Riad Zaki Marrakech & SPA
Chain: Not Available
Description
Charming Riad Zaki in Marrakech
Free WiFi and Cozy Rooms: Stay connected with complimentary WiFi throughout the property. Relax in cozy rooms with a seating area, private bathroom, and modern amenities like free toiletries and a flat-screen TV.
Convenient Services: Benefit from a 24-hour front desk for all your needs and inquiries. Explore the city with bike hire services available at the riad.
Central Location: Immerse yourself in the vibrant atmosphere of Marrakech, with Souk of the Medina just 500 meters away. Visit nearby attractions like Djemaa El Fna and Koutoubia, both within 600 meters from Riad Zaki.
Book your stay at Riad Zaki now for an unforgettable Marrakech experience!
Sentiment Analysis
Friendly and attentive staff
Great location for exploring Marrakech
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Tour desk
Soundproof rooms
Ironing service
Car hire
Sauna
Massage services
Currency exchange
Hammam
Private check-in/check-out
Shared lounge/TV area
Availability Side
Royal Suite
1 King Bed and 2 Twin Beds409-sq-foot room with city views Layout - Bedroom Internet - Free WiFi Entertainment - LED television with satellite channel...
Superior Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Among the room amenities are a tea and coffee maker, a w...
Triple Room with Shower
The triple room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer.
Deluxe Double Room with Shower
The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has a...
Guest Sentiment Categories
Cleanliness
Cleanliness was mentioned positively, but some rooms were noted as dark and some areas could be improved.
Service
The staff were described as friendly, attentive, and professional, providing excellent service throughout the stay.
Location
The location was frequently praised for being ideal for exploring Marrakech.
Room Quality
Some guests felt the rooms were a bit dark and had issues with noise and comfort.
Amenities
Amenities like the rooftop breakfast were well-received; however, some were expecting a spa that was not available.
Value for Money
Given the overall experience and feedback, this Riad offers good value for budget-conscious travelers.
Food and Beverage
Breakfast was positively reviewed with variety; however, some noted it could have included more options.
Overall Experience
Overall, guests had a wonderful experience, enjoying their stay and expressing a desire to return.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. This property does not accommodate bachelor(ette) or similar parties. An accommodation tax per person, per night is not included in the price and must be paid at the property.
Reviews (243)
Beate
1 week ago
9.0
Sehr nettes und zuvorkommendes Personal
Cons: Etwas hellhörig
Gabriela
1 week ago
4.0
Lindo y bien ubicado, no hay heladera en la habitación, ni cafetera, muy pobre. Tienen detalles en las instalaciones, cosas rotas o remendadas
Cons: No había heladera en la habitación, no saben resolverte los problemas, no hay cafetera para hacerse un café, muy pobre el desayuno, te quedas con hambre, no hablan ni inglés ni español
Dina luz
1 week ago
10.0
Todo, nos encantó la atención la higiene la amabilidad y el cuidado de todos los trabajadores. Mi recepcionista preferida. Lo recomiendo muchísimo, nos vamos muy felices y se come de mil maravillas.
Lina Yorleni
1 week ago
10.0
We are very pleased with the stay, the help, they are very friendly and familiar at the hotel, it is a safe place and you feel like you are at home, I recommend it 1000 percent. Above all, I want to highlight the good work and commitment that the manager Ahlam has, she is very human, an exceptional person and both she and the employees make sure that each client has a wonderful stay. We will return❤️❤️ Gracias !!!!
Cons: I don't have anything negative to say.
Jocelyn
1 week ago
9.0
Authentic Morrocan style hotel close to the markets and a rooftop breakfast. Staff were extremely helpful.
Cons: The spa was closed for renovations.
Martin
2 weeks ago
8.0
Das Frühstück war sehr gut, serviert oben auf der Terrasse. Der junge Mann Morrakech (Frühstückservice und Nachtconcierge) war sehr freundlich und hilfsbereit. Er beantwortete all unsere Fragen auf eine sehr nette Art und Weise. Er spricht französisch und englisch und weiss über sein Land sehr gut Bescheid.
Cons: Die Chefin Ahlam empfahl uns als Tagestour eine Fahrt ins Ouriaka-Tal mit Besuch der Wasserfälle und Lunch am Bach. Wir haben diese Tour auch im Internet gesehen und sie wurde uns im Zentrum auch als Privatreise für 400 Dirham mit Lunch pro Person angeboten. Sie empfahl uns jedoch die Tour für 800 Dirham pro Person mit besserem Essen, besserem Bus, besserem Guide... und wir bezahlten für diesen teureren Ausflug... komisch, wir erhielten keine Quittung, kein Voucher. Am nächsten Tag wurden wir in eine ganz gewöhnliche Gruppe geschleust, total überfüllter Bus, Massenabfertigung beim Essen.... für 400 Dirham total ok, aber nichts von besonderem Service für 800 Dirham! Der langen Worte kurzer Sinn: Madame Ahlam hat uns betrogen, für 5 Personen kassierte sie 4'000 Dirham, an den Reiseanbieter bezahlte sie 2'000 Dirham und 2'000 Dirham (immerhin 184 Euros) steckte sie vermutlich die eigene Tasche! Hände weg von der Chefin Ahlam, sie ist eine Betrügerin!! Besser bei Morrakech buchen.
M. Carmen
2 weeks ago
7.0
El lloc molt bé. Els nois de recepció que també serveixen l'esmorzar molt amables.
Cons: La lentitud i poca organització a l'hora de servir l'esmorzar.
arnaud
2 weeks ago
8.0
Très beau Riad. Chambres confortables, personnel agréable et efficace
Cons: Nous avions des chambres au niveau de la réception, un peu bruyante
Segolene
2 weeks ago
9.0
TeeBee
3 weeks ago
9.0
Vor allen Dingen die freundliche Flexibilität des Personals.
Cons: Das Spar war im Bau.
Ulens
3 weeks ago
10.0
Great location to visit the medina and main palaces. Large comfortable rooms, kind staff.
Cons: Nothing!
Pielanyel
3 weeks ago
9.0
Camas confortables, trato amable, buena ubicación
Cons: NA/
Alexandre
3 weeks ago
8.0
María
1 month ago
9.0
Ismail Achoukhane
1 month ago
10.0
Our stay at Riad Zaki was truly enjoyable. The riad combines traditional Moroccan architecture with a cozy and welcoming atmosphere, offering a relaxing escape in the heart of Marrakech. A special thank you to Wasil at the reception, whose kindness, attentiveness, and professionalism made our stay even more memorable. He was always ready to assist and ensured everything was perfectly arranged. We highly recommend this riad to anyone looking for an authentic and comfortable experience in Marrakech.
Cons: Nothing
João
1 month ago
7.0
Minna
1 month ago
9.0
Löytyi oikeasti twin (double erotettiin meille) sekä 3n erilllisen sängyn huoneet. Isot ja mainiot sängyt. Rahanvaihtopiste sisääntulon yhteydessä. Jemaa-aukio oli kätevästi monen jännittävän kapean kujan päässä. Poikani osti 20,- koko reissun ajaksi hyvän nettipaketin hotellin työntekijältä, joka myös auttoi sen käynnistämisessä.
