Riad Hotel Sherazade
Chain: Not Available
Description
Traditional Moroccan Style Rooms
Experience the charm of Morocco in our en suite rooms decorated with traditional Moroccan flair, offering picturesque views of the Riad's patio.
Rooftop Terrace with Stunning Views
Relax and unwind on our rooftop terrace overlooking the iconic Koutoubia Mosque, a perfect spot to take in the beauty of the Medina.
Convenient Services and Dining
Indulge in daily Moroccan cuisine, enjoy 24-hour front desk assistance, airport shuttle services, and complimentary Wi-Fi in public areas for a seamless stay.
Book your stay at Riad Hotel Sherazade today to immerse yourself in the vibrant culture of Marrakech!
Sentiment Analysis
Kind staff
Great location
Clean and pleasant
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Sauna
Packed lunches
Availability Side
Standard Twin Room
All of the rooms are en suite, air conditioned and decorated in a traditional Moroccan style. They all offer a view on the Riad’s patio.
Standard Double Suite
This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with garden views,...
Family Room with Bathroom
The family room features air conditioning, a seating area, a terrace with an inner courtyard view as well as a private bathroom boasting a bath. The u...
Standard Double Room
All of the rooms are en suite, air conditioned and decorated in a traditional Moroccan style. They all offer a view on the Riad’s patio.
Guest Sentiment Categories
Cleanliness
Most reviews describe the riad as clean and well-maintained, though minor issues were noted.
Service
Staff mentioned as kind and attentive, with breakfast preparation appreciated.
Location
Central and convenient location in the Medina, close to attractions.
Room Quality
Room comfort noted as adequate, though issues with bedding and steps to access rooms were mentioned.
Amenities
Basic amenities available; however, some guests requested additional items.
Value for Money
Overall perceived as good value given the location and service.
Food and Beverage
Breakfast was praised, though some guests desired more variety.
Overall Experience
Guests generally had a pleasant stay and expressed willingness to return.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessN/A
Reviews (895)
nikolay
1 week ago
5.0
Myriam
1 week ago
1.0
Rien
Cons: Nous avons réservés à 23h40 pour arriver à 4h du matin et partir 1 9h30 de l’établissement. En arrivant nous sommes épuisés le monsieur d el’acceuil nous fait attendre car nous n’aurions pas payer et même en lui montrant la preuve du paiement après un moment assez long il prend en otage nos passeports. En entrant dans la chambre le pommeau de douche étaient à deux doigts de nous peter dessus les draps étaient sales ( taches et cheveu) les toilettes bougeaient quand on s’asseyait dessus et je crois que le clou du spectacle c’était l’absence de bouteille d’eau en chambre alors que nous étions assoiffés. Le lendemain au dej pour cette histoire de paiement ça a été rebelote jusqu’au moment où ils ont enfin pu confirmer que nous avions bel et bien payés. Finalement nous avons eu 2h de sommeil et nous gardons un très mauvais souvenir de cet établissement
Maurizio
1 week ago
8.0
Tutto
Annalisa
1 week ago
8.0
Sabrina
2 weeks ago
9.0
2 weeks ago
10.0
El hotel tiene una ubicación perfecta, se puede ir andando a la plaza Jemaa el-fna y a varios zocos y puntos de interés. Las habitaciones son confortables y el espacio es muy bonito, sobre todo el primer patio, muy relajante, y la zona de la azotea y la piscina. El desayuno es abundante y la comida está riquísima, os recomendamos pedir el tajine de pollo, está increíble!! Además el personal es muy amable, siempre dispuesto a ayudar (muchas gracias sobre todo a Adilo). Volveremos seguro!
Toni
3 weeks ago
7.0
Tracte molt molt amable, ens van preparar un sopar de cap d'any super, massa abundant i tot
Cons: L'habitació una mica incòmoda: la calefacció no funcionava i han sigut dies freds, llit normalet
Milagro
3 weeks ago
7.0
František
3 weeks ago
9.0
Nice riad, clean and pleasant, perfectly fine for a one-night stay. The staff were kind and even prepared breakfast to take away since we were leaving early, which we really appreciated.
Rajiv
3 weeks ago
9.0
Dikkerboom
3 weeks ago
9.0
De rust in het riad in de drukste wijk van Marrakech.
Mustafa Kedilioglu
3 weeks ago
10.0
Super aardig personeel Locatie, ligging midden in Medina bij centrum Jemaa Fna Netjes en schoon onderhouden Riad
Sonia
3 weeks ago
6.0
L emplacement
Cons: Le manque de considération de la configuration de la chambre 3 personnes bien notifié sur la réservation j ai demandé une serviette une couverture supplémentaire et un gel douche car la miniature posé dans la chambre suffit a peine pour une personne bien sûre rien ne m a été apporté pas de tapis de bain non plus Le matin les femmes de chambres parle fort entre elle même pas un bonjour lorsqu on les croisent
Hlér
4 weeks ago
8.0
Very nice interior and decor. Excellent breakfast and friendly staff. Great location just off the main square.
Cons: Only small things: shower drain was blocked, bed a bit old, nothing major.
Mara
4 weeks ago
8.0
Accogliente e centrale riad nella medina Staff attento e molto disponibile Colazione ottima
Cons: Bagno e doccia un po’ da sistemare
Marion
4 weeks ago
6.0
A very central location in Marrakesh and easy to find.
Cons: There were so many steps to our room and to the breakfast area. Very narrow stairs. The bedding was just adequate. There were ants in our room.
Wee Howe
1 month ago
8.0
Anna
1 month ago
8.0
Lokalizacja i wystrój
Cons: Problem z parkingiem wynikający jednak z lokalizacji na Medynie. Brak czajnika i możliwości zrobienia kawy
MARÍA
1 month ago
10.0
Un 10, estuvimos una semana entera.
Валери
1 month ago
10.0
Изключително учтив и услужлив персонал! Закуската е страхотна, стаите са хубави и ги чистят всеки ден. Локацията е идеална за разглеждане на Маракеш и медината. Препоръчвам със сигурност!
Mertxe
1 month ago
9.0
Los desayunos y la atención del personal
Laurence
1 month ago
8.0
Très bon accueil très bon emplacement prestation sauna hammam superbe petit déjeuner bien fourni
Alessandra
1 month ago
9.0
Hotel situato a due minuti dalla piazza famosa e popolare della città. Ben tenuto e pulito. Staff gentile. Ti fanno lasciare i bagagli anche dopo il check out . Staff disponile e gentile . Da tenere a mente se si ritorna.
Cons: Siamo arrivati alle 7 pm per il check in ed abbiamo chiesto se potevamo fare la colazione prima alla mattina seguente in quanto avevamo un tour con partenza presto, prima della colazione. Cj è stato risposto che non si può fare , e neanche ci avrebbero preparato la colazione da portar via in quanto ormai la cucina a quell’ora era già chiusa . Quindi chiedete prima in caso vi capiti la stessa cosa. In questo caso ho sbagliato io che non li ho avvisati prima per mail o messaggio ma solo all’arrivo.
Lisbeth
1 month ago
7.0
Rigtig god beliggenhed midt i Medinaen. Venligt personale
Cons: Værelset var meget/helt mørkt. Brusenichen meget lille og uden forhæng
Peter
1 month ago
9.0
Igor
1 month ago
9.0
Nice place, could have more salty options for breakfast but overall enjoyed it a lot
Emanuela
1 month ago
10.0
Michael
1 month ago
9.0
Le calme
Tom
1 month ago
8.0
jerome
1 month ago
10.0
Joachim
1 month ago
8.0
Astrid
1 month ago
8.0
Die herzlichen, aufmerksamen, unterstützenden Mitarbeiter•innen Das Essen und die Lage
Cons: Gefallen hat es es nur sehr; Ich hatte mir zum Frühstück Naturjoghurt und Müsli oder Haferflocken und etwas mehr Obst gewünscht
Cecilia
1 month ago
10.0
Excellent location at the Medina. Very nice staff. Delicious breakfast in the rooftop.
Joachim
1 month ago
8.0
Lorena
1 month ago
10.0
Andras
1 month ago
10.0
Chiara
2 months ago
7.0
la posizione è molto comoda in una stradina laterale, non si sentono rumori fastidiosi, la camera e il bagno sono molto spaziosi, il riad è molto bello, piacevole la terrazza, hanno preparato la colazione come takeaway perchè avevo il transfer alle 5.30 del mattino e non avrei potuto usufruirne in riad.
Cons: il letto era un po' duro, il climatizzatore faceva molto rumore una volta acceso.
Birgit
2 months ago
10.0
Super Lage - super freundlich
Cintia
2 months ago
9.0
patrick
2 months ago
10.0
l emplacement, le personnel, la chambre agreable et confortable .
Cons: RASo
Nataly
2 months ago
10.0
lluisa
2 months ago
6.0
Rebekka
2 months ago
10.0
Wir hatten zwei wundervolle Tage in Marakesch. Das Hotel lag super, alle waren unglaublich freundlich und hilfsbereit. Das Frühstück war sehr gut. Das Abendessen bei dem der Koch freie Hand hatte und uns mit einer Tajine, bestehen aus Hünchen mit Aprikosen und Walnüssen, überascht hat, war überragend.
Elise Jennifer
2 months ago
10.0
Staff at Reception really helpful & friendly. Room was spotless, bed comfortable. Breakfast unbelievably good and plentiful. Not rushed to leave. Location could not have been better. Wish we had stayed there longer.
Cons: Nothing
Luzia
2 months ago
8.0
Marta
2 months ago
8.0
Susana
2 months ago
9.0
David
2 months ago
7.0
El Riad está muy bien ubicado.
Cons: Las camas son durísimas y las almohadas tb bastante mejorables. El desayuno, para ser Marrakech, bastante normal tirando a flojo.
Fabiana
2 months ago
8.0
Sabrina
3 months ago
10.0
Raid exceptionnel, tout était parfait, personnel très gentil. Riad magnifique à proximité de tout
Cons: Tout était parfait 👍
Ivica
3 months ago
8.0
Angel
3 months ago
8.0
Diana
3 months ago
10.0
This was an absolutely phenomenal stay in Marrakech 😍 From the kindness and sympathy of the staff, the great location (very close to the main plaza), the spacious rooms, and to the decoration of the riad, everything was incredible. Lastly the superb breakfast on the terrace was the cherry on the top! Wowww! 😊
Sylvie
3 months ago
10.0
L emplacement, terrasse, petit déjeuner
Cons: Pas de tv dans la chambre et clim qui fuit toute la salle de bain inondé tout les jours
Ulysse
3 months ago
8.0
Great location, beautiful riad, super well decorated. Terrace is out of this world and super quiet despite the proximity to Jemma El Fna. You can lounge around be it on the terrace or in the patios, great to enjoy the Moroccan hot weather.
Cons: The bed was too hard and squeaky - my wife had trouble sleeping because of this.
