Riad Eloise
Chain: Not Available
Description
Luxurious Riad Eloise in the Heart of Medina
Deep Pool and Close Proximity to Jamaâ El Fna Square
Experience the charm of Riad Eloise with its deep pool in the interior patio and a short walk to the vibrant Jamaâ El Fna square. Explore the Medina's hidden gems with ease.
Traditional Moroccan Decor and Rooftop Terraces
Indulge in the beauty of Riad Eloise's air-conditioned rooms adorned with traditional Moroccan furniture. Unwind in the uniquely styled rooms and relish the views of the pool, patio, and terraces. Don't miss the panoramic views from the rooftop terraces.
Culinary Delights and Exciting Excursions
Savor Moroccan and international cuisine in the restaurant (reservation required) and embark on a culinary journey. Discover the Marrakech area with a variety of excursions offered by the Riad. Your Marrakech adventure awaits!
Book now to immerse yourself in the enchanting Riad Eloise experience.
Sentiment Analysis
Clean rooms
Friendly staff
Great location
Comfortable beds
Popular Amenities
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Car hire
Massage services
Currency exchange
Availability Side
Sorry, there are no available options matching your selection.
Guest Sentiment Categories
Cleanliness
Guests mentioned clean rooms as a positive aspect.
Service
Service was appreciated with kind and accommodating staff.
Location
Great location near shops and restaurants, away from street bustle.
Room Quality
Comfortable, beautifully painted rooms with clean linens daily.
Amenities
Satisfactory amenities with a stunning rooftop terrace.
Value for Money
Mixed reviews on price vs. services offered.
Food and Beverage
Delicious breakfast and restaurant services.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease note that the number of extra bed is limited and must be confirmed by the riad.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian.
Reviews (224)
Hans
5 days ago
8.0
Fijne plek in de Medina met een heerlijk dakterras. Hele vriendelijke staf.
Cons: Alles beviel prima
Manoni
1 week ago
9.0
Struttura molto graziosa, accogliente, personale sempre disponibile e con il sorriso. Pulizia eccellente. Colazione deliziosa
Megane
2 weeks ago
10.0
Tout était super, l'ambiance, le cadre, l'emplacement. Nous sommes bien accueillis,bien conseillés. Merci à l'équipe et au gérant qui sont vraiment top. Le petit déjeuner est excellent et de qualité. Merci pour ce séjour, c'était génial. Une adresse à conserve.
Andrea Calogera
2 weeks ago
10.0
Tutto, pulizia, accoglienza, colazione e soprattutto posizione
Cons: Nulla, tutto perfetto
2 weeks ago
10.0
Lugnet och tryggheten
Nicole
3 weeks ago
9.0
Das Riad ist super schön mit einer atemberaubend schönen und gemütlichen Terrasse. Das Frühstück ist mehr als ausreichend mit frischen Früchten und frischem Saft. Wir haben gute Tipps und sehr gute Unterstützung bekommen.
Cons: Der Eingang ist ein bisschen schwer zu finden.
Vasileios
3 weeks ago
10.0
Can’t start writing this review without mentioning the great people who work there. We want to give a huge thanks to Abdel, Malika, Latifa, Zheur, and our great friend Youssef. Every person working there was so kind to us answering all our questions, giving us great recommendations, and overall making us feel safe and at home. The Riad is located within walking distance of everything, and if you need a taxi, there’s a taxi stand just a 3 minute walk away. The Riad looks even better in real life, and the food was absolutely delicious! Overall, this place had a 100% positive impact on our vacation in Marrakech. Thanks a lot to everyone we learned so much and had a great time in Morocco!
Karine
4 weeks ago
10.0
Nous sommes arrivés plus tôt que prévu, libérant un premier riad. Quelle surprise d'être accueillis aussi chaleureusement par Alain qui a Nous a tout de suite mis à l'aise autour d'un thé et d'une carte de Marrakech en nous expliquant tout ce qu'il était possible d'y faire! Ayant une excursion l'après-midi de notre arrivée, nous avons découvert notre chambre en rentrant le soir! Nos bagages y avait été déposés😍 Le riad est juste MAGNIFIQUE!!!! Le personnel l'est tout autant! 🙏 Nous avons profité des petits déjeuners délicieux tous les jours! Et nous sommes RÉGALÉS avec un repas la veille de notre départ! Tajine bœuf poires pruneaux SUCCULENT😋 En terme d'emplacement, le riad est un peu reculé de la place (15-20 minutes à pied) mais il y a des souks à 5 minutes! Nous reviendrons sans hésiter!!!!!!!!!
Angeles
1 month ago
9.0
barry
1 month ago
10.0
Was very friendly,nothing was too much trouble
Cons: The location was difficult to find, I would advise to use the Riads transfer on arrival as the driver takes you to the door, it was easy to find once we knew the way, unfortunately we arrived at night and had to go out for dinner
Adam
1 month ago
9.0
Breakfast served on a beautiful terrace, extremely helpful staff and a great location (15min walk to main square)
Maud
1 month ago
10.0
KARIM
1 month ago
8.0
Le calme sur la terrasse La qualité du petit dej
Cons: L’impasse du Riad (sale)
Carole
1 month ago
10.0
La terrasse et le rooftop avec plusieurs petits recoins ombragés pour se détendre, le calme, la gentillesse et la disponibilité de l'équipe et de Alain le propriétaire
Cons: Rien
Alex
1 month ago
7.0
Cons: Riad molto carino , da migliorare la pulizia .
Susanne
1 month ago
8.0
Allt! Personal, läge och atmosfär. Sköna sängar och fantastisk frukost.
Cons: Lite lyhört
Stéphane
1 month ago
10.0
La terrasse sur le toit vraiment agréable!
Cons: La fumée de cigarette.
Anna
1 month ago
10.0
Cordialità, gentilezza dello staff, colazione eccezione e giusta, tutto preparato da loro. Il te più buono privato a Marrakech è il loro che ci hanno servito all’arrivo. Saponi in bagno incredibili. Noah il grattino, dolcissimo
Cons: I cuscini quadrati, un po’ scomodi, forse sono tipici del Marocco non so, ma io che soffro di cervicale non li ho graditi molto.
Johnathan
1 month ago
10.0
Vero
1 month ago
10.0
Ubicado al final de la Medina. Aunque pueda parecer inseguro, sobretodo por la noche, toda la Medina es así. Se llega perfecto si te dejas guiar por la app maps.me que es la mejor para moverse por allí! Buena comunicación antes de llegar, facilitando el check in y toda la información y servicios que necesitara antes de llegar. Les comuniqué que era celíaca y si había posibilidad de adaptarme el desayuno y muy bien! Me hacían tortas especiales para mí cada día! Desayuno muy rico para empezar el día! Dispone de una terraza muy agradable y en la que se desayunaba cada día! La habitación tiene un tamaño correcto para 2 personas. Dispone de artículos de aseo, toallas con cambio diario, crema corporal, albornoz y secador de pelo! Hacían la habitación a diario. Cama cómoda Recomiendo el transfer desde el aeropuerto, porque te permite llegar bien al alojamiento sin perderte!
Cons: Lo que no me gustó fueron cosas que no dependen directamente de ellos: que las calles de la Medina parecen inseguras y que todas las mañanas a las 5 de la mañana te despierta el canto del “Adham” Por decir algo, quizás la puerta del baño de nuestra habitación era un poco incómoda para pasar al aseo.
1 month ago
8.0
Il personale è sempre stato cordiale e disponibile. Abdoul, in particolare, è stato premuroso nel darci preziosi consigli per organizzare al meglio le nostre giornate. L’ambiente, molto confortevole e pulito, vi farà catapultare immediatamente nella magia del Marocco.
Andrew
2 months ago
10.0
From the minute we arrived we received a warm welcome to this little oasis tucked away in an alleyway in the northern part of the old Medina. A mixture of old Moroccan and art was evident throughout the riad which gave the place a homely feel. Our superior room was a good size, beautifully decorated and the shower was huge. The Riad has four floors including a rooftop terrace, a third floor breakfast area (where our room was located) and a ground floor with a small but refreshing plunge pool, which was welcome at the end of each day. The Riad is in a very old part of the city and twenty minutes walk to the main square but each route we chose was a mixture of souks or small local businesses which highlighted our adventure.
Roberta
2 months ago
9.0
La struttura è molto pulita ( che per me è fondamentale) ed il personale davvero accogliente e pronto ad agevolarti in ogni tua richiesta. Consigliata
Cons: L’unico difetto è il WI-FI che non funziona sempre perfettamente e la posizione un po’ appartata in fondo ad un vicoletto.