Cons: Etukäteen tilaamaamme ruokaa 5lle hlölle jouduimme odottamaan useamman tunnin. Henkilökohtaisesti en pitänyt sitä odotuksen ja myöskään 25,- arvoisena. Myös hotellille maksettu 30,- taksikyyti kentältä oli ehkä yläkanttiin, mutta toki helppo.
Claudette
1 month ago
10.0
Excellente riad Bien situee. Tres propre. Super bon service et poli Merci
Cons: N/a
Rossemary
1 month ago
8.0
Bon séjour dans l'ensemble. La chambre est grande. Il y a suffisamment de rangement. La proximité relative de la place Jemaa El Fna. Les parties communes du Riad sont belles authentiques. Le tout est bien entretenu.
Cons: Le personnel au demeurant très aimable pas toujours très efficient en particulier pour le petit-déjeuner. Salle de bain dans son jus. Chambre vizir. Être conscient qu'elle donne sur la rue Fatima Zahra très bruillante de jour comme de nuit. Pour les personnes sensibles au bruit, des boulquies seront indispensables. Cela dit, nous avons passé un bon séjour.
Carla
1 month ago
8.0
Claudette
1 month ago
10.0
Super
joseph
1 month ago
8.0
Nous avons apprécié les relations avec le personnel présent à l’accueil au ménage et surtout au petit déjeuner. Nous avons apprécié Majid.
Edoardo
1 month ago
8.0
Ivana
1 month ago
10.0
Kompletna usluga je izvrsna.
Rodica
1 month ago
10.0
Pavlos
1 month ago
8.0
Η θέση που βρίσκεται . Είναι πολύ κοντά στην αγορά. Έχει εύκολη πρόσβαση με το αμάξι . Τα βανάκια για τις εκδρομές σε περνούν από την είσοδο του ξενοδοχείου
Celeste
1 month ago
10.0
Struttura nuova, curata a pulita. Staff disponibile, sopratutto Abdullah sempre disponibile, gentile ed empatico. Ha saputo darci tanti consigli con una particolare attenzione e cura. Grazie Abdullah!
Cons: Nulla
Delphine
1 month ago
9.0
Très bon accueil par les 3 hôtes. Très disponibles et de très bons moments de partage. Très à l'écoute de nos remarques. Au niveau du petit déjeuner, excellent ! Le personnel s'adapte si toutefois nous devons partir tôt en excursion et pour les départ. Très bon emplacement aux portes de la médina et des sites à visiter.
Cons: Pour notre 1 ère expérience. Rien de négatif.
Claudia
1 month ago
8.0
Giuseppina
1 month ago
9.0
Rita
1 month ago
9.0
Il riad è in una posizione perfetta, a pochi passi dalla strada principale, ma con la possibilità di arrivarci davanti in macchina, che è un plus comodissimo per andata/ritorno dall’aereoporto e per spostarsi in taxi. Il personale di una gentilezza veramente impareggiabile e genuina, disponibilissimi per qualunque cosa.
Cons: Se proprio devo trovare un difetto, avere la stanza che dava sulla strada la rendeva un po’ rumorosa, perché è piuttosto trafficata. Problema facilmente risolvibile con un paio di tappi
daniel
1 month ago
10.0
Marlene Angerer
1 month ago
9.0
Sehr gute Lage, Zimmer war schön groß und sauber - wir haben ein gratis upgrade erhalten was sehr lieb war! Also wirklich sehr freundliches Personal.
Cons: Das Zimmer war etwas dunkel.
AUMOND
1 month ago
10.0
Séjour très agréable.
Antje
1 month ago
5.0
Personal sehr freundlich
Mary
1 month ago
9.0
Tina
1 month ago
9.0
WAGEMANS
1 month ago
10.0
Personnel très gentil. Établissement très bien placé et moderne.
Cons: Rien
Heyne
1 month ago
10.0
Fantastiskt duktig ,mycket trevlig personal. Väldigt centralt. Rent och fint
DECEBAL
1 month ago
10.0
Fedier
1 month ago
8.0
Emanuela
1 month ago
6.0
I ragazzi dello staff sono stati semplicemente stupendi: professionali, disponibilissimi e gentilissimi, un vero punto di forza che ha reso il soggiorno piacevole nonostante tutto. La struttura è attualmente in fase di ristrutturazione, con la SPA purtroppo non accessibile – un peccato per chi la cercava. La posizione è super comoda, perfetta per esplorare la zona senza sforzi. L'unico grande disagio è stato l'intenso odore non gradevole all'ingresso e nelle aree comuni aperte, che ha un po' guastato l'atmosfera. Le camere, per fortuna, sono pulite e prive di cattivi odori, offrendo un riposo tranquillo.
Cons: Odore sgradevole nelle parti comuni Non disponibilità del bagno turco
Alessandro
2 months ago
10.0
Curatolo
2 months ago
8.0
Riad molto buono e confortevole. Colazione abbondante e genuina servita sul terrazzo. Il personale gentile è di aiuto per prenotare visite ed escursioni varie. Noi siamo andati nel deserto di Agafay ed è stato molto bella. Il plus è la posizione a cinque minuti a piedi dalla piazza e soprattutto facilmente raggiungibile anche di notte in sicurezza perché non dentro la Medina, ma ai suoi margini. Si raggiunge anche in auto. Inoltre la reception è aperta h24. Lo consiglio
Catalin Robert
2 months ago
10.0
Quasel was the best host, he is a nice men and he smile everytime.
Tom
2 months ago
8.0
Great location Very traditional looking The staff were fantastic
Cons: Nothing
Pauline
2 months ago
10.0
Friendly, helpful and knowledgeable staff. Good facilities and very clean. Location perfect for Marrakech. We would definitely reccomend.
Cons: Room was possibly a little dark.
Tom
2 months ago
8.0
Maeva
2 months ago
10.0
Nous avons passé une dizaine de jours dans le Riad Zaki. Tout s’est très bien passé. La chambre était propre, spacieuse et confortable. Le déjeuner était très bon et tout était fait Maison. Lors de notre arrivée nous avons été très bien accueilli. Le Riad se trouve à proximité de la grande place ainsi que du souk. Je tiens tout particulièrement à remercier Hamza qui a été au top avec nous durant le séjour. Toujours très à l’écoute et à nous conseiller il a été au petit soins avec nous durant notre séjour. Si nous devions revenir à Marrakech, c’est dans ce Riad que je séjournerai une nouvelle fois. Je n’ai aucun point négatif à relever.
Cons: Rien
Monica
2 months ago
3.0
Nos gustó la ubicación, la atención del personal y la limpieza.
Cons: En Booking aparece que tienen SPA y todavía está en construcción, no pudimos hacer uso del Hamman
Osman Kamer
2 months ago
10.0
Noémie
2 months ago
9.0
Proche du centre , personnel tres accueillant , tres propre
Cons: Il manque un miroir pour se maquiller , celui de la salle de bain est un peu loin
Carolina
2 months ago
8.0
Lo staff cordiale e disponibile, la colazione e la pulizia in camera.
Cons: Attenti quando fate la richiesta per la navetta dall'aeroporto è scritto gratis ma non lo è. I cuscini della stanza erano parecchio duri.
Aaron
2 months ago
9.0
Centrally located, felt secure
Cons: Not on Apple maps so I was lost for a while when it showed the wrong directions. Google Maps worked great!
