Radisson Blu Marrakech, Carré Eden
Chain: Radisson Blu
Description
Luxurious Accommodations
Experience comfort and style at Radisson Blu Hotel Marrakech Carré Eden. Each room features modern amenities like air conditioning, a balcony, and a patio for your relaxation.
Exciting Facilities
Indulge in our outdoor pool with stunning city views or stay active at our fitness centre. Let our tour desk help you explore the vibrant city of Marrakech, while our kids' club keeps the little ones entertained.
Convenient Location
Located just minutes away from Marrakesh Train Station and Marrakech Plaza, our hotel offers easy access to the city's top attractions. With complimentary parking and free WiFi, your stay with us will be stress-free.
Book your stay now at Radisson Blu Hotel Marrakech Carré Eden and elevate your Marrakech experience.
Sentiment Analysis
Friendly staff
Great location
Good amenities
Popular Amenities
Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Availability Side
Sorry, there are no available options matching your selection.
Guest Sentiment Categories
Cleanliness
Issues with cleanliness noted in several reviews; room not clean with towels and terrace not maintained.
Service
Staff generally friendly and professional; some inconsistencies in handling guest situations noted.
Location
Multiple mentions of excellent location.
Room Quality
Room amenities were generally good but reports of small and uncomfortable beds.
Amenities
Facilities like the gym and pool received positive mentions.
Value for Money
Some guests felt the hotel did not meet expectations for the price.
Food and Beverage
Breakfast quality praised, but complaints about coffee and juice.
Overall Experience
Overall positive experiences highlighted despite some issues.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease note that for a reservation of more than 8 rooms, special conditions and extra charges might be applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Reviews (1107)
Fatima
1 week ago
8.0
L’emplacement, la piscine chauffée et la chaleur et le pragmatisme du personnel, le petit déjeuner complet avec beaucoup de choix
Cons: Franchement rien
Khadija
1 week ago
10.0
B
1 week ago
8.0
Cons: Pour le prix, le café au petit-déjeuner. Il faut revoir la qualité. Le café en poudre ???
enrique
1 week ago
1.0
Ubicación
Cons: Sucio - Personal no amable. - aire acondicionado malogrado - nunca lo repararon. El gimnasio sin aire acondicionado y con moscas
EMRA
2 weeks ago
10.0
Thomas
2 weeks ago
8.0
Sehr zentral, gutes Frühstück
AMutiso
2 weeks ago
9.0
It's a wonderful hotel on all scores- location, service , food, amenities and the staff are extremely helpful. The rooms are huge , very comfortable, quiet , lots of storage space both wardrobe and drawers and a good lay out The bathroom is also spacious - double sinks , space for toiletries . Housekeeping was execellent. Busy but Great Hotel.
Cons: No being able to get an appointment at the spa due to high demand . ( Tip -book early)
Elodie
2 weeks ago
8.0
Bien centré et personnel adorable
Cons: Fonctionnel mais manque de charme
Vingerhoet
2 weeks ago
8.0
Jean
2 weeks ago
8.0
Anas
2 weeks ago
8.0
David
2 weeks ago
8.0
Aziz
3 weeks ago
8.0
Mihai Mi.
3 weeks ago
10.0
Büsra
3 weeks ago
9.0
Lage war super
Cons: Frühstück war nicht gut
Bruno
4 weeks ago
9.0
fatimazohrab205
4 weeks ago
10.0
Perfectly located in the heart of Gueliz, the hotel offers easy access to shops, restaurants, and the vibrant urban life of Marrakech.... The service is excellent ...professional, attentive, and always welcoming It was a nice stay in marrakesh
Simon
4 weeks ago
9.0
Mr Faisal on reception was first class and changed our room types to accommodate our request with two young children. We appreciated this greatly. Thank you.
1 month ago
9.0
Jani
1 month ago
9.0
dkryp
1 month ago
2.0
Very disappointing stay. Check-in took almost two hours late at night, and to make matters worse, I was initially given keys to a room that was already occupied, with other guests and their luggage inside. This was both uncomfortable and unacceptable. The room itself had issues — the shower did not drain properly, and the breakfast quality was mediocre at best. The room was also located very far from reception, and with slow, crowded elevators, it made moving around the hotel quite inconvenient. The most serious issue happened at check-out, when I was charged twice for the same stay. Although the hotel claims they processed a refund, I am still waiting for the credit while being forced to pay the full amount on my credit card in the meantime. Overall, this experience did not reflect the standards expected from a 4-star hotel, and the way the situation has been handled has only increased my dissatisfaction.
Ebun
1 month ago
8.0
Breakfast was lovely, and the staff were super helpful with getting us settled in our room. It felt super safe and secure.
Khalid
1 month ago
7.0
Megi
1 month ago
8.0
Driss Charef
1 month ago
8.0
Bethania
1 month ago
8.0
Lovely pool and the bedrooms are excellent
Cons: Expensive food and very average
DarrenL639
1 month ago
6.0
It is a great location and beautiful inside. Breakfast was quite nice. The elevators can be an issue at times as only 1 goes from ground level to rooms. Else you have to change elevators on the 2nd floor (lobby). The AC didn’t work at all as they apparently have to switch from heat to cool for each room. Unfortunately, our phone didn’t work so after going to the lobby to ask for service and waiting over 45 minutes, just gave up and went to bed.
Hasina
1 month ago
9.0
La localisation au cœur de Gueliz à côté des restaurants et du centre commercial Carre Eden. L’accueil et la bienveillance du personnel envers moi, mon mari et mon petit garçon de 1 an. La piscine était superbe et chauffé. Il y’avait bcp de transat pour se poser sans se sentir déranger par d’autre personnes. Le petit déjeuner était superbe avec énormément de choix, l’omelette et le café ont été au top. Notre chambre était spacieux avec un petit balcon sympa, il nous manquait de rien.
Cons: Dommage que l’espace du Spa a été payant vue le tarif de l’hôtel, je m’attendais que l’entrée au hammam et sauna sans traitement soit inclus.
ALEXANDRA
1 month ago
10.0
Το ξενοδοχείο βρίσκεται σε πολύ καλή περιοχή, όχι πολύ κοντά στο κέντρο της πόλης. Οι παροχές ήταν εξαιρετικές, το δωμάτιο φωτεινό και πολύ ευρύχωρο με αναπαυτικά κρεβάτια. Το πρωινό πολύ πλούσιο και τα γεύματα που πήραμε στο εστιατόριο ήταν νοστιμότατα. Το μεγαλύτερο, όμως, κατά τη γνώμη μας, πλεονέκτημα του ξενοδοχείου είναι το άριστο και ευγενέστατο προσωπικό του!
Cons: Δεν εντοπίσαμε τίποτα αρνητικό στο ξενοδοχείο.
Shahad
1 month ago
7.0
SatheSuraj
1 month ago
10.0
A reliable Radisson Blu experience with comfortable rooms, good service, tasty breakfast and great sleep quality. The best part is the location in Carré Eden Mall with plenty of shopping, dining and taxis just a short walk away. Highly recommended for anyone visiting Marrakech.
Zbigniew
1 month ago
10.0
Robert
1 month ago
10.0
Everyone was polite, respectful and very helpful. Breakfast was great, the pool was great, no issues
Cons: No issues
oprea
1 month ago
10.0
Amplasarea, amabilitatea personalului, curățenia și facilitățile
Benchafai
1 month ago
8.0
Belle architecture, bel emplacement. Bon service Piscine chauffée
Mehdi
1 month ago
9.0
Sandrine
1 month ago
8.0
Maïtika
1 month ago
10.0
Fulvio
1 month ago
10.0
Ottima posizione nella parte moderna della città, ma vicino alla Medina, raggiungibile anche a piedi. Ottima colazione. Bella la piscina esterna, riscaldata.
Cons: Nulla
Dos Santos
1 month ago
9.0
Felipe
1 month ago
8.0
The personal is fantastic: People is always ready to make your stay as confortable as it can be, very atentive, and always warm and with a big smile. The hotel is modern, with a very nice design. Its located perfectly, in a very nice area surrounded by a lot of restaurants and pattiseries.
Cons: Wifi: In a hotel of such category wifi should be working properly and it wasnt. It was intermitent and very slow. The distance between the elevator and our room: The elevators were located at least 120 mts from our room The sunbeds situation: Unfortunately, the hotel has an arrangement with several airlines and when it was nice to enjoy the swimming, it was not enough space for the guest to enjoy close to the pool, due to groups of airline people together (maybe 6 or 8 at the same time)
Charlesd242
1 month ago
8.0
Generally good hotel. Good location, pool, rooms, service. Weak spots are bar service ( Lila Bar) , atmosphere and drinks prices.
Anna
1 month ago
10.0
Cudowna lokalizacja pyszne śniadania rewelacja z basenem.
Mouad
1 month ago
10.0
Maroua
1 month ago
9.0
Ouii j’ai trop aimé
Cons: Rien
Clément
1 month ago
8.0
Albert
1 month ago
8.0
The pool area was very enjoyable. The room was very comfortable with a balcony onto the pool courtyard.
Cons: Reception was on the second floor and only one elevator went to the main floor with an exit outside.
134kasb
1 month ago
8.0
Excellent hotel in the middle of marakesh only ten minutes by taxi to the airport. Good WiFi lovely breakfast. Rooms very clean and staff friendly enough. Pool area lovely nice pool and sun loungers. Mall underneath the hotel with a supermarket and some shops is a great addition What let this hotel down, smoking everywhere. Smoking on balcony, pool side, sitting area, where you eat. It stinks the whole outside area that I struggled to sit in it in the afternoon.
Niels
1 month ago
10.0
Janusz
1 month ago
10.0
Bardzo profesjonalna, uprzejma, miła obsługa. Basen z podgrzewaną wodą. Bar z możliwością obserwowania wydarzeń sportowych. Bliskość parkingu.
Cons: Śmiałe rozwiązanie z wanną i prysznicem. Ceny piwa w barze.
Dadon
1 month ago
7.0
Spacius room with quite a kind staff and good location
Cons: We got charged a 1000dirhams deposit and never got the deposit back, 1st room we got was too small, 2nd room had kids in the next room and 3rd and final room we got moved to was fine except the AC didnt work (was ventilating cold instead of heat) . Overall was fine and we love radisson, this one however turned to be quite an eventful one and we were too exhausted to argue.
Loubna
1 month ago
9.0
Tout était très bien. Je reviendrai
Sami
1 month ago
10.0
Le personnel, le portier Mjid est d’une gentillesse rare ! Le reste du personnel est également très accueillant et efficace !
lynda
1 month ago
9.0
ANBAR
1 month ago
9.0
Great hotel, great location
Peter
2 months ago
10.0
Staff were extremely helpful and friendly , great location .
Cons: Nothing
ABDELALI
2 months ago
8.0
Chrystel
2 months ago
9.0
Odyssey52561738659
2 months ago
4.0
Popped in here this evening with my family for a quiet drink. Unfortunately on sipping at our Hendrick's gin we realised that this was like water with little to no taste of gin. The barman gave me a sample taste from the bottle that he'd poured and it was like water. He opened a fresh bottle which was gin and gave us fresh drinks with no further mixers. This was not a comfortable experience and we will not be returning. My previous experiences in Raddisson Blu hotels has always been excellent.
