Riad Laila
Chain: Not Available
Description
Central Location near Jamaâ El Fna Square
Experience the heart of Marrakech at Riad Laila, just a short stroll from the vibrant Jamaâ El Fna Square.
Charming Moroccan Decor
Indulge in the authentic Moroccan experience with beautifully decorated guest rooms featuring traditional tiles and furnishings, ensuring a cozy stay with modern amenities.
Relaxation and Culinary Delights
Unwind by the outdoor swimming pool surrounded by orange trees, or enjoy a Moroccan breakfast daily. Delight in Moroccan dishes on demand and relax in the Moroccan-style lounge.
Book now to immerse yourself in the enchanting blend of tradition and comfort at Riad Laila.
Sentiment Analysis
Friendly staff
Large comfortable rooms
Beautiful courtyard
Tranquil oasis
Popular Amenities
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
Solarium
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Kid meals
Availability Side
Sorry, there are no available options matching your selection.
Guest Sentiment Categories
Cleanliness
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Service
Service was generally appreciated, with friendly and helpful staff, although some guests had complaints about air conditioning and communication.
Location
The hotel is located in close proximity to key landmarks, Medina, and transportation services, making it ideal for exploring the area.
Room Quality
Rooms were spacious, nicely decorated, and comfortable, allowing guests to relax and enjoy their stay.
Amenities
The amenities provided were satisfactory, although some guests mentioned issues with air conditioning and plumbing.
Value for Money
Mixed reviews on value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
Breakfast and restaurant services were generally well-received, although some guests suggested improvements in the variety of offerings.
Overall Experience
Most guests had a positive overall experience, praising the peaceful oasis within the bustling city.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease note that for all reservations of more than 4 rooms additional fees will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (358)
Paul
4 days ago
10.0
Riad Laila is beautiful – the courtyard/pool area especially stunning. We loved hanging out here listening to the birds, and having breakfast in the gorgeous dining/lounge area - complete with roaring fire. The design and attention to detail is lovely - stylish, considered and elegant surroundings. After a day stomping around the sensory overload of the city centre/souks, Riad Laila is the perfect place to return to for relaxation/calm. Hard to believe it's situated in the Medina given how quiet it is. We had the family room (fantastic) – with a lovely separate bathroom and incredibly comfy beds (great firm mattress). At night, it was silent and we slept brilliantly for all x3 nights. Location wise, you are a little further out in the top left corner of the Medina, but we enjoyed the walk to the centre – fascinating, chaotic, colourful and always interesting. It's about 15-20 mins roughly on foot to get into the first souk areas, with decent restaurants even closer. The area outside the Medina gate nearest to the Riad (good for taxi drop offs), is lively to say the least. Definitely a travel adventure and one you will not forget. We felt safe pretty much everywhere. We did get properly lost first day and found ourselves in true residential streets on the east side, which was the only slightly edgy part... but ultimately fine. Lastly, the staff here are super friendly/brilliant. Genuinely could not ask for more. Special mention to Mohammed who was a delight to chat to and so accommodating. Helping us get away for our amazing Atlas mountain full day trip with an early breakfast. Breakfast is simple/lovely – with amazing fresh orange juice (from the orange trees in the courtyard), pancakes, bread, yoghurt and fruit and coffee/tea. We ate here first night too – also superb. The owner Gaelle is great too, dealing with any queries we had with ease/speed.
Cons: Nothing really. Cannot think of anything I'd improve upon. Staff presence is very discreet and you don't see team members around the property that much. Personally we really like this and see it as a plus, as you really are left to just relax in the peace and quiet. Also, another plus is the cheap and efficient airport transfer the Riad organsises on request. €20.00 one way and it's only about 20-25 mins to the airport.
