InsiderInns - Get Closer to the Dream

PANAGIOTA

1 week ago

10.0

The location of the hotel was very good, in the Medina. It was a quiet neighborhood and close to the city center. The breakfast was complete and delicious. The rooms and all areas of the hotel were beautiful, clean and comfortable and the staff was very hospitable and helpful.

Antonio Javier

2 weeks ago

8.0

Personal muy atento

Jousselme

2 weeks ago

10.0

Nous quittons le Riad Ben Tachfine avec les larmes aux yeux… C’est rare de rencontrer des personnes aussi incroyables, et ici, nous avons trouvé bien plus qu’un simple lieu pour dormir : une véritable famille de cœur. Un immense merci à Oussama, une personne en or, toujours attentionné, bienveillant et d’une gentillesse exceptionnelle. Mais aussi à Ali et Hamet, qui ont été incroyablement adorables avec nous dès le premier jour. Toute l’équipe a fait preuve d’une hospitalité comme on en voit peu : toujours à nous demander si nous avions besoin de quelque chose, à nous conseiller, nous accompagner, nous rassurer quand on avait besoin d’aide… Leur présence a rendu notre séjour inoubliable. Le riad en lui-même est magnifique, chaleureux, décoré avec goût, et parfaitement situé à quelques minutes de la place Jemaa el-Fna. Mais ce qui fait vraiment toute la différence, c’est l’humain. On est sincèrement tristes de partir, tant on s’y est sentis bien et accueillis. Merci du fond du cœur à toute l’équipe. Si vous cherchez un lieu où l’on vous traite comme des invités précieux, foncez les yeux fermés.

Joerg

2 weeks ago

9.0

Hospitality of Oussama was tremendous. Very good recommendations. Silent Riad close to the Medina.

Pascal

3 weeks ago

9.0

Très bon accueil personnel agréable, très bon petit déjeuner

Cons: L’accès au Riad par de petites ruelles .. pas très agréable.

Daria

3 weeks ago

1.0

Ines

3 weeks ago

8.0

Netter Empfang mit Tee und Informationen. Schönes Riad, zentral gelegen. Alles zu Fuß erreichbar. Zimmer sauber. Frühstück sehr gut und reichhaltig.

Cons: Der Zugang abends. Waren auf sog. Portier angewiesen, da das Riad geschlossen wurde und die Gäste keinen Schlüssel für das Außentor und die Haustür hatten. Der Portier schlief sehr fest.... und weder Klingel, Klopfen noch Handy konnten ihn " zeitnah" wecken. So standen wir oft mit anderen Gästen vor der Tür und warteten 10-30 min. auf den Einlass....

Rianne

3 weeks ago

9.0

De service was top. Het personeel was ontzettend vriendelijk en behulpzaam. Het ontbijt was heerlijk! We vonden de Riad prachtig mooi, boven op het dakterras was gelegenheid om even lekker te zonnen. Wij vonden het hier geweldig!

Hubertus

3 weeks ago

9.0

De riad was erg netjes en sfeervol ingericht. Het ontbijt was goed verzorgd. Op onze vragen en verzoeken werd adequaat gereageerd. Het diner op de avond van onze aankomst was voortreffelijk. Het personeel is erg aardig en zeer klantgericht. De locatie aan de rand van de medina is erg geschikt. Er is 24 uur iemand op de receptie aanwezig.

Cons: De toegangsweg via Derb Ennakhla was niet zo prettig en zou kiezen voor Rue el Gza. De thermostaatkranen van de douches werken niet goed en het duurde lang om warm water te krijgen.

Pierre

1 month ago

3.0

Die Bilder entsprechen nicht dem Zustand vor Ort, wir haben bezahlt aber nicht dort übernachtet. im Erdgeschoss müffeln die Zimmer. Haben uns auch ein Zimmer im 1. obergeschoss angesehen, nicht viel besser. Die Dusche war auch schon in Jahre gekommen. Alles in Allem… das Personal vor Ort ist extrem bemüht die Gäste zu Unterstützen, dieLage ist abenteuerlich, ( Kreuzberg 3. Hinterhof). allerdings haben wir uns nie unsicher gefühlt, alle Leute , gross wie klein, sind super freundlich und hilfsbereit. Wer das Abenteuer sucht und nicht so empfindlich ist für denjenigen passt das alles schon..

Cons: Ausstattung, Zustand der Zimmer

Kristina

1 month ago

10.0

I liked everything! Very nice place right in Medina. Streets might not be the poshest in Marrakesh, but it gives it a unique experience.

Elodie

1 month ago

10.0

Valia

1 month ago

10.0

It was a wonderful stay! The staff are very friendly and super helpful with any of your questions. The location is great - a short walk to the centre of the medina. The riad is beautiful, so quiet and tranquil. A peaceful escape from the hustle and bustle. The room was very comfortable - firm bed and spacious. Would 100% stay here again.

Cons: Nothing. It was perfect. Some people mention the location is in a small alleyway but this is typical of a lot of riads in Marakesh and I never felt unsafe as a solo female traveler.

Jean-Yves

1 month ago

8.0

Accueil parfait. Staff de nuit comme de jour aux petits soins. Chambre un peu sombre mais confortable. Une communication au top, des petits déjeuners délicieux. Une position très interressante dans la médina, proche des soucks. Un voisinage très poli (même chez les enfants!)

