InsiderInns - Get Closer to the Dream

Rachel Victoria

3 months ago

10.0

Absolutely beautiful hotel, as noisy and active or quiet and sedate as you wanted it to be. We preferred a relaxed quiet time in the relax pool away from the big pool amd activities. The food is absolutely gorgeous, hot and with a great variety, we’ve been to many all inclusives but this one really was the best, in tems of quality of food, friendliness/professionalism, and cleanliness. Only a very short 5-10 minute walk from the souks

Krianne Charell

3 months ago

10.0

We enjoyed our 9 day stay in this property very much! The staff are very friendly and very accommodating! It also looks like a very fun environment to work in because they seem to treat each other like family. It offered everything we needed during our relaxing stay in Marrakech. The facilities were great and in good condition. Everyday we always felt very cared for and looked after. The food everyday was excellent- very delicious! They have local dishes available everyday. They offer similar menu for breakfast which was totally fine because we got to pick out our favourite after 3 days! Different menu for lunch and dinner! Our favourite was the Moroccan night! Such delicious local dishes. Different entertainment every night was fun! The activities organized everyday that you can book through the app will keep you busy during the day that you decide to spend a day in the property. Their late checkout option (if approved and with additional fee) provide a great convenience for guest when their flight leaves later of the day. If not approved, providing a shower room for guests who are leaving late is also super convenient! This made us feel very fresh before heading to the airport. The only room for improvement that we saw was that maybe they can improve their system to let the guests know when they are approved for a late checkout at least the night before checking out instead of the day of the checkout. Overall, we loved and enjoyed our stay in this property!

Chantal

3 months ago

10.0

Great hotel with lovely staff and an excellent buffet. Lively area with lots to do and a central location

Hiromi

3 months ago

10.0

Service staff are all trained and nice. Restaurant service is quick and polite. Reception staff are also nice. Food is good. Close to the main square. Highly recommended.

Jack

3 months ago

10.0

Absolutely amazing place! The staff are incredibly friendly going above and beyond to make sure you have a great time. There is lots of activities to do at the hotel, such as table tennis and boules, and Alice who was in charge of this was a super fun and friendly person. The hotel is absolutely stunning and there are so many nice touches such as fresh flowers and themed evenings along with live musicians in the bar and at even a violinist at dinner one night. The whole place and staff is beyond what we expected. Couldn't recommend staying here enough!

Tiia

4 months ago

10.0

Loved the easy location, we had to use a taxi only once for a museum bit outside old town. Would highly recommed, staff was very helpful, we felt safe and you wouldn't believe it, but none of the noice from the city outside could be heard or bothered us.

Lesley

4 months ago

10.0

Having stayed in this hotel many times over the last few years we were not disappointed in anyway. In fact the food

Ellen

4 months ago

10.0

Zeer mooi hotel,vriendelijk en behulpzaam personeel. Goede kamer,lekker en gevarieerd eten. Aanrader om zeker in a la carte restaurant te gaan eten. Smiddags keuze uit buffet restaurant of snackbar aan het zwembad: lekkere caesarsalade en pasta met zeevruchten.

Nadine

5 months ago

8.0

Overall this property was located in a great area if you are interested in walking to the souks and other local places. It was a short cab ride away to many other nightclubs and restaurants. Felt chaotic because you are in the heart of the locals but overall very safe. The hotel staff were nice, not overly hospitable like other destinations I’ve been to. The food was AMAZING, head chef Said provided a top authentic food experience. The downside to this property is nothing is open past midnight. For it to be an all inclusive there was nothing available as a late night snack, no room service and the premium alcohol package can only be added when you book (even though it wasn’t an option at checkout).

Jessica

5 months ago

10.0

Outstanding

Oliver

5 months ago

10.0

The staff at the hotel were fantastic and made our stay great.

Ryan

5 months ago

10.0

Great location and very relaxing hotel

Y'Buena

6 months ago

10.0

First time visiting Morocco and we decided to stay here because of its amenities and location. Went in thinking we would regret not staying in a riad but we were quickly convinced we made the right decision. The rooms were clean and comfortable, the food and drinks were good, and the staff are amazing — friendly, courteous, and extremely personable. They were truly the highlight of our stay, making us feel at home during our entire trip.

Mark

6 months ago

8.0

Amazing

Mansel

6 months ago

10.0

Outstanding staff, facilities, food

Jennifer

6 months ago

10.0

Excellent food, perfect location.

