InsiderInns - Get Closer to the Dream

Zlatka

1 week ago

8.0

Inrichting, locatie, lieve dames/personeel die heerlijk ontbijt maakten, taxi’s en excursies regelden. Dakterras is heerlijk om te zitten en te genieten.

Cons: Kamer (3 pax) is niet heel groot, maar ok en de badkamer is open aan de bovenkant, water/riolering ruikt een beetje.

Blanka

3 weeks ago

8.0

Beautiful Riad with big roof terraces, not far from the Medina center, helpful staff, daily cleaning of the room

Cons: Breakfast could be a bit more varied and with salty options would be even better. A shower curtain would be helpful in the bathroom to avoid flooding.

Emilia

3 weeks ago

10.0

przyjemny i bardzo klimatyczny wystrój

Jennifer

3 weeks ago

8.0

This is an older Riad that is located in a part of the Medina where it seems many locals live and is a little hard to reach with luggage.

Cons: The room was very small. Only a very short distance from the foot of the bed to the door. We had rain recently so all of the cushions and carpets were put away and that made the place look a little bare but is understandable.

Laura

3 weeks ago

8.0

Dmytro

3 weeks ago

8.0

Le personnel poli et bienveillant, le décor et l'ambiance vraiment authentiques, l'endroit calme au coeur de la médina bouillante.

Abramov

3 weeks ago

6.0

Расположение

Cons: Шумоизоляция

Villar

4 weeks ago

8.0

Olga

1 month ago

6.0

We liked the staff. They were friendly and helpful. The common areas of riad were beautiful and clean. It was quiet - no street noise.

Cons: The room held a lot of moisture in the air. It always felt humid. The bathroom doesn’t have a shower wall or curtain between the toilet and the shower - the toilet was wet after each shower. There were no hooks to hang the towels to dry.

susie

1 month ago

10.0

santiago

1 month ago

9.0

El personal muy agradable, Majda y su equipo muy profesional y siempre dispuestos a ayudar. El riad, sigue manteniendo el carácter de las cosas de otro tiempo, pero redecorado con mucho gusto y colores luminosos y alegres, todo ello envuelto en vegetación. Da gusto disfrutar de sus diferentes rincones y detalles, la limpieza es también destacable. Enseguida se accede a zonas muy bonitas de la medina y zocos.

Cons: Como muchos otros, es un poco complicado encontrarlo y esas callejuelas por la noche imponen respeto, a pesar de que la gente que encuentras por el camino es buena gente humilde, que no suponen ningún peligro.

hugo

1 month ago

9.0

Personnel aux petits soins

Cons: Pas de véritable piscine

Francisco

1 month ago

10.0

Our stay was absolutely excellent. The breakfast was delicious, the location was perfect, and the room was comfortable and beautifully maintained. What made the experience truly special was that the accommodation was a traditional Moroccan house, very cozy and full of charm, which allowed us to truly experience the authentic atmosphere of the city. The staff were extremely kind, respectful, and always willing to help. The cleanliness was impeccable throughout our stay, which we greatly appreciated. The area felt very safe, and the location was ideal—just a short 5-minute walk to the main souks, making it easy to explore everything on foot. Highly recommended for anyone looking for an authentic and comfortable stay.

Cons: There was honestly nothing we didn’t like about our stay.

Naomi

1 month ago

10.0

Great location, beautiful terrace, nice room, three of us stayed in one room comfortably. Staff organised outings, taxis etc - were very attentive and helpful

Isma

1 month ago

10.0

Riad au top, la chambre était spacieuse rien à dire. L’équipe est au top, merci pour leur bienveillance et leur gentillesse.

Marta

1 month ago

9.0

Sarah

1 month ago

10.0

Les chambres sont incroyables, les terrasses et le rooftop aussi, le personnel adorable, les chambres étaient vraiment propres

Laura Marlene

1 month ago

7.0

Das Personal war sehr süß. Schöner Innenhof. Alles sehr sauber. Gute Kommunikation.

Cons: Keine große Auswahl beim Frühstück. Alles sehr süß. WLAN schlecht. Kalt in der Nacht, weil Türen und Fenster winddurchlässig.

Daisy

1 month ago

4.0

The Riad is traditional and has lots of potential. Our room had character, pretty decoration and was clean on arrival. In the courtyard, there are lots of lovely plants/trees and birdsong.

Cons: Unfortunately, we were disappointed with our stay at the riad. While it is located in the Medina and about a 15-minute walk from the souks and restaurants, the immediate area felt quite isolated and off the beaten track. As two female travellers, we felt uncomfortable walking through the dark streets around the riad, particularly on our first evening when we struggled to find it. Signage was very limited and, due to poor mobile service, we were unable to contact the accommodation for help. On arrival, and throughout our stay, the staff provided very little information or guidance. For example, we were not told about breakfast times and there was no guest handbook available. When we requested clean towels after a couple of days they were placed in the room, but other basics were overlooked — we were not given a clean bath mat and had run out of toilet paper. The riad itself feels quite tired and appears to be in the process of being tidied up. The terrace was scruffy and the seating was missing cushions and in poor condition. There was also a persistent sewage smell in our room. We also found the door to our room difficult to lock, and with no safe available for valuables this made us feel uneasy. Breakfast was fairly basic and served in a dark, very cold room which lacked atmosphere. Overall, it felt as though the riad may not have been operating at its best, possibly due to it being early March. However, the price and description did not reflect that it might not yet have been fully prepared for guests.