Cons: Des clients qui ne respectent pas la tranquilité des lieux et qui ont le verbe très haut même en pleine nuit. Mais ce n'est pas la faute de l'équipe du riad.

Eric

1 month ago

9.0

La convivialité, la gentillesse du gérant et de tout le personnel. Séjour très agréable. Nous en gardons un très bon souvenir.

giugher

1 month ago

9.0

Fouchez

1 month ago

9.0

Disponibilité du personnel et conseils avisés. Très beau riad près des souks. Superbe petit déjeuner !

Cons: Le voyage organisé vers Ourika avec un guide pas très impliqué.

2 months ago

7.0

Finn

2 months ago

7.0

Sarah

3 months ago

7.0

Heloise

3 months ago

10.0

Très beau riad, personnel aux petits soins, savoureux petit déjeuner

Jorge

3 months ago

9.0

Os funcionários destacaram-se muito pela simpatia e amabilidade. Ao chegarmos foi-nos oferecido chá e valiosas instruções para andarmos pela cidade. Apreciámos muito a dedicação e preocupação conosco.

raffaella

3 months ago

9.0

Eric A

3 months ago

10.0

Superbe

Tim

3 months ago

10.0

Marcelo

3 months ago

9.0

This riad is a beautifully restored building. The staff is very helpful. We loved chatting with Achmed about Moroccan culture and learned so much from him. The neighborhood feels very local, away from most of the touristic places but within walking distance of everything that we were interested to see. We would come here again any day!

Cons: The moroccan eat a lot of sweet things for breakfast. In this riad the breakfast is traditional moroccan. This part we could have skipped. In fact we did most of our stay ;-)

Paola

4 months ago

10.0

Colazione marocchina buonissima. Il riad è ben tenuto ed il personale gentile ed accogliente. Si è dimostrato sempre disponibile per ogni nostra esigenza. Da consigliare.

laghrib

4 months ago

7.0

On a passé une nuitée confortable et bien accueilli Et surtout le petit déjeuner il était super

Cons: L'entourage n'est pas toujours tranquille et sécurisé

benedetta

4 months ago

7.0

ottima colazione e staff gentilissimo

Cons: posizione pessima

Kraus

4 months ago

8.0

It’s a beautiful hotel with a nice bathroom and incredibly friendly and helpful staff. The breakfast was a wide spread and plenty for a good base to start your day on.

Cons: A thing we didn’t take into account was that the hotel was located at the very back of an alleyway which at night can seem creepy if not expected. It’s located in an actual neighborhood with little tourism and very real lives of the native people. It was a bit overwhelming but it is completely safe.

Bárbara

4 months ago

9.0

David

5 months ago

10.0

Staff, location filthy walk thru side streets, beggars and hassles from locals to show the way ans demand money.

Cons: Above

Salina

5 months ago

10.0

The staff were so lovely, always at our service and exceeded expectations. Definitely lovely.

Cons: The location wasn’t the best but staff remedied this by escorting us to locations which was perfect.

Ladeana

6 months ago

5.0

The staff was very friendly, nice and accommodating

Cons: The location outside of the Riad, I should have done more research

Sharon

6 months ago

10.0

Chris

7 months ago

8.0

Mustafa

7 months ago

7.0

Friendly staff.

Cons: Poor/ unhealthy breakfast with only few cakes 😆

Kouwenhoven

7 months ago

3.0

Nice rooms and friendly staff

Cons: The rooms was more than €100 per night and it absolutely smelled like sewage. It was horrible. The staff confirmed and apologized for the situation, apparently it has rained the day before and the sewage had come up. I asked for another room which was not possible and we had to spend the night in a horrible smell. Still had to pay the full price, the staff was helpful but said the owner did not want to compensate for the situation.

Verified traveler

7 months ago

10.0

Staff are very kind. They helped us to direct tour company to pick us up at the right spot. Also breakfast is very nice

Pierre

7 months ago

8.0

Bon Riad. Personnel tres sympathique. La tajine etait tres bon mais malheureusement rechauffé au micro-ondes. Dommage

Gabor

8 months ago

8.0

In comparison with many other hotels (riads) in the same range, it was quiet and comfortable. Helpful and kind staff. Great thanks to Ahmad for all the recommendations of restaurants, money changers and so on: even reminding us not to carry our phohnes in a back pocket lest it gets stolen! (It didn't.)

Cons: It's not that we didn't like it, but it's worth mentioning that the property is in a different state now than when the photos were taken. It's still comfortable and clean, though.

Sebastian

8 months ago

7.0

Laura

8 months ago

8.0

Amazing stay stdf were so friendly and helpful A over all fantastic experience

Cons: Noise from birds and cats late at night early morning

Eva

8 months ago

5.0

The overall atmosphere of the place is exotic and friendly. If you want to be in the middle of the messy Medina, this location is a good option.

Cons: Definitely not a 4 star accomodation. It looks and feels like it did not have a good cleaning for ages, just the daily touch ups. Worn down and dusty everywhere. The breakfast is ok, the same every day. Ordered airport service, on the way back - they simply forgot my request - I had to take a cab although I paid for the ride already. Although I requested a breakfast for 7.30 on the day of departure, we had to leave without it - since it was just simply not ready. Some of the staff members are really nice and try their best, but the riad just has not meet our -not very high - expectations.