Miranda

6 months ago

10.0

The food was amazing, the property was amazing, the only thing is I would say the lunch service at the day beds is not worth it

James Richard

6 months ago

10.0

This is a nice all inclusive inside the Medina. The gardens were very well manicured and the cleanliness of the place shines though. All the staff are fantastic especially the poolside bartenders who are really good at their jobs. If I had to nitpick I would say that there is not a lot of choice when it comes to where to eat as there is really only the one restaurant where we are all 3 meals each day. The food does change by the meal and the theme of the night and there was not single thing I tried I did not like, overall great experience but a little variety would have gone a long way.

adele

7 months ago

10.0

We had a very relaxing and enjoyable week with our two adult children’s and their partners. The staff were attentive and the food, drinks and rooms were of a great standard.

wilhelmus

7 months ago

10.0

Very nice stay, the food is fantastic as well as the grounds. Our swim up room was great in the heat. Location very convenient to all sites. Unfortunately there is a sky bar attached to the hotel that can be loud at night until midnight. Light sleepers beware.

Faycal

7 months ago

2.0

Overpriced for the service quality. 350$ / night for a tiny room They don’t even have room service, and hotel restaurant closes early .. So we used a food delivery app to order diner… but the hotel staff refused to deliver in the room…. Empty soap and shampoo bottles No room service Long old creepy corridors, we felt like in a hospital

Mary

7 months ago

10.0

The location and all inclusive option is great to have since we stayed towards end of our trip and wanted some western food. The amenities were great. However, we found the massage option wasn't convenient because it was not inside the option but was outside in another spa. There were miscommunication with the spa and how to make payments so we had to sort it out. The experience could have been better. The hotel said we can charge our room but the outside spa requested us to pay at the spa which we didnt expect. We got nervous and wasn't sure what we can do since we need to get back to our hotel in order to make payment. But aside from that we had a good experience.

clair

7 months ago

10.0

Place it beautifully clean. The staff are so helpful. The grounds are really well looked after. Food and drinks are great. We could find no fault. Short walk to the souks xx

Vanessa

7 months ago

4.0

Staff were rude everything was a no couldn’t even get a ball to play in the football area no one could ever help

Carlos

7 months ago

10.0

The hotel was great. The food was just incredible. The cocktails are also great. I would stay again.

Kathryn

7 months ago

10.0

Lovely holiday… all staff are so happy and appear to enjoy there work - great food

paul

7 months ago

10.0

This has been the best hotel I've ever stayed in. The food was fantastic throughout. All staff were amazing...all so friendly and willing to help at all times.

Trevor

7 months ago

10.0

A safe and relaxing space.

Mitchell Paul

7 months ago

10.0

Location on the edge of the Medina is ideal for exploring on foot.The hotel is clean, the grounds and gardens extensive, the restaurants excellent (spoilt for choice on food), the staff friendly and helpful. Our room was large with a king sized bed, the only downside was it overlooked the street so we had to sleep with the windows closed (very quiet) and the aircon on. Being all inclusive it was great value.

Philip

7 months ago

10.0

Plenty of food options ,very attentive staff, can’t praise them enough. Cleanliness was very high and the roof top bar whilst present was not too loud

Antony

8 months ago

10.0

I booked super last minute, late at night after my pre-booked Riad was, let’s say ‘sadly lacking’ I was charged over the package holiday rates given the above, which is to be expected. Great place, 95% relaxing. Jardins Majorelle were fully booked, but the hotel gardens are so like Eden I didn’t feel I lost much! Peacocks, Tortoises, BulBul birds, and a thousand and one Sparrows!

Natalius

8 months ago

10.0

Great location. Good hotel. Very clean and staff very helpful and attentive. Excellent food and a good choice of dining venues. Good spa too. Its excellent value for money. I guess the best recommendation I can give is that I would go back.

Vickie

8 months ago

10.0

The staff were amazing and the food was really good too! Honestly one of the best affordable all inclusive hotels I’ve been to. There was hotel entertainment on an evening and the gym was full of techno gym equipment (for a hotel gym) was decent ! it’s 5 mins walk away from the main square and markets. Overall great experience.

Alicia

9 months ago

10.0

The staff were all fantastic. The food was amazing. The hotel was very clean and presented beautifully. Would definitely recommend.

shirle

9 months ago

8.0

The hotel was lovely, however there were a few issues with our room that were not so good. The entrance pad on door (wifi button) kept falling off after we placed keycard against it. The toilet roll holder was hanging off; the flushing buttons on the toilet were loose.

Hayley

9 months ago

10.0

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Alli

9 months ago

8.0

Lovely hotel, tastefully furnished, upgraded room to swim up which was a nice touch. Food delicious, lots of choice. As a coeliac do not trust the labelling as it wasn't always accurate. Better speaking to the head chef who was lovely. GF bread, pancakes and pasta were available on request. Staff great, location really good, did lots of steps but taxis readily available.Gym was well equipped and gradens beautiful. Perfect for a short winter break. Negative points were no green tea, and coke wasn't on tap so was quite flat.

Kirstin Mary

9 months ago

10.0

Great hotel, close to medina

MARK

9 months ago

10.0

The location for exploring the Medina is excellent. The staff at the hotel are superb and the facilities are good.

