IZZA Marrakech
Chain: Not Available
Description
Luxurious Amenities
Embrace luxury with air-conditioned rooms, a swimming pool, and a fitness centre at IZZA Marrakech.
Culinary Delights
Indulge in Mediterranean and Moroccan cuisine at our on-site restaurant offering a variety of dietary options.
Convenience and Comfort
Enjoy practical amenities like room service, concierge service, and multilingual staff for a hassle-free stay.
Book your stay at IZZA Marrakech for an unforgettable experience in Marrakech.
Sentiment Analysis
Friendly staff
Clean rooms
Great location
Delicious food
Beautiful design
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
Car hire
Massage services
Solarium
Hammam
Non-smoking throughout
Private check-in/check-out
Availability Side
Sorry, there are no available options matching your selection.
Guest Sentiment Categories
Cleanliness
Guests consistently praised the cleanliness of the hotel, highlighting the well-maintained rooms and common areas.
Service
Service was a standout aspect with multiple guests commending the friendly and attentive staff.
Location
The hotel's central location near key attractions and ease of access to public transport received positive feedback from guests.
Room Quality
Guests were pleased with the spacious and well-decorated rooms, although some minor cleanliness issues were reported.
Amenities
Satisfactory amenities with some guests appreciating the provided services while others noted areas for improvement.
Value for Money
Mixed reviews on the value for money, with some guests finding the pricing reasonable given the offerings while others felt it was on the higher side.
Food and Beverage
Positive feedback on the delicious food options and attentive restaurant service, though some guests desired more variety.
Overall Experience
Most guests had an exceptional overall experience, praising the hotel's ambiance, services, and staff, with many expressing willingness to return.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
No policies available for this hotel.
Reviews (219)
Burton
1 week ago
10.0
Fantastic staff and beautiful hotel, I wouldn’t highly recommend!
Cons: Everything
Uliana
1 week ago
10.0
Это по-настоящему прекрасное место в Марракеше. Стильное, современное, уютное. В номере было красиво, уютно. Весь процесс проживания был комфортным. В отеле ощущается жизнь и любовь в путешественникам. Отдельно хочу отметить ресторан! Мы возвращались туда даже когда уже сменили отель. В ресторане абсолютно шикарные завтраки! Восторг и благодарность! Ужины так же заслуживают внимания. Вся атмосфера у отеля очень дружелюбная, молодая, стильная. Это влюбляет. Ещё магазин украшений, нарядов. Идеальный! Лучшее платье в Марокко было найдено именно там. Прекрасный персонал. Чистота, ухоженность, комфорт, еда, детали - всё идеально!
Cons: Такого нет.
Florian
2 weeks ago
8.0
L’endroit magique, gentillesse et professionnalisme du personnel
Cons: Taille de la chambre trop petite
Joanne
3 weeks ago
10.0
Izza is a completely beautiful escape from the mayhem of Marrakesh. Everywhere was beautifully designed and presented. The food - particularly the breakfast was fabulous. I was travelling with my daughter for her 18th birthday. We shared a room but didn't feel cramped as there was a wardrobe and mirror on each side of the room so we had our own storage and vanity space. The bathroom was beautiful. The bed was exceptionally comfortable with fantastic quality linen and pillows. The main pool was beautifully warm even for November. The roof terrace was just gorgeous with views over the rooftops. The staff were all lovely but particularly the tall chap with the glasses in the bar/restaurant (so sorry I didn't catch his name as he was always busy and didn't want to distract him). He always had a lovely smile and nothing was ever too much trouble. Thanks to the guys behind the bar for singing happy birthday to my daughter! The hammam was also great. Not to mention the fact you could have a fab cocktail or a glass of Chablis on site. It was my first time in Marrakesh so of course had to leave to explore but I could have quite happily whiled my time away by the pool, on the sun terrace, and in the many little nooks and relaxation areas in this fabulous property.
Cons: Nothing - it was all fabulous - apart from my lack of sense of direction meant that when I lost data on the last day we got lost getting back to the Riad quite late at night. The Riad tries to counter this by giving you a card with the address etc.
Anzhela
3 weeks ago
10.0
Rebecca
4 weeks ago
10.0
Véronique
1 month ago
9.0
Petite surprise J’ai beaucoup aimé Le restaurant est une invitation… une pépite
Per
1 month ago
9.0
Rémi
1 month ago
10.0
Morten
1 month ago
10.0
Kerstin
1 month ago
10.0
JoHaringa
1 month ago
10.0
Absolutely beautiful Riad where Marrakech' tradition meets creative modern art. Could spend half a day exploring all the thoughtfully placed art pieces, the hidden nooks and their diverse greenery. The restaurant at the rooftop served delicious food and the staff was really friendly.
Susana
1 month ago
9.0
Ekman
1 month ago
10.0
Beautiful, good location, good food
Cons: Poor AC, small pool area
Teofilo
1 month ago
9.0
The concierge of the hotel was super nice and helpful! Izza is the perfect spot if you are searching for an oasis in the middle of the chaotic Medina. Staying there was incredible. The restaurant is super calm, chill and with delicious dishes. The breakfast we had was super healthy and varied! We loved our stay!
Cons: Everything was great!
Alex
2 months ago
10.0
Everything was amazing - can’t fault it at all. It’s the most beautiful hotel you will ever stay in. The staff are wonderful.
Cons: The only slight gripe is the noise from the rooftop bar carries down a bit through the courtyard, and the (beautiful) traditional wooden doors don’t offer much soundproofing. But it’s totally worth it for the rest of the hotel!
Rowena
2 months ago
10.0
Michael
2 months ago
10.0
Irene
2 months ago
10.0
Adrienne
2 months ago
10.0
The breakfast was truly excellent! The staff went above and beyond to make my stay enjoyable. They left a delicous little treat in my room at check!
Cons: The a/c could have been a little stronger. But it was an exceptionally hot day.
Joshua
2 months ago
9.0
Superb breakfast, the artwork throughout was gorgeous along with the library and the rooftop terrace was calming and beautiful
Cons: Not applicable
2 months ago
10.0
Benny
2 months ago
10.0
The design was curated to the finest details. Lots of beautifully selected artwork displayed all around. The comfort and level of service were unprecedented for a facility in Marrakech, even compared to other 5 star hotels. This will be the place to go back to for us. The food they have on offer was also beyond the best expectations. The masseuses are really good and definitely worth a booking (we ended up booking them every day of our stay for how good they were).
Cons: The billing system is in Euros for some reason and the conversion of the currency is not accurate, this took a little bit of back and forth at checkout after wrong amounts were about to be charged, although everything was rectified before finalising the bill. This is definitely an improvement point for the management to look into.
