Riad l'Heure d'Eté
Chain: Not Available
Description
Luxurious Riad in Marrakech's Medina
Traditional Architecture and Relaxing Amenities
This Riad offers a unique experience with its traditional architecture, spa, garden, and terrace overlooking the vibrant Medina. The rooms showcase stunning Zellige tile work and private bathrooms, while the suites boast a private lounge for added comfort.
Exquisite Dining and Wellness Options
Guests can enjoy a continental breakfast or evening drinks on the terrace or patio surrounded by a soothing fountain. For ultimate relaxation, indulge in a massage or body treatment, or unwind in the traditional hammam available at L'Heure d’Eté.
Convenient Location and Exciting Activities
Situated just minutes away from Jamaâ El Fna Square, Koutoubia Mosque, and the Majorelle Garden, this Riad offers easy access to top attractions. With tours and transfers available, exploring Marrakech is a breeze.
Book now for an unforgettable stay at our Riad in Marrakech's bustling Medina.
Sentiment Analysis
Friendly staff
Good location
Clean rooms
Popular Amenities
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Express check-in/check-out
Safety deposit box
Soundproof rooms
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Hammam
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
Availability Side
Superior Double Room
This room with a floor tiled with Moroccan Zellige tiles includes free Wi-Fi, a view over the patio and a private bathroom. Extras include more space...
Comfort Double Room
The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. Among the room amenities are...
Premium Double or Twin Room
This room with a floor tiled with Moroccan Zellige tiles includes free Wi-Fi, a view over the patio and a private bathroom with a walk-in shower. Ext...
Suite
This room with a floor tiled with Moroccan Zellige includes free Wi-Fi, a view over the patio and a private bathroom. Extras include a private lounge...
Standard Double Room
This room with a floor tiled with Moroccan Zellige tiles includes free Wi-Fi, a view over the patio and a private bathroom with a walk-in shower.
Guest Sentiment Categories
Cleanliness
Many reviews mention clean rooms and daily cleaning, contributing to a positive sentiment.
Service
Numerous mentions of friendly and helpful staff, particularly Omar, which enhances the overall service perception.
Location
Well-positioned near the city center but can be confusing for newcomers; overall a good rating.
Room Quality
Some guests found the rooms small and lacking windows, affecting the quality negatively.
Amenities
Positive mentions of breakfast and available amenities, though some noted issues with the hot tub.
Value for Money
Concerns regarding the price in comparison to room features were noted, impacting perceived value.
Food and Beverage
Breakfast received positive feedback, but some complaints about other meal options.
Overall Experience
Despite some drawbacks, guests generally enjoyed their stay and appreciated the ambiance.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease note that there is 2% extra fee for a payment with credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (307)
Anna
5 days ago
10.0
Hubert
5 days ago
9.0
the staff is super friendly and helpful. The room is clean and the breakfast is good too.
Cons: The location is good but only after you are familiar with the area, otherwise very easy to get lost in the beginning.
RomySpa
1 week ago
9.0
Gisela
2 weeks ago
6.0
ROXANA
2 weeks ago
8.0
Comunicarea cu personalul....in special Mariam...care este o persoana minunata si m a ajutat la toate solicitarile mele.
Gabriele
2 weeks ago
6.0
CONSTANTINO
2 weeks ago
7.0
La ubicación, el personal de recepción y el hammam.
Cons: El desayuno muy flojo y servido con lentitud. En general esperaba más de este Riad tras los comentarios que había leído.
Andrea Luciene
2 weeks ago
10.0
La suite era molto spaziosa. E posizione ottima.
Cons: Nulla
Vilim
3 weeks ago
7.0
Corso
3 weeks ago
10.0
Ottimo Riad in posizione comodissima per raggiungere la splendida piazza Jemaa el-Fnaa. Omar è stato molto gentile e professionale per consentirci di organizzare al meglio il nostro soggiorno a Marrakech. Ottima colazione, completa e diversa ogni giorno. Viene servita sulla terrazza con vista sui tetti della Medina. D'inverno in locale riscaldato, sempre sulla terrazza.
Edoardo
3 weeks ago
7.0
The position was great! The activities very good! The kindness and the availability of the staff make the Riad fantastic. Omar (at the reception) is the NUMBER ONE.
Lluís
3 weeks ago
9.0
La ubicación y el trato fueron increíbles.
Cons: El desayuno mejorable.
Anthon
3 weeks ago
10.0
pierre
1 month ago
9.0
L équipe était adorable, l emplacement super
Cons: De temps en temps des remontés de mauvaise odeur dans la salle de bain
milena
1 month ago
9.0
Riad autentico, terrazza per fare colazione e disponibilità gratuita di una vasca idromassaggio per 4 persone
Edouard DURAND
1 month ago
7.0
Emplacement et petits déjeuners très complets.
Raquel
1 month ago
8.0
A localização apesar das ruas apertadas o acesso é super tranquilo
Cons: O ponto menos positivo é a pressão de água do chuveiro e conseguir temperar a temperatura da água, muito difícil
LOURDES
1 month ago
8.0
Es la segunda vez que me alojo en este Riad ,me encanta la ubicación,el desayuno buenísimo,no te lo acabas.
Cons: La cama un poco dura
melchor
1 month ago
10.0
El riad estaba muy cerca de la plaza,facil de llegar con el gps,esta regido por Omar atento en todo,llegamos tarde pq el vuelo llegaba tarde y nos abrió la puerta y regresabas temprano y nos dio de desayunar,muy servicial,las habitaciones limpisimas y super bonitas decoradas,desde aqui le doy las gracias por todo,y volveremos
Cons: Nada
Alexandre
1 month ago
10.0
Magnifique Riad au calme et très bien situé! Le personnel est très gentil! Merci à Leila pour ses conseils et à Abdul pour le délicieux petit déjeuner sur le toit terrasse!
Domenico
1 month ago
9.0
Omar ci ha dato un sacco di consigli utile ed è stato molto gentile con noi
Nilson
1 month ago
10.0
Bert
1 month ago
9.0
We zaten mooi dicht bij het plein , waarvandaan je naar alle straatje met winkeltje kan gaan. Ook het ontbijt was super uitgebreid.
Cons: We waren in begin december daar en dan is het behoorlijk koud in de ochtend op het dak waar het ontbijt wordt geserveerd . Dus het zal fijn zijn als daar een verwarmt plekje voor zal worden gemaakt.
alessandro
1 month ago
9.0
posizione, disponibilità staff (una menzione speciale per Omar, grandioso!), cura e rifinitura delle stanze, colazione in terrazza.
Cons: il bagno non aveva aereazione
Heiko
1 month ago
4.0
Location, friendly night clerk, large room(it was the suite)
Cons: Thisproperty only vaguely resembles the photos. In actuality it is very dark, very narrow. The staff during the days is very loud, constantly shouting across various floors. The rooftop terrace has no view to speak of. The whirlpool has a very low roof over it so no view of the sky and you have to crawl in on your hands and knees. Bathroom in the room was, well, fairly basic, for lack of better words. There is much better value available in riads near the center
Davide
1 month ago
7.0
Neelam
1 month ago
10.0
The staff couldn't do enough - thank you Sanaa, Omar, Abdul and Miriam. Very clean and room is cleaned daily with bed made too. We got the small room- it was small but ok. Great shower nice hot water. Lots to eat at breakfast We had some early starts they accommodated with early breakfast. We didn't use the jacuzzi but it looks good. Good location yet quiet at night. Its pedestrianised with 5 min walk from taxi drop off. might be a problem with a bag if mobility issues. They offered taxis and trips but we had already booked. Did the hammam/massage 45 Euro option - my husband went after me and it was rushed! We both enjoyed and did it at the hotel for convenience. Doors opened and closed during treatment as 2 ladies talking to each other: Treatments great but not a deluxe experience
Fiacre
1 month ago
9.0
Eva
2 months ago
8.0
Nancy
2 months ago
4.0
Personnel accueillant Belle terrasse extérieure
Cons: Trop cher pour le type d’hébergement Déjeuner pas bon Il n’y a pas de patio tel que mentionné dans la description de la chambre standard, il s’agit d’un couloir pour se rendre à la chambre avec vue intérieure. Pas de fenêtre extérieure et chambre très petite.
Barbara
2 months ago
8.0
Très bon accueil. Le Riad est très beau. C’est plutôt calme pour dire que c’est à deux pas de la place Jema el fna.
Anne
2 months ago
10.0
Phil
2 months ago
9.0
Location was great and the staff very helpful. Despite being so close to the noisy centre it was very quiet, even on the roof terrace.
Cons: Nothing.
Emilio
2 months ago
8.0
Il personale è cordiale e disponibile, in particolare il mitico Omar. Ottima la posizione, a due passi dalla piazza. Buona la colazione e piacevole l'hammam, quest'ultimo a pagamento
Cons: Unico aspetto.negativo è che la camera era al piano terra, senza finestre.
