. Three beds in my room I only used one and the courtyard is a delight to sit in after a busy day exploring, very relaxing and extremely quiet seeing you are in the Medina itself. Staff all very pleasant and easy going.
Cons: All good.
Ana
1 year ago
8.0
Beautiful place, kind hosts and good breakfast
Cons: Nothing in particular
Ada
1 year ago
10.0
Ana
1 year ago
7.0
There was very clean and kindness
Ver
1 year ago
8.0
The staff is super nice! Good value for money
Cons: Low ceilings
Alison
1 year ago
7.0
The riad is very well located at the top of the medina, lots of taxis available nearby plus near to the airport bus stop and within about 30 mins walk of Koutoubia mosque etc. The garden area is lovely and it was great to stay in such an authentic riad. Staff were very helpful and organised airport transfer for the end of my stay.
Cons: The room I was allocated on the ground floor was clean and the bed was very comfortable but is in need of updating. I appreciate that it is a budget option and so was expecting basic facilities. Although the garden area merits a higher rating, I would not put the accommodation at 3 or 4 star status. It was a great place to stay but be prepared for very basic level of furnishings and bathroom if you have the same room.
Denise
1 year ago
9.0
The courtyard had a lot of character, the breakfast was tasty, and the manager was friendly and attentive.
Aleksandra
2 years ago
9.0
Was everything okay?
Cons: The hostel is very charming, colorful.
Verified traveler
2 years ago
4.0
Honestly it was a bit underwhelming. I booked this stay due to missing my flight so I didn't really look too much into it but if I had to stay longer than the 1 night I did, I'd look elsewhere. Started off with the manager/owner unable to even locate my booking (understandable as I'd only booked an hour ago), but insinuated I wouldn't be staying there tonight, even though I showed him the booking confirmation on my end multiple times. Eventually found it and gave me the spare room on the bottom floor. Room itself has no AC, just a single very bright bulb hanging from the ceiling, and is right next to the office which plays music until 10PM. It was okay to get through just the 1 night I needed, but the breakfast was extremely underwhelming for 3 EUR... When I asked for an omelette my reject was declined, to which I requested a boiled egg, and was told there is no eggs in breakfast, just 0.30 cent bread and a few different spreads. Overall experience was just a bit below average in my opinion, there is significant room for improvement.
Sabrina9706
2 years ago
10.0
Staff was excellent Room very comfortable and clean
Edward
2 years ago
10.0
We had an excellent stay at the Riad Carole. We were given great advice about the area and our room had everything we needed. Would definitely recommend to stay!
Andrea
2 years ago
8.0
The staff was very kind and available
Cons: We found some bugs in our bathroom, but as soon as we informed the owner they made us change room
Jimmy
2 years ago
6.0
Do not expect to get everything that is in the add. There is no pool, no spa, the showers are without hot water and with almost no pressure. No reception or lobby to talk about and no snackbar. In one week no one ever cleaned my room. They did however have a good breakfast, easy transfer for the airport and cold beers for sale!
Nino
2 years ago
8.0
I loved this place. The location is great, leaving the Riad you immediately step into a busy street of the old meddina and get to feel the spirit of Marrakech. The room is quite spacious and has a fan, which is rather useful in spring/summer. The host and the staff are incredibly hospitable and helpful, and as a first-time solo female traveller I felt very safe coming back to this place after dark, all thanks to them. Nevertheless, the best feature of the place must be the garden. It's like a peaceful oasis within the always noisy old meddina of Marrakech. The only sound you'll hear are the birds singing and a local cat meowing, and you'll also be able to enjoy some cool after a hot summer day in the city.
Cons: There was no window in the room, however with the fan and the fact that I spent very little time inside the room itself, this wasn't really a problem.
