Maison Chafia Boutique HĂ´tel & Spa
Chain: Not Available
Description
Luxurious Accommodation
Maison Chafia Boutique HĂ´tel & Spa offers a blend of contemporary and Moroccan style rooms, each equipped with modern amenities and traditional dĂŠcor. Relax in comfort and style during your stay.
Culinary Delights
Indulge in a delicious continental breakfast served daily in picturesque settings. For a taste of authentic Moroccan cuisine, don't forget to book a meal prepared by the talented chef in advance. Enjoy a culinary journey without leaving the hotel.
Convenient Location and Services
Located in Marrakeshâs medina, the hotel provides easy access to must-see attractions like the Ben Youssef Mosque and Jamaâ el Fna Square. Take advantage of the free Wi-Fi, exciting excursions, and airport shuttle service for a seamless travel experience.
Experience luxury and comfort at Maison Chafia Boutique HĂ´tel & Spa - book your stay now for an unforgettable getaway.
Sentiment Analysis
Great location
Comfortable beds
Hospitable staff
Convenient amenities
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Sauna
Massage services
Availability Side
Sorry, there are no available options matching your selection.
Guest Sentiment Categories
Cleanliness
Mixed reviews on cleanliness, with some guests mentioning the presence of cockroaches.
Service
Service received high praise for being hospitable, helpful, and attentive.
Location
Excellent location close to key attractions, markets, and activities, making it convenient for guests.
Room Quality
Rooms were comfortable with good soundproofing, although some minor maintenance issues reported.
Amenities
Amenities provided were satisfactory, with complimentary breakfast and a rooftop terrace highlighted.
Value for Money
Mixed reviews on value for money, with some feeling it was reasonable for the location while others found it pricey.
Food and Beverage
Complimentary breakfast was well-received, with restaurant services also appreciated.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease note that all Moroccan couples must present a marriage certificate upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Reviews (320)
4 days ago
10.0
tobia
1 week ago
4.0
Nota lieta Rashid e la signora che si occupava della cucina , per il resto non benissimo, camere abbastanza polverose purtroppo essendo allergico ho sofferto molto la presenza di polvere , inoltre non mi è piaciuta la richiesta a fine soggiorno di una bella recensione per âaiutareâ la struttura , colazione che offriva poca scelta seppur tipica un poâ troppo monotona , non è possibile cenare in struttura almeno che non vi sia un preavviso di almeno un giorno e sempre in base alla disponibilitĂ , che non vi è mai stata nei 4 giorni di pernotto , struttura nel complesso molto bella ma che andrebbe forse organizzata meglio
1 week ago
8.0
Alibert
1 week ago
9.0
L'emplacement en plein dans la mÊdina est confortable pour tout avoir à proximitÊ. Le personnel est très gentils et toujours au petit soins L'ensemble du lieu est magnifique et propre ! Le petit dÊjeuner est FABULEUX !!
Cons: La douche est de mauvaise qualitĂŠ... Je ne m'attendais pas Ă trouver la colonne de douche dans un mĂŠdiocre ĂŠtat au vu du standing annoncĂŠ et du prix de la location...
guerard
1 week ago
9.0
Très bon et copieux petit dÊjeuner traditionnel PrÊparÊ avec soin et servi par de chaleureuses personnes Le passage de Delphine, propriÊtaire du Riad, le matin est agrÊable pour conseils divers Personnel vraiment plaisant, dÊvouÊ, aux petits soins pour nous !!!
Olivier
2 weeks ago
9.0
BeautĂŠ du Ryad, emplacement et personnel.
Cons: Chambre lÊgèrement petite mais tres jolies.
Ines
2 weeks ago
10.0
Marouane war super nett und hat uns viele gute Tipps gegeben!
Yeraldin
2 weeks ago
10.0
Claudia
2 weeks ago
10.0
Muy bonito y limpio, sĂşper amables.
antony
2 weeks ago
9.0
Personnel charmant, très attentionnÊ. Le calme et la sÊrÊnitÊ dans le riad. La dÊcoration. Le petit dÊjeuner copieux, complet et servi sur le roof-top au lever du soleil.
Cons: Il manque un rideau Ă la douche.
Dane
3 weeks ago
10.0
Great location north of the Medina, lovely property with responsive and helpful staff. Breakfast was delicious and light, served on the rooftop.
Cons: Our downstairs room was quite small (smaller than we expected) especially with a larger suitcase. Being next to the main courtyard it was also loud with guests sitting their on arrivals
Soile
3 weeks ago
7.0
Kuvissa kiva, mutta todellisuudessa epäsiisti ja likainen. Sijainti hyvä ja respan henkilÜkunta ystävällistä.
Cons: Epäsiisti ja siivooja oli ennen tuloa huoneeseen siivonnut. Pyyhkeet oli likaiset ja lattiat pyyhitty joskus. Pyyhkeet oli myÜs vanhoja, epäsiistiä. HenkilÜkunta puhui kovalla äänellä ja riadissa ei ollut rauhaa levätä.
Diana-Maria
3 weeks ago
10.0
Everybody that works there is very helpful and kind, I totally recommed this riad, it is so beautiful and relaxing.
Cons: -
Michèle
3 weeks ago
10.0
Les soins (massages) très agrÊables La literie comfortable Le personnel dÊvouÊ! Les attentions apprÊciÊes : le verre d'acceuil sympa et le sac petit dÊjeunÊ car dÊpart tôt le matin Les bons plans de la propriÊtaire
Cons: rien
Lorenzo
3 weeks ago
10.0
Soggiorno meraviglioso. Lo staff è sempre stato a nostra disposizione per qualsiasi richiesta. Colazione con vista meravigliosa. Escursione con i quad organizzata direttamente nel Riad
chiara
3 weeks ago
10.0
personale super gentile un grazie speciale a Marwan e rachid, loro super disponibili e pronti ad ogni esigenza posizione eccellente in centro della medina
Filippo
3 weeks ago
10.0
Struttura perfetta in tutto
Cons: Tutto perfetto
Soumaya
4 weeks ago
4.0
L emplacement
Cons: La chambre trop sombre ! Personnel nÊgligeant Pas très professionnel ! Le Riad est très triste !!
Frank
4 weeks ago
9.0
Accueil et emplacement top
Richard
1 month ago
10.0
Emilie
1 month ago
10.0
Emplacement idÊal à l'entrÊe des souks mais au calme, personnel très gentil avec thÊ de bienvenue. Petit dÊjeuner très bon sur une terrasse offrant un point de vue sur la ville. Au top !
Nathalie
1 month ago
10.0
Le personnel Êtait très aimable et avenant.
Cons: S.o.
Mustafa
1 month ago
8.0
Breakfast was simple yet satisfying. The rooftop location for breakfast was excellent.
Cons: Cleanliness of the toilets/bathrooms could have been better.
Steffanie
1 month ago
9.0
Tolle Lage, wirklich sehr zuvorkommendes und hilfsbereites Personal, sehr entspannende Hammam Anwendung vor Ort mit toller Massage, sehr bequeme Betten
Cons: Zimmer/Bäder kleiner als anhand der Bilder angenommen, aber immer noch ausreichend.
Liam
1 month ago
8.0
Russillo
1 month ago
10.0
Lâemplacement, la beautĂŠ des lieux et le dĂŠjeuner
Francesco
1 month ago
10.0
Il personale davvero ospitale e cortese
marco
1 month ago
10.0
Gentilezza, disponibilitĂ e professionalitĂ da parte dello staff. Struttura bellissima e pulita nel centro della Medina e vicino a tutte le principali attrazioni. Bellissimo soggiorno.
povl
1 month ago
7.0
Location, upper courtyard, roof terrace
Cons: Easily has potential to be a 10, but needs some serious attention to detail. Pool cloudy/unclean, rubbish left in shared toilet areas and staircase, upper roof terrace not been swept for a long time and wet seats in the morning which is understandable however had to be pointed out to breakfast staff who were baffled. All this is completely and easily fixable with some owner/senior staff attention to detail.
1 month ago
9.0
Brian
1 month ago
3.0
The Riad lounge on the ground floor was lovely, although the jets on the Jacuzzi did not work and the staff were disinterested in helping resolve.
Cons: The attitude of disinterest of staff was disappointing. We did not feel very welcomed. The reality did not match the photos. There were few staff and they seemed disorganised. The bathroom shower should have a curtain or a shower screen as the water just goes everywhere. None of the bedtime sockets were functional which we only discovered when our phones were virtually discharged when we got to the Airport to check in the next morning . This had obviously not been checked before the room was let out to us.
catherine
1 month ago
6.0
Riad très bien situÊ dans la mÊdina, dÊcorÊ avec goÝt. Bonne literie, très bon service par les jeunes qui travaillent sur place. Bon petit dÊjeuner.
Cons: Lâannonce est mensongère, nous avions la chambre verte dĂŠcrite avec une surface de 20m2, elle nâen fait pas 10, câest tout petit. Les murs en tadelak sont beau mais commence Ă sâeffriter dans la chambre, dans la douche tout est fissurĂŠ, une lampe de chevet ne marchait pas, on captait mal la wifi, un technicien travaillait dessus quand nous ĂŠtions lĂ . Le Riad est dĂŠcrit avec un restaurant, ce nâest pas vrai, il est peut ĂŞtre possible de commander un repas Ă lâavance mais ne vous attendez pas Ă voir un restaurant avec du staff, ce nâest pas le cas. Câest une petite structure et je nâai pas vu les propriĂŠtaires pendant les 2 jours oĂš nous ĂŠtions lĂ . A 120⏠la nuit, les prestations nây sont pas. Vous pouvez trouver le mĂŞme genre Ă moitiĂŠ prix juste Ă cĂ´tĂŠ, câest ce que nous avons fait !
1 month ago
7.0
Thomas
1 month ago
9.0
Die Lage ist super. Inmitten der Medina, aber nur 5 Gehminuten vom nächsten Taxistand entfernt. Unser Zimmer #1 Yasmine war wie beschrieben und gut. Der Haupt-Concierge ist sehr freundlich, hilfsbereit und gibt zahlreiche Tips. Was uns wichtig war, dass er zuverlässig ist, z.B. fßr die Bestellung des Taxis frßh am Morgen unserer Abreise. Das Haus innen sehr schÜn und hell. Eine wunderbare Sonnenterrasse mit Liegestßhlen, von wo man einen Ausblick ßber die ganze Medina hat. Die Frßhstßcksterrasse ist ebenfalls schÜn.