Chris
2 months ago
9.0
Jessica
3 months ago
10.0
This was one of the most beautiful hotels I’ve ever visited!
Mine
3 months ago
10.0
Rundum guter Service, super leckeres Frühstück und Essen auf dem Rooftop! Ganz toll, nur zu empfehlen! Das Gym ist eine 10/10!
Zini
3 months ago
10.0
Narmina
3 months ago
10.0
The staff at this property are professional and friendly, they helped us throughout our stay with any request we had and that meant alot to us. The food at this property is exceptional, the chef is amazing and service at the restaurant is professional. The lady at the Hammam was incredible, we booked a traditional hammam and felt completely brand new once the treatment was done. It was lovely to scroll around and explore the property freely, many times we had our door unlocked and it was completely safe to do so, we thoroughly enjoyed our stay here.
Cons: I wish the bedroom had a reading light for those who sleep with lights on, there were 2 bedside lamps but they were very bright and I was unable to sleep with them on and I also don’t like sleeping in pitch darkness. But this is a niche problem, i doubt anyone else will care. The hotel taxi prices are extortionate compared to the prices you can book on an app. On the first day we booked through the hotel and racked up £20 each ride into the souk area which should cost half that. But you shouldn’t have a problem if you download a local taxi app instead. This hotel is still a hidden gem, regardless of the two set backs mentioned.
Patricia
3 months ago
10.0
Después de valorar varios riads de Marrakech, nos decantamos por IZZA por lo mucho que la gente hablaba de sus desayunos a la carta, la tranquila piscina y el precioso estilo que combina el estilo tradicional con un toque muy de diseño. Y efectivamente no pudimos tomar mejor decisión, ya que este riad se convirtió en nuestro oasis de calma y serenidad en medio del caótico marrakech. Aquí hemos tenido os mejores desayunos de nuestro viaje, la habitación tenía el tamaño justo para no ser pequeña, con una decoración estupenda, una cama estupenda, y muy buena presión y temperatura en la ducha. Recomendaría alojarse aquí al 100%. La ubicación es ideal, porque llegas al jaleo de los zouks en menos de 20 minutos a pie, y a su vez estás en una zona muy tranquila. Estando en Marrakech en Agosto a 43 grados y con una hija de 6 años, os aseguro que este alojamiento nos permitió pasar las horas más calurosas del día disfrutando de un entorno único. Todo el personal fue súper atento, y estuvimos muy arropados en todo momento. Por cierto su librería es estupenda y todas las obras de arte son preciosas (genial para explorar con los peques y crearles curiosidad por el arte)
Cons: El diseño de baldosas en baño y piscina, aunque precioso, dificulta su limpieza. Recomendaría replantearse esta decisión o tener especial cuidado con su limpieza. El lugar cumplió nuestras expectativas que eran muy altas! Así que gracias por una estupenda estancia. PD: si tenéis el sueño ligero, coged tapones para las orejas, ya que el relajante piar de los pájaros comienza muy prontito por la mañana....aunque para mí fue un punto a favor!
Kayla
3 months ago
10.0
Claire
3 months ago
10.0
Beautiful property Amazing food Friendly staff Incredible experience
Cons: Nothing
Ridallah
3 months ago
10.0
Very clean, and the workers are so welcoming
Pietro
3 months ago
10.0
Tutto!!
Cons: Niente!!
Célestin
3 months ago
8.0
Rohrs
3 months ago
8.0
João Filipe
3 months ago
10.0
Lana
3 months ago
9.0
The riad was lovely , reception staff great , rooms clean well designed & comfortable, small pool refreshing on hot days
Cons: I really disliked the location it was too far away from the Medina .
Zilani
3 months ago
10.0
4 months ago
10.0
We had a brilliant stay at IZZA, it is a gorgeous place and the staff were so friendly and helpful. We would definitely stay here again!
Noam
4 months ago
10.0
Everything possible. I have traveled the world and visited many places. That Hotel is something, unique.
Cons: Designed, stylish, perfect for dandy adventurers or to spend a special moment between daughter/dad
Francois
4 months ago
10.0
avni kaan
4 months ago
10.0
Khalid
4 months ago
10.0
Tasteful design mixing traditional Moroccan feature with a twist of art and modern amenities and comfort. Most surprising was the food at the restaurant, truly amazing!
Grazyna
4 months ago
10.0
The breakfast was delicious with a lot of choice. Served by friendly staff. The riad was exquisite and tranquil. Definitely stay there again.
Amy
4 months ago
10.0
What can I say about IZZA? It is difficult to describe the wonderful experience. It was a peak experience of life to be surrounded by absolute beauty and aesthetic perfection. The best stay I’ve had in my life and I’m very difficult to please. Already booking my next trip. In fact we are looking to book our wedding there
Cons: Nothing, it’s perfect
andrew
4 months ago
10.0
It was beautifully designed and the staff were amazing
Cons: Pool was heated… not great when it’s 37 degrees outside… but nothing else
Ridgeway
4 months ago
10.0
Stephanie
5 months ago
9.0
Silvia
5 months ago
10.0
Las instalaciones, el personal maravilloso sobre todo Elyas, nos ayudó para que la estancia fuese más cómoda, todo estaba súper bien la cama cómoda el rooftop precioso el desayuno increíble, volvería!!!
Cons: Lo único que está entre calles casi todas iguales es un laberinto y no hay nada señalizado para llegar y por allí es complicado sino tienes GPS
Piotr
5 months ago
9.0
Very charming riad. Oasis of peace and tranquility amidst the hustle and butle of Marrakesh.
Cons: Curtains in hallways were stained by bird droppings which looked like they had been there for some time. Cleanliness of the room was excellent though.
Lina
5 months ago
10.0
Noël
5 months ago
7.0
La nourriture était très bonne et bien présentée, la décoration était soignée mais l’établissement a un potentielle inexploité. Le personnel est très aimable et à l’écoute de nos besoins. La chambre était propre et la literie de très bonne qualité. Le lieux propose divers endroits de repos afin de ne pas être tous au même endroit, c’était très agréable de le découvrir. Le spa propose des soins de qualité. L’accueille était chaleureux :)
Cons: Le prix des prestations sont trop élevées en comparaison aux autres Riads que j’ai pu visité lors de mes 7 visites à marrackech. Le services n’est pas encore au point , manque d’organisation ( ex: le bar du bas qui est l’espace le plus exploité de l’établissement était fermé tout au long de notre séjour, nous devions monter au dernier étage sur le toit afin de pouvoir avoir des boissons … à 40•c c’est compliqué ) et dommage de ne pas pouvoir avoir un services de conciergerie qui nous permettent de réserver ou de nous conseiller des lieux ou restaurants de la ville. Pour une personne qui ne connaît pas, c’est compliqué. L’emplacement est un peu éloigné du centre
Nikita
5 months ago
10.0
Clean, chic rooms with beautiful decor and art. Delicious healthy breakfasts and great service from staff.