Michèle
2 months ago
8.0
Un hébergement à l’ambiance familiale, avec un accueil chaleureux et un personnel disponible et sympathique. La terrasse sur le toit est un vrai plus, idéale pour se détendre. Propreté impeccable. La chambre, avec climatisation, était confortable bien que relativement petite. Le petit-déjeuner fait maison est différent chaque jour et était délicieux. L’emplacement est pratique, avec tout à proximité, tout en offrant des nuits calmes et reposantes. En résumé, une très bonne adresse, conviviale et bien tenue, que nous recommandons sans hésiter !
Cons: La piscine ressemble plus à un grand bassin, un peu en dessous de ce que l’on imaginait.
Giulia
2 months ago
10.0
Pulita, elegante, pieno stile marocchino
Xyanthe
2 months ago
10.0
I loved everything about the property, authentic, colourful, vibrant. You walk through the front door to a different world. The room was stunning and very clean
Cons: The only thing we didn’t like was the alleyway it was located down, and hearing the noise outside late at night.
Karen
4 months ago
10.0
It was a beautiful space in a central location but the staff were what really makes it special. We had a meal there on one of the nights and it was exceptional. The breakfasts each morning were delicious with homemade elements that varied daily. Definitely an oasis to return to each day.
Hiroshi
4 months ago
10.0
great great hospitality!
Emma
5 months ago
10.0
Our host was very accommodating and so helpful. The Riad was quiet and had a boutique feel. The street the door was down seemed a little dirty/off the beaten path but that did not match the clean and homey inside.
Katarzyna
5 months ago
8.0
Mustafa
5 months ago
6.0
Location
Cons: It was not consistent with booking data. Suit was not too small for family.
Elias Ulrik Emanuel
6 months ago
10.0
En oas av lugn och skönhet – 5/5! Jag hade en fantastisk vistelse på Riad Eloise i Marrakech och kan varmt rekommendera detta underbara boende. Från det ögonblick jag klev innanför dörrarna möttes jag av en varm och genuin gästfrihet. Personalen var otroligt hjälpsam, tillmötesgående och alltid med ett leende – de gjorde verkligen det lilla extra för att min vistelse skulle bli minnesvärd. Rummet var smakfullt inrett i traditionell marockansk stil, mycket rent och bekvämt. Sängen var skön, och det fanns gott om utrymme att slappna av. Jag uppskattade särskilt den lugna atmosfären i riaden – en riktig oas mitt i den livliga medinan. Frukosten som serverades varje morgon var både god och generös, med färska råvaror och marockanska specialiteter som verkligen satte guldkant på dagen. Takterrassen var en favoritplats – perfekt för att koppla av med en kopp te och njuta av utsikten över staden. Läget var också utmärkt – tillräckligt nära för att enkelt ta sig till alla sevärdheter, men samtidigt tillräckligt avskilt för att erbjuda ro och stillhet. Jag kan inte säga annat än att Riad Eloise överträffade mina förväntningar. Det här är ett boende jag definitivt kommer tillbaka till nästa gång jag besöker Marrakech! Betyg: ⭐️⭐️⭐️⭐️⭐️ / 5
Raquel
6 months ago
10.0
The place was absolutely beautiful, the room was very comfortable we got the bigger room with 2 beds. I cannot say enough about the kindness and excellent services of all staff. The owner, Alan, was always available for everything and anything you may need. Breakfast was very good, assortment of breads and other typical moroccan pastries, and fresh yogurt and fruits, freshly squeezed orange juice, coffee was great! On our day back our flight was not until 11 pm so Alan allowed us to stay in the lobby, away from the heat and a midafternoon thunderstorm. The location is great plenty of shops and restaurant nearby with traditional Moroccan food. Just follow the wall!!!! The mint tea is excellent!!! Thank you all for making our stay so special!!!
Joelle
6 months ago
10.0
endroit absolument charmant ryad dans la pure tradition marocaine meublé et décoré avec gout beaucoup de zones de détente avec des ambiances trés différentes personnel à l'écoute discret et efficace allez y en toute confiance
Collins
6 months ago
9.0
The Riad was comfortable and beautiful with all kinds of nooks and crannies to hang out in. The staff is very friendly, helpful and attentive. It was close to the souks.
Paul
6 months ago
10.0
Wonderful place in the medina. All the staff starting from Alain, Abdul, Waiters, Cleaners, Chefs etc are fantastic, always with a smile and ready to help. Very Clean and Big and very Comfortable Rooam, Riad Eloise is a magic place in Marrakech and we recomend it to everybody.
Angie
6 months ago
10.0
El hotel es limpio y bonito, el personal es muy amable, el area donde esta el hotel huele mal , de resto todo esta bien
Leon
7 months ago
10.0
The rooftop!
Cons: Couldn’t come up with something.
Hans
7 months ago
6.0
There was trrrible sewage smell on the street.
Scott
7 months ago
10.0
The staff always went off there way to help in anyway possible including sorting out our transfers from the next location we were moving to that was nothing to do with the property Abdul’s was incredibly helpful
Cons: The stairs would be no good for elderly travelers
Behher
7 months ago
8.0
The property is lovely, rooms, bathrooms and location are great. Super friendly staff and very delicious breakfast. Pool is super cute but isn’t really swim able. The roof terrace is stunning though.
Tess
7 months ago
10.0
För priset var boendet väldigt bra och personalen var jättetrevliga och hjälpsamma
Steve
7 months ago
10.0
Everything about this property is excellent. It is in a great location away from the bustle of the streets. It has a lovely staff who go out of their way to be helpful. The breakfast is a traditional Moroccan breakfast with fresh homemade yoghurt and local honey, amongst other things. The rooms a beautifully painted in a traditional style with clean linen provided daily. The staff are always happy to help and use their local knowledge to advise on what to do and where to eat. I recommend this hotel as a great base to explore Marrakesh and its amazing streets. 10 out of 10
Gregor
8 months ago
10.0
Wir haben die Zeit im Riad Eloise sehr genossen. Alle im Hotel waren sehr freundlich und haben uns dabei unterstützt tolle Dinge in Marrakesch kennenzulernen. Das Essen vor Ort im Hotel sollte man unbedingt ausprobieren. Die liebevolle Einrichtung passt sehr gut zu dem Erlebnis Marrakesch.
Bianca
8 months ago
10.0
Nous avons eu un magnifique séjour au Riad Éloise. Youssef et Abdel nous ont très bien accueillis et conseillé. [Nous vous en remercions sincèrement!]. La terrasse sur le toit est formidable et le déjeuner est délicieux. Le riad est soigneusement décoré, c’est magnifique et coloré. Choukrane bezef pour tout!
Sean
8 months ago
10.0
We had a wonderful stay at Riad Eloise and couldn't recommend it highly enough. The location was optimal, just a short walk from the souks, with taxi ranks nearby to travel further afield. The staff were exceptionally kind and accommodating! We really felt taken care of, with the owner and concierge bending over backwards to make our stay great. We ate at the restaurant for one evening meal which was probably the best meal we had during our whole stay in Marrakech. The breakfast was also delicious. The building has a beautiful roof terrace area with comfortable seating, hammocks and a wide city view. When we return to Marrakech we will definitely be staying here again.
JEAN-FRANCOIS
8 months ago
10.0
4 nuits passées pour une 1ère découverte de Marrakech et nous n'avons pas été déçus car Alain et son équipe sont d'une rare gentillesse, à l'écoute et nous ont conseillé et aidé pour ce 1er voyage marocain (virée dans le désert, retour aéroport, adresse pour dîner le premier soir.... ). Bref, pas simple de décrire le ressenti : il faut le vivre tout simplement, et ce beau Riad Eloise ne nous a pas tout dévoilé je pense ! D'ailleurs nous avons oublié de demander à Alain pourquoi ce nom :-) Merci Abdel, merci Youssef, vous êtes au top ! Merci à toutes les charmantes dames qui travaillent discrètement, leur sourire du matin.... et qui retrouvent mon passeport oublié dans la chambre !
Mingrone
8 months ago
9.0
Our stay was fantastic, the staff was always available and helped us with everything we needed. Special thanks to Abdel and Alain. The location was beautiful and relaxing, it was even more than our expectations. Breakfast was nice and we could reach every point of interest in a few minutes walk.
Oliver
9 months ago
10.0
Beautiful riad. Extremely friendly owner and staff, made to feel very comfortable and secure
Gokul
9 months ago
10.0
Very clean and good friendly staff.. Great breakfast. walkable distance from Medina. Safe / homely Went as 5 families with kids - youngest 11...