Sandra
2 months ago
8.0
La posizione, la gentilezza e la disponibilità dello staff
Cons: Non saprei dire
Maria
2 months ago
8.0
Benjamin
2 months ago
8.0
Staff were very friendly - especially Abdel!
Cons: The hot tub takes about 5 hours to heat up so make sure you request it to be turned on in the morning if you want it for the evening Breakfast variety could be improved.
Peter
2 months ago
8.0
Excellent stay (four nights). Traditional with a modern twist. Great rooms, the service and staff were amazing, from the airport transfer through to checkout. Everyone was very friendly and helpful, outstanding were Abdul and Omar. Breakfasts were a great start to the day. Similar set up each day, but different tasty breads and cake and if you get the chance then pre-book an evening menu too. We enjoyed the food more than in the restaurants we tried around town. Extremely tasty and beautifully cooked. We'd highly recommend this Riad. Definitely give it five stars all the way. Very close to Prince Street (shopping and restaurants) and Jemma el-Fnaa square (pure madness!), everywhere is quite flat for walking to places and souks too. Once again a shout out to Omar (the evening manager (?)) He was extremely helpful while staying in the city giving recommendations on places to eat and visit.
Cons: We enjoyed everything about our stay
Raquel
2 months ago
10.0
martine
2 months ago
5.0
Tow Wei
2 months ago
10.0
Tow Wei
2 months ago
10.0
Beautifully decorated, great location and good breakfast
Cons: None
Gema
2 months ago
10.0
Muy bonito , cómodo , limpio y buen desayuno . Muy céntrico ! El personal muy amable ! En especial Omar ! Maravilla de persona !
Cons: Nada
Chiara
2 months ago
9.0
Ottima posizione al centro della Medina, personale gentile, soprattutto Omar e’stato molto gentile e ci ha dato ottimi suggerimenti, il riad è pulito ed accogliente.
Ignacio
2 months ago
8.0
Sara
2 months ago
8.0
Mi è piaciuta molto la struttura perché pienamente tipica
Cons: Il fatto che non fosse aperta in alto
Mats
2 months ago
9.0
A very nice and calm riad in the center of the medina close to everything. We enjoyed the brekfast at the rooftop with coffee, juice, fresh fruit, msemmen and cakes. All the staff were very friendly and kind, especially Omar who helped us a lot.
Mouna Kabbaj
2 months ago
9.0
osim samog uređenja koji je jako lijepo , personal je jako ljubazan i pristupačan, rješavaju odmah svako pitanje. Večera i Hamam su za svaku pohvalu. Imali su veliko strpljenje sa našom djecom
Eluard67
2 months ago
9.0
Su ubicación, su desayuno y el trato de los empleados.
Tomas Manchon Ramirez
2 months ago
9.0
La ubicación es perfecta. El desayuno ideal y típico. El personal muy amable.
Cons: Hasta que llegas por las callecitas, pero luego te das cuenta que todas las calles de esa zona son iguales.
Paula
3 months ago
10.0
Localização excelente. Espaço aconchegante e com todas as facilidades. Recepção calorosa, pessoas preocupadas em dar toda a assistência e dicas da cidade. Quarto não muito espaçoso, mas como tinha armário, ajudou demais. Banheiro bom. Café da manhã maravilhoso, com porções já definidas e uma jacuzzi muito relaxante no rooftop.
Cons: Faltou ter uma lata de lixo no quarto.
Paula
3 months ago
10.0
La ubicación era excelente. Personal muy amable. Nos hicieron el desayuno antes de la hora ya que teníamos excursiones programadas. El último día también nos imprimieron las tarjetas de embarque.
Stefania
3 months ago
10.0
Le personnel, et en particulier Abdel-Malik, était formidable, très disponible, accueillant et gentil, nous nous sommes sentis comme en famille. Le riad est excellent en termes de services, position et propreté. Sans doute le meilleur que nous avons trouvé à Marrakech.
Cons: Aucun problème à signaler.
Leciane
3 months ago
9.0
O Riad é muito bom, mas a amabilidade dos funcionários fez toda a diferença, principalmente Layla e Abdou, que foram atenciosos e amáveis tornando minha estadia muito agradável. O terraço foi o meu lugar preferido, oferecendo um ambiente aconchegante ao ar livre com sofás, mesas e cadeiras confortáveis para descansar da agitação da Medina e ideal para apreciar um chá de hortelã delicioso a qualquer hora.
Cons: Nenhuma questão com o Riad, apenas achei a Medina ao mesmo tempo vibrante e muito agitada de maneira geral. Para quem gosta de estar perto de tudo e aproveitar ao máximo. A experiência foi muito enriquecedora.
André
3 months ago
9.0
Freundliches Personal, schönes Riad, nahe am Platz. Empfehlenswert!
Shimon
3 months ago
9.0
Maxime
3 months ago
10.0
L’accueil, la décoration et les prestations hôtelières. Le personnel est adorable et aux petits soins. Les filles sont superbes à la réception et vous accompagne dans les démarches si nécessaire. Lorsque vous rentrez le soir, Omar et Abdou continue de prendre soin de vous dans la bonne humeur. Très belle découverte à 3 minutes à pied de la Place Jemaa-el-Fna
Cons: Tout était parfait
Simonetta
3 months ago
9.0
Zona ottima, personale gentilissimo e attento. Colazione sulla terrazza suggestiva anche se sempre uguale .Massaggio toppp.
Cons: Purtroppo clienti maleducati e vocianti.
Montero Ibañez
3 months ago
8.0
Grecia
3 months ago
10.0
Este riad es increíble. Si volvemos nos encantaría repetir. La ubicación es inmejorable, en el centro del centro. Es un riad precioso, que cuida todos los detalles. Cada rincón se presta para una foto porque la decoración es muy auténtica y está muy cuidada. Las camas y los baños son muy cómodos. Nos hicimos un hammam con masaje y fue increíble! Nos quedamos como nuevos. Por otro lado, la comida es la más rica de todo Marrakech, no cabe duda. Los desayuno son súper agradables en la terraza con una gran variedad y todo fresco del día. Las cenas también son deliciosas, te preparan lo que quieras y hacen la compra solo para ti. También te consiguen alcohol. Este hotel es maravilloso. Pero lo mejor, ¡el personal! todas las personas que trabajan allí son súper amables y serviciales. Abdú (creo que se escribe así) nos ayudó con todo incluso a gestionar taxis y a hablar por teléfono con nuestro hotel del desierto. Inmejorable. Muchísimas gracias porque gracias a vosotros nuestro viaje fue especial.
Cons: No hay nada a mejorar. Todo es increíble.
Neil
3 months ago
10.0
Very good location, and a well-kept riad. Omar was a brilliant host, nothing was too much trouble for him, he made my stay very welcome and is a credit to the riad. It’s very peaceful at the riad, a nice tranquil roof terrace for breakfast.
Cons: Nothing.
Andrés
3 months ago
7.0
El desayuno muy bueno, la ubicación excelente y la limpieza muy bien.
Cons: La ducha del baño parecía una piscina porque se inundaba cuando te duchabas porque no absorbía el agua. A pesar de que le quitamos la tapa del desagüe, por indicaciones del personal, no solucionó nada. Estábamos en una habitación de planta baja.
Angelexis
3 months ago
9.0
me gusto mucho la atencion de todo el equipo de trabajo del riad
Filippo Maria Antonio
3 months ago
9.0
Omar è stato molto accogliente e ci ha aiutato tantissimo anche con il transfer da e verso l'aeroporto
Cons: La colazione non rientrava nei miei gusti
Adriano
4 months ago
9.0
Great location, close to the main square yet silent, good breakfast and Omar (and all the staff tbh) was very friendly and helpful
Cons: Room was rather small and the shower drain seemed to be a bit clogged.
Aday jose
4 months ago
10.0
Stefano
4 months ago
10.0
Laura
6 months ago
8.0
Vilmar
7 months ago
10.0
The location is perfect! The riad is very nice and the staff also. The massage option providef by the riad is the best ive had.
Fabio
8 months ago
7.0
The Riad is beautiful and well located. The staff is amazing and despite a few mishaps with the airport transfer on arrival everything turned out ok. The breakfast is great, the spa as well, and overall this is a great place to stay if you know what to expect with staying inside the Medina. I would stay again. The rooftop is beautiful and a great place to have a tea and hangout.
Cons: The only issue were minor cleanliness issues and small improvements that can be made in the maintenance. We found more than one cockroach in the riad, but this is common inside the old town so not exactly the riads fault. If this is a major problem for you ask for a room on the upper floors where there’s less chance of encountering these bugs. Other than that the place is clean, and most importantly the kitchen area is meticulously clean.
Salim
8 months ago
9.0
Location
Noella
8 months ago
10.0
Roxane
8 months ago
10.0
The Riad was so comfortable and traditionally charming. The room was room itself was decorated beautifully and was spacious for us and our luggage. We were traveling with another couple and enjoyed the common area on the mainfloor as well as the sunny roof terrace where we were served a scrumptious traditional breakfast every morning. The location was perfect for our daily fun in the chaos of the Medina. Yet when inside the Riad it was like another world of serenity and peace. I requested a massage and they had someone attend to me within the hour. Every staff person was so helpful and friendly that it made our visit so much easier. I would especially like to thank Omar and Laila for their patience and care during our stay.