Veronica

9 months ago

10.0

Lovely staff, lovely food, modern facilities

Keith

9 months ago

10.0

Had a wonderful stay. Highly recommended for anyone traveling to Morocco for the first time!

richard

10 months ago

10.0

I had an amazing time here. Cant recommend it enough. The hotel is beautiful with lots of classy amenities. The staff are so so so friendly and helpful. Cant wait to go back!

shaun

10 months ago

10.0

This was my first time stopping at a all inclusive hotel holiday. my thoughts of our stay. 1. was met at the door with tea, biscuits and a song. 2. we where early so our bags where taken off us and we where let loose in the buffet lunch and bar. 3.The room was fantastic with a bed big enough to get lost in. 4.The whole place was very relaxed and welcoming, We never felt pressured to do anything or excluded. 5.The location to Marrakech and the local attractions was unbelievable, you could pop out to the Medina, souks or one of the parks and easy pop back for lunch. 6.Food and drink where great, plenty of choice and great service ( on my pool day my glass was never empty ). 7.I would go again.

Hakeem

10 months ago

10.0

My trip was amazing. I'm Moroccan, but I live in America, so this is from that point or view. The staff were more than welcoming since I knew how to speak to them, which made them more enjoyable. Moroccans are very hospitable, and everyone is friendly and taken care of. The rooms were in excellent condition. Less than 10 min walk to many sights and not far from marrakesh airport & train station. The buffet was excellent, lots of moroccan and spanish/italian delicacy. There is a hookah room you pay for, not included with a nice view. The pools were heated and very quaint and quiet near a beautiful garden filled with flowers and trees. Peacocks and tortoise as well. Very beautiful hotel will be sure to recommend this to everyone I know. I've been to resorts all around the world, and this one is amongst my favorites.

Andrew

10 months ago

8.0

Super friendly and helpful service. Reception staff are so helpful and nothing is to much trouble. Help wherever they can. Great choice of food. Great gym and pool area. Spa has a great list of treatments, well priced. The only thing is it says tennis court and we took all our tennis gear to find out it’s now paddle courts. Still a great facility. Heated pool is lovely for an evening swim. Meditation classes were lovely too.

Darran

10 months ago

10.0

Highly recommend this hotel for a short break or a week’s holiday. From the moment you arrive the staff are on point and make you feel welcome. We had a suite room with swim up pool and wow, well worth the money. The all-inclusive deal is value for money. Overall the food, the staff and the facilities were all excellent and we would return.

Gary

10 months ago

8.0

Great staff - Rooms are "tired" Double rooms are small with not much storage room

Ashley

11 months ago

8.0

Amazing location. Can't stress this enough! Also, convenient that it is all inclusive, makes meals a lot more efficient if you have a busy schedule planned! The gardens are pretty, and the swim up pool is a nice setup. I'm sure in warmer weather the property is glorious! We went in December. Cons: The Skybar is a little loud if you're trying to sleep, and we found 3 roaches in our room. LARGE roaches. Management took over an hour to come and kill one. I did book this hotel due to concern of cleanliness of the more favored traditional Riads, so that was a bummer. All in all, I'd probably stay again, due to the location and general atmosphere!

KAYLA

11 months ago

10.0

Lots of retirees but great location, very walkable.

Verified traveler

11 months ago

8.0

Very Good Stay, Quality of bed, Bedding and Towels do not meet the Five star standard.

Tayla

11 months ago

2.0

Awful hotel if you are young and away trying to have fun or a good time of any sort. Do not stay as seems like rough northerners who argue over sunbeds and don’t like newcomers are favourited here.

Andrew

11 months ago

10.0

First time booking an all inclusive and was worth it. The hotel was great, staff were extremely friendly. There are two pools and plenty of area to walk around and relax at the resort. Food was great each night, they tried to mix it up daily which was nice. Only slight drawback was our room was close to reception so could be noisy at times but apart from that was a great experience.

David Peter

11 months ago

10.0

We had a fantastic stay, excellent stay, great amenities, the staff are fantastic, very helpful and very friendly. The location is perfect and we had a lovely relaxing holiday. Would definitely go back and definitely recommend.

Verified traveler

1 year ago

2.0

Room next to a nightclub Very noisy I will never book this hotel

CHETAN

1 year ago

10.0

Walking distance from the main tourist attractions. Extremely friendly staff. Maod at reception needs a raise, he is very helpful and welcomes you with a nice smile. Chef Saed in the restaurant is super effecient.

Tracy Marie

1 year ago

10.0

Staff were very helpful, polite and welcoming. Food options were amazing and very good selection of drinks available in all inclusive package! Plenty of sun loungers to enjoy and evening entertainment was great! Would definitely recommend! Loved the snack bar and poolside crepes for daytime eating options. Waiting staff were very courteous and friendly

ben

1 year ago

8.0

Generally very good and staff were lovely throughout our stay. Only issue was with the volume and close proximity of the evening entertainment to rooms, made it difficult to sleep especially before an early flight home.