Manuela
2 months ago
10.0
Tiit
2 months ago
10.0
andrea
2 months ago
8.0
FREDERIC
2 months ago
9.0
L' emplacement est super , le personnel à vos soins très réactifs et très professionnels
Cons: Les équipements en travaux
Anna
2 months ago
9.0
Yolanda
2 months ago
10.0
El personal encantador. Limpieza absoluta y bien situado del centro
Martina
2 months ago
7.0
Lina
3 months ago
10.0
Bästa personalen! Dom hjälpte oss med allt och var alltid så varma och trevliga! Älskar personalen! Kram Lina och Mona från Sweden
Stefan
3 months ago
9.0
very good setvice, the receptionist and the personal was super friendly and helpful, thank you
Cons: I liked it very much
Francisco
3 months ago
10.0
La decoración, el desayuno y la atención de Hansa que nos atendió estupendamente y nos ayudó en todo lo que pedimos siempre con una sonrisa.
Megan
3 months ago
10.0
Clair
3 months ago
10.0
Le personnel très agréable et à tout moment à nos besoins.
Salma
3 months ago
10.0
:)
Naaima
3 months ago
10.0
L’accueil, la propreté des chambres
Cons: Rien
ANTHONY
3 months ago
10.0
Great location and easy front of street access for taxi drop off
Cons: Some renovations going on
Siobhan
3 months ago
10.0
Great location within walking distance of the souk and lovely restaurants. However the most impressive thing about this riad are the people working there. Quassel and Hamza were superb. Most professional and helpful and nothing was ever an issue. Organised transfers and trips out and kept in contact with us at all times. The place is spotless which is a compliment to the lady cleaning whose name I can't remember. Would definitely stay there again. Thanks Quassel and best of luck with your new job. Thanks Hamza and best of luck with your studies.
Cons: All was great
Cornelis K
3 months ago
8.0
Fathi
3 months ago
10.0
La propreté, le personnel qui était au petits soins, le petit déjeuner très bon et très copieux, l’emplacement est idéal, tout est à proximité du Riad je reviendrais sans hésiter 🥰
Barry
3 months ago
8.0
The location and the staff availability and conviviality
Cons: None
Elena
3 months ago
10.0
Wonderful Riad, very comfortable beds, very good breakfast and good location. Staff is exceptionally kind. If I could, I would give 10 stars.❤️
Gianpiero
3 months ago
7.0
It was clean and in a good location
Cons: Breakfast was not great, also there were some renovations works ongoing, so not fully available
Xinyu
3 months ago
10.0
Great location and walkable to everywhere. Bacha coffee is literally minutes walk away
anna
3 months ago
8.0
La struttura è in una posizione ottima super sicura, lo staff è stato gentilissimo e le camera è stata da poco ristrutturata quindi tutto nuovo.
Cons: Unico difetto è che non ci hanno avvisato dei lavori in corso di ristrutturazione.
Sandra
4 months ago
8.0
Wirklich super Lage, und tolles Frühstück!
Cons: Etwas hellhörig und Zimmer zum Teil ohne Tageslicht.
Edoardo
4 months ago
8.0
Günter
4 months ago
10.0
MARC
4 months ago
4.0
Spacious room and close to Souk
Cons: No spa despite being called a spa Riad and being invited to book treatment in advance. Beds were very hard and location was noisy
Catherine
4 months ago
10.0
Beautiful, cosy, friendly Riad located 5 minutes walk from Jamal el Fna Square and in close proximity to the main attractions. Handy too, as it is situated on a main street, so taxi can drop you off at door . Bedroom comfortable and spacious and kept very clean by lovely friendly staff, the beautiful Najat and Naura. Great breakfasts including scrambled or poached eggs, a wheat cereal called harrira, I think, and freshly squeezed orange juice, a selection of breads , cheese, almond butter and coffee and mint tea served on the rooftop terrace. Madame Houda and her fab staff are so friendly and helpful, especially Hamza, who was always extremely attentive, very kind and friendly and ready to help with whatever we needed, ordering taxis, giving directions, explaining the food and imparting to us his love and enthusiasm for this great city of Marrakech and all it has to offer!
Cons: Room was a little dark and an extra light over dressing room mirror would be appreciated for those of us who like to put make-up on in the morning!
Sheena
4 months ago
10.0
The location,the building,the moroccan decor.It was kept very clean.I especially appreciated the very nice and helpful.staff Nadia and Naura,and Hamza.
Cons: Hammam not ready yet,I look forward to coming back when it is ready!
Susan
4 months ago
10.0
Riad Zaki is a fantastic place to stay in Marrakech. The location is excellent. The staff are so friendly and offer a very personalised, professional and warm service. Our rooms were serviced daily by extremely efficient and friendly staff. Our breakfast was served on the rooftop daily, which was delicious. I look forward to returning again in the very near future.
Irene
4 months ago
9.0
Almeida
4 months ago
10.0
Localização, simpatia dos funcionários (Hassan 5 estrelas) Higiene e limpeza, conforto
Cons: Nada a apontar
Benjamin
5 months ago
10.0
Agogeo
5 months ago
8.0
Heuvelink
5 months ago
9.0
Karine
5 months ago
7.0
La literie l amabilité du réceptionniste de nuit
Cons: La chambre sur la rue, les travaux...au rdc la porte des toilettes toute la nuit à côté de la chambre...le personnel qui parle la nuit dans le sas
SENAY
5 months ago
8.0
Enrique
5 months ago
9.0
NATAN MIUR
5 months ago
7.0
la vicinanza al centro la disponibilità del personale
Cons: colazione un po' scarsa manca la parte salata e anche la parte dolce è abbastanza scarsa letti veramente duri bagno della mia camera un po'piccolo
Jamie
5 months ago
10.0
It was perfectly located to explore and experience Marrakech. The staff were very friendly and helpful. Mohamed and Hassan looked after everything for us and responded to all our queries about the city and culture of Morocco. They did this in an exceptional friendly and professional way. We had a traditional breakfast and two dinners in the Riad and the food and service was excellent. We were also very pleased with the advice we received about various excursions and booked trips through them including airport transfers. The entire trip went very smoothly and was hugely enjoyable. We would definitely recommend Riad Zaki for anyone staying in Marrakech.
Cons: Nothing!
Monica
5 months ago
9.0
La colazione buona e la posizione eccellente. Personale molto disponibile in particolare Hassan veilleur de nuit. Molto consigliato
Francesco
5 months ago
9.0
Guenfoudi
5 months ago
10.0
Riad exceptionnel ! Entièrement rénové avec goût, tout est neuf et impeccable. Literie digne d’un hôtel 5 étoiles, petit déjeuner délicieux et emplacement idéal au cœur de la médina. Un vrai coup de cœur, je recommande vivement !
Ismail Achoukhane
5 months ago
10.0
José Antonio
6 months ago
10.0
Un Riad cerca del centro,a unos 5 min andando, con recepción todo el día y desayuno en su rofftop que incluye tortas, zumo,café, tea, leche. No hay bebidas alcohólicas. Tienen para cambiar dinero en recepción, aunque no es el mejor sitio es bastante correcto. El personal habla inglés francés árabe y castellano. Tienen AC , smart TV , toallas , jabón , champú y gel , secador. No tienen nevera.
