InsiderInns - Get Closer to the Dream

Louis

3 days ago

10.0

Staff were extremely friendly and accommodating. The room was clean and property was in a good location.

Cons: Nothing.

5 days ago

10.0

Vanessa

1 week ago

9.0

La gentillesse du personnel La qualité du petit déjeuner et du dîner L'emplacement à 15 minutes à pieds du jardin de Majorelle et 20 minutes du souk et de la place Jemaa el Fna La literie

Cons: La sonnette de la porte d'entrée qui retentit dans tout le riad

Fabian

1 week ago

10.0

We stayed here for one night and really liked the place. The room and bathroom were very clean, and the whole riad has plenty of authentic touches that make it feel special. It’s quiet and in a great location — just a short couple of minutes’ walk from the car park. Samir was extremely attentive and friendly, and it was a pleasure to meet him. He genuinely made our short stay even better!

sylvie

2 weeks ago

10.0

Le décor, le petit déjeuner.

Cons: Un peu excentré, et mal indiqué

Alicia

2 weeks ago

8.0

It was a lovely place, with great and helpful staff The breakast was good and it was a good location as it was walking distance from the main attractions

Cons: Overall we had a very good experience. We’d just recommend for future visitors that if going to the center, avoid the Google maps shortcuts and focus on the main street as some of the streets recommended can be slightly isolating and initimidating.

Elodie

2 weeks ago

9.0

Sebastiaan

2 weeks ago

8.0

Heel fijn gelegen aan de rand van de medina waar je vlakbij kunt parkeren

Anne-Sophie

2 weeks ago

7.0

Nous avons été très bien accueilli et pris en charge par le personnel. 🙏🏻 Le personnel est très serviable, à l'écoute et aimable. Il reste pour autant très discret et n'est pas intrusif. Nous avions pris l'option "petit déjeuner", celui-ci était copieux et différent chaque jour 😋

Cons: Le côté intrusif et bruyant du propriétaire. Nous avions pris un chambre dans le riad afin de pouvoir nous reposer au calme pendant nos vacances et non pour entendre des travaux dès 8h du matin.

Cesira

2 weeks ago

10.0

Struttura molto accogliente e pulita. Il personale è davvero gentilissimo e sempre super disponibile, ci hanno fatto trovare la colazione anche l’ultimo giorno in cui dovevamo ripartire alle 6.

William

2 weeks ago

10.0

Lidia

3 weeks ago

8.0

Super lief en behulpzaam personeel.

Cons: Het is wat gehorig

daniela grazia

3 weeks ago

10.0

L'accoglienza, la gentilezza del personale, L'ambiente caratteristico.

Bogdana Storozuk

3 weeks ago

10.0

Bas

3 weeks ago

7.0

Silke

3 weeks ago

9.0

Schönes, sauberes Riad, nettes Personal, uns wurde ein kleines frühes Frühstück bereitet, da unser Flug schon sehr früh war. Angenehme Lage!

caroline

3 weeks ago

9.0

L’endroit magnifique, le cadre ressourçant, la décoration, la gentillesse du personnel, le petit déjeuner, le repas à notre arrivée, la propreté

Brigitte

4 weeks ago

10.0

l'acceuil, nous sommes arrivés le matin et un thé a la menthe et gateaux nous ont ete offert. On nous avez proposé un chauffeur, pour venir c'est l'ideal, car il vous accompagne directement jusqu'a la ryad, jusqu' la porte. Nous avons surtout eu des contacts avec Souad qui s'est super bien occupée de nous , nous proposant des tarifs plus interessant que getyourgive. La superbe proposition est un massage par des masseuses qui ne viennent que dans la ryad et sur place 1..h de pure detente, je vous le recommande car c'est sur place et elles sont formidables. Le patron, nous a accompagné jusqu'au taxi pour le retour. Lemplacement , nous etions dans la medina et tout pres des Souks et surtout de la sortie pour recuperer les transports pour chaque visite ou activité. Je recommande cette Ryad pour l'acceuil, les conseils et l'emplacement.

Cons: Sur la Ryad tout a ete parfait, je donne d'ailleurs l'adrese a deux couple qui vont venir en fevrier et avril. Dans les Souks, c'est surtout le monde, scooter, charettes, velos...mais on s'y habitue. quand nous sommes rentrés d"une sortie le dernier jour, en rentrant dans la Medina pour aller sur notre Ryad, ma fille avancé a quelques pas de moi et une mobylette a fonce sur elle , deux jeunes ont essaye de lui prendre son sac en bandouliere, elle a eu mal, mais elle a crie si fort qu'ils sont partis, la bandouilliere a cede mais elle a retenue son sac. Toutes les personnes autour agées d'une 50ene et surement proprietaires de Ryad, sont venues a notre secour. Je pense qu'ils protegent tous les touristes.Nous ne nous sommes pas sentis en insecurité a part ce petit incident qui aurai ete tragique s'ils avaient reussi.

Forton

1 month ago

8.0

Andrea

1 month ago

10.0

Edouard

1 month ago

7.0

Le personnel était très accueillant et très serviable.

