InsiderInns - Get Closer to the Dream

Pedro

1 year ago

8.0

Good location ok room

Cons: Shower had no pressure. The pools were a bit dirty.

Priscilia

1 year ago

10.0

Simon

1 year ago

9.0

The hotel was a sanctuary. Friendly staff and lovely public spaces.

Cons: The shower was hanging off the wall, but it didn't matter, given the price.

Anonymous

1 year ago

10.0

The Riad has amazing staff! Both of the Hichams were so lovely and all the staff made us feel so comfortable and reassured. The breakfast in the morning was beautiful, the room was great. It was very clean and this riad exceeded our expectations. Whenever we needed something the staff were so attentive to our requests and always made us feel safe. I could not recommend this Riad more!!

Kirsty

1 year ago

10.0

I loved this beautiful, tranquil, calm riad, a real haven of peace & calm away from the hustle of the souks and the main square. My room was simple, but absolutely perfect, it had everything I needed. A comfy bed, clean, bottled water, wardrobe and a nice shower. It was in a great location within easy walking distance of everything and as a solo traveller I felt safe no matter what time of day or night! It was also easy for taxi pick ups & drop offs. Hicham from the riad was amazing, he was in contact straight away to make sure I had everything I need and even found me a better balloon ride with a much earlier time to make sure I didn’t miss the sunrise - perfect! Can’t rate the place enough, the dipping pool on the roof was perfect to cool off, read a book or just take in the surroundings. The food was amazing and I love, love, loved my lamb tagine! Just perfect!

Christy

1 year ago

9.0

Place was super clean and people were friendly

Cons: Where it was based. But I think this would be the same for any riad

Betharia

1 year ago

7.0

beautiful interior, the pool and the roof top area

Cons: need to improve the breakfast crews, sometimes our menu different from what we order

Rafael

1 year ago

8.0

Location is great, few min walk away from the main square. The breakfast was nice, they make you eggs on request. Room was tiny, but was Ok, wasnt noisy as expected. The pool was beautiful.

Angela

1 year ago

5.0

I left too early in the morning to have a breakfast I was only there for one night Petals in the room does not make it a boutique hotel!

Cons: The shower was ridiculous It had no retaining wall so the water went everywhere The room was very small for a relatively large (and more expensive than most) riad

Delosreyes

1 year ago

10.0

Ian

1 year ago

7.0

The location was OK but a bit of a hike to the main square. The breakfast was pretty good but despite asking for scrambled eggs each day I was given an omelette each day. All eggs, I guess!! The very best thing about this Riad was the excellent staff.

Cons: My room was in the annexe and not the main Riad area, which was disappointing, after all, I wanted the Riad experience. Being located in the Medina means that transport cannot get right to the property and you will have to walk the last 100m. It is a 950m walk to the centre of the main square through the narrow and very busy alleyways. Late night/early morning group arrivals woke me a couple of evenings because of their noisy talking. My room was in a kind of annexe under the roof terrace and each night there was a drumming show which meant no sleep until it finished at 10pm. Then the call to prayer kept me awake as we were close to the local Mosque along with the staff putting the chairs back in position after the show and ready for breakfast, scraping on the concrete. It was not the fault of the staff. This Riad can accommodate close to 100 people!!!!

Paul

1 year ago

8.0

It was a traditional Riad, right in the Medina heart of Marrakesch.

Nathan

1 year ago

10.0

The staff were all amazing. Omar was extremely helpful and friendly, and was happy to provide recommendations for places to visit and where to go for food etc. The breakfasts were also very good, with a generous amount of food.

Cécile

1 year ago

10.0

Staff is really nice! They kept our luggage at the riad while we went to a 3 days trip to the desert, it was really practical

Xiaohua

1 year ago

10.0

Bára

1 year ago

5.0

Cons: Location the room — you can hear everything

Lana

1 year ago

9.0

Oihane

1 year ago

10.0

The staff very kind and welcoming

Cons: Bed really hard... extremely uncomfortable. Bring earplugs as it's close to mosque. Hamman and massage too expensive for quality.

Muhammad

1 year ago

10.0

Consuelo

1 year ago

8.0

The staff were super friendly, and the food was very good. The Riad is clean, beautifully decorated, and the beds were really comfortable. The location was also excellent, easy to get around and close to key attractions.

Cons: The Riad is charming, but our experience was affected by a few issues. Our room had no window, which made it feel a bit closed in, and it was located next to the stairs, so it was quite noisy at times. There was also a lot of light coming in through small windows above the door, which made it difficult to sleep. Unfortunately, the shower wasn’t working properly during our stay.

Laurie

1 year ago

8.0

Little oasis from the hustle and bustle of Marrakech The staff were very attentive, helpful and friendly, nothing was too much trouble especially Baggou The Riad is beautifully presented with lovely smells Breakfast on the roof terrace was delicious Highly recommend

Ruslan

1 year ago

8.0

Zachary

1 year ago

10.0

This Riad was a beautiful blend of tradition and tranquility. We were welcomed and introduced to Marrakech by Omar whihc was a warm and friendly start to our trip. A serene courtyard filled with Moroccan details. The rooms were thoughtfully decorated. The rooftop was nice, with panoramic views of the city and Atlas Mountains in the distance. The staff made us feel at home from the moment we arrived. A truly magical escape.

Cons: The food wasn't 10/10 because it was quite a basic selection each morning of Moroccan style pancakes and cakes.

Kacper

1 year ago

10.0

very clean, nice area. Very nice and helpful staff

Florent

1 year ago

4.0

The patio and terrasse are good

Cons: The room was really tiny with a door that barely close you can hear everything that happens outside the room not ideal to sleep well…

John

1 year ago

3.0

The staff were very good

Cons: Next door to a mosque This was not noted in description and was woken at 5 every morning And whole road was very noisy with door banging constantly very little sleep

Charlie

1 year ago

10.0

Mauricio

1 year ago

10.0

Danielius

1 year ago

10.0

It is the most beautiful place you can stay in. The staff is very helpful and nice.