Thierry
2 months ago
10.0
Tout est parfait! Personnel au petit soin, emplacement, confort, emplacement, piscine chauffée, navette aéroport.
Robert
2 months ago
9.0
Lovely hotel and food. Staff are so nice and helpful.
barnes4354
2 months ago
10.0
I have been a guest at the Radisson on a number of occasions, the hotels location is ideally situated in the centre of Gueliz, 15 minutes from the Airport. The hotels staff are very friendly and professional in all departments. The rooms are extremely clean and modern in decor which is a credit to the cleaning staff. I would like to make a special thankyou to Abd Elkarim who is very professional and a credit to the hotel and l certainly feel he deserves a management roll in the near future. Also a big thankyou to Hammid who also is a credit to the hotel. I will always recommend the Radisson to friends and colleagues because l know they will not be disappointed with the food and accommodation. Once again Thankyou to all the staff who made our stay most enjoyable. Keith Barnes (room 4042 ) February 21st to February 28th
Olivier
2 months ago
8.0
Excellent hôtel très confortable
Cons: Il n'y a pas de salle de bain séparée, aucune intimité.
Joanna
2 months ago
9.0
Prado
2 months ago
9.0
Habitación y baño muy espaciosos y limpios
Cons: Al pedir una tortilla, había un cuenco grande con un montón de huevos a medio batir. Deberían batir los huevos cuando pides la tortilla. Si hay un huevo en mal estado, se contaminan todos
Rehan
2 months ago
1.0
Location
Cons: The ac was terrible The bed was too hard
Donnis
2 months ago
10.0
Great location. Room was very spacious with a very large bathroom. Good air conditioning and great breakfast buffet.
Flyer39688080511
2 months ago
10.0
Amazing hotel. All the staff have been lovely, welcoming and helpful. Heated pool is a massive plus. Food was great-plenty of choice for breakfast. Gym is free and is kitted out to a very high standard. Location is right in the heart of a new shopping complex so has plenty of shops to explore and has a big supermarket on the ground floor. We came as a couple but will be coming back next year with our kids. Fantastic.
Adam
2 months ago
9.0
Maria
2 months ago
8.0
Great location-lovely restaurants nearby and easy trip to centre.
Cons: Small reception area but worked ok. Long walk to room due to distance from lift.
Zambrano Aquino
2 months ago
10.0
Staff is kind
Cons: The delay of elevator
johntP3147BR
2 months ago
10.0
We arrived before checkin time, but staff very helpful and gave us a room early. Breakfast excellent. Room was very good. Central location. Staff were great throughout. Recommended!
HurbyS
2 months ago
10.0
Location of hotel was perfect with normal shops and restaurants around the hotel and old town with madina not too far away. Beautiful room with view on pool is recommended as this is more quiet and brings sun in your room and balcony. Breakfast and services were excellent!
KOPP
2 months ago
10.0
L’emplacement !
Cons: Service au diner et nettoyage des chambres un peu lent (chambre libérée à 10h et non faite à 12h15).
Karman
2 months ago
9.0
Rosalie
2 months ago
9.0
Guy
2 months ago
10.0
Service à la réception impeccable encore une fois! J'ai demandé à changer de chambre (trop calme) pour être en façade de l'hôtel et profiter de la vue et de l'animation sur l'avenue Mohamed V, et malgré mon arrivée tardive et le fait que l'hôtel était plein, cela a été fait immédiatement! Bravo et encore merci.
Cons: L'utilisation des ascenseurs est toujours un peu frustrant, entre le rez et la réception au 2ème, puis les étages... Préférez les escaliers pour se déplacer, c'est plus rapide, et plus sportif!
Alessandro
2 months ago
10.0
איציק
2 months ago
10.0
ישראל
2 months ago
9.0
moo410
2 months ago
6.0
There were a few issues. Trim on the bathroom door was loose and every time we opened it, it was like a gun going off as the wood cracked back. You can imagine that in the middle of the night while one of you was trying to sleep. After housekeeping cleaned the room there was an overwhelming stench of urine. I cannot imagine what caused that other than very dirty cleaning water. We actually opted out of room cleaning for the remainder of our stay to avoid this. However, the positives were very positive. The breakfast was sensational. The hotel is in a good location, central to everything. All
MEIR
2 months ago
10.0
555ekaterina
2 months ago
10.0
We had a very pleasant stay at this hotel and felt truly welcomed and well cared for throughout our visit. The room was spacious, comfortable, and well equipped with everything we needed, which made our stay easy and enjoyable. A special thank you to Ez-zoubair, who made our check-in process very smooth. He was kind, helpful, and made us feel at ease from the start. We would recommend this hotel to anyone visiting Marrakech.
olidimelow
2 months ago
10.0
Wonderful staff, who look after you in every situation. Big shout out to Abdelkrim on reception team who made sure we were looked after the entire stay!
Youssef
3 months ago
9.0
Gentillesse du personnel
Cons: Rien
Polina
3 months ago
9.0
Madara
3 months ago
10.0
Ahmed
3 months ago
9.0
L’emplacement et le personnel
Irakli
3 months ago
10.0
It was good as always in Redisson
ABDELALI
3 months ago
8.0
marlene2026
3 months ago
10.0
A happiest unforgettable stay in Marrakesh . Staff were accomodating from every body in all departments -the housekeeping,the reception,the concierge . Everybody wears a friendly smile. Good job team Radisson blu Marakkesh,carre Eden🩷
Simona
3 months ago
9.0
mukeshguptaji
3 months ago
10.0
Morgane Camille
3 months ago
8.0
Fabrizio
3 months ago
10.0
Le service et personnel etait super. Le petit dejeuner et incroyable.
Cons: Le check in a 15hr un peux tard. Vols de canada arrive tres tot. Check in pour midi sera mieux poux vous visiteurs.
Aya
3 months ago
10.0
We had a wonderful stay at the Radisson Blu Carré Eden as a family of three (my mother, sister, and I). From the moment we arrived, we were met with warmth and professionalism from every member of the staff — starting with the doorman, through to the reception, the restaurant team, the pool and terrasse staff, and even the technicians. The food was delicious, and we were especially impressed by the impeccable hygiene standards throughout the hotel. Everyone went above and beyond to make us feel welcome and comfortable. The level of service was truly impressive, and we felt genuinely cared for throughout our stay. We left with great memories and are already looking forward to our next stay!
Cynthia
3 months ago
10.0
hassan
3 months ago
9.0
Yoan
3 months ago
10.0
Aisha Mohamed
3 months ago
10.0
Vi tyckte att servicen var utmärkt. Trevliga och hjälpsamma personal. Ligger i ett bra läge där allt är nära. Stort utbud på frukosten.
Saima
3 months ago
8.0
Les chambres le confort la piscine la restauration le personnel
Cons: Un personnel qui s’occupe d’ouvrir les ascenseur nous disent de mettre les T shirt car c’est la réception nous faisans ce que nous voulons nous n’avons pas besoin attendre ce genre de remarque surtout aux enfants
Abida
3 months ago
7.0
Zohair Biyessen
3 months ago
10.0
Nuh
3 months ago
10.0
locatıon and staf excellent
Cons: the proce could be reasonable
Oguntegbe
3 months ago
9.0
Lévis
3 months ago
10.0
Serigne Mansour
3 months ago
6.0
Le service, la qualité des équipements ( Lit très confortable ), hotel trés accessible
Cons: J’ai été débité d’une caution que ne s’est toujours pas repositionné sur ma carte. Des frais ont été déduits aussi sachant que c’était sur le prix.
Issam
3 months ago
9.0
MARION
3 months ago
10.0
Tout était super, la piscine super chaude en plein mois de janvier.
Cons: Rien
Anna
3 months ago
9.0
Yulia
3 months ago
5.0
Расположение
Cons: Туалетные принадлежности на второго человека и халатов не было также депозит до сих пор остаток депозита не вернули на карту, нам сказали вернут
Mohamed
3 months ago
10.0
Personnel emplacement
GEORGE
3 months ago
10.0
Richard
3 months ago
9.0
Great room
Cons: Location was ok.
mimibY5277RK
3 months ago
8.0
The hotel overall is great! Fantastic if you want to be in the middle of the city! They have friendly and welcoming staff! It felt really safe as well. The bed/sheets and breakfast were my favourite. The hotel also has one of the biggest gyms I have seen in a hotel, there is also a boxing ring in the gym. If you are a gym fanatic, you will enjoy the gym!
Nassma
3 months ago
10.0
Chandrasekhar
3 months ago
8.0
mohamed salem
3 months ago
8.0
good lication
Martin
3 months ago
7.0
Tara
3 months ago
8.0
God frukost och trevlig personal fanns alltid där
Williams
3 months ago
6.0
Le déjeuné est correct, la chambre a un aménagement qui date, pas exceptionnel, il faudrait lui redonner un peu de fraicheur, il y a des finitions qui ne sont limites.. Piscine je n'ai pas utilisé
Cons: Accueil très bien mais comme très souvent au Maroc le personnel est extraordinaire. Par contre j'avais demandé 2 lits dans la réservation et j'ai dû patienter un peu, et quand on arrive tard c'est un peu compliqué, ma fatigue de la journée de travail, mais le personnel est venu au mieux.
حمد
3 months ago
3.0
Khaled
3 months ago
7.0
It’s ok
Cons: Parking
HIND
3 months ago
9.0
C'est top
Cons: Tout est bien
Kozar
3 months ago
10.0
Suveränt
CHERIER
3 months ago
8.0
Les piscines très bien chauffée et très bien positionnée au centre du patio. Les chambres sont lumineuses et parfaitement agencée ainsi que la salle de bain
trupati
3 months ago
7.0
It was a great location and the suite was spacious.
Cons: It was not very clean, and during the two days of rain. The walk hallways were not tended to which were frankly not safe to walk on.
Naim
3 months ago
10.0
Miyelani
4 months ago
9.0
If you want to be in the CBD, it is right in the middle of the Main Street. I also really loved the linen and bed, super clean and very comfortable. The staff is really friendly as well. One of the few establishments where you can find an alcoholic beverage if you want one. They have a wide variety of foodstuffs to select for breakfast. The food, also is very fresh. The food at the Lila restaurant was also great.
Cons: It’s a very big hotel, about 166 rooms per floor (over 3 floors) but but the service is relatively good for such a big hotel. Some of the cocktails on the menu were not available due to some ingredient or the other not being available… but this is also the case in most of the restaurants even for shakes, virgin cocktails and ice teas (most places in Marrakesh) but you can survive this as there are many other options that are available.
Laura
4 months ago
5.0
Ottima la pulizia della camera e del bagno,buona la posizione e gentile il personale , in particolare l'autista del transfert da e per l'aeroporto.
