Riad Sultan Suleiman
Chain: Not Available
Description
Luxurious Accommodation
Riad Sultan Suleiman offers elegant rooms with modern amenities such as air conditioning, flat-screen TV, and private bathrooms. Enjoy a comfortable stay with complimentary fruits and plush bathrobes.
Delicious Dining Options
Start your day with a delightful breakfast featuring fresh pastries and fruits. Indulge in à la carte meals at the on-site restaurant or grab a quick bite at the snack bar. Packed lunches are also available for your convenience.
Convenient Location and Services
Located near must-see attractions like Djemaa El Fna and Koutoubia Mosque, this riad offers sightseeing tours and bicycle rentals. With a 24-hour front desk, full-day security, and free WiFi, your stay at Riad Sultan Suleiman will be truly memorable.
Book your stay now at Riad Sultan Suleiman for an unforgettable experience in Marrakech!
Sentiment Analysis
Great location
Helpful staff
Comfortable rooms
Popular Amenities
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
Packed lunches
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Availability Side
Double or Twin Room
This air-conditioned twin/double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with an inn...
Guest Sentiment Categories
Cleanliness
Some guests mentioned issues with cleanliness, such as bedding not being fresh and rooms not being cleaned timely.
Service
Numerous reviews highlighted the exceptional help and friendliness of the staff.
Location
Reviews consistently praised the great location of the riad, being close to attractions.
Room Quality
Some guests expressed disappointment regarding room quality, with complaints about space and conditions.
Amenities
Amenities like breakfast on the rooftop were well-received, but personal touches were noted as lacking.
Value for Money
Overall, guests felt they received good value for the location and service provided.
Food and Beverage
Food quality was generally liked, though there were some complaints regarding specific meal items.
Overall Experience
Guests expressed a strong overall satisfaction, despite some minor complaints.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
No policies available for this hotel.
Reviews (491)
Erika
1 week ago
10.0
Struttura in posizione vantaggiosa, pochi minuti di camminata per il centro della Medina ma allo stesso tempo molto tranquilla di notte essendo un po’ fuori. Piacevole e perfetta per coppie.
Martin
1 week ago
9.0
Location, decor, air con and great roof top
Cons: Nothing
Simone
1 week ago
8.0
Staff davvero gentile e disponibile in tutto e per tutto. Struttura e stanze davvero belle ed accoglienti
Denislav
1 week ago
10.0
KONSTANTINOS
1 week ago
8.0
Traditional riath in an old interesting neighbourhood ( Kazba) . Stuff very helpful , ready to serve you , smiling . Traditional cuisine.
Cons: No sound proof
Krisuj
1 week ago
8.0
Das Personal war so unfassbar nett und hilfsbereit. Tolle Lage, mitten in der Medina aber trotzdem ruhig.
Cons: Etwas kühl ( wie in den meisten Riads um die Jahreszeit).
Ahmed
1 week ago
10.0
Vita
1 week ago
10.0
Misto a personal
Anna
1 week ago
10.0
Staff spettacolare, Riad pulitissimo e in ottima posizione. Sono stati disponibili con tutto e super carini.
Katie
2 weeks ago
10.0
Great location and very helpful staff. The breakfast was very tasty. If we come back to Marrakech we would definitely stay here again.
Noureddine
2 weeks ago
10.0
Accueil exceptionnel emplacement exceptionnel radio superbe un havre de paix même au centre de.marrakech chambre propre et literie aussi et surtout merci a hamza qui nous a tres bien accueilli et le petit déjeuner tres copieux. Merci a hamza !!Carine et noureddine nous reviendrons inchallah
Cons: Tout était bien
Ammar
2 weeks ago
9.0
The riad is beautiful, very clean, and authentically designed, offering a calm and relaxing atmosphere in the heart of Marrakech. The rooms were comfortable, and the common areas were well maintained. The breakfast was enjoyable, and the overall ambiance made the stay pleasant. Special thanks to Hamza for his excellent support, kindness, and constant availability throughout our stay — he truly made us feel welcome. Also, many thanks to Ismail for his support.
Cons: Insufficient waste bins in room
Marie-Jeanne
2 weeks ago
10.0
Le personnel est top et dans un quartier sécurisé
Kelly
2 weeks ago
9.0
We were there less than 24 hours. It's the hotel we chose to stay in before our early am flight home. Staff were very helpful in setting up a taxi to the airport. Large room and bathroom. Great location. Beautifully decorated. A luxurious ambiance
Cons: I wasn't there long enough to form an opinion on the downside. From the short time we were there I will say that we could not figure out the tv. We didn't ask for help either though. Our room was very loud. We heard all the conversations happening in the courtyard and people clomping up the stairs.
Filippo
2 weeks ago
6.0
Kim
2 weeks ago
9.0
The location was perfect to walk to see all of the sights. We didn't use any transport and was able to see everything we wanted including the gardens. The staff were really lovely and willing to help with anything. The room had an ac unit that also could provide heating during the cold month of January when we travelled. There is also a fridge in the room to keep your drinks cold if needed.
Cons: The noise levels could be a problem if you are sensitive. You could hear the buzzing of the front door at all hours and the breakfast noise in the morning.
June
2 weeks ago
10.0
Everything, people, helpfullness, professional, breakfast, the delightful room, AC, position, atmosphere.
Cons: Nothing, all was most enjoyable, comfortable and a delight to experience
Tariq
2 weeks ago
10.0
Lindiwe
3 weeks ago
8.0
The Riad was comfortable and located walking distance from the medina. The hosts Ismail and Hamza were amazing and always helpful. The breakfast offered gave a good experience of Moroccan cuisine.
Yuyeuan
3 weeks ago
10.0
Todo bien.
Fatima
3 weeks ago
9.0
Sara
3 weeks ago
8.0
The Riad was beautiful and the room was clean and nice. The bed was comfortable. The staff were friendly. The airport transfer was convenient to arrange by hotel staff.
Cons: No hot water in the morning. The TV didn't work. We were there only for one night so didn't ask for things to be fixed but can imagine not having hot water or a TV would be an issue if we stayed longer. The noise would carry in too.
Ornella
3 weeks ago
8.0
- L’emplacement -L’accueil (mention spécial pour Hamza) -Décoration - Le petit-déjeuner
Cons: - matelas très dur - pression de l’eau dans la douche très capricieuse
Muhammad
3 weeks ago
10.0
Deco__1
3 weeks ago
8.0
Teresa
3 weeks ago
10.0
Letto comodissimo e molto grande. Posizione perfetta centrale ma non caotica. Colazione fresca e abbondante. Personale disponibile e gentile.
Cons: Niente
ELENI
3 weeks ago
8.0
Ευγενικό προσωπικό, άριστη τοποθεσία, χρειάζονται μερικές λεπτομέρειες για να γίνει ακόμη καλύτερο!
Cons: Ο χαμηλός φωτισμός, η έλλειψη σε ράφι στο μπάνιο, ένα καλάθι σκουπιδιών στο δωμάτιο, μικρά πράγματα για να είναι πολύ καλό!
Carlos
3 weeks ago
9.0
O pessoal (Ismail, Hamza, Aïcha e chef Aicha) são muito simpáticos e atenciosos. Tornam muito agradável a estada no Riad e em Marraquexe.
Cons: Em todo o lado há aspetos menos bons (a água quente que demora, a TV que não funciona) mas que são apenas isso: detalhes.
Romina
3 weeks ago
6.0
ubicacion exelente desayuno normal
Cons: limpieza de la habitacion
Kerry
3 weeks ago
9.0
great location & extremely helpful staff
moataz
3 weeks ago
10.0
Amazing place very clean and relaxing. Thanks Ismail for your great service.
Mircea
3 weeks ago
10.0
Micul dejun marocan se bazeaza pe carbohidrati. Aceasta dieta nu e pe placul nostru.
Cons: Caldura in camera in perioada de iarna.
JULIO
3 weeks ago
10.0
Ubicación perfecta en la Kasbah, toda la zona histórica a un paso y a 10 minutos paseando del bullicio de la plaza. Zona muy tranquila y restaurantes de calidad cercanos.
hassan
4 weeks ago
8.0
Staff , location, breakfast
Cons: At the first 2 nights the room was small, hot water hardly work , water pressure is week
daniele
4 weeks ago
8.0
Posizione, accoglienza e camera molto carina e in stile.
Cons: La camera era fredda, il condizionatore non funzionava correttamente e non scaldava. La Tv era completamente non funzionante.
Shahidah
4 weeks ago
9.0
This was my first time in Marrakesh and I am a stickler for immaculate living spaces that are clean and safe and this Riad was amazing. Ismail and Hamza made us feel welcomed, well-taken care of and safe. The design is beautiful, the rooms were clean and the bathroom was spacious. This was also away from being directly in the city center yet close to great restaurants, hammams and a local community of people in both directions so it was a nice calm and quiet place to retreat to. Also if you plan excursions or need to meet a taxi, easy access right away. This is going in my booking list for my next trip.
Jaan
4 weeks ago
2.0
Cons: The staff entered my room without my consent and touched / moved some of my personal belongings. When I realised what happened, I checked my wallet and realised that I am missing 100 Euros. At the same time the riad was unattended for an hour - not a single staff member to be seen anywhere and all my calls and messages unanswered. Eventually they appeared and of course said that they do not know anything about my missing money. If you are planning to stay here - cancel it now. If you cannot cancel, do not leave anything valuable in your room. They have a second key to the padlock they give you.
Gluchowski
4 weeks ago
10.0
Comfortable room. Clean.
codrin
1 month ago
10.0
ingrijit, curat
Ausma Paula
1 month ago
10.0
Karim
1 month ago
9.0
Nice and clean. Staff are helpful and friendly.
Cons: Noisy especially if you stay on the ground floor.
chomcho
1 month ago
7.0
バヒア宮殿からとても近いロケーションでした。周りにもレストランなどがありますので、ごはんに困ることはありませんが、お手頃価格というよりは観光価格設定のお店が多いエリアです。 お宿自体は清潔で、とても快適でした。基本的なものはそろっていますのでその点も不自由はありませんでした。 受付対応してくれたおにいさんがとても日本好きな方で１時間くらい話してくれていました。（笑） パッションを感じました。 翌日と翌々日ともに朝早くに出て行ったのですが朝ごはんを必ず聞いて持たせてくれました。非常にありがたく、おいしくいただきました。ありがとう！
Cons: 特段なかったのですが、金曜の夜は何やら盛り上がっていたのか２１時過ぎくらいまでは音楽がかかっておりました。少し騒がしく感じる理由は部屋の作り的なものもありそうです。
Olivia
1 month ago
9.0
Beautiful. Convenient location and staff were wonderful
Cons: Nothing
Khadija
1 month ago
10.0
Many thanks for you Ismail for all we appreciate your welcoming and service. Thank you the Riad team .It s a very good place to stay very clean very cosy good food and spacial location in the heart of the hystorical medina of Marakech . We had the chance to visit a lot of place we didnt visited before . We will propose this Riad to our freinds and family and We will come back for sure .
Issa
1 month ago
8.0
Le Riad est au cœur de la Médina et accessible à pieds des lieux touristiques, des restaurants et de la place jamaa el Fna. Merci à Ismaël le gérant et Hamza pour leurs conseils pour les achats dans les souks de Marrakech et pour leur accueil chaleureux.
Cons: Le problème de chauffage qui a finalement été réparé 3 jours après notre arrivée, pas top avec un bébé de moins d’1an. La moquette des chambres qui n’est pas propre. À faire laver au pressing.
Lester
1 month ago
10.0
Hiking in
1 month ago
10.0
Giancarlo
1 month ago
10.0
Excellent stay! Location, cleanliness, and amenities were all top. Special shout-out to hosts Hamza and Ismael for their warm and helpful hospitality - they made our stay truly unforgettable. Would definitely recommend! Best regards from Germany.
Giulia
1 month ago
8.0
Il riad è molto bello, ben tenuto e gestito da personale simpatico e accogliente.
Cons: Il materasso non era molto comodo.
1 month ago
10.0
Jose Juan
1 month ago
10.0
Mi estancia en el Riad Sultan Suleiman ha sido excelente. Desde el primer momento, todo funcionó a la perfección y la experiencia superó ampliamente mis expectativas. El riad ofrece un desayuno muy completo y de calidad, ideal para comenzar el día con energía. El wifi funciona de maravilla, algo muy de agradecer. La habitación es amplia, cómoda y muy bien cuidada, lo que garantiza un descanso perfecto tras una jornada dura de visitas turísticas. Mención especial merece la amabilidad del personal, siempre atento y dispuesto a ayudar en todo momento. Se desviven por hacerte sentir cómodo y facilitar la estancia, desde la organización del transfer desde el aeropuerto hasta la propuesta de numerosas actividades y excursiones para conocer la zona. Además, el último día me guardaron las maletas sin ningún problema, lo que permitió aprovechar la jornada con total tranquilidad antes del regreso. La ubicación es otro de sus grandes puntos fuertes: muy cerca de las principales atracciones turísticas, rodeado de buenos restaurantes y con un supermercado a pocos pasos. Justo enfrente del riad hay una casa de cambio de moneda y también un hammam muy recomendable, lo que añade un plus de comodidad y experiencia local. Sin duda, un lugar totalmente recomendable para disfrutar de Marrakech con tranquilidad, comodidad y un trato humano excepcional. Volveré.