Ildikó
6 months ago
9.0
Visszatérnénk, minden megfelelt
Pascal
6 months ago
8.0
bergamo
6 months ago
8.0
Il servizio sempre disponibili, e gentili
Alexandra
6 months ago
9.0
Everything. Location staff professionalism
MARIA CECILIA
6 months ago
9.0
laurie
6 months ago
10.0
Nous avons passé un excellent séjour au Riad Zaki. tout était impeccable : chambre propre, literie neuve, draps frais et une grande douche avec une excellente pression d'eau chaude. Le petit déjeuner, différent chaque matin, nous a permis de découvrir de nombreuses spécialités locales. L'emplacement est idéal, proche de tout et facile d'accès. Houda, la gérante, est d'une grande gentillesse et très attentive à ses hôtes. Elle aime vraiment faire plaisir. Quand à Mohamed, c'est le roi de l'organisation : il a rendu notre séjour facile et parfait, nous sn'avons eu qu'a nous laisser guider. Nous avons hâtes d'y revenir.
Josien
6 months ago
7.0
Goed ontbijt op dakterras. Vriendelijk personeel die ook dingen regelde zoals taxi of bezienswaardigheden
Cons: De Spa was niet open,deze werd verbouwd waardoor er overdag overlast was van boren, timmeren e.d. Dit was bij ons niet bekend van tevoren.
MANUEL
6 months ago
10.0
Kelston
6 months ago
7.0
Good location and helpful staff
Lionel
6 months ago
9.0
Riad avec une chambre magnifique à 2 pas du centre et de la médina. J'ai apprécié le p'tit dej préparé juste avant mon expédition !
Cons: Matelas un peu dur
pavel
6 months ago
8.0
Beautiful ladies on reception
Cons: dark room, need better lamps
Roberto
6 months ago
8.0
la posizione la disponibilità la possibilità di arrivare con la propria auto fin davanti alla struttura
Cons: non accetta le carte di credito ma solo contanti , applica un cambio molto sfavorevole
Manuel
6 months ago
8.0
La atención del personal de 10
Syed
6 months ago
6.0
Location
Cons: Booking payment by cash but not by card.
Diana Sofia
6 months ago
9.0
Peters
7 months ago
10.0
Jacqueline
7 months ago
8.0
Mr Zaki was very welcoming and made us feel at home. Staff were very nice and helpful. Hotel was in a good location with restaurants nearby. If I came back to this part of Morrocco I would stay here again
Cons: The hotel was being renovated, so unable to access all amenities
Maria Paloma
7 months ago
10.0
Me gusto todo. Limpieza de 10!! perfectamente ubicado y el personal atento, pendiente de todo lo que necesitábamos en cualquier momento. El desayuno impresionante
Cons: Me gustó todo, repetiría sin dudarlo
Małgorzata
8 months ago
10.0
Magdalena
8 months ago
10.0
Sabisab
8 months ago
10.0
Établissement magnifique, décoré avec beaucoup de goût. L’accueil a été exceptionnel, avec une mention spéciale pour Mo qui a été aux petits soins tout au long de notre séjour, toujours disponible et souriant. L’emplacement est parfait, à proximité de toutes les commodités et attractions touristiques, sans besoin de se déplacer en voiture La chambre était spacieuse, très confortable et parfaitement aménagée, idéale pour se reposer après une journée de visite. Le petit-déjeuner était excellent, varié et préparé avec des produits de qualité. Ce que nous avons particulièrement apprécié, c’est qu’il change chaque jour, ce qui apporte une belle surprise chaque matin. Un séjour parfait du début à la fin, nous reviendrons sans hésiter et recommandons vivement cet établissement.
Cons: Le Riad est en cours de rénovation (certaines chambres, décorations et le spa sont en amélioration), mais cela n’a absolument pas impacté la qualité de notre séjour. Aucun bruit gênant, la tranquillité était totale et la propreté parfaitement maintenue. Nous avons même apprécié de voir que l’établissement continue à se développer tout en gardant un service irréprochable.
Mm-cosmogirl
11 months ago
7.0
Stephen
1 year ago
9.0
Roy
1 year ago
9.0
The property is a Raid, which has been updated and modernized in traditional style and located very close to the Medina. The staff were very friendly and welcomed me with traditional mint tea, provided a map and orientation of the location and points of interest in the area. The property was very clean with daily cleaning undertaken. The room was very clean, the bed firm and comfortable and the bathroom modern with good hot water and shower. The rooftop terrace was a relaxing area and a traditional breakfast, including juice, coffee, jams, cheeses and olives included and enjoyed in this area. A money changing facility is located on the property, inside the entry area.
Cons: The Riad is located on a busy road near the intersection of another road. The rooms at the front of the property are noisy due to traffic, people and businesses operating well into the night, making it difficult to sleep. I mentioned this to the staff and they offered me a room at the rear, which was lovely and quiet.
Viktor
1 year ago
10.0
Andrey
1 year ago
1.0
Cons: The hotel canceled my reservation on the day of my arrival. They said that they were overbooked and that the reservation I had made a month earlier had been annulled. They did find me a room in another nearby hotel, they didn’t leave me to sleep in the street, thanks for that, but it caused me a lot of stress, especially since it was my first visit to Morocco.
Liam
1 year ago
10.0
Imad and Ali were incredible hosts for our stay in Marrakech. They gave us the run down of all the best things to do and booked an excursion for us to the desert for quad bikes and camel rides. Breakfast every morning on the roof quickly became a highlight for us. Riad was in a great location in walking distance to all the main attractions and a supermarket close by. The room was nice and beautiful. Would definitely recommend for anyone wanting to visit Marrakech!
Racariu
1 year ago
10.0
Mostafa and the hotel staff were very good to us. We were warmly welcomed, and we managed to check in faster than usual. They gave us a map of Marrakech and recommended places to visit. Mostafa personally went with us to show us the location of a fantastic restaurant. Incredible location, close to all the amenities. A big thank you to the staff.
Cons: Everything was fine
Giada
1 year ago
10.0
We felt safe and at home right away and Ali and Mustapha have been so helpful and kind the whole time! I would recommend this riad right away, the people working there really made the difference, I would recommend it to anyone 😊
Martina
1 year ago
10.0
Lina
1 year ago
8.0
location great , walking distance to all attractions
Brandon
1 year ago
10.0
Gul
1 year ago
9.0
Niamh
1 year ago
10.0
Wayne
1 year ago
10.0
Location is great being in the Medina and very handy with direct street access when travelling to and from the airport; no navigating busy narrow passageways with motorbikes zooming past, pedestrians, sellers etc. But the number one benefit is the great staff always helpful
Cons: Nothing really
Rregina
1 year ago
8.0
Gabriella
1 year ago
9.0
The breakfast was amazing! Excellent service from Imad. Great location.
Ilyaas
1 year ago
8.0
Tunde77
1 year ago
10.0
Breakfast is served on the rooftop, mainly sweet things like pancakes, jams, etc. The staff is very kind and helpful. The bed was a little bit uncomfortable, but I solved it with two pillows. :) The riad is very close to the Medina. Try the hammam spa in the riad, it's very good! :)
Cons: -
Mostafa
1 year ago
10.0
The best staff. Very welcoming, friendly and helpful, especially Ali, Imad and Rabeea. They went above and beyond to make sure we have a great stay. The place is very clean and the breakfast has good variety. I would definitely stay there again.
