InsiderInns - Get Closer to the Dream

Kjetil

1 week ago

9.0

Lite og koselig

Cons: Litt nærme Souke

Sonia

1 week ago

8.0

Axelle

1 month ago

8.0

Joanna

1 month ago

9.0

Excellent breakfast and in a central location. Staff were accessible and very helpful. The room was lovely and we had a private roof terrace.

Cristina

1 month ago

10.0

This the best Riad we ever stayed. The staff was absolutely amazing, very helpful and kind. The design is impressive and breakfast is very variable and delicious.

Elizabeth

1 month ago

10.0

The Riad is beautiful and quirky and we loved the themed rooms (we actually stayed in two). Every space felt considered, and it was very family friendly. We loved the turtles and the kittens!

Cons: Nothing, everything and everyone was wonderful.

Marc

1 month ago

10.0

Super nice and super clean. Location is awesome.

Cons: Tv not much of Chanel and no smart tv access.

Maxime

2 months ago

8.0

Orustbo

3 months ago

10.0

Excellent service. Beautiful room. Shower with hot water working perfectly. Breakfast with everything you would possibly need. I got picked up at airport by taxi from hotel and I don't think I would have found it on my own. Narrow winding streets in all kinds of directions, it takes a day or two to find your way around. Great place to stay in the center of Marrakesh , walking distance to everything. Had dinner at Riad two nights. Great roof-garden for relaxation. I would stay here again.

Fitzgerald

3 months ago

8.0

Really nice breakfast and very friendly and helpful staff. The only downside was the worry about finding our way back to the Riad through the maze of souks. We eventually saw that as a challenge and adventure 😊 it would have helped to have a better sign even on the street of the Riad

Cons: Finding our way back at night.

Naheem

3 months ago

10.0

Martin

3 months ago

10.0

Marta

4 months ago

3.0

Ubicació

Cons: Que em van donar tota la info sobre els serveis de l’hotel. Ningú, ni la jefa de recepció em va f

Li

4 months ago

9.0

Very friendly staff

Cons: Dated facility

sandman215

4 months ago

10.0

Couldn’t have been happier with our Riad. They were warm and welcoming and made sure to take care of us when we had to get up early that would have missed the terrific breakfast buffet.

Naheem

4 months ago

10.0

Everything

Cécilia

4 months ago

8.0

Super emplacement, petits déj extra. Personnel sympa. Très jolie déco. Chambre confortable.

Cons: Le bruit de la terrasse lors de la mise en place (très tôt) du petit déjeuner : comme si il y avait un déménagement au-dessus de nos têtes. Très désagréable. Des coups de masses, sûrement dans les alentours, donnaient l'impression d'un établissement en travaux. Incommodant. Le prix prohibitif des excursions (je ne m'en suis aperçue qu'après les avoir réservées) sans plus value particulière.

560adinaj

5 months ago

10.0

Our experience there was wonderful; they were very attentive to our needs. We had a fabulous breakfast in an orange grove, and the hammam and massage services were absolutely gorgeous. We recomand this place. The rooms was very beautiful in the arabic style. This riad is located in the heart of Medina, but înșine is silence and it has a google vibes.

poli

5 months ago

8.0

La struttura è nel cuore della Medina...noi avevamo due stanze molto carine e pulite con prima colazione... la stanza da 3 aveva un soppalco e ha un giardino, la stanza da 2 aveva l'accesso alla terrazza...è bello e pulito e ha una colazione abbondante con prodotti freschi e genuini. Abbiamo provato la cena ed è stata molto buona. Personale professionale e gentile

Rafael

5 months ago

7.0

Pauline

5 months ago

9.0

Raffaella

5 months ago

7.0

I servizi e l'accoglienza

Cons: Le camere, non si può alloggiare una terza persona in un soppalco basso con una scala pericolosa a pioli

Francesca

5 months ago

9.0

Roberta

6 months ago

9.0

Estefania

6 months ago

9.0

Riad Karmela Princess is absolutely stunning. The decor is beautiful and full of Moroccan detail, and the location is perfect, right in the Medina, but still calm and comfortable. The staff were super kind and helpful. Breakfast was delicious and the rooftop is a great spot to relax after exploring Marrakech, with a cute jacuzzi. . Everything was clean, cozy, and well organized. Definitely a great choice for anyone visiting the city.

Rene

6 months ago

8.0

Helen

6 months ago

10.0

It was beautifully decorated and felt so homely

Cons: Nothing negative to say

Enzo

6 months ago

8.0

gillyo876

6 months ago

6.0

This is my personal review and will not reflect everybody's trip . What a trip ! Firstly I became unwell ..Say no more . The staff at the Riad are absolutely lovely they work very hard in that intense heat , the breakfast on the rooftop was fresh and an amazing selection of fruits, yogurts, cheeses, honey, jams, breads , salmon, avocado, pastries, you name it . ( my tummy was a tad sensitive ( so stuck to what was good for it . My friend wolfed down everything lol . Our room .. I hate dark spaces, it was dark.. but got over that my letting in as much shutter light and door open as possible. Please people if you are booking a transfer to the riad do it through the riad . Easyjet transfer is a nightmare , there is no way a mini bus can get down those passages, they dropped us off , a man who rolled our luggage through busy streets didn't know where the riad was , half an hour later we were so knackered but we arrived to a very warm welcome. The first night tired , we went to the 1112 tea garden and picked up a chicken dish with flat bread expensive, but stunningly beautiful. 2nd day , had a trundle round the medina, souks , had a chicken skewer with salad , lemon ginger tea , back to the riad enjoyed the roof top terrace, little jacuzzi to cool down lovely evening despite I wasn't feeling great . Saturday we had arranged a night out at the comptoir darma .. taxi booked both ways via Karmella.. that's uptown marrakesh . Wow how the other half live ( take plenty of money ) but it was a fabulous dining , belly dancing , French dj disco on the top floor experience , sadly I puked my expensive dinner up .. still wasn't feeling good , the man on late duty at the riad that night was a diamond, got me water and a pill to " settle " my marrakesh belly . Next day booked a most amazing Hamam ( ill post name later ) . I felt new again . Evening trek to a recommended restaurant, "cosy bar," approx 20 mins walk .. busy street be aware of all around you .. on the way home 9.30 pm ish . Woosh my friends phone was snatched out her hand .. Police involved, extremely traumatic .. a night we shall never forget .. we left the police station just before midnight after statements etc .. got lost down darkly lit passages. Riad again rescued us in our despair , sent a tuk tuk to find us . Thank you . Anyway long story short the phone and young lad was found ( sad for the lad im sure his punishment will be grim ) our trip was our trip . The riad staff where second to none .. it's marrakesh medina with it's smells and madness and sadness to be honest. So if it's your bag .. go for it!

erikasX3945DV

7 months ago

10.0

I travelled to Marrakesh with another female friend and arrived late in the evening; the Riad is located in the old town and due to the narrow roads our driver could not drop us off in front of the Riad so we were met by a staff member on our arrival at the closest drop of point. During our stay the team has been extremely helpful and kind, always answering our questions and ensuring we had everything we needed/wanted. They always arranged someone to escort us to our drop off /pick up points when we had early morning(hot air balloon and sunrise) or late evening (sunset in Agafay dessert) experiences booked. The Riad is really beautiful with positive and calm atmosphere, one can relax and enjoy the rooftop and the various courtyards whilst taking a break from the busy streets of Marrakech. Overall we had a very pleasant stay and will de definitely stay again at Riad Karmela Princess when I'll return to Marrakesh again.