Cons: Todo perfecto.
YASMINE
1 month ago
10.0
Le personnelle est d’une gentillesse sans précédent
Mirian
1 month ago
10.0
Daniela
1 month ago
9.0
Naroa
1 month ago
9.0
La ubicación, la amabilidad y lo limpio que estaba
Cons: Que hay demasiado ruido desde primera hora de la mañana (sobre las 6 en adelante)
Andrea Izquierdo
1 month ago
9.0
Es la segunda vez que visito este Riad y realmente me encanta todo. El personal está altamente calificado para la atención al cliente. Un especial reconocimiento a Ismail porque siempre está atento para ayudar y para hacer la estancia más cómoda y agradable. El Riad está muy cerca de la Plaza Jemaa-El-Fna. Es muy colorido, siempre está limpio y el desayuno es típico marroquí muy rico.
Cons: Todo me ha gustado. Sin embargo, sugiero al manager revisar los tipos de habitación que se ofrecen en Booking ya que debe haber algún error ya que la suite deluxe no estaba disponible cuando llegamos y esa es la que habíamos reservado por la app. La habitación que tuvimos la segunda vez no era lo suficientemente cómoda. Habíamos tenido una mejor experiencia la primera vez, por eso volvimos. Por todo lo demás, no hay quejas.
Saffron
1 month ago
10.0
The location was great and close to all attractions, the Riad was comfortable and clean, the beds and pillows were comfy and the roof terrace was nice and the breakfast offered was great. Staff were friendly and helpful! Would recommend as a solid choice for Marrakesh.
Cons: There was nothing that I didn’t like.
Krupa
1 month ago
10.0
Luke
1 month ago
10.0
Great staff
Cons: Nothing
ian
1 month ago
10.0
Rafal
2 months ago
9.0
Andreea
2 months ago
10.0
This riad was very nice, mainly the location and authenticity. Still, the best part of it was the staff, especially Ismail and Hamza. They were really helpful, kind and took care of us the entire time.
Alba
2 months ago
9.0
Great location in Kasbah. The staff is incredibly helpful and accommodating. Breakfast was fresh and delicious. The rooms were well appointed and cleaned daily.
Cons: The setup means you can hear the other guests. Someone had a cold and you could hear coughing and sneezing throughout the night.
sarah
2 months ago
7.0
Breakfast on the rooftop
Cons: The evening meal (brought in) was not the best quality. I had stayed before and it lacked some of the personal touches from our first experience. On our first stay we had mint tea and cake on arrival in the lounge, there were dressing gowns and fluffy towels with quality toiletries in the room - I felt it was missing these personal touches. They were also painting the roof terrace that we were not advised about. Even so, it's still a beautiful riad in a convenient area to walk to the square.
Donata Maria
2 months ago
1.0
Buona la posizione. Colazione regolare; se chiedete dell'acqua, dovete pagarla.
Cons: Avevamo prenotato due Suite King De Luxe ma ci hanno dato due stanze di categoria decisamente inferiore (circa15mq contro i 30 previsti). La loro giustificazione è stata che altri avevano pagato più di noi (!!!?). Non si sono scusati né ci hanno dato un rimborso. Nella mia stanza non c'era spazio neanche per aprire la finestra, bloccata dal comodino. Inoltre, dopo che abbiamo pagato gli extra, hanno cancellato la nostra prenotazione, probabilmente per evitare recensioni negative (booking mi ha poi contattato per avere conferma). E' abbastanza rumoroso, ci si sveglia quando gli altri ospiti entrano o escono dalle stanze. C'erano i doppi cuscini ma quelli di sotto sembravano usati; anche il piumino sembrava macchiato e non è stato infilato nel copripiumino (nella stanza delle mie amiche non c'era proprio ma lo hanno chiesto). Una delle due stanze il primo giorno non è stata riordinata perché non hanno una seconda chiave e non sapevamo di dover lasciare le nostre alla reception. Vi invito a guardare anche le foto.
Javier A
2 months ago
9.0
Javier A
2 months ago
9.0
Azemina
2 months ago
9.0
Delia
2 months ago
10.0
Francesca
2 months ago
9.0
We stayed at Riad Sultan Suleiman and had an amazing experience! From the moment we arrived, we were welcomed with kindness and professionalism. We wanted to take two excursions, and the staff organized everything perfectly for us, allowing us to enjoy the experience without any worries. Their recommendations for places to visit in the city and restaurants to try were absolutely spot-on, helping us discover some truly special spots. The location was also perfect for us, especially when taking taxis — very convenient and easy. Breakfast and dinner were delicious, with well-prepared and flavorful dishes. The riad has a calm and authentic atmosphere, ideal for immersing yourself in the spirit of Marrakech. Highly recommended for anyone looking for comfort, helpfulness, and truly exceptional hospitality!
Esteban
2 months ago
9.0
Me ha encantado la atención por parte de Ismail y Redouane, les pongo un 10. Chicos muy atentos, simpáticos y siempre dispuestos a ayudar. Nos teníamos que ir antes de las 7am y nos han preparado un desayuno para take away. La ubicación del riad es perfecta, porque hay parada de taxis a 50mt o el taxi puede llegar hasta la puerta del alojamiento. Alojarse dentro de la medina puede ser incómodo para llegar con maletas y durante la noche, donde es fácil perderse. Está ubicado cerca del barrio judío. La cama era muy cómoda.
Cons: No me gustó mucho que había varios gatos en la terraza, que a veces se peleaban y olía un poco a orina. Si los cojines de la terraza estuviesen más limpios sería un lugar muy bonito.
Linfang
2 months ago
10.0
Very beautiful riad, room is large. Good facility and great location. Ismail and redone are super helpful and friendly, highly recommend it
Ruby
2 months ago
10.0
Beautiful and clean
Gabriela
2 months ago
8.0
Cleaning services every day, helpful staff
Cons: A bit noisy, but I think this is something that is valid for all riads. Didn’t like the fact that we didn’t get a key for the entrance into the riad
Antonia
2 months ago
10.0
Very lovely staff and the stay was fantastic.
Jamal Abdallah Ghazal
2 months ago
9.0
Very cute Riad, excellent location, close to great restaurants, close to all the best rated Hammams and at walking distance to souks/Medinas and where the hustle bustle is. The riads rooftop was a quiet charming little place. Breakfast was good too. The guys working here were extremely nice and helpful. Gave me insiders tip in terms of purchasing things, bargaining, places to go to etc. Would definitely recommend
Bianca
2 months ago
10.0
The staff were lovely, didn’t catch his name but male on front desk went the extra mile for us
KALMAN
2 months ago
8.0
Belső udvar, tetőterasz.
Cons: Vékony falak, hangos szomszédok. Hiányzott a vízforraló.
Kwiatosz
2 months ago
10.0
Piękny dziedziniec, bardzo sympatyczna obsługa z dodatkową lekcją arabskiego 🙂
Donia
2 months ago
10.0
Lovely Riad. Well located, walking distance form main attraction. The team was lovely very supportive, giving some tips and indications on what to visit and when. Rooms are big, clean and the food is tasty and tradition.
miguel
2 months ago
10.0
L accueil est excellent. Nous avons été bien conseillés. Les chambres sont spacieuses.
Cons: Rien
Babette
2 months ago
9.0
Marcos
2 months ago
8.0
Su localizacion, en la Kasbah, muy cerca de la muralla, facil acceso desde el aeropuerto y para excursiones, y cerca tambien de la Medina. Su decoracion, atmosfera y terreza. Muy buena restauracion: comida tradicional rica, variada y buen precio.
Cons: Nos quedamos en la suite de luxe. Suficiente para tres personas. Puede ser un inconveniente la proximidad a la mezquita y la llamada al rezo a las 5 y 6 de la mañana que se oye mucho en las habitaciones, no insonorizadas. Contratamos una excursion con el Riad (Agafay) que resultò ser la misma que ofrecia booking por un precio tres veces menor.
natalia
2 months ago
10.0
Buena ubicación, cerca de muchos lugares de interés,y cerca del aeropuerto en coche
Cons: Nada
Lorena
2 months ago
9.0
Daniela
2 months ago
9.0
Ghada
2 months ago
1.0
Hamza was very nice and very helpfull. Ismael was good too
Cons: Bothrooms and bedrooms had ants and the rooms were different sizes even though we paid exact same amount. One is much smaller. When we asked to get a refund to go to another hotel bc of the ants infestation they refused. Ur customer service didn’t help either which was very disappointing Riad is very old and outdated and bathrooms were broken shower faucet sink. Beds were hard. Very bad accommodation and really affected our trip in a bad way. They had to bring someone to spray the riad for the infestation. The worst riad ever.
Massimo
2 months ago
9.0
Gökhan
2 months ago
9.0
Konumu ve calisanlarin yaklasimlari harikaydi.
Cons: İsiklandirma, odalarin karanlik olmasi
Pol Millan
2 months ago
10.0
Kazuya
2 months ago
9.0
There were friendly staff and the place was very clean, so I highly recommend it. It’s located along a road where cars pass by, and I was able to find it myself thanks to a small sign.
Cons: The only thing that bothered me was the weak water pressure in the shower, but other than that, everything was perfect.
Polina
2 months ago
10.0
Everything was wonderful! The hotel's location is ideal! Beautiful, comfortable rooms, everything is clean, excellent breakfasts. The hotel is located in the old town, right in the centre of the action, but inside the hotel it is very quiet and peaceful. We booked a tour to the Agafay Desert at the hotel and were very happy with our experience! But I want to pay special attention to the incredible hospitality of the hotel staff! A huge thank you from the bottom of our hearts to Hamza and Ismail! You made our stay at the hotel amazing, we felt right at home! Thank you so much! You helped us with everything and explained everything, and you were incredibly kind to our son! We will miss you very much!
Cons: Everything is perfect
Heike
2 months ago
10.0
Geschmackvoll, schön, ruhig, gute Lage, hilfreiches, freundliches Personal, super Frühstück.
Cons: Alles
Phaedon
2 months ago
10.0
Very friendly and helpful staff. Good decor. Excellent breakfast.
Cons: Hot water for the shower took a long time to come through and on our first night, did not, but was not cold.
Liaqat
3 months ago
10.0
The location was good .Good acess to everything . The room was very private and spacious and good a good sleep at night as it peaceful at night time . Property was good .i like the fact it was on the main road where taxis can you stop you off outside the Road . I like the fact it was just a few minutes from KASBAH Mosque and the Herat of KASBAH area .The supermarket was a couple of minutes which was a great help . Taxi were reachable in a few minutes .
Cons: There was building work going on some days , it was noisy it was kept to a minimum but it was necessity work they had to get done for the benefit of the Riad and guest for the future .
Antonio
3 months ago
10.0
Andrea Izquierdo
3 months ago
9.0
La atención del personal fue maravillosa. Todos se portaron muy amables y fueron muy simpáticos, especialmente Ismail. El desayuno muy rico, todos los días algo nuevo.
Cons: Todo me gustó
Akram
3 months ago
10.0
The location is excellent, directly across from a large mosque, Al Mansur Mosque, steps away from Alzaiytoun cafe and a 10 minute walk from jemma el fnaa, the large entertainment square and entrance to the markets.
Duncan
3 months ago
9.0
Travelerlatina
3 months ago
9.0
Staff is very friendly and helpful. Anything we ask or need it they were more than happy to help us. Location is great near great restaurants, spas and historic sites. Very walkable to the big soufs.
Travelerlatina
3 months ago
9.0
The breakfast was great to get us going for the day. Breakfast is served on the terrace which is very nice & relaxing. The one day that we had to get going at 7 am they pack us breakfast. It was such a nice gesture. The staff is super nice and always so helpful when we had questions about anything.
José
3 months ago
9.0
El conjunto: Habitación, arquitectura, desayuno, limpieza, pero el trato del personal nos enamoró.
Cons: Nada
Giulia
3 months ago
10.0
Very clean room and very lovely staff, always ready to help and accommodate guests. The location was also very good; few minutes away from the main attractions.
LILIANA
3 months ago
8.0
La posizione é buona a 10 minuti a piedi dalla piazza principale e in una via molto sicura e bella. Lo staff molto gentile. Il Riad è ben tenuto.
Cons: Colazione poca scelta e inizio troppo tardi. Non c'era acqua calda nella doccia.
Roberto
3 months ago
8.0
la posizione lcomoda al centro la disponibilità il parcheggio vicino sulla strada ,
Cons: ho prenotato una seconda notte mi è stata cancellata perché il gestore si era dimenticato di chiudere le prenotazioni su booking
YI HUA
3 months ago
8.0
Quiet and excellent location , very helpful and friendly staff, beautiful courtyard and room’s settings
Javier
3 months ago
5.0
Lo mejor es el personal, la amabilidad es inmensa.
