InsiderInns - Get Closer to the Dream

Elena

2 days ago

10.0

Perfetto

Cons: Tutto

3 days ago

6.0

Liam

4 days ago

9.0

In particolare modo lo staff

Alexandre

1 week ago

9.0

el personal genial muy amables. y la terraza muy bonita

Cons: Baño un pelín pequeño. Cortina ducha corta. Iluminación un poco baja.

Veronica

1 week ago

10.0

Colazione, disponibilità, servizio e la zona

Péter

1 week ago

10.0

Everything was provided for us to feel comfortable. The hospitality, helpfulness and friendliness of the two hosts, Omar and Souf, are absolutely outstanding. Thank you for everything, we will definitely come back. I warmly recommend it.

Mueller

1 week ago

10.0

We loved the location! It was a bit removed from the hectic medina, and we were able to get a feel of the local life. We could also walk into the center when we wanted. The staff were very helpful, and the place felt like an authentic riad. We enjoyed relaxing on the balcony and saying hi to the cat. The breakfast was very good as well. The room was clean, and we had our own balcony. We would recommend!

Bianka

1 week ago

10.0

L'emplacement du Riad était idéal, si vous faites des voyages packsac vous pouvez marcher de la gare au Riad en environ 40min. . Par la suite tout est a porter de marche, les souk, les restaurants rooftop, nourriture de rue, marchés, en plus des pick-up pour les excursions. Les gens du Riad sont très chaleureux et agréable, petit déjeuner inclus et très bien rapport qualité/prix. Je recommande beaucoup. Un gros merci a Soufiane et Omar pour leurs sourire, leur disponibilité et leur accueil. Si vous voulez un bon hammam demander a Soufiane, il saura vous conseiller 😉

Danielle

2 weeks ago

10.0

Very friendly and helpful staff, nothing was too much to ask of them.

cassandra

2 weeks ago

10.0

Mehwish

2 weeks ago

10.0

The property was beautiful infused with Moroccan culture the staff Omar & Sufiyan were great. The breakfast was delicious

Cons: I loved it all

Prashanth Ravishankar

2 weeks ago

8.0

ybelka

3 weeks ago

9.0

Muy buen servicio, el lugar es bonito. Souf y Omar fueron super atentos. El desayuno riquísimo.

Cons: La única pega la ubicación, no porque esté muy lejos de la plaza, es un paseo agradable. Pero es verdad que estaba poco escondido y poco señalizado.

MonicaLux

4 weeks ago

10.0

Laura

1 month ago

4.0

El chico que nos recibió fue muy amable y nos fue a buscar a donde nos dejó el taxi. Nos dio el te de bienvenida y estaba muy rico. La entrada al Riad es bonita.

Cons: La terraza engaña mucho con las fotos. La habitación que nos tocó era la del bajo. Olía muchísimo a humedad e incluso las sábanas estaban húmedas. Nos apareció una cucaracha. Adjunto foto de la humedad de la habitación. Por el mismo precio me alojé en otro Riad mucho más lujoso, económico y sin humedades.

Elisabetta

1 month ago

10.0

Dopo aver viaggiato per una settimana in Marocco, soggiornando in diverse strutture, io e il mio ragazzo ci siamo fermati in questo riad. Senza alcun dubbio, è stato il più bello in cui abbiamo alloggiato! La struttura è curata nei minimi dettagli e dotata di ogni comfort. La terrazza è meravigliosa: è stato bello rilassarsi un po' li! Il riad si trova in una zona molto tranquilla e tutti i principali punti di interesse sono facilmente raggiungibili a piedi. Nota più che positiva per i gestori, Omar e Souf: sempre super disponibili e attenti, hanno anticipato ogni nostro bisogno. Consigliamo assolutamente di soggiornare qui!

Youssef

1 month ago

1.0

Le petit déjeuner était très agréable et nous avons pu le prendre des 7 heures

Cons: Nous sommes arrivés, notre chambre n’était pas prête donc nous sommes revenus à 16h, il n’y avait pas de réception, pas d’accueil, nous ne savions pas quelle était notre chambre. La chambre était au rez-de-chaussée et donne sur l’espace de vie du Riad donc très bruyante et peu d’intimités. Aucune fenêtre vers l’extérieur du Riad donc pas de lumière naturelle. Par ailleurs, la porte n’a pas de serrure et se ferme avec un cadenas. Il n’y avait pas de pommeau de douche, juste un flexible. Pour 70 euros la nuit, c’est inacceptable. Le seul moment où nous avons vu le gestionnaire de l’hôtel, c’était pour qu’il puisse récupérer la taxe de séjour. À fuir !

Lucas

1 month ago

8.0

Javier Duvan

1 month ago

10.0

ANA ISABEL

1 month ago

5.0

Cons: La ubicación ...es engañosa

Mieke

1 month ago

10.0

Heel lief personeel, zag er mooi en gezellig uit!

Corinne

1 month ago

9.0

Nous avons été très bien accueillis par Soufiane qui a pris en compte nos contraires horaires, très matinales, pour le petit déjeuner. Il était présent à 6h pour que nous puissions déjeuner avant notre vol. Merci Souf. Le riad est propre, intimiste (avec de petits salons pour se poser) et très agréable avec une belle terrasse.

Cons: Rien. Tout était très bien.