Adele

7 months ago

10.0

Beautiful concept of several riads together as one hotel and spa. Roof terraces, plunge pools and the most hospitable, helpful staff we have encountered in a long time. Massive bed in a large clean room and decent WiFi.

Cons: Breakfast was good but not as good as everything else

Wai Ngor

8 months ago

10.0

The hotel is so well located in the city centre. It is extremely easy to experience the life of local Morrocan in the area.

leajc17

9 months ago

10.0

Wow what an amazing find. This riad is simply perfect in every way. If you want authenticity this is the place to stay. The staff are amazingly attentive and couldn’t be more attentive. The suites are gorgeous and luckily we had a private rooftop terrace accessible from the room. A very Special stay for a special occasion, nothing was too much trouble

alma

9 months ago

10.0

Staff was very helpful and friendly I would highly recommend it

Alexandra

9 months ago

10.0

fifi050

9 months ago

10.0

Our stay at this hidden gem,started by a member of Staff meeting us from our Taxi and escorting us to the Riad ,the Karmela Princess was purfect stay ,it’s an amazing place, peaceful,calming and totally relaxing,with amazing ,helpful and respectful Staff,each one went above and beyond to make our stay a wonderful experience, the Rooms are all unique with a lovely touch of fruit delivered every other day and also with welcomed Air Conditioning as the Weather was extremely hot,more then usual for the time of year……It’s ideal placed to explore the Souks and lovely Restaurants although the Riad offers superb meals on its Rooftop Terrace and also a good snack menu ……..If you are thinking about holidaying in the Karmela you want be disappointed.

MARIA ISABEL

10 months ago

8.0

El Riad es muy lindo, la zona de la Medina difícil de acceder. Llegamos y no encontraron nuestra reserva y nos hospedaron en el hotel de al lado, que no era nada bonito…

koggers

10 months ago

10.0

Riad Karmela really surprised us. It is a little gem in the Medina; excellent position, elegant rooms, cozy atmosphere, professional staff, good breakfast, quiet patio to relax, indoor swimming pool ! It is a fantastic place for your trip to Marrakesh .

Suzan

11 months ago

9.0

The location was wonderful, although it would be difficult to find on your own. Be sure to avail of the Riad's driver to get you there the first day. This is one of the only hotels that serves alcohol--a huge plus for us.

Cons: We loved our stay. The owner and his female assistant at the desk in the Princesse were the only two staff members that seemed aloof and not particularly friendly. Breakfasts were okay, not great.

Sally

11 months ago

9.0

Andrea Aldo Carlo

1 year ago

10.0

Riad nella Medina, semplicemente delizioso , personale professionale ed attendo ai bisogni del clienti . Sempre disponibili con il sorriso. Posizione facile per raggiungere il suk e i monumenti da visitare Super !!!!

Noellia

1 year ago

10.0

The confortable room, the staff was super friendly, the riad is so beautiful and peaceful, everything was perfect

Cons: Nothing

Murray

1 year ago

10.0

Location was perfect for us once we found our bearings. All the staff were so helpful and kind, even taking us to a nearby cafe on our first day for lunch. We felt very cared for and well looked after. There was a good selection at breakfast and omelettes made on request. The Karmela was an oasis of calm and tranquility, our room was lovely with its own roof terrace.

Jacob

1 year ago

10.0

If I could give 6 stars I would. Mohamed, Amine, Aziz, and Fatima were excellent and saw to our every need. The Riad is beautiful and comfortable. I cannot recommend Riad Karmela Princesses enough.

Marina

1 year ago

10.0

Nothing was too much trouble for the wonderful team. Hakam in particular was exceptional. Highly recommended.

Marina

1 year ago

10.0

Exceptional in every way

Xenia

1 year ago

10.0

2014Jay2014

1 year ago

6.0

This is a decent Riad and well situated. I have just returned from a trip. I will provide some info that may help fellow travellers. This is of course just my experience and should only be taken as that. You may well feel differently but i will try and provide an honest appraisal as i do find comments which are balanced helpful to me when i am choosing. General info - Marrakesh is quite chaotic and there are very few signposts in the Medinas and main tourist areas so expect to get lost. On arrival the Riad host gave us a map and suggestions which were helpful. We mitigated our disorientation by booking a walking tour of Marrakesh on our first morning at 10am and used the hour before that to find our way to the meeting point using the map given. The tour gave us a good perspective and orientation. Most activities start in or near a cafe at the Jamma El Fina and locating this area and how to get back to the Riad should be a priority on the first morning. Streets are narrow and there are 2 wheel cycles, scooters, motorbikes zipping about so keep your head up and look before turning. This is not a good venue for disabled people i don't feel. The main areas feel warmer than the temperature suggests. Also - the timekeeping is on par with the Swiss - don't be late by even a minute - this isn't like most of Asia/Africa/Mediterranean - they are really punctual. Money - get your dhirams at Marrakesh. Don't change much at the airport if any. We booked our Taxi via the Riad as we read Taxi's drop off away from the Riad (true) and unless you know how to get there, you will get lost and its not fun when you have bags. The taxi driver called the Riad and they sent someone to meet and guide us. The drivers don't expect a tip (we gave a small tip on our return trip and luckily it was the same driver). So you can manage not to need local currency until you get to the Riad. The Riad will change money (we just took GB Pounds and converted there). Exchange is very slightly better at Jamma square (the exchange next to the cafe Argana i found was the best option). So if you are converting a small amount just do it at the Riad for convenience but if you are going for a long stay, the main square may be better. A word of caution about the fasting month - things do get a bit chaotic past 5pm - partly all locals seem to be rushing about to finish jobs and get home to break fasting and after 4pm ish - many can get irritable, i suspect from dehydration/hunger - entirely understandable but being aware helps. I have made a note never to travel to a muslim nation again during fasting month - i had not even considered this when booking. Riad - specific - good location, quiet, breakfast is excellent and hosts mostly helpful (apart from the aforementioned 4pm to 7pm period). They do serve alcohol but to me seemed pretty judgemental - i also had to pop over to the Karmela that has the reception when i needed to get more (mostly they just handed me what i wanted rather than bringing it to where we were sat and I felt a bit like i was being disapproved off. To me if they feel that way, they should just not serve any. If you are and you are the host, be more hospitable perhaps? This is an ok Riad. Not the cheapest and not sure i felt better for paying more than others i was browsing when i selected - but i haven't actually stayed at a local comparator so this is just my feeling vs what i was expecting. There is a barbers just round the corner - lovely man and i got a decent haircut for 70 Dhs (about 6 quid). There is a restaurant called Naima - Bon Couscous about a 2 minute walk from the Riad - they serve only 1 dish - Chicken + Couscous for 100Dhs - was really good. It may be a good place for your first nights meal as it is so close, if you don't fancy eating at the Riad (we did out of convenience and not knowing about Naima, but it was a nice meal) - 2 courses and glass of wine was about 50 quid at the riad. Trips - we booked a tour of Marrakesh as mentioned plus a day trip to Atlas range via Viator (trip advisors site) - for about 20 pounds each - really good value for money there. I really don't know how they make this work profitably but it included a camel ride and a meal at the end. Well worth it. We also went to the Marjorelle gardens - booked directly with the garden - you have to book a time and even then there is a queue so get there 20mins before allocated slot. Taxi from the main square cost us 40 Dhs one way - they will start with 50+ but if you stick to 40, eventually you will get one. It is walkable - we walked back from the garden - and on route stopped at the handicraft shopping mall - fixed prices there so if you want hassle free shopping - this is worth going to. Sorry for the long review - but i hope it helps you. Enjoy your trip.