Maria
9 months ago
10.0
My experience at this place was great, but I do want to mention that Omar is one of the greatest worker we ever met. From the moment he received us at the airport drop off location to the last day where he also walked with us to the airport pick up location. He was super kind even though we arrived so late at night, he had the energies to talk to us about Marrakech and gave us tips and places to visit. The next day we had to leave early for our excursion and he prepared a quick breakfast for us. Every day he was attentive with all guests and asking if we needed anything. Hopefully when you stay at this Riad Omar is still there to assist you. About the hotel, it was very cozy really nice inside. We wouldn't have found it if it wasn't for Omar that met us at the drop off location, but then it is super easy to get there, just need to memorize the way there. Super close to the Jemaa el-Fnaa, it is also close to a bar which is hard to find around that area, its rare that a restaurant serves alcohol, so every night my husband and I would walk to the bar (5 min walk) its called Mabrouka rooftop. Everything around was super safe, and all excursions picked us up at the Medina which was very convenient and close. I do recommend this riad, we had no issues with our room or bathroom, everything was perfect.
Noelia
9 months ago
6.0
Location but there’re many options around. Omar (receptionist) was helpful!
Cons: Tiny room, noisy, jacuzzi didn’t work.
Adam
9 months ago
8.0
We had a wonderful stay at this Riad in Marrakech. The location couldn’t be better—just a stone’s throw away from all the main spots in the Medina, yet tucked away enough to be peaceful and quiet. What really made the experience special was the staff, especially Omar, who was always there to greet you with a warm smile and made us feel truly welcome. Highly recommend!
Valérie
9 months ago
10.0
Perfect location, confortable rooms with excellent bed mattresses! Enjoying the very nice breakfast on the terrasse. Very friendly staff. We warmly recommend this riad
Alex
9 months ago
8.0
Great location, with friendly staff, just far enough off the main drag to be quiet but 5-15min walk from everything.
Cons: Room was a bit tired and the authentic Riad feel means you can also hear the other guests.
Ladyinred86
10 months ago
10.0
Very very Nice staff Good Breakfast Even try the massage and it was good
Kristina
10 months ago
9.0
Cozy place, very pleasant and helpfull staff.
Matthew
10 months ago
10.0
The staff at l'Heure d'Été are fantastic. Nothing is too much trouble for them and everything ran extremely smoothly – transfers, meals, etc. Definitely take the riad up on the offer of a meal. You might pay a little more than you would at a restaurant (€22pp = roughly 220MAD), but we had a totally private three-course dinner on the rooftop – just us, the chef, and a server – and the food was exceptional. Very definitely worth the experience. When we had the shutters closed, our room was pitch black. Made for a fantastic night's sleep. Location is perfect, very central, close to everything you could want as a tourist. Very easy to find too – it's only just off a couple of main streets through the medina and Google Maps had no issue with routefinding. You might want a hotel transfer on the way in though. €20 from RAK airport.
Cons: No complaints at all. There's often a bit of noise in the room – a little from outside, plus from other guests moving about in the central courtyard. It's just a feature of staying in a riad in the medina. We like an earlier night than most and it didn't stop us sleeping, but just beware if you're a very light sleeper!
Suzy
11 months ago
9.0
Location was fantastic, near the Square & souks. Plenty of places to dine in
Shamsul
11 months ago
7.0
Gary
11 months ago
9.0
Great location, nice staff, excellent breakfast, nice room which was cleaned daily.
Cons: Suite showed dropped canopy over bed on photo, was not in room. Breakfast to start at 8.30, but cook arrives at 8.30. Not an issue unless you need to be out by 9am which we did twice. He did rush to accommodate. Water on arrival, but no top ups on other days. Would have been a nice touch.
Hadia
11 months ago
10.0
Fran
1 year ago
8.0
Georgia
1 year ago
8.0
The walking distance from pick up points, food markets, the Jemaa el-Fna.
Cons: Felt a bit unsafe for a solo woman to walk until the property.
Xinhu
1 year ago
10.0
The house is beautiful and in central location. My room is cleaned everyday and also decorated with love. Omar, the reception, is a very nice person to talk to. Also the breakfast was great! I recommend everyone visiting Marrakech to stay in this riad.
Sanne
1 year ago
10.0
Everything perfect!! Close to everything, spacious and lovely room and personal/service (special thanks to Omar!!).
Cons: -
Tanja
1 year ago
9.0
Amy
1 year ago
10.0
We really enjoyed our stay! Our host Omar was great, so helpful and friendly. Breakfast was great, we even had an early tour one morning and Omar made sure to prepare us breakfast before we left. It is also a very short walk to the Main Street and square in Marrakech. We would highly recommend this Riad to anyone visiting Marrakech.
Cons: Nothing.
Melih
1 year ago
6.0
Chara
1 year ago
10.0
Takeshi
1 year ago
7.0
Frantisek
1 year ago
10.0
Carosi
1 year ago
10.0
The place is just 5 minutes walking from the main square Jeema el- Fnaa, the rooms are really cozy and well decorated. The Riad has a wide range of services: hammam, massages, restoration and pick-up service (if arranged in time). The staff could not be more kind and open to all your requests. They allowed us to leave our baggage for few days while we were on a trip in Fes. Good quality-price. Definitely recommended! 👌
Cons: Nothing
Glynnelle
1 year ago
7.0
Raji
1 year ago
8.0
On arrival to Marrakech, there was a 4 hour wait in Immigration-It was chaos and noone knew what was happening. We had no wifi/data and could not contact the hotel to ask if our airport shuttle would wait. Once we were able to get through immigration, we connected with wifi and 'Laila' from the riad spoke with me, even though she was off-shift and it was quite late. The driver had waited all that time! We were so grateful. My sister and I would have been a bit intimidated if we had to find our own way. The room was very very spacious and beautiful and it is pitch black at night which is nice.
Cons: The nights were hard to sleep as the noise of motorbikes was so loud. The riad is super close to EVERYTHING-The souks and restaurants etc are on your doorstep, but it's very noisy.
Azdean
1 year ago
1.0
nothing went well.
Cons: The staff is terrible, untrained and very unprofetional
Sameem
1 year ago
7.0
Very clean and nice property
Cons: Very hard to find. The phone number listed on booking.com goes to the owner living in France while he doesn’t want to help. The sign on the door mentions another hotel name. The sign beside the door is hidden by the tree. Then the person who works there said the no one had difficulty finding the place while someone else just entered saying they also had a hard time. Poor service.
Mustafa
1 year ago
6.0
The location
Cons: The poor quality of the showers and mattresses in the room. And the smell in the rooms is not fresh.
Alan
1 year ago
10.0
Fantastic central location close to Jemaa el Fnaa (the largest, loveliest square) and any number of covered markets. Turn right out of the hotel and follow the market stalls for 5 mins to the end for the beautiful Bahia Palace on your left. Breakfast was very nice, including really well cooked eggs and several breads and cakes. The interior was lovely, the rooms very sweet, bathrooms (incl nice shower gel and shampoo) excellent and staff on hand 24 hours a day were superb. We left some earrings behind and received a WhatsApp message about them, so these are people you can trust.
Miwogami
1 year ago
7.0
Everything
Cons: Nothing
Christina
1 year ago
8.0
Cosy Riad close to Jeemah al Fna and souks. Really nice breakfast.
Cons: The jacuzzi was NOT usable, filled with green algeas. We came during the hottest days in july, 46 degrees, and hoped to cool off...
Nyoni
1 year ago
8.0
Susan
1 year ago
7.0
The staff were very helpful and friendly
Cons: The beds were too low, too the ground ,not good for people with back and knee problems.
Michelle
1 year ago
10.0
Fantastic place to stay staff were great and location is close to great places to visit and eat
Vincent
1 year ago
7.0
Location is very close to Jemma-al-Fna, that's why we choose it ! Breakfast is quite simple but it is very maroccan, very fresh juice minute made for you with tasty tea or coffee. Room was OK, typically in one riyad, nothing less, nothing more. Staff very friendly as nearly everywhere in Marocco.
Cons: Poor people sleeping in the streets with dirty cats, but that's certainly not the Hotel's duty to solve that issue.
Akhtar
1 year ago
8.0
Nguyen
1 year ago
7.0
The location is great! It is within walking distance to most tourist attractions in Marakech. The room is a bit dark with windows opening into the courtyard, so we had that closed most of the time, and because of it, our room did feel a little stuffy and moldy.
Cons: There is undisclosed city tax that will be added on top when you check out. And they prefer that in cash. \_(-.-)_/ You may be able to find some better deals a bit further away from the old city.