Cons: Non è ASSOLUTAMENTE un 5 stelle né tanto meno un Radisson. La sala ristorante è freddissima e buia , così come i corridoi e la stanza al momento dell'arrivo: fare colazione e cena è assai poco confortevole, e la sera abbiamo dovuto chiedere la cena in stanza. La cifra per quanto offerto è quindi assolutamente spropositata: per un trattamento simile è adeguata la metà. Servizi: abbiamo prenotato un transfert per Essaouira, ci hanno assicurato che sarebbe stato effettuato dagli autisti del Radisson e ci hanno chiesto di pagare subito il corrispettivo di quasi 500 euro. La mattina ,all'orario concordato, non c'era nessuna vettura dell'albergo e l'addetto della Reception, differente da quello con cui avevamo prenotato il servizio, nulla sapeva a riguardo : ci ha infatti suggerito di prendere un bus, poiché loro non facevano questo servizio. A fatica dopo un'ora ci ha trovato una vettura di un'altra struttura (?) , con un autista molto bravo e gentile, e ci è stato applicato uno sconto, ma dopo 40 minuti di discussioni.
Nikhil
4 months ago
8.0
Good location, comfortable rooms, courteous but some of the staff is clueless.
Cons: The lift taking the guest to the room is by far the worst I have ever been to.
ADAOBI
4 months ago
7.0
Location was great.
Cons: Terrible WiFi. Variable service.
Azzedine
4 months ago
7.0
David
4 months ago
9.0
Eddie
4 months ago
6.0
מיקום
Cons: נגישות צריך שני מעליות
Valerie
4 months ago
9.0
Stephanie
4 months ago
8.0
Muhammad
4 months ago
10.0
Modern, clean and well maintained
yafit
4 months ago
10.0
המיקום מצויין , הצוות מדהים ומאיר פנים המלון נקי ארוחת בוקר מגוונת
Kabir S Katata
4 months ago
6.0
Location
Cons: Breakfast and seems old.
nandione
4 months ago
10.0
Very kind staff and always service minded. I have not experienced that kind of service level before. I had a really good experience. The breakfast was very nice with a lot of options and fresh food. My room was very nice and clean, with nice bathrooms. Overall, I had an excellent experience. Would recommend.
aaazzzz123
4 months ago
2.0
At breakfast, they have live flames under the dishes to keep some of the food warm. The plate slipped when I opened the container and set my top on fire luckily my husband was able to put out the flames very quickly however it left me very uncomfortable for the next 48:76 hours. I have contacted the hotel numerous times to find out what they are doing to ensure this does never happen again. The hotel has repeatedly ignored my emails suggesting they are not doing anything to fix this hence my review on here. They clearly do not care about the safety of their visitors and do not have the courtesy to respond to a very upset customer impacted by their health and safety. Dread to think what could’ve happened if that was a child.
emero988
4 months ago
10.0
We booked a team event at the hotel and from start to finish our experience was fantastic. The staff area really helpful and special thanks to Meryam who did the booking and coped with many changes up to our trip! All with courtesy and professionalism. It was the perfect venue and there were plenty of comments about how good the food was. Thank you so much.
Badr
4 months ago
1.0
Cons: They took advantage of mistake
Giuseppe
4 months ago
8.0
adil oukrire
4 months ago
8.0
Jos Best
4 months ago
4.0
Karim
4 months ago
9.0
Super acceuil ainsi que les chambres(suite et chambre superieur) Mr Faycal à la reception etait vraiment aimable et à l'écoute. Le service du petit dejeuner peur etre amelioré mais sinon tout etait bien.
Malabu
4 months ago
9.0
Everything was good !
Cons: There is a gap from the shower door water coming back to the room after shower. Toilet door should be closed properly to avoid water in the room. apart from that there is no issue.
T9197WNthomasl
5 months ago
10.0
Great experience. Karin at the reception was very helpful. Definitely recommend staying here for business. Close to the city and also quiet enough to rest.
Malabu
5 months ago
9.0
annd416
5 months ago
10.0
We stayed at the Radisson Blu Marrakech Carré Eden for five days, and our experience was truly wonderful. The hotel is perfectly located in the heart of the city and offers a large swimming pool, a sunny terrace, a cosy bar, and an exceptionally generous breakfast buffet. Our junior suite was very spacious, beautifully equipped, and incredibly quiet — not a sound from the street reached the room, which made for excellent sleep quality. But what really made our stay unforgettable was the staff. Everyone was professional, polite, and genuinely helpful. A special thank-you to Mr. Ez Zanborir at the reception desk for his kind assistance in arranging our guided walk through the Medina, the authentic Moroccan hammam experience, and for all the valuable advice he shared with us.
L
5 months ago
9.0
Ildiko.B
5 months ago
8.0
A személyzet nagyon kedves és segítőkész volt, jó volt a medence és a napozó rész is.
Cons: Sajnos a szobában a teraszon nem volt felmosva a kő sem az asztal. A törülközők sem voltak tiszták amit kaptunk.
Venture24093028776
5 months ago
10.0
Abdelilah is very good, He has nice service. and good smile think you and nice hotel
Cedric
5 months ago
5.0
L emplacement est top et le petit déjeuner est super complet et très bon.
Cons: Lors de notre arrivée on nous demande les passeports des enfants étant résident marocain nous n Avon spas leur passeport juste la photo on nous indique qu'il faut le passport physique nous proposons les cartes d identité on nous dit que non ce n'est pas suffisant, nous allions nous voir refuser l'entree quand nous avons dit que nous étions déjà venus un an auparavant et on a pu retrouver les informations dans le système. Je n'ai vu à aucun moment qu'il était mentionné qu'il fallait se munir des pièces d identité de toutes la famille incluant enfant en bas âge. J'ai trouvé que le personnel n'avait pas du tt essayé d'arranger la situation et n'a pas été aidant. Lorsque l'on arrive après un voyage dans un tel établissement on s'attend à être beaucoup mieux reçu que cela. Enfin, nous avions réservé une suite avec nos enfants et en arrivant vers 21h aucun linge de lit pour le canapé lit étant présent il n'y avait que 2 chaises pour 4 et 2 bouteilles d eau. Alors que nous avions bien réservé pour 4 personnes. Cela a été réglé après un appel à l accueil mais encore une fois première impression qui n'a pas été celle espérée.
Ian
5 months ago
8.0
Very relax and French.
Cons: Mistake in booking massage to the day after I left.
Ihssane
5 months ago
9.0
Asma
5 months ago
7.0
David
5 months ago
4.0
L’emplacement
Cons: Vétusté Eau froide dans la douche Service d’une lenteur abominable Déco à revoir Hotel vieillot
Rachid
5 months ago
10.0
Tout
Lorsecho
5 months ago
10.0
This hotel was amazing. Security at the front, very professional and friendly staff. Nice bar, full gym with boxing ring, pool and helpful front desk for changing money, giving tips on where to go, and helping with cabs. 50DH ($5 USD) to the market, which is minutes away. Mall right next door with a safe ATM machine (don’t bother with the ATMs across the street from the hotel). Walking distance to some fabulous restaurants. Clean rooms with amenities: bottled water, coffee station, blow dryer, comfortable beds, outdoor balcony, temperature control. TV stations could be better but we did find a few English movie stations. Drink prices were a bit high but all in all, a great hotel in the center of everything.
Ismail
5 months ago
10.0
wetravelalot
5 months ago
6.0
La piscine
Cons: Qu’au petit dej y avait pas de vrai cafe , seulement le café seulement avec le goût infecte. Il fallait payer extra. Et le jus d’orange n’était pas le vrai jus d’orange pressé. Pas de ménage dans les chambres pendant 4 jours de séjour.
stephaniefZ9076IG
5 months ago
10.0
The staff is so gentle, the food fantastic (completely cruelty free made especially for us), the impeccable presentation of everything, I slept like a baby in the comfy bed, the room was great. I love this hotel and recommend to stay at the Radisson in Marrakesh.
Rikke Jung
5 months ago
8.0
Location and facilities (great gym)
Cons: Lack of security… twice in two days (male)non-habitants tried to get up to the floors with me via the elevator … security at this hotel is 1 out of 10 (10 being the best)
496daisyf
5 months ago
8.0
We recently stayed at the Radisson Blu Hotel, Marrakech Carre Eden for three nights and had a lovely experience overall. The hotel has a fantastic location — it’s just a short cab ride from the Medina and there’s a supermarket conveniently located right next door, which was really handy for picking up essentials. Our room was spacious, spotless, and offered plenty of storage, making it very comfortable for our stay. The staff were excellent – friendly, attentive, and always willing to help. We were even able to check in early, which was a wonderful start to our stay. When we requested an extra bed, it was arranged promptly and with a smile. Breakfast was a real highlight. The restaurant team were efficient and welcoming, and we especially enjoyed the freshly squeezed juices, made-to-order omelettes, and delicious Moroccan dishes. There was a great variety to choose from each morning. The only downsides were that our room was directly opposite the lifts, which made it a bit noisy at night, and I slipped in the bathroom and hurt my knee — so I’d recommend guests take care as the floor can get slippery when wet. Overall, this is a modern, well-run hotel with great service, excellent food, and a convenient location. We would definitely stay here again, but next time we’ll ask for a room away from the lifts.
Ekaterina
5 months ago
10.0
Friendly and professional staff, 200% client oriented Calm location in modern district Great breakfast with local food
Cons: Nothing
kbone2025
5 months ago
8.0
Nice hotel and location, with a modern shopping mall walking distance from the hotel. Location also ideal to visit the famous the Medina & Souk markets. Big let down are the yellow taxis, refuse to use the meters and because your a tourist feel it's ok to overcharge for journeys. It's what let's the experience down when visiting Marrakech. Very frustrating when you just want to get to where you want. With one of our journeys by taxi the stopped to pick a local who sat in the front which we found odd and not expecting it.
El Qortbi
5 months ago
8.0
daniel
5 months ago
9.0
Rami hadad
5 months ago
10.0
חדרים חדישים אם ארוחת בוקר נהדרת בגטים טריים חמים ומבחר נהדר
Cons: אנחנו נפלנו על חדר אם ריח עובש
Katia
5 months ago
8.0
Le personnel tres accueillant, la propreté, l’emplacement au top!
Cons: Problème de wifi qu’ils ont réglé avec un technicien ;))
Kabir
5 months ago
10.0
Kabir
5 months ago
10.0
Gina
5 months ago
9.0
très bonne localisation géographique
Cons: wifi un peu defaillant
Kinza
6 months ago
9.0
L’emplacement, l’hôtel et le personnel hyper gentil
Cons: Beaucoup de fourmi dans notre chambre
חיים
6 months ago
4.0
המיקום מושלם לא יותר!
Flyer13652332033
6 months ago
8.0
Perfect overnight stop. Very comfortable rooms with a bonus addition of a warm swimming pool. Tasty breakfast. Well located for the airport and city.
samia
6 months ago
9.0
Hôtel très agréable,confortable,accueillant Personnel professionnel et charmant, à l’écoute Très bon petit déjeuner Super salle de fitness Proche des commodités Très bien situé, entre quartier moderne et Medina
Cons: Rien
Serdar
6 months ago
8.0
James
6 months ago
8.0
The staff did their very best at all times.
Cons: The lifts were very confusing.
