InsiderInns - Get Closer to the Dream

John

5 days ago

10.0

The room was amazing, with its own private rooftop terrace. The staff were so friendly and helpful. And the food was excellent, we ate one evening meal when we arrived, and the breakfasts were perfect. Highly recommended!!!

Cons: Nothing.

Andy

2 weeks ago

10.0

COLIN

3 weeks ago

10.0

STEFANIA

3 weeks ago

10.0

Accogliente, pulitissimo, profumato, arredato con gusto. Colazione con prodotti diversi ogni mattina e cucinati al momento. È stato un soggiorno bellissimo. Camera enorme e altrettanto bagno enorme con bidet. Comodo come posizione. Una sera abbiamo anche prenotato la cena buona e abbondantemente. Non trovo nessun difetto!! Inutile dire che lo consiglio.

Caya

3 weeks ago

9.0

Het voelt als een intieme en veilige accommodatie, het personeel is zo vriendelijk en voelt heel familiair. Ze zijn ook erg flexibel en behulpzaam.

Bonner

1 month ago

10.0

Excelente ubicación en la medina, un oasis de tranquilidad. Ofrece un desayuno muy rico de productos locales muy fresco y rico. Staff excepcional, muy atentos todos siempre con sugerencias y facilitando reservas y transfers. Un placer quedar en la Riad du Ciel

Ragnheiður Björk

1 month ago

10.0

We stayed in the wonderful Riad de Ciel for 8 days. From the first day we felt like home. Everything is done to make you enjoy your stay, nothing is too much trouble. The riad is so well situated in the Medina, lots of restaurants and shops close by, still so quiet and cozy here. The rooms are decorated in a beautiful, romantíc style. Clean towels and bed linen every day. Delicious breakfast with, fruits, fresh bread, home made pancakes and fresh orange juice among other things. Last but not least Simo, Rachid and their team Sana, Mona and Marwan go out of their way to make your stay convenient and unforgettable. Thank you for wonderful dinner upon arrival, doing our laundry and offering tea or water everytime we came home from a long day out in the city. Thank you all for caring and making our stay in Marakesh so wonderful.

natalia

1 month ago

9.0

Destacar la tranquilidad del Riad. Los desayunos (tuvimos 3) variados y muy ricos. La atención de todos los empleados, que hacen que durante la estancia no te falte de nada. Es muy bonito y habitación amplia (des etoiles), algo oscura eso sí.

Cons: Como negativo destacaría la ducha, porque tiene poca presión y el desagüe no tragaba, por lo que se formaba piscina. A la llegada no tuvimos problemas de encontrar el Riad porque usamos su servicio de transporte, pero si es cierto que no está señalizado, aunque nada que google maps no arregle :)

Tooley

1 month ago

10.0

We are a family of 4 (children 12 and 14) and had an amazing experience at Riad du Ciel from start to finish. It really is such a peaceful sanctuary in the middle of the noise and wonderful chaos of the Medina. Service was exceptional - every member of staff could not have been more welcoming and helpful. Nothing was ever a problem from organising taxis to bringing us mint tea and tasty Moroccan sweet treats when we got in from an exhausting day walking the busy, hot streets of Marrakesh! The Riad itself is a beautiful and relaxed space. We had two rooms on the first floor which were both huge with extremely comfortable beds and fabulous bathrooms. Our room had its own private terrace and little pool. Listening to the call to prayer as we watched the sun set over the city from our terrace is an experience none of us will ever forget. Breakfasts were delicious with plenty to choose from and varied every day. To sum up, if you are going to Marrakesh, and want to stay in the Medina, we don't think you could make a better choice! Highly recommend!

Mariana

1 month ago

10.0

Boa localização, quarto espaçoso e incrivelmente decorado ao estilo árabe. Funcionários simpáticos e atenciosos.

Cons: Ouve-se algum barulho mas nada de grave ou que possa ser melhorado uma vez que o quarto dá para o centro da riad que é onde se faz o pequeno-almoço.

Alicia

1 month ago

9.0

Arlette

1 month ago

5.0

Sfichi

2 months ago

10.0

L'établissement est magnifique, le personnel extrêmement sympa et gentil, fort à l'écoute. Super séjour. Mille merci pour tout.

Cons: Petit bémol, un petit frigo dans la chambre est bien venue.

Linda

2 months ago

10.0

Charming riad with a comfortable room and bed, an amazing shower, helpful staff and delicious breakfast. Easy to find location with a petit taxi stand nearby. The manager also gave us great restaurant recommendations and a very useful map to get to key sites.

Cons: The wifi was a bit spotty in our room. Don't know if that was because we were on the ground floor.