Paul
5 days ago
6.0
Elizabeth Garrity
6 days ago
7.0
Lovely Riad quiet location away from the madness of Jem el Efna square beautiful folliage around the pool .Clean comfy rooms with a lovely rooftop area to relax in the warm Moroccan sun. It was old and authentically Moroccan .So nice sitting round the pool having breakfast in the morning
Cons: it was a fair bit away from central Marrakech. Yes if you were up for it you could walk to the centre of the medina. However in the warm Moroccan sun sometimes a taxi is the only option so be prepared to get ripped off. Also we found the manager or ? owner very standoffish on our departure .We requested a taxi transfer from the riad to the palmeriae district. He stated a price and we did said yes . We then changed our minds as the taxi fare seemed unrealistically high. We asked him to cancel an hour later and he wasnt happy.stating im going to have to cancel it now Also on our departure he was very cold with us . Did not ask us if we had an nice stay etc etc .No good byes or enjoy the rest of your trip .Not at all professional . It is for this very reason that we would not return to this property.
Blanca
6 days ago
9.0
Es muy bonito, la cocina para comer/cenar está deliciosa. Los desayunos básicos pero caseros y bien. El personal es encantador. También valoro que esté un poco apartado del centro de la medina porque es demasiado turístico, la zona es más tranquila. Yo volvería
Cons: Hacía bastante frío dentro del hotel. La chimenea no la tenían todo el rato encendida que era lo que calentaba el salón. La habitación era fría y el edredón no era suficiente tuvimos que ponernos una manta.
Sorcha Farrell
1 week ago
8.0
My room was very clean and comfortable. The bathroom products smelled lovely! Breakfast was tasty and the courtyard with the pool is a lovely setting to relax in.
Cons: The Riad is at the north end of the Medina, and therefore, there is not a lot around. It also means it's very quiet and dark walking home at night, which wasn't comfortable for me as a solo traveller.
Abigail
1 week ago
9.0
Loved the property
Cons: The second bedroom had no actual window so felt stuffy at night. I like to sleep with fresh air circulating. But probably wouldn’t bother others.
etienne
1 week ago
10.0
Hannah
1 week ago
7.0
Gorgeous Riad. The rooms were very spacious and the staff were very helpful and friendly. Lovely calm atmosphere.
Cons: When you asked for the Riad to book a taxi, it cost x3 the amount it did to book a booking.com taxi. They also will meet you at the airport with your name on a sign so very safe - would recommend doing that and saving the money. Same happened when they booked us a local taxi and the next time we did the journey on the Roby app - saved us a third.
Ambra
2 weeks ago
10.0
Todo en absoluto! Mohamed el mejor para cualquier cosa!!
Julie
2 weeks ago
9.0
Le riad est magnifique : cour avec piscine, terrasse en rooftop pour profiter du soleil. Le personnel est super sympathique et le déjeuner est copieux. La suite est spacieuse et donne directement sur la piscine.
Cons: Il n'y a presque pas de pression à la douche quand on utilise l'eau chaude. Nous avons eu des voisins bruyants : enfants qui crient et courrent. Malheureusement le riad n'est pas adults only.
Julie
2 weeks ago
8.0
Le riad est magnifique : cour avec piscine, terrasse en rooftop pour profiter du soleil. Le personnel est super sympathique et le déjeuner est copieux.
Cons: Nous avons eu une chambre au rez-de-chaussée. Il y a énormément d'humidité dans la chambre et il y fait très sombre.
Donatas
2 weeks ago
10.0
Andreas
2 weeks ago
7.0
Schöner Innenhof, kleiner Pool, Im Norden der Medina
Cons: Betten zu hart, Zimmer sehr dunkel
bojo1981
3 weeks ago
9.0
A beautiful riad with very friendly staff, spotlessly clean and comfortable facilities. Easy to locate near the city wall and to walk to all the sights.
Cons: Breakfast was simple but beautifully presented. A kettle in the room would have been appreciated.