Dorthe
6 months ago
9.0
Data Finansal Danismanlik Ltd Sti
6 months ago
10.0
Joao
6 months ago
7.0
Vesna
6 months ago
10.0
L’hôtel est beaucoup plus beau que sur les photos. L’emplacement est idéal, on peut joindre les coins branches du centre à pieds, quartier très sécurité, centre commercial collé à l’hôtel, et pour s’échapper de cette foule une piscine extérieure chaude dans la cours intérieure de l’hôtel.
Cons: Rien
Ildiko
6 months ago
8.0
The staff were very kind and helpful, and the hotel is conveniently located close to the city center. The breakfast was delicious and offered a nice variety of options. Overall, it was a pleasant experience.
Cons: Nothing
VANESSA
6 months ago
9.0
personnel très aimable lits confortables petit déjeuner varié localisation de l'hotel
Cons: les ascenseurs pas toujours facile à attraper!
bramwells1
6 months ago
10.0
Myself and a friend have just returned from a 5 night break at the Radisson Marrakech. I would like to thank the staff for such a genuinely warm welcome and for making the stay so relaxing. The early check in, room upgrade, late check out and welcome gifts are truly appreciated. Immaculately clean hotel which is on a main road - however our room overlooked the pool and so was extremely quiet. Pool area - could always find a bed to lounge on, staff frequently moved towels. Only downside is that the pool is mostly in shade after 4pm. Breakfast was fabulous, so much to choose from - never had to wait for a table or ask for food to be replenished. Drink costs at hotel reasonable too. Had lunch a few times which was good quality and again reasonably priced. We walked to the medina a few times which took about 25mins. But staff happy to hail a cab for you. Special mention to the all the reception staff who always went out of their way to help us and make us feel special - they remember your name, room number etc, Especially Sara and manager marouane. A big thankyou to Karim who always went out of his way to serve us and make sure we were happy with everything- a credit to your hotel.
Haciba
6 months ago
4.0
Niks
Cons: Niks
Linda
6 months ago
9.0
Hotel très bien situé, propre , le personnel était au petit soin , nous avons passé un excellent séjour en famille .
Amal
6 months ago
10.0
Perfect
reda
6 months ago
9.0
835frankieh
6 months ago
8.0
This 183 rooms chic hotel service is excellent, staff go out of the way to accommodate my request with a friendly and warm smile from maid service, breakfast and Bell service.
Aya
6 months ago
6.0
khalil
6 months ago
10.0
syed
6 months ago
8.0
Amar
6 months ago
10.0
Les conseils du personnel. Toujours à l'exoute et au petit soin. Nous avons adorés.
Cons: Ras
Naila
6 months ago
9.0
bader
6 months ago
7.0
SAEED
6 months ago
6.0
Cons: تعامل الموظفين سيئ
Flint
6 months ago
8.0
oilpatchmike
6 months ago
9.0
Great staff and facilities. Perfect location for shopping and restaurants.
Cons: I thought that the price was a little high compared to other properties of the same or higher quality in the city.
adel
6 months ago
7.0
قريب من كارفور
Cons: المرافق والمصعد قديمه وضيقه وبطئ
Zahra
6 months ago
9.0
adel
6 months ago
5.0
Nikitha
6 months ago
10.0
sycalopz88
6 months ago
8.0
In recent trip to Morocco, we booked an overnight stay at Radisson Blu after a 3 day stay in Essaouira. This hotel is located in modern Gueliz. The hotel is surrounded by shops and restaurants; and is right next to a mall. In the lower level (-1) of the mall is a Carrefour. We booked a Superior room overlooking the pool. The room and bathroom were large and clean. The hotel staff were all accommodating. On the day we were supposed to leave, the manager gave us permission to keep the room for an extra hour since my husband was not feeling well. I would have rated this hotel as a 5 star; however the WiFi service was slow and would occasionally lose connection. I had to request the early morning Manager permission to use the Business Center in the Reception area to make some last minute changes in our bookings. This is the first time that I have booked at a Radisson hotel; and definitely will not be the last.
Vladislava
6 months ago
10.0
Rachid
6 months ago
8.0
Frantzline
6 months ago
8.0
Room was clean. I love the separation of the toilet, shower and sink. However pur only issue with the room was a sewer like smell. Once you get off the floor from the elevator you smell the situation. It was a ohhhh noooo I can't and won't stay there issue but it was present. We concluded the area or place has bad sewage history. Besides that we loved everything. Breakfast was great. The staff excellent.
Fahd
6 months ago
10.0
waterlily_17_99
6 months ago
10.0
Amazing service through and through. While I don’t stay here but came for the spa service and bar while waiting for my flight at 2AM. I was able to store my luggage downstairs and came to second floor where all of the main activities are located. Had an amazing experience at the Lila spa and was hosted by Najia. She was very professional, nice and great at what she did. Her mannerism in treating clients were spectacular. I appreciated that she allowed me to rest in their mini spa lounge right before my scheduled massage time. Hamza, the spa manager was very nice as well as he was willing to work with me to schedule a 90-min massage. My only wish would be for the spa facility to have more air conditioning.
PhTravelling_Guy
7 months ago
10.0
I have never given a hotel a 5 star rating. My philosophy is that a 5 should only be granted if a hotel, in some tangible way, exceeds a guest's reasonable expectations. This was one of those instances. I was faced with an issue, none of which was of the hotel's doing. As such, except perhaps for the most cursory of assistance, the hotel had no concrete duty to assist, but it did. In particular, Hamid, the day Duty Manager, demonstrated a willingness to go beyond what could be reasonably expected. For that I am grateful. In addition, on my last night, the hotel gifted to me a generous serving of Moroccan sweets along with a handwritten note expressing its dismay at the occurrence. As for the physical hard product: A. My room was satisfactory overall. 1/ There is no separate enclosed bathroom per se. Rather there are panels that can be mover to close-off the bathroom. The room had shower tub combination. I dislike shower tub combinations and would rather have a stand-alone shower and bathtub or, if that is not possible, a stand-alone shower in lieu of a bathtub. Also, the step-in height and width of the ledge to the combination shower-tub may pose a challenge to less able bodied guests. 2/ The room did not have universal or USB outlets. All outlets are European standard. Be sure to bring an outlet converter if your electronics do not have European plugs. B. The breakfast buffet was quite good overall. I'm a simple person and greatly appreciated that Nutella was available. However, I do think the Western (American) portion of the buffet could use some enhancements. C. The elevators are small and can be confusing to use. In particular, the elevator at 0F always stops at 1F before it proceeds to the rooms. A fellow guest speculated that it could be a security feature so that security can scan the elevator's occupants before it proceeds to the room floors. D. Because of the hotel's layout, walks to the room can be long. As for location, the hotel is located in the new town and is in the same complex as the Carre Eden, a small shopping center. There is likewise a good variety of restaurants within walking distance from the hotel. Guests looking for a traditional Moroccan feel to their accommodations may be better off booking a riad in the Medina. But be warned that the Medina is a confusing labyrinth of streets. Further, mapping apps such as Google Maps are of limited use inside the Medina.
Jaouad
7 months ago
8.0
Wass
7 months ago
10.0
Mariem
7 months ago
1.0
Nothing
Cons: Poor breakfast include artificial orange juice when Morocco is famous with pure fresh orange juice, Mesmen is not cooked properly, shower amenities are outside of the bathroom so Dont forget to put in in before you start your shower, I spent 350USD a night for this 2 star hotel, never be back. That is not a 5 stars hotel.
Nezha
7 months ago
6.0
Le personnel est incroyable, d'une gentillesse qu'on ne peut décrire. Les transats sont confortables. La localisation est parfaite. Il y a plusieurs services disponibles. Le menu poulet frit est excellent. On peut accéder très facilement au centre commercial.
Cons: Les réceptionnistes et le système à la réception sont catastrophiques, aucun sens du service client. J'en suis encore sous le choc de la violence avec laquelle on m'a laissé galérer sous 46 degrés alors que j'avais 3 enfants en bas âge et que j'étais seule. Je peux dire clairement aujourd'hui que l'hôtel n'est pas prévu pour des familles avec enfants en bas âge. Notre chambre était sale à notre arrivée. Les couloirs sont beaucoup trop longs, les ascenseurs sont lents et le système est à revoir. Le service en chambre est beaucoup trop chère pour ce que c'est (un café de mauvaise qualité à 70 dirhams...). Le service au bord de la piscine est BEAUCOUP trop lent mais ce n'est pas la faute du personnel il n'y avait qu'une personne pour tous les clients. La piscine est petite, les enfants ne peuvent pas y jouer à leur aise faute de gêner les personnes "VIP". Le kids club est beaucoup trop loin de l'espace piscine donc impossible d'y déposer les enfants sans surveillance. Le petit déjeuner est basique et pas très savoureux. La carte du restaurant est beaucoup trop européen et ce n'est pas bon.
Daniel
7 months ago
10.0
It's a clean modern hotel with all the amenities you may desire in a hotel. The centrally located in the Gueliz district of Marrakech. The breakfast buffet is excellent and the hotel staff are friendly and willing to help with any needs or concerns.
Emina
7 months ago
10.0
KALIL
7 months ago
7.0
Jagvir Singh
7 months ago
10.0
Everything!
Ibtisame
7 months ago
10.0
De ligging, hygiëne en heel vriendelijk personeel!
Cons: -
Arthur
7 months ago
9.0
I love the fact that it is at the centre of the business area.
Richard
7 months ago
8.0
issame
7 months ago
9.0
Mohammed
7 months ago
9.0
Chimene
7 months ago
8.0
Lovely staff, good size room overlooking the pool, great food. Hotel was clean I travelled solo, so the location was great as had lots of shops and restaurants around. Modern area which felt safe.
Cons: Very uncomfortable pillows. Also, the mirror light in the bedroom was broken and wouldn't stop flashing.
Mohamed
7 months ago
8.0
Proximité avec le centre ville
Cons: L impossibilité de pouvoir garer mon véhicule devant l hôtel alors que les places étaient disponibles certainement réservées à l avance
Kathleen
7 months ago
8.0
The room was very big with a great shower. Very big balcony space too. The spa was amazing one of the highlights of my stay. The manager in the spa took time to explain all the options and ensured we had a good experience.
Cons: The balcony smelled really bad of drains so didn’t enjoy going onto it. Room service was poor, we informed them we didn’t have a TV remote took reminding them several times and a day later to get one. The same happened when asked for food trays to be taken from the room I had to call several times in the end I put outside myself. The door to toilet wouldn’t lock which was a little annoying and they were stingy on toiletries. The breakfast was also a little boring.