Heba

2 months ago

10.0

The property is Amazing but the Amazing about this place are the people. I travel around the world and Never meet such an honest, strive to help and give you the best price for anything you ask for and an honest opinion. If you happen to see Rasheed or Simo, you will be Super lucky

Cons: Nothing

Sabine

3 months ago

10.0

Schlichtweg ein Traum! Unglaublich gastfreundliche Besitzer, die unseren Aufenthalt in Marrakesch unvergesslich machen werden….

BASTIEN

3 months ago

9.0

Nous sommes habitués à aller au Riad du Ciel quand on voyage à Marrakech ! Nous aimons le calme du Riad, sa localisation proche du centre de la medina, la sympathie des hôtes, et la chambre du ciel et son petit rooftop privé :)

Cons: Rien !

Sebastian

3 months ago

9.0

Ruhige Oase mitten im Trubel von Marrakesch. Pool für die Erfrischung nach und/oder während eines anstrengenden Tages voller Entdeckungen in der Medina. Sehr höfliches, kompetentes und zuvorkommendes Personal. Absolut saubere und gepflegte Räumlichkeiten. Ausgiebiges Frühstück. Tolle Architektur und Einrichtung.

Cons: Die Klimaanlage war leider nicht stark genug, um das Zimmer im heißen Sommer auf die gewünschte Temperatur herunter zu kühlen. Dies sollte nach bereits erfolgtem Hinweis unsererseits zum Komfort der zukünftigen Gäste nochmals geprüft (und ggf. repariert) werden.

Manuel

4 months ago

10.0

La struttura è fantastica, le camere sono enormi e veramente pulite. Il giardino e la piscina sono un’oasi di pace. La colazione super e Rachid sempre presente ma discreto allo stesso tempo, rendono questo Riad assolutamente da 10!

Cons: Anche sforzandosi non riesco a trovare nulla di negativo.

Léopoldine

4 months ago

10.0

Magnifique Riad très bien entretenu, dans un coin tranquille et central de Marrakech. Propreté impeccable, AC et déjeuner délicieux. Le personnel est très gentil et accommodant!

Cons: Rien à dire!

Ruiz Lopez

4 months ago

10.0

Claire

4 months ago

10.0

Probably the most beautiful and luxurious hotel experience we have ever had! Rachid and the staff made us very welcome. The Riad is a calm, beautiful oasis in the middle of the busy medina. Breakfast was wonderful and we really appreciated the pool to cool off in the heat of the day. I could not recommend Riad du Ciel more highly.

Cons: n/a

Malcolm

4 months ago

9.0

Lovely decor, good location, felt safe. Traditional furnishings. Small pool but good to cool off in.

Feenie

5 months ago

10.0

Great and attentive staff, room always cleaned thoroughly, nice varied breakfast each morning, and just a beautiful riad in general with a great plunge pool and orange tree for added ambiance! I would definitely stay again.

Cons: Everything was good.

Fiona

5 months ago

10.0

Super clean, quiet and peaceful with plenty of beautiful spaces to lounge and relax. The rooftop and pool were my favourite. The staff were kind and welcoming.

Cons: The twin room I was in could use a few small improvements for the comfort of future guests: fix the electrical outlets so they all work, add a mount for the shower head so you don’t have to hold it, and add lights to the closet so you can see the contents easier.

Bruce

5 months ago

10.0

By far the best place to stay in Marrakech. The staff was amazing and attentive and the Riad was well kept and gorgeous. The breakfast each morning was delicious and the staff gave many recommendations for restaurants and things to do around the city. The rooms were all very well decorated with many amenities. Everything is close by and walkable as well. The shuttle to and from the airport was also very convenient.

Jacob

5 months ago

10.0

This experience was amazing! For sure, we will come back!

Cons: We are pleased with the whole experience!

Catherine

5 months ago

8.0

Our first experience of staying in a Riad blew us away. It was so beautiful and peaceful. The room was comfortable, breakfast was fresh and delicious. Thank you

Marina

6 months ago

10.0

William

6 months ago

10.0

Marco

6 months ago

10.0

The place is nice and beautiful. Personal are super friendly and ready to help. Breakfast are good and abundant. The place is very well located close to the souks, many restaurants, and less than 20 minutes walk to many other places of interest.

Cons: Nothing to dislike

Nerissa

7 months ago

9.0

Due to emergency situation at home, we shortened our stay, supposed to be 4 nights, we only stayed for 2 nights. It was a pleasant stay. Staff are helpful.