Cons: Alles andere Personal ausser den beiden Tages-Concierges sind demotiviert und unaufmerksam. Vor allem das Frßhstßckspersonal. Wir bezahlten zwar das Frßhstßck am Tag unserer Abreise, aber weil es 06:00 frßh war und das Frßhstßck erst ab 08:00 verfßgbar ist, baten wir wenigstens um einen Kaffee. Der kam nicht. Ebenso wurde die Tßr unserem Taxifahrer nicht aufgemacht. Niemand war da! Anscheinend hat der zuständige Nacht-Concierge geschlafen (um 06:00 wenn der Muezzin schon laut ruft....). Zum Glßck konnten wir uns selbst helfen und die Tßr aufmachen, ansonsten hätten wir unser Flugzeug verpasst. Die Riad-Leitung hat sich dafßr wenigstens im Anschluss entschuldigt. Aber davon hätten wir uns auch nichts kaufen kÜnnen, wenn wir den Flug verpasst hätten. Unzuverlässigkeit geht nicht! Was uns auch nicht gefallen hat war der Eingang: wie zu einer HÜhle. Man muss sich bßcken.
Simone_Andrea
1 month ago
10.0
Ein sehr schĂśnes Riad in der Altstadt von Marrakesch. Unser Zimmer war sauber und die Betten waren sehr bequem. Das Riad ist mit viel Geschmack sehr liebevoll gestaltet. FrĂźhstĂźck gibt es auf der Dachterrasse. Man ist zu FuĂ schnell am Taxistand vor den Mauern der Altstadt (hier fahren auch die Busse fĂźr AusflĂźge ab) - ist aber doch mitten in der Medina. Da das Riad in einer kleinen Seitengasse liegt ist es extrem ruhig.
Tina
1 month ago
9.0
Good location, very clean. A very traditional stay.
Cons: All good.
Nathan
1 month ago
10.0
Marouane and the team were extremely attentive, and provided great recommendations (restaurants, sorted us massages, booked private transport to the airport). Lovely welcome, a nice selection breakfast each morning, and great location!
Cons: Taxi to aiport was a little expensive. Could walk round the corner 3 minutes where taxis are waiting on the road
David
1 month ago
10.0
Elaine
1 month ago
10.0
Beautiful riad with a lovely room . We were collected by hotel reception from taxi to bring to hotel . Marwan was always very helpful and friendly . Brilliant English spoken . Fabulous breakfast staff couldnât do enough for us
Cons: Nothing really air con helped good WiFi
1 month ago
5.0
Cons: La nostra stanza non era come dalle foto, piccola e senza luce sembrava di essere in un bunker, la colazione non ci è piaciuta, non lo consiglio.
Margot
1 month ago
10.0
Super sĂŠjour dans cet ĂŠtablissement, lâaccueil du personnel, le calme, la localisation, la sĂŠcuritĂŠ et la propretĂŠs ĂŠtait parfaite !
Sophie
1 month ago
9.0
Our entire experience at the Riad was exceptional. The hotel staff were incredibly friendly, always available to help, and eager to offer great suggestions on places to visit and restaurants to try. I would definitely stay here again and highly recommend this hotel.
Eszter
2 months ago
6.0
Cons: No wifi connection in rooms which are on the ground floor. Breakfast selection is poor, no welcome tea at arrival.đ
Kristina
2 months ago
10.0
Jâai tout aimĂŠ . Très jolie , très calme, super hĂ´te Super staff . Bon service , propre. Quelquâun 24h sur 24h . Laisser nos valises pendant une excursion de 3 jours sans problème .
Cons: Jâaurais aimĂŠ que les bouteilles dâeau ( une par personne par jour) sois fournies.
Gloria
2 months ago
7.0
La struttura si trova in una posizione strategica, siete nella medina e muoversi a piedi è semplicissimo. Se come noi avete un auto, c'è un parcheggio a nemmeno 10 min. La prima foto che si presenta su booking è un pò ingannevole, non ci sono quei colori, nè quelle luci, la fa da padrone il bianco e il nero all'interno (sul terrazzo prevale il verde come da foto) La nostra stanza, la suite con vista giardino, è silenziosa, spaziosa e bella, MA si trova dove si tengono le colazioni quindi al mattino se volete aprire le finestre e far entrare la luce, siete in "compagnia". Buona la colazione, ma sempre identica, se fate piu di una notte vi stancherete.
Cons: La pulizia non l'ho trovata eccezionale...ma magari sono io esigente. Non dimenticate di mettere il tappo alla doccia altrimenti quando tornate in stanza l'odore non sarà per niente gradevole, ma con quel sistema lÏ siete tranquilli. Visto che il nostro nostro era un viaggio on the road, avevamo grandi aspettative per quelli che sono i servizi elencati quali piscina al coperto, spa, hammam...ma vi dico che la piscina al coperto si trova al pian terreno, quasi "alla reception" ed è un quadrato (molto molto piccola). "Spa" e "Hammam" sono due porte minuscole, si trovavano proprio fuori la nostra stanza, ma se dovessi usare un termine per definirle direi claustrofobiche. Se avete nell'immaginario di godervi la struttura per questi servizi qui, cambiate struttura. Occhio alle porte della medina chiudono alle 22, a noi una sera ci ha aperto "il guardiano della strada". Stare nella medina è comodissimo per spostarsi durante la giornata, ma è piu caotico e c'è il problema delle porte. Noi che la prima sera ne eravamo inconsapevoli ci siamo un pò "spaventati" e di notte non è facilissimo muoversi in quei vicoletti, ma se avete un fidanzato/a con senso dell'orientamento da paura sarete piÚ che tranquilli (la strada principale resta sempre aperta).
Andres
2 months ago
8.0
Vassent
2 months ago
10.0
Le personnel est super accueillant, le riad est idĂŠalement placĂŠ et on se sent vraiment comme chez soi. Un vrai dĂŠpaysement, des rencontres fabuleuses et de la pure dĂŠtente. Je recommande vivement !
Bibiana
2 months ago
8.0
Struttura bella, accogliente
Jennifer
2 months ago
10.0
Marouane, Rashid, and the rest of the staff were exceptionally friendly, attentive, and welcoming. The Riad itself was spotless, peaceful, and perfectly located, making our stay truly enjoyable. We would gladly recommend this property without hesitation.
Sandra
3 months ago
9.0
Juliette
3 months ago
9.0
Personnel aux petits soins, petit-dÊjeuner sur le roof top très agrÊable
Jessie
3 months ago
10.0
The property is clean and nice. Ac works very well
Cons: The ac and the staff were very helpful
Alessandra
3 months ago
3.0
La posizione è comoda, nella medina ma abbastanza esterna da consentire di raggiungere i taxi in meno di 5 minuti a piedi. Il personale è cortese.
Cons: Le stanze sono piÚ piccole di quanto dichiarato nella descrizione, inoltre il terzo letto nella stanza tripla è cortissimo e non adatto ad un adulto. Oltre ad essere piccole, le stanze dovrebbero essere rinnovate, soprattutto il bagno. Nelle stanze al piano terra sono presenti enormi e disgustose blatte. Abbiamo chiesto di cambiare camera ma è stato possibile solo il giorno successivo, lasciandoci una notte a dormire con le blatte. La posizione è comoda, ma la struttura è situata in una vietta poco frequentata ed illuminata. Noi eravamo solo donne e quando tornavamo a casa venivano seguite fino al riad, pertanto NON consiglio assolutamente questo riad a donne sole. Il transfer per l'aeroporto è stato organizzato dalla struttura, ed è stato costosissimo e con un tassista che aveva una macchina scassata, senza aria condizionata e senza cinture si sicurezza. Inoltre, guidava come un pazzo e ci siamo sentite veramente in pericolo. Infine il rapporto qualità /prezzo non è favorevole, siamo state in altri riad molto piÚ belli e organizzati a prezzi decisamente piÚ vantaggiosi (anche a Marrakech). In generale, la mia opinione non è positiva e non mi sento di consigliare questo posto.
Timo
3 months ago
9.0
Sehr gut gelegene Unterkunft mitten in der Medina. Nettes Personal und sehr leckeres FrĂźhstĂźck, dass man auf der Dachterrasse genieĂen kann. Zimmer war schĂśn, sauber, groĂ und leise. Der Pool ist ideal fĂźr eine kurze AbkĂźhlung am Mittag. Sehr sĂźĂe Katze von der Unterkunft.
Cons: Wir mussten das Zimmer am Anfang wechseln, da die Klimaanlage nicht gegen die 46° AuĂentemperatur ankam. Die Zimmer in den unteren Etagen sind deutlich kĂźhler. Das Hotelpersonal war aber sehr freundlich und hilfreich.
Gerard
3 months ago
7.0
Le personnel très sympathique ,un plus à rachid toujours à notre Êcoute ,la piscine ,le calme ,le petit dÊjeuner .
Cons: La climatisation vieillissante ,le lit 1 place dans chambre triple très inconfortable
RubĂŠn
3 months ago
8.0
daniel
3 months ago
10.0
increible todos los que trabajan para el Hotel , y el hotel nos encanto . ubicacion y la habitacion el desayuno . todo limpio
Cons: un poco el internet
boulahcen
3 months ago
10.0
Alles
Lynnie50
3 months ago
6.0
Si trova nel centro della Medina, perfetto per un soggiorno da una o due notti, non di piu. Piccola piscina nel cortile per rinfrescarsi. Il roof top era organizzato con sedie, sdraio e tavolini in modo da potersi rilassare alla brezza serale.
Cons: Stanze ed interni mostrati sulle foto con rappresentano bene la realtĂ : sono molto piĂš scure, ristrette e opprimenti di quello che sembrano. Troppo cloro/disinfettante (?) nella piscina. I ragazzi che servivano la colazione sembravano infastiditi dalla nostra presenza.
Hylkema
3 months ago
8.0
Mooi ingericht, sfeervolle uitstraling, een echte oase midden in de medina!
3 months ago
9.0
Bryan
4 months ago
8.0
Location was near lots, great breakfast! Staff was fantastic.
Cons: Price seemed to keep climbing for everything.
Brian
4 months ago
8.0
Darius
5 months ago
10.0
Carina
5 months ago
6.0
Small, refreshing pool, nice terrace to sunbath and relax. Breakfast on the terrace was nice too and the staff was flexible when we needed to leave earlier in the morning. Amazing location - pickup place for activities in 3 min walk, in the heart of the medina and surrounded by markets.
Cons: The walls are very thin - you heard EVERYTHING. We had cockroaches on the second day and told the staff about it - they were helpful and the cleaning lady used some spray or something against it. When we came back to the room and asked if the cockroach was gone, they assured us that everything was fine. We entered the room and found a cockroach in the middle of the bathroom, this time dead. We double-checked the whole room since then to make sure there were no cockroaches before we went to sleep. In the last night, we heard something falling done and turned on the lights again - it was another cockroach. We immediately told the staff, but nothing happened. Later we heard a crawling noise and found another cockroach - we insisted on getting another room. At first, this was not possible because the staff didnât know which rooms were free the next day but as we were about to leave to go to another riad, they gave us another room. We did not sleep a minute that night..