Cons: Rien

ERIKA

1 month ago

10.0

Personale attento ad ogni esigenza.

Cons: La piscina non è una piscina ma più una vasca che si trova tra i tavoli dive si mangia.

1 month ago

9.0

Le personnel du Riad s'adapte avec beaucoup de gentillesse à nos horaires et sont toujours disponible. Les repas, petits déjeuner et diner pris au Riad était copieux et délicieux. Le massage à l'huile d'argan au Riad était excellent et très relaxant. Un vrai moment de détente, réalisé avec professionnalisme. Nous avons apprécié les différentes terrasses et la climatisation dans la chambre.

Alain

1 month ago

10.0

Tout étais parfait que ce soit la chambre comme le reste du Riad

Cons: Rien du tout

Milagros María

1 month ago

10.0

El Riad muy lindo, pero lo más destacable fue la amabilidad del manager.

Alessia

1 month ago

10.0

Fabien

1 month ago

5.0

Le petit déjeuner et la propreté étaient à la hauteur de l’établissement. L’emplacement est à une vingtaine de minutes de la place Jemaa, et à l’entrée d’une porte de la médina.

Cons: Je ne me suis pas senti dans le Riad Zen House puisque j’ai été mis dans une autre partie du Riad. Il s’agissait de monter 3 étages, atteindre le Rooftop du Riad Zen House, le traverser, redescendre 2 étages dans le bâtiment voisin (c’est une extension j’imagine) avec peu de couleurs et une cours assez triste.

julie

1 month ago

10.0

La beauté du lieu, la propreté mais surtout la gentillesse du personnel!

Cons: -

Sofia

1 month ago

9.0

1 month ago

8.0

Really beautiful , rooms were gorgeous and very nice bathrooms. The staff was super accommodating and helpful and prepared a very early morning breakfast for us as we were leaving on a trip.

cgar

1 month ago

10.0

Matteo

1 month ago

8.0

Struttura tipica Colazione Navetta aeroportuale

Cons: Spazi stretti, camera con finestre piccola

Ines

1 month ago

10.0

Everyone from the staff was super nice, friendly and helpful.

Crovly

1 month ago

9.0

- Suprový pan domácí, i přes nedorozumnění s platbou naprosto ochotný. Pro většinu turistů první destinace v Maroku stejně jako pro nás a pán nám řekl jak co chodí a ukázal na mapě kde se jaké památky nacházejí. -Bazének na schlazení -Krásná terasa

Cons: -Nic konkretního

Anne-Marie

1 month ago

10.0

Le calme, le personnel adorable, le petit déjeuner divin, le toit terrasse et le riad très typique.

Cons: Peut être un peu loin de la place emblématique, mais du coup le riad est au calme.

Robert

2 months ago

9.0

Amy

2 months ago

8.0

The staff were very friendly and helpful. It was very convenient being collected from the airport, and met from the car to be walked to the door (as it would have been tricky to find!) They provided a map to help us find our way around until we were more familiar with where to walk. The Riad was clean and comfortable. The room was cleaned daily and we had breakfast served by the pool every morning. It was close enough to the centre of the Medina to walk to the centre easily. There are also some very nice restaurants nearby, which are in back streets/behind doors, so do your research online.

Cons: Our only suggestion would be a bit of fruit with the breakfast would have been appreciated. But breads and coffee and juice each day was great (even when we had an early flight home). Also, a tip that it is cheaper to buy bottled water at one of the small shops nearby. But the Riad does have drinks and food to buy if you need.

Emma

2 months ago

10.0

J’ai passé un séjour exceptionnel au Riad Zen House dans la médina de Marrakech. Le lieu est magnifique, calme et décoré avec beaucoup de goût, parfait pour se reposer après une journée dans l’animation de la médina. Les chambres sont confortables et très propres, et l’atmosphère du riad est apaisante. Un immense merci à Samir, le gérant, qui a été d’une aide précieuse tout au long de mon séjour : toujours disponible, attentif et de très bons conseils pour découvrir Marrakech et ses alentours. Sa gentillesse et son professionnalisme ont vraiment fait la différence.

2 months ago

10.0

Tout le personnel est très agréable, serviable et accueillant. Merci à Samir pour ses conseils et son professionnalisme.

Cons: Le wifi dans la chambre au rez de chaussée est très capricieux.

2 months ago

10.0

Annaliese

2 months ago

7.0

The staff were really lovely and helpful

Cons: The air conditioning didn’t really work which made it pretty uncomfortable. The pool is also tiny, you can’t really swim in it

STEPHANIE

2 months ago

9.0

Hayat et Samir ont été adorables et bienveillants. Petit déjeuner différent chaque jour. Chambre propre avec wifi au top. Très facile de tout faire à pied depuis le Riad.

Cons: Attention étant situé au cœur de la médina, il faut marcher un petit peu pour prendre un taxi ou être récupéré pour une activité (Bab Yacout). Mais on nous a escorté et aidé avec les bagages à chaque fois donc aucun souci !

Botaina

2 months ago

10.0

La colazione era ottima.

Iñigo

3 months ago

8.0

El desayuno.

Cons: La piscina.