M8130NZkatieb

1 year ago

10.0

Our stay at Riad Karmela Princesse was absolutely perfect and completely made our holiday in Marrakech! We stayed as a group of 4 female friends and booked a family suite. I messaged the Riad in advance asking for 4 separate beds in our room, which we got. The suite was decorated beautifully, just like the rest of the Riad. Our beds were comfortable, we all slept really well except for a slight disturbance from the local cockerel in the morning, but I actually quite liked it. The information email we received from the Riad at the time of booking was really helpful, we used them for transfers from and back to the airport, there's no way we would have found our way to the Riad without their transfer and the staff meeting us and walking with us. Riad Karmela and Karmela Princesse are absolutely stunning. Our room was in Karmela Princesse but we often went across to Riad Karmela for drinks. We ate there on the first night and it was one of our best meals of our stay. Breakfast was fab too. We loved the rooftops at both Riads, so beautiful and peaceful sat up there in the sun with a glass of wine. We felt very comfortable and safe. The Riad is perfectly located close to the main square and souks. It was so busy out on the little streets, you can hardly believe how close to everything you are once you're in the Riad. It really is an oasis amongst the hustle and bustle. I recommend restaurant La Slimana close to the Riad. We had a fantastic meal there and they serve alcohol. Definitely recommend booking for any meals out in Marrakech. I booked 1 week in advance and many restaurants were already full. We really enjoyed lunch at Nomad too. Finally, I have to say the staff at Riad Karmela and Karmela Princesse were so, so lovely, they honestly cannot do enough for you. We were so well looked after. Thank you to Mohamed, Hakim, Majid and all the staff at both Riads they really did make our stay so special. If you're going to Marrakech, this is the perfect place to stay!

Katie

1 year ago

10.0

Our stay at Riad Karmela Princesse was absolutely fantastic and completely made our stay in Marrakech! We were a group of 4 friends and booked a family suite. I messaged the Riad in advance and asked for 4 separate beds. All communication with the Riad was promptly replied to. The information email from the Riad we received at the time of booking was really helpful, we used the Riad for transfers from and to the airport, there's no way we would have found our way there without their transfer. Our room was perfect, Riad Karmela and Karmela Princesse are absolutely stunning. We ate there on the first night and it was one of our best meals of our stay. Breakfast was fab too. The staff honestly cannot do enough for you, thank you to Mohamed, Hakim and Majid and all the staff at both Riads they really did make our stay so special.

Cons: We loved everything about our stay!

Glasgowboy001

1 year ago

10.0

What a wonderful place! Our taxi dropped us off in the nearest square and a lad from the Riad met us and led us and our cases down a narrow alley, then turned into a narrower alley, (all in the mayhem of people and motor bikes that is Marrakesh) stopped beside the Riad door and then- you enter this lovely building. It was an oasis of calm and the food and the staff were wonderful. The interior is lavishly decorated in Morrocan style and it was a restful peaceful place.

Ruth

1 year ago

7.0

Staff were friendly, décor eye catching and good range of items for breakfast

Cons: Shame plunge pool wasn’t in operation - would’ve been useful to know in advance.

Jay

1 year ago

6.0

It looked amazing in the pictures, the staff were great and it was nicely furnished.

Cons: The location was so hidden away, easy to get lost through the souks and inaccessible by taxi or car. Our room had a terrible smell which was difficult to cope with but no help was offered until the 3rd day of our 4 night stay when a reed diffuser was offered, which didn’t mask the smell. We were in the Karmela Princess opposite the main riad. There were no facilities or atmosphere so it’s better to stay in the main riad.

Agataandcat

1 year ago

10.0

Beautiful place to stay. Inconspicuous from the outside, beautifully furnished inside. Comfortable rooms, tea set, fresh fruit in the room every day, delicious breakfasts. Very helpful and friendly staff, nothing is impossible for them, you have everything you ask for. The Riad made our trip to Marrakesh unforgettable.

Agata

1 year ago

10.0

Beautiful place to stay. Inconspicuous from the outside, beautifully furnished inside. Comfortable rooms, tea set, fresh fruit in the room every day, delicious breakfasts. Very helpful and friendly staff, nothing is impossible for them, you have everything you ask for. The Riad made our trip to Marrakesh unforgettable.

soniab907

1 year ago

10.0

We have just returned from 3 nights staying in the art deco ceramique room. We had a fabulous trip and the riad was excellent. Amazing service- nothing too much for them. Good breakfast and a very enjoyable Hammam and massage onsite. Excellent location a 10 minute walk through the souks to the main square. Would thoroughly recommend. Thanks for a great trip.

Nadia

1 year ago

10.0

Location is great as close to the square and the souks. You can book your activities directly with the riad if that's your preference. The hospitality is second to none. Great staff that are attentive and aim to make your stay as enjoyable as possible!

JULIEN

1 year ago

10.0

Nous sommes ravis de l'accueil de ce tres beau riad, le personnel aux petits soins et toujours prêt à vous rendre service. Les chambres sont propres, petit déjeuner copieux et les soins hammam et massages excellent. Un merci particulier à Mohamed qui nous a chouchouté pour l'anniversaire de mon mari Au top ! Nous recommandons fortement ce Riad. Notre séjour était parfait !

