Riad Asrari
Chain: Not Available
Description
Luxurious Accommodations
Experience the charm of a 17th-century riad with elegantly decorated guest rooms featuring luxurious fabrics and chandeliers. Some rooms even boast Baroque-style furnishings and a fireplace, all overlooking a serene patio with a white marble fountain.
Relaxation and Convenience
Unwind in the various lounge areas adorned with leather sofas or take advantage of the free Wi-Fi access. The 24-hour reception and tour desk cater to your every need, ensuring a seamless stay.
Culinary Delights and Scenic Views
Start your day with a delicious breakfast on the rooftop terrace, overlooking the picturesque Atlas Mountains and medina. Indulge in traditional Moroccan cuisine at the onsite restaurant for a truly authentic experience.
Book your stay at Riad Asrari now to immerse yourself in luxury and tranquility in the heart of Marrakech's bustling Medina.
Sentiment Analysis
Comfortable rooms
Great location
Beautiful design
Helpful staff
Popular Amenities
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Express check-in/check-out
Safety deposit box
Tour desk
Hot tub/Jacuzzi
Solarium
Private check-in/check-out
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Heated pool
Adult only
Outdoor furniture
Availability Side
Suite with Garden View
Located in the patio, this suite features a seating area and a tadelkt fireplace. It has a Japanese-inspired décor with traditional Japanese furniture...
Guest Sentiment Categories
Cleanliness
Guests were satisfied with the cleanliness of the rooms and common areas.
Service
Mixed reviews on service quality; some guests praised the staff while others mentioned issues with hospitality.
Location
Highly rated for its proximity to key attractions and ease of access to public transport.
Room Quality
Rooms were generally comfortable, but some guests highlighted maintenance issues.
Amenities
Mixed feedback on amenities, with some guests appreciating the gym and pool while others expressed disappointment in the lack of expected services like spa facilities.
Value for Money
Price was a concern for some guests in relation to the services provided.
Food and Beverage
Varied opinions on the food quality and availability of dining options.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
8:00 PM
Check Out
10:00 AM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessTo cover any extras, a valid ID and a credit card will be requested upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties.
Reviews (116)
Olga
3 days ago
9.0
Very nicely decorated and peaceful environment, very friendly staff, nice breakfast on the Terrace!
Cons: Nothing, everything was fine.
Groot
5 days ago
8.0
Riad Asrari is in the very heart of the Medina, which makes it a special experience. Finding it is an adventure, just like parking your car and tranporting your luggage by pushcart to the Riad is quite an experience. The place is very authentic, well decorated and provides all necessary comfort. When style is your measure of quality, the quality/price ratio is much higher than any of the 5-star hotels in Marrakech. The neighborhood has everything from street food, superb coffee, good restaurants and amazing markets.
Cons: Coffee could have been better. The owners would add quality by putting a decent expresso machine on the roof terrace. But that is really the only remark
Rosie
5 days ago
10.0
Safeer
5 days ago
8.0
Breakfast and service of staff was excellent polite friendly and very helpful special thx to all the staff and KHALIL what a brillent helpful young man. Taxi stops on 1 of the main ads you have to walk about 3 to 4 minutes to Riad Asarari . Plenty of local taxi near by and main bus station is approximately 10 to 15 minutes away. Excellent location .The accommodation was clean and tidy our apartment got cleaned every day .Breakfast served at 8am on the balcony where you can taste the fresh air in morning and later around 11am enjoy the beautiful warmth of the Sun.The apartment did not have a TV in room but for me this was not essential as after breakfast theirs too much to go out and see. I would recommend this Riad Asarari to all seeking a private and personal apartment experience. Kr, S.Ahmed
Cons: My only complaint is that there was nothing to complain about. Would recommend to book the Arad Asarari taxi from airport as some local taxi driver may not be able to get you dropped close to the apartment.
Mina
1 week ago
10.0
I would like to express my greatest admiration not only for Riad Asrari but also for its staff. Two beautiful and smiling girls who were ready at any moment to bring, cook, clean and help us as guests, through the worker Khalid who was extremely kind. Last but most important is the Riada manager, a guy named Sherif. The sheriff made my every idea come true. We were in touch about all excursions and organizations, friendly really if I ever come back to Morocco because of him I come to the same location. When I think of Marrakesh the Sherif's smile is unavoidable when mentioning my trip. All the recommendations and more for this property.
Kirsten
1 week ago
10.0
IWONA
2 weeks ago
10.0
Świetna lokalizacja, cudowni gospodarze, niesamowita atmosfera i doznania.
virginie
2 weeks ago
9.0
Grand merci à tout le personnel pour sa gentillesse et sa disponibilité Le dîner était juste exceptionnel Très bon emplacement
Karthik
2 weeks ago
10.0
Le personnel était incroyablement gentil vraiment au top. Et l hôtel est extrêment bien situé pour tout faire à pied. Et la cuisine et le massage sont vraiment excellents. Je recommande vraiment ce riad.
