InsiderInns - Get Closer to the Dream

Saša (SLO)

1 week ago

9.0

Maria Teresa

1 week ago

10.0

Rebecca

1 week ago

9.0

Emma's Riad is beautifully decorated, super clean and in a great location for exploring Marrakech on foot. Rashida was a wonderful host and really cares that the guests are happy. I felt safe staying there as a solo female traveller. The breakfast of crepes, fresh coffee, bread and jams was perfect.

Cons: The only thing that would have improved the stay is a nicer roof terrace and a pool for relaxing.

Annick

2 weeks ago

9.0

Locatie

Cons: Ontbijt

Cecilia

3 weeks ago

9.0

Eric

1 month ago

8.0

L'emplacement, la quiétude du riad. Le petit déjeuner, super. lLa gentillesse du personnel.

Cons: La pression de l'eau dans la salle de bain, manque vraiment pression.

Urh

1 month ago

6.0

Location

Cons: Roof terace not working.

Julia

1 month ago

8.0

philomene

1 month ago

8.0

marc

4 months ago

7.0

Het bad was lekker en de locatie was ook prima

Cons: Het rook er een beetje gronderig en het was gehorig want we hadden de kamer op de begane grond

filippo

4 months ago

4.0

Cons: Only one person to manage everything (reception, breakfast, rooms), it means delay in everything. The common areas were very cold, heating not fully working. We ask for a triple room and the additional bed was a simple mattress on the floor ! Price was triple than other much better Riad in Marrakech in same week. Experience was very bad.

Alepuppo

5 months ago

7.0

posto carino, personale gentile anche se con qualche difficoltà di comunicazione perchè noi non parliamo francese, risolto grazie a google translator! letto comodo

Cons: colazione discreta ma non molto varia (abbiamo scoperto via via che chiedendo poi offrivano le cose richieste - tipo la frutta). Le stanze piuttosto piccole, prive di appoggi per i vestiti o il beauty in bagno.

Maria Pina

5 months ago

10.0

Riad molto carino e accogliente situato nella kasbah. La nostra camera era spaziosa e pulita con un bel bagno. Colazione deliziosa e staff accogliente! Ci tornerei volentieri!

Lotte

5 months ago

8.0

Yvonne

5 months ago

9.0

Ontzettend mooie kleinschalige riad met heerlijke kamers en bedden. In Marokko zijn de matrassen overwegend hard, maar in Emma’s riad niet. Hele centrale ligging, op loopafstand van de souks en andere bezienswaardigheden. Persoonlijke aandacht, de host deed steeds zelf de deur voor je open ongeacht het tijdstip. Voelde extra veilig. Ontzettend lekker ontbijt. Een aanrader om hier te verblijven.

Cons: Niets.

Espen

5 months ago

5.0

Meek

6 months ago

10.0

Leonardo

6 months ago

9.0

As instalações são excelentes. Os funcionários muito prestativos e simpáticos. Rachida estava sempre atenta e pronta a ajudar em tudo o que precisamos. A banheira foi um alento após um dia da caminhada pela cidade.

Cons: A localização não é boa. Apesar de estar dentro da Medina, fica longe do centro e o local é ermo, a noite fica bem deserto. Apesar disso, não nos sentimos inseguros.

Samson

8 months ago

10.0

Le cadre, la chambre, les équipements et la gentillesse de notre hôte : tout était parfait

Cons: Rien

Nathan

9 months ago

8.0

Chambre confortable, personnel très serviable.

Cons: Emplacement un peu lugubre dans la medina, obligation de marcher 8 minutes car les taxis ne rentrent pas dans les petites rues. Pour une expérience locale c’est bien mais la prochaine fois je retournerais dans l’Hivernage.

Johannesdottir

10 months ago

9.0

Very good

Cons: Nothing

Mae

10 months ago

9.0

Amazing property, beautiful interior and very clean and comfortable. Would come again and would recommend to everyone. The breakfast included was also great :)

Salauddin

11 months ago

10.0

The staff were extremely friendly and helpful, especially catering for my 10 month old child.