Boris

1 month ago

9.0

Murphy

2 months ago

3.0

Beautifully decorated

Cons: Location was impossible to find. Two taxi cancelled and one just dropped us as he was unable to find it either. The owner was not contactable. We had just driven round Morocco on a motorcycle and never had an issue finding the accommodation we booked. When finally we found it the owner was very unwelcoming.

KELLY

2 months ago

7.0

Nous avons été très bien accueillis durant tout notre séjour, le personnel est très gentil. Le Riad est joliment décoré et dispose d’une terrasse et d’un Rooftop avec vue sur la médina. La chambre est propre et dispose de deux petits placards. Le petit-déjeuner est très bon. Il est possible de réserver des activités et d’organiser le transfert entre le Riad et l’aéroport (non testé car j’avais déjà tout organiser).

Cons: Le matelas dans le lit n’est pas confortable. Une fenêtre de la chambre (suite) ne fermait pas. Humidité dans la salle de bain. Le bruit des travaux en cours juste à côté ne permet pas de se reposer complètement. Le quartier est moins safe que d’autres quartiers dans la médina, et assez « loin » de la place Jemaa el Fna (15 à 20 minutes à pied selon l’heure de la journée), attention aux personnes qui voyagent seuls. Il est préférable d’utiliser Google Maps et non Plan sur Apple !

Leonardo

2 months ago

10.0

Original , muy estético, una terraza muy bonita y el personal muy amable y servicial

Cons: No puedes ver el amanecer ni el atardecer desde su hermosa terraza

Martina

2 months ago

7.0

은해리

2 months ago

7.0

Cons: 미로 한 가운데

Irene

3 months ago

8.0

El desayuno

Cons: La bañera se atascaba

Thomas

3 months ago

8.0

ayoola

3 months ago

6.0

Khaoula

3 months ago

9.0

Ferdinando

3 months ago

10.0

Tiago

3 months ago

10.0

Fantine

3 months ago

10.0

Fantine

3 months ago

10.0

Tania

3 months ago

9.0

El patio del Riad es una maravilla, la limpieza, la amabilidad del personal, las habitaciones, todo muy bien. El desayuno también estupendo.

Cons: La ubicación es peculiar, ya que está en un callejón algo alejado de la plaza principal.

Celine

4 months ago

10.0

Maria

4 months ago

8.0

Disponibilità del personale

MARJORIE

4 months ago

8.0

Muy atento el admunustrador, nos ayudó con el.taxi y con lo que necesitamos. A diferencia de otros hoteles mas gra des, la.limoieza orden y decoración muy por encima de otros.

Cons: Me hubiera gustado mas señalizacuón ya que estaba en un laberinto de calles

Jozsef

4 months ago

9.0

Our first Riad, but it was quite good. Nice and helpful people worked there. We had a good breakfast.

Cons: It was quite difficult to find the Riad and only on foot.

Abdelhafid

4 months ago

7.0

Nous avons passé une seule nuit dans ce Riad, un peu isolé mais très bien situé et décoré avec goût, mais il y a un problème d'écoulement d'eau, ce qui fait dégager une mauvaise odeur dans la chambre. Aussi, il pleuvait la nuit, il y avait de l'eau de pluie qui coulait dans les escaliers constituant des flaques d'eau partout. L'accueil était parfait pour une dame souriante qui nous offert du thé et pâtisseries marocains!

Cons: Une mauvaise odeur!

Mateja

4 months ago

10.0

Elspeth

4 months ago

7.0

Great communication. Good location. Dinner was delicious and breakfast was good. The map we were given on our first night was SO helpful for finding our way back!

Cons: N/a

LAURA

4 months ago

9.0

Puntualidad en las recogidas al aeropuerto y vueltas al aeropuerto. La atención de los empleados. Buen desayuno.

Cons: Algo de frío el la habitación, porque el aire no funcionaba bien.

Jithin

4 months ago

9.0

Giulia

4 months ago

10.0

struttura bella, colazione spaziale e personale sempre disponibile

Cons: nulla

PILAR

4 months ago

10.0

Melissa

5 months ago

10.0

Tout

Badiller

5 months ago

5.0

Zahoor Ahmad

5 months ago

8.0

Dandrea

5 months ago

9.0

Siamo state benissimo presso questo Riad, tutto molto curato e pulitissimo! La colazione era buonissima con torte e pane fatti in casa. Tutto il personale è gentile e super disponibile soprattutto Majda che è di una dolcezza unica! Grazie di tutto ❤

Cons: Tutto ok!

