Riad Vilamoura & SPA
Chain: Not Available
Description
Luxurious Spa Facilities
Indulge in a relaxing spa experience with wellness packages at Riad Vilamoura & SPA. Unwind in the steam room after a day of sightseeing around Marrakech.
Charming Accommodation
Enjoy air-conditioned rooms with modern amenities such as free WiFi, safety deposit box, and private bathrooms. Some rooms even offer stunning pool views and terraces for a tranquil stay.
Dining Options
Start your day with a delicious continental or vegetarian breakfast at the riad. Don't miss out on the traditional restaurant, coffee shop, and bar available on-site for a taste of local cuisine.
Experience comfort and luxury at Riad Vilamoura & SPA. Book now for an unforgettable stay in Marrakech.
Sentiment Analysis
Friendly staff
Great location
Comfortable beds
Nice breakfast variety
Popular Amenities
Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
Car hire
Sauna
Massage services
Hammam
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Availability Side
Sorry, there are no available options matching your selection.
Guest Sentiment Categories
Cleanliness
Guests had mixed opinions on cleanliness, with some mentioning minor cleaning issues.
Service
Service received mixed feedback, with some guests praising helpful staff and others criticizing inconsistent service quality.
Location
The hotel's location was highlighted positively, being close to key landmarks and offering easy access to public transport.
Room Quality
Rooms were generally comfortable, but some guests noted outdated elements and cleanliness issues.
Amenities
Amenities received varied feedback, with some guests appreciating the pool and others disappointed by the lack of certain services like spa facilities.
Value for Money
Opinions on the value for money were divided, with some guests feeling the price was high for the services offered.
Food and Beverage
Food and beverage services had mixed reviews, with some guests enjoying the breakfast variety while others were disappointed with the inconsistency.
Overall Experience
Guests' overall experience was positive, with many recommending the hotel despite specific shortcomings.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
No policies available for this hotel.
Reviews (129)
Syed Danyel
2 days ago
10.0
zouadi
2 days ago
10.0
Raf Van Cleuvenbergen
2 days ago
8.0
Prachtige riad en enorm vriendelijk en behulpzaam personeel. Rustig gelegen en direct in de stad.
Cons: Koel op de kamer die nogal smalletjes is (wellicht eigen aan deze verblijven?). Bij aankomst tagine besteld en die had een beetje te lang op gestaan.Geen gedetailleerde afrekening bij vertrek en pas na aandringen met de creditcard kunnen betalen (hoge kosten bij afhalen geld aan bankautomaat).
MarĆa
4 days ago
6.0
Katia
5 days ago
7.0
Le charme du Riad, la chambre terrasse Lāemplacement , le personnel serviable et souriant, toujours prĆŖt Ć aider š
Cons: Manque de chauffage autant dans les chambres que pour les petits dĆ©jeuner sur les terrasses , lāisolation pas top, espace porte de salle de bain ( trĆØs froid pour se doucher š Pas de possibilitĆ©s de prendre le petit dĆ©jeuner avant 8h30, cāest un problĆØme car les dĆ©parts pour les activitĆ©s sont Ć 8h, et le petit dĆ©jeuner est compris avec le prix de la chambre , nous avons profitĆ© que de un petit dĆ©jeuner sur 3š
Bombardiere
6 days ago
9.0
We stayed here for my boyfriendās birthday and we cannot recommend it enough. Reda and Momo were exceptional in every wayānothing was ever too much to ask. Despite the central location, the place was wonderfully quiet, and the cleanliness was outstanding. Breakfast was lovely, and waking up to enjoy coffee on the rooftop terrace was just amazing. We loved every minute of our stay and will definitely be back
Cons: We didnāt have a fridge, which is a bit unusual, but we also didnāt request oneāIām sure they would have provided it if we had asked.
whatgoesaround
6 days ago
7.0
Location. It was interesting walking through the neighbourhoods to get to the centre. Breakfast was kept interesting with a little change every day. Once the lights were off, it got really dark in the room which was perfect for sleep. The staff were helpful and accommodating. Moumou, Sarah, and the other young man whose name I cannot remember...choukran. I would stay there again.
Cons: The bathroom floor was flooding every time I took a shower(single room). Drainage issues as there was also a slight unpleasant smell from the drains. Something I believe they're aware of as there was some fragrance diffuser in the bathroom to possibly distract from the smell. Hopefully they fix it. It got cold in the night and the beddings were insufficient. Might be a good idea to have an extra sheet or thicker duvet for the colder nights. I found the pillows very hard and thick to lay on all night.
Roshan
1 week ago
9.0
Amazing breakfast, friendly staff and aesthtically beautiful place
1 week ago
8.0
On a retrouvĆ© les codes et lāambiance dāun Riad traditionnel et Ć dimension familiale. On a beaucoup apprĆ©ciĆ© la disponibilitĆ© et la gentillesse du personnel, et tout particuliĆØrement Mohamed et Reda.
