InsiderInns - Get Closer to the Dream

Christelle

2 days ago

10.0

Riad très calme et reposant, tout le personnel est vraiment très sympathique et au petit soin. Chaque attention est très agréable. Thé à la menthe avec biscuits, petite décoration avec pétales de roses dans la chambre, une bte d’eau chaque soir, l’ambiance avec les bougies. Possibilité de déjeuner et dîner sur place. Les massages sont super ! Je recommande

Garima

3 days ago

10.0

A truly wonderful stay! We visited with our one-year-old and were genuinely touched by how well we were cared for. Ahmed, the manager, went above and beyond to make our stay comfortable — his warmth, attention to detail, and proactive help really set the tone. Every member of the team was kind, thoughtful, and especially attentive to our child’s needs. The location was perfect: close enough to the hustle and bustle of Marrakech to walk everywhere easily, yet tucked away so beautifully that we enjoyed complete peace and quiet. It felt like the best of both worlds. We’ve experienced exceptional hospitality in many places, including Asia, but Palais Blanc truly stood out. We left feeling cared for and grateful, and can’t recommend it highly enough.

Cons: Nothing I didn’t like. Everything was great!

Colette

5 days ago

9.0

Le personnel accueillant, l’emplacement, le cadre

Muriel

5 days ago

9.0

Le Riad palais Blanc & spa est un petit refuge calme et apaisant non loin de la médina. Une petite parenthèse de bonheur avec un personnel adorable aux petits soins. Le petit déjeuner était fabuleux. Le spa très agréable Juste tout ce qu'il faut pour passer un excellent moment

Cons: La literie était un peu dur à notre goût.

Sali

5 days ago

10.0

L’accueil

Michel

6 days ago

9.0

Accueil, gentillesse et disponibilité du personnel. Propreté du logement et piscine chauffée. Chambre spacieuse et confortable. Très bonne situation, accès au souk à proximité

Cons: Pas de point négatif relevé

Craig

1 week ago

10.0

Great location and lovely relaxing space around the pool.

Monika

1 week ago

10.0

Alexandra

2 weeks ago

8.0

Lors de notre arrivée la lumière de notre SDB ne fonctionnait pas, la personne responsable n'a pas réussi à la réparer et a du nous changer de chambre pour notre plus grand bonheur car celle ci au RDC était vraiment mieux que la 1ere a l'étage et en bout de couloir. La terrasse privée avec Bed et coussins était top. Le soir quand vous rentrez toutes les bougies sont allumées les lumières des chambres ont été tamisées offrant un cote féerique

Cons: Les transats sont tres vites occupés mais l'etablissement est un tres beau compromis entre le charme du Riad et le cote hôtel avec une vraie piscine Situe au fond d'un chemin il est vraiment tres beau et l'accès aux soutes se fait en moins de 5 min, pratique pour faire des pauses a l'hôtel si besoin

Plaziat

2 weeks ago

10.0

Très beau riad, belles chambres, piscine chauffée et un personnel très agréable, nous y retournerons.

Cons: RAS

Damien

2 weeks ago

10.0

Le lieu, son emplacement, le calme et la sérénité qui s'en dégage ainsi que l'accueil et la gentillesse du personnel. Nous avons passé un très agréable séjour au Palais Blanc.

Dorota

2 weeks ago

10.0

Cudowne miejsce. Świetna lokalizacja. Personel przemiły. Snidania pyszne. Bardzo Czysto. Chce tam wrócić. Wszystko 10/10

Anne-Charlotte

2 weeks ago

7.0

L’emplacement, la tranquillité des lieux et la piscine chauffée

Cons: Le rapport qualité/prix, la paroi douche non étanche transformant la salle de bain en piscine, pas de services le soir comme pour boire un verre tranquillement le soir

Kirsty

2 weeks ago

8.0

Breakfast was not as good as we have had before in Morocco. It was just a bit tasteless. Location of the riad is excellent, the pool area was so nice and lunch was really delicious. Room size was great and staff were so kind. I would definitely go back but think breakfast and a slightly softer bed would be fantastic!

Cons: Breakfast and a softer mattress!

Lal

2 weeks ago

10.0

Everything from the view to the location plus super quiet

Cons: Nathing

DE BOISSIEU

2 weeks ago

10.0

La beauté du Ryad , son excellent emplacement pour entrer dans les souks Grand calme dans le Ryad après une journée passée dans Marrakech si animée et bruyante

Cons: Aucun reproche

Samantha

2 weeks ago

8.0

Locality close to souks, staff super helpful especially Hamed.

Cons: Nice breakfast but limited selection, tv channels limited to news in English everything else French or German.

Carolyn

2 weeks ago

10.0

Beautiful hotel

cindy

3 weeks ago

10.0

Un vrai havre de paix! Le contraste entre la rue bruyante et l arrivée dans ce riad. Des l'arrivée, on est plongé dans cette atmosphère de calme et zen attitude 😍 avec cette odeur de flair d'oranger incroyable dans tout l'hôtel. La piscine est magnifique, notre chambre avec terrasse privée exceptionnelle. Le personnel est vraiment aux petits soins avec nous. Le spa intérieur est magnifique, nous avons pris le hammam et massage c'était parfait! Notre expérience à Marrakech n'aurait pas été la même sans ce riad🤩. Le petit déjeuner magnifique avec la vue sur la piscine, les gâteaux maison, crêpes milles trous. L'emplacement au cœur de la médina et a 100m du souk. Tout etait faisable à pied ce qui etait vraiment un plus! Bref tout était vraiment parfait, nous y retournerons c'est sûr. Merci à Ahmed et toute l'équipe. A BIENTÔT

Cons: Rien, tout était parfait

Sandrine

3 weeks ago

9.0

L’emplacement, la piscine chauffée, le personnel et le petit-déjeuner

3 weeks ago

10.0

3 weeks ago

10.0

naschke

3 weeks ago

9.0

Paloma

3 weeks ago

9.0

la decoración, el tamaño de las habitaciones, la tranquilidad y la ubicación

Cons: cuarto de baño un poco anticuado

Mats

3 weeks ago

9.0

3 weeks ago

10.0

Marc Antoine

3 weeks ago

10.0

Situation, prix, sympathie

Cons: Rien

Rashida

3 weeks ago

8.0

The place is amazing in the middle of the Medina. My stay was very short so couldn't enjoy the place. Very peaceful place. Only hick was that I had asked for a room with a balcony and a view to the swimming pool but was given a room at the back with a small window. Otherwise it was a nice place . Breakfast was amazing. Mr Jalil took care us. He came in early to serve us Breakfast because we had an early start. The owner an amazing lady. The receptionist was also wonderful

Cons: The only problem is that the kitchen closes at 3pm so you have to plan in the morning if you are going to eat at the Riyad. Found it a bit expensive but nice place

Ludovic1971

3 weeks ago

10.0

Tout, l'emplacement, les chambres, la piscine, le personnel.

Cons: Le petit déjeuner demanderait à être amélioré. Un avis personnel : un petit déjeuner à table et non un buffet avec des produits locaux simples serait un plus. Et dommage qu'il n'y ait pas de jus d'orange frais.

Camille

3 weeks ago

10.0

La localisation, et part dessus tout l’amabilité et l’accueil du personnel, toujours souriant, arrangeant et d’une réelle gentillesse

Michaela

4 weeks ago

10.0

Nothing was too much trouble

Cons: Charming

Cristina

4 weeks ago

10.0

Meravigliosa stupefacente

Cons: Non c’è nulla che non va

isabella

4 weeks ago

10.0

Posto meraviglioso. Oasi di pace dentro la Mediana. Lo consiglio. Buona posizione, cordialità, pulizia. Mi è piaciuto tutto!

Alain

1 month ago

7.0

Emplacement Piscine Petit dej Personnel

Cons: Prix trop eleve Bcp de details a soigner pour relever l appreciation globale

Bernhard

1 month ago

10.0

Super Lage, gleich am Rande der Suks. Bankomat auch in der Nähe

Terry

1 month ago

9.0

The staff was the best!

Richard

1 month ago

5.0

What I’m sure it was in its day ! And its location

Cons: It was very tired , lacked any sort of general maintenance ! Shower leaked badly , light lamp shade had a hole , curtain unsecured on one end , socket in bathroom coming away from the wall and the Bidet not fixed to the floor ! Bedding no under sheets or pillow cases !!,

Catherine

1 month ago

10.0

Lovely large rooms, very friendly staff. Nice decor

Cons: Birds in cages

Brenda

1 month ago

10.0

De mooie ambiance, goede locatie en de rust die de riad uitstraalt! Heerlijk voor de kids zo'n zwembad na een dag in de stad!