Dufour
3 weeks ago
10.0
La qualité du Riad: propreté, décor gentillesse du personnel,qualité de la restauration. Parfait!! envie de revenir
Cons: Parfait. nous avons tout apprécié
Enrica
3 weeks ago
10.0
Ich habe die halbe Welt bereist aber dies waren die gastfreundlichsten Menschen, die ich je in einer Unterkunft getroffen habe. Es war sauber, gemütlich und ruhig aber super zentral. Ich habe alle Sehenswürdigkeiten zu Fuß erreichen können. Sie haben mir wertvolle Tipps gegeben, mir viel früher Frühstück gemacht als es eigentlich gibt, weil ich einen Ausflug hatte und mich mitten in der Nacht zu meinem Abholpunkt begleitet, weil ich alleine war. Ich werde definitiv wiederkommen. <3
Cons: Alles hat mir gefallen!
Eduardo
3 weeks ago
9.0
El personal muy amable, siempre dispuesto a ayudar. La limpieza es excelente.
Janne
4 weeks ago
7.0
Katarzyna
1 month ago
10.0
Riad looks amazing - from inner court, roof terrace to bedrooms. Beautiful decor, real moroccan vibe. Location is perfect - inside medina with walking distance to most attractions. Very clean. Quiet - perfect place to relax after visiting souks. Simple but very good breakfast. Comfy beds. Small fridge in a bedroom with selection of soft drinks. Amazing people working there - very helpful. We were provided with a medina map and all information what to see, where to eat etc.
Cons: We liked everything
Nevena
1 month ago
8.0
faiza
1 month ago
10.0
Nadine
1 month ago
10.0
Teodor Razvan
1 month ago
10.0
Marloes
1 month ago
9.0
Ruime kamer in de Riad met vooral een balzaal van een badkamer. Zeer vriendelijk personeel met ook ontbijtservice voor vroeg vertrek naar het vliegveld. Mooi dakterras.
jan
1 month ago
9.0
Moroc style and very friendly
Anika
1 month ago
10.0
Beautiful Riad with a lovely decorated rooftop. Unique interior and very cozy & quiet. Very friendly stuff, we felt like home
Laurent
1 month ago
9.0
Le personnel aux petits soins. Le Riad est très beau, la décoration est magnifique, terrasse très belle et confortable également. L’emplacement légèrement excentré permet d’être au calme et à 2 pas des souks.
Cons: Attention aux prestations liées aux excursions qui sont vendues bien plus chères via le Riad annonçant une qualité supérieure pour au final se retrouver avec les groupes qui ont payé moins du double voir du triple.
Mauricaro
1 month ago
3.0
Seul point positif : la gentillesse et la bienveillance de Monsieur Shérif, qui a fait preuve d’un vrai sens du service. Dommage que le propriétaire ne fasse pas de même.
Cons: J’ai séjourné dans ce Riad pendant cinq nuits. Tout s’est bien passé jusqu’au dernier jour, où je me suis aperçue que ma bague avait disparu. J’avais rangé mes bijoux dans une trousse cachée au fond de l’armoire, car le coffre-fort de la chambre ne fonctionnait pas (j’aurais peut-être dû le signaler). J’ai pourtant voyagé partout dans le monde, et c’est la première fois qu’une telle chose m’arrive. Avec un membre de l’hôtel, nous avons fouillé minutieusement la chambre, sans succès. À ce stade, il n’y avait plus de doute : la bague avait été volée. Je n’ai pas pu faire de déclaration à la police car je devais partir à l’aéroport, mon vol décollant trois heures plus tard. (Le propriétaire a essayé d’utiliser cet argument pour se dédouaner, ce qui est totalement ridicule, puisque c’était impossible.) On m’a remis une déclaration écrite où l’hôtel s’engageait à prendre des mesures et à me tenir informée, ce qui n’a pas été fait. Monsieur Shérif, employé sur place, a été très professionnel et m’a assuré qu’une enquête serait ouverte et que le propriétaire me tiendrait informée. Chose qui n’a jamais été faite. J’ai dû le contacter à plusieurs reprises avant d’avoir enfin une réponse de sa part. Le propriétaire m’a demandé d’envoyer la facture afin de déclarer le vol à son assurance, ce que j’ai fait immédiatement. Depuis, aucune nouvelle pendant plus de deux semaines. Il ignorait mes messages et mes appels. Lorsqu’il a finalement décroché (depuis un autre numéro), il s’est montré mal à l’aise, confus et totalement dépourvu de professionnalisme. C’est inadmissible de gérer une situation de vol avec autant de désinvolture. La bague n’avait peut-être qu’une valeur financière de 150 €, mais elle avait une valeur sentimentale inestimable. Le deuxième point à noter : l’emplacement n’est pas idéal. Le Riad est dans de petites rues et nous ne nous sentions pas en sécurité le soir. Deux soirs de suite, des hommes nous ont poursuivies, ce qui a rendu nos sorties désagréables
Cristina Laura
1 month ago
10.0
Posizione, pulizia, gentilezza dello staff
Christine
1 month ago
9.0
Sehr schön und authentisch renoviertes Riad, mit einer tollen und ruhigen Dachterrasse, auf der das Frühstück serviert wurde. Wir hatten die Suite im Erdgeschoss und trotz der noch hohen Temperaturen hat es nachts durch die Bäume im Innenhof angenehm abgekühlt. Sehr freundliches Personal, dass bei unserer sehr frühen Abreise ein Taxi für uns organisiert hat. Nochmals herzlichen Dank dafür!