Cons: Nous avons tout apprƩciƩ.
Soab
1 week ago
5.0
Staff are very helpful Specially Mohammed very helpful Like roof top & breakfast
Cons: Room not sound proof and very congested No tv/ no tea kettle/ no fridge in the room No card payment facilities inside the premises Cleaning issues
Francesca
1 week ago
10.0
Inizio dallo staff , Mohamed e Meda che gestiscono il Riad assecondando tutte le nostre richieste , super cordiali , ci hanno trattati benissimo , ci hanno offerto the a tutte le ore del giorno . Educatissimi e rispettosissimi. Il proprietario gentilissimo , una persona a modo . La struttura magnifica, super pulita , abbiamo alloggiato per una settimana e avevamo tutti i comfort possibili . La colazione tipica marocchina strepitosa e completa che si avvicinava alla cucina italiana . Qualsiasi richiesta anche per il cibo veniva assecondata . La posiziona era strategica , non in pieno centro della caotica Medina , ma alle spalle . In modo da raggiungerlo senza attraversare i viali apparentemente pericolosi , si trova quasi su strada . Le guide potevano lasciarci fuori il Riad per la zona era accessibile . Ci tornerei altre 100 volte solo per vivere il comfort della struttura.
Jenny
1 week ago
9.0
Nuestra experiencia en el riad fue muy positiva. La relación calidad-precio valió totalmente la pena. El desayuno estuvo muy bueno y el personal fue súper atento en todo momento, siempre dispuestos a ayudar. AdemÔs, el riad cuenta con una terraza amplia y muy agradable para relajarse.
Cons: Lo Ćŗnico que podrĆa mejorar es que pasamos un poco de frĆo durante la noche, pero por lo demĆ”s la estancia fue muy buena. VolverĆamos sin dudarlo.
Tim
1 week ago
10.0
Schƶn und herzige Einrichtung Super nettes und zuvorkommendes Personal, haben auch ein Ohr für āExtrawünscheā
Cons: nichts
Martina
2 weeks ago
9.0
Very welcoming staff, kind enough to give us some mint tea at weird hours outside the breakfast. The vibe was cozy, it felt clean and comfortable.
Cons: It would have been nice to have a curtain on the shower as every time it was hard to not make a mess. You could hear very easily sounds from people outside and vice versa.
Gaurav
2 weeks ago
9.0
The location was spot on, very easy to walk everywhere in the city. it was clean and the staff were extremely friendly and accommodating.
Daniel
2 weeks ago
9.0
Spike
2 weeks ago
7.0
Do Nascimento Molbert
3 weeks ago
10.0
Abderrahim
3 weeks ago
9.0
Malik
3 weeks ago
10.0
Dimitris
3 weeks ago
3.0
Maren
3 weeks ago
4.0
At first, the riad seems charming and the staff appear friendly. The location and atmosphere have potential.
Cons: Unfortunately, after the first day, the experience turned disappointing. The place is overpriced, from the airport taxi to the hammam (charging more than double for these services compared to other riads). The staffās behavior was often unprofessional and loud, they were frequently hanging out by the pool, watching movies without headphones, talking on the phone on speaker and even sleeping on guest benches next to the pool at night. They repeatedly asked guests to be quiet during normal hours, yet were noisy themselves late at night. The pool was dirty, the breakfast poor and not vegetarian friendly, on top of that the bathroom smelled of sewage. Overall, it was not a relaxing stay, which was disappointing given the price and first impression.
Cross
3 weeks ago
10.0
We had a wonderful stay in the Road. So beautiful inside we loved the tiling and decor. Our room was on the ground floor, spacious and very clean with a big comfortable bed. The balcony was lovely to relax on and see the rooftop views, especially early in the morning for sunrise! The staff were lovely and attentive and made us a great breakfast every morning. It is in a great location, easy walk to the centre and Souks but quieter area. The Riad was a calm place to come back to after the busyness of the Souks. Highly recommend!
Margherita
4 weeks ago
7.0
Nicola
4 weeks ago
9.0
Beautiful riad - great breakfast
Cons: N/A
Marie
4 weeks ago
9.0
Aken
1 month ago
10.0
Arcadio
1 month ago
9.0
Riad dove si respira da subito tranquillitĆ con uno stile curato. Il personale supereducato e gentile.
Cons: La posizione ĆØ un po' fuori mano rispetto alle zone di interesse. Raggiungibili tutti a piedi, ma bisogna attraversare un tratto di strada in mezzo a macchine e motorini.
Faye
1 month ago
9.0
Gina
1 month ago
10.0
Hosts were super friendly and helpful and even helped us with taxis and google maps
JosƩ
1 month ago
10.0
A Riad Vilamoura Ć© um sĆtio muito simpĆ”tico e muito agradĆ”vel para uma estadia. O quarto era confortĆ”vel, e o staff Ć© muito amigĆ”vel e prestĆ”vel, sĆ£o incansĆ”veis e estĆ£o sempre disponĆveis para ajudar com tudo. GostĆ”mos muito, recomendamos!