Jayne
2 years ago
8.0
Traditional
Maria del Pilar
2 years ago
8.0
La habitaciĂłn era muy grande y fresca, a pesar de que el aire acondicionado no funcionaba, pero no fue necesario usarlo. Aunque el hotel estĂĄ en una calle ruidosa, desde dentro no se oye absolutamente ningĂșn ruido. Tiene un patio precioso con muchas plantas, espacios para sentarse y mesas, tambiĂ©n habĂa una familia de pajaritos, acostumbrados a la gente, que venĂan muy cerca cuando les daba pan. Ellos alegraban el ambiente con sus trinos. En general fue una estancia agradable para mi y volverĂa de nuevo. TambiĂ©n tiene servicio de recogida y traslado al aeropuerto. Esta muy bien localizado y hay muchos restaurantes, tiendas y mercados en el,ĂĄrea.
Jayne
2 years ago
8.0
Typically Moroccan
Cons: Better shower
Mark
2 years ago
8.0
The Riad was very well located in the Medina of Marrakech. The room had an amazing ceiling and the courtyard was lovely. The staff were friendly, but you need to speak French or Arabic. Marrakech is amazing and being in the centre of it was fantastic.
Cons: The WIFI was sometimes hard to connect to. If you're not an experienced traveler or not familiar with Morocco then perhaps stay at a more 'Western' hotel. However, we loved the authentic feel of the place.
drjem2018
2 years ago
10.0
This riad is situated in the north west of the medina. It was well situated for visiting the souks, and was about a 20 minute walk to the Koutoubia square. There were several nearby cafes and bakeries. Excursion pickups were straightforward too. The hotel was a good price and it felt very relaxed.
Alex
2 years ago
10.0
Everything. Location. Food. Host.
Rahela
2 years ago
1.0
Nothing
Cons: Foul smell, unclean bedding, amenities as described not present, blocked bathroom sink.
Inta
2 years ago
5.0
Location, garden inside, terrace
Cons: Very small room and bathroom, in shower only cold water, terrace was not so clean. Bed was not for tall people.
Elora
2 years ago
9.0
We loved the hotel it was so beautiful as soon as you walk down the steps you walk into a beautiful indoor garden (the pictures do not do the place justice) The host was brilliant as soon as we booked he had messaged me to see if we needed a taxi service from the airport but we didnât need that and he provided his mobile number. The hotel is on a busy little street but inside it was so quite and peaceful There room we booked had 2 single beds and a LARGE double bed which was perfect for me and my little girl and my husband to sleep in (beds all in the same room so you can see the children) There was a roof terrace you could go up chill on the evening and see Marrakesh at night We didnât have the food there as we wanted to try the street food but it was offered
Cons: The room is pretty basic so not really good for children under 1 as I struggled to clean my little ones milk bottles but itâs more of a just come to sleep and head straight out in the morning kind of room but well worth the price of the booking The street itâs on is soooooo busy with mopeds (the whole of Marrakesh rides a moped I think) but they drive quite fast so have to be careful when coming out of the hotel Also itâs not the easiest place to find as there was no signage on the door apart from the number 71 I think, we had to ask locals for the right place so more signage would be Brilliant And better pictures of this amazing riad!! The pictures do not do it justice at all But overall it was an amazing little Riad so beautiful and calm this is nothing for the price of the stay
Elisa
2 years ago
8.0
The Riad is near the center of the medina, in 10 minutes you are in the heart of it. The internal garden is beautiful and the service is on point: there is always a person to take care of you if you need something. They offer airport pick up and drop off (which I recommend). The rooms were big. The only downside is that the beds matresses might be really hard (not all of them) and the room wasn't perfectly cleaned. Overall I recommend it.
Wallace
2 years ago
8.0
Irina
2 years ago
8.0
so nice and friendly -and very nice location. There is only cold shower, but it worked perfect for us after a warm day in the city. Nice breakfast and good atmosphere
Franco
2 years ago
8.0
Bel riad dentro la Medina personale molto gentile e disponibile
Olinda
2 years ago
10.0
We liked the kindness, the availability and willingness of the staff. We enjoyed the homemade breakfast which was also made as we requested.