SAEED
7 months ago
10.0
KOFI AFFRIFA
7 months ago
10.0
ibrahim
7 months ago
10.0
Nahid
7 months ago
10.0
Si
Sofiane
7 months ago
7.0
Le personnel Bien situé
Cons: Le petit déjeuner est décevant pour un 5 étoile
Karim
7 months ago
10.0
J’ai tout aimé au radisson blu
Cons: Rien
Marie claude
7 months ago
7.0
L emplacement
Cons: Les ascenseurs le petit déjeuner pas de frigot pour les yaourts le milkshake pas au frais les cuillères en carton
Vladislava
7 months ago
10.0
Omar
7 months ago
10.0
When I checked in the first room a bad smell was there, but the duty manager came and provided me a good room with a better view also immediately
Cons: If the pool size is a little bit larger
Ismail
7 months ago
8.0
le personnel a la reception tres bien l`hotel en general il est bien les chambres sont confortable
Cons: le petit dej l attente sur le buffet concernant les omelettes, et puis le soucis dans la porte de l hotel quand on vient en voiture on doit beaucoup attendre les bagagistes et les voituriers
Cornelis
7 months ago
9.0
It’s a great hotel with a very nice pool and it’s centrally locsted in Gueliz
Cons: Frankly nothing comes to mind
binduborle
7 months ago
8.0
We had an excellent experience and stay at this hotel. The staff were all very friendly, helpful, and made us feel truly welcome. They were very warm and polite. Breakfast was delicious and had a generous selection to choose from. Best of all, the hotel location is perfect, it's near Marrakech’s attractions without staying in the crowded Medina. It’s surrounded by nice restaurants and all the things you need to shop for.
Emre
7 months ago
9.0
Amal
7 months ago
5.0
koladek2025
7 months ago
10.0
it was a great experience at radissonblu, serene atmosphere, swift response from them also, they attend to me in seconds, i could need water multiple times a day and they tend to attend to me asap, i really enjoyed it there, see you soon radisson blu marrakesh and thanks to yournes and zubair for making sure i have a wonderful stay there
Malik
7 months ago
6.0
Cons: No slippers we were walking barefoot No good towels Very cheap water bottle and coffee The products are the cheapest
MEHMET
7 months ago
9.0
Lanaya
7 months ago
3.0
59questt
7 months ago
10.0
We have been customers of Raddison Blue since 2021 and have consistently enjoyed excellent stays. The staff are professional, courteous, and attentive, making the hotel stand out for their efficiency and hospitality. The accommodation was clean and modern, providing excellent comfort. The bed was firm, and the bathroom was roomy with quality toiletries. We valued the experience and found it worth the quality provided. Breakfast offered a wide, high-quality selection, and the staff were exceptionally hospitable and helpful. Our best experience yet, thanks to Mr. Rachid and the excellent Radisson Blu Carre Eden team. We thank you sincerely.
asim
7 months ago
3.0
Ambuance of the room
Cons: Very warm in the lobby and hall ways. Was told that air cons are closed due to money saving
Fatima Zahra
7 months ago
10.0
Super
EJURA
7 months ago
8.0
It is smack dab in the middle of everything. Walking distance to restaurants, shops etc. The staff however was the highlight of my stay- it was my children's birthday and they outdid themselves at our dinner in the evening- providing premium hospitality services. I had requested a cake at time of booking and it was provided at no extra cost, with singing both in French and English!!! They had a standard breakfast- which helped us have a good start to the day. Lastly, on checkout, they very kindly agreed to hold on to our baggage until later in the day which was very helpful.
Cons: All things said and done, I think it was a bit too expensive. I paid for a junior suite, expecting a queen bed and two singles. I instead got a queen and a sofa bed. I was traveling with my three teenage kids, so it was a bit of a squeeze. Guest services did offer to send up another bed, but I struggled to see how it would fit in comfortably in the room, so I declined. I suppose I could have asked for another room, but I couldn't be bothered to pack up and move.
Javier
7 months ago
8.0
Kayouh Abdelhakim
8 months ago
10.0
V7759VOsaada
8 months ago
10.0
Great location, very good Hotel, clean and staff helpful and friendly. Marrakech nightlife and monuments are close by. the Spa is a must.
David
8 months ago
10.0
Excellent all around, no complaints. Amazing stay.
Memuna
8 months ago
10.0
Good services
Ravit
8 months ago
4.0
זוועה חדרים לא נקיים כמו שוק מזגן על הפנים מחליפים מעלית כול רגע על הפנים
Saneka
8 months ago
10.0
The staff was all friendly. Location of the property was ideal and the spa is 10/10z
khadim
8 months ago
8.0
Amazing staff all round, from Reception to housekeeping. We had 2 suites on 4th floor and our cleaners in particular, Saida and Boucha were friendly, accommodating and professional. Prompt pre arrival email responses. Excellent hotel management and no request is deemed too insignificant. Breakfast buffet is wide ranging and well laid out. Felt very safe on our first visit to Marrakesh as a family of 5 with 3 teenage daughters. Pool is relaxing and ambience is wonderful. A real oasis of calm in the heart of the bustle of downtown Marrakesh. Will definitely recommend and stay there again on return.
NEERAJ
8 months ago
10.0
Great stay at Radisson Blu Carre Eden. The staff service was excellent and the room was extremely spacious. I would not hesitate to stay here again.
Ricardo
8 months ago
8.0
Karim
8 months ago
10.0
OIKNINE
8 months ago
8.0
barnes4354
8 months ago
10.0
3rd July to 10th July. This was my 4th visit to the Radisson hotel Marrakech in the last 12 months. I stay in a junior suite ( room 5116 ) overlooking the pool I have given a full review on Trip Advisor. Mr Keith Barnes
philippe
8 months ago
6.0
La situation centrale
Cons: La salle de bain dans la chambre
Daphne
8 months ago
8.0
Elvis
8 months ago
10.0
Great location Comfortable room, spacious room and bathroom The staff was amazing! Very kind and professional A special thank you to the staff from reception, and also to Kamal (thanks for the tip “2 glasses of cola then you will be okay” 😉) We highly recommend this place!!
Yannick
8 months ago
10.0
Andersen
8 months ago
10.0
Personalen var så venlig og prøvet at gøre alt for en . Alt var så godt og søde mennesker
Cons: Alt var tip top så ingen negative
Mohammed
8 months ago
10.0
الموقع - النظافه - احترام الموظفين - سرعة الاستجابه لاي طلب
Cons: لا يوجد
Wijdane
8 months ago
10.0
Rabah
8 months ago
9.0
la piscine a été très appréciée des enfants. La chambre (suite familiale) était au top et très bien équipée ! (merci pour le lit d'appoint :-) ) le personnel était très agréable, serviable, compréhensif et sympathique (accueil, voiturier, ...)
Cons: le petit déjeuner manquait un peu de produits salés marocains (baghrir, 7archa, salade de poivron, ...) alors qu'il y avait beaucoup de sucré (plusieurs sortes de madeleine par exemple)
Youssef
8 months ago
10.0
La suite était magnifique et le personnel est très accueillant
Cons: Rien
U6570KWkarenc
8 months ago
10.0
Amazing stay, perfect experience. The staff was incredible. Morrocan hospitality at its best. Marrakesh is a trully magical city and this hotel did not disappoint.
carlos
8 months ago
4.0
Cons: Mauvaises Restauration. Piscine ouverte au public extérieur pour la Somme de 35 euros. Bilan piscine surbooké. Très très mauvaise wifi, qui coupe tout le temps un vrai calvaires.
Kaoutar
8 months ago
10.0
L’emplacement et la gentillesse du personnel
Cons: Rien de spécial
Mourad
8 months ago
1.0
Locatie
Cons: Bij aankomst werd gezegd dat ik geen boeking heb staan, alles was betaald via booking en ik heb zelfs akkoord gekregen voor extra bed. Tot ik aankwam zeiden ze dat het hotel volgeboekt was en geen plek voor ons meer was. Ik had bewijs van reservatie en er werd niet mee gedacht naar een oplossing ze lieten ons uren in de lobby wachten. Intern hadden ze de kamer weggegeven terwijl wij de kamer hadden betaald en geboekt. Manager was uiterst onbeleefd en de sfeer was erg grimmig, erg vervelend om zo behandeld te worden!! Dit is voor het eerst dat ik dit mee maak bij een raddisson hotel
Luis
8 months ago
8.0
559DavidF559
8 months ago
6.0
Stayed in a Superior room with pool view for three nights. Not as good as expected. Very few bathroom accessories. Reception looks very dirty and not well presented. We were stuck in the lift at one stage. Food overpriced and not matched by the quality. Breakfast buffet was adequate. Unfortunately unbeknown to us we stayed during school holidays which meant the pool was always full of noisy children. We returned to the Radisson 5 days later prior to flying back to Madrid and were upgraded to a Junior Suite with Balcony - Pool View which was great.
Alys
8 months ago
10.0
tout
Cons: rien
Umais
8 months ago
10.0
Sara front office was an excellent host
Mouradi
8 months ago
8.0
L'emplacement
Cons: Le petit déjeuner
Imad
8 months ago
9.0
Siheme
8 months ago
9.0
Abdulraheem
8 months ago
10.0
babana El Alaoui
8 months ago
9.0
Jean-Marc
8 months ago
3.0
Le SPA
Cons: Absence d'insonorisation entre les chambres. Electricité de la chambre partiellement en panne. Téléphone des chambres non fonctionnel et donc impossibilité de joindre le moindre service de l'hôtel (incluant le room service) Réception débordée par manque de personnel. Très loin d'un 5*.
Farid
8 months ago
10.0
Duc-Harley
8 months ago
8.0
Shazia
8 months ago
8.0
Definitely recommend this hotel, close to local amenities. Staff were friendly and helpful. We had a wonderful stay.
Cons: Breakfast could have more variety, in terms of local moroccon cuisine. Air conditioning at entrance is recommend.
sundip
8 months ago
7.0
In town and staff are good
Cons: Breakfast no enough breakfast for vegetarians also eggs are been done in same pan as non veg items
yael
8 months ago
8.0
Christine Ekaete
8 months ago
10.0
Lovely hotel in a nice area and close to a shopping mall and lots of restaurants. Rooms were nice and spacious. Staff were very friendly. We enjoyed our time here and would certainly stay again.
Abdeltif
8 months ago
3.0
Cons: Aucune considération de la clientèle a la réception. Une attente qui dépasse 30 min . Accessibilité par ascenseur trés compliquée Aucun interlocuteurs Mauvaise expérience
Adil
8 months ago
7.0
keithbT1120MF
8 months ago
10.0
Returned to the Radisson blu in Marrakech on the 3rd August to 10th Aug (room 5116). This was my 4th visit in the last 12months to my favourite hotel the radisson. The location is ideally situated in Gualiz, l stay in a junior suite overlooking the pool which is wonderful. I firstly would like to complement the hotel staff for being very professional and extremely helpful in what ever l asked of them which made my stay extremely pleasant. I would like to say a very special thankyou to Hamid Zaakri the restaurant manager who not only had a excellent personality and certainly a credit to the hotel made not only my wife and l but my visiting family to the hotel a very warm and friendly experience " Thankyou Hamid " l will be returning to the hotel in the near future and would certainly recommend the radisson blu to my personal friends and colleagues.
مزيد
8 months ago
1.0
Fetah
8 months ago
10.0
Le personnel est absolument charmant et à l’écoute de la moindre demande. Nous avons passé un séjour exquis et je recommande sans aucune réserve cet établissement. Merci encore pour tout Fetah
Anas
8 months ago
6.0
L’emplacement
Cons: Les délais à attendre l’ascenseur (un seul du parking aux chambres). La chambre avec l’accès qui se désactive à plusieurs reprises. Lit pas très confortable.