JƩrƓme
1 month ago
10.0
Merci au personnel du Riad pour leur disponibilitƩ et leur gentillesse
Anna
1 month ago
9.0
catherine
1 month ago
8.0
Easily accessible by taxi, about 25 minutes into the Center of Marrakesh, beautiful courtyard with great service from the owner, room was a good size with comfy bed and good WiFi, nice restaurants near by
Cons: It was about 40 minutes walk to the palace at the other side of Agadir which was a bit far but itās a great location for the Souks and easy for pick up and drop off
Cristel
1 month ago
10.0
Vincent
1 month ago
8.0
Le riad est magnifique, tres bien placé et très calme.
Cons: La chambre du rdc est située a cÓté de la cuisine, nous étions donc dérangés par le bruit à l'heure des repas. Le soir nous n'entendions aucun bruit de la ville, dommage que nous n'ayons pas pu en profiter par les conversations tard le soir du personnel . Le lit etait confortable mais faisait beaucoup de bruit.
Giuseppe
1 month ago
10.0
Tutto
Cons: La polvere
Elisabeth
1 month ago
9.0
Hyggelig og fredlig Riad med flott beliggenhet og hyggelig personale.
Cons: Takterrassen kunne trengt en vask og det er ikke egentlig en bar der. Men de ordnet med Ćøl til oss.
Martina
1 month ago
8.0
Valentina
1 month ago
9.0
Accoglienza perfetta e location favolosa
Cons: Pulizia media ma penso che sia nello standard di Mareakesh
Jamie
1 month ago
10.0
Fantastic interior, comfy beds (which is rare in Morocco), the rooftop and pool were very useful, very kind and helpful staff, breakfast was great. All round it was just a step above the norm.
Peinado Izquierdo
1 month ago
10.0
Nuestra estancia en este Riad fue excepcional, desde nuestra llegada hasta la despedida. El personal (Momo, Sara, Salma y Miguel) fueron increĆblemente amables, cuidando en todo momento los detalles. Si estĆ”s dudando en si alojarte aquĆ, definitivamente HAZLO! No te arrepentirĆ”s. Cada rincón del Riad estĆ” cuidado con todo lujo de detalles, la azotea es espectacular, la zona de abajo es preciosa, las habitaciones son una pasada de bonitas⦠no puedo poner un solo pero a toda mi estancia. VolverĆa a marrakech solo por estar unos dĆas allĆ sin necesidad de salir. Una de las noches cenamos en el Riad y la comida fue la mejor que comimos en todo el viaje. Destacar tambiĆ©n el Desayuno, el mejor que he comido en mi vida, completĆsimo, todo casero, estaba increĆble. Las gatitas⦠me robaron una parte de mi corazon. Me hubiera llevado a las dos a casa conmigo ā„ļø Muy cerca de la Medina, la zona de alrededor es muy segura, no hay problema por caminar por donde quieras. GRACIAS POR HACER DE NUESTRO VIAJE ALGO INOLVIDABLE. AdemĆ”s volvĆ prometida š asĆ que jamĆ”s olvidarĆ© este viaje.
Cons: Absolutamente NADA que no nos gustara.
1 month ago
9.0
Lo que mĆ”s nos gustó fue el excelente servicio recibido, la atención y sin duda, la gatita que entró en nuestra habitación a dormir con nosotros. OjalĆ” poder llevĆ”rmela šš®āšØ
Pascal
1 month ago
5.0
L accueil du petit jeune à lunettes responsable journée
Cons: Salle de bain vétuste Le bruit Dommage que les crêpes et pancakes n étaient pas du jour
Lea
1 month ago
10.0
Die Lage ist super, Personal ist Mega freundlich, die Zimmer waren sehr sauber und gemütlich. Sehr schöne Dachterrasse perfekt um sich auszuruhen. Essen war auch sehr lecker
JEANNE
1 month ago
10.0
Le petit dƩj est super bon et complet, l'emplacement aussi.