Romina

5 months ago

8.0

La propreté des chambres ! L’accueil de la dame du petit déjeuner toujours très serviable et souriante. L’aide d’Ayoub pour nous trouver un taxi à la dernière minute. L’emplacement un peu éloigné fait qu’on découvre vraiment la médina auprès des locaux. Ce que je pensais être un défaut s’est en fait révéler être un véritable atout.

Cons: L’accueil par le gérant (je pense). La barrière de la langue n’a probablement pas aidé mais les autres intervenants relèvent le niveau.

ROMS17

5 months ago

8.0

ROMS17

5 months ago

8.0

Super emplacement du riad Le personnel est aceuillant et réactif. Le cadre est reposant et conforme aux photos Les chambres propres et et décorés d'une manières simples

Cons: La nourriture proposée par le riad qui je pense pourrait être améliorée

Špela

5 months ago

9.0

We had an early check out and they prepared breakfast to go. So kind. It was very quiet.

Carol

5 months ago

8.0

Veronique

5 months ago

8.0

Goede locatie Altijd iemand beschikbaar voor vragen

Cons: Zwembad had troebel water

Mirka

6 months ago

10.0

Wunderschönes Riad mitten in den Gassen der Innenstadt. Es ist total ruhig - eine wahre Oase!

Cons: Harte Kopfkissen

Nassetta

6 months ago

9.0

Faiza

6 months ago

7.0

trevliga personal, boende i närhet till den mesta gång avstånd, men ligger i jätte trånga gator, inga bil kan komma in till dörren ,måste gå minst 5 min för att åka taxi, gbs eller karta behövs.

karine

6 months ago

7.0

Zoë

6 months ago

9.0

Super lieve gastvrouw, mooie kamer en schoon.

Séverine

6 months ago

9.0

Bon emplacement du riad pour visiter, agréable et verdoyant. Chambre agréable et bien décorée, patio verdoyant, terrasses sympas.Le personnel est adorable. Nous avons aimé y séjourner

Ana

7 months ago

9.0

Da pequena piscina, da decoração dos quartos, da tranquilidade e simplicidade. O yunnis era incrivelmente simpático e prestável. A limpeza também era óptima.

Cons: Não é não gostar, mas chegamos tarde (as 23h) e pedimos em avanço jantar ou algo para comer que não foi possível. Compreendo mas pelo menos uma garrafa de água teria sido simpático. No entanto esta situação não limitaria que voltássemos ao Riad.

Simone

7 months ago

8.0

Jennifer

7 months ago

10.0

Súper amable el personal

Cons: Que el aire acondicionado da directamente en la cara y me resfrié. Deberían poner la cama a otro lado que no pegue en la cara. Porque igual hace calor y había que ponerlo

Silvia

7 months ago

9.0

Die Gastgeber waren super lieb und hilfsbereit. Das Zimmer war geräumig und sehr sauber. Die Dachterrasse war ein wirklich ruhiger Rückzugsort und mit Liebe gestaltet. In dem Riad konnte man dem Trubel der Medina entfliehen. Für den Rücktransport wurde uns ein Taxi gebucht.

Cons: Das Riad liegt in einer eher dunkleren kleinen Gasse, aber es war nicht unangenehm. Das Frühstück war leider etwas eintönig und jeden Tag dasselbe. Frisches Obst/Gemüse wäre schön gewesen. Je nach weiteren Gästen ist das Riad etwas hellhörig.

rashed

7 months ago

10.0

Everything about it

Cons: Nothing

Ines

7 months ago

10.0

C’était propre, confortable, le personnel était très sympathique. Je recommande! Je reviendrai avec plaisir!

Estera

7 months ago

10.0

Such a clean and comfortable place! Aesthetics

Fehdaoui

7 months ago

10.0

Clean and calm and stuff is so nice of them they help u alot

Oumnia

8 months ago

10.0

We booked our stay last minute and with the help of Mohammed, who was really nice and professional, it was easy to check in and to find a parking. Thank you Mohammed for your lovely attitude. You made it easy for us ! Regarding the Riad, we loved it. We got two rooms and one of those was the suite and it was very beautiful and authentic. the rooftop terrasse is so cozy and cute. I will definitely go back to this Riad

marlene

8 months ago

10.0

Mariona

8 months ago

7.0

La decoración era bonita y la chica que nos recibía, Majda, era muy simpatica. Buena ubicación cerca del centro.

Cons: El desayuno un poco justo y la cama un poco incomoda, tenia un metal en medio. Cuando llegamos no había papel higiénico.

Pierric

8 months ago

8.0

Nikaury paola

8 months ago

10.0

Gill

8 months ago

6.0

Good place. Very beautiful Riad.

Cons: Outside street was full of junkies. They threatened us and asked us to pay them for using their street. We left after 2 hours. Didn't stay. Sadly have to book another hotel.

Hoyos Lizarraga

8 months ago

8.0

El recibimiento del anfitrión Simo.