Cons: Pool is small and not heated; but hardly anytime for that given the busy market around. No lifts - so be mindful if you are booking with anyone who may need help climbing stairs. Of course contacting the property to ensure a lower level room might help. All Riads are small houses by definition and I am not sure you will find one in any. Cars stop about 100 meters from this place. Again, they is the nature of old city / Medina. just fyi.. Just plan accordingly - no heavy luggages that you can't drag or carry.
Marlotte
9 months ago
10.0
Youssef was very nice and was very helpful. The room was nice and the breakfast was good.
Kasia
9 months ago
9.0
Loved the breakfasts and the roof terrace. Our room was very nice. The staff were beyond great and the location was perfect. It was very quiet at night so sleep wasn’t disturbed.
Cons: The pool was freezing and therefore we couldn’t use it. It’s more ornamental than practical. The Wi-Fi was quite patchy.
Anthonia
9 months ago
10.0
Kim
10 months ago
8.0
The staff was incredible especially Yousef and Abdel! Very accommodating and helpful- gave us all of the information to make a great stay! Also got our laundry done which was such a relief! One thing that Expedia shows is that the riad has a gym, spa, and steam room which it does not. Other than that, great stay and excellent location. Would return!
Gerard
10 months ago
10.0
Friendly owner and helpful staff. Interior decor style and design. Quiet peaceful area.
Cons: N / A
Maeve
10 months ago
9.0
I cannot speak highly enough of the staff, who went above and beyond to retrieve an item that I lost in another part of the city. We were so impressed by the kindness and speed of that action! But they were extremely polite, friendly and helpful throughout our stay. Otherwise, the rooms and food were lovely, and the roof terrace was delightful.
Cons: The riad was difficult to find, but that is the nature of the Medina! Perhaps a simple specific map to help find the riad would be useful.
Verified traveler
10 months ago
10.0
Very friendly staff and available to provide alot of information about what to see. i loved the location. not in the middle of things so it was quiet and yet could easily walk to places. Just note that the stairs can be steep.
Marco
10 months ago
10.0
The staff at the Eloise Riad were fantastic. Great attitude. Helpful and always available. They also were able to recommend places to go or eat. Walking distance to everything. The bed was extremely comfortable. Very central but stil quiet at night. Great breakfast.
Francesca
10 months ago
10.0
Ho apprezzato l'autenticità del luogo e degli arredi. Il sevizio puntuale e curato, la professionalità e cortesia del personale. Soggiornare immersi in tanto fascino è un' esperienza unica e consigliatissima.
Brian
10 months ago
10.0
The staff is fabulous. Abdel and Youssef were always ready and willing to help with any issue. Even volunteering to walk you to a tour excursion shop or to your airport shuttle. Can thank them enough for making the stay easy and memorable. The Riad Eloise was always spotless and inviting, can't go wrong here. I do recommend getting them to arrange your shuttle to the riad, Marrakech is a maze and it'll take a while to get your bearings.
Hannah
10 months ago
10.0
Youseff and Abdul were phenomenal, very helpful with invaluable information about what and what not to do. I can’t wait to go back!
Steven
10 months ago
10.0
The Riad is beautiful, but what really makes the the stay is the staff. Nothing is to much trouble and Youssef and Abdel were fantastic.
Ronda
10 months ago
8.0
The owner and staff were very helpful in arranging drivers and an outing to Essaouria. The roof terraces were very quaint and with great views or the medina. The location was close to the medina withour being in the noise of the medina...our room was very quiet even though we had a big window for fresh air.
Cons: The bathroom door opened into the bathroom which was too small for two people to be in there and open the door at the same time. It would work out so much better if the door opened outwards. There were 3 of us so we could have used 3 towels, not just one or 2. the breakfast was pleasant up on the roof terrace but average food was served; I feel like the breakfast at another riad I've stayed was more elaborate.
Clifford
10 months ago
10.0
Lovingly restored riad in the medina... why stay in hotel which could be anywhere, when you can get an authentic taste of old Marrakesh? Close to everything, but not TOO close so you can escape from the hustle and bustle of the souks. Alain was a most gracious host, with lots of essential advice on navigating the tangle of streets, what to do, and just as important, what not to do. Genuinely friendly and warm staff, Yusuf and Abdel both were happy to help with anything... and in Marrakech, one needs some help, at least the first time. Delicious vegetarian breakfast with homemade cheese, yogurt and breads.
Mario
10 months ago
10.0
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Joanne
10 months ago
10.0
Muhammad
11 months ago
9.0
We were served with two different breakfast menus for the two days we were there...It was simply delicious. The host and staff are really attentive and friendly. Riad Location is strategic & close to parking area.
Cons: Parking space wasn't easy to find and navigating through the super busy traffic in Marrakech to find them is really challenging.
Bernardo
11 months ago
10.0
Simon
11 months ago
10.0
Gintaras
11 months ago
10.0
Joshua
11 months ago
10.0
A hip oasis in a sea of madness.
Alex
11 months ago
8.0
Gin
11 months ago
10.0
Great and super friendly staff. They agreed to even store my luggage for three days without charge. Always caring and inquiring how the guests are doing. Great breakfast, spacious room (compared to other riad I've stayed). It had robes, hand soap, shampoo, conditioner, toilet paper and even air freshener. Also cotton buds and ear cotton buds. A good hot shower. The aircon heater was also working properly..
Cons: A shower could use a curtain, as it was splashing a bit. A little bit more light in the room would be great too as it is a bit twilight.
Jessie
11 months ago
10.0
This was our home away from home. We want to stay here again next time we visit Marrakech. The staff were warm and friendly and the atmosphere was serene and relaxing.
Bernardo
11 months ago
10.0
Whitney
1 year ago
10.0
Breakfast was great! Loved the routine and the ambience. We loved all the cozy books to relax outside of the room. The location was tucked away from the main area but so easy to get to. Our 2yo son had a blast. It was also so helpful to have great guidance on where to go (and not bother).
Cons: There was nothing I didn’t like. I think the one thing that could be a tiny improvement is explaining to gets about where to sit for breakfast when they check in. It was clear that each table had the right amount of settings for each room of guests, but so many of them didn’t get it and there would be two guests from one room sitting at a 5 person table, etc. I could see it created more work for staff who is already so busy!
Willacy
1 year ago
10.0
A truly beautiful riad! The breakfast was fresh and delicious, featuring an array of breads, fruits, pastries, and freshly squeezed juices. We stayed in the Blue Room, which was stunning, with a gorgeous terrace overlooking the atrium. Every detail in the decoration was thoughtful and exquisite. The rooftop seating area was lovely, offering both sun and shade, and the refreshing pool was perfect for a quick dip. The hotel owner was warm and friendly, and the entire team were incredibly kind and accommodating (big thanks to Yousef), providing great tips on restaurants, spas, and local attractions. The cleaning staff were lovely as well, and the whole space was impeccably curated. We would highly recommend Riad Eloise to anyone visiting Marrakech.
Jose
1 year ago
9.0
The location was excellent. Close to restaurants and just 5 mins walk to the souk and 15 mins to the Jema El Fna.. the staff were fab, especially Alain and Yousef..nothing was too much trouble. They kindly arranged an airport transfer as we were arriving late. Breakfast on the terrace was great.. would definitely stay again and recommend it..
Cons: Room was a little dark but this is due to windows facing into courtyard. It is the style of Riads. But lots of nice bright seating areas in other parts of the Riad..
Jean-Pierre
1 year ago
10.0
L'hôte, Alain, toujours prêt à aider et donner des conseils éclairés, est très sympa, compétant et sans chichi. Dans son riad on est un peu comme à la maison, mais avec les avantages de l'hôtel. C'est beau, c'est bon et c'est calme. Situé dans le nord de la médina, l'accès au souk est quasi immédiat, à pied bien-sûr et c'est tout l'intérêt. Pour aller à la fameuse place, on empreinte plein de ruelles sans quasi jamais prendre la même, donc ça fait naturellement visiter le centre du souk. L'agence de voyage avec laquelle Alain travaille est à 100m et un petit resto fait maison pour le midi est 100m plus loin, c'est le SIMPLE avec un divin couscous bon marché environ 10€ avec bouteille deau, juste à côté de LA FERME beaucoup plus chic mais aussi deux fois plus cher, mais très bien pour le premier soir quand on n'ose pas encore s'aventurer et qu'on a besoin de repères plus conventionnels. Puis Alain vous expliquera comment mettre une appli pour vous guider dans le souk même si vous n'avez pas de forfait de téléphone pour le Maroc donc gratuit 👍 et vous pourrez aller partout où vous voudrez sans jamais vous perdre. Il faut absolument visiter la Merdesa Ben Youssef, s'installer boire un thé et ou manger des vermicelles au riad Ben Cherifa, siroter un alcool Palais Donab et manger un excellent Tagine poulet citron au roof-top Kui-Zin et l'inévitable visite du jardin Majorelle. Profitez bien, vous êtes en sécurité ici, même si les ruelles semblent sombres, les locaux vivent ici.
