InsiderInns - Get Closer to the Dream

Cindy

1 week ago

10.0

L’accueil était parfait le personnel adorable on se sent chez soit dans un cocon de calme et d’élégance.

Cons: La seule chose que je pourrais relever c’est la taille des lits en 140, mais les matelas sont confortables et les coussins également!

Yair

1 week ago

10.0

Giuseppe

1 week ago

7.0

El Gharbouj

2 weeks ago

8.0

Le minimaliste Le personnel

Cons: Malheureusement, période de pluie exceptionnelle…, c’était humide … Sinon tout est parfait

Todd

3 weeks ago

10.0

Dominique

3 weeks ago

9.0

Dominique

3 weeks ago

9.0

L'emplacement ! Bien situé, dans un quartier authentique. Près de tous les sites qui sont accessibles à pied. le Riad situé au calme. Petit déjeuner très correct. Literie de bonne qualité. Bon accueil, à l'écoute.

Cons: Ajouter un petit panneau avec le nom du Riad sur la porte d'entrée serait un plus. Un peu juste en éclairage, les ampoules sont présentes, mais les abat-jours absorbent une partie de la lumière.

Franck

3 weeks ago

9.0

Propreté, confort et amabilité du personnel On se sent bien dans le riad

Cons: Autour du Riad, dépôts d’ordures sauvage, pas très accueillant La terrasse mériterait d etre un peu plus équipée La deco du Riad est assez froide

andrew

3 weeks ago

8.0

Took some finding as the taxi stopped short of the street, Once there, very pleased with it all, nice breakfast side of the pool, unfortunately too cold to use we we were there

Cons: waking through market at busy times with people and mini motor bikes

Natalie

3 weeks ago

10.0

Daniëlle

4 weeks ago

8.0

De Riad was modern ingericht, wel een beetje donker bij binnenkomst en op de slaapkamer. Zeer verrassend als je vanaf het straatje door de deur gaan. Een ware beleving. Heerlijk en erg goed verzorgd ontbijt.

Cons: Iets te donker op de slaapkamer .

Hanneke

4 weeks ago

9.0

De ligging van de riad is prima, op loop afstand van de meeste bezienswaardigheden in de medina. Het is een heerlijk rustige plek in alle drukte. De service van de medewerkers was goed en zeer vriendelijk. Heerlijke ruime kamers.

Cons: Zijn kleine puntjes, bed had iets breder gemogen en een stoel in de kamer was fijn geweest

Benjamin

1 month ago

7.0

Ana Rita

1 month ago

9.0

Lugar bem tranquilo na Medina

Domenico

1 month ago

7.0

Location molto bella, moderna e curata nel design. La nostra camera era molto grande come anche il bagno dotato di vasca molto grande. La signora Fatima ci ha accolti con una grande sorriso che non è mai mancato durante il soggiorno, anche il ragazzo molto gentile e competente.

Cons: La camera era molto buia, alcune lampade non funzionavano completamente e per la tipologia di camera è stato un grande disagio. Alcune volte accendevamo la torcia dell’iPhone per cercare qualcosa in valigia. Posizione molto brutta e non semplice da raggiungere, poiché mancava la targhetta esterna con il nome del Riad ( dicevano fosse in fase di realizzazione ma boh ). La colazione purtroppo è stata molto scarsa e deludente, tutto giá pronto e freddo. Il giorno dopo avevamo chiesto se potessimo fare la colazione un po’ presto ( 6:30 )causa partenza per merzouga ( almeno il 90% degli ospiti effettua questo tipo di tour e dovrebbero essere preparati ) e la risposta è stata negativa e avrebbero preparato una colazione d’asporto…ma è stata la colazione più triste e fredda della storia. E la colazione nei Riad è sacra e ne abbiamo avuto dimostrazione paragonandola ad alti Riad . Il disagio più grande ? La mancanza di acqua da bere. Ci hanno fatto trovare una sola bottiglia d’acqua grande per due notti, purtroppo avendola finita ho richiesto un’altra bottiglia ma la risposta è stata che non avevano più altre bottiglie…peccato che erano le 22:30 e considerando la zona del Riad non mi sarei mai sognato di uscire nuovamente per cercare acqua rischiando di perdermi per l’ennesima volta nella Medina, fortunatamente il ragazzo è uscito del riad per comprarla… ma è mai possibile che una struttura non abbia acqua a sufficienza per gli ospiti? Nemmeno pagandola? Il costo della camera è veramente eccessivo per il servizio offerto.