Tracy
1 year ago
8.0
it was very central and staff were helpful clean and breakfast nice and fresh
Cons: jacuzzi was dirty and needed a clean
Andrej
1 year ago
8.0
The riad is centrally located, but in a quiet side street. It is quiet at night. The staff are super friendly and kind. It was clean.The shades are excellent and the room can be darkened completely.
Cons: The shower drain was too slow, causing the water to raise in the walk-in shower. The incline of the bathroom floor is well done and the water stays puddled in the shower area.
Aanshia
1 year ago
8.0
Martha
1 year ago
8.0
Nice staff everyone was very nice
Cons: What I did not liked was, that I made the reservation for $284.81 and paid for thru Booking.com I was supposed to pay city tax at the Riad when I arrived I was told by Senaa the receptionist that I need to pay $16.24 for city tax and she charged my card $336.96 I have been trying to get reimburse but I was told via WhatsApp to contact Booking.com because no money was withdrawn. I contacted booking.com twice already and keep getting an automated message to send copies of all receipts which I did already twice, and it has been over 1wk and nothing has been done by either party. BEWARE WHEN THEY ASK TO COLLECT THE CITY TAX AT THE RIAD.
Nicola
1 year ago
8.0
Martyn
1 year ago
10.0
The property is one of the smaller Riads but this did not stop it being a lovely property. The beds were comfortable and the towels were changed daily.
Cons: I loved the family atmosphere and the way we were made so welcome. The staff were extremely helpful and Omar paid us great attention and gave us great advice regarding having a Hammam and massage. Noel gave the most wonderful Hammam scrub and massage an experienced I will never forget. There was no rushing and great attention was given all the time.
Lada
1 year ago
8.0
Phiroz
1 year ago
10.0
We loved everything, the staff, reception, breakfast everything was just perfect 👌
Cons: Nothing to complain about.
Davey
1 year ago
10.0
Had better breakfasts elsewhere as not much choice. The location was perfect and very central.
Cons: Terrace seating could have been more comfortable.
Mohammed
1 year ago
3.0
The location of the riad was good. It was close to Jemaa el-Fna. The staff were nice and helpful, however, the manager was quite rude, cold, and unhelpful.
Cons: I found my experience at Riad El L'Heure d'Ete disappointing. In my assessment, the riad was overpriced compared to similar accommodations I've stayed at in Marrakech. Despite paying a higher rate, the rooms and amenities were quite basic. The breakfast lacked variety and was the same both days. There were concerns about the riad's cleanliness, with a strange smell in the room, no bins and a large cockroach in the courtyard. Additionally, the most disappointing aspect of our stay was the refusal to allow a friend to enter the riad with us. We wanted to charge our phones briefly and use the restroom. Despite explaining our intentions and even offering for the friend to wait in the reception area, both the receptionist and manager were unwilling to accommodate. This treatment not only left a negative impression but also seemed inhumane, especially when our friend's request to use the restroom before he left was denied. I did warn the host that this would be mentioned in my review but to no avail. Consequently, based on my experience, I cannot recommend this riad.
Maria
1 year ago
6.0
Maryrosenwaosha
1 year ago
9.0
Beatrice
1 year ago
7.0
Overall our staying at the riad was good. The place is ok for a quick vacation but since we have tried other places we can say they could improve a little bit on several aspects. We had to pay 4 euros for printing just two papers (boarding pass). The breakfast was ok but not the best we have found. The cleaness was also good, but unfortunately we found one "blatta" in the bathroom.
Cons: The riad could be better with few details. The breakfast could be more various.
Hannah
1 year ago
8.0
Perfect location near to everything but very quiet to stay great for a good nights sleep.
Rey
1 year ago
1.0
Savitri
1 year ago
7.0
Ballester
1 year ago
10.0
This hotel really gives you a unique Marrakech experience. A special thank you to the staff who were exceptional.
Marites
1 year ago
9.0
The staff are so helpful and kind. The location is near to all retaurant and square.
Fiona
1 year ago
6.0
The beds were comfy. Roof terrace and communal areas were pretty. Good location. Man working nights on reception when we were there was super friendly and helpful.
Cons: We were travelling as 2 friends and booked a non refundable twin room but 30 mins after booking were informed that there was no twin room available but we weren’t allowed a refund as it was non refundable. When we argued this repeatedly we were offered 2 of the 4 nights in a twin room but had to do 2 nights sharing a bed. The first double bedroom was damp and mouldy. My friend suffers from allergies and had lots of symptoms. The damp was visible rising up the walls and even with only 2 nights there our clothes smelt damp. The second twin room did not have this problem. The hotel arranged for us to have a transfer to Essouria for our next destination on the trip. But they forgot to book the transfer. After more than a 2 hour delay they finally sourced a taxi to take us on the trip. However the taxi driver stopped halfway and convinced another taxi driver to complete the journey. It made for a long and stressful journey. On this day we had asked for an early breakfast due to the transfer (30 mins early) but they were 25 mins late with the food and so we had less than 5 mins to eat before getting the transfer. Ironically the transfer then didn’t arrive but we kept being told 5-10 mins and so couldn’t go back for breakfast. It’s a good location and the staff are friendly enough but I wouldn’t return here. It’s not worth the money A smaller issue but still an annoying one - the hot tub on the roof is not hot. Maybe fine for the hot summer but we booked as we love hot tubs but it wasn’t warm enough to sit in a tub of cold water. Frustrating
Martin
1 year ago
10.0
Nice roof top, good located near the main square. The staff was always very friendly and supportive.
Cons: -
Anthony
1 year ago
8.0
The staff were all excellent,especially on reception they helped us along, gave directions. Contacted airport and tour transport. Arranged luggage transport out of medina area. Brilliant
Cons: Breakfast to late at 0830 if going on organised tours that start at 0900 from a location you have to walk to. Needed more working space, dressing table ,etc Bedroom seating uncomfortable .
Linda
1 year ago
5.0
The location is great because you are close to the famous main square, which is usually super noisy but you cannot hear a thing at the accommodation.
Cons: Breakfast only sweet carbs, full of different bread, no choice of salty. Very small room and bathroom, no hot water first 2 days, then it was ok. Water from the shower flooded everywhere into bathroom and the bedroom too since the floor is all aligned and the shower sink didn’t work properly!!
Niki
1 year ago
9.0
Clean, traditional, beautiful Riad in an excellent location (Medina around the corner and rest of the attractions in walkable distance. Staff willing to help and help with arranging transfer to the airport.
Cons: None
Ramos
1 year ago
8.0
Rita
1 year ago
8.0
Pretty room. Excellent location for medina!
Cons: Walk down alleys to reach it.
Andrea
1 year ago
9.0
Cleannesses, spaciousness🥳, the staff of the hotel.
Cons: Almost the same version of breakfast, I’d appreciate a little of vegetables. At least No ability to pay with a card at the reception Hammam didn’t work and I got that notice on the same day.
Nazhma
1 year ago
9.0
Denise
1 year ago
10.0
The staff was really friendly and nice The location was really good
Cons: Nothing particular
Catharina
1 year ago
4.0
The staff was really nice and helpful and the terrace and especially the breakfast staff was super nice!
Cons: We probably stayed there the longest of all guests and booked a room for 9 days. Even though the staff was very nice we did not feel very specailly treated for leaving so much money there. We ate in the first night which for marrocan circumstances was super expensive. I went to the massage 5 times and still we got the worst room of all (first floor, no window, lots of humidity, mold and we even had pidgon babies in the airing!!!) We did not say anything as we thought all of the rooms are the same but the day we checked out we saw another room by accident and were very disappointed, that the other room looked 10 times better and had a big window!!!! The longer we stayed the worse it got. Thus, we even checked out earlier as we could not stay there any longer. All in all we made the best of the situation and as said the staff was very nice but we would never go there anymore ever. Ruined a bit our stay and impression of Marrakesh.
Damira
1 year ago
7.0
Location was great. Riad is in the heart of old city very close to Medina. Staff is friendly and helpful.
Cons: Cleanliness - on the first day I noticed that our bed linen was covered in hair. Shower also had traces of recent use. They clean everyday, but do not change bed linen (we stayed for a week btw). Dead cockroach was also an unpleasant surprise. Breakfast - I’m not sure whether it’s normal for Moroccan breakfast or not, but the portions were small and included only sweet dishes (cakes, pancakes, honey, jam, etc.). Even sweet coffee.
Tracy
1 year ago
6.0
The location was perfect. The rooftop terrace was lovely, and the Jacuzzi was also lovely once it was repaired. Staff were friendly and helpful. It's a very beautiful little riad with lovely decor and details....