Cons: No me gustó que reservamos dos suites y nos dieron dos habitaciones standard. Sin darnos más explicación que el hotel estaba lleno y que habían reformado las habitaciones que ahora eran más pequeñas. Por lo que ni las fotos ni el tamaño hacían justicia. Donde habían dos habitaciones ahora habían sacado 3. Lo increíble es que siguen vendiéndotelo como si nada hubiera cambiado. Agua sale caliente tras mucho rato de espera, y la limpieza es muy justa tanto sábanas como toallas. No recomiendo el hotel, el personal si es de 10.
claude
3 months ago
9.0
Le confort, la tranquillité la décoration
Cons: L’accueil aurait pu être à la hauteur de l’établissement
Donald
3 months ago
9.0
B
3 months ago
10.0
Mathieu
3 months ago
9.0
María
3 months ago
8.0
El buen trato del personal, nos prepararon el desayuno para llevar a las 6 de la mañana, fue un gran detalle, además, nos guardaron las maletas en hasta poder hacer el check in.
Cons: Estaba un poco alejado de la plaza.
Carole
3 months ago
10.0
Le ptit déjeuner tip top, l'emplacement extra à pied, lieu très calme et paisible, très belle Riad. Personnel bienveillant.
Selma
3 months ago
10.0
Wonderful stay, awesome staff, great location. A beautiful and clean riad.
Cons: - The Water pressure in the shower is too low - Matress too hard
Annalena
3 months ago
9.0
Perfekte Lage, um die Medina zu erkunden, alles fußläufig erreichbar. Wunderschöner Innenhof, leckeres Frühstück auf der Dachterrasse und freundliches Personal. :-)
Gonzalo
3 months ago
10.0
Todo. Ubicación perfecta, alejada del ruido pero al lado de la plaza. Personal maravilloso, sobre todo Ismael. Ubicación y personal de 10. Limpieza, instalaciones… todo genial. 100% recomendable
Cons: Nada!!
marta
3 months ago
10.0
Ho apprezzato soprattutto la gentilezza del personale, sorridente e disponibile. La posizione della struttura è comoda per raggiungere o a piedi i mezzi pubblici e alcune attrazioni turistiche. La zona sprizza di vita ma è tranquilla. Avevo una camera al piano terreno affacciata sul cortile interno, molto ampia e confortevole. Non mi è mancato nulla. Anche la colazione era adeguata.
Cons: Non ho nulla di negativo da segnalare
Marco
4 months ago
10.0
Struttura accogliente, intima e fresca. Le stanze rispecchiavano le aspettative . Prima del nostro arrivo ci è stata data la possibilità di poter già ordinare il pasto, modalità comoda e ottima. Lo staff molto cordiale e disponibile! Al mio prossimo viaggio a Marrakech tornerò sicuramente da loro!
Cons: Nulla da segnalare.
Florian Leroy
4 months ago
10.0
Super bien placé, à même pas 10 minutes de la place Jemaa El Fna et endroit assez calme. Le personnel est exceptionel avec le coeur sur la main, en particulier Liamsi. Le toit terrasse est très appréciable, surtout au petit déjeuner.
Cons: La chambre n'est pas si "deluxe" que ça. Elle est sombre de part l'architecture typique du batiment et n'est pas du tout insonorisé. On entend absolument tout ce qu'il se passe dans la courette intérieure. Enfin, je me serai bien passé du réveil à 6h30 par le personnel qui se trompe de chambre et essaie d'ouvrir la mienne.
Rin
4 months ago
7.0
Schrepfer
4 months ago
9.0
I had a great Stay in Riad Sultan Suleiman! The stuff was super friendly and helpful. The Location is perfect, very close to everything but still in a quiet area for some good rest and sleep. The room was clean and absolutely fair for the price. Can only recommend to stay there!
4 months ago
9.0
Sohal
4 months ago
10.0
Stunning property in a great neighborhood just outside the Medina. Very walkable. The hosts do a fantastic job of ensuring you’re comfortable and have what you need to enjoy your holiday. I’m very grateful to have had their help throughout my stay! I really enjoyed my stay — thank you all so much :)
Manuel
4 months ago
8.0
La ubicación y limpieza. Personal amable y atento.
Cons: Por decir algo, la pobre iluminación de la habitación, apenas se veía cuando buscabas algo en el bolso o la maleta.
Matthew
4 months ago
10.0
This is an amazing place to stay with a short walk from Marrakech main square. Excellent service and the staff are always very friendly. I stay here around three times per year.
Aicha
4 months ago
10.0
L'accueil de hamza est excellent.la chambre était propre petit déjeuner agréable sur la terrasse.
Anissa
4 months ago
10.0
Sérgio
4 months ago
10.0
Riad impecável! Todos os funcionários sem exceção foram extremamente simpáticos, educados. Comida caseira e saborosa. Local tranquilo para descansar e bem localizado.
Cons: Nada a comentar.
Alina
4 months ago
10.0
Pavel
4 months ago
9.0
Mariia
4 months ago
9.0
Красивый риад, вежливый персонал, завтраки на крыше
Cons: Нужно несколько минут ждать горячую воду, но так во многих местах и в других риадах тоже
Semeniouk
4 months ago
7.0
Victor
4 months ago
10.0
Elegimos la ubicación porque está cerca del área histórica, pero sin estar en todo el jaleo de calles que es el centro, fue un acierto absoluto. La experiencia de alojarnos en el Riad fue perfecta, volveremos en el futuro sin dudarlo. Destacar la atención de Moha que estuvo atendiendo nuestra estancia prácticamente desde el principio hasta el final. Lo único malo fue no haber podido quedarnos más días.
Yvonne
4 months ago
9.0
Sehr nette ruhige Unterkunft, mit tollee Dachterasse. Wir hatten einen Kühlschrank im Zimmer, das war sehr praktisch. Das Personal war sehr nett und das Nachtessen richtig lecker.
Castañeda
4 months ago
10.0
It’s next to a street so it’s really easy to get there, a lot of restaurants, spas and cafes next to it and the hosts are amazing and helpful. Everything was clean and confortable
Nina
4 months ago
9.0
Juan
4 months ago
9.0
Todo
Cons: No tiene parking pero es fácil aparcar en la zona
Giovanna
4 months ago
7.0
Caroline
4 months ago
10.0
We werden zeer hartelijk ontvangen door Ismael met een lekker kopje Marokkaanse thee. We kregen goede tips over Marrakech. ‘s Avonds nam Hamza het over en met dezelfde gastvrijheid en grote glimlach verzorgde hij iedere ochtend het heerlijke ontbijt. Het ontbrak aan niks. Ook van Hamza kregen we goede tips. Nogmaals bedankt Hamza en Ismael! De Riad is mooi ingericht, schoon en de ligging is perfect.
Nii
4 months ago
10.0
The staff was great. Hamza was wonderful and very helpful with everything - the same with Ibrahim. They showed me spa treatments, places to go, and so on.
Cons: The Riad was typical. Probably could use a lil renovation..
5 months ago
10.0
Hygiene, ligging, service, eigenlijk alles!
Cons: Niks
Marisa
6 months ago
10.0
A riad é lindíssima. O quarto é cheio de glamour, espaçoso e confortável, com AC a funcionar bem. Ofereceram água. Prepararam pequeno em take away. Recepção encontrou solução de estacionamento.
Cons: Nada a reportar
Mbarek
6 months ago
10.0
mohammed
6 months ago
10.0
Location location location, it’s close to every where. The riad is lovely and has a nice modern architecture combined Moroccan and Turkish style which I loved. The rooms are spacious and well organized. The breakfast is delicious has everything eggs, olive ,cheese ,fruit, juice and sweets as jams and cakes. The staff are very friendly and polite they are ready to help you with any questions and suggestions. I would like to thanks Ismail and Hamza and the two wonderful ladies.Thank you guys.
Cons: The bathroom sink is not comfortable while washing especially the faucet is very big for that kind, must be changed.
Effua
6 months ago
10.0
Plamen
6 months ago
10.0
Best riad for best price.Hamza and Ismail are also the best part of riad.The Riad must be proud with them.They always helped me .The food is very delicious and the size of room very big much bigger than others riads.I will be back for sure
Cons: None
Paul
6 months ago
10.0
The Riad was really lovely in a great central location. The staff were especially helpful and attentive particularly Hamsa who welcomed us when we first arrived. The included breakfast was also amazing. When we come back to Marrakech we plan to stay here.
Kevin
6 months ago
10.0
We only stayed at the Riad for one night, but it was fantastic. Ismail gave us an extremely warm welcome, and gave us plenty of recommendations for an incredible evening. We would absolutely come back. The location is walking distance to the city center which is quite lively at night. The rooms are simple and beautiful.
Jacek
7 months ago
9.0
We liked very friendly personnel a lot and the location. The terrace was nice as well. We felt very secure and taken care well.
Cons: We lacked a kettle in the room. It was impossible to organise it. My wife likes fresh coffee in the bed in the morning. To get it we had to dress up and climb to the terrace, where the breakfast was served. It was the only disadventage we have experienced.
João
7 months ago
10.0
The property was absolutely stunning! Everyone was kind and helpful
Cons: All good
Aloysius
7 months ago
9.0
Location was great . Service was really good. And the design of the riad was very pretty
Cons: Water pressure could be a bit higher
Erin
7 months ago
10.0
Amazing service from Hamza and the team. Always making sure we had everything we needed, always going above and beyond, absolutely lovely people. Super clean and comfortable rooms, really beautiful Riad, would 100% recommend! Very close to the souks and the medina and short walks away from other tourist attractions
Warintorn
7 months ago
10.0
Location was great and really safe. Bed and amenities were perfect. Rooftop for chilling at night time and for breakfast. The staff name Mr.Hamza was really nice and helpful.
Cons: Waiting for staff to open the hotel door when we want to go in (sometimes 3 mins). It is for safety purpose but it would be better if there is a remote to help staff open the door from somewhere in the hotel.
Christina
7 months ago
9.0
Location was perfect! Staff were welcoming and attentive.
Cons: TV was not set up properly
Sylvina
7 months ago
10.0
I was treated like a sultana! I was very warmly welcomed by Hamza and Ismail who helped me navigate around the riad and the city, arranged early breakfast and hammam for me with short notice :) The Riad and the rooms are well decorated, comfortable and clean. well located close to many sightseeing locations, the medina, palaces and Koutoubia mosque.
Cons: They are partnering with another riad for the hammam. That other place delivered a good service, but cheated on the exchange rate for the payment.
Lips
7 months ago
8.0
Very friendly staff, helped us with a breakfast to go for our early flight and guided us through de city of Marrakesh. The room was also very clean and bathroom facilities were okay.
Cons: The bathroom was a bit outdated.
Sheila
7 months ago
9.0
Location was perfect, walking distance to major attractions such as Bahia Palace and Jmaa el Fnaa, taxi's and stores nearby. Breakfast quite lavish. Personnel always friendly and supportive, giving us helpful advice.
Cons: The lightning in the room was not sufficient. We could not use the TV because the power outlet did not work.
Lalita
7 months ago
9.0
We arrived super late at night and were a bit stressed about finding the place and getting a taxi, but the staff were amazing, super helpful and kind. They made us feel very welcoming. They also took the time to explain how to get around the city, gave us tips on the best spots to visit, and even got for us a local internet chip, which was a huge help! The hotel itself is a real Riad, full of charm and super cozy, it honestly felt like home. The location is great too, close to everything but still peaceful. If you're looking for a place that’s welcoming, and feels like home, this is it. We loved our stay and would definitely come back!
Maria
7 months ago
6.0
Nice location, right outside the busiest area. Nice decor of the ground floor and the staff was attentive to your needs.
Cons: Very unclear check in process, we had to wait 30 minutes before anyone acknowledged us. The staff was very nice though. The rooms are quiet noisy as there’s not proper windows/doors so we could hear basically everyone walking outside all night. Unfortunately for the money paid, there are way better properties in Marrakech.
Vladislav
7 months ago
10.0
Staying at Riad Sultan Suleiman was truly one of the highlights of our trip to Marrakech. From the very first moment we arrived until the day we left, the staff made us feel incredibly welcome and at home. Everyone was so kind, helpful, and always smiling. They assisted us with everything from local recommendations to transportation, always going the extra mile with genuine warmth. The riad itself is beautiful and full of charm, but what truly made our stay special was the hospitality and friendliness of the team. We are so grateful for their care and support, and if we return to Marrakech, we wouldn’t think of staying anywhere else.
Sanjiv
7 months ago
2.0
Location is nice as it is near to all the main sites and while being in the medina its entrance opens on to a road accessible by taxi. Staff, especially Hamsa and the lady who is at the breakfast are very sweet and attentive.
Cons: 1. Tacky decor and extremely small room. The property has put up factually incorrect room information. We stayed in a room called ‘ Emir’ which as per description was Deluxe Suite and supposed to be a 30 sq mtr room with a living room. In reality this was a room no larger than 15 sq mtr with no space to move if you open even one suitcase. In the name of a ‘ living room’ there were 2 chairs which we had to ask them to remove as there was just no place otherwise to even keep out suitcases. The bathroom was substandard with poor quality toiletries and not so clean towels. 2. The payment for the stay has to be made at the property and they overcharge. The exchange rate applied to convert Euro to MAD was at a 6% premium to the market rate and over and above they levy a 3.5% charge for payment by credit card. 3. And now comes the bummer. When I complained about the room being not as per description etc the property management fraudulently ‘ cancelled’ my booking and showed me as a no show on the Booking.com app. This does 3 things- they invoked a payment for the stay against the credit card given as guarantee on the portal and also ensured I would not be able to write a review ( as I supposedly did not even stay there) besides they would not have to pay any portal fees to Booking.com. IT TOOK SEVERAL CALLS AND EMAILS TO Booking.com customer care to reverse my stay status so that I could write this review.