Louis-Ray

3 months ago

10.0

Amazing house, amazing staff. The breakfasts were lovely. Staff member Samir was brilliantly informative and helpful. Couldn’t recommend this house more; if I return to Marrakech I will be staying here again.

Ghazal

3 months ago

10.0

María Belén

3 months ago

8.0

It really value the money, Salhim was super nice with us, we couldn’t find the place and he call me and come to pick up us, as it was during the night and we were lost. Also he prepare a special breakfast for us gluten free and early in the morning because we have to leave.

Cons: The location is not the best

Pauline

3 months ago

10.0

Nous avons passé 10 jours au Riad Zen House, tout était parfait ! Samir était au petit soin pour nous, je recommande à 100% ce Riad. Rue calme, ménage tous les jours, proximité d’une porte pour le départ en excursion, proche des souks 😊

Gretha

4 months ago

10.0

Armenteros Aceituno

4 months ago

10.0

Martínez Monfort

4 months ago

10.0

Todo el personal muy agradable. Todos los dias limpian la habitación, cambian toallas y te sirven un desayuno muy completo y delicioso. Ademas, el último día teníamos que irnos muy temprano y el dueño fue tan amable de servirnos el desayuno mucho antes de la hora sin ningún problema. Todo genial.

Cons: Su único punto flojo podría ser la ubicación. Se puede llegar perfectamente andando hasta el centro de la medina, pero son unos 25min, que a veces se hace pesado.

Fergus

5 months ago

9.0

Marina

5 months ago

10.0

This is a very nice riad, on a great location. It is very private and it offers a peaceful and relaxing atmosphere. The pool is small but more than enough for a quick refreshment in the afternoon or in the evening, the rooms are very nice and clean and the atmosphere is just magical. Air conditioning works great, the terrace is very comfortable to relax in the evening. Breakfast each morning is also nice with freshly squeezed orange juice, and we even got coffee and cacao for the kids. The location is safe and peaceful, close to the city gates and near Jardin Majorelle, but also close on the other side to the main square in Medina. Our pick up locations for the desert trip and cooking class were all just a few minutes away from this riad. There is a supermarket just around the corner and the hosts were very pleasant and helpful. If we went back to Marrakech we would most definitely stay at this riad. It has the most magical appeal - it is in the neighbourhood that people live in, it is not just for tourists, so you can see kids playing football in the streets and there is a market with vegetables, fruit, spices and meat very near by, it is very lovely.

Avaih

5 months ago

10.0

LOVELY property. My friend and I stayed at Zen House for 8 nights total, and it honestly started to feel like home towards the end. The location is slightly outside of the city center, which we enjoyed, with just a short 5-minute walk to the main areas. The staff were very friendly and helpful and were able to tend to us whenever we needed, even offering an early breakfast when we needed to depart earlier than 8 am for a tour or excursion. Breakfast was amazing every day, and I will be dreaming of the coffee forever. Overall, it was such a great experience and I would stay here again many times.

Cons: Please bring cash Euros or DH, upon arrival for the property tax and for the airport shuttle service (if applicable). They do not have a card reader (even though our shuttle driver insisted they did), so it is important to bring cash to account for the tax and shuttle. Also, this is not the property's fault at all, but if you book the room with 2 single beds, it is likely the room on the ground floor. This was nice and convenient since we didn't need to carry luggage up and down the stairs, but it did mean that most of the time, sleeping in was not an option for us since other guests who came to have breakfast right outside the room on the ground floor were not mindful of those who could be sleeping. Large groups or families generated lots of noise during breakfast.

Charis

6 months ago

10.0

Very Nice and Friendly staff! Beautiful place to stay!

Alexino9

6 months ago

10.0

A peaceful gem in Marrakech – highly recommended! We had a wonderful stay at Riad Zen House. The place is beautiful and full of charm, with a spectacular courtyard that feels like an oasis and a lovely rooftop terrace perfect for relaxing after a day in the city. The team is absolutely fantastic — incredibly kind, attentive, and always ready to help with any request. They really made us feel welcome and cared for throughout our stay. Every morning we enjoyed a delicious breakfast, which changed daily and featured freshly baked local products — a perfect start to the day. The riad is spotlessly clean, peaceful, and has a truly calming atmosphere. The location is a bit tucked away, which actually makes it even more relaxing, and it’s still very convenient to explore other parts of Marrakech, whether by foot or short taxi ride. All in all, a perfect blend of authenticity, comfort, and warm hospitality. We’d definitely come back and recommend it to anyone looking for a peaceful stay in Marrakech!

Maria

6 months ago

10.0

Nice people,very polite and respectful!A very warm atmosphere.

Cons: Nothing ,except the way to the place is confusing.

María

6 months ago

10.0

María

6 months ago

10.0

The place is beautiful, the staff really friendly and helpful.

Cons: The location is a bit far from the main square.

Victoria

6 months ago

9.0

Maurizio

6 months ago

9.0

The Riad is placed in a quiet area , close enough to the souk Medina, Jardin de Majorelle and parking Bab Yacout, Interiors are cozy and relaxing and the rooftop with sun-chairs is a plus.. I liked the staff attitude to help us with suggestions and services , they really pampered us during our staying. In addition they prepared for us a fantastic Moroccan dinner: at the end of 2 weeks spent in Morocco, the best tajine dinner i had.