Cons: Restaurant service in evening was a little slow at times.
Ghadir
5 months ago
10.0
We were picked up by the driver at the train station that we pre-booked with the riad before arrival, and was dropped off at the riad, but i believe it's a little bit tricky to reach alone specially at night. We were warmly welcomed by the staff. Salma showed us around the riad which was exceptionally beautiful the photos at the website does not do justice to the beautiful hidden gem. Salma is very accommodating the day we arrived i fell sick and she called asking if i was doing okay and if i needed any help that was so sweet of her. They have a small boutique inside the riad that sells exceptional souvenirs you will definitely find something that will catch your eye there, thank you ghezlan <3 she's very warm and welcome .
Cons: NON.
Luisa
5 months ago
10.0
Manuela
6 months ago
8.0
Wunderschönes Riad mit schöner Dachterasse. Sehr gutes Essen und traumhaftes Morgenessen. Freundliches Personal
Cons: Es war sehr ringhörig. Wir hörten den Brunnen, welcher auf der Dachterasse plätscherte.
Eva
6 months ago
10.0
Marie-Sophie
6 months ago
10.0
Toller Service und sehr schönes Ambiente
Charles-Emmanuel
6 months ago
10.0
andrew
6 months ago
10.0
It was such a lovely design space… lots of amazing art and beautifully curated. The pool area was lovely and the roof top restaurant and bar were a lovely space to round off the day.
Cons: Was difficult to leave as it was perfect little oasis in the middle of a bustling city.
Patrícia
6 months ago
10.0
6 months ago
10.0
Juana
6 months ago
10.0
Es un Riad precioso y todo cuidado al detalle. El personal muy amable y atento en todo momento. El desayuno fantastico.
vanja
6 months ago
10.0
Thomas
6 months ago
10.0
namrata
6 months ago
10.0
Leandrie
6 months ago
10.0
Great service, beautiful place!!!
Cons: Nothing
Georgia Rose
7 months ago
10.0
Everything was amazing at Izza. It was 10/10, we felt welcomed, safe and attended to at all times. The rooms were beautiful and the bed was comfy! We wish we'd have stayed there the whole time. The food in the restaurant was delicious and we loved chatting with the staff. Highly reccommend!
Cons: Nothing! It was all perfect for us!
Marcel
7 months ago
10.0
The whole ambience of the hotel, so beautiful and calming, lovely music and gorgeous planting, interesting art work. Our room was lovely, modern, clean and stylish, (still with that Moroccan feel) gorgeous bathroom (lovely smelling soaps, which can be bought in the hotel shop) a seating area, all very comfortable. We absolutely loved the roof top terrace with loungers, cool music and lovely plant pots everywhere to soften the solid structures. Breakfast on the rooftop was lovely every morning, fabulous food served by the sweetest young lady, who was very attentive without being intrusive. We were so glad we stayed for dinner here one night, again delicious food in such a lovely magical atmosphere. This place is definitely a place of peace and calm in comparison to the hustle and bustle of Marrakesh. The three courtyards are just magical and the pool is beautiful in such a special setting). I would definitely want to stay here again if I ever came back to Marrakesh.
Cons: Nothing
meriem
7 months ago
10.0
Voici le commentaire mis à jour : "Superbe séjour au Riad Izza ! Tout était vraiment au top, le personnel est extraordinaire et très accueillant. Une mention spéciale à Ïssa et Selma qui se sont occupées de moi avec beaucoup de professionnalisme et de gentillesse. La cuisine était également délicieuse, bravo au chef ! Cependant, j'ai trouvé les tarifs un peu élevés par rapport à la qualité attendue. Une chose à améliorer serait la propreté des tapis, un petit détail qui ferait toute la différence. Dans l'ensemble, je recommande ce Riad pour son ambiance chaleureuse et son service exceptionnel !"
Cons: La cuisine et la décoration
Max
7 months ago
9.0
Marina
7 months ago
10.0
Tout était top!
Sarah
7 months ago
10.0
William
7 months ago
10.0
Stylish oasis of peace and luxury. Staff were amazing, couldn’t do enough for you, the heated pool was fantastic and the food and drink top notch.
Cons: There is nothing negative.
Thea
7 months ago
9.0
Javier Vazquez
7 months ago
10.0
Everything, the hotel is gorgeous, confortable and clean. Staff is excellent and always willing to help, and the food at the restaurant is really good!
Cons: Although it is within the medina and close to everything, the neighborhood is quiet and at night there is low light so it is confusing to get back.
Sinéad
7 months ago
10.0
Stunning hotel with brilliant food, and lots of loungers on the roof to enjoy the sun!
Maria Pia
7 months ago
9.0
I love Izza, was such a nice hotel and everything was super clean and new. The Staff was super helpful with everything!
Cons: N/A
Ross
7 months ago
8.0
Such a great refuge from the busy Medina. Amazing rooftop for drinks, meals or just relaxing on the loungers. Comfortable rooms, breakfast incredible - so much food, beautifully presented and delicious. Pool area great, it looks like it’s just there for aesthetics in the photos but it’s actually very private and great for a swim after walking around the Medina. Plenty spaces to chill around the Riad and rooftop. Staff are all super friendly and helpful - can’t rate them highly enough. Decor fantastic - great little library too. Loved the different treats in the room each day.
Cons: The rooftop is also a restaurant, which given the open nature of a Riad means that the music playing and noise from there is very loud in the upper bedrooms. We stayed in the room “Jack”, which is on the top floor and was noisy until about 11pm (and then clean up until 12pm). The bedroom doors also don’t seal, they’re antique style which looks great but there’s a large gap between the wall and the door so there’s zero sound insulation when people are walking past or from the roof.
Manpavandeep
7 months ago
10.0
Hannah
7 months ago
8.0
Samantha
7 months ago
10.0
What a beautiful find and wonderful and attentive staff. We had an amazing few days.
PATRICK
7 months ago
9.0
Hôtel de qualité Je le recommande
Ayca
8 months ago
10.0
Great hospitality, very unique art work, great to stay.