Elena

1 month ago

8.0

hospitality

Cons: trouble to sleep, ear plugs next time

Bruno

1 month ago

8.0

A pessoa que não recebeu é 5 estrelas, sem dúvida uma boa pessoa!

Cons: Localização, um pouco demais na periferia da medida

Francisco

1 month ago

10.0

El trato por parte del personal es de 10, nos encanto el lugar y muy limpio. Fatema es una mujer encantadora, he tardado en dejar la reseña pero esperamos volver pronto!

Ágnes

1 month ago

8.0

Marie-France

1 month ago

3.0

Les petits-dejeuners La douche bon débit d eau bien chaude le matin

Cons: Entrée couloir du riad sinistre, loupiotes douteuses pour l éclairer. Suivi d un patio enfin clair mais "froid"...2 palmiers pas une seule plante, aucune âme; suivi d une véritable chambre mortuaire (nommée:" chapitre 2".)..encore des loupiotes faibles dans des lampes noires, l obscurité. Impossible de lire sur le canapé qui s y trouvait ou de voir la couleur de nos vêtements. Nous l avons dit à la seconde de notre entrée et demandé un vrai éclairage, classique, un normal! Celui-ci a fait sauter les plombs et noirci la prise. Nouvelle lampe à l eclairage, tout aussi lugubre et inefficace...et abat-jour noir aussi! Une fenêtre donnant sur le couloir et le patio, passant, dont le rideau ne pouvait s ouvrir qu au tiers (défectueux). Donc, seule possibilité d un bout d éclairage naturel, de jour, mais pas d intimité. Le matin, nous ouvrions donc notre porte de chambre pour pouvoir choisir nos vêtements et ce que nous devions apporter pour la journée !!!! Car aucune envie, dans cette ambiance d obscurité de venir se poser dans la journée...!!! Salle d eau bien éclairée et jolie mais petite fenêtre avec voilage très transparent donnant sur le wc..et le couloir passant, encore bien pour l intimité... Le soir, douche tiède. Matin bien chaude et débit généreux. Le robinet du lavabo d eau froide ne fonctionne pas. Si le robinet d eau chaude a servi avant...on se lave les dents avec de l eau bouillante... Les fermetures des portes des chambres sont jolies mais absolument pas pratiques, in entend résonner dans le patio les difficultés d utilisation des uns et des autres et le bruit que ça engendre. Nous avions des lits séparés grinçants au moindre mouvement;, au tableau, il ne manquait plus que ça !!!! Au plafond, une suspension globe en tissu de voilage, un nid à poussières, constaté en le touchant. De la poussière en tombe. Nous avons passé 5 nuits dans cette chambre, et reparties avec toux allergiques se faisant de plus en plus fortes.

Agnes

1 month ago

10.0

Justine

1 month ago

9.0

Aurora

1 month ago

10.0

Me ha encantado

Emmanuel

2 months ago

8.0

The location but highly recommend to book taxi with the hotel.

Cons: Location

Laura

2 months ago

9.0

Een prachtige Riad. Loop 2 minuten uit de drukte en je staat binnen in deze oase van rust. Prachtige kamers, goed ingericht. Prima bedden. Lekker zonnig dakterras en een heerlijk ontbijt. En dan natuurlijk de warme ontvangst en aanwezigheid van Fatima, heel erg fijn.

Cons: De riad is gehorig, in een ander pand direct grenzend aan onze kamer werd verbouwd. Dat dreunt echt door. Dat was uiterlijk maar een uurtje maar vroeg op de ochtend wel behoorlijk vervelend.

Bradley

2 months ago

10.0

Everything

Cons: Location was a bit hard to find

BARRIER

2 months ago

9.0

Le petit déjeuner était parfait tous les matins. De plus, l'emplacement du Riad est top.