Cons: _ Staff

Elisabetta

1 year ago

7.0

Lucie

1 year ago

10.0

We really loved the atmosphere. It was so calming and relaxing. We were two girls scared in the new city with a new rules, but the employees calmed us down with a delicious tea and welcoming atmosphere. They were always there for us when we needed something or wanted to know something, or they recomended us some trips as well. The place have really nice rooftop with amazing view. The food is really good there we looooved the breakfasts. They always took care of us asking how was your day? everything all right? and so on. It was nicely close to the center. It was amazing experience and we recomend this riad.🥰🥰

Tania

1 year ago

10.0

Staying here was perfect for a short trip. The location was great as it was easily accessible to all main attractions by foot, and it was easy to find being on a well lit street that had landmarks we could use as a guide. We absolutely loved trying the traditional Moroccan breakfast and thought it was great to get a range of food to set you up for the day. The Riad was a perfect space for tranquillity after exploring the loud, bustling streets of Marrakech. every time I stepped into the Riad the space had a comforting relaxing smell due to the spa and it really made it feel at home in a place so new to us. Note to anyone booking - Riads tend to be like huge guest houses and so you can hear quite a bit in your room with outside noise, however everyone was respectful at night. If you're a light sleeper take ear buds because the call to prayer can be quite loud and you would be situated right next to a mosque. We went during Ramadan therefore, the call to prayer was even earlier. The food is great, if you're looking to grab a post flight meal whilst waiting for your room to be ready! In particular the Pastilla if you like sweet and savoury combined!! Finally - the staff were INCREDIBLE, I have never been anywhere where the hospitality is that exceptional - huge thanks particularly to Hicham and Omar - they were extremely helpful and welcoming. They ensured we arrived safely to the Riad and back to the airport too and give you the most fantastic welcome when you arrive.

Cons: The shower room was quite small, but it was still clean and was cleaned everyday with fresh towels. There is not much natural light in the rooms due to the layout, but you can open your shutters for a little bit. However, we didn't spend much time in our room apart from to sleep, shower and get ready! We spent most of the time on the wonderful rooftop :)

Mégane

1 year ago

8.0

Nicole

1 year ago

8.0

The staff at Riad Samir were amazing available 24/7 to help with anything needed! Location is a perfect 10 minute walk to the main square filled with restaurants and a nice little cafe. They also have a great selection of local coffee.

Paolo

1 year ago

6.0

Position central in the Medina and near the main attractions. Staff available to help and support. Clean room.

Cons: No place to enjoy dinner indoor during winter time; At the beginning it was assigned to us a very small room that after 2 days we asked to change for a more confortable one. ( if we hadn't had the change the price would not have been suitable .. pay attention to the room assigned) Dinner menu is fine and good but for max 2/3 days

Nayanshree

1 year ago

7.0

Staff is very courteous and welcoming. Food is delicious. Location wise it is a 10 mins walk from taxi stops. With a kid it could be little inconvenient especially at night.

Cons: Rooms are bit ordinary and compact compared to our other Riad stay. Bathroom needs refurbishing

Saowanee

1 year ago

7.0

Pier

1 year ago

1.0

The rooftop

Cons: No support in fixing damages

Krizza

1 year ago

9.0

Ioana

1 year ago

9.0

Crina

1 year ago

9.0

The staff really nice Facilities

Cons: Room with no windows Location not so great

Candy

1 year ago

8.0

Staff are excellent..polite and helpful at all times.

Cons: Our first room was so small we asked to be moved. There was a lot of disturbance at night caused by other guests opening and closing doors.

Malgorzata

1 year ago

10.0

The Riad was very clean and staff extremely friendly and helpful. Highly recommend.

Cons: N/A

Paul

1 year ago

10.0

Ian

1 year ago

8.0

Location was a short walk from Jemma El Fna square. Super clean and a calm oasis from the hustle and bustle of Marrakech

Cristina

1 year ago

10.0

I spent my first night in Marrakech here before going on a tour and I was not disappointed. The riad is beautifully decorated, very pretty and cozy, it’s located in a convenient area for drop-off and pick-up and the staff were very welcoming. The room I got was comfortable and perfect for me, everything functioned properly and the rooftop terrace was lovely. I had my dinner there after a fantastic sunset with the colors and sounds of the Marrakech medina. As I had to leave early in the morning, the staff arranged a little breakfast takeaway for me and helped me get to the meeting point for my trip.

Cons: If I had to complain about anything, it would be the loudness of other guests in the corridors. My neighbors had quite loud conversations across the hallway from one room to another in the evening, instead of literally just stepping closer to eachother and keeping their voices down a little. So absolutely no fault at all of the staff or management, just other people who don’t understand the concept of respect in these houses that are usually not soundproofed. That’s the character of a riad, I find it baffling how some guests don’t have more consideration.

Adriano

1 year ago

10.0

Nice people, lovely place

Cons: N/A

Eva

1 year ago

10.0

The breakfast was delicious. The location of the riad was excellent, making it easy to explore the surrounding area. One of the highlights was the stunning terrace, which provided a perfect spot to relax and watch the sunset. The hospitality was exceptional. The interior of the riad was beautifully designed, combining traditional charm with elegant details.

Mariapia

1 year ago

10.0

The staff is lovely, Omar at reception and Abdeljalil as manager will stay in my heart. Ready to help you for every little thing, the riad is really lovely, we also decided to have dinner there one night because the environment completely envelops you

Ken

1 year ago

10.0

An Exceptional Stay at Riad Samir Privilege Boutique Hotel & Spa We had an amazing time at Riad Samir Privilege Boutique Hotel & Spa! From the moment we arrived, we were impressed by the attention to detail and the warm hospitality. The hotel was impeccably clean, and the decor was absolutely stunning—elegant yet cozy, with a perfect blend of traditional Moroccan style and modern touches. The staff went above and beyond to make us feel at home, ensuring we had everything we needed for a comfortable stay. The spa was a perfect retreat for relaxation, and the peaceful ambiance made it the ideal place to unwind after a day of exploring. We couldn’t have asked for a better experience. Highly recommended for anyone looking for a luxurious and serene stay in the heart of the city!

Georgia

1 year ago

7.0

Lia

1 year ago

1.0

The staff in the hotel was nice but this property tried to scam me out of 600€. It’s been 1 month that they have still not refunded my other 2 cancelled bookings (that were cancelled within the cancellation period of course), despite numerous attempts to handle the situation. Would never book this hotel again, it’s a nice place but it’s not worth it at the cost of being scammed!