Cara

7 months ago

9.0

Alicia

7 months ago

10.0

Stunning and authentic. Love how the roof opens up and you have beautiful birds singing on the balcony. Staff were lovely. Welcome with morrocan tea and after we conversated and got to learn about their culture.

Cons: Not the most sound proof but that didnt bother us at all !

Gersende

7 months ago

8.0

Christina

7 months ago

10.0

The staff was amazing and very welcoming. Samir were there whenever we need anything for information and help with the room.

K

8 months ago

10.0

Very welcoming and nice rooms that were very big.

Cons: I liked it all.

Mario

8 months ago

9.0

Aleš

8 months ago

9.0

A beautiful riad a bit further from the tourist attractions, but overall a good location. We spent only one night but the experience was great. There is a beautiful terrace on the roof, the rooms are equipped well and the staff was always helpful.

Cons: smaller breakfast, the door to the room was making noise since they were moving (not a usual key lock), noise from the street (which is not that busy) - in general were these marginal problems

Emese

8 months ago

10.0

Roshini

8 months ago

10.0

The staff were so friendly and went above and beyond for us! Loved the breakfast and they were willing to serve it early as we had to leave for an excursion.

Gabriel

8 months ago

8.0

The location was at a walking distance from the main attractions inside and outside the medina. The staff was attentive and made a great job. Generous breakfast in a calm atmosphere.

Cons: It disappointed us as a Riad, located in a popular neighborhood, and with limited room space. Bad wifi coverage in our room complicated our daily planning. Cats meowing every night.

Adeline

9 months ago

10.0

The warm feeling, the beauty of the place and more importantly the staff.

Cons: I think you need to be prepare to be with other visitors. Anyway it’s the experience of the riad.

Bennett

9 months ago

10.0

This hidden oasis of calm is the perfect place to see inside the Medina of Marrakech. Be prepared for utter chaos outside of the door the Riads are a maze of high walled buildings with cats motorbikes demolished buildings & people of Marrakech living their lives but don’t be intimidated by all of this behind the door of Riad Zen ( beautiful ) house is truly that ! Beautiful peaceful calm. The architecture& rooms are amazing birds coming into the open roof ( photos) a paradise from the craziness of the city ! Souks, motorbikes etc . Embrace it all as this is wonderful Marrakesh ! The room was cleaned everyday ! Clean towels & bedding, breakfast was beautiful each morning fresh coffee & Orange juice pastries etc. Nothing was too much trouble. On our last day had a full body massage which was bliss 😊 not a large pool but big enough to cool off and a beautiful roof top terrace to relaxing on. Utterly adored this place even though we did get lost a few times , don’t be intimidated by what you read this place is the friendliest most welcoming city I have visited & I travel a lot 😃

Cons: Nothing at all ! Bell needs a clean in entering the property if I had to say anything ! Oh and getting lost but that’s part of the adventure 🤪

Federica

9 months ago

10.0

Dariasn

10 months ago

10.0

Amazing staff, more than an amazing breakfast and a very clean place (including the kitchen). I highly recommend it!

Cons: It would be nice to be able to pay by card. But the manager had no problem waiting for us to get cash and was very flexible. So it is not even a remark, only something that possibly could be added.

Lagdamen

10 months ago

9.0

Brian

11 months ago

10.0

Enormous breakfast and flexibility around when it was served. Generally it was between 9 - 10am but we had it at 7:30am one time, and 7:00am another time because we had booked excursions.

Cons: On the last day, other guests having an early breakfast were loud and woke us up (it would have been helpful for the staff to ask them be keep their voices down with an early breakfast)

Amelie

11 months ago

7.0

Pretty riad close to one of the many doors of the Medina so good access to cars for expeditions outside of Marrakesh . Very kind staff and thank you to Hassan, Souad and Mustapha for going over and beyond.

Cons: The mattress was quite hard and I didn't sleep so well. Also there was a lot of noise in the little street by our window ( top room) with many cats meowing , fighting, screaming .

Anne-sophie

1 year ago

9.0

Alejandra

1 year ago

10.0

The breakfast was great and really complete. The rooms were clean and comfortable. The staff were really nice and happy to have us there. It was great to have open space on the ground floor as well as the rooftop.

Cons: It could be a bit noisy, but just because we were in the Medina so it's normal. Otherwise, we didn't find anything that we didn't like.

Zorica

1 year ago

10.0

Sandra

1 year ago

10.0

We thoroughly enjoyed this place.

Jasper

1 year ago

8.0

Marlena

1 year ago

3.0

Roof tarrace.

Cons: Place with no safety district of Marrakesh.

Hassen

1 year ago

10.0

Sebastian

1 year ago

10.0

very nice place with nice service, I recommend this place.

Lisa

1 year ago

9.0

Lovely atmosphere inside the Riad. The room was stunning and everything was welcoming and inviting

Cons: Water in the room would have been a nice bonus and also the water pressure for the shower in my room wasn’t so good

Eduardo

1 year ago

8.0

Nice breakfast and very good room. All employees are very nice and Mustafá and Suad are excellent. Family atmosphere. Benefit/Cost relation is positive.