Olga Marisa Henriques

1 month ago

10.0

I felt like I was living within the locals. Everyone was so nice and welcoming. Even the local shops and markets. The staff at the riad was amazing… Omar went above and beyond to make us feel at home. The breakfast lady was exceptional, she cleaned our rooms every day with such care. Me and my friends had a lovely time thanks to staying at this Riad and meeting the lovely people that work there. I will miss our evenings at the rooftop. And I will see you all very soon. Missing it already!

Cons: Not a thing. All was perfect.

Boryana

1 month ago

10.0

We had an amazing stay in Marrakech! The riad was beautiful and comfortable, and the host was an absolutely wonderful person – so welcoming and helpful. Everything exceeded our expectations. Highly recommended!

Cons: Everything was perfect!

Stefhane

1 month ago

1.0

Ernesto

1 month ago

10.0

La atención de Souf y Omar fue perfecta, hicieron nuestra estadía más placentera y nos ayudaron en todo lo necesario. Muchas gracias chicos.

Cons: La zona donde se agarran los taxis es un poco sucia, pero no tiene nada que ver con el hotel.

1 month ago

3.0

It’s just ok. There’s hot water. Gives a Moroccan feel

Cons: Location. Harassment from locals. They need better bed linen. Cushions on the bed are old. No soap in the bathrooms. Breakfast was basic. Was expecting a full Moroccan breakfast WiFi unstable

Saurabh

1 month ago

6.0

Nice big room

Cons: poor lighting, there was no proper lock on the door.

Pedro

1 month ago

4.0

Lugar lindo estilo marroquí. La atención que nos dio Suf fue lo mejor todo

Cons: Mapa ubicación. Al borde de la Medina en un barrio no muy bueno. WiFi horrible, no funcionaba. No es igual a las fotos

1 month ago

8.0

Un endroit très agréable, propre et un super petit déjeuner ! Omar et souf ont été très gentils et de bons conseils ! La localisation est assez bien, on peut faire beaucoup de choses à pied. Attention on doit marcher pour y accéder car les voitures ne rentrent pas dans cet endroit de la médina !

Cons: Dommage que nous n ayons pas pu prendre notre petit déjeuner le dernier jour car nous partions vers 8h du riad. Et du coup nous n avons croisé personne.

Oliwia

1 month ago

10.0

Mint tea

Leina

1 month ago

10.0

It is a beautiful, authentic riad. Although the streets are busy, it is very quiet inside. Breakfast was perfect. Omar, our host and his friends were extremely kind and helpful. Omar was always in our service, easy to reach and ask for advice.

Cons: WiFi connection was quite poor on the second floor, but elsewhere it worked well. The location is not the best, the center is a longer walk, but still manageable, and I would rather choose this place again.

Dziri

1 month ago

6.0

Elizabeth

1 month ago

5.0

Cons: Location waa a bit scary once inside was ok .. Location is not best area of Medina

Maksims

1 month ago

9.0

Charline

1 month ago

6.0

Le petit déjeuner et le service de chambre était très agréable.

Cons: La vétusté des équipement (manque une lumière au plafond, douche fuyante, rideau de douche sal et vétuste) ainsi que la localisation dans des ruelles exigus et un peu à l’écart

Diego

2 months ago

8.0

La atención del personal, Omar y Akram súper buena

Cons: Se fue el agua durante un par de horas

Kim

2 months ago

10.0

Le petit déjeuner était excellent, merci aux personnes qui l'ont préparé Omar nous a gentiment accueilli dans le Riad, il était attentif à nos demandes Merci

Carta

2 months ago

7.0

Omar e signora delle colazioni molto gentili, disponibili e cordiali

Cons: la posizione del riad è lontana dal centro, e il quartiere è un po disagiato

Ana

2 months ago

10.0

El personal muy amable, pendiente de todo desde el minuto uno. En concreto Omar.

arie

3 months ago

10.0

atendimento espetacular.

Júlia

3 months ago

10.0

Encantador sitio con anfitriones estupendos a 20’ caminando de la plaza principal con estupendas vistas de la ciudad. Desayuno típico marroquí delicioso, habitaciones monísimas y limpias. En resumen, 10/10.

Giada

3 months ago

10.0

La camera molto accogliente e il ragazzo del riad è stato veramente gentile e disponibile con noi! Colazione super!!

Bumbanacalunga

3 months ago

10.0

All perfect

Mansour

3 months ago

6.0

Staff was very helpful and friendly

Cons: The roof top is crowded with unnecessary trees

Boglarka

3 months ago

10.0

Everyone very friendly,nice people here.

lulù

4 months ago

9.0

Radojevic

4 months ago

10.0

Everything was so good. The staff was kind and everything was clean. Highly recommend it.

Carlos

4 months ago

10.0

Kaur

4 months ago

7.0

Aaron

5 months ago

10.0

Genii

5 months ago

9.0

The staff are very nice and accomodating.

Allan

5 months ago

9.0

The traditional layout or the Riad was beautiful.

Cons: The A/C didn’t work properly one night.

Lucy

5 months ago

10.0

Excellent, the host were very helpful and nothing was to much trouble. The hotel was lovely and had everything we needed. Breakfast was lovely and plenty of it.