Cons: Everything was great
Zdravka
8 months ago
10.0
cheryl
8 months ago
9.0
Louise
8 months ago
10.0
Layla
8 months ago
10.0
Ich habe mit meiner Mutter eine Woche im Riad IZZA verbracht. Unser Zimmer (Cecil) war zwar klein, doch das Preis-Leistungs-Verhältnis war ausgezeichnet, zumal auch grössere Optionen zur Verfügung stehen. Wir wollten nicht ausserhalb der Medina wohnen, und daher passte die kompakte Grösse und die ruhige Atmosphäre des Riads perfekt zu uns. Wer jedoch auf grosszügige Räumlichkeiten angewiesen ist, sollte bedenken, dass die Architektur der Medina bzw. der Riads, insbesondere der geschlossenen Zimmer, hier gewisse Einschränkungen mit sich bringt. Trotz der überschaubaren Grösse des Riads herrscht nie Hektik. Es gibt nur eine begrenzte Zahl an Zimmern, und die verwinkelte Architektur sorgt für eine angenehme Intimität. Das Ambiente ist ruhig und einladend, geprägt von unterschiedlichen Pflanzen, Liebe zum Detail und einer geschmackvoll harmonierenden Innenarchitektur. Besonders hervorzuheben sind die Dachterrasse und das überaus engagierte, zuverlässige Personal. In der Bar, im Restaurant, auf den Sonnenliegen oder in der Lobby findet man stets ausreichend Platz – uns hat es an nichts gefehlt. Ein kulinarisches Highlight ist das Abendessen auf der Dachterrasse. Es bietet eine wunderbare Abwechslung zu der oft schweren marokkanischen Küche: Die Zutaten sind von hoher Qualität, und die Gerichte werden nicht nur geschmacklich, sondern auch optisch aufwendig präsentiert.
Dominik
8 months ago
10.0
Lokapriya
8 months ago
10.0
Gorgeous property and amazing staff :)
Cons: Path to get to the property was a bit inconvenient :(
Andrew
8 months ago
9.0
Breakfast very good. Location in Medina and as expected. Dinner excellent.
Cons: Lots of steps to go up to breakfast and dinner. No problem to us but could be for some.
Allan Kaae
8 months ago
9.0
Izza er et meget smukt og gennemført sted med en fantastisk service. Dejlige komfortable værelser med flot interiør. Restauranten er blandt de bedste i byen, uanset om det er til morgen eller aftensmad
Cons: Støj fra køkkenet sent på aftenen
Mohammad
8 months ago
9.0
Beautiful property- hidden gem. Wonderful staff, the rooms are beautiful. The bar and restaurant are excellent. .
Cons: Cons: have to take small back alleyways to get there/ difficult to find initially. Lots of scammers in the area who will try to walk you to the property in exchange for cash, or sell you stuff. The water in both pools are cold, despite 1 being heated. No place to get cabs near. Have to walk at least 5-10 min to get a taxi, all of whom are also scammers
Emma
8 months ago
9.0
Florina
9 months ago
10.0
Anna
9 months ago
9.0
Carolina Soto
9 months ago
10.0
IZZA Marrakesh es la fusión perfecta entre tradición, modernidad y estilo. Hermosa renovación de la arquitectura tradicional con toques contemporáneos elegantes y sin duda un punto altísimo para quienes admiran el arte ; una colección de arte contemporáneo que convierte cada espacio en una galería. Sin duda un lujo en todo sentido Destaco además el personal de Riad marrakesh , personas lindas y atentas que hacen la estancia aún más especial Bonus track ; El desayuno una delicia y cada tarde una deliciosa sorpresa te espera en la habitación !!
Tamar
9 months ago
10.0
Dennis
9 months ago
10.0
Prachtig hotel, mooi gedecoreerd schoon en ruim
Alexis c
9 months ago
10.0
Exceptionnel
marcello
9 months ago
10.0
Bellissimo Riad, personale cortese e disponibile. Consiglio il ristorante nel Roof top…mangiato molto molto bene!!!
Andy
9 months ago
9.0
Viktor
9 months ago
9.0
friendliness and proactiveness of the staff, nothing was too great trouble, great beds, excellent breakfast, beautiful decorations, I assume the 2 pools must be great to use, but we were there in February and was too cold for a swim.
Cons: minor set back is location, a short walk from the souks though. Also one night staff (or guests) were talking loud at 1 am, and since the soundproofing in this otherwise excellent riad is not perfect, it woke us up...
jean clement
9 months ago
8.0
Magnifique
Cons: Un petit peu limité au niveau de l’intimité
Dublea
9 months ago
10.0
Roxane
9 months ago
10.0
Tutto!!!! Un hotel meraviglioso, decorazioni, profumo d’ambiente, musica, staff! Uno dei migliori hotel (forse il migliore) dove sia mai stata!!! La colazione è un sogno, livello da 5 stelle e il cibo alla carte (noi abbiamo cenato 2 volte) è davvero ottimo. L’accoglienza e la disponibilità dello staff. La spa e L’Hammam privato meraviglioso! Non vedo l’ora di tornare.
Cons: L’insonorizzazione, (ma in parte immagino sia dovuto alla struttura tradizionale dei Riad) le porte non erano del tutto chiuse, rimaneva uno spazio di circa 5 centimetri tra il portone e il muro perciò si sentivano facilmente i rumori esterni, ma non era così grave… forse si risolverebbe mettendo delle tende un po’ più pesanti all’interno. Il menu della spa che secondo me è da correggere e rendere più chiaro nelle descrizioni dei servizi (ma nel momento in cui l’ho fatto presente la situazione è stata gestita in maniera ottimale). Lo staff alle colazioni, a mio avviso non era allo stesso livello della sera (io punterei sul migliorare la qualità della caffetteria e sul sorriso anche di mattina presto) e il riscaldamento (la colazione si fa all’esterno nella terrazza coperta e la mattina presto faceva un po’ freddino), basterebbe accendere qualche fungo vicino ai tavoli di chi fa colazione presto. Le mie sono tutte critiche costruttive perché credo che questa struttura abbia davvero un ottimo potenziale e sono tutti dei dettagli quasi impercettibili. Consiglierei di soggiornare in questa meravigliosa struttura a chiunque!!!!
Lígia Maria
9 months ago
10.0
Karianna
9 months ago
10.0
Vandana
9 months ago
10.0
The location was fabulous. The staff was so hospitable. The property was wow! Yummiest food . Felt like home.