Julia

8 months ago

8.0

Sergio

8 months ago

8.0

My friend and I stayed at Riad Ben Tachefine for a week. The staff was very welcoming since before our arrival, and contacted me well before our stay to offer some additional services (taxi for the pick-up, and traditional dinner at the riad) and advices. Despite these services have an additional cost, I appreciated the fact they offered them anyway. The riad is conveniently located in a small alleyway near one of the Medina’s door. It takes a short walk to get to the Suks and some of the main attractions. The interior offers a beautiful showcase of traditional Moroccan riads and each element provides an exotic sense of authenticity. Rooms are a bit dark since they have windows on the internal cortile but no windows on the side of the road, but again this appears to be typical of Moroccan Riads. On the ground floor, there is a reception with staff letting guests in and out; a beautiful cortile where they serve breakfast/meals and a SPA. On the first floor there are 4 rooms and another space where guests can sit and relax. Finally, there is a terrace with sunbeds on the second floor where guests can relax and enjoy a nice Moroccan sunbath. The complimentary Moroccan breakfast is absolutely amazing and changes every day to allow guests to try different Moroccan foods. It’s served on a traditional metal stand with three different layers. On the bottom tray, there are 4 different Moroccan dishes; on the medium layer there are several condiments (jams, yogurt, honey, etc.), and on the top layer there’s usually another sweet treat. We did not try the dinner so I am unable to comment on that. Staff was always there to help. From answering the door, to providing advice and helpful tips. At some point, we needed laundry service and the staff arranged it for us at a small price.

Cons: Unfortunately, the Wi-Fi wasn’t good and we were not able to use it during the busiest hours of the day when the hotspots were eventually congested. It was working fine early morning and during the night, but during the day there was no way to use it. Also the room did not have liquid body wash as the Riad provided traditional soap bars that were a bit too squishy and difficult to use, and for which we needed to request a new one every time we consumed one. Apart from this, both my friend and I personally enjoyed staying at the Riad and can definitely recommend it.

Ashleigh

8 months ago

9.0

The best part of our stay at Riad Ben Tachfine was the staff. Ashraf and Ahmed were both so friendly and helpful, they made sure we had everything we needed, including packing up a takeaway breakfast for us when we had to checkout early. They also organised a pickup from the airport for us which went smoothly and Ashraf came to pick us up from the taxi and escorted us to the hotel. The location was great, only a 15-20 minute walk to the main square and there were plenty of restaurants very close by which made it so convenient. Our room was spacious, had plenty of storage and was cleaned every day. Breakfast was delicious and we got plenty of food. The Riad had a gorgeous roof terrace that was so peaceful to chill out on and escape the chaos of Marrakech!

Cons: Our only issue was the bed was very hard which affected our sleep. Also, as I'm sure is the case with other Riads, the walls are very thin which means it gets noisy. Make sure you take earplugs (luckily we did so this wasn't really a problem for us!).

Pinja

8 months ago

9.0

Yara

8 months ago

10.0

Amazing stay! A good location, near by the souks. With lovely people and a great breakfast!! Definitely would recommend!

Yasmin

8 months ago

8.0

Teofi

9 months ago

10.0

Staff was lovely! All of them were super kind and helpful. The hotel is also really comfy and the area is very safe, we could walk around without any issue (even at night) and even locals were always friendly and welcoming.

Cons: The birds singing in the morning :D but for this you can’t do much about it but to get up earlier! (Besides they’re really cute -see photo -)

Nina

9 months ago

8.0

Lovely breakfast, friendly hosts, convenient location, cozy accommodation, beautiful decor

Chrys

9 months ago

10.0

Serene and tranquil Riad amoungst the hustle and bustle of the Medina. Ahmed the front of house guy gave us all the tips on getting about, and what to do and not do. Really useful stuff, and helped the taxi driver find the location. All the staff were amazing.

Cons: Nothing

Elissa

9 months ago

1.0

Alexandre

9 months ago

9.0

Staff, breakfast, check-in procedure and attention

Cons: Nothing

Nnamdi

10 months ago

8.0

Breakfast was the best we had in 7 days in Morocco. The bathroom tools were exceptionally good. The riad itself was very pretty. Cutie cats are present on the terrace. You can be wake up from a lovely birds singing.

Cons: The location was comfortable in terms of distance from the central part of Marrakesh however the area is not the nicest we could experience in Marrakesh. You need wait for someone to open and closed the main gate at each time of the day you go and come back.

Harjinder

10 months ago

9.0

The staff at the Riad were very welcoming and provided very useful information about the area, giving tips on what to do and not do!

Teresa

10 months ago

8.0

Lovely helpful and friendly staff

Goran

10 months ago

9.0

Shauna

10 months ago

9.0

It js very well maintained, our bed was very comfortable with lovely sheets. The room was cleaned everyday and we were very happy here.

Jacopo

11 months ago

8.0

Valeria

11 months ago

6.0

The riad is nice , full of original features

Cons: bad location , the outside is very run down

Vince

11 months ago

10.0

Everything, except the breakfast. Breakfast was a little bit boring.

Cons: Location where the place was.

Michael

11 months ago

9.0

Very well maintained riad. The staff were lovely and helpful. The room was spacious and the bathroom was good . The terrace is beautiful and gets the sun in the morning .