Vignesh
7 months ago
9.0
The riad is situated in Marrakech’s Kasbah district, within easy walking distance of all major tourist attractions. The rooms were clean and well-kept, and the staff were polite and welcoming. Breakfast was satisfying for everyone, and the terrace offered stunning, picture-perfect views.
Cons: If I had to be picky, the shower pressure could use improvement, and the air conditioning didn’t do much, as it’s positioned quite far from the bed.
Greg
7 months ago
10.0
Patrick
7 months ago
10.0
Beautiful Riad perfectly located within the walls of the medina. Very welcoming staff and yummy breakfast. Great rooms and very comfortable beds. Would 100% recommend
Jaxt
7 months ago
9.0
We stayed in late April for 3 nights. Staff were really great, really helpful, both before our arrival and during our stay. Riad is lovely. Breakfast included in price was fabulous - presented beautifully every morning with slight changes in fruits and some foods. We had a room on the ground floor which was large with a king bed, a lounge suite, big tv, mini fridge, private ensuite. Decorated beautifully in Riad style. Lots of power points. Free internet worked well. Location is fantastic - just on edge of the medina so outside the main chaotic hustle and bustle, but terrifically placed for walking to all major attractions (except Jardin Marjorelle). Taxi stand is less than 50m (taxis are cheap). ATM 10m or so. Mb/cell.ph shop very close. Cafes all around. Would stay here again in a heart beat.
Cons: These are not 'didn't likes' - just suggestions that would make a '10/10' accommodation score from us: a kettle in the room to make tea/coffee at leisure would be great. And a communal washing machine that guests could do a quick wash of clothes.
Avery
8 months ago
10.0
Oihane
8 months ago
10.0
Manuela
8 months ago
10.0
If I could give more stars, I absolutely would! This accommodation exceeded all expectations. The staff are welcoming, friendly and genuinely care about their guests. The rooms are spacious and clean (cleanliness is a top priority for me). Breakfast was generous, homemade, and delicious, with few things changing each morning. On our last day, we had to leave early at 7 AM (before the usual 8 AM breakfast), and Hamza kindly woke up early to prepare packed breakfasts for us. Abdul and Mouhal were also incredibly kind and helpful throughout our stay. Everyone went above and beyond. I really really recommend staying here. The area can seem a bit chaotic at first, but we always felt safe. Location is great: just a 10-minute walk to the entrance of the Souk and Bahia Palace. Thank you Manuela & Alex
Michelle
8 months ago
10.0
Comfortable bedding
Alice
8 months ago
10.0
Loved the location, the team were brilliant with their recommendations and helping us with organising
Cons: Nothing, it was everything we wanted and needed to make our trip memorable
Mykyta
8 months ago
9.0
Good, friendly and helpful staff, welcomed us with delicious mint tea. Comfortable room in moroccan style. Would definitely stay there again if such opportunity.
Benjamin
8 months ago
10.0
Even though it was for only one night, prior our departure back to FR, we have been greatly received, friendly, finding solution when it was required. All went perfectly. Well placed, close to the center (10 min walk) or the airport (15 min drive) in one quiet district of Marrakech. Thanks a lot
Cons: Nothing
Clauvis
9 months ago
10.0
Helen
9 months ago
9.0
Lovely Riad, in a good location. Clean. Very nice breakfast. The mosque is very close so you will hear the calls to prayer.
Wendy
9 months ago
8.0
Spacious and clean rooms, staff was friendly and breakfast was really good! Location was a short walk to the centre. Shower needed a bit of fixing so pressure was low but we didn’t mind.
Derek
10 months ago
9.0
Hamza and Abdul great hosts couldn't do enough .
Cons: All good 👍
Dora
10 months ago
10.0
Best service you can find. Staff always smiling and helpful, rooms clean and nice. Breakfast simple but very good. We stayed for 10 days and staff always ready to help or assist in any way. Short walks to markets and restaurants. Highly recommended!
Cons: Nothing
Alvaro
10 months ago
10.0
We had a wonderful stay at this Riad! Although we didn’t book breakfast, they kindly invited us to enjoy it every day — such a lovely gesture. The transfer service was also excellent and very convenient. All the staff were incredibly friendly and helpful, always making us feel welcome. The Riad itself is a peaceful oasis, ideally located in a safe area just a short walk from the main tourist attractions. Highly recommended!
Judith
10 months ago
9.0
Breakfast was very generous. We couldn’t eat it all. Fresh orange juice, freshly made omelette and pancake . Perhaps a little heavy on carbs - would have preferred bit of fruit instead of cake but it was probably traditional .
Smills0707
10 months ago
8.0
Comfy bed Friendly helpful staff Cleaned daily 😊
Cons: Breakfast was disappointing...ours did not reflect others around us
Jorge
10 months ago
9.0
Jobanputra
10 months ago
10.0
Rooms beautiful, clean and everything needed was available for a nights stay
Cons: We liked everything
Jobanputra
10 months ago
10.0
Ermias
10 months ago
8.0
It took a while to get breakfast but a very helpful and kind host. Great location. Helpful host.
Guy
11 months ago
8.0
The location was fantastic with the airport shuttle car arriving to its doorstep. The riad was lovely looking and the breakfast enjoyable. The staff was attuned though were not very forthcoming with recommendations. It did feel they had a lot to manage though.
Cons: Unfortunately hot water in the showers was a real issue. Either took a very long while and was then fine, or simply did not go beyond lukewarm.
Arnold
11 months ago
9.0
Nice hotel and good value for the price. Decent location with lots of restaurants a short walk away. Helpful staff. Room was fairly spacious and nicely furnished. Location was a little away from the Jemma el F'na which I liked. Parking was relatively close though it was basically full when we showed up at 3 PM - thankfully, managed to get a spot as I didn't want to be driving around in heavy traffic looking for another space.
Cons: One small nitpick - Breakfast didn't start till 8 or 8:30 if my memory is correct. We needed to be on the road early since we had a long drive ahead of us. However, things weren't setup for b'fast at the time advertized. It took a while to get the food.
Matthew
11 months ago
10.0
Bibiradjab
11 months ago
5.0
Quick early check-in, staff was kind and friendly, beautiful views from the rooftop, breakfast was okay, although it was a bit chilly in the morning on the rooftop, the riad location is close to the city centre and main attractions. Large comfortable bed and pillows.
Cons: We selected this riad because it was advertised as soundproof. In fact it wasn't. Very loud calls to prayer in the morning between 5am-7am were really annoying. And we also heard noise from the hall. Very old worn towels in the bathroom.. The riad facilities are old and worn. Our room was advertised as 30 sq.m , in fact it was no more than 16 sq.m. During our trip to Marrakech we stayed in three different riads and had what to compare to, and this riad was disappointing compared to the other two. Luckily we spent just one night in this riad and wouldn't choose it again.
Justyna
11 months ago
10.0
Holger
11 months ago
9.0
Beautiful riad with very stylish rooms. Friendly staff esp. Moha. Very clean. Very safe.
Cons: No fruit for breakfast. Very loud call to prayer from opposite mosque.
Holger
11 months ago
9.0
Beautiful riad with very stylish rooms. Friendly staff esp. Moha. Very clean. Very safe.
Cons: No fruit for breakfast. Very loud call to prayer from opposite mosque.
Holger
11 months ago
9.0
Beautiful riad with very stylish rooms. Friendly staff esp. Moha. Very clean. Very safe.
Cons: No fruit for breakfast. Very loud call to prayer from opposite mosque.
Irina
11 months ago
10.0
perfect location for exploring the city on foot. just around the corner from the tombs saadi with several restaurants in the area. the riad also has its own restaurant where you can dine on the rooftop of on the ground floor. the room on the ground floor was fantastic - with a large comfortable bed, good lighting, 2 couches in the seating area and a small refrigerator. there was no desk in the room but plenty of tables outside for working. the rooftop has tables and couches and even sun loungers to relax. the shower is great, with strong water pressure and it doesn't leak and flood the bathroom!
Cons: there is a mosque around the corner and every morning from 5:45 till about 7am there was almost non-stop call to prayer or prayer that felt like it was happening in the room. if you want to sleep late, this is not the place for you.
Line
11 months ago
10.0
The location is top tier 👌🏽, the decor, the staff…basically everything.
Zarin
11 months ago
8.0
good location every thing g on walking distance
Cons: the property cleaning was ok’ they can improve it will be good the breakfast need to improve the didn’t offer us morracan tea
Asma
11 months ago
10.0
Super friendly staff, great breakfast, perfect central location accessible by car. It was genuinely a great experience
Qayyi
11 months ago
10.0
My husband and I were really happy to spend our weekend getaway in this hotel. The room is so comfortable and clean.. the odor of it is very nice also. The employee, Hamza, is such a great man. He makes sure that we feel comfortable, not lacking of anything, enjoy the hotel's services. The breakfast is superb, I really like that red marmalade. The pick up and drop off airport are also the best. Right on time!! DEFINITELY POSITIVELY WE RECOMMEND THIS HOTEL.
Cons: I don't know about the policy to provide toothbrush and toothpaste in the hotel in this country but for me personally, it would be better to provide it, altogether with toiletries.
Mingshan
11 months ago
10.0
Hana
11 months ago
9.0
My husband and I felt very welcomed and looked after during our a few days in the riad. Thanks to Abdul Razaq and Hamza and the female staff (I don't know their names but they were all lovely). Service was great and breakfast on the rooftop was varied and tasty (consisted of mainly, breads, jams, pancakes). Regarding people complaining about the riad, I think you have to keep in mind that when staying in a riad it's supposed to feel like a home not a luxury hotel so keep in mind that's the experience you're going to get!
Cons: The room was clean however we booked the deluxe suite room as the bigger ones were not available. I wanted to book a bigger room (double room or executive suite) but they were not available when we booked. I felt like the one we stayed in was a bit dingy and on the smaller side. Still good value for money.
Ivana
11 months ago
10.0
Farhan
11 months ago
8.0
A quiet riad at the edge of medina, very close to Jamal Fna and other attractions in the city centre. The room (king suite) was nice and had the amenities as advertised. Warm water and clean towels. The staff were nice and friendly. You can hear the noise from outside but it's the same in all the older riads because of how they're built. We didn't have any trouble sleeping at night, everybody was respectful and kept quiet.
Cons: The breakfast is from 08-10 and doesn't have any eggs.
Sarah
11 months ago
9.0
Gorgeous accommodation with fine attention to detail - there was everything we needed. Good location.
Cons: Shower pressure was a little low
Lamorna
1 year ago
10.0
Ali
1 year ago
10.0
Vsry good and kind staff. Beautiful accommodation at a very convenient spot. Essy to find. Will definitely stay again.
Cons: Nothing Everything was perfect.
Kenza
1 year ago
9.0
Dillon
1 year ago
10.0
Stayed in about 6 different Riad’s here in Marrakech. They all look better than they are in picture but this one in particular was my favourite. It actually looks like the pictures. Very happy with my stay here and I recommend anybody that is trying to decide, just book this one.
Cons: Nothing
Vasilica
1 year ago
9.0
The location of this Riad! Very easy to find
Cons: -
Matthew
1 year ago
9.0
Alan
1 year ago
10.0
There was so much detail given to... EVERYTHING! Our host Moha (the owner?) was one of the most hospitable people we have ever met. From describing the local area and giving advice to ensuring there are enough plugs...to the setup of the rooftop and quality of breakfast...FAR above anywhere else we've stayed in Morocco actually!!
Claudiu
1 year ago
10.0
Mike
1 year ago
10.0
The friendliness of the staff - particularly Hamza and Abdul (and the lady that worked so hard but we weren't introduced to). Good breakfast. Excellent location. Peaceful. Beautiful traditional Riad with modern facilities.
Cons: All good.
Donny
1 year ago
10.0
Eveything except the shower water pressure.
Cons: As above, the shower water pressure was too weak.
Shivakumar
1 year ago
10.0
Diyaa
1 year ago
10.0
Quite , Calm , Cleanness , warm welcome and safe place to stay at! 3 minutes walk to Al Fena square
Cons: nothing
Jack
1 year ago
9.0
Khalid
1 year ago
10.0
Nice place. Good location
Cons: The light in the room was a bit dim for my wife. This particular room walls were darkish colour which made it worse. Other rooms seemed fine.
Zilson
1 year ago
10.0
The location facilitates to walk around the city centre. The structure of the hotel is good, the bed is comfortable but what stood out most for us was the cordiality and kindness of the entire staff. Special thanks to Abdul and Hamsa
Cons: The water from the shower took some time to heat up.