Siata

1 year ago

8.0

All of the staff were friendly and courteous, from the security guards to the restaurant hostesses and entertainment staff. Chef Said was a delight and was always welcoming. The food was delicious and well prepared!! There were many great options to chose from. The bartenders were exceptional and the drinks were good. The property was well manicured.

Emma

1 year ago

10.0

Close to the centre and extra clean

Pam

1 year ago

10.0

I enjoyed my stay so much. The room was nice, I enjoyed the balcony, but next time I’m going to try the balcony with a jacuzzi. The food was delicious and there were so many options. The area around the rooms was very nice and had lots to see and do.

Donna Suzanne

1 year ago

10.0

Loved how central the hotel was but felt like we were away from the hustle of the city Food was amazing and the staff were so friendly also I loved the gardens and grounds

Lorraine

1 year ago

8.0

Excellent 7 day stay - First time in Marrakesh and we will definitely be back. My husband and I loved this hotel right in the heart of the city, 5 mins walk to the medina but still a peaceful haven in gorgeous surroundings. Great hotel staff (particularly Mustafah our pool waiter who greeted us with a friendly smile every day and attended to our every need) Lovely food and good entertainment. Fab facilities overall. Only negative was bed was a little hard for our liking even with a mattress topper added but would not stop us coming back again in future.

Verified traveler

1 year ago

4.0

The hotel was very average and some parts of the hotel were very dated and needs to redecorate it to look more appealing, the pictures of the hotel are very old and does not look like that in person, the food is very poor it’s the same menu every single day and for all 3 different meals breakfast, lunch and dinner. The selection in drinks was also very average nothing special. The hotel staff were friendly and the receptionist was also great however the poor menu and dated property was a big let down considering the price we paid was not worth it. There are much better hotels out there if they are going to charge around £200 per night

Miriam

1 year ago

10.0

Double Room (Pool View) - 10/10. Clean. Great size. Modern decor. Smallish wardrobe though if staying for a week or longer. Bathroom - 10/10. Clean. Great shower. Good towels. Bed - 10/10. Very comfy. WiFi - 9/10. Very good, but didn’t quite reach to the gym/some garden areas. Pool - 9/10. Decent number of sunbeds, but usually all ‘reserved’ with towels. Gym - 10/10. Good size and decent amount of varying equipment. Food - 10/10. Great choice of good quality food. Varied for the 4 days we were here. Drink - 9/10. Nice bottled beer & wine. Some of the cocktails were a bit hit and miss. Staff - 10/10. ALL the staff from all aspects of the hotel were helpful, polite and professional. Entertainment - 10/10. If you’re looking for an early night, then bring earplugs. The entertainment goes on until 11pm and the bars are open until midnight. Hotel - 10/10. Perfect location. The hotel and its grounds are very secure and beautifully maintained. Everything about our 3 night stay was great and we’d definitely recommend.

Ian

1 year ago

10.0

We had a great stay. Staff very helpful, great food and very nice and peaceful relaxing in the gardens.

Tracy

1 year ago

10.0

Really enjoyed our stay here - i thoroughly recommend this hotel for anyone who wants to be a little bit away from the craziness of the main square, but within easy walking distance. Facilities are great, but if you want a lounger around the pool you have to go down by 8am... otherwise you'll find a lounger on the gardens or maybe the 2nd pool (the relaxation pool) Food was lovely and menu kept changing. It's the best all inclusive food i've had on holiday. Staff here are great - my only gripe is that i asked a few questions via the 'contact my hotel' on hotels.com and received no responses.

Khalil Al

1 year ago

8.0

Overall, I would rate the hotel as average. The location is excellent, being close to the old Medina, and the room was quite nice, featuring a private pool. However, the food was just okay, and the lack of room service limited dining options when the restaurants were closed, even though we were willing to pay. The alcohol selection was limited but sufficient. While the service staff were professional and attentive, the lobby staff were rude and unprofessional, which was disappointing. The pool area was pleasant but often crowded. Since we spent most of our time exploring Marrakech, we didn’t use the pool or restaurants much, as they were typically closed when we returned. I would only recommend this hotel if you plan to stay on-site most of the time. Additionally, they do not assist with arranging taxis, leaving us to find one ourselves, which often led to being overcharged. Personally, I wouldn’t return due to the unprofessionalism of the lobby staff, which is unacceptable for a supposedly high-end hotel.

Jonathan

1 year ago

10.0

Had a fabulous 5 night stay at the Medina. Great location.Food amazing with lots of variety. Prepared to a very high standard. Only negative was people putting towels on the sunbeds very early then clearing off. Very unfair in my opinion. Perhaps needs tightening up as not fair on others being unable to have a spot around the pool for at least one day. Loved my stay though and would highly recommend

Verified traveler

1 year ago

10.0

Hotel location is very good. Food choice and food quality was great. Every dinner was themed, so every day you can find some new meals. The hotel, room and the area are well maintained. Entertainment program is nice. Highly recommend this hotel. Thank you.