Ann

11 months ago

9.0

Simon

11 months ago

8.0

Very comfortable room.

Cons: Locations isn’t great

Fadhilah

11 months ago

8.0

My coworker and I stayed for 4 nights in Emma's Riad following our business trip. Breakfast was served between 8 and 11 am, and Rachida, our housekeeper, made sure to confirm with us daily the time that we wanted to have breakfast every day. The breakfast menu was mainly bread and carbohydrates, but I guess that was the typical Moroccan breakfast. Rachida was very helpful and tried her best to meet our needs, although she did not speak English very well. However, she speaks Arabic and French fluently. Overall, the location of Emma's Riad is superb for us, as the majority of the main attractions in Marrakesh are within a tolerable walking distance, except the Jardin Majorelle, which was quite far, and we had to book a taxi. Fortunately, taxi areas and taxi drivers are always around in the area. The riad and its room are well-maintained, comfortable and clean. Overall, we are very happy with our stay in Emma's Riad and our trip to Marrakesh.

Cons: -

Lipińska

11 months ago

10.0

our stay in this riad was wonderful. besides being as beautiful as in the pictures it was also in a great location, with a good breakfast. the staff was incredibly nice, kind and helpful. highly recommended

Cons: Nothing :)

Cj

11 months ago

9.0

Perfect location in the heart of the Medina. A beautifully decorated, large room with a comfortable bed. The maid was always on hand for help

Cons: Unfortunately, the TV didn't work! More privacy in the bathroom would have been ideal, as it is separated from the bedroom with a partial screen and swinging doors

Laura

11 months ago

8.0

Emma's Riad was a lovely home nestled in the old medina with beautiful decor and exteriors. The room was small, but was tastefully decorated, with a comfy bed and linens. The whole establishment was super clean which we loved, and the bathroom had fluffy spa robes. The hosts Rashida and Fatima were wonderful, although communication was a little difficult as we did not speak French, and they did not speak English or Spanish, but we managed well. We even asked them for laundry service and they gracefully accepted for a small extra fee. The internet connection was fabulous; I was working remotely for two days and did not have any issues at all; a huge plus. We found the location of the Riad to be wonderful; it is nestled away in a neighborhood where you get to walk through the authentic town and see all the true daily happenings, but close enough the all the main attractions - a leisurely stroll of just 10/15 minutes will take you right into the heart of the medina. We found it easy to reach everywhere by foot or take taxis just outside the Kasbah. Rashida also waited for us to arrive late in the night and helped us hail a taxi to the train station when we were getting ready to leave.

Cons: After staying in a lot of different Riads, we found the breakfast here to be the most disappointing. While they serve the traditional Moroccan breakfast of breads and semolina pancakes with butter, jam, honey, yogurt, and coffee, we were surprised we did not receive eggs or any sort of protein that usually accompanies the meal. Perhaps there was the option to order something else but we were not made aware of the option. We ended up taking breakfast outside most of the days which was ok because we liked to explore other places. My suggestion for this riad, especially acknowledging the language barrier, would be to print an optional menu available upon request, as we felt the general breakfast to be a bit scarce and with little variation. Additionally, our room in particular had a deep tub in the bathroom with no option for a standing shower, which was a little bit difficult to get in and out of (I traveled with my mom who is 70 years old).

Reda

11 months ago

7.0

the breakfast, the staff and the cleaniness, the riad is very close to jamee el fenaa

Cons: there is no isolation to the chambers, a lot of noise at night, can prevent good sleep

Andrius

11 months ago

10.0

Dunn

11 months ago

10.0

Mhammed

1 year ago

6.0

Vaclav

1 year ago

8.0

The authentic decoration and furniture, it was calm and quiet environment.