Stefano
2 years ago
5.0
Beatriz
2 years ago
8.0
The property is managed by a local family, they are very friendly and helpful. I was received with a warm welcomed and they helped me to book my trip to desert.
Rosemary
3 years ago
7.0
Dominika
3 years ago
10.0
Great host, beautiful Riad, good location. We felt really comfortable and welcomed in this place.
Oliver
3 years ago
1.0
Interior courtyard
Cons: The positive reviews here seem out of place with my experience. Note: My room was on the ground floor. It looked like a glorified interior shed. Not a good sign when the door is locked by a padlock. The door wasn't flush with the floor (chunks missing). I didn't feel safe there & left for a hotel (price difference of âŹ13 per night) with air con,double bed,bathroom rather than a shower with a hole in the ground.
Marina
3 years ago
9.0
The owner Jawad and his family are friendly, flexible and helpful. Jawad replies fast on messages.
Cons: Not always hot water
Mikael
3 years ago
8.0
very quiet, very nice garden area, very vice and helpful owner. beautiful rooms.
Mc
3 years ago
10.0
the owner pick up us at the airport for 10âŹ, (best option) even though our flight was delay for 2 hrs he was there super nice, the tee and cookies at arrival. a family business and beautiful location!
Cons: in general all was really good, you get for the really cheap price you paid!
Edwin
3 years ago
10.0
Very kind owner, helped us to get to Agadir.
Aicha
3 years ago
10.0
Very beautiful location and the ryad looks amazing. When arriving we were received with tea and cookies. Also the host (who was a professional cook in Dubai) taught us how to make a vegetable tajine and was very patient and kind! Would love to come back :)
Cons: Basic facilities but good:) With a fan it is a bit warm jn august.
HAKAM MOHAMED VALAPULLAI
3 years ago
2.0
This was the worst experience the hotel had no fan or AC in the hotel in the 40 degree heat. Also charge you high prices for transport so be aware and use transport else where and not from the people from this hotel
Zakaria
3 years ago
9.0
massika
3 years ago
4.0
L'hébergement ne correspond pas du tout a la description, aucun entretien pendant notre séjour, pas de serviettes, ni produits d'entretien alors que c'est compris, la chasse d'eau disfonctionne il faut utiliser un seau d'eau équipements vétustes et présence de cafards et la moitié des lumiÚres ne fonctionnent pas. Difficile aussi de prendre une vraie douche...Les photos ne sont pas contractuelles ne correspondent pas du tout a l'état actuel de l'établissement. TrÚs mauvaise expérience je recommande pas du tout
Candice
4 years ago
6.0
Riad trÚs sympathique et tres colorés. Bien protéger de la chaleur et du bruits de la rue passante ce qui fait un lieu trÚs calme. Il faudrait que se lieu soit mieux indiqué par une affiche par exemple. La literie est a changer et un peux de rénovation ne ferai pas de mal.