Claire
1 year ago
10.0
Don't bother with the flashy hotels, you can stay in those anywhere. Book Riad Eloise for the best, most relaxing stay in Marrakech. From the moment we arrived, very, very late, due to problems with the BA flight, we have been treated with nothing but kindness, particularly from Youssef, who, within the space of ten minutes, cooked us the meal that we should have eaten several hours before, not to forget the riad's owner, Alain and Muhammed, who were so incredibly kind and welcoming. The female staff were also very friendly. Everyone seems to be happy to work there, which is a good sign. The kindness of the staff has been noted elsewhere and it isn't an understatement. The room was lovely, with a border of camels lighting up the edge of the ceiling to various Moroccan features and decorations. There are plenty of plug sockets and mirrors in the right places. The bathroom is built with traditional materials and the brass fittings that you see for sale in the souks. The rooms downstairs and the terrace upstairs are comfortable and relaxing. The cleanliness, mentioned in previous reviews, is excellent. We didn't use the gym or the little pool. We didn't see anyone else trying them either but despite them being a reason for booking, after hours of walking around Marrakech I wasn't up for further activity. The breakfast was delicious, with a selection of breads, pancakes, spreads, fruit, yoghurt and some of the best honey I have tasted. To make it even better, they have a cat! We haven't tried other riads or hotels (except for afternoon tea at La Mamounia) but if we come back we will book Riad Eloise again.
Connie
1 year ago
10.0
We loved everything about this riad. Alain was very communicative via booking.com's chat feature, and we were welcomed by a pot of tea that was so delicious. The breakfast was fantastic, the staff were so friendly, and the location was perfect. We would definitely return to Eloise for our next visit.
Jayne
1 year ago
10.0
Comfortable authentic rooms. Friendly owner & staff , very informative and helpful. Great value for money. Fantastic terrace , rooftop garden with lovely seating areas to chill in. Very clean and tidy , our room was tidied and cleaned each day with fresh towels . We can highly rate the Riad Eloise and already recommended to our friends and family .
Cons: We didn't find anything we didn't like.
Linda
1 year ago
10.0
It was exceptional! From the location to the facilities, breakfast and most importantly the staff were fantastic. Alain and his wife who own this beautiful Riad made us so welcome as did Youssef who looked after us. The attention to detail and the copious hot water and the lounge area on the roof was brilliant. I cannot recommend this Riad enough we shall stay again on our way back if they have vacancies.
Cons: Nothing
Minsu
1 year ago
9.0
Sandrine
1 year ago
10.0
Un grand merci à Alain pour ses bons conseils et à youssef pour sa gentillesse
James Richard
1 year ago
10.0
What made this place so good was the people. Very helpful with local knowledge. They went out of their way to provide me with gluten free breads for breakfast every day of our 8 night stay. Thank you, we enjoyed our stay.
Muriel
1 year ago
10.0
Cons: The approach to the Riad,I found it really scary,was not what I expected.
Somayeh
1 year ago
8.0
Traditional morrocan house, nice staff and atmosphere, felt very welcome. Close to city old center, All clean and neat
Cons: Note that old city center is not accessible by car to all smaller streets,
Van
1 year ago
8.0
Location is great, staff is sooo friendly.
Cons: Nothing
Sean Stephen
1 year ago
10.0
Loved staying in the Riad Eloise, The owner and staff where very helpful and gave great advice for our trip in marrakech. The hotel was so nice and we really felt at home there. Would highly recommend staying there and would stay there again if we are back in marrakech. 5 Star!!
Chris
1 year ago
10.0
Nathan
1 year ago
10.0
Logement comme sur les photos très propre, un accueil au top, un service 24/24. Je recommande vraiment ce logement qui est très proche du centre.
Darko
1 year ago
10.0
Very friendly owner and caring personnel. A lovely place carefully designed with attention to the smallest detail. Absolutely amazing place. A gem of Marrakesh!
Cons: -
Mulraine
1 year ago
10.0
The decor was beautiful, the staff were very helpful and accommodating. Breakfast was great and really recommend booking dinner there too! Bed and shower also great for our stay.
Thierry Jean Francis
1 year ago
10.0
Nous avons passé un excellent séjour au Riad Eloïse du début à la fin grâce à un personnel d'une gentillesse incroyable, toujours aux petits soins, vous rendant le séjour facile et agréable. Restauration, piscine, petit déjeuner, propreté, rien à redire... Tout était nickel ! Un grand grand merci à Abdel pour ses précieux conseils, sa bonne humeur et sa gentillesse, il nous a grandement facilité le séjour. Nous reviendrons c'est certain !
Moura()
1 year ago
10.0
The host Abdel is really kind, he help us with everything we needed during our stay. Always with a smile and ready to help to make our stay in marrakesh the best! If we come back we will return to this riad for sure!
Brian
1 year ago
10.0
It was great, Very tasty breakfast set us up for the day. The pool was a God Send to cool off during 35+ degree days. Shouk is on your door step 5 minute walk. Staff were so helpful throughout and especially when our taxi didn't arrive at 4am a staff member came out onto the street with us to arrange a new one.
Akosua Coco
1 year ago
10.0
We were so pleased with Riad Eloise and the amazing staff. We can’t thank Alain and the staff enough for not only making sure we were comfortable and taken care of, but going above and beyond. They even fixed my wall plug that stopped working during the trip without me asking. The room was great and had AC. We enjoyed the breakfast and the scenic views from the rooftop. The host made sure to give us lots of information about Marrakesh and places to visit. We would definitely recommend this place as female-friendly (we were 2 girls and felt very safe). Would definitely come back.
Rhea
1 year ago
7.0
The staff was accommodating to our needs during breakfast time.
Cons: How it wasn't on the main road and the staff leaving all the windows open when we went out. The sound of the call to prayer every hour woke us up. TV didn't work most of the time.
Heather
1 year ago
9.0
Lovely colourful Riad, friendly welcoming & helpful staff, gorgeously cool pool, breakfast on the roof, away from the tourists, close to grocery shops & the best baguettes, & the Riad cat.
Cons: Room was smallish, but adequate. Some of the surrounding areas/back streets weren't great (dodgy & dusty) - but not the Riad's fault.
Micala
1 year ago
10.0
Beautiful & chilled. Bedding changed and rooms tidied daily.
Cons: Area wasn't the best but you get used to it & 3 min walk to taxis which are so cheap or walk into the city.
Ginette
1 year ago
10.0
La présence des propriétaires sur place pour nous accueillir, répondre à nos besoins ou encore nous guider dans la découverte de Marrakech, voire aussi pour soutenir son personnel quotidiennement, fait toute la différence du Riad Eloise sur les autres hébergements de ce type. On apprécie leur soucis du détail qui rend un séjour confortable comme si on était à la maison. Sans oublier de souligner l'attention portée à l'entretien de cette belle demeure originale, rénovée avec soins et respect pour le patrimoine bâti, pour qu'elle traverse le temps.
Maurizio
1 year ago
10.0
Struttura in ottima posizione Personale gentile
Julie
1 year ago
8.0
Very close to the souks and a couple of lovely restaurants. The owner , Allan was particularly helpful and informative, he organised a hot balloon ride for us which we paid at the end of our stay. All the staff were friendly and helpful. The terrace was lovely to soak up some sun, the sipping pool was a real treat when the weather was very hot.It was very quiet and relaxing. The room was lovely and air con was very efficient. Having the airport transfers which was organised by Allan was good as we would of never have found the riad on our own. All in all a wonderful experience.
Cons: The breakfast service was sometimes slow.The lighting at night on the terrace wasn’t on so you couldn’t see where you were stepping. Also there was no lighting on the stairs on the second floor.
Göktuğ
1 year ago
10.0
The room was cleaned every day. Towels were changed every day. The hotel owner and the short-haired staff working in the morning shift were very nice. We thank him for his good recommendations about the city.