Cons: Breakfast was too carb heavy, more variety and healthy food would be appreciated

Roger

1 year ago

9.0

Breakfast and help with the taxi service

Cons: We could have brushed up on our French, because the hostess did not speak English, however, her use of a translation Ap was very helpful.

Sameh

1 year ago

10.0

Emma's Riad was exceptional, the place was absolutely stunning, quiet and comforting as well as the staff were incredibly helpful. Rasheeda helped me so much there to find restaurants and even medicine when I caught a cold she took care of me so much as well as the breakfast that she prepares is out of this world. I'd definitely recommend staying in this Riad.

Murat

1 year ago

10.0

Angeliki

1 year ago

9.0

Everything was very nice, the breakfast served here was the best, among other Riads visited. The rooms were quite spacious and clean.

Emilia

1 year ago

10.0

Carys

1 year ago

9.0

Beautiful Riad with amazing host and breakfast

Balaur

1 year ago

10.0

Shona

1 year ago

10.0

Very friendly riad, staff were lovely. Room was beautiful and clean with a very comfortable bed! The staff walked us out to local main street and made sure we were oriented to our location. They were very obliging.

Cons: Nothing. All was good.

Chloe

1 year ago

10.0

Room was spacious, clean and well located

Cons: Nothing!

Ben

1 year ago

10.0

Emma’s Riad was delightful. Upon our late arrival, we were warmly welcomed with mint tea and Moroccan biscuits. Our room was very clean and comfortable and beautifully decorated. We were provided a lovely breakfast every morning at our requested time - this was even pleasantly accommodated when we had an early excursion. Despite our limited French, the staff at Emma’s Riad were incredibly helpful and friendly throughout our stay. The Riad is conveniently located within walking distance of all major sites and the roof terrace offers beautiful views of the sunset. We would highly recommend Emma’s Riad.

Cons: The hot water takes a little while to kick-in in the morning.

Deolinda

1 year ago

9.0

The hosts were incredible and extremely kind, great location. Room and place super clean, loved the breakfast and located near medina and souks.

Cons: Wish the water pressure was better in the shower.

Youness

1 year ago

8.0

Dearbhail

1 year ago

8.0

It was a wonderful stay,. Rashida was so helpful throughout our stay.

Daniel

1 year ago

9.0

location close to everything, lady very helpful organised me a tour, did an early breakfast which was very good, organised taxi to airport, picked me up from taxi location and walked me to hotel, upon leaving she walked me to the taxi. The tour she helped me organised she walked me to the bus in the morning. Very personable service. Room was very good quality. Frsh fruits and figs upon arrival.

Cons: swinging doors in the bathroom was bit small and irritating.

Chris

1 year ago

10.0

Emma's Riad is run by the most beautiful family who go above and beyond to make you feel at home. The service is exceptional, as is the food, and helpfulness of the family. I was taken ill at one point and not only did Fatima arrange for my transport to the hospital, she came along with me as well to make sure that I was OK and to help translate with the doctors. I can't wait to visit Emma's Riad again, it truly is a fantastic place.

Cons: Nothing

Dominika

1 year ago

4.0

As other reviews say: the staff is nice and breakfast is good (but it's just a typical Moroccan breakfast, don't expect anything more than bread and sweet spreads). And the biggest plus: the bed was comfortable!

Cons: First, the location. Yes, it's quite close to major attractions but unpleasant. There is almost no isolation between rooms so you hear everything happening around you, I know it's a common problem for Riads but it was very uncomfortable hearing other people being violently sick. The bathroom door solution is very strange. You can sit on the toilet and look at someone sitting on the bed. Maybe we were there during the wrong time but the place just didn't feel very cozy.

Ebony

1 year ago

5.0

Jozef

1 year ago

10.0

Room was nice, spacious, big and most importantly CLEAN! Safe neighborhood, city center by walk 15 minutes. Very kind and nice house manager.