Federica

6 months ago

10.0

Staying at this Riad was one of the highlights of our entire trip. The place is absolutely stunning – a perfect blend of traditional charm and modern comfort. Every corner of the Riad felt thoughtfully designed, from the beautiful courtyard to the cozy rooms and peaceful atmosphere. You can really feel the soul of the place – it’s not just accommodation, it’s an experience. But what truly made our stay unforgettable was Akram. He is one of the kindest, most genuine hosts we’ve ever met. Always smiling, always ready to help, and incredibly knowledgeable, he made us feel right at home from the moment we arrived. Whether it was offering local tips, helping us plan our days, or simply chatting over tea, Akram brought so much heart and warmth to our stay. If you’re looking for a beautiful, peaceful place to stay – and the kind of hospitality that stays with you long after you leave – this Riad is it. And if you’re lucky enough to meet Akram, your trip will be even more special. Thank you for everything, Akram – we’ll be back!

Ppawijit

6 months ago

7.0

Gary

7 months ago

7.0

El

7 months ago

7.0

Imane

7 months ago

10.0

Isabella

7 months ago

7.0

We had a mostly pleasant stay. The Riad itself felt safe once inside, which was important for us as two girls traveling alone. The air conditioning worked well, and our room was completely cleaned with fresh towels provided on day two — a detail we really appreciated. The rooftop was a lovely space to relax, with comfortable seating and a nice view. Momo was incredibly welcoming, helpful, and made us feel at ease. He was always available via WhatsApp, which gave us peace of mind. The cooking lady was also an absolute gem — kind and warm. However, we did experience some issues due to clear miscommunication between the team members, which caused a few inconveniences during our stay. Everyone was kind, but it felt like they weren't always on the same page. Overall, a nice experience with standout hospitality from some staff, but with room for improvement in internal communication.

Cons: The location was a bit of a challenge. While it's close to the Medina, it's in a rougher part of Marrakech that can feel difficult to navigate — especially at night or if you're planning to visit places like Le Jardin Majorelle. Definitely something to check carefully before booking. We also experienced some miscommunication between team members. This led to us receiving the wrong dinner order (and being charged extra for it) and nearly missing our taxi because of a late update that it had been booked. Our room was on the ground floor, right next to the kitchen and dining area. It got noisy, and the lack of privacy made it hard to feel relaxed — especially since we couldn’t comfortably open the window. Lastly, while we were given breakfast at 8am as requested, it seemed like a strain for the team. Comments about being tired or sleepy made us feel like we were asking for too much, and breakfast was served a bit later than agreed.

Gladys

7 months ago

9.0

Omar and Ekram showed us a great welcome and were very attentive during our stay. They were quite considerate. Omar helped us figure out our route out of Marrakech and even carried our bags while walking us to the taxi. The riad and the rooms were really charming and the rooftop was better than the previous riad we stayed at in the beginning of our trip. Overall, it was a great experience

Cons: The location is a bit difficult to navigate and not in the most touristic part of town.

Zuzanna

7 months ago

10.0

Location is great, in north, autenthic Medina, not so turistic. Riad is small and nice, rooms are big with extra large beds. Staf was extra nice and helpful. They printed our bording pases and woke up ať 3am to help us with suitcase and car to airport. Food was delicious, home made fresh bread and best harira I had in Marrakesh.

Andreea

7 months ago

10.0

The accommodation was exactly as listed on Booking. If you're familiar with Marrakech and do a bit of research before your trip (as you should), you won’t be surprised by the location (which is actually very good) or the local vibe. People are extremely kind and welcoming. We were pleasantly surprised to see that the hosts take previous feedback seriously — the bathroom was stocked with single-use hygiene products, slippers, and all the essentials. The jacuzzi was consistently kept at 40°C, the room was clean, and the air conditioning worked perfectly. Omar and Akram were always attentive to our needs and wishes, which made our stay even more enjoyable. We wholeheartedly recommend this place!!!

Aino

7 months ago

8.0

The staff was warm and welcoming. They filled all our wishes. We were always treated with a smile and a warm attitude.

Cons: Staying in the room at the bottom floor near the kitchen and main living quarters means little privacy and some noise. Thankfully the staff did some arrangements and got us to the upper rooms. This enabled more privacy.

Sara

7 months ago

10.0

We stayed at this Riad and were absolutely delighted. The jacuzzi was a real gem, perfect for relaxing after a day out exploring. The owners, Momo and Akram, were incredibly kind and always available — they truly made us feel at home. And the breakfast? Simply delicious, generous, and prepared with great attention to detail. We wholeheartedly recommend this place: authentic atmosphere, top comfort, and outstanding hospitality. Highly recommended!

Husna

7 months ago

8.0

The staff were amazing. Very helpful and hospitable. Mohammed, Akram, and Omar were very welcoming and made us feel very comfortable during our stay. Location of the Riad was very good and within walking distance to all the main attractions. Breakfast was good and always presented nicely.

Jocelyne

8 months ago

7.0

Akram went out of his way to make us feel welcome. Very kind and helpful.

Cons: The riad needs a bit of a refurbishment

Cashmolic

8 months ago

10.0

Located quite far from major attractions, but taxis are not too expensive anyway.In the medina local mopeds, motorbikes and other small vehicles drive through the narrow alleyways at high speed with no discipline or concern for pedestrians, you have to move out of the way very quickly.However the property itself was fine, good breakfasts, and a freshen up of the roof top including a brand new jacuzzi.The staff were lovely and very helpful and informative.