DESTREBECQ
1 month ago
8.0
L équipe est très sympathique et à votre service à toutes heures. Mention spéciale pour simo. Les petits déjeuners sont exceptionnels. Les Chambres sont refaites tous les jours Merci pour tout
Marta
1 month ago
10.0
Es un lugar con mucho encanto, muy acogedor. El personal super amable, dispuesto y atento, Miguel es encantador y te ayuda en todo lo que necesites. Instalaciones limpias y cuidadas, el desayuno buenĆsimo y en grandes cantidades. En general quedamos encantados, hasta con los gatitos que rondan libremente por el Riad, son un amor :)
Cons: Nada malo
Anas Mallak 28
1 month ago
10.0
Nils
2 months ago
8.0
Personnel , petit dej sui change tous les jours , les chats
Cons: Assez bruyant (notre chambre Ʃtait au rez de chaussƩe) et pas de sƩparation entre la chambre et les WC juste un rideau.
oronzo
2 months ago
9.0
Agnes
2 months ago
9.0
Nous avons apprĆ©ciĆ© la disponibilitĆ© et lāamabilitĆ© du personnel et du gĆ©rant. La gentillesse et le sourire toujours au rendez-vous
2 months ago
7.0
Les couleurs, le personnel , les chats
Cons: Les cacas de chats, piscine malheureusement pas trĆØs propre, le bruit des guests tard le soir
Tahiri
2 months ago
10.0
Javier
2 months ago
10.0
Todo perfecto
Nabil EL
2 months ago
10.0
Ana
2 months ago
10.0
Es lo mejor de Marrakech hahaha es increĆble que cuando te metes por ese callejón termines llegando a un sitio tan maravilloso donde estar tranquilo y poder disfrutar! Tienen 4 gatitos que son lo mejor!!! Y la piscina es maravillosa, aunque estĆ” fresquita. La habitación es sĆŗper acogedora!
Cons: OjalƔ hubiese estado mƔs caliente la piscina jajaj pero todo perfecto!
Maxime
3 months ago
10.0
Super etablessement et au calme !
Torra Matamala
3 months ago
10.0
The riad is very clean, perfect distance from the city center and very beautiful
Cons: Everything was perfect
Sara
3 months ago
10.0
Superbe Riad avec un personnel adorable et aux petits soins !
Noemi Galbani
3 months ago
10.0
Ragazzi giovani e super disponibili. Nel complesso tutto molto curato e accogliente. Piscina sempre aperta , in agosto un toccasana fare un bagno a qualsiasi ora. Colazione molto abbondante e con sempre qualche variazione. 15 minuti a piedi e si arriva tranquillamente nelle vie piu turistiche
Chiara
3 months ago
10.0
Colazione abbondante e comodamente servita a bordo piscina.
Charlotte
3 months ago
10.0
The Riad is a lovely quiet sanctuary, providing a calm and relaxing place to stay in the busy city of Marrakesh. The Riad is slightly outside the medina and souks (about a 10 minute walk) which is nice because it is a quiet area to come back to in the evening. The staff are so lovely and accommodating they help with anything we need and the breakfast is great! I would 100% recommend this place
Merian
3 months ago
10.0
The place is amazing, the manager Momo was very very helpful and kind. He did everything possible for us to feel comfortable. He also assisted us for the transportation and other requests during our stay. He was amazing
Leonardo
3 months ago
6.0
David
3 months ago
9.0
Marta Beatrice
3 months ago
9.0
Posizione fantastica nella medina, in una zona poco turistica. Lo staff ĆØ spettacolare e ci ha aiutati con ogni richiesta. La colazione ĆØ un fiore allāocchiello, molto ricca e valida con prodotti tipici.
Cons: Il servizio di pulizia della stanza ĆØ un poā strano, spostano tutto e chiudono valigie e beauty case. Mancherebbero un frigo bar e lāacqua della doccia bella calda. Si tratta di piccole cose comunque.
3 months ago
9.0
Daniel.q
4 months ago
6.0
Nicely decorated interior. Very pleasant terrace with a good view. Offered drinks during the check-in. Small but warm pool at the center.
Cons: Far away from the main souk. Difficult access from the outside. The rooms were a bit outdated and could have been more clean.
Oskar
4 months ago
9.0
Mumu was always there and very helpful and friendly with us, room was great and nice size. Pool was refreshing on hot summer days. Breakfast was different every morning and tasted good.
Cons: I was missing garbage bin in the room.
Francisca
4 months ago
10.0
Literally everything was amazing, the room and the pool were definitely the highlight. We also loved the fact that there were cats on the property, even 4 newborn baby cats that were so cute.
Laura
4 months ago
9.0
Andros
5 months ago
10.0
The staff is very friendly specially Momo make our stay great always helpful
Penelope
5 months ago
9.0
Serene, calm escape in the middle of the Medina. Wonderful to have a small plunge pool in the courtyard. Lovely breakfast - pancakes, eggs , fresh juice and mint tea. Friendly staff - super helpful (even organised an emergency dentist for me!)
Cons: Nothing
Johanna
5 months ago
8.0
Andrew
5 months ago
10.0
This Riad made the trip to Marrakesh truly special. Highly recommended.
Cons: Can't think of anything!
Omorowa
5 months ago
9.0
The breakfast was nice and the location was very good. It was only 10-15 minutes away from most places we went.