Mustapha
1 year ago
10.0
Flavien
1 year ago
7.0
Very authentic
Cons: The location at the end of a narrow dark street, the limited amenities in the riad.
Cristine
1 year ago
10.0
Fantastic Riad, silent, cosy, clean. Extremely helpful and friendly staff! The chef is also exceptionally good. Super recomend it!
Jigar
1 year ago
7.0
Staff was very friendly and helpful.
Cons: The location of the hotel.
Mehta
1 year ago
8.0
Service and vegetarian breakfast
Andrea
1 year ago
10.0
Beautiful Riad, Alain and all his staff make your stay so special.
Antonia
1 year ago
8.0
The room size, the decor, the interesting features, the roof, the location. Alain is a great host and his team were very helpful and courteous.
Cons: Breakfast was heavy on the carbs but that was such a minor thing in comparison to the overall experience.
JOSE MANUEL
1 year ago
10.0
Sitio recoleto en la Medina. Precioso lugar y enclave cercano al zoco. Atención y personal muy cercano, amables y con muchas ganas de agradar. Volveriamos. Experiencia muy positiva.
MONICA
1 year ago
10.0
Me encantó la decoración, y la amabilidad del personal, nos recibieron con té y nos explicaron lo más importante para nuestra estancia.
Gordon
1 year ago
8.0
Staff were fantastic, breakfast was good, rooftop, breakfast area, internet speed, tv. Beds,
Bertrand
1 year ago
10.0
Alain et son équipe ont été aux petits soins pour nous. Le Riad est très bien placé pour visiter Marrakech. La chambre bleue était très confortable et les terrasses nous ont permis de nous poser confortablement entre deux sorties. Le petit déjeuner est excellent ! 20/20 :)
Ann
1 year ago
8.0
Sabrina
1 year ago
9.0
A beautiful riad in the medina, about a 20 min walk through the souks to the main square. The staff are so friendly and helpful. The room’s are beautiful in traditional Moroccan style and are cleaned daily. There’s a lovely breakfast included too! Excellent value for money
Cons: It was a little noisy outside so it’s worth bringing some ear plugs to wear overnight. Otherwise couldn’t fault it!
Jillian
1 year ago
10.0
This is a wonderful riad with kind, attentive and generous staff and owners. It’s location in the media is good- not the overwhelming part but accessible to all. Would defiantly come back! Thanks Riad Eloise!
Kasman
1 year ago
10.0
Very cozy, decorated with gusto
Cons: Everything was amazing with our stay, thought that the room would be a bit bigger,,
Alexandra
1 year ago
10.0
Absolutely fantastic wee Riad. Alain was a charming helpful host and Abdel was a credit to the hotel. Everything we needed they helped us with - including early breakfast before our trip to the mountains. The dinner we had when we arrived was really tasty, a bit expensive but worth it for the convenience of arriving late. I would highly recommend this hotel.
Cons: The water pressure and temp at times could leave things to be desired but they are in the middle of the drought so probably the same everywhere. If you are a light sleeper bring earplugs - the riad is right in the centre (which is amazing) and near a mosque so you there will be some noise during the night and you will hear the call to prayer early in the morning. Didn't bother us as we sleep like logs.
Andrew
1 year ago
10.0
Alistair
1 year ago
10.0
Amazing friendly and dedicated team. All took great care of us over and above the call of duty Lovely well cared for retreat
Nicola
1 year ago
10.0
Beautiful stay at Riad Eloise. Highly recommend, stayed for a girls trip and would go back in a heartbeat. Great Location, walking distance from the Medina. Very generous and helpful staff. Thank you for a wonderful stay!
Scarlet
1 year ago
10.0
Welcoming and warm attentive staff, beautiful clean peaceful Riad
Nicky
1 year ago
10.0
A beautifully restored building. Lovely details and an authentic feeling throughout.
Cons: N/a
Charlie
1 year ago
10.0
It’s in a great location, staff and owner is extremely helpful and lovely, the riad is beautiful and very clean. Would definitely recommend.
Maisie
1 year ago
8.0
Staff were incredible. Accommodating but genuine Service was brilliant. Breakfast very tasty. Beautifully decorated and relaxing Short walk to good restaurants and the souks.
Cons: Could be a bit noisy - kids playing till 11 and an early wake up call with the call to prayer. Was an issue for the more sensitive in our party but not for others so depends on your tastes and needs
Lukas
1 year ago
9.0
Arianna
2 years ago
9.0
The staff is amazing and always very friendly and helpful!! The rooms are really nice and the pool is lovely Also love the cat!!
Cons: Nothing
Anonymous
2 years ago
10.0
Loiner
2 years ago
10.0
Super staff, easy to find and lovely breakfast on the terrace.
Phillip
2 years ago
10.0
Jessica
2 years ago
10.0
Our stay at this charming oasis in Marrakech was nothing short of exceptional. Alan, our gracious host, truly went above and beyond to ensure that our experience was unforgettable. From the moment we arrived Iit's like stepping into a cozy labyrinth of Moroccan beauty. The Riad boasts stunning views, with its rooftop terrace offering a picturesque glimpse of the city's skyline. Each room has its unique charm and character. Each morning, we were treated to a delciious spread of Moroccan delicacies, fresh juices and sauces. Alan's hospitality was unparalleled. He provided us with a map and valuable recommendations, helping us navigate the vibrant streets of Marrakech. His willingness to assist with organizing trips and excursions, and even arranging transportation to and from the airport, made our stay all the more convenient and stress-free. We were a group of five, staying in two rooms, and the Riad accommodated us perfectly. The plunge pool was a refreshing oasis, impeccably clean and inviting after a day of exploration. The Riad's location in a residential area ensured our safety, even during nighttime walks. The locals were always eager to guide us and lend a helping hand when needed, making us feel truly welcome in Marrakech. The Riad's proximity to a tourist point for cabs and excursions was a bonus, just a short 5-minute walk away. Additionally, one of the entrances to the medina was less than a 15-minute stroll from the Riad, making it incredibly convenient for exploring this historic part of the city. Even transportation to and from the airport was a breeze, thanks to the Riad's ability to arrange affordable transfers. There is Abdul who covers the night shifts who opens and lets you in the Riad and is very helpful. In summary, our stay at this Riad was an amazing experience, and we owe much of it to Alan and the team's warm hospitality. Thank you!
Tanja
2 years ago
10.0
The Riad was so beautiful and comfortable! the tile work everywhere is gorgeous and the rooftop terrace overlooks the city—breakfast on the terrace was a wonderful experience. the staff were super helpful! they provided maps with details on how to get around the Medina and were very accommodating. we ordered the dinner for our first evening and it was excellent—lemon and olive tajine and couscous. The Riad is inside the Medina with a short walk to restaurants and shopping. It was also very safe for my 23 year old daughter and me walking around on our own.
Florian
2 years ago
10.0
We had a very good time in this Riad. We got a lot of good advices, the people working there are very nice and helpful. Breakfast was good organised and very tasteful, with some explainations on what we were served and the company of the cat. The room was not big but big enough, very well decorated and very comfortable. A little minus for the door of the nathroom which didn't open completely. Wifi works nicely. The small pool in the middle court is very nice for a little bathing at the end of the day. The Riad is insinde the Medina, so be aware that it can be loud in the evening. We didn't feel insecure at any moment and enjoyed the stay at the Riad Eloise very much!! I didn't take a lot of fotos because I take more videos.
Laura
2 years ago
9.0
Friendly helpful staff
Anonymous
2 years ago
9.0
Andrew
2 years ago
10.0
Everything was wonderful. Staff were absolutely amazing. The Riad was incredible as well. Nice spacious rooms with AC. If we go back this is where we would stay again
Sarah
2 years ago
10.0
The breakfast was delicious. Very fresh and lovely fresh bread, bakery and cakes. The manager Abdel was so helpful and kind. The riad was beautifully and authentically decorated. The room was lovely with a huge bed and a good shower. My daughter and I felt very safe and looked after.
Cons: The description on booking.com was inaccurate in two small details. It said the Koutoubia mosque was 100 metres away when it was half an hour's walk, and that the Jemma el Fna was 10 minutes away when it was 20 minutes. I think this was Booking.com's fault as Expedia had the correct distances. We did realise this before we arrived so it didn't impact our enjoyment at all. This is comment for Booking.com and not a criticism of the Riad or Abdel.