Cons: Algo alojado de la Plaza Jemaa el Fna

Hugo

9 months ago

10.0

Great rooftop, nice rooms, very calm even in the medina, really really nice receptionist. Love the guy (no homo)

Cons: Nothing it was great. I would reccomend this riad to anyone

Ewelina

10 months ago

8.0

Jenny

11 months ago

7.0

Quiet and peaceful Riad, lovely roof terraces. We stayed in a suit on the top floor, the room is nicely decorated with a good layout and enough space for two. There is daily cleaning, 24 hour staff, and the staff are all very friendly. We liked the location as it was away from the chaos and noise of some parts of the city, but still a walkable distance to everything. You have to walk a bit to take a taxi or bus, which we didn’t mind.

Cons: Would be nice to have some additional amenities in the room/Riad, such as a mini fridge, coffee/tea making. Breakfast was served well every morning, we would have liked a bit more variety such as some eggs, olives or vegetables as we typically don’t eat sweet breakfasts. But overall still ok.

Lee

1 year ago

10.0

Marcelina

1 year ago

10.0

Beautiful Raid, full of plants and trees and singing birds. All the staff wonderfully helpful and very nice. The location is perfect, we had no problem getting there

Goda

1 year ago

10.0

The location and the road itself was so beautiful! The staff were incredible lovely and helpful, our taxi driver couldn’t quite find the road so he offered to call the staff there and they arranged for them to come and meet us so she could show us the way. The road was incredibly peaceful and so beautiful, with an amazing view from the roof that had beds and tables etc. Genuinely couldn’t be happier with the stay! Would come back over and over again.

Orlane

1 year ago

8.0

Beautiful Riad, great breakfasts, kind and helpful staff, well located in the a quiet part of the Medina

Arianna

1 year ago

9.0

Wonderful location. Out of the thick of the medina centre but within perfect walking distance of everything. Great room and lovely staff who always greeted us with a smile. Beautiful courtyard and rooftop terrace.

Cons: The breakfast was slightly on the smaller side - but we weren’t expecting it to be included so a bonus nonetheless!

Sara

1 year ago

8.0

Benvenuti

1 year ago

8.0

Breakfast was nice, the location is great.

Cons: They could leave some tea / coffee for guests in the common area.

Dmitry

1 year ago

10.0

Very cute hotel, beautiful terrace, nice staff. Very romantic place on the roof, location close to Souk. Calm and nice place

Hinett

1 year ago

10.0

Pierre-yves

1 year ago

7.0

Helena

1 year ago

10.0

Lovely clean property, beautifully decorated. The staff were incredibly attentive and friendly! Only a short walk into centre of Marrakesh.

Jolly

1 year ago

9.0

Great location Very clean Beautiful decoration Lovely breakfast Staff were kind and helpful

Cons: The telephone number didn’t work the day we arrived so it was tricky to find but luckily a helpful man guided us there

Julia

1 year ago

10.0

Although it was a bit difficult ti find. Thank goodness for Google maps and really friendly locals. The Riad was beautiful inside, staff were amazing friendly, helpful always smiling and happy made for a very pleasant stay.

Cons: As stated above was a bit challenging to find but so welcoming and wonderful when found.

Hiba

1 year ago

10.0

Everything was amazing. Looked exactly like the pictures. Everything was clean. The breakfast is tasty and the staff were very nice and helpful.

Cons: The walk to the Riad might look a bit sketchy especially at night but it was pretty secure. We had no bad encounters on the way.

Yael

1 year ago

9.0

Riad Dar Nael is an oasis of peace in the middle of the bustling Medina. The place has been decorated with an amazing sense of style and great attention to details. The Riad has been peaceful and quiet and offers many corners to sit, enjoy, and relax, including a lovely rooftop.

Cons: It has been a little challenging to find the place , but then again that's part of the deal when booking an accommodation in the labyrinth like old town... :)

Alvaro

1 year ago

9.0

Amenities and facilities

Cons: The wifi was slow

Maya

1 year ago

9.0

The property was very peaceful and clean. The staff were lovely aswell.

Mohammed

1 year ago

10.0

Excellent location, clean and very traditional

Denise

1 year ago

6.0

Riad is beautiful and very green! Loved the birds singing at all hours. Not too far about a 20/25 min walk from the main square. 10 min walk from Madrasa and Secret garden. In a lovely residential area. We were given some mint tea and Marzipan on arrival and stuff were very helpful. Terence was fantastic.

Cons: Property is in need of updating. Plaster is crumbling on walls and windowsills. Wires were coming out of the plug sockets and There was a large clump of blonde hair in the shower and the swimming pool had so much chlorine when the children tried to swing it stung their eyes, They were ill for 2 days as a result. Property is more a hostel. Value for money was ok, but we stayed at much better Riads for the same price. Breakfast was not great no variety, just tea, milk and some pastries.

Eliya

1 year ago

8.0

The hosts were very kind and sweet,i really enjoy my stay. Room was spacious and clean.