Shankaran

8 months ago

10.0

Shay

8 months ago

9.0

Very cute interior details

Raul

8 months ago

10.0

Great stay! The hotel was clean, comfortable, and well-located. But the best part was the staff—Akram was absolutely TOP! Super friendly, helpful, and made our stay even better. Highly recommend!

Heide

8 months ago

10.0

Accessibility, lovely and courteous staff. The exotic feel of riad. Cleanliness. Toiletries, hairdryer and disposable slippers provided.

Cons: None

Helen

9 months ago

10.0

The bed was comfortable and big, the bathroom clean and spacious, the hosts contacted me before arrival to offer help and tips on how to find the Riad. Breakfast was delicious.

Cons: You could hear the people upstairs quite clearly and the neighbours were quite loud.

Ryoko

9 months ago

8.0

Akram and Momo, the female staff who prepared our breakfast, are all friendly and trustworthy. They helped us in many ways and made us feel at ease during our stay. The building is a traditional place to enjoy different cultures and the rooms are good enough for a few days stay. The location also allows you to get to know the everyday life of the people. I would stay here again next time.

Mark

9 months ago

9.0

Such a beautiful Riad, greeted with tea and biscuits, lovely dinner and amazing breakfasts. Arrived late evening from desert trip and was delighted to have such a lovely room, comfortable beds and a hot shower with good water pressure. All the fixtures in this Riad are wonderful, right down to the hammered copper sink and toilet roll cover!! Everything worked and was in good condition. One of the staff tried to call to help me with a tour booking. The other guy, Momo is very chill, just let's you get on with things but when asked is very helpful. I appreciate this style as don't need fussed over. He kindly let us keep bags there on check out so we could explore fully on our last day. Don't be freaked out by people hanging about the alley chatting and smoking. This is an area you can see more local life. Our experience was fine and I have a teenage daughter with us. When we arrived after dark, Momo was there to confirm the Riad name and show us in. The rooftop is not as bad as other make out although I had a better one before. I wasn't planning on using the hot tub which was not in use on our visit.

Cons: The location is both good and bad. We had stayed in the Medina nearer the main square before so had nights there tonsaok up the night scenes close to hime. We were here for the last 2 nights so was fine to just stay local at night. It's a little out of the way which depending on what you like might suit. Good to see local life and escape the main tourist alleys for a while, but a good 30-40mins walk from main square if you get lost on the way. Best way is to head to the outer walls 5mins away and go along it to the mosque if you don't want to crawl through the Medina all the time at snails pace because of the throng of shoppers.

Marian

9 months ago

9.0

Charming riad in the medina with friendly, helpful staff who were easy to contact via WhatsApp. The rooms were cleaned daily, beds large and comfortable with additional covers if needed for the cold night.

Cons: If not expecting the nature of the winding dark roads in the medina, the walk to the riad (especially at night) wasn’t the most pleasant. If you are a light sleeper (luckily we are not!) there may be issues with how much outside noise you can hear as the riad is essentially a large open courtyard.

Sopuruchi

9 months ago

7.0

Carla

10 months ago

10.0

Warm welcome and Walid shared some local places to have dinner. Thanks so much for everything, appreciate it!

Sopuruchi

10 months ago

7.0

Cons: The Jacuzzi advertised was not set up, you have to request it.

Sara

10 months ago

5.0

Deborah

10 months ago

10.0

Marwa

10 months ago

10.0

Very clean, very comfortable, great location, very friendly and caring staff, beautiful interior , very homey and breakfast was great

Diana

11 months ago

1.0

Absolutely nothing.

Cons: Very bad location. Dirty place, people chasing you to give them money, threatening to scratch the car if not. It’s called “rooftop & jacuzzi” - there is no jacuzzi. It’s a scam. They have an inflatable small pool. We called during the day to ask if we need to book it, to pay extra, etc. I let them know we intend to enter tha jacuzzi at 22, they said ok. When we arrived, we had the very unpleasant surprise to find out nothing was prepared at all. They were still filling the inflatable whatever you call it with cold water, there were bed shits hanged above to dry, dry leaves and dirt on the rooftop, no candles/lights like in the pictures. We asked them if they can arrange early breakfast at 7am, they said ok. At 8.00 next day we were still waiting for breakfast… No toiletries at all. Dirty bathroom. Very cold, AC not working.

Philippa

11 months ago

9.0

Ye

11 months ago

9.0

Michela

11 months ago

1.0

The guy who welcome us was very kind but he didn’t know about our arrival. I have booked in advance dinner and the taxi for the next day and he didn’t know about that either so we were with no dinner and the aircon was broken as well, and the jacuzzi was dismantled as well. We ended up going in another hotel. We asked for the refund of course, but no answer was even given. Not serious at all

Cons: Nothing

Denise

11 months ago

9.0

We enjoyed our stay, our host was very accommodating, and met all our requirements. Lovely rooms and bathrooms.

Cons: The dinning area was cold in the mornings but this is normal for Marrakesh, a small heater would be nice to take the chill off.

Md

1 year ago

5.0

Allison

1 year ago

8.0

Excellent staff & very informative

Cons: Rooftop really needs updating & clearing out Would of been nice to use it more

Sarah

1 year ago

7.0

Great property in a good location. The room was lovely and staff were great. They even provided a takeaway breakfast when leaving for a tour early.