Christina
1 year ago
10.0
Hayden
1 year ago
10.0
Perfect location, and outstanding hosts! Ali felt like a Long lost brother. Would return here happily!
Delima
1 year ago
10.0
Staff and cleanliness
Eduardo
1 year ago
10.0
The riad is close to everything and staff is really friendly and helpful!!
Cons: All perfect
Suhila
1 year ago
10.0
Everything was great. Highly recommend. 2nd time staying here. Located by a palace so guards are around making it safe, easily accessible by car, no need to walk through any souks, close to the Koutibia masjid and Jemaa El Fnaa. Has a money exchange place connected to it and most importantly, the hosts Imad & Ali were fantastic! They were very accomodating as we had requested to have breakfast slightly earlier due to having day trips booked and they were happy to provide. Theh were available everytime we needed help. Will definitely go back & stay. Cleaner did a great job everyday and the breakfast was really nice. Rooms are spacious. Thank you to all the staff who made our stay so wonderful!
Cons: The pillows only - could be a little softer/ smaller otherwise everything else was superb!
Francesca
1 year ago
10.0
They are so welcoming. Me and my friend have been here for 3 days and they always made sure we were safe and that we didn’t need anything. They went above and beyond to accommodate us. Can’t recommend it enough. Furthermore, the position is great, it’s close to everything, and it’s perfect to experience Moroccan culture and traditions. We booked two trips to the desert and the pick up location was so convenient, we did not have to walk far at all! The breakfast is so rich and good! We felt safe and beyond happy. Can’t wait to come back here!
Tom
1 year ago
9.0
This was a final stop on a tour prior to leaving Morrocco. We made selection on price and location and were pleasantly surprised to have the entire experience, Staff, location, room, overall value to be a wonderful experience.
Cons: nothing
Ismail
1 year ago
10.0
Excluent Raid with great location. I recently booked Riad Zaki for a couple American friends. Both enjoyed their two nights stay. The Riad is located at the Heart of the Medina (the old town) which makes it very convenient to walk around the old Medina. The room was ample and beautiful with typical Moroccan design and modern practicalities. Comfortable, spacious, squeaky clean. The staff were very kind and helpful and they are always there to help. I highly recommend starting at this Riad for your up coming stay in Marrakech.
Stephen
1 year ago
10.0
everyone was very , courteous and helpful
Cons: nothing in that area, it was very pleasant
Holly
1 year ago
10.0
Perfect location adjacent to the medina but also on a road where it is easy to deal with bags and taxis etc. Lots of food nearby and lovely helpful hosts.
Omar
1 year ago
10.0
The riad is bright and spacious. The staff are incredibly hospitable and helpful, especially Imad who printed our boarding passes at short notice. Breakfast served on the roof terrace. The rooms are very spacious. The location is superb for exploring the medina and venturing out into the newer parts of Marrakech, 5 minutes gets you into the souk. There are local shops close by for food/coffee/snacks etc
Jay
1 year ago
7.0
The Property was very close to the medina/market square. There was a variety of rooftop restaurants around which meant not having to look for for luck or dinner. The rooms were very clean and had AC. The staff were very attentive. Every morning they would prepare breakfast for the guests no matter what time you reached the terrace. The breakfast was ok for the price but very limited. No eggs.
Cons: On the night before we left we were informed that we had to pay a city tax and had to go back out to the cash machine to withdraw cash after a long day out. Ideally we would’ve liked to be told about this when checking in.
Mohammed
1 year ago
9.0
better breakfast
Federico
1 year ago
8.0
Nice person and good staff
Sapheena
1 year ago
10.0
Kalomira
1 year ago
8.0
Dolly
2 years ago
10.0
Very kind and helpful staff, beautiful room
Cons: Nothing
Derek
2 years ago
7.0
Cons: Mattress had large lumps and depressions. Very uncomfortable.
Raniga
2 years ago
5.0
Simona
2 years ago
10.0
Extremely clean ,very friendly stuff
Cons: Size of pillows, uncomfortable mattress.
Esther
2 years ago
9.0
El sitio era bonito y accesible, cerca de comercios, la Medina y la plaza a principal. Muy segura la zona. The receptionist Zaid was great, he took well care of us, prepared an early take away breakfast for our trip to the Sahara and was always available for any require. Plus was a great person to chat with, kind and warm :)
Cons: Me gusto todo
Bilal
2 years ago
8.0
Robin
2 years ago
9.0
Easy walking distance to main square. Excellent rooms (although those at front suffer from traffic noise). Good breakfast. Friendly staff.
Cons: Nothing
Delima
2 years ago
10.0
Proximity to the medina and jemaa el fena.
Elif
2 years ago
10.0
Hosting, cleaness, location and the building itself
Cons: -
Nathan
2 years ago
10.0
My stay at Riad Zaki was an exceptional experience. Every staff member was friendly and helpful. The owner is such a gentleman, and I had the privilege of speaking with him over Moroccan tea. The bedroom was quiet, clean, comfortable and not to mention, beautiful! The location is VERY safe because it's located on a main street. Other riads are in narrow passageways in the medina which can feel dangerous.
Cons: The only issue that occurred was actually an issue with Booking.com. My reservation didn't show up on their system, so the owner immediately phoned a friend to have me stay at their riad for the first night. As an apology, he ordered me a free Moroccan Bath which was exceptional!
Edgardo
2 years ago
7.0
Edgardo
2 years ago
7.0
The rooms were really pretty, with large beds and storage clossets. Really central, just some minutes walking from the main square.
Cons: Taxi reservation through the hotel was rather quite expensive (hotel took fee)
Eduardo
2 years ago
10.0
Very clean and really nice staff
Stars
2 years ago
10.0
Jane
2 years ago
8.0
Tom
2 years ago
1.0
The location is ok, on walking distance to the touristic heart of Marrakech.
Cons: We arrived late. They told us when we arrived that we had to stay 2 houses away from the hotel. We were tired from the trip and followed the advice. They placed us in a private house of people. It was horrible. A dirty toilet and shower, disgusting. We could hear the owners going to the toilet at night. Horrible! Wordt experience ever. The pictures on internet looked nice, we didn’t stay there but they placed us in another place. After midnight we were lost and had no other place to stay. Horrible!
Mekki
2 years ago
10.0
Hazel
2 years ago
5.0
Good location 
Cons: Broken shower, bed & wardrobe. Had to ask for a change of room, which was much better 
Jorge
2 years ago
9.0
The staff was very kind and helpfull .The Hostel is very well maintained and very clean. Thank you for all your kindness!
Pook
2 years ago
8.0
The breakfast was very good
Cons: The air conditioning didn't work very well so the room was always very warm
Andrei
2 years ago
10.0
Excellent place! Where friendly and convinient! Would recommend for travelers..
Ac
2 years ago
10.0
Everything was wonderful. Marrakech is full of kind people. Ali was the best person. He took care of everything from breakfast. Would definitely recommend to anyone visiting Marrakech.
Eli
2 years ago
1.0
Nothing
Cons: Thee didn't let us check in at all making up a story about renovation. The real story is the have a group who paid them more money for the rooms and they didn't let anybody else here. We were forced to walk around searching for a place to stay in the middle of an hot day after a very long flight from Miami.
