Riad Africa - Marrakech Medina Maison d'Hote
Chain: Not Available
Description
Central Marrakesh Location
This Riad in central Marrakesh offers a convenient stay just a short walk from Djemaa el Fna, the bustling square.
Traditional Moroccan Charm
Experience the beauty of Moroccan architecture with a traditional courtyard, two outdoor terraces, and rooms adorned with Moroccan upholstery.
Relaxation and Culinary Delights
Unwind in the Riad's hammam, lounge areas, or by the pools. Indulge in regional specialties prepared by the chef for a true taste of Morocco.
Book now to immerse yourself in the vibrant culture of Marrakesh at this charming Riad.
Sentiment Analysis
Friendly staff
Good location
Clean pool
Comfortable rooms
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Sauna
Massage services
Availability Side
Superior Double or Twin Room, Ensuite, Courtyard Area
1 King Bed OR 2 Twin Beds172-sq-foot room with pool views Internet - Free WiFi Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - El...
Double/Twin Safari Room
This air-conditioned room features a satellite TV and an en suite with bathrobes.
Superior Double or Twin Room
Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned...
Guest Sentiment Categories
Cleanliness
Clean pool and beautiful rooftop terrace; however, some reviews indicated maintenance issues with certain rooms.
Service
Staff were described as friendly, helpful, and accommodating during the stay.
Location
Well-located in the medina, though some difficulty finding the Riad was noted.
Room Quality
Rooms were mostly comfortable, but some guests reported issues in secondary buildings.
Amenities
Amenities such as the pool and breakfast service were mentioned positively, but breakfast times could be inconvenient.
Value for Money
Some guests felt that the prices were high in comparison to nearby options.
Food and Beverage
Breakfast options were deemed limited; restaurant meals were seen as slightly overpriced.
Overall Experience
Overall a good stay with a few drawbacks, with many guests expressing strong recommendations.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessFor bookings of 4 or more rooms the property requires either payment in full at the nonrefundable rate or a 50% deposit to hold the reservation with balance payable on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties.
Reviews (369)
rachel
4 weeks ago
5.0
Staff were kind, rooms were clean, very helpful staff and I could leave my bag there when I went on a excursions.
Cons: Shower had no pressure, everything felt old and many fittings broken, the hairdryer was daw away from a mirror, no restaurant for lunch or dinner even though they said there is, room was tiny with no space to open my case except right in from in the bedroom door, no black out curtains so the light from the hallway shined all night in to the room. It just felt tired and in need of a renovation
Deise
1 month ago
10.0
Eduardo
1 month ago
10.0
Gunnel
1 month ago
8.0
Jane
1 month ago
10.0
Very comfortable and great location. The staff are exceptional!
Sara
1 month ago
8.0
Violetta
1 month ago
3.0
Meget ringe.
Cons: Det var næsten ikke noget udvalg
Barbara Gerber
2 months ago
7.0
Abdellah
2 months ago
8.0
ATLAS VERTICAL TRAVEL
2 months ago
10.0
Super
2 months ago
7.0
Dolenc
2 months ago
6.0
Veronica Francesca
2 months ago
8.0
Tipico Riad curato nei dettagli. Lo staff è molto disponibile. La colazione servita sulla terrazza con vista sul minareto è indescrivibile.
Cons: Difficile da trovare nel labirinto della Medina. Lo staff parla per un inglese stentato, difficile comunicare.
Joanna
2 months ago
10.0
Amazing two-night stay at the Riad Africa. We booked a twin room for me and a friend while passing through Marrakesh. Easy to find, with a Kech cab taxi booked at airport. It is close to a busy upmarket area of the medina, the rooms were clean, well equipped with everything you could need, including glasses and a fridge. The pool in the central courtyard was ideal for a dip in the heat of the afternoon, with gorgeous towelling robes to relax in. Staff here were endlessly friendly and helpful, with a special mention for Nordine. He was knowledgeable and charming. In all, I would wholeheartedly recommend as a great choice of amazing value for a comfortable stay in a well-located spot.
Cons: We had an evening meal, which was authentic and tasty, if a little over-priced for what you would get in restaurants nearby. Convenience, I guess. Breakfasts were a little limited when we were there with a buffet, but then everyone tended to breakfast at the same time.
ATLAS VERTICAL TRAVEL
2 months ago
10.0
Wonderful staff. Very helpful
Armelle
2 months ago
9.0
J’ai aimé : Le sens de l’accueil. La position du Riad. Les attentions et la gentillesse du personnel.
Cons: Pas de point noirs le personnel sait se montrer réactif et corriger les éventuels manquements.
johntiptop
3 months ago
9.0
This is a nice Riad tucked away down z side street. It was very peaceful and comfortable inside and the staff were very helpful.
Cons: Breakfast only starts at 8am and I needed it earlier. On the second day they gave me a breakfast bag which was OK.
Nicolas
3 months ago
8.0
The staff were outstanding — especially Hassan, who helped us with a lost phone, laundry, and local recommendations. Comfortable beds, working AC, and a large TV. Clean pool and beautiful rooftop terrace with lots of space to relax. Good location and overall charming atmosphere.
Cons: Our room was in the secondary building, which felt slightly neglected compared to the main riad. Small hole in the bathroom window facing the stairwell — a privacy concern. Wobbly bathroom tap that could use fixing. Not the best value for money compared to other riads we stayed at.
Ryan
3 months ago
7.0
Robert
3 months ago
7.0
Viviane
3 months ago
10.0
Sehr guet
Cons: .
Steven
3 months ago
8.0
We had a problem with a AC unit leak. The property manager took care of it right away and offered us a complimentary spa for our trouble.
Cordero
3 months ago
6.0
El trato del personal.
Cons: La habitación no me gustó mucho porque se escuchaba todo por la mañana. Debería de ser más barata para lo que era. Hay que tener en cuenta que no son HABITACIONES para dos personas y solo puede entrar UNA PERSONA
Nicole
3 months ago
6.0
The breakfast was ok, the a/c was good. Reliable staff. I didn’t like the location - in the market and a lot of of cats were in the market. No cats in the hotel though which was good.
Zane
3 months ago
8.0
Francesc
3 months ago
9.0
El personal fue muy atento y agradable durante toda la estancia
Solène
3 months ago
4.0
J’allais écrire un long roman pour décrire toutes les “merveilles” de ce riad, mais autant vous épargner ça : passez votre chemin, sauf si vous aimez les déceptions.
Marten
3 months ago
8.0
Das nette Personal, das gute Frühstück und die tollen Räumlichkeiten.
Cons: Der Eingang liegt sehr versteckt, auch wenn ich extra vom Markt durch das Personal abgeholt wurde.
London
3 months ago
3.0
Staff polite, and location
Cons: The room was like a coffin, for the value I thought it was definitely overpriced!
Nicholas
3 months ago
8.0
Arrived to be told that the room I had booked was not available, and we were being put in there sister riad. At 1st I was not impressed . Once taken to the other riad I changed my mind. It was amazing, the room had everything that you wanted. Kettle, fridge, tea and coffee, smart tv and air-conditioning. Room was very clean. Only downside I can say is the shower was always cold. Breakfast was amazing and and the hosts were great, nothing was too much trouble. They even gave my wife and I a amazing evening dinner for the inconvenience. Would definitely stay here again.
Jean Frédéric
3 months ago
7.0
Karina
3 months ago
9.0
Me hospedei de ultima hora e apenas por algumas horas no Riad. O rapaz que me atendeu foi muito gentil e educado. Fiquei num quarto (pequeno, mas confortável e ok para uma pessoa) com ar condicionado. Foi ótimo. O Riad é lindo, bem estilo marroquino, mas não aproveitei o ambiente pois só fiquei lá por algumas horas.
Cons: Como fiz a reserva de ultima hora, o receptionista nao tinha meus dados, e demorou para obter a resposta do "gerente" para liberar o quarto.
Nilsson
3 months ago
5.0
Frukosten var bra
Cons: När jag kom till rummet så var det fullt med vatten. Det visades sig att när de hade tvättat rent altanen hade de råkat spruta in vatten i rummet. Jag frågade om jag kunde byta rum men de gick de inte med på utan de torkade bort vattnet. Men rummet och framför allt toaletten var smutsig. Vidare var hotellchefen allmänt otrevlig.
Waqas
3 months ago
10.0
breakfast was pretty good
Oualid
4 months ago
6.0
Daood
4 months ago
8.0
D.J.
5 months ago
7.0
Molina Martinez
5 months ago
10.0
6 months ago
6.0
Le personnel était très gentil et au petit soin.
Cons: Le point négatif de l'hôtel est que les photos du site ne ressemble pas à la réalité.
Jason
6 months ago
10.0
Good location
Matej
7 months ago
10.0
Wonderful stay with friendly and helpful hosts! I had a great experience – the hosts were incredibly welcoming, always ready to help with anything I needed. Their hospitality made my trip even more enjoyable. Highly recommended!
Cons: Fantastic stay - nothing to improve!
Matej
7 months ago
10.0
Wonderful stay with friendly and helpful hosts! I had a great experience – the hosts were incredibly welcoming, always ready to help with anything I needed. Their hospitality made my trip even more enjoyable. Highly recommended!
Cons: Fantastic stay- nothing to improve!
Chitra
8 months ago
8.0
My daughter and I had a good stay at this property. The room was comfortable, the bathroom was pretty small and didn’t drain very well. There was some construction noise early in the morning, probably work going on in one of the adjacent rooms. Since it happened on the day we were leaving, we didn’t bother to bring it up with the staff.
Elizabeth
8 months ago
10.0
The breakfast every morning was excellent. The staff was very attentive.
Cons: The entire experience was very enjoyable.