Iman
5 months ago
10.0
The Maison Chadia Boutique Hotel & Spa is the perfect destination to immerse yourself into the local culture. A very ideal location to explore the local souks, which are right on your doorstep. As a female I felt very safe and was comfortable at this hotel. They also supported me with taxi booking and recommendations for food and activities. The staff were extremely hospitable. I would recommend this hotel if you are looking for a beautiful authentic destination in the heart of the Medina of Marrakech.
Cons: I did not experience anything negative during my stay.
Annette
5 months ago
10.0
Really convenient location for first-time visitors â you're in the northern part of the medina where there are lots of artisans around, but it's not as hectic as the souks further down towards Jemaa el-Fnaa. Le Jardin Secret, Medersa Ben Youssef, Maison de la Photographie, and MusĂŠe du Parfum are all less than 10 minutes away by foot, which is great. Our main point of contact during the stay was Marwan, who was knowledgeable, friendly, and always on hand to share helpful tips about things to see and do. We also appreciated that he's incredibly attentive and would keep an eye out for us, especially in the first day or two when we were still finding our way around. Every staff member we interacted with was lovely and kind, especially Rashid, who may actually be a ray of sunshine in human form. In terms of amenities/facilities, the complimentary breakfast was a perfect way to start a full day of exploring Marrakech, and sunset on the roof was just perfect, although we sadly didn't make use of the plunge pool due to how busy we were. We both slept extremely well during the trip due to the great soundproofing and comfortable beds. Also as two self-confessed cat people, we loved trying to spot where Caesar the riad cat would be napping every day.
Cons: Heat control in the shower was a little temperamental but we got used to it in the end.
Tracey
5 months ago
8.0
It was a lovely calm escape from the souks, the staff were lovely in the main. The place was clean and tidy, and the bed was comfy đ
Cons: The apartment was a bit shabby and in need of refurbishment, the shower was hand-held as the fixing was broken and the floor was jagged and missing tiles. We had to wait quite a while at times for the door to be answered as there was no other way of getting in and out. The area is a bit rough compared with our previous apartment on the jemaa el fnaa square. Some of the staff could be a bit indifferent, breakfast serving guy was very surly at times, maybe he was not a morning person but he made asking for anything a bit awkward. Not the best value for money to be had in marrakech...
Peter
6 months ago
10.0
Zac
6 months ago
10.0
Great service and friendly staff. Good courtyard
Anonymous
6 months ago
10.0
Great location, quiet, clean, and peaceful place. The staff is extremely kind, helpful, and welcoming. Good and plentiful breakfast. Highly recommended!
Cons: Nothing!
Giorgio
6 months ago
8.0
Aiman
6 months ago
7.0
The design and the entry foyer was very nice
Cons: The bedroom door was not sealed enough to keep the noise of the other guests away
Gimhani
6 months ago
10.0
It was not only so beautiful and clean, the aesthetics and the design of this riad was so modern and I believe it was the best riad we had gone to in Marrakech. The dĂŠcor and the ambience was a 10/10, and coming from the world of London to Marrakech, this riad showed all the beautiful parts that make up Morocco while showing elements of elegance.
Cons: Everything was perfect!
Max
6 months ago
10.0
The riad was fantastic. The place is a beautiful oasis in the medina with a lovely roof terrace for sunset, the rooms are comfortable (including with aircon and wifi that works well), and the staff were extremely helpful throughout our stay - Marwan on the front desk was a star!
Cons: n/a
Sophie
6 months ago
10.0
Quiet and peaceful place tucked away in a busy location. Staff were all very friendly and helpful. Very clean- would recommend.
Cons: Transfer from the airport didnât show up on collection, however a taxi was easily organised.
Tish
6 months ago
10.0
Aziz
6 months ago
8.0
Karim
6 months ago
7.0
Scott
7 months ago
10.0
Carina
7 months ago
9.0
Clean and I loved the aesthetic
Cons: Terrace was inviting but not a lot in terms of pool lounging.
Ceylan
7 months ago
10.0
the staff was very helpful about neighborhood, water and breakfast especially thanks to Souleyman for helping us about everything and being friendly. Towels and beds were clean everyday.
Aristox
7 months ago
10.0
The Riad itself was beautiful and so peaceful, we spent much of the time in the courtyard outside our room reading by the pool. Marouane was very friendly and helpful from the get go in providing recommendations, directions and advice. The room was lovely and comfortable with a large bathroom. The breakfast was also excellent with a variety of breads. They were kind enough to pack our breakfast on the last day as we had to leave before breakfast opened...much appreciated!
Cons: The bathroom had a drainage smell which we were told apparently affects most of the riads in the north part of the Medina. They did provide drain covers that helped a bit. I would recommend to the owners to find a permanent solution to this, as we did stay in two other riads in the north of the Medina which didn't have this problem. However, Maison chafia was the most idyllic of the three riads we stayed in.
Gopala
7 months ago
10.0
Very comfortable place in the middle of the city. Rooms are comfortable for a holiday place with all amenities provided
Clauvis
7 months ago
10.0
Dirk
7 months ago
4.0
Neil
7 months ago
9.0
Matt
7 months ago
9.0
Beautiful Riad and great location. Excellent service and very welcoming and helpful.
Cons: Room was somewhat small.
Dawn
8 months ago
9.0
Well located riad, clean and comfortable with a lovely rooftop terrace. Friendly and attentive staff. The Riad offers individual excursions which are more expensive than the group trips offered but definitely worth paying the extra for to have a better experience and personal guide away from the crowds.
Alejandra
8 months ago
10.0
Accommodating and super helpful
Kelli
8 months ago
8.0
The riad was lovely and ideally situated. We enjoyed a wonderful breakfast, and the staff were exceptional. Our downstairs room was a bit noisy, however.
Dalia
8 months ago
10.0
Great riad, really comfortable, friendly staff and in a perfect location
Cons: We loved everything
Sandra
8 months ago
10.0
Loved this hotel, it is full of character at every turn, really enjoyed the breakfast on the rooftop terrace. The room was really comfortable and opened up onto the garden where you can sit out in the sunshine. The staff are excellent and cannot do enough for you and are always smiling and friendly. The location of the hotel is excellent. It is literally in the middle of the souk and only a few minutes walk to the famous Jemaa El-Fnaa square. And yet the hotel is very peaceful. Excellent value for money. Really enjoyed our stay. Thank you all.
Cons: Nothing to dislike about the hotel.
Jane
8 months ago
10.0
In a fabulous location this Riad does not disappoint. Beautiful interior and very comfortable rooms. The breakfast served on the roof top is outstanding , with a great selection. Finally the staff at Riad Chafia are what makes this place extra special, all of them polite friendly and always greeted with a smile đ
Cons: Nothing , everything was great đ
Magdalena
8 months ago
10.0
Perfect location, friendly and helpful staff.
Cassidy
8 months ago
10.0
Clean, amazing location, very friendly staff
Aditya
8 months ago
10.0
Fantastic location and a well maintained riad. Staff is friendly and ready to help any time.
Mololuwa
8 months ago
10.0
Really good service and itâs close to the market and easily accessible to every other amenities such as the taxi, the restaurant and other landmark sites. The service at the Riad was exceptional and the people were very friendly and helpful at every turn.
Steyn
8 months ago
7.0
Gareth
8 months ago
9.0
Great location, clean with nice traditional decor. The rooftop terrace was very mice as were the staff.
Cons: Not the easiest place to find, but thatâs the medina for you!
Taylor
9 months ago
10.0
The rooftop terrace was beautiful. We enjoyed our breakfasts there but also came back to the riad to relax during the day on the sun loungers.
Cons: We were on the bottom floor so you could sometimes hear people if they were coming in but thatâs no oneâs fault at the riad. Iâm just a light sleeper anyway.
Timothy
9 months ago
8.0
Staff were fantastic. They couldn't do enough for you. Very helpful and really polite and welcoming. Place was clean. Breakfast was nice and plentiful. It is in the very north of the medina.
Cons: Nothing really. Just words of advice if anyone planning on staying in a riad. It really is a home from home so in the night you hear other guests coming and going so it can keep you awake, especially if they stay up chatting in communal areas. I suspect this is the same in any riad.
Jonathan
9 months ago
10.0
So authentic. Great breakfast.
Justine
9 months ago
10.0
The raid was like a little haven of calm in the centre of bustling Marrakech. Location was ideal for exploring and eating out.
Cons: There was nothing not to like.
Riley
9 months ago
10.0
The staff were incredible in welcoming us and helping us throughout our stay. The location is perfect and within walking distance of markets and attractions. The facilities were beautiful and clean.
Rosa
9 months ago
10.0
Excellent staff, we couldnât ask for more!! Delicious breakfast, staff always smiling and ready to answer any question and help us!!
Georgiana
9 months ago
8.0
Itâs a clean riad, with daily room cleaning and good location to visit by foot Marrakesch. Great view at breakfast from rooftop
Cons: We were traveling in february and in the night were 6 Celsius degrees and the AC in the rooms wasnât working properly (our room and our friends room) and we stay in cold. Recomand to buy some heaters for the room if they know having problem with the AC. Hihh prices for taxi and excursions
Schei
9 months ago
10.0
The people working there were super nice and very helpful. It was like staying at Home. Special thanks for Marwan and Rachid for being exceptional hosts of the Riad and always making sure I was doing well with my stay. After seeing marroko i could really see the beautiful marrokan design of the place, giving the feeling of marrokan luxury.
Wonuola
9 months ago
10.0
Very friendly staff. They are good with their food and very quiet Riad . They are ready to explain Neighbourhood and always cleaning the place every minute.
Cons: Nothing
Christian
9 months ago
9.0
The staff were great as was the decoration of the Riad
Cons: Iâd be woken up early each morning with furniture being moved redact for breakfast as I was in a garden room
Anna
9 months ago
3.0
Breakfast was served on the rooftop with a nice view.
Cons: There was a weird smell in the room that could not be aired out. The windows open into the breakfast area so there was no privacy. The bathroom was dirty. Hard to relax in the riad as not very comfortable. Would definitely not stay here again.
Cameron
9 months ago
10.0
Claudia
9 months ago
9.0
Personnel very kind and a le to meet our requests
Cons: A bit too cold during nighttime
Irina
10 months ago
9.0
I was very glad to stay in this Raid because I felt all the traditions of this folk. Thank you very much for the good service, for smiles, for a nice breakfast on the roof.
Cons: It was a bit difficult to find where is located the Raid.
Ali
10 months ago
3.0
Its nice and clean the staff are very helpful and friendly
Cons: The noise you get from the rooms above you and from the terrace above when people going to have breakfast early morning Im very sensitive to noise and i thought im gonna get some good sleep in this riad but its was nightmare for me I didn't enjoy my holiday because I was not able to sleep properly I paid nearly ÂŁ500 for five night. I just wanted to stay in somewhere quiet and peaceful, but it was not worth of the money because it is not quiet. and the breakfast is literally next to nothing one single egg one orange juice. tea or coffee if you want one, I'll literally one or two slices of bread. under the swimming pool is freezing cold and they saying is heated swimming pool which is not I was not happy with the city charge the rate they give me euro to Durham was way more expensive than outside.