Younes
3 months ago
8.0
Tout
Cons: Rien
Cristina
3 months ago
8.0
Excelente ubicación, cama fantástica. Gran desayuno.. personal muy amable
Cons: La manguera de la ducha estaba estropeada
Gerard
3 months ago
8.0
Zowel eten als lokatie waren perfect. Er is een sfeervol dakterras. Ligging midden in medina en toch rustig. Personeel uiterst vriendelijk en behulpzaam.
Cons: Er had wat meer kamerverlichting mogen zijn.
Thomas
3 months ago
9.0
Louise
3 months ago
10.0
The staff were lovely and helpful. Location was excellent, 2-3 minute walk to Jemaa El-Fna so really close but peaceful. Excellent terrace for breakfast and a further roof terrace.
Cons: The only slight thing but didn't impact our trip , there were 2 staircases but only one in use so to access our room we had to go up 2 flights and down one flight. For anyone struggling with steps might be an issue. Obviously booking a Riad you'd expect steps anyway.
LuciaBia
3 months ago
9.0
Centralissimo silenzioso curato. La colazione in terrazza incredibile!
Cons: Ci ho pensato qualche secondo ma è difficile trovare qualcosa che non va... Proprio cercando il dettaglio la pressione dell'acqua della doccia
Nicole
3 months ago
10.0
Nuno.Pinto79
3 months ago
10.0
Monique
3 months ago
10.0
Kirsty
3 months ago
7.0
Delphine
3 months ago
8.0
L’emplacement, la gentillesse du personnel, la décoration et les petits déjeuners.
Cons: Les matelas étaient très durs!
Vitor Jose
3 months ago
9.0
Limpeza, produtos, recepcionista que nos atendeu extremamente educado e eficiente.
Cons: Preço mais caro dos serviços
Karine
3 months ago
8.0
Alberto
3 months ago
10.0
3 months ago
10.0
NOS GUSTO MUCHO LA DISPOSICION QUE TIENEN PARA AYUDAR
Cons: TENER QUE SUBIR PARA IR A LA PISCINA
Jasone
3 months ago
10.0
Desayuno muy variado y camas muy amplias
Asha
3 months ago
10.0
Amazing rooms and overall architecture, super close to all the hustle and bustle of the bazaar but so tranquil inside. The staff were so accommodating and went above and beyond to improve our stay. I would definitely recommend this hotel as someone who has stayed in many riads in Marrakech. The aircon was a huge plus too!
Yoann
4 months ago
10.0
Massage exceptionnel ainsi que le cours de cuisine
monica
4 months ago
9.0
Très bien décoré, les employés très sympa
Cons: La chambre double n’avais pas de fenêtre ni climatisation
Nora
4 months ago
8.0
Sarah
4 months ago
10.0
What a fabulous place, with fabulous staff and super close to medina. Loved the terrace and the whole decor.
Pascal Simon
4 months ago
6.0
Riad propre, chambre agréable, belle salle de bain, bien situé dans la médina, grande terrasse en roof top. Petit bémol, pas de bouteille d'eau dans la chambre à l'arrivée.
Cons: Petit déjeuner moyen.
Ravi
4 months ago
7.0
Staff was very fiendly and the breakfast was good. Location was great too.
Cons: The room was too dark and quite small. The shower fittings weren't working (needs maintenance).
Sheila Tomás
4 months ago
7.0
Localização e Simpatia dos funcionários. Pequeno Almoço variado, tipicamente Marroquino.
Cons: Sendo que a nossa reserva foi para uma família de 5 pessoas, ficámos em quartos distantes um do outro... Deveria ter havido o cuidado de reservar quartos próximos por uma questão de logística e segurança. Viajámos com três filhas menores. Mas felizmente correu tudo bem 🙏🏼🙏🏼🙏🏼
Maya
4 months ago
7.0
Le personnel était super et le Riad était doté de plein de petits coin tranquille ce qui était parfait avec un bébé qui fait la sieste. Enfin l’emplacement vraiment en centre de la médina était vraiment super quand on a un bébé
Cons: La piscine était très très froide, impossible de ce baigner, encore moins avec un bébé. Le lit était très dur et très bruyant
Josh carlos
4 months ago
10.0
Do espaço e da decoração exterior
Cons: As camas e as almofadas não eram confortáveis e o quarto também não era muito bem decorado nem acessível , o banheiro não tinha nem toalhas nem champô nem sabonetes esperava mais
Monika
4 months ago
1.0
La ubicación
Cons: Nada más llegar la comunicación fue complicada. Nos instalamos en la habitación y apareció una cucaracha de unos 7 cm en la cama, nos cambiaron para otra habitación más pequeña y con ducha que la anterior tenía bañera. Cojimos otra noche a mayores y nos dieron una habitación sin agua caliente. Dijeron que nos trasladaban ellos el equipaje de habitación y cuando llegamos no era así.
Ana Cristina Rebelo
4 months ago
8.0
O Riad é muito aceitável , tem condições para ser um bocado melhor em relação a alguma limpeza. Esqueci de um saco com a minha bagagem e prontificaram-me a devolver, pois a empregada de limpeza o tinha levado por achar que era uma oferta. Agradeço essa prontidão por parte do responsável e da sra. da limpeza. Ficou por devolver 2 peças de roupa, mas aceitei a perda.
Cons: Foi nos dado uma garrafa de água que não nos disseram que era cobrada. Tivemos que pagar 25 dirham no check-out. Foi só esse inconveniente.
Susana
4 months ago
5.0
La ubicación a pesar de ser una calle estrecha y oscura. Los chicos de recepción muy amables y serviciales.
Cons: El personal de comedor eran muy antipáticos, para llegar a la habitación había q subir 2 pisos y bajar uno, la habitación con necesidad de muchas mejoras pues la ducha echaba el agua fuera, se caía, ventana no cerraba bien... etc. El desayuno era muy incomodo en la terraza con muchas abejas o avispas, era escaso y muy repetitivo, había q pedirle las cosas, no era un desayuno para europeos, no había agua para beber, un desastre. La organización de pena, pedimos dos habitaciones contiguas y nos dieron una en cada planta, tras la protesta nos cambiaron una. En nuestro caso no fue una estancia agradable
Tanja
4 months ago
9.0
Traditionelle Ausstattung und die Dachterrasse waren sehr schön. Das Personal war sehr freundlich und hilfsbereit. Die über das Hotel gebuchte Tour und auch der Shuttle vom Flughafen und zur Autovermietung war top organisiert.
Cons: Der Pool ist sehr klein und nicht wirklich zum Baden geeignet. Das Frühstück war sehr lecker, es hätte jedoch abwechslungsreicher sein können.
Romain
4 months ago
9.0
Very confortable trip, the pool is great when its 40 C outside and the breakfast on the rooftop was excellent
Gilsanz Muñoz
4 months ago
10.0
La hospitalidad de los empleados.
Nakkinne02
4 months ago
10.0
Le riad est magnifique 😍 calme les chambres sont top
Marek Mm
5 months ago
10.0
Lokalizacja, w samym centrum. Personel-super ludzie.
Cons: Mogła być, nawet malutka, lodówka na napoje.
5 months ago
9.0
fatima ezzahrae
5 months ago
9.0
Karren Kate
5 months ago
9.0
Having a dipping pool is a plus
Cons: Toilet seat broken, shower drain blocked
Mary
5 months ago
10.0
La atención del personal y el desayuno.
Hanane
5 months ago
7.0
Las piscina
Cons: Tuvimos que subir 2 plantas estrechas, atravesar las azoteas de 2 edificios y bajar una planta más para llegar a nuestra habitación.
mclorenzin
5 months ago
8.0
Habitación cómoda, piscina y jardín interior en buen estado, desayuno abundante
Cons: La ducha no era práctica
Simona
5 months ago
9.0
Stephanie
5 months ago
8.0
Cons: Lots of construction happening in the building so was a bit cautious walking about
Neil
5 months ago
8.0
Stayed as a family and the Riad was quite easy to find off a main very busy narrow street. Once inside it was an oasis of calm and tranquility. The reception was staffed 24 hours a day which made an early 4am start for ballooning very easy. Breakfast is perfect and on the roof terrace. My first time in Marrakech and would recommend instead of some of the large out of town hotels as you can nip back, cool off and go again 👍
Cons: The pool was a little disappointing as not sure whether this was to get into as a plunge pool or just for decoration?
Fernando
5 months ago
9.0
Céntrico, tranquilo y bonito. El personal es muy amable
Fernando
5 months ago
9.0
Lluis
5 months ago
10.0
José Manuel
5 months ago
8.0
Ubicación. Buen desayuno.
Cons: Habitación algo pequeña e incómoda. Algunos enchufes no funcionan.
Francisco Javier
5 months ago
10.0
Virginie
5 months ago
8.0
Emplacement Le personnel agréable et disponible
5 months ago
9.0
Tatiana
5 months ago
10.0
Yaiza del Mar
6 months ago
10.0
La amabilidad del personal y la ubicación.
Cons: Las camas
Victoria
6 months ago
9.0
Marjo
6 months ago
8.0
Jakobe
6 months ago
10.0
Clare
6 months ago
9.0
Beautiful Riad a quiet oasis 5 minutes from the mayhem of Marrakech! Breakfast really good and staff lovely Would love to return
Cons: Would have been good to have tea/coffee or just a kettle in the room. The toiletries provided are only for the first night not the whole duration, so that should be made clear in the description or provided for every night
Marco
6 months ago
7.0
Da decoração do espaço, o ambiente do terraço, da piscina e localização, muito bem localizado
Cons: Do mal entendido com o serviço de transfer do aeroporto para o hotel. Da insistência no dia e dia seguinte ao pagamento de um serviço que não confirmei nem usufruí. Apenas questionei preços!
6 months ago
7.0
Mostafa
6 months ago
10.0
Martim
6 months ago
10.0
Moreira
6 months ago
10.0
Simpatia dos funcionários, pequeno almoço, na verdade , gostamos de tudo.
Paula
6 months ago
9.0
Funcionarios muito atenciosos, localização excelente a 200m da praça principal, pequeno almoço variado e muito bom, tudo muito limpo
Cons: Não ter elevador, mas também não pedi alojamento no primeiro piso
Laura
6 months ago
9.0
Sara
6 months ago
10.0
Hang
6 months ago
9.0
Bassetti
6 months ago
8.0
Clara
6 months ago
9.0
Tout était parfait, sauf les lits un peu dures et le fait qu'on ai aucun réseau dans le chambres. Je recommande a 100% !!!
Vanessa
6 months ago
6.0
ELSA NATALIA
6 months ago
9.0
El Riad es agradable con una decoración tradicional, sus habitaciones y baños son amplios y tiene una pequeña piscina para refrescarse ideal en época de calor.