Cons: Nothing
Morgane Limousin
10 months ago
10.0
Les chambres sont spacieuses et très bien décorées. Le personnel est aux petits soins et très attentifs aux détails Le restaurant du riad est fabuleux ainsi que le petit déjeuner digne des plus grands palaces
Cons: Les chambres ne sont pas très lumineuses
Ashlee
10 months ago
10.0
Hotel is designed to perfection with so much attention to detail
Cons: Nothing
Anthony
10 months ago
10.0
Everything about IZZA Marrakech is top-tier. We stayed here in January, and from the moment we arrived, my wife and I felt truly welcomed. The level of service is unmatched, and the staff go above and beyond to ensure an exceptional experience. This was our second visit, and we chose to stay in the Marianne room, which was beautifully designed, comfortable, and had a warm, inviting ambiance. The attention to detail in every aspect of the hotel makes it an unforgettable place to stay. One thing I highly recommend is trying the food in their restaurant—it’s absolutely incredible. Every dish we had was flavorful and beautifully presented. A Special Thank You to the Amazing Team: • Ibtissam (Reception) – She was truly amazing, incredibly patient, and catered to all our needs with such professionalism and warmth. • Driss (Restaurant & Room Service) – Always smiling, kind, and friendly. He made our stay even more special with his attentiveness and positive energy. • El Houssain (Restaurant Supervisor) – His hospitality was outstanding, and we truly appreciated him sharing his knowledge of Moroccan history with us. • The Spa Ladies – Though I didn’t catch their names, their service was excellent—thank you for a wonderful experience! IZZA truly feels like a home away from home. Thank you, IZZA Family! We can’t wait to return again soon.
Cons: Leaving. (Nothing wrong with this place)
Anne
10 months ago
10.0
Accueil , le Riad est magnifique, personnel très professionnel, le restaurant est superbe
Jack
10 months ago
10.0
Angharad
10 months ago
10.0
The Aesthetic was gorgeous, breakfast was exceptional and the staff were extremely friendly and warm. We would return in a heartbeat, it was a fantastic stay!!
sabine
10 months ago
10.0
It´s like an oasis in busy Marrakech. Nice, comfy and spacious rooms, very friendly and attentive staff, wonderful rooftop terrace and fabulous breakfast.
Cons: Absolutely nothing to complain about!
Karin
10 months ago
10.0
absolutely fantastic, good quality food, sufficient, coffee out of this world. STAFF: above and beyond
Cons: perhaps would be good to have a few more lounge chairs with some sun but appreciate limited space.
Balkis
10 months ago
10.0
Lindfelt
10 months ago
9.0
Marcela
10 months ago
9.0
We had a wonderful experience. The riad is beautiful, the service was excellent, and the breakfast was amazing. Highly recommended, especially for couples looking for a romantic getaway.
Cons: Maybe the pillows - they were too thin for my liking. Otherwise, everything was perfect.
Ioan
10 months ago
10.0
Excellent service, beautiful rooms and hotel. Excellent breakfast. We lived our time at IZZA
Cons: Only small downside was room layout, but that is inherent due to shape of Riad
SPYRIDON
10 months ago
9.0
Nicoleta
10 months ago
10.0
Absolutely love the design and the art collection
Cons: -
Shoko
11 months ago
9.0
空間が良かった。
Cons: 朝食は少なめです。(たくさん食べたい人には物足りないかも?)
Joshua
11 months ago
10.0
Beautifully designed, wonderful staff. A real haven in the bustling city of Marrakech. I couldn’t have felt more welcomed or at home. Will definitely be returning and highly recommend it to anyone looking for a city based calm oasis!
Malini
11 months ago
10.0
We were extremely welcomed by the staff at IZZA as soon as we arrived. From the room to food to service, everything was exceptional. The breakfast was superb and filling - amazing array of choices available. The location was central but because it is in the medina, in the narrow streets, it feels very quiet and secure.
Cons: If we are being super picky, the temperature of the pool could have been a touch warmer. However, there is absolutely nothing we did not love!
Ivana
11 months ago
10.0
Comfy bed and food and decaf coffee 😉 The rooftop terrace is amazing!
Cons: Not keen on some of the video artworks
Helga
11 months ago
10.0
Juan Carlos
11 months ago
10.0
Trato excelente del personal y gran profesionalidad.Magnífico Riad con decoración de exquisito gusto y detalles en cada rincón.Terraza y jardín increíbles.Para repetir y repetir.
Cons: Nada
Patrick
11 months ago
10.0
Gayane
11 months ago
9.0
Excellent location, in Medina but in a calm corner. Exceptional interior design, great staff and the best meals in Marrakech.
Coburn
11 months ago
10.0
Staff friendliness
Cons: Nothing, it was amazing..
Ana
11 months ago
10.0
Great location, very clean, beautiful design.
Cons: My only complaint would be the size of the room we had (Cecil). It was so small we couldn’t even open the cupboard doors (the bed blocked it). Very comfortable bed, beautiful furniture, large bathroom, but very very small room.
Adam
11 months ago
10.0
Jehan
1 year ago
10.0
I liked every thing in Izza Marrakech, style of the riad, lovely room, vey beautiful rooftop restaurant, delicious food, best staff ever, comfortable bed, every detail was classy.
Cons: Nothing
Florina
1 year ago
10.0
Federica
1 year ago
10.0
Daniel
1 year ago
10.0
Björn
1 year ago
9.0
Hervorragende Betreuung in jeder Hinsicht- von der Rezeption bis zum Hoteldirektor( ein Deutscher sehr engagierter , erfahrener und insbesondere hilfsbereiter Mann) Ausgezeichnete Beratung zu detaillierten Kunstfragen, Museen etc Auch im Hotel findet man interessante Bilder und Fotographien von zum Teil sehr arrivierten Künstlern Das Hotel ist geschmackvoll gestaltet Frühstück ausgezeichnet
Cons: Einziger kleiner Mangel ist die etwas abgelegene Straße, die nicht leicht zu finden ist Taxis können nicht vorfahren Dieser Mangel wird aber gerne auch durch das freundliche Personal aufgefangen, indem man sogar in der Nähe abgeholt wird
Stefan
1 year ago
10.0
aussergewöhnlich freundliches u herzliches Personal, super schönes geschmackvolles Haus (Design u Kunst) sowie hervorragendes Essen im Hotel … perfektes Hotel für einen Trip nach Marrakesch
Shahbaz
1 year ago
9.0
RLE
1 year ago
9.0
Gorgeous place - confortable bed - fantastic food - manager and all the staff delightful.
Cons: The places to relax in the sun are very limited
Samuel
1 year ago
10.0
Beautiful boutique designer hotel in the Medina. Tastefully and stylishly decorated in a calm, warm luxury, with superb food, staff, and vibe. The hotel manager was personally engaged regularly. The staff could not do enough to help. Breakfast and dinner were star-quality.