Laura
10 months ago
10.0
Maison Chafia is the perfect place for a stay in Marrakech. The riad is located in the old part of the city, near the Medina. The structure is comfortable and well furnished and offer delicious breakfast on the rooftop. Special mention to the staff, that has been always very kind and supportive!
Donna
11 months ago
9.0
Accommodation was lovely, rooms super nice, rooftop really nice. Breakfast was delicious every morning, super quick with it also and very helpful when you need anything. Location was spot on, central but quiet.
Cons: Rooms a little dark, but this is due to how the RIAD style is in Marrakech. We could have kept the windows opened but to have a bit more privacy we kept them closed.
Mark
11 months ago
10.0
Mark
11 months ago
10.0
Marcela
1 year ago
10.0
The location was great and the staff was super helpful. Having breakfast early in the morning in the gorgeous terrace overlooking the medina was amazing
Cons: I liked everything
Alistair
1 year ago
9.0
Ideally placed within the heart of the Madina, staff were exceptionally helpful.
Brigitte
1 year ago
10.0
Maison Chafia Boutique Hotel & Spa Small quiet traditional Riad well located inside Medina close to Secret Garden. The Riad has a Beautiful Terrasse where nice freshly made breakfast is served. The Riad also has a hammam, an experience not to be missed. The staff are always ready to help. No need to book tours ahead, the riad will arrange them for you. Taxi drop Off a few steps away at College Mohamed V where you will also find an ATM. We visited in winter off season end of November which was ideal. The weather was perfect up to 28 degrees but cooler at night. We spent all our money shopping in the Medina. :-)
Cons: I liked everything.
Artur
1 year ago
8.0
full availability and support of the staff, responsiveness and help of the owner, great view from the roof, cleanliness, we got a takeaway breakfast
Cons: simple and monotonous breakfast
Shaheda
1 year ago
8.0
Our room was cleaned everyday and fresh towels provided.
Cons: The pool is not a swimming pool, you can barely dip your feet in there.
Gino
1 year ago
9.0
Nice decorations and spacious room. Breakfast was good on a pretty terrace. Practical location half way through Medina maze.
Cons: Room had only a window over the patio where people transit. So we end up always shutting it and leaving the Air Conditioning always on
Joana
1 year ago
10.0
Gianina
1 year ago
10.0
It is a great accommodation in the Medina. The riad is very nice and quiet and the staff is very friendly. Thank you for making our visit to Marrakesh a blast.
Cons: Maybe getting new towels.
Helen
1 year ago
10.0
We loved everything about the riad, the staff, the accommodation, the atmosphere . Everyone went out of their way to make sure it was perfect
Cons: we loved everything
Beatrice
1 year ago
9.0
I really enjoyed the location in the heart of the Medina and the nice view of the city that you can see from the terrace. Moreover the staff was nice, Marouane welcomed us very well and he was really kind, he also took us to a restaurant since we arrived very late at night and we didnât know the city yet. Also the guy who prepares the breakfast (which is very good) is very kind and he made us feel at home.
Cons: The room was a little bit dark since it was at ground floor but overall it was nice.
Ana
1 year ago
10.0
Jenny
1 year ago
8.0
Really friendly helpful staff
Cons: âDrain smellâ in bathroom -improved when plug in sink and shower
Alexandre
1 year ago
10.0
Everything was perfect. The location is great, it is right in the center of the Medina while still being very peaceful. The room was very pretty and comfortable, very clean upon arrival. The breakfast included is delicious and served on a beautiful terrasse. The staff is really welcoming! Special thanks to Marwan that made us feel at home and Rachid for all his recommandations!
Arif
1 year ago
10.0
During my stay at Maison Chafia, I had the pleasure of enjoying a traditional Moroccan breakfast, and it was a delightful experience. The spread was a beautiful blend of vibrant flavors and authentic Moroccan cuisine, offering a true taste of the countryâs culinary heritage.
Cons: Finding the hotel was a bit challenging because there were no directional signs, and we had to ask a staff member from another hotel for directions.
Terry
1 year ago
8.0
Great staff very knowledgeable and helpful
Payal
1 year ago
9.0
Very cute Riad in an amazing location, in the middle of the markets and only 30 mins walk from every main tourist attraction! The room was nice and spacious with great aircon, well decorated. The staff were amazing and so accommodating! We went on a couple early morning tours and they packed us a breakfast. They also helped us with tourist attractions Would come back just for the great hospitality!
Chris
1 year ago
9.0
The staff were amazing Rashid, Fatima, and Mohamid and the others whose names I can't recall were all just amazing Beautiful Riad in the centre of the Madina area close to everything but tranquil and peaceful the entrance was a bit creepy looking but inside wow just Beautiful and totally safe area. Breakfast was just perfect and plenty of traditional flavours such good quality and value loved it evey day
Cons: Little tip for ladies who need to do make up the lighting is low and fits the ambiance but a small mirror close enough to see into with a good light would be very helpful
Poppy
1 year ago
9.0
Location is absolutely brilliant! The service and staff are so lovely, informative and kind. The communication and lead up to the stay was great via WhatsApp. Breakfast is simple but tasty. Complimentary water is available in the room on the first night which is great.
Cons: On our last evening there was a different staff member on the night shift and he was not so kind. The property is cash only. I think it would be much better if the offered card also although I understand a lot of places is cash only.
Margarita
1 year ago
10.0
Margarita
1 year ago
10.0
That was a first time in Marrakesh but unforgettable, the staff was very helpful . Took me from the taxi, explained everything and giving helpful tips on my trip and the places.
Claudia
1 year ago
9.0
The property is absolutely beautiful, charming and clean. The personal is so kind and helpful. We had a great time and for sure we will come back
Cons: Everything was perfect
Hakim
1 year ago
10.0
Nice and clean. Good vibes
Lucia
1 year ago
10.0
It was beautiful inside, the bed was very comfortable, and bathroom was big and gorgeous. the people that works there were very helpful and friendly. Marouane was super helpful with lots of recommendations of things to do and where to eat around. He was friendly.
Cons: We loved everything
Kathleen
1 year ago
8.0
Wonderful apa services, delicious breakfast, friendly and helpful staff, and fantastic location.
Cons: Bring earplugs as the rooms are close and you can hear when other guests are coming and going and opening and closing doors and ringing the bell.
Donella
1 year ago
10.0
The breakfast was fantastic, and the location was perfect. Marouanee, Rashid, Fatima, and all the other workers were the perfect hosts.
Cons: I loved everything.
Carla
1 year ago
10.0
The staff was absolutely amazing. Mohammad and Marouanee were both friendly and helpful. The beds were extremely comfy, best during my stay in all of Morocco. Hammam was a great price and experience! Location was super close to taxi entrance and sightseeing. I would highly recommend staying here. I was a single female traveler and felt very safe here and the staff was a big part of that.
Mark
1 year ago
9.0
When you get out of the taxi you walk a little way into the souk where you are transported to another world. The Riad sits right in the middle of hussle and bussle of the souk in its timeless appearance with only the buzz of the motorbikes stopping the illusion that you have been transported back in time. The Raid itself is warm and welcoming with the excelant staff so friendly and helpful. The traditional morrocan breakfast was such as nice touch with so much variety. The person who made our stay so good was Marouan, his advice on where to visit and eat was the making of the holiday. His recommendation for the first night was Dar Essalam with excellent food and morrocan entertainment. As with everything in Marrakesh the restaurant was timeless, Humphery Bogart and Lauren Bacall would of not looked out of place dinning there a wonderful experience.
Cons: The initial shock of leaving the taxi at the side of the road and walking through the narrow alleyways of the souk is a little overwhelming but once with the help of the team you were comfortable and feeling so safe in these unfamiliar soundings.
Laura
1 year ago
5.0
The riad is well located (20min. walk from jardin majorelle) and on the outskirts of the medina. The staff is very friendly and always willing to help.
Cons: Unfortunately, and despite great efforts on the design and atmosphere, the room and the riad in general werenât always clean enough. With a little extra effort on the cleanliness (dust under the bed, dusty rugs, suspensions and the floor, dirty outdoor cushions,etc) and general maintenance, this riad could really be great. Furthermore, it would be good if we could pay taxes and extras by card instead of cash.
Bakkali
1 year ago
10.0
Everything was on fleek, marouane and Mohamed are so humble ! I recommend this hostel so much , Canât wait to come back,
Aarti
1 year ago
10.0
Had a fantastic stay here for our first visit to Morocco Great hospitality: breakfast was amazing, rooms were very clean and a wonderfully calm atmosphere was present throughout our stay. The staff were very helpful and welcoming which made us feel at home. A massive and special thanks to Mohammed for his local knoutedge and recommendations. Our stay would not have been the same without him! We will definitely be recommending Riad Chafia to all of our friends and family!
Lara
1 year ago
10.0
We felt so relaxed and welcome at the property! The room was lovely, the roof top was a beautiful place to retreat to, it was so quiet despite the bustling Medina. Thank you so much to the wonderful staff too for making us feel very welcome in Morocco! They went above and beyond to make sure we were able to locate drivers for tours, organized airport transfers etc Marouane thank you for your kindness and hospitality as we navigated our first visit to Marrakesh!
Cons: Nothing!
Melanie
1 year ago
8.0
Small but nice, cosy room, big bathroom, rooftop terrace with sunbeds
Cons: Narrow tunnel-like way to the Riad which made us feel a little uncomfortable at night, Staff at the reception could be friendlier
Jurica
1 year ago
10.0
Havrillay
1 year ago
10.0
Lovely and polite staff, always happy to help. Nice and clean room. Towels changed daily.
Elif
1 year ago
10.0
Beautiful riad, very clean and homie. Mohamed was an excellent host, very welcoming, friendly and warm.
Cons: nothing to add
Frederico
1 year ago
9.0
I enjoyed the great breakfasts in the rooftop, the beautiful riad's coutyard and the location.
Cons: Didn't appreciate much the rush from one of the staff to take me to an ATM to pay for the city tax.
Laura
1 year ago
10.0
Really gorgeous property and in a perfect location
Cons: No windows in the room
Yana
1 year ago
7.0
Staff Mattress Clean Location
Cons: noisy, very poor soundproofing, you can hear all your neighbors' conversations and hair dryer. Moreover, from 7 am, chairs and tables are running over your head on the tiles!!! bed 140 cm for two. little light in the room. wait 5 minutes for hot water.
Mccathie
1 year ago
9.0
Very friendly staff from the minute we arrived. Very authentic decorated. Youseff made us feel right at home even when we arrived close to midnight and had a stressful day travelling with our first experience in Morocco. We were very well looked after and always asked if we needed anything. The Riad was hard to find at first, however, right at the start of the Souks market so great walking distance to the markets and the new town.