JNFC
7 months ago
8.0
Localização, simpatia dos funcionários, boa relação qualidade preço
Sabine
7 months ago
9.0
die Ruhe, die grüne Oasen
Zayakh
7 months ago
10.0
Tout est parfait l'emplacement, le personnel ect
Vlastimil
7 months ago
10.0
agurne
7 months ago
10.0
Desayuno abundante y en la terraza al aire libre que tienen en la azotea
Cons: Por ponerle un pero... Para llegar a nuestra habitación al otro lado de la entrada del Riad teniamos que subir muchas escaleras
Sabrina
7 months ago
9.0
Riad très bien situé, au calme. Le personnel est agréable et très serviable, à l'écoute du client. Je recommande fortement.
7 months ago
9.0
Perfect location right in the centre but still peaceful. Friendly staff and lovely breakfast. Would definitely recommend!
Prot
7 months ago
5.0
L'emplacement et la gentillesse de certains membres du personnel
Cons: L'accueil à notre arrivée (nous avons été complètement livrés à nous même). Le fait de devoir monter deux étages et en redescendre deux pour arriver à notre chambre ou en repartir. Le verre d'eau payant ! La rouille dans les toilettes
neil
7 months ago
6.0
Welcome and location were superb the food was amazing. Room and hotel itself was very comfortable
Cons: The staff member on a night time was rude and unhelpful. When I had dinner there, he overcharged me and made up some tax rubbish. . I asked if I could have more fruit at breakfast instead of the bread based food as im gluten-free. Was told no with no interest in helping. Would have been a 9 out of 10, but because of this, it was ruined
GIOCO75
7 months ago
6.0
la posizione
Cons: colazione all"aperto impossibile con api, sala al chiuso no comment,piscina con blatte, bagno vecchio, bagnoschiuma o shampoo 1 per 3 notti per 3 persone. Abbastanza scomode le scale per collegare a quanto pare 2 riad accorpati. Foto non veritiere. Abbiamo chiesto qualcosa per portarla via il giorno del tour per il deserto ed era tutto freddo, gliele ho lasciate.
Sheila
7 months ago
10.0
Nos gustó mucho la ubicación, la gente del riad era super amable. En todo momento se preocuparon por nosotros, teníamos una excursión y nos prepararon el desayuno. Volveríamos sin ninguna duda. La piscina era preciosa y estaba todo muy limpio, nos daba cosa por anteriores comentarios de los lavabos pero no tenían mal olor.
Cons: No hubo nada que no me gustara.
Charly
7 months ago
7.0
Frederick
7 months ago
8.0
Location
Cons: Small room
Monica
7 months ago
10.0
Mucha intimidad y la ubicación excelente. El personal muy amable. El desayuno muy bueno.
Angelique
7 months ago
8.0
La situation géographique, le personnel adorable, le petit déjeuné copieux, le Roof top
Cons: Mince filet d’eau dans notre chambre pour se laver un peu compliqué. L’horaire de la prière a 4.40 très longue comparée aux autres de la journée car notre chambre était située juste à côté
Charlotte
7 months ago
3.0
While the location of the riad is excellent and the property itself is very clean and well-maintained, our overall experience was unfortunately quite disappointing.
Cons: The rooms suffer from significant noise disturbances. Breakfast is served on the terrace, and from as early as 7:00 AM, we were woken up by the sound of guests talking, clinking cutlery, and chairs being dragged—right outside our room. We had breakfast at 9:00 AM and were a group of six. However, we were served the same amount of food as a nearby table with only two guests. When we politely asked for an additional glass of juice or a piece of fruit, we were told that everything was finished. The portions were simply insufficient for a group of our size. The most disappointing part of our stay came when we were charged over €70 for a light lunch we had upon arrival. We were kindly offered an omelet so we wouldn’t head into the city on an empty stomach. What we actually received was one tagine with tomato sauce and eggs—shared between six people. To be charged such an excessive amount afterward felt dishonest and left us with a bitter impression of our stay.
Amine
7 months ago
9.0
Sherry
7 months ago
9.0
Very traditional style
Cons: There’s a lot of stairs 🤣
Hayane
7 months ago
10.0
Excelente receção, funcionários disponíveis, simpáticos. Quarto limpo com todo o que é necessário, camas confortáveis. O pequeno almoço muito bom e típico, serviam panquecas e pão tradicional muito bom. O jantar com apresentação e qualidade excelente! A localização é situada perto da praça, do comércio.
Sandra
7 months ago
8.0
Stéphanie
7 months ago
8.0
Maciej
7 months ago
9.0
Camilla
7 months ago
10.0
Ludovica
7 months ago
8.0
magali
7 months ago
8.0
Le calme, le spa, l ambiance en générale
Raquel
7 months ago
8.0
Vinciane
7 months ago
10.0
Michèle
7 months ago
10.0
Riad très bien situé au cœur de la médina, ;calme, avec un personnel accueillant et à l'écoute je recommande vivement ce riad sur Marrakech
Tamara
7 months ago
9.0
Delightful cosy hotel close to the main square. The room was lovely and everyone was friendly.
Cons: The listing said there was a restaurant but each day we were told it was "closed today, open tomorrow". Not a huge problem as there are so many good places to eat nearby, just unexpected.
Victoria
7 months ago
3.0
anthony
7 months ago
7.0
Very close to square, staff nice and helpful, breakfast was excellent
Cons: Very noisy due to closeness of square, very basic facilities
Andrea
7 months ago
7.0
Good location Small pool
Cons: My room was stuffy and smelled of mold
Renate
8 months ago
10.0
Emmanuelle
8 months ago
8.0
Super emplacement au coeur de la Médina à environ 5min à pied de la place JAamal el Fna. Riad plutôt silencieux et agréable. Petit déjeuner très complet le matin avec croissant, pain, msemen, fruits, oeufs, olives... Grande salle de bain très propre avec toilettes à l'intérieur. Personnel à l'écoute et très agréable
olga
8 months ago
9.0
Muy bien ubicado ,cerca de la plaza y el zoco. El desayuno muy bueno
Cons: Por decir algo el personal de recepcion no sabia nada de español pero nos entendimos muy bien con el traductor y fueron muy amables
Barbara
8 months ago
9.0
Jessica
8 months ago
8.0
Michèle
8 months ago
9.0
L'emplacement idéal et la gentillesse du personnel
Lorraine
8 months ago
10.0
Service exceptionnel au niveau de l’accueil par Zineb ,service pour déjeuner et service aux chambres ! Meilleur hébergements de notre voyage de 6semaines!
Cons: Rien
Cassandre
8 months ago
10.0
Paul
8 months ago
9.0
Super riad à 200m de la place jemaa el fna. Magnifiquement décoré. Personnel à l'écoute et professionnel !!
McEnnis
8 months ago
9.0
Lorraine
8 months ago
5.0
L’emplacement
Cons: Malgré le fait que la réservation avait été faite à l’avance avec entente -ils n’ont pas respecté leurs engagements (Manque un lit et on doit changer de chambre le lendemain et … accuse booking alors que j’ai des preuves écrites. De plus ils ont chargé non le reste du 50% mais le total donc je dois attendre un remboursement. Heureusement le lendemain après insistance ,nous sommes restés dans la même chambre .. .. on verra pour assurer le remboursement au lendemain -a voir
Matteo
8 months ago
10.0
posizione ottima
Cons: le scale :-)
Marjolaine
8 months ago
9.0
Åsa Marianne Viktoria
8 months ago
8.0
The location is great. The staff are really friendly. It was clean. The massage was good.
Cons: The beds were hard. It would have been great if the breakfast had omelette or scrambled eggs and vegetables in it.
Catalin
8 months ago
9.0
Chloe
8 months ago
8.0
Location is very central but off the main street so is quiet. Everything is within walking distance. They are staff are very helpful and friendly. The breakfast was amazing each day, highly recommend their mint tea it was the best we had whilst there. The rooms and bathroom were very clean and cleaned daily. Also everything smelt amazing.
Cons: Getting to the pool was a little taxing as it was on bottom floor of other part of hotel so we had to go up one way and then back down another to reach it.
Egide
8 months ago
6.0
L'accueil du personnel ,la situation deux minutes de la place Jema El Fna .La terrasse pour le petit déjeuner ,un grand lit confortable .Taxi à 5 heures du matin très ponctuel
Cons: Petit déjeuner produits industriels (sauf jus d'orange).L'accès aux chambres difficile beaucoup trop d'escaliers très étroits
Helena
8 months ago
10.0
Mayumi
8 months ago
9.0
We liked breakfast on the terrace
Cons: The internet is disconnected immediately
Andrea
8 months ago
10.0
Phyllis
8 months ago
9.0
Karolina
8 months ago
8.0
Unikatowy wygląd, świetna lokalizacja, miła obsługa
Cons: Zapach wilgoci, słaby lub brak internetu
Mauro
8 months ago
7.0
Ottima colazione. Posizione centrale nella medina
Cons: La stanza affaccia su un vicolo dove la notte il chiasso impedisce di dormire. Chiedere una stanza SILENZIOSA
Nadia
8 months ago
9.0
We stayed for 3 nights and were genuinely impressed by how welcoming and attentive the staff were—they really went above and beyond to make us feel at home. From warm greetings to helpful local tips, their hospitality made a huge difference. The location was perfect, within walking distance of everything. Our room was clean, the beds were very comfortable, and the overall atmosphere was peaceful. The restaurant food was delicious, and the breakfasts were a highlight each morning. The spa was incredible—the hammam and facial were deeply relaxing and beautifully done. A perfect place to unwind with amazing service!
Cons: Nothing at all—everything exceeded our expectations.
Esteban
8 months ago
4.0
ubicacion
Cons: en el baño aparecieron dos cucarachas grandes y el internet iba fatal, durante dos días no hubo conexión, nefasto,
Ursula
8 months ago
7.0
Typisches Riad im Herzen Marrakechs mit vielen schönen Details, Fliesen, alten Türen und anderen Holzeinbauten, Tadelakt Bädern und begrüntem Innenhof mit Sitzgelegenheiten. Dachterrasse auf zwei Ebenen. Frühstück Standard.
Sharon
8 months ago
6.0
It was a pretty Riad, great location.
Cons: The shower head was leaky and you had to hold the hand piece, if it sat in its bracket it shot water over the whole bathroom. Wifi was non existent.
Laurent
8 months ago
10.0
Jeremy
8 months ago
10.0
Marta
9 months ago
7.0
The location of the Riad is just simply perfect.
Cons: The beds were not as good as expected
Saguar
9 months ago
7.0
Claudia
9 months ago
8.0
Sehr schöne ruhige Dachterrasse, „über der Stadt“
Cons: -
Michelle
9 months ago
9.0
Great location, helpful staff, the spa was amazing
Cons: That I didn’t know I needed to book early in the day to eat in the restaurant. However, we were able to eat very close to the hotel, after a long flight that day.
Katja
9 months ago
8.0
Ein charmantes Haus, gut gelegen.
Cons: Enge und nicht sehr bequeme Betten. Anonyme Atmosphäre.
Gabi
9 months ago
9.0
Lage, Freundlichkeit der Angestellten
Cons: Nichts
Claudia
9 months ago
7.0
La ubicación, muy cerca de la plaza Jemaa El-fna que es el corazón de la medina y el personal, muy atento y agradable, aunque hablan poco español pero se manejan muy bien en inglés (creo que francés también) y la recepción está 24 horas y te ayudan con lo que puedan. Las instalaciones son antiguas pero va en consonancia con la zona, por lo que se siente muy auténtico.