David
1 year ago
10.0
Un SUBLIME Riad et un service absolument PARFAIT. Nous sommes venus avec un groupe de 15 personnes pour fêter un anniversaire et nous avons été reçus comme des Rois. Le Riad est juste magique, magnifique dans une rue très calme de la médina. La literie et qualité des chambres digne d’un 5 étoiles, le service et la gentillesse du personnel nous a fait nous sentir privilégiés. Et que dire du restaurant !!! Un des meilleurs repas que nous avons expérimenté durant tout notre séjour dans Marrakech. Absolument exquis et de grande qualité. Le Riad IZZA nous a fait vivre un séjour unique et mémorable qui restera graver dans notre mémoire. Juste parfait de A à Z !!!!
Cons: Rien, tout est fabuleux !
Jennifef
1 year ago
10.0
Everything! It was perfect in every way
Stefanie
1 year ago
10.0
IZZA war perfekt!! Eine richtige Oase in einer aufregenden Stadt! Wir haben unseren Aufenthalt sehr genossen und überlegen bereits wann wir wiederkommen können. Super Service, bestes Essen und tolle Ausstattung mit viel Liebe zum Detail!
Cons: Alles perfekt!
Stefan
1 year ago
8.0
The artworks, the quiet tranquil atmosphere
Konstantinos Kotsiras
1 year ago
10.0
HELEN
1 year ago
10.0
Food was exquisite. Staff were very friendly and informative. A beautiful sanctuary in the centre of the medina. I loved it.
Cons: There was nothing I would improve in.
ΑΛΕΚΟΝ
1 year ago
10.0
Roland
1 year ago
10.0
Das Izza ist ein Juwel von Hotel. Bestehend aus ursprünglich sieben Häusern, die nun das Hotel Izza ergeben mit mehreren malerischen Innenhöfen, luftiger Dachterrasse, engen, verwinkelten, wunderschön gefliesten Treppenhäusern, einer lauschigen Bibliothek, zwei Pools, einer Bar,.... Es liegt mitten in den engen winkeligen Gassen der Medina, ist Teil der Medina und doch auch eine grüne, ruhige Oase mitten im quirligen, bunten Treiben. Ein außergewöhnlich köstliches Frühstück und/oder Abendessen können auf der wundervollen Dachterrasse eingenommen werden; das Personal ist freundlich und hilfsbereit.
Cons: Anfahrtsbeschreibung mit dem eigenen Pkw hätte besser sein können bzw. hatten wir missverstanden. Ein Hinweis auf die guten Parkmöglichkeiten direkt vor der Stadtmauer, den 10 minütigen Fußweg zum Hotel und die ungefähren Preise fürs Parken in der Anfahrtsbeschreibung wäre hilfreich gewesen.
Andries
1 year ago
10.0
Zeer smaakvol ingericht en bijzonder schoon. Personeel zeer attent. Restaurant 10+ Hammam en massage geweldig!
Cons: Bed ietsje te hard.
Kim
1 year ago
10.0
Anais
1 year ago
10.0
Une parenthèse enchantée. Un moment hors du temps. On ne peut être sous le charme. Tout était parfait jusque dans les moindres détails.
Dominic
1 year ago
10.0
The Riad exceeded expectations, they went over and above to make sure we had a good time, whether it was cleaning the rooms when you were at breakfast or a turn down service when out for dinner, the staff are doing a great job here. The Riad itself is lovely, 3 streets away from the hustle and bustle of the souks, you can really relax. The room was massive and the queen size bed was huge. I would really recommend this Riad and when we return to Marrakesh we will probably have no hesitation to stay here again. I would suggest that on arrival into Marrakesh or from wherever you are arriving from (we were taxi'ing from another Riad) you speak to the staff and get them to come and collect you.
Cons: A TV in the room would have been a preference of mine, but it was good to detox for a few days
Rui
1 year ago
9.0
Funcionários muito atenciosos e atentos. Excelente pequeno almoço
Cons: Tudo ótimo.
Mercy
1 year ago
10.0
Amazing room, beautiful Riad, I loved the design and private rooftop pool. Also very attentive hosts who went above and beyond.
Cons: Everything was great. Best place I've ever stayed
Drew
1 year ago
10.0
This is a truly exceptional hotel. I've travelled all over this world, and this is at the top of my favorites. That staff were incredibly friendly, welcoming, and knowledgeable about all things Marrakech. The communal spaces were filled with beautiful greenery and flowers and the staff was keeping the spaces clean -- I came downstairs one morning and the cleaning and gardening staff were giggling and singing while they worked, which tells me they enjoy where which is a testament to how enjoyable IZZA is. The food was exceptional -- some of the best we had in Marrakech (rabbit ravioli, fava bean salad, etc) and a good selection of cocktails and local Moroccan wines. The breakfasts had an excellent selection of jams and homemade breads, with extras to order like eggs and avocado toast, all served on handmade ceramics. The rooms were comfortable with AC and quiet. Nespresso machine in the room, which is replenished each day. All the Moroccan tile-- in the rooms and in the communal spaces - was modern but felt still traditional. It was so beautiful, you wanted to take pictures everywhere, but the guests here were not doing that - they were just enjoying their surroundings peacefully. I can't wait to come back to Marrakech and stay here again.
Hannan
1 year ago
10.0
jn vriendin en ik hebben een fantastische tijd gehad tijdens ons verblijf in deze Riad in Marrakech. Vanaf het moment dat we binnenkwamen, voelden we ons meer dan welkom. De hygiëne was ver boven verwachting en de kamer werd elke dag schoongemaakt, soms zelfs twee keer per dag! Bij terugkomst vonden we altijd een heerlijk taartje of iets zoets op de kamer, wat een extra fijn detail was. Wat de sfeer betreft, deze was werkelijk bepalend voor onze vakantie. Het hotel bood een oase van rust te midden van de drukte van de stad, waardoor we helemaal konden ontspannen. Het ontbijt mag je absoluut niet overslaan! Je wordt op je wenken bediend en kunt genieten van een uitgebreid en heerlijk ontbijt met een echte Marokkaanse vibe. Alles was vers en smaakvol, een perfecte manier om de dag te beginnen. We besloten ook om een avond in het hotel te dineren, en dit bleek een geweldige keuze te zijn. Het diner was een ware smaakexplosie – elk gerecht was heerlijk en tot in de puntjes verzorgd. We hebben er enorm van genoten. Wat het verblijf extra bijzonder maakte, was hoe ontzettend vriendelijk en attent het personeel was. In het bijzonder willen we Mohamed, aka Mahmoud Hamedi, bedanken. Toen mijn vriendin zich even niet zo lekker voelde, liet hij speciaal een gezond boost-drankje voor haar maken. Dit soort persoonlijke aandacht zorgde ervoor dat we ons echt thuis voelden. De locatie van het hotel is ook erg gunstig. De taxi-standplaatsen zijn op nog geen 6 minuten loopafstand, wat ideaal is om de stad te verkennen. Daarnaast biedt de riad de service om je van het vliegveld op te halen en weer terug te brengen. De rit naar het vliegveld kost €20, wat het extra gemakkelijk maakt om je reis zonder stress af te sluiten. Kortom, een vakantieverblijf die wij niet snel zullen vergeten en die ik van harte aanbeveel!