Cons: There is less privacy than in a normal hotel. You’re reliant on the other guests behaving well and that wasn’t always the case . Any noise travels.

Alberto

11 months ago

10.0

Ah Ahmed concierge

Cons: None

Chiasson

1 year ago

10.0

Kathleen

1 year ago

9.0

The gorgeous helpful staff, hospitality and rooms were fantastic!

Kozanova

1 year ago

5.0

Cons: location like you living in flee market, confuse to get home.. if someone eat breakfast early you can hear in room chats and so on.. brekfast local forst day asked if want omlette, third day no asked not given even no pancakes which my husband ate two days before..

Amyan

1 year ago

5.0

Nice room and the house

Cons: They charged us extra for city tax, but we steady in other 2 hotels at the same time. There was no charge for city tax,I funded very unfair.

Bartosz

1 year ago

9.0

Good breakfast. Helpfull stuff . Good localization. I like everything and recommend.

Rafaella

1 year ago

9.0

Very clean

Cons: Location

Abhilasha

1 year ago

8.0

The staff was amazing, the breakfast was great, and rooms were clean and comfortable. The staff really made us feel welcome and were very helpful, always available to share the moment 😀

Natalie

1 year ago

6.0

Staff were very nice and helpful, the place looked very nice from the inside and the rooms were clean and spacious.

Cons: The location was very out of the way as you had to travel through many shady alleyways.

Jessica

1 year ago

6.0

The property is very nice and antique. Our room was maintained clean by staff and we had AC which helped with the heat in morroco.

Cons: I wasn’t a big fan of the area or the area to get to the riad. I was a bit scared because it was through alleyways and barely any light at night and lot of people selling fruits and it wasn’t a clean area just ver busy. This is something I should’ve researched. The breakfast was not the best I could hear the bread being heated up in the microwave every morning and there was no variety just bread to eat all morning and this was disappointing. We hoped to have fruit or eggs but it was the same microwaved breakfast.

Christine

1 year ago

10.0

The riad was beautiful and the staff were extremely helpful and responsive. Dinner was beautifully set and delicious. Would definitely stay there again.

Mercselegance

1 year ago

10.0

The staff were very friendly and helpful. The Moroccan breakfast was delicious.

Cons: Nothing

Izabela

1 year ago

10.0

Lovely decor, extremely helpful staff able to arrange all the trips (Merzuga) and errands (massage) we were after. Very clean and comfortable. Amazing food and sun roof!

Cons: We really loved everything!

Rosanna

1 year ago

10.0

Elizabeth

1 year ago

10.0

Doris

1 year ago

10.0

Elizabeth

1 year ago

10.0

Ana

1 year ago

8.0

Linas

1 year ago

6.0

I like the staff; very friendly, very helpful, and the one thing I surely appreciated.

Cons: It's further away from the center parts of the Medina, compared to other properties in the same price range. The rooms are equally much smaller, and there isn't much of a common area. Understandable for a much lower rate, but within current price, it's not worth it. Area is sketchy, and would not recommend for solo female travelers.

Raashidah

1 year ago

10.0

Beautiful place, staff very professional and kind. Safe and staff made us all feel so comfortable. Clean. Breakfast was amazing. Lots of space to relax.

Mirjam

1 year ago

9.0

The staff was all the time very friendly and always helpful to make the stay very comfortable. Nice and clean rooms in the Moroccan traditional beautiful style.

Moritz

1 year ago

10.0

Essa

1 year ago

5.0

Friendly staff. Breakfast was good. Old traditionally.

Cons: Massage is not good. just primary things in the room. Smelly way to the accomodation..

Phillips

1 year ago

10.0

Beautiful calm and peaceful riad. Amazing breakfast, clean rooms and kind hosts. Recommended already to other travellers!

Cons: Nothing

Matthew

1 year ago

9.0

From Ahamed first meeting our Taxi on the street to his welcoming Mint Tea to his farewell we felt well looked after by him and the team at Riad Ben Techfine. It maybe cliché however it was truly an oasis of calm away from the bustling streets. The staff were available 24 / 7 and we were always met with a smile no matter the time or the request. . . . nothing was too much trouble from the advice offered or service received and we felt well looked after during our stay.

Cons: The breakfast was predominately bread based albeit in a variety of forms along with an omelette, which we devoured each morning, however some fresh fruit would not have gone amiss!

Patricia

1 year ago

8.0

Everything.

Cons: Maybe the situation, bit difficult to find.

Ziga

1 year ago

8.0

I really liked the staff and the design of the Riad. The food provided was delicious and full of flavor . There were many cats to play around with. The location although is a bit far can end up in an enjoyable walk to and from the city .

Cons: There were people smoking at the Riad. It’s not the most accessible Riad.

Marina

1 year ago

9.0

Nestor

1 year ago

4.0

Staff was kind and willing to help.

Cons: The room was too small, very different from the pictures. Additionally, the location was not the best. The riad is nice but too expansive for the value it offer.

Dina

1 year ago

8.0

Amazing breakfast, very nice hosts, room was like the photo’s and there is a nice place on the roof of the Riad to escape from the busy Medina. We got some Moroccan tea when we arrived which was lovely. My blouse got ripped while travelling and they fixed it for me! Thank you a lovely stay

Cons: The bed was very hard

Jade

1 year ago

8.0

Had a lovely stay. The staff were very helpful, and friendly and polite. Very clean. Best to book a taxi with the hotel when landing in the airport, as the riad, would be hard to find otherwise.