Fiona

1 year ago

10.0

Absolutely lovely hotel. Very clean and fresh everywhere. Wonderful staff . Great food . Brilliant facilities.

Jeanette

1 year ago

10.0

Hotel had everything. No need to travel far from base. Food excellent. Great choices and authentic local cuisine. Staff very helpful and courteous. Nothing to fault.

Kimberley jenilla

1 year ago

10.0

The staff at the hotel made our holiday special and all went out their way to be pleasent and helpful

Darren

1 year ago

8.0

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Dipankar

1 year ago

10.0

we had an amazing day, we had a wonderful reception on the first day from Mohad He was amazing All the stuff are great, and the food was excellent and the entertainment kept us busy all the time thank you so much again

Tara

1 year ago

8.0

We really enjoyed our stay at the Medina Gardens. Beautiful area to relax and sunbathe, good clean pool, great varieties at the restaurant to eat / drink. It is also located really well, less than 10 min walk to the main square. I would have given 5 stars but both myself and my mother felt the rooms really needed “updating”, also the mattresses and pillows were uncomfortable. We were also given a room with a pool view as requested but the noise made it super uncomfortable so we had to move rooms. It would be good for the hotel to make guests aware of the entertainment and where rooms are located to split guests up around the hotel if they will be joining the entertainment or prefer peace and quiet in the evening. Other than those points we really enjoyed the stay!

SUBUL

1 year ago

8.0

But Nope never again. Housekeeping sucks. Management sucks. Outdoor “restaurant” food and staff SUCK Inside restaurant amazing staff courtesy and foods. Coffee bar staff sucks service sucks

Talhah Zain

1 year ago

10.0

Wonderful place to stay for our honeymoon. Great dining options and plenty of other activities for us to do. Definitely recommend for anyone wanting to enjoy Morocco and stay in the central part of the city!

Caroline

1 year ago

10.0

Great place right in the centre of Marrakesh, the medina is only 5min walk. Hotel was lovely, relax pool was really nice. Food was amazing couldn’t fault it and plenty of choice. The staff make this place, they are brilliant and so friendly, shout out to Soukina in the main restaurant so attentive. Highly recommend

Sharon

1 year ago

10.0

Staff were very welcoming friendly and more than happy to help with any request.

Wayne

1 year ago

10.0

Fantastic hotel. The staff couldn’t do more

Smmea

1 year ago

8.0

It was a lovely place to stay, clean and gardens are well kept which makes a nice scenic place to sit out in the sun. The staff are all so lovely and friendly always greeting with a smile.

Karen

1 year ago

10.0

Loved the property, very relaxing, lovely gardens, felt very safe, Staff were wonderful, food was excellent.

KABIR

1 year ago

8.0

Very good location with maximum 10min walk to the main square and Koutubia Mosque. The place is clean and modern. Staff are friendly and helpful and a special mention to Chef Said the main chef and Fatima the waitress along with Ayoub the front staff. They take alot of pride in their hospitality. We really enjoyed our stay here. All staff speak Arabic, French and English. They would benefit from getting some proper English tea. The main restaurant food is very good with a variety of dishes and fresh food. The Culinarium fine dining Restaurant was dissapointing. The meat was dry and not seasoned but the restaurant deco is very nice. A very good hotel for adults and both young couples and older couples. I would recommend this Hotel.

Annette

1 year ago

10.0

Staff were really helpful

Karkas

1 year ago

2.0

Checking in was a horrible experience , getting there after driving a couple of hours then they wouldn’t take our American id they wanted our passport instead which we didn’t have on us we don’t travel around carrying our passport just not a great experience overall

Alex

1 year ago

2.0

Well for a highly rated all inclusive resort it failed miserably, first of, no people working the front of the hotel, no one to help you with luggage, nothing, second of all they have a strict dress code for the restaurant and property but allow people to be naked by the pool (literally), then the hotel has very out dated decor, no air conditoning most of the place, and doesn't offer much at all, huge hotel and alot of rooms but offer two extremely small pools, weren't able to enjoy really anything in this place, i booked based of reviews and regretted the decision immediately....

JESSICA

1 year ago

8.0

We had a lovely time at the hotel- the staff were all so accommodating, kind and friendly. The food was delicious and there was an abundance of it. Just a couple of reservations: - our room was on the furat floor, road side, just by the entrance of the restaurant Safran. The noise from the staff was very loud up until gone midnight and when they smoke, it went into our room. - the space around the pool is limited. We were fine as we stayed in the shady area, under the trees, but the sunbeds around the pool were so close to the edge, that when you actually swam to the edge, you were faced (literally) with the feet of the people on the sunloungers, which wasnt very pleasant!