Jan_Bjerre_Aagesen

1 year ago

10.0

As always when my wife and I are traveling, we look for authentic hotels instead of international hotel chains and hotels that has rooms a balcony or a private terrace. After several emails with hotels where the booking engines told us that the hotels had rooms with private terraces, which was not the case, we found Riad Karmela Prinsesse. A beautiful hotel in the middle of the Medina of Marrakesh and yet so quiet that you would think you were in the countryside. The hotel is truly authentic and the thoughts bring to One Thousand and One Night and Scheherazade's fantastic stories. On the lobby area, there is a small candle lit pool, where the guests can take a dip after a warm day, or on colder days sit in front of the fireplace and enjoy an marrocan tea. On the to floor there is a beautiful terrace, where the guests can enjoy breakfast, lunch and dinner or just relax in the sunbeds. Standing on the edge of the jacuzzi you have a perfect view of the Medina and the Atlas mountains. The friendly staff ensures that you in every possible way are not are in lack of anything. Room 7 has a spiral staircase that leads up to the large private terrace on the rooftop, where you have a sitting area in the one end and sunbeds and a sofa in the other. If you need anything of want to have breakfast you just go the the gate the terrace and you are in the restaurant and lounge area of the hotel. The hotel has been refurbished from the ground when the original house was turned into a hotel. In the lobby you will find an book that shows that amazing work that has been done to turn the place into what it is today All rooms has a different style and has been architected with great respect for matching designs. The breakfast has a variety of mortician foods as well as international foods along with freshly squeezed orange juice or multi juice. Eggs are made to your liking, just ask the waiter for your style of eggs. The hotel gives you the perfect place to relax after a day in the busy Medina or just to relax in general with a hamam or a massage at the sister hotel Riad Karmela which is 4 steps from the front door of Riad Karmela Prinsessa. What you don't expect from a hotel in the Medina is the sound of roosters calling and birds singing in the trees. It has been a pleasure to stay at the Riad Karmela Prinsessa and we will for sure be staying here again on our return to Marrakesh.

MARTIN

1 year ago

10.0

Incroyable, hospitalité et situé en plein coeur de la vieille ville, très spectaculaire.

856lizziec

1 year ago

10.0

Great place! Really friendly and helpful staff. Brilliant location too with so many shops and restaurants near by. We had mint tea and Moroccan biscuits on arrived, which was a lovely gesture. The restaurant is great too, very pretty surroundings and nice menu.

Conor

1 year ago

10.0

The property provided excellent hospitality for the duration of our stay. The staff accommodated us in every way possible, providing information, looking after our needs and the food and ambience was excellent. The location of the property is exceptional, just two minutes walk from the medina. The property is kept to an exceptionally high standard, very clean and constantly maintained. Our room was fantastic and cleaned every day. There is a nice terrace to take in some sunshine on the rooftop. The staff are very helpful and even arranged a taxi to the nightclub. Overall we would highly recommend, the staff and host couldn’t do enough for us. Well done 😀

Cons: Nothing

Miguel

1 year ago

10.0

Most beautiful place! Very clean and beautiful like it came out of the movies! Very dedicated and professional staff, excelent breakfast and restaurant, i have no words to describe!

Giverny

1 year ago

10.0

Arkadiy

1 year ago

4.0

Shaun

1 year ago

10.0

Sharmila

1 year ago

10.0

Great location? Rooms and property very quirky. Shame we did not have time for a hamam!

Will

1 year ago

10.0

Riad was amazing beautiful décor felt like a true palace and the staff was beyond amazing friendly respectful and extremely attentive and professional. We loved everything and every second there. Will & Daisy.

Mia

1 year ago

8.0

Super sweet and helpful staff and wonderful central location.

Stuart

1 year ago

9.0

Once you navigate your way around it’s a good location to visit Marrakesh

Cons: Wonderful courtyard and all very quiet to sleep. The staff were amazingly helpful could not do enough for you and always took the time to see if you were ok. Even when the other family members arrived they cooked some food in the evening which was perfect. They managed everything to ensure a very relaxing environment.

Rachael

1 year ago

9.0

The Road is in a great location easy to walk to the Medina and Square. Nothing was too much trouble for the staff always cheery and helpful. The property felt very safe The facilities are really charming and hold a great deal of authentic charm we especially like the roof terrace and plunge pool at the end of a busy day. We are in the restaurant and found the food very nice and due to time of year could sit outside

Cons: Nothing

Mannadiar

1 year ago

9.0

Excellent staff, most including Fathima, were very nice. Very welcoming and polite. Good breakfast. Close to Square (walking distance). We enjoyed sitting in the terrace in the evenings. Breakfast i the terrace was very enjoyable. Over all, very relaxing and comfortable stay.

Cons: As soon as you walk out, it's busy street and needs to be careful while walking along the street (with two wheelers running fast). However, after the first day, we started enjoying walking along the small streets and makes us feel very authentic

Annabel

1 year ago

10.0

The staff were absolutely terrific. Kind, friendly. The rhiad is a haven of peace. All questions answered. Absolutely delightful. Very attentive. Would not hesitate to return.and recommend to friends.

Cons: Our last night was disrupted by late night noise from children upstairs. We complained and the reception staff told parents. It continued for a little longer. Not the rhiads fault. But very frustrating at the time.

dankat72

1 year ago

8.0

I had a pleasant stay. The facilities were modern and well-maintained, with a comfortable and clean room. The breakfast was varied and enjoyable, and the common areas were inviting. However, the staff could have been more attentive. While the service was efficient, a bit more friendliness and willingness to assist would have enhanced the experience.

poddyjames72

1 year ago

10.0

We loved our stay in the Riad, an oasis in the Medina, staff fabulous and helpful, Riad clean, cool and relaxing. It’s a 15 minute walk to the Square either through the Souks or the Main Street., we found the street way turning left at the Mosque the easiest way back (especially at night) The little sandal shop opposite is worth a visit. We used the Hamman in the Riad and thought it was great, totally clean and refreshed after a day in the dusty streets. Oh and keep right!

MartaPalm

1 year ago

10.0

The hotel was very nice and extremely confortable. Breakfast was amazing in that they even had gluten free bread which for those of us who cannot eat gluten is really special! The best part of this hotel though was the kindness and helpfulness of it's staff, impecable.