Cons: Arrived late on a Saturday after a very long day travelling. Couldn't shower because the water was cold. Went up to the jacuzzi the next day and that was also ice cold water so couldn't get in. It was unfortunate timing because there was a problem with the water for the first few days so nearly half our week we couldn't shower (just wash with cold water) or use the jacuzzi (jacuzzi was main reason we booked this riad). Wednesday the water was lovely and hot to shower and also the jacuzzi was heated. We were on the ground floor and there is no natural outside light or air in the room so is dark. It was possible to open special window panels on the doors, but then everyone can see directly into the room. Some rooms it was possible to open the window panel for air to get in but not in our room. The only window to slightly open was in the bathroom, so at times the room was stuffy especially at night if the aircon wasn't on. The hairdryer provided in the bathroom made the plug and metal mirror fitting near the plug extremely hot when used so we bought a lower powered one and used it usually in the bedroom. Tip: excursion prices can be found at almost half their prices (just 15 euro for Essouria or Ourika for example), in some agencies or nearly roads. 😉 Evening meal also seemed a bit high at 220dh (22 euro) compared with the restaurants and cafes (so we didn't try it).
Manuela
1 year ago
8.0
Almost everyone from the staff has been exceptional! We had our excursions very early in the morning so the young man from the kitchen staff one day prepared a quick “take away” meal for us few minutes before leaving. First night, the youngest man from the reception, came to pick us up from the taxi drop point as we were 2 girls alone at midnight. And the woman last day helped us to print our flight boarding passes at the last minute! Very thankful that we had all of them during our stay! The riad has also a beautiful rooftop and a very delicious breakfast! Room was very nice and lovely decoration, very clean and well equipped with all basic necessities.
Cons: We were told before going through booking chat that breakfast starts at 8am but it was from 8.30am so we missed them and had to buy food everyday as normally the excursions start earlier (and we paid for breakfast included). We had nice and quiet neighbors in the other rooms but still you can hear everything from your bed. If you normally have problems with noises, I recommend to come soundproof prepared! (You can hear morning praying, street cats etc, but is also the enchanting part of the local experience!)
Fazale
1 year ago
9.0
Staff were very nice, friendly and helpful with sorting out activities.
Cons: Could be more active to reply to message prior the stay but otherwise everything was great.
Vera
1 year ago
8.0
Great location close to the main square. The riad is nicely decorated. Friendly and helpfull staff. Breakfast was good. We had a very pleasant stay.
Cons: The bed was a bit too firm to my liking.
Dnell
1 year ago
10.0
The location is incredible, you can walk to many tourist places! The staff was very friendly and the breakfast was very delicious! The room was big and the bed was very comfortable! It was also very quiet at night.
Cons: they don't provide with toiletries (toothpaste shampoo etc) is not a big deal you can buy some toiletries at the small stores in the medina!
Lauren
2 years ago
10.0
Anonymous
2 years ago
7.0
Very clean and centrally located. Some staff were really nice and gave us tips for restaurants, that we really enjoyed!
Cons: We had an excursion booked that started before breakfast and requested to be allowed to take some bread with us (as breakfast was included) and staff on duty the day very rudely did not allow. Hottub was not actually hot, but rather normal temperature water. A little hard to get to - do not follow hoogle maps directions, rather follow the very clearly labeled streets, otherwise you will end up at a dead end and have to retrace your steps.
Lee
2 years ago
9.0
Ruth
2 years ago
9.0
Location excellent. Nicely kept riad very close to the main square. Very very helpful staff. Lovely cat also lives in the hotel. Staff allowed us to take breakfast early at 8, rather than 8.30, so we could eat before our flight. Great hot shower.
Cons: Room was tricky to access with the door not fully opening due to the bed being in the way. We were travelling with rucksacks which were tricky to get through the door. Breakfast was quite small compared to all other hotels on our trip. Two pieces of cake and three small crumpets between two. No fresh orange. No tea. Just sweetened coffee.
Ekundayo
2 years ago
10.0
The staff are wonderful. My words can't tell our marvellous they all are.
Cons: Everything about them was absolutely amazing.
Radek
2 years ago
8.0
Miguel
2 years ago
2.0
Location
Cons: There was a recepcionist who tried to scam us with the tours, saying that his partner tried to stole our money to charge us double or keep the comission. He denied us the possibility to speak with the owner. Next day we talked to the other receptionist and she get us the owner to make the complainment, but he didnt offer us any compensation. Unprofesional and confussing experience.
Aliya
2 years ago
10.0
Amazing location only 3mins walk to the main square. All the main sights are within walking distance of the accommodation. The staff are extremely helpful and friendly and willing to help with anything and everything. They helped me set up my local sim card in my phone and with directions to places we wanted to visit. They also recommended the best places to eat authentic tagine and where we could buy fresh fruit! As well as help with where to buy souvenirs from and the costs (so that we do not get ripped off - so kind!) We would absolutely stay here again. Thank you so much Chakir and Khadija for making our stay with my Mum so lovely, we were both very happy with everything and you both provided us with such a warm welcome!! Breakfast was lovely and the room was cosy too!
Cons: N/A
Piers
2 years ago
6.0
Irene
2 years ago
9.0
Great atmosphere and location
Abu
2 years ago
7.0
Samuel
2 years ago
9.0
Stayed at Riad l’heure d’été for one night and it was a nice experience. Breakfast was the standard Moroccan version, of course and nothing beat the experience of having it on the rooftop, coupled with fantastic weather! I should add that it’s easily accessible from the main roads and there are helpful guides on the way if you get confused at any point (easier to ask for directions to the street than the riad itself). The riad seemed safe with 360• video surveillance and even though I checked in super late (almost midnight), the process of confirming my booking was smooth and quick! Important things to note: rooms were clean, cooling system worked perfectly and despite the small size of the rooms, it still didn’t feel cramped.
Anne
2 years ago
8.0
location, friendly staff
Annette
2 years ago
8.0
St
2 years ago
10.0
Allyson
2 years ago
9.0
1st visit to Morocco and what an amazing welcome. The staff were exceptional, nothing was too much trouble. They gave us tea on arrival and also a map and told us places to visit. When we were unsure where a meeting point was they took us to it. The Riad was beautiful, traditional and fab air con. A lovely roof garden where we are breakfast and also used the jacuzzi after a full day of sight seeing. Perfect location, peaceful but only a 5 minute walk from the main square. Highly recommend and will definitely be staying here again.
Cons: Nothing all was good
Shaun
2 years ago
10.0
Perfect, perfect, perfect.
Muhammad
2 years ago
10.0
Figueiredo
2 years ago
10.0
Dunwell
2 years ago
8.0
The staff were really kind and extremely helpful giving us great recommendations of places to go and how to find them. They booked us at a fabulous jazz bar restaurant straight out of Casablanca the old film! I had a fantastic massage and it was in a lovely setting with candles and relaxing music and very reasonably priced. The roof terrace was charming with a lovely Morrocan breakfast served each morning. The jacuzzi was great to relax in after a busy day sightseeing. We felt it was a very authentic experience and located right in the heart of all the famous sights.
Cons: It was tricky to find as it was on the heart of the old city.
Tânia
2 years ago
7.0
Ray
2 years ago
9.0
Harrut
2 years ago
1.0
The property deceive us it was not what it looks like on Booking.com
Cons: Noting to like about this property the pictures are not what it looks like and it’s not clean, the entry is very bad dirty and they lied to us.
Shaun
2 years ago
10.0
The staff were really helpful and accommodating. Could not fault them at all. 10 stars out of 10. Thank you.
Lee
2 years ago
8.0
The room is clean and the reception staff are very helpful.
Cons: I only did not like the kitchen service for breakfast.Slow service and breakfast was not complete.The riad has to look into the kitchen staff workings and improve their working pace as well as food preparations.
Jh
2 years ago
10.0
Super close to the Medina and walking distance to most tourist attractions. Staff were really friendly and hospitable. The breakfast is great if you’re not worried about what to eat. Lots of restaurant options for lunch and dinner close to the Riad.
Allott
2 years ago
8.0
The room was lovely, and we loved the jacuzzis. It was perfect for a one night stay and the breakfast was a really nice addition.
Anne
2 years ago
10.0
Lovely quiet hotel situated near the main square. The staff were great, friendly and helpful. Rooms were clean and breakfast was delicious served on the rooftop terrace.
Anonymous
2 years ago
8.0
Alston
2 years ago
10.0
We've stayed for a second time on our return leg and everything is just like our first visit.... Perfect.... I thank the staff for allowing me an extended checkout... I really appreciated it... And again thank you all for a truly blessed experience. This Riad was our first contact with Morocco and it didn't disappoint... I will be returning in the not to distant future... When it's a little cooler 😁😊
Cons: Nothing everything was good..
Alston
2 years ago
10.0
The Riad is well located next to the Medina, only a couple of minute's walk. The staff are amazing Suileman and Mohammed were ever so helpful. It's like staying with your best friends. There's two Jacuzzis to use but we didn't as we were out most of the day and night but we did listen to Mohammed playing his guitar into the early hours having a few beers. It was an unforgettable experience. I travelled with my daughter who's 16 and she loved the place. We always are looking for something else and never happy. When you find somewhere that ticks the boxes there's nothing further you want.. This Riad is that place.. I'll definitely be staying here on my return trip. Thanks to all the amazing staff who really enriched my stay.
Cons: Absolutely nothing...