Samavia
8 months ago
5.0
Location was good
Cons: The cleanliness was very suboptimal Dorty torn towels Unwashed glasses in the room The drawers in the room had wrappers from previous stay
Stephanie
8 months ago
1.0
I wouldn't know, they didn't show me my room
Cons: Rude and inappropriate service from two young men
Chris
8 months ago
10.0
Rafael
8 months ago
7.0
decoration, rooftop
Cons: room light, bathroom
Samavia
9 months ago
6.0
Location was excellent to explore medina.
Cons: The drinking glasses in the room were very dirty, clearly hadn't been washed since previous stay. The drawer had wrapper of crisps in it. Towels were very worn out and some torn with old stains on them. Very disappointed by the cleanliness and maintenance of basic amenities.
Guy
9 months ago
9.0
Friendly staff and great location. It was clean and well organized.
Cons: The room was a little dark.
Abeer
9 months ago
4.0
Anas
9 months ago
10.0
Karen
9 months ago
6.0
I had read the reviews so knew what i was likely to find. The transfer from the airport worked smoothly and the entry to the riad was fine. I was greeted by a young man (Said) and put in a
Nathaniel
9 months ago
6.0
Not sure if the hype of this place lived up to expectations upon reading reviews. The host is lovely and more than welcoming however everything runs on “African time” so don’t expect to do anything on time. Its sometimes a nice change from the chaos outside the riad in Marrakech streets, but difficult with a hungry toddler. The property is well maintained, but down a quiet dirty street. The service was slow and they were unable to keep up with breakfast demand. The roof terrace was nice but worn and most of the shades broken.
Saskia
9 months ago
7.0
Charlotte
10 months ago
7.0
- Great location not far from the main square. - Spacious and quiet terrace to relax. - Good and tasty breakfast. The staff also kindly prepared us a takeaway breakfast when we had an early start one morning. - Traditional architecture albeit in need of a bit of a refresh.
Cons: - Parts of the riad were in need of modernising/refreshing, for example the terrace furniture was showing signs of age and other parts were a bit tired. - Room didn't feel the cleanest we'd ever stayed in but did the job for the 2 nights we were there. - As other reviews have mentioned, this size of room (safari twin) is small - with narrower than usual single beds - but was fine for a short stay. [NB you likely wouldn't want to swim in the pool, it is more of a decorative feature].
Helen
10 months ago
8.0
Traditional riad in the heart of the Medina
Steven
10 months ago
10.0
Lovely people and food and room was great
Lauren
10 months ago
6.0
I liked how big the room was and the shower was nice.
Cons: I had to wait a long time for the room, despite it being ready. The owners also talked in their language about us and it made us uncomfortable.
Jatinder
10 months ago
8.0
Close and walkable to most places of interest. Didn’t get to spend lot of time at the property as I had a packed short trip but they have nice rooftop space to relax and enjoy
Patrick
10 months ago
8.0
Friendly and helpful staff. Breakfast on the terrace. Location of riad
Cons: Room. Very small, limited space for luggage or hanging clothes. Liked the riad in general but would advise paying more for a bigger room
Justin
11 months ago
10.0
Good hotel, my room was smaller than expected but still manageable for a few days. Clean through out with friendly staff.
Paul
11 months ago
8.0
Excellent position and easy to find following the directions. Staff were so friendly and helpful. Very quiet an beautiful rooftop
Cons: Room was quite dark
Simon
11 months ago
10.0
Beautiful location, room was comfortable, breakfast was a feast and it was very convenient for the Medina, Jemaa al-Fnaa, and transfer to the airport. Riad Africa made us unfailingly welcome. We had to make some last minute changes to arrangements and Riad Africa were very helpful. We really enjoyed our short stay and would recommend Riad Africa to anyone visiting Marrakesh.
Cons: Nothing much.
Neil
11 months ago
8.0
Location, quiet, lovely staff.
Cons: Breakfast was a but small and limited, pool water couldnt hurt from a filter (but was still swimmable) Shower was not warm and floor needed a good clean
Lee
11 months ago
10.0
Verified traveler
1 year ago
10.0
Close to everything. Good service - friendly staff
Catherine
1 year ago
8.0
Shahyad
1 year ago
10.0
Djordje
1 year ago
10.0
Jordan
1 year ago
5.0
Sameer
1 year ago
10.0
We really loved everybody's hospitality and their willingness to help. Saeed, especially, was an absolute gem. Genuinely, the people of Morocco are some of the highlights of the world, and Saeed and the rest of the staff embody that. When we go back to Morocco, we will 100% be staying at Riad Africa again.
Delyth
1 year ago
4.0
Location is great
Cons: Grimy, the pictures are misleading it's not as fresh in reality, breakfast served by people in outside coats (??), the place could be super just needs staff training on hygiene...dare I say ...get some women involved and it will be more welcoming and a better standard
Debra
1 year ago
10.0
I stayed at Riad Africa for 7 nights. The staff at the Riad are well trained, helpful and friendly. They did everything they could to ensure that my stay was great. Staff were always willing to explain things to me and answer any questions either about the Riad or about activities and places I wanted to go. The staff were not just there to run the Riad, but were concerned that their guests have a relaxing and enjoyable holiday. The chef is excellent, he produced delicious food every single night.
Cons: I would have liked my coffee glasses to be changed for clean ones daily, rather than rinsed out in the bathroom!
Zoltan
1 year ago
5.0
The heater worked well in the room. Staff are friendly and helpful. Wifi works well. Food is buffet and good. Location is good, but a little hard to find.
Cons: The room was very-very small, the bed was hard and shorter than me and the blanket is not comfortable. There is not much space for your legs at the toilet if you are sitting down. I selected this riad for the heated pool (as it was written on the booking page), but none of the pools was heated (and the workers did not want to heat it up because of vaporation). So I paid a lot more than what this small room would worth it.
Wendy
1 year ago
10.0
The location was perfect for walking around the medina. I enjoyed starting my day with breakfast on the rooftop. Redouane and his staff made sure I had everything I needed.
Cons: I don't have any dislikes
Autumn
1 year ago
10.0
The staff was so kind and accommodating. We felt so welcomed.
Eliza
1 year ago
5.0
Good location, good breakfast, beautiful rooftop
Cons: Very small rooms, slightly old, quite dark
Andrew
1 year ago
9.0
The staff were wonderful and very helpful. Recommendations were provided for local excursions and restaurants which we thoroughly enjoyed. There was great communication from the hotel and all airport transfers were arranged brilliantly.
David
1 year ago
7.0
Very kind and helpful staff. Centric location.
Cons: Small room with medium-quality facilities and overall ammenities.
Marcus
1 year ago
9.0
Mark
1 year ago
7.0
Good location, good staff, Room small but comfortable. Good Shower and Nice bed.
Cons: You have to order food. I asked for food and they said they could not give me. I asked for breakfast too, but I was too late. They did offer to make something after, but I declined.
Thandiwe
1 year ago
8.0
The rooms were comfortable. The hosts were extremely helpful and kind and tried to make my stay as comfortable as possible. The breakfast was a typical Moroccan breakfast! I like we could get fruit and youghurt. Excellent
Michael
1 year ago
8.0
The breakfast was good, with local Moroccan foods, tea, and coffee, My room was small, but had everything I needed for one person. The room was very clean and cleaned everyday. The hotel location was perfect for the souks and attractions.
Cons: There was a group of people staying in rooms next my room, they were very noisy, sometime shouting up until 03 00 am, which made it very hard to sleep.
Laila
1 year ago
10.0
Ikahn
1 year ago
10.0
Foster-smith
1 year ago
1.0
The big pool in the centre of the hotel was beautiful, although much smaller than it looks in the photos
Cons: We were totally ripped off, forced to pay 104€ for a very basic room that looked nothing like the photos here. When we refused to pay the extra, 3 men blocked the doors and wouldn't let us leave.
Tabinda
1 year ago
6.0
Marcus
1 year ago
9.0
Great location. Staff super friendly. Would stay there again!
Rebecca
1 year ago
9.0
Location was excellent. Loved the roof top zones.
Cons: Room very small, which is fine but it was tricky to access the bed for one of us as it was pushed in the corner.
Said
1 year ago
1.0
Staff are very friendly , Mr.Redwan the manager and Mr.Waleed in the receiption.
Cons: Disappointed to try to message them by email asking how to reach the place by transport BUT no reply received.then when I was nearby I call the phone N° nentioned in Booking, BUT no answer too. I been obliged to carry my baggage for a very long distance and unpaved road, via alley within an alley to try to reach the unknown addresse even for locals. Sone one offered to guide me but to pay him, I agree. Alleys were very dark.each time I been lost to reach the Riad. Room was very very small and does not deserve 455 DM /night ,I could not move inside it. Mr.Waid and Mr.Redwan allowed me to keep baggage there till to find another place to go and offered me a small jug of a Moroccan tasty tea as reconciliation. Really it was a bad , unaccepted experience
Demetris
1 year ago
9.0
Redwan was a lovely host along with the other staff, very accommodating, available to access the property all night as well
Cons: Room was very small
Mary
1 year ago
9.0
Friendly staff, very helpful . Lovely Riad ..
Mark
1 year ago
10.0
Sam
1 year ago
1.0
Nothing
Cons: Absolute Nightmare - Never Stay Here! I cannot stress this enough: never stay at Riad Africa! We booked our stay months in advance, only for them to cancel our room at the last minute after our payment went through, the night before we travelled to Morocco. They tried to relocate us to a completely different place outside the city, which was nowhere near what we had booked. When we refused, they became unbelievably aggressive. We were met by three men who argued with us, refused to refund our money, and tried to intimidate us into accepting a tiny, broom-closet-sized room that they hastily made up. The entire experience was hostile and uncomfortable, with staff being very rude and pushy. After a heated confrontation, they eventually moved us to another Riad who they were clearly friends with. However, it was nowhere near the same standard – no pool, no dinner, and completely subpar. These people are absolute charlatans who will take your money and then bully you into settling for rubbish accommodations. Avoid at all costs!