Gyula

1 year ago

9.0

Good location, good rooftop terrace, kind staff. I would recommend

Hannah

1 year ago

9.0

We had the most amazing stay the staff were so accommodating welcoming and kind, Abdou, Omar specifically and the rest of the amazing team made us feel right at home and helped us at every turn. The riad was beautiful, breakfast was amazing, we slept well and it was nice nd central to everything we needed. Would definitely stay again. 👌

Cons: Nothing

Polina

1 year ago

9.0

We had an amazing experience at this hotel in Marrakesh! My parents and children stayed there, and they were absolutely delighted with everything—the warm hospitality, the attentiveness of the hosts, and the outstanding quality of service. A special thank you to Abdeljalil, who went above and beyond to make their stay perfect. His kindness, professionalism, and dedication truly made a difference, and I am incredibly grateful for all his help. If you’re looking for a place where you will feel welcomed and well taken care of, this is definitely the right choice. We highly recommend it and will surely return!

Jérémy

1 year ago

4.0

Location

Cons: It’s very loud. They have electricity issues, so first night the power went off. I have a cpap so it was a big deal for me. Next day they moved me for another room, and hot water was hazardous there. It ran out in the middle of my shower, had to finish with cold water.

Nisha

1 year ago

10.0

Paolo

1 year ago

10.0

Very good position in the medina, close to the souk and the central square. Very clean hotel and staff super friendly and attentive Great value for money

Cons: The only minor thing is that you cannot arrive by car to the hotel, as it’s in a pedestrian area, you must walk 500m to get there. Just consider that in case you have lots of baggage

Andy

1 year ago

10.0

Excellent stuff and terrace

Moyinoluwa

1 year ago

9.0

The property is so clean even though they location isn’t. And the staffs are very accommodating and helpful. Hischam(one of the staffs) stood out for me Thumbs up for him🤭

Cons: The location

Marija

1 year ago

9.0

Thank you very much for hospitality! We were 2 couple, had hammam also and massage at hotel that was nice. Stuff is super friendly and always there to help you. If we will go back to Marrakech this will be place where we will sleep. Shkran!

Julia

1 year ago

9.0

The staff were extremely helpful, the breakfasts were delicious and the Riad was very well positioned to walk anywhere in the Medina. Some lovely eating places close by.

Elisa

1 year ago

8.0

The localisation and the staff

Lili

1 year ago

9.0

We all enjoyed Riad Samir, the family of 6, we stayed for 7 nights, and that is the optimum time to spend here so you can feel and LIVE all the Riad magic moments in Marrakech Medina. Exceptional staff (incl very professional managers), rooms are cleaned every day 👏, food is among the better ones too, and the rooftop 😍😍😍

Cons: So, the spa and massage are not so bad, but you can find a better one (maybe it's because of wintertime)

Bill

1 year ago

10.0

Staff were so nice and very welcoming. Would highly recommend. The room was good and a good deal considering its price. Lovely experience.

Coronelli

1 year ago

9.0

Everything was amazing and nice Riad just like in the pictures..staff super friendly.

Cons: Really small bathroom ;)

Silviu

1 year ago

8.0

Regan

1 year ago

10.0

Such a beautiful space with such amazing and kind staff, our stay here couldn’t be faulted one bit. The food is also 10/10! We had a massage while we were here in the hammam and it was so relaxing and such an added bonus. A special shoutout to Omar who looked after us during our stay and made sure everything was perfect! Thank you so much

Cons: Nothing everything was 5 stars :)

Vagelis

1 year ago

10.0

The staff was out worldly friendly and helpful with anything we requested. The ground area with the small pool is completely stunning and the terrace, where breakfast is served, gives you a lovely view of the city. Would definitely visit again.

Cons: The first room was a bit small, but they agreed to change it on the second day. Once again, the staff is amazing!

Roko

1 year ago

9.0

The staff was very helpful and friendly. They have made our stay easier and without a question they were the best part of our riad experience. They made good recommendations and helped us get around Marrakesh more efficiently. Very good value for money.

Crv

1 year ago

7.0

Location was great

Cons: Very small room

Leon

1 year ago

8.0

Ioana

1 year ago

5.0

Andrea

1 year ago

7.0

Julie

1 year ago

5.0

Cons: Worse bed I have slept on in 20 yrs

Fatma

1 year ago

7.0

The staff was truly exceptional—kind, welcoming, and attentive throughout our stay. The breakfast, while simple, was fresh, generous, and delicious. The rooms were cleaned thoroughly each day, ensuring a comfortable and tidy environment.

Cons: Our room was uncomfortably small, with a cramped atmosphere, and the bathroom was in need of renovation. The air conditioning unit malfunctioned during the night, disrupting our comfort. Additionally, the property was quite noisy, with sounds from neighboring rooms easily audible. The proximity to a nearby mosque meant that the early morning call to prayer was clearly heard; light sleepers might consider using earplugs. The spa massage experience was underwhelming, feeling both average and rushed. While the location within the medina is standard for most riads, it occasionally felt unsafe. Moreover, taxis are either unable or unwilling to enter the medina, necessitating a walk of at least 10 minutes to the main square to find transportation.

Maria

1 year ago

9.0

Eleanor

1 year ago

10.0

Carolina

1 year ago

10.0

Beautiful Riad with flexible and very kind personnel. The room was small but comfortable with shelves and hooks for clothes hanging. However, a shelf in the bathroom is needed for toiletries. The bed was comfortable with normal temperature in the room (ac). Beautiful surroundings during breakfast with tasty Moroccan food. The baked bread was delicious.

Cons: Noisy door locks.

Moitreyee

1 year ago

10.0

The staff in Riad Samir are very welcoming. They will make sure that you receive the best treatment while in Marrakech. I personally interacted with Omar, Badar, Abduljalla, Anas.. Pardon me for any wrong name spelling . They have arranged the breakfast even out of their schedule . Suggested the best luxury hotel for Sahara Desert safari which was cheaper than what I got in Viator. The food Rfissa, Tagine with prune and Lamb, .. I couldn't thank much for this. The hotel Riad Samir has my heart.

Cons: Nothing such

Zoe

1 year ago

7.0

Lovely staff, so kind and thoughtful. Beautiful detail in the decor, clean rooms everyday.

Cons: The location- nothing to do with the actual riad, it was perfect ! However the location for me did not feel very safe. As a young couple, we felt uncomfortable walking around outside of the hotel.