Jennifer
2 years ago
10.0
Heidi
2 years ago
10.0
The Riad is a diamond find which was made extra special because of the kindness and help we received from Abdel. He went out of his way to help us and make our stay in Marrakech enjoyable. The decor in the Riad is beautiful and all the staff are polite and friendly. The authentic breakfast was delicious and Abdel even got up early to prepare breakfast when we had to leave early for our flight. Everyone needs an Abdel in their life. Thanks Heidi & Si
Michele
2 years ago
9.0
James
2 years ago
10.0
Taylor
2 years ago
10.0
Wonderful and helpful staff. Great location and a lovely stay. Thank you!
Cons: Nothing - everything was just great.
Tom
2 years ago
10.0
Wonderful room, staff and Riad…would recommend 100%!
Cons: Nothing!
Benjamin
2 years ago
10.0
The Riad Eloise is a beautiful hotel located a short walk away from all of the museums and resteraunts in the old part of Marrakech close to the medina centre. Me and my partner thoroughly enjoyed staying in this hotel for a week, the experience was very personal and the hosts and staff were friendly and polite. A special mention needs to be given to Abdel, who was our host throughout the holiday working all hours due to absence of other hosts. Despite this the service offered was second to none, he would always give us good recommendations and went the extra mile to help us with bookings, maps etc. The breakfast served is good and the hotel is very clean with all the amenities you need. Despite there being an earthquake during our stay we still managed to enjoy everything that was previously planned, it did not stop us from doing any activity nor exploring the city (damage is mainly in high Atlas Mountains). Although there is minimal damage in the median area it is nothing to be concerned about so don’t let this change your decision to go to Marrakesh, especially as the locals and hotels rely heavily on tourism for their income. Overall I highly recommend staying in the Riad Eloise, a hidden gem that takes you to a relaxing escape away from the hustle and bustle of the city!
Maureen
2 years ago
10.0
Amanda
2 years ago
10.0
A hidden gem located behind a golden door at the end of an alley way. Don’t let that put you off, what lies beneath is exquisite and the staff couldn’t do enough for you. The welcome mint tea and cookies as well as the breakfast was a beautiful touch - everything homemade! The owner even organised a Birthday package to offer my mum with for her 70th.
Cons: The only comment I’d need to make here is that there’s no disability access for anyone with mobility issues. A fair few stairs - but if I didn’t say that I’d have nothing to say. This place is a 10!
Nandhini
2 years ago
10.0
We liked the staff because they helped us with everything from where to eat to all the practical things. The room was beautiful and the staff was very good at cleaning the room everyday. The breakfast was nice and there was diferente things everyday which was nice. The hotel’s facilities was very good and clean. We would definitely recommend this hotel.
Rebecca
2 years ago
8.0
The inside is beautifully decorated and the owner is very helpful. Rooms are clean and comfortable. We couldn’t have asked for a better host.
Cons: The location outside of the Riad was a little rough but it is very centrally located to most things you would like to see and experience in Marrakesh.
Mark
2 years ago
9.0
We recently had the most extraordinary stay at Riad Eloise. From the moment we arrived, we was greeted with exceptional warmth and hospitality by Alain and his wife, Abdul Rahim, and the entire team. Their attention to detail and genuine care for every guest truly set this experience apart. The Riad's ambiance was enchanting, a perfect blend of traditional Moroccan design and modern comforts. Alain's recommendations for local attractions and restaurants were spot-on, making our stay even more memorable. Abdul Rahim's impeccable service and friendly demeanor made us feel like a cherished guest throughout our time there. The entire team's dedication to ensuring our comfort and satisfaction was evident in every interaction. Without a doubt, Riad Eloise is a testament to the art of hospitality, and we can't wait to return for another unforgettable stay.
Eric
2 years ago
10.0
Family own. Good service and communication. Rooms of diff colours
Kyrah
2 years ago
10.0
The staff were friendly and helpful at every turn. they explained correct prices for cabs and goods. Everything was excellent. The accomodation it’s self was beautiful! Highly recommend!
Sharon
2 years ago
9.0
The hosts of the riad were lovely and very accommodating, we felt right at home from the very first day there.
Cons: The only two comments I can make include the location, which was a bit further outside the main area than I would have liked and the WiFi in the bedroom was intermittent.
Mary
2 years ago
9.0
The property was beautifully decorated and very comfortable. All the staff were very helpful and accommodating.
Cons: The air con in the one room did not work very well and in the other room the wi-fi was not working that well
Marina
2 years ago
10.0
I loved the host! He was so kind,friendly and helpful. Also the Staff is incredible friendly and kind. The Rooftop breakfast is on point.
Shane
2 years ago
10.0
Great location, attentive staff and nice bedrooms…
Riti
2 years ago
9.0
Quite convenient location about 5 min walk from Place Riad Laarous (where you can catch taxis). Abdel was extremely courteous and kind - there was a problem with the water in my room, and he came in and tried to fix it, and made other arrangements when he couldn’t fix it. Alain was also a great host and got the problem fixed asap. I always got a friendly welcome home whenever I returned from my outings, which was so nice!
Cons: Though it was out of Alain’s control, I did have to shower in a different (vacant) room one night because there was a problem with the hot water in my room. Otherwise, everything about the service, cleanliness, etc. was perfect.
Kristin
2 years ago
10.0
The staff and space were lovely, and very accommodating to help us set up the Hamam and other request. The upgraded our room, and it was spacious and lots of pillows. The pool looked awesome however we never partook in it sadly. Would return!
Cons: Breakfast was lovely, however a side option was to add on eggs, yet when I asked for them they said they didn't have them available. Also, they were very gratious and did a load of laundry but then later told us it was $15 euros. So that was unexpected.
Ben
2 years ago
10.0
Lauren
2 years ago
10.0
Nous avons posé nos bagages quelques jours dans le riad d'Alain qui dès notre arrivée nous a mis à l'aise: accueil avec un thé et partage de toutes les bonnes adresses et choses à faire. L'endroit est calme, reposant, et parfaitement situé, à proximité des souks, et à une vingtaine de minutes de marche de la Place Jemaa El Fna et du Jardin Majorelle. Le riad est un oasis de fraicheur au coeur de la medina, disposant de plusieurs endroits pour s'apaiser et de reposer (le salon, la terrasse, le toit avec transats et hamacs). Le petit déjeuner est une belle surprise: copieux, avec des produits frais et faits maison, un délice avant d'entamer sa journée dans la belle ville de Marrakech. Merci pour votre accueil (Alain, Abdel et tous les autres membres de l'équipe) chaleureux, nous reviendrons!
Eric
2 years ago
9.0
nathalie
2 years ago
10.0
Si vous allez à Marrakech c'est ICI qu'il faut aller ! Un endroit paisible calme dans la Médina qui vous transportera dans un autre monde. Un accueil fantastique un service irréprochable. Quel bonheur ce petit déjeuner fait maison tous les matins un vrai régal. Nous remercions Alain pour son humour, sa gentillesse, son dévouement, ses bonnes adresses... (surtout celle du SPA-HAMMAM où j'ai passé presque 4 heures à me faire dorloter) ainsi que l'ensemble de son équipe pour ce merveilleux séjour. Je ne comprends pas qu'on puisse critiquer un tel endroit, dans ce cas on reste chez soi. Toute l'équipe est toujours aux petits soins. Pour rien au monde je n'échangerai pour un hotel 5 étoiles ! Alain Aïcha Abdel encore une fois un grand MERCI pour ce séjour que vous avez rendu merveilleux. Vous êtes rares et précieux je vous souhaite toute la réussite que vous méritez amplement. Je ne sais pas de quoi l'avenir sera fait mais si je reviens à Marrakech c'est chez vous que je retournerai.
Anonymous
2 years ago
10.0
Most beautiful Ryad I have ever been
Verified traveler
2 years ago
8.0
En relación calidad precio, de lo mejor que he visto. Un Riad tranquilo con una azotea donde desconectar del mundo.
Emily
2 years ago
10.0
We had an amazing 4 night stay at Riad Eloise. Alain had organised us a transfer from the airport which put our mind at ease and were greeted at the Riad with mint tea and pastries on arrival. The pool area was so tranquil (I wish I had spent more time relaxing there!) and our room was beautiful. Alain and the staff were so kind and attentive throughout our stay making sure we had everything we needed. The Riad was a short walk away from the souks so ideal location to explore the area. Would definitely recommend this Riad for anyone looking to stay in Marrakech and already planning a trip back in the future :)
Cons: Nothing :)
Zaeem
2 years ago
7.0
the staff was helpful. there is a small pool for a dip (you can’t swim in it though). the rooftop is quite nice as well to relax.the staff was really accommodating and served us breakfast in early hours as well to accommodate our timings.