Lorraine Christine

1 year ago

10.0

Lovely hotel, was very clean with spacious rooms. Lots of activities to participate in if you wanted to, but no pressure if you wanted to sit back and chill. Food was great and there was plenty of cocktail choices in each of the different bars which were all part of the all inclusive.

Alan

1 year ago

10.0

Excellent hotel with outstanding staff. Mohammed in the main bar and Mohammed in the main/fountain bar and Mustapher in the pool bar were all brilliant. They always made sure we had a drink and they couldn’t have done more for us. They were all very friendly and happy.Rachida kept our room extremely clean and lovely and was really walk and welcoming. The whole hotel is clean and well maintained, the food and drinks offer is good. Very close to central Marrakesh. I would highly recommend this hotel

Andrew

1 year ago

10.0

Great location, very welcoming, clean, lots of lovely food options.

DONNA

1 year ago

10.0

A great time here, only 4 nights to allow us to chill before going home. Special mention for Mustafa who worked in the pool bar. That guy just never seemed to stop working.

Ellen

1 year ago

10.0

Excellent stay and the staff are amazing. A special shout out to Mustafa. A gentleman and went above and beyond for us.

Stacey

1 year ago

10.0

Loved this hotel. The staff was so kind and the food is amazing! Such an easy walk to the Medina as well.

Neil

1 year ago

10.0

An outstanding holiday. Stayed 4th - 9th June. Staff are exceptionally welcoming and helpful. Food was delicious and varied. Visits were good value for money - balloon ride, souks tour, palaces tour, camel safari and on site hammam massage. Hotel was spotless with plenty of sun beds and varied activities and entertainment throughout the day and evening. A very enjoyable visit and highly recommended as place to stay when visiting Marrakesh

Timothy James

1 year ago

8.0

The hotel staff were all friendly, helpful and efficient, particularly in the bars and dining room. Food choices were varied and always fresh options and the a la carte was lovely. Would definitely recommend this hotel for a blend of poolside relaxation and easy access to the centre of Marrakech.

Alice

1 year ago

8.0

The hotel is in a great location for exploring the city. It’s surprisingly close to the hustle and bustle, but very peaceful. The main pool has music/some activities like aqua fit. The smaller relaxation pool was much more to our taste. There’s a gym and daily fitness activities. The main restaurant was nice, but buffet style which got a bit repetitive after 6 days. There is one other restaurant, which was lovely, but had limited access. The spa was shut for a few days during our visit, which wasn’t communicated well and caused some frustration, as we had booked treatments. We got a room upgrade on check in, with a swim up pool. The room was lovely, but unfortunately the pool itself was a bit dirty, compared to the main two. Night time activities were ok, but a little loud if you didn’t want to stay up late (midnight ish). Food is served at specific times and isn’t available around the clock. Snacks are limited and it’s the usual cheap local spirits in the drinks. Wine was nice. It stopped us over drinking/eating though! Hygiene is good - with hand sanitiser around the hotel. We did get upset stomachs though, but nothing major. I guess overall the hotel would be comparable with a 4 star in some places such as the USA/big Asian cities (Bangkok), but we had a good time and would go back.

Janet Lindsey

1 year ago

10.0

What can I say ? Absolutely fantastic hotel

SONIA

1 year ago

6.0

It's difficult to be objective about our stay as both my daughter and I were quite ill. We didn't get off to a great start on arrival as we had requested a twin bedded room - I had emailed the hotel twice to make this clear - and once we'd arrived in our room with a king-size bed, we pointed this out again and were told that there are no twin bedded rooms in the hotel. This really should be made clear on their website! We noticed signs around the pool areas, saying that the reserving of sunbeds with towels was strictly forbidden only to find on our first morning that every bed was reserved with towels! It was a struggle each day to find a free sunbed somewhere in the hotel grounds. The food was plentiful but with very few veggie options and after we became so ill, we didn't eat in the restaurant again. We found the near constant music around the pool and the nightly entertainment quite invasive to what was supposed to be a chilled and relaxing holiday. As nice as the hotel and the staff are - especially our lovely housekeeping lady Rashida, I'm afraid I wouldn't recommend staying here.

Andrew

1 year ago

10.0

There was nothing not to like about this property,it had everything you could have wanted and more. Food was great & excellent variety,always different every day. All areas very clean and gardens manicured. As for all the staff,they do so much for you,you don't lift a finger,and anything is no trouble at all. A definate return is on the cards for next year.

Iyabo

1 year ago

6.0

I asked for high room not given from booking The room we were in the shower room needed regrouping there was mold The room was below sky bar there was noise All night and even in the day time.

Kelly

1 year ago

10.0

Excellent hotel Great staff, great location, lots of food choices. Highly recommend. Would return

LeAnn

1 year ago

10.0

Everything was great!