Cons: La habitación de mis padres (cama doble) era muy oscura, entraba poca luz por la ventana y sus lámparas tampoco alumbraban mucho, además su bañera tenía algunas manchas incrustadas. La intentaron cambiar, pero no quedaban habitaciones libres. Sin embargo, mi habitación, que estaba en la planta de arriba todo correcto, salvo los colchones que eran un poco duros.
Elena
9 months ago
8.0
La posizione è il silenzio assoluto all'interno del riad
Cons: Il bagno troppo essenziale
hanane
9 months ago
10.0
Tout etait parfait Le petit déjeuner incroyable bien fourni et varié sur terrasse plus qu agréable servi avec le sourire . Un régal pour les yeux et le ventre. Le personnel au petit soin et toujours arrangeant. La piscine très jolie. Un riad beau authentique et super bien placé à 3 min à pied de la place. Des chambres confortables et bien équipée. Parfait avec des enfants.
Cons: Rien à dire .
Mauro
9 months ago
5.0
Sevizio taxi offerto dall’hotel pessimo !!! Ho aspettato 2 ore in aeroporto con una bimba di 1 anni sotto la pioggia e non è arrivato nessuno, solo dopo che io ho scritto l’hotel mi hanno risposto che dovevo prendere un taxi vergognoso
Claire
9 months ago
9.0
Beautiful, calm place but right in the centre. Good breakfast and good sized rooms.
Cons: Nothing.
Gisele
9 months ago
9.0
La ubicación es excelente, la habitación amplia, limpia,la cama muy cómoda,el ambiente y entorno tranquilo y silencioso. El desayuno variado,abundante y muy bien presentado. El personal es súper amable y atento.
Jacques
9 months ago
8.0
Petit déjeuner copieux avec le très bon jus d'orange marocain, la terrasse, l'accueil et l'emplacement à coté de la place Jemaa.
Cons: Peut-être les escaliers un peu étroits pour accéder à la chambre, mais c'est un riad.Dans
Luis Irrazabal
9 months ago
9.0
Lacombe
9 months ago
8.0
Très bon petit déjeuner, terrasse très agréable
Cons: Beaucoup de bruit la nuit. Les gens qui rentrent tard et ceux qui partent tôt en parlant fort
Codeglia
9 months ago
8.0
Molto accogliente e caratteristica
Sebastian
9 months ago
8.0
Overordnet godt hotel med meget central placering. Der var dog ret lydt på hotellet, så man blev vækket hver morgen af støjen fra andre gæster. Derudover var der en lille sprogbarriere, da personalet foretrak at snakke fransk, hvilket betød der var nogle misforståelser undervejs
Irene
10 months ago
9.0
Surena
10 months ago
9.0
Gabriela
10 months ago
8.0
Cute well decorated riad super well located in the Medina. Nice breakfast and warm shower. They also have a small spa for hammam or massage.
Cons: The bed was a bit hard to sleep on, and there are lots of stairs to go from one area to the other, not disable friendly and a bit hard of you have big luggage
Josef
10 months ago
8.0
Josef
10 months ago
8.0
Dzanna
10 months ago
8.0
Odlična lokacija , vrlo lako se pronalazi u svakom trenu , udoban krevet , čista kupoaonica .
Cons: Doručak je jako oskudan i jednostavan . Nemojte naručivati taxi preko hotela jer je duplo skuplji , mi smo njima platili 12 eura za taxi , a na povratku smo sami zaustavili taxi i za istu rutu platili 5 eura .
fabio
10 months ago
8.0
isabel
10 months ago
9.0
Paola
10 months ago
6.0
reb
10 months ago
8.0
Maurine
10 months ago
5.0
L’emplacement et les décors
Cons: Le confort, le lit très peu confortable, et le bruit
Pieter
10 months ago
8.0
Super beautiful and quite calme amidst the hectic streets of marrakech. The location was excellent. We enjoyed the roof terrace and the breakfast was excellent.
Cons: The bed is very firm and the shower was completely crap: no option to mix hot water properly and the shower head was installed in a way that the whole bathroom got soaked.
Elena
10 months ago
10.0
Struttura davvero carina. Posizione ottimale Comodissima per visitare il centro città a piedi. Camera piccola ma molto carina e pulita. Personale disponibile e gentile.
susanna
10 months ago
10.0
Lo staff super disponibile e gentile, posizione ottima, colazione stupenda. Nulla da dire
Pedro José
10 months ago
8.0
Cons: La cama, muy dura
Angelica
10 months ago
10.0
Ho soggiornato 4 notti col mio ragazzo, il Riad è stupendo. La camera era molto pulita e molto accogliente, la colazione che offrono è davvero ottima. Il Riad dista a pochi passi a piedi dalla piazza principale ( passando per una via super colorata piena di Souk). Un grazie particolare allo staff. I ragazzi sono super gentili, disponibili ad aiutarci in tutto, dalla stampa delle carte d’imbarco a qualsiasi informazione. Punto forte del Riad oltre la piscina interna la terrazza panoramica con divanetto proprio difronte la Koutubia. Speriamo di rivedervi presto 🥰
Andrea
10 months ago
7.0
Sandrine
10 months ago
10.0
Riad très bien placé personnel très serviable Petit déjeuner très copieux et excellent Super mignon
Axel
10 months ago
5.0
The common area is pretty, the location is central.
Cons: The water temperature in the shower was not adjustable. Had to shower with cold water in the end. The room was cold, the small heater didnt help much.
Rosie
10 months ago
9.0
This riad was absolutely beautiful. We were greeted with traditional tea on the terrace. The reception staff could not be more kind and welcoming. We were able to drop off our luggage prior to check in. This meant we could go out and explore the charming city. The breakfast was fresh and delicious with a large choice. We had an amazing 28 hours in Marrakesh. We would definitely return and recommend the riad Sherazade. Family of five with three adult children. We all loved it.
Cons: The bed in the double room was a little hard for me. Other than that, it was truly exceptional. The triple room was perfect and very comfortable.
Eva
10 months ago
10.0
La ubicación es perfecta y es muy bonito . El personal muy atento y el masaje del spa muy bueno. Todo genial.
Miia Sol
10 months ago
8.0
Die lage war super
Pascale
10 months ago
7.0
le Riad est bien placé, c'était sympa et joli
Cons: petit déjeuner moyen ( thé avec des sachets 😒) les finitions dans la chambre sont à faire.. il manquait une place pour poser la valise... le gant du gommage au spa sentait mauvais mais à part ça le gommage et le massage était top..merci
Laurnence
10 months ago
6.0
La localisation, les chaises longues sur la terrasse
Cons: Chambres très sombres, piscine sur les photos qui ne correspond pas à la réalité
Alexandre
10 months ago
9.0
perego
10 months ago
10.0
personale gentilissimo posizione perfetta molto confortevole e silenzioso
lidira
10 months ago
7.0
Buena ubicación, cerca de jamal fna y en calle de tiendas. A su vez habitación tranquila y sin ruidos.
Cons: Habitación con humedades, y mal olor. Tuvimos que pedir incienso porque era fuerte el olor. Las toallas olían mucho a lejía. Hacia frío en la habitación y el aire acondicionado no calentaba. Desayuno nada típico marroquí o bereber.
Aitor
10 months ago
9.0
Su ubicación, está a 4 minutos de la plaza. Y el personal super amable y nos ayudaron en todo.
Cons: El mobiliario un poco viejo.
Manon
10 months ago
7.0
Très bel hôtel.
IGNACIO
10 months ago
5.0
Habitación en terraza, mucho ruido, para subir y bajar una escalera que solo coge una persona, no te ayudan con las maletas, no me gustó, muy pobre y antiguo
Martina
10 months ago
8.0
Theilgaard
10 months ago
10.0
Syed M. J.
10 months ago
9.0
Isabel
10 months ago
8.0
The location was super good, with many nice restaurants to eat for a good price. It is a charming riad with a small pool, amazing views to see the sunset from the roof.
Cons: There is no space between the shower and the whole bathroom stay, it's just in front of the toilet, so, when you take a shower everything gets wet. Also, beds are a bit hard.
Helma
11 months ago
10.0
Karen
11 months ago
10.0
Lovely and traditional, beautiful bright colours, excellent location, friendly and extremely helpful staff
Cons: Only ‘issue’ was my bed/mattress was too hard but a bed is a personal thing so I wouldn’t hold it against the Riad !
Sophie
11 months ago
9.0
Lovely decor and great location. Everything was spotlessly clean! Breakfast was tasty and fresh
Cons: We did have a room on the ground floor which was a little noisy - but only because guests were talking early in the morning. The staff were very quiet and respectful
Rosa
11 months ago
10.0
The Riad is in a brilliant location if you don't mind being in the vibrant Marrakech, but when you enter at the Riad, you feel transported to the beauty of Marroco architecture and calmness of the smell of incense. The staff are friendly and very helpful. The bed was so comfortable and the room by the pool was such a great size. The facilities are extremely clean! I would definitely go back. Fully recommended!!
Cons: It would have been nice a welcoming Marroco tea. A bit of more variety of breakfast would be preferable.
Joop van den Berg
11 months ago
9.0
Macintyre
11 months ago
8.0
Esther
11 months ago
10.0
Gabriela
11 months ago
9.0
Zofia Stala
11 months ago
10.0
Personel był profesjonalny, pomocny i miły. Śniadania były smaczne i obfite.
Cons: Ręczniki były bardzo sprane.
Izquierdo
11 months ago
10.0
El alojamiento tiene una ubicación increíble, estás literalmente a 5 minutos andando a la plaza principal Jemaa el-Fna y a otros 5 en dirección contraria a la plaza que te lleva directamente a una parada de taxis, perfecto para ir al aeropuerto al final de la estancia.