Vilius

1 year ago

7.0

Hamza

1 year ago

10.0

We liked the stay, the staff was helpful and the location is good

Cons: Nothing

El

1 year ago

10.0

Lovely breakfast

Stuart-macdonald

1 year ago

3.0

Jane

1 year ago

9.0

Michail

1 year ago

10.0

It was that we stay to this riad. Rooms arw very clean and quite, it has nice roof garden restaurant with nice view of marrakech. The hospitality was very warm from the staff for all of our needs. Especially i want to thank abdeljalil from the reception for his great energy and very friendly atittude.and also young anash for his smile and his company.

Anna

1 year ago

4.0

The Riad is very pretty and stylish and our room was quite clean but the staff rudely told us no when we asked to take our mint tea in our room when we arrived.

Cons: The staff were very slow to check us in and made us wait in the lobby at a table with used cups and dishes on it after we said we were tired and wanted to go out to dinner. The breakfast was okay but the coffee was bad. We had massages which were overpriced at £50pp and done in a cold basement just beyond the staff quarters with the door open. There was a smell of dirty water in our room. The transfers to the airport were expensive at €20 each way.

Joe

1 year ago

10.0

The real Marrakesh medina experience, just a short walk from the main square through the bustling market streets.

Charlotte

1 year ago

10.0

A beautiful riad, well decorated and great roof top.

Cons: It was a little hard to find, and can be a little noisy from the room.

Jenna

1 year ago

10.0

Staff were very helpful, location was very convenient and facilities were lovely

Lucy

1 year ago

10.0

We loved everything about our stay! Our room was perfect for the two of us and was cleaned every day when we got back in the evening. The breakfast was delicious every morning on the peaceful terrace. But the best part of our stay was the staff. We haven’t experienced anything like it, they were so helpful and friendly and made you feel like family as soon as we arrived, a special thank you to Omar who helped us with everything throughout our stay to book excursions, drivers and helped us whenever we needed! I would also recommend booking the Hamam spa treatment on your last day it was amazing. 10/10 stay

Cons: Nothing

Robin

1 year ago

10.0

Beautiful Riad. Everything was clean and looked like the pictures shown. Do not hesitate to book here, we loved our visit and will be back! The location is very great, right next to the Ben Salah Mosque which was a good point to put into maps so you don’t get lost, 10 minute walk to the square. We want to give a special shout out to Hachem and Omar, but overall every single member that worked here was friendly, always open to have a chat with you and talk to you and help with anything you needed, thank you for making our trip so special❤️🙏🏼

Cons: Nothing bad to say. We did get woken up once by the morning prayer call, but we did not see this as a negative, embrace the culture here and get up at least once at sunrise to listen to the prayer call. It’s a magical experience

Lok

1 year ago

10.0

Beautiful roof top area for breakfast. Staff were lovely and explains Marrakech very well. Some food places and shops close by. Marrakech is very walkable so location was great, plus we had a tour that was able to drive close to the Riad which was great.

Cons: Nothing

Lina

1 year ago

10.0

Riad is a must to experience Morocco culture. Great location, close to everything. The service is very welcoming, and everyone made us feel like home.

Cons: The mosque is very close, so callings for prayer are loud. Be ready to be woken up at 6.30 am

S

1 year ago

9.0

It was an amazing Riad with the balcony & rooftop view. They celebrate our arrival with a cup of mint tea. We were feeling, we were at home. It is almost walking distance from the road to every tourist place. We were with our 3 year old son. The staff were very friendly with him. Moroccan people are very kind. Breakfast was also good.

Cons: We only need to walk to the riad for 5 minutes. Cause a taxi or cab can't enter that riad. Which was fine, if you call them they can help you to pick up from the taxi. They are helpful. The noise was horrible, The first midnight dog & cat were crying in the morning prayer was loud.

Mulligan

1 year ago

10.0

Lucy

1 year ago

6.0

Nice communal areas Staff friendly Great roof terrace

Cons: Room not shown on website - VERY small, no window or light, dingy bathroom with half broken shower and smelt of drains! Expensive for quality Pools tiny and not useable Not enough staff - ran off of their feet! Not many vegetarian menu options

Adrian

1 year ago

7.0

the staff were exceptional, they could not do enough for you. rooms were basic but spotless and comfortable. the restaurant was also very good

Cons: it's location,although in the heart almost of the old quarter, it was a bit out of the way but once you got your bearings it was fine

Gail

1 year ago

7.0

A traditional riad in the heart of the Medina so the rooms were small and quite basic but the atmosphere and welcome more than made up for that. Breakfast was a lovely selection of local dishes served on the rooftop terrace (a little chilly at 9:00am so take a jumper). The hotel arranged an airport transfer for us which worked smoothly - being in the Medina the taxi couldn't get to the front door so a member of staff came to meet us and guide us. We were made to feel very welcome right from the start - all the staff were unfailingly helpful and friends, special mention to Mohammed and Abdelajlil. We had a great time.

Cons: We had a lovely room on the top floor but beware the music every night on the rooftop terrace can make it tricky to sleep.

George

1 year ago

8.0

Francis

1 year ago

10.0

Super friendly staff, like even for morrocan standards , they really went the extra mile on making you fell well. Facilities were super nice.

Hanna

1 year ago

3.0

The staff was friendly

Cons: This accommodation unfortunately really has not been the best. As other reviews state the Riad is incredibly loud and we hardly slept, making me very glad we only stayed one night. On top of this our room was extremely basic, the bed uncomfortable, the bathroom was just a poorly tiled cell with no proper shower curtain or sink and there were no windows. The breakfast was below average at best, there were not enough mugs to grab a (self-service) coffee and service was extremely slow. We were here to celebrate both our anniversary and very recent engagement and I can only say I’m glad we had such superb other accommodation throughout our trip to make up for this experience. For the same price you can get SIGNIFICANTLY better accommodation in the area.

Shazeen

1 year ago

10.0

The customer service was amazing. Anything we needed was delivered by great staff at the Riad

Cons: Breakfast options could be better and service needs to be quicker than what it was.