Cons: Room was a bit small but to be expected for a Riad. There was a strong odour that turned out to be coming from the sink and shower drains. However by covering them, this seemed to sort it. Was off-putting at first.
Tracy
1 year ago
8.0
Lovely Riad in a great location
Marcello
1 year ago
8.0
Bogdan
1 year ago
9.0
Sevgi
1 year ago
9.0
Hans
1 year ago
9.0
Great Place to stay.. very friendly staff and owners.. feels like coming home. A place to relax after an intense day in the Medina or excursion Hospitable and helpful at any time of the day... wonderful. Compliments to the entire team... and especially an extra compliment to Youssef!! Great guy!!
Elke
1 year ago
9.0
The Riad is located in the medina, with the souks only a few minutes away. The location and the accommodation was great and as depicted on the website. The riad has an amazing inner yard and a splendid roof top where we ate our breakfast. We could see the Atlas mountains from there, the Koutoubi mosque etc. The hammam and massage were great as well; next time we will try a public hammam. What made our stay even more amazing, was the friendly staff who went beyond the extra mile for us. We would really say our gratitude to Youssef, Rachid, Anwar and the cleaning staff. The owner Delphine provided us with handy necessary upon our arrival. As is common in Marrakech, we tipped the staff as they made us feel so welcome in the Riad. We hope the the tip is shared among all of them, as was promised by the owner. Looking forward to come back!
Cons: /
Aradhna
1 year ago
10.0
Very good, quiet and safe location. Kind and helpful staff. Very nice breakfast. Lovely ambience. Comfortable rooms. Nice bathroom.
Cons: there was nothing not to like.
Timothy
1 year ago
9.0
The breakfast was amazing, and it was lovely eating it on the roof taking in the sunshine and the view. The location was ideal, close enough to the edge of the medina so that you can easily get access to it from the airport, but also close enough to the centre to be able to walk anywhere. Also all the staff were amazing and helpful.
Lauren
1 year ago
10.0
Very clean. Large room and bathroom. Good shower. In the middle of the old town so very easy to walk everywhere. Staff were helpful. Comfy bed
Cons: Nothing
Girard
1 year ago
8.0
The terrasse
Cons: Not very easy to find when walking in the Medina.
Saskia
1 year ago
7.0
The location
Cons: It felt a bit worn down.The pool is not inviting.The sunbeds on the rooftop are broken.In the room the lamp was broken and the doorlock did not work verry well.The bathroom was not very clean (hair in drain).The towels are old and worn. Breakfast ok. Compared to the other riads where we stayed,this is one we would not return.
Sascha
1 year ago
9.0
Veeralria
1 year ago
3.0
The staff are very nice unlike the owner-Delphine who was very rude and unfriendly.
Cons: The owner could have been more welcoming and was actually very rude and her communication was rubbish. The breakfast was also not nice.
Gianluca
1 year ago
8.0
Darren
1 year ago
10.0
Location was perfect on the edge of the Medina, nice and quiet but close enough to the noise and energy of the medina and souks. Accommodation was excellent as it was an authentic Moroccan Riad was the mod cons you need ie Wi-Fi, pool and air conditioning. Breakfast was exactly what was needed to set us up for the day and they tried to vary on a daily basis. The owners and staff were great and friendly always happy to ask questions and attentive to all our needs.
Cons: Nothing
David
1 year ago
4.0
I liked the service, Yousef helped me when I arrived and he helped us making some reservations but⌠We paid for one of the most expensive rooms (my wife and I were planning to celebrate our anniversary) but the SMELL was SO BAD! I couldnât sleep well so I needed to sleep on the floor basically because the smell came near the bed. I mentioned this to the people that work there but they just said, I know I know. I was planning to have a relaxing weekend but definitely I couldn't. You need to know that if you choose the blue expensive room (the one I stayed) you will hear all the NOISE form the rooftop (which is over the room) you will head the people on the kitchen because is in front of the room too, so don't pay for something that is not worth it.
Cons: The smell in my room, the blue one is super strong, you feel that you are breathing that smell! Don't overpay for something that you will regret
Barbara
1 year ago
10.0
Simon
1 year ago
9.0
Chris
1 year ago
10.0
The staff was really awesome and helpful. The Riad and it's roof terrace was great.
Ahmed
1 year ago
10.0
Very friendly and helpful staff. Right at the edge of the old medina.super private hammam and spa treatment. Good breakfast. Extremely quiet at night providing good sleep.
Cons: Nothing
Waelt
1 year ago
10.0
The room was clean and nice. The staff were very helpful and professional especially youssef and marwan. They went out of their way to help us and answer our questions!the hammam and massage were relaxing! Would definitely come again!
Cons: Nothing
Simon
1 year ago
7.0
Lovely staff. Friendly and professional. Central location and reasonable value.
Cons: Breakfast, too many stairs and front door access. Knocking and waiting was annoying when a key could have been provided.
Thea
1 year ago
9.0
Filippo
1 year ago
10.0
This is a very beautiful riad - very clean with a wonderful roof terrace where we had our breakfast and watched the sunset in the evening
Cons: Everything was great
Lorenzo
1 year ago
7.0
Location is excellent if one wants to stay in the Medina. Breakfast was fine, somehow in line and staff very nice and willing to help.
Cons: Rooms are nice, although some "refreshing" would be welcome, especially for the bathrooms and the AC which is pretty old and not working as it should.
Philippa
1 year ago
10.0
The hotel was great and the staff were so helpful. They helped us and gave lots of important advice on bookings, directions and moving around Marrakech.
Maria
1 year ago
10.0
Emilie
1 year ago
8.0
Good location Staff amazing Nice riad
Cons: Nothing
Chris
1 year ago
6.0
All the staff were extremely helpful and friendly. They were quick to help when we had any problems. The breakfasts were good and it was nice to have them on the roof terrace. The location was good and it was fairly quiet. We were cold the first night and staff arranged an extra duvet as quickly as they could the next day after asking the owner for permission.
Cons: The room was very disappointing. We booked a suite, as we needed a treat. It was very small and badly appointed. The staff did offer to change to another room the next day but that would be even smaller and probably as badly finished. The bed was on a high raised platform. Getting into bed was difficult, for both of us, and the risk of falling down the very high step during the night was real. Also the bed itself was squeezed between the walls with no space to get in or out! This room is NOT for people with any mobility problems. The bathroom was badly appointed and the shower leaked into the room during use. The tiled shower floor was slippery when wet, and dangerous. These problems could not be solved by the staff, the room needs to be refitted properly.
Arnaldo
1 year ago
3.0
Personnel very kind
Cons: Room was very small compared to the description.
Arnaldo
1 year ago
3.0
Best hammam and massage experience
Cons: Rooms were without heating, requested it to be fixed at 14:00, no extra blankets provided neither heater neither another room. we had to contact the owner in order to have a solution at over 23:00. Rooms very small compared to the description of the reservation.
Lola
1 year ago
10.0
Everything was excellent from start to end. The riad is in a great location. It is very peaceful and quaint. We upgraded our room last minute and that was a great choice. The bed is comfy and the bathrooms are great. Breakfast is also excellent with the fruit and bread. Wifi is also good. I want to thank the staff especially Youssef for helping us with whatever we wanted. We went to some of the places he recommended for food and he also helped arrange a hammam in the riad (must do). We look forward to staying here again.
Gurpreet
1 year ago
1.0
We did not like anything
Cons: Many things from breakfast to the rooms etc. the hospitality and communication also was not the best. We found them rude and curt. On the whole a bad experience.
Laurent
1 year ago
10.0
The location of the Riad is perfect since is close to the entrance of the Medina and cars don't enter the Medina. But the staff of the Riad was amazing, very friendly and available at any time to help. I specially thank Youssef. It is a great choice for a short time escape to Marroco.
Roxana
1 year ago
10.0
The location was great. The staff was excelent, especially Youssef - very helpful, friendly and made us feel like at home.
Cons: I liked everything!
Gaetano
1 year ago
10.0
Location, stuff and environment !!
Cons: Towels and bathroom
Ana
2 years ago
10.0
The local staff were very friendly and helpful. Gave lots of good advice and information and the location was very central to everything.
Cons: The pool water looked a bit stagnant but then when you turned on the jets, it seemed fine. It was just a visual everything else was perfect.
Ata
2 years ago
10.0
Very nice riad, Youssef was so so helpful and an amazing host! We would stay here again for sure.
Michelle
2 years ago
9.0
The staff were wonderfully helpful and attentive. The location was great and facilities were charming and comfortable.
Carolyn
2 years ago
6.0
Pleasant but Minimal.
Cons: We had booked a super deluxe room, but weâre not given this on arrival. City tax was an unexpected extra we were not aware of!!
Elise
2 years ago
10.0
This stay was the main highlight of our vacation. The room was beautiful with a great bed, the placement was so that everything was within walking distance, the breakfast was traditional moroccan with minor changes in some sides each day so it did not become tiresome, and best of all was the staff. They were extremely accomodating and nice and always helpful. Especially Youssef was 10/10 and helped with everything we needed, found restaurants for us, helped us order food to the hotel and made the stay exceptional.
Cons: The only critique point is that the pool wasnt very inviting and almost just a decoration. But not a big problem
Jake
2 years ago
10.0
Youssef was great. Super helpful, walked us to destinations, gave great recommendations. Recommend this to anyone who wants to stay in the MĂŠdina area.
John
2 years ago
10.0
Excellent service very welcoming and helpful staff. Great rooftop and amazing breakfast. Overall excellent experience.
Panayiotis
2 years ago
9.0
The staff were great, very helpful and did their best to accommodate us!
Katrina
2 years ago
9.0
Great location. Lovely and friendly staff, always happy to help with any enquiries. Beautiful building and furniture inside the riad.
Cons: Nothing
Mastaglio
2 years ago
9.0
Otto
2 years ago
6.0
Location was good. The view from the roof terrace was lovely. Problems we had were handled quickly.
Cons: Cleaning. maintenance. The sound is I think a problem in most riads because the way they build around a litte courtyards, this riad was a bit narrow, so the acoustics was poor.
Anton
2 years ago
10.0
Very friendly and helpful staff. Very quiet riad in a busy lively neighborhood. The terrace gives a good view over the area.
Cons: Moroccan beds are a bit hard compared to our own beds. You have to get used to that.
Thomas
2 years ago
10.0
Anita
2 years ago
10.0
Really lovely Riad in a very good location. The best thing about this Riad is the staff which has been mentioned in previous reviews on booking.com. We never met the owners but Youscef who is the Manager is exceptional. He helped us plan what we did every day and booked whatever restaurants we fancied trying. I hope the owners appreciate their staff, I am sure they do as this would be the main reason for our return⌠as well as it being a lovely place to stay! Must mention the other staff Marouanee and Fatima, the other staff too but I didnât get their name.