Vyte
1 year ago
10.0
Küplemez
1 year ago
10.0
This riad was absolutely amazing! From the moment we arrived, the staff went above and beyond to make us feel welcome. The room was spotless, beautifully designed, and incredibly comfortable. The location was perfect for exploring the area. Breakfast was delicious with a wide variety of options. I highly recommend this riad to anyone looking for a memorable stay. I can’t wait to come back!
Ricardo
1 year ago
10.0
Employees. Allowed us an early check-in, helped printing our boarding passes, gave good recommendations, kept our bags on the last day.. everything we needed. Made it a great experience, thank you very much!
Kachkoura
1 year ago
8.0
Remi
1 year ago
10.0
How welcoming the hosts were. The breakfast, the room. Everything was perfect
Cons: NA
Martin
1 year ago
10.0
Exquisite attention to detail! A beautiful blend of Moroccan and Turkish artistry. With only seven rooms the riad has a very intimate and family atmosphere. The staff are exceptionally attentive and courteous. They prepared a delicious dinner and made every effort to please us, which was entirely successful!
Cons: Some people may wish for a swimming basin but we didn’t miss it at all. We loved this refuge
Jim
1 year ago
10.0
Esther
1 year ago
9.0
Samad
1 year ago
10.0
Hamza and Said were amazing and very helpful, even the chamber ladies were always friendly and helpful.
Cons: Na
Sebastian
1 year ago
10.0
The staff was VERY friendly. The location perfect, in walking distance from all the main attractions. The room was clean and big with a nice bathroom. Definitely recommending it. Also had a nice breakfast included.
Cons: Sometimes the hot water was running low in the shower.
Elena
1 year ago
9.0
The hotel was wonderful! Nestled in the heart of the hustle and bustle of Marrakech, it offers a peaceful and quiet retreat. The staff was incredibly helpful and kind, making our stay even more enjoyable (even better than in many 5-star hotels I was staying in Morocco). Thank you for everything! I highly recommend it!
Cons: No drawbacks honestly, was such a pleasure to stay here!
Timothy
1 year ago
10.0
the place was spotless from our room to the terrace. the staff were friendly and helpful. the riad seemed to be in a safe place. the outside door is locked and there is someone at the front desk.
Cons: we had a bigger room with a couch and the air conditioning couldn't keep it cold enough. we were there for 6 days and the same thing ffor breakfast got old.
Willi
1 year ago
9.0
Ella
1 year ago
10.0
It was perfect location, the rooms were clean and spacious. The building and roof top are beautiful. The staff are amazing and friendly, the traditional breakfast was a great start to the day.
Cons: Nothing!
Sasha
1 year ago
10.0
Position, room, breakfast and Hamaz was very kind.
Cons: Nothing
Babar
1 year ago
9.0
Great location, great staff, spacious room and great price
Cristina
1 year ago
10.0
It was really Beautiful, breakfast was delicious, very good location. Staff really nice
Kieran
1 year ago
10.0
Kieran
1 year ago
10.0
Great location close to the main square and medina. The rooms are spacious and the showers hot. The roof terrace on which breakfast is served offers a great view of the city
Susan
1 year ago
8.0
Breakfast was good and staff were very helpful
Clara
1 year ago
9.0
Beautiful
Roman
1 year ago
10.0
Luis
1 year ago
10.0
I was looking for a Riad where I could work and that had a good location. If you need a strong Wi-Fi connection, this is the place. It was the best decision ever. The people working at the Riad are very friendly and help you with everything. If I come back to Marrakech, I'll definitely stay in this Riad again. Close to the Riad, you'll find places to eat and a supermarket.
Sarah
1 year ago
7.0
The room was clean and very comfortable The location was perfect
Cons: We asked to have our breakfast served at 8am but there was no one around. We had to wake the staff up so that we could have some breakfast so that we could get a taxi to the airport in time for or flight
Diego
1 year ago
10.0
Location was wonderful, price and nice breakfast in the rooftop
Cons: Nothing
Indigo
1 year ago
9.0
The staff were so kind and friendly. Abdo checked me in and he was welcoming, offering tea and even helped me to print some important documents. The room was much bigger and more lux than I expected. Spacious and comfortable with nice touches and soft lighting. The location is great, on a quiet street just minutes from the hustle and bustle. The wifi worked well and there’s a nice rooftop terrace too.
Cons: I loved my room but the only windows / doors opened to the restaurant terrace downstairs. Only a problem as I was on group floor and don’t bother me for the one night.
Marina
1 year ago
10.0
Hamza was the best host, he waited for us outside of the hotel and made sure we were comfortable and had everything we needed. He even woke up early to cook so that we could get breakfast before our flight!
Martha
1 year ago
10.0
Anjali
1 year ago
10.0
The people and the location
Cons: Nothing
Ali
1 year ago
10.0
Perfect location, very friendly staff. Good breakfast. Highly recommanded.
Cons: Nothing
Khalid
1 year ago
10.0
Katinka
1 year ago
10.0
Mr Abdo has everything good under control. Nice place to stay.
Viviana
1 year ago
9.0
We had a great time staying at Riad Sultan Suleiman! We went there for a week in August and we were greatly accommodated. All workers were very nice, very welcoming and very kind. We booked one of the suites and it was spacious, had AC and was overall comfortable. As they bake their breakfast goods in the house, the Riad feels very homely as it smells really nice of cookies or cakes. Breakfast is big and consistent and it is made in house. Location is great, it is a 10 min walk from Jema el-Fnaa and a 3-5 min walk from Badi Palace, El Mellah spice market and Saadian Tombs. Although close to the city center, the location of the Riad is in a quiet place.
Kaylee
1 year ago
10.0
I am so grateful we chose to stay here! Not only is this place exquisitely beautiful and unforgettable, the staff there really went above and beyond. If it wasn't for them, our trip to Marrakesh would have been so different. Having inside tips to how to find the actual workshops hidden deeply within the souks as well as helping with parking and luggage made the stay extra special. The upstairs patio is spacious and relaxing. I wish we could've stayed longer and I hope to come back someday. Thank you so much!!
Cons: N/A
Katinka
1 year ago
10.0
Mahomed
1 year ago
8.0
Location very good,breakfast was good.The staff were incredible especially Abdul Razak and Hamza.
Cons: Every thing was good.i recomend it very much.
Hamid
1 year ago
10.0
The property was very well presented, had all the facilities we needed and very clean. The staff were extremely helpful and friendly. We were very well looked after by Abdul Razzaq and Hamzah!
Cons: Everything was spot on!
Hisham
1 year ago
10.0
Ayoub
1 year ago
10.0
friendly staff especialy hamza we had great service and we had no problems at all very good i highly recommend this riad, the price is too low for what you get, it smelled good asswel
Marko
1 year ago
10.0
Everything looked so beautiful. Staff was very friendly especially Hamza and Abdul and the rooms were clean. The breakfast was also very tasty.
Cons: It is a bit on a pricey side.
Amir
1 year ago
10.0
Hamsa and Abdul are really nice and genuine people who were able to help us out with all that we needed, sorted us taxis and activities for better prices. Can’t thank them enough! Plus a very good location being 5 mins from Jemma el fnah
Asad
1 year ago
10.0
Staff were all extremely helpful and polite. The AC really did help after coming from outside Showers were very good also. The staff always were ready to help upon any request. Area was fantastic with money exchange, cash machine all close buy.
Cons: At times, waiting for the door to open took a few minutes when arriving during late hours.
Jacques
1 year ago
10.0
Hamza was amazing. immediately showed me around and was very cordial and made me feel very welcome.
Cons: Hamzat made the experience better!
Adnan
1 year ago
10.0
Was a very welcoming stay, I was greeted by Hamza who was lovely staff member, made us feel at home, the location was perfect, and the bonus was sometimes we would get up a little late for breakfast and they would still prepare it for me and my cousin, deffo reccomned staying here will be back soon ♥️
Jessica
1 year ago
10.0
I enjoyed everything. Staff was awesome I miss them they mad Morocco memorable. The room was awesome. Rooftop very special
Cons: The food
Matthew
1 year ago
9.0
Staff service is exceptional.
Cons: The air condition in the room is not very strong or not cooling enough.
Elisha
1 year ago
10.0
Gorgeous riad, perfect location & such friendly staff. Anything we needed they provided, our room was beautiful & clean. Really enjoyed my stay here & anytime I return to Marrakesh I would definitely rebook this riad!
Oluwabunmi
1 year ago
10.0
The ambience of the place gives you a true Moroccan feel. Every single staff member is curtious, ready to assist you, Hamzat and Abdul, especially. Truly a wonderful experience. Proximity to most places of interest for tourists is spot on.
Cons: Nothing. I liked everything about the Riad Sultan Suleiman.
Zeeshan
1 year ago
10.0
The hotel is just exceptional, from location to rooms and the food is freshly cooked made to order its just amazing. The staff is very welcoming and accommodating. I had an amazing time and would love to stay again and again..
Mohamed
1 year ago
10.0
Aadila
1 year ago
10.0
Ebrahim
1 year ago
10.0
The property was clean and smelled amazing
Cons: Not much
Imran
1 year ago
10.0
The staff were very friendly and helpful (Abderrazak & Hamza.) The Riad was clean and we had no issues. I would highly recommend this Riad.
Cons: Everything was amazing, no complaints
Roman
1 year ago
9.0
Ronnie
1 year ago
10.0
Everything and everyone!
Rafed
1 year ago
7.0
Joaquim
1 year ago
10.0
Nice road and very clean Just in the outskirts and a few minutes walking from the square Staff is great, 100% service Breakfast is perfect at their roof top. They organized even the taxi service for us and you could call them up during g the day for any arrangements. Quiet place Hamsa was a great host Great Road for the price.
Cons: Lack of swimming pool
Said
1 year ago
10.0
Everything. I was lucky to find this Riad that I extended my stay. What a great experience. They have a friendly and professional personnel (Hamza and the cook) and management (Abderrazak) they made feel very comfortable and welcomed.
Cons: Nothing
Said
1 year ago
10.0
First the location is very convenient and close to major attractions. Adding to that the comfort and the Moroccan design of the rooms.The courtesy of the hotel personnel. The breakfast on the terrace giving you a stunning view of the minaret of My Yazid Masjid
Cons: Nothing
Wellington
1 year ago
9.0
Location, food and staff
Cons: Nothing
Roza
1 year ago
10.0
Everything, this beautiful Riad and its amazing staff made our trip unforgettable. It was clean and we really liked our room, it was spacious and comfortable. They were there when we had questions and gave us very good tips. The breakfast was amazing and we enjoyed it a lot.
Cons: Nothing.
Kieran
1 year ago
10.0
Staff were excellent, very traditional but comfortable Riad. Different breads each day for breakfast. Room was nice and big.
SergioValenzuelaM
1 year ago
10.0
Service was excellent, the experience was a true definition of hospitality. Every single detail was covered, room was spot on, service was impeccable. The staff assisted us on everything, giving us advice of where to v visit and what times, helped us to organice the activities we wanted and comparing with people from other hotels, with a better deal. But my favourite part from the stay was the breakfast made by Hamza, who was always there for anything we would need.
Quest22478326398
1 year ago
10.0
My partner and I stayed in Sultan Suleiman for our first visit to Marrakesh. Where to begin with? This Riad is a true definition of hospitality; from our arrival to our departure, both Hamza and Abdul with the great assistance of Naima, who made sure that our room was spotless, made us feel safe, well taken care of, ensured to give us the best recommendations and a delightful inclusive breakfast every single day. They even offered us breakfast out of hours and organised all of our activities that, compared to other guests from different hotels turned out to be cheaper. They are truly committed to their guests by even being available 24/7 on WhatsApp and we cannot ask for more: this is our favourite accommodation ever and made us feel home. As a woman, if you are travelling solo, I can definitely ensure that this is a place where you will feel safe. NOTE: We recommend calling them directly as other websites charge fees.
Emma
1 year ago
10.0
Laura
1 year ago
10.0
My partner and I stayed in Sultan Suleiman for our first visit to Marrakesh. Where to begin with? This Riad is a true definition of hospitality; from our arrival to our departure, both Hamza and Abdul with the great assistance of Naima, who made sure that our room was spotless, made us feel safe, well taken care of, ensured to give us the best recommendations and a delightful inclusive breakfast every single day. They even offered us breakfast out of hours and organised all of our activities that, compared to other guests from different hotels turned out to be cheaper. They are truly committed to their guests by even being available 24/7 on WhatsApp and we cannot ask for more: this is our favourite accommodation ever and made us feel home. As a woman, if you are travelling solo, I can definitely ensure that this is a place where you will feel safe.
Jorge
1 year ago
9.0
Gisele
1 year ago
10.0
Luke
1 year ago
10.0
Elisa
1 year ago
9.0
The manager and the staff have been very helpful. The structure is centrally located in a nice and clean area. The taxi station is 2 mins walking, the main square is 10 mins walking distance and the souks are 7 mins walking distance. Breakfast is moroccan style, tasty and good. I highly recommend the Riad.
Zeki
1 year ago
10.0
Staff were excellent, loved the place and friendly service
Andras
1 year ago
10.0
Evie
1 year ago
9.0
Annie
1 year ago
10.0
The authenticity of the riad,the welcoming staff and the location . Heard no noise from the outside Medina.We were given a room on the ground floor so as no stairs.