Fouad
8 months ago
8.0
Le confort et la qualité des équipements et le petit déjeuner L’accueil des agents de sécurité qui étaient les plus professionnels dans cet hôtels
Cons: Les agents de sécurité etaient les plus accueillants et les plus serviables, les autres devraient prendre exemple.
Badreddine
8 months ago
4.0
احمد
8 months ago
9.0
قرب المكان من الخدمات
Cons: حمام السباحه مزدحم ؟
Driss
8 months ago
1.0
Cons: Je n y retournerai jamais, un grand manque de professionnalisme
Sabeaa
8 months ago
4.0
The location is great and the staff are very personable which is lovely! The pool was amazing and great drinks!
Cons: The facilities within the hotel weren't great. The use of the baby room wasn't available. Rooms were not amazing and the lift would ALWAYS stop at 2nd floor which would be annoying when you just want to go to your room as soon as you get home from a long day out.
Abdelali
8 months ago
10.0
Celia
8 months ago
7.0
AMINE
8 months ago
2.0
JAWAD
8 months ago
9.0
Calme a l’intérieur et trop fréquenter a l’extérieur chose que j’apprécie aussi la gentillesse du personnelle. Petit déjeuner buffet très varié et de très bonne qualité.
Cons: RAS
Maria
8 months ago
10.0
Tout
Cons: Je tout emmé
Alioune Badara
8 months ago
8.0
Fatimata
8 months ago
10.0
Tom
8 months ago
7.0
Piscine agréable, chambre agréable, très belle salle de sport (même si pas climatisée), bon petit déjeuner
Cons: Frais de transport depuis l’aéroport abusifs, manque total de communication via les messages sur booking ou e-mail.
Farid
8 months ago
9.0
Superbe établissement accueil et services au top
Fatimata
8 months ago
10.0
Super établissement le personnel est incroyable, nous étions 9 personnes 3 adultes et 6 enfants nous avons été très bien reçu. Merci encore à tous
Cons: Tout était conforme à la description.
Nicolas
8 months ago
8.0
Cons: La différence de traitement quelle certaines personnes ont dit non on ne peut pas faire ça et 30 secondes après à d’autres personnes ont tolère les choses les mêmes choses
Annette
9 months ago
8.0
Was lovelynproperty but beed more staff when busy, setvice slow
Verified traveler
9 months ago
10.0
Every thing is excellent. We enjoyed our stay! The pool very clean.
Ahad
9 months ago
10.0
MARIAM
9 months ago
3.0
Bilal
9 months ago
8.0
Marieme
9 months ago
10.0
J’ai passé un excellent séjour à l’hôtel ! Tout était parfait : l’accueil chaleureux, la propreté irréprochable des chambres, le confort de la literie et le calme de l’établissement. Le personnel était toujours souriant, disponible et très disponible. Je recommande vivement cet hôtel et n’hésiterai pas à y revenir lors de mon prochain séjour. Merci pour cette belle expérience !
Anas
9 months ago
8.0
Nora
9 months ago
7.0
Tout près. Clean
Fadoua
9 months ago
2.0
Cons: La propreté laisse a désirer, tres mauvais rapport qualité prix
krystelle
9 months ago
10.0
D82YOsharond
9 months ago
10.0
Wow! This is an amazing hotel! The staff is incredible and they wanted us to "feel like you were at home". They were obliging at all times and the breakfast was spectacular! I highly recommend this hotel for it's location as well. Grocery store right below the hotel ..you don't have to go outside!
hicham
9 months ago
10.0
Emplacement personnel parking
Cons: RAS
Explore13557720412
9 months ago
10.0
Our stay at this hotel was exceptional, far better than other hotels we’ve experienced in Casablanca city center. The staff were warm, professional, and genuinely welcoming. The breakfast was delicious, the rooms were spotless, and the reception team exceeded expectations. A special thanks to Sara, who followed all the standards perfectly during check-in and even upgraded us to a better room, making our stay even more memorable. Ezoubir was also incredibly helpful and cheerful during check-out, leaving us with a smile. It’s wonderful to see that Moroccan hospitality remains unmatched. Highly recommended!
Rachid
9 months ago
10.0
Rabie
9 months ago
9.0
The location, the team, the food
Faisal
9 months ago
8.0
Elena
9 months ago
7.0
Sara
9 months ago
10.0
Établissement super avec un service de qualité, un personnel serviable, souriant et soucieux de notre bien être. Mr Naoufel le manager ainsi que Mr Rachid qui ont été à notre écoute, bienveillants , professionnels et spontanés. Nous sommes très heureux d’avoir passé notre séjour et nous comptons revenir. 💗
youssef tirite
9 months ago
10.0
Cyril
9 months ago
9.0
L'hôtel est idéalement placé. A 2km de la Médina et proche des commerces et restaurants à pieds. L'hôtel est très bien décoré, sobre et moderne et le personnel est au petit soin. Les chambres sont confortables et au calme Il n'y avait pas trop de monde, idéal pour se reposer et se détendre au bord de la piscine.
Cons: Personnel de chambre peut être sous pression? pas de sourire ni de bonjour..
Lina
9 months ago
8.0
sarah
9 months ago
10.0
Benazir
9 months ago
8.0
osamah alotibi
9 months ago
10.0
موقع الفندق في شارع قيليز وكل شئ قريب على بعد خطوتين نظافة وفخامة الفندق ومرافق الفندق ساحره مثل النادي الرياضي واطلالته على شارع قيليز والمسبح واقع في وسط الفندق حيث خلق اطلاله بانوراميه من شرفة الغرفه كذاك جمال اللوبي ووجود اللاونج بجوار المسبح وداخل اللوبي
Cons: كل مافي الفندق بتفاصيله جميل وخرافي ويصنع لك الاسترخاء في كل زاويه
Hind
9 months ago
9.0
كل شي ممتاز الفطور كان ممتاز الغرف المسبح واشكر الموظفين على تعاملهم الراقي الصراحة الله يسعدهم وخاصة الأخ يونس في الريسبشن والأخ الزوبير والطاقم كله صراحة خدوم فندق ممتاز بالنسبة للعوائل انصح فيه وقريب من كل شي ما تحتاج سيارة 🙏🏻💐
Zouhir
9 months ago
8.0
soumia
9 months ago
9.0
Arnaud
9 months ago
10.0
Everything was great. We really enjoyed the excellent and modern amenities, as well as the large room with a special mention to the balcony on the pool view. Restaurant and outdoor seatings were delightful
Muhammad Shahzad
9 months ago
10.0
Excellent place to stay
Cons: Everything is good
Themba
9 months ago
8.0
Very welcoming staff and made check-in and check-out pleasant,
Cons: Not much variety at breakfast, and preparation of hot food items a bit slow.
yassin
9 months ago
10.0
VALERIE
9 months ago
10.0
L’emplacement, sobriété de la chambre, le confort de la literie, la piscine agréable, le personnel extraordinaire.
Cons: Rien
YASSINE
9 months ago
8.0
L’emplacement , la propreté , le personnel à la piscine et au restaurant
Cons: Après avoir payé un supplément Check out tardif jusqu’a 16h et après avoir consommé tous les jours à la piscine pour au moins 500 dirhams nous avons demandé à pouvoir rester jusqu’à 18h car vol à 21h . Le jeune homme a demandé à une jeune fille responsable avec des lunettes si au vu de la situation c’était possible (l’hôtel n’était pas plein). Après chuchotement dans son oreille le jeune homme gêné nous a dis que c’est 500 dirhams pour 2 heures de + . De 1 les prix à la volée c’est interdit et de 2 ce n’est pas professionnel du tout . Je ne reviendrai pas dans cet établissement
Anisse
9 months ago
10.0
Un séjour parfait ! Le check-in et le check-out se font en toute simplicité et très rapidement. Le personnel est d’une rare gentillesse : souriant, disponible et toujours prêt à rendre service. Les responsables sont accessibles et à l’écoute, et j’ai d’ailleurs pris plaisir à échanger avec le directeur qualité pour le féliciter du professionnalisme de ses équipes. La chambre était calme, très bien insonorisée, avec une literie ultra confortable. L’hôtel est parfaitement situé pour profiter de la ville et les installations sont impeccables. On sent que tout est pensé pour le bien-être des clients. Je recommande sans la moindre hésitation !
Cons: le choix au petit-déjeuner pourrait être un peu plus varié pour les longs séjour … mais c’est vraiment pour chercher la petite bête, ca ne gâche aucunement le séjour.
Nicolas & Amélie
9 months ago
10.0
J5141OFjasons
9 months ago
10.0
Had a wonderful and relaxing stay at the Radisson in Marrakech! We were pleasantly surprised with a complimentary room upgrade, giving us a lovely pool view. The customer service was excellent — staff were always friendly and helpful throughout our stay. The location is great for exploring the city, and the food was consistently good.
Marian
9 months ago
10.0
Everything was great. My daughter particularly enjoyed the pool. Gym was very well equipped. All staff members were extremely nice and polite. Buffet style breakfast was rich and tasty. I totally recommend the hotel to anyone.
Nazir
9 months ago
10.0
Super emplacement, hôtel très propre, personnel attentionné, chambre très confortable et bien insonorisée.
Cons: Ascenseur pas suffisant pour le nombre de chambres (attente trop longue)
Ranvir
9 months ago
10.0
Amazingly clean with modern nice decor.
Cons: The fact that the door handle was hanging off when we first got there.
Ajala
9 months ago
10.0
Serag Eldin
9 months ago
10.0
الاطلاله على حمام السباحة
Klemen
9 months ago
9.0
Modern, clean and spacious room with an awesome balcony. The breakfast is amazing, you get a big selection of really tasty food. The pool space is great for relaxing. The staff is really kind and helpful.
Cons: Although it looks new and clean at first sight, the room has many cracks and falling plaster on the walls and ceiling. There is quiet some damage on the equipment already. The TV only has TV channels and not a single streaming service or AirPlay option.
Nathalie
10 months ago
6.0
Situation geographique, la taille de la chambre (suite junior)
Cons: Les chambres sont vieillissantes, le mobilier est ecaillé, les chaises en tissu sont tachées, le menage est approximatif. Pour une junior suite, le rapport qualité prix n'est pas correct.
Syed Mohammed
10 months ago
6.0
Imane
10 months ago
7.0
STANLEY
10 months ago
8.0
It is at the city center
Marco Strähle
10 months ago
7.0
Bella struttura moderna. Ci è stata assegnata una bella camera spaziosa. Personale cordiale e buona colazione a buffet.
Cons: La zona piscina (comunque bella e piacevole) necessita di un servizio più attento. Le sdraio erano sporche di sabbia rossa, quindi poco pulite. Inoltre spesso mancano gli asciugamani per gli sdraio, e se li chiedi aspetti parecchio tempo prima che ti vengano forniti.
Nargis
10 months ago
10.0
Central location close to mall and plenty of restaurants within walking distance. The room (junior terrace) was spacious and clean. It was my husbands birthday while we were there and i asked them to make it special and decorate the room which they did in a very basic way, i asked them if they could play happy birthday song at breakfast time for him but they didnt seem to care enough to do it. Overall a good stay apart from that.