Cons: There was nothing we didnât like.
Ella
2 years ago
10.0
We loved staying at Maison Chafia especially because of the manager Youssef! Youssef is such a kind and friendly person and made our stay wonderful!!! He was so helpful with arranging spas, taxis, giving us suggestions for restaurants etc⌠seeing his lovely smile each morning will be missed! About the road đ itâs is beautifully decorated and we loved the double level terrace with sunbeds as well as enjoying breakfast up there. The location is perfect, itâs a quiet escape from the chaos of the Medina as well as being a short walk to all the sights!
Cons: Nothing
Motivational
2 years ago
10.0
They have a beautiful patio on the roof and breakfast was good. My bathroom was one of the best I had in Morocco! The employees and owner were really nice and concerned to hear feedback as well. It is nice to hear how much they cared
Marie
2 years ago
10.0
Excellent location for the medina but also just off the hustle and bustle.
Lea
2 years ago
9.0
The staff were so warm, welcoming and helpful. From Fatima, to Rachid, Youssef and Merouane. They remembered our names (which might seem like a detail but it is so nice), always happy to help and smiling. They played a really big part in making this stay feel extra special. I had a massage and black soap ritual and it was super nice and relaxing. The location is really ideal as well. Walking distance from all the major placestouristuc areas. Only small downside : this is an old building so insulation-wise it's not perfect. But honestly, it's really not that bad.
Christopher
2 years ago
10.0
The location was the best part. The main square in Marrakech, the Jemaa el-Fnaa, is full of aggressive vendors and beggars, whereas this hotel is in an area that felt safe to us; the people were friendly, and all the restaurants nearby were amazing and inexpensive. The staff were all nice and will help you plan your trip, recommend restaurants, and book guides. We didn't use them, but the prices seemed reasonable. They all speak English the same as most people in the city. We had a great experience.
Anonymous
2 years ago
8.0
We thoroughly enjoyed the relaxing atmosphere that is very evident when you arrive at the riad. The decor is beautiful and it is laid out across 5 floors which offers plenty of space to unwind. The staff were very attentive and Youssef made sure that every part of our stay was enjoyable, from booking taxis to dinner reservations to just generally taking an interest in what we were up to on a given day.
Cons: - Hard to find initially, could do with some directions from the Riad from where the taxis drop you off (Riad Laarous). - When making requests i.e more towels, this usually took longer than expected - When we smashed one of our own perfume bottles in the room, there was no concern to help clean this up. We were handed a brush an hour later and cleaned it up ourselves. - The rooftop could possibly do with some lighting
Corinne
2 years ago
10.0
Beautifully decorated riad with a calm atmosphere. Amazing and attentive staff.
Louis
2 years ago
10.0
M
2 years ago
7.0
-Riad is very well placed -Room was very nicely set out and clean -Youssef did an amazing job with the rose petal service, i ordered for my bfâs bday. -Staff were really nice. The top two floors of the Riad are amazing, beautifully designed and nice views.
Cons: -Cleanliness as a whole was not very good of the shared areas. -The pool wasnt cleaned once whilst we were there, i did ask for the jets to be turned on, as there were so many dead bugs in the water along with hair and a film of suncream on top, but this never happened, by the end or our stay the water was so dirty we didnât even dip our feet in. - there was a piece of litter on the stairway which never got picked up the whole time we was there. -not as much atmosphere, walls are very thin, so could hear other guests. Music in the courtyard playing would have been appreciated -asked for an iron on the first day, asked again on the second day, finally got it on our third day -This riad has a lot of potential if it pays attention to the finer details
James
2 years ago
10.0
The property was lovely! Our room was great and we loved the traditional Moroccan decoration. The staff were incredible (especially Youssef!), and I couldnât recommend this place enough. Location great too. Close enough to the big square to be a short walk away, but far enough away to escape the chaos when needed!
Cons: Nothing - we had a great stay.
Jacqueline
2 years ago
10.0
Iâve travelled around the world and this was by far the best experience I had. Everything was perfect, the location, the food, cleanliness, but the best part was the staff. They made me feel welcome and at home, specially Youssef, he went above and beyond to assist me, helping with restaurant reservations, booking guides, drivers and so far. The owner also came over to check on the guests, and we had such a pleasant conversation. I strongly recommend this hotel. It was a memorable experience. I missed everyone already!
Anonymous
2 years ago
10.0
Everything was perfect, the best service and team, very helpful, good location, close to everything. We recommend this place with great pleasure
Cons: Nothing :)
Danielle
2 years ago
10.0
The beds were the most comfortable we slept in our entire time in Morocco! The staff (esp Youssef) were kind, helpful, and accommodating. The riad itself is beautiful and exactly like the pictures. Yummy breakfast. Location was great too, far enough off the souks to be quiet, but only about a 10-15 minute walk to the main square/anything else you want to do. We loved our stay here!
Cons: Nothing, it was a great stay!
Olivia
2 years ago
10.0
We loved absolutely everything! The staff (especially Youssef) were exceptional, so attentive and welcoming. The riad itself is beautiful and a lovely quiet break from the hustle and bustle of the Medina. It is within the Medina but in a convenient spot that feels a bit more quiet (so peaceful at night). The staff checked in on us daily and were so helpful in booking restaurants and tours. Youssef was particularly helpful and warm.. truly making it a magical experience for us. We would absolutely return to Riad Chafia and recommend it to anyone visiting Marrakech.
Cons: We loved it all!
Hanna
2 years ago
9.0
Our experience in Riad Maison Chafia was great! The employees were fantastic and very kind with us. The Riad is very beautiful and it has included a delicious breakfast!
Banait
2 years ago
7.0
The staff were extremely welcoming and friendly. They helped us with everything that we could possibly ask for! Youssef in particular went the extra mile with us - which we are so grateful for!
Cons: Unfortunately we found cockroaches in our room. We understood that itâs a common issue in Marrakesh as the city is so old and thankfully the team brought an exterminator the next day. They handled it well and treated us with great care.
Lisa
2 years ago
10.0
Very nice staff, great breakfast on the rooftop, perfect location to explore Marrakesch. Clean and nice interior. We had one of the cheapes rooms which are small but nice and cozy - we had a grat stay!
Cons: All good!
Jason
2 years ago
10.0
Amazing place to stay in the Medina. Was great to walk around to the property where everything becomes so quite away from the hustle and bustle. Yousef was amazing and such a friendly person. He helped us with loads of things with our trip and we couldnt thank him enough.
Maristyl
2 years ago
7.0
The staff were nice and friendly
Charalambos
2 years ago
10.0
Location was veey good.The staff was very kind and helpful especially Youssef.
Rebecca
2 years ago
9.0
Comfortable bed, great location, friendly staff, delicious breakfast
Cons: Would have liked more lighting in our room
Rebecca
2 years ago
10.0
The staff was attentive, delicious Moroccan breakfast, comfortable bed, great location, large room
Cons: I suggest removing the chair from the room. Once you open two suitcases it is difficult to maneuver around them and the chair to be able to unpack and hang clothes.
Nick
2 years ago
10.0
Everything was absolutely wonderful, perfect in every way.
Cons: Nothing
Wemba
2 years ago
10.0
I enjoyed the moroccan breakfast. But the best experience with the stay was how Rachid, Fatima and Marowan took care of us. They were such lovely people and I miss them. I fell ill while I was there and Rachid made me a special tea. Thank you so much for our stay, you will forever stay in our hearts <3
Cons: The room was a bit dark and the extra bed was quite hard.
Schauna
2 years ago
8.0
The staff was exceptional. They were willing to provide assistance, guidance about the culture and recommendations on things to do in the city. My husband and I were celebrating our 1st anniversary and the lack of having a TV in the room helped us connect more. Sipping tea on the rooftop was so comfortable and relaxing.
Cons: The air conditioning was not working at full power. The air filter was cleaned the next day and the room did cool down a bit.
Ryan
2 years ago
7.0
Breakfast was good and so was the service!
Cons: The A/C in my room was not working well. The shower was not draining well. In my friends room he had a smell of sewer gas. Youseff and Mohammed were very understanding and apologetic and offered to change rooms.
Julie
2 years ago
10.0
The perfect riad for your Marrakech stay. Centrally located, secure, in a quiet street, easy to find. I loved my stay at Riad Chafia and wish I had another night or two to stay. The room was charming, the bathroom spacious, with stylish decor throughout the riad. Delicious breakfast, kind and helpful people. Best thing was the rooftop terrace where you can catch the night breezes, listen to the distant sounds of the city, and enjoy a sunset/moonset/sunrise. Rachid, Marwan, Youssef - thank you for your kind hospitality and for going out of your way to make me feel as comfortable as possible. Shukran, I will return!
Jaime
2 years ago
10.0
Great location, amazing staff, nice property.
Cons: Brothers room had bad A/C unit that didn't cool enough. My room had a smell & toilet was dirty upon checkin.
Kathleen
2 years ago
10.0
Our stay in the riad was amazing, and the personnel were so nice and good at their work. Yousseff, Fatima, Rachid and Asma made sure that our stay was as pleasant and comfortable as possible and they gave us great tips what to do in Marrakech. If we would come back to Marrakech we would definitely return to riad chafia!
Atusiak
2 years ago
9.0
The staff were absolutely amazing! Super friendly and helpful. They provided multiple ideas and suggestions as to where to go, what to see, and where to eat. 10 out of 10 for sure. Location of the Riad was also spot on, exactly in the centre of the Medina, which made going around Marrakech easy, and all sightings were a walking distance from it. In case you wanted to eat or drink anything extra besides breakfast, you could easily ask for something to be prepared for you from the menu. A massive shout out to Mr. Marwan, Youssef, and Rashid, for all the help! đ
Cons: A slight remark would be that breakfasts were all the same each day (though really tasty!). It is ok for a short period of time, but it would be good to introduce some optionality/ variety.
Nicola
2 years ago
9.0
Esad__
2 years ago
6.0
The place and the aura is cool. Room was nice, the staff is so helpfull and polite we like them.
Cons: The location is so close the center and you can walk max 10 min walking to get what you want however the riadâs street is a bit incommodate/unsecure due to some guys around, they molested us with verbally. And this happen twice. We did not stay there our second night and changed the city. Because Marrakech is not a place suitable for tourists. Definitely consider this. You will not be enjoying the this beautiful city just because of this sticky people. Sorry about them. They sabotage their country and tourism.
Cassandra
2 years ago
10.0
Thea
2 years ago
6.0
Sweet and welcoming
Cons: Too hot, couldnât sleep. Air con didnât really do anything
Anonymous
2 years ago
10.0
Staff (Yousef, Marwan and Rashid) were exceptional. Helpful, attentive, friendly. Went out of there way to ensure we were comfortable and enjoyed the city.