Cons: Location a bit hard to find and lack of fresh fruits for breakfast. Also the wifi is bit weak on the second floor and none on the terrace above.

Ama

1 year ago

9.0

Everything was awesome! I’d love to highlight a few things: the welcoming Moroccan tea was great, and they sent an employee to pick us up from Bab Elkhames. They were attentive and sent us messages to coordinate. We walked a little to get there, but it was a good experience to explore the narrow streets of Marrakech. The breakfast was delicious, especially the Harcha bread. The staff was very friendly, and I loved it. It was also inexpensive for the quality they provided.

Cons: Nothing for me ;)

Chantel

1 year ago

8.0

Nouman

1 year ago

7.0

Cooperative staff. Nice cultural decorations. Great rooftop for relaxing and chitchatting. Breakfast was also a plus point. We were quite satisfied.

Cons: Bedsheets could have been cleaner. There was a mirror on the top of our bed in the room. Other people can see inside the room from outside through this mirror. But we covered it with a cloth. I seriously suggest this mirror to be removed.

Alice

1 year ago

9.0

Really cozy and beautiful environment. The interior of the riad was wonderful and every detail was carefully thought out. The breakfast was tasty and the mint tea was really good. The staff was always helpful and we got tips from them. A truly wonderful and unique experience. Thank you:)

Cons: The cleanliness of the rooms could be invested even more. In addition there could be even more signs outside so that people can definitely find their way there. We stayed opposite the breakfast room, so the sounds could clearly be heard in our room compared to the rooms on the upper floors. It's always a shame that other travelers don't necessarily think about their volume at 6-7 in the morning... Which is of course not the host's fault, but be prepared for it.

Cathy

1 year ago

10.0

A charming hotel hidden in the old Medina which was lovely for us. Loved the courtyard and the outdoor area near our room. Perfect for relaxing. It had great Moroccan ambience.

Sacha

1 year ago

10.0

V

2 years ago

7.0

The look of the Riad inside was great - BUT WE COULD NOT STAY HERE DUE TO OUR OWN SAFETY. The Owner was quite understanding of this too.

Cons: The safety elements of the location of the Riad. Walking too the Riad after the taxi pick up from the airport created anxiety as it was a ten minute walk... fine for the day but the evenings could be a issue particularly the walking through the little alleys with little/no street lights. The pick up location for taxi again far to walk too.

Sukvir

2 years ago

6.0

The lighting was great in the Riad. The breakfast is amazing which makes up for the negatives in the Riad

Cons: It’s not a place to stay for more than a day as the beds are very uncomfortable and you can smell damp from the toilet due to it being in the same place as your bedroom

Jacalex

2 years ago

10.0

The road itself is amazing, cozy and the terrace has an awesome view. The breakfast is also good. No complaints at all.

Cons: Trying to locate the road can be difficult and walking from the main bus stop is 5 Mins

Niharika

2 years ago

8.0

Irina

2 years ago

3.0

The gentleman working during the nightshift has been very kind to us and the lady responsible for the breakfast service seemingly did her best to get in touch with the property manager, but without any success.

Cons: Out of 5 nights we had initially booked, we spent only one night at this property (actually just a few hours!). We arrived late at night and upon our arrival had bitterly discovered that the property did non AT ALL correspond to what we had seen on the pictures! The facilities were old, the spaces were poorly lit, there was a terrible smell in the room coming from the toilet, the showers were old and dirty, the blankets were shabby and smelly and the bedsheets had holes!!! We literally could not even sleep at that place. In the morning we urgently asked to talk to the property manager, but we had been referred first that he was busy at another Riad, then that he was sleeping, and after all that he did not want to meet us! We texted the property manager via booking.com messaging service, but he never replied to us. We literally never saw this person: he did not check us in, he did not provide us any information about the place, he never replied to our messages and never even tried to meet our concerns. To anyone looking at the bright and lovely pictures of this place I strongly recommend to think twice before booking it, since in reality it presents itself in a completely different way!

Julie

2 years ago

3.0

Ossama greeted me with an amazing welcome. he didnt know i was coming because i was a very last-minute booking and it was after midnight, i booked the room as I was walking through the square and arrived within minutes! I asked him to bring coffee to my room at 9am, not really expecting it to happen - it did! Thanks Ossama. All the members of staff were friendly and helpful. The riad is very pretty

Cons: The bed was as hard as rock, the pillows were flimsy and the stench from the drains was disgusting. The room had lovely big windows but the curtains did not block the light! I hardly slept! Somebody needs the bring u-bends to Morocco!

Péter

2 years ago

10.0

Jakub

2 years ago

9.0

Aiza

2 years ago

9.0

Good value for money

Cons: The alleys going here is a bit narrow.

Simba

2 years ago

10.0

Neele

2 years ago

10.0

We enjoyed our stay in this riad a lot. Their Moroccan hospitality is incredible. Very nice and welcoming hosts. Very nice, bright but authentic interior and a rooftop with an astonishing view over the roofs of the Medina especially in the evening. Also very affordable. I would recommend this riad to everybody who looks for good price performance and welcoming hospitality!!! Always again!