Meko

1 year ago

10.0

Riad Samir is the heaven on earth, without joke. I am so happy that i choose this Riad. I like everything there. Everything was very clean, very beautiful riad and staff is super friendly, i am inlove with them. Abdeljalil u make our stay so comfortable and thank u everyone that anytime u were ready to help us. Location is the best, very close to Jemaa Elfna square and a lot of locations. This is center of Medina. Wifi was working also very good and rooftop was also very very beautiful. Thank u Riad Samir for everything, i didnot wanted to go.

William

1 year ago

8.0

The traditional breakfast was tasty, varied and filling. The location was in the Medina with everything within an easy walk

Cons: Nothing within the Riad, however, The main problem within the whole of the Medina is the extreme pollution caused by the multitude of motorcycles, they are everywhere in abundance and the fumes in the still air is disturbing. Without a doubt, the pollution would prevent us from returning to marrakech

Simona

1 year ago

9.0

Hotel nice and clean. Staff is amazing, they very friendly, helpful and happy 😊. I was stay in room 23 was perfect.Spa girls very nice, giving very nice massage and hammam. Location is very central.

Cons: Morning prayers wake up at 6 in the morning, because the mosque is close. But you get a taste of local life.

Vieira

1 year ago

10.0

The staff

Cons: Everything was good

Vieira

1 year ago

10.0

The staff

Cons: Everithing was nice

Lisle

1 year ago

10.0

I enjoyed my stay very much. Although I stayed for only one day at the Riad, before arriving, I requested a hamam plus massage for me and my partner, which the staff very kindly organized to fit our busy schedule. The room was clean, comfortable, and adorable. The ambiance is so peaceful and quiet, especially considering how central the riad is in Marrakesh. Also, upon hearing we would be checking out at 6 am on the next day, the staff prepared a to-go breakfast for us to take to the airport with us, which was very considerate and kind.

Cons: The only thing I did not enjoy was that one of the employees was kind of weird. He was not necessarily rude, but when we arrived, we were asking questions to understand the check-in process, and he would just ask us to be calm and wait without actually answering any of our questions.

Louis

1 year ago

7.0

Donna

1 year ago

8.0

Beautiful Riad in the heart of the medina. Staff were fantastic and were very welcoming and helpful- provided us with a map and recommendations, printed boarding passes etc. Breakfast was different every day

Cons: Like other reviews have said, the riad is loud - we could hear pretty much everything and you are woken early. Don't expect leisurely long lies - take ear plugs! The bathroom (standard room) was v basic eg had to hold shower head above.

Alexa

1 year ago

10.0

Ieva

1 year ago

9.0

Lovely and clean riad in the middle of the chaos of medina. The staff was helpful and very sweet.

Cons: Beware that some rooms have no windows, which is a bummer.

Donna

1 year ago

8.0

The staff were really helpful and friendly. The Riad was beautiful and the location was amazing.

Cons: We stayed on the ground floor so it was loud with people coming and going.

Andrea

1 year ago

6.0

Aisling

1 year ago

10.0

The staff were so welcoming! The location was perfect.

Cons: We stayed in two rooms (3 and 30) - both were definitely acceptable for the price!!! But room 30 didn’t have any window/natural light.

Aisling

1 year ago

10.0

Sophie

1 year ago

10.0

It was a very nice stay in the Riad. The service was excellent, we would like to especially thank Omar who made us feel welcome and spoke very good German.

Ioannis

2 years ago

8.0

Nice location close to the city center. The staff was very friendly and eager to help. The room was very clean and they changed towels every day.

Cons: The room was a bit small. Noise was an issue, but it is understandable due to the age of the building

Grazia

2 years ago

7.0

Naima

2 years ago

10.0

Apart from the beautiful accommodation, the great location and good food, we were mostly pleased with how we got treated by the personnel and to be specific, Abdessamad. Amazing guy who cared for us, had us switch rooms because I’m not the best sleeper, helped us out on the phone when we had trouble finding the way. We would come back just to visit him again.

Cons: The bathrooms could be better (water from the shower a bit everywhere after showering + sometimes it was smelly in there)

Ana

2 years ago

9.0

Beautiful Riad

Cons: The decor is amazing.

Siena

2 years ago

10.0

Beautiful hotel, clean rooms, such lovely, welcoming staff

Magdalena

2 years ago

6.0

Location was perfect! Great cleaning service.

Cons: Overpriced food, poor service during breakfast. Don’t book any activities via hotel and don’t listen to their suggestions that there are issues when you book online. Just the opposite - online is much cheaper and we had no issues!

Sabina

2 years ago

10.0

Eleanor

2 years ago

9.0

Wonderful staff, view from the rooftop restaurant, pretty interiors, and kind and helpful staff.

Cons: Cold shower some mornings, we were on the top floor and struggled for hot water on a handful of occasions!

Mouad

2 years ago

1.0

Olivia

2 years ago

9.0

The staff were very accommodating and friendly. I stayed an extra night as I liked it that much. The breakfast and rooftop is really nice. Live music at dinner time, great experience.

Cons: The riad echoes sound, so if you like to sleep with silence this place may not be for you as you can hear everyone chatting. Though don't let it stop you from staying as its beautiful. Maybe bring ear plugs.

Waite

2 years ago

7.0

Authentic

Cons: Basics you’d expect like clean glasses in the room and removal of cups/glasses from the day before. Towels available at any time. Tea & coffee making facilities in room. Better clothing storage.

Lara

2 years ago

1.0

The terrasse had a great vue

Cons: We booked a quadruple room, but they do not have one in the property, we had to sleep the four of us in the same bed because the property was full and we arrived in Marrakech at midnight The staff did not help

Alexandru-theodor

2 years ago

7.0

Staff was very friendly, location was good, in the center of Marrakech Medina. The rooms were clean, the staff cleaned them every morning. The common spaces were really cool and pretty.

Cons: Friendly note: Marrakech Medina looks like a place from 100 years ago, with very poor people and buildings that look lik they are gonna fall anytime. (Very authentic😄). Please beware of this, so you’re not shocked. The breakfast is not a swedish buffet, there was a standard, not very diversified menu, every morning. The smell in the room is not very breathable due to high humidity, but I think this is normal for all riads. You get used to it in a few minutes. There are two pools, but both are very small and you can’t really swim in them, only play for a little bit.

Josephine

2 years ago

10.0

Nice, friendly and helpful staff. Always willing to help and very approachable , delightful , gorgeous Riad.

Milou

2 years ago

10.0

Very friendly staff ;) Also perfect location.