Cons: European prices for drinks and food
Michelle
2 years ago
10.0
The place so beautiful and very peaceful. So relaxing after a day of wanting the Medina. Staff was very helpful and friendly. Breakfast was delicious and peaceful on the Terrance. The pool is nice and refreshing.
Farukh
2 years ago
1.0
Nothing to like about it, they sold me room online showing pictures was so big with king Size bed but when got in the room its was Very small bed that hardly 2 people can sleep , even room was so small that you canât walk around and very old Air conditioner, there were no Towels at all , they said we are out of Towels today so will provide you tomorrow. Breakfast was horrible. So congested and tiny place. I will never recommend this place to anyone.
Cons: I did order massage for me & my wife and we were late 30 minutes and they didnât give us service and charge us Full Fee 120 Euros. Basically they are scammers.
Manon
2 years ago
10.0
The breakfast was nice and the staff was very friendly. Highly recommend this Riad! Thanks to the team for the good breakfast and advices.
Cons: Nothing to complain about!
Anonymous
2 years ago
10.0
The Riad was stunning & is a cute little place to stay with friends/family! The terrace had lovely views & wish we spent a lot more time up there. Itâs located in the centre of medina with 5-10 minute walking distances to all the hotspots E.g Jemaa El Fena, Le Secret Garden etc. Breakfast was very lovely. Felt so welcomed by everyone there especially by Youseff, Marouan, Rashid & Fatima who went out of their way to accommodate us at all times. You really are the heart of the place.
Cons: I have no faults for the Riad & all the staff. Wish we stayed a few extra days.
Chris
2 years ago
10.0
Nice welcome with peppermint tea. English speaking staff. The breakfast was absolutely ideal, and very traditional. Breads, pancakes, jams, omelettes, fresh fruit, fresh juice, coffee. Couldn't ask for more, and presented and served well. Very attentive staff who went out of their way to make you comfortable and at home. Loved the sun terrace, a very peaceful place to spend the evening watching the stars and Moroccan horizon.
Cons: All that could have been better is if it was free!!! and I didn't have to leave. Very good value for money, can't fault it. If you are looking for an exceptional and traditional Moroccan experience, this is for you.
Francesca
2 years ago
10.0
Fantastic Riad. The staff were incredible, friendly and really accommodating; really nice and ready to help. The Riad itself was very beautiful and we had the best room which was the rooftop. The view on the rooftop was peaceful; it was nice to sit there day or night! Youssef and the team were honestly the best hosts you could ask for. My Husband and I loved it. Also the air conditioning was a life saver after a day-out!
Cons: I think for summertime it would be nice to add some parasol umbrella's by the sunbeds on the rooftop! The overall scent of the medina sometimes came through to our room. But that is more of a downfall of the Medina rather than the Riad itself.
Samiksha
2 years ago
10.0
Petter
2 years ago
10.0
We had a very enjoyable stay at Riad Chafia. Extremely good location in the medina, but also close to the more modern parts of the city centre. Very helpful and friendly staff, clean room and a quiet and nice atmosphere at the Riad. Very good breakfast, changes every day. The roof top is also very nice for a chill out in the afternoon/evening. I would recommend everyone to stay here, and I will do the same when returning to the city.
Morocco
2 years ago
10.0
Lovely riad. Thank you so much for your excellent service. We highly recommend the Riad.
Dr.
2 years ago
10.0
Victor
2 years ago
10.0
The WiFi was excellent, allowing me to stay connected effortlessly. The upper terrace provided a relaxing spot for sunbathing and the breakfast was delicious. The comfortable beds and spacious room made my stay even more enjoyable. Highly recommended for a convenient and relaxing experience. A special thank you to Marouane, one of the staff members, for providing exceptional service and making my stay even more memorable.
Peter
2 years ago
10.0
The property is beautiful, as it is shown in the pictures. Besides, it is a walking distance from most of the main attractions in Medina and closes to getting a taxi to visit the new city. The staff was very helpful in all aspects, they gave us excellent advices and recommendations. I have to give a special mention to Youssef and Marouane who treated us excellent. THANK YOU VERY MUCH FOR EVERYTHING!!!
Syed
2 years ago
10.0
Bas
2 years ago
9.0
During our visit to Morocco, we had the pleasure of staying at Riad Chafia for 2 nights. This traditional Moroccan Riad is conveniently situated in the north of the Medina, a few minutes away from a taxi parking space and within walking distance of many of Marrakech's major attractions, including the famous Jemaa el-Fnaa square and the vibrant souks, as well as several excellent restaurants. It is a perfect choice for anyone seeking an authentic stay in Marrakech. We were greeted with warm hospitality as we entered a tiny door down a small alleyway and entered a beautiful courtyard. The rooms are elegantly decorated, combining traditional Moroccan elements with modern comfort. Ours was spacious and the comfortable bed and the AC ensured a good night's sleep. Its rooftop terrace offers panoramic views of Marrakech's bustling medina and the Atlas Mountains in the distance during breakfast. One of the highlights of our stay was the exceptional service provided by the staff. Youssef, Rachid and the team at Riad Chafia went above and beyond to make us feel welcome. They even kept an item we forgot in storage for several days until we returned to Marrakech to pick it up!
Dr.
2 years ago
10.0
Isabell
2 years ago
10.0
Our stay was amazing. Especially Youssef was a kind and supportive host. The breakfast on the rooftop was perfect with the wonderful view! We will recommend the accommodation. Thank you very much for the nice stay! Best regards from Germany :)
Dr.
2 years ago
10.0
The highlight of the property were its staff, absolutely incredible. Rachid, Youssef, Marouan, and Fatima all went out of their way to accommodate every single request we had. All with a great attitude and beautiful smiles. The facilities themselves are great, and the Riad is beautiful, despite a couple little things looking a touch tired. The surprising thing is how quiet the Riad is even though itâs in the heart of the Medina.
Lorna
2 years ago
10.0
Lovely breakfast served every morning. Friendly and helpful staff. Always ready to give advice and assist if they could.
Cons: No shade from the sun on the top terrace
Alexander
2 years ago
9.0
Nir
2 years ago
9.0
Elisabete
2 years ago
10.0
Liked the breakfast location, the dinner location in the property, the content, and the staff
Cons: The entrance to the hotel
Adrian
2 years ago
10.0
Beatrice
2 years ago
10.0
Riad Chafia was a wonderful discovery that made our stay even more unique. Located in the heart of the Medina, this Riad allows you to enter the Moroccan culture with its delicious breakfasts, its decoration with attention to the smallest details and above all to get to know the pleasant local people. The added value of this structure, however, is the staff, always smiling and available for any need. A note of credit goes to Youssef who has always made himself available for any of our needs and problems, suggesting some incredible places to visit that otherwise we would not have been able to visit. We highly recommend staying at this Riad.
Cons: -
Anette
2 years ago
8.0
Very nice place. The staff was kind and very helpful.
Cons: The breakfast was bad.
Erika-p
2 years ago
10.0
Very cosy atmosphere. The room was clean and comfortable. Very good location in a quite street directly in the Medina. The staff was extremely kind. We would like to thank Joussef for his warm welcome.
Rachel
2 years ago
10.0
Youseff and his team made us feel so welcome since the moment that we arrived. The airport transfer was seamless and we were able to check in early. The room was lovely and clean and the property itself was a welcome quiet place after a day visiting the busy souks. Youseff was on hand to provide us with restaurant bookings, trip information and general advice on how to fill our days in Marrakech. The breakfast on the balcony was lovely and the service in general was 10/10. We will genuinely miss Youseffâs enthusiasm whenever he saw us, he really made it feel like a home from home! I would highly recommend staying here đ.
Kerttu
2 years ago
10.0
lovely service and helpoful stuf. Particulary Youssef was very helpful.
Suzy
2 years ago
10.0
I honestly can't recommend this Riad enough. The staff (Youseff and the team) were all so friendly and helpful. The Riad feels like a little warm family, away from the madness of the city! A piece of tranquility. Loved the rooftop breakfast and the room was very relaxing. They can help book transfers and tours and dinners so I would recommend speaking to the directly for this also. The Riad is down a quiet safe side road close enough to town to be convenient and easy to find.
Cons: Nothing!
Gregory
2 years ago
10.0
I really loved the layout and design of the hotel. It felt like you were walking into a secret hidden palace and the service was excellent. The room itself was really nice as well
Cons: The location is a little hard to find of course that is no one's fault and certainly not the staff, but it would have been nice to have some guidance into the medina.
Eva
2 years ago
9.0
The Riad is a quiet place right in the middle of the Medina. Beautiful with the typical Moroccan styles. The staff Rachid, Marouane, Azize,⌠are super friendly, you feel welcome and there is always someone if you need help. fantastic breakfast on the rooftop terrace! highly recommend this Riad!
Sebastian
2 years ago
10.0
Great Riad in Marrakesh, it is very good located, very clean and very nice. The service was perfect! Youssef and his Team are just awesome. We recommend this Riad 100%. thank you so much!
Cons: everything was just perfect
Morgane
2 years ago
10.0
We stayed one night in this riad and it was nice. The room was nice and the rooftop nice with sun bath. Itâs well located. The staff was very friendly and helpful.
Jonathan
2 years ago
10.0
Breakfast was a delicious plate of eggs, fruit, yoghurt, and a basket of assorted breads with some jams. Eating on the rooftop was lovely overlooking the city with a backdrop of the Atlas Mountains.
Cons: Nothing in particular.
Ayanda
2 years ago
10.0
Youssef in particular, but also the rest of the staff were absolutely fantastic and made our stay both at the Riad and overall in Marrakech amazing. Youssef helped us with taxis, restaurants, the hammam experience, and general advice. Everyone did their job with a smile, the wifi was good, the place is beautiful and clean and so peaceful. Breakfast included was simple and delicious - egg, Moroccan bread and pastries, fruit, yogurt, mint tea and coffee. Air conditioning, fresh towels, hot water, electricity, location in the medina, airport transfer, restaurants, all great. Cannot say enough good things about it.
Cons: Wouldâve loved a pool, but obviously we chose to stay in a riad and not a modern western style hotel for a reason
Stefan
2 years ago
10.0
Narges
2 years ago
10.0
Superb location and facilities, as well as exellent staff. Especially Yusef made our stay very pleasant, and made sure we had everything we needed and more. The Riad was very cozy, very clean and well maintained with a small charming roof top. Located in the Medina, so everything you would want to see is right outside the doorstep.
Cons: Nothing, everything was perfect!
Anonymous
2 years ago
9.0
Katarina
2 years ago
10.0
Thomas
2 years ago
8.0
Good location in the Marrakesh medina, lovely breakfast including rooftop terrace for serving, helpful in organising taxi to airport when we left, offered hammam bath option at riad itself, nice bathroom.
Cons: Our room wasn't quite ready when we arrived meaning we had to wait 10-20 mins to get into it. Did have some trouble opening/locking the door to our room using the key. One of our beds was essentially a sofa, had to ask to have bedding brought to the room so one of us could sleep there.