Karina
1 year ago
10.0
I chose this Riad since it was good value and also had the pools and spa. I booked the spa package which was excellent and refreshing. Place isn't new but it's charming and I had a nice stay there. The breakfast was simple but nice, beds comfortable and they had air-conditioning which is much needed as it was very hot. The staff went above and beyond to make your stay comfortable, very helpful and friendly. Overall it was an excellent stay.
Candice
1 year ago
7.0
Candice
1 year ago
7.0
William
1 year ago
8.0
Carole
1 year ago
2.0
I didn't;t use the facilities
Cons: The pokey rooms, the smell of damp, the limited service
Ana
1 year ago
6.0
Hospitality
Cons: Despite the location being close to the medina and jamma square, the streets leading to the riad are dangerous, especially in the late afternoon/dinner.
Richard
1 year ago
6.0
Position. Staff
Cons: Air con leaked on 3rd bed through the night making the bed virtually unsleepable in. Rooms small with poor lighting. Food average.
Daniel
1 year ago
8.0
Macmillan
1 year ago
10.0
MOhammed
1 year ago
8.0
The services provided by the property were ok. No complimentary tea or warm reception. Just water was provided. One issue I had and wasn’t addressed properly by the staff was about arranging a pickup from the station to Riad, I contacted the property via Expedia and there was no WhatsApp info, they didn’t respond to query in time. When I showed them unanswered messages the staff was trying to tell me that you may have contacted wrong property. I politely explained pls check this message it is sent directly to your property, there is no other property. I had to arrange a private pick up, wait at the station for 30 mins, pay extra for the trolley service and the staff response was “oh well you are here now”. One more time I asked for transportation back to the Airport I asked for help but their reference rates were very high as compared to services offered by others in the same area. To be clear these are not their direct services but extended services or through their affiliates. But for a tourist not familiar with the area and to get an end to end experience these were big gaps that I didn’t experience at any other Riad. All other Riads in Morocco were very helpful and arranged these services happily, Going out of their way and tried to make a good experience for me and my family.
Francis
1 year ago
9.0
Rein Blaalid
1 year ago
6.0
The room was spotlessly clean and well equipped, but extremely small, especially the bathroom. It was a very slim single bed with a hard mattress, and noise during the night from the power unit. The breakfast was fine, and location good (nearby the road and the main square). Also very good and fast service at check-in.
Mahamed
1 year ago
10.0
One of my best holidays. I was welcomed by staff. Great location, few minutes walk to Djemaa el Fna.
Neal.cardoso
1 year ago
8.0
Not able to give a review as never stayed in the Riad I booked, instead got moved to another Riad on arrival. Will give an 8 as all the staff were lovely, but I wish I had stayed in the Riad Africa.
Cons: Unfortunately, when I arrived I was told that rooms were under maintenance and we (2 rooms) were moved to a different Riad which did not have the amenities of the Riad Africa, I was really disappointed as I had chosen the Riad Africa for the amenities, Spa treatments, restaurant etc... I wish I had been told this a few days before I arrived, so I could have cancelled and booked another option. I was really upset, but decided to not say anything, as there was nothing that could be done as no rooms available (I booked this over 2 months before arriving to be told no rooms available on arrival).
Sofia
1 year ago
9.0
The location was amazing, the staff was amazing they were very friendly, provided us with all the needed information and they were always ready to help! They even allowed us to stay until was time of our flight!
Cons: The only down side was breakfast.
Rae
1 year ago
7.0
Great location! Had old-world charm. The bed was comfortable, and the room was quiet.
Lionel
1 year ago
10.0
Very close to the Medina and in the center of town
Cons: I would love a stronger air conditioner
Dourghal
1 year ago
1.0
The location
Cons: The photos are misleading; the pool and accommodations are quite a bit smaller in person than they appear online
Foluke
1 year ago
7.0
Norm
1 year ago
10.0
Very friendly & helpful staff very convenient for the shops & square
John
1 year ago
4.0
Emily
1 year ago
7.0
Francisco
1 year ago
5.0
Nice breakfast, beautiful common areas and helpful staff Really well located (5 min away from Jemaa el Fnaa)
Cons: My room was extremely small I had to put all my luggage on top of the bed to walk on the room and put everything back down to go to bed. I would never come back to that room again
Keith
1 year ago
10.0
Room comfortable. Small and well located hotel.. Staff excellent. Nice breakfast on roof terrace.
Elise
1 year ago
8.0
Wonderful staff, very clean and cosy. Super convenient location.
Cons: Beds are a little hard, wish I’d brought hair conditioner:-)
Youness
1 year ago
9.0
Joanne
1 year ago
5.0
Staff helpful , room was good air con was good
Cons: Bathroom needed to be redone . Mould and brown stains around bath area shower hose and tap all rusty. Around the bath was not very clean. Same in my daughters room the bathrooms need to be cleaned up.
Douglas
1 year ago
9.0
Ariana
1 year ago
10.0
It’s very close to Medina, I could do almost big part of the visit by walking to the pick up point. Staff is friendly and nice
Alec
1 year ago
10.0
Great Location, Friendly Staff, Safe Riad, Best in Marrakesh
Michel
1 year ago
8.0
Shuprova
1 year ago
10.0
The property was a traditional riad but with all the amenities you would need. The rooms were very cosy and had everything you might need.
Sam
1 year ago
10.0
This place was perfect!! Really clean and comfortable. Room was just want I needed. Bathroom was clean and spacious. Hotel is located in the old town about seven minutes away from the big market. Walking through the little shops leading to the market was great too! Would definitely recommend.
Currie
1 year ago
10.0
Good location and very friendly staff.
Claire
1 year ago
9.0
Becky
1 year ago
10.0
Absolutely amazing! Hassan and the rest of the team were so friendly, welcoming, informative and helpful. They couldn't do enough to make it the best possible stay. The roof top terrace was superb, with secluded areas to sit separate from other families, with sheltered areas to sit out of the sun if needed. Breakfast was also served on the terrace which was a gorgeous setting. The riad was situated perfectly, at the bottom of the souks, but away from the main market square, which was about a 5 minute walk. The Riad gave us a unique and traditional experience of Marrakech, a very cultural holiday. I would definitely return to Riad Africa, we absolutely loved it! A Mum who travelled with 4 older teens/early 20's, who also thoroughly enjoyed staying here too. They even got into the pool, and spa, even though it was a little cold!!
Mary
1 year ago
10.0
Had a delightful 8 night stay at this gorgeous riad. Great location. Very quiet and only a 5 minute walk to the bustling souks. The staff are so friendly and helpful and the roof terraces are so pretty where breakfast is served every morning. The riad boasts an elegant library comprising of sumptuous sofas with an array of books and a separate room for playing chess. Very comfortable canopied areas all around the riad if the heat is too much or in the event of a shower. Top terrace has loungers with large sun umbrellas and there is an abundance of outside seating with tables. It was a joy to stay there!
Kate
1 year ago
4.0
Emma
1 year ago
10.0
Karlton
1 year ago
8.0
nice place to stay
James
1 year ago
9.0
The breakfast was amazing and the general hospitality from the staff and manager was amazing. The did some washing for me free of charge. The manager actually met me at the taxi drop off and walked me to the Raid which was an amazing help.
Cons: It was a bit chilly in the morning but I was there in early feb.
Glenn
1 year ago
3.0
The location is pretty good.
Cons: The room was really small and the sound insulation from people walking in the corridor was non-existent. The water in the shower didn't go down the drain properly and when mentioning this to the owner, I was told I had to remove the lid in the floor drain when having a shower and put it back after to keep the cockroaches from entering the apartment. When asking them to print the boarding pass (which for some reason is necessary when flying from Marrakech) I was just told the printer is broken. All in all quite a disapointment.
Murariu
1 year ago
9.0
The interior is marrocan vibrant with a sense of luxury. Also, staff was kind and helpful.
Cons: The room size was too small for the price paid.
Heather
1 year ago
8.0
Sd
1 year ago
3.0
I liked the hotel overall. It was clean, and the staff were very welcoming and friendly, fast check-in process and in a good location.
Cons: I hated the room I got, it was a torture and couldn't sleep at all, long drive south decided to stay the night and rest in Marrakech, I looked for a private room with AC, TV, private bathroom to rest and enjoy a night in peace, initial options I favored were quickly booked and reserved this one in a rush expecting it to be the same or better as it it costed more, the room was soo tiny like an under stairs storage place, bed was framed between two walls so I could never fully stretch my legs the entire night without having to lift them on the wall or drop them to the bed side(I am only 5,11), it had no windows, very badly ventilated and very hot, the AC was too big for the room,when on the led light showing temperature was enough to light up the entire room and was very noisy and could feel it drying my throat, I turned it off and decided to open the small bathroom window and door to get a breeze in and I got swarmed by mosquitoes, all of this and the worst part of the room that led me to write this review was the constant water dripping sound from the sewers above that almost drove me crazy, it was constant all night and with the silence and the tight space and discomfort I was in it was a mental torture, I spent the night watching ig reels waiting for the morning to leave as the TV wasn't working as well, Definitely avoid if you're claustrophobic or if your >5,10 in hight, value for the money was the worst I have ever seen with all respect
John
1 year ago
10.0
So helpful and friendly ….