Younes
10 months ago
10.0
Beoordeling: ★★★★★ (5 van 5 sterren) Radisson Blu – Marrakech Het Radisson Blu hotel ligt perfect, precies in het hart van de stad Marrakech. De locatie is ideaal om de stad te verkennen en toch te genieten van comfort en rust. Het hotel beschikt over prachtige, goed verzorgde kamers. Bij aankomst kregen we een upgrade naar een kamer met een balkon aan het binnenplein. Hoewel dit een mooie kamer was, vonden wij het uitzicht niet prettig en vroegen we vriendelijk om een kamer met uitzicht op de straat. Dit was gelukkig geen probleem en we kregen precies de kamer die we wilden. Wat dit verblijf echt uitzonderlijk maakte, was de uitstekende service, vooral dankzij Ouassima (ik hoop dat ik haar naam goed heb onthouden). Ze was ontzettend vriendelijk, professioneel en duidelijk in haar communicatie. Ze legde alles wat we moesten weten over bijkomende kosten helder uit, zodat we nergens voor verrassingen kwamen te staan. Wij verbleven slechts één nacht, van 19 juni tot 20 juni, maar ook in die korte tijd voelde het verblijf erg prettig aan. We bestelden roomservice, die snel werd gebracht en heerlijk smaakte. Na wat minder goede ervaringen bij andere hotels in Marrakech maakte deze service echt het verschil en gaf het ons een geweldig gevoel. Al met al kunnen we het Radisson Blu van harte aanbevelen aan iedereen die op zoek is naar een comfortabel, stijlvol hotel met topservice op een perfecte locatie midden in de stad.
Seifddine
10 months ago
7.0
Latifa
10 months ago
5.0
Très mal agencé et puis le personnel était agaçant.
Karim
10 months ago
10.0
Hotel très propre et bien situé Personnel très professionnel
Cons: Ras
zakaria
10 months ago
10.0
Tout
Cons: Rien
Nassime
10 months ago
10.0
saverio
10 months ago
9.0
Buona colazione e posizione Ottimo stuff
Cons: Panorama
Marcus
10 months ago
9.0
L’emplacement de l’hôtel ainsi que le professionnalisme du personnel.
Cons: Nous avons tout aimé.
Ighafi
10 months ago
10.0
Ighafi
10 months ago
9.0
Alvaro
10 months ago
10.0
Blockeel
10 months ago
9.0
Minh
10 months ago
7.0
Bouchra
10 months ago
7.0
espoir
10 months ago
10.0
Every morning coming asking to clean
Yassine
10 months ago
9.0
Jamal
10 months ago
8.0
481aminem
10 months ago
10.0
Always a pleasure to return back to this friendly hotel from the door man to the reception staff as well as restaurant personnel and house keepers; very child friendly hotel. Special thanks to Merouane front office manager and his friendly colleagues . See you soon once again.:)
Mohammed
10 months ago
8.0
Zouhhair
10 months ago
7.0
soukaina
10 months ago
3.0
L emplacement
Cons: Le personnel, l accueil, le petit déjeuner…
Magali
10 months ago
8.0
Nous avions une junior suite au dernier étage Très bien dans l’ensemble aucun souci la suite était très bien ,assez grande ... Le personnel est très gentil , le resto très bon . Le petit déjeuner correct La salle de sport très bien mangées des tapis de courses un peu fatigués
Cons: Ils ont été réactif mais qd on est arrivé la douche était bouchée Par contre le toilette a fait du bruit pendant les 4 jours , la chasse coulait par intermittence , pas assez de produit de douche ( 1 petit contenant par jour alors qu on était 3 ) Les clim se règlent très mal On a dû demander des serviettes plusieurs fois car mi à chaque fois pour 2 personnes Beaucoup de bruit à la piscine avec les enfants qui sautent dans la piscine et crient alors que c’est stipulé que personne ne doit plonger Et le quartier est assez en travaux les trottoirs sont en gravier enfin les alentours pas terrible
Julie
10 months ago
10.0
John
10 months ago
9.0
Abderrahim
10 months ago
4.0
houssam el hak
10 months ago
10.0
The staff were kind and caring about the client
Isabella
11 months ago
6.0
Facilities are nice but service is poor. I had also a bad experience when trying to use the baby room for my 1yo. I wasnt allowed to use it because there was already a baby taking a nap with a moroccan nanny (I asked and it was first come first served or private space and they said no, so basically, I was just denied access). Bare in mind that my kid was well behaved and I asked nicely. Anyways, the hotel staff sent me to another kids room, without AC, far from the restaurant and I couldn’t make use of this ammenity (reason for booking this hotel in the first place)
Yvonne
11 months ago
8.0
Locatie was top, kamer mooi en rustig!
Cons: Ontbijt mocht wat ons betreft wat uitgebreider
Yassir
11 months ago
9.0
L emplacement, l agencement de la chambre, le balcon sur la piscine
ran avraam
11 months ago
8.0
NASSER
11 months ago
10.0
الفندق بشكل عام جميل ورائع وراقي والموظفين جدا متعاونتين ومبتسمين 👍👍
Cons: كل شي كان رائع وراقي
malik
11 months ago
8.0
Accueil Localisation
Cons: Piscine non adapté aux enfants
MOHAMMED
11 months ago
6.0
Cons: The hotel in first floor of the building and the lifts not enough No parking
estelle
11 months ago
9.0
L’emplacement La propreté La gentillesse du personnel
Cons: Le restaurant et l’ambiance
Munir
11 months ago
9.0
hala bakkioui
11 months ago
9.0
Mohammed
11 months ago
10.0
Pascal
11 months ago
10.0
Cem
11 months ago
8.0
Eric
11 months ago
8.0
la location en plein centre de Gueliz
Cons: Check in pas a l'heure .
Rach
11 months ago
9.0
Le superbe buffet, la piscine chauffée et le confort de la suite
Aurélie
11 months ago
10.0
EMRA
11 months ago
5.0
L'emplacement
Cons: Aucune prise électrique ne fonctionnait je vais demander un grand lit et on a mis trois chambres pour trouver un grand lit Pas de chausson dans les chambres Obliger d'appelé pour qu'il ramène
Abdullah
11 months ago
7.0
موقعه المميز والخدمة الراقية
Cons: عدم توفر الفطور المغربي التقليدي الأصيل عدم توفر مصدر مياه عند المرحاض
Gaelle
11 months ago
10.0
La piscine et le personnel marocain adorable ! Le petit déjeuner est varié . Les chambres sont confortables et grandes
Cons: C est un grand hôtel international il manque le charme marocain
Sheikheldein
11 months ago
5.0
Cecile
11 months ago
9.0
Le spa, l’emplacement, chambre agréable mais vue sur rue (travaux et poussière)
Cons: Le personnel était froid, difficulté pour avoir des œufs à la coque cuit comme demandé
fpsparky
11 months ago
10.0
A lovely hotel in a good, centralized location. It is connected to a mall next-door, with a wonderful market/grocery store. The staff is incredibly accommodating and friendly, and made our stay delightful. I would highly recommend this hotel. The food is top-notch, and the pool/patio area is extensive and luxurious. My only complaint was that my room overlooked the street outside, so I heard the street noises throughout the night. Ask for a room that overlooks the pools.
Saoui
11 months ago
8.0
J’ai passé un super week-end au Radisson avec ma femme et mes enfants. J’ai été agréablement étonné par l’accueil chaleureux, la qualité du service et la propreté impeccable de l’établissement. Je l’avais déjà visité il y a cinq ans, et je dois dire que les améliorations sont impressionnantes : • Le service est devenu encore plus professionnel et attentionné, • Les équipements ont été modernisés, • Et la propreté est irréprochable. Je suis vraiment très satisfait de notre séjour. Bravo à toute l’équipe du Radisson et bonne continuation !
Cons: le seul point noir ;les travaux en cours aux alentours de l’hôtel (qui ne dépendent pas de l’établissement lui-même). Ces travaux génèrent du bruit et de la poussière, ce qui peut rendre la promenade ou les déplacements un peu désagréables.
wissal
11 months ago
9.0
Andrea
11 months ago
8.0
Najat
11 months ago
10.0
De ligging van het Hotel is erg centraal. Winkelcentra en restaurantjes waren allemaal op loopafstand. Personeel van hotel waren erg behulpzaam en flexibel. We zijn warm ontvangen. kamers waren schoon en met gemak voorzien. zwembad zag er goed uit . Zeker dat ik weer terug kom.
Cons: niet van toepassing.
Nida
11 months ago
8.0
396carlo
11 months ago
10.0
Returned here last week for our 25th wedding anniversary having previously stayed 12 months ago. What a fantastic hotel. I was recognised as a VIP member and allocated a deluxe pool view room. We did have an AC issue where the temperature could not be regulated but this was promptly resolved. Faical did such a good customer relations job in allocating our room and checking it was to our satisfaction after we had unpacked. All of the staff here offer exemplary service in such a pleasant and friendly manner which is a real credit to the hotel. Wahleed deserves a special mention for his pool side service as does Rida who arranged a cake trolley and also a meal in the restaurant as a recognition of our milestone anniversary. Breakfast has plenty of choice and of a high quality and the food from the lunch menu is excellent. The hotel is in a great location with plenty of bar/restaurants/shopping in the immediate area and a taxi to the old town only a 40 MAD ride away. The gym is also of a good size for a hotel with plenty of machines and even a boxing ring. I can highly recommend this hotel if you want a great stay in Marrakesh and we will certainly be returning in the near future.
despoina
11 months ago
6.0
Comfortable big rooms and the breakfast was great. I also got a free room upgrade, which I highly appreciate.
Cons: The room was a bit dirty. Also they have smart tv which it didn’t work. Also there was no hot water in the bathroom in the first night.
Nachila
11 months ago
4.0
Cons: L’accueil à la réception le jour de l’arrivée
Andreia
11 months ago
9.0
Yunus
11 months ago
8.0
hasan
11 months ago
8.0
The staff , the location
Cons: Needs some maintenance
Paul
11 months ago
8.0
Super emplacement, chambres spacieuses et bien équipées, tous les taxis connaissent. Super gym.
Cons: espace piscine relativement petit, connexion wifi aléatoire, pas mal d'attente à la réception
espoir
11 months ago
7.0
I like that ther is a shoos and restanant next to the hotel its nice, nd the hotel dosent deserve the price , not a lotof shoice in the food , ( bread , sheese , machine fir coffe in the breakfst disrnt work dosent give a nice coffe, bad qualite for the datte , house keeping dosent clean the tables in the room , like the table the head of the bad too dusty
Cons: It was a construction next to the hotel to make the walking out littel difficult
Abdullah
11 months ago
9.0
Lahoucine
11 months ago
6.0
L emplacement . Le staff
Cons: Le petit déjeuner
stuart
11 months ago
8.0
Location
Cons: Pool hours
Eliz Miray
11 months ago
8.0
Het bed was groot en lag lekker. Goed geisoleerde kamer.
Cons: De badkamer loopt over, niet echt handig gemaakt.