Michelle
1 month ago
9.0
Lovely staff and great location for exploring the area.
Cons: Had no water for a period of time but not the Riads fault as can be an issue in the area.
Harry
1 month ago
10.0
Virginia
1 month ago
10.0
Io e le mie amiche abbiamo passato un meraviglioso soggiorno presso questa struttura. Il Riad è vicinissimo al centro e a tutte le attrazioni principali. La differenza è stata il trattamento riservato da tutto il personale e da Sherif. Grazie a tutti, avete reso la nostra vacanza speciale!
Daniel
1 month ago
10.0
Le calme, la propreté et surtout la gentillesse du personnel Je recommande
Johanna
1 month ago
10.0
Staff supergentile e disponibile, direi oltre le nostre aspettative. Per vari ragioni abbiamo dovuto uscire molto presto più giorni in fila (2 ore prima dell'orario di colazione) e pur non avendolo chiesto ci hanno fatto avere una piccola colazione. Questo Riad è una vera perla!
Vincent
1 month ago
9.0
La gentillesse du personnel, toujours aux petits soins, toujours disponible. L'agréable surprise de croiser le propriétaire, très accessible Le calme du riad, qui permet de se poser après une journée intense Les excursions proposées, les bons plans de sorties et de bars et restaurants L'emplacement, qui permet un accès à pied (moyennant quelques minutes de marche) à la plupart des sites touristiques
Tania
1 month ago
9.0
L'accueil très agréable personnel très humain ! il nous ont fait nous sentir comme à la maison du début à la fin du séjour ! et le joli cadre, pas loin du centre à pied ! Je recommande
Cons: Souci de toilette dans la chambre mais vite réglé tout de même
Sara
1 month ago
10.0
Cleaning, the place it self and the service… everything was perfect
Cons: Nothing, it’s just a little hard to wait for them to open the door, but gave us a lot of security knowing that’s the only way to get in
Elise
1 month ago
10.0
Maurizio
1 month ago
10.0
La Struttura è bella ed in un ottima posizione. Ill personale e speciale! Gentilissimi e disponibilissimi ci hanno assistito in ogni modo! Ogni giorno stanza pulita e riassettata alla perfezione! Un grazie grandissimo! Speciali! Consigliatissima!
Montero Biosca
2 months ago
10.0
Que tenía una buena ubicación para los sitios de interés.
Cons: Que las habitaciones no estaban bien insonorizadas, por lo tanto se oía el ruido de otras habitaciones cuando accedían a ellas.
Alejandro
2 months ago
10.0
Perfecta ubicación, muy seguro, muy lindas las instalaciones, igual a las fotos, desayuno increíble, atención perfecta, todos amables y muy pendientes, volveríamos siempre.
Cons: Todo perfecto
Chloé
2 months ago
10.0
2 months ago
9.0
Le cadre est magnifique, le personnel adorable et l’emplacement parfait
Frédéric
2 months ago
9.0
Le petit déjeuner est très copieux et servi sur le Rooftop très agréable. Le riad est bien placé, on peut visiter beaucoup de choses à pied. Et l’endroit est très calme et rafraîchissant quand on revient de la ville. La cerise sur le gâteau ce sont les propriétaires, d’une extrême gentillesse, ainsi que les 3 employés qui sont aux petits soins et toujours avec le sourire.
Ivelin Baychev
2 months ago
9.0
The location is very nice, five-ten mins walk to the Souks and about 20 mins walk to the Koutoubia mosque and Jemaa el-Fnaa square. The staff were very friendly and nice. It is very peaceful, perfect after a busy, hot day out.
Cons: Me personally found the pillows a bit uncomfy, the fragrance sticks are a bit too much, adding very intrusive scent in the room. You don't have a key for the main entrance and have to wait a bit longer outside if there is no one at reception, which I found quite inconvenient. The breakfast is rather sparse, yet enough to keep you full for a while.
MARIA
2 months ago
9.0
El alojamiento es tal cual se ve en las fotos, todos el personal es muy amable y te ayudan en todo lo que pueden. Nosotros contratamos desayuno y cena y realmente delicioso.
Ballu
6 months ago
8.0
Edgars
7 months ago
9.0
Comfortable room, good terrace. There is a bathtub in the room.
Cons: Breakfast was average, sound insulation have to be improved.
Denise
7 months ago
8.0
Breakfast excellent Location great for the real Morocco
Cons: Thought there was a restaurant ? Maybe I misread the description
Michael
7 months ago
10.0
Beautiful courtyard and rooms - the owners welcome and care for us was exceptional
Alessandro
7 months ago
2.0
Ian
7 months ago
7.0
Beautiful and classic riad in an ideal location that was close to everything you need by walking but in a much quieter area than the busy medina. Rooms had a mix of traditional and modern.