Cristina

2 months ago

10.0

Me gustó muchísimo el Riad , las instalaciones super limpias y cuidadas. El desayuno buenísimo y Fatima un encanto siempre dispuesta si necesitabamos algo.

Cons: Me gustó todo

aurélien

2 months ago

9.0

Très beau Riad et accueil exceptionnel de Fatima ! Fatima est à l’écoute et chaleureuse.

VANESSA

4 months ago

10.0

Beau riad dans lequel j'ai toujours un immense plaisir à revenir. Fatima, toujours aussi accueillante et serviable. Le quartier propose de nombreux nouveaux restaurants et bars à 2mn à pied du riad. Bonne literie, neuve, dans la suite dans laquelle j'ai séjourné. Petits déjs copieux.

Cons: RIEN

amandine

5 months ago

10.0

La localisation est top, c'est un quartier atypique. Je remercie le jeune homme et la personne qui s'occupe des petits déjeuners et du confort des chambres car ils sont vraiment très gentil et très serviable.

Franck

5 months ago

5.0

L’architecture de la bâtisse, la piscine centrale. La literie est confortable, l’emplacement est bien.

Cons: Aucun effort de décoration, on a l’impression que ce Riad a fonctionné à un moment, et qu’il est totalement abandonné par ses propriétaires, le personnel est changeant et totalement novice dans ce métier. Prenez la douche tôt le matin, sinon à 9h30 elle sera froide. C’est dommage.

christian

5 months ago

10.0

Sophie

5 months ago

7.0

-l’emplacement -le petit déjeuner excellent -le calme -la propreté de la chambre -lieu typique

Cons: -la piscine qui n’est pas chauffée -parfois trop calme surtout quand le personnel s’absente .

Renee

5 months ago

10.0

Great location, close enough to everything, lovely staff, nicely furnished and walking distance to lots of restaurants and shops

Cons: It was down the back of a few streets but easy enough to find

Carol

5 months ago

7.0

Design, comfort, Breakfast

Cons: I am still waiting for my receipt from payment in cash. I am very angry. It is unprofessional not to provide a proper receipt especially paying cash. I would not recommend the beautiful place for that reason. I will insist on getting that proof of payment or I will report the owners. Now, Booking.com is aware!

Diaz

5 months ago

1.0

Nunca me abrieron y me dejaron esperando afuera más de 1.5 hrs con todo y maletas y eso que ya estaba pagado todo, lo peor es que no me quieren realizar mi devolución de mi dinero y eso que ni me hospede ahí y tuve que ir a pagar otro read

Cons: Pésimo Servicio al cliente, su única respuesta fue después de varias hrs, ya que me estaban esperando en el Read, yo no puedo estar esperando afuera a que se dignen en abrirme

Bozhidar

5 months ago

9.0

Eric

5 months ago

8.0

Caranica

5 months ago

1.0

Martial

6 months ago

8.0

Chambre conforme à la description : elle est belle, très spacieuse et confortable. Le riad lui-même est superbe, et le personnel charmant, disponible et attentif. Le petit déjeuner est copieux et de bonne qualité.

Cons: La chambre manque d’éclairage et reste assez sombre. La pression de l’eau est faible, voire inexistante lorsque la piscine est en remplissage. Les serrures, bien que jolies, sont extrêmement bruyantes, et le riad résonne beaucoup : on entend distinctement les allées et venues des autres hôtes(ouverture des portes- serrures), ainsi que les bruits du petit déjeuner. Il n’y a que trois tables dans la cour pour l’ensemble des chambres, ce qui oblige parfois à attendre pour pouvoir déjeuner. Enfin, nous avions réservé un transfert depuis l’aéroport ; notre vol ayant eu du retard, le taxi n’était pas au rendez-vous. Après plusieurs appels et environ cinquante minutes d’attente, il a fini par arriver. Beaucoup d’éléments pourraient facilement être améliorés dans ce riad, et ces ajustements seraient vraiment nécessaires pour justifier la note actuellement attribuée.