Jean

8 months ago

10.0

It was a beautiful oasis in the middle of the chaos of Marrakesh

Lindsay

8 months ago

10.0

Derk

8 months ago

9.0

The perfect place to stay in the Medina. The room was great and decorated in line with the great culture of Marrakesh. We will definitely rebook this Riad when we return. The staff were tremendous and very helpful.

Cons: Like everything

Haun

9 months ago

10.0

The staff was incredible and they exceeded any expectations I had. The decor of the hotel and the room was as traditional as it gets. Fresh, massive breakfasts provided every morning. Right in the heart of the Medina. Anything you could want to see in Marrakech is just a short walk away.

Allison

9 months ago

9.0

It was lovely and clean, beautiful architecture, room amazingly decorated, great to have roof terrace as an option. The staff were amazing, so helpful and very attentative. Thank you!

Cons: It was perfect to stay in the Medina. Just for other travelers, the Medina is very busy and can be loud. Expect to hear some outside noise but it is a lovely oasis in all the noise.

Christianna

9 months ago

10.0

James

9 months ago

10.0

This riad was great, inside it was very peaceful and quiet. The room was clean and very comfortable. The breakfast every day was plentiful and delicious with different options each of the 3 mornings. The riad is not far from Jemaa el-Fnaa only a 15min walk (once you have worked out all the turns to make in the souks) Rashid was really helpful and even arranged an early breakfast for the day went into the Atlas Mountains. Communication up front with Simo was great to organise a car from the airport. Overall a great place to stay, highly recommend!

Steven

10 months ago

10.0

After some initial confusion on our room, SiMo made it all right. Loved our accommodation. The Riad is stunning and the staff excellent.

Harris

10 months ago

10.0

Beautifully decorated. Good location. Good breakfast. Great staff

Cons: Liked everything

Gabriela

10 months ago

10.0

It is an oasis of calm in the midst of chaos. It is one of the only good things about the stay in Marrakech.

Kristofer

10 months ago

10.0

Everything with this riad is nice- especially the friendly staff! They really are so helpful with whatever you need. The location is perfect for shopping, allthough not in the most busy part of the souk. A very nice breakfast with small changes everyday. The rooms are very clean, spacious and with a lot of charm. Hope to come back soon!

Valera

11 months ago

10.0

I looooved the room. I had two rooms and both were so beautiful :) a little paradise

Cons: Nothing! In the first room it was a bit cold but I got more blankets so all superb!

Knight

11 months ago

9.0

Ahmed

11 months ago

10.0

Verified traveler

11 months ago

10.0

Very nice RIAD, amazing people, very friendly and helpful. Rooms are spacious, no TV though, rooftop terrace, good breakfast

Alid

1 year ago

9.0

Location, Staff and service

Cons: Nothing

Attila

1 year ago

10.0

Beautiful Riad with exceptionally kind staff. Our first room was a normal size room, and we were offered a larger room from the 2nd night - a very generous upgrade for free. Our second room was enormously huge with a double bed (made for giants :) ) Breakfast is lavish, you can survive almost the whole day with having only the breakfast. The building, the rooms and the inner courtyard are beautiful.

Cons: Nothing. Everything was perfect.

Marc

1 year ago

10.0

It was the most wondrous room I have stayed in. An absolute dream.

Anna

1 year ago

10.0

Simon was very welcoming and helpful even before our arrival. He contacted me asking if we needed help with anything before arrival and sent a car for us to the airport upon request. When we arrived, he served us tea, and showed us a map of the medina, explaining every little detail and helping with our itineary while in marrakech. I needed his help quite a few times, and he was always avaliable to call. He recommender us restaurants (NOT big touristy ones, but small street-food and cheap but delicious places), and each time we took a taxi somewhere he told us what the normal price would be so we could bargain the prices to a regular level. The rest of the staff spoke impeccable english as well, were very helpful and kind. Excellent breakfast! It was different every day. The locatikn of the riad is on a calmer street, but is a minute walk from the souks. Our room was comfortable and pretty, and was not loud at all. This is probably the best place I’ve ever stayed at, and if you have the chance to stay here yourself, do not miss it!

Cons: Nothing

Melanie

1 year ago

10.0

The peace and tranquility the minute you step into the riad. The breakfast was plentiful and tasty and Simo couldn’t have been more helpful!

Cons: The only very minor issue was the water pressure in the shower wasn’t great, but it wasn’t enough to cause a major problem! Otherwise, we had no complaints. Use google maps and not Apple Maps as apple have the riad in totally the wrong place!

Ei

1 year ago

9.0

Hospitality, decor and ambiance of the room & riad. Was shown few better units and instantly regretted not booking those ..for next time :)

Cons: My db room, while well decorated and large, is dark as night, with window only to an interior stairway. The position of it also kept me up each night with loud teens hanging out in street. Recommend the larger units facing courtyard.