Cons: I like to eat dinner in my riad, it’s always relaxed and quiet after the bustle of Marrakech in the day. I ordered a Tagine. It was a fresh tagine but sadly pre-prepared and then microwaved!!!! That is a complete no for me. Breakfast was very average, especially for a riad. Disappointing. The riad lacked a ‘home’ feel which is the USP of a riad 🤷🏻♂️
Cence
8 months ago
10.0
Very nice hosts and personal, great location in the Medina, but the best is the supercool, traditional, lovely Design of the Riad; from the courtyard over the rooftop till the rooms.
Lucy
8 months ago
10.0
Beautiful setting
Rj
8 months ago
4.0
Room was clean, and unique architecture. The bed was super comfortable.
Cons: Some of the staff were not welcoming. Breakfast was basic and misleading in the advert, and at the price point it’s not acceptable. The hot tub was not in use or and we were discouraged for even asking. No iron or steamer. Hot water was luke warm, and two tiny bottles of water in room with no option to pay for more, with no shops open at night to purchase.couldn’t gain access to hotel without knocking and waiting in dark smelly alley until staff came to open the door.
Mealla
8 months ago
7.0
Riad itself was a beautiful house. The room was decorated nicely. Spacious bathroom. Hospitality needs improvement. Breakfast was disappointing for the price we paid. Towels were old and not enough provided. Safe not working in our room. No atmosphere. We had stayed in another Riad the week before, and it exceeded all expectations.
Cons: Location
Wilma
8 months ago
8.0
Beautiful Riad, very helpful staff and pleasant breakfast served on the rooftop. A short walk to the souks and resteraunts.
Cons: The beds were very narrow , nearly fell out a couple of times when turning over.
Brian
8 months ago
10.0
The owners Nicholas and Florence could not have done more I needed some medication during our stay and Nicholas came with me to the pharmacy The 2 members of staff were also great.The breakfast was excellent our room was lovely and clean It.was 1st class
Cons: There was nothing I could find fault with.If I go again to Marrakech I will stay at Riad Asrari
Alphapunk
9 months ago
8.0
Riad Asrari is the place to be in Marrakech, well designed, clean rooms, very friendly personnel, especially Khalil, he took care of us so well 😊 The owners, Florence & Nicolas are also very accessible & warm, they made us feel like home. If you’re looking for a well designed, cosy place, don’t hesitate 😊
Fiona
9 months ago
7.0
Breakfast was excellent. Staff were excellent, five-star. Owners were helpful and welcoming.
Cons: There was no bar or restaurant as advertised on booking.com Also the swimming pool is an unheated plunge pool, not big enough to swim. It is a traditional Riad. Our double room was quiet small and immediately beside the entrance so a bit noisy.
Jackie
9 months ago
10.0
Beautifully designed room , lovely roof terrace and interiors. The staff were so friendly, helpful and welcoming, including serving breakfast, booking and suggesting venues and generally around friendly service.
Cons: Nothing in the accommodation we didn’t like.
Tom
9 months ago
9.0
Stuart
9 months ago
8.0
Staff were very friendly- lication was good.
Cons: Towels were not changed over 3 days. Shower was a bit awkward to use.
Barbara
9 months ago
10.0
Riad Asrari was beautiful. The owners and staff were very helpful. Our stay made our experience in Marrakech special
Tina
9 months ago
8.0
The riad is quite nice -- well decorated with a nice breakfast served on the roof terrace under tent cover which was welcomed during the February chilling morninga. We stayed in the India room with 3 twin beds that had a lovely attached bath. The water was warm for the shower which was very appreciated. The staff were nice and caring when we encountered safety issues in the Medina.
Cons: The India room was quite "cozy" for 3 people and 3 pieces of carry-on luggage. The neighborhood was quiet but required a 20min walk from the central square which was troubling and less safe late at night. DO NOT WALK THROUGH THE SOUKS after they close (even though google maps guided us this way). Please keep this in mind when booking. We encountered safety issues (attempted mugging from a motorcyclist) but this is NO FAULT of the Riad. But bear in mind that you should NOT be walking from the central square after 9:30pm.
Amy
9 months ago
10.0
Everything! The staff, the breakfast, the location we loved everything
Holly
9 months ago
7.0
The property itself is gorgeous and the staff were incredible, especially Aicha
Cons: The water wasn’t very hot in the shower and the breakfast wasn’t good
Robert
9 months ago
10.0
A very cosy and pleasant stay for our long weekend. The whole place was clean, calming and a welcome retreat from the bustling streets. There is only a small staff at the riad but they were extremely attentive and provided a lovely local breakfast each day. We would gladly stay again!
Cons: N/A
Nicola
10 months ago
10.0
Loved the staff who were both some genuinely friendly and kind. Roof terrace was a great spot to relax and unwind (we have awesome January sunshine! ). We even used the plunge pool to cool off. Bedroom was beautifully decorated and lots of nice touches - fab location.