Cons: Looks a bit daunting from the outside and could have done with a few things like black tea or coffee for the room .

Marija

1 year ago

10.0

Anastasia

1 year ago

7.0

Very helpful staff, with good knowledge of English, good breakfast

Cons: The hotel is located in the old part of the city (Medina), very close to the dirty part of the bazaar, where they constantly approach you and try to cheat you for money

Sandibell

2 years ago

10.0

Lovet straff and place !

Vesta

2 years ago

9.0

Mohamed

2 years ago

9.0

The staff are so friendly and helpful

Ruth

2 years ago

9.0

The lovely people and the traditional style

Cons: At first we were unsure of the location but once we’d learned the way back it was fine.

Joanne

2 years ago

9.0

The Riad is beautiful and well appointed. Our room was clean and comfortable and it was lovely to take breakfast each morning on the open air terrace. We also enjoyed a delicious traditional meal on our first night. The staff - Muhammad, Mehmet and Asharaf and the rest of the team were exceptional and simply couldn’t do enough for us - providing safety advice and tourist guidance as well as organising transfer to and from the airport. They are a great example of the graciousness and welcoming nature of the Moroccan people.

Cons: The Riad is deep in the alleyways behind the souks and it can be daunting coming back at night in the dark. But the staff are in hand to provide advice and conducted us from our transfer taxi in our first night. We personally did not experience any problems on our way to and from the Riad at any time.

Bibbet

2 years ago

7.0

The location is fantastic, the staff are super friendly and helpful. The riad is so peaceful and yet still in the heart of the city with just a few mins walk to the souks. Breakfast is delicious and plentiful. If you get the opportunity, book a Hammam and traditional dinner.

Cons: Everything was great. A true authentic experience. Would definitely recommend staying in a Riad over a resort even though hotels may offer more facilities to Western guests.

Annemette

2 years ago

9.0

Anthony

2 years ago

10.0

Exceptionally clean

Cons: Nothing

Ammar

2 years ago

8.0

The nice welkom. And the flexibility to serve breakfast earlier then normal.

Cons: The matras could be more comfortable. It was a bit to hard. There was no fridge in the room. Could use it to chill a botle of water. Aspecialy with the warm wheather over there (45 degrees).

Aleksandra

2 years ago

10.0

Exactly like on the photos, amazing Riad

Alexandra

2 years ago

9.0

Sareem and Ashraf were so friendly and ready to help! Big thanks to them. Felt very much at home at this riad. Came for one night and stayed for three. I was first a bit hesitant about the nasty kids from the previous reviews, but was lucky not to meet any. Though as the city guide explained to me, kids like this are all over the medina and as they see you are lost or confused, they would try extorting money from you for showing the way, no matter if you're looking for a riad or a shop. So if you're up for the medina, try getting a maps app and stable internet access in advance (local sim cards with internet are available at the airport). As for the riad itself, it was a beautiful one with a lovely bathroom, clean and comfortable. I stayed in two kinds of rooms, one bigger and one smaller - both were wonderful. Normally you can order food for dinner till 12 pm, but because I was never able to plan in advance and the guys were so friendly, I made it spontaneously and all my wishes were accommodated. There is also a cute cat living next door. She bumped into me this morning as I was leaving, reminding that I have left some valuables in the room. Was very nice of her. Generally many cats all around, which made me feel good as a cat lover 😺

Cons: -

David

2 years ago

9.0

Very clean compared to many high end hotels around the city. The service and personal was spot on and really tried to solve any issues you got.

Cons: It was on a bad spot, inside a neighbour that you never could guess. Beware from the children of the neighbourhood, try to call the riad instead when you arrive.

Amy

2 years ago

10.0

Beautiful. On arrival, around 6pm, they sat me down and provided some refreshing mint tea and some snacks. They were happy to organise some dinner for me that night so I didn’t have to go out into the Medina to find some. I was very grateful as I had been travelling for 35 hours. The next morning they made us some breakfast at 7am, much earlier than the usual time as we were getting picked up to go on a tour at 7.30am. Easy check in and check out process. Lovely, helpful staff.

Cons: There was a small mix up when I checked in they showed me to the wrong room and only realised after I had unpacked everything. So I had to repackage and move rooms. They were very apologetic.

Norman

2 years ago

10.0

The breakfast and other meals were delicious. Mr. Ahmed was very hospitable and helpful with all questions about the area and situational awareness. This included transport to events and transport to the airport. Mr. Achraf was very hospitable as well. We were attending a show our first night. Mr. Achraf gave us his phone number to give the driver that was taking us to a show, so he can escort us back to the Riad. Upon return from the show, Mr. Achraf guided our driver back to a location to escort us back to the Riad. This was around midnight, after a show. We were super happy, because the Medina can be confusing at night, especially, if you have only been there for a couple of days. Mr. Ahmed and Mr. Achraf made our stay absolutely awesome.