Thomas

1 year ago

10.0

The traditional building and super friendly staff

Nicholas

1 year ago

8.0

The location was fine, the room was very good and spacious. The breakfast was a little inconsistent. How about a boiled egg for breakfast. Simon and Rachid we’re absolutely fantastic, so helpful, so friendly.

Cons: The photos of the swimming pool are deceptive. - it appeared to be a lap pool, but is it not a swimming, just a pool of wqter for soaking.

Stephen

1 year ago

10.0

Great location. Surprisingly quiet. Lots of room.

Louise

1 year ago

10.0

Riad du Ciel was a very special place. It was peaceful, beautiful and charming with such care and attention given to everything. The staff were so kind and unassuming and had an amazing ability to be available whenever you needed them yet remain discrete and respectful of your privacy. The breakfast was delicious. Great location too right next door to the perfume museum and very close to the souks. I would wholeheartedly recommend Riad Du Ciel and will definitely stay here again if I am lucky enough to return to Marrakech. Thank you!

Cons: nothing it was all perfect

Alexandria

1 year ago

10.0

After researching dozens of properties I’m so happy we settled on this one. Beautifully designed and the staff is so welcoming. It’s walking distance to everything you need without being in the center of a busy street. Best part is the taxi can pull up right outside so you don’t have to carry your luggage through the Medina like with many other riads. Rooms are very clean and each one is unique.

Jovan

1 year ago

10.0

We stayed at 5 riads around Morrocco and we loved Riad Du Ciel the best. We liked the intimate feel of the Riad, how clean it was and how personal the service felt. Simo was on hand to help with everything!

Cons: This is a personal opinion but it would be great if they had cheaper airport transport (I think theirs was 20 euros and we ended up using booking.com service for 10 euros) or maybe instructions for people not using their transport as they don't have external signs indicating where the riad is. I know Simo sent us his number so the driver could call him but we didn't end up doing that as we had a language barrier with the driver.

Ahsan

1 year ago

9.0

Location, Riad itself, pool, staff, breakfast everything was brilliant We were allowed access to the kitchen that was super convenient with two years old to store her stuff in fridge or heat up milk at odd times

Cons: It’s in old town so I expect dust but I reckon rugs do need deep cleaning

Heather

1 year ago

10.0

The breakfast was delicious and just right for starting a busy day exploring the city. The staff were fantastic, nothing was too much and they were incredibly helpful and insightful. The riad was a perfect oasis within the busy city.

Deepak

1 year ago

10.0

Shelley

1 year ago

10.0

The Riad is very beautiful and in a quiet location in the Medina. The moment you enter there is calm and tranquility. Simo and his staff are so welcoming and are always available for any advice and help with bookings. The breakfast is delicious and varies each morning. Highly recommend 10/10

Cons: Everything was perfect

Cary

1 year ago

10.0

Absolutely loved staying here. HIGHLY recommended. Such a blessing! Huge gratitude.

Peter

1 year ago

9.0

Sophie

1 year ago

9.0

Aidan

1 year ago

10.0

The host was very welcoming and helpful and attentive. The riad was very beautiful and calm. Very clean.

Sandra

1 year ago

10.0

The breakfast was excellent, freshly made and served in the lovely courtyard area. The location is very good; very central and safe. The members of staff are first class, so helpful and go the extra mile.

Cons: Everything was perfect!

Harley

1 year ago

10.0

The property was beautiful and our room was amazing. The staff were so attentive and lovely.

Cons: All of the property was lovely.

Juliana

1 year ago

10.0

Wonderful stay. Spacious room with private bathroom and separate seating area that overlooks the center of the Riad. Beautiful breakfast each day. Great service from all staff. Close enough to the city center and far enough to not deal with excess noise.

André

1 year ago

9.0

Nitish

1 year ago

10.0

Best part of this hotel/riad was the staff. Simo was an excellent host and helped us book several resturants and taxi's for us. The riad was great and they made our stay very comfortable. The location is ideal with a taxi stand 5 mins away from the riad but it is also central enough to walk within the old city.

Cons: The breakfast was a little hit and miss. Every day was different but the amount was very good and the juice was fresh and the coffee was strong.