Stiles

1 year ago

9.0

The reception and general service from the Karmela Princesse was outstanding. From the second we walked through the doors until we left, nothing was too much trouble In fact it starts from when you book... I urge you to take their suggestion of booking transfers direct with them. You'll be glad you did. Food is delicious, the atmosphere calming, the spa is outstanding! The information and guidance is available if you need it. The location is superb The only marginal negative for us were the ladies serving breakfast We seemed to be an inconvenience to them. We are not fussy, rude or high maintenance, in fact I would say we're really quite chilled but basic questions like 'are there any more plates please' were met with frowns and brusque tone. Not sure if this was because we were English speaking as other guests didn't seem to receive the same treatment. This certainly wouldn't stop us from returning to this absolute gem of a riad. I can't imagine this service and atmosphere could be beaten anywhere in Marrakech. If you're considering staying somewhere other than here, it will be your loss Thanks to all the team at Karmela for ensuring our break was amazing x

Cons: Breakfast service (attitude) was lacking. Choice of food was great

Lukasz

1 year ago

10.0

really delicious food - both breakfast and the dinner. The breakfast was very varied, in retrospect it was really the best we had in Marocco. Also the dinner was top notch. We also liked the room decorations. Also, Riad Karmella is the best choice for first time travellers - the staff was very friendly and could speak very good English. Importantly, upon arrival we received all the important information to get around the city including the map.

Cons: It was a bit stuffy in the rooms so we had to use the AC or open the windows/doors.

Kacey

1 year ago

10.0

Everything! The food, the room, the staff. Highly recommend

Cons: I loved everything

Nurcem

1 year ago

10.0

Everything was great, all staff was helping, friendly and very welcoming. They informed us very well about the city as soon as we went there. The room was clean and cozy and er totally fell in love with the terrace and the jacuzzi. We had our concerns as two female friend trip but the place felt very safe and there was a security at the entrance of our hotel street. We will definitely choose the same place if we go there again

Cathy_Bu_1111

1 year ago

10.0

Fantastic stay at this beautiful and well located Riad. It is an elegant oasis of calm in the heart of the busy Medina. Our room was perfect and the private roof garden wonderful. The staff were amazing, friendly, attentive, knowledgeable and helpful. They really looked after us and are an absolute credit to the hotel. We will definitely be back, thank you.

Charles

1 year ago

6.0

Property was beautiful although check out was a bit chaotic and wasn’t explained clearly.

S9077AFcamillab

1 year ago

10.0

I have just returned from a weekend break with a friend . We were originally booked into the sister Riad, Karmela upon arrival late at night we were greeted with a complimentary drink each, as we had missed dinner and also a upgrade to Princess. Our room was very cosy , clean and comfortable. All of the staff were lovely and attentive. The food n the Karmela restaurant was amazing and there was a gentleman with a guitar singing some lovely mellow songs. Breakfast was also very good. I would highly recommend staying at this Riad. Thank you for a lovely stay.

Sunnyhaven

1 year ago

8.0

What a beautiful Riad. So much better than a hotel. Lovely rooms. We stayed in a junior suite with 3 beds. However 1 bed is up some very narrow stairs. Ok if you're fit and agile. The bathroom could do with modernising though. But the shower was nice and hot and powerful. Staff were fantastic and took care of us. They couldn't do enough. Wish we had a couple of more days there. We reached the Riad quite late and most restaurants had shut. But they served us a welcoming drink and a delicious lentil bean soup. The massage was ok. I have had better. Food -breakfast choice was plenty if you eat everything. They cater for gluten free although they thought gluten free and vegan was the same. Not much choice for vegans. Paratha style and corn bread were vegan. They had soya milk. The vegan dinner menu was almost non existence but they offered to make us food which was all tasty. The location is OK. Tucked away but that means no noise from outside. You would need to get a tuktuk to take you there unless you knew the alleyways We would return.

Marion

1 year ago

10.0

Everything!! Breakfast was very good with lots of choices, facilities were good. We had dinner in the sister Riad, Riad Karmela and the food was delicious. The staff is incredibly attentive and made our night.

Cons: .

Andrew

2 years ago

8.0

Lovely ambience. Friendly and helpful staff. Lots of space to chill out. Beautiful decorations.

Cons: Shower not draining properly. Breakfast could have had more variety and better coffee.

Philip

2 years ago

9.0

The Riad is a beautiful peaceful oasis inside the busy Medina. It is a relaxing place, with a great restaurant and bar and rooftop terrace. The staff were very friendly and accommodating. The room furnishings were very beautiful

Cons: For some guests, the noise and chaos of the streets of the Medina might be too stressful.

Robert

2 years ago

9.0

The breakfast was very good and the very central location both interesting and convenient. Staff were always extremely helpful and friendly.

Cons: nothing

Marion

2 years ago

10.0

Exceptional experience!! I definitely recommend it, it totally exceeded my expectations. The staff was incredibly attentive and always helpful. Big variety of options for breakfast, dinner was really good as well (vegetarian options available!). We always felt safe and like we were at home. This place is a little oasis in the Medina. 10/10, will definitely come back!

Tozito

2 years ago

9.0

Location, right in the middle of the medina. Service and staff always wanting to exceed expectations. Breakfast.

Cons: Sound isolation of the rooms.

Chantal

2 years ago

10.0

The location and the exclusive decoration and ambiance.

Cons: Actually nothing

Duane

2 years ago

9.0

Prashant

2 years ago

9.0

Fantastic location, walking distance from all attractions within the Medina as it's very central. Staff were fantastic! Great breakfast! Would definitely recommend.

Claudia

2 years ago

9.0

The Riad is very well located in the middle of the medina. We have never stayed anywhere where the staff are so nice and helpful. Nothing is to much for them. We immediately felt at home. Breakfast is good with planty of choice. Next time we visit Marrakech we will definitely come back!

Cons: We cannot think of anything that was disappointing. It actually exceeded our expectations.

Justin Tyler

2 years ago

10.0

Look no further. Central to everything you want to see and do. The staff is amazing and super friendly. Also safe and enjoyable for LGBTQ .

Jean

2 years ago

5.0

The staff were very polite

Cons: Tv is useless Wifi signal was really bad Location seems sketchy

KD

2 years ago

10.0

I was pleasantly surprised to be at the property, the pictures are a true experience, the staff was amazing the location was central to everything. This is a must stay property!!!

Joanne

2 years ago

10.0

Stayed for 4 nights and had a wonderful stay. The place is an oasis of tranquility in the busy medina. The room was beautiful and the bed was super comfy. Breakfast was lovely. We had a massage there and that was better than the massage we had at another place where we went for a hamman. But on top of that it’s the staff that get this place 5 stars. Welcoming, attentive, friendly and extremely helpful. They gave us recommendations, made phone calls for trips, organised taxis and tuktuks and changed money. Without them we’d have spent a lot more time searching the medina - which is also part of the point of going to Marrakech -but not if you want to be somewhere at a set time!

Sharon

2 years ago

10.0

DANIEL

2 years ago

6.0

Bed was rock hard and very uncomfortable. Otherwise the place was satisfactory.

Flordeliza

2 years ago

4.0

The front desk was very helpful, Mohamed was very patient with us. He took the time explaining the maps going to Jemma el Fnna, but we still got lost twice. He also checked on us when we were walking to the square. At 1am we were going back to the Riad, we couldn’t find our place, I used goggle maps, there was no connection. It was very dark and scary, we called the hotel but could not connect. I would not want to stay there next time because of the difficulties finding the Riad. There’s should be more lights and signs visible for the location.