Cons: Lo único que diría que no me gusta son las camas y almohadas… no sé si allí serán todos así, pero a mi parecer y al de mis amigas eran durísimas… y el colchón igual… al final estas tan cansado que te da igual pero es verdad que no descansas de la misma manera
Joana
11 months ago
7.0
Ben
11 months ago
9.0
charming Riad, perfectly located, friendly staff
Cons: nothing
Carolina
11 months ago
3.0
Ubicación y desayuno
Cons: Nos estafaron con las habitaciones. Habíamos contratado una doble estándar y una familiar (con 1cama doble + 1 individual). Pero nos dieron dos estándares (la n•4 en la planta baja y la n•7 en el primer piso). Resultó que la del piso de arriba no estaba lista para un checkin nuevo y todavía tenía la basura y los geles abiertos de los huéspedes anteriores. Cuando nos quejamos, pedimos otra habitación y nos dijeron que no tenían más. El chico de la recepción nos pidió que esperáramos y al cabo de un rato volvió y nos dio otra habitación que estaba libre (la n•8) y casualmente, era la Familiar que nosotros habíamos contratado. Así sí. Pero mi hermana que se alojó en la 4 cuando volvemos de cenar ya tarde (sobre las 11 de la noche o así) se dieron cuenta de que: no iba la calefacción, no tenían agua caliente para ducharse y la cama era de obra con una alfombra por encima y unos sacos de dormir individuales que le llegaban a la cintura. Además, las mantas que había en el armario, estaban llenas de polvo y cuando las saco para usarlas, casi le da algo porque es alérgica al polvo y a los ácaros…Pasaron una noche horrible… era como estar en un camping, bueno peor… A la mañana siguiente, cuando nos quejamos en recepción nos dijeron « que es que habían tenido problemas con esa habitación y que tenían pendiente hacer reforma » :O ¿y cómo ofrecéis esa habitación sabiendo que no está en condiciones? Una vergüenza… unos impresentables, una estafa… porque encima no era barata… Si decidís alojaros ahí, está bien, pero comprobad ante: cómo es la cama, si han hecho bien la habitación, el agua caliente y el aire (tanto si es frío como caliente)
György
11 months ago
10.0
Jó helyen volt. Reggeli bőséges és finom. Családias környezet. Kedves személyzet.
Cons: Wi-fi csak az egyik épületben volt a kettőből. Nálunk nem volt.
Claudia
11 months ago
10.0
Ligging was perfect, vriendelijk personeel en leuk ontvangst, goed ontbijt, goede bedden.
Cons: Geen negatieve punten
Hassan
11 months ago
10.0
Christian
11 months ago
8.0
Gute Lage, klassischer Riad, schöne Dachterasse
Helena
11 months ago
7.0
Ubicación perfecta. Nos ayudó un señor del hotel con las maletas para poder encontrar el riad desde la plaza. Desayuno magnífico, terraza ideal. Madrugamos un día por una excursión y nos dejaron un desayuno para llevar en recepción, todo un detalle. Buen wifi.
Cons: En habitación triple la cama de matrimonio bien, pero la cama adicional dura como una piedra y con una manta mínima. No repusieron champú ni gel en cuatro días.
Ivano
11 months ago
9.0
Ottima posizione, staff molto gentile, colazione più che sufficiente, camera pulita con ricambio giornaliero degli asciugamani. Consiglio vivamente
Cons: La coperta di piccole dimensioni
Charlotte
11 months ago
10.0
Nous avons adoré l’accueil par l’ensemble des membres du Riad. La cuisine, le lieu magnifique et paisible, l’emplacement, tout était parfait !
Dernoncourt Sophie
11 months ago
8.0
Emplacement au top, 2mn à pied de la place Jemaa El Fna Hôteliers super sympa, très accueillants, de bons conseils Thé offert sur la terrasse à l’arrivée en attendant la chambre , très agréable Le chauffeur ne nous attendait pas à l’aéroport, un coup de fil à l’hôtel et en moins de 10mn il était là, et nous a emmenés jusqu’à l’hôtel (les voitures ne peuvent pas entrer dans la Médina)
Cons: Beaucoup de marches à monter et descendre (2 riads réunis, il faut monter, passer par la terrasse et redescendre pour aller de la chambre à la réception et vice versa). Pas dérangeant pour nous, mais on prévient pour les autres 😉
Marcin
11 months ago
10.0
Śniadanie, recepcja, basen, pokoje
Audrey
11 months ago
10.0
Le personnel est agréable très accueillant, riad très bien situer ,très beau riad ,petit déjeuner copieux avec tout les matins les bonnes crêpes mesmen
George
11 months ago
8.0
Ruben
11 months ago
7.0
Ubicación Personal amable Desayuno
Cons: Habitación cama super incomoda el colchón deformado mui incómodo cama supletoria para el niño era un sofá cutre no era ni cama de 90
vania
11 months ago
9.0
The room was very nice. The staff was amazing and very attentive, helped us with the printing of tickets, on finding locations and let us leave the bags on the last day. The location was very close to the plaza.
Cons: Wi-fi was only available outside of the room which forced us to leave the room. Even though the cleaning was nice, they do not replace the bath towels with the hot temperatures they got smelly after a few days. The breakfast even though it was nice ended a bit early.
Simona
11 months ago
10.0
Tutto, qualità prezzo ottima, vicinissimo alla piazza centrale ma silenzioso, pulito, abbiamo cenato da loro ed era tutto molto molto buono. Abbiamo prenotato da loro anche il trattamento scrub hammam e massaggio ed è stato eccellente e ringrazio le due signore che ci hanno fatto i trattamenti che sono state fantastiche. Ci hanno rigenerato. Lo consiglio
Patricia
11 months ago
9.0
La ubicación y el desayuno, el personal muy amable y agradable
Cons: Nada
Taglietta
11 months ago
8.0
Mariarosaria
11 months ago
6.0
Sarah
11 months ago
9.0
Armando
11 months ago
7.0
un ottima struttura in centro per muoversi, pulizia molto buona ma non eccezionale, staff molto cordiale e sempre presente per qualsiasi necessità.
Tariq
11 months ago
9.0
Great value for money
Noveline
1 year ago
8.0
Il terrazzo buon cibo e gli staff molto cordiali
Cons: Il bagno specialmente la doccia..e il lavavo che fatica a saricare.
nicolas
1 year ago
9.0
Dès notre arrivée, ma fille et moi avons eu le même ressenti ,d être bien,se sentir detendu, l accueil a ete très gentil . Cet établissement qui reste authentique et c est très appréciable. Un personnel très attentif aux besoins et c est toujours très propre .nous pensons y retourner lorsque nous retournerons à Marrakech .
Cons: C est juste le retour , le chauffeur taxi est venu nous chercher à la porte du riad ...mais nous avons eu un peu de trajet à faire à pied et ce chauffeur nous a laissé galèrer avec notre lourde valise .voilà
tony
1 year ago
8.0
Le petit déjeuner
Torok
1 year ago
9.0
Very lovely stuff!Good location,clean rooms,good portion and quality breakfast!
Günter Meucht
1 year ago
10.0
Nach unzähligen Aufenthalten in Marrakesch bin ich auf dieses schöne einmalige Riad getroffen. Mit Abstand die beste Übernachtung die ich in Marrakesch gemacht habe. Die Freundlichkeit des Personals die Sauberkeit des Hotels das Frühstück ein Traum. Zu erwähnen ist das Hotel wird unter deutscher marokkanischer Leitung geführt. Man merkt es sofort da an unserem Übernachtungstag waren hauptsächlich Deutsche da. Ja es spricht sich herum, und die Lage ist echt spitze nur 3Minuten vom Jmna en Fna entfernt. Ein kleiner Tipp von mir am Snack Toubkal direkt am Platz kann man hervorragend Tagine und Couscous essen zu einem Top Preis. Jetzt habe ich mein Stammriad gefunden. Macht weiter so👍😊
Ross
1 year ago
8.0
Great location in the medina, only a few minutes walk from the square. Beautiful courtyards and a lovely rooftop terrace. Great breakfast and friendly staff.
Cons: The single room (room 3) was next to reception and the staff were noisy throughout the night, even after being asked to keep the noise down.
Michael
1 year ago
9.0
Beautiful property, nice breakfast, very friendly and helpful staff. The room was cleaned daily.
Elisabeth
1 year ago
9.0
Ontzettend lieve mensen, die overal aandenken! Ze nemen extra moeite en tijd om je te helpen. We voelen ons er heel erg thuis. We zullen zeker nog een keer terugkomen. De locatie is ook perfect centraal gelegen. Je stapt zo de souks in.
Mudassar
1 year ago
9.0
Great location, staff very friendly and helpful.
Cons: If i had to find something negative, it would be that the rooms are abit dark during the day (with it being a riad and down an alleyway it is to be expected) but it wasn't a big deal.
Michael
1 year ago
9.0
Paglialunga
1 year ago
6.0
Bello il massaggio, anche se con il cambio me lo hanno fatto pagare molto molto di più di quello che costava. Bella e buona la colazione.
Cons: Noi eravamo in tre e la camera era troppo piccola, non c' era spazio per appoggiare le valigie e il letto lateralmente era murato direttamente alle pareti.
Franziska
1 year ago
8.0
Martina
1 year ago
6.0
Filiz
1 year ago
9.0
Very good location. Nicely decorated. Breakfast was very good.
Cons: Nothing
Noémi Shirin
1 year ago
9.0
Tim
1 year ago
9.0
Quiet and clean Riad The breakfast and terrace are nice and easy to relax. The staff are friendly and helpful!
Johanna
1 year ago
8.0
L'emplacement central à quelques minutes de la place Jema el fnaa Dans une ruelle calme Rooftop très sympa
Cons: La réservation du taxi vers l'aéroport un matin tôt à été un peu chaotique . Tout était organisé à l'avance mais le matin même le bagagiste ne savait pas où nous emmener pour récupérer le taxi (l'accès à l'hôtel ne peut pas se faire en voiture mais depuis al place jema el fnaa) On a attendu dans le froid à 7h du matin avec u bébé... Pas top . Au final ils ont quand même assuré le transport mais c'était compliqué
Domenech
1 year ago
10.0
Limpio y ordenado....
Cons: Hay que subir..bastantes escaleras.
Valérie Dambax
1 year ago
7.0
La gentillesse du personnel. La situation géographique. Le petit déjeuner.
Cons: J'avais demandé des chambres adjacentes et des lits jumeaux pour mes enfants. On m'a répondu que ce serait fait et ça n'a pas été le cas. En arrivant, on m'a réclamé le solde de mon séjour qui avait été réglé 3 jours auparavant. J'ai dû justifier mon paiement. En hiver, cet ancien riad est mal équipé pour être chauffé correctement. Les soirées sont très fraiches.
loriane
1 year ago
9.0
l'emplacement la chambre la terrasse l'accueil
Andrea
1 year ago
10.0
Posizione strategica nella medina. Struttura suggestiva. Bellissima la terrazza
Cons: Nulla
Emanuele
1 year ago
9.0
Kamela
1 year ago
8.0
le personnel était la prêt a tout nos demandes.
Cons: le petit déjeuner laisse a désirer
Allegra Sofia
1 year ago
9.0
Mona
1 year ago
10.0
Alessia
1 year ago
8.0
Carrea
1 year ago
9.0
Ottima posizione in quanto centrale, comoda per girare a piedi. Colazione ottima, fresca e abbondante. Stanza molto pulita con aria condizionata. Bagno con phon e prodotti già presenti. Bella terrazza in cui sostare.
Cons: Un po' difficile da trovare in quanto il cartello non era molto grosso.
Lilly
1 year ago
10.0
Laura
1 year ago
10.0
Todo perfecto, ubicación muy buena, al lado de la plaza. El personal súper amable y simpático. El desayuno muy muy bueno. Todo perfecto.
Cons: Lo único que no nos gustó es la cama, un poco incómoda.
Laurence
1 year ago
10.0
Établissement très propre et personnel très accueillant. Nous avions passé un agréable moment. Tout était parfait petit déjeuner excellent.