Cons: Hot tub on the roof terrace was deflated, dirty and out of use. This needs taking off the description of the place if it’s not in use.

Pauleen

1 year ago

9.0

The tagline was lovely full of eggplant . One of the best veggie tagines on the trip . Wallid was kind and friendly and really helpful too when we eventually found the place . The taxi dropped us outside of the area and directions didn't help . .

Cons: Location . We were lost for about an hour with aggressive hassle . The taxi dropped us outside the medina and the directions didn't help us find it . Located down an alleyway with no sign so really hard to find . A local pharmacist really helped us and we got another taxi but even then we had to walk the last bit down the alley with no signs . If you can get picked up or met the Riad itself is fine but don't try and find it independently ( mind you we didn't have google maps )

Sylwia

1 year ago

8.0

Jacqueline

1 year ago

10.0

Very authentic place to stay in Marrakesh

Amar

1 year ago

10.0

The place was awesome especially the manager there. He was very warm and helpful with everything. The breakfast was amazing as well. I would 100% recommend this place. The only thing to be concerned about was the location of this place but the manager was helpful to provide directions.

Jon

1 year ago

10.0

Stephanie

1 year ago

8.0

small traditionele riad with helpfull staff

Ansu

1 year ago

9.0

Kateleigh

1 year ago

8.0

Very clean & cozy, great staff.

Cons: Location. We were further than we would have liked from restaurants, shops, medina, etc. This location was a bit off by itself down a few alleys.

Joseph

1 year ago

5.0

Andrei

1 year ago

10.0

People from reception are very nice and polite, they help you in everything. Riad it's nice, clean and very calm. Big bed and room look cozy. Totally worth it

Cons: X

Jessie

1 year ago

10.0

Momo and the team were so welcoming and helpful. The room was beautiful and facilities were all great

Rod

1 year ago

1.0

Nothing

Cons: Do not trust these people! They organised to meet us in taxi and advised there was problem with room showed photos of damaged pipes. Took us to a very substandard alternate guest house right on outside of Medina and said room would be ready tomorrow. In the morning the guest house we were dumped at asked for payment, we had already prepaid booking.com so no payment was required. Guest house tried to call riad no reply, I tried to call them no answer to calls or messages. I contacted booking.com and later that day different person contacted me from riad saying room still damaged and questioned what was my problem? Guest house was still asking for money. Then we were called by them and told to cancel booking and they would refund us. I didn't believe him as I think they sold our room for much more and just dumped us at another guest house. Then a guy from hotel came to guest house and said he represented them and asked me to cancel booking again but refused to pay guest house. Hung around and kept calling. Never got to stay there, had no refund as yet from booking.com. They shouldn't be allowed to use booking.com any more, very unhappy and gives Morocco a bad name

Isadora

1 year ago

5.0

The breakfast and the staff.

Cons: Rooftop and jacuzzi

Richard

1 year ago

8.0

Wael

1 year ago

9.0

The house is really nice and close to attractions, food, and taxis. The Wi-Fi was great, and it was quiet inside. Hemo, Saeed, and Uncle were very helpful. The breakfast was great.

Molina

1 year ago

10.0

Adonkie

1 year ago

10.0

The riad was great and clean. We really enjoyed staying there. It's just about 10 minutes away from the Medina and a parking complex nearby as well where you can get picked up for excursions and tours. The hosts were super. Momo and Walled, very chatty and helpful and definitely contributed to the amazing experience in Marrakesh. If I'm every back in Marrakesh, will definitely be going back there

Cons: There is nothing to complain about, honestly.

Nathalie

1 year ago

8.0

Good location, nice premises and very helpful staff

Cons: You should not be afraid to get lost in the Medina when trying to find the Riad back (you need 4G) 😉

Sanjib

1 year ago

1.0

I actually never had the opportunity to stay in this property . Even though I got the confirmation text message on the morning of our arrival to confirm the time of arrival when we finally arrived at the Riad we were informed that the booking was cancelled. We were shifted to another one close by. Since we were supposed to stay in Marrakesh for 2 nights we had no other option but to stay in the one which was given

Cons: I would strongly recommend people not to book this Riyad because you would not want to go through the horrible experience we had to go through which spoilt the mood of our holiday .

Annetoinette

1 year ago

8.0

This Riad was nice and comfortable with friendly staff, who collected me and dropped me off to a central point when requested. They provided a takeaway breakfast on my first stay due to leaving early, which I really appreciated. Of all the Riads that I stayed in, this Riad did not appear to have the same pungent smell from the bathroom as in other Riads, which was most welcome.TV did not work on second visit and took a lot of effort on the first. Breakfast was quite nice with a yoghurt and omelette available. The Riad also held some of my luggage while I went to the desert and had it ready in my room on arrival for my second visit.

Cons: The location is quite intimidating while in the Medina outside of the main tourist area. I did feel unsafe. The Riad did collect and drop me off on request I tipped well for the service, so perhaps I should have booked closer to the main square. The rooftop requires some love and attention. The rooftop jacuzzi was not operational with no water and washing hanging all around it. Either have the jacuzzi fully functional or remove and rename the Riad to manage guest expectations. Coffee was served cold, but the lady remedied this quickly and gave out to Momo. I tipped Wllaid as it was him that helped me the most I noticed Momo taking 50 dirham of the 90 dirham I gave Wallid for change purposes. I hope the tip went to the intended person. I would recommend group bookings but not for a solo female due to the unsavoury location.