Jean

2 years ago

10.0

Title: Enchanting Stay at Riad Karmela Princesse, Morocco Review: My stay at Riad Karmela Princesse in Morocco was an unforgettable experience that genuinely encapsulated the essence of Moroccan hospitality and charm. From the moment I set foot inside the Riad, I was enveloped by an atmosphere of tranquility and elegance. The traditional Moroccan architecture and design resonated with an authentic and luxurious touch that was both captivating and comforting. The Riad Karmela Princesse team went above and beyond to ensure my comfort and satisfaction. The staff were exceptionally courteous, attentive and displayed a genuine passion for service that was truly heartwarming. Their dedication to guest satisfaction was evident in every interaction. The rooms were beautifully appointed, combining traditional Moroccan aesthetics with modern amenities for an optimal blend of comfort and style. The enchanting rooftop terrace was a delightful retreat, offering stunning views of the bustling Medina. The culinary offerings were another highlight of my stay. The breakfast was a feast of local delicacies, freshly prepared and served with a personal touch. I would highly recommend Riad Karmela Princesse to anyone visiting Morocco for an authentic, luxurious, and memorable stay. The charm of the Riad and the warmth of its team have left an indelible impression, making it my go-to choice for future visits. Rating: 4.5/5 stars

Laura

2 years ago

10.0

Azeem

2 years ago

9.0

staff

Cons: nothing in particular

Michelle

2 years ago

8.0

We enjoyed this property as the location was pretty central to everything and the breakfast options were great!

Houda

2 years ago

9.0

I cannot say enough about the staff especially Mohamad and Amine. friendly went if their way to explain everything to us and make sure we got everything we need. I really appreciate their kindness.

Cons: good location in the heart of old city. but on my third night I was tired of the commute every time I want to go outside

Rachel

2 years ago

10.0

Piers

2 years ago

10.0

an amazing oasis in the souks, taxi transfer arranged by the hotel directly so no worries there. we had a quick look at all the rooms, they are fab and colourful. Our room was the Ceramique Artdeco, glorious room, quiet, plenty of room, private terrace, own sun beds and access to the roof, to enjoy the fabulous jacuzzi, lovely to cool down in mid afternoon. staff are just so friendly and cannot do enough for you.

Cons: nothing. highly recommend

Yongji

2 years ago

7.0

Dbb1969

2 years ago

10.0

Great location, great breakfast, great service, very recommended Riad in the middle of the Medina

Cons: The muezzin at 5:00 was unusually long and loud.

Pontus

3 years ago

10.0

Fantastiskt läge mitt i gamla staden. Dold pärla! Med fantastisk service.

giulia selvaggia

3 years ago

10.0

Arredi meravigliosi, ottima posizione, personale squisito

Dr. Frank Klaus

3 years ago

8.0

✅ erstklassige Lage, inmitten der Medina. Sehr freundliches und hilfsbereites Personal. Klassisches Riad mit sehr schönem Baustil. Kofferservice, der die Koffer und die Riadgäste bis zum Abholpunkt bringt. Gute Massagen. ❌ Ameisen im Bad. Sehr hellhörig. Teure Preise für Ausflüge und Taxi. Frühstück nicht sehr abwechslungsreich.

Sarah

3 years ago

10.0

Jacinta

3 years ago

10.0

We spent 4 nights at Riad Karmela Princesse in early April. The staff at both Karmela Princesse and Riad Karmela opposite could not have been more helpful, friendly or kind. The Riad was an oasis of calm in the middle of the Medina. We had booked a suite for us and our two teenage children and had great rooms next to each other. The kids had a wonderful time with a great mix of activities as well as time on the terrace in the sun and in the pool. The Riad also had wifi everywhere which was super useful. Everyone was keen to ensure we had a wonderful trip and offered many suggestions for day trips and outings. We booked a day trip Ourika Valley, an evening trip with camel rides in the Desert D'Agafay as well as Jardin Majorelle during the day and the trips and transport were ideal. All of the drivers were friendly and informative and the map that the Riad provided on day one was brilliant and easy to follow through the Medina. As it was Ramadan while we were there we ate most of our evening meals in the Riad (due to timings) where they offered a choice of two set menus that changed each day. Every meal was fantastic and there was plenty of it. The breakfasts were also delicious and offered plenty of variety. Would highly recommend Riad Karmela Princesse

Christopher

3 years ago

10.0

Tranquil, restful and restorative. Wonderful staff who can’t do enough to give you the best experience whilst leaving you to it. This was our seventh visit to Marrakech, and by far the best Riad. Thanks Guys.

John

3 years ago

8.0

Attentive and helpful staff. Great location in old city.

Himasha

3 years ago

10.0

Amazing riad in the heart of the Medina. Staff very attentive, nice welcome with Moroccan tea and helpful tips about the city. The riad itself is beautifully decorated and plenty of spots to relax. Rooms were comfortable and had all the required amenities. We had dinner at the restaurant one night which was also delicious and a good selection for breakfast.

Cons: Nothing.

Robert

3 years ago

8.0

Lovely staff at this comfortable Riad . Good service , clean accommodation.

Deirdre

3 years ago

10.0

Breakfast was delicious Fresh juice, delicious teas and coffees, a wide variety of pastries as well and a charcuterie board with olives. Don't forget to try the almond butter with argan oil!

Cons: The early morning prayers in all locations can wake you up if you are a light sleeper, so have a pair of good earplugs handy.

Kathy

3 years ago

10.0

Absolutely fabulous stay! Incredible location (yes, like every Riad, hard to find, so use their air transport). So accommodating and helpful. Steps from the souk and all your dinner options, yet quiet and delightful.

Elizabeth

3 years ago

8.0

the staff

Cons: Marrakesh the city - pollution was hard.

JOLIVET

3 years ago

8.0

Et

Verified traveler

3 years ago

8.0

The room was not in great condition. Curtains didn't close properly. Room fridge didn't cool. The bathroom tiles cracked and tired looking. The general lobby is nice and comfortable. Breakfast is good and the staff are friendly and helpful. One day there was no hot water and that was annoying but eventually fixed. Airport pick up and other transport arrangements were good. The Agafay desert outing we booked thru the hotel was horrible and wouldn't recommend.

Guillaume

3 years ago

10.0

Quel enchantement pour notre séjour au cœur de la Médina, l'endroit est absolument somptueux, calme, propre. Le personnel est d'une gentillesse inégalée, la cuisine parfaite. Bref! notre séjour au Karmela Princesse sera inoubliable et nous recommanderons chaleureusement.

Chantal

3 years ago

10.0

The feeling of being in an exclusive place. All is so nice and the team is pampering you from the time you enter the riad. It is really the place to stay in the Medina. The atmosphere is very cosy and no need to say that the breakfast is very good. We had dinner too and it was also a great experience.