Cons: Dat we weer naar huis moesten. Wij komen gegarandeerd terug! 🥹
nelson
1 year ago
8.0
great
Kathy
1 year ago
10.0
Very smart relaxing hotel.
Kylie
1 year ago
10.0
We had the most wonderful stay at Izza. I booked the Yves suite which was beautifully appointed. The hotel is immaculate with so many spaces to sit and relax. It’s understated chic and with a small amount of rooms it felt busy without being over run. The staff are lovely and very accommodating.
Cons: It is a good 20 - 30 min walk to some of the better restaurants. Once you know your way around the Medina it isn’t a problem.
Tatiana
1 year ago
9.0
Hidden gem of Medina
Mariia
1 year ago
8.0
The design is beautiful and the staff is very friendly and helpful. The breakfast was really nice and everyone made sure food allergies were considered. Overall, was a beautiful riad and a practical location.
Cons: The area around the road didn’t feel very safe and was very dirty, in the night was a bit uneasy to get home. The pool was quite small and if it was occupied by other residents we were unable to use it as there were only two sun beds.
aandrej00
1 year ago
10.0
paul
1 year ago
9.0
lovely breakfast in a beautiful setting. staff are extremely helpful. They even delivered to us at our next hotel some items we bought but forgot to take with us. We stayed in the room called Yves - great size and felt extremely authentic. very comfortable, large bed. The pool are is delightful and relaxing.
Sarah
1 year ago
10.0
Excuisite interiors, beautiful roof terrace, fantastic service and amenities. The service was personal yet professional. Can't wait to visit again
Cons: n/a
Fabio
1 year ago
10.0
We had a wonderful stay at Riad IZZA. The place is exceptionally clean and decorated in a very distinctive and personalized way, which makes it truly special. The staff is incredibly kind and accommodating. They even allowed us to take a shower before our checkout, after spending a hot day exploring the Medina, just before heading to the airport—such a considerate gesture! We would like to especially thank Dalila for the delightful dinner; she was very attentive and friendly, making our experience even more enjoyable. We stayed in the Marella room, which was spacious and beautifully designed. The riad itself is also very accessible, just a few minutes’ walk from the closest point where cars can drop you off. During our checkout, a very nice gentleman from the staff helped us with our luggage all the way to the transfer car that took us to the airport. I highly recommend Riad IZZA and would definitely stay here again!
Cons: However, I feel it's important to mention an unfortunate incident that occurred during our dinner. There was a small misunderstanding with our order, and instead of handling it calmly, the floor manager on duty started yelling at the staff. His behavior was very unprofessional and unpleasant to witness, especially when all the other staff members were simply wonderful and doing their best to provide excellent service. It’s a shame that such a lovely atmosphere was disrupted by this manager’s conduct. Despite this, the rest of the team was exceptional, and I want to acknowledge their efforts and kindness throughout our stay.
Maite
1 year ago
7.0
Marvelous decoration and truly exquisite curation of art. Attention to the detail in every aspect of the architecture of the space.
Cons: For the price you pay, the service wasn’t great and at the level of a luxury
Victoria
1 year ago
10.0
The staff are exceptional !!! As a solo traveller it was great to receive such a warm welcome, nothing was too much trouble, anything I wanted I just needed to ask and it was done…. The food was also exquisite, fantastic menu and really high quality, some of the best food I’ve had anywhere in the world And finally, the Rhiad is absolutely beautiful, so comfortable and immaculately clean. It has a sophisticated yet laid back feel to it, the decor is stunning, very classy !
Cons: Nothing I didn’t like …
Vlada
1 year ago
9.0
Food was excellent, design and attention to detail impeccable, beautiful ambience.
Cons: If the location was a bit better, the hotel would be flawless. Access with taxi/car was problematic because of roadworks, and it’s around a 20 min walk to the heart of Medina.
Roxane
1 year ago
9.0
L’établissement est magnifique, les chambres sont très belles et super confortable. Le lit était incroyable ! Le petit déjeuner est très copieux et délicieux. Nous l’avons adoré ! La petite boutique de l’hôtel propose des pièces originales très sympa
Cons: Malheureusement une partie de l’hôtel était en travaux donc nous n’avons pas pu profiter des deux piscines. Si quelqu’un était deja a la piscine, il n’y avait donc plus de place (uniquement deux transats dispo par piscine) cela faisait également du bruit et de la poussière la journée. Nous n’avons eu aucun dédommagement pour cela.. Dommage, cela aurait été bien venu (un petit bon pour le spa par exemple..)
Ogo
1 year ago
10.0
Boby
1 year ago
10.0
The property has a very understated luxury that isn’t easily translated in pics. Staff is all wonderful, helpful and available. Food is excellent and rooms are all uniquely divine.
Cons: n/a
Liudmila
1 year ago
10.0
I have been to 5 hotels in Marrakech. IZZA was one of the best. Definitely recommend!
Sheena
1 year ago
10.0
Shamani
1 year ago
9.0
Beautiful spread for breakfast
Cons: Small room sizes for the price compared with competitors
Murray
1 year ago
10.0
Exquisite property, immaculately styled, beautiful and comfortable furnishings in a great location within the Medina. Staff were warm, kind and attentive always and the hotel food was exceptional.
Manu
1 year ago
9.0
Amaury
1 year ago
10.0
Riad un peu à l'écart mais toujours dans la médina, cela lui confère un calme très plaisant ! Les piscines sont très belles,, la décoration est faite avec goût ! Pour finir la cuisine était tout simplement exquise ( la meilleure que nous avons eu durant notre séjour!) merci à vous !
Jesper
1 year ago
10.0
IBRAHIM M ALFALQI
1 year ago
9.0
Andrea
1 year ago
10.0
Jerome
1 year ago
10.0
The staff were amazing, very helpful and took the extra mile to make my stay feel very comfortable. Breakfast and the restaurant were also top notch. I definitely would stay here again!
Cons: There’s nothing not to like really.
Ayman
1 year ago
10.0
Ayman Essawy
1 year ago
10.0
Ayman Essawy
1 year ago
10.0
Yanyan
1 year ago
10.0
Perfect experience from beginning to end! The hotel was stylish and comfortable, all amenities were great, staff helpful and friendly
Cons: Nothing!