Cons: Riad location is in a popular zone and no cars go or park there. You have to walk a little bit to take some transportation. This is important specially if you want to do tours and they will pick you up there. Streets are narrow and a little dark. Swimming pool is very tiny.

Lucas

1 year ago

10.0

Annette

1 year ago

7.0

The Riad was very clean and staff were very friendly helpful. The location was good as well. It would have been nice to have had some help carrying our suitcases up to our room and back down but otherwise it was a lovely experience :)

Doris

1 year ago

8.0

Service hat noch luft nach oben

Von

1 year ago

8.0

Alison

1 year ago

10.0

Very clean, relaxing and lovely staff. Beautiful.

Jimena

1 year ago

10.0

The staff was amazing, very attentive, kind and helpful in everything. The room overlooked a courtyard which kept everything nice and cool, and it was beautiful. Everything had a very traditional feel to it but with all the facilities. Although it was necessary to ring the bell to get in, this ensured the security of the hotel and they had no problem with what time we returned. Also, the breakfast was delicious, varied a little every day and they also catered to your needs (e.g. once I was not feeling like coffee and asked for a mint tea and there was no problem) If I go back to Morocco I will definitely choose this hotel again!

Cons: There was maybe a little noise in the room when other people were using the courtyard (because our room was at the ground level), but it never happened at night so it wasn't a problem for us, they seemed very mindful of this.

Telmo

1 year ago

10.0

The staff were amazing!! It is worth it for the value. Nearby you have a parking lot close to the main gate and it is affordable and safe.

Artemios

1 year ago

10.0

Sascha

1 year ago

9.0

Hadi

1 year ago

9.0

Emma

1 year ago

10.0

The rooftop is beautiful

Artem

1 year ago

9.0

This is a great riad-style guesthouse. Very hospitable staff and amazing Morrocan breakfasts. Very neat and tidy.

Cons: Can be a bit noisy at times, with noise coming from fellow travellers mainly. Otherwise, located in a very quiet part of the Medina.

Alessandro

1 year ago

9.0

Jennifer

1 year ago

5.0

Staff was very welcoming and helpful. They accommodated request for early check in and stored our bags for the day while we went out and explored. We asked them to prepare dinner for us and they put a lot of thought in setting the table with candle light and rose petals. The roof top terrace is extensive and offers many spots to relax and/ or look out over the Medina.

Cons: The location of this Riad is not that close to most of the attractions within the Medina. It is confusing to navigate your way to the main square, the mosque, etc The room was okay, but could use a fresh coat of paint. The hardware that holds the shower head to the wall was broken, so we had hand held shower only. The manager of the Riad requested that we pay the room tax in cash, separate from the credit charge for the room. She requested smaller denominations of dirham even though we told her we did not have it.

Andrea

1 year ago

5.0

The room was big and the toilet very nice.

Cons: The guy working there when we arrived was not friendly. It took him half an hour to do our check in and he didn't know if we had a reservation (even if I told him my name and the reservation was already paid). He didn't give us the front door key so we needed to ring the bell everytime we wanted to get in and he took every time more than 5 minutes to do it. Also, the location is not the best, it is 20 minutes walk from the main square and really complicated to arrive there (in comparison to the other Riad where we stayed before). I will not not go to this Riad again and I don't recommend it. Also, the breakfast was not so good (in comparison to the other Riad's breakfast). Too much noise during night and early morning. Breakfast starts at 9am so not a place for early birds. The swimming pool is really really small.

Joanna

1 year ago

9.0

Wonderful breakfast. A little piece of peace from the Town.

Cons: Noisy out side on a Friday nite. Could nt sleep. And I thought the pool would be out side

Verified traveler

1 year ago

8.0

Riad Zen House was amazing! From the stuning space inside, the rooms, the terrace, everything was amazing. The breakfast was incredible and the lady's were very helpfull. The room had lots of space, the bathroom was simply beatiful and they chaged the towels everyday. The only thing that could be just a little bit better is the internet, but it was fine. I would higly recomend this riad as we hada great time there.

Lotte

1 year ago

9.0

There was a really good breakfast. The staff was nice and helpful, they called a taxi for us to the airport on the last day. Overall the Riad is really clean and it was a nice stay.

Cons: The location is a bit outside of the centre. However, if you do not mind to walk around 20 minutes it should be fine.

Julie

1 year ago

8.0

Nina

1 year ago

10.0

Beautiful Riad and very nice staff!

Patricia

1 year ago

8.0

Isabella

1 year ago

9.0

The room was amazing for us, we were absolutely thrilled as we wanted to spend a night in a riad while we were in Marrakech! The room was beautifully laid out and very clean. The shower was gorgeous, such an unexpected highlight of the whole thing. Our room opened onto the courtyard so it was great waking up in the morning to that.

Cons: I think the breakfast was great, the only thing we felt was missing was that we were hoping to get some mint tea. But that's more of a personal want!