Mae

6 months ago

7.0

Nous avons aime la taille de la chambre et la qualité de la literie.

Cons: La propreté du lieu , de la chambre au canapé de la piscine. Le petit déjeuner pas préparé longue attente , propreté de la vaisselle, et la qualité des produits. C est réchauffé au micro ondes. C est dommage pour le lieu.

Nadine

6 months ago

9.0

Das Personal war sehr freundlich

Cons: Die Lage

Gerard

6 months ago

1.0

Accueil déplorable Juste envie de nous donner la clé et partir !

Cons: J’avais demandé 2 lits ! Arrivée 1 grand lit Aucune solution

Wendy

6 months ago

8.0

lovely space the suite was very large and comfortable. Lovely quiet and peaceful Riad. It was beautifully decorated very good taste. Breakfast very nice

Juan Ignacio

7 months ago

10.0

Paloma

8 months ago

7.0

López Terrapon

9 months ago

10.0

Nous avons été très bien accueilli par Fatima. Tout le long du séjour le personnel a été attentif et a l’écoute de nos besoins. Fatima a su nous recommander de bons endroits pour manger. Je recommande à 100% cette établissement.

Tryphena

11 months ago

7.0

Chanelle

11 months ago

10.0

Excellent location. Property was exceptionally clean. Hearty breakfast each morning.

Cons: My room was a bit too dark & had minimal lighting.

Mohammed

11 months ago

8.0

Very spacious, calming environment, very accommodating warm friendly staff, super clean, handmade fresh breakfast.

Cons: Not so easy to find, rooms can feel a bit dark

Cameron

1 year ago

10.0

Pedro

1 year ago

10.0

Stephen

1 year ago

10.0

Patric

1 year ago

9.0

Nice place in Medina, very friendly staff. I can recommend this place.

Zanotti

1 year ago

9.0

Susana

1 year ago

8.0

Alessandra

1 year ago

9.0

Tessa

1 year ago

10.0

The location was great and the place itself stunning! The staff was really kind and willing to help where they possibly could. Starting the day with a breakfast with a lot of variations makes you feel spoiled.

Souayah

1 year ago

10.0

The place is so calme authentic and the workers there fatima and sadik are so sweet and welcoming

Molly

1 year ago

8.0

Jeremy

1 year ago

7.0

The Riad was very traditional and the room was sizeable. It was very peaceful. The breakfast was excellent and the staff were very helpful at all times.

Cons: The bathroom whilst large didn’t have a separate shower or even a shower with a fixture so you could stand up under it so you had to hold it up. It is down quite a number of windy lanes so not very easy to find and was fine for us as a couple but possibly slightly less attractive at night to a solo traveller.

NorthStar23807571645

1 year ago

10.0

Two parents and a teenage girl with her grown up sister arriving just before midnight we warmly greeted by the one man in charge of the Riad nearby, as rhe way to the place is complicated when you are the first time in Marrakech. The rooms are keeping with the traditions of the Riad, be it that Riad First has kept it simple and clutter free. Very quiet in the midst of the working part of the medina. Street at night are full of garbage and you wonder if all your prejudice will live up to expectations. The rooms are spacious, the bathroom with the painted concrete are cool, water pressure good and the accommodation is confortable and functional. Early start in the day; the master of the house presented a lovely set breakfast with all you need for the day, detail to attention, fresh and delicious. Stepping out and.. what a change! The streets at 07.30hrs are meticulously cleaned, not a piece of trash anywhere, roads washed and the medina is waking up for a bustling business day. All in all, a great two night start in Marrakech!

Barbara

1 year ago

8.0

Riad molto vicino al suk e a tutte le attività da fare in centro. Abbiamo soggiornato in tre in una suite. Bagno aperto sulla camera senza porta che ci obbligava a uscire dalla stanza a turno per lasciare un po' di privacy. Materasso molto morbido, che può soddisfare alcuni ma a me ha causato fastidi alla schiena. Struttura con stile e colori moderni. Colazione dolce abbondante, un po' un neo per chi ama colazioni salate, ma questo accomuna un po' tutti i Riad. Salumi ( ovviamente) e formaggi inesistenti.