Cons: Everything was perfect

Nyange

1 year ago

8.0

Hannah

1 year ago

8.0

The host was great and very friendly. We stayed in a suite which was very spacious and clean, this was nice to come back to after walking through the Medina.

Cons: We had a couple of admin issues, including we booked a transfer from the airport with the Road and it was forgotten/delayed and we were left at the airport waiting for over an hour with a baby before the driver arrived.

Nora

1 year ago

3.0

Nothing.

Cons: Prior to our arrival I asked them if a gluten free breakfast was possible. They told me yes, but it was an additional charge of €15,-… In Marrakech this is crazy!!! Around 157DH is practically a 3 course diner here. So, I asked what the regular breakfast includes ( I would be fine with an egg and fruit ) but I received NO response. When arriving, we were greeted by a hostess who could only speak French… So, when I tried to explain my food situation she did not understand a thing. Disappointed we went to our room, to find a very old dated room, cables everywhere and a TV that did not work. I would definitely not recommended this stay. Price / quality does not match. 1000DH a night is really expensive here so you could definitely go somewhere for this amount of money. Overall, really bad and happy we only had to stay here for 1 night….

Miranda

1 year ago

9.0

This Riad was wonderful, the bed was so comfortable and luxurious. The smaller room was perfect for a solo traveller, it was clean and more than comfortable. The aesthetics were well thought out and the breakfast was very tasty and generous. I arrived late and the taxi driver took me right to the door where the staff welcomed me warmly. I would love to stay here again!

Wendy

1 year ago

8.0

Very pretty, very clean and great location.

Cons: Our bathroom had saloon type doors and a decorative window to the bedroom which did not allow for any privacy. Also the terrace was a little disappointing although I appreciate there is rain at this time of year.

Rodanthi

1 year ago

9.0

The property itself was quite nice, comfortable and clean. With only a few rooms available the building was also quite quiet. It was a good value for money for the time that we spent there. Rashida was very helpful and catered to our needs. The homemade breakfast prepared by her every morning was lovely as well. Overall the accommodation was quite unique and it was certainly worth staying there.

Adriana

1 year ago

8.0

The hostess was lovely, very attentive and overall made our stay pleasant.

Cons: The property was ideally located close to major sight seeing locations (Saadian Tombs, Badi Palace, Bahia Palace) which was incredibly convenient. However, the ~5 minutes surrounding the property were shady at night and uncomfortable during the day, making the walk unpleasant (will note nothing happened)

Maria

1 year ago

9.0

The staff and the owner were friendly and helpful. They made us feel welcomed.Beds and pillows were comfortable. Rooms are clean. Great location, in walking distance to Jemaa El Fnaa which we enjoyed doing almost every evening. Close to tour pick up spots when we have a tour activity.

Cons: One has to realize that after last year’s earthquake, lots of damage has occurred in Riad Emma’s neighborhood so these neighbors are rebuilding which could look like a mess and creates noise when the work resumes in the morning after 9.

Guido

1 year ago

5.0

Cons: The staff was very kind but for 80 euros a night I had no WiFi in my upstairs room and the hot water didn't work until just the last day.

Brin

1 year ago

10.0

Very beautiful Riad hidden within the walls of old Marrakesh, in a traditional setting of street vendors dotted around a labyrinth of artisanal, windy, foot paths. This is the real Marrakesh, with very few tourists and a buzzing local population who always greeted us with a smile. Nobody judged anybody, we were all just people getting along with our day. The staff, most notably Rachida, were incredibly welcoming and attentive, baking us fresh Moroccan breads every day for breakfast, and informing us of places to see and visit. The streets of this neighbourhood are littered with feral cats, who are taken care of by the locals, and who keep the pest populations under control. Zero rats, zero cockroaches, but loads of bicycles and dilapidated scooters buzzing too and fro in this old-time setting. Wonderful experience all around!

Cons: nothing

Aziza

1 year ago

10.0

The most lovely experience. Rashida’s kindness is unmatched.