Donna
11 months ago
6.0
The Riad was gorgeous. An oasis in the middle of the loud craziness that is the souks of Marrakesh
Cons: In a 4 star hotel we would expect clean towels, conditioner in the shower and coffee and tea available on site . We would appreciate slippers , robes and more than 2 towels and one wash cloth for 2 people.
Feres
11 months ago
7.0
The rooms and the Riat are generally well furnished and nice designed. The location is right in the media and great as well.
Cons: The management is not about hospitality. The guest is the enemy in an hostile environment.. From the beginning I felt as if I did something wrong. Rules, everywhere. To the point that you are not allowed to put towels on the floor of the bathroom! Remote control for the AC only on request at the reception. We couldn't buy a bottle of water at night and had to go to a kiosk close by.
Constantin
11 months ago
10.0
Excelent breakfast! Good taste!
Cons: Everything was ok
Daniele
11 months ago
10.0
John
11 months ago
8.0
Typical Moroccan riad. Small clean basic room. Friendly staff. Limited guest services or amenities. Located in the bustling old town.
Cons: Too Expensive. Asrari charged a higher room rate than I subsequently paid for a 5 star hotel resort in the modern area of Marrakesh.
Béla
1 year ago
9.0
Carmine
1 year ago
10.0
I liked everything if i could give more than 10 i would give more..thank you to the owner for making our stay so great
Casamitjana
1 year ago
10.0
The place is beautiful. the hosts are very friendly and helpful and made our stay very nice, adapting to our needs and recommending nice places and activities to do.
Jessica
1 year ago
9.0
Very peaceful and clean! Location was top, wry close to everything needed! Recommend :)
Mark
1 year ago
10.0
Adrito
1 year ago
9.0
Incredibly friendly staff - always willing to help out. Good showers, decent breakfast, comfortable beds.
Cons: Wi-Fi was a little slow.
Sonia
1 year ago
10.0
Rajat
1 year ago
8.0
Tariq
1 year ago
10.0
Miguel
1 year ago
9.0
Timothy
1 year ago
9.0
Cool and peaceful and attractively decorated, with a lovely sun terrace. Very well located in La Medina, tucked away in a quiet backstreet near the main markets. Great area - touristy but with some authenticity. Breakfast at the Riad is ok but more fun in the markets. Helpful staff.
Cons: Access into the front entrance meant knocking and sometimes waiting, and waiting… but for security reasons, I guess. Independent access, perhaps via a keypad, would be preferred.
Alicia
1 year ago
9.0
Great location. Very central. Comfortable room in lovely Riad. Staff was wonderful.
Speranza
1 year ago
10.0
The room was bright and comfortable, with nice furniture and always clean! The terrace is nice and the location is really good to reach the medina and it is located in a nice neighbourhood!
Adieb
1 year ago
1.0
Hannah
1 year ago
10.0
The staff were exceptional in every regard and couldn’t have made our stay any better. The Riad is beautiful and the rooftop is amazing to sit up in the sun. You are a short walk from the heart of the Médina.
Cons: Nothing
Chris
1 year ago
9.0
Beautiful, peaceful Riad in a traditional part of the old town.
Cons: The large bath filled very slowly, and the drain on the shower was confusing to use.
Katie
1 year ago
9.0
The terrace space was beautiful and great for relaxing. The room was clean and decorated beautifully. The location was a little further out but still an easy walking distance to the centre. Hosts were great providing us with little lunch packs when we had to leave early for a trip.
Cons: There was a smell from the toilet, despite this, the bathroom was very clean and had a great shower and other facilities.
Ales
1 year ago
9.0
Charming little riad. Cost athmosfere.
Cons: /
Maggie
1 year ago
10.0
I took my two teenage daughters to Marrakesh for half term. Florence and Nicholas have a haven of peace off the busy main area and could not have done anything more to help us enjoy our time. The riad is beautiful and so clean. We hope we get to return some time
Kimberley
1 year ago
10.0
I had a wonderful stay at Riad Asrari. The Riad itself is beautiful and has everything you need for a comfortable stay. The hosts Florence and Nicolas are so friendly and welcoming. The Riad is located close to the major attractions of Marrakech, in a safe area and was easy to find and navigate.
Alex
2 years ago
10.0
Alex
2 years ago
10.0
Silvia
2 years ago
10.0
Other than the Riad being incredibly beautiful and well located, Florence and Niko made us feel like part of a family. They have incredible care for their guests. I will cherish the conversation we had together. Needless to say, the Riad is very clean and comfortable, a little oasis in the heart of Marrakesh.
Cons: Nothing
Rafal
2 years ago
10.0
It was central, clean, tidy, and has an authentic experience
Amita
2 years ago
5.0
The decoration was completely beautiful - it was picture perfect, from the rooftop for breakfast to the individual rooms. Our room was exceptionally clean as well and a welcome oasis of calm in the medina. It was also really close to the souks (markets) which meant we could walk most places.