Bettina

2 years ago

7.0

Richard

2 years ago

9.0

Good location. Nice & clean

Cons: No room to open cases apart from the bed

Trevor

2 years ago

9.0

Nice hosts very helpful and available

Cons: The location. We and another couple were both mugged by youths who extorted money for directions with threatening behaviour. This spoiled our stay and meant we did not go back to the Souks. They tricked us by saying there was a prayer meeting and we had to divert. We were then surrounded by 5 youths demanding money. Very scary. We will never go back. The Police need to take action and fix this. Most Moroccans are lovely people that we came across especially in the hotels.

Natalia

2 years ago

8.0

Ahmed, the property manager and also other stuff members were very professional and helpful.

Cons: The street (alley) it is on seems a bit uninviting.

Sandra

2 years ago

9.0

Vasso

2 years ago

1.0

Cons: I didn’t like first off all the area was so dirty and too traditional for me no tourists around only local people , then the feeling in my room .. it was not breathy and shiny at all I felt I was in prison . the staff was very very kind and helpful but this was the only good think there I just counted hours to escape from this house . of course this is my opinion . maybe if you like to have a traditional stay in an old mansion this will fit you

Cowdy

2 years ago

9.0

The breakfast was good. The evening food was fantastic and the staff were so friendly and helpful. Overall though we loved the look of the place, you really stay in a beautiful house and are in the Medina but unaffected by the noise.

Cons: The location took some time to get used to but once you realised that the Derbnakhla gate was the easy location finder it was straightforward. The medina is amazing but can be very confusing. Always use that gate, if you turn the other way in the medina make sure you leave a trail of pebbles to follow back ;-)

Lewis

2 years ago

7.0

Breakfast was amazing. Coffee, pancakes, cakes, omelette. It was very clean and calming and the staff were very helpful.

Cons: We arrived late and the Riad is located some way from the road, and finding the place was tricky. Ensure you have Google maps or phone the riad so they come and get you.

James

2 years ago

9.0

Achraf is a great guy and makes your stay an unique experience

Cons: The room was not as bright as expected

Matthias

2 years ago

9.0

Very friendly and helpful personell / owners.

Laura

2 years ago

10.0

Very kind staff, nice welcome and beautiful place.

Sudesh

2 years ago

9.0

Edith

2 years ago

6.0

Picture was more beautiful than actual place. it was a little dated. food was not cooked to order except the eggs.

Cons: the property was dated and not so easy to locate in the medina.

Chara

2 years ago

10.0

Very friendly staff, comfortable beds and cute riad

Cons: It was a bit cold at night but nothing that a second blanket couldn't solve. This might be the case everywhere in Marrakech in the winter :)

Maria

2 years ago

7.0

Nancy

2 years ago

9.0

Lisbeth

2 years ago

10.0

Just great! beautiful honest and helpful staff. Nice breakfast, clean room. We couldn’t ask for more. We love it!

Cons: Nothing!

Dora

2 years ago

9.0

I must highlight the kindness and helpfulness of our hosts, Ahmed and Achraf, they answered all our questions and gave useful tips to go about the city. The riad is located in the medina, expect to be immersed in the "old town" feel of the city. The riad looks beautiful, tidy, our room was cleaned every day. The breakfast is great and more than enough, with many options.

Cons: The water pressure wasn't the best in the shower, and since we visited in January, we had to wait a bit to get truly hot water. There's no real insulation on the door and window, that goes for temperature and sound, but I guess guess that's part of the authentic look and feel ;)

Khuram

2 years ago

8.0

location and architecture is great

Cons: the calmness and the my host Achraf

Sara

2 years ago

9.0

Breakfast was always great, even when we overslept we still got food! The staff is incredibly helpful and polite:) the Riad is in the Medina, ten minutes and your in the middle of the Souks! we walked everywhere:)

Sarah

2 years ago

10.0

Jan

2 years ago

9.0

A fantastic location and stay, the hosts are very helpful and very welcoming. We felt very welcome and at ease here. The location and surroundings feel safe, is located in the city centre but you don't notice much of the hustle and bustle as soon as you step in the door. Friendly staff and do everything for an optimal holiday experience. The hygiene and rooms are also fine. The staff were always up for a nice chat. They speak the English language well. Definitely recommended and for us a place to definitely visit again

Mariam

2 years ago

10.0

Design, facilitets, staff, cleaning

Sarah

2 years ago

7.0

Priscilla

3 years ago

8.0

Kinga

3 years ago

10.0

This accommodation had a very homely feel to it. The staff were very friendly and made our stay here really enjoyable. Great locations too as its about a 10 minute walk to the souks.

Malgorzata

3 years ago

10.0

fantastic place! fantastic people! thank you so much!

Henri

3 years ago

4.0

Adriana

3 years ago

10.0

the staff was extremely nice and helpful. rich breakfast. great location. safe area.

Jim

3 years ago

9.0

Ellen

3 years ago

10.0

We liked everything, but the breakfast stands out. There was a save in the room. Parking was nearby, we got every day clean towels. The staff was super friendly. Very tastefully decorated with an eye for detail. We spent 3 weeks in Marokko and this Riad was the very best in every aspect.

Cons: Can't think of anything.

Macarena

3 years ago

9.0

the people, they were very friendly. The room was comfortable and clean, and architecture of the Riad was beautiful.

Cons: no too far, but a bit of walking to the main square.

Richard

3 years ago

10.0

beautiful design , the staff were great , very helpful. nice and quiet, breakfast was very good.