Verified traveler
4 years ago
10.0
LâhĂŽte a Ă©tĂ© trĂšs professionnel Le lieu est charmant TrĂšs bien placĂ© pour faire des visites Ă pied
SOFIA
5 years ago
8.0
΀ο ÏÎčÎ±ÎœÏ Î”ÎŻÎœÎ±Îč ÏαΜÎÎŒÎżÏÏÎż, ΌΔ ΔΟαÎčÏΔÏÎčÎșÎź ÎŽÎčαÎșÏÏΌηÏη, ÏÎż ÏÏÎżÏÏÏÎčÎșÏ Î”ÎŻÎœÎ±Îč ÏÎčλÎčÎșÏÏαÏÎż ÎșαÎč ÎÏÎżÎčÎŒÎż Μα ÏΔ ÎČοηΞΟÏΔÎč ÏΔ ÏÏÎč ÏÏΔÎčαÏÏΔίÏ. ÎĄÏÏηÏα ÏÎżÎœ ÎŽÎčÎ”Ï ÎžÏ ÎœÏÎź ÏÎżÏ ÏÏÎœÎŻÎ¶Î”Îč Ïα ÏΔΜÏÏÎœÎčα ÏÎżÏ ÎłÎčαÏÎŻ ÎźÏαΜ ÏÎżÎ»Ï Î±ÏαλΏ ÎșαÎč ΔÎșÎ”ÎŻÎœÎżÏ ÎŽÎ”Îœ ÎŒÎ±Ï Î”ÎŻÏΔ αÏλΏ ÏÎżÎčÏ ÎŒÎ±ÎłÎ±Î¶ÎŻ Î”ÎŻÎœÎ±Îč, αλλΏ ÎŒÎ±Ï ÏΟγΔ ΌΔ ÏÎż Î±Ï ÏÎżÎșÎŻÎœÎ·ÏÎż ÏÎżÏ ! ÎÎÏÏÎč ÏÎżÏ ÏÏÎżÏÏÎÏΞηÎșΔ Μα ÎŒÎ±Ï ÏαΔÎč ÏÏÎż αΔÏοΎÏÏÎŒÎčÎż ÏÏαΜ ΔÏÎčÏÏÏÎÏÎżÏ ÎŒÎ” ÎŸÎ±ÎœÎŹ ÏÏÎż ÎαÏÏαÎșÎÏ Î±ÏÎż ÏÎčÏ Ï ÏÏλοÎčÏÎ”Ï ÏολΔÎčÏ ÏÎżÏ ÎžÎ± ÎŽÎżÏΌΔ, αΜ ΎΔΜ ÎČÏÎżÏΌΔ ÏÎ±ÎŸÎŻ ΔÏÎșολα, ÎŒÎčÎ±Ï ÎșαÎč Ξα ÏÏÎŹÏÎżÏ ÎŒÎ” ÏÏηΜ ÏÏλη 2 η ÏÏα ÏÎż ÏÏÏÎŻ ÎșαÎč Ξα ÎșαÏÎ”Ï ÎžÏ ÎœÎžÎżÏΌΔ αΌÎÏÏÏ ÏÏÎżÏ ÏÎż αΔÏοΎÏÏÎŒÎčÎż! ÎÎč ÎŹÎœÎžÏÏÏÎżÎč ÏÎżÏ ÏÎčÎ±ÎœÏ Î”ÎčΜαÎč ΔΟαÎčÏΔÏÎčÎșοί. ΀ο ÎŒÎżÎœÎż ÏÎżÏ ÎžÎ± ÏÏΔÎčαζÏÏαΜ ΔÎčΜαÎč ÎŒÎčα αΜαÎșÎ±ÎŻÎœÎčÏη ÏÏÎż ÎŒÏÎŹÎœÎčÎż, αλλΏ ÎșαÏα Ïα Ώλλα ηÏαΜ ΔΟαÎčÏΔÏÎčÎșÎź ΔÏÎčλογΟ ÎłÎčα ΔΜα Î¶Î”Ï ÎłÎŹÏÎč ΌΔ 3 ÏαÎčÎŽÎčÎŹ ÎżÏÏÏ Î”ÎŒÎ”ÎŻÏ. ÎÎ”ÎŻÎœÎ±ÎŒÎ” 3 ÎœÏÏÏÎ”Ï ÎșαÎč η ÏÏÎÏη ÏÎżÎčÏÏηÏÎ±Ï -ÏÎčÎŒÎźÏ Î”ÎŻÎœÎ±Îč ΔÏÎŻÏÎ·Ï ÎŹÏÎčÏÏη!
Experience643976
5 years ago
2.0
Very nice host but just go to somewhere within the town. Not very clean, extremely basic, very noisy and uncomfortable. If you are planning to go to Marrakesh think again as I do not suggest this place to anybody, it is exhausting to bargain, well bargain is a word for it cause no one listens to you, you just make yourself tired. They charge you anyway and you either ending not buying or just paying the higher price and be unhappy and tired. Always carry a map and careful whom you are talking to as like everything in there you have to pay for talking to locals, asking directions or in couple of weird occasions making eye contact... stay in main city which in every way is safer.