SABINE
3 weeks ago
10.0
Magnifique Riad où calme et quiétude sont de pair pour passer un agréable séjour. Nous sommes tombés sous le charme du Riad non seulement pour son havre de paix mais aussi par l'extrême gentillesse et douceur d'Abdu, Mohammed, Myriam et toute son équipe. Discrétion, petites attentions, tous œuvrent pour que vous vous sentiez comme chez vous. Riad très bien entretenu, très propre, literie et linge de toilette de qualité. Petit déjeuner copieux, varié, très bon et très frais, différent pour nos 2 jours passés. Nous avons également apprécié toutes les informations données pour notre séjour, chauffeur de taxi à disposition, navette aéroport. Un grand merci à toute l'équipe, nous garderons un excellent souvenir.
Cons: Peut-être un peu excentré mais tout a été prévu pour que vous puissiez accéder facilement aux centres d'intérêts.
Nuno
3 weeks ago
10.0
Lindsay
3 weeks ago
7.0
La cours du Riad, la chambre spacieuse et Mustapha et Gaelle qui ont été très réactifs à nos demandes.
Cons: - Le petit-déjeuner bon mais répétitif. - Pas de personnel à la réception quand nous en avions besoin mais la messagerie via booking nous a bien aidé - Nous avons laissé notre fer à lisser dans la salle de bain et nous nous sommes aperçus le dernier jour qu'il ne s'allumait plus et ne fonctionne plus depuis.. Un court-circuit s'est-il produit?!
Charly
3 weeks ago
9.0
Magnifique riad au coeur de la médina. Très bien situé. Merveilleux petit déjeuner. La suite familiale est grande, les lits sont très confortables. Odeur de fleur d'oranger dans tout l'établissement vraiment très agréable. Propreté des lieux.
Cons: Peu de détails sur les services proposés (pas de tarif affiché pour le service lingerie par exemple).
Maria
3 weeks ago
10.0
Peaceful, beautiful and charming
Desiree
4 weeks ago
9.0
Heerlijk ontbijt, personeel ontzettend vriendelijk en behulpzaam. Comfortabele kamers. Groene oase in de drukke stad.
Cons: Riad ligt wat buiten het centrum. Wij zijn in ieder geval in de avonden met de taxi/tuk tuk teruggegaan vanuit het centrum. Douchestraal is wel erg zwak
Tim
4 weeks ago
10.0
Beautiful. Spacious. Great pool. Great staff.
Susana
1 month ago
10.0
Great Location Beautiful Decor Peaceful Great Breakfast Hospitable and Helpful Staff
Cons: Nothing.
Cedric
1 month ago
8.0
Stephanie
1 month ago
9.0
Joli petit Riad avec un magnifique petit jardin. Très calme. Petite piscine. Possibilité de prendre les repas sur place sur réservation.
Johan
1 month ago
9.0
Hele vriendelijke ontvangst, rustige ligging, vriendelijk personeel. We hebben geen gebruik gemaakt van het zwembad.
Cons: Een klein minpuntje misschien is dat je soms even moest zoeken om iemand van het personeel te vinden als je een vraag had, vooral overdag. Maar eigenlijk was alles perfect!
MARC VAN MOL
1 month ago
10.0
Super génial : on se trouve dans la Médina et l'endroit est très beau, très calme, et très intime. Le personnel est à l'écoute et très serviable. On peut commander des mets venant de l'extérieur. Nous étions 4 et nous avions une suite superbe en face de la piscine. Tout était très bien. A conseiller .
Cons: Rien.
Heiko
1 month ago
10.0
Merouane
1 month ago
8.0
Merouane
1 month ago
8.0
Maëlle
1 month ago
8.0
Superbe riad avec un oasis de fraîcheur en son centre. A deux pas du vacarme, ici le calme règne en maître. La chambre était superbe et très bien équipée. Nous n'avons pas goûté au repas du soir.
Cons: Peut-être qu'un rideau au niveau des toilettes et de la douche est attendu pour le prix de la prestation !