Giorgos
2 years ago
6.0
Diana
2 years ago
10.0
The riad was clean and comfortable and the staff excellent, nothing was too much trouble for them. Lovely and friendly and although inside the medina, we were away from the main roads and so the location was quiet. The only thing I would ask for would be a small fridge in the room to keep water and fruit cold, also a hook on the bathroom door so clothes could be hung whilst showering. These are small points but would add to the general comfort. I would recommend the hamam and massage, the ladies were very professional, one of the best massages I have had.
Cons: A small fridge in the room would have been welcome.
Kristín
2 years ago
7.0
Jeremy
2 years ago
9.0
Location was great, right near Main market square. Staff were very friendly and helpful.
Cons: Nothing
Noemi
2 years ago
9.0
Andrea
2 years ago
7.0
Cons: They should provide breakfast for who is leaving earlier than 8am.
Yelyzaveta
2 years ago
8.0
Νεκτάριος
2 years ago
9.0
The location is ideal, two minutes walk from Djemaa El Fna square, the center of Marrakesh Medina, but hidden from its busy side streets. Nice continental breakfast. Very clean rooms. The riad is superbly decorated in the Moroccan style and gives you a sense of serenity and security from the wild happenings of the Medina. All members of staff are extremely accommodating and polite, ready to help in every way they can. We spent a lot of wonderful time in the superb roof garden drinking mint tea, and we also recommend the hammam experience offered by the Riad.
Cons: The mattresses are comfortable enough but not like the memory foam ones we have at home. The room we had was small but this is not necessarily a bad thing: it adds to the sense of being transported to another place in space and time and was extremely colorful, well decorated and cute.
Catherine
2 years ago
10.0
The property was in an ideal location in the medina and close to all big tourist attractions. The staff were very welcoming and always happy to help us. The room was lovely and had all that you could possibly need in it.
Henna
2 years ago
8.0
Niki
2 years ago
9.0
The staff were extremely friendly and helpful, making us immediately feel at home. The Riad was so beautiful and clean and offered various extra services like hammam, massages and access to their hot tub. Everyday our room would also be cleaned which was great as well. Location was also perfect.
Cons: We were extremely pleased with the hotel and couldn’t have asked for more!
Asif
2 years ago
9.0
Terrace, Location, Breakfast, staff
Matthew
2 years ago
10.0
First off the staff was amazing, in particular the taller gentleman who met me at the transfer and also with check-in and breakfast 5 Star Service! The whole staff top to bottom was excellent. Breakfast was amazing on the rooftop in the AM. There is a hot tub that is great in the evening before returning to your room. The location is in the middles of the medina with restaurants and shopping. This spot takes you back to another time with all the comforts of home!
Cons: Everything was great!
Chana
2 years ago
10.0
Lovely staff who were very amicable, everyone seemed professional yet also genuine, which was a lovely touch. Everyone who worked there seemed to enjoy working there and the rooms were very clean and pleasant.
Cons: One of the rooms had a small leak, which I made them aware, he apologised profusely and moved us to another room. Nothing is going to be perfect so can't hate anything as I was the first person to highlight the issue and the problem was solved instantly.
Diego
2 years ago
7.0
Giulia
2 years ago
9.0
The breakfast was excellent and the jacuzzi on the top floor. The rooms were clean and nice.
Leopold
2 years ago
9.0
Fabrizio
2 years ago
9.0
central location, excellent cleanliness and very characteristic. Cozy Riad. I will suggest it
Connor
2 years ago
9.0
David
2 years ago
9.0
Helen
2 years ago
10.0
Everything was perfect. Clean homely. Just book now. Staff are all amazing. Thank you xxx
Cons: Nothing
Budget
2 years ago
10.0
The staff were wonderful and nothing was a trouble. I was upgraded to a superior room as it was my first time in Morocco and what an experience of such an interesting country. I could not fault on of the staff at all as they always had a beautiful smile on their faces. I’m very blessed to experience this Riad and country. Thank you from my heart Rosalind
Cons: The maze of laneways but when Khadija explained in simple directions I was an absolute pro at it.
Maureen
2 years ago
10.0
Perfect location, two minute walk from the main square. This is a gorgeous little Riad with super friendly staff Wonderful roof terrace where breakfast is served and is a nice place to sit and relax after a day sightseeing. Couldn’t recommend highly enough.
Cons: A mirror in the bedroom would have been nice. There was one in the bathroom. Other than that there is nothing not to love
Stephen
2 years ago
9.0
beautiful clean traditional
Kristel
2 years ago
10.0
Zaahir
2 years ago
9.0
great hosts, helped set up daily activities
Jakub
2 years ago
10.0
we good located, staff always helpful
Cons: nothing
Julie
2 years ago
10.0
Arriving at riad L’Heure D’Ete on our first night in Morocco was a real treat given the rooftop jacuzzi and warm greetings from Soulaiman and Moho who provided us with wine to accompany our first sunset and soak, the perfect beginning to our vacation following a rough 24 hour journey. The riad is stylishly appointed with Moroccan decor; we absolutely loved our beautiful brunch on the rooftop terrace and slept comfortably in our cozy room. We highly recommend this riad which is conveniently located within the medina and hosted by kind and helpful staff.
Eoghan
2 years ago
9.0
Eoghan
2 years ago
9.0
Very close to main attractions such as the Koutoubia, Jemaa-el-Fna, and the souks. Great rooftop area for breakfast, and staff were very friendly and helpful.
Cons: N/A
Ronan
2 years ago
10.0
Gibb
2 years ago
10.0
The staff are extremely friendly and knowledgeable. They were able to help me resolve an issue with a local tour and provided useful tips when trying to get a taxi. The room was very spacious and had very good air conditioning. Although it's tucked away from the main square it's in an ideal location to explore the old Medina.
Cons: Not much I didn't like about the riad, maybe be aware that the WiFi can be a little slow on the rooftop.
Bassam
2 years ago
8.0
Trevor
2 years ago
10.0
Dennis
2 years ago
7.0
Very centrally located and staff were friendly, attentive and personable. Breakfast was really good too!
Cons: The rooms are quite dark and the shower didn’t drain properly
Filipe
2 years ago
10.0
Amazing Riad with a fantastic staff. Localization was top, very near Jeema El Fna. Riad very clean and an home made breakfast also very good. A very important mention to the entire staff and specially to Mohammed. It was nice to meet all of you!
George
2 years ago
9.0
Great location central to places to visit, nice Moroccan style breakfast, lovely traditional riad
Edward
2 years ago
10.0
Extremely helpful and friendly staff. Excellent breakfast on the roof terrace. Took advantage of their inhouse hammam and massage. Beautiful decor.
Cons: Lots of maze-like streets make the location difficult to find the first couple of times but it's quite near the main square in the medina. Be persistent and ask the locals for help.
David
2 years ago
10.0
We elected to have the private transfers organised by Khadija, we were met at the airport terminal and at the taxi drop off point 10 minutes from the Riad we were met by one of the staff and then handed over to Khadija at the Riad. The welcome was amazing! We were too early to check in (an early flight from Manchester!) but had mint tea on the loft terrace, Khadija gave us a map circling all the points of interest etc. Checked in at 2pm got our room which was lovely and clean with crispy linens on the bed. Breakfasts were served from 0830 and were simple but delicious and set us up for the day. Any questions we had were answered and nothing was too much trouble... four days was too short - I'd have stayed longer and would recommend this Riad as a base for exploring that area of Morocco. The transfer to the airport was just as seamless... sad to leave. Lovely people who run the Riad... Thank you!
Cons: For us no improvements on our stay in this wonderful Riad
Sophie
2 years ago
10.0
Where to start? we had the most amazing first experience in Marrakech staying at L’Heure D’Ete Riad. the location is perfect - easy walking distance to Jemaa El Fna, Souks, Palais’, & Ben Yousseff. the staff were so helpful from the moment we arrived, talking us through our location over a mint tea and helping us organise any trips we wanted to do whilst we were there. The breakfast was fresh, and slightly varied everyday with local breads, pastries & fresh fruit, cakes, tea & coffee - with fab service too! we had a Hammam & Massage - great experience, definitely recommend! we also booked a day in advance for an evening meal at the riad on their rooftop terrace - our favourite chill area. amazing home cooked Moroccan food! our room was comfortable (even as the budget option at this riad) cleaned & fresh towels/linens everyday.
Chiara
2 years ago
10.0
Muha and his colleagues are very friendly and helpful
Seema
2 years ago
5.0
The staff was engaging and tried to make sure we were comfortable, but the place lacked basic facilities. Good terrace
Cons: The size of the room was tiny. The aircon didnot work it was a knackered old aircon. It was way too hot to sleep without one and the did arrange a cooler for us but it was humid and i do not recommend. No value for money
Fernando
2 years ago
8.0
All the staff was really really nice. We really felt at home. The location is excellent. It was super clean.
Cons: Maybe it could have a more open terrace with some view.