Rodrigo
1 year ago
9.0
Su ubicación es muy cerca a la plaza central que tiene mucha vida hasta la madrugada incluso, pero aún así no se escucha el bullicio de la gente.
Cons: Todo estuvo bien.
marianne
1 year ago
10.0
Alessandro Giacomelli
1 year ago
8.0
Posizione ottima Riad molto bello e curato Colazione buona Camera spaziosa
Cons: Bagno un po' vecchio non in linea con arredamento Riad Camera con finestra verso strade rumorose Camera un po' buia
Bijay
1 year ago
8.0
Hotel sherazade is a great location..it is close to all the main attractions and amenities but still in a quiet location. The staffs are flexible and attentive. The rooms were clean and the breakfast was good. Good value for money!!
Cons: Mobile and WiFi connection weren't strong in the room, so I had to come to shared spaces to use the internet.
Vincot
1 year ago
9.0
Mónika
1 year ago
10.0
Hortelano
1 year ago
8.0
CARME
1 year ago
9.0
laurent
1 year ago
7.0
Cons: le lit un peu dure
andre
1 year ago
10.0
Hotel bem localizado, bem praticamente no centro de Marrakeck na Medina, Hotel bem limpinho, ar condicionado gelando super bem
Cons: O chuveiro não esquentou muito, mais nada que atrapalhasse, deu para contornar. Demais tudo ok
Diana
1 year ago
8.0
- localização - pequeno almoço - funcionários muito simpáticos - limpeza
Cons: - quarto podia ter mais lâmpadas - para quem tem dificuldade motoras, não recomendo. bastante escadas e banheira do WC muito alta
Ann
1 year ago
8.0
Very quiet which is just what we wanted away from the main square.
Lina
1 year ago
10.0
Great central location in the Medina of Marrakesh. Easy to explore the city! Nice room and pool. Lovely and fluently english speaking staff. If you would like to go out (for dinner or drinks) in Marrakesh during the weekend, you might want to book this well ahead of time!
Cons: Our shower head wasn’t working properly, but that was only a minor detail.
sandrine
1 year ago
8.0
Ryad typique du Maroc.
Cons: RAS
laurent
1 year ago
7.0
L accueil La gentillesse Le petit déjeuner très correct L emplacement près de la place djema el fna est parfait.
Cons: Les matelas avaient du vécus. Peu de rangement pour poser les affaires.
Salomé
1 year ago
9.0
Nous avons beaucoup apprécié l'emplacement de l'hotel à la fois au coeur de la médina mais dans une ruelle calme. Le personnel était très à l'écoute et sympathique.
mona
1 year ago
7.0
l'emplacement et le personnel sympathique
Cons: pas de wifi dans les chambres
Lidna Yergrid
1 year ago
10.0
Joanna
1 year ago
10.0
Otroligt trevlig och hjälpsam personal! Fint o gott frukost, bra läge! Städning på toppen nivå! Starkt rekommenderar!
Milton
1 year ago
7.0
Breakfast was lovely
Cons: The shower didn't work properly
RUTH
1 year ago
9.0
Chiara
1 year ago
9.0
Sara
1 year ago
7.0
eleni
1 year ago
10.0
Elena
1 year ago
9.0
The riad is in a central location in the Medina, the staff is very friendly, the rooms are comfortable and the spa service really excellent. The terrace on the top floor is very beautiful!
Sara Felipe Hernández
1 year ago
7.0
El Riad es bonito, está limpio y bien ubicado, la habitación amplia y bonita, pero no recomiendo coger la excursión a Merzouga con ellos, nos cobraron 100€ y no fue para nada una buena experiencia en el hotel de la primera noche (Hotel Camping Majorel Dades, nada recomendable). Comento aquí ya que no tengo otro espacio dónde hacerlo y la reserva fue a través del Riad Sherezade.
Cons: Las excursiones que nos vendieron incluían un alojamiento sin calefacción (pasamos la noche a 6º), con poco abrigo, con cena sin opción, a menú cerrado habiendo alergias en el grupo y para ducharnos con agua caliente o tener papel higiénico tuvimos que pedirlo. Se tienen que responsabilizar de vender cosas con una calidad mínima.
abdelilah Claudio
1 year ago
9.0
Sara
1 year ago
8.0
Humberto
1 year ago
8.0
laurence
1 year ago
8.0
Situation centrale dans la medina et en même temps au calme, chambre spacieuse, charme du riad, gentillesse du personnel, politesse et sourire
Cons: Rien
Manuel
1 year ago
8.0
Andres
1 year ago
10.0
La situación, muy céntrico.
Cons: Está al lado de una mezquita y a las 6:00 de la mañana te despierta la llamada al rezo
attilio
1 year ago
8.0
Ingibjörg
1 year ago
8.0
martinez llopis
1 year ago
8.0
Xantirico
1 year ago
6.0
Ss
1 year ago
6.0
Location and staff and roof.
Cons: We had two single beds which we couldn't move together and the shower was very weak.
Bouchra
1 year ago
9.0
il posto
Cons: niente
Mercedes Celine
1 year ago
9.0
Sonja
1 year ago
8.0
Marta
1 year ago
10.0
Jose
1 year ago
10.0
Sin duda, si vuelvo a Marrakech me quedaré en ese Riad. Muy bien ubicado, seguro, muy muy limpio, todo muy cuidado. Son muy amables todos, pero en especial gracias a nuestro recepcionista que se portó genial desde que llegamos hasta que nos fuimos, pendiente de todo y muy servicial. Es el mejor Riad de los que he estado hasta el momento. Lo recomiendo sin duda. Nos tocó la habitación 21 que era muy grande y con un baño enorme, y en la zona más tranquila del Riad. Si fumas pide habitación que de al patio porque solo se fuma en la azotea, para respetar el olor tan peculiar y dulce del lugar. está al lado de la plaza, con todo tipo de comercios cerca...incluso tiene al lado un bar restaurante donde hay alcohol, a precio altísimo, pero estás en Marruecos y el alcohol es un lujo! No lo pienses, este es tu Riad
Cons: en nuestro caso no hay nada que objetar
Alison
1 year ago
7.0
It was in a good location. Nice pretty interior patios. The staff were pleasant. The breakfast was a nice Moroccan continental affair with fresh orange juice and scrambled egg.
Cons: The bed and pillows , the hardest I’ve ever encountered travelling ( like sleeping on concrete). The bedroom could do with some refurbishment , a decent paint job and a bathroom refurb as toilet moved a lot whilst being used.
Daniel
1 year ago
8.0
AHMED
1 year ago
2.0
LYDIA
1 year ago
8.0
Magnifique Riad. Dommage que nous soyons arrivées si tard et parties si tôt ! La terrasse est vraiment agréable et la chambre très grande et très confortable.
Cons: Une partie de la douche était cassée (pas le pommeau principal mais la douche du haut). Dommage que nous n’ayons pas pu profiter de la piscine et du petit déjeuner.
Paul
1 year ago
8.0
Location and tranquility
Cons: Night staff entered occupied room Night staff woke up customer at 1.30 am to pay departure bill !!
Hugo
1 year ago
9.0
The location is very good: easy to find, inside the medina, nearby the famous square Jemaa El Fna and a walk away from everything else, also from taxis. The Riad is silent, very well decorated and the room is very cosy and elegant. The staff is friendly and welcoming, Breakfast is abundant and delicious.
Cons: Nothing
Meiniels
1 year ago
10.0
Le décor, le petit déjeuner, la situation.
Sabine
1 year ago
9.0
Marcel
1 year ago
7.0
The location is good, close to Jemaa el-Fnaa and not difficult to find. The host is very friendly. Breakfast time is 7am, but We need to leave 6:30. The host still prepare breakfasts for us.
Andrei Daniel
1 year ago
10.0
Everything was ok
Cons: Nothing to complain
Marcelo
1 year ago
8.0
Willie
1 year ago
9.0
Willie
1 year ago
9.0
Kat
1 year ago
9.0
Très bien placé au milieu du souk de la médina. Personnel aimable et serviable à tout moment et un restaurant de qualité.
Cons: Nous n'avons pas de remarques négatives.
JEAN
1 year ago
8.0
un hôtel dans lequel nous réservons régulièrement. Il se trouve idéalement à proximité de la Place. Chaque fois nous constatons des améliorations. Cette année nous avons testé le hammam. Notre intervenante était parfaite et prévenante. Merci pour la disponibilité du personnel qui nous a fait passer par la petite porte afin que de nous éviter de monter et descendre les étages (peut être prévoir de mettre la porte en fonctionnement officiel).
Cons: pour apporter une nouvelle petite amélioration, un petit thé ou de l'eau fraiche à la sortir du hammam serait un plus d'autant qu'il y a un petit salon à côté et les fauteuils autour de la piscine.
Luis M.
1 year ago
7.0
El desayuno muy bueno y variado y el personal simpaticos y amables
Cons: Hay una mezquita pared con pared del Riad y a las 6,00 nos despertaba la llamada a la oracion. La habitacion estaba en un segundo piso sin ascensor y dandole el sol todo el dia, ya que estaba en la terraza
Silvia
1 year ago
8.0
El hotel era muy bonito, muy bien ubicado y el desayuno muy bueno.
Cons: Había mucha diferencia entre unas habitaciones y otras. A nuestra habitación no llegaba la wifi. El agua costaba 2,5€ la botella de 1,5L, un precio muy elevado respecto al resto de sitios.
Silvia Lopez
1 year ago
9.0
Esta todo muy bonito y muy cerca de la Plaza Jemma Fna.
Cons: La abejas que hay a las mañana al servir el desayuno. Miles de ellas.
Alexander
1 year ago
9.0
MARIA
1 year ago
8.0
Patricia
1 year ago
6.0
Las terrazas
Cons: Las habitaciones
Guy
1 year ago
7.0
Very nice hotel in a quiet side street off a busy, narrow, bustling market street in centre of Marrakech. Small central courtyard was a nice haven from the busy streets. Staff very friendly and offered to take cases upstairs, which was needed since the stairs are quite narrow and we were on 2nd floor. Rooms clean and well furnished. Great outdoor terrace on 2nd floor for a good breakfast.
Cons: Some rooms are onto the courtyard or terrace and can be noisy if you're sleeping in!!
Fabienne
1 year ago
10.0
Patrícia
1 year ago
10.0
Sobretot el personal. Tothom molt amable i disposats a ajudar.
Zaida
1 year ago
10.0
O Riad é muito bonito, tem mesmo a vibe marroquina que se pretende para uma viagem a Marraquexe. Os funcionários são super simpáticos e atenciosos não poderíamos estar mais satisfeitos.
maria
1 year ago
10.0
Todo increíble tanto las instalaciones como todo el equipo una maravilla.volveria a ir sin dudarlo
Cons: Por poner una pega un poco molesto a las 4 de la mañana los rezos al tener una mezquita pegada y con altavoz mk
Susana
1 year ago
10.0
Juana
1 year ago
10.0
El trato de los trabajadores y el desayuno increíble.La habitación super grande con su aire acondicionado y las camaa super cómodas
Belén
1 year ago
10.0
La ubicación y el Riad era precioso
Cons: Nada
Alyssia
1 year ago
10.0
La beauté du lieu. Petit dej parfait ! L’accueil exceptionnelle, au petit soins. Très propre. À deux pas de la place jema el fna Mercii à tous le personnel!