Cons: it was much smaller than what it looked like in the pictures and room we stayed in had very poor lighting. Do not print your flight tickets at the hotel for the airport. you can get it done from outside for around 20 dirhams where as the hotel staff tried to charge us 25 euros each just to print our ticket for us.
Jessica
2 years ago
10.0
Great, authentic experience. What stood out was the great hospitality the staff Provided us. Special shoutout to Abdel who went above and beyond the call of duty. The owner should be glad that he is working there! Moreover, the owner, Alain, Provided us Great tips for the city. We will come back.
Ben
2 years ago
10.0
Lovely comfortable Riad close to the medina centre. Highlights were the staff, the roof terrace and the food. We ate in their restaurant one evening and it was the best tagine I had in Marrakech by far. We spent most of one day relaxing in a cabana on the roof terrace with a bottle of wine, which is exactly what we needed after the mayhem that is Marrkech! We stayed in one of the smaller rooms (I think) which was perfect for us. The bed was comfortable and the bathroom clean with a really nice hot shower. The breakfast on the terrace each morning was excellent. Thanks again Alain and Abdul for your wonderful hospitality and for being so helpful. We will see you again if we are ever able to return. I would highly recommend this Riad!
Cons: Nothing
Jiri
2 years ago
10.0
owner and personnel- very kind and helpful atmosphere and decor of a traditional riad and very good breakfast
Sara
2 years ago
10.0
very cozy, with a warm welcome and local guidance from the proprietor and staff.
Phoebe
2 years ago
9.0
The location was amazing. The Riad was beautiful and really clean. We loved the rooftop and the pool. Alain was so helpful and friendly. Breakfast was brilliant!
Cons: We felt the dinner at the Riad could have been better value for money.
Anonymous
2 years ago
8.0
It was ordinary and exotic.
Sarah
2 years ago
10.0
The Riad is stunning and the hosts are exceptional. Everything was perfect. The breakfasts were simply stunning and the location is perfect for all activities. I would recommend this accommodation over all others. Friendly and caring staff, brilliant nights sleep.
Cons: Nothing! It was all great!
Thaouyen
2 years ago
10.0
Tucked away in an alley at the north end of the Medina, Riad Eloise is a cozy, beautiful place to stay for a few days. The staff were very kind and accommodating. The owner Alain (a kind Belgian man fluent in English) gave us lots of tips with navigating the medina and haggling for goods. The food was excellent - the beef tajine we had here was our favorite tajine throughout our vacation in Morocco. There is an option to take a cooking class with the chef, which we weren’t able to do for lack of time. The pool, gardening, and rooftop terrace are excellent as well. There is also a house cat named Lula who is curious and gentle and loves to sleep.
Cons: Only con is it’s a tight space, but great for travelers on a budget who want a high value Riad experience! Older reviews complained about the smell - but we did not experience this at all!
Jack
2 years ago
9.0
The breakfast every morning was delicious. The spaces to relax on the hotel site, outside of the rooms, we're fantastic (roof top seating, hammocks etc). The staff were exceptional and always ready and willing to help, especially Abdel, who was very welcoming and made us feel at ease right away. He gave us lots of useful advice upon our arrival, which was invaluable as new people to the city.
Cons: Shower is a bit cramped with no curtain, so very hard to keep water from splashing all over the floor.
Alan
2 years ago
10.0
The property was amazing …just as advertised but what made the Riad was Alain and his team…such loving people always there to help Location wise it was walkable to all attractions with plenty to see and do and get lost in the Souks of Marrakesh When we return we will stay again
David
2 years ago
9.0
This is a wonderful Riad with a great location in the heart of the Medina. The owner and staff era exceptionally welcoming and make you feel at home. They gave us advice on what to visit, places to eat, and helped with all transfers. They couldn’t have been more helpful. The Riad itself is comfortable, and the breakfasts on the rooftop terrace are excellent.
Alexandra
2 years ago
1.0
nothing
Cons: Cant say that next time I come to Marrakesh I’ll be staying with Eloise again. The room had no windows, there was no room service, the pool was a lot smaller than what it looks like on the photos. As a woman by myself I was harassed on my way to the riad, verbally and physically. After telling the riad about this and asking to be walked to the taxi stop (3 min walk away) I was told they wouldn’t provide that service and that “I was in morroco”, while all the other riads and restaurants we visited during our stay all without fail insisted on walking us to a taxi and not letting 2 girls walk the streets alone. There was also a lot of miscommunication of prices of taxis with the riad telling us it was 60 dhm and it ending up being double or triple. Very disappointed and do not recommend.
Daniel
2 years ago
10.0
A fantastic comfortable riad where we felt more than welcome! Alain and his staff looked after us with care and love and made sure everything was seamless before and during our stay. The rooms were large and cozy and breakfast was great. Highly recommended overall!
Cons: N/a
Rhys
2 years ago
9.0
Azevedo
2 years ago
10.0
Our trip went so well and we have to thank Riad Eloise for that! Firstly we arrived late at night and they still received us with kind words and good tea! They booked our transfers and our day trip to Agafay which was amazing! The riad was so welcoming and all the staff was very nice! Not to mention that the cleaning was impeccable! Breakfast was also so diverse and a peaceful moment of our day…. If we come back to Marraquexe Riad Eloise is where we are staying!
Cons: -
Lisa
2 years ago
8.0
The staff were incredible. So kind, welcoming and hospitable. They really made the trip!
Daniel
2 years ago
9.0
Very friendly, excellent staff... The young chap left in charge ( I can't recall his name) was a perfect host. Very pleasant road with nice rooms and lovely breakfasts
Cons: Nothing... Rien.
Molly
2 years ago
10.0
All of the hotel staff were exceptional, the location and interior of the hotel were beautiful. Everyone in the hotel was extremely friendly and tolerant of our young children. Within walking distance to all major attractions, breakfast was fantastic. The hotel owner arranged transfers to and from airport and an excursion into the desert with a camel ride and meal which our son loved. We were so well looked after and could not fault our stay.
Cons: Could not fault our stay or the property.
Anonymous
2 years ago
10.0
extremely friendly staff
Cons: peacefull and comfortabel
Miles
2 years ago
9.0
Gokhan
2 years ago
10.0
staff Special thanx to staff (Abdurrahim and Mehdi)
jean-françois
2 years ago
10.0
Sejour tres agraeable tres bon accueil nous avons beaucoup apprécié je recommande fortement
Tibor
2 years ago
10.0
Renato
2 years ago
10.0
Frank
2 years ago
10.0
the personal touch, so kind people, merci
Claus
2 years ago
10.0
Great host and nice breakfast!
Lauren
2 years ago
10.0
Sameer
2 years ago
9.0
Mikaela
2 years ago
10.0
The staff is so amazing! In particular the owner Alein and the receptionist Abdel are the most amazing people I could ever met in the hotel. Always so helpful, gave me a lot of advices and suggestion to enjoy my vacation even more ! Always trying to accomplish any request ♥️
Wido
2 years ago
10.0
The staff is great, we stayed with them for 6 nights and they helped us day after day. They booked trips for us, gave us guidance through the city and were flexible for things like breakfast. Marrakech is an imposing city, but thanks to Alain and Abdul we were able to enjoy the bustling city day one. Thank you so much!
Cons: It is a riad, so you hear a lot of noises from other people arriving and going and the minarets offcourse.
Sajid
2 years ago
10.0
Ross
2 years ago
10.0
Patricia
3 years ago
9.0
Patricia
3 years ago
9.0
Fresh fruit, orange juice homemade breads/pancakes
Cons: N/a
Keith
3 years ago
10.0
We had a lovely stay at the traditional Riad Eloise. With only 9 rooms and down a hidden back street (as all the Riads seem to be in the Medina) we had a beautiful room with a comfortable four poster bed and a great Shower / ensuite. From the moment we arrived Alain (the Riad owner) sat us down with a map and gave us solid advice on finding what we needed. The Riad is located over 4 floors I think. Definitely not suitable for anyone with access difficulties, but if you are able the quirky steps all the way to the rooftop, offer you a great sunset view in the evenings. Alcohol is a question we kept asking google about when we were looking to stay somewhere. However, there was no problem with this at all at Riad Eloise. Alain had bottles of wine and beer and would provide them upon request 22 Euros for a bottle of wine and a small beer was about 4 Euros. There is a little pool on the ground floor of the Riad, but I think this is more of a feature rather than a pool to use. We could of used it, but didn't. The breakfast was delightful. Near enough the same thing every morning, with a slight variation on the types of bread and cakes. But basically, freshly squeezed juices, coffee, fresh yoghurt and fresh fruit, followed by breads and spreads. If we go back to Marrakech, we will definitely use Riad Eloise. Thank you Alain and your team for a great stay.