Edward

2 years ago

10.0

Fantastic stay at this beautiful riad. The staff were all so welcoming and kind. 10/10 would recommend staying here.

Macmillan

2 years ago

10.0

Clint

2 years ago

10.0

Staff are accommodating and kind. The food was lovely as well. Rooftop ambiance was really good.

Adeline

2 years ago

10.0

Really really beautiful Riad. A little stretch from the touristic area (13 min walk from Jamaa El Fna) but it’s such a calm and pretty Riad

Michelle

2 years ago

8.0

Sherina

2 years ago

10.0

Staffs are super friendly. Really cute hotel. Loved the colors and decor. Enjoyed my stay here.

Karen

2 years ago

7.0

Pecican

2 years ago

5.0

Margaret

2 years ago

5.0

The staff were their best asset, informative,helpful and friendly. The location was good and the breakfast was plentiful

Cons: Plumbing. There was no water on our first day and taking a shower in the evening was just a trickle. More clothes hangers needed, only 2 provided.

Chiara

2 years ago

10.0

Super central location and amazing rooftop with a fantastic view. The personnel was also amazing and friendly. Abdu was really a great host, he explained us everything about the city and took care of our trips. Great breakfast typical from Marocco! We also tried the hammam and the 30 mins massage, it was a really amazing experience and felt grate afterwards! I would definitely recommend.

Cons: Quite noisy during the early morning (bring ear plugs). Quite small rooms.

Marloes

2 years ago

5.0

The place is instagrammable and the location is great, but that’s basically it.

Cons: The staff gave us an advice where to park. The parking staff called the hotel and brought us to the riad. We tipped the parking staff generous, but they didn’t find it enough and became intimidating. The staff of the riad didn’t do anything about it! They just stood there and they even asked us for money, to give it to them later. We were road-tripping for two weeks by then and have never experienced such a weird situation before. Then we got a map, which was helpful, but also a sales talk about tours we could book. About the breakfast: the breakfast isn’t good at all. There are only sweet things. And a lot of the dishes are very dry. Also, our room was never cleaned while we there. The shower didn’t have a curtain, so a lot of water just went right into our room. Above that, they were doing construction next to our room, so if we wanted to get out of the busyness of Marrakech, we couldn’t because of all the noise. I also think that the discount they offer is a way to attract more people. This isn’t worth so much money and should never be listed for that much money.

Louisa

2 years ago

10.0

Everything, lovely staff too

Cons: Nothing

Pradas

2 years ago

7.0

Maha

2 years ago

8.0

Tsekova

2 years ago

10.0

The hotel is amazing! The personal was so nice to us and helped us with everything. They even gave us helpful tips about what to see in the city. The location is perfect. We loved our stay and we definitely recommend it!

Milou

2 years ago

9.0

Aurosharan

2 years ago

8.0

Muy bien y completo

Cons: On the last day when I paid the exras, I was charged 300 Dh more by mistake, The receptionist told me that I would be reimbursed the following week, Despite texting at least three times Mr Hamza hadirhamza64, I never received the money in my account. This incident left a very bad taste at the end of our trip. A pity that they couldn't honour their words.

Alex

2 years ago

6.0

Howard

2 years ago

10.0

Great location. Easy to find

Claire

2 years ago

8.0

Staff were extremely accomodating in booking activities and advising on the highlights of the city. The location was great, walking distance to everything and the traditional riad pool, Hammam and rooms were beautiful.

Cons: Room was serviceable and had everything you need but was on the smaller side especially in the bathroom.

Asja

2 years ago

7.0

friendly and helpful staff

Tom

2 years ago

10.0

Very nice place

Cons: The only issue we had was the noise in the mornings from other guest as our room was on the ground floor

Nidhi

2 years ago

10.0

Beautiful property with very nice vibes.

Alizée.

2 years ago

10.0

The rooftop breakfast was a highlight, featuring fresh, local dishes with stunning city views. Its serene atmosphere and proximity to key attractions made for an unforgettable stay. Staff was more than helpful throughout the duration of my stay.

Cons: N/A

Karla

2 years ago

8.0

The bed was not even with floors and you could hear every movement. The shower didnt have doors and everything got wet. You could get in the towel because would get wet, and could pee in the toilet immediate after without getting wet.

Cons: The bed was not even with floors and you could hear every movement. The shower didnt have doors and everything got wet. You could get in the towel because would get wet, and could pee in the toilet immediate after without getting wet.

Billie

2 years ago

2.0

It was in a good location but that’s it.

Cons: Shower took forever to heat up, and then each time it was finally hot the water would just completely stop. We informed the staff and all they did was tell us the water was still on. There was constant noise from building / renovating next door and continually disrupted sleep due to people coming and going, the doors are extremely loud because the locks are old style. Outdoor Lights also on extremely late outside the room making it difficult to sleep.

Ellie

2 years ago

10.0

Friendly staff, great Aircon, brilliant location, traditional decor and pool lovely

Daniel

2 years ago

9.0

Panupol

2 years ago

10.0

Meghan

2 years ago

10.0

Honestly cannot complain about anything! The staff were amazing, the rooms were clean, cool and comfortable. The riad is beautiful with a stunning pool. Everyone was helpful and friendly. Nothing bad to say! The riad ensured we had a lovely first trip to morroco! We will be back!!!

Anca

2 years ago

3.0

Cons: I forgot to mention that is better you pay through Booking.com if you have any issue with the property you can get your money back if you are unhappy. But if you pay at the property and u have any issues you won’t get your money back again as they are not reasonable and fair.

Seyed

2 years ago

10.0

Very nice hotel with a great central location. The hotel is a unique, clean and beautiful hotel. The employees was helpful at any time especially Younes, Hamza and Abdel. Great stay!

Sarah

2 years ago

10.0

Great service

Isabella

2 years ago

9.0

The staff were so kind and helpful, and made some really great suggestions for food. The riad is beautiful and a short walk to the main square. Being next to the mosque makes it easy to find. The breakfast was delicious, and we were always greeted with big smiles. There were also some cats who visited the riad who were very friendly.

Cons: We stayed downstairs and it was a little bit loud in the evenings and in the morning.