Mick
2 years ago
10.0
whilst a little hard to find, everything was perfect. staff were very helpful, breakfast was amazing too
Cons: nothing to dislike
Ravina
2 years ago
10.0
The people working here, which includes from owner to the helpers are the most welcoming, kind and helpful. We did not have a booking for last day but they adjusted us in one of the room available immediately. They always welcome tou with a smile and never say no to anything you request them. The terrace was my favourite part, you could sit and chill all day/night, they offer you tea or drinks each time. The best holiday stay so far for me.
Cons: nothing to dislike
Peter
2 years ago
9.0
location perfect.
Cons: stairs!
Allison
2 years ago
10.0
the location close to the main square was very convenient. the staff were all very friendly and helpful- organising taxis and giving good advice.
Cons: It was all very good, maybe some more savoury choices for breakfast.
Alexandra
2 years ago
10.0
I could not fault this riad. The staff go above and beyond to make you feel comfortable. The rooms were exceptionally clean and the facilities are outstanding. The location is perfect and only a stones throw away from the main square. 10/10! We can’t wait to come back!
Reita
2 years ago
10.0
I like room comfortable and friendly
Jose
2 years ago
9.0
Cristina
2 years ago
7.0
The riad was beautiful, especially the terasse which had a jacuzzi that worked even in February. The personnel was really nice and welcoming.
Cons: We rented two rooms and the one on the ground floor had a mold smell that was pretty hard to handle or cover. Also, the air conditioner was very loud and during the night it made a lot of noise. Unfortunately, since we were there in February, it could not be turned off as it would have gotten very cold.
Samar
2 years ago
8.0
Michelle
2 years ago
8.0
We had an wonderful time at Riad l'Heure d'Ete. When booking at Riad location was key for us and his certainly ticked the box - we were within walking distance of many places of interest, yet the Riad was quiet at night although a stones throw away from Jemaa El Fnaa Square. Our room was small, but exactly as described. We were pleased with the breakfast options but though the addition of some savoury / warm options would've been welcome.
Cons: Overall we were very pleased with our stay. Just to note that although the rooftop had a jacuzzi, the water was pretty cold which made the experience less enticing (esp. in February)
Frazer
2 years ago
10.0
The hotel is very nice and looks lovely, the staff were fantastic help. We got into trouble getting to the hotel on our bus but the hotel receptionist spoke to our driver on the phone and really went above and beyond to help us out, thank you!
Maria
2 years ago
8.0
It's a beautiful riad, nicely renovated and well equipped. The breakfast was big and adequate and the staff was very polite and easy to communicate!
Cons: However we were in the ground floor, where the room was absolutely dark and badly ventilated. It was just one night, so it was ok, but it might prove problematic for a longer stay.
Cindy
2 years ago
10.0
The decor in this traditional Riad was stunning. Everything was also clean and comfortable. The entire place was serenely quiet, even though it was in the centre of the city. The roof terrace offered lovely views and included a tented area where traditional breakfasts were served. I loved sitting listening to the muezzin singing the azan. You can book an evening meal in advance (we didn’t realise but wished we had). There are jacuzzis available but it wasn’t warm enough to try them as our stay was in January. We had a bit of trouble locating the property initially but you can find it with the maps on your phone. It’s easy to navigate your way again after you’ve been there once. It was really close to the medina and very central. The staff here were really welcoming and helpful. From the managers, receptionists, waiting staff and cleaning ladies, we found everybody really friendly. We were delighted to be offered a free upgrade as well. I would definitely stay here again if I was back in Marrakech.
Cons: No negatives to report.
Justyna
2 years ago
10.0
Amazing place, so beautiful 😍 the room was so comfortable, bathroom wow and it even had a jacuzzi although with cold water... delicious and big breakfast. Totally recommended 👌
Hazel
2 years ago
8.0
Very friendly and helpful proprietors. Nothing was too much trouble. Very convenient for the main square
Marc
2 years ago
10.0
This Riad was very well located and was really pretty. Staff was amazing and delicious breakfast.
Alessandro
2 years ago
10.0
Place was amazing. It has a really good location close to Jamaa el Fna. The staff was always with a smile and super friendly. Explain me lots of things from the city. Then the room nothing to add. It was stunning, clean, big, comfortable. Everything you need to spend a good night. Will definitely recommend the place and I will go back hopefully soon.
Familia3e4
2 years ago
9.0
The place is lovely and super easy, and fast communication with the staff, they arranged the pickup and drop off at the airport. The staff was very helpful during the whole stay and also very sweet and polite at all times, I mean ALL staff! Great location, beautiful decor, a nice breakfast, comfy and silent room. The Wifi could have some improvements :-)
Cons: Nothing, I do highly recommend this Riad, for couples, families, young and not so young travelers.
Eirini
2 years ago
8.0
Nice decor, clean rooms, kind people
Cons: Rooms were a bit small. The breakfast included only sweet choices.
Khamisi
3 years ago
10.0
Outstanding service, very clean hotel and friendly staff.
Natalia
3 years ago
10.0
really nice place and kind people. The host were amazing and kind, they kept our staff ant the Riad until we left for our plane at night. The ammenities of the Riad are amazing and the breakfast wonderful.
Cons: nothing
A
3 years ago
1.0
Everything nice only to look at in the pics but not to stay there .. It's located beside a Deserted place full of dirt and dust , tiny alley , on the way there many scary people stop and bother you , and others ask you if you need hammam , massage with happy end , or .... Rooms are extremely cold ,dark , tiny , no windows for light or for ventilation and there is only an old AC warming it self Bathroom without shampoo, soap and very small , after shower you will have steam everywhere in the room , and Musty smell, musty walls especially in the bathroom and cupboards , beds mattresses and pillows ,covers were so bad quality , you get headache and back pain after each sleep Air quality there is bad , we got sick Staff are extremely rude without any reason , especially the rude guy at the reception, he let us wait 27 min for nothing , just to check in .. One key for the room and we had to leave it at the reception each time we leave the hotel no matter how long , They tell you they are 24 /7 there to open the door when back but it was a lie , we used to wait at the door everytime .. Breakfast quality is under ground ( very thrifty ) , old bread , and bad fruits brought with cold faces , they don't smile , and if you ask for something they give you a bad impression direct , (like how dare you to ask for extra tea or coffee ) Oh and there is no coffee in that place , they get you the worst Americano you can ever taste , as they don't have coffee machine , beside the frozen room on the roof and heaters there only to look at , not to use For the same price you can get far better choices , we regret it from the first moment I feel bad for every moment we spent there , it ruined a nice part of our vacation I advice the owner : if you open a restaurant or a hotel , the biggest mistake would be when you be thrifty and stingy with your clients , especially if you charge them much more than others ..
Marina
3 years ago
10.0
Excellent service, good location. Breakfast was great!
Cons: -
Sarah
3 years ago
10.0
Amouras
3 years ago
10.0
Morrow
3 years ago
7.0
Vincent
3 years ago
8.0
Cyrille
3 years ago
7.0
Isaac
3 years ago
9.0
John
3 years ago
8.0
two minutes walk from the medina, nice and quiet, great rooftop. Nice breakfast and very helpful staff.
Cons: Room was a bit compact but comfortable, make sure you have a shower early if you want it hot.
Balázs
3 years ago
6.0
David
3 years ago
10.0
Super location, fantastic staff, great breakfast, wonderfully clean. could not ask for more. The manager was honest and helpful and made sure we got what we needed for the right money.
Cons: Nothing.
Rachel
3 years ago
6.0
Great location within walkable distance to many attractions including the main medina. Rooms were decent and clean.
Cons: No basic amenities such as kettle, coffee, tea and water bottles in the room. Only cold breakfast available. Not worth the price paid for the room.
Pratyush
3 years ago
9.0
Good breakfast. Staff was excellent. Yassine the manager was efficient and very helpful and respectful. Khalid was very helpful too.
Cons: There was a problem with hot water one day but they were able to fix this soon. This was unexpected so we understood.
Miah
3 years ago
10.0
Hiran
3 years ago
6.0
Super super clean...like real clean Amazing location ...near city centre but still quiet Good value ....quite reasonable Most of the staff were nice and grace ful too
Cons: The manager was slightly strange I thought i.e. keeping passports, keeping keys while exiting and weirdly asking to pay for room when we were back from dinner on day 2. However I choose to assume it was with no Ill intentions and just stylistic. Outside of the that, the main issue was the downstairs double room was structurally an issue. 1. No ventilation 2. Room had damp walls with mould and seepage and 3. Washroom had poor drainage to the extent the the water overflow in the room
Mateusz
3 years ago
10.0
The staff were amazing. Literally everyone was so kind and helpful. The manager gave us great tips where to go and which local hammams we should go to, Khadija gave us some great ideas for interesting trips, the riad and kitchen/restaurant staff were always there (even very late at night). Thank you! the property was very clean, it had jacuzzi, bar, breakfast, restaurant, and a beautiful terrace.
Cons: Honestly, I can’t find anything that I wasn’t happy with.