Cons: Niets!

etienne

1 month ago

9.0

Victoria

1 month ago

9.0

1 month ago

9.0

Dés les premières minutes nous avons été choyé par un personnel merveilleux ! Ils ont tout fait pour que notre séjours se passe du mieux possible et nous nous sommes sentis comme " des gens importants ". Je tiens à souligner la bienveillance de tout le personnel en plus du splendide de ce lieux. Du petit déjeuner à la nuitée, en passant par la superbe piscine, tout était d'une grande qualité !

Cons: Petit hic, sur l'isolation phonique de notre chambre. Mais une simple remarque anodine et ont nous à proposer une autre chambre bien plus calme.

Anna

1 month ago

10.0

Tracey

1 month ago

10.0

Once you enter it is like a little piece of calm and tranquility compared to the noise and chaos of life outside. It was very pretty and very comfortable. Lots of little touches like the staff lighting little candles for your return at night. The pool was like getting into a warm bath. The staff were so friendly. Nothing was too much bother for them.

Cons: Nothing.

Hanna

1 month ago

10.0

przepiękne miejsce z bajkową atmosferą i przemiłym kompetentnym personelem

Cons: nic, wszystko super

Brigitte

1 month ago

8.0

Le lieu est magnifique un havre de paix au cœur des souks Le personnel est aux petits soins Tout est très propre et décoré avec un goût exquis

Cons: Conseiller de réserver une suite car l’environnement est magnifique

Margarida

1 month ago

10.0

Os funcionários são extremamente simpáticos, além de estarem sempre atentos a todas as nossas necessidades ao longo da estadia, no fim deixaram-nos ficar o resto do dia com acesso à piscina e deram-nos acesso a um quarto para nos trocarmos antes de ir para o aeroporto. A cama e as almofadas são confortáveis O espaço é limpo A piscina é limpa e de água quente

Cons: O pequeno almoço podia ser melhor, por exemplo com melhor pão. Algum mobiliário poderia ser renovado (cadeiras exteriores da piscina por exemplo) A zona circundante não é a melhor, mas é muito prática para visitar a Medina!

Nath

1 month ago

10.0

Magnifique séjour dans ce beau riad. Petit déjeuner très bien et chambres magnifiques et grandes. Tout le personnel a été incroyable. Un MERCI spécial à Ahmed qui a rendu notre séjour encore plus unique. Il a été au petit soin et a répondu à nos demandes rapidement et efficacement.

Cons: Rien

BONNAMY

1 month ago

9.0

Emplacement parfait Piscine au soleil Tranquillité

Cons: Le spa est un peu cher

Monica

1 month ago

10.0

Die zentrale Lage und der Top Service der Mitarbeitenden. Alle waren sehr zuvorkommend. Man wurde als Gast sehr verwöhnt!

Cons: Es war alles Top!

Dominique

1 month ago

10.0

La chambre est spacieuse et très agréable. Le petit-déjeuner, servi sous forme de buffet, est varié et copieux. Tout le personnel se montre particulièrement attentionné, serviable et d’une grande gentillesse. Le thé à la menthe offert dans l’après-midi constitue une délicate attention. La piscine, dont l’eau est agréablement chaude, invite à la détente. Le riad, calme et reposant, est un véritable havre de paix où il fait bon se reposer.

Cons: Le lit est un peu dur...

SIAN

1 month ago

8.0

great breakfast, beautiful rooms by the pool

Cons: small problem with the hot water,

Eugenie

1 month ago

10.0

Freundlichkeit des Personals, Lage, Pool

Gabriele

1 month ago

9.0

posizione, gentilezza e attenzione del personale, spazi comuni

Cons: le camere hanno bisogno di rinnovamento, in particolare i bagni

Matilda

1 month ago

10.0

The Riad is truely amazing! Situated just outside of the Medina, making the location perfect. The staff are so helpful and went above and beyond! The breakfast was also great! Deffo recommend!

Cons: The bed was a little uncomfortable

1 month ago

8.0

The Riad is beautiful! A little worn but an absolute oasis of calm tucked away from the chaos of Marrakesh! ALL the staff are so welcoming and friendly too!!! Thank you to Ahmed and the team ❤️

Cons: The bed was really firm which we all struggled with 🫣 There are 5 caged birds in the dining area, I keep birds and was upset that the cages were dirty, the food and water was filthy and these beautiful creatures have no space to spread their wings - I changed and cleaned their water and food and gave them fresh fruit and veg every day but hope something is done to improve their habitat.

Barbara

1 month ago

10.0

Riad absolument magnifique Personnel aux petits soins

Cons: Tout était parfait

Henrieta

1 month ago

10.0

Le Riad est aménagé avec beaucoup de goût, le résultat est paradisiaque. Le personnel est aux petits soins. Les repas sont délicieux, même les variantes sans gluten. C’est un lieu calme et reposant, l’agitation du centre ville n’est pas du tout perceptible.

Kerry

1 month ago

8.0

This was a tranquil spot in the chaos of Marrakech. The staff were wonderful and breakfast just perfect.

Cons: Our room was a standard double which didn’t have a window and the shower flooded. I would spend the extra money and book a room off the pool next time.

Jean Pierre

1 month ago

10.0

Karean

1 month ago

9.0

The location of the hotel was excellent! Being so centrally located, it was easy to walk to everything. The hotel was peaceful with a lovely pool area and all the staff were very friendly and helpful. The breakfast at the hotel was delicious with plenty of fresh fruit and omelettes made to order, all served on the charming terrace. Our room was spacious, cool and well-appointed and had its own terrace with a comfortable sofa.

Bex

1 month ago

9.0

Tucked away from the busy medina, it was a peaceful oasis. Ahmed was wonderful in looking after us, greeting us with mint tea on arrival and answering all our questions. Our corner room next to the pool was beautiful, clean and we loved the day bed on our private terrace to relax on after a busy shopping day. The breakfast is outstanding!

Cons: Only slight problem was we lacked hot water in our room but Ahmed arranged for an alternative whilst it was fixed.As with most riads, this is a dry hotel, with no alcohol served on site but there are plenty of nearby restaurants which do.

john

1 month ago

10.0

Great location Beautiful riad Friendly staff

Betty

1 month ago

9.0

Dema

1 month ago

10.0

Ich hatte einen wirklich tollen Aufenthalt in diesem Hotel. Die Lage ist einfach perfekt – zentral, aber trotzdem ruhig, sodass man alles bequem erreichen kann. Das Personal war durchweg freundlich, aufmerksam und immer hilfsbereit. Das Zimmer war sehr sauber und gemütlich eingerichtet, man hat sich sofort wohlgefühlt. Auch das Frühstück war lecker und abwechslungsreich. Insgesamt war wirklich alles perfekt – ich komme auf jeden Fall gerne wieder!

Kathleen

1 month ago

9.0

Carole

1 month ago

10.0

⭐️⭐️⭐️⭐️⭐️ Un séjour absolument parfait au Riad Blanc ! Dès notre arrivée, nous nous sommes sentis comme à la maison. Le riad est magnifique, paisible et décoré avec beaucoup de charme — un vrai petit havre de paix au cœur de la médina. Mais ce qui rend l’endroit vraiment spécial, c’est Ahmed. Toujours souriant, prévenant et disponible, il veille à tout avec une gentillesse rare. Grâce à lui, tout est fluide, agréable et sans le moindre souci. Un grand merci pour cette belle parenthèse de douceur et d’hospitalité marocaine. Nous reviendrons sans hésiter ! 🌸🌿✨

Cons: La piscine un peu moins chaude 😁

Anna

1 month ago

10.0

2 months ago

9.0

Jättefint hotell med trevlig personal, fin miljö, bra och lugnt poolområde, god frukost och bra läge.

Cons: Saknade bar och möjlighet att ta ett glas vin eller en drink.

Ramona

2 months ago

8.0

guy

2 months ago

9.0

Belle endroit calme

Cons: 2 deux fois dans la semaine plus grand choses au petit dejeuner

zacharia

2 months ago

10.0

Didier

2 months ago

9.0

Le cadre est magnifique, le personnel aux petits soins, en particulier Ahmed le directeur de l’établissement qui s’investit à 200% pour que votre séjour soit le plus agréable possible même dans le cas où les opérateurs téléphoniques font défaut parfois pour la gestion du wifi. En résumé confiance totale, foncez les yeux fermés ! Julie et Didier

2 months ago

9.0

Très bel endroit, personnel aux petits soins et particulièrement le directeur Ahmed, petits déjeuners satisfaisants l'ensemble des gouts de chacun (fruits variés, viennoiserie, omelettes.....)