Adie
5 months ago
1.0
We were initially pleased with the appearance of the Riad and the warm welcome from staff upon arrival. However, by the second day, we noticed a decline in the quality of service, particularly with the food, which became noticeably less consistent. The two male staff members were frequently seen sitting around the pool watching Netflix during the day. Interestingly, their demeanour would noticeably change whenever a senior figure (presumably the owner) was present, only to revert back once they had left. We were also surprised to be charged significantly above local rates for basic items such as bottled water and soft drinks. Despite repeated requests, clean towels were not consistently provided in our room. Unfortunately, the most serious concern arose at the end of our stay. After handing over my bank card for payment, I later discovered that the card had been cloned and used fraudulently while I was en route home. Thankfully, my bank intervened and blocked the transactions. This incident completely overshadowed our experience. Additionally, we were disturbed at night by loud conversations, as the same male staff appeared to sleep in the pool area and hosted friends late into the evening. Overall, what began as a promising stay was ultimately marred by poor service, questionable practices, and a serious breach of trust.
Cons: Please see above.
Taryn
6 months ago
5.0
Pauline
6 months ago
9.0
Ann
6 months ago
10.0
The facilities and staff are excellent and the property is in a great location. Breakfast is wonderful as is the services provided by every member of staff throughout the day. The service is so personal from free tea, coffee and water being offered while guests soak up the sun in the many outdoor areas to giving help and information to ensure guests can make the most of their holiday.
Christian
6 months ago
8.0
Very nice
Cons: Our room had a wet smell in the air and the ac turned off after a while automatically
Sophia
6 months ago
9.0
The road is in a great location, for two girls travelling together it's perfect as we could get taxis to drop us off right outside which came in useful a bunch of times. The room was gorgeous, the staff cleaned them well everyday and the bed was very comfortable too. The wifi was easily accessible all over the riad, even on the rooftop which was a lovely spot to relax in and get some sun. The staff were incredibly nice always accommodating and helpful and organised taxis to collect us and take us back to the airport, also shoutout to the raid cats, they're adorable pets.
Cons: The outdoor cushions are a little dusty but that's all
Flavio
6 months ago
10.0
The service was top notch , the owner was the best š, the rooms are simple amazing , I never tought that I wouldn't need a TV in my room but guess what it was superb, top of the line riad for me and the wife! Miguel is the best host ever and the breakfast is amazing
Cons: The rooftop was still in renovations , but I bet it will be amazing by the end
Sanaan
6 months ago
9.0
Peaceful well presented Riad
Joanna
6 months ago
8.0
Very pretty Riad and friendly staff
Cons: Could really do with a fridge or tea/coffee making facilities We were up two mornings, one for a trip to the mountains and one for the airport and couldnāt get a coffee or breakfast
Artur
7 months ago
10.0
Miguel was a great host. He made sure we had a great time in Marrakesh and in Riad Vilamoura. He has given us great hints about Marrakesh and the best way to navigate the city. All the staff are very friendly and helpful. The area is also quiet and relaxing. I definitely recommend.
Emily
7 months ago
9.0
We loved staying here for one night and wish we could have stayed longer. Our rooms were really stylish, clean and spacious, and the bed was v comfy which we needed after a long travel. The Riad was really pretty and the 2 cats who live there :) The staff were very helpful too.
Nida
7 months ago
10.0
Sarah
7 months ago
10.0
I recently stayed at Riad Vilamoura & Spa in Marrakech and had an unforgettable experience. Tucked away from the bustle of the city, this riad is a true oasis of calm and comfort. From the moment we arrived, the hospitality was top-notch. The staff were warm, welcoming, and always ready to help with anything we needed ā from booking taxis to recommending local spots. The riad itself is beautifully decorated in traditional Moroccan style, with stunning details, lush greenery, and a peaceful courtyard pool. Our room was spacious, spotless, and tastefully furnished. Breakfast was fresh and delicious every morning, with a lovely variety of fruit, pastries, eggs, and Moroccan specialties. Although the riad is about 25 minute walk from the centre of the medina, the peaceful surroundings more than made up for it. Overall, Riad Vilamoura & Spa is a hidden gem. I highly recommend it for anyone looking to combine relaxation with the magic of Marrakech.
Cons: One small note ā the bed was quite firm, which might not suit everyone. Personally, we prefer a softer mattress, but I know others may find it perfectly comfortable.
DƔvid
7 months ago
8.0
Feeling, housekeeping
Cons: No door on restroom
Anais
7 months ago
10.0
It was beautiful and the service amazing !
Cons: Nothing
Ewa
7 months ago
9.0
Itās a lovely and clean Riad , staff were very friendly and helpful. Breakfast was delicious. The roof terrace is very lovely.
Cons: Our room on the ground floor was very humid and bit too small.