Dana
11 months ago
9.0
Pambalath
11 months ago
7.0
Fahd
11 months ago
6.0
Cons: Le petit déjeuner
Zouhir
11 months ago
10.0
Elmoudden Khalid
11 months ago
10.0
All
Cons: Nothing
Dalal
11 months ago
6.0
anita
11 months ago
8.0
Very good location! Pool area was lovely and great for families. We stayed in a suite, comfortable, clean and spacious.
Cons: Furniture needs updating. Service was a little slow and could have been a better standard. But this did not spoil our trip!
keithbT1120MF
1 year ago
10.0
I have recently returned from a one week holiday, staying at the Radison Blu in Marrakech which l have previously stayed. I arranged and paid in full £1,800 staying in a junior suite overlooking the pool with Expedia 3 months previously. Unfortunately on check in on the 23rd April l was informed by the reception team that they didn't have a reservation for myself fortunately l had my booking confirmation to hand from Expedia. Can l point out that this was no fault of the hotel but solely Expedias fault. This caused a lot of panick and embarrassment 😳 waiting in the reception but the professional reception team corrected this error and l was then shown to my room which was well furnished and spacious just as displayed on the hotels site. During my stay everybody from the room cleaners to the management were excellent and a very special thankyou to the pool attendant. I would truly recommend this hotel for travellers its extremely helpful staff and location in Gualiz. My room number was 5120 and l will certainly be returning.
mennie
1 year ago
3.0
Le personnel d’une énorme gentillesse et d’un professionnalisme très important Nadia bravo pour ce que vous faites… vous irai loin
Cons: Une personne comme Marouane ne devrait pas être en front avec les clients Il n’a ni la bonne attitude ni les bons mots
ANDREA
1 year ago
9.0
mennie
1 year ago
4.0
La gentillesse de la food manager Nadia Un professionnalisme proche de l’excellence. Elle a fait de nos repas un pur bonheur
Cons: Marouane le front office manager - il a eu des mots et une attitude inappropriés. Vraiment je vous conseille de repasser par la case formation et faire preuve d’un peu plus de maturité professionnelle, d’intelligence émotionnelle. Soyez humble!!! Les grandes vérités ne rendent jamais service
margarita
1 year ago
5.0
La ubicación es estratégica. Cerca de varios lugares de interés caminando
Cons: El personal del hotel no fue educado. Se negaron a emitir la factura de la estadía, y cuando hice el check out volví para recoger mis maletas y me echaron del hotel por qué había una fiesta privado.
bouihirchan
1 year ago
10.0
Vytautas
1 year ago
10.0
Cons: The only thing that should be taken care of is sink drainage and loose shower door handels and loose towel bars.
Hazel
1 year ago
6.0
Hôtel and rooms were fantastic.
Cons: The service was not great, too many staff who had no clue. Often we were ignored and at breakfast there were no teacups, plates, bowls… and lots of staff standing around. I think this was the first week. And perhaps also a lot of them didn’t speak English.
Keith
1 year ago
10.0
I have previously stayed at this hotel July 24. I arrived on the 23rd April 25 after booking with Expedia. Was informed by the reception team no reservation had been made for my stay .i found this very embarrassing. I was told it was Expedia fault but luckily I had my booking confirmation from Expedia. After a short and embarrassing time l was checked in and shown to my room. After paying the amount of £18.000 for 1 week and the circumstances and horror of my check in after a long flight l am reluctant to book with Expedia again.
Karim
1 year ago
8.0
L’emplacement…
Cons: les ascenseurs tardent beaucoup…
Zara
1 year ago
9.0
Solwoong
1 year ago
9.0
PMGA
1 year ago
1.0
CAMERIERI DI SALA DELLA COLAZIONE, persone FORMIDABILI che RINGRAZIO DI CUORE
Cons: Al nostro arrivo nessun tipo di accoglienza, nessuna dimostrazione di benvenuto, le camere non risultavano essere presenti nel database( dopo che avevo già inserito per tempo tutti i dati di familiari). Alle 12.30 la sorpresa che le camere non erano ancora pronte (dopo che avevo già avvisato in precedenza della nostra necessità). Abbiamo chiesto che almeno una delle due potesse essere disponibile ma abbiamo dovuto attendere sino alle 13.30 (avevamo un Tour programmato per le 14 ed in sei avremmo dovuto cambiarci prima di uscire). Avuta una delle due camere, i bagagli lasciati alla Reception, non erano in camera (come ci avevano assicurato). Al momento della registrazione mi hanno caricato un equivalente di 5000 euro sulla carta, mettendomi in grave difficoltà per i limiti (cose mai viste e senza alcuna motivazione). Ciliegina finale volevano farmi pagare quasi 1000 euro in più per non so quale motivo. Dopo estenuanti discussione, dopo essere stato guardato dal personale della reception ed amministrativo come se fossi un pezzente che aveva sbagliato albergo, dopo l'ennesima dimostrazione che il contro da pagare era diverso (come pacificamente dimostratato dalla mia prenotazione Booking che avevo grazie a Dio e che guardavano come se fosse una cosa senza alcun valore, mi hanno comuicato che per colpa del Black-Out Elettrico che c'è stato in Spagna i loro dati non erano aggiornati con quelli di Booking che il prezzo finale era quello che dicevo io (FANTASCIENZA).
Mohamed
1 year ago
8.0
Le personnel
Cons: Chambre mal agencé, manque douchette dans toilette, là douche, les coussins trop mou
hanae
1 year ago
9.0
ghaith
1 year ago
8.0
Propreté, emplacement et surtout le personnel
Cons: Rien
kamaljit
1 year ago
8.0
Great hotel in a safe area and alot of places were in walking distance.
Isabel
1 year ago
8.0
TravelswithMrH
1 year ago
6.0
The hotel is a decent standard Radisson. The rooms are probably getting a little tired but our premium room was large and had a lovely shower and separate toilet which is always nice. The beds were big and comfortable and Mr H and I loved the outside eating and bar area… however only at night! The hotel caters for families and I mean a lot of families, maybe it was the time of year as it was around Easter but you couldn’t enjoy the pool for screaming kids and kids jumping in the pool and running about. There is also a crèche beside the pool which meant lunch was accompanied by screaming babies. They advertise a “quiet area” which is right next to the kids club! The breakfast is very good with a large variety of all types of European and Moroccan dishes with a egg station for omelettes etc and another for pancakes and waffles -which you couldn’t get near because of the aforementioned children! We found the staff pleasant but lunch staff at the pool were quite slow and didn’t seem to know what they were doing. One person I have to mention and I wish I had gotten his name was the young man on duty at the pool. He was the hardest working person I’ve seen,he never stopped doing pool duties, serving food and drinks and was always quick to ask how you were, he was wonderful with all the guests young and old and deserves a pay rise!
NitinKapur21
1 year ago
10.0
Great location (within 10-15 minutes of driving distance of major attractions & restaurants, with a mall and shops in adjoining areas), excellent staff, very well maintained hotel.
Mohamed
1 year ago
8.0
Sabri
1 year ago
9.0
Raivo S
1 year ago
10.0
Amine Fba
1 year ago
10.0
L’acceuil a la réception très govial et serviable avec une mention pour Mme wydad et walid à la piscine
Haji
1 year ago
7.0
Thomas
1 year ago
10.0
Tout était parfait : - la localisation de l’hôtel en plein centre de Marrakech (quartier gueliz) qui permet de faire d’innombrables visites à pied/en taxi. - l’hôtel est superbe : grandes chambres très bien entretenues et propres, piscine chauffée, salle de sport - LE PERSONNEL : 10/10. D’une gentillesse extrême tout au long du séjour. Les dames de la réception sont FORMIDABLES. Nous reviendrons dans cet établissement lors de notre prochain séjour sans hésitation.
Yuan
1 year ago
7.0
Mo
1 year ago
10.0
This is a well run establishment with an amazing staff. I will gladly go back.
Fiona
1 year ago
10.0
Beautiful and relaxing oasis in busy city. Food and drinks and evening music all very good.
Cons: Tiny adjustments in room: curtain off rail, door stop broken. Quite expensive for 2 night stay.
Samantha
1 year ago
6.0
Spacious, clean rooms and great space for a family.
Cons: The service is 3 star at best. All The waiting staff need training. Breakfast is like entering a war zone where it's every man for himself whilst the staff run around in a panic. Very few members of the waiting team know how to use the card machine, and we almost got charged 10,000 MAD instead of 1000 MAD. On check out the porters put our bags in another guests car whilst we were going through check out and luckily the guest checked before driving off.
Antonino
1 year ago
8.0
Michael
1 year ago
7.0
Good location in the new town, nice room. Good gym. Staff very helpful.
Cons: Room overlooked a noisy street. F&B very average. Tours booked ex hotel were disappointing.
Saima
1 year ago
4.0
Not much
Cons: Ants everywhere. Dusty. And double lifts just to go upstairs. Room was otherside of hotel. Wouldn’t come back.
Esther
1 year ago
7.0
Zentrale Lage. Beheizter Pool, ideal für die Kids. Geräumige Zimmer mit Balkon.
Cons: Eingemauerte Badewanne als Duschkabine. Überfüllter Frühstückssaal, Personal konnte die Menge kaum bewältigen. Personal im Restaurant nicht sehr aufmerksam. Alles in allem eher 4*, nicht 5*.
Redouane
1 year ago
9.0
Jawad
1 year ago
8.0
Ferdinando Trotta
1 year ago
9.0
Camera
Hachemi
1 year ago
8.0
abdulbature
1 year ago
8.0
Yassime and the whole staff at lobby and reception were kind and true professionals. Great stay at my first time at a Blu!
Jihane
1 year ago
5.0
Babale
1 year ago
10.0
Mohammed
1 year ago
8.0
May
1 year ago
9.0
bouhassoune
1 year ago
7.0
Narjiss
1 year ago
9.0
MARIE HELENE
1 year ago
10.0
Emplacement parfait et suite très confortable ! Personnel aux petits soins.
Cons: Dommage que les crêpes marocaines au petit déjeuner ne soient pas réalisées sur place mais réalisées à l’avance et simplement réchauffées sur une plaque / le goût en pâtît malheureusement !
Gizem
1 year ago
10.0
Rebecca
1 year ago
10.0
A breath of fresh air after all the riads we stayed in for the previous two weeks, interesting though these were. Stylish room. Comfortable bed and bedding. Delicious breakfast with lots of choice. Nice swimming pool.
hassan
1 year ago
9.0
tous
Cons: rien
Mehdi LH
1 year ago
8.0
Brahim
1 year ago
8.0
Leon
1 year ago
9.0
Patricia
1 year ago
10.0
Nice one.
Wyss
1 year ago
9.0
ALEXANDRE
1 year ago
10.0
Jihad
1 year ago
9.0
William
1 year ago
7.0
Nordine
1 year ago
10.0
Lahoucine
1 year ago
7.0
Omar
1 year ago
10.0
Larabas
1 year ago
10.0
Youssef
1 year ago
7.0
Joanne
1 year ago
10.0
The staff were absolutely fantastic they couldn’t do enough
Cons: Everything was fantastic the only issue was the coffee out of those machines 😩
Volkan
1 year ago
8.0