Lotte

2 months ago

10.0

Helt fantastisk værelser ud til poolen skønt personale de er altid klar med top service samt hvis man har special ønsker. Manager og ejer er synlige og er hele tiden selv på. Vi havde kun bestilt to dage men valgte at tag 3 dage yderlige og heldigvis kunne de lige flytte rundt så vi kunne blive selvom vi skulle skifte værelse var det stadigvæk i top. Vi kommer helt sikkert igen med både familie og venner ♥️☀️

Magali

2 months ago

10.0

Très calme et reposant !

Cons: Rien

Pauline

2 months ago

10.0

Abdulla

2 months ago

9.0

الخدمة ممتازة شكرا احمد كان متعاون مع القروب كامل ويلبي طلباتهم

Meegan

2 months ago

8.0

The breakfast was very good. Staff members went above and beyond to meet our needs and exceed our expectations

Cons: Friendly and relaxed atmosphere

beatriz

2 months ago

10.0

Alojamiento bien situado, tranquilo, todo muy limpio, muy buen desayuno y el personal muy amable y atento.

James

2 months ago

10.0

This is a little bit of paradise inside the medina. The silence is wonderful. Ahmed & Abdul were amazing with us. The Moroccan tea and water delivered to the room or poolside every afternoon was a fantastic touch. Breakfast on the terrace everyday was lovely, Gerald (I think that’s his name) and the girls were always happy every morning and the selection was great. I would definitely return.

Cons: Nothing in particular.

Sebastien

2 months ago

8.0

Un personnel formidable, surtout Ahmed qui fut a l écoute et et aux soins avec nous. Le personnel du petit dej top ! Piscine chaude et propre c est tres appréciable.

Cons: Seul la litterie est a revoir, ainsi que la télévision non fonctionnelle

Virginie

2 months ago

10.0

Tout était parfait, l’accueil, la gentillesse et serviabilité. Jolie chambre, petit déjeuner excellent. Endroit paradisiaque qui donne l’impression d'être hors du temps une fois la porte d’entrée passée

Simone

3 months ago

10.0

This is tranquillity in a city of chaos. It was so nice to be able to shut the world out and enjoy a little window of paradise. The facilities were amazing, the staff were phenomenal - so friendly and always going above and beyond, the pool was bliss. The breakfast was the best weve had in morocco and the lunch/dinner hits the spot when you cant be bothered leaving for the day. When i come back to Marrakech im coming back to palais blanc.

Cons: Can't fault it.

Susan

3 months ago

10.0

La calme totale

Christopher

4 months ago

8.0

Great sized pool for a riad. Room spacious and very nice. Peaceful compared to the Medina. Staff helpful.

Cons: Breakfast was a random mix of sweetened bread, cake and pastries which were very dry on their own. No protein option.

ANDREA

4 months ago

9.0

Personale disponibile, posizione perfetta per accedere alla Medina e alla nuova città di Marrakech

Cons: Ingresso dalla strada

COSSIN

4 months ago

10.0

Ma petite fille et moi avons adoré l'élégance de ce riad, la décoration sobre et pourtant recherchée de toutes les parties de l'hôtel, la piscine et son environnement mais surtout, surtout, l'exceptionnelle gentillesse de tous les membres du personnel avec qui nous avons noué des liens amicaux et de confiance, la somptuosité des petits déjeuners avec la variété époustouflante des crêpes et gâteaux faits maison, les fruits succulents et variés.

Cons: Très honnêtement, rien du tout parce que tout a été déjà fait.

Camille

4 months ago

10.0

Tout était parfait

Cons: Rien

Emma

5 months ago

9.0

Excellent location, superb and very helpful staff, tranquil and calm atmosphere, fantastic pool area

Cons: N/a

Clive

5 months ago

8.0

An oasis in the heart of Marrakesh. Friendly staff and a great pool.

Cons: Beds and pillows were not great - but this is admittedly subjective.

Joanne

5 months ago

9.0

Great location in the heart of the Medina.

Castagne

5 months ago

9.0

Robert

6 months ago

9.0

Sarah

6 months ago

10.0

Gorgeous little place and so quirky, really loved the room and the decor of the place. Felt very traditional

Happytraveller22

6 months ago

9.0

The pool area was delightful and a super space to relax and lovely pool to swim in after or before a hectic outside of the Riad. A true oasis within the medina

Cons: Nothing everything was wonderful

Sue

6 months ago

8.0

Great location, super staff and service, lovely pool area and gorgeous warm pool, calm and quiet, spacious rooms, fab outside space with downstairs rooms, lovely atmosphere. Just delightful.

Cons: Attention to detail on behalf of the owners, we’d say. Get a handyman on board and fix little niggles like taps/bidets that wobble, broken parasol, failed shower door seal which floods the bathroom daily, keep on top of peeling paint areas etc. Not deal breakers but with a little more input, this place would be irresistible.

Anna

6 months ago

10.0

Location friendly staff beautiful place to stay.

Kathleen

6 months ago

8.0

Breakfast was very good - fresh foods, made to order items, plentiful; staff was helpful with information and arranging taxis; spa had a very well trained and kind staff though facility was cramped for multiple customers; pool was clean and warm, towels for lounges were always available. Overall, a very pleasant place, well located, clean. Older facility that was not modernized to the point that it still felt authentic but far from dilapidated. Perfect for the Medina experience

Cons: Availability of lunch and dinner was not clear - there was an a la carte menu but never saw anyone in the dining room past breakfast.

Andrew

6 months ago

9.0

Jolene

7 months ago

10.0

Beautiful hotel, staff were extremely friendly. Great location 👌

Julie

7 months ago

10.0

Really lovely oasis in the middle of the hustle & bustle of Marrakesh. Exceptionally helpful hotel team and wonderfully relaxing suites around a heated pool.

Cons: Tea and coffee making facilities in the room would be a welcome addition.

Bucknall-ryder

7 months ago

8.0

Beautiful, spacious rooms. Big bathroom, inside and outside terrace overlooking the central courtyard with big pool. Good breakfast. Near to the souks and restaurants. Near Le Jardin Secrey!

Cons: The pool was heated so it wasn’t refreshing. This made is difficult to sunbathe in the beautiful central courtyard which was disappointing. Didn’t like seeing the birds confined to tiny cages.

Esther

7 months ago

9.0

The location was great, close to the souk but still very quiet. The rooms were nice and clean and the service provided by Ahmed and the team could not have been better.

Andrew

7 months ago

9.0

Very chilled place with a lovely pool and riad setting. The staff were all so friendly and helpful. The SPA was very nice and relaxing.

Cons: It was in a northern part of the medina so was a bit of a walk (20-30 mins) through the souks to the centre - but this was quite an interesting walk so did not cause any problems.

Joseph

7 months ago

9.0

The pool is a great place to relax away from the medina. It’s tranquil and gets the sun. The service was great and it felt very safe. Ahmed and his team were lovely, very helpful with advice and booking things, and made the trip very special. The room was large and spacious, clean and the shower products nice. The private outdoor space by the rooms by the pool was an added bonus. Taxis were really easy and there was a shop and ATM close by. The 24 hour reception was also good to have. We’ll be back!

Mirella

7 months ago

8.0

The design & decor & open pool in the middle of the Riad

Cons: The breakfast was very simple & the owners of the Riad made no effort to engage with the guests

Renata

7 months ago

5.0

The property was quite worn out. The sink in our room was mouldy. The mattress was very very hard which caused my back to hurt. Breakfast was decent and the pool area was nice. The staff were helpful and polite. The location of the Road is in the old town which can be a super busy area.

Julie

7 months ago

10.0

Great staff and facilities, an oasis of relaxation and rest. Highly recommend Riad Palais after a busy day in the hustle and bustle of the markets.

Elizabeth

7 months ago

10.0

The white decor is quite unique and gives an air of calm. The setting is beautiful. Our room was gorgeous and the staff couldn’t do enough to help us.

Cons: Nothing

Fredeasy

8 months ago

9.0

Amed. The receptionist was extremely helpful and couldn't do enough for us a real credit to the Riad

Cons: Everything

Nott

8 months ago

8.0

Great location to sight see Clean Breakfast bit repetitive but plentiful Pool adequate

Cons: Need more sockets particularly near the mirror fir hair drying not just in the bathroom Kettle for tea/coffee in the morning pre breakfast or when home evenings Tv that works for uk channels Fridge that fits wine in so we can buy and chill ourselves If hôtel books taxi add it to the bill to avoid confusion with drivers

Peter

8 months ago

10.0

The location, staff and facilities.