Cons: Honestly Nothing. It was a little hard to find when we arrived.

Bults

2 years ago

9.0

Really nice stay and very nice staff. The Riad is beautiful and I felt really safe and good at the place. it's easy to connect with people there. The room was beautiful and bed was comfy. It's very quiet there, which is a great contrast with the busy Marrakech

Cons: Despite what's stated on booking, I couldn't pay with card in the property. It took me a long time to get cash and the cash was expensive to get from the ATM. So that was a bit of a bummer.

Cilla

2 years ago

9.0

The riad was beautiful, clean and cozy. Staff was nice and helpful.

Cons: Only downside was that the AC didn't blow warm air so our room was very cold. Also the bed was quite hard.

Masrur

2 years ago

7.0

Decor

Cons: Abit smelly

Chrysoula

2 years ago

10.0

Located in the Medina within a walking distance from the Jemaa el-Fna main square. Behni, who runs it, came and collected us from where our taxi driver dropped us (1-2mins walking distance) as it’s not approachable by vehicle and the Medina is like a maze. We arrived late at night (22.30) and although we hadn’t made a reservation, after requesting food upon arrival, we were served the most delicious chicken and olives Tagine (picture) and chicken pastilla. Very clean and tidy and the staff friendly and helpful.

Farhan

2 years ago

5.0

Location was good. Staff every nice and helpful.

Cons: Very ordinary room. The staff who checked us in on the first evening was well spoken but a bit oversmart and had no knowledge of what was available at the property in terms of blankets, heating, etc. so we had to sleep in a freezing cold bed and room without heating for the first night. We came the know the room A/C had a heating function only next day when new staff arrived. Not as displayed in the pictures. Freezing cold despite the A/C having a heating function which was not effective at all. Breakfast was very ordinary with bread, bread and more bread, all served in a freezing cold dining room where there was one movable heater but with the door open all the time it had no effect and if there were multiple guests only one table could use the heating. The Bathroom wall shared with the room had open spaces so anyone using the bathroom had no sound proofing whatsoever. The door locks were rickety and difficult to use and the bathroom door had no lock or bolt. We couldn't wait to get out of the room and the property. Don't think we will ever go back to that same place. Contacting Booking.com was no help at all as they raised their hands and said sort it out with the property staff. Beats me how this property got such a high rating, perhaps all the others stayed in the summer time.

Elias

2 years ago

10.0

Beautiful Riad! Very friendly staff. Breakfast was okay. Location was very good and central. But in the evening the narrow street which is leading to the Riad is very dark and poor lightened. To keep in mind if you are traveling alone and get frightened quickly.

Cons: Everything was perfect!

Pooja

2 years ago

10.0

Susanna

2 years ago

10.0

We really enjoyed our stay there

Cons: The second day the wifi wasn’t working

Judit

2 years ago

9.0

staff was really nice, room very comfortable and clean, terrasse very well decorated and perfect to chill

Cons: location is a bit far, 20 mins walking distance from jemma el fna the rest was amazing!!

Clarissa

2 years ago

10.0

Clarissa

2 years ago

10.0

1) Staff - excellent; caring; helpful. 2) Facilities - stunning terrace; secluded; quiet; comfortable beds; powerful showers.

Cons: Nothing

Weronika

2 years ago

10.0

Beautiful and very aesthetically pleasing place. The staff was super friendly, helpful and they took extraordinary care of keeping the property really clean. Our room was excellent and always clean! Amazing stay.

Cons: It was only a bit difficult to find because we didn’t have internet or any SIM card.

Irma

2 years ago

9.0

Thw riad is cute and clean. Has a super nice rooftop too.. Only 15 min from jamma el fna. 3 min walking distance from Ben Youssef Madrasa..

Cons: The area smells like cats food and poop a bit. But nothing the hotel can do. Not their fault..

Firdaous

2 years ago

8.0

Saskia

2 years ago

8.0

Lovely vibe, fresh interior design, tranquility just seconds from the bustling streets outside, comfy shower, adorable and super helpful staff

Cons: The sheets were a bit on the thin side and the mattress was acceptable but not great

Михайлина

2 years ago

10.0

Responsive and unobtrusive staff, beautiful interior, delicious breakfasts

Cons: the room is a little cramped, but it didn’t spoil the overall impression

Roswitha

2 years ago

9.0

nice hosts, super helpful staff, nice furniture and an amazing terace. we did not have dinner or breakfast. location is great.

Cons: you don't get a key for the front door. so sometimes you have to wait a couple of minutes until the staff is back from the grocery, etc. to get in or out.

Romano

2 years ago

10.0

Centrally located. Clean room. Mehdi was very helpful and friendly. Always available day or night. Top service from him. We stayed in the suite. Spacious room at reasonable price.

Cons: They can consider adding one bright light per room alongside with dimmed lights. However, that's not a dealbreaker for me.