Cons: Rien
Sylvie
1 year ago
9.0
La gentillesse et la disponibilité du personnel toujours aux petits soins. Mohamed, le réceptionniste de nuit nous a réservé un très bon accueil. Le riad est proche de tout et très facile à trouver dans une ruelle au calme . Petit déjeuner copieux .
Eileen
1 year ago
9.0
Lovely moroccan style hotel , spacious room, air-conditioning, clean, very friendly staff, breakfast could have been a bit different varieties as you've got the same every day but it was enough, overall I would recommend,
Cons: Rooms are a bit dark, and our room was faced to the allee and loud in the late night
Aránzazu
1 year ago
9.0
Annie Lacaule
1 year ago
10.0
Le décor du riad l'accueil très hospitalier la propreté et la proximité de la place djema el fna et aussi la qualité du buffet petit déjeuner
Fabio Bacchi
1 year ago
9.0
A. Cristina Pereira
1 year ago
10.0
Próximo da praça Jemaa El Fna( a uns 3 min), só precisei de usar o google maps na primeira vez que fui. porque não sabia onde era. O pequeno-almoço é bom e em grande quantidade, parece um brunch. O quarto era bem espaçoso, perfeito para quem viaja com a familia. Todos muito atenciosos.
Benjamin
1 year ago
10.0
Daniela
1 year ago
9.0
Gostamos de tudo, o pequeno-almoço, os funcionários sempre simpáticos. A localização é excelente.
Paul
1 year ago
9.0
Location and staff
Cons: Nothing
Paulo
1 year ago
6.0
Da localização e da simpatia dos funcionários.
Cons: O pequeno almoço não correspondeu às imagens visualizadas no booking. Pouca quantidade de tudo, inclusive do sumo que vinha em copinhos pequenos.
c
1 year ago
8.0
A lovely riad in the heart of the medina and a couple minutes walk from Jemaa el-fna. Friendly staff, lovely decor and all the facilities you need to enjoy your stay in Marrakech. The plunge pool was perfect to cool down in the middle of Summer especially if you have kids. Thank you for a memorable stay!
Cons: N/a
Loretta
1 year ago
7.0
Belen
1 year ago
7.0
Ubicación y personal
Cons: Ls toallas del baño no se cambiaron en toda la estancia y estaban grisaceas, eran muy viejas
Logopedia
1 year ago
10.0
El encanto del riad
Cons: La cantidad de escaleras para subir y bajar
Arsuffi
1 year ago
4.0
Filippo
1 year ago
8.0
La posizione di Sherazade è comoda rispetto al centro, il riad è accogliente e la piscina comoda per rinfrescarsi nelle giornate più torride. Il riad è silenzioso eccetto che come citato da altri utenti al mattino presto.
Antonio Jose
1 year ago
8.0
La ubicación ideal, está en centro del zoco muy cerca de la plaza, el desayuno decente, aunque la verdad, me esperaba más fruta en lugar de bollería industrial
Nicolas
1 year ago
7.0
Le personnel était très gentil, il nous a rendu de grands services durant notre séjour Le riad est très bien décoré, fidèle aux photos sur booking, et à un bon emplacement, avec une belle et agréable terrasse Le petit déjeuner basique mais bon
Cons: La réceptionniste du matin pas très impliquée pour répondre à nos questions Dommage que les chaises en fer forgé sur la terrasse ne soient pas confortables La climatisation des chambres à la peine avec les fortes températures qu'on a eues en été
Hubert
1 year ago
9.0
Proximité du centre, intérieur agréablement arrangé
Cons: Rien
daniela rute
1 year ago
7.0
LETIZIA
1 year ago
10.0
Bellissimo! Riad eccezionale in tutto, anche la colazione molto buona e abbondante!
Johan
1 year ago
9.0
Très bonne localisation dans le souk de Marrakech. Riad très propre, très calme et des chambres vraiment spacieuses. Le personnel est à l'écoute même si d'une manière générale on ressent vraiment que Marrakech est une industrie touristique.
Cons: L'eau de la petite piscine pas très propre.
Gemma
1 year ago
10.0
Karim
1 year ago
4.0
L emplacement proche de la place
Cons: Chambres et riad sale j ai dû faire le ménage en arrivant. Piscine très salé avec odeur d égouts. Personnel gentil mais incompétent .
Christophe
1 year ago
8.0
La proximité de la place, l’amabilité du personnel du Riad
Cons: La télé qui est juste décorative, Être réveillé au bruit des marteaux et burins dans le Riad et arriver au petit déjeuner à 10h00 et finalement me dire que c’est terminé alors que le nigth m’avait dit que c’était jusqu’à 11h00 Pas grave j’y suis resté qu’une nuit
Raquel
1 year ago
10.0
O que mais gostei foi o pequeno almoço variado (com ovos e triângulos de queijo), da simpatia do anfitrião e da parte da piscina, sendo que a mesma estava a encher quando chegámos logo muito limpa, mostrando cuidado. Para além disso, a piscina tinha uma boa exposição solar. A localização da Riad é ótima. Voltaria a esta Riad pois gostei muito.
Cons: Nada a apontar.
amine
1 year ago
8.0
La disponibilité du personnel La distinction du riad La proximité avec les points d'interets
Cons: La proximité du hall avec les chambres, au rdc surtout (bruit lorsqu'il s'agit de groupe notament). Idem pour l'espace restauration et piscine. C'est le point commun des riads en general
Alberto
1 year ago
8.0
Mariona
1 year ago
4.0
Alojamiento bien ubicado en la Medina
Cons: Baños sin ventilación y con mho, habitación con mucha humedad al lado de la “piscina” nada recomendable con gente con alergia a la humedad.
Liam
1 year ago
9.0
Johannes
1 year ago
9.0
crofty leeds
1 year ago
8.0
Breakfast was good, and location was exactly where we wanted to be within 5 minutes from the main square. We found the property to be exactly as expected and receiption when booking in and out was as expected, glad we didn't get any offers for trips etc.
Cons: We weren't told about the pool and found out when checking out which wasn't great as we'd been in 105 temp with no pool. We were told there is signs round the place, they must be hiden as we never saw any. Breakfast is ok could be better with fresh individual tea and coffee to the table instead of the big pots.
mara
1 year ago
4.0
O gerente ajudou a resolver o problema que ocorreu na primeira noite, a localização é muito cêntrica
Cons: Na primeira noite chegamos à noite e quando nos mostraram o quarto foi um terror. Estavam 47°C a noite, o quarto parecia uma verdadeira sauna que até impedia de respirar. O ar condicionado não funcionava e quando nos queixamos o que ouvi foi que eu estava a sofrer por ser gorda e que podíamos dormir no terraço ao ar livre. Após muitas queixas deram uma ventoinha, para três pessoas. Duas dormiram na cama e eu dormir duas horas no chão à frente da ventoinha. Apos me queixar com o Booking, o gerente ofereceu mudança de quarto para um no piso térreo, ar condicionado e bem mais confortável, apesar da casa de banho precisar de alguns arranjos. Por situações urgentes tivemos de sair duas noites antes e não nos devolveram o valor da cama extra que foi paga diretamente ao hotel e nada tinha a ver com o Booking. Piscina com água a cheirar mal, por falta de uso provavelmente. Muito pouco flexíveis.
Lamine-Riad
1 year ago
9.0
L’emplacement, la gentillesse du personnel, massage au top.
Cons: Un peu de bruit à cause des travaux
Clara
1 year ago
7.0
Lo que más me gustó fue la cercanía del centro para no tener que callejear
Cons: Que podrías estar más limpio
Javier
1 year ago
7.0
Beau riad. Personnel agreable et serviable.
Cons: Le petit dejeuner. En un mot: lamentable. Pour un établissement aussi beau je m'attendais à beaucoup mieux. Autant s'en passer et manger dehors correctement.
carole
1 year ago
10.0
La proximité de la place Jamel el fna,accueil chaleureux, disponible, propreté des chambres et équipements,la piscine,petit-déjeuner,
Cons: Ras
Christine
1 year ago
8.0
Sa situation le confort et la propreté
Hossain Akhtar
1 year ago
5.0
The location is excellent at the hub of old Medina and in walking distance from most tourist attractions.
Cons: 1.Their electrification system is faulty and not up to date. During my short stay the electric supply was interrupted twice for reasons best known to them. 2. They did not provide any water at break fast. When asked for the staff politely said -“it is not covered in our policy
Melissa
1 year ago
9.0
Os funcionários, pequeno almoço
Rachid
1 year ago
9.0
Greta
1 year ago
10.0
Claire
1 year ago
9.0
L'emplacement Le petit déjeuner La.gentillesse et le sourire du personnel La fraîcheur de la chambre La climatisation dans la chambre Le calme du riad
Cons: La chambre est sombre, cela manque d'eclairage Manque un deuxième oreiller Mais cela ne nous a pas empêche de passer un excellent séjour
Manuel
1 year ago
10.0
Simpatia de toda a equipa, pequeno almoço tipico marroquino e localização perfeita. Parabéns.
Lorena
1 year ago
10.0
Renata
1 year ago
8.0
Prachtig hotel. Lekker ontbijt. Top locatie.
Cons: Top locatie , je moest wel met je koffer door de kleine straatjes : mini ongemak.
Juliet
1 year ago
8.0
Breakfast was good and location was excellent. Loved the plunge pool
Cons: The room was quite small
Lecomte
1 year ago
8.0
Elisa
1 year ago
10.0
Yunhua
1 year ago
10.0
Very beautiful Riad in traditional style, a feeling like in 1001 nights, wonderful! Very good location in the traditional Medina, many restaurants and shops nearby, bus to/from train station in easy walking distance. Wonderful rooftop to relax and have breakfest. Friendly and helpful staff.
Cons: The only negative point: Riads are not designed to be a hotel, so rooms are not well noise-isolated.
Fatima
1 year ago
8.0
Nuno
1 year ago
9.0
Eva
1 year ago
9.0
Tout, du personnel au petit déjeuner en passant par l'emplacement, la chambre, la sublime vue depuis la terrasse, la piscine et son espace cocooning. Je suis ravie d'avoir choisi ce Riad pour m'accompagner dans ce voyage.
Cons: N'étant pas habituée à des lits un peu durs je dirai que c'était le seul bémol sinon tout le reste était parfait.