Brendan

1 year ago

10.0

The Riad du Ciel is one of the nicest places we have stayed at. We opted to be met at the airport avoiding the hassle of trying to find a taxi. We were dropped off at the front door where Simo was waiting for us. We had a delicious traditional meal at the Riad for our first night. Breakfasts were also excellent. Our room was very clean, large and airy with plenty of traditional features and included a large balcony area. The Riad also has a large roof terrace with sun loungers, couches and chairs with views across the rooftops to the Atlas mountains. Our hosts Simo and Rashid were always really friendly and helpful and provided recommendations for cafes and restaurants as well what sights to see and what to avoid. All excellent advice. The Riad is well located in the Medina and has some very good restaurants only a few minutes walk away.

Helmut

1 year ago

10.0

The property is exceptionally quiet, exceptionally clean and above all beautiful in every respect and you have the highest level of privacy. The Riad is also located perfectly…and the moment you enter, the buzzig city quiets down. Spacious rooms, wonderfully designed with hand-picked antique furniture, fantastic breakfasts and dinners…but above all and most important aspect: the service was unmatched - SiMo, Rachid, Aziz and all the lovely ladies in the kitchen took care of us as if we‘re family…they offer all great advice, share their deep knowledge about their country and can offer you wonderful packages to experience Marrakech/Morocco (in- and outside the city)…we cannot thank them enough, they made the Riad even more special and were the reason why we felt so safe and so at home…and the view from the rooftop is gorgeous too - enjoy the sun coming up and going down - it‘s worth every minute. We definitely want to return (-: Practical info: they have a strong and stable wifi all over the Riad! THANK YOU ALL!!

Cons: Nothing - except we could‘ve stayed a lot longer (-:

martin

1 year ago

10.0

So much more elegant more beautifully furnished than other houses. Service superb even moved our table by the log fire specially lit for us.

Sebastian

1 year ago

9.0

Great room & bathroom, breakfast. Very helpful staff. 👌

Cons: We stayed to shoot:-)

Janis

1 year ago

9.0

Tatiana

2 years ago

9.0

We truly felt like we were staying in the beautiful home of friends. Charming, spacious rooms, caring staff, delicious breakfasts. SiMo and his staff were exceptional. Great location in the Medina.

Lisa

2 years ago

9.0

Beautiful place, authentic and amazingly hospital hosts

Cons: A little noisy from the street

Taeun

2 years ago

10.0

Sebastien

2 years ago

9.0

The Riad is well situated within the medina and walking distance. It is close but slightly off the main roads so quiet and enjoyable. It really feels like a peaceful heaven within the medina. Restaurants are close by and walking distance. The rooms are spacious and comfortable. Last but not least, the staff is incredible. Kind, helpful, genuine, I cannot thank Simo, Rachid and all the staff. Thank you

Cons: N/A

Okuzu

2 years ago

10.0

The property was charming. Traditional Moroccan furnishings. It was tastefully done and very comfortable. The staff was welcoming, responsive to our every need. It was simply fabulous.

Cons: Nothing at all.

Marwan

2 years ago

10.0

Everything was amazing from A to Z

Cons: Nothing

Stefan

2 years ago

10.0

Very nice riad. Extremely hospitable staff!

Bryson

2 years ago

10.0

I had a long stay at Riad du Ciel and was glad I had chosen this wonderful place. The riad is located just north of some of the more bustling areas of the medina, which means a short walk to most of the attractions you'll be interested in visiting. The riad itself was beautiful -- a very peaceful courtyard and my room (the Music Room) was comfortable (good A/C, a nice little private patio, and a bathtub). Other guests have noted street noise at night -- from my experience, the Music Room was very quiet and I didn't have any trouble sleeping. Breakfast in the morning was delicious and plentiful. But the best part of my stay was the kindness and warmth of the riad staff. Simo and his colleagues all appeared genuinely interested in making my stay comfortable and fun. I would strongly recommend this riad to anyone.

Enzo

2 years ago

10.0

I highly recommended this place because of the atmosphere, good food and courtesy of the staff. They will promptly figure out all your queries and make your stay pleasant. Thank you.

Giulio

2 years ago

10.0

location, room, breakfast, kindness of the employees

Cons: nothing

Parvathi

2 years ago

10.0

A gorgeous property right in the city centre. We stayed in two different rooms that were both decorated tastefully. The staff are excellent and thoughtful. Rashid was especially helpful and went out of his way to make us feel absolutely comfortable and cared for. We look forward to going back!

Cons: Nothing at all

Loïc

2 years ago

8.0

Simo notre hôtes est une perle qui à tout fais pour nous faire passer un bon séjour.

Anna

2 years ago

10.0

the best part of our journey in Marrakech! SiMo and his colleagues are the best hosts. the place is beautiful and peaceful. they made for us upgrade for the room with terrace. it definitely worths to stay in it!

De

2 years ago

10.0

location is perfect and the facilities and breakfast were exceptional. Simo was an excellent host and helped us get around Marrakech as well as make dinner reservations. Overall, a great place.