Cons: nothing

Roberta

3 years ago

8.0

nice Riad nice staff best breakfast in all Morocco

Génesis

3 years ago

10.0

They have an amazing terrace but unfortunately it wasn't very clean. There was a lot of dust on the tables and chairs. The way to the riad is a bit creepy so we did not go out at night. Even though, it is easy to reach

Cons: All the staff was very friendly. The breakfast was very enjoyable and the rooms were extremely clean!

Helen

3 years ago

10.0

Everything was really lovely. They make you feel very special, welcoming you with tea and biscuits in the beautiful courtyard and serving a lovely breakfast. Very comfortable bed with excellent air conditioning, lovely smelling soaps in the room.

Cons: We had a fantastic stay but getting there and away was a little tricky and finding nice food out was also difficult.

Hisham

3 years ago

9.0

Muhammad

3 years ago

10.0

it was a great experience 🥰

Javier

3 years ago

8.0

service , kindness

Cons: location

Zueleyha

3 years ago

8.0

It’s a nice Riad, Djemaa el Fna is very close in walking distance about 20 minutes and very safe to walk alone as a women even late in the night. The stuff is amazing helpful, kind and very professional. Houseyin was very welcoming I felt very comfortable having him around. Breakfast was good and prepared with love. the room were cleaned every day. When u arrive during the daytime local people will guide u to the hotel and ask u for a little tip.

Cons: the owners were there with a little kid who cried and was quite loud. i felt like i‘m in there house and on there way. As I was the only guest for few days and they ignored me. the last day they startet to talk at least and I could wait in the riad until it was time to go to the airport.

Verified traveler

5 years ago

8.0

A lovely riad tucked away in the Medina. An oasis of calm amid the hustle and bustle. I would have given totally full marks apart from I'd booked this riad on the basis that it had a small gym but that had been removed.

Verified traveler

6 years ago

4.0

Die Lage des hotels ist sehr schlecht, es ist selbst für ein Riad in der Medina sehr sehr schlecht zu finden. Der check in war nicht unfreundlich und unangenehm. Entsprechend ist dann unsere Bewertung auf expedia ausgefallen. Als die Besitzerin dies nach der ersten Nacht gelesen hatte, hat sie uns am nächsten Morgen aus dem Hotel geworfen, weil ihr die Bewertung nicht gefallen hat. Sie konnte und wollte nicht mit der Kritik umgehen und hat sie als beleidigung aufgefasst. Sie hat sich auch gar nicht auf ein Gespräch eingelassen sondern uns dazu aufgefordert sofort das Hotel zu verlassen. Wir hatten eigentlich 4 Nächte gebucht und bezahlt. Letztendlich war es für uns sehr gut, weil wir dann ein sehr schönes Riad in einer viel besseren Lage und mit sehr freundlichem Personal gefunden haben in dem wir uns sehr wohl gefühlt haben.

Verified traveler

6 years ago

4.0

We cannot understand why this place has a 4star rating. I think they’d rating should be re-evaluated. It’s in a very bad and dirty area of the medina. Walking to it was pretty scary and once we got there, we were even more disappointed! The exterior entrance has obvious deferred maintenance. Once inside, we were again disappointed bcuz the interior courtyard was dim, dingy, had deferred maintenance and depressing. This place was so bad that we decided to move to another Riad. A Riad that has 4star rating but there truly is NO comparison! Mohamed is a very nice man and he tried to help us but he and the staff had a “that’s the way it is” kind of attitude. It was a bit frustrating but we dealt with it.

Verified traveler

6 years ago

10.0

We liked everything nothing at all to dislike!! Will come again ! M.H

Verified traveler

6 years ago

10.0

Amazing, simply amazing. It was the best choice we could have done. Lovely Malika and Sam and also anybody else working at Riad Ben Tachfine have been more than helpful, absolutely attentive and just made us feel good and happy any moment. The Riad and also the Marrakesch Suite were great, full of wonderful decorations. Everything was perfectly clean at all times and we could feel the unique atmosphere which was also created through the love for all details in this Riad. We want to come back to Marrakech for sure - and it is also sure for us that we will come back to Riad Ben Tachfine again. Thanks a lot for everything, you made our vacation unforgettable.

Verified traveler

6 years ago

8.0

Struttura nel complesso gradevole ma la classificazione come 4 stelle mi sembra esagerata

Verified traveler

6 years ago

10.0

CLIENTE TRES CONTENTE DE L ACCEUIL DU RIAD RIEN A REDIRE

alexandre

6 years ago

10.0

Séjour du 06/02/2019 au 12/02/2019, très bonne accueil de toute l'équipe et de la responsable, chambre correct et propre, ryad au calme et typique située dans une petite rue typique, l'équipe toujours au petit soins, transfert depuis l'aeroport sans problème, à 25 minute à pied de la place et 10 minute en voiture, pas loin du jardin majorelle

Verified traveler

7 years ago

8.0

Riad Ben Tachfine is in the less touristy part of the Médina and offered us a glimpse of life in this fascinating old city. The staff, particularly Malika, was kind and helpful. We came from the airport late in the afternoon and were hungry and Maliki greeted us with mint tea and cookies and arranged for us to have a simple meal of bread, meatballs and fruit salad (for a charge of 15 euro for the two of us). When we left she sent two men to carry our luggage to the street and hail a taxi for us (which, it turned out, was not so simple so we were glad to have them there.) The riad is old and beautiful but like much of the Médina has a feeling of faded elegance. One suggestion for the management: Make hand soap more available! There was soap in the shower but none by the sink in the bathroom that came with our room and none in the downstairs bathroom near the front door.