Anthony

1 year ago

10.0

Holiday Reps were amazing! Welcoming, inclusive and engaging. Wished I’d gotten their names but thank them for having my partner take part in their reggae night.

Alex

1 year ago

10.0

Beautiful hotel, great service , amazing staff. Best location for all inclusive in Marrakesh. Highly recommended.

Daniel

1 year ago

10.0

Thoroughly enjoyed our week here. 5 minute walk to the old town for markets, restaurants etc. vibrant and full of life. Food in the hotel was great for an all inclusive. Staff were helpful, rooms were great too. 5 stars all round.

Maria

1 year ago

10.0

Excellent location; probably one of the best for an all-inclusive resort. Despite being right in the middle of the city, the resort is so peaceful and quiet. The staff couldn't do enough to make our experience wonderful - reception staff, bar staff, waiters and housekeeping. All should be commended. Could not have asked for more for a mini-break.

GRAHAM

1 year ago

10.0

Very well looked after by all staff. All were very friendly and certainly go out their way to help visitors. Esp bar staff. Very clean and tidy place, with regular cleaning crews going about their business. Food was brilliant with so much choice to cater for every need. Couldn’t falter our stay of 5 nights.

Folashade

1 year ago

4.0

This property was a huge disappointment, firstly the average age of all guests is about 60 years old! My friend and I in our 30s often made jokes that we were in an old people’s home! The lobby areas of the hotel even had an awful smell to it, the day we left they put on some incense and that dramatically helped but before that it was horrendous! The rooms are very clean and new looking but extremely tight, the food is ok but needless to say I wouldn’t book this place again!

Clare

1 year ago

10.0

Just returned from a fantastic five night stay at this hotel. The room was great. The food was amazing - lots of choices at the buffet and we had a lovely meal in the a la carte restaurant too. Nothing was too much for the staff and everyone was very friendly. The hotel is a short walk to the main square but once in the hotel and grounds it is very peaceful. I would definitely return.

Sally

1 year ago

10.0

We picked this hotel as we wanted to be able t relax and also enjoy the sights of Marrakesh. The location was brilliant...a 10 minute walk to the main square and about the same to the souks. You could easily get a cab from outside the hotel for further afield sights. The food was excellent with so much choice. The pool area was very relaxed and easy to get beds. They have a no save policy which customers adhered to. The staff were very friendly and helpful and all seemed to really get along with each other which made for a fantastic hotel vibe. Absolutely recommend.

Claire Lanigan

1 year ago

10.0

Amazing staff and really good food and drink for all inclusive .We were there for valentines they went above and beyond with the decorations the food everyone got a red rose the whole theme was amazing !

steven

1 year ago

6.0

Started off a nightmare with checking in and reservations, ended up being a ok stay at 4* hotel Hotel is a 4* hotel at best. Certainly not a 5 star (as its advertised). Food is good, lots of choice, but they are very strict on timings. Check out is strict! Check-Out: At 12 pm (at the latest) Guests are requested to vacate the rooms at no later than 12 pm. You can leave their luggage at the reception, have lunch at the restaurant and leave the hotel at 3:00 pm (at the latest) Late Check-Out extra charges: 1. Access to the hotel (without rooms) - Late check-out until 6 pm is possible and charged at 150 MAD (£12 per person) per person (snack and drinks included). The room should be vacated at 12 pm. - Late check-out until 8 pm is possible and charged at 300 MAD (£30 per person) per person (snack, dinner and drinks included). The room should be vacated at 12 pm. 2. Access to the hotel (with rooms) – According to availability - Late check-out until 3 pm is possible depending on availability and must be confirmed with the reception on the day of departure. The room is charged at 500 MAD (£50). - Late check-out until 6 pm is possible depending on availability and must be confirmed with the reception on the day of departure. The room is charged at 900 MAD (£90). Bedrooms have been updated (we stayed in two rooms during our stay), but the bathrooms are not maintained well. Dirt, mold and mildew everywhere (see photos).

Anna

1 year ago

10.0

Fantastic location, very peaceful with lovely garden and heated swimming pool. Great food

Ravi

1 year ago

10.0

Everything was good about the place except the air conditioning in our room was not working. When I approached the Front Desk to complain they said that it is turned off during this time. For some reason I could heat my room but not cool it!. Luckily Marrakech gets cool at night thus I was able to open the doors and window to cool the room. Albeit I had to suffer from the city noises which made it hard to sleep

Vivek

1 year ago

10.0

Way better than expected. We were there for only one day but the service was exceptional. They decorated our bed as it was our anniversary on short notice. The food was exceptional - breakfast lunch and dinner - desserts specially. All the staffs always had a smile on their face. We definitely want to go back at some point and stay for few more days. Lots of space to walk around filled with orange and lemon trees and lots of amenities as well.