Verified traveler

2 years ago

10.0

I really loved the room and I was really impressed their hospitality. I would love to stay their hotel again.

Søren

2 years ago

8.0

Perfekt beliggenhed lige på kanten af Medinaen med Souks. Taxaen kunne køre helt hen til hotellet. Dejlig tagterrasse med mulighed for solbadning. Hjælpsomt personale, som hjalp med at booke udflugter mv. Personalet arrangerede transport til og fra lufthavnen og sørgede for, at der var aftensmad til os ved ankomsten. Vi fik god vejledning omkring restauranter, seværdigheder, aktiviteter, hammam og udflugter. Der var pænt og rent på hotellet. Hotellet er virkelig flot med storslået udsmykning og få værelser. Lydisoleringen af værelserne var dårlig, men det skyldes den autentiske stil. Heldigvis ligger hotellet i et stille område, så der er ikke meget larm udefra. God morgenmad.

Giovanni

2 years ago

10.0

Service level really TOP! everyone has been EXTREMELY nice and allowed us to have the most amazing time during our holiday there. The Riad has a really nice private terrace, it is in a very convenient are and has a great level of privacy and comfort. Really an awesome experience!

Kate

2 years ago

10.0

Nathanael

2 years ago

10.0

Perfectly located and beautiful place to stay on the doorstep of the old city. Simo, rachid and the rest of the staff were so kind and welcoming - Highly recommend. We were welcomed on our first night by a homecooked meal, which was actually our favourite meal of the whole trip (highly recommend doing this if you have a chance). A very romantic setting for our first night away next to the cool pool and orange and lime trees. The rooms are great and were always spotless when we got back each day. The breakfast was also great, full of lots of nice treats - fresh orange juice, coffee, and breads/pancakes, honey, Moroccan peanut butter (peanut butter, argan oil and honey). We also arranged an airport transfer to and from the Riad, organised by Simo (far easier than booking our own). Thanks Simo and Rachid, you are great hosts!

Cons: We didn't stay longer....

Ceri

2 years ago

10.0

The Riad du Ciel is in a really lovely central situation so it's really easy to safely walk to many of the tourist sites. The staff are really friendly and offer help and advice with bookings. Simo was particularly helpful and called around to many different hammams to find one that was available on the date and time we wanted. The breakfasts were generous, absolutely delicious and they changed daily so we had an opportunity to try lots of different foods. The rooms are large and clean and it feels like a real cool oasis of calm in amongst the bustle of Marrakech. I would highly recommend staying here as its a beautiful, safe, clean, friendly space.

Dimitra

2 years ago

9.0

Joseph

2 years ago

9.0

The Riad is beautiful and peaceful. It provided us a wonderful escape from the hustle & bustle of Marrakech medina. The staff there are absolutely wonderful. They are very attentive and constantly offer us tea and snacks while we were around or back for a break from the medina. Everyday the room get a nice tidy by the staff and new towels and shower gels were provided. It also has a nice terrace, perfect place to relax after a tiring walk in the city. The Riad doesn't have a big sign from outside so if you are arriving late at night, do let the staff know as the locals might try to get money off you if you seemed lost and needed guidance. Overall, I will highly recommend this Riad as they make us feel very welcome and comfortable throughout our stay.

Cons: We stayed in the Dorée Standard Double Room, it is situated right next to the street so some noises from the street do get into the room. Early morning could be a little noisy sometimes as it sounded like there was bin collector outside. The hot water can be a little temperamental as it could get cold when trying to run a bath. I struggle to keep the aircon running as it constantly switched on and off, possibly on some sort of timer.

Kate

2 years ago

10.0

Lovely accommodation in the medina, a short walk away from the souks and main square. Huge and varied breakfasts each day. Simo was so helpful organising taxis, tours and restaurant recommendations. He couldn't do enough to help which made our holiday easy and stress free. Would love to visit again.

Cons: Nothing, we had a great stay A tip would be to take ear plugs as the streets outside can be noisy from the mopeds. This would be the same for any Riad in the medina

Shuvechha

2 years ago

9.0

very beautiful, peaceful, well decorated

Cons: found one hair from someone else on my bed on my first day

Joelle

2 years ago

10.0

this Riad is beautifully decorated, very clean, comfortable and the personnel is friendly and very helpful. it is situated in the heart of the Medina. We had delicious meals made by two wonderful cooks. Breakfast was delicious, plentiful and varied with local breads, jams, honey and local amlou, a mix of almond butter, honey and argan oil. There were also fruit, cheese, eggs and a choice of tea and coffee. The beds were extremely comfortable, the bathrooms were very clean and had plenty of hot water which is not always the case in Morocco. Simo, Rachid, Aziz , Mouna and Sana could’nt have been more pleasant and catered to our needs.