Daniel
8 months ago
9.0
Fab Riad, the staff were so lovely and we were glad to book our pick-up from the airport to get taken right to the door. The location is great right in the medina and no more than a 30 minute walk from all the main sights, most within 20 minutes. Also great restaurants all within about 5-20 minute walk. The owners were also lovely and helped us book a taxi to a restaurant further away with ease. The place is so pretty and feels like a lovely oasis in the bustling city. The breakfast was also lovely and we were thrilled it was automatically vegetarian, and varied slightly each day to make it interesting. The rooftop is also lovely and again at night is a welcome place to relax after a busy day. Would love to come back!
Cons: The room was a little small and there was only a curtain for the toilet door but it really didnāt bother us!
Caitlin
8 months ago
10.0
Sophie
8 months ago
10.0
Staff were very welcoming, helpful and friendly
Cons: Nothing
Neil
8 months ago
8.0
The Riad was a lovely quiet oasis from the chaotic city outside. The room was large and quiet. The bathroom was well equipped.
Cons: Would have preferred to have a fridge in the room and tea and coffee making facilities.
Rosemary
8 months ago
9.0
Beautiful rooftop terrace and spacious rooms - delicious breakfasts and great location. Staff friendly and helpful.
Cons: A little more attention to detail needed - twice given a cracked glass and cold water only on my floor one morning. Problem resolved but communication could have been bit better.
Monika
8 months ago
5.0
The breakfast was good and they picked us up from the airport, which is very comfortable.
Cons: The room is very damp and there is no natural daylight. The mattress is very hard and it was quite loud in the mornings due to breakfast and neighbours.
Carolyn
9 months ago
8.0
Staff was amazing! Excellent location
Cons: Some days, hot water was a challenge.
Carole-ann
9 months ago
9.0
Beautiful Riad near the edge of the Medina old town, so vehicles able to get close for drop off or pick up. Clean and peaceful once indoors and lovely roof terrace to relax. The lovely staff couldn't be nicer if more helpful.
Cons: Early morning sounds of call to prayer from a number of nearby mosques! Take earplugs if it might bother you, but if visiting here we should embrace the culture!
Hefyn
9 months ago
9.0
Rosemary
9 months ago
10.0
Comfortable rooms, delicious breakfast, attractive courtyard and very pleasant and attentive staff.
Cons: No issues
Emma
9 months ago
10.0
Great location, great breakfast, great staff - amazing Riad!
Emma
9 months ago
10.0
We had a 5 star wonderful stay at Riad Vilamoura. The Riad is beautiful, quiet and very well positioned to get into the main square but also to get picked up for tours outside of the medina. The staff were incredibly attentive, friendly and efficient in looking after us.
Cons: Nothing, fantastic stay.
Anam
9 months ago
7.0
Hassan was lovely and very helpful.
Cons: Staff were very noisy. Lots of loud talking and laughing very late. And lots of door slamming at 3am. Staff need to be aware their guests are sleeping.
Celina
9 months ago
7.0
Overall it was a nice experience
Cons: It was good
Diana
9 months ago
10.0
Susan
9 months ago
9.0
Beautiful Riad in Medina with lovely rooms & fantastic rooftop terrace for breakfast. Staff were wonderfully helpful & accommodating.
Leila
10 months ago
9.0
The Riad is beautiful, very quiet and relaxing, with a wonderful terrasse. The staff are so lovely and attentive, and helped us to wash a set of clothes, ordering taxis and printing out bus/airport tickets. Breakfast is great. Compared to other Riads we stayed at, this one is quite small and "familiar"- which can be a plus or a minus depending on your preferences!
Cons: When booking the cheapest room, you may be surprised by its relatively small size. If you plan on enjoying the room you may want to get one of their bigger options. It takes about 12 minutes by foot to get to the center of the Medina. We never felt unsafe and every one around us was always very friendly, but if you're a bit of a nervous traveller you may want to stay right in the middle of the touristy center.
Elodie
10 months ago
9.0
Breakfast was delicious with fresh ingredients and big portions! The location was good to, only 20 minutes walk from the markets
Cons: The bathroom could get a small lick of paint.
Noreen
10 months ago
10.0
So beautiful, I really like the location - it was in a quieter part of the medina and the riad was stunning!
Georgia
10 months ago
10.0
We loved the staff, how clean everything was! We were super well looked after. The breakfast was delicious and super nice on the roof terrace. It was a fantastic stay
Riccardo
10 months ago
8.0
It is set in the north part of the medina, next to a jammed noisy street, but the Riad is quiet, clean, safe and beautiful. The young boys and girls who are managing the place are extremely helpful. They change our towels every day.
Cons: The place is a bit pricey compared to other riads for no reason and something is missing in terms of vibe, but it is difficult to say what... Maybe they need only an experienced manager to bring the place to the next level.
Edward
10 months ago
9.0
Lovely little riad with small but tidy and comfortable rooms. Friendly staff, good filling breakfast with endless tea and coffee. Location strikes a good balance between waking distance to the Medina and other Marrakesh attractions while also being easy to find and accessible by car for pick up and drop off for trips/when arriving or leaving with luggage.