Nurlana

1 year ago

8.0

Cynthia

1 year ago

10.0

Chris

1 year ago

9.0

Very nice Raid, staff were lovely, the room was clean & fresh, with comfortable bed & a great freestanding bath.

Andrea

1 year ago

8.0

The lady that works there was nice, the room was clean, bed confortable.

Cons: The rooftop is not ready to be used, a lack of fresh air in rooms

Óscar

1 year ago

8.0

Francesco

1 year ago

10.0

The little riad is looked after in every single detail. The person that makes this experience so outstanding is Rachida which helps in everything she can with a smile on her face. Breakfast is a ritual made of Moroccan jams and delicacies. The place is extremely clean and functional, nicely located just next to the Saadian tombs and easy to reach by taxi too. Surrounded by local shops and restaurants you would get the true experience.

Cons: Maybe the water pressure could be stronger and some smaller coloured windows could do with a curtain.

Rares

1 year ago

8.0

Very beautiful riad, very beautiful and helpful people. Clean big rooms with everything you need. Good breakfast but limited.

Cons: Close to the medinas, but a little shady neighbourhood. In the end everything was fine, 0 problems, real moroccan experience.

Mohammed

2 years ago

10.0

Extremely clean and very friendly and attentive staff

Beatriz

2 years ago

10.0

We absolutely loved staying at this property, excellent good value for money. The hosts are super nice and the lady went with us to show where we could eat and also exchange money. The place is super clean and pretty, there’s a lovely patio where we had a good breakfast (coffee, juice, bread, jam, yogurt…). The room has AC, it’s the perfect size and the bathroom was excellent. It’s a 10min walk to the must go places. The host is beyond amazing, I’m so glad we chose this riad!

Cons: There wasn’t a single thing that bothered us, everything was perfect!

Miruna

2 years ago

10.0

Verschuren

2 years ago

10.0

We had a lovely stay at Riad Emma. The staff was very kind and sweet and everything was perfectly clean! Would defenitely recommend!

Anas

2 years ago

8.0

Shilo

2 years ago

1.0

Cons: the owner was incredibly rude upon me telling her that the space didn’t look like the photos on booking.com, even though booking.com was open to give us a refund, the owner herself blocked me on what’s app instead of finding a solution. the room was dingy, the property unsatisfactory.

Rami

2 years ago

10.0

Judeline

2 years ago

10.0

it is located in a super nice location, the staff super friendly and attentive to details. everything was very clean.

Cons: the internet connection was a bit bad in the room

Lisbet

2 years ago

10.0

Alia

2 years ago

7.0

Dimitra

2 years ago

8.0

very friendly people, good breakfast and clean room

Cons: nothing

Filipe

3 years ago

10.0

Sophie

3 years ago

9.0

My partner & I stayed here in March, the property was really gorgeous. The staff were very helpful and welcoming. We were welcomed with fresh Moroccan tea and biscuits. The breakfast was gorgeous!! So many options and really thoughtful touches. Very cool experience to stay in a traditional Riad in the centre of Morocco. Would definitely stay again and recommend.

Cons: No complaints

Eva

3 years ago

7.0

Good location

Cons: The staff doesn’t speak English

Aminata

3 years ago

10.0

Everything! The host Rachida is lovely and caring. The place is super nice and clean. The breakfast is excellent!!!!! You will not regret it

Agnieszka

3 years ago

10.0

Riad Emma is the perfect place to explore Marrakesh. Located in a quiet district of Kasbach. 10 minutes walk to the center of the medina. Riad beautifully, tastefully decorated, everything works flawlessly, sterile clean. The hostess is kindest, helpful and always smiling. The Riad provides airport transfer at a reasonable price. Cosmetics in the bathroom very good quality, as is everything in this place. Riad Emma is on our list of places to return to. Thank you for an amazing time!