Laurence
1 year ago
10.0
Localisation top. Personnel très sympathique. Petit déjeuner copieux et très agréable sur la terrasse. Le bassin top pour un enfant
Cons: Rien
Leonel
1 year ago
6.0
Patricia
1 year ago
9.0
Oussama
1 year ago
9.0
La serenità e la tranquillità, colazione abbondante e perfetta, posizione strategica per la piazza
linda
1 year ago
8.0
Federica
1 year ago
8.0
La struttura ha una posizione ottima rispetto alla piazza principale e alle principali attrazioni turistiche. Molto bello, pulito e con personale cordiale. L ho trovato un ottimo posto che ci ha accolti al nostro arrivo in città con cordialità e professionalità. Ottima la colazione!
Cons: Al mattino presto si sente il suono delle preghiere come avviene in moltissimi posti. La stanza non era luminosissima ma è una cosa inevitabile nei riad che per loro struttura sono spesso esposti solo all interno.
Ana Marta
1 year ago
9.0
Alojamento muito bonito, limpo e bem localizado adorei. Fuincionarios muito simpáticos.
Cons: A única coisa que tenho a apontar era que a minha cama não tinha o lençol de baixo, mas depois fui pedir na receção e tudo se resolveu
Sarah
1 year ago
8.0
Chartier
1 year ago
7.0
Localisation terrasses deco
Khadar
1 year ago
9.0
Tout
Cons: Rien
NOCQUET
1 year ago
1.0
L emplacement
Cons: Une personne du personnel et la direction pas correct
Bénédicte
1 year ago
10.0
La décoration est très belle. Nous avons dîne au restaurant de l'hôtel le premier soir et c'était très bon. Tout comme les petits déjeuners. L'emplacement est super.
Cons: Rien tout était super.
vanda
1 year ago
1.0
Localização.
Cons: Havia baratas no quarto e zonas comuns. A “piscina” é mínima e suja. Meramente decorativa. Muitas escadas para acesso aos quartos.
N
1 year ago
5.0
Very close to the square, people were friendly
Cons: The rooms had no functioning lights. The floors were not very clean and the stairs were so steep to get to our room
elena
1 year ago
10.0
La ubicación estupenda. La decoración e instalaciones.
Cons: Me gustó todo
David
1 year ago
9.0
Le petit déjeuner était varié et bon, avec un service sur la terrasse au soleil c'est vraiment top. Le personnel est avenant et très sympathique. On passé un agréable séjour.
Cons: C'est un détail, le lit était un peu dur, mais c'est mieux dur que mou!
Giuseppe
1 year ago
7.0
No
Cons: The stairs
André Cunha Santos
1 year ago
8.0
Limpeza, pequeno almoço impecável, senhor muito atencioso e respeitador muito atento. Rececionista impecável
Cons: Água da piscina e de ter sido enganado com o preço das bebidas alcoólicas,
Fatima
1 year ago
10.0
Monica
1 year ago
4.0
Execente localização.
Cons: A maioria dos funcionários não eram simpáticos nem prestáveis. A limpeza deixava muito a desejar (tapetes imundos e sujidade debaixo da cama desde o inicio ao fim da estadia). Colchões péssimos, com covas e molas partidas.
Beatriz
1 year ago
8.0
Muy buena ubicación
francesca
1 year ago
6.0
La posizione, la parte esterna del Riad e la colazione
Cons: Scarsa pulizia, asciugamani medi cambiati e non riassortiti.
Pavel
1 year ago
10.0
Valentina
1 year ago
8.0
La struttura è molto carina. Comodo per raggiungere i maggiori punti di interesse. Inoltre ci hanno preparato la colazione l'ultimo giorno, quando siamo andati via alle 7 del mattino.
Cons: Non poter pagare con la carta il transfer dall'aeroporto.
andreia
1 year ago
7.0
Terraço e pequeno almoço razoavel
Cons: Barulhento, desorganizado. O transfer que nos levou ao aeroporto nem nos deixou perto da porta da entrada. O funciinario do pequeno almoço pouco atencioso. Obras muiti cedo de manha.
Sandra
1 year ago
10.0
Das Zimmer war außergewöhnlich. Man schließt es mit zwei Türen. Alles sehr sauber. Personal sehr zuvorkommend. Einer an der Rezeption sprach sogar deutsch und war uns behilflich mit ausdrucken unserer Flugtickets, da Marrakesch keine online Tickets akzeptiert. Dachterrasse war schön. Frühstück war auch sehr gut. Kuchen und Aufstriche wurden immer abgewechselt jeden Tag. Man konnte auch nachbestellen wenn noch was wollte. Minztee und Kaffee zum selbst holen an der Theke drin zum Frühstück. Direkt in der Innenstadt, alles schnell zu erreichen wie der grosse Djemma el Fna Platz und Souks. Direkt beim Hotel in der Gasse sind Getränkemarkt und Ausflugsbüro.
Cons: Birne zweimal kaputt im Bad, evtl Problem mit Elektrik. Aber Bad hatte zwei Beleuchtungen daher kein Problem.
Miguel Hideki
1 year ago
10.0
Koro
1 year ago
8.0
Kate
1 year ago
8.0
Cecile
1 year ago
8.0
Très bien placé au coeur de Marrakech. Très joli Riad. Le personnel est gentil et très serviable. Le petit petit déjeuner était top. Il y a des terrasses et des endroits pour s'asseoir et se reposer partout. C'est très calme.
Cons: Il y a eu un problème de plomberie mais qui a été réparé très rapidement. La piscine est très petite au coeur de la deuxième partie du Riad (deux Riads collés les uns aux autres), c'est plus pour se rafraîchir que pour se baigner réellement mais très sympa quand même.
Roberto Carlos
1 year ago
9.0
En general todo bien.
Cons: No llega wiffi a las habitaciones, tienes que salir y sentarte fuera. Pero todo lo demás bien.
KarenLara89
1 year ago
8.0
L'atmosfera fantastica, gli arredi che rendono il tutto accogliente, la terrazza con tutti i comfort e la colazione buonissima.
Cons: Purtroppo non siamo riusciti ad utilizzare la piscina perché non era aperta dalla mattina presto...
Sarina
1 year ago
9.0
The riad was beautiful, great breakfast, super location , we loved it, great for families too, spacious terrace.
Cons: We loved everything, we didn't expect to hear the 5 am chanting so clearly and be waken up at 5am every morning. Our room was situated just next to a mosque so the morning prayers were very loud and clear, if you don't mind being up early, this makes it for a great experience too. So overall there isn't anything we didn't like.
Clara
1 year ago
8.0
Jorge
1 year ago
8.0
Sònia
1 year ago
9.0
Sharey
1 year ago
1.0
Alle schlecht
Cons: It was enough for us when a cockroach landed on my head. According to the hotel, the caracal larvae and mice come from the ceiling. That was the worst hotel experience of our lives.
Arina, Andrei
1 year ago
5.0
Ylenia
1 year ago
8.0
Marco
1 year ago
8.0
MIR
1 year ago
4.0
Posizione.
Cons: Stanza non accogliente. Bagno deludente. Pulizia scarsa.
Joana
1 year ago
10.0
Foi tudo muito bom. Funcionários sempre prontos a ajudar. Muito boa localização. Gostamos tanto que voltamos a reservar para uns familiares para Setembro.
Cons: De nada!
Noelia
1 year ago
9.0
Personal amable, instalaciones comunes muy bonitas. Buen desayuno.
Cons: Quizás falta de luz (artificial) en las habitaciones y baños
Tim Hunt
1 year ago
6.0
Close to central square
Cons: Took up and down 3 floors to reach my room.
Norbert
1 year ago
6.0
Camille
1 year ago
10.0
Emplacement central - tout peut être fait à pieds Le personnel est incroyable La nourriture La décoration et les services proposés
Kris Amor
1 year ago
7.0
AMAL
1 year ago
8.0
Emplacement idéal pour découvrir l'ancienne médina de Marrakech, personnel très serviable , lit confortable , petit déjeuner correct, parcontre prix élevé tt de même.
Cons: Rien
Frederic
1 year ago
8.0
Michel Meert
1 year ago
9.0
La localisation et gentillesse
Cons: Rien
Giuseppe
1 year ago
9.0
Laury
1 year ago
9.0
Le personnel est à l'écoute gentil serviable
piera
1 year ago
8.0
Dora
1 year ago
6.0
Arianna
1 year ago
7.0
Thekla M.
1 year ago
7.0
Typisches Riad mit großem Zimmer (Nr.8) zum Innenhof. Tolles Frühstück auf der Dachterasse.
Cons: Leider sehr hellhörig wenn andere Gäste nachst heim herumkommen laut reden oder morgens die schweren Riegel auf und zu sperren. Man kommt nur zu Fuß zum Hotel und muss mit den Koffern durch die engen Pflasterstraßen.
zakia
1 year ago
8.0
Le ménage a bien été fait et des gens ont été à l'écoute pour le petit déjeuner et autres
Cons: Je n'ai pas eu de produit d'hygiène tous les jours
Nadia
1 year ago
10.0
Tout était parfait ! Le personnel est vraiment professionnel, gentil et réactif dans la réponse aux messages (avant et pendant mon séjour). L’organisation de la navette vers l’aéroport. La beauté du lieu, la proximité avec la place Jamel Fnaa, le petit déjeuner généreux, La chambre est très confortable. Les photos sur le site sont conformes à la réalité.
Cons: Tout était parfait pour moi
Margaux
1 year ago
9.0
Personnel adorable ! Emplacement top
Dennis
1 year ago
8.0
Luca
1 year ago
8.0
Daniela Ibelli
1 year ago
9.0
Ben
1 year ago
10.0
Pedro Andres
1 year ago
9.0
Limpieza, ubicación, decoración y atención de los trabajadores.
Cons: Nada
jean francois
1 year ago
6.0
Cons: chambre sans fenêtre promesse de petit déjeuner à emporter non tenue hevergelent dans immeuble voisin
Mascha
1 year ago
9.0
Mooie plek en heerlijk rustig. Heerlijk ontbijt!
Cons: Niets
Stephan Boesereilly
1 year ago
8.0
It is a nice Riad, located next to the souk. Very friendly staff. Nice roof terrace with a view to the Atlas. Breakfast is fine. The small rooms are a bit too dark for me. And you can hear everything
Cons: Difficult to find since it is on a side road. Get on contact with the hotel. They can help
Stefan
1 year ago
9.0
Jovica
1 year ago
10.0
Great terrace with nice view and excellent food
geraldine
1 year ago
10.0
La chambre était spacieuse, calme et confortable
C
1 year ago
10.0
Great location, comfortable rooms, nice roof terrace, nice plunge pool, really helpful staff. Would stay there again.
Mirjam
1 year ago
10.0
Der kleine aber feine Pool und die Dachterasse!
Cons: Das Bett war ein bisschen hart aber man gewöhnte sich daran!
Albert
1 year ago
9.0
Todo muy bien. El personal muy amable y todo limpio. El desayuno por la mañana muy bueno y variado en la terraza. Riad muy bien ubicado en el centro de la medina.
Cons: Nada
Holger
1 year ago
10.0
Mario
1 year ago
10.0
danielaccborges
1 year ago
7.0
Boa relação qualidade-preço. Excelente localização.