Cons: We found the lighting a little dim for our liking.Apart from that no problem.
Yvonne
1 year ago
7.0
Peter
1 year ago
10.0
Riad Sultan Suleiman is located in the old town within walking distance of most tourist/cultural attractions. No need for a rental car. Staff is super friendly and extremely helpful. Daily breakfast was served on the beautiful rooftop terrace and we tasted different breads and pancakes over our 4 day stay, Highly recommended,
Cons: I can't find anything to complain about. For some the rooms are dimly lit but that gives it a certain atmosphere :)
Gianluca
1 year ago
9.0
Maggie
1 year ago
9.0
Location was great - close to several tourist attractions. All very walkable. The place is quite and clean. The room was very nice, designed to keep the hot sun out but also has an air conditioning unit if you should require. The bed was comfortable and noise was minimal. The staff were friendly and helpful. Breakfast on the roof terrace was a delight, with fresh orange juice, pancakes and coffee. All in all a great place to stay.
Cons: The shower could have been more powerful - but that's being very picky.
Keeley
1 year ago
10.0
Beautiful little Riad, peaceful and fab location.
Cons: There’s wasn’t anything we didn’t like.
Heather
1 year ago
9.0
The staff were very welcoming from the moment we stepped through the door by offering us tea and a chance to relax. The building was maintained and cleaned to a very high standard and had a genuine and authentic feeling. Abdo and Hamza were very nice members of staff with a great level of English.
Cons: Nothing
Fcasanova
1 year ago
8.0
Gotnoname
1 year ago
10.0
Location, room size, staff, everything was good.
John
1 year ago
9.0
Good location. Nice peaceful Riad with rooftop terrace, Staff were very friendly and helpful. Only ate in one night but the food is excellent, probably the best tangine i had in Marrakech.
Cons: The description of the rooms is a little misleading. The King size was nice but a little smaller than the website suggests. Would make sure to book an executive room next time.
Nicholas
1 year ago
10.0
Stefanos
1 year ago
10.0
Very kind people, the room was clean. The breakfast was homemade and delicious.
Paul
1 year ago
9.0
The location and the authenticity
Cons: No negative comments
Omotola
1 year ago
8.0
It was so comfortable and near the popular places. The food was great all through our stay and Hamzat was so helpful.
Cons: Nothing really
Nicolas
1 year ago
9.0
Great Breakfast, very safe and nice location and outsanding help from the staff.
Cons: It was difficult to sleep given the noises you could hear from other guests, but I guess all Riads have this problem
Wai
1 year ago
10.0
Riad in Kasbah area. Rooms were spacious and bed extremely comfortable. Breakfast was good. Location good for sightseeing near by. Roof terrace was a nice space to get away from the busy streets. Staff very helpful and was able to help print our board passes as we were travelling with Ryanair. (Otherwise would have been an expensive return journey) Definitely recommend.
Robert
1 year ago
9.0
This was not the first time I had stayed here, and again was warmly welcomed by Hamza and Abdullah, who could not have done more to make our stay a pleasant one. The property is quiet, but is located at the edge of the Kasbah and within walking distance of many of the sights, cafes and souks of Marrakech. The property is well furnished and has a great atmosphere, with the added bonus of a large roof terrace. I would recommend this property and certainly hope to stay there again soon.
Hj
1 year ago
8.0
Personel was very friendly and helpfull. Room was good
Cons: Riad was not easy to find. Navigation in bookingsite did not direct us to the right adress. No parking nearby
Jakub
1 year ago
10.0
Johannes
1 year ago
10.0
Very friendly service, very clean and tasty breakfast. Moreover very central location, looking forward to visit Riad Sultan Suleiman again
Lorraine
1 year ago
10.0
Everything was perfect. Location was fabulous and the staff were fantastic, they treated us like part of their family!
Cons: Nothing
Christopher
1 year ago
10.0
Ludovica
1 year ago
9.0
Angel
1 year ago
8.0
Staff supportive.
Cons: They don't give you the keys of the front door of the riad. You must ring the bell. Like it sounds in all the riad, if somebody is coming when you are sleeping, he will wake you up. The size of the suite is not the size described. But the place is good and staff is excellent.
Mai
1 year ago
9.0
Very central location, beautiful design. The room is very clean and spacious. Couscous at the riad is one of the best in town
Cons: Nothing
Monica
1 year ago
8.0
Parvin
1 year ago
7.0
The room is as clean
Cons: Breakfast was poor quality the first day they gave us e fee piece of bread butter and jam after we finished we ask why they don’t serve eggs they told us they have forgotten to bring us our omlett Second day they brought a half empty of cofffe which was cold and we really they brought the left over from other customers Shower was difficult to mix cold and hot water and in the middle of showers water get cold and you have to readjust the tap
Mujtaba
1 year ago
10.0
Service, hospitable, facilities, clean, clean towels everyday, comfortable,
Desanka
1 year ago
10.0
Nilesh
1 year ago
10.0
Riad Sultan Suleiman was a perfect stay in Marrakesh. The bed was large and comfortable. The location is very good and the staff provided us all the information about Marrakesh. They also helped us with local Mobile sim card.0
Cons: The room could have some air ventilation because we couldn't open the windows.
Makiini
1 year ago
10.0
The rooms were decorated beautifully and it was always nice and clean
Melissa
2 years ago
10.0
Found this Riad for a fantastic price, it was perfect and we really enjoyed our stay. The staff are very welcoming, friendly and helpful. The room was perfect size and clean. The rooftop terrace was so relaxing and good place to go to enjoy some sun and have a break from the hustle and bustle of the city. The breakfast was very good and filling. Very good location with everything nearby and easy walking distance. Highly recommend
Paul
2 years ago
10.0
Busy area but quiet riad. Very friendly staff, good food and a great location.
Peter
2 years ago
10.0
Great room ,great location neat to the tombs and the 2 palaces ,the medina is very close but near the edge where is more modern and you can eat
Cons: Lighting ,little dim for my taste , breakfast weird for Europeans,
Lizzie
2 years ago
10.0
Really friendly and helpful staff who went out of their way to assist. The bed was deliciously comfortable and the sun terrace was a relaxing peaceful oasis to relax and take a break from the hectic streets below
Cons: Can't think of anything.
Kathryn
2 years ago
9.0
The accommodation, staff and location were all excellent.
Cons: Nothing
Dina
2 years ago
10.0
This is a fantastic place! The people here are so nice. Great location. They serve homemade food which is absolutley delicious! I really recommend this place.
Cons: Nothing
Phil
2 years ago
10.0
Really good location, great breakfast, really helpful staff, lovely stylish room. Quiet at night. A real haven from the bustle just outside the door. Very clean, comfortable bed and dark room at night-helped with sleep. Easy access from airport and staff went out of their way to prepare breakfast for us even when we left very early for our flight. Welcomed with tea on the roof top area was lovely. Staff helped carry our bags up and down to the room as well as arranging transfers to and from the airport. All this helps make a trip simple and allows you to focus on just soaking up the sights, sounds and experiences that Marrakech offers. Good to have an all night reception ready to help when needed. Felt very safe and secure throughout our stay. Very good English speaking staff and those including the kitchen and cleaning staff always so welcoming. One of the team on day 1 and 5 of our staff helped us alot with laundry and other directions. We will return!!!
Cons: That we had to leave.
Chelsea
2 years ago
9.0
Great and comfortable stay in a Riad
nesrina926
2 years ago
2.0
My recent five-night stay at Riad Sultan Suleiman in Marrakech unfolded as a series of disappointments, overshadowing any positive aspects that might have existed. Upon our arrival, we were left unattended in the lobby for an extended period, setting the tone for a cascade of issues. The misrepresentation of the booked suites added to the frustration. Despite booking two suites via Booking.com, the reality fell far short of the descriptions. The promised "living room" turned out to be merely a double bed and two chairs, with a total space of approximately 15 square meters compared to the advertised 30 sqm. This vast disparity between what was advertised and what was provided created a palpable sense of dissatisfaction. Attempting to address this issue with the receptionist resulted in defensiveness and an unhelpful solution – a different suite for two nights followed by a downgrade to a noisy ground-floor room, which was impractical with an infant. Seeking a fair resolution, I suggested a refund for the price difference between the suite and an ordinary room, given the vast disparity in what was promised and what was delivered. Regrettably, this request was denied. The breakfast service, marked by a slow pace and a reluctance to fulfill reasonable requests for additional items, further underscored the lack of commitment to guest satisfaction. Despite my willingness to pay extra charges for a more fulfilling breakfast experience, the staff's attitude conveyed an unwarranted inconvenience. It is worth noting that “Hamza” and the “femme de chamber” were nice to us. The final night brought an unexpected twist as the receptionist decided to cook downstairs, resulting in slightly burned food and smoke permeating into our rooms. When we sought an explanation and resolution, the receptionist's defensive stance and dismissive response were disheartening. Throughout our stay, it became increasingly evident that the management not only resisted feedback but also engaged in dubious tactics to manipulate online reviews. The intentional cancellation marked as a "no show" on our last night, ostensibly to avoid negative feedback, revealed a concerning approach to guest relations. In conclusion, Riad Sultan Suleiman failed on multiple fronts—from misrepresented rooms to poor breakfast service and defensive management. The intentional cancellation incident, coupled with the vast disparity in the suites' descriptions, underscores the need for transparency and integrity in their operations. I strongly caution prospective guests to weigh their options carefully and consider establishments in Marrakech that prioritize genuine service, transparent communication, and a commitment to guest satisfaction.
V2038ENahmeds
2 years ago
2.0
Suites were a fraction of what was promised, and the lobby wait was unbearable. Breakfast service was slow and poor quantities. Bad defensive management and intentional cancellations to prevent negative feedbacks.
Raza
2 years ago
8.0
Julia
2 years ago
10.0
Location, friendly helpful staff, comfy beds, excellent breakfast. Roof terrace really nice.
Cons: Nothing. It might be nice to have a plunge pool if you came when it was hotter.
Hanadi
2 years ago
9.0
It’s lovely place , I liked the authentic traditional theme with those warm ,colors its clean & comfortable I liked the staff very much all are nice but in particular Hamza was very helpful.
Cons: I preferred more healthy breakfast or less pastries; but it was good in general.
Shanza
2 years ago
7.0
Cons: Breakfast was very basic, no variety.
Mohamad
2 years ago
10.0
Istvan
2 years ago
10.0
Nisa
2 years ago
10.0
Beautiful Morrocab style Riad, very clean and welcoming. Lovely room, fantastic hospitality and service from both Hamsa and Abdo. Hamsa even came out to our taxi when we arrived to accompany us to the hotel. Super delicious breakfasts! Location was perfect.
Cons: NA
Martynas
2 years ago
10.0
Luke
2 years ago
10.0
Yuyang
2 years ago
10.0
Service was absolutely exceptional and it was what made our stay so memorable. The breakfast and location were great too.
Lukas
2 years ago
10.0
Customer service was out of this world Breakfast was amazing Room was clean, big, and cute Hotel was in a good location Staff was insanely amazing
Cons: Everything was perfect. Especially at the price.
Natanael
2 years ago
9.0
Very good and complete moroccan breakfast. Excellent location, 10min away from Jemaa el fna, and across the street from the Saadian Tombs. Beautiful common area and huge room with very nice decorative details.
Cons: A better rooftop would give this accomodation the missing ingredient to be one of the best hotels in the city.
Bill
2 years ago
10.0
Very glad there was no earthquake damage.
Anouk
2 years ago
10.0
It was a lovely stay at Riad Sultan Suleiman! Hamza and Abdul were amazing hosts, very helpful and kind. The rooms were very clean and spacious. Breakfast was delicious.
Cons: Nothing :)
Philippe
2 years ago
10.0
Can
2 years ago
10.0
The place is amazing. The decoration of courtyard, the rooms are all just great. We loved it. Rooftop is also pretty nice. The staff is very polite and helpful. Abdul and Hamza are very friendly. There was another guy who was as friendly but we didn't get to see him much, not sure what his name was. Breakfasts were very satisfying. Room was amazing. Huge bathroom in our standard room. The hotel was located in a very nice street and it's very close to old town and the places you might want to visit. I can't tell you how much I loved this hotel. We always go for similar quality/star/prices of hotels when traveling and this was one of the best ones I've seen in that price range.
Robert
2 years ago
9.0
I had passed the door of the Riad a number of times before staying there on this most recent trip. I am glad that we did. The location is ideal on the northern edge of the kasbah. Our room was spacious and comfortable; everything was spotlessly clean. The manager Hamzah, could not do enough for us and was most attentive. All the staff we encountered were friendly, polite and helpful. I would recommend the accommodation and would certainly stay there again.
Carla
2 years ago
9.0
Great location, easy access to walk everywhere, quiet, welcoming, lovely staff. There are many riads is Marrakech, I’m sure as lovely. But having found Riad Sultan Suleiman, we would always return. Worth every penny and more.
Cons: Nothing! Only comment is, if you’d like to have supper you need to let them know in advance as the cuisine takes time to cook - but the flavours are the reward!