Natasha

1 year ago

10.0

Staff were very helpful and friendly, walking us to and from our taxis, booking taxis for us, providing us with directions and overall very welcoming. Breakfast was more than expected and very yummy. Rooms were cleaned everyday and beds were nice and cosy.

Cons: doors weren't particularly thick so could sometimes hear people walking around at night or people outside but overall not much of an issue

Istvan

2 years ago

10.0

Amazing staff, great facilities. On arrival the area seemed a bit run down but by the second day we got used to the dark, narrow streets, it is typical for the Medina. Everyone is friendly and respect tourists. The Riad itself was beautiful, clean and comfy. Fully recommended.

Cons: All was good.

Diketso

2 years ago

8.0

I like Riads, there is something very unique about them. The room was warm an intimate

Cons: There was a lot of noise from other guests in the morning and there is just no way of not hearing them because of how the Riad is built .

Cristina

2 years ago

9.0

Quite place, very cozy and clean. Samir exceptional receptionist, helpful and kind. I recommended the hotel if you want a little island of peace in the caos of Marrakech.

Cons: The bathroom is aesthetically very nice but the details are a bit cheap and not functional so that could be improved

Anonymous

2 years ago

9.0

Anonymous

2 years ago

10.0

Roland

2 years ago

10.0

Accueil excellent. On vient nous chercher à l’entrée de la médina malgré l’heure tardive, super séjour ! Petit déjeuner très bon et très bel endroit. Je recommande.

Vicente

2 years ago

8.0

Victor

2 years ago

9.0

Karl

2 years ago

9.0

Selma

2 years ago

5.0

The rooftop

Cons: Breakfast is terrible. No eggs, no fruit, no water. Sometimes the neighbors get things you don't. If you go out within 5 min you can get everything for 10dh. Anyways, the worst breakfast in our traveler's career. Staff is cold and not advising at all. They don't provide a key, so you have to ring.

Anonymous

2 years ago

10.0

Maria

2 years ago

8.0

Check-in experience was quick and efficient, they offered us tea while we were waiting. Room was very spacious and clean. Breakfast was good although lacking some protein (probably just Moroccan breakfast in general though!). We went in August and it was too hot to take advantage of the roof terrace, but it looked very nice.

Lily

2 years ago

10.0

The room was beautifully clean and had a lovely Moroccan ambience. It had all the amenities and a great AC. Mostafa, the maitre d’, was just the loveliest person who catered to our needs and was incredibly friendly and warm. I’d recommend this Riad for anyone wanting to stay close to the main square but looking for a quiet place to sleep.

Cons: The only thing we felt could be improved was the breakfast, possibly could have more variety and fresh fruit or eggs. However, it was a nice breakfast anyway. Thank you

Graeme

2 years ago

10.0

Beautiful place, helpful staff. Great location

Fatima

2 years ago

2.0

J'ai aimé l'endroit, le personnel au top toujours là pour vous. propreté nickel très grande chambre. Merci beaucoup à tous je me suis senti comme chez moi.

Raina

2 years ago

10.0

The riad is very beautiful, and everything is in good condition. Very comfortable stay.

Alana

2 years ago

8.0

Very peaceful spot away from super busy areas, only 10 minutes walk to main Medina areas though. Easy walk from Medina gates (where driver drops you) to hotel, and if arriving at night (which I did) someone from the hotel came and met me from the driver, which was very helpful. Nice common areas of library, courtyard, rooftop etc.

Cons: The breakfast was suffice but mostly bread and cake. There are minimal grocery stores or places to buy fresh food nearby, but if you plan on eating at restaurants every meal than I guess it's ok. No kettle or fridge in room.

Diana

2 years ago

8.0

The owners were very nice and helpful with everything. Good location.

Cons: Nice place in general.

Tomasz

2 years ago

10.0

Noe

2 years ago

10.0

Eva

2 years ago

10.0

the staff was very kind and helpful. The property was very beautiful.

Irfan

2 years ago

9.0

north of medina , near to souk, very clean , great staff and breakfast

Rebecca

2 years ago

8.0

The riad was amazing, very nice style and incredible terrace. Staff was nice and very polite. Our room was on the ground floor and a bit too dark since we had no natural light coming through the windows, only the sound of people having breakfast in the morning. The area felt a bit sketchy at some point but overall we had a good stay.

Cons: Room on the ground floor is a bit dark and the area is quite far from the main attractions.

Evangelia

2 years ago

7.0

Helen

2 years ago

9.0

A beautiful place to stay! Short walk through alleys from taxi. Mint tea and biscuits while we completed paperwork. Very comfortable and clean throughout. It's approx 3 properties, all connected. Bedrooms and bathrooms very smart and comfortable. Roof terrace was very comfortable. Breakfast had a good selection of sweet items and bread with jam, served with coffee all carefully presented. About 20 min walk from main medina. Kids can be a bit of a nuisance (however, we enjoyed football kick about!) but felt safe walking in evening.

Cons: Thought we booked a twin room, but double was comfortable.

Maskell

2 years ago

10.0

A very lovely stay within Zen House. Everybody was very welcoming and friendly, and we enjoyed a lovely welcome tea and biscuits as well as a nice breakfast in the morning.It is in a quieter area outside of the main parts of Marrakech, making it peaceful and quiet to sleep. We will definitely stay again!