Héloïse
2 years ago
9.0
Receptionist friendly Big bed Nice decoration
Cons: Breakfast good but basic
Mikael
2 years ago
8.0
Sonia
3 years ago
10.0
Adrian
3 years ago
8.0
It was clean, quiet and comfortable. The staff were kind and cooked the eggs we brought from the market.
Cons: The breakfast was ok. We needed more protein so we chose to buy eggs to supplement what was provided.
Sherwan
3 years ago
7.0
Niall
3 years ago
9.0
Friendly and helpful staff, in particular Karim, very clean and in a central location. ATM/Bank beside the Riad. Close to the markets and cafes. Rooftop breakfast area is very nice.
Tina Chay Phong
3 years ago
10.0
Easy to find Riad, friendly staff giving us advice about Marrakech, big room, clean. Very quiet place, perfect for a family
Let's
3 years ago
1.0
Adam
3 years ago
10.0
Riad Zaki is in an excellent location in the Medina (the old town), 4 min walking from Jemaa el-Fnaa and the main square and only 6 or 7 min by taxi to the new town (cost about 2 USD only) where you can find good restaurants. You can reach the Riad by car so no need to carry your luggage deep inside the Medina. The Riad is newly decorated (a traditional Moroccan style) and super clean. We stayed in a very quiet room on the second floor. The owners and the staff were extremely helpful, especially Karim and Khadiga. I should mentioned that inside Riad Zaki there is a traditional Moroccan Hamam and message with very reasonable prices, I strongly recommend it.
Jairo
3 years ago
10.0
MAKE SURE TO COMMUNICATE WITH THE RIAD IF YOU WILL ARRIVE LATE. We arrived at 1AM from the airport and the riad was CLOSED. Yes! Locked! Lights out! Everyone sound asleep. It took my tour guide and transfer driver a good 20 mins to call, knock, ring bell, talk irritated amongst themselves in Arabic, etc. Until a man opened up the door and said d everyone was asleep already. He finally let us in and took us to our room. The place itself is nice. We were only there for a night but I would definitely come back. Staff was very nice. Breakfast was simple but tasty. No fruits. Only coffee or tea, two kinds of bread slices, and a cake slice, with honey and strawberries jam and orange jam. Again, everything tasted great, but no variety. I would still recommend this riad.
Roxanne
3 years ago
10.0
Room was very lovely and the staff was very welcoming.
Michiel
3 years ago
10.0
We had such a great time at Riad Zaki. Karim and all the staff are super helpful, and made our stay fantastic. They are always ready to do things for you, and you can enjoy a great breakfast here.
Cons: The cushions could have been better, though that might be personal preference.
Maureen
3 years ago
6.0
LIKE: location--this is huge because it is easy to get lost in Marrakesh medina. Karim was extremely gracious.
Cons: The room was very dark. The only way to get light was to open the window. That let in the light but also the cold, noise , exhaust from cars. The breakfast was bread, bread and cake. At less fancy hotels we got cheese, yogurt, olives, eggs, something. It was difficult to get a 2nd cup of coffee. Breaky was on the roof, which is fine, but it was cold up there (January 2023). The listing said "shared Kitchen. " I chose this location for the "shared kitchen." There was NOT a shared kitchen and they seemed shocked when I asked about this.
Silvanny
3 years ago
10.0
everything!
Cons: everything was great
Bashir
3 years ago
10.0
Great Riad in a perfect location, bargain for the price. Host Kareem was exceptional, made sure we felt comfortable. He gave us a map and great advice on where to go. Kindly made breakfast for us early when we had somewhere to go , very accommodating. He was extremely helpful with printing our plane tickets last Minute! Couldnt ask for a better host! Wi-fi worked all the time. I would recommend this hotel and would definitely come back.
Brian
3 years ago
10.0
Room was nice, staff excellent
Cons: Eating breakfast on a cold terrace
Gabriel
3 years ago
10.0
A fantastic place to stay in, with kind and helpful staff, especially Karim and Younes, who served us breakfast earlier than 8 o'clock, when we had to leave on a one day trip. Karim helped us by booking a day trip to Ouarzazate, passing through the Atlas mountains. The breakfest is very good, with local products. Maybe for some people too sweet, but for us it was good. Breakfast is served on the terrace of the riad. The location of the riad can't be any closer , it was a few minutes walk to all the attractions. The room was clean with a big bed, TV, AC working, big shower, hot water, air dryer and wifi.
Cons: We don't have.
Maureen
3 years ago
6.0
Location is good and well-marked. Breakfast not so good. Karim was very gracious.
Cons: Dark--the room was very dark. If you open the window to let light in, then you also let in the noise, exhaust and cold. Cold Shower--is hot water too much to ask for? We did not shower because there was no hot water. Breakfast was bread, bread and cake (all white flour items). At cheaper accomodations we had eggs, cheese, yogurt, olives. I chose the riad because the listing said, "shared kitchen," a very common feature. But then when we tried to use it , it was strictly forbidden. I just wanted to heat some water and heat some local food. So if you wanted anything you had to ask a staff who was on the ground floor and they would have to run up to the roof. So it was inconvenient for everyone.
Sinisa
3 years ago
10.0
I really liked everything. The staff were great and very polite, and location is perfect. A lot of places in Medina are not reachable with taxi because you need to walk with your luggage. This riad is easy reachable, a taxi can stop just in front of the riad. For the end of our Moroccan tour we will come back to Marrakech and we had a reservation for another riad. When we saw where it is and how scary it can be during the night to reach that riad, we canceled that reservation and changed it again to Riad Zaki because we were more than satisfied.
Cons: As a Balkan man I used to eat a lot for a breakfast so maybe for my standards breakfast can be better with more salty food.
Karina
3 years ago
9.0
The location is very central, the main square, multiple museums and the Secret Garden can be reached by foot. The personal was friendly, the beds comfortable and the water pressure was good.
Cons: Nothing, all was top notch.
Abdulqadir
3 years ago
9.0
Patel
3 years ago
1.0
Eduardo
3 years ago
10.0
One of the staff - yunes - was exceptionally good-hearted and attentive. He heard once that my girlfriend is vegan, kept this in mind and always provided alternatives and told us what was inside of the dishes. Also a friend who was staying in the hotel got sick after his excursion to the desert and Yunes made the sickness much more bearable. He showed a quiet place where they could recover before the next step in their trip, even after they had checked out. When we asked if we could have bread, he gave his own bread to us. And finally he arranged for a big cab for a fraction of the price, and super quickly, to the next step of our journey. If you're staying in this hotel, ask him the value of things, he will tell you the true value so you don't get tricked in the streets.
Cons: All the pillows were a bit too high. It looked pretty but surely lowered the comfort of the bed. When taking a shower the water would accumulate in the floor and not get instantly drained. Perhaps the drain should have a bigger capacity or it was just stuck in this particular time.
Julie
3 years ago
8.0
Deogratius
3 years ago
10.0
Eamonn
3 years ago
9.0
Riad Zaki has been loving restored and is a superb example of this type of superior accommodation. The host is courteous, and engaging. The staff are very helpful and friendly. The Riad is close to the Souk, Jemaa el-Fnaa (the big square) and the Royal Palace. It is well worth experiencing Riad Zaki's own in-house Hammam, a most relaxing experience after the hustle and bustle of Marrakesh's Souks. The breakfast is continental and perfect to start the day.