Iryna

2 years ago

9.0

Riad is absolutely beautiful! Nice pool to relax during hot Marrakech afternoons. We had big suite with good air conditioning! Bed was comfortable, comparably to Morocco standards 😀

Cons: A bit overpriced menu

Khaoula

2 years ago

10.0

The location The service The traditional decoration

Petra

2 years ago

10.0

The rooms are very clean, staff is nice and helpful, air-conditioning working very well and that was so important coz of warm weather 😊

Kate

2 years ago

9.0

Dris was an awesome host and very welcoming. Extremely good value for 3 of us sharing a room. Air conditioned room, good food, close to everything you’d want to see/do & quiet. Beautiful roof terrace where we played cards in the evening. Small pool on ground floor was lovely particularly as we were there at end of June

Cons: Air conditioning right above my bed which made it tricky to sleep as too hot without it.

Eliza

2 years ago

8.0

The staff were extremely friendly and went out of there way to help us organise taxis and even made us an incredible dinner one night of our stay. The room was large and very clean. Great location, about a 10 minute walk into the Medina which means it’s very peaceful and away from the crowds. Would definitely stay here again.

Cons: They were doing construction work on the property when we were staying which meant we weren’t really able to use the terrace. Beds could be a little more comfortable.

Khanh

2 years ago

9.0

- Very nice and helpful staffs, you can communicate with them through Google translate if needed as some of them don’t speak English. - The room looks exactly like the photos with traditional design and decorations. - The water in the first night when we were the only guest was warm and had good pressure. —> You can consider booking this place preferably not in travelling season. - Breakfast was nice with different traditional cakes/bread, jam, butter and some kind of syrup; orange juice and coffee. - Mornings were peaceful with birds singing and trees everywhere in the beautiful common space.

Cons: - The water in the next night when there were more guests was cold, making it hard to take a shower after a long day in the middle of May when it’s still a bit cold at night. - It’s located deep in the complicated Old town so if you arrive late on the first day, some local people could try to lead you to your stay and ask for money which is not worth your wallet and your mental health like us two girls. —> You can try to arrive in daytime which can avoid some incidents and you can have a better feel of the area, then it doesn’t feel that bad. —> Taxi cannot go too deep into the Old town so as soon as your taxi drop you off, just follow Google Maps and don’t let any local “help” you. If you have a local sim, put it in your phone and contact the staff (they use WhatsApp as well) so they can guide you to the place.

Larah

2 years ago

9.0

Larah

2 years ago

9.0

Mariovarelagonzalez

2 years ago

8.0

Paraskevi

2 years ago

9.0

The staff was incredibly helpful, kind and always at our service. Salim (the night keeper of the Riad) even went beyond his professional duties when helping us and made us feel like we were his dear friends. The breakfast was lovely and the inner garden of the Riad would even bring chirping little friends (birds). Overall the Riad's common rooms were excellent. The Riad was located centrallycentrally which was convenient for saving time.

Cons: As far as commodities go, the room had two cracks in the paint and the sounproofing of the restroom didn't leave much to the imagination (generally a problem in Morocco). As far as location is concerned, even though central, it was in a location that felt rather unsafe during the night, especially after the doors in Medina closed. We advise any visitors not to arrive in the middle of the night as we did, as it could end up costing them dearly.

Abdul

3 years ago

5.0

The staff arranged a much earlier breakfast for me because I was fasting. The showers were hot.

Cons: The internet was terrible in my room. Bad smell from the toilet. The worst thing was the location. It's a 20 minute walk to the Jemma El fna square, which isn't too bad, but to get there you have to go through many small streets, it's like going through a maze. It's not easy to find the riad at night. GPS doesn't really help as most small streets are closed at night. There are a lot of dodgy scammers in the area. My advice would be not to engage with anyone, not even to ask for directions. People will hassle you for money, and many people offer to help you for free and then try to get money out of you. Don't let anyone help you, and don't talk to anyone. Just politely ignore them and keep on walking. Best not to stay in this area altogether. My advice would be to stay in Gueliz if you don't like to be constantly hassled. As I was handing the keys to one of the staff to check out, she asked if I had already paid for my stay. Of course I had, I was checking out two days later.

Emőke

3 years ago

10.0

Ken

3 years ago

10.0

We had a short stay but it was a very comfortble and cozy place.

Miranda

3 years ago

10.0

Very friendly staff, lovely building.

Julien

3 years ago

10.0

Sarah

3 years ago

9.0

great location and Majda and the staff were really friendly and very helpful. The breakfast was lovely and we enjoyed the afternoon sun on the roof terrace. We felt we were getting a real taste of Moroccan life.

Cons: The bedroom lights were quite dim in the evening but that wasn’t a major problem as we were out and about most evenings.

Plkujaw

3 years ago

8.0

Roisin

3 years ago

10.0

Room exactly as advertised. Private transport from the airport (extra fee) is well organised. The staff were exceptional and so kind and helpful (the lovely guy who checked us in spoke French, and another lovely guy who helped us with phoning a travel agency when we couldn't get them). Good location not far from main attractions. Delicious mint tea too!! Would 100% stay here again! Thank you 😊

Cons: Nothing!