Hendrikus
6 years ago
8.0
Uniek in zijn eenvoud. Echt Marokkaans. Simpel maar ok
letizia
6 years ago
8.0
Riad centrale, il proprietario molto disponibile ci ha aiutato in ogni modo,abbiamo anche cenato spesso da lui cucina molto buona... non Ăš il massimo della pulizia ma ottimo rapporto qualitĂ prezzo ... ho letto altre recensioni dove si lamentano di assenza carta igienica e acqua fredda ... noi abbiamo sempre avuto acqua calda ed eravamo 4 adulto e 5 bambini e la carta igienica non Ăš mai mancata .... nel riad disponibilitĂ anche di bevande birre e vino.
Verified traveler
6 years ago
2.0
We paid 20 Euro to be taken to the hotel, I suggest you do the same or you won't find it. We had to wait for half an hour before we were picked up. On our arrival the reception by Jawad was fantastic, the staff were also great. But and this is a big but, the hotel is extremely basic. It is situated in the middle of Medina which is a plus. There was no AC in 32 plus temperature it had a fan which was very loud. If you are planning to stay more than a night I suggest choose somewhere outside of the Medina and make sure it meets your basic needs.
579stefaniaz
6 years ago
6.0
The owner and the workers are friendly, we had a problems with our credit cards and the owner helped us to get some money. The riad is nice but a little bit dirty, for the price is fine. As everyone in Marrakesh to have a good price we had to bargain for everything and be really careful to every word, it was exhausting but in the end I think we paid the right price.
Verified traveler
6 years ago
2.0
Enige wat goed is is de ligging dat is centraal Voor de rest zou ik het niemand aanbevelen. Vergane glorie
Verified traveler
6 years ago
8.0
Le Riad en lui lĂȘme la situation gĂ©ographique pittoresque mais il nĂ©cessiterait un rafraichissement
Verified traveler
6 years ago
2.0
The hotel states that there is 24 hour front desk service but the hotel did not open when I arrived at midnight because of the night bus. The gate was locked. No one responsed to the door bell and no one answered the phone calls. All I could do is to standing on the street for over a hour to wait and at last I still could not check in. I had to find another hotel immediately and it was a nightmare.
LuluDk
6 years ago
6.0
Old, authentic Riad very close by the Streets of MĂ©dina. The Riad is definitely very beautiful! But it really need some updates: a couple of the Wooden Chairs around one table (in the yard) is almost broken - the legs of the chair is very loose. The bathrooms. The toilet was leaking on the floor in our room and the âpublicâ toilet in the yard was a bit disgusting. Need a clean and should be a bit more modern. The bathroom curtain in our room fell down every day when we showered. No cleaning of the room or emptying the toilet bin with dirty toilet paper. There should be a lid on the toilet bin and the beautiful carpets in the two rooms be slept in really need a clean. That would make a huge difference in appearance. We slept on a couch- but nice and clean sheets. As I said the place is like. Fairytale: beautiful- but old and worn out... thatâs a pity. The breakfast is good and simple: pancakes, white bread, butter, jam, honey and Nutella, mint tea and coffee. Taste good - but would be great if you got some fruit or variations during the week in the food. You can order dinner at the Riad. We tried it a couple of times - tasteful and reasonable prices. The WiFi works - not the fastest - but reasonable. The owner of the Riad is very nice. He speaks both French and English. He is very friendly and helpful! Just ask him and heâll help you arranging tours or directions. We would love to go back - but go get a renovation of the Riad in general - especially the bathrooms and fix the broken stuff.
Verified traveler
6 years ago
2.0
La zona de ubicaciĂłn es fea. Aunque caminando esta 15 minutos de la plaza central. Es difĂcil de llagar, solo casi imposible y tiene un cartel muy pequeño. La habitaciĂłn es pequeña vieja con olor a humedad y un baño pequeño y con olor desagradable. La patio interno del riad es lo mĂĄs bonito.