Tracy
1 month ago
9.0
Beautiful and comfortable
Cons: Bathroom had no door. Not very private.
Corinne
1 month ago
10.0
Le patio central est fabuleux pour se ressourcer. La piscine un peu fraîche fin octobre mais très appréciable avec la chaleur des journées. Le personnel souriant et très agréable. Un dîner copieux et très bon, intimiste, une pépite dans le brouhaha marrakchit.
Hans
1 month ago
9.0
VALERIE
1 month ago
10.0
Sandra
1 month ago
10.0
Un véritable havre de paix au cœur de la médina ! Le Riad Laila offre un cadre de vie paisible, une véritable oasis de verdure où l’on se laisse bercer par le chant des petits oiseaux. La literie est très confortable Le petit déjeuner est copieux et délicieux, avec des produits frais et variés, tandis que le repas du soir est tout simplement exceptionnel, très bonne cuisinière Amina Mais ce qui rend l’expérience encore plus mémorable,c’est la gentillesse et la bienveillance du personnel, toujours aux petits soins et prêts à rendre service avec le sourire.
Sandra
1 month ago
10.0
Miriam
1 month ago
10.0
Wunderschönes Riad am Rande der Medina, nahe der Stadtmauer. Liebevoll und geschmackvoll eingerichtet. Die Mitarbeiter*innen sind ausgesprochen freundlich, hilfsbereit und aufmerksam. Wir haben uns sehr wohl gefühlt!
Vincia
1 month ago
9.0
De rust, de stilte, de groene oase, het geluid van vogels, het heerlijke eten dat er voor ons is bereid. De ruime, lichre familiekamer en de loopafstand van alles.
Cons: Waterdruk is matig.
Harrison
1 month ago
9.0
Vincent
1 month ago
10.0
L’accueil du personnel
Jose Maria
1 month ago
10.0
Las instalaciones
Barbara
1 month ago
10.0
Wir hatten einen wunderbaren Aufenthalt im Riad Laila. Es war sauber, es roch wunderbar nach Orangenblüten und es war unglaublich ruhig.
Cons: Nichts
David
1 month ago
8.0
Good breakfast first morning, but not so good next morning
Maurice
1 month ago
10.0
Tina
2 months ago
10.0
Iedereen in de riad was zo behulpzaam en vriendelijk . Niets was teveel
Cons: Niets alles was perfect
Caroline
2 months ago
9.0
Riad exceptionnel ! Une bulle de calme, de verdure pleine d’oiseaux, une décoration très soignée, beaucoup de bienveillance, une piscine et non un petit bassin où l’on peut vraiment nager ... Sublime patio, superbe et immenses terrasses avec vue !Qu’une envie : y revenir et pour plus longtemps ! Situation géographique dans la médina, quartier peu touristique, proche du Jardin Majorel et de la Medersa Ben Youssef
Cons: N’y passer qu’une seule nuit....
2 months ago
8.0
L activité désert d AGAFAY était magnifique et le personnel au top. Mille mercis a Aznag pour son professionnalisme et sa gentillesse
2 months ago
10.0
Teresa
2 months ago
10.0
Claudia
2 months ago
10.0
Sophie
2 months ago
10.0
The absolute perfect oasis for our finally leg our our trip. Riad Laila feels like a perfect paradise. We also loved the location experiencing the none tourist part of Marrakesh. There is a great what’s looks like a fast food restaurant at the end of the road. Walaa food. The women cook up the most amazing food. Simple, cheap and delicious. And the tea biscuit seller. We loved this community. Bed was so comfortable at Riad Laila and the staff so calm and friendly. A very special place.
Alba
2 months ago
10.0
Absolutamente todo. Una pasada de alojamiento, sobre todo calidad-precio.
Ian
2 months ago
10.0
Absolutely beautiful Riad. The staff were exceptionally helpful and so friendly Breakfasts were excellent. We wouldn't hesitate to recommend this establishment and are looking forward to visiting again.