Cons: I can't think of any negative in relation to our stay
Sally
3 years ago
10.0
Muhammad
3 years ago
10.0
Abdul
3 years ago
10.0
Rooms were a good size. Staff were excellent. Breakfast was great too. Looks very traditional and is well kept
Cons: AC was dripping but still worked very well.
Kate
3 years ago
9.0
The staff at Riad Zaki are incredibly kind and helpful. One of the staff members even walked with me a few blocks to make sure I knew where I was going and felt safe walking alone. They also accommodated a delayed start time for a spa treatment due to my delayed flight, and were in general extremely kind. The massage I had (the strongest option) was excellent!
Elizabeth
3 years ago
9.0
Breakfast is okay. Excellent Location right by the Mosque, Square and the Souk. The place the very clean as well.
Cons: We only stayed overnight. Can't find anything to complain.
Mohammed
3 years ago
10.0
Service was exellent,breakfast was good. Very close to jamel fi na.
Cons: It just needs a fridge in the room othewise exellent place to stay
Anna
3 years ago
5.0
The room was good size. Breakfast very average.
Cons: The owner did not check my hotel payment and he spoiled my evening. He used to sit on the patio, where he smoked cigarettes, and there was smoke in the room and the entire patio. I stayed 4 days and the room was only cleaned on the 3rd day after my intervention. Breakfast very average, no information on road refurbishment underway although that was bearable.
Alan
3 years ago
10.0
Beautiful interior design Great terrace for breakfast Helpful staff
Cons: Difficult to find, but worth the effort.
Brian
4 years ago
10.0
Riad Zaki was a wonderful place to stay for my first time to Marrakech. It was within walking distance of most everything. The room was beautiful and the family running it could not have been more delightful, warm, and helpful!
Vasudha
4 years ago
10.0
This is a beautiful Riad. Both the owner, Zaki, and the front desk employee, Zacharia, were wonderful. They went out of their way to help with anything we needed. Would highly recommend staying at this riad.
Muhammad
6 years ago
10.0
We were welcomed with a traditional Moroccan tea. Zakaria who was there most of the time made us feel at home. He even served us breakfast at 5:30 am when we went for our hot air balloon ride. Everything is within few minutes walking distance. Could not ask for any better place to stay. Highly recommended.
Verified traveler
6 years ago
10.0
Sehr schönes Hotel mit gute Lage und schöne Ausstattung. Die Rezeption ist sehr nette hilfreich Leute, sehr gute Zimmerservice. Alles prima ! Würde nur empfehlen !!! Vielen Dank für alles !!!
NaimSadik
6 years ago
10.0
The service at this riad is top notch. 5 star service for sure. The entire place was immaculately clean and well decorated. The location is outstanding as well. Not directly in the Medina so there isn’t as much congestion as the Medina. The Medina is about a 5 minute walk away. The breakfast was a traditional Moroccan breakfast. Our room was beautiful. We were greeted by towel swans on a huge and very comfortable bed. The complementary soaps in the bathroom were phenomenal, they definitely smelled authentically Moroccan. My fiancé and I would most certainly stay here again and we would recommend this place to others.
Luc
6 years ago
8.0
Tranquilité. Bon petit déjeuner. Une fenêtre à notre chambre aurait été un plus
Hatham
6 years ago
8.0
The Riad was beautiful with an added bonus of having a hammam on site. What was shocking was I had paid for 5 beds only to be given 4. I showed them my booking they said if I wanted the extra bed I would have to pay more. My daughter just shared our bed.
Verified traveler
6 years ago
6.0
De locatie zag er prachtig uit. Je komt binnen in een prachtig aangeklede binnenplaats. Ook de kamer heeft een luxe uitstraling. Helaas bleek de kamer kleiner dan gedacht. Op de foto’s leek het alsof de bedden voor de kinderen in een aangrenzende ruimte stonden. Dat bleek niet het geval. De riad ligt aan een heel drukke weg en het lijkt alsof al het verkeer door je kamer rijdt. (We “sliepen” aan de kant van de weg). Dit geluid is zo erg dat het je nachtrust verstoort. Het ontbijt was prima en werd speciaal voor ons vroeg geserveerd, zodat we ons vliegtuig konden halen.
Verified traveler
7 years ago
8.0
Fantastic stay with Riad Zaki. Owner was welcoming and the room fantastic. Breakfast was a bit sweet for UK tastes, but generously portions. Overall the central location and helpfulness was a real bonus.
Julie
7 years ago
10.0
The customer service was amazing !!!! Pillows however really not soo great thats the only bad thing.
Verified traveler
7 years ago
8.0
Nella stanza l'arredo è curato, in generale l'ambiente è pulito e tranquillo, il personale è stato gentile
Verified traveler
7 years ago
10.0
Ottima posizione, struttura molto bella, colazione e servizio adeguata. Consigliatissima.
Verified traveler
7 years ago
8.0
Bien placé en bord de route. Dommage ils ne font pas de repas. Merci à Youssef super gentil
Verified traveler
7 years ago
4.0
Despite communicating with the staff prior to our travel and receiving confirmation about the booking dates, the room was found to be occupied on our arrival. They arranged for us to stay in another nearby riad, that was below standard to what we had paid.
Verified traveler
7 years ago
10.0
You can't beat the location. No matter what direction you turned to you ran into something interesting and amazing. The staff, especially Joseph, was so very kind and attentive. He set up all of our excursions and made sure we were comfortable with every transaction. Definitely spend the extra money on the breakfast. They do a remarkable job. The location was slightly noisy but that just means your in the center of all the action.
Verified traveler
7 years ago
8.0
Convenient and easy to find. Good staff and room was clean.
Verified traveler
7 years ago
8.0
Perfect location, just few minutes away from all activities. Loved the Riad, nice and clean, we had the suite, plenty of room. And compared to other Riads we stayed at, you don’t have to wait 10 min for the hot water to come, lived it😀
Eolo
7 years ago
8.0
Muy agradable, muy bien situado, asegurate que tienes la habitacion resrvada antes de ir, yo me encontre sin habitacion la primera novhe y me tubieron que llevar a otro riad Muy limpio y el persolal muy agradable y atento
Verified traveler
7 years ago
10.0
Very nice hotel close to mosque and main market walking distance
Verified traveler
7 years ago
8.0
Close to everything you would like to do for a weekend break.
saj
7 years ago
10.0
We returned to Riad Zaki after a few days in Agadir and were so pleased that it felt like coming home. The location is great and the Riad itself is spotless and has a lovely welcoming feel to it, it is very well maintained throughout. This was our second time staying at the Riad and once again it was a pleasant experience which was made more special by the extra care we were given by the staff especially by Zakaria who always went out of his way to cater to us and our children. The owners themselves have created a welcoming and peaceful environment which is well run but it is the day staff Zakaria and the lovely lady Hind who made our stay extra special. Travelling with young children this made all the difference and meant that we were well looked after and tested amongst the hustle and bustle of Marrakech. We will definitely be recommending this Riad to family and friends.
saj
7 years ago
8.0
We had a very pleasant stay at the hotel. The location is excellent, just a few minutes away from the main square. Staff were welcoming and helpful with everything. The hotel was decorated to a high standard and room was lovely and airy. Only down point for us was the constant noise from the roads ! But I’m sore tooms on the other side of the building were quieter. Also a fridge in the room would have been handy. Apart from that we had an excellent stay with a great breakfast every morning. Would definitely stay again and recommend to others.