Cons: Not much. It took a bit of sleuthing to figure out how to charge our phones as some electrical outlets are dependent on the light switches being turned on so we had to make sure our electronics were plugged into the correct sockets.

Andrea

2 years ago

9.0

Breakfast was taken by the pool, with morning flower smell. Everyday there was different break types, different jams and fruits available.

Cons: Having other meals besides breakfast is a bit complicated.

Verified traveler

2 years ago

10.0

Meget hyggelig og stile hotell, flott innredet, fint rom med alt som det trenges. God og hyggelig service. Frokost var god og variert. Hotellet er i Medina men det er mulig å kjøre bil inntil hotellet anbefales.

Jonathan

2 years ago

10.0

Fantastic genuine Riad, well positioned in the Medina and full of charm and authenticity. It was a calm oasis and a perfect place to relax and chill after a busy day sightseeing. Simo and Rashid were brilliant and they went out of their way to make us feel comfortable and get the most out of our stay.

Cons: nothing much except the bed was a little uncomfortable, but I am being fussy.

Brigitte

2 years ago

10.0

Riad du Ciel is a wonderful place. It is an oasis of calm and peace in the buzzy Medina. The patio and the Riad are beautiful and very tastefully decorated. We were served an excellent, home made breakfast in the patio every morning. There is a beautiful roof terrace overlooking Marrakech. The best thing about our stay was the staff. SiMo, Rachid, Aziz and everyone was incredibly kind, friendly, and welcoming. They really went out of their way to make us feel at home and shared many great insights and tipps about Morocco. We will return to Riad du Ciel when back in Marrakech and I can highly recommend the place. We had an amazing time there.

Cons: Nothing. It was great.

David

2 years ago

10.0

Mark

2 years ago

10.0

maxine

2 years ago

8.0

Stunning property, literally an oasis of calm amidst the hustle and bustle of the Medina. Very friendly staff

Samuele

2 years ago

10.0

Superb.

Cons: None

Thomas

2 years ago

9.0

Breakfast was very nice, a bit of variation everyday. Rachid was very helpful in organising a day trip and also transport from and to the airport.

Cons: The lighting in the room des etoiles is quite weak and could be warmer. But I’m really nitpicking here.

Tommy

2 years ago

10.0

Me and my girl really enjoyed staying at this hotel! This is one of the most beautiful places we have ever stayed. Get the true Marrakech experience in this amazing riad. The location is great and easy walk to everything in the medina. Great restaurants and cafes all around and easy access to taxi stand. The staff is very helpful and knowledgeable and went above and beyond to provide us great service. A highly recommend.

Emily

2 years ago

8.0

Breakfast really nice, accommodating staff who gave us breakfast flexibly in the mornings. Rooms clean and serviced each day. Organised some day activities for us and helpfully showed us map. Nice touch of tea on arrival.

Cons: Bed was not too comfy - advertised as large double but 2 twin beds put together and hard mattress (in superior double room). At night, did feel a little unsafe at times in the area (not to do with the property)!

Yonah

2 years ago

10.0

James

2 years ago

9.0

Yesica

2 years ago

10.0

The Riad is absolutely beautiful, and the staff is impeccable! Helpful tips, great host, highly recommended 👌

Cons: Nothing to add

Linda

2 years ago

10.0

everything - it is even better than photos large rooms great breakfast

Cons: everything was good

Ido86

2 years ago

10.0

* Design * Amazing shower (water pressure and hot water) * Super clean * Spacious " Great breakfast

Cons: * Wifi signal inside the rokm was not great * Sound proof could be better

Karl

2 years ago

10.0

Staff was really really nice ans polite. They helped us with the directions and anything we could have ever wanted. There was really nice atmoshpere and room was really clean. Cleaning lady did awesome job, probs to her! Breakfast was good and traditional. Locations was great, pretty close to the center of medina. Ask some tea in the evening and spend some time drinking it next to the lit fireplace, it's awesome. We also heard from other guests, that they had new years dinner made by the hosts, that's next level. I would recommend this place to anyone anytime!

Anca

2 years ago

9.0

Very friendly and warm welcome, the hospitality we had at Riad du Ciel was extraordinary!