Georgiana

1 year ago

10.0

Everything its clean, the stuff is sooo kind and the location its pretty close to djemma el fna and other turistic objectives. I recommand the place!

Di

1 year ago

8.0

The Riad is comfortable and nice. The personnel are very nice.

Cons: The breakfast is not possible before 8.30 AM. But Momo kindly prepared a takeaway for us.

Richard

1 year ago

7.0

Aubrey

1 year ago

10.0

The room was very clean, comfy beds and the breakfast was an absolute delight. The host was very nice and made sure we had everything we needed.

Cons: none

Jana

1 year ago

9.0

The Riad was very nice inside and the staff so helpful, they picked us up at the taxi station, got us a Sim Card and answered all our questions. The breakfast was also very good.

Cons: You have to walk like 20 minutes to get to the center.

Paul

1 year ago

7.0

Serena

1 year ago

10.0

Super riad, very clean, good rooftop, staff super. Hamza printed for us some documents and left the breakfast in a box in the fridge to bring it at airport

Cons: Nothing

Eva

1 year ago

10.0

The riad is beautifully decorated, the staff were very nice and the breakfast was just amazing! We told them we were vegan and they made sure there was a variety of things for us to eat as well.

Cons: Due to the water shortage in the whole Marrakech the jacuzzi was closed but honestly, I wouldn't use it in any case, I somehow think it is not really necessary. The rooftop is amazing also without it and has various nice sitting areas!

Alex

1 year ago

10.0

Hamza was a brilliant host. Lovely guy and helped us get out bearings and showed us the places to see. He also gave us his number for the rest of our stay and told us to contact him if we needed any more advice. Would definitely recommend this place.

Cons: The location was a little out of the way of the main medina but it meant that it was quiet at night.

Aegean

1 year ago

1.0

We never got to stay at the actual property we were told to stay at another Riad as they overbooked the Riad.

Cons: I have no idea as we never got to stay at the Riad.

Élodie

1 year ago

10.0

This is extremely great value for your bucks. Hamza was incredibly kind and helpful. We became friends and this made the whole experience even better. The Riad itself is perfect. Would absolutely recommend.

Natalie

1 year ago

10.0

Beautiful, clean and comfortable riad. Really quiet and tranquil in a great and more authentic part of the Medina. Highly recommend!

Cons: Everything was perfect

David

1 year ago

7.0

Situated within the city wall. Lovely old traditional style property. Very hearty local breakfast.

Cons: Bathroom facilities were poor. Terrible lighting in the room (not good enough to read by) and rooftop spa was grubby, looked like it needed a good scrub. No gluten free alternative for breakfast

Theo

1 year ago

10.0

This place was beautiful! Hamsa and Momo are super friendly and helpful always offering us tea . Breakfast was very nice , the atmosphere of this Riad is something special. The rooftop is just great . Definitely an authentic Moroccan experience, you almost feel like you live like a local ! Also , perfect value for money. It’s super clean as well.

Cons: It is a little bit hard to find but the guys are always there to help us out so it’s ok.

Denise

1 year ago

9.0

Lovely traditional small Riad, with scenic terrace. Property has lots of charm, breakfast was very good. Hamza was so helpful, even coming out to show us the location (be aware there is no sign on the door) and showing us a nice place eat. He really went above and beyond to make our stay comfortable. Very good value for money.

Rex

1 year ago

9.0

Maria

1 year ago

10.0

We enjoyed our stay, the food was great! the Riad was very clean.

Sandra

1 year ago

9.0

The Riad was really beautiful we only stayed one night but we really enjoyed the stayed and the breakfast. Hasmand is really friendly and kind he explained us some tips and the city. We stayed one night just to visit Le Jardin Majoralle as they are only 20 minutes walking. The area around midnight is not the best, but during the day is chill.

Azadeh

1 year ago

10.0

Zeyi

1 year ago

10.0

Staffs are super nice! Very warmhearted, generous and helpful. Great thanks to Hamza and Momo, we only booked one night stay in advance and they helped us find another place nearby at a good price. Very responsive and always try their best to help with all our requests. We’d like to recommend this property to whoever planning a trip to Marrakech!

Yasmin

1 year ago

8.0

The staff is amazing. Hamza welcomed us warmly with tea. He gave us the tour of the Riad, and a guide about the city. Great recommendations of places to visit. Mohammed the other host is a nice soul, we had good conversations with him on the beautiful rooftop. The room was better then expected, super clean and comfortable with an ac for both cold and warm air. Not far located from the Medina, 5 min drive, 10min walk. Breakfast is of tradition Maroccain style, you can let them know what time you want it. They have great parking opportunities outside the Riad.

Cons: The neighborhood is not that great. There was 3 thugs outside the Riad that tried to rip us off, by saying they run the street and we have to pay them for the parking even tho it is a public area. As scary as that was, I did talk back to them refusing to pay unless he has a uniform. The same guys we saw many times walking in and out of the Riad. super uncomfortable.

Alexandra

2 years ago

9.0

Momo, Hamza, and everyone were incredibly helpful. If you encounter any issues, they will undoubtedly assist you. The owner is also very responsive to any problems you may have. I would recommend this property for a few days if you're planning to stay in Marrakesh.