Lisa
1 year ago
10.0
A beautifully designed hotel with lots of little corners to have a drink, read or go for a dip in one of the two pools. The whole experience felt very private. The staff were fantastic and would go above and beyond to make our stay comfortable. My highlight was the roof terrace where the bar and restaurant are located. The food and drinks are exceptional and good value for money.
Cons: I have no complaints, I would only note that the rooftop bar and restaurant are only accessible by narrow staircases and to my knowledge there is no elevator available.
Stefan
1 year ago
10.0
Jasmine
1 year ago
10.0
A calming and cozy atmosphere, with amazing art pieces.
Cons: Nothing to dislike
Izard
1 year ago
10.0
Le personnel La qualité des prestations comme le spa et le restaurant La beauté du lieu et le musée à l’hôtel
Daniel
1 year ago
10.0
Adam
1 year ago
10.0
Lokalizacja w samym centrum, w starym mieście, bardzo przyjemny, obsługa uczynna, pokoje duże, wygodne, klimatyzowane, w pokoju dostępna darmowa woda, śniadania do wyboru z karty w restauracji na dachu budynku, bardzo przyjemnie i cicho, dodatkowym plusem jest możliwość skorzystania z basenu, ma 10 metrów długości i w zasadzie może w nim pływać w jednym czasie jedna osoba, ale z uwagi na niewielką ilość pokoi nie jest to problemem, bardzo przyjemnie jest po przyjściu z miasta ochłodzić się. Z uwagi na fakt, że to riad, ma pewne ograniczenia sam budynek i poszczególne pokoje, ale jednocześnie jest to dużym plusem, połączenie tradycji z nowoczesnością. Polecam.
Raluca
1 year ago
10.0
5 star hotel details Excellent service
Cons: NA
Antonio
1 year ago
8.0
Shana
1 year ago
10.0
Super prachtige riad, locatie was ideaal! Personaal was enorm vriendelijk!
Cons: Wij sliepen in kamer Marianne, en vonden het bed heel klein. Maar wij zijn beide wel grote mensen, misschien daarom ook.
Francesca
1 year ago
10.0
GunnLM
1 year ago
9.0
If you love interiors, design, art, great food - this is the place for you. Unreal experience, like living within an art gallery. The restaurant is wonderful. Staff are great, every detail of this place has been well thought out.
Cons: We stayed in Marrakech 5 days and felt safe everywhere except for two interactions that happened within 1 minute of this Riad, could have just been bad luck but neighbourhood felt less safe than our other riad we had stayed in the previous 4 nights. We stayed in room 'Paul' and could hear noises that seemed to be coming from a kitchen close by which kept us awake for a few hours.
Biljana
1 year ago
10.0
Tobias
1 year ago
10.0
Every element of this Riad had purpose. Its was finished to an extremely high quality and felt calm whilst still being within the Medina
Olivier Ysewyn
1 year ago
9.0
Sofia
1 year ago
9.0
Le petit déjeuner est très complet, le cadre magnifique! Plusieurs choix, à la fois internationaux et locaux. IZZA est vraiment un hotel exceptionnel.
Cons: La carte du menu du soir pourrait être améliorée. Les plats sont très européens, peu de cuisine locale ou alors retravaillée, j'aurai apprécié pouvoir avoir des plats locaux.
M
1 year ago
10.0
Ekaterina
1 year ago
10.0
Truly breathtaking place to spend 5 days (as we did) in the heart of Marrakesh surrounded by great collection of contemporary art in it and sleek interior design. The food - breakfast or lunch/dinner was exceptional, one of the the best we tried in Morocco! The SPA experience with traditional hammam was amazing. We felt like at home, surrounded by coziness of this modern Riad and warmth of staff. Grateful for unforgettable stay in IZZA and ready to highly recommend it!
Stephan
1 year ago
10.0
Gonçalo
1 year ago
10.0
Yalda
1 year ago
10.0
Loved everything. From top toe toe. Professional staff, especially Zuhair and Issa were immensely helpful and friendly. The Chef and the Pastry Chef are extraordinary good in what they do! Wow, wow, wow! You have a outstanding team. We will come back very soon to this 5***** Riad. Please display better photos on both booking and your website. Kindly, Yalda
Michael
1 year ago
10.0
Best hotel I’ve stayed at. Boutique, amazing decor, great facilities, amazingly friendly staff, great food. Would recommend anyone to stay here. If you want to relax in perfect tranquil surroundings and have your every need catered for, stay here! I don’t think we left the hotel for a single minute during our stay (we didn’t want to!)
Cons: That we had to leave to go home.
Nadia Chothia
1 year ago
10.0
I loved this place. The staff went above and beyond. The Riad is simply beautiful and it has all you can wish for. The location is great, specially if you need a car to pick you up and you are 2 minutes away from the souq.
Cons: I found the room a bit small and the side table on one side full of stuff. The closet was a bit awkward.
Teresa
1 year ago
10.0
Gary
1 year ago
7.0
Suzanne
1 year ago
9.0
JULIEN
1 year ago
10.0
Ross
1 year ago
4.0
IZZA is a beautifully designed hotel with high-end finishes. The heated swimming pool was an especially nice touch. Guests have use of a lovely on-site library with a good collection of books in several languages. Overall it’s a very calming and comfortable environment in the hustle and bustle of an otherwise crazy city.
Cons: We were told that check-in would be either 12.00 or 15.00 depending on whether our room was back to back. Not exactly helpful when trying to plan your day as how could we know that?! So, we hedged our bets and arrived at 15.00, only to be told that our room wasn’t ready. We had to wait for over one hour more, with no apology. Our booking included a 45 min free massage per adult and a one-way airport transfer but the hotel initially refused to honour this. Only when we escalated to the duty manager did they agree to honour it, but even then only one massage per room, not per person. We booked the massage for 11am on the day of checkout, as the only available slot. Unfortunately they were running 30 mins late so did not start until 11.30 and it had to be cut short so we could leave for the airport. Certainly not the best situation to relax in! Also, don’t come here expecting a drink as they haven’t yet got an alcohol licence. Overall this is an expensive hotel which promises a lot but really delivers very little once you look past the design. This stay cost over double what we paid in another Riad, which delivered us a much better time with far superior and more personal service. I wish we hadn’t bothered. There are far better options out there, don’t waste money on this one.
thanos
1 year ago
9.0
Bilal
1 year ago
10.0
Loved everything about the property.
Cons: We liked everything
Diana
1 year ago
9.0
Beautiful surroundings Beautiful architecture Comfortable beds
Cons: Small pool was not adequately heated to enjoy in Feb/ March
Saorl
1 year ago
8.0
Oliver
1 year ago
10.0
Maina
1 year ago
9.0