Abigail

3 years ago

10.0

We had an amazing stay at Riad Karmela Princesse. It is a stunning property, beautifully designed in true Moroccan style. We stayed there with our 2 kids (11 and 8) and had a family room which were 2 rooms next to each other. The rooms were spacious, both with lovely bathrooms. The staff were so warm and welcoming and nothing was too much trouble. It is located in the heart of Marrakech and close to cafes, souks, restaurants etc - all a short walk away. We'd highly recommend it.

christine anne

3 years ago

10.0

Everyone was very welcoming and Armine in particular looked after us very well. It’s a welcome haven of peace and calm from the bustle of Marrakech. Food lovely and rooms very individual. Swimming pool not used as not sure how clean it was. Will definitely book to go again.

Stephane

3 years ago

8.0

James

3 years ago

10.0

Wonderful place with the best staff, perfect for a city break right in the heart of Marrakech. I’ll be back.

Beverley

3 years ago

7.0

The staff at this riad were exceptionally helpful (with the slight exception of the woman at the reception desk of Karmela Princessa - she was a tad officious). We had some itinerary changes and they were exceptionally accommodating and helpful. The restaurant in the hotel next door (Karmela) was very good - I recommend for a meal for sure. Staff were very reliable in setting up taxi's, guides and other plans - five stars for management of details. If you want an experience of being in the middle of a busy Medina, without too much noise - this is your Riad for sure.

Cons: The location is both good and not good. If you want to be in the middle of Medina action without too much noise and filth - this is a great choice. If, however, you are in Marrakech for a few days, the noise and hustle / bustle of the alleys and the inconvenience of the narrow streets (and no cars) can be a frustration. The scooters in the unavoidable alleys are dangerous. My child actually got hit by a speeding motorcycle and she was so close to the wall she had no room to get out of his way. It becomes unpleasant to walk around at certain times - but this is not the fault of the hotel at all - the hotel staff were so considerate and helpful. Despite being a respite from the busy street, the Riad can be a little noisy as the rooms all face an internal courtyard. Other guests can be a bit noisy coming and going and of course the early morning call to prayer from the mosque next door is a unique wake-up call! I did not like the smoky fireplace at night as they close the roof of the courtyard and the smoke gets trapped. They were nice enough to adjust this for me upon request. The fire is way too small to really provide any heat - but it sure is smokey

Filip

3 years ago

8.0

Highly recommended. Location in centre of old city: you can walk everything from there. Beautiful interior design. Good restaurant. Very helpful staff. Few minor points are quality of wifi, and the rooms have little to no noise insulation.

Mark

3 years ago

10.0

The staff. The design. The breakfast.

Cons: Nothing.

Srirashmi

3 years ago

9.0

We had a memorable stay at Riad Karmela. The place is authentic and is decorated well to give Marrakesh vibes. Very friendly and helpful staff. Christmas evening dinner with Live music was great and so was the very relaxing and refreshing Hammam Spa by Khiltum and Saeed! Special thanks to Amine for treating us with tasty Gluten free vegeterian Pasta. Thank you very much for your hospitality - Hamsa, Amine, Aziz, Mohammed, and many others at Riad. Shookran.

Cons: Hot water availability in Bathrooms can be improved.

Chiu

3 years ago

6.0

Chiu

3 years ago

6.0

The staff members of the riad were professional and were willing to give a helping hand to guests at all times. The riad is about 8 mins walk from the closest taxi drop-off point. The doorman picked us up from there and helped bringing our luggage to the riad. The riad offers Moroccan food and French cuisine which are more expensive than the restaurant in the Medina but this should be expected. The room is clean and tidy and the beds are firm (not suitable for those who like plush beds). Bathroom is clean with clean towels, bath and shower gels offered for free.

Cons: Food choice for breakfast is limited to bread, cereal and cold cuts with no hot and warm food. There was a fireplace where firewood is burnt at night. The smell of the firewood was a bit strong in my opinion which may cause discomfort to those who are allergic to smoke and strong smell. We had to open the window in the room for better ventilation. On the night before we leave, the riad offered us early breakfast at 7am the next day because we had to leave at 7:45 the next day. While the offer is appreciated the breakfast didn’t come eventually, which is disappointing.

Jose

3 years ago

10.0

Jaro

3 years ago

8.0

The stuff was extremly kind and helpful. One of the reason our trip will be unforgetable. They gave us many really good advices, tips etc... If you plan any kind of trip ( to desert etc...) they will organize it. Rooftop as a place for breakfast, or evening chill is perfect. Rooms are spacious. All and all the hotel is the place where i want to returrn.

Ahmad

3 years ago

10.0

I want to thank Mohammad, the lady from the reservation (sorry didn’t catch up your name), Said, Mounir and the rest of the team. You guys are great, thank you very much for everything!!!

Rinaldo

3 years ago

10.0

Berta

3 years ago

8.0

Yanis

3 years ago

10.0

Shatasha

3 years ago

10.0

The staff was very friendly and very attentive to all your needs, just what you need if you want a getaway thats not about the hustle and bustle. I was surprised on how they actually provided you with someone to walk you to the Riad or from the Tiad after dark. That made me feel even more secure since I was alone.

Paul

3 years ago

10.0

The ambient, the design/architecture made RKP ideal for holiday. located within the Riad gave access to every day life of a typical Moroccan. very accessible to the Square and the market. The staff were warm, helpful and make us feel at home away from home in Nigeria.Always willing to solve every little problem and bottled water was absolutely free and in great supply. lot of nice sit out areas and family lounges for indoor games and jacuzzi ! For the 2weeks, my wife and our daughter had an unforgettable experience.

Cons: the internet sometime didn't work well in some areas, but it certainly something that can be fixed easily.

Fouad

3 years ago

8.0

The staff were very friendly, helpful and place was very nice.

benjamin

4 years ago

8.0

Plus: - au cœur de la médina, mais calme - bon service, staff charmant - chaque chambre est diffèrente Moins: - literie très inconfortable (dur comme du bois) - petit déjeuner basique et médiocre - salle de bain défraîchie

Vincent

5 years ago

10.0

Quelle magnifique semaine nous venons de passer avec Joël et son épatante équipe au Riad Karmela Princesse, un endroit plein de charme en plein centre de la Medina et à quelques minutes des souks et de tous les points d’intérêt de Marrakech. L’endroit est somptueux, le service digne des plus grands palaces, les repas préparés par Fathia tout simplement succulents. Toute l’équipe a été d’une attention remarquable, d’une sincère gentillesse, et a fait de notre séjour en famille un moment de détente et de dépaysement dont nous avions besoin et dont nous nous souviendrons longtemps. Merci aussi à Mohamed et Mohamed, à Bouchra, et à tout le reste du staff. Nous vous disons à très bientôt !