Katherine
3 years ago
7.0
Lisa
3 years ago
10.0
So very close to the main square and souks. beautifully decorated and furnished, with comfortable rooms and very helpful staff.
Cons: The breakfast was a little limited. Perhaps a selection of breads and pastries would improve it.
Achraf
3 years ago
10.0
The most I lived is the jacuzzi. Amazing atmosphere and an insane views.
Cons: Everything it was perfect.
James
3 years ago
7.0
Anne
3 years ago
8.0
The staff was welcoming and friendly
Cons: Didn't really like the breakfast, they provided a very small quantity
Sihame
3 years ago
9.0
The staff is really kind and helpful. A superior room- to the one we booked was available and they gave it to us for the same price. The breakfast is plentiful and varied and the location is great: it’s just a few metres from the main town square
Amikebous
3 years ago
8.0
Lahra
3 years ago
10.0
Lars
3 years ago
9.0
The service at Riad l'Heure d'Eté was excellent, the location is close by Jamaa el Fna Square, but during the nice breakfast at their rooftop terrace it was all calm. when I would come back to Marrakesh, I would stay here again.
Cons: Nothing
Mikk
3 years ago
9.0
Everything was perfect!
Cons: Nothing
Colin
3 years ago
8.0
Jonas
3 years ago
7.0
Comfortable beds, nice staff, great location.
Cons: No outside window. Quite noisy in the evenings. Simple but ok breakfast.
Eman
3 years ago
10.0
very very beautiful, clean and organized. the management has been doing an exceptional job managing the place.
Cons: i love the cosy-ness of the place, a scent of home id say. the rooms are very homey and well equipped.
Samrudh
3 years ago
6.0
Herbert
3 years ago
10.0
Helpful & fun staff; great rooftop, breakfast; jemaa el fna just around the corner.
Peter
3 years ago
7.0
A nicely decorated and clean Riad. Satisfactory interaction with the staff.
Cons: FYI: Room charges can be paid with credit cards with an added 3% fee. Meals must be paid only in cash
Mircea
3 years ago
10.0
Location, in Medina 5 minutes walk from central square, friendly staff
Dales
3 years ago
9.0
Perfect, quiet central location, with amazing friendly and helpful staff and a delicious breakfast served on a sunny terrace. Thoroughly recommended.
Cons: The drainage in the shower, but this was not a major problem.
Amy
3 years ago
9.0
The staff were super friendly and helpful!
David
3 years ago
7.0
Staff friendly and helpful.
Cons: Room small.
Noah
3 years ago
10.0
Cozy and clean Riad with the nicest personnel ever. We also booked a private hammam & massage session in the Riad, which was fantastic!
Amy
3 years ago
8.0
Valerie
3 years ago
6.0
it was very clean
Cons: there was barely any soap, we stayed there for a few days and had to use our own soap. also the location is complicated to reach and the streets were dug up due do construction and difficult to walk through.
Ivy
3 years ago
9.0
Cathleen
3 years ago
7.0
room was comfortable and clean. adequate breakfast.
Cons: we were charged 3% for using a credit card and had to pay cash for dinner.
Peter
3 years ago
7.0
Nicely decorated
Cons: Room charges can be paid with credit cards with an added 3% fee. Meals must be paid only in cash.
Victoria
3 years ago
8.0
Lovely Riad, right near the medina. Staff were extremely friendly and welcoming. They helped us with taxis and escorted us on our departure to make sure we got the correct one. They also booked a hammam experience in the Riad itself. The Riad has a cute rooftop with views over part of the city. We only stayed 1 night so couldn’t make full use of the facilities but it did look comfortable for a longer stay too.
Cons: Nothing that we didn’t like. Only slightly disappointed with the room being on the ground floor as it felt very dark as people were sat in the courtyard right outside our room so we couldn’t open the shutters without people looking in. However it was fine for us for our 1 night stay but if we stayed longer, we would have preferred a room on one of the other floors. Perhaps you can request this for a longer stay ☺️
Christine
3 years ago
10.0
Annie
3 years ago
10.0
Lovely interior and welcoming staff who were really helpful and hospitable, responding to requests for ice at night, and also telling us about fair prices for items in the market. Rooftop is aesthetic and breakfast was great
Cons: We were on the first floor and there wasn’t a window facing the exterior, which made our room really damp. Not a big deal ultimately. It seems the higher floors have exterior windows though
Rotaru
3 years ago
10.0
Soraya
3 years ago
10.0
Beautiful accommodation, staff was super, nice breakfast.
David
3 years ago
10.0
The staff are fantastic and have done a great job in making the Riad comfortable and visually appealing. Breakfast every morning with a smile and a clean room every day. Location is perfect right in the heart of the Medina. Lots to do and a close walk to everything in the Medina (once you get your bearings!) Great help from the staff to book tours if you'd like it too at very reasonable prices.
Cons: Was quite hard to find, but that will apply to everything in the Medina (and the 20 hours travel time prior to didn't help 😆)
Francisco
3 years ago
10.0
The Riad is beautiful, and the bedroom is extremely comfortable. The staff were great all around, and cleanliness was unmatched.
Marcelo
3 years ago
10.0
Everything
Cons: Nothing
Ogechi
3 years ago
10.0
this property is the best Riad I’ve stayed in! All the staff were very welcoming and friendly and supportive during my stay and I will definitely come back and stay here when I come to Marrakech! thank you to Housni, Khadija , Mohur and everyone else who were very accommodating and welcoming during my stay
Cons: n/a
Francois
3 years ago
6.0
Lazzarotto
3 years ago
10.0
Great location, cool Riad, awesome breakfast!
Ana
3 years ago
9.0
The staf were very nice and kind.
Cons: We cantract a trip to the waterfalls at urika but at the end they told us that it was necessary another guide in Urica to go up to the waterfalls, I think we were badly informed. And we did not go to the waterfalls plus we pay 120 euros and the driver only gerts 60.. In Booking there were so different questions when we did the checkout, we had agreed with the conditions in Portugal and then they told us that we have to pay 3% commission if we pay with credit card....and we didn't had a receipt of the payment. It was very confusing and I don't know how is their contract with Booking but I think that if we agreed a value is to respect it.
Daniela
3 years ago
10.0
the kindness, always available for everything and to risolve our problem
Cons: there is nothing that didn’t like to us
Ana
3 years ago
8.0
Moustafa
3 years ago
7.0
The whole staff are very friendly. Location is very good and close to may places of interrest in the old town
Cons: No mini bar in the room. Floor of bathroom was not very clean. Room is smaller than the pictures in booking
Johnathan
3 years ago
10.0
Anonymous
3 years ago
10.0
Ul-haque
3 years ago
10.0
The Host were really nice and smiley all the time. Ready to serve you whenever you need!
Cons: Sometimes its hard to find the location because its in the middle of the medina so a car cannot come directly to the Riad
Dyer
3 years ago
4.0
Great location and clean room.
Cons: The air conditioning in the room blew out hot air, making the room unbearable to stay in.
Antonio
3 years ago
10.0
It's incredible that this Riad has only 8,8!...there's something wrong! This Riad is a real place of authenticity and beauty of the traditional maroccan lifestyle....for me it's really amazing! The staff?....about the staff I'd stay here to write for long time! The perfect synthesis of professionality, competence, kindness and symphathy! Every request it's satisfied with a big lovely smile! Thanks guys for your all! Chocran Highly recommended, a landmark in Marrakech!
Stanley
3 years ago
10.0
The staff were amazing, the place and the room was very clean..
Gonzalo
3 years ago
6.0
Location
Javier
3 years ago
10.0
location, breakfast , room , jacuzzi
Cons: shower drain was stuck
Saira
3 years ago
1.0
Please avoid this hotel at all costs, Will start with rooms smell of damp the shower is very rusty no windows in the room riad it self is very dark and they are very small,bed sheets smell and have holes in them the breakfast is the previous days just heated up, in the advertisement says no cats but they have 4 cats living in the property as pets they stand outside ur and keep coming up to you when you are eating, I complained to staff about the stained towals and cats and they they advised if you dont like it leave i then spoke to booking.com who advised them to rectify the issue and me and my elderly mum wer told to leave as we caused a problem by contacting book.com and left us on the streets a day before we were due to leave the property manager husani is very rude cheeky and doesnt like negative feed back also everyday would nock on our door asking for extra cash as said we stained one of his towals and wanted it in pounds the owner is a old french man who is a rusty old man who his interest is only in money rather than looking after his customer khadija and mohammed are lovely however they have even said that husni and the french owner treats them bad but they have to stay due to no jobs in morroco, the location is in the back streets of madina which are very dirt, jacuzzi they advertis alot however its not cleaned and very dusty please avoid this place
Cons: Khajida and mohammed wer lovely
Guido
3 years ago
9.0
People at the hotel are great.
Cons: A bit hard to find. I suggest using the transfer service the hotel offers.
Starts From
$122.00 / night
96 Sidi Bouloukat, Medina, Marrakech, MA
Nearby Landmarks & Visits
Non-smoking rooms
Air conditioning
Restaurant
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