Francesca

1 year ago

10.0

Fatima's kindness and breakfasts were delicious

Theodore

1 year ago

10.0

What an experience! The hotel was beautiful, clean and the personnel were more than polite with me. I recommend it 100%. And of course the location is in the centre of the old town.

Tiree

1 year ago

10.0

Rodolpho

1 year ago

10.0

The riad is very clean and the people are very friendly. It is simple and beautiful, not same decoration as other riads, it is more modern. Close to the souks and Jem el Fna, 15min walking. There is stores all the qay to the Jema el fna, and restaurants.

Zineb

1 year ago

10.0

Holly

1 year ago

10.0

Kirsten

1 year ago

10.0

Beautifully and tastefully decorated, really comfortable. Breakfast was great , each day we were given slightly different variations, the food was fresh and healthy. The staff were lovely and really helpful. Location was really central but in a quiet steer away from the buzz of the medina.

Cons: WiFi wasn’t great and would benefit from it being stronger up in the rooms. Especially for our teenagers !! Being from UK our own mobile providers made it really costly to use our mobile data in Morocco so the WiFi was needed to use Google map etc to get around.

Georgette

1 year ago

5.0

Maria

1 year ago

8.0

Riad first a very good Riad to stay at its staff were very friendly and nice the room was nice a clean as shown in the pictures and the breakfast served was great indeed

Cons: The only bad thing I would say is the location as we were scammed once during the day light but to find the location you need to navigate it

Hanane

1 year ago

10.0

André

2 years ago

9.0

Very modern, clean and the staff was amazing. continental breakfast with bread and Moroccan crepes.

Cons: The weather did not allow us to enjoy the lovely pool and rooftop

Inese

2 years ago

9.0

The property had an absolutely gorgeous interior. Minimal modern, but with marokean vibe. The pool was decent size compared to other Medina Riads. I suggest using Riads offered transfer from airport, because without it I could not find it.

Cons: Google maps doesn’t show exact location

Aya

2 years ago

9.0

Ruth

2 years ago

8.0

Breakfast was fine. Nothing special though.

Cons: I didn’t have any water, or hot water to bathe in. I know Marrakesh has had water problems but I think I should have been told.

Siobhan

2 years ago

9.0

Gorgeous interiors dark and moody but a modern interpretation , very tasteful !

Cons: We moved everything about our stay ! Only possible suggestion is that as much as we love pancakes we would love some fresh tomatoes/ avo with breakfast !

Mehdi

2 years ago

10.0

J’ai énormément apprécié mon séjour à Marrakech, merci à Fatima et Sofiane pour l’accueil incroyable. Le riyad est très beau.

Bart

2 years ago

9.0

The place is very nice, staff is really friendly and the location is good. It is close to the center but still in a more quite area. You are often alone in the small streets around the Riad but we never felt unsafe. A recommendation is to ask the Riad to arrange the transport to the Riad on the first day because it is not easy to find. The driver took us as far as possible and there was somebody from the Riad waiting for us at the point where the driver dropped us. The last 200m you cannot reach by car and it would very difficult to find if we didn't have the person of the Riad joining us.

Cons: The swimming pool was very cold but we visited in November and the nights become colder, so it is normal.

Lennert

2 years ago

9.0

Very clean and spacious rooms. Also the courtyard is very stylish and the pool is great. Service was magnificent, very early breakfast due to our flight was no problem at all!

Cons: You cannot find the location on Google Maps and Maps.me, so you have to pay a guide to get there

Matthias

2 years ago

9.0

Christin

2 years ago

10.0

all was perfect!!!

Christin

2 years ago

10.0

super nice Riad and due to the small size you can have a very private breakfast! wonderful!

Cons: attention: its in a hidden alley so best is to arrange pick up from the airport with the Riad upfront. As soon as you know where it is, its perfect!

Roneila

3 years ago

10.0

Located in the heart of Marrakech, well priced clean with friend people. Fatima and Sadak helped to make sure my stay was perfect.