Cons: Small rooms but that was expected, beds were quite firm but that's personal taste.
Farhan
10 months ago
8.0
We stayed there for 2 nights.We really enjoyed the ambience.The staffs were really helpful,friendly and informative specially Mohammed with a lovely smile.Most of the attractions were nearby or with good communication. We had a lovely breakfast on the rooftop. Overall it was a very wonderful experience with Riad Vilamoura and spa.
Cons: But we had a minor issue. The shower area was flooded as it was clogged. But they fixed it as soon as we informed them.
Swati
10 months ago
7.0
The property matched with the photos on the listing. It is a new property so doesnāt real feel like a ātraditional Riadā though some design elements have been borrowed to make it feel authentic. The location is decent. Close enough to the medina, a tad bit difficult to get back walking later in the evening once the medina shuts down. Staff is friendly and takes care of you.
Cons: The rooms are tiny and it made our night stay a tad inconvenient. The bathroom didnāt have a door, just a curtain. Would have expected a slightly larger room and a bathroom door for this price point. Breakfast is decent. Coffee is average and the orange juice out of a carton in a country that has freshly squeezed orange juice around every corner.
Kate
10 months ago
10.0
We loved Riad Vilamoura. It is set back from the road down an alley which was well lit and felt very safe. The souks and other places of interest, are just a short walk away, yet as soon as you were inside the Riad, the noise of the Medina disappeared. Our rooms were very clean and comfortable. There was plenty of hot water at all times. Both air con and heating were available. The roof terrace was a quiet, calm oasis with just the noise of bird song. We spent time sitting in the sun - such a bonus in January, playing games and relaxing when we weren't out exploring. Breakfast was just right with tea or coffee, an omelette with meat and cheese, fruit and yoghurt and different breads. The mint tea was the best we had in Marrakech. The team were so hospitable and friendly. Whilst we didn't need any tours or transfers as we'd already booked these, they could help with these if needed. I just wish we'd had time to try the spa facilities. If we return to Marrakech we'll definitely stay at Riad Vilamoura. Thank you Miguel and team - we absolutely loved your Riad.
Cons: Nothing
Mallory
10 months ago
10.0
I loved everything about the property! Very pretty Riad and I loved the rooftop the most. I really enjoyed the breakfast every morning. The staff was AMAZING as very attentive to everything!! They didnāt miss a beat!
Cons: Nothing
Tristan
10 months ago
10.0
Breakfast was amazing, service was also great! Great Riad to stay, discover Marrakesh and also to relax. We recommend it!
Shilpa
11 months ago
8.0
Great breakfast. The host is very kind and helpful. The riad is beautiful.
Cons: Everything is as great except that we felt the rooms were very small.
Imogen
11 months ago
9.0
The staff were exceptional, especially Simo. They were very helpful in making suggestions for food, helped us print our boarding passes, provided a wonderful breakfast before an early excursion and arranged a private Hammam at the Riad. The whole experience at the Riad was very relaxed and enjoyable.
Paul
11 months ago
10.0
The host was amazing, everything and anything was never a hassle
Ruth
11 months ago
10.0
An excellent Riad ideally located just a short walk from the main attractions. The team at Riad Vilamoura are so welcoming and attentive and the breakfasts are amazing.
Marnie
11 months ago
8.0
Kristine
1 year ago
9.0
Design. Cleanliness. Staff were very helpful and accommodating at all hours.
Cons: Some other guests were noisy at night and they woke me up.
Martien
1 year ago
9.0
Extremely friendly and cooperative staff
Cons: Sometimes a bit noisy late night or early morning, depending on other guests
Kerone
1 year ago
8.0
Paula
1 year ago
10.0
Staff were amazing, all asks were accommodated including early breakfasts.
Cons: Nothing
Larry
1 year ago
9.0
Miquel and his staff went above and beyond to make our stay as enjoyable as possible. Highly reccomended. The Riad Vilamoura is perfect for your stay in Marakesh!
Shalini
1 year ago
9.0
It was a 10min walk from the square, soucks nearby and some restaurants so itās a great location. Very quiet there which we really liked. We were welcomed with tea & biscuits upon arrival. Thereās a rooftop terrace where we had dinner (and drinks). Beds really comfy. Breakfast was served near the pool. We went on 2 day trips and staff made us breakfast earlier than the breakfast times. Breakfast was really delish š. They also arranged taxis for us and made reservations at a nearby restaurant. Staff are super friendly and they went out their way to make us feel comfortable and always there to help.
Cons: Nothing - everything was fab.
Jason
1 year ago
10.0
Great personal service
Cons: Nothing not to like
Corina
1 year ago
9.0
We really recommend the Riad. The location is approx. 15 minutes walking from the place. It is really quiet, however the rooms are light to hear like in every Riad. Very delicious and various breakfast on the Rooftop or next to the Pool. Thanks to Miguel and Mohammed for the excellent Service.