Jonathan

2 years ago

8.0

The staff was friendly, accommodating and there was a good atmosphere in the Riad.

Cons: The Riad is in between the attractive part of the medina and the new center, in an area where not many restaurants are available.

Steve

2 years ago

10.0

One of the best accommodation I've had on my travels. From start to finish the staff and owner were on top of everything, making our stay comfortable, even down to booking excursions and recommendations. If you are looking at a classic Marrakesh experience this is the place to start.

Bogdán

2 years ago

10.0

Great location, friendly and helpful staff.

Elizabeth

2 years ago

5.0

The room is beautiful, very clean rooms, lovely decor and very friendly and helpful staff.

Cons: The location isn’t the best, it’s down a side road and taxis can’t really get down there so you have to be dropped and then walk the streets at night in the dark. You ask for directions and people expect money from you. One guy stood outside the door and wouldn’t leave. Breakfast is very basic - bread jam and coffee. It is also very very very noisy. 5am after prayers, staff are downstairs talking loudly moving chairs and tables. Breakfast is served in the middle of the building and your rooms are around the edge so if people are eating from 6am you’re awake. You can hear everything. In order to get in you have to ring the door bell which is very loud so people are ringing it all night coming home and you jump and wake up out of your sleep. By night 3 we were exhausted and we started to not enjoy the holiday so much due to lack of sleep. That would be the one major thing I’d say to improve. At least give a key for the door instead of the door bell. 1 night at 2am someone was buzzing to get in and no one was answering. It’s was a good 30 minutes of them continuing to press the bell until someone came. If you’re not bothered about getting a decent sleep then this Riad is lovely. But if you need 7/8 hours like me, I wouldn’t recommend it. Between 1am - 5am at best are the only quiet hours

Ana

2 years ago

10.0

Everything was PERFECT! The Riad is beautiful (even more beautiful then the photos which is crazy!!!) the breakfast is delicious and has a great variety of food, everyday there was fresh bread, pancakes, homemade DELICIOUS cake, the room exceeded all our expectations and are even more beautiful then the pictures, beds were extremely comfortable and there are no words for the bathroom (INCREDIBLE). But that is not even the best part about this Riad, the best part was the STAFF! the most amazing, kind, smiley, patient (we were 11 people staying there) and thoughtful staff, always there for us when we needed something and always ready to help. On my next trip to Marrakesh I will definitly be staying there! 100000/10

Isabelle

2 years ago

10.0

Daleyy

2 years ago

8.0

Nice and beautiful Riad, nice staff. Slept very well, very cosy interior. Breakfast is alright

Cons: There is no 24/7 reception, so when you come back to the Riad, you have to ring a bell. The bell is audible in the whole riad, also early morning or in the middle of the night. Location is okay, but not very close to the center (20-25 minutes)

Jamie

2 years ago

8.0

The staff was super friendly and helpful, they really accommodated to our wishes. The room was cleaned (and even tidied) for us every day, which is great. Breakfast was perfect.

Cons: We had a room on the ground floor that was located right next to the breakfast area (which was also on the way to enter and exit the building), so it was quite noisy. Also, you enter the front door by ringing the doorbell instead of having a key, which made that we woke up when we were asleep and other people entered the riad.

Pat

2 years ago

10.0

A very well placed riad with comfortable traditional accommodation. We were situated in the heart of Marrakesh so felt very much part of community life as soon as we walked out of the front door Staff were very helpful every request met.

Cons: no dislikes

Duarte

2 years ago

8.0

Giorgio

2 years ago

8.0

Ryszard

2 years ago

10.0

Very friendly personel. Good breakfast! Beauty Riad and terrace.

Ricardo

2 years ago

6.0

Karine

2 years ago

10.0

Ebba

2 years ago

10.0

Would really recommend this Riad!! Was a bit unsure at first but won’t regret my choice as it was wonderful! The staff were amazing! Do it! Book your stay in Marrakesh here :-)

Kateryna

2 years ago

9.0

Jie

2 years ago

10.0

best place to stay. pity we only stayed one night before our flight back was really a short stay but it was the best place in our 10 day trip in Morocco. clean, beautiful, helpful staff and good shower. it’s beyond our expectation for the price we paid we had to leave early and they helped to prepare breakfast at 7am we are super graceful! and the food was great

Cons: nothing!

Jacqueline

2 years ago

7.0

Wonderful breakfast, great rooftop

Cons: We felt the bathroom needed some attention. Shower support was broken and tiles were shabby.

David

2 years ago

10.0

The staff were great and very helpful. The roof terrace was great to get some sun and escape the hustle and bustle of Marrakesh. Breakfast was great. Whilst in a residential area, along with other riads, it is a short walk from all the main sights

Cons: Nothing to do with the excellent riad. But as two asthmatics, we noticed the smog/fumes in the middle of the old town

Ed

2 years ago

10.0

Fantastic facility, extremely clean, friendly staff that would go out of its way to help with anything you wanted. It's location at the outer, residential end of the Medina was convenient for both access from a taxi and walking to the heart of the Medina with all it shops and activities. Really the only thing negative I can say about the stay was that the property was a little difficult to find at first. But Google maps was able to guide us perfectly as we walked from the large square back to the hotel. We would definitely stay there again if we ever returned to Marrakech.