Parveen

1 year ago

8.0

Great Place, with very helpful staff

Sarah

1 year ago

8.0

Fabulous spot for Marrakesh. A quiet place in a central location. Nice hotel although it’s poor quality decor in parts. Cheap finishes, poor paint jobs, old bathrooms. All of the staff were excellent and nothing is too much trouble. Food was mostly good. Masses of choice so with so much choice it was a bit hit and miss. So much to do and see I could have stayed another week

Mondher

1 year ago

10.0

Belle emplacement, bon service, sécuritaire et propre.

Zoe

1 year ago

10.0

We had a fantastic stay at Medina Gardens. The staff we incredible, the hotel was beautiful and perfectly located to pop into the centre and souks, whilst having an oasis of calm nearby. The perfect location for some January sun. We would definitely come back.

Karen

1 year ago

4.0

Cute garden, staff were nice. My main concern was the room i was given right near reception appeared to be because i was a solo female traveller. This made it very noisy and hard to rest The balcony door could not be closed properly. Had maintenance in for an hour when i was ready for sleep for a temporary fix. But didnt stay fixed. No hairdryer in the room and very hard beds.

Verified traveler

1 year ago

10.0

Excellent hotel reasonably priced. Our flight was not till the evening but we could use all the facilities even after the midday check out. Food was great. Beverages were not the best but for the price this was expected!

Ahmed

1 year ago

8.0

We stayed here from the 19th to the 24th December. Our first impression on arrival was that it is at an amazing location and hotel looks very inviting upon arrival. We were warmly greeted by lady at reception and she gave us a good briefing of the hotel and things to do for our stay, plus are all inclusive band. We were then helped to our room and the room itself was lovely and exactly as expected for a high end 4 star hotel in the centre of Marrakech. Our few little negatives. I wanted to surprise my wife of the beautiful balcony as per the pictures on Expedia. So I drum rolled her and pulled the curtains back, and what we got was a completely no view balcony between two high walls, that was a let down. We then at night found our room was on top of an area where there was some heavy equipment movement taking place, which did not seem to stop. I’m a light sleeper so I went to reception and told her. She said she would ask reservation team to look at resolving next day. Anyhow the noise continued most of the night. The next morning though it was all resolved and we were moved to a lovely room with an excellent view of the city. The pool area and garden are absolutely beautiful and you could enjoy the whole day at the pool, partake in activities like swimming, tennis, table tennis, gym, Yoga. All inclusive is brilliant, the quality of drinks available and food is excellent. They have area inside and outdoors where you can enjoy. Highly recommend this resort 👍😇

Nima

1 year ago

10.0

All-inclusive option was great. Real meal with great quality not junk food. Different types of fresh meat, fish, chicken and …… each day. Great service. Room and corridors need attention. Common area was clean and nice. Great staff in all areas. Be careful about scams in bazar, Google scams to be aware of.

Daniel George

1 year ago

10.0

Amazing staff, huge variety of lovely food, great facilites and location right in the middle of Marrakesh. I usually never visit the same place twice but I will be coming back here.

Alexandra

1 year ago

6.0

On first impressions this seems a great hotel. Decent size room and dining options. Bed very comfortable and helpful reception staff. We went to book activities and they were all full. We did attend the Moroccan evening but we were directed to the wrong area of the hotel so after the third attempt of finding it seats were full. On our last day we went to return to our room to collect our bags ready to go and get our airport transfer. Our room key didn’t work. The cleaner tried to help and her key card didn’t work either. We went to reception three times before they escorted us to our room to help us and realised that their key card didn’t work either. Our transfer was asked to wait until we could get into our room. Very stressful. Eventually someone broke into the back of the room and opened the door. In our haste of grabbing our bags to make our flight I forgot my toothbrush. I subsequently emailed the hotel and asked them to send it to me. I never received a response. So disappointed with hotel overall.

Jamalta

2 years ago

10.0

The staff make the hotel! We were completely looked after by the staff in particular Mustafa and Mohammed who went above and beyond. Definitely the place to stay for a visit to Marrakech

amy

2 years ago

10.0

What are you looking for? With an all-inclusive package, this experience was more “European Enclave” than Moroccan but after a week in the medinas in various cities, this resort was a breath of fresh air.

TUI BLUE Medina Gardens - Adults Only - All Inclusive

Description

Sentiment Analysis

Popular Amenities

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2 Persons

Select Travelers & Class

Double room Jacuzzi

All Inclusive

$287.00

Double Room Jacuzzi Without Balcony

All Inclusive

$279.00

Junior Suite Jaccuzi Pool View

All Inclusive

$362.00

Standard Double Room Without Balcony

All Inclusive

$223.00

Double Room with Balcony

All Inclusive

$245.00

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Reviews (1087)

Customer Reviews & Ratings

9.0 / 10

Rachel Victoria

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Y'Buena

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adele

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clair

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paul

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