Julie
2 years ago
8.0
very attentive staff. youseff was always on hand and looked after us very well. we had a delightful breakfast on the roof terrace.
Cons: nothing
Renzo
2 years ago
10.0
Central location, beautiful inner courtyard and rooftop, darling rooms and especially great staff. Perfect place for couples who want to have comfortable vacation in the Medina.
Cons: Unfortunately the Wifi Connection in the highest floor is badly and it can become cold at night.
Catherine
2 years ago
10.0
Elzbieta
2 years ago
8.0
(+) confortable bad and sheets (+) garden roof (+) kind personnel
Cons: (-) smell in the hotel (medina smell) (-) cold bathroom - I was in February (-) wifi range
Claire
2 years ago
10.0
Great Riad! Lovely place and very friendly and helpful staff
Jayson
2 years ago
10.0
We had a lovely time at Riad Chafia. It was such a lovely, quiet, secluded escape from the hustle and bustle of streets of the Medina. The views from the roof terrace were beautiful. And we enjoyed having the delicious breakfast up there every morning. We stayed in room 10, the room was very comfortable, and we slept peacefully each night. The staff were incredibly helpful, friendly and accomodating. We would stay here again for sure.
Genesis
2 years ago
10.0
Everything from the location to the friendliness of the staff well exceeded my expectations. I booked last minute and I was able to get in touch with the hotel owner about room details and late check in. The hotel also has a transportation option from the airport (RAK) to the Riad directly (so that you donât have to ever feel unsafe during your journey). The Riad is centrally located within the medina and is easily accessible to Marrakechâs popular souks, Jemaa el-Fna Square and as well as other popular attractions. Overall, the location is superb. There even is a sign that says âRiad Chafiaâ a few blocks down that helps direct you to the Riad in case you do get lost. The Riad itself is very clean and mornings were always beautiful since breakfast is served on the terrace. However, the best thing about my stay was the hospitality of the staff. Youssef was helpful from the very beginning of check-in to the last day of checkout. He was very friendly and gave us many suggestions and advice on making the best out of our trip. He always made sure we were comfortable and always made us feel safe (especially since it was our first time in Africa!) Thank you again Youssef for your unconditional kindness and fabulous service!
Cons: I actually loved everything about my stay. Always felt comfortable and safe which are my two priorities when it comes to accommodation.
Lena
2 years ago
10.0
Riad Chafia is a beautiful Riad in the MĂŠdina of Marrakech. The room was small but very nicely decorated and equipped. the rooftop is amazing and the breakfast excellent. Especially the staff is incredibly kind, welcoming and helpful with all. A big thank you!
Amine
2 years ago
10.0
location, staff, facilities. we felt comfortable! breakfast was nice!
Paulina
2 years ago
10.0
The whole riad and rooms are very nice and clean. I must commend the very comfortable, hard bed <3 Also worth mentioning is the wonderful, very nice and helpful staff, especially the gentleman at the reception desk :)
Cons: There could be some meat for breakfast, but it was very good :)
Emiliano
2 years ago
10.0
we really enjoyed our stay at Riad Chafia, which has excellent location and facilities. Breakfast was great and the staff was really nice and helpful. we tried the private hammam and massage, and recommend the experience. We also had the chance to meet the owner, who was flexible and accommodated our last-minute request to change traveling plans
Cons: nothing
Fran
2 years ago
10.0
The location was perfect and the Riad was gorgeous! We felt safe and comfortable from the moment we arrived. Youseff , Aziz , Rashid and Fatima are an incredible team. We had so many recommendations from them and anything we needed was no trouble at all. They taught us a few words we could use and it was nice to have chats at breakfast and check in. Still thinking of breakfast on the terrace and the peace we felt as soon as we entered the Riad! It was so quiet considering it was a 10/15 minute walk to most things. I had such a lovely time staying here that if I came back I would stay here again. Thank you so much. Fran and Rach :)
Cons: Honestly , I can't think of anything,
Marco
2 years ago
10.0
We had a great experience at Riad Chafia. Front desk staff is extremely efficient, pleasant and helpful. I would recommend Aziz and Jussef, they were very kind to let us know good restaurants and other tips. Property is clean and has a fantastic Moroccan old time charm. The location is amazing and very close to explore MĂŠdina and all the city sighting even by walk. The traditional breakfast was good and well prepared and also the hammam treatments are nice. Thanks Riad Chafia we will surely come back !
Driss
2 years ago
10.0
Karin
2 years ago
10.0
Weâve been staying at Riad Chafia for four days and it has been absolutely delightful. Not only did it look very pretty and inviting, but it was also very clean and hygienic. The rooms were very nice and the common room was such a comfortable space. We had breakfast on the rooftop everyday, which not only had a great view but also the food was very good. Furthermore, the personnel was always polite and really took good care of us. We especially appreciate the work of the night watchman Yousseff, who really helped us with planning things and recommendations. All in all we can say that our stay in Riad Chafia was absolutely perfect we wouldnât have wanted anything differently. (We have experience with a other Riad 4* - and liked Chafia more.)
Kostas
2 years ago
10.0
Everything was perfect, beautiful Riad really kind and friendly staff
Simon
2 years ago
10.0
Very clean. Fantastic location. Friendly staff. Youssef was great. very nice breakfast. Our room was very quiet, cool and very dark at night so we slept really well.
Cons: The hot water took a while to come through, but thatâs a very small criticism!
Gerone
2 years ago
9.0
the place seems comfortable
Martin
2 years ago
9.0
This riad is absolutely beautiful đ Super comfy bed, bright room and terrace with awesome views. Extremely friendly staff and the owner.
Luca
2 years ago
9.0
Fantastic terrace overlooking the MĂŠdina, the breakfast is served from there. Ver central location in the heart of the mĂŠdina
Cons: Staff is nice and welcoming but they don't speak much English and we did not speak any French, communication was a bit difficult at times. We were asked to pay city tax when checking in, I thought it was a bit odd. Printer available for boarding pass (this is definitely something I did like!) but took some time to understand it due to language barrier. If you come by car park is available nearby but be aware you need to negotiate very hard with the man in charge unless you want to be ripped off
Prithijit
3 years ago
10.0
Lucas
3 years ago
10.0
super nice staff, very clean, great breakfast with a view and super location!
Cons: its quite loud when other guests start their day in the morning but thats due to the architecture of a riad I guess
Wendy
3 years ago
7.0
The road was nice, beautifully decorated and very clean. The beds were comfortable. The breakfasts on the terrace were really nice.
Cons: Treatment towards us after tour was cancelled by the owner. The hot air balloon excursion we booked was not what we had asked for. We ended up booking our own and it was lovely. However, some staff started treating us differently after the tour cancellation. It was unfortunate.
Mitch
3 years ago
8.0
Harriet
3 years ago
10.0
Beautiful Riad, friendly staff and generous breakfast. Great location, on a quiet street but still close to everything.
Sally
3 years ago
10.0
Ray
3 years ago
10.0
Syed
3 years ago
5.0
Pietro
3 years ago
10.0
The Riad is really good, with great style, the room was clean and the staff is very kind and helpful. They let us have dinner even though it was late (and we rrslly suggest it! It was so good) and they made us a very quick breakfast because we left very early. I would really recommand the Riad, it was perfect.
Cons: The toilet has no door so there is no privacy with the room. I know this is local, the room was amazing, but if you need more privacy, keep it in mind.
Adam
3 years ago
8.0
Gavin
3 years ago
10.0
The whole property was beautiful! And the staff were amazing and very helpful!
Mitch
3 years ago
10.0
Nicola
3 years ago
9.0
beautifully appointed, comfortable and a peaceful oasis in a central location. staff were so friendly and helpful too.
Cons: liked everything
Giuseppe
3 years ago
10.0
Botero
3 years ago
10.0
Mohamed and rachid were the best in helping us with everything and they where so friendly. I would defintely come back Inshallah! The Riad is BEAUTIFUL Greetings Sandy and Yenny (Croatia and Colombia)
Iris
3 years ago
10.0
The staff was the nicest!! Especially Mohammed who gave us all these great tips! Also the interior was so beautiful
Cons: The bed is really hard. Would be better with a topper on it to make it softer
Karen
3 years ago
10.0
We totally loved the originality of this Riad but mostly the staff especially Mohammed who really was amazing and couldnât do enough for us. Expertly managed by French owner Delphine who went out of her way to cater for my Coeliac disorder by personally baking gf banana bread for my breakfasts. Outstanding ! We shall definitely be back. thank you all ..
Cons: We liked everything
Wenzler
3 years ago
10.0
Not only was the Riad beautiful and the breakfast amazing. But also Mohammed took very good care of us all around the clock. He gave us great tips on what to see in the city and we were able to learn a lot about the moroccan culture thanks to him.
Anastassia
3 years ago
10.0
The Riad is very authentic, cosy and clean. The location is conveniet and close to the key amenities. The personnel is very professional and do go extra mile for the client. We had several early morning trips, and Mohamed was very kind and packed us take away breakfasts to enjoy whilst on the bus.
Cons: Nothing
Anastassia
3 years ago
10.0
Mile
3 years ago
10.0
I have traveled for years, to many countries. This riad offered me one of the best experiences Iâve ever had. The location seems a little confusing until you realize many of the riads are situated on the long maze-like paths. After a couple of hours, I knew my way around the entire neighborhood! The facilities were impeccable, spotless, spacious, great A/C, beautiful atmosphere, & great breakfast. I felt like royalty. And the staff!!! Each one of them (including the owner herselfâWOW!) went out of their way to assist me with everything from restaurant suggestions, to navigating the area by foot, to getting a cab when I checked out at an unusual time (3:30amâbc of my flight). I was so pleased I booked here & so sad to leave. It felt like I was staying with family & this simply topped off my experience in Morocco. I would stay here again & again & again!
Cons: I didnât like that I had to leave. LOL
Alice
3 years ago
9.0
Janey
3 years ago
10.0
The staff were so helpful, it was great to be able to arrange tours and other activities right at the hotel. Full of useful info about best restaurants as well. The rooftop terrace was amazing for sunset and a great place to relax in the evenings. Breakfast was always delicious, we loved the service and our room was so comfortable and clean.
Cons: Absolutely nothing! The only tip would be, it would be great if there were some parasols on the room terrace next to the sunbeds as the sun is really hot and the only shade is downstairs.
Katarina
3 years ago
10.0
The whole riad, rooms, patio and terrace are beautiful! Nice pool, cozy to hang around, nice and clean bathrooms, strong wifi. The staff was very attentive and helpful, we simply loved our stay. Thank you!
Cons: The only low is the entrance, which is a bit smelly cause you are entering through a "tunnel" full of cats and would not expect such a paradise behind those doors.
Starts From
$0.00 / night
15, Derb El Farrane. Riad Lâarous. MÊdina, Marrakech, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
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24/7 Support
Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com