Hall
2 years ago
10.0
Lisa
2 years ago
10.0
Beautiful Moroccan style Riad with a nice location. Very helpful staff, good breakfast, and spacious rooms. It was the best riad/hotel both me and my partner have stayed in so far in Morocco. Would absolutely stay here the next time we visit Marrakech. The Riad also had different activites/ excursions you could sign up for, unfortunately we did not have time to go on any.
Cons: Beds could be a bit softer, but compared to other riads/ hotels in Morocco, Riad sultan had the softest once. Maybe its a moroccan thing to have harder beds:))
Kabir
2 years ago
10.0
It's very nice and quiet, most importantly you can walk easily to the market.
Mia
2 years ago
10.0
We flew in late and were greeted at the door with Moroccan tea and an excited staff member. He made us feel comfortable in the area as well as gave us travel tips for the city. The room was large with a big bathroom and shower. The breakfast was fantastic on the beautiful rooftop. I couldn’t be more impressed with the hospitality and accommodation.
Audrone
2 years ago
8.0
Philippe
2 years ago
10.0
Shamsun
2 years ago
9.0
Josiane
2 years ago
9.0
Breakfast was as expected.
Moana🌺🌊
2 years ago
10.0
Location and customer service. The Riad was beautiful, room and the amenities were fantastic.
Cons: Not applicable
rudolfr22
2 years ago
8.0
Very nice room, bath and WC facilities, well furnished. Very quiet at night, good sleep quality. Restaurant dinner very tasty. Breakfast excellent but their take away b'fast on the day of my very early departure was awful, old pancake and cake, a little cheese, no drink or fruit. For that price, they should provide something better. Satellite TV had no signal. WiFi good. There were 15 decorative pillows in the room and I did not know where to put them. Why so many?
Franz
2 years ago
8.0
I was given a very spacious room with a nice bath / WC. The water pressure on the shower was poor. just adequate. The room was well furnished but I found 16 decorative pillows a nuisance. The hotel was very quiet at night, I slept well. The TV had satellite channels nut not signal, so it did not work. The breakfast at the Riad was very good but the one they offered me on the day of my departure (I had to leave very early) was an insult, just an old pancake, some old cake and pieces of cheese, no drink, no fruit, nothing else, very poor. The restaurant meal was tasty. Staff were pleasant.
Cons: Limited air circulation, all windows to the interior courtyard, but I accept that Riads in the old town all have this problem. The take away breakfast on the day of my very early departure was terrible, old cake and pancake, 2 pieces of cheese, no drink, no fruit, terrible. TV satellite channels did not work due to no signal.
Piran
2 years ago
8.0
Philip
2 years ago
10.0
Staff were excellent, especially Abdul, who was very helpful. Room was quiet, good AC and plenty of space. Breakfast was very good, with great coffee.
Mile
2 years ago
10.0
Usamah
2 years ago
10.0
Very clean and great facilities. Good shower room and terrace with tv and air con in the rooms. Very Clean also.
Nasir
2 years ago
8.0
Bhaiter
2 years ago
10.0
Salmon
2 years ago
9.0
Really enjoyed my stay here. It's just a 15 minute taxi from the airport, and then the riad itself is a 10 minute walk into Jemaa el-Fna, the main square. The staff were really helpful, the room was comfortable and cool (good escape from the heat of the city) and the bathroom was clean. The breakfast each morning on the terrace was generous. And the resident cat up on the terrace was friendly!
Cons: For the price I paid for my room, there really isn't anything to gripe about.
Julie
2 years ago
8.0
Great location Wonderful staff
Cons: Door Bell range in the middle of the night
Said
2 years ago
10.0
Staff, the room and the breakfast
Cons: Couldn't think of anything.
Alex
2 years ago
9.0
Had an incredible stay at Riad Sultan Suleiman! The hospitality was truly exceptional, and the rooms were fantastic. A special shoutout to Hamza for going above and beyond to assist us during our entire stay. Highly recommend this riad for an unforgettable experience.
Umesh
2 years ago
9.0
As described in the photos, extremely friendly staff inc Hamza.
Cons: Weak showers with low pressure, lighting quite dark in the rooms even in daytime
Iqtidar
2 years ago
10.0
Location of the Riad was great, next to Taxi rank in a popular tourist area and mosque. Design of the Riad just like in the photos very aesthetic. Rooms well equipped with good bed and good air conditioning. Great hosts and service guiding you to have a great trip in Marrakech.
Cons: Everything was great in general. The only thing that didn’t make sense to me was that they charge for water in breakfast (30 MAD) whilst a glass of orange juice is included - apparently this is normal for all the Riads in the area but I feel atleast one glass or bottle or so should be included at the very least. Change starts with you!
Harit
2 years ago
7.0
Martin
2 years ago
9.0
Jamal
2 years ago
8.0
The property is quiet and not disruptive. The courtyard looks great in the the different lights as the day progresses and makes for a beautiful photo spot and relaxation area. Our room was spacious, clean and the bed was comfortable. The en-suite was fine, although there was no hot water during our stay, not sure why but I didn’t enquire about it as it was 40+ degrees in Marrakech and so I didn’t mind the cold water. The location is great! Right by the taxi station and a 10 minute walking distance or so to the jmaa el fnaa square. The staff are kind and helpful.
Cons: The breads and flat bread pastries for breakfast didn’t taste like the most fresh one’s available. The a.c isn’t very strong and doesn’t travel very far considering it is on the other end of the room from the bed.
Magdalene
2 years ago
10.0
Guericke
2 years ago
10.0
Great location, beautiful riad, super friendly and helpful staff.
Ashley
2 years ago
10.0
The staff are wonderful and the Road is magnificent
Alicia
2 years ago
9.0
Samiksha
2 years ago
8.0
The place, breakfast, friendly staff, aromas
Rocio
2 years ago
9.0
Is a super place at a great location
Anonymous
2 years ago
10.0
nice modern facilities, great location and staff were very helpful and friendly
Cons: nothing
Yordan
2 years ago
10.0
One of the best hotels with a great location. It is in the historical center of Marrakech, and at the same time it is on a clean and not noisy street. Clean and not noisy is difficult to find in Marrakech. Rooms are double the size compared with the similar price rate hotels. The bath and toilet are big. It has no pool, but this is fine. Most hotels that pretend they have a pool, the pool is not usable, as it is very small, jacuzzi size, and it is in the middle of the yard, where there are all the people. The staff is warm and helpful. Best value for money!!!
Sunette
2 years ago
10.0
Hani
2 years ago
9.0
Vu
2 years ago
9.0
The staff, Abdul and the team made us feel really at home. They did all that's possible to enjoy our stay at the riad and in general at Marrakech. If we would come back, we'll definitely stay again in this riad !
Cons: Nothing, except the loud prayers of the neighboring mosque early in the morning.
David
2 years ago
8.0
- Great staff. Very friendly and welcoming. Especially, Hamza went above and beyond our expectations when he helped us finding a good parking area - location, short walk from the main square in Marrakesh and other amenities - Nice and comfy rooms, furnished with taste - Beautiful Riad. Very well decorated
Cons: Minor comment: the traditional breakfast was very good, however the bread was sometimes reheated in the microwave so it was a bit chewy. But overall a fair breakfast.
Nikola
2 years ago
10.0
Like hotel with five star...for that money value far away the best riad in Marakesh. Hamza and other guy on reception also where nice and in every case was there for us. Also Hamza get up four o clock morning to prepare us breakfast for travel when we go airport.Amazing
Magdalene
2 years ago
10.0
The staff ( Abdo and Hamza) were super helpful. Abdo assisted in organising my days better, he speaks several languages. the place was clean and well organised.
Raisa
2 years ago
8.0
Staff is really incredibly sympatethic and you really feel their sense of service. They came to help with luggage when we were gerring off the car, were really helpful and mindful by giving us all info we needed to know concerning the surroundings and hotel facilities and served us tea upon arrival with some delicious moroccan pastries. The staff is really what made my stay in this Riad.
Cons: The only drawback point is that as the Riad is located in the center just beside a mosque, you wake up in the middle of the night with the praying time but that is also an experience in itself as you really feel like living in the time of the locals.
Luke
2 years ago
10.0
Haoxin
2 years ago
10.0
Haoxin
2 years ago
10.0
Khalid
2 years ago
10.0
Everything, especially the personal...
Cons: Nothing
Laura
2 years ago
10.0
Very nice staff, the room was very comfortable and very good breakfast
Cons: Not much daylight in the room as the windows looked inside the courtyard
Giacomo
2 years ago
10.0
The property is very beautiful with an amazing and peaceful rooftop terrace. The room was very spacious, beautifully decorated and with a very nice bathroom.
Caelan
2 years ago
10.0
Very clean. Staff great. Terrace amazing and location is right next to medina.
Gregory
2 years ago
8.0
Breakfast was good. Staff were very responsive. Riad was in a great location.
Cons: Call to prayer from local mosque before sunrise can be clearly heard, but overall was a minor issue unless a light sleeper.
Paulo
2 years ago
4.0
The Riad itself was very traditional, so definitely a pure Moroccan experience. The location was very good and the staff was always very polite and helpful.
Cons: Unfortunately the bathroom was not clean enough and they didn't to replace our towels. Also, they didn't clean the room during our stay or refiled the amenities (shower gel, shampoo). This was the minimum acceptable for any hotel, and they failed.
Christodoulos
2 years ago
7.0
Alun
2 years ago
10.0
Abdul and Youssef are very friendly and helpful at all times. The structure is very impressive and well positioned, we ate there in the evening and the food was really good.
Barb
2 years ago
10.0
So wonderful to stay here! Including: pick up to and from the airport, welcoming staff, breakfast and dinner at their restaurant, cleanliness of the room and it's (modern) bathroom. Triple sheeting! There is a lovely rooftop terrace and traditional courtyard. Mohab (sp.??) is a super friendly, polite, knowledgeable, and helpful manager. He spoke fluent English which was helpful for us, and gave us great advice on what to see and expect in Marrakech. A great value for the price, and if we return we will most definitely stay here.
Cons: All good!
Martina
2 years ago
10.0
Ziad
2 years ago
10.0
Paula
2 years ago
10.0
Beautiful interior, very clean and well kept facilities, and the staff were super friendly. Enjoyed every bit of this stay.
Cons: It gets a little hot and the ventilation in the rooms isn't fantastic, but AC is available.
Freek
2 years ago
10.0
superb location, spotlessly clean and the staff is super friendly and helpful!
Rui
2 years ago
10.0
I went to Morocco for a week and had different 3 accommodations. This was the cheapest one but the best value for money. It was the first and only accommodation that had a minibar, AC, breakfast included and a TV, which I haven't seen in other places in Marrakech (which were also more expensive). The staff was super friendly and kind, also allowed us to check out a bit later as we had a spa appointment. It was the best customer service we've had during our trip. The breakfast was also my favourite because they make it fresh while in other places they used to have ready breakfast, so some things went cold if you had it a bit later.
Cons: In terms of how the room looks like, it wasn't one of my favourite, but given the price it definitely met what I was expecting.
Matthew
2 years ago
10.0
The staff were amazing, so friendly and couldn’t do enough for you. The rooms were very clean and the interior was lovely.
Lawrence
2 years ago
10.0
A wonderful Riad! The staff were amazing, very friendly and very helpful. The location is excellent and our room was very comfortable. The building is beautiful and we really liked sitting on the rooftop terrace. The food was very nice and it was handy to have the option of eating at the Riad. 100% recommend!!
Meleesa
2 years ago
9.0
Lovely staff, very accommodating.
Agnieszka
2 years ago
5.0
a bit noisy but ok.
Cons: poor breakfast
Mayela
2 years ago
9.0
Excellent location and friendly staff.
Aminata
2 years ago
9.0
Lisa
2 years ago
9.0
Arya
2 years ago
10.0
Abdul and Mad were excellent hosts - very helpful - their cook and room staff were very good and cheerful - very welcoming environment! would love to go there again!
Cons: a water heater for coffee in room would be great
Jordi
2 years ago
10.0
excellent location Clean staff were all really kind and helpful breakfast in the morning was lovely useful insights into activities to do
Cons: n/a
Andreas
2 years ago
10.0
This was our favourite Riad so far. Everything is very high quality, our room was beautifully decorated and the staff was very helpful.
Cons: Adding eggs to the breakfast would be great but this is splitting hairs. Our overall experience was fantastic.
Aize
2 years ago
9.0
Maxwell
2 years ago
10.0
Ashley
2 years ago
7.0
I only stayed for one night, but the location of the riad was very easy to find as it was on a street that wasn’t busy at all. It’s a short walk to the main square. Abdul was friendly and helpful too. The room was clean, comes with bathrobes and face clothes which I appreciated.
Cons: Uninterrupted sleep was hard to get here. I could hear everything that was happening outside the room as there is no noise buffer. In the middle of the night, it sounded like someone was working on the roof. There is also a mosque right next door, so you’ll hear the call to prayer clearly as if it were coming directly from the riad.
Orit
2 years ago
8.0
Very good location. Friendly staff, good breakfast.
Cons: The room was very dark. no windows and the light was not not enough.