Alex
3 years ago
9.0
Katie
3 years ago
10.0
Myself and my mom came to stay at Riad Eloise for a 5 day trip in Marrakesh. I cannot begin to express how lovely the staff are here and how welcomig they make you feel, In particular owner Alan and Abdul. From start to finish we were made feel very welcome and nothing was ever a hassle. The location is very central but off on a queit side street so plenty of peace when you come back from the hustle and bustle of Marrakesh. The breakfest served every morning was wonderful. If you stay here, you will not regret it. If we ever come back to Marrakesh - we would book Riad Eloise again.
Rosalynd
3 years ago
10.0
amazingly warm and friendly welcome by Allan and all the staff room perfect….
Jo
3 years ago
10.0
There was nothing not to like about this beautiful Riad and the friendly, helpful owners. They went out of their way to make our stay a superb experience, from the delicious mint tea to welcome us, to organising our return taxi and printing off boarding passes. The riad is beautifully decorated and the breakfast each morning was delicious and beautifully presented. This is the only place to stay in Marrakech, don’t hesitate to book, you won’t be disappointed!
Cons: Nothing!!
Ruijuan
3 years ago
9.0
Lloyd
3 years ago
9.0
Breakfasts provided every day were delicious and plentiful. Hosts were very accommodating to two of our group of 10 who had dietary concerns around dairy allergy and gluten intolerance. Breakfasts were on the upper-level terrace and all the kids had great fun navigating the various ways to the roof. The resident cat was a great attraction too and daily cooling dips in the pool were greatly appreciated by all.
Cons: The door entry into the bathrooms were a little challenging for a couple of the larger members of our group.
Farah
3 years ago
8.0
Alain was a great host - he was very hospitable, made you feel very welcome and was very accommodating as he changed one of our rooms for us due to a lack of air conditioning. Abdel was very friendly, helpful and courteous. The rooms were comfortable and the bathrooms were clean.
Cons: Unfortunately the location was in a run down residential area and there was a lot of noise at night from outside the property. During our three night stay we found 3 cockroaches across two nights. Fortunately, Abdel was night duty, came and promptly dealt with them.
Kollerud
3 years ago
8.0
Imtiaz
3 years ago
8.0
Rooms were very well decorated and cleaned, was very hot outside so the air conditioning unit was of a very good quality Breakfast was very nice, maybe they could vary it if you’re staying for a few days Owners and staff very helpful
Cons: Could have helped with luggage to and from the taxi pick up/drop off point
Caroline
3 years ago
10.0
Nous avons séjourné 3 jours avec notre fille de 10 ans dans ce Riad idéalement situé à Marrakech. De l’accueil au confort de la chambre, en passant par la qualité des repas pris sur place: tout était nickel! Les deux niveaux de terrasses sont particulièrement appréciables en fonction des moments de la journée. Merci à toute l’équipe pour vos sourires et la qualité de votre service. Nous avons notamment bénéficié des précieux conseils d’Alain pour que le choix des visites et restaurants colle à nos envies, merci encore! Nous reviendrons!
Elisabeth
3 years ago
10.0
Aïcha et Alain sont des hôtes très prévenants, disponibles et de très bon conseil. merci à eux.
Verified traveler
4 years ago
10.0
My family of 5 stayed in this breathtaking Riad June 26th - June 30th 2021.it was amazing felt like we were in paradise. The overall feeling you get is like a spa feeling even the birds in the morning singing for you. It was a slice of paradise. The owner Alain went above and beyond for my family. My son with Autism was included in everything and Alían was Awsome dealing with a special needs guest. Even had treats of candy for my son. In the morning you are greeted by a fresh homemade beautiful breakfast. My family had the most relaxing amazing 4 days in this diamond in the rough hidden Gem. I highly recommend this Riad to everyone who wants a great experience. My family will definitely be going back ❤️❤️
catherine
5 years ago
10.0
cadre trés chaleureux et convivial et personnel adorable. Super petit déjeuner !
Verified traveler
5 years ago
10.0
Je ne suis pas certaine de réussir à décrire dans un commentaire à quel point le séjour que nous avons passé chez eux était incroyable mais je vais essayer. Je vais commencer par parler du Riad, qui est chaleureux authentique et bourré de charme . Les chambres sont grandes, bien équipées et très agréable . Le quartier est dynamique mais calme et on est proche de plusieurs bons restaurants. Pour le petit déjeuner , vous ne serez pas déçu : thé à la menthe à tomber, jus d'orange frais, yaourt maison et pain local sont servis tous les matins Ensuite j'aimerai m'attarder sur le point le plus important à mes yeux : leur gentillesse . Que ce soit Alain qui tient ce Riad, sa fille ou toute leur équipe , ils sont tous d'une gentillesse incroyable . La différence entre un séjour dans un autre Riad et dans celui la réside vraiment là dedans . Toute cette équipe a toujours le sourire et essaye que tout se passe au mieux . Chaque soucis trouve une solution dans la bonne humeur. Ils vous trouvent de magnifiques excursions , vous conseillent de bons restaurants , s'occupent des transports pour l'aéroport , se soucient vraiment de vous et de vos envies en discutant avec vous . Pour conclure ce commentaire j'aimerai remercier tout ce personnel pour nous avoir fait passé de superbes vacances. Et quand je retournerai au Maroc , une chose est certaine : je reviendrai au Riad Eloise.
Verified traveler
5 years ago
10.0
Impeccablement propre tant dans les parties communes que dans les chambres.
Verified traveler
6 years ago
10.0
Im Riad Eloise hat uns ein sehr nettes Team empfangen und super aufgenommen. Wir wurden durch Restaurant und Ausflugs-Empfehlungen unterstützt und haben jeden Morgen ein sehr leckeres Frühstück bekommen. Die Zimmer sind etwas dunkel, aber sehr ruhig und sauber. Unser Zimmer wurde auch täglich gereinigt. Die Location des Riad Eloise ist sehr zentral. In 10 Minuten ist man am "Hauptmarkt". Würde es auf jeden Fall empfehlen!
Verified traveler
6 years ago
10.0
Alain, Mina and the rest of the house could not have been more welcoming, kinder, or more fabulous. The riad is beautiful, our room was exceptional and our stay was amazing. Thank you
Verified traveler
6 years ago
10.0
Beautiful and clean! Welcoming and very good location to Médina.
Valentina
6 years ago
10.0
Prima esperienza in un riad ed e' stato magnifico. Alain, Amina e Antoine ci hanno fatto sentire come a casa, sono stati per noi la nostra famiglia marocchina. Ci hanno aiutati quando al nostro arrivo il mio bagaglio e' stato smarrito e ci hanno coccolati con buonissime colazioni. Alain ci ha dato sempre buonissimi consigli su dove mangiare e su cosa visitare. Cosnigliatissimo!
Kevin
6 years ago
10.0
Riad très jolie calme et très propre à 15 minutes à pieds de la place. Alain nous a très bien accueilli et est toujours de bon conseils pour des bons plans.
Kimberly
6 years ago
8.0
Alain and Anima are very friendly and helpful hosts. We had a cooking class with Anima which was fun and interesting as we shopped in her local market. We had a standard room which is very small (barely room for one suitcase). We would suggest a larger room if you plan to stay more than 1 night. Mattress could be improved with a topper. The rooftop terrace is comfortable to spend a quiet afternoon or evening. Lovely little Riad but could use a little TLC. A little out of the way but we felt safe enough.
Verified traveler
6 years ago
10.0
Le ménage de la chambre et de la salle de bains a été fait tous les jours, les serviettes et peignoirs changés aussi tous les jours.
Kamis
6 years ago
6.0
Honestly, I was expecting more from the place and price. The riad is hidden, not well sinalized and therefore local people try to “help” and get some money from you. The staff is very kind, but English wasn’t very good. The bedroom is small, but comfortable.
sophie
6 years ago
10.0
Really nice stay. Feeling welcomed and enjoyed our stay
DA
7 years ago
10.0
Although the location of the place is kind of remote, Mina and the owner are so nice. And when I got a problem, they solved it quickly. I would say this hotel is highly recommanded.
Starts From
$0.00 / night
5, Si Moha Sidi Benslimane, Marrakech, MA
Nearby Landmarks & Visits
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Why Book With Us
Expertise and Experience
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Comprehensive Planning
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Call : (+212) 611 711 470
Email : hi@insiderinns.com