Jacob

3 years ago

8.0

loved the pool and terrace 👌🏼

Cons: the room we stayed in was very dark we had to open the door to get light in

Mohamed

3 years ago

4.0

The staff were wonderful. Did everything to accommodate

Cons: No wi fi. Breakfast was a poor effort. The pool wasn’t heated.

Anonymous

3 years ago

1.0

emplacement horrible

Rosana

3 years ago

3.0

Only of the people that work there

Cons: Its location is not good, the surroundings are unsafe, especially in the night, nobody knows about its existence. The internet is bad, the breakfast is poor, the mattresses are terrible, as well as the lighting, practically in the whole riad.

Basant

3 years ago

10.0

all perfect, location position breakfast alla was perfect!!! The staff very friendly...FATIMA THE BEST!!!!

Kristine

3 years ago

10.0

The property is clean, modern, chic and the breakfast is amazing! i honestly could not fault it.

Ednei

3 years ago

8.0

Excellent service from Sadak and Hafid.

Cons: Location.

Liane

3 years ago

7.0

it was a great design

Cons: the position and hard to find , the hotel should offer a free service to pick up the guests from the Main Street with a trolley for their luggage .

Sannie

3 years ago

8.0

Francesco

3 years ago

10.0

Sophie

3 years ago

10.0

It was amazing! We had the best time ever. The location was perfect but the best part was the hosts Fathima and Zacharia, best people ever, they made our experience even better, being super available and caring, they also suggested us really nice places to go to and Zacharia was always willing to walk with us to the taxi so that we wouldn’t get lost. The breakfast was really good and so the rooms and the structure. Loved that place! Looking forward to come back!!

Ikra

3 years ago

1.0

Can’t say a single good thing about this hotel

Cons: Terrible location/ Rude manager/ Overpriced. You’ll find Raid First in between a maze of alleyways that has only one way out through a meat market full of gathered men and young lads who advantage of the fact this hotel is in the middle of nowhere and ask for payment to show you the way. The hotel is a lot smaller then shown in pictures. i.e the swimming area is half the size compared to pictures. It also has an open plan for the bathroom including no door for the toilet. Manager is as rude as it gets and won’t understand any circumstances you may have please be aware she will take her money for the whole stay no matter what may come of your travels. Circumstances can change even if it wasn’t planned however she will NOT understand. Overall the location, staff and cost of this hotel is outrageous, would never recommend to anyone. I myself along with my partner left Raid First and moved to a lovely hotel called Hotel Nassim check out their location you won’t be disappointed. Booking.com will not allow me to post pictures of the area surrounding this place. Just goes to show how awful it is.

Izel

3 years ago

10.0

Beautiful riad, exactly like the pictures. Very clean. We had a lovely stay. friendly staff.

Cons: The first time the riad was hard to find. Maybe a sign next to the door or on the corner of the street would be helpful.

Christian23

6 years ago

10.0

TLDR: beautiful, very comfortable and run by charming Fatima, who was extremely helpful and genuine. Ok, few realities first. It’s a little hard to find (google doesn’t take you to the right place, the taxis won’t drop you so close, although local guys will show you for a fee), and it is in the medina (so a bit chaotic outside). Once you’re inside it’s calm, really beautiful and charming, although your door doesn’t lock and there isn’t a roomsafe. But you feel safe and cared for, like a little oasis in the chaos. You’re under the care of Fatima, who took the time to ensure we had everything we needed, was happy to help recommend and book restaurants and hammam. The Riad was so peaceful. The room was nicely decorated, the bed very comfy and the bathroom was very cool. We went in November so didn’t try the pool, but the roof terrace was quite special. Breakfast was Moroccan style (breads, jams, eggs, fresh juice and coffee) and very good. Missing it already and a big thank you to Fatima, her son and the team.

Ondrejsrb

6 years ago

10.0

Visiting Marrakesh with my partner I was looking for a place to stay and came across this riad. At first I was bit concern about asking for two man sharing a bed in Muslim country and I had expected some raised eyebrows. To be honest no raised eyebrows when we checked in and to be honest we felt very welcomed. All the staff working there was pleasant, friendly and helpful. 5 star from me and I would definitely stay again.