Fredie
6 years ago
8.0
The facade outside is dirty and dusty but the inside Courtyard of the actual Hotel is an Oasis. BEWARE after paying the owner tried to pawn me off on his neighbor / brother into Anna Jason Riad have a different name that stank to high heaven of cat urine. INSIST I'm staying in the Riyadh Carol that is shown in the photos
Verified traveler
6 years ago
8.0
The riad is lovely and the hosts are very friendly and helpful, the breakfast is absolutely delicious! Very well located in Medina, easy to get to anywhere. We had a minor misunderstanding with the room when we arrived, as we had booked one type of room and were given a different kind, but it was sorted quickly. All in all, a positive experience.
Verified traveler
6 years ago
8.0
Manque d'indication sur la devanture riad Carol Ă©crit nul part
Verified traveler
7 years ago
8.0
Carino, accogliente ecollocato in una posizione veramente ottima. Il personale Ăš gentile ed affabile. Sempre pronto ad aiutare.
denis
7 years ago
6.0
Riad authentique avec de beaux restes. Propriétaire correct sans plus. Proprete, service du petit dejeuner, chambre le tout limite limite. Ne le conseilllerai pas à des amis
Jean-Pierre
7 years ago
6.0
Le directeur du ryad est disponible. TrÚs sympa. Le seul bémol un manque de propreté pour les chambres car nous avons remarqué que les draps n étaient pas changer automatiquement. Sinon petit déjeuner correct pour le prix et calme des lieux malgré le quartier trÚs t bruyant.
Alexia
7 years ago
4.0
No volverĂa al riad Carol. Nos costĂł un poco encontrar el riad (nos ayudĂł un niño que estaba jugando por la calle) y la entrada esa un pasillo bastante oscuro. El hall/recepciĂłn de primeras llama mucho la atenciĂłn y no esperar algo asĂ con ese pasillo tĂ©trico de bienvenida. La habitaciĂłn era extraña, grande pero muy extraña, muy sucia (muy), con poca luz, sin espejos tan solo uno para âverteâ la cara. El desayuno escaso y no bueno. El dueño del rĂad es muy majo, fue amable en todo momento y se ofreciĂł a llevarnos en al aeropuerto. (Lo Ășnico positivo). Y
Nicole
7 years ago
6.0
En plein centre de la Medina. A 10minutes des souks et de la place. TrÚs sollicités par les mendiants. Riad ayant besoin d un rafraßchissement. Mais bon accueil et trÚs bon prix. Propositions d excursions à 20 eu par personne. Recommandé pour visiter le Maroc à ceux qui ne veulent ou ne peuvent pas se ruiner pour autant.
Rina
7 years ago
10.0
We were made to feel like we were at home It's not a five star but the excellent communication made up for everything. I would stay there again anytime
Verified traveler
7 years ago
6.0
Personnel sympa mais niveau confort des chambres c est trÚs limité .
Verified traveler
7 years ago
4.0
Ătablissement sale (urine de chat), chambres sombres, rarement de l'eau chaude, pas de mĂ©nage dans la chambre durant le sĂ©jour, terrasse peu accueillante. Notre hĂŽte Ă©tait cependant trĂšs disponible et arrangeant. Bien situĂ©. Beaucoup de choses Ă revoir pour mettre en valeur ce riad typique.
Verified traveler
7 years ago
8.0
Good value given the price. Needs a little updating as looks a little tired. But it was a pleasant stay. Helpful staff
Juan cruz
7 years ago
2.0
Riad viejo, baño roto cables sieltos cerradura rota. Mal situado .nos cobraron desayuno al entrar y el peor que he visto nunca.nos vendieron escursion 2 dias a zagora y lo peor por trato y te llevan a ver aceites un antro del cine y timados al comer donde tienen comision , sin poder elegir. Y sin ver los pueblos despues de andar 7 horas en furgoneta
Nathalie
7 years ago
2.0
Chambre sans fenetre, mauvaise odeur, pas de salle de bain, saleté, nous ne sommes pas restés et avons du louer une chambre ailleurs.