Cons: There was nothing to dislike.
Renee
2 months ago
10.0
Delicious breakfast spread in the beautiful courtyard near the very attractive swimming pool and surroundings very well kept.
Van Droogbroeck
2 months ago
9.0
Heel vriendelijk personeel die je steeds wil helpen als je vragen hebt. De kamers zijn prachtig ingericht De binnentuin is heerlijk om te vertoeven Het ontbijt is heerlijk De locatie is goed.
Cons: De bedden zijn wat hard maar ik denk dat het normale bedden zijn voor Marokko
FERNANDEZ BENITO
2 months ago
8.0
Guillaume
2 months ago
10.0
3 months ago
10.0
Daniel
3 months ago
9.0
Die grüne Oase mit dem Pool und die stilvolle Ausstattung hat uns sehr gut gefallen.
Cons: Die Lage ist nicht sehr zentral.
Muhammad
3 months ago
9.0
Clare
3 months ago
9.0
Hannah
3 months ago
9.0
Sophie
3 months ago
10.0
esther
3 months ago
9.0
De uitstraling en het geweldige personeel
Francesco
3 months ago
10.0
The majority of the things
Cons: The position (a little out of the centre)
Francois Reynders
3 months ago
9.0
Location, staff were amazing, Mohammed and Abdul were great! Good atmosphere and beautiful setting.
Cons: I feel a small mini fridge would be good in the rooms for drinks overnight. The Riad is advertised with a cocktail bar and spa, but there are no spa facilities and also no alcohol drinks, the picture of a cocktail next to the bar on the description perhaps needs changing,
Adyl
3 months ago
10.0
Las habitaciones estaban muy bien y muy limpias. La piscina y el jardín igual. El personal un 10, súper atento.
Hassina
3 months ago
10.0
Super ! Un cadre magnifique 😀
Elisa Stronati
3 months ago
8.0
Staff molto carino e accogliente, hanno anche organizzato sia per l'andata che per il titorno il servizio taxi per aereoporto. La colazione molto buona e abbondante
Cons: La posizione era ottima per le escurzioni e per il servizio pick up, ma poco centrale e molto perfiferica lontano dalle zone principali della media 25 minuti a piedi minimo e di notte non era molto piacevole raggiungere il riad.
Chloé
3 months ago
10.0
Le patio avec la piscine, très agréable pour une pause fraicheur dans la médina. Super petit-déjeuner. Toute l'équipe était aux petites soins pour qu'on passe un super séjour.
Cons: Rien à dire !
Juan Pablo
3 months ago
10.0
The courtyard and the staff
Cons: Lots of Wasps in the courtyard.
Rachid
3 months ago
8.0
Zardoni
3 months ago
10.0
Carlos
3 months ago
10.0
Everything: The personal super friendly and willing to help The amenities, the place is simply beautiful The rooms are just a paradise to the eye, nice details, decoration, the bed super comfortable. The food delicious Everything was great and amazing. Definitely recommend
Michelle
4 months ago
9.0
Marine
4 months ago
10.0
Beautiful riad, great service, delicious dinner
Cristina
4 months ago
9.0
Staff was helpful and cheerful. Breakfast was very good to start the day
Cons: Too many bees at breakfast time
Synnove
4 months ago
10.0
such a relaxing place. The area around the pool is amazing.
Rupotty
4 months ago
1.0
Nothing, was denied checkin at 6:30pm, initially denied calls only communicated by WhatsApp and said booking was cancelled with Booking.com the day before which is not the case. Had to book alternate accommodation but now fighting for a refund!
Cons: This is a Scam, denied checkin at 6:30pm, initially denied calls only communicated by WhatsApp and said booking was cancelled with Booking.com the day before which is not the case. Had to book alternate accommodation but now fighting for a refund!