Soooloo

6 years ago

10.0

Really worth the money. Place is well maintained and very well done, the rooms are fantastic and the breakfasts are lovely. Definitely recommended if staying in Marrakesh, location is ideal as it’s not far from the markets.

600alisham

7 years ago

4.0

Riad First, at first glance, is beautiful. That is undeniable. It sits, hidden away from the hustle and bustle outside. White walls, a swimming pool and a terrace all enhance it’s superficial beauty. The staff who were at the hotel were helpful too - providing assistance with airport documentation and general queries. Of particular help was the young gentleman who was on night duty at Riad First. Exceptionally accommodating and welcoming. However. I strongly believe that when a business, particularly in accommodation, gives you a product in addition to a fantastic service - it deserves 5 stars. This is where Riad First fails. Upon being presented with its failings, you realise that you are not particularly happy with your relaxation near to be pool, being interrupted by a gentleman carrying out plastering works to some columns near to you. Nor are you happy that your bedroom does not have a functioning light switch. You are not satisfied when you realise that the toilet within your bedroom hardly provides room to stand in - not even mentioning to sit in. You do not appreciate staying in a room where your morning shower is a dribble. Not to mention the lack of a door for privacy. You do not understand how it becomes the guest’s problem that the heat for the ‘Jaccuzzi’ on the terrace must be turned off because: “it takes 6 hours to heat up”. It then becomes harder to understand why you must be charged for each bottle of water (50cl) requested, particularly when other Riads provide this for free. Least of all, you do not appreciate appalling standards of communication from management to rectify the cancellation of a room, in which a request was made, but no response was provided. When a issue as large as this arises - coupled with the point blank refusal of management to discuss the matter - you realise that there are many other smaller issues you are not satisfied with. Based on this experience neither I, my travelling companions, nor any of my family members shall visit this Riad again. “Don’t risk it for a biscuit”. Find a Riad that provides beautiful accommodation and has 10/10 service. Without it, memories of your trip to this beautiful country will be sullied. We shall be returning to other Riads that are interested in ensuring their customers are satisfied.

catarinag634

7 years ago

10.0

Location is right in the heart of the Medina so quite busy but as soon as you walk through the doors it's a true oasis amidst the chaos. It's breathtakingly beautiful, the staff treats you like royalty and the rooms are clean and comfortable. Breakfast is so amazing and prepared specially for you. After a busy day in the streets of Marrakech there's really nothing better than the peace you'll encounter in this perfect Riad. Value for money on this is beyond fair. Having stayed at a different Riad towards the end of our stay (Riad First was fully booked for our last night there) I cannot recommend this enough. It's very much worth the price.

RJ

8 years ago

8.0

Beautiful place to stay with lovely staff. Only down side is that it was not very easy to find

Verified traveler

8 years ago

8.0

Well located. In the heart of the action. Staff very helpful.

D9008

9 years ago

10.0

My brother and I spent 3 nights at Fatima's amazing riad. Fatima and her family were extemely nice and kind and helped us with anything we needed. The room was extremely clean and beautiful and the riad was perfectly calm. The only thing to take into account is that the rooms themselves are quite dark (there is a terrace though) and there is no door to the bathroom. But that didn't bother us at all and we enjoyed every second at Riad First!!

873rosieh

9 years ago

10.0

Returning to Marrakech for the second time this year, I chose Riad First for our stay as I was impressed with some of the photographs i'd seen online. It was my mum's first time in Marrakech and what a great choice it was to stay here for her first experience here! Our room was so spacious and everything was spotless and all prepared for when we arrived. The courtyard and modern decor is stunning and we spent a lot of time relaxing on the rooftop on the comfy seats in the sun before heading to the souks/out for lunch. The pool and the courtyard gives off a tranquil and relaxing atmosphere, almost as though the busy streets of the medina weren't on the other side of the door! We were both very impressed with our breakfast every morning which was made by the wonderful Fatima, who made us feel very welcome and as though the Riad was our own. Many thanks to the kind staff that looked after us and do a great job of looking after the riad. Would 100% recommend Riad First and I hope to return in future indefinitely.