Rodolphe

2 years ago

9.0

The Riad itself is absolutely gorgeous, a stunning terrace for meals and the most peaceful setting inside. The staff, particularly Hamza Ben, Hamza, Mustafa and Abdou were so amazingly polite and welcoming. They assisted me with everything even though I was only staying for one night, they even packaged up my breakfast for the morning and arranged an airport transfer very kindly. I couldn’t be more appreciative of their help in making the stay a very pleasant one - I’ll definitely return!

Cons: Beds were a tad squeaky/loud

Hanini95

2 years ago

10.0

The staff was amazing Mustapha and hamza .abdoul Hamza ben The Riad was top

Emma

2 years ago

10.0

The Riad was so amazing, the staff were lovely and made our stay here so much better, especially Abdou, Hamza, mustpha and hamza Ben! They told us all the best places to go and made us feel right at home. The breakfast was amazing and the pool was so good.

Cons: Nothing

Claudia

2 years ago

10.0

Mustafa, Hamza, Abdu and Hamza too was a very nice persons with us, they teach us a lot of thing about Marroco, they are kind and excellent guided.

Cons: I don’t have more comments

Orlando

2 years ago

9.0

Breakfast was excellent and changed every day. Rooms were good.

Cons: As it’s a Riad can be noisy as people come home but it was ok

Alexandra

2 years ago

7.0

The staff was really wonderful. Everyone very helpful and nice!

Cons: I didn’t like the bathroom , this was very small and it had a bad smell coming from the shower drain.

Srinivasa

2 years ago

9.0

Hospitality

Ana

2 years ago

6.0

Cilia

2 years ago

7.0

Great location I mean 10 minute walk to most of the attractions in Marrakesh. It was a nice Raid and the staff were really hospitable and the breakfast was good. The decoration everywhere was nice and also in the room. It was a decent place to stay if you are in Marrakesh.

Cons: Uhm, there are a few downsides the room was really small and for how much you pay you would expect a bit bigger room. Bed, felt like it was going to break at any moment as it was super squeaky and almost felt like there was just a thin woodboard holding it together. The actual mattress was not comfy, but pretty hard. Lastly, the shower was a bit of a nightmare as how the shower head was mounted strangely and the glass covering the shower didn't match so water went everywhere in the bathroom. I think if they put some sealant under the glass at least it would help as water was flowing from under the glass. On top of that one morning, I tried putting on the hot water fully in the shower and nothing came out. So it was a cold shower. Was one of those bipolar showers where it is either hot or cold, no in between. So yeah, the room/bathroom needs a lot of improvement.

Marcela

2 years ago

10.0

The terrace in the road is great for a drink and for breakfast. The food was really nice! The staff is fantastic and very helpful - Mustafa made our stay very pleasant and solve all of our queries. The room is small but very efficient. Great location, short walk to the main square.

Cons: You can hear a bit of noise if people are hanging outside your room.

Rastislav

2 years ago

8.0

Pros - good location, very easy to navigate in souk, straightforward route to Jema El Fna - super nice staff and helpful - the shared premises in riad are very nice, including terass

Cons: Cons - humid and small rooms, there is not space to store even the luggage - overpriced restaurant - long response time or no response from riad when communicating through booking or phone

Amy

2 years ago

10.0

The location was great, the room was clean and comfortable, and the staff were friendly. I also really enjoyed the breakfast in the morning. Highly recommend!

Rastislav

2 years ago

8.0

Rastislav

2 years ago

8.0

Nirdesh

2 years ago

8.0

Ana

2 years ago

9.0

Super beautiful place, just like the pictures.

Cons: Location facing the street is a bit noisy. Hard to rest.

Cadalen

2 years ago

10.0

Fatih

2 years ago

6.0

Cons: Rooms are too small. Our room smelling bad. (Not all the rooms) Air conditioning not working. Water not pumping upfloors. Have to wait breakfast queue. Some staff is friendly but some not.

Alessio

2 years ago

8.0

Diana

2 years ago

6.0

The location was amazing: we walked everywhere since the Riad is exactly in the heart of the Medina, you can get to all the touristic places with a 10 min walk. The streets are also safe and people are humble and nice. We loved the employees, they are all incredibly nice and make sure you’ll have a good time not only in the Riad but in Marrakesh itself. They sure know how to well receive people! The bed and pillows were super comfortable, the A/C is great. The pool, though small, is very beautiful and you can have a lovely restful morning/afternoon in the beautiful sitting area. I also loved the cat and I will miss him dearly! All Riad is beautiful and traditional.

Cons: The bathroom was very disappointing and nothing like the pictures we saw. The room we got was overall small but the bathroom was the tiniest, not even having a proper douche but a single showerhead in the wall that ends up making a mess in the whole bathroom because the water goes everywhere, and the cleaning staff only change the towels and make the bed… I’d really recommend change that bathroom, also because it looks decaying and has zero storage. The room is small, but could also have a better decor and better isolation… we could hear every little thing in the Riad! From 8:30 onwards you cannot really sleep any longer, it gets super noisy: voices, steps, people coming down the stairs, cleaning supplies… Another thing that was disappointing was the fact that the cleaning staff would sometimes knock on our door early in the morning, when they could obviously tell that we were still in the room and probably asleep. As for the Riad’s restaurant, the breakfast that we got was also not like the pictures we saw, and although we understand that the menu could’ve changed or even the cook could’ve not been the same, our breakfast was lacking… not even some toasted bread, or fruit salad, or eggs. It was also difficult for us to communicate with the employee that served us in the restaurant most times, because he only spoke French and did not bother to get the help from another colleague in order to better understand us (other than that we really appreciated all the staff).

Edgardo

2 years ago

9.0

Keata

2 years ago

10.0

The hotel/Riad staff are some of the finest hospitality staff I have met on my travels across the globe! They could literally not do enough for my Mum and I, even on Eid when everything was shut and I am sure they were desperate to get home to their families. They really went above and beyond to make us feel welcome and comfortable. The Riad itself is absolutely gorgeous and the quaint rooms delightful. The pool was a real bonus in the hot weather and the rooftop breakfasts exceptional. We highly recommend this Riad!

Kate

2 years ago

10.0

Lola

2 years ago

10.0

It was beautiful, had everything you need and so clean!!

Cons: Nothing really! The beds were quite hard but nothing you can’t deal with

Pierre

2 years ago

10.0

Esther

2 years ago

10.0

It was just beautiful,very peaceful atmosphere with a relaxing little pool

Cons: The design of the court yard is beautiful and makes you feel comfortable and welcome.The colours and the greenery creates such a wonderful atmosphere . Also the staff was so welcoming and always so helpful.It was such a pleasure and we have felt so looked after.