Neilza

7 years ago

4.0

Arrived at Morocco airport and our pick up arranged by the hotel did not turn up,we waited for 1 hour then got a taxi ourselves to the hotel at double the price. The cleaner must have broken a glass when cleaning the room because the matching glasses we had for the first 2 days did not match on the 3rd day, we only noticed this when my wife stood on a piece of broken glass and cut her foot in the bedroom. We had no hot water for 2 days we complained on the first day this happened but still no hot water the following day. We were given clean towels on the first 4 nights but no clean towels for the remaining 3 days of our 7 night stay. If you book this Riad for a holiday ask not to be put in the only room on the ground floor Very noisy in the morning from 06:30 each day as the breakfast room is next to the ground floor room. The Riad is located in the old part of town down a couple darkly lit alleyways Close to the hotel we were approached 3 times over the course of the week by groups telling us the road ahead was closed and to get to where we wanted to go was to follow them to which we obviously ignored. So for us not a good holiday and we would never return to Riad or The area it was situated.

Hannah

7 years ago

10.0

We were very happy with our stay at Riad Ben Tachfine. Not going to lie: the Medina is a weird place. I got nervous on the way there because the whole location is essentially an unmarked, snaking alley maze. But, when they opened the Riad door, I was amazed! The wonderfully hospitable staff (Yassine and the madame) were attentive and helpful the whole time. Beautifully decorated, super cute, full of culture and history. Thank you!

Alan

7 years ago

10.0

Lovely riad in the medina. Location makes it a little tough to get to but staff will meet the taxi and assist you to the riad. They will even escort you to a local restaurant. Staff was exceptional. They went out of their way to make us comfortable. They even prepared a special meal for one of us who got sick. The room was a wee bit small and lacked chairs, but we made due. Lighting was somewhat dim in the bathroom. The common area was super. Overall we were most pleased with the facility and felt the minor issues were far surpassed by the wonderful staff. Dinner can be arranged if you wish.

Verified traveler

7 years ago

10.0

Riad is a bit of a chore to find, but worth it. Hospitality top notch, staff very kind. Rooms and bathroom large and comfy. At NE corner of Medina. Once we found our bearings it was 10-15 min walk to major attractions. Riad is gated and secure.

Jeremy

7 years ago

10.0

This was a great stay, the immaculate design and decor authentic to the area and well maintained was a great oasis in the hustle and bustle of town. It is a fair distance to the center of town, but the distance made for a welcome respite and it was all within a 30minutes walk. Service was top notch.

Verified traveler

7 years ago

10.0

We had a great stay at the Riad. They picked us up from the main st after we got a little lost on the way there! the Riad is quiet, the staff is friendly and accommodating, It's clean and wiFi is fine. The bed is firm- not ideal for side sleeping- but comfortable. It's a good location out of the bustle but close enough to walk back for an afternoon rest.

Verified traveler

7 years ago

10.0

Lejos del bullicio del centro de Marrakech pero a unos 15min caminando de todos los atractivos de la ciudad. El personal se esmera en hacerte sentir como en casa, te preparan el desayuno y están siempre al pendiente llenándote de atenciones. Una experiencia por demás grata. El lugar es muy acogedor, la habitación limpia, ambiente familiar. La verdad es que al principio me desconcertó el acceso, no parece ser una zona bonita pero es muy seguro y tranquilo, se descansa como en casa y tienen facilidad para conseguir excursiones, traslado al aeropuerto y todo lo que necesites.

keith

7 years ago

10.0

Dąs Personal ist sehr hilfsbereit und erzählt viel von der Kultur und Religion in Marokko. Obwohl das Hotel kein Restaurant hat, haben sie ein leckeres Abendessen zubereitet.

Abdessamad

7 years ago

10.0

Très bon séjour dans ce très beau riad authentique et chargé d histoire. L équipe est accueillante et souriante, toujours attentive à nos besoins. A l écart du bruit de la place jamaa el fna qui est facilement accessible à pied en un quart d heure. Ce riad gagne à être connu. Nous y reviendrons.

Riad Ben Tachfine

Description

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Guest Sentiment Categories

Hotel Rules

Check-In / Check-Out Policy

12:00

12:00

12 AM

3 PM

Hotel Policies

Hotel Important Information

Internet

Parking

Pets

Children and extra bed policy

Reviews (169)

Customer Reviews & Ratings

8.4 / 10

PANAGIOTA

Antonio Javier

Jousselme

Joerg

Pascal

Daria

Ines

Rianne

Hubertus

Pierre

Kristina

Elodie

Valia

Jean-Yves

Eric

giugher

Fouchez

Finn

Sarah

Heloise

Jorge

raffaella

Eric A

Tim

Marcelo

Paola

laghrib

benedetta

Kraus

Bárbara

David

Salina

Ladeana

Sharon

Chris

Mustafa

Kouwenhoven

Verified traveler

Pierre

Gabor

Sebastian

Laura

Eva

Julia

Sergio

Ashleigh

Pinja

Yara

Yasmin

Teofi

Nina

Chrys

Elissa

Alexandre

Nnamdi

Harjinder

Teresa

Goran