Krista

8 months ago

9.0

Dawn

9 months ago

8.0

Clean Great staff Quiet Great breakfast

Cons: Down a side alleyway

Knighton

9 months ago

10.0

Anne

9 months ago

9.0

Mark

9 months ago

9.0

Bridget

10 months ago

9.0

Beautiful hotel in a great location. Minutes walk from the medina and you enter from the quieter end which was great. The pool was wonderful and we enjoyed spending mornings exploring and afternoons relaxing by the pool.

Ann

11 months ago

8.0

Excellent location & amazing staff

Aneta

11 months ago

9.0

Amina

11 months ago

10.0

Lovely relaxing Riad situated a stone throw away from the hustle and bustle of the Souks. The hotel staff were very friendly and could not do enough to help make our stay as pleasant and comfortable as it could be. We were upgraded to the Suite, which was just a lovely size with lots of natural light. Our room as well as the others had terraces where the staff would provide complementary Mint Tea and Cake in the afternoon. From saving me a few Msesim at breakfast (we were very late to breakfast one morning and they have run out) to providing taxis to the various locations Ahmed and his whole team were just fantastic. Every morning we have a variety of breakfast options including freshly made Tagine and a variety of cakes. In the evening the Riad was beautifully and throughtfully lit up with lanterns dotted around creating a lovely ambiance. Would very much recommend this Riad.

Eduvergara

11 months ago

10.0

At Palais Blanc the attention of staff is amazing and the staff is very helpful and always smiling. The room wide, clean and always tided with carness. The location is near everything, small shops for snacks, cozy restaurant and rooftops. The souks are near and all monuments too. There are two swimming pools and a private hamam and spa the girls of the spa have golden hands. breakfast has variety of things and the girls prepare very nice omelettes and fresh mint tea. I would comeback for sure.

Cons: the main door has no digital lock you have to buzz to get in. Palais Blanc has no rooftop with a view to see the sunset.

Elson

11 months ago

10.0

So beautiful. Our rooms were gorgeous and the pool area was perfection

Cons: Nothing

Piers

1 year ago

10.0

We thoroughly enjoyed our stay, the atmosphere is idyllic, a real oasis on the northern edge of the Medina. Quiet and serene with a secluded and secure entrance to the property. Staff always on hand to help. The room was perfect, comfortable and spacious. The decor theme is consistent across the whole property. The central courtyard offers sun and shade with a proper swimming pool perfect to relax after a day out and about. Thank you to the whole team for making our second visit to Marrakech so special

Cons: Just an fyi there is no alcohol served

Bsorokin

1 year ago

10.0

Overall Impression: Our stay at Riad Palais Blanc & Spa was absolutely delightful. The location was incredibly convenient, situated right at the entrance to the old Medina yet easily accessible by taxi. The staff were exceptionally friendly and welcoming, making us feel right at home from the moment we arrived. The room upgrade we received was a pleasant surprise - the room was spacious, clean, and beautifully appointed. The ground-floor location provided easy access to the swimming pool. We couldn't have asked for a more perfect stay, and we would definitely choose Riad Palais Blanc again on our next visit to Marrakech. Specific Highlights: * Location: Ideally situated for exploring the Medina. * Staff: Warm, friendly, and incredibly helpful. * Room: Spacious, clean, and comfortable. * Amenities: Easy access to the pool. We highly recommend this place to anyone visiting Marrakech. It's a hidden gem that offers a truly authentic Moroccan experience.

Cons: -

Christoph

1 year ago

10.0

Very nice and clean place with excellence Service! We enjoyed everything!

Cons: - Everything was perfect!

Helen

1 year ago

7.0

Lauren

1 year ago

10.0

The premesis is beautiful, well equipped, and the staff are lovely. My friend and I had a wonderful time, and felt that we were so close to the excitement of the medina while being just enough steps away to feel we were in a peaceful retreat. Will surely be back :)

Stephanie

1 year ago

10.0

Philippa

1 year ago

10.0

The staff , pleasant, helpful

Cons: Nothing

Marcus

1 year ago

10.0

The staff were incredibly helpful and so friendly. They couldn’t have done any more for us.

Nathalie

1 year ago

8.0

Adrian

1 year ago

10.0

Lovely property. The pool area is fantastic - good sized pool with sunshine across the day. Enjoyed the daily breakfast and also had lunch by the pool several days. Spacious rooms. Friendly staff. Great place to stay.

Lizelle

1 year ago

9.0

The room was big with good packaging space. Breakfast was excellent with lots of choice. Staff were friendly and helpful. The pool was heated which was nice to cool off after a day sightseeing. We enjoyed our stay.

Maleesha

1 year ago

10.0

I am writing this review on my last day reluctant to leave this AMAZING place. What makes this place the best is the staff and hospitality. Ahmed is the best host ever - so helpful with showing us how to get to places, arranging transport, sorting out any issues. The breakfast is wonderful and Abdul is so attentive and friendly!! Complimentary water bottles THREE TIMES A DAY. Towel changes and room cleaning daily. COMPLIMENTARY chauffeur service arranged to wherever we want to go!! The amenities are wonderful- the pool is large and heated, perfect. The rooms are beautiful. A MUST VIST. I feel like a princess. Thank you.

Cons: Not one thing.

Ruth

1 year ago

8.0

Peter

1 year ago

9.0

Gill

1 year ago

10.0

The Riad was well located in a good area of Marrakech that seemed safe to walk around . Easy access. to the souks . The gem to this Riad is Ahmed . He responded well to all my questions prior to arrive and was equally helpful during our stay . We had a driver every evening to take us to our chosen restaurants and collect us . He even arranged for a Hair dresser to come to our room to do our hair on my birthday. The breakfast was beautifully presented and Abdullah was very attentive with Mint Tea and cake in the afternoon around the pool. They do not serve alcohol so we. took our own duty free and they would happily provide a cork screw , glasses and Ice. The Rooms are well appointed in local style and extremely clean . There is a small fridge in the room well stocked with soft drinks and water. The pool is larger than the average pool in a Riad and is heated which is a bonus as the temperatures start to drop in November . In the evening they light the candles in the lanterns around the pool which creates a lovely ambiance. I would definitely stay here again.

Emma

1 year ago

9.0

The Riad looks lovely in white - the rooms were tastefully decorated and simple, we loved it, we got a tour on arrival and mint tea! Ahmed was amazing and always smiling and helpful. He and the staff surprised my other half with birthday singing and a little cake by the pool! Breakfast provided enough of a selection and choice. Ahmed helped arrange transport as needed so we felt looked after and safe. The riad is in a good location and we could walk to many places! Ahmed was great for helping us find our bearings and highlighting places on the map. The pool is quite small, but as I expected for a riad but was welcomed in the heat (it was a lovely temp when we where there) we had and a reasonable amount of loungers around the pool! I would definitely stay again!

Robert

1 year ago

10.0

Mario

1 year ago

9.0

Lovely Riad in a great location. Very kind and nice service staff.

Anna

1 year ago

10.0

Everything was perfect and beautiful, the Riad is lovely definitely 5 stars! Staff was very friendly, delicious breakfast. I had very nice Birthday surprise cake :)) This was my fifth stay in Marrakesh, next trip next year and definitely I will come back again to Riad Palais Blank & Spa. Ahmed thank you so much for all the facilities. See you next year.

Augustine

1 year ago

8.0

Anna

1 year ago

10.0

Amazing place in a great location in the middle of city center. We really enjoyed our stay, the food was delicious and the stuff was extremely kind and very helpful. Highly recommending and looking forward to be back :)

Cons: Everything was great :)

Alex

1 year ago

10.0

A beautiful room with an outside terrace right by the pool. The staff are fantastic and it all adds up to a superbly relaxing vibe in the hotel. Ahmed and Abide are hospitality legends!

Cons: Nothing

Catherine

1 year ago

9.0

Nadaa

1 year ago

10.0

I had an amazing stay at this hotel during my first visit to Morocco. From the moment I arrived, I felt incredibly welcomed. Ahmed the manager ensured that I was picked up from the airport and brought to the hotel safely, which was a thoughtful touch. Upon arrival, I was greeted with delicious mint tea and snacks, making me feel right at home. To my surprise, the manager also upgraded my room, which was a lovely gesture. I was very tired we were offered lunch from the Hotel too which was very thoughtful of them. Throughout my stay, the staff were incredibly kind and attentive. The breakfast buffet was fantastic, with fresh, delicious options every morning. The atmosphere of the hotel was serene and relaxing, and everything was kept spotlessly clean. Each day when I returned, I found fresh towels and a perfectly tidy room. The beddings were very comfortable to sleep in. The hotel is in a peaceful, quiet area, but just outside you’re in the heart of the beautiful old medina, surrounded by great restaurants and plenty to explore. There’s honestly not a single bad thing I can say about this hotel. I will definitely be coming back again!