Cons: - Two main things - on booking.com it says the riad has a restaurant, but it doesn't, it has food that you might be able to order which nobody told us about. There is also no swimming pool as advertised, only a small hot tub which we were also not informed about. Booking.com were kind enough to see that we had made valid points about this and refunded us quite a lot of our money back after the riad refused. - The riad is nice but is more like a B&B service or 2* hostel than 4* hotel for numerous reasons. Some basic things are missing such as when we asked for a map (there wasn't one available) and when we asked to book a tuk-tuk or taxi so we could head out further in the evenings, we were turned down twice. As it's like a maze in Marrakesh, both of these are really important for getting around, particularly as females travelling alone - as safe as it feels, the hotel is down some entirely secluded back streets were there are no other tourists and it's quite unnerving in the evening. Luckily restaurants were able to book us tuk-tuks on the way back to the riad but it would've been nice to have that kind of assistance here. - You're not allowed to bring any snacks into your room - this seems obscenely strict for a hotel as it's not somebody's house, we had to sit upstairs on the terrace the eve it was raining to eat some crisps we had bought from a shop - Whilst there's never any expectation that someone can speak the same language as you, the night porter really struggled to understand any of our questions (can you help us book a taxi? where is the nearest restaurant? Is there an iron in the riad?) and even with google translate, we found most of the answers were a no. He was lovely but a lot of the time couldn't help. - Excursions were more expensive - I'd recommend getyourguide for wider varied / flexible choice - The wifi was terrible - out of the 4 day stay, only 2 days did any of the devices have wifi
Mary
2 years ago
9.0
Florence and her husband were wonderful and extremely helpful and gracious. She booked the MOST amazing Hamam experience for us, and chatted with us every morning. The Riad was very small and personable and in a great location. The bathroom was extremely spacious.
Cons: Our room was quite small, folding luggage stands would be an excellent addition so you don’t have to have your suitcase on the floor.
Chun
2 years ago
3.0
Annabel
2 years ago
10.0
Leo
2 years ago
1.0
The setting was quiet and there were no other guests here during my stay. The folklore is decorated in a very Moroccan, or Arabic, style.
Cons: My friend and I stayed here for two nights and our booking included breakfast. The first day of the stay was great but things turned very bad on the second day. We booked a tour on the third day and the driver contacted me to say he needed to pick me up from the hotel at 7.30am and that the pick up time could not be adjusted due to the tour's itinerary. So I spoke to the hotel staff about the possibility of moving up the breakfast time (from 8am to 7am) and a female staff member agreed to my request. However, half an hour later a male staff member knocked on our door and said that although he would be happy to move up the breakfast time for us, he unfortunately could not make this decision, explaining that it was due to the rules on booking. I explained my situation to him sincerely and he called the owner of the hotel to report the matter, but did not agree. My friend then took the call from the male employee and explained to the lady owner personally that we were willing to pay extra for this breakfast which was already included in the rate we had paid for and that we were the only guests. Unfortunately, the lady boss had agreed to our request but a male voice on the phone suddenly appeared and firmly refused our request. We then asked for the possibility of compensation for the unavailable breakfast, but became very agitated and rude to the other party. I then took over the phone to calm them down, but was rudely hung up on them straight away. Throughout this process my friend and I were polite and respectful, but I was very sad to be treated like this by the hotel owner, and this incident affected our whole trip to Morocco, although since then the hotels have been very friendly and many have been able to serve breakfast at 7am, or even 6:30am! All in all, based on my unfortunate experience, I would not recommend this hotel very highly, although the environment and staff were very nice, the rude owner ruined it all.
Pablo
2 years ago
10.0
Amazing Riad! We booked via booking and had such an incredible and relaxing stay. Couldn’t be happier with our choice. Location: The place itself is absolutely beautiful and perfectly located in the centre of the MEDINA. It’s only a 10min walk to the souks. ROOMS: We had the Indian room and were blown away by how gorgeous and well decorated it is! So many little details and little amenities. Room was cleaned every day. Cleanliness: spotless! Staff: both Florence and Nicolas, the owners, were super helpful during our stay and recommended us restaurants, things to do in Marrakesh and even booked some things for us. Youssef and Khadija were also super nice, always ready to help out with anything we needed. Breakfast: we personally loved it! It had both Moroccan specialties and European options, and was served on their beautiful terrace. Definitely was the highlight of our mornings! Overall, couldn’t recommend it more, we will be coming back for sure and are already missing it :)
Kshitiz
2 years ago
2.0
Good location. Located in the Medina and has good access. Quiet and safe neighbourhood.
Cons: The property has no restaurant despite being adverstised. The breakfast is below average. The only option is to have boiled eggs and they're served cold. There are not many options for other things too. It's basically bread, butter and jam for €7. You can find much better options within a 5 min walk. Strongly suggest to avoid breakfast. Rooms areok but on the smaller side. There are basically no amenities. For the price you pay, you only get the rooms. Not even water is provided daily. If you get it from the host, then they charge you more than 3x the price for which you can find it basically in a shop next door. The host is rude and when we suggested they could at least provide a small bottle of water every day, she responded with an obnoxious reply. Our advice is to skip this place and find better options. No value for money.