Cons: Nothing
Flavio
1 year ago
8.0
Very good breakfast
Cons: Nothing, everything as expected
Kerim
1 year ago
4.0
Nice location, but was hard to find. I booked an room with twin bed and ac on expedia, but got an small room without ac. This was very hard to endure on the first day when it was 30 degrees. When asked to staff they told me all other rooms were booked for the first day, they offered me swap to other room, but that would be unneccesary because i had to leave late on the last day (2 day stay). Still strangely they asked me to pay for the water and printing (paper fly ticket). Overall decent location, with strange advertisement on expedia. Bit dissapointed.
Pavel
1 year ago
8.0
Lyza
1 year ago
10.0
Louis
1 year ago
8.0
Very nice little Riad in the heart of Marrakech. It offers a nicely laid out and relaxing vibe when you want to get away from the hustle and bustle of the city. The price/quality ratio was excellent.
Cons: It was a slight shame that I did not get to have a view, only having an internal view. It was a bit tricky to find, having to go through back allies to get there.
Mohamed
1 year ago
1.0
Nothing
Cons: Everything
Aisling
1 year ago
10.0
Sanita
1 year ago
8.0
As to the riad we actually stayed (Explore) - staff were very kind, provided us with a great early breakfast before our Sahara trip (even hot pancakes). Rooms looked fresh and beds were comfy and décor was actually nice and good quality. Even kettle with teas was inside room. Breakfast was tasty and had enough variety.
Cons: I had chosen my accommodation meticulously, looking for details I like. Therefore I was dissatisfied when after a long travel our family were rerouted to another riad - Explore, the explanation that they are one chain was not suitable, as this was not stated on the booking page. The other riad had a small cold pool, undeveloped roof area, and cold-feeling decor (white, silver, and arctic explorers).
Pardo-montemayor
1 year ago
9.0
Place is charming
Sandie
1 year ago
8.0
Location was perfect for exploring the delights of the Medina. Hotel staff were exceptional, nothing was a problem for them :-). Big shout out to Riswan who came out to collect me from a nearby Riad when I was lost in the back alleys.
Borja
1 year ago
9.0
The location of the Riad is very good, and the price makes it more than worth it. Good acomodations, really nice breakfast the terrace and the stuff in general very supportive.
Sharon
1 year ago
5.0
Close to centre, very quaint, staff helpful
Cons: Bedroom too small, we booked a double/ safari room but our room was not like the photos. We had problems getting out of bed at night as bed space was too small. We asked to move rooms but no other available.
Hanne
1 year ago
10.0
Riad is beautiful and the location in the middle of Medina is brilliant. Even tho it's located right next to souks I had a silent and relaxing stay. Staff is extremely helpful and lovely. They answered all of my silly questions happily and helped me find all the locations I was looking for. Breakfast was tasty and they had many options to choose from! Hammam and massages was great way to relax after long days of walking. Definitely will be back to Riad Africa!
Cons: It was little bit cold in the room at night during my stay, specially the floors, but just remember to take your woolen socks with you and you'll be fine!
Robert
1 year ago
2.0
Terrible experience—this hotel was apparently overbooked, so they sent us to another tiny hotel, charging us same high price. Credit card machine didn’t work and they demanded we pay the entire bill upfront in cash. Worst check-in experience I’ve ever had, this place is a complete rip-off. Now I’ll try to get some money back through Expedia.
Ceris
1 year ago
8.0
Great central location Friendly and helpful staff Breakfast adequate
Seda
1 year ago
1.0
Cons: The room and the hotel had nothing to do with the photos and the reviews. The room was dirty and the bathroom was falling apart.
Ross
1 year ago
7.0
Ben
1 year ago
9.0
Fabrice
1 year ago
8.0
The place was very authentic, the staff were very friendly and helpful. The accommodation was tight but acceptable as the Riad is quite compact. The location was close to the square.
Cons: Finding the place was not easy. Taxi drivers drop by the nearest roundabout, and then you have to walk for 5-10mins in a pedestrian street (with mopeds and bikes) to find the place. This was a shock to us and would have liked an exact location confirmed plus also someone to meet at a drop off point.
Annina
1 year ago
9.0
Mark
1 year ago
7.0
Judy
1 year ago
9.0
Nigel
1 year ago
9.0
David
1 year ago
8.0
Terrific price! Friendly staff. Convenient location near key sites in the Medina. Lovely terrace for sitting outside. Tasty breakfast included.
Cons: I had some issues with construction noise and a blocked drain, but this may be specific to my experience. It would not stop me from booking again given the low price.
Kanta
1 year ago
9.0
Kuljit
1 year ago
6.0
Central location, in the heart of the old city. 10mins walk from main old city square. However property is old and cramped. More like 2 star standard
Nick
1 year ago
10.0
The staff are very friendly and very helpful. The breakfast is nice. The hammam spa is fantastic. The roof top is a nice space to relax.
Ok
1 year ago
10.0
Magdalena
1 year ago
7.0
MARY
1 year ago
8.0
Some of the outdoor furniture was shabby and outdoor space did not feel very relaxing. Nowhere to get a drink in the road - both would have been greatly appreciated after the hustle and bustle outside. Staff were very attentive and helpful, with service at breakfast and daily room cleaning deserving of a special mention. It was in the perfect location close to lots of restaurants. Not sure I would book the trips again as we were the only people in the groups!
Ilaria
1 year ago
9.0
Geggia
1 year ago
7.0
Great location and friendly staff. The room was spacious and perfect for what we needed. In the riad there is a big terrace and swimming pool, but because winter we didn't make much use of those.
Cons: The sink in the bathroom was blocked when we entered in the room, the terrace not super clean and the breakfast was ok but not great.
Boyd
1 year ago
9.0
Paul
1 year ago
10.0
Quiet, great location, fabulous staff!
Cons: EXTREMELY difficult to find as the signs are soooo small.
Loshni
1 year ago
10.0
Perfect location & super friendly staff
Cons: Shower did not drain well so second person had to either wait or step into other persons water
Judith
2 years ago
7.0
The staff were very helpful when they couldn't provide dinner for me when I arrived. They took me to a very nice restaurant where I had dinner on the rooftop. They also ensured that I could contact someone at all times in case I got lost. Excellent buffet-style breakfast. I loved the café au lait with frothy milk!
Cons: I had requested dinner the evening of my arrival because I was arriving late after overnighting in the desert. Due to some temporary staff changes and hours, it was not possible. I would have appreciated being notified ahead of time. Also, I chose this riad because it offered a hammam. It was not working. Some of the riad is being renovated. The internet was unreliable in my room so I mostly sat by the pool near reception to have internet access.
Di
2 years ago
8.0
Alicia
2 years ago
9.0
Great location, beautifully decorated and AMAZING staff!!!
Cons: Stairs are very steep, narrow and uneven. Staff helped with bags to make it easier, but some steps were so narrow our feet barely fit.
Verified traveler
2 years ago
6.0
Riad Africa was fully booked. Stayed in a sister hotel Riad explore. Very well looked after
Zaineb
2 years ago
8.0
A Riad stay is different than a standard hotel, but the facilities were definitely beautiful and the staff was friendly and helpful.
Cons: The location is right in the markets but a little hard to find at night (which is when we had first arrived). I wish there were more signs from the main path to the Riad.
Julie
2 years ago
10.0
It’s a 20 minute walk to Jemaa El Fnaa and 2 minute walk to Tinsmith Square. Google map doesn’t give the accurate location. It’s better to have the property pick you up.
Julius
2 years ago
10.0
Breakfast: Absolutely stunning selection of hold and cold food, including fresh orange juice, mint tea, etc. Staff: Most friendly staff of all my Morrocco accommodations! Amenities: In case you want to have more than breakfast at the hotel you can, as you can use one cold and one warm pool and as you can enjoy some spa offers right at the hotel.
Cons: Nothing! Honestly maybe for single female travellers the walk in the night through the small streets may be scary but I have been made aware the hotel offers to pick people up from the round-about which is more busy also at night and in any case it is only 2min away.
Laura
2 years ago
8.0
The location was excellent as were the staff, the bed linen and towels were changed regularly .
Cons: The decor was a bit tired , ripped curtains shower small with only a spray arm so water went everywhere . The room facilities were inconsistent, hairdryer missing in one room along with safe key ( so couldn’t use it ) and heater missing from other. have never had to pay for water in the room before especially in a country where you are advised not to drink the tap water , it was charged at 25 MAD per bottle and only cost 7-10 MAD outside
Emmett
2 years ago
7.0
Bolu
2 years ago
9.0
The staff in this establishment were lovely, welcoming and always ready to help. They were great to interact with, had lovely conversation with Yusuf. It’s a very good location and close to everything you need and easily accessible location to plan for booked activities and pickup. The road was beautifully designed and the room was very cosy and had all that I needed from an equipment perspective. The area also felt relatively safe and I didn’t have any concerns for that regard during my stay. If looking for a place, I would recommend and would totally find myself back here.
Cons: Although I deemed this as minor, I wasn’t too pleased that the booking accommodation was changed when I got there without prior notice with the reasoning that renovations were being made. It would have been nice to receive communication for this prior to arrival and not on the day of my arrival. It would also have been nice to verify that I was still getting a room similar to what I paid for or better and nothing less. The wifi at the establishment was not so great, it was stronger in certain areas and weaker in some and the area I was at didn’t have great connection which posed some difficulty when I tried to work and also just trying to browse when in my room. There is a tourist bed tax in Morocco which I was not aware of until my day of checkout which meant an extra cost. Perhaps this might have been on the extra info leaflets in the room but this can be easily missed or ignored. I think it would be great that this be factored into the price when a booking is made OR if not possible to do so for third party bookings, the customers are informed of this as part of the booking information that’s shared/emailed once the booking is confirmed. I felt this wasn’t very well communicated especially for people who are trying to budget accordingly. Clear communication on this would be appreciated.
Anonymous
2 years ago
10.0
Beautiful place, the most friendly and helpful people.