Cons: Everything was perfect

Catherine

1 year ago

9.0

Tucked away but close to all the action, this Riad is a wonderful oasis to enjoy. The facilities, rooms and food are wonderful but what really makes the place is the staff. Ahmed and co went out of their way ti make our stay wonderful. Great communication, directions, organising food and transport ( even in the middle of the night) made our stay so much fun. Breakfast is delicious with breads being made in front of you. Really nice pool area with day beds outside your door, which were lovely just to relax and enjoy the blue skies of Marrakech. Thank you so much

Gulcum

1 year ago

10.0

The raid beautifully decorated, the rooms very spacious

Cons: Can’t fault the place

Lee

1 year ago

10.0

It was an oasis within Marrakesh

Hugo

1 year ago

10.0

Friendly and helpful staff. Cozy and well located place.

Cons: No dinner services and evening support.

Yulia

1 year ago

9.0

The hospitality of the staff, so kind and helpful! Manager of the hotel gave us a mobile and was available for ordering a taxi 24H. Ahmed, very amazing with your help! You do a wonderful job! Thanks a lot!!!! 5 o’clock tea, unlimited bottled water, quick help with everything! Very cosy homemade breakfast! Miss it ❤️

Cons: Nothing

Alison

1 year ago

9.0

Comfortable, clean, and friendly front of house. Ahmed goes above and beyond to make sure your stay is enjoyable. This Riad is a peaceful sanctuary, perfectly located on the fringes of the busy medina.

Cons: Nothing - I felt very comfortable here. Very attentive staff, attention to detail makes this place very special. Parts feel a little run down (like the broken bell buzzer, communal space)

Julija

1 year ago

10.0

We loved absolutely everything- the interiors, comfort, cleanliness, atmosphere, people- it’s an oasis in medina. You can’t fault this place. And helpfulness and friendliness of all the staff is beyond and above all the expectations, truly exceptional place. Thank you to each and everyone who made our stay exceptional ( Ahmed, Abdul, Abdul and all the team- thank you from all the heart). Julija and Lee

Susan

1 year ago

10.0

The staff were exceptional in this very beautiful oasis within the Medina. It was tranquil and accommodating whilst well situated. Ahmed leads a very efficient team who are always helpful. The pool was a welcome respite after sightseeing and the bustle of Marrakesh. Breakfast was excellent and served on the gorgeous terrace.

Cons: Nothing to dislike.

Amelia

1 year ago

10.0

Great staff, facilities and breakfast! Everyone was so friendly and helpful and great value for money.

Cons: The bed was hard

Carol

1 year ago

10.0

Ahmed and the whole team were such lovely hosts, everyone was so friendly and helpful. Breakfast was a lovely relaxed feel as was lunch, the food was really good and tasty. The whole ambiance of the riad is just calm and relaxed, which is much needed after a busy day in the Souks. Thoroughly enjoyed our stay here and would definitely recommend this Riad

Fatiha

1 year ago

10.0

Everything was amazing

Siân

1 year ago

10.0

We absolutely loved our stay at Riad Blanc. The most beautiful stay. The staff were welcoming, the Riad itself was beautiful and quiet. Safe and tranquil. We cannot wait to come back again. Ahmed the manager was so kind and professional - he was always there to help, taught us the best ways to get around the city, booked our transportation and even upgraded our room to one by the pool! A lovely surprise. The room itself was big enough for two with a beautiful lounge area outside which you can make private with the curtains. The breakfast is a small selection but tasty and fresh. The entire riad was super clean and our room was cleaned whenever we needed. This was my 3rd time to Marakesh and definitely the best time I’ve been because of this Riad. We will be back and will bring our families. Thank you Ahmed and the staff at Riad Blanc! 12/10! A+

Cons: Nothing - It was perfect.

Badia

1 year ago

10.0

Gulam

1 year ago

8.0

It’s a picture perfect Riad in the old and historic side of Marrakech where you will experience the locals daily life as soon as you step out. Only 5 mins walk from Bacha Coffee, Jardin Secret and souk Samarine. The staff are friendly, always smiling and ready to help you. The spa and Hamman service was excellent. Would definitely recommend.

Cons: There was an unpleasant smell outside the property. Be aware of the confusing alleyways where the scammers try to take advantages by directing you the wrong way and asking for money in exchange. As long as you stick to the main paths and roads your are fine.

Nigel

1 year ago

10.0

Khamkham

1 year ago

10.0

It’s so beautiful. Staff are amazing and so kind. Everything is near by. Beautiful at night.

James

1 year ago

10.0

The Property is absolutely stunning. It looks like a marble palace and is even better in person than in the pictures.

Nezar

1 year ago

7.0

Steven

1 year ago

10.0

Pool and room was great, breakfast was nice, and a great location

Ravinder

1 year ago

10.0

Nice and quite and great pool

Cons: Quicker to go through check in

David

1 year ago

9.0

Room layout including a semi private terrace

Cons: sometimes during the day there was no staff capable to speak english or spanish

Ravinder

1 year ago

10.0

Location, outdoor day bed and pool.

Soufiane

1 year ago

10.0

Ilyass

1 year ago

10.0

The staff was super friendly and proffesional The reseptionist was super helpful And the concierge was really kind and funny

David

1 year ago

10.0

Lesley-anne

1 year ago

10.0

Everything is so beautiful at the property. Entering through the front door from the hot, dusty alleyway you’re transported to a fresh, white clean sanctuary.

Cons: Everything was perfect.

Keir

1 year ago

7.0

Natashka

1 year ago

9.0

Perfect location, just outside the craziness of the Medina is a tranquil haven. Staff were so lovely and friendly, they couldn’t have been more helpful. It’s a white oasis in the middle of a city that is noisy- you wouldn’t know you were so close to the noise and hubbub of Marrakech markets. When we stayed our one night the staff were worried, they treated us like family.

Cons: Absolutely nothing. Would definitely stay here again.

Colleen

1 year ago

9.0

Maxime

1 year ago

9.0

Richard

1 year ago

10.0

Absolutely gorgeous place for individuals who value privacy and solitude. Not too many rooms, spacious room and private lounge space in front of the room. Location right in the middle of Marrakech’s central part - close to markets, Medina etc - but all hassle and rush of the streets are not heard. Lovely small SPA and hammam area.

Cons: Breakfast had a little bit small choice for my taste, but it’s personal, as all necessary variety was available.

Lara

1 year ago

7.0

Location and staff were wonderful! The people were so kind and friendly and helpful. Outstanding location walking distance to areas to see

Cons: The property is not as large or as new as it appears in the pictures. It was a little expensive for what you received, compared to other properties

Lauren

1 year ago

10.0

Me and my friend stayed for 8 nights and it was absolutely amazing! Everything was thought of and it was definitely worth the money. The rooms were lovely and the outside patio area on our room was so relaxing throughout the day. There was a good selection of food and the staff were exceptional.

Lyle

1 year ago

10.0

Lovely place to stay, quiet but very central to the souks and medina. Staff were incredible.

Cons: Nothing

Irqa

1 year ago

10.0

It’s located in old town, really close to the famous square

Miriam

1 year ago

9.0

Rooms lovely, clean and comfortable. Plenty of space and good showers. The staff were really lovely couldn't do enough for you and the breakfasts were lovely and fresh with plenty of choice.

Cons: The only thing I would like to see is the little captive birds being given bigger cages. Two of the smallest cages do not allow any flight space at all it would be good if they could be given bigger cages where they have some space to fly .

Deborah

1 year ago

9.0

Staff were exceptional and went above and beyond. Very authentic Moroccan experience.

Cons: Very minor things like couldn’t get coffee before about 8am and shower took some tinkering for hot water each time.

Samantha

1 year ago

10.0

We loved everything about this hotel, the staff were wonderful and the whole place is a hidden oasis of calm and tranquillity.

Cons: I would have liked a little more light in the bathroom and some rubber matting on the floor in the shower as it was a little slippery.

Jasmine

1 year ago

10.0

Stunning property and amazing staff ☺️

Donna

1 year ago

10.0

The pool was a beautiful warm temperature during our stay in Ramadan. Everything is beautiful, the decor is exquisite and exotic, the staff are helpful, professional and kind. Great location close to Le Jardin Secret and the traditional hammam. I didn’t use the spa but it looked lovely with couples massage options. The beautiful spacious terrace directly leading to the pool. The open fire at breakfast felt so cosy in March.