Eleonora

3 years ago

10.0

everything perfect! they even upgraded our room

Eleonora

3 years ago

10.0

the service was amazing. the managers are friendly and available for every request. it was my birthday and they even bought a cake for me. the rooms are big, clean and comfortable. we were 4 girls and the place it is also very safe and taxi can leave you in front of the door

Cons: nothing

Giuseppe

3 years ago

10.0

Rachid

3 years ago

9.0

Neil

3 years ago

9.0

Neil

3 years ago

10.0

Suzanne

3 years ago

9.0

staff was awesome.

Cons: no comfortable Lounging chairs in the courtyard area made it tougher to enjoy this wonderful amenity (outside of meals)

Beth

3 years ago

10.0

amazing place amazing Staff

Cons: nothing it was excellent

Bonnie

3 years ago

8.0

The staff are absolutely wonderful, they are there to help with anything you many need. Breakfast is a really good spread of a mix to eat.

Katie

3 years ago

10.0

Tomaž

3 years ago

10.0

We had a realy big bed, slept like a baby :) Both hosts were very nice and willing to help with lot's of information. Nice roftop Extremely quiet place, which I love :) Love this riad!

Cons: nothing

Stephen

3 years ago

7.0

Steph

3 years ago

9.0

Robin

3 years ago

10.0

The riad is very well located for the souk and local restaurants. We opted for the large suite which was huge with an amazing bathroom and the piece de resistance with this room was the private roof terrace and plunge pool, perfect for the hot Moroccan weather. But above all was the staff. Simo and Rachid were both extremely friendly and helpful and nothing was too much trouble. The lady behind the scenes who made it all happen was seldom seen but was truly lovely on the occasions we did see her and she keeps the riad in perfect order.

Cons: Nothing

Marc

3 years ago

10.0

Everything. The staff is amazing, the room, incredibly elegant and comfortable, and the location is perfect: just at the edge of the Medina.

Cons: The stay was too short!

Eric

3 years ago

10.0

This is a stunningly beautiful and elegant property, incredibly comfortable and spacious. The attention to detail in the ceilings, doors, armoires, chairs, bathroom and common rooms gave the place an enchanting charm. Breakfast was luxurious. The staff went beyond expectations to ensure we were well cared for, comfortable and safe, which created an oasis amidst the madness of Marrakesh.

Cons: The shower in our room drained slowly, which was a minor inconvenience. Aside from that, everything about Riad du Ciel was truly perfect.

Paul

3 years ago

10.0

Staff were nice and kind. Mohammed (manager) was waiting outside of the property when our taxi arrived. He greeted us with welcome tea and traditional Moroccan sweets. He showed us all the rooms in the Riad. He gave us clear direction to surrounding area and some sightseeing points. All the rooms were very spacious, beautifully decorated in Moroccan arts. There were 7 of us and we had privacy in each room. We were surprised how clean all the rooms and bathrooms were. Our grandsons enjoyed the pool even though it was small. Moroccan breakfast were served for breakfast along with coffee, fresh orange juice, attay (mint tea), fresh fruits. The table was set up beautifully. They provided big size water bottle in each room. Fresh roses were in the rooms as well. Our rooms were cleaned while were gone to lunch. We basically stayed at the property except going out for lunch and dinner because all of us liked it and felt like our own home. Our family thoroughly enjoyed our stay at this property. We will definitely be back in the future. Thank you Mohammed and other staff (lady who prepared our breakfast) and gentlemen who worked night shift. We give you top rate!! From Yi Dynasty!

Cons: None

Nancy

3 years ago

6.0

Resort was lovely, beautiful and very calming. Breakfast was great everyday. My individual lock for my door was very theme but not adequate. Returning at night to find teenager boys sitting by the resort’s door. My worry was at nighttime :(

MarWiz

5 years ago

10.0

Excellent place to stay! Staff is courteous, facilities are beautiful and well maintained, and very convenient touristic location. Small, cozy.

Verified traveler

6 years ago

10.0

Staff went out of their way to assist. Beautifull riad in a hood location

Verified traveler

6 years ago

8.0

Simo, Rashid, and the team are lovely! Warm and helpful. And the Riad itself is lovely. Please note that although it is technically in the medina, it is rather well removed from most of the sights and activities.

JW

7 years ago

10.0

Very nice and clean riad amidst the chaos of the Marrakech medina. Wonderful breakfasts served in the quiet courtyard. Large rooms and luxurious bathrooms. Good location

Gregory

7 years ago

10.0

What a beautiful Riad! We had a great stay! Food was excellent and Simo and Rashid were very accommodating and helpful! I highly recommend Riad du Ciel!

Riad du Ciel Marrakech

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Reviews (142)

Customer Reviews & Ratings

9.6 / 10

John

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COLIN

STEFANIA

Caya

Bonner

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Ahmed

Verified traveler

Alid

Attila