Verified traveler

6 years ago

10.0

Cadre magnifique, cuisine excellente, personnel accueillant, charmant et dévoué. Nous recommandons chaleureusement cet établissement.

Verified traveler

6 years ago

10.0

Wat hebben we een heerlijk verblijf gehad @riad Karmela. Heel sfeervol, superhosts, heerlijke ontbijtjes,... Van alle gemakken voorzien incl goede tips, taxiservice en vele aanwezige voorzieningen. Echt een aanrader!

HM

6 years ago

10.0

Magnifique établissement, bien situé, propre, personnel très gentil. Petit déjeune parfait.

Verified traveler

6 years ago

10.0

The staff we amazing. They were very helpful and Friendly. They helped us with many things and gave us great guidance and advice

Faqir

6 years ago

10.0

Initially messed up with wrong room allocation for two nights. after several complaints the owner sorted everything out. Staff were excellent and service was excellent. Overall, we had a very pleasant and enjoyable experience.

Verified traveler

6 years ago

10.0

This is a truly wonderful Riad in the heart of Marrakech. It is spacious, clean and well decorated. Most of all, the staff are amazingly helpful, gracious, warm and kind. Nothing is too mych trouble for them. They gave us useful advice about where to go and arranged a three day trip to the Sahara for us, which we would definitely recommend. The around around the Karmela Princesse is busy and noisy, but the hotel itself is like an oasis of calm. We have just left and already wish we could return.

maite

6 years ago

10.0

Todo tal como esperabamos, un lugar maravilloso, bien situado, y una gran atención por parte del personal.

Martin

6 years ago

10.0

Superbe Riad!! En plus, très bon emplacement et service irréprochable!!

Yvane

7 years ago

10.0

Le personnel a été très aidant et sympathique. Le Ryad est situé au cœur de la médina dans un quartier très sympa... à 5 minutes de la place Jam el Ef na et surtout à 2 minutes de la place des épices avec le fameux café des épices très agréable. Nos enfants ont pu se baigner dans les différentes Ryad de la propriete. Merci à Mohamed d’avoir été si accueillant avec nos petits. Un grand merci à vous

Verified traveler

7 years ago

10.0

We had a wonderful stay in the Raid Karmela Princesse. Hospitality was great, room was clean and spacious. Dinner was very good the one night we ate at the Riad and buffet breakfast in the morning was nice. At check-in they went over a map of Marrakech with us and even gave our two kids cards with the Riads address and phone number in case the got separated from us (which did not happen). Porter helped us get our luggage to where the driver to the airport was going to be meeting us since it is difficult for cars to reach where the Riad is loacted. Overall a wonderful stay.

Verified traveler

7 years ago

10.0

If you want a real riad in the real life Marrakech this is the place, staff are great they will get you something or do it if you ask and leave you alone if you want nothing. The place is amazing. A 5 minute walk to the famous square following a simple route. Get picked up from the airport with them, makes life easy untill you find your own feet, this was the first time for us and it made it easy for us x

Jason

7 years ago

10.0

Pool may have been oversold..it is small, cold, and in the dining area. Service was amazing!

Shahnaz

7 years ago

8.0

My friends and I had an absolutely fantastic time at the riad. The staff were very hospitable and catered to all of our needs without hesitation. They were even kind enough to minus taxi fares and food that we had during our stay there. The manager, Mohammed even brought us back to the riad after a night out of clubbing. My friends and I really appreciated that as the Old City can be quite scary to walk in during the night. I would definitely stay at this riad again. Thank you very much for everything.

Curtis

7 years ago

10.0

The staff are so amazing at this hotel. I have never had such tremendous service. Everyone is there ti make your stay excellent. The rooms are all different and very clean and very Moroccan. Hotel can be hard to find at first as you need to walk about a block to it...but excellent location..in the medina but just off the main area so you have quick access to the excitement but you are just far enough away for peace and quiet. Also excellent food!!! Best place we have stayed.

Verified traveler

7 years ago

10.0

Fabulous stay! Very accommodating and kind team who gave us great recommendations and advice for making the most of our stay. Plus a lovely welcome complete with complementary mint tea! Plus the riad was beautiful with a lovely plunge pool on the roof to cool off after a busy day in the medina.

Kate

7 years ago

10.0

Wonderful accommodations, wonderful staff! We were so lucky to have found this place!

Steven

7 years ago

10.0

The Riad Karmela Princesse was a great lodging. Located inside the Medina, it was a short walk to the souk ( a massive marketplace of 100’s of stalls) and the Central square of the city. Even though we were in the midst of the old city, once you entered the Riad you were in a new world. Entering through a small walkway, the the first floor has a totally enclosed courtyard with pools, fountains and plentiful outdoor living space. The next two floors are rooms. These rooms are beautifully decorated and generous in size. The roof terrace is where the inluded breakfast is served each morning and where you can arrange to have dinner. And I should mention they arranged to pick us up from the airport and had a book of tours they could arrange for you through the hotel. We went on 4 of them—-all excellent. We would definitely stay at the Riad Karmela Princesse again

Michael

7 years ago

10.0

Absolutely awesome! The owners really care about us having a good time. I felt like I was staying a best friend's house. (In a good way, of course.)

Claire

8 years ago

10.0

The riad was ideally placed in the medina and the staff amazing - room gorgeous and food excellent so staying in for dinner was also a great option after a day exploring

alisia

8 years ago

10.0

I stayed at karamela Riad about a month ago with my boyfriend for 7 nights. The riad owners, a lovely couple were both welcoming and knowledgable about the medina and Marrakesh. They took us through the do's and don't's of the city and shared insiders tips and knowledge. The Riad has been carefully decorated to be fun and colourful - the sister to riad karamela (the more traditional riad next door) owned by the same couple. We were able to use both riad amenities and had the pleasure of dining at riad karamela roof top traditional restaurant - we ate there around 3 times as their beef and Courgette tagine was one of the bests we have tasted! There is also a hammam spa where you can get a traditional scrub or massage, I highly recommend the scrub. Riad karamela has a fusion restaurant, the dishes were light and modern - taking notes from traditional flavours but with a twist. The meal was delicious and creative - I highly recommend having dinner at the riad. The staff were incredibly helpful, friendly and accomadating. The rooms are stunning - this really is a reason I would go back, check to see which colour scheme and style you prefer before you visit as each is individually decorated - to a very high standard. Our room had a private balcony, we had been kindly upgraded. The riadcan also book you in for a variety of activities to do in Marrakesh such as camel riding, biggie driving and atlas mountain trecking. I suggest booking through the hotel

Riad Karmela Princesse

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Double or Twin Room

Breakfast Included

$210.00

Junior Suite

Breakfast Included

$240.00

Junior Suite with Terrace

Breakfast Included

$291.00

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12:00

02:00 PM

12 AM

3 PM

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Reviews (159)

Customer Reviews & Ratings

9.1 / 10

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