Andrew

3 years ago

10.0

We loved this Riad. we had a wonderful time here. The room was very clean and comfortable. the woman working we’re extremely kind to us and went out of their way to make us feel welcome. The food was also quite delicious. Would highly recommend this riad. We hope to visit again someday, Merci.

Mariana

3 years ago

8.0

Good size room, cosy, very hot shower , great roof top terrace, very friendly staff. The location is quite good..15 min walk to Jamaa el Fna square, good wifi signal We spent 3 nights there and it was a daily cleaning service and towels changing

Cons: The breakfast is ..a joke (totally insufficient)..we spent 2 weeks in Maroco in 8 different accommodations, we had an idea what it was supposed to be...

Tahir

3 years ago

8.0

Raul

3 years ago

7.0

Before booking anything in Marrakech, consider how well do you get oriented and how afraid you could feel going through the souks in the evening or at night. The closer to the Jemma El Fna place, the better. That's it. The Riad staff is helpful and their rooms are great, however, I found it hard to get there and while walking around young people gave me wrong directions for money, up to the point I didn't know who to trust.

Cons: Not finding many street names through the zouks and the young people who were giving wrong directions and trying to trick me.

Meyer

3 years ago

10.0

The staff were all so kind and always there to help. The atmosphere was also really peaceful. The views of the atlas in the backdrop from the terrace felt lile an oasis of calm in the frantic city. The location was perfect and walking distance from all places.

Cons: Nothing

Tammy

3 years ago

9.0

Richa

3 years ago

10.0

Rainer

3 years ago

10.0

The riad is inside the medina, but in a quiet quarter. Only a 5 min walk away from the beautiful medersa Ben Youssef, the museum of photography and the souks. To the Jemaa-el Fna Square it's about 15 min. With some sense of orientation and the little map which the owners give you, it's not so difficult to find your way back to the riad. We travelled with our two children and had the rooms in the upper floor, next to the terrasse. We liked the decoration, the beds are good, shower is hot. Stretching out on the big sofas on the terrace after a long day in Marrakesh is divine. You have views over the rooftops that reach the high Atlas mountains. Contact with the riad crew is fluid and warm hearted, very nice people. Breakfast is good, somewhat basic but tasty.

Cons: The dark alley that leads to the riad can be a little bit spooky when you're travelling alone. But it seems a quiet and safe place after some days of Marrakech experience.

Andrea

3 years ago

8.0

Saifudin

3 years ago

8.0

I liked the lovely terrace, and art decor. The room was spacious and the breakfast was good. Magda was very helpful with imformation about the bus to the airport and the cook accomodated us for an early brealfast.

Cons: There room for improvement in the bathroom. There was some leakage and bath needed updating.

Laura

3 years ago

7.0

Lorantszanto

3 years ago

8.0

Ardas

3 years ago

10.0

Clean and tidy rooms, quiet and calm place not far from some museums and Jemaa el Fna square. Not all the staff speaking English but they are very helpful. Perfect place to feel unique Moroccan lifestyle

Leo

3 years ago

6.0

staff is hospitable

Cons: location is in a depressed area and veryyyyy hard to find.

Thomas

3 years ago

8.0

Pretty decent location away from the hustle and bustle, but close enough to walk to the main points of the interest. Staff were nice. Room was quirky. Place hqd6a nice rooftop terrace and nice decor inside.

Cons: The shower was the worst thing about this place, it had such a low amount of water and left us feeling frustrated as we wanted to shower, but at the same time we didn't, because it was more like a trickle and was not enjoyable in the slightest.

Juliet

3 years ago

9.0

Two beautiful rooftop areas, great people, great dinner.

Cons: It was about a 15 to 20 minute walk from the center.

George

3 years ago

8.0

Pavel

3 years ago

8.0

The riad is absolutely gorgeous. It is a traditional building with a a small dipping pool and a terrace full of plants. Together with the air conditioned room it is a great value for money and all that you would expect from a riad.

Cons: The location is in a small side street outside the main centre of the Medina, which can be scary for some people, especially women travelling alone or with other female travellers. Also, we asked a couple time whether they could accomodate vegan breakfast and while they reassured us they could, in the end there was some confusion and we weren't entirely convinced the breakfast was actually vegan. Overall, it seems that the riad is focused on squeezing additional money out of the guests. 1 euro for water considering there is no access to drinking water otherwise, 1 euro for printing one page - not massive sums so they won't be profiting much, it just makes you feel less welcome as a visitor.

Riad Dar Nael

Description

Sentiment Analysis

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2 Persons

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Deluxe Double Room with Shower

Room Only

$61.00

Breakfast Included

$71.00

Deluxe Double Room

Room Only

$58.00

Breakfast Included

$68.00

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Reviews (170)

Customer Reviews & Ratings

8.6 / 10

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은해리

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MARJORIE

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