Carla
2 years ago
10.0
The Riad is owned by the nicest people, Florence and Nicholas! As soon as we walked in they made us feel at home. They made our trip very easy by guiding us and providing us services like transportation to Casablanca and other tours. The Riad is very nice and clean. The rooms are nicely decorated and comfortable. the location of the Riad is just perfect. it is not right in the middle of the busy and noisy alleys instead it is at a perfect walking proximity to the souk and it still is inside the Medina. if you like a quiet Riad with a nice terrace and great hospitality then I strongly recommend the Riad Asrari. i also need to mention that the staff is just wonderful and kind. I will definitely go back soon! Merci Florence et Nicholas!
Alicia
2 years ago
9.0
Ces
2 years ago
9.0
a charming place with nice ppl, very helpful & friendly, with bunch of suggestions for visit and restaurants!
Jaclyn
2 years ago
10.0
Riad Asrari was a beautiful oasis from the hustle and bustle of Marrakesh. We were warmly welcomed after booking a different riad that didn't meet our expectations. Asrari was clean, open and comfortable. The staff was beyond friendly and exceeded our expectations The room we stayed in was spacious and inviting. Bonus points for the super comfortable bed that allowed us to have a wonderful night's rest. Breakfast on the roof was an extra special touch!
Patricia
2 years ago
9.0
A beautifully decorated, clean and comfortable riad with very friendly staff in a quiet part of the medina and only a 5-10 minute walk from the souks. The beds were very comfortable with quality linen and towels. I really appreciated the detailing of the interiors - mosaic tiled floors, beautiful lighting, cornicing and ceiling mouldings, pictures, embroideries etc - it was rather like staying in a mini palace. It was extremely clean and no sound at night, only the birds singing in the mornings. The bathroom was equally well fitted out and very clean. Breakfast was taken on the terrace served by a very friendly and polite young man who was also on duty at reception out of hours. Florence and her husband were really helpful recommending places to go.
Cons: An early breakfast on departure day would have been a welcome touch. The beds were quite narrow (but very comfortable). There didn't seem to be wifi here, luckily we had purchased a Moroccan sim card at the airport.
Vanessa
2 years ago
9.0
Florence goes beyond being helpful, has a very kind heart, traditional breakfast bread, jam eggs etc Spotlessly clean and a real comfortable bed If we’re back in Marrakesh we’d return here
Cons: Situated in a real side street, could be a little intimidating for ladies
Kerttu
2 years ago
8.0
Nicole
2 years ago
9.0
The Riad is very close to the citycentre. You can walk to all sights by foot. Florence and Nikolas are very friendly and answer all your questions. You have breakfast on the rooftop! The rooms are very beautiful decorated and are equipped with everything you need.
Ruben
2 years ago
7.0
We stayed in the suite. It was spacious, super comfortable bed, the towels smelled fantastic but unfortunately the sewer system is right under this bathroom and gets smelly once you shower, take a bath, flush the toilet or open the faucet. The decor is cool and comfortable. They offer breakfast and you can tell that the owners really try their best. The property is good standing and well taken care of. Location is fine and the pictures really portray what the property looks like.
Cons: Although the owners try their best, the woman is too micromanaging and super inquisitive in her questions. We didn’t feel at a hotel or fully comfortable. We felt as if we were staying at someone else’s home and we were bothering them. We were not able to order food and eat in the room because of the possibility of ruining their bed sheets/furniture. The suite did not have a tv, coffee machine, or kettle. The hair dryer was old and could barely work. I used it for new year’s and only one setting was slightly functioning. The bed although comfortable was on the small side. There was limited intimacy because the windows let all the noise through, they have shutters but once you open them everyone can see you. The sewer smell was really disgusting, specially if you are paying to stay at the suite, this is unacceptable. At the end when we were leaving our Moroccan driver was told to stand back and wait outside for us when he was only trying to help with our luggage. He felt really mistreated and we felt bad for him. The woman also asked us to please give her a 9 or 10 review which we did not appreciate. Totally inappropriate. There is no pool as stated here, no room service and breakfast was very limited.
Kathryn
2 years ago
9.0
The location was in a quiet street & easily accessible to all parts of the city. It was very clean and tastefully furnished.
Cons: Nothing
Louise
2 years ago
4.0
Louise
2 years ago
6.0
The Riad was clean and comfortable with a lovely breakfast served on the roof terrace.
Cons: The wi-fi was unreliable and cut in and out when it did work- we were told to that it was better in one corner of the Riad but this was not close to our room. The Riad is advertised with a number of facilities which it does not have. There is no outdoor swimming pool (in the summer a small pop up pool is put on the terrace- you would not be able to swim in this but perhaps dip you feet). Room service is not available and in fact you are not allowed to consume any food in the rooms. Bottled water is provided but no glasses nor a kettle to make tea. There is no bar. Although a spa and wellness centre is advertised this is not on site- a number of hammams are close by but not at the Riad. The airport shuttle which picked us up from the airport was a very old, small taxi and not suitable for 3 adults with luggage. I wouldn't have minded this if it was a standard price but the Riad charged 25Euros (each way) which had to be paid in cash.