Angela

3 years ago

10.0

Kenan

3 years ago

6.0

Location is really good and not far from the center.

Cons: Breakfast is not so good and could be much better. Also persons who are working there doesn’t speak English or very little bit, so it is hard to get some tip or info. We stayed in deluxe room and I definitely it is not worth money paid.

Natalya

3 years ago

1.0

nothing unfortunately

Cons: Conditioins are poor. Booked 3 nights and wanted to cancel last night. But the owner was incredibly unpolite rude. We couldnt connect him cause he was on a trip which is not my problem. I had to leave and I still cannot get my money back. still waiting for my money back cause i left the hotel and told them in advance.

Alexander

3 years ago

8.0

beautiful room, nice staff

Cons: the location is not so good, the price was a bit too expensive

Beverley

3 years ago

9.0

The riad was lovely and very clean and owner and staff very keen nd.

Cons: it was a limitless bit tucked away but as are most places in Marrakech.

Liliana

3 years ago

10.0

nice place , clean and good locattion

Ayca

3 years ago

8.0

Evanna

3 years ago

10.0

Evanna

3 years ago

10.0

Jain

3 years ago

10.0

If you ever have the honour of being taken care of by madame Rachida, you'll know what it is to truly have a host that cares about you. She was magnificent to my wife and me. The breakfasts, the Moroccan tea on the roof terras and the tips and guidance she gave us were unparalleled. Furthermore, the hygiene was very good. Not a dirty spot to see in the entire riad, which is an important condition for us to stay anywhere. Lastly, madame Rachida has a lot of knowledge about the city and excursions around the city. She can get you on excursions for a great price, so I'd use her network.

Cons: The only thing that I could think of that could improve (and keep in mind, I'm nitpicking now; our stay was magnificent), was the length of the showerhose. Let me explain: the shower has a retractable showerhose that retracts back into the wall (from about knee height, because the shower retracts right above the top of the bathtub; you shower standing in the bathtub). I'm a fairly tall guy (1.93m/6'4), so the showerhose does not reach all the way to the top of my head. If I had to pick something that could use improvement,, it would be that. Nothing much else that could be improved. Overall we had a great experience in Riad Emma!

Ali

3 years ago

7.0

It is an authentic place

Cons: Accessibility: we had to park far from the hotel and walk to it Pressure of the showers was weak

Katie

3 years ago

9.0

Excellent host, very clean

Cons: Place could have done with card machine

Hana

3 years ago

10.0

The property was very beautiful. The staff were incredible and me and my mother in law enjoyed our stay here. The bed is very comfortable and the property is super clean. I would highly recommend this riad if you are staying in the Medina.

Cons: Nothing

Maura

3 years ago

10.0

Dimitris

3 years ago

9.0

Anna

3 years ago

8.0

Asaf

3 years ago

1.0

nothing

Cons: all. skip this propery! NO english speakers at all. stuff is not functioning, feels like very very poor hostel. the neighborhood is very very bad, not recommending to go at night around the riad. breakfast is embarrassing. NO HOT WATER. No light in the room. transparent windows , all the guests have view on your bed.

Algirdas

3 years ago

9.0

Emma's Riad

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Double Room

Breakfast Included

$105.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

12:00

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Internet

Parking

Pets

Children and extra bed policy

Reviews (104)

Customer Reviews & Ratings

8.4 / 10

Saša (SLO)

Maria Teresa

Rebecca

Annick

Cecilia

Eric

Urh

Julia

philomene

marc

filippo

Alepuppo

Maria Pina

Lotte

Yvonne

Espen

Meek

Leonardo

Samson

Nathan

Johannesdottir

Mae

Salauddin

Ann

Simon

Fadhilah

Lipińska

Cj

Laura

Reda

Andrius

Dunn

Mhammed

Vaclav

Roger

Sameh

Murat

Angeliki

Emilia

Carys

Balaur

Shona

Chloe

Ben

Deolinda

Youness