Cons: Maybe an upgrade for beds;

Matthew

2 years ago

8.0

Hailey

2 years ago

10.0

The lobby has a big couch and a long table, cozy and quiet. The room is nice and clean, bathroom got what you need except you have to bring yourself a toothbrush. The 2 staff are talkative and nice, we are very grateful that they are willing to show us the way to get to the riad and remind us what to do around Medina. Breakfast are available to takeaway since we depart for desert, the breakfast is nice and delicious, and we definitely like it!

Lina

2 years ago

8.0

Alvaro

2 years ago

10.0

Hosts Momo and Walid were very friendly and helpful. The riad was very nice, traditional Moroccan style with a great terrace. Excellent location, inside the Medina and within a short walk to the main Plaza but in a quiet area. Breakfast was very good.

Louiza

2 years ago

10.0

I loved their hospitality . Moe provided me with medication when I felt a little sick . I enjoyed discussion with Walid too . The place is nice and everyone is friendly. I wish if I could stay longer .

Mathias

2 years ago

8.0

Basic facilities. Good for short stay after arriving in Marrakech / before traveling to another city.

Cons: “Jacuzzi “ not usable. One of the staff members clearly tried to talk us into booking further travel with him by telling us there’s no train going to Fez even though it exists and we had it booked already. Seemed a bit shady.

Stefania

2 years ago

10.0

I highly recommed Riad el Arsa. They care of your stay, you feel like at home. They are helpful during all the time. Very nice and kind people. They prepared delicious breakfast which I enjoyed on the beautiful terrace, my fav place in Riad. Will be back soon!

Dianne

2 years ago

10.0

Comfortable. Great Breakfast. Friendly Staff.

Felicia

2 years ago

9.0

Sally

2 years ago

10.0

Lovely Riad with true Moroccan charm. Hosts were friendly and very helpful. Room was a good size, comfortable and had the best shower we experienced in Morocco. The rooftop area was a great place to chill out, especially with the hot tub. Highly recommended.

Cons: The location is a little difficult for taxis to access directly, but the host was able to meet us at a drop-off point so there were no problems.

Dora

2 years ago

10.0

The location is pretty fine and the facilities are very open, clean and beautiful. The staff is amazing! The breakfast was very traditional and tasty.

Mark

2 years ago

10.0

Beautiful Riad and very tranquil and peaceful (in busy Marrakesh). Stunning traditional (yet modernised and spotlessly clean) interior and amazing space, plus delicious authentic Moroccan breakfast each day was perfect! Amazing hosts (Mohammed and colleague) who were so hospitable and friendly. Within walking distance to Medina, restaurants and Souk markets. Amazing jacuzzi on the beautiful rooftop - welcomed after a hot morning in the souk markets! Would highly recommend this beautifully amazingly (haven) Riad and thank you to the staff who made us feel so welcome!

Santiago

2 years ago

10.0

the rooms were very clean and tide. Jaffar welcomed us like as we where at home and the Riad was very calm. The rooftop was incredible

Ítalo

2 years ago

9.0

staff / food

Cons: location

Mohor

2 years ago

7.0

Azhar

2 years ago

10.0

Maria

2 years ago

9.0

The boys in the staff are amazing! Very welcoming and easy going. I am genuinely grateful by the way they hosted me. The rooms are clean and well equipped. I love the style of this structure and the rooftop is really cool! The breakfast was also amazing.

Cons: The position is not the best: the area around it does not really seem safe at night :(

Alexandra

2 years ago

8.0

Communication was established before our arrival through Whats App and we were met in the street at our tour drop off. The riad itself was quiet inside and our room was big enough for three people. Breakfast was ample and delicious. Communal table allows for meeting other travelers.

Cons: Tried to use the jacuzzi upstairs but could not get it working

Mia

2 years ago

8.0

the rooftop, the jacuzzi, how clean and comfortable this place was and the helpfulness and kindness of the staff.

Cons: nothing!

Noémi

2 years ago

10.0

The loveliest people we met in Morocco! The staff welcomed us with tea and some advices where to go and what to look out for in Marrakech. The room was super clean and comfortable. I will definitely come back! 😊

Cons: There’s nothing we didn’t like.

Xinjuan

2 years ago

10.0

Excellent experience! Beautiful traditional Riad. All the things are so nice. The hosts picked us up at the entrance of the village in case we get lost. Warm hospitality with hot Morocco mint tea. Lovely mommy cat snoopy with her children. But what impressed me most is the breakfast made by aunty, homemade pancakes and omelette, what are the breakfast delicious I have ever tried. Likes!

Gemma

2 years ago

10.0

The staff were so helpful. Breakast was included and it was great value for money. The guesthouse is 25 minutes from the main market.

Fernando

2 years ago

7.0

Staff very friendly. Good breakfast.

Cons: It seems we were the only guests. And the rooftop terrace was not really available. We could access it, but the jacuzzi was totally closed and the terrace was not accommodating. Although this was the selling point that led us there (the terrace and not the jacuzzi), it was kind of disappointing. However, the ratio price/quality was good.