Benoit
2 years ago
7.0
Matco
2 years ago
7.0
Cons: In January the temperature in the room was low
Hassan
2 years ago
8.0
Raja
2 years ago
9.0
Anupam
2 years ago
10.0
Breakfast was excellent!!! Staff was very friendly.......an amazing place to stay.
Cons: WiFi was not good especially when you were in room.
Lahoucine
2 years ago
8.0
Zoe
2 years ago
10.0
Hayat
2 years ago
10.0
The stuff were kind and helpful
Cons: Everything was good .
Ronan
2 years ago
7.0
Margaret
2 years ago
9.0
I loved the entire experience. I would suggest some vegan vegetarian options for breakfast beans tofu other protein sources besides meat and eggs. I loved our room, however my friend flooded the bathroom as she did not know to move the stopper/drain for water when showering. That needs to be made clearer to those who are not aware i. I ended up sopping up the mess with all the towels..Other wise loved the staff Samir, who served breakfast, Rafi the Manager, all the house keeping staff and Khatifah the masseuse, I may be misspelling her name. Having a heater brought to the room the section night improved my comfort as it was chilly, as well as an extra blanket. I hope to visit again... Thank you so much I loved it overall and am grateful..for the experience. It was magical and a blessing .
Cons: see above
Steve
2 years ago
9.0
Preeyah
2 years ago
8.0
Good central location, nice sized room, friendly and helpful staff.
Dominik
2 years ago
7.0
Nice riad with a cool rooftop and good breakfast!
Cons: Had to wait quite a while to start check in and later in the evening when the door was closed until finally someone answered my ringing the bell.
Lisa Diane
2 years ago
10.0
We felt comfortable and safe at Riad Africa. The location is fantastic and staff were very friendly.
Caleb
2 years ago
10.0
Friendly staff, great location, beautiful decorations, clean rooms
Anonymous
2 years ago
5.0
Ismayeel
2 years ago
7.0
Close to the medina
Cons: Have to travel through narrow streets not safe especially at night.
Arthur
2 years ago
10.0
Nas.fth
2 years ago
1.0
Cons: Very dirty and there was mold in the room walls
Carlos
2 years ago
2.0
Location, friendly staff
Cons: Smelly, dirty, old, small rooms! Uncomfortable beds and pillows. I do not recommend staying there! Needs a lot of improvement
Swalters
2 years ago
8.0
No Bar as Advertised on Booking .com
Ali
2 years ago
9.0
Great breakfast with a great choice.
Cons: N/A
Alfred
2 years ago
8.0
Cons: Rooms a little small
Natalie
2 years ago
6.0
The spa (Hammam) was amazing and the eggs at breakfast were delicious. All staff were very kind and friendly.
Cons: The photos advertising the property are dramatically stretched and therefore don’t represent the true size of the pools and courtyard (or lack there of). Rooms are pretty but small with no space to store a suitcase. We were looking forward to the heated pool, it was freezing. It lacked the charm of other Riads that have beautiful courtyards with places to sit and relax.
Steven
2 years ago
10.0
The staff was really professional and accommodating, helping with bags and restaurant recommendations. The breakfast was really good, and the staff were great about my special request for scrambled eggs.
Cons: The location was pretty hard to find without help because the Google directions weren't the best. And when you have a lot of bags and are traveling alone like I was, that might be a challenge. But now that I know where it is, I'd stay again.
Dr
2 years ago
10.0
Chris
2 years ago
6.0
The place was nice, well decorated. The staff was very helpful in getting me an early morning ride to the airport, plus tea while waiting for my room.
Cons: It would have been nice if the whirlpool had been warm and functional.
Sharon
2 years ago
5.0
Swalters
2 years ago
7.0
Carol
2 years ago
8.0
The staff, namely Youness & Rafik, were incredibly helpful & polite. The property was very traditional with good food, the rooms were clean & adequate
Cons: The hotel is situated just off the Souk & you have to be dropped off in the nearby square & make your way along 3 pathways past traders & dodging scooters continually passing by. It wasn’t well signposted
Campbell
2 years ago
8.0
The central pool adds a nice vibe to the reception and lounge area and the rooftop terrace is really relaxing with a lot of places to chill out. Breakfast was morrocan continental style with good tagine oven baked eggs Good access to the square and souk markets in the medina
Cons: The water in the shower took a while to get hot
Amal
2 years ago
6.0
Abel
2 years ago
10.0
The place is really nice, quite & peacful. You would never imagine that you are so close to the hustle & bustle of Jemma El Fna. The staff were amazing, very professional & curteous. A special shout out to Rafiki; he made me feel like I was home. Actually the whole staff made me feel very welcomed. Oh yeah, the breakfast was huge. I could not possibly finish it all. I will most certainly be returning and I will also recommend this Riad to anyone that I know who is coming to Marrakech. I really enjoyed my stay.
Cons: I think the rooms could have a phone, for room service or whatever.
Quero
2 years ago
8.0
Location and welcoming staff especially rafik was a good host and helpful
Wei
2 years ago
8.0
Good location, beautiful courtyard, friendly staffs, housekeeping daily, free two bottles of water, good breakfast.
Cons: When we arrived, the room we were given was inconsistent with the room description on booking.com. We asked to readjust the room base on the description on booking. They changed the room for us . The kitchen is upstairs on the room. sometimes there will be some noise after getting up in the morning until 11pm. The noise is the sound of heavy metal chairs moving and rubbing on the cement floor.
Yvonne
2 years ago
10.0
The location was great in tucked in the Medina. We didn't struggle to find it as we opted for airport transfer. Though even when we went out and about by ourselves afterwards it was straightforward and we found our way back without getting lost. The host Isaam was very nice. Stay was pleasant, room comfortable and clean. continental breakfast was good, plenty so much leftover. All in all I would rate this 10/10
Graham
2 years ago
9.0
Mariella
2 years ago
8.0
Very hospitable staff. Old style riad, very good value for money (do not expect luxury!). Good breakfast.
Emilis
2 years ago
10.0
Graham
2 years ago
8.0
The quiet location, down a few back alleys but still close to the heart of the old city. The roof terrace was fabulous and a great place for breakfast. The cooling pool was an idyllic to escape the hot weather. Very relaxed atmosphere
Cons: We stayed on two separate occasions on our holiday and both rooms were a little small for 3 people (as we booked). Cost of the transfers to airport and station was a little pricey.
Emilis
2 years ago
10.0
The property was easily accessible and located in the nice area of town. Riad manager Redoun made the stay wonderful and made sure that I had everything I need.
Anonymous
2 years ago
10.0
Excellent location walkable distance to explore locality and medina. Lovely and friendly staff. Breakfast was amazing along with lunch and dinner. Rooftop terrace was definitely the highlight. Hamam was lovely experience - shukran Khadija! Owners accommodated an additional night due to unexpected flight cancellation. Will stay again.
Kimberly
2 years ago
10.0
Staying in this riad was such a unique experience and we loved our stay. Check-in was quick and easy and the staff was very friendly. The room was nice and clean and we really enjoyed the pool. It was pretty chilly, but we were visiting in August so it was a nice relief from the hot day. Breakfast in the morning was delicious. We also had our 8 year old with us and felt like this was a family friendly accomodation.
Boubker
2 years ago
7.0
Ford
2 years ago
7.0
Janine
2 years ago
10.0
It has a small pool which is nice to cool off and the terrace for breakfast is nice. I felt safe once at the hotel.
Cons: It was difficult to find as it is hidden away with no Riad Africa signs. A local woman helped me to find it which was kind. Unless you use the hotel’s taxi service, it is difficult to find.
Khan
2 years ago
9.0
The breakfast was great and the staff were very polite and helpful.
Cons: The room didn't have sufficient space for our belongings.
Sandy
2 years ago
10.0
Lovely friendly hotel and staff were absolutely brilliant. Will definitely stay again
Raymond
2 years ago
7.0
Location close to the square and markets but quiet.
Rhian
2 years ago
9.0
Achraf
2 years ago
10.0
Ismail
2 years ago
9.0
Kottavei
2 years ago
7.0
I loved the staff. Very friendly. The room was a great size for one but the beds were not very comfy, I loved the breakfast food and the location was perfectly central to everything. Was very walkable!
Cons: My room was a bit stuffy at time due to the air conditioner making more humidity than cooling. The bed was not very comfortable. The pool was very tiny but great for cooling off after being out and about.
Elizabeth
2 years ago
8.0
The location was excellent. The pool was a welcome reprieve from the heat. A nice cool temperature. The staff were very friendly. Breakfast on the terrace was lovely.
Cons: The air conditioning was not effective. The unit was above the cupboard facing the door therefore not directed to the room. You need really good aircon in 49 degree heat!!
Alexander
2 years ago
10.0
This is a true Moroccan house. Nothing from the outside, luxury inside. Authentically decorated rooms named after different African towns surround a crystal clear pool that makes you feel good even in the hottest summer day. The staff is extremely friendly and helpful. Breakfast is served on the roof. There is a big living room next to pool that you can relax in, play chess or have a meeting.
Cons: While the location is central, it is just 300 meters away from the main square, this place is hard to find. You have to pass through 3 or 4 narrow ways with no doors or windows before you find the hotel door. But once you found it once, you will remember the way.
Lahcen
2 years ago
10.0
Kumar
2 years ago
1.0
Nothing. Doesn't offer anything valuable. Not supportive in any case. He has only one answer to all question " You can find it in the square".
Cons: Attitude of the host. Comfort, cleanliness, hospitality everything is out of order. Waste of money.
Giorgio
2 years ago
8.0
The staff, the location and the food.
Cons: Lack of cold water in the bathroom sink.