Lauren

1 year ago

10.0

Staff were absolutely wonderful and couldn’t do enough for us and our little 16 month old! Pool was perfect (temperature and cleanliness) and breakfast was good for a start to the day with enough variety for a small property. Rooms were gorgeous and private balcony terrace was amazing. Ideal location just on the edge of the souks close enough to be there in minutes but secluded enough for a peaceful stay away from noise! A fab stay! We would definitely return! 🥰

Cons: Only complaint was that the towels provided at the pool could have been newer/cleaner as felt they hadn’t been replaced in a while. That’s all though!

Katy

1 year ago

10.0

Philip

1 year ago

10.0

This is a delightful riad in a great location. The staff were excellent. The stay was above expectations.

Cons: Frankly, this exceeded expectations.

Rachael

1 year ago

9.0

The traditional Riad property, great Berber Hammam, lovely free tea and cake welcome , Ahmed was fabulous (very helpful) and fantastic location close to some good bars and restaurants.

Cons: Not enough sun umbrellas - all in use when we arrived.

Caroline

1 year ago

10.0

The warmth of staff was exceptional. Our comfort was a priority to them and they went out of their way to help with our requests. Lovely traditional room, very comfortable bed, lovely powerful shower. All clean. Delightful terrace attached to downstairs bedrooms was a joy to rest in privacy and shade during the day. Very peaceful and tranquil from the hubbub outside. Delicious breakfast with a wide range to choose from. A very happy experience.

Paul

1 year ago

10.0

Great location and facilities, staff could not be more helpful and friendly. Brilliant break and thoroughly enjoyable time at Riad Palais Blanc

Karina

1 year ago

10.0

The Riad is most charming with beautiful interior designed rooms and exceptionally helpful staff. A glorious oasis in the middle of the bustling Medina. Lovely breakfasts and lunches and suppers. Very near to an abundance of restaurants and souqs. Many thanks to Ahmed and all the staff. We were sad to leave and hope to return on our next trip to Marrakesh.

Zack

1 year ago

10.0

Eleanor

1 year ago

9.0

We really enjoyed our stay here. The room was a great size and we loved the balcony, it was also cleaned very regularly. The location is great as well - within walking distance of everything! The staff were really friendly and kind. They were also extremely helpful, knew everything about the city and helped us with directions, sorting taxis etc. which made our whole trip run incredibly smoothly. Really would recommend staying here!

Cons: Only small critique is that the pool is closed quite often with the cover put on early each evening, and breakfast options quite limited if you can’t eat dairy.

Henrietta

1 year ago

10.0

Very good vibe, lovely staff. Location ideal and riad so peaceful

Cons: Nothing

Steve

1 year ago

9.0

Fantastic location within Medina…. Stunning Riad with beautiful decor throughout.All staff were super attentive and did everything possible to make our stay enjoyable…. Would definitely stay again…. Exceptional value and an overall wonderful experience

Cons: You need a taxi / guide to get here…. It is hidden down a side alley

Tracey

1 year ago

9.0

It was a calm and tranquil haven within the bust Marrakesh old city. We absolutely loved the pool

Tamara

1 year ago

8.0

We stayed a couple nights at Palais blanc in April. Ahmed was a fantastic host, super receptive to any changes or requests and communicated very well. He was excellent at making us feel welcome and giving us insights and tips of things around the area. The best thing about the stay were the rooms- these were absolutely STUNNING. Really spacious, super clean, very well designed and with a gorgeous terrace area on the outside. Thanks a lot for a great stay!

Cons: Breakfast could have been better. There were some fresh egg/pancake stations but it was difficult to know what the choices are and toppings, this could have been clearer. Additionally, the bread/cakes etc were on a plate with the cling film half peeled back which made it feel like it was left overs from the night before. There was also some mouldy bread on the plate that had been out for the entirety of the breakfast service (I was one of the last to eat)

Dawit

1 year ago

9.0

David

1 year ago

9.0

Great location and well designed Riad. Pool and massage facilities very good.

Adela

1 year ago

10.0

Everything went well, the flexibility of the staff, always ready to help, especially Ahmed I felt he was genuinely interested in the well being of the guests and managed all the staff to accomplish their duties. The surprise they made for my birthday with balloons, placard, spa. Attention to details (candles daily etc.) The location and the silence from the urban bustle. Breakfast was very good. Highly recommend, would come back for sure and that is rarely for me to say :-)

Cons: A little better could have been the cleaning services.

Alex

1 year ago

10.0

Great location and super chilled out

Cons: Nothing

Michael

1 year ago

8.0

the room was well organized and of ample size. The actual riad is really nice and the staff were really accommodating and friendly. The breakfast was simple but adequate and there was a variety. The owner went above and beyond to accommodate us for an extra night and Ahmed was very helpful in getting us settled. A really great team and wonderful staff.

Cons: The pool could do with a bit of s cooling system as it was very warm. The number of loungers could be increased as there was a shortage at times in the afternoon when everyone wanted to lounge by the pool. The coffee was not not great although the espresso was a better.

Jana

1 year ago

10.0

The staff were the kindest, the location and size of property was great. Looks beautiful with great breakfast.

Marcin

1 year ago

10.0

The most beautiful Riad we could choose for our holiday, all the staff were very nice, very polite, helpful, we felt like at home. The Riad was very clean. The cleaning ladies were very nice, smiling every time. The breakfasts were delicious always fresh. The cooks were very talented they made wonderful delicacies in front of our eyes smiling ladies wonderful .Ahmad at the reception, who took care of us from the very beginning, very helpful, very nice man profesional offering to help with everything we needed to check for our sightseeing both outside the Riad and inside it... The whole staff was very nice. According to us, the person who is the "heart" of the state is Abdellah (Abdo) 😊🥰 , who is an incredibly nice man, a very cordial person we liked him so much. A very beautiful facility identical to the photos, you can relax there, the water in the pool is always warm, the staff kept everything tidy throughout the day, they checked the cleanliness and brought us snacks , tea we didn't want to leave the area 🫠 The owners Lamya & Luigi are amazing. Lamya a very warm-hearted, beautiful woman who makes you feel comfortable the impression that you are not only in her home but also in yours, every day she checked how we were feeling, took care of us like a family and is a wonderful person. The SPA in the Riad is also at the highest level - a literally paradise on earth. We will never forget this place and we will definitely come back whenever we find time, we love the place and staff Ivanka & Marcin

Zixin

1 year ago

10.0

Mark

1 year ago

9.0

Anne

1 year ago

10.0

Beautiful tranquil hotel - we had a suite which was spacious and well designed. Hotel staff attentive and calm. Just outside the Medina and with lots of local places to eat.

Cons: My only reservation is that the coffee served at breakfast was not good but the staff provided very good Arab coffee on request which was great.

Paul

1 year ago

9.0

Location was great just on the edge of the medina and the rooms are lovely. Breakfast good too. The staff were all very friendly and helpful.

Cons: Not a huge criticism but the Riad website is a little misleading as it mentions a “lounge bar” - but there isn’t a bar. The reception also confirmed “there is no bar”. It would have been nice to have a beer / glass of wine.

Tutu

1 year ago

8.0

Gurmail

1 year ago

10.0

This is a wonderful riad in a central location with a very friendly family feel. Excellent facilities with a pool. One of the best places I have ever stayed.

Cons: There was nothing to dislike.

Alex

1 year ago

10.0

Breakfast was great, especially the morrocan crumpets! The pool and atmosphere was perfect.

Cons: The digital display on the air-conditioning unit was distracting during the night as quite bright when trying to sleep. A very minor thing.

Kelly

1 year ago

10.0

I’ve stayed in many riads over the years and this was the best by far !! Huge rooms Light A mini gym A real pool Outside terrace Amazing breakfast and at the edge of the medina - super close to everything. Best is there amazing staff Ahmed Abdellah Lamya and the owner is wonderful Douma - all so welcoming helpful And wow their massages are the the best I’ve ever had left me floating

Cons: Nothing

Marla

1 year ago

10.0

From the moment of arrival to the moment of departure, the staff at Palais Riad were exceptional. I have not stayed in a hotel with such attentive and excellent service in a very long time. Whether it was the front of house reception or the staff in the restaurant and Hammam - they're all fantastic! Great location, near the Medina and some great restaurants for an evening bite to eat.

Cons: Nothing.

Oliver

1 year ago

10.0

The service here was incredible, everyone very happy to help, they will book private taxis for you which are so much better than getting a street taxi especially if you don’t speak French. Rooms very clean, breakfast was good.

Cons: Nothing really, you have to press a buzzer to get back into the riad this wasn’t explained

Kimberley

1 year ago

9.0

Beautiful room, nice breakfast, great spa with hamam and massage Friendly staff, centrally located right near the Medina. Recommend this as a quiet place to relax.

Cons: This isn't the hotel's fault, so no blame at all, but I read on a few travel websites that this is an adult only hotel (it doesn't say this on their own website). There was a family with a baby when we were there and it was crying through the night.