Valeria

2 years ago

9.0

Very kind staff, the room was very nice and well decorated with a large comfortable double bed. The bathroom was also nice and well equipped. Both the bedroom and bathroom had windows on the open inner courtyard. There are well decorated and furnished common seating areas on each floor and a nice roof terrace. There is also a free daily room cleaning service which we found uncommon in our previous stays in Morocco. The staff helped us in finding the place and in booking a private taxi to the airport for 100MAD.

Cons: There was a bad smell in the bathroom probably caused by sewage issues.

Brette

2 years ago

10.0

It was enough for the money. Top floor has the most light in the rooms. Staff was the best!

Cons: it is a riad thing, but tou could hear everything that was going on in the road to the room.

Valentina

2 years ago

10.0

it’s was an amazing stay here. Abdo and Mohamed were extremely helpful and kind. Everything is clean, breakfast is delicious, have a very good wifi and spot that you can use for work. I would definitely stay there again!

Cons: The only thing is the location, is a little far from the mean square, but still you can walk and found places to eat and to go, near.

Kashmira

2 years ago

10.0

Wonderful hospitality, we were made to feel very welcome and comfortable. Beautiful little riad, very good breakfast. Excellent WiFi and the jacuzzi was lovely. Thank you for a great stay.

Abbey

2 years ago

10.0

Beautiful riad! The employees were so kind, caring and helpful! They stayed up very late to let us in and to show us around!

Ma

2 years ago

8.0

The staff are nice and welcoming,

Cons: The lighting in the room was a bit dark and the stairs are quite steep, breakfast could be better to have more options compared to other riads we had

Jorge

2 years ago

10.0

EVERYTHING, the hosts were so nice with me.

Cons: Nothing, all was very good.

Gf

2 years ago

7.0

William

2 years ago

8.0

Great communication before arriving and planned meet location with taxi driver was helpful from Abdu. Great hosts making us feel welcome and always on hand to help. Especially on return journey as Ryanair doesn't support mobile boarding passes so they printed these off at hotel

Cons: The pictures are taken with good lenses making everything seem much bigger. It's a small Riad Hotel. Although very clean certain things make it look dated. Plaster in shower area for example. Breakfast was basic.

Itsmejace

2 years ago

10.0

The dinner was awesome. Well worth the price!

Shirazul

2 years ago

10.0

Abdou contacted beforehand and advised accordingly. Collected us from the road where taxi dropped us off. Gave information about everything we could want to know about Morocco, and fluent in English. Riad is very clean and one of the best we stayed in. Breakfast was delicious.

Cons: Some have complained about the location not being near the centre but this is already stated on booking.com description I am happy with location. If help required to fnd the riad, call the riad - get Moroccon sim card from the airport.

Karolina

3 years ago

8.0

Friendly staff, nice room and tasty breakfast.

Cons: It was bit hard to find Riad as long as there is no any sign on the door. Thankfully the owner /staff was just standing in front of the entrance. I was telling staff at least 2 times that we are leaving early on the last day and he promised to prepare breakfast for take away. Unfortunately he forgot about us or didn't want to wake up early :(

Michele

3 years ago

9.0

It was a very good stay, everything worked perfectly. The staff are very friendly and make you feel at home straight away. Inside the Riad there is an air of tranquillity and serenity. I recommend it without any doubt!

Ehsan

3 years ago

7.0

Abdul Rahman and Karim are two young and kind men always ready to help people. from the first moment we arrived to the moment we took a taxi to get the airport. also a lady works there who does the cleaning and makes breakfast ready. she is very kind and helpful too. Thanks all of them ;)

Cons: After some years ( when the beautiful pictures showing on site are taken ) the place needs lots of repair and renovation and cleaning. bathromm and toilet are not looking clean and a ventilatore looks there necessary. Housekeeping just done once before we arrived and all 4 nights we did not get even toilet paper. for the first night I asked one and day after bought a pack ! Bed and pillows are not comfortable and should be cleaner than this is. curtains in the room are not washed for months or maybe years ! short, the place does not look like the pictures anymore.

Nicolas

3 years ago

8.0

Very good breakfast

Cons: I'm not sure how safe is the location at night

Samuel

3 years ago

10.0

Abdu was super charming and sweet. the bedroom was comfortable and the shower really nice. It is ok in terms of location. nice terrasse and breakfast

Suhila

3 years ago

8.0

Cosy & really clean and pretty! Abdo, Mohammed and the lady who cooked our breakfast were amazing & very accomodating.

Cons: Wrong room given first night however this was fixed later thus our bathroom for the wrong room given was small.

Harry

3 years ago

10.0

The Riad was very clean and the staff exceptionally professional, helpful and kind. Fatihar's cuisine was superb and Karim was always available and happy to help! I'd recommend this Riad over and over again!

Cons: Everything was clean but I'd have preferred white towels

Anna

3 years ago

9.0

Yana

3 years ago

4.0

Cons: We didn't get the room we paid for, but the smaller one. Stains on the bedsheets, towels. Bad ventilation.

Sara

3 years ago

9.0

amazing breakfast, really nice rooftop view with jacuzzi, clean room

Cons: bit difficult to reach the location, the riad is in a little secondary street

Yasmin

3 years ago

10.0

Riad dar El Arsa Rooftop & jacuzzi

Description

Sentiment Analysis

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2 Persons

Select Travelers & Class

Deluxe Room (2 Adults + 1 Child)

Breakfast Included

$83.00

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12:00

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Reviews (168)

Customer Reviews & Ratings

8.5 / 10

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