Larry
2 years ago
9.0
Ownership created a very intimate experience for different people with different tastes. Rooftop terrace and indoor swimming pools were absolute highlights and in my view, separate this facility from the majority of places it was posted. Food was very good.
Cons: While this place isn’t “perfect“, it would not be fair to be critical of this Riad. Location, accessibility, overall vibe on the interior and rooftop terrace, overall staff were gentle and just friendly enough. Ownership and management responded to my only one concern quickly and efficiently and effectively. Again, for this price point any complaints could only be rare and again, nothings perfect but this place comes pretty darn close
Maroš
2 years ago
8.0
Location, pool and terrace
Cons: I expected a little more information from the staff, e.g.: about the city, accommodation.. due to the early departure, I assumed that I would get some small breakfast (which I paid for), but answer was No. From my experience I always got something small for breakfast, even I left at 2 a.m. And the last thing is very dark room! Without a window, only one window into hallway, which probably is always closed and cover up, because of privacy.
Elie
2 years ago
10.0
Elie
2 years ago
10.0
Ibijoke
2 years ago
6.0
Ian
2 years ago
8.0
Emma
2 years ago
8.0
Central location, helpful friendly staff. Good breakfast and clean rooms.
Cons: Had to book in advance to eat in the bistro in the evening, wasn't a problem once we knew this.
Ossama
2 years ago
5.0
ERNESTO
2 years ago
10.0
This place is an oasis in the centre of the ville and the staff is amazing! The property is located in the heart of Marrakesh, in the middle of busy small market streets, but once you are inside you feel completely isolated of this vibrant market. It is like entering an oasis in the middle of the dessert. Rooms are clean and nice, air condition, private bathroom. It includes a delicious breakfast in the terrace of the riad. But the best of all is the staff. Very friendly, helpful and honest. We left behind a small bag with souvenirs, called them, and they sent us the bag to Tangier where we picked it up two days later. It was an extra mile for us. Thank you for the amazing time
Jack
2 years ago
8.0
the rooftop terrace is exceptional and the staff is incredibly helpful and courteous.
Cons: there is dark lighting in a lot of the rooms, spotty Wi-Fi if you need it, and lots of stairs if that is a concern for you.
Sophie
2 years ago
8.0
traditional very clean lovely helpful staff
Cons: small room and no bar for drinks/snacks
Iain
2 years ago
9.0
Davia
2 years ago
8.0
Located in the center. Close to small restaurants and businesses. Friendly place, would visit again
Cons: Room had a smell, but other than that great place. Clean!
Luca
2 years ago
9.0
Nice cheap Riad. Small and contained room but does the job if you’re just looking for a place to sleep in a great location.
Denise
2 years ago
10.0
This is a gem of a hotel that provided all my needs ànd more. Breakfasts and my 1 dinner on the terrace were exceptional. I loved the pool and the splash pool as well. I visited the hamam and felt very envigorated. The staff work really hard to attend to guests. I recommend it highly.
Maxime
2 years ago
8.0
Anonymous
2 years ago
8.0
Nicola
2 years ago
9.0
Carrick
2 years ago
9.0
The decor. The staff. The ambience.
Cons: Wifi was a bit patchy.
Paul
2 years ago
9.0
Excellent and authentic location, terraces and breakfast
Mokhtar
2 years ago
1.0
NOTHING AT ALL
Cons: I spent 2 hours finding the property, then it was in a bad hided street, I arrive after 2 hours searching, I spend 30min waiting for the sleepy guy to open, then 30min for a simple check in, I get I. The room no water nothing, but a very big cocroach..
John
2 years ago
4.0
Cons: WiFi was hopeless, electric sockets in unusable locations, no wardrobe, very disappointing.
Verified traveler
2 years ago
10.0
Overall we really enjoyed our stay. The location was perfect (less than a 15 min walk to many Marrakech attractions) and the building was spotless and beautiful. I think the room we'd reserved was double booked because we were placed in a smaller room the first night, but were subsequently upgraded to a junior suit the second night. The staff were very helpful and did everything they could to improve our stay, including finding a room that was a bit more accessible for my mobility issues.
Eric
2 years ago
5.0
Cons: uncomfortable worn out beds, cockroaches in the shower
Isabella
2 years ago
4.0
The staff were very kind and friendly and the location was perfect.
Cons: Our driver was very late to pick us up from the airport which meant we sat outside the airport waiting for over an hour. Our sheets were dirty (had hairs in them) I asked them to change the sheets and they were apparently changed but I don't believe they were because the same black hairs were still in the sheets. They did give us clean sheets once again. The room was very dark and not like what was in the pictures on booking.com. Again the staff were super kind and friendly however I think they need to invest in better quality sheets and ensure they are actually clean.
Claudia
2 years ago
6.0
Danish
2 years ago
4.0
good location
Cons: smaller than advertised. booking.com has a lot of amenities displayed but is not provided. we also paid for 260sq ft room but was given 140sq ft room. when confronted they said this is what they provide to everyone. i wish they were honest about the room size and amenities
Sonia
2 years ago
10.0
As a women travelling alone I found the staff friendly, attentive and professional. The riad was very clean and breakfast was excellent. I would recommend Riad Africa to friends and family.
Peter
2 years ago
8.0
great team and the ambience of the place is really good. decent breakfast.
Cons: walls are very thin and it can be loud in the mornings.
Lachlan
2 years ago
8.0
Catherine
2 years ago
10.0
Lavinia
2 years ago
1.0
the guys at the reception were very kind
Cons: We have chosen the Riad to spend the New Year’s Eve night, however it turned out to be a nightmare. Once arrived we have been assigned to a room far from described and showed in the pictures and from what we paid for. It was straight in the entrance, close to the hammam room, without windows and so small we could not even fit. Not to mention the “delightful” noise of the people coming and leaving the Riad and the door bell continuously ringing. Furthermore, the bed was dirty (with hair on the pillow) and did not even have new sheets to change it. The guy at the reception was kind however could not find a solution for us since the Riad was fully booked. He was sorry for the inconvenience and offered also a free night in Marrakech in the near future, however we will never go to that hotel again. We could not find an alternative hotel since it was too late. Again, We have reserved our twin safari room on the 25th of September, meaning 3 months before the New Year’s Eve and got a room looking like a closet instead.
Rebekah
2 years ago
7.0
It is a beautiful riad. The superior room was comfortable. The breakfast was quite good.
Cons: Our superior room was fine. However our friends got a normal room and were sent to the ‘annex’ which was actually a different riad which was very much a budget dive. They didn’t have a locking door and lacked hot water the first day. There were no pictures of their type of room in the riad’s description so there was no warning it could have been so awful. A bit deceptive.
Jannette
2 years ago
8.0
Staff were both friendly and helpful.
Nina
2 years ago
10.0
super nice staff, very helpful advice in the beginning and always warm 😊 the famous arabic hospitality is lived by every one there!! we would always come back
Cons: we had the room next to the main entrance, so the sounds of the doorbell and the door is well heard in the room. it didn’t bother us much, since after 22.00 it was always quiet.
Alexandra
2 years ago
9.0
staff, rooftop
Cons: noisy / room was on ground floor
Rabih
2 years ago
6.0
Ash
2 years ago
7.0
Staff was very friendly. They want guests to have a great experience there.
Cons: Things are a bit overpriced. Didn’t think to ask ahead of time how much dinner was. turns out, I was later told it was $27, nearly 2/3 what I paid for the smallest room. :( Also, several groups of tourists stayed out drinking late on Friday and rang the doorbell at 12:30, 1:30 and a little after 2 a.m. They also beat on the door for a few minutes around 2 a.m. since staff was unable to get there immediately. Dinner was good but not worth the price. I think I would have been better off staying at a more expensive riad with more business travelers and getting a cheap meal from one of the many restaurants around town. Since I didn’t want to pay the 900 MAD for private transport to Imlil, the staff were kind enough to find someone to take my luggage to a shared taxi and explain to the driver where I was going. This way, I was able to pay only 50 MAD for the shared taxi, which is good because I am currently without a job and very much traveling on a budget.
Roi
2 years ago
9.0
Kimberly
2 years ago
4.0
The location was great once you found it and the outdoor space beautiful! The staff was very nice.
Cons: The room was dark, and the stairs were dangerous to carry a suitcase up because they were so steep. The hot water was actually steaming at one point.
Ricarda
2 years ago
9.0
nice roof terrace, very good breakfast, great friendly staff
Andrew
2 years ago
8.0
Claire
2 years ago
8.0
Anne
2 years ago
9.0
Trym
2 years ago
9.0
Linnie
3 years ago
10.0
All of the staff were absolutely exceptional. They all go above and beyond to make their guests feel welcome and at home during their stay at the Riad Africa. I wish I could remember all of the staff’s names but Aziz who works in reception was absolutely brilliant. As soon as I checked in, he sat me down and talked me through a map of Marrakesh which I really appreciated. He was warm, friendly and very welcoming. No question or request was ever too big an issue! He is a credit to himself and to the Riad Africa! The room was clean and quiet, and the breakfast was very nice and great value for money. The rooftop views were great of Marrakesh too. A very authentic and enjoyable place to stay in Marrakesh!
Cons: N/A
Fabrice
3 years ago
10.0
Excellent service from Issam and the Team!
Corinne
3 years ago
9.0
Staff looked after us really well
Cons: Beds were too firm
Diyi
3 years ago
9.0
Stuff are super helpful
Yelfri
3 years ago
10.0
Ben
3 years ago
7.0
Bhornbhatr
3 years ago
8.0
Karen
3 years ago
10.0
excellent staff!
Samuel
3 years ago
1.0
Location was good and adorable staff. Without them this accommodation was a -10!!!