Danek
2 years ago
10.0
Cihan
2 years ago
10.0
Braeden
2 years ago
9.0
Beautiful rooms, exceptionally clean, nice hot showers and fast wifi. Great breakfast, nice location and friendly staff.
Cons: Building is quiet, but rooms are not well sound proofed, so it gets a bit loud when breakfast starts. Kind of what you would expect in an older building though.
Wayne
2 years ago
4.0
The Riad location is very good for access and walking to all the major sites. The rooms are very clean and the housekeeping excellent.
Cons: There is no minibar or fruits in your room as advertised. Just an empty fridge. Transfer (arranged by hotel) was not private, though other guests did not show. No great welcome or tea etc as mentioned by other guests nor any real explanation of anything. Breakfast was acceptable but invariably always cold. Biggest issue was NOISE ! lots of it, caused mainly be the large brass bolts securing the guest rooms and the doorbell to access the Riad. This went on all day from around 8am to midnight, either cleaners or guests coming and going , please get rid of these two things ! There is no peace at this Riad.
Agnieszka
2 years ago
10.0
Outstanding customer service and great food. From the moment we arrived we were welcome with a smile and Abdulrahman and his team went above and beyond to make our stay a memorable one. The room was very nice and comfortable, location was great but what really stand out was the customer service. They put all their hearts in what they do. The food was delicious, the best we tried in Marrakesh. Thank you for the amazing hospitality.
Cons: Nothing
Heimo
2 years ago
8.0
Sarah
2 years ago
6.0
The room and the decoration was very beautiful and comfortable. And the location of the Riad is amazing.
Cons: The doors of the room are hard to open and close. The guests wake up each other in the morning because the sound of the doors are incredible loud. The Riad is beautiful, but I can't recommend it if you want to sleep longer than 8 o clock.
Changki
2 years ago
10.0
Location friendly staff
Cons: Nothing
Ido
3 years ago
8.0
What a great location, really nice people , good breakfast, they assisted us in all of our requests
Cons: The shower pressure is not that strong
Aupu
3 years ago
10.0
it’s very close to the main roads and city center. simple but also elegant
Cons: wish there was more secured parking than street parking but it’s not that big of a deal
Jaclyn
3 years ago
10.0
Staff were so wonderful and nice, room was clean and comfortable. Great location!
Daniel
3 years ago
9.0
Lena
3 years ago
10.0
Very friendly and caring receptionists - Abderazzak & Mouad deserve the recognition for their excellent service and friendliness. They make the riad feel like home. I usually never go back to the same hotel but this was my 2nd time and my next stay in Marrakech will be there as well. Keep up the good work!
Cons: There is nothing negative to say.
Oktay
3 years ago
10.0
Location was perfect for us, easy to walk to Jemaa el-Fnaa (main square/bazaar). Also starting right from the Riad, there are historical places around (Kasbah, Saaidian tombs, less touristic streets, Mellah...) which we wanted to see by walking. In case needed there are a lot of taxis near the Riad, which we used and had no trouble by agreeing to open the taximeter/counter upfront, taking normal small taxis and knowing a normal travel within city shouldn't exceed ~3 euros (~30 dirhams). Of course larger taxis and bargaining is possible and longer distance means higher price...Rooms exceeded our expectations in terms of size, comfort, cleanliness, design etc. All the staff was very kind, informative and helpful. Moed (staff) was great, he helped us in every step check-in/out, finding taxi, explaining about Marrakesh/Morocco, practical tips etc.
Cons: All good
Nakvic
3 years ago
8.0
Dikran
3 years ago
10.0
Great staff, wonderful room, very nice location.
Cons: N/A
João
3 years ago
10.0
Louis
3 years ago
10.0
The Riad is stunning! Staff were really excellent, super friendly and helpful without selling us any tours which can be a problem in Marrakech.
Cons: -
Radu
3 years ago
10.0
Paul
3 years ago
8.0
John
3 years ago
9.0
Mathieu
3 years ago
10.0
Josiane
3 years ago
9.0
Peter
3 years ago
10.0
Umar
3 years ago
9.0
Brilliant location with very friendly and helpful staff. Feels like a secluded location away from the hussle and bussle. Feels very homely with a cosy roof terrace, breakfast served to each person with lovely fresh orange juice. Beautifully decorated and comfortable rooms with bespoke bathroom. Our first time staying in a Moroccan Riad and it did not disappoint. Only a short distance walk to everything needed. Close to a very beautiful mosque and made us feel like we were really experiencing the culture and local tradition. Enjoyed it alot.
Cons: Everything was brilliant, however when my wife asked for some water at breakfast the guy charged us 30dirhams for a bottle of water when it is 6dirhams from the local shop.
Tomasz
3 years ago
6.0
Philippe
3 years ago
9.0
Philippe
3 years ago
10.0
Vishal
3 years ago
10.0
The Riad is very beautiful and stunning.It is located at a perfect location. All attractions are very nearby and almost walkable.It’s very peaceful from the hustle and bustle of noisy Jemma Al fna square.We went there as a customer and came back with 2 good friends Abderrazak and Mouad.They are the best and feel us like we were at home away from home.I highly recommend this Riad to anyone without a second thought.Whenever I will be Marrakech my stay will be only at this Riad. Thank you so much guys
Cons: we liked everything
Francis
3 years ago
8.0
Very helpful staff, good breakfast with flexibility on time. Great location.
Cons: The room was smaller than anticipated and the bathroom, although clean, could be updated. It's looking quite scruffy.
Kristin
3 years ago
10.0
Loved the staff and housekeeping. Every day they changed the towels and made bed. Awesome interior style. Beautiful style and lighting devices. Clean and safe street. Helpful and friendly hosts. Cozy terrace and delicious dinner options.
Cons: Since the mosque tower is very close, the noise level is high, but you get used to it.
Roberto
3 years ago
9.0
Josiane
3 years ago
9.0
Maurits
3 years ago
8.0
The place and room was great for the money. Very spacious room with nice bathroom. Compared to many places stayed in Morocco and Marrakesh you get a proper closed off bathroom for privacy. The bed was comfortable as well as many beds in Morocco are quite hard.
Cons: The room could hear quite well the noise from the riad and it's close to the mosque where they would start from 5 am with the prayers. It will be very loud and it definitely woke us up.
Shuying
3 years ago
10.0
The
3 years ago
8.0
Irina
3 years ago
8.0
Helen
3 years ago
10.0
Giacomo
3 years ago
10.0
the staff helped us in every needs. the room was big and comfortable,
Cons: a bit noisy
Ahmad
3 years ago
10.0
everything
Cons: nothing
Adrià
3 years ago
10.0
F
3 years ago
8.0
location & staff
Cons: no windows to open for fresh air
Alejandra
3 years ago
10.0
Mauricio
3 years ago
9.0
Jane
3 years ago
8.0
Close to the square. Nice rooftop for relaxing. Great staff
Cons: Breakfast a little too late for us, as it was hot and we wanted to walk around early to avoid the heat.
David
3 years ago
9.0
Almut
3 years ago
8.0
well designed rooms, nice bathroom and good breakfast, staff was friendly and helpful
Cons: not a real Riad as there is no „garden“ inside. had problems with electricity but got it fixed, a bit noisy when people started moving.
László
3 years ago
10.0
Panagiotis
3 years ago
9.0
Sandrine
3 years ago
10.0
Such a beautiful and peaceful place. The staff was incredible. Their kindness and helpfulness was out of this world. And the breakfast was absolutely amazing... the cook is pretty imaginative and we had a different kind of cake or pancake every morning I can't recommend this riad enough!
Sylvain
3 years ago
9.0
Excellent location : easy access by taxi or car, walking distance to most interesting sites to visit, in a lively but not touristy local neighborhood. very good breakfast, very good bathroom, friendly staff.
Cons: We made our OWN MISTAKE by hiring a taxi from the airport ourselves. after lots of bargaining and hassles to get to the Riad, we understood that we should have taken the 15 euros option offered in advance by the Riad to send a transport to greet us at the airport. Take this option if you come from the airport !
Preisig
3 years ago
10.0
The really big room and it's Deco.
Baffour
3 years ago
10.0
perfect location just outside the hustle and bustle of jama el finna. our room was perfectly decorated and all of the facilities worked very well. breakfast was delicious and quite varied. most of all the staff were very hospitable and made our stay extremely pleasant. I would highly recommend staying here!
Cons: N/A
Khadija
3 years ago
1.0
Tge guy who working in réception in the night time he's so nice and professional in his work It was nice and he prepared breakfast for me because I had an exam at seven in the morning but The guy who working in a day time he was so rude and disrespectful He spoke to me rudely and shouted at me,I felt scared, I took my bags and went away.
Alejandro
3 years ago
10.0
Jordan
3 years ago
10.0
Perfect location, clean, friendly staff and comfy bed
Cons: Nothing
Lalla
3 years ago
10.0
Michael
3 years ago
9.0
Beautiful accommodation, friendly and helpful staff, convenient location.
Cons: Breakfast was a little underwhelming.
Mohammed
3 years ago
9.0
the Riad is excellent. great location, staff are amazing, especially Abderazak and Mouad. thry are super hospitable and nice.above all the price is reasonable. I highly recommend it !
Cons: everything was good.
Khan
3 years ago
9.0
Youssef
3 years ago
8.0
Very clean room . Good service . The employees are so friendly and polite.
Cons: The breakfast, so basic and not diverse. The lightning in the room is too dim .
Kiran
3 years ago
10.0
the staff
Charli
3 years ago
10.0
To begin with, this riad is absolutely stunning! Honestly could not have asked for more. The rooms are thoughtfully and beautifully decorated, the location is perfect, and the staff are very lovely and helpful. Mouad and Abdo were more than happy to ask any questions we had and gave us a lot of useful guidance about Marrakech. The breakfasts were also great, though it’s worth noting they are generally only served between 8-10am. However, on our last day, since we had to leave at around 7:15am, Abdo very kindly went above and beyond and prepared breakfast for us at 6:45am, which we really appreciated. In terms of location, it’s about a 12 min walk to Jemma Al Fna Square which we thought was perfect; since the square itself can be very hectic, we were glad to have somewhere quiet to escape to after an evening out in the hustle and bustle of the medina. All in all, we really cannot recommend this lovely riad highly enough!
Cons: The only thing that we weren’t too fond of was the rule that you can’t bring food or drink into the riad which was a first for us in Morocco. Also, the key you get is to your bedroom only, not the front door, so whenever you come back, regardless of the time, you have to ring the bell to be let in. However, it must be said that these things were only minor grievances - still a 10/10 stay!
Denis
3 years ago
10.0
I've spent with my family 8 days at riad Sultan Suleiman and we were impressed, on top of many other qualities, from the kindness of the staff and the cleaning of the premises. At any time the guys were there with a smile to try to help you out. Nonetheless the position of the riad is central and a throw of stone from the big square and many other sites. I would with no hesitation choose this riad again and I strongly recommend it to new visitors.
Cons: -
Sara
3 years ago
10.0
Nice place! Very clean! Staff very gentle.
Zachary
3 years ago
9.0
great location. wonderful staff. clean facilities!
James
3 years ago
8.0
Intl
3 years ago
9.0
Loved the location. First time to stay at the Kasbah and I must admit I prefer it to staying in the Medina. It is just a better location; you can walk everywhere and I love the openness and beauty of the area. In the Medina, I'm always conscious of getting lost especially late at night; not here. Staff are very kind and helpful. Breakfast is really nice and varied. Rooms look exactly like the photos - really lovely and opulent Turkish style. They did an amazing job with decoration. Excellent value for money. Cleaning is top class.
Cons: - While the rooms are spacious and opulent, the AC needs looking at. It is pretty ineffective. The room was so hot. Granted, it was a heat wave of 42-46 degrees celsius but the heat and humidity in the room was unbearable at times. The bed is far from the AC so the first night, I slept on the sofa to be closer to the AC. If they can fix the AC issue, I would return. The room also needs correct "snagging" as in fixing. The riad is new but things needs adjusting e.g. the toilet needs to be secured to the wall; the shower water pressure needs adjusting; tap needs to be tightened; lighting in room can be adjusted as it's a bit dark. No guests should also be allowed to talk in the main area late at night while people are trying to sleep. On my last night, people were chatting until 1:30 am in the main area until I asked them to consider those of us who were trying to sleep. Not a big issue but in most good riads, there are quiet hours from 10 pm to 8 am.
Sai
3 years ago
9.0
The staff was wonderful, helpful, kind and available especially Abdo but also the other guy( don t know the name). A warm welcom with moroccan tea and sweets directly in your room. The room was exactly like the pictures, beautiful and spacious. Breakfast was ok too. The riad was very calm and well located in the Kasbah quartier very safe even at night and just a little walk from the square jamaa el fna. I would come back
Cons: Globally the room and the bathroom were clean but it could be better.
Aleksei
3 years ago
9.0
Very friendly stuff, helping with the recommendations and making good breakfast and mint tea. Abdul is a nice manager, ready to help. Room is spacious and has everything needed.
Starts From
$73.00 / night
81 Derb El Hammam، Méchouar Kasbah, Marrakech, MA
Nearby Landmarks & Visits
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
Client Satisfaction
24/7 Support
Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com