Jean-Eudes
7 years ago
2.0
We cannot give an accurate rating of our experience staying at riad Zaki because we did not spend a single night there. Upon arrival, the person who greeted us waited approximately 20 minutes to tell us that we would not be able to stay there because "there is no hot water". We were given a room in another hotel of lesser quality and price. We had to come back ourselves to ask for a compensation for the difference in price and after a rather long discussion, and the owner having to come himself and provide us with a different reason for us not staying ("renovation of rooms), they offered us a voucher for a spa session at the same riad. This spa session ended up in us waiting an extra hour because of bad arrangement from their side (once again). After a night in Essaouira, we were supposed to come back to this riad for our last night in Marrakech. The receptionist confirmed that we would be able to stay at riad Zaki for this last night. Guess what... when we arrived, we had to wait again 15 minutes to be told that the room was not available because the previous guest "had forgotten to return the key". For this night, at least, we were accommodated with a riad of the same quality. The bottom line is that probably riad Zaki had double bookings for these dates, and instead of being pro-active and transparent, they decided to handle the situation very poorly. Because of this, we lost quiet a lot of time and energy from our holidays, but hey, we got a lot of free mint tea.
Verified traveler
7 years ago
10.0
The staff was warm and very helpful. Loved the riad and our room.
Verified traveler
8 years ago
8.0
Great location; very close to main plaza and Medina area; not hard to find. Check in was smooth with a Moroccan tea welcome drink. Breakfast is different kinds of breads, yogurt, orange juice, milk, coffee and tea...enough for us. Staff were very helpful and accommodating. Hammam experience was nice but I would have liked a lot more pressure for the relaxing massage. The room was not cleaned while we were there, and that is okay, but there was only 1 waste basket and that filled up quickly with four of us in the room. We also didn't find any toiletries upon arrival and had to ask for soap. Wifi was very iffy the first day and a half, and was practically inaccessible in the room. The building itself is very nice and the rooms are well kept. All in all it was a nice stay.
Verified traveler
8 years ago
6.0
Room was spacious for family of 5 but the light was not enough. Even with light on it was too dark.
Verified traveler
8 years ago
10.0
Came back yesterday from the Riad Zaki, absolutely beautiful, arrived earlier than the official check in time and they didn’t even bet an eyelid, showed us to our room straight away, large bed, plenty of wardrobe space, it was cold in Marrakech but the riad had heating in the room so couldn’t even tell. After reading other reviews we weren’t looking forward to the breakfast but were pleasantly surprised, it is served in the courtyard and is quite basic but filling, fresh orange juice, coffee, pancakes, crumpets, cake, various jams, honey and butter. The location is very good, just turn right at the entrance and walk straight down for 10-15 minutes and you arrive at the djemma al fenna and the koutoubia mosque.
Saman
8 years ago
10.0
War alles gut
Verified traveler
8 years ago
8.0
All the staff member were awesome especially, Mohammad .
Verified traveler
8 years ago
8.0
Our recommendation of Riad Zaki would include the advice to insist on an internal room. On our first night we overlooked the narrow street on which the hotel was situated, noisy vwith cars and mopeds and with very bad traffic fumes. The owners apologised that they could not move us until the following day, which they did and the rest of our stay was more pleasant. The room was clean with a large bed and a good bathroom with shower. The lighting was annnoyingly dim, it was hard to read, but I think this is a local characteristic. Breakfast was adequate, various breads, jam and honey, yoghurt, banana or other dishes on request, with orrange juice, coffee or tea, served in the central open courtyard. Service by the staff was friendly and helpful.
rachid
8 years ago
10.0
Très bon séjour avec personnel agréable et souriant.
Verified traveler
8 years ago
10.0
Riad Zaki was beautiful! We were greeted with the local tea and the owner Zaki was extremely helpful in directing us where to go! We were a 10 minute walk from the centre where all the souks and restaurants were.
Afshan
8 years ago
10.0
Our stay at Riad Zaki was perfect. The staff were very attentive and helpful; the accommodations were immaculate and location was perfect. I will definitely stay here again.
T.k
8 years ago
10.0
Hotel staffs are very hospitable.. Would recommend this to all.
Ana
8 years ago
4.0
The location felt unsafe; reception could not speak English; no soap, glasses in room. Only 1 other guest. We just transferred to the Radisson Hotel. ASAP. Better pay more and feel safe. The Riad(house) was otherwise beautiful Much smaller than in the ad.
ADERSON
8 years ago
10.0
Excelente, atendimento ótimo, atenção e localização
Paula
8 years ago
10.0
Lovely property in the heart of the medina. Fantastic room and accommodating hosts.
Ayesha
8 years ago
10.0
Lovely riad, few minutes walk to jemaa el fna square. Nice host, staff were friendly. Breakfast adequate. I travelled alone with a toddler, was a bit nervous but all was fine.
Ariane
8 years ago
10.0
Beautiful Riad. Close to souks. The Hammam was wonderful and the people and service were fantastic.
Lindley & Terry
8 years ago
10.0
Riad Zaki, staff, nothing but excellent, the moment you walk into the Riad you're greeted with a smile, the attention to detail from the staff is like non I've every seen. You're not a room number as you would be at the big hotel chain, you're a person and they know you by name. As you walk into your room, you get the feel of Morocco, you really do feel like you're in a special place. Breakfast was an early morning treat to start our day, did not matter what time we came down for breakfast, it was ready. Not like the big chain hotels where they say if you're not downstairs by 10, you don't eat. :) The massages were wonderful, we both had two. one of our biggest pleasure of staying at the Riad Zaki was the owner Zaki, he absolutely spoiled us, he was so accommodating. He takes great pride in customer service and making sure that his guest and well taken care of. He spends my hours at his Riad, so we always saw him and every time he would invite us for tea, thank you Zaki for all the wonderful things to did to enhance our stay and to make us feel as though we were at the home of a family member. I'm going to say this to everyone who reads this, , if you go to Marrakech and don't stay at the Riad Zaki, you'll be making a big mistake
Verified traveler
8 years ago
8.0
The bathroom is very small, breakfast should be better, but in common hotel is ok
Verified traveler
8 years ago
10.0
Muy recomendable. Buena ubicacion !!! Los empleados Muy eficientes y muy amables!! Y muy limpio !!!
Verified traveler
8 years ago
10.0
The riad was even more beautiful than we had expected, and we loved our enormous bed, air con and stained glass windows. The breakfasts were huge and delicious, too, usually with pastries or pancakes, toast and coffee. The staff were very efficient and polite. They ask if you'd like them to clean your room that day, which I didn't mind as it meant they didn't waste water by needlessly washing everything every day like some hotels do!
M
9 years ago
10.0
Deze riad is gelegen op loopafstand van alle bezienswaardigheden. De kamers zijn rusitg gelegen. Het ontbijt is goed verzorg en het personeel is behulpzaam en vriendelijk. Het engels is niet altijd optimaal maar met geduld is communicatie goed mogelijk.
Starts From
$166.00 / night
44.Bis Rue fatima Zahra R'mila Medina Marrakech, Marrakech, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
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