Cons: First time writing a negative thing about an accomodation but it’s needed. Absolutely not received what we booked and pictures are false. We received a veryyyyy small and old room with two separated beds. (They ended by putting them side by side because there were no other rooms available) The bathroom wasn’t even inside the room as indicated and ridiculously small. The walls were broken and lots of mould. We absolutely do not recommend this accommodation. We would NEVER pay this price for what we received.
Paul
3 years ago
9.0
The location, in the Medina just off Zitoun el Kadim and within a few minutes walk of many of the major sites, is a real plus. The staff are very friendly and helpful. Overall if you want a good value Riad experience in the heart of old Marrakech I would recommend a stay.
Cons: I accept these are converted old houses not glossy hotels but the Riad relies on solar heating for hot water. So in December there was no running hot water in the rooms until mid morning. I worked around that others may find it a real drawback. Oh and the divans on the roof terace could do with a proper clean.
Alexandra
3 years ago
5.0
Mustafa was sweet and his English was fairly good. it was well located.
Cons: it’s much smaller and shabbier than pictured in their wide-angle photos. our room (family room) was very narrow — really only had room for the beds. the electrical wiring was poor and it was hard to charge devices with adapters. their outlets even burned out two of our adapters. the internet was very slow. the pool was not heated as advertised. breakfast was a pretty weak buffet. we tried to book a massage but their only masseuse wasn’t working that day and the hammam wasn’t ready regardless.
Natalia
3 years ago
5.0
Verified traveler
3 years ago
10.0
The location is great. Close to everything in the Medina area. Accommodations are great. Breakfast has a lot of selection. Ask for an omelette and they will make you just eggs. But then you can add meat and cheese from Buffett to fill it up. A big wind and rain storm came through during my stay and the Riad weathered it well. WiFi did not work the first day, but worked after that. Not super fast, but was able to get a few basic things done. I arrived at night, and it was a little difficult to find. Ignore the references in their directions (telecom sign and glass shop). I did not see those. But otherwise their directions are spot on. Your first left is a bigger alley/street at about 4m wide. It is the first alley. Make the left there and follow the rest of the directions. The only negative might be the hot water in the shower of my room. Eventually it would get hot, but it was just a trickle of water. It was not a shower head issue, as on cold it had good pressure. Leave your key when you leave if you want to have it cleaned. There was a television in the room, but I could not get any channels (I did not try very hard to get it to work. I also did not ask for help).
Sara
3 years ago
8.0
the position inside the Medina but not in the middle of it. it was very quiet. staff was friendly.
Cons: the bathroom: the shower discharge was very slow.
Jessica
3 years ago
9.0
Place is so close to everything. Looks good inside, well kept. Loved the rooftop and breakfast was delicious.
Cons: Shower head needs replaced, showers were a bit messy since water came out the head and the house leading to the head. There are no shower curtains or glass walls so tried to not get water everywhere.
James
3 years ago
6.0
Neil
3 years ago
10.0
Great experience. Location in Medina near Mellah was fantastic. Riad has real character and is well maintained. Terrace is very comfortable for relaxing. Worth doing the trip to the Casbah in the Atlas Mountains and also having a treatment in the Hamam at the Riad. Staff were extremely helpful (especially Issem) - not at all pushy but willing to make suggestions and discuss what suits. Overall, a really enjoyable trip.
Sharla
3 years ago
10.0
Helio
3 years ago
1.0
Nada!
Cons: We rented and paid for a room of 22 meters and received a room of less than 10 meters that was on sale in the booking for half of what we paid, we were deceived with lying photos and with a dark room, without lighting, dirty, and uncomfortable, a bad choose in a place hard to find!
Aleksandrs
3 years ago
10.0
Ilze
3 years ago
7.0
location was good, it was a real riad and had a nice rooftop terrace. the breakfast was excellent.
Cons: value for money. I booked a 20sqm room for quite a price for Marrakesh, and they first put me in a small windowless room with 3 beds and after I complained they gave me a tiny room with a window, smaller than my kitchen (7sqm). advice - book for just one night, so u can move if you do not like. otherwise the staff was very nice and helpful.
Igal
3 years ago
10.0
Perfect location in Medina, with excellent breakfast, and exceptionally friendly staff
Jacqueline
3 years ago
8.0
The roof top terrace was great.
Cons: The shower was a bit of a dribble
D.
3 years ago
8.0
Staff, location and the architecture and interior design of this many centuries old former mansion are excellent. And so is the breakfast on the rooftop terrace.
Cons: The showers and sinks in the two rooms in which I stayed certainly need some overhaul. And so does some of the wallpaint in order for the rooms to look at clean as they actually are.
Jonathan
3 years ago
10.0
The Riad is comfortable, spacious and well decorated. The team was very friendly and helpful. They made our stay special. The Riad is inside the Medina, so you have to search for it a little, but this made it more special, like a hidden gem!
Abdelkarim
3 years ago
9.0
Except for the parking situation, everything was excellent in our experience with this place.
Cons: The parking situation was not as advertised
Nadia
3 years ago
9.0
Situated in a good location (4 quick turns) off a main vein of the medina. Close to the outer medina perimeter (helpful for getting a taxi!), but with direct access to the square. Friendly, welcoming and attentive staff team. Room was comfortable and I was grateful for the air con in my room to counter the summer heat. It was generally quiet, however, I think the design of medinas generally facilitate sound travel. Daily breakfast featured a delicious spread to start the day. The small pool in the center of the medina was a good option after a long day of exploration.
Cons: Guests need to knock on the outer gate/door to enter the riad, which I believe is typical. However, a couple of times it took 2-3 rounds of knocking for someone to come to the door.
Shafia
3 years ago
10.0
I liked everything about it, it was a special experience
Rakan
3 years ago
8.0
Sara
3 years ago
10.0
My stay at Riad Africa was a beautiful experience. The staff was so welcoming, friendly and helpful. This was my second time at the Riad, and it absolutely won't be the last. It's one of my favorite spots in Marrakesh. It's very well placed, close to all the interesting spots to visit in the city. As for the rooms, they a have a beautiful moroccan touch and are pretty cozy. Thank you Riad Africa, expect me pretty soon.
Nicola
3 years ago
5.0
Lovely staff!
Cons: The Riad is really noisy, you can hear everything really difficult to sleep properly! I had a single room which was really small, with separated bathroom outside of the room, also really really small and uncomfortable to get in. Massage are not professional! so really expensive place for what you actually expect find!
Vasilina
3 years ago
6.0
Central medina location, good for sightseeing and exploring Marrakech
Cons: Misleading photos - rooms, courtyard / main pool are half the size in reality. Facilities are a bit tired, WiFi weak.
Jose
3 years ago
5.0
Staff is generally nice and helpful.
Cons: Room was rather small with few storage options, bathroom also small and cramped. Bed linen of poor quality and think it was never changed in a 4 day stay
Shahrukh
3 years ago
10.0
I only stayed for one night but the staff was exceptional. I arrived in Marrakech very late and my flight did not have any hot food. I was offered a hot meal by the staff even though the kitchen was closed. The manager, Ridwan, was also very helpful and allowed my to keep my luggage when I had to go outside to do some shopping.
Amy
3 years ago
1.0
not much
Cons: lousy A/C, mold on bathroom ceiling, lack of water pressure and hot water, backed up shower drains, soiled/broken patio furniture.
Marco
3 years ago
8.0
Karen
3 years ago
9.0
wonderful location, excellent breakfast and friendly staff
Alexis
3 years ago
10.0
Amy
3 years ago
9.0
Andalib
3 years ago
8.0
The staff was helpful and the location was great.
Cons: Just one day the trip organized from the hotel did not match our need and had some misinformation.
Amanda
3 years ago
9.0
The location was excellent close to everything and the staff were very friendly. Great value for money.
Kieran
3 years ago
10.0
Dominic
3 years ago
8.0
Maria
3 years ago
7.0
conveniently located and is gated for extra security and safety
Cons: the breakfast wasn’t varied and wasn’t very pleasant; you got the same thing every morning
Aminata
3 years ago
2.0
Location is good Staff is nice and helpful (by email and onsite)
Cons: Outdated facility, dirty and false advertising. I booked a single room for 2 nights and I was expecting nothing but what the online description says. I was initially given a tiny room with a broken bed, no sunlight and ensuite. The so called bathroom was outside and at a walking distance from the bedroom, does not lock from the outside and was sold to me as a "private bathroom" facing the pool. This obviously did not match the booking and the manager (Redouan?) had the nerve to say it was perfectly fine for a woman. Given the situation, I was unhappy and made it very clear that I was ready to go and request a refund. The manager understood that a bad review was coming and contacted his manager to upgrade me to a larger/better room (because "he doesn't like to read bad comments online"). The new room was decent in size but very dusty and dirty (not cleaned after the last guest). I found hair in the batroom, pee on the toilet seat, shower and sink were dirty and did not drain properly (water comes up to your ankle when showering), bed was extremely hard and uncomfortable. AC facing the bed. Breakfast was limited but I was not expecting much anyways.
Mostafa
3 years ago
10.0
Staff
Cons: Stairs
Abdinoor
3 years ago
4.0
Good location, not far from public transport. There is definitely a great potential with the Riad, as it has a lot of spaces.
Cons: There was no personal touch at all, when we got in we got sat in a private lounge with other hotel guests: the attendant made no effort in taking care of privacy, speaking about our bank card stuff infront of the other guests. Another problem was when we were leaving, there was no one to check us out, we tried and ring the outside bell a couple of times to no avail.
Andrew
3 years ago
9.0
Excellent staff, characterful riad
Mostafa
3 years ago
7.0
Edward
3 years ago
9.0
Great location for walking around the various souks. Hotel was very quiet, peaceful and relaxing. Staff went out of their way to be helpful and very friendly making you feel welcome. Accommodation was very comfortable clean and well presented.