Agnieszka

2 years ago

9.0

Sam

2 years ago

8.0

the property was very beautiful and comfortable with a very nice terrace on the roof with sun beds to relax

Cons: the only problem was that it was around 30 minuets walk to the centre.

Leonty

2 years ago

10.0

It was a beautiful stay not only because of the great location, and comfortable and homey room and facilities, but mostly of the great staff in the Riad, Taja, and the 2 Mustaffas, they were very kind, genuine and helped us a lot in many ways. It was a superb stay because of the great people. We loved the breakfast, the moroccan tea and the rooftop for stargazing at night! Awesome Riad!

Gabriel

3 years ago

9.0

Place was super nice and the staff was great! Also good breakfast (they prepared us breakfast at 4:30am because of our flight)

Cons: The location at night may feel a bit dangerous. Also takes around 25min to get to the Medina.

Eugen

3 years ago

9.0

Berke

3 years ago

8.0

Santicarrer

3 years ago

8.0

Attila81

3 years ago

7.0

Sarah

3 years ago

10.0

Sonia

3 years ago

10.0

Riad Zen House is beautiful and very clean! the service was exceptional, everyone was very nice! breakfast was traditional and very tasty! There was always someone there from the staff so I felt safe :)

Cons: on the side of Riad everything was perfect, I was t just the fun of the neighborhood as it was a bit overwhelming.

Fizzah

3 years ago

8.0

Nice, CLEAN, spacious room. Beautiful roofterrace.

Cons: Pool was TINY, can't swim in. 20 minute walk from main square and so on. Breakfast was very sweet, you wont be full.

Juan

3 years ago

8.0

The staff was amazing, very helpful and ease or stay in the Riad. The rooms were spacious, clean and had everything you would need (hairdryer, tourist guides, etc.). The room was tidied up each day and new towels were provided. 10/10 for the staff.

Cons: The only down side was the Riad location, as it felt a less secure area of Marrakech.

Chiara

3 years ago

6.0

Clean and nice, good breakfast and really confortable bed

Cons: The man at the reception could only speak arabic, it was really really hard to communicate with him and receive his support. People working in a hotel should at least speak english and/or french. About the position,it was quite near the center (20 minutes walking from the central square) but the neighborhood was quite scary and dark in the night (especially for 3 girls like us) and the hotel is not giving a key for the hotel (just for the room) so we always had to ring the bell and wait for someone to open us.

Verified traveler

5 years ago

10.0

Personnel très très aimable et se donnent beaucouup de peine pour les clients.

Verified traveler

5 years ago

10.0

La estancia maravillosa, muy buenas habitaciones y el dueño realmente encantador. Todo el Riad en general, especialmente los patios y azotea, espectaculares.

Verified traveler

5 years ago

8.0

Bon rapport qualité-prix, proche du centre, bon petit-déjeuner, jolies chambres.

Mohammed

5 years ago

8.0

A very pleasant stay at this Riad, excellent staff, A nice compact double bedroom, which has a double bed and a nice firm mattress. A large shower room & plenty of hot water. The Riad is approximately a 20 minute walk to the square. They serve a good basic breakfast which will keep you going until lunchtime. Overall a pleasant stay and I would return without hesitation.

Ragnar Helgi

5 years ago

8.0

Good and clean. Nice staff.

Alvaro

6 years ago

8.0

El mejor Riad de los 4 que estuve en mi visita a la ciudad, limpio bonito cómodo y buena atención lo único malo es su ubicación al estar entre callejuelas y zona que no parece demasiado segura

Nicole

6 years ago

10.0

Wirklich tolles Riad, sehr sauber, leckeres Frühstück und überaus gastfreundlich!! Würde jederzeit wieder gerne hingehen!!

Verified traveler

6 years ago

10.0

It was Great, but the bed was a Bit hard, but everything else was perfect, we will come back

Verified traveler

6 years ago

8.0

The staff was friendly, the location easy to find, and the room was clean and comfortable. We had a standard Moroccan breakfast. The beds were a little hard but other than that we had no major issues. It was a lovely location.

Maria

6 years ago

4.0

Slechte bedden, personeel niet al te vriendelijk. Locatie is wel mooi gelegen.

Verified traveler

7 years ago

10.0

Après un autre riad. Accueil, communication super. Belle chambre. Un peu loin du centre.... ça fait marcher.

AS-MAT

7 years ago

10.0

Nous avons passé un trés bon moment dans ce Riad en profitant des services proposés (massages et restaurant). C'etait trés bien. Merci au personel !

Riad Zen House

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Standard Double Room

Breakfast Included

$92.00

Superior Double or Twin Room

Breakfast Included

$107.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

1:00 PM

12:00 PM

12 AM

3 PM

Hotel Policies

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Internet

Children and extra bed policy

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Parking

Reviews (177)

Customer Reviews & Ratings

8.9 / 10

Louis

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STEPHANIE

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