Verified traveler
7 years ago
6.0
Excepcional desayuno. Buena atenciĂłn. Muy dejadas las instalaciones
Ines
7 years ago
2.0
Leider fĂŒhlte sich der Vermieter nicht an Absprachen gebunden. Das gebuchte Zimmer war vergeben.Die zunĂ€chst angebotene Alternative war eine Kammer auf dem Dach ohne funktionierenden Wasseranschluss, die EingangstĂŒr war ein defekter Bretterverschlag mit VorhĂ€ngeschloss. Nach Protest wurden wir in das einzige noch freie Zimmer, ein dunkler Raum mit 2 GlĂŒhbirnen - alleridngs funktionierendem Wasseranschluss - einquartiert. Der Raum war extrem schmutzig, die Matratzen durchgelegen, der Bettbezug aufgerissen; weder HandtĂŒcher noch Toilettpapier waren selbstverstĂ€ndlich, GegenstĂ€nder vorheriger Mieter lagen in den Ecken. Eine Zimmerreinigung hatte das Zimmer offensichtlich lange nicht gesehen, Der Mietbetrag wurde sofort nach Ankunft vom Manager abkassiert- danach wurde er nicht mehr gesehen. Wir mussten eine andere Unterkunft suchen - und zusĂ€tzlich bezahlen. Dieses Riad sollte unter der derzeitigen Leitung aus dem Program genommen werden.
sidharta
7 years ago
6.0
revisite de Marrakech pendant 2 jours c'est trop mieux vaut quitter la ville aprÚs une journéepas grand chosz
Nina
7 years ago
2.0
Dit Riad lijk top de foto's heel redelijk voor de prijs, maar ik kan niemand aanraden hier te verblijven. Ondanks dat de eigenaar vriendelijk en behulpzaam is, zoals in andere recencies te lezen valt, is dit Riad echt aan renovatie toe. Waar te beginnen: de gemeenschappelijke patio beneden is authentiek maar overal kapot wat nogal treurig oogt, oude vervallen meubels en verschraalde kleedjes, overal schilfers verf die van de muren bladdert, op de tafels en bankjes ligt het gruis, het hele huis riekt naar katten urine, er lopen veel katjes rond, en doordat de deuren alleen d.m.v. een hangslot dicht kunnen blijft er altijd een kier waardoor er bij ons 's avonds katten op het bed lag te slapen toen we thuiskwamen. De kamer had geen verwarming, het was erg koud 's nachts en de electrishe verwarming die we vervolgens kregen deed het niet. De douche deed het meestal niet want de druk was te laag als er iemand anders douchte, en ook als er 3 druppels uit kwamen was het ijskoud. Gelukkig konden we naar een hamman in de buurt om enigzins schoon te blijven. De familie woont hier ook en onze kamer lag op het dak waardoor we eerst drie verdiepingen omhoog moesten door gangen zonder licht ( kapot ) ook de gloeilamp die aan een draadje aan de muur hing zag er niet bepaalt veilig uit, zeker niet als je er zoals wij met een klein kind verblijft.