Rebecca
3 years ago
9.0
Breakfast on the roof terrace was fantastic. The chef’s fresh roti breads (Msemmen) were excellent. The two little cooling off pools were fabulous
Cons: Just a bit noisier than we’d have liked, sound travels easily across those beautiful stone / tiled corridors - note to bring earplugs!
Nadia
3 years ago
8.0
Very nice staff, beautiful terrace and pool in the patio, great architecture and cute cats nearby
Cons: no sunlight in the room, complicated to find the location in the Medina, the breakfast was just ok
Gwyneth
3 years ago
10.0
excellent location
Cons: nothing
Lachlan
3 years ago
8.0
Carlos
3 years ago
9.0
location cannot be better, short stroll from Jamma El-fna with everything Marrakech can offer. The stuff is supper friendly and helpful. The place is very confortable and quiet, beautifully decorated and have a nice terrace and a pool inside the patio. Totally recommended
Pilar
3 years ago
10.0
Staying here has been a pleasure. Redouan and his entire staff have been extremely kind and attentive. At all times they have helped us with what we have needed. From the first moment they gave us a great welcome. The location of the Riad is perfect. It's very close to the Jemaa el-fnaa square and also to other tourist spots such as the Bahía Palace or the Saudi Tombs. The Riad is easily found and access to it is equally easy. It's definitely a good place to stay in Marrakech.
Susan
3 years ago
6.0
Derek
3 years ago
6.0
Comfortable room, fridge in room. Ok location.
Cons: Would prefer a key so we could enter and leave wherever we want. Got stuck outside ringing the bell for 20 minutes one night.
Salpy Hovannes
4 years ago
6.0
Property manager s difficult to access right in the heart of old Medina! Streets are unpacked making it difficult to roll suitcase. The rooms were unaired and smelled terrible so had to move to 3 different rooms! No hot water, and my third night no heat so I literally froze. Rasheed who seemed to be the only handyman, concierge cook, cleaner... tried to fix the heater for over 20 minutes He just gave up in the end and left me to freeze till morning. Faisal was the property manager was very apologetic but was there daytime. No one during the night hours. I stayed 2 nights then went to Chefcewan, and they kept my suitcase for me. The third night as I described above was a disaster and I had to book another hotel and leave. Very disappointing indeed!
Naomi
5 years ago
10.0
Right from the start my trip started out excellent being picked up on time from the airport by a very friendly driver. The Riad is located in a very central location making it easy to walk out into the main square. I felt very welcomed into the property by the very helpful staff, especially Redouan who was very attentive whenever I needed any help or had any questions. Travelling with COVID meant I was the only guest staying but it was made very easy, everything was kept very clean and as safe as possible.
Vladimir
5 years ago
8.0
I was for the second time Marrakech, first time in Riad Africa. I was very much surprised, when I entered the room; it was depressingly small and had no mini bar and free bottle of water, as promised by Hotels.com publication. I came late on the evening, so I accepted it. The first good surprise next morning was Breakfast: the Continental Breakfast was actually the English one with everything and with fried eggs or omellettes. The juice and coffee were very good.I had - after Breakfast - the talk to Hotel Manager, Mr. Redone, who is wonderful person, very kind and a real proffessional, always prepared to help.He understood I couldn't stay in such small room and he upgraded me to the much better one, where I could really breathe. The room had small fridge, safe, tea/coffee facility and I also got the free water.So, because of Mr. Redone I really enjoyed my staying in Riad Africa. Each room has its name and mine was Okavango.The price, however, is not very low (about 57 euros, including good Breakfast and all taxes). I am staying again in Riad Africa, if I come back to Marrakech.This "if" is because of Marrakech traffic system. The narrow shoppong streets should be for pedestrians only, but there are so many motors, small cars and vehicles with different animals, that it is very dangerous for shoppers, as they are driving as if they are crazy, men, women,young and older ones.They have all priorities on these narrow streets and I've been hit by them several times.The air isbad.
Verified traveler
5 years ago
10.0
Best trip amazing hotel!
Chris
6 years ago
6.0
The service and location were fine. The visit was marred by heavy smoking in the central area that filled the adjacent rooms, my family members left their room to sleep elsewhere. I did not have this issue at the Riads we have stayed at.
Shirley
6 years ago
8.0
The riad is beautiful but my room was unexpected small. You basically open the door then jump onto thr bed. However, there is all you need.
Verified traveler
7 years ago
8.0
We had a great experience at Riad Africa. The room was great, but a little cold at night. Breakfast was good.
Mark
7 years ago
10.0
A nice friendly and extremely well run Riad. Located 5 minutes walk from the main market. The Riad also offer personalised trips to the Atlas Mountains as well as other day trips which can be booked in advance. They also have a spa/hamman which is a must! They did every they could to look after us. Abdul on reception is an absolute asset. We will definitely go back.
Malik
7 years ago
10.0
My experience with Riad Africa was simply amazing! The staff provided superb service--even going out of their way to prepare breakfast bags for the nine of us to takeaway early morning on our day trip to Casablanca/Rabat. They were also very friendly, genuine, and caring. The facility is a bit small, but a gem inside the gates of Medina. Water pressure esp. for shower was not that great, but workable. We also didn't have any issues with securing our valuables in the safe provided. All in all, I would definitely stay at Riad Africa again and highly recommend it for your trip. Thank you Riad Africa!
Sarah
7 years ago
8.0
We loved our stay at Riad Africa. We had great communication with the staff before our arrival as well as during our stay. They were very helpful in giving us suggestions for what to do, directing us toward the souks and being available for any help we needed. The room was great -- I had a pool right outside, a heater, tv, safe, a comfortable bed, robes, and a nice couch to lounge on. The shower was great with lots of hot water. Shampoo and body wash were provided. The wifi was pretty good too! I really enjoyed the breakfast on the rooftop terrace where we had made to order omelets, moroccan pancakes, coffee, juice, tea, fruits, olives, yogurt and cereals. I would recommend Riad Africa as a great place to stay in Marrakech!
Aidee
8 years ago
8.0
I really liked Riad Africa, they were very helpful at check in, felt very welcome. Our room was very clean, enough space for our kids, I have no complaints about the place. My kids did complaint that tv was not working but we were fine without it.
John
8 years ago
8.0
From the punctual and friendly collection from the airport to the punctual arrival to escort me through the alleys of the medina and order a taxi to take me to the station, the staff were exceedingly helpful, friendly and willing to take trouble to attend to your wants and needs. Abdul and Ismail went out of their way to be of assistance and were always good-humoured.
Gracia
8 years ago
10.0
I loved this hotel. The riad was beautiful, great pool, good food, transmit all the culture and the workers were amazing! They help you in everything you need, with your luggage, booking transport, tours, etc. If you need to, they can serve you the breakfast earlier wherever you want: dining room, your room, or the terrace! Which is fantastic! The terrace is lovely and a nice place to chill. The best worker: Abdu!! They really care about your comfort and stay at Marrakech. Totally recommend it! Just check ver well the directions to get there because Marrakech has a lot of tiny streets and can be confusing.
Dan
8 years ago
4.0
This Riad has a good location and some nice rooms. We booked one of the cheaper rooms which was located up 2 very steep staircases. It faced out on to another property that housed a workshop whos primary trade appeared to be angle grinding metal, all day. If you plan to be out all the time, there is no problem. I think this only affects 1 or 2 rooms. As not all the rooms appeared to be full, it would have been nice to have been offered an alternative, a little easier for my pregnant wife, but we didnt ask, so we didnt get. (Too tired after having to stand for 1.5 hours in customs just to get stared at and a stamp in the passport plus another 45mins waiting for the arranged taxi that never came) The breakfast and dinners here were nice and the staff always tried to be very helpful. I would not recommend that you use their airport transfer or have them arrange a car. Local taxis charge half what the riad does, which is a shame they feel the need to inflate the price instead of securing at the local price for the convenience of their customers. When the car does show up it is no limo. If staying i would recommend the superior rooms, and probably not the ones on the ground floor, unless you like people eating their breakfast outside your single glazed window.
Verified traveler
8 years ago
8.0
People couldn't do enough to help and were very hospitable
Diljit
8 years ago
8.0
Very clean, helpful staff, lovely owners and great location.
elyse
8 years ago
10.0
Loved our stay at Riad Africa. Perfect location inside the Medina. Walking distance to all the palaces. Beautiful hotel.
Jim
8 years ago
10.0
From the location right in the heart of old Marrakech, to the outstanding service from all of the staff there is nothing where Raid Africa falls short of high standards. The cuisine is extensive & beautifully prepared. You can choose to organise trips to local sights of interest or go further to visit Berber Villages and Kasbah Africa. You are treated with respect and personal preferences are catered for and remembered. Every staff member excels and even when we were delayed arriving, our airport transfer was there waiting and made getting to the Riad so much easier.
Laishan
9 years ago
10.0
Great time at Riad Africa, staff are absolutely lovely and place is beautiful. Such a shame that we came when it was raining! We met other couples at the riad who said that the weather had been amazing prior to our arrival and that the riad pool and roof top were great during that time. Rooms were clean and spacious and breakfast was perfect. The egg cooked in the tagine is a must eat.
Rodney
9 years ago
8.0
Couldn't et the hot water fixed during our stay but happily compensated us for it. They did try but apparently the plumber they were able to get didn't do it right. The staff did everything right.
David
9 years ago
8.0
a group of 3 males , had 2 rooms , PROS: 2 rooms next to each other , very comfortable , big bathrooms,plenty of shower get , and shampoo , ,best air con ever used , and dressing gowns,small free safe CONS, dark rooms, and not much English TV on satelite,
Starts From
$82.00 / night
Riad Zitoun Lakdim - Derb Sakka 94/95, Marrakech, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
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