Shaunrobinson1969

1 year ago

10.0

The Riad is in a great location, very central and an easy walk to the best restaurants and roof bars. Staff were super good - friendly, helpful and efficient. Breakfast also very good with eggs made to order. Highly recommend

Alexpundek

1 year ago

10.0

Very comfortable and spacious room. Great Breakfast. Abdulah was very prestative and he keeps everything tidy and clean. Girls prepare delicious crêpes, scrambled eggs as well as some other typical. Ahmed at the reception was very keen on helping us to find good restaurants and places to visit, how to get tickets etc. Girls at the SPA make a very relaxing massage after a hammam bath with black soap, exfoliation, use of clay and oils to smooth and regenerate the skin. A fantastic experience. I definitely recommend it. Lamya supervises everything and makes sure that every guest feels at home and makes the most of their stay at Riad Palais Blanc.

Donnelly

1 year ago

9.0

Beautiful place, oasis in the Medina. As it's a fairly large riad, it feels more like a small boutique hotel, perfect for our purposes as we stayed there for a week. The staff were so lovely and made our stay even more of a pleasure. Would highly recommend.

Laura

1 year ago

10.0

Heta

1 year ago

10.0

Beautiful Riad in a great location. It’s situated in the middle of Medina but hidden from all the chaos and noise. It’s really a secret oasis.

Robert

1 year ago

10.0

Great swimming pool. Lots of loungers in the sun. Located on the edge of the souks near a road which is good to catch a taxi. Breakfast was very good with freshly-made omelettes. All the staff were excellent.

Jade

1 year ago

9.0

John

1 year ago

8.0

Property was exceptional, staff went above and beyond to make our stay memorable.

Cons: Totally let down by Booking.com, no reservation at the property. Oversold and for the first two nights accommodated elsewhere. We were not the only guests in the same position. This will be the last time we use this service.

Diego

2 years ago

10.0

Great location minutes away from the market and the Medina with easy access. Very private with large rooms and outstanding service. A perfect place to explore Marrakesh.

William

2 years ago

10.0

Fabulous staff. Ahmed did a wonderful job looking after us. The whole team treat you like family. The location is in the heart of medina, close to the souk, restaurants, the main square.

Jayne

2 years ago

10.0

This is an Oasis of peace amidst the chaos of Marrakesh! The whole place is idyllic - white decor and very zen. Perfect place to relax in between sight seeing and shopping. Our room had a lovely outside terrace - where we could sit each morning and drink our coffee. Rooms are spacious and clean. The staff are AMAZING they really can’t do enough to ensure you have a lovely stay .

Cons: Nothing - we will be back

Rodney

2 years ago

8.0

Arisha

2 years ago

10.0

I cannot thank the hotel staff more for everything that they did for us. Every single member of staff was so friendly and accommodating and went above and beyond for us. From walking us to the money exchange place, organising restaurants and walking us to and from taxis late at night. There is a real sense of family at the Riad which made the stay very enjoyable. The rooms themselves were beautiful, a good size with a comfy bed. They had lovely terraces with day beds which led directly to the pool. The pool was very clean at all times. I would like to thank Ahmed and his team for keeping us safe and for a lovely stay.

Cons: N/A

Alexandra

2 years ago

10.0

The manager and all the staff were so friendly and helpful. They add a personal touch to the experience because of their kind and considerate ways. The riad is beautiful with lovely architecture, materials and the pool is fantastic. The breakfast is varied and delicious and the whole setting is an oasis of tranquility . The products in the hotel bathrooms are so lovely too. We all loved this riad so much for the pretty setting, the level of personal service and the location which is perfectt!

Cons: It was excellent Nothing at all

Cosimo

2 years ago

8.0

Azma

2 years ago

8.0

Beautiful riad tucked away in a quiet space. Beautiful decor

Cons: Bathroom light kept going out

Mahmuda

2 years ago

9.0

Beautiful Riad, staff were really friendly especially Ahmed who was very helpful.

Cons: The lighting in the bathroom is very poor. You cannot really see very well .

Taaguedes

2 years ago

9.0

5 ⭐ staff that make you feel at home and excellent vibe.

Redouane

2 years ago

10.0

everything was great thank to all the staff and the manager

Sivakumar

2 years ago

5.0

Chloe

2 years ago

10.0

Palais Blanc was the perfect hotel! The manager is so lovely and helpful the whole time. You are greeted with mint tea, delicious Moroccan snacks and the view of beautiful white riad. The staff will help book taxis, book restaurants and help with anything else needed. It’s a short walk from the souks and feels in the centre of everything without being noisy. It’s a little peaceful oasis!

Cons: Nothing

Ilona

2 years ago

10.0

Everything !!!

Cons: Nothing

Gretha

2 years ago

10.0

Staff was incredibly kind and attentive, the Riad has every comfort you could think of and is very quiet. An oasis of peace inside Medina!

Cons: Nothing, every detail was perfect

Giancarlo

2 years ago

9.0

Ahmed is customer friendly and focused and will do the utmost to accommodate requests.

Cons: The beautiful white pool area tiles are extremely slippery when rains, its humid early morning and you can spot long hair here and there meaning that floor should be cleaned up better.

Ghada

2 years ago

10.0

We were 6 ladies so we were a little worried about the hotel in terms of safety before we got to the hotel But as soon as we arrived all our worries disappeared. ALL the staff to say a super friendly is an understatement. All of our needs were met. We were spoiled. It literally felt that we were within family. Made our experience in Marrakesh an amazing one.

Betina

2 years ago

10.0

This riad is the most beautiful & quiet riad in the Medina. We stayed 4 nights in their suite no. 14 (located on the 1st floor) & we loved every second of our stay. We were picked up at the airport late at night, and they welcomed us like family, when we arrived at the riad. The location of the riad is perfect, it’s located in the West of the Medina, which is the nice part. We always felt safe walking the streets. The interior in the suite and the whole riad is amazing & so clean, the pool area is tranquil and beautiful, thhaman and the massage is high end. Every afternoon the fantastic staff serve you mint tea on your balcony, just because they can. We felt taken care of and pampered, from the second we arrived, professionel and discreet, they were so attentive & caring. We wanted to stay longer, but they where sold out, so we had to leave. Lamya, Ahmed, Abdullah & the rest of your team: you made our stay excellent, we will never forget you, and we will return❤️❤️

Cons: -

Alison

2 years ago

10.0

Andrei

2 years ago

10.0

Tayibah

2 years ago

10.0

Joanne

2 years ago

10.0

Mercy

2 years ago

9.0

Alec

2 years ago

8.0

Agnieszka

2 years ago

6.0

big room with an open terrace to the pool

Cons: poor breakfast and very intensive smell in the whole hotel, almost hard to breathe

Elizabeth

2 years ago

9.0

The amazing and tentative staff; the daily Moroccan tea; the lovely breakfast; the perfection location… this place is an absolute gem. Incredible! Thank you for the most wonderful time in Marrakesh.

Cindy

2 years ago

8.0

The staff was extremely friendly and helpful. Breakfast was delicious every day!

Cons: Our room was directly next to the front desk so we could hear people talking outside our room all the time. Also, people thought our "private" terrace area was a public waiting area so we found people sitting there all the time.

John

2 years ago

10.0

Nadine

2 years ago

10.0

Such a beautiful and calm oasis in the old Medina of Marrakech! We’ve stayed here for 3 nights and everything was perfect! From the welcome tea, the rooms, the breakfast and service - everything was just excellence! We really recommend to stay here at Palais Blanc, it’s just amazing!

Bilal

2 years ago

10.0

Service was amazing, room was perfect and place was perfect.

Cons: Nothing to not like

John

2 years ago

9.0

Noelia

2 years ago

9.0

Lynn

2 years ago

8.0

A lovely small hotel in the busy city of Marrakech. The staff were amazing and would go above and beyond to make you comfortable. The property is well-located, so you could at least get there easily by car and not have to walk through a maze of alleyways like many other Riads in the Medina area. It is also just 3 minutes walk to a very good restaurant - Limoni. We ate there twice. Everything on the menu was good! Allocate some time just to chill in the hotel as it is so peaceful and lovely there.

Cons: Some of the facilities need upgrading. The breakfast could also be better in terms of the quality of fruits and options. The fruits looked good but were sour and unripe. The options were alright. However, it is all cold since they were not in warmers.

Anete

2 years ago

9.0

The staff were exceptionally welcoming and kind. Perfect service, great location in The Medina. Delicious tea & very spacious, beautiful terrace where to enjoy it.