DrDomi

9 years ago

10.0

I have visited Marrakech for the first time this winter, staying in a different Riad. This time I have chosen Riad First and I just couldn't go wrong! It is a hidden gem inside vibrant Medina, with interesting modern decor and lovely relaxing atmosphere. I was greeted with a traditional Moroccan dinner which was delicious. My room had an amazing view and was cosy and warm. The room and the grounds were spotless clean. Fatima and Simo provided a very professional but friendly service and did their best to make me feel satisfied. Overall, I had a great time and will definitely be back.

Mallorca04

9 years ago

10.0

My family and I rented the entire riad for ourselves. What a treat to have this beautiful home to enjoy in its entirety. It's location in a very quiet dead end "derb" inside the medina was absolutely perfect to enjoy the 'true' feeling of being in Marrakech. The owner, Vanessa, is a delight to deal with: always quick to answer emails and arrange day trips for us. The decor is modern and sleek which provides a nice juxtaposition to the traditional medina. Beautiful, big rooms: sumptuous bathrooms with the most exquisite bath products! In the heat of August in Marrakech nothing is better than the courtyard plunge pool to cool off after a day of sightseeing. But, truly the best part of Riad First is Fatima, the housekeeper. Our memories of Marrakech are all combined with memories of Fatima and her sweet disposition. We traveled with our daughter who fell in love with Fatima and her caring personality. Nothing was too much trouble for her. And her breakfasts! What a moveable feast! I have already shared our discovery with friends who are considering visiting Morocco. And renting the whole riad is the way to go. We are already planning a return visit real soon. Shukran!

winkens

10 years ago

8.0

We really liked this riad in the lively neighbourhood. The hosts are really friendly and helpful. The riad is quiet and nicely designed. Have breakfast on the roof terrace and enjoy the local people on the nearby souks

juliewhliu

10 years ago

6.0

Beautiful little riad within the medina. The riad is owned by a French couple and run by a Morocco mother and son duo. Fatima and her son are helpful and genuine. It's true that it feels like you are staying in a friend's home as it is not exactly professionally run. Breakfast is mediocre and though the room was clean, we found the towels to be quite hard and 'used' and the blanket to have stains on them. The place is of a reasonable price and is beautifully decorated but if you want something more up to standards, there are other riads you can choose from. Also, if you choose to drive, you can park at Bab Doukala Mosque where it costs roughly 25 MAD per day. The riad will arrange a young kid to being you to the riad and help you with your bags.

parissimat

10 years ago

10.0

Riad First is a lovely traditional shaped riad, redone with a modern twist. It has only a few rooms, but all of them are beautifully decorated, and all have wifi as well as air condition. The beds are big and comfortable too. The family that works at the riad are LOVELY. they greet you by name every morning and give you advise about your stay in marrakech, and offer to make you some amazing mint tea everytime you come home. it doesnt feel like a hotel, but more like youre staying at local friends house. The roof terrace is stunning, with sunbeds, a shallow pool to walk through for a cool down, and views over the marrocan rooftops. the location is also good, right in the middle of the hustle nad bustle of the medina. It is, however, a bit difficult to find, as the medina is a bit of a maze. We got lost twice, and called the hotel, and they sent us someone to pick us up.

Riad First

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Chapter 1 Double Room

Breakfast Included

$118.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

12:00

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Internet

Children and extra bed policy

Parking

Pets

Reviews (113)

Customer Reviews & Ratings

8.4 / 10

Cindy

Yair

Giuseppe

El Gharbouj

Todd

Dominique

Dominique

Franck

andrew

Natalie

Daniëlle

Hanneke

Benjamin

Ana Rita

Domenico

Elena

Bruno

Francisco

Ágnes

Marie-France

Agnes

Justine

Aurora

Emmanuel

Laura

Bradley

BARRIER

Cristina

aurélien

VANESSA

amandine

Franck

christian

Sophie

Renee

Carol

Diaz

Bozhidar

Eric

Caranica

Martial

Mae

Nadine

Gerard

Wendy

Juan Ignacio