Ogie

2 years ago

10.0

The staff are very warm and accomodating. Every angle of the Riad is picturesque

Ricardo

2 years ago

8.0

Annika

2 years ago

8.0

Sandra

2 years ago

9.0

Really lovely Riad, super helpful staff. Room was lovely and had everything you need. Take the offer of pick up from airport from hotel as it's not that easy to find for new people not used to the Medina.

Cons: Hotel number was not right on booking so couldn't get hold of hotel to help driver find them. Was a bit stressful.

Kamila

2 years ago

10.0

Helpful, polite and friendly staff, good place, clean hotel and the rooms

Emma

2 years ago

10.0

It felt like we were in an oasis. Amazing aromas and super clean. Enjoyed the welcome tea and friendly staff. Breakfast was super delicious assortment.

Cons: Our shower didn’t drain properly

Jonathan

2 years ago

7.0

Traditional and atmospheric great location in the Medina and only a few minutes walk to the main sights and sounds. Very friendly and helpful staff. Good choice for a well priced stay of 2 or 3 nights.

Cons: Basic - looks lovely but don’t expect luxury. Very small room with basic bathroom facilities. However, all facilities were clean and no complaints for the price. Bed a little hard, but good AC and plenty of hot water.

Souhail

2 years ago

10.0

It was extremely cozy and the staff treatment was exceptional, big hug and shoutout to the staff specially Mohamed and the guy on the rooftop , amazing!

Cons: The cleaning starts very early and with a bit of noise

Ibrahim

2 years ago

10.0

Sara

2 years ago

10.0

Clean with friendly and accommodating staff

Cons: A bit difficult to reach if visiting the city for the first time

Souhail

2 years ago

10.0

Amazing treatment from Mustafa, abdessamad and the guys working on the rooftop, 10/10, extremely proactive and helpful anytime.

Cons: A bit noisy the cleaning early morning

Shabiha

2 years ago

9.0

Our stay was very smooth, the staff was very helpful specially Hamza and Yousuf. The riad was beautiful and exactly like shown in pictures.

Cons: The riad is located deep inside the souk so it can be difficult to navigate and get there as it’s very easy to get lost in case you are unaware

O'dowd

2 years ago

10.0

Beyene

2 years ago

8.0

Leo

2 years ago

10.0

George

2 years ago

8.0

Otto

2 years ago

9.0

Amrita

2 years ago

9.0

Beautiful Riad and comfortable rooms. Very friendly and helpful staff always ready to help. Good location! I would definitely recommend it!

Cons: None

En

2 years ago

10.0

Friendly staff and helpful. Gave us lots of places to visit in the city. Love this city and the buzzing streets. The Riad is lovely and peaceful after a busy day.

Derouich

2 years ago

10.0

Love the Riad and the atmosphere is so chilled. Will visit again next year

Cons: All good!

Mimi

2 years ago

9.0

Excellent breakfast and decoration of the road. Location is also very conveniently located. Ask for a room away from the stairs given people are not very considerate when entering the hotel.

Cons: Noise from other guests, loud inconsiderate morons who think they are the only ones on holiday walking around like elephants. Cleaning ladies already mopping banging the bottom of the door at 8am.. bit early.

Thuy

2 years ago

3.0

The ground floor is beautiful as in the photos, the top floor is nice for breakfast.

Cons: The room was so small, the toilette is next to the shower which makes it not clean with the very humble space. Everything was tiny, if you have a big suitcase, it will be a challenge to open it... The staff was not friendly at all, no one says “hello” even the manager of the riad. The bed was so old, make a lot of noise. As I understand, the riad has just opened for 3 months but the quality of the rooms is so bad. There are a lot of constructions which woke us up in the morning and the staff was chatting next to our room for the whole day. We would prefer going out to staying in the room, it’s not possible to take a rest. No iron in the riad.

Vasiliki

2 years ago

5.0

The hostess at the reception were very kind and helpful, they accompanied us through the outside area until we get into a taxi and back to the Riad for safety reasons. Satisfyingly clean. Breakfast was ok. Beautiful patio.

Cons: Unfortunately, we were a little bit disappointed by the whole experience. The location was not good and not so safe. Rooms were extremely small and also humidity was an issue. Hotel amenities were poor. Our room was at the 2nd floor so we had to use the stairs many times of the day. No elevator.

Dzhem

2 years ago

10.0

Amazingly new property with exceptional service and great atmosphere. From start to finish we were looked after very well. The riad was a bit hard to find but once you get there you forget about all the fuss and everything. Very chilled atmosphere of the hotel offering both complexity and leisure atmosphere. The rooms are small and all equipped with windows and new AC’s, plus everything works really well. Would recommend this riad for its price and location which is 10min walk to all the attractions you need. Great spot/hotel would definitely recommend!!!

Cons: None

Chantale

2 years ago

9.0

Good location super friendly and accommodating staff. Nice and clean

Cons: Very tiny room

Jacus

2 years ago

10.0

Enjoyed our stay at Riad Samir Privilege! Really relaxing and beautiful pool to slip into. We will return upon our next visit to Marrakech.

Cons: Perfect!

Jacus

2 years ago

10.0

The friendliness of the staff and the atmosphere. A beautiful Riad and perfect location. 5 min walk to the main square. I will book again, for longer next time. Thanks and we will miss you Marrakech.

Fatimzhar

2 years ago

10.0

Wonderful stay . Clean and comfortable rooms . Good location and welcoming staff

Bertrand

2 years ago

10.0

Anass

2 years ago

5.0

The staff were helpful

Cons: Too pricey for the services they offer / small rooms/ narrow stairs ( but I guess this is how all Riads are )

Grant

2 years ago

9.0

The staff went out of their way to make my stay the best possible experience. Breakfast was good and with a great view on the rooftop. Very helpful in getting to/from airport and scheduling of activities.

Riad Samir Privilege Boutique Hotel & Spa

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

rooms & Guests

Standard Double Room

Breakfast Included

$91.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

12:00

12:00 AM

12 AM

3 PM

Hotel Policies

Reviews (225)

Customer Reviews & Ratings

8.5 / 10

Pedro

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