Yvonne
2 years ago
10.0
We LOVED our stay at Riad Asrari. It is the perfect stay for a trip to Marrakech. It is located down a lovely safe side street which meant we could hear the birds singing in the morning and avoid the noise from the chaos of the Main Street but still being close to everywhere. The perfect location. You can walk everywhere! We got an airport transfer booked with Florence, the owner, and we were so glad we did as the taxis will drop you a distance from the Riad but our transfer meant the driver walked us directly to the door. It gave us great peace of mind. The owner, Florence and her husband were such wonderful people and ensured everything was perfect for our stay. The room was spotlessly clean with everything you needed - heater/air con/ hairdryer/shampoo/shower gel/body lotion and the decor was something special. The decor was out of this world, the attention to detail was lovely to see. We took a lot of photos of our room!!! There is also a fab roof terrace which is so relaxing. The breakfast! WOW. We moved on to another accommodation after Riad Asrari and we still talk about our special breakfast there made with such love. Florence was awaiting us each morning with a smile and presented the plate of traditional Moroccan breads/pancakes/sweet cake, yoghurt, fruit, eggs, the freshest juice, and our favourite, a beautiful pot of mint tea. The setting on the roof in the fab Moroccan tent was the perfect setting. We also have to mention our day trip to Ourika Valley organised by Florence. It was our favourite day in Marrakech. Florence can organise any trip you need but we loved Ourika. Our driver was so nice and found us our tagine pot on the side of the road along with stops anywhere for photos. It is a stunning location and walk up to the waterfall. Lunch on the river was AMAZING!!! Florence explained all the trips in such detail and she booked the trip for us the night before at short notice.
Cons: Nothing, it has everything you could ask for!
Estonished
2 years ago
8.0
Megan
2 years ago
9.0
The property is beautiful, there has quite clearly been a lot of thought behind making the rooms and communal areas wonderfully pleasing to their guests. We had been upgraded to the suite which was incredible! There was super king sized bed, authentic Moroccan furniture with windows overlooking the courtyard. The en-suite was also lovely, felt very luxurious with roll top bath and nice shower.
Cons: On booking. com it says there is a pool, but we didn’t see it neither were we directed to it by Florence when we arrived. One to mention next time? The breakfast was a little sad. It comprised of a yogurt (but one of the days we were missing yoghurt), a muffin and a piece of fruit plus tea or coffee. Felt like it would be nice to have another hot option for example eggs? Florence and her husband have been welcoming and helpful throughout our stay. This riad is more of a European approach as Florence is French and her husband Belgian, which we enjoyed but is something to consider when booking. We found Florence a little hectic when it came to communication but that might just be a personality thing! Would have preferred a pay by card option vs cash. Feels a little old school.
Jo
2 years ago
4.0
The water was hot and the bed was comfortable. The staff were friendly.
Cons: Having been touring around Morocco for the week we treated ourselves on our final night in the country to the most expensive place we had stayed at. We were disappointed. The room was by far the smallest we had stayed in and im afraid the breakfast was poor. We have stayed in Marrakesh before and felt this riad was more concerned about decoration than hospitality. Sorry but i expected much more for the price.
Andrea
3 years ago
10.0
Andrew
3 years ago
10.0
We had a wonderful stay. The hospitality is excellent, very friendly and helpful. Breakfast on the roof terrace was great I would arrange a taxi from the airport using the Riad as it is down a side street and this means you have no stress. The area is very safe with a number of really good restaurants nearby. It is an easy walk into the central square, either through the maze of streets making up the souk or by a main road. The constant smiles and advice from the staff was very welcome and we will stay here again on our next visit.
Cons: Nothing
Vincenza
3 years ago
10.0
Everything was perfect. The Riad is very clean and quiet (even if it is located in Medina). Florence and Niko are the best host. Very kind and helpful they made us part of the family. The location it is very good, near the souks, Jardine Majorelle and taxi stations. If we go back to Marrakech we will certainly go back there
Cons: -
Janine
3 years ago
10.0
Florence and Nicholas are fantastic hosts; friendly helpful and really care about making their riad comfortable clean homely and our stay great. The location is perfect for the full Marrakech experience as it’s inside the Medina and minutes walk from main square and souks. importantly though the riad is quiet and a little oasis of calm. I enjoyed the breakfast on the roof terrace. Florence arranged taxis at great prices whenever we needed them. I felt really safe here on my own too.
Cons: NOTHING to dislike. Florence and Nicholas have great plans for the riad that will only make it even better over time
Alena
3 years ago
10.0
Super friendly stuff, relaxed and quite environment although it is in Medina. New riad that is decorated with taste and care to details, very clean and taken care of. Can gladly recommend it to anyone! We enjoyed our stay!
Cons: If I really, really have to complain, then the only matter would be sound. If you let the windows open and someone is staying late on the terrace, you can hear a conversation.
Starts From
$133.00 / night
42, Derb Derdouba, Marrakech, MA
Nearby Landmarks & Visits
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
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