Roger
7 years ago
2.0
PrĂ©sentation fausse du lieu, Ă©tat de vĂ©tustĂ© trĂšs avancĂ©. Lieu non entretenu et sans propretĂ©. Chambre au plafond trĂšs bas (1.90 m) et mal Ă©clairĂ©e non chauffĂ©e, Couchage sans rapport avec la prĂ©sentation. Literie douteuse. Salle de toilette plus que rustique sans aucun Ă©quipement. A Ă©viter mĂȘme si les staff sculptĂ©s sont intĂ©ressants
Verified traveler
7 years ago
2.0
por haber frecuentado un riad a marrakech, CAROL no tiene nada que ver y de muy lejos, llegamos tarde el 19 de febrero a la fecha prevista por causa de controles de frontera, nadie nos esperaba, y si no fuera por ua persona que os acompano esa noche dormimos en la calle porque nadie contestaba. al dia siguiente decidimos irnos para buscar un sitio mas limpio y agradable porque lo que encontramos en ese riad era insalubre total y encontrmos alojamiento en el riad Marrakech en que le puedo monstrar la factura por tres noches martes, miercoles, y jueves. no le puedo ajuntar fotos pero cuado las saque de mi camara se las madare para que costaten lo que le estoy escribiendo y que no exajero cordial saldo Mr Perez Ferron Feliciano
Verified traveler
7 years ago
2.0
Wir haben wenig Zeit im Riad verbracht, da es nicht gepflegt wirkt und auch das Personal eher unfreundlich war. Der Aufenthalt in Marrakech war trotzdem super und wir haben unsere Zeit dort sehr genossen. Es gibt Vieles zu entdecken und zu sehen. Die Medina liegt nahe beim Riad und ist zu Fuss erreichbar was ein grosser Vorteil ist. Spannende und beeindruckende Kultur, voller Farben, toller Architektur und gastfreundlichen Menschen.
2 canadians
7 years ago
2.0
Arrived at noon and we were asked to wait 5 minutes and have tea. All three staff members doasaleared for over an hour! We called through the building, knocked on the door, tried calling the hotel and got nothing. Eventually I went searching through the building to find them watching tv. The woman told me that apparently her co-worker (not one of the other 3 people on site) who does the check ins never showed up and I would have to wait. She gave us no indication of this before! She didn't tell us anything about the situation- just left us in the lobby. We were incredibly frustrated! We were in the process of booking another room when they finally let us in- and out of sheer exhaustion from our travel and desperation to get out of the room we took the room. Big mistake. The room was mouldy, musty and damp, one towel was putrid, the other smelled less bad but was covered in stains. The hot water didn't work for a shower in the evening. The room was so cold that we we woke up to dig through our bag for extra layers at night. I put a filter on my Expedia search looking for places with breakfast included, and yet after waiting an hour in the morning we were told that breakfast was not included. This place stinks! They didn't even have a map to give us of the city! So when we finally got out of the riad, we had no idea where to go. None of the staff tried to help us at any point, they hardly even spoke to us. Don't be fooled by the pretty patio, this place is not worth your time
sari
7 years ago
2.0
Huoneessa epÀmiellyttÀvÀ haju, ovi ei aukea ellei siirrÀ huoneen sisÀpuolella mattoa pois, wc/kylpyhuone erotettu vain osittaisella seinÀmÀllÀ muusta huonetilasta, ei naulakkoa vaatteille, ainoastaan yksi ruuvi seinÀssÀ, pistorasia irti, hana tippui koko ajan eikÀ voinut kiristÀÀ koska oli irti lavuaarista, pesuaineet jo muiden kÀyttÀmÀt, ei lÀmmintÀ vettÀ eikÀ lÀmmitystÀ, lÀmpötila +5 astetta, ei lisÀpeitettÀ, aamiainen ei ollut varattuna aikana, henkilökuntaa herÀteltiin (klo 8.30), henkilökuntaa ei paikalla kun halusimme myös aamiaisen jÀlkeen kirjautua ulos. Huone maksettu muutamalta yöltÀ, jÀtimme avaimen ja vaihdoimme toiseen hotelliin.
Marie
7 years ago
4.0
Et stort rum med 5 senge 6 senge, badevĂŠrelse havde et stort hul direkte ind til kĂžkkenet, ingen sĂŠbe, âdynerneâ var nussede velourtĂŠpper. Vi fik en lillebitte varmelampe pĂ„ efterspĂžrgsel.
Starts From
$68.00 / night
71 Rue el Gza, Marrakech, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Non-smoking rooms
Restaurant
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
Client Satisfaction
24/7 Support
Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com