Anonymous

2 years ago

10.0

everything is fantastic - service ,rooms ,seating area ,breakfast - you really feel like in a fairy tale from 1001 nights. After traveling for a long time in many parts of the world, for the first time I really relaxed in a perfect environment. if i come back to Marrakesh i will always stay here. Thanks to Ahmed and all the staff who make this place special ☀️☀️☀️☀️☀️

Cons: everything perfect

Tommy

2 years ago

9.0

Mel

2 years ago

10.0

beautiful, comfortable, stylish and relaxed. lovely pool and jacuzzi. Loved the outside space outside each room and by the pool

Cons: Could not fault it

Ahmed

2 years ago

10.0

Amazing, Fantastic, Awesome

Cons: Amazing, Fantastic, Awesome

Faried

2 years ago

10.0

We loved our stay at the Palais Blanc - the Riad is beautiful, comfortable, and super-quiet even though this is located in the middle of the old city (Marrakesh is a bustling and noisy city). Our room was spacious, spotlessly clean, and modern, and we had a lovely terrace where we could enjoy our afternoon tea and cake and listen to the birds chirp. Ahmed was superb and led a wonderfully kind team (Moncep, Dourna, Nazira, Souad, Merram, Abdul). A massive thank you to all of them for making our stay memorable. Ahmed is one of the kindest men we have met - he is responsive, organised all our trips and restaurant bookings, and is impeccable in his service. A big thank you to Abdelnour, who picked us up from the airport and took us on all our excursions - we would highly recommend him should you wish to make any day trips! We would highly recommend this Riad and most definitely stay here on our next trip to Marrakesh!

Cons: nothing to dislike

Erika

2 years ago

10.0

stunning place, beautiful rooms and the most kind staff.

Alanna

3 years ago

9.0

Beautiful riad in a great location, the staff are all so friendly and helpful. The afternoon mint tea and cake was a lovely touch. We did the Atlas Mountains tour with Noor and it was brilliant. Highly recommend this hotel!

Cons: All good, no major changes!

Lisa

3 years ago

10.0

the pool area was fab

Cons: no bar serving alcohol

Helen

3 years ago

8.0

The location is perfect if you want to be close to the medina and some amazing restaurants. The Ryad is simply beautiful & the bedrooms are beautifully decorated . The bed was comfortable for us with lovely clean linen and towels.

Cons: The shower needs to be thermostatic otherwise the temperature is erratic! The breakfast was sadly lacking .. for 3 days no bread to toast or even butter. No pastries which is a norm in most hotels. It just felt very basic at breakfast & not inspiring at all . Also there is no bar which we didn’t realise until we booked. whilst this wasn’t the end of the world , sometimes it’s nice to be served a drink whilst you relax. The staff could be a bit more assertive to actually ask if you would like anything to eat .

Danai

3 years ago

5.0

Any riad i stay in Morocco the staff is always the nicest and they make the stay so much easier. Sad to say that this was not the case in this hotel. Weird, you pay more and you get a super rude staff.

Cons: THE SERVICE AND THE STAFF.

Sheryl

3 years ago

10.0

The location of the hotel is great , within walking distance of everywhere we wanted to be. Very peaceful considering once your outside your in the middle of the hubbub. Everything was immaculately clean , every need was met and the massage was the best I’ve ever had. This is really a wonderful hotel , very comfortable beds, very spacious peaceful room. But most of all the staff … every single one , smiling, graceful, helpful and full of kindness.

Cons: Everything was so good , there is nothing I could quibble over

Helen

3 years ago

9.0

Excellent location and beaiful faciliies. There is a nice pool area and each room has isolated lounge area. Staff is very kind, helpful and each day made a small un-expected surprise.

Cons: Wifi connection is really un-stable and doesn't connect a lot of times. Our room had a bad sewage smell coming from the bathroom. Facilities need some re-work. The food is less than average.

Michelle

3 years ago

10.0

The property was very clean with a fantastic location. The staff were exceptional.

Roxie

3 years ago

10.0

Eriic

3 years ago

9.0

Anna

3 years ago

9.0

Initial email communication with Ahmed so good, answering any queries and booking taxi transfers from the airport. My daughter is coeliac and they provided gluten free products for her breakfasts. Very helpful! Ahmed organised a quad bike tour, which was fantastic, along with supper in a restaurant in the dessert. Also gave us recommendations for supper and lunches out, Les Jardin du Lotus was amazing! All the staff were so friendly, polite and helpful, and we would definitely recommend a stay there. Walking through the door from the hustle and madness of Marrakech streets you are welcomed by the tranquil peace of this wonderful oasis! Location is great for the souks and seeing sights, getting to restaurants at night, really recommend staying in the Medina. At night all the candles and lanterns are lit, so pretty. We had rooms on ground floor with terraces by the pool, all air conditioned and so comfortable in the heat. We loved our stay at the Palais Blanc Riad, thank you Ahmed and your team for making our first visit to Marrakech so rememberable.

Michael

3 years ago

3.0

staff really tried their best and were warm and kind

Cons: the price-to-value ratio was non-existent. the property is run down and not taken care of. arrival experience/entrance is terrible, reception a mess, and uninviting. facilities and garden/trees are not kept and in terrible condition staff uniforms are old and worn-down the bathroom and room for the price of over EUR 400, per night were unacceptable

Terence

3 years ago

9.0

Friendly staff

Khadija

3 years ago

10.0

it’s very close to madina, the staff are very friendly and helpful, very quite.

Cons: not as white as the pictures, kinda stiff bed

Emiko

3 years ago

10.0

All staff are friendly. Rooms are quiet and comfortable.

Cons: Nothing.

Birgit

3 years ago

7.0

Ahmed was very friendly and always supportive

Cons: The food ( especially dinner) was very bad and expensive in relation to other restaurants. Breakfast was ok, but not much variety

Andreani

3 years ago

10.0

the staff was very kind and friendly!!!

Milica

3 years ago

9.0

beautiful design in traditional Maroccan style. But best of all was the staff members. They made us feel taken cared of. we will be back

Cons: nothing

Yimeng

3 years ago

9.0

Katrina

3 years ago

10.0

This Riad is an oasis in the middle of the bustling Medina. Ahmed and the staff were absolutely fantastic and really went out of the their way to make sure you had the best possible stay. We were there for a birthday and the extra effort they made ensured it was a day that will not be forgotten! The rooms are stunning and exceeded our expectations and the pool area was the perfect place to relax after a day of exploring. We really couldn't recommend this Riad highly enough and hope we will be able to return one day.

Martyn

3 years ago

9.0

The team working at he hotel were very friendly and efficient. especially Mohamed, he really looked after us, and gave good suggestions for restaurant etc. Breakfast was really good. They also made dinner for us and served it outside our room on the balcony. nice touch.

Cons: Aircon could be a little more colder.

Bauld

3 years ago

9.0

The hotel is a little oasis amongst the hustle bustle of Marrakech. Ahmed and his staff could not do enough for you during your stay. We enjoyed the breakfast. We had room 10 which was absolutely huge and had great aircon. The bathrobes were a great addition. The shower takes a bit of fiddling but once you get the right heat is very powerful. We loved the area outside the room for sitting playing cards at night and listening to the birds chatter in the mornings on the trees. The pool area and outside area are amazing and there’s just such a tranquil feel to it.

Cons: The bed was way too hard for me. But that is just personal preference!! I think it’s Becos it’s on the hard slate.

Aine

3 years ago

10.0

Noureddine

3 years ago

10.0

the relaxing quiet atmosphere and the host’s were fantastic

Steve

3 years ago

9.0

The staff were great - especially Ahmed who arranged cabs, restaurants etc for us. He even arranged for some food to be brought in as we arrived late on the first night. Plus the pool is fantastic for a Riad in the centre of Marrakesh

Cons: The breakfast did get a little boring after a few days

Riad Palais Blanc & Spa

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Suite

Breakfast Included

$363.00

Standard Double Room

Breakfast Included

$224.00

Deluxe King Room

Breakfast Included

$284.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

12:00

12:00

12 AM

3 PM

Hotel Policies

Hotel Important Information

Internet

Parking

Pets

Children and extra bed policy

Reviews (281)

Customer Reviews & Ratings

9.3 / 10

Christelle

Garima

Colette

Muriel

Sali

Michel

Craig

Monika

Alexandra

Plaziat

Damien

Dorota

Anne-Charlotte

Kirsty

Lal

DE BOISSIEU

Samantha

Carolyn

cindy

Sandrine

naschke

Paloma

Mats

Marc Antoine

Rashida

Ludovic1971

Camille

Michaela

Cristina

isabella

Alain

Bernhard

Terry

Richard

Catherine

Brenda

etienne

Victoria

Anna

Tracey