Cons: Sometimes there is a bit of a sewage smell in the bathroom and it could be warmer in the rooms otherwise everything was perfect :)
Yami
1 year ago
10.0
Amazing Miguel the owner with his lovely staff made us feel welcomed with all the good tips. He even booked us amazing restaurant. Clean room and overall. There were even a bowl of fruits by the pool.
Eureka
1 year ago
10.0
Adam
1 year ago
10.0
Great location, clean rooms, welcoming hosts!
Deborah
1 year ago
9.0
The team are so lovely and friendly
Cons: Our room was near the pool and entrance so a bit noisy in the morning with people having breakfast
Wallace
1 year ago
10.0
This riad really lives up to the pictures and the reviews. It was clean and very comfortable. The staff were so friendly and helpful.
Cons: Nothing!
Justice
1 year ago
10.0
beautiful riad in Marrakech, just steps away from the Souks, and it was an unforgettable experience. Bathroom newly renovated and clean. The staff were incredibly warm and attentive, going above and beyond to ensure my stay was perfect. I even needed the doctor one day and they offered to schedule and coordinate everything for me. Every morning, I was greeted with a delicious, complimentary breakfast that made for the perfect start to my day. The riad itself is stunningāevery corner is so beautifully designed, itās an Instagram dream! Whether you're lounging in the courtyard or relaxing on the rooftop terrace, you'll find plenty of spots to capture gorgeous photos. Hammam and massage are a must. If you donāt do it, you will regret !! Highly recommend for anyone visiting Marrakech!
Cons: Beds were not uncomfortable but could be a bit more soft for my liking, but some people like my dad enjoy the firm bed so is up to you !
Laila
1 year ago
10.0
Very nice staff and a beautiful Riad.
Annabel
1 year ago
10.0
This riad is one of the best accommodations Iāve stayed at! It looks even better in real life than the pictures. The rooms were very nice and got cleaned every day. The pool and rooftop are stunning and great for chilling after a morning of exploring the medina. The staff and owners are the friendliest and most hospitable people we met in Marrakech. Every time we arrived in the main atrium area, we got offered coffee(which tasted really nice) or Moroccan tea. They really tend to your every need. I stayed at the riad for 9 nights, for a congress and a holiday. When I needed to leave early and out of regular breakfast times, Mohammed made sure he had a breakfast ready for me no matter the time. Breakfast was great, fresh and extensive by the way. The riad also offers services regarding private taxis and excursions, which I both used. Never was anything a problem, it was all taken care of with a smile at any time of the day. Practically, the riad is at a great location. The street for the riad is attached to a road where cars can pass through, which makes it very safe to travel from as a woman travelling alone. The taxi can simply drop you off right in front of the riadās street, 50 meters from the riad. Itās nice and quiet, no sounds from the city, while the medina is less than 5 minutes of walking distance. Furthermore (but not unimportant for travellers that are not morning people), the riad is not very close to a mosque, so the early morning prayers donāt wake you up. The riad also has nice drinks and wine. Lastly, I happened to have my birthday during this trip and my sister had secretly contacted the riad. Together they organised an amazing birthday cake and an authentic Moroccan music band for me as a celebration! It was such an amazing experience that I will remember dearly. I have nothing negative to say about this riad, I really hope to find myself in Marrakech again someday so I can visit this place once more!
Annabel
1 year ago
10.0
I already gave an extensive review below, but I booked another room for family that flew in for the holiday. Perfect service, clean rooms and hard working staff!
Eon
1 year ago
9.0
Adriana
1 year ago
10.0
Riad Vilamoura is an Incredible place, loved everything about it. Very clean, beautifully decorated with authentic Marocco style, plenty of natural light everywhere, the pool with vibrant colors is perfect to cool down after a day of exploring. Staff is exceptionally friendly, spoke multiple languages and very helpful with everything, from where to get the best deals when shopping, to best authentic restaurants and places to visit, they'll also help you book standard tours and offer their own private tours practically anywhere you want to go. The in-house hammam and massage experience was super relaxing and helped regenerate after tiresome exploration. Breakfast was really good, lots of variety and it was all very fresh and delicious, it was so filling that most days we didn't feel the need for lunch and would get by with some fresh juices (depends on how much you eat). Rooftop is also a huge plus! Location is also ideal, it's a 20 minute walk from the main square and it takes you through the heart of all the amazing shopping areas. We really enjoyed our experience at Riad Vilamoura, so far its our favorite place in Marrakech. We'll definitely be returning!!!
Cons: Nothing to point out.
Tabitha
1 year ago
10.0
Beautiful rooms, friendly staff, flexible manager and ready to help with anything. Good breakfast. Excellent massage available on request.
Cons: The mattress and pillows way too hard for me