Imo
4 months ago
7.0
The Riad looks lovely especially the pool area and the room was pretty and the manager was very nice. She was very accommodating.
Cons: The main thing was the location. As two women we felt very uncomfortable. We tried to venture out but were hassled and told that certain roads were shut for religious reasons and then to follow them another way which we didnt do but then we were followed so we ran back to the Riad. Did not feel comfortable going out for food or a wander at all and we hadn’t ordered anything at the riad. It was out last night in Morocco so a real shame to have to stay in
Peter
4 months ago
7.0
Courtyard was peaceful. Pool was pleasant and relaxing. Breakfast was tasty and filling. Staff were very polite and helpful.
Cons: Excursions booked through the Riad were very expensive. Much cheaper options are available through tour operators and guide apps.
Siddiqua
5 months ago
10.0
EVERTHING, I absolutely loved everything and this is such a safe and supportive environment to stay The ambience is beautiful,, food, is crazy and the staff is absolute delight.
Cons: Its hard to find the location. I hope the staff will at least put directions to the place. Its hard to find the place in the night,.
Anonymous
5 months ago
10.0
This was my second time staying at this Riad, and once again, it completely stole my heart. The first time, I was mesmerized by how stunningly beautiful the place was. This time, it’s not just the beauty that touched me — it’s the people. Ahmed is an absolute star — warm, helpful, always with a smile. The gentleman who works the night shift is so kind and respectful, making you feel safe and cared for. The lovely women who serve breakfast and look after the rooms are incredibly sweet — they check in on you with such genuine kindness. It’s not just about good service — you can feel that they truly care. During our stay, one of our group fell ill, and the entire team was simply amazing. They acted quickly, calling a doctor, and more than that — they showed real concern. They kept checking in, making sure she was okay, and did everything they could to make her feel comfortable. That kind of warmth and support is rare, and we felt deeply grateful. This Riad will always be my number one choice in Marrakech. I cannot recommend it enough. It’s not just a place to stay — it’s a place that stays with you. And it’s breathtakingly beautiful. I could lose hours just sitting in the garden, soaking it all in. Thank you, from the bottom of my heart. I truly, totally love this place.
Cons: N/A
Howard
5 months ago
9.0
Ralph
5 months ago
10.0
Well located and very easy to reach. Safe and secure parking nearby if you wanted to walk otherwise street parking close by that also looked OK.
Cons: Pool, food and amazing rooms decorated well and super clean.
Adil
5 months ago
9.0
Rupotty
5 months ago
9.0
Loved our stay, beautiful courtyard with birds singing, lovely shady setting with pool and rooftop terrace. Breakfast in the courtyard was a delight. Service was fabulous happy and courteous and helpful at all times.
Cons: Nothing
Rupotty
5 months ago
10.0
Fantastic place to stay and photos do not do it justice, the coutyard is gorgeous, lovely swimming pool with birds singing away is special, breakfast in the courtyard is nice too we spent a lot of time here, also roof top terrace is nice but we loved the courtyard so much, cute tortoise walking around too! Rooms are spacious and nicely decorated, clean and comfortable, bathrooms fantastic too. If I come back will stay here every time!
Cons: Nothing it was amazing
Larissa
5 months ago
10.0
A beautiful riad tucked away close to the souks and accessible to the new town/ close to taxi rank. Staff were lovely and accommodating to all our needs. Large, comfortable room. Excellent breakfast.
Greg
6 months ago
9.0
It was perfect for our trip Location was ideal for the Medina
Cons: We booked onto a trip - local guide - got taken to the certain shops which appeared to be part of an arrangement between the guide and shop owner (got stung paying over the odds) for certain gitfs)
Stephan
6 months ago
9.0
Really nice Riad and beautiful accommodations. The room was big and comfortable, the garden beautiful and it was a great experience in general. We loved the decorations and mostly that it is a very calm and quiet place to get back to even though it's within the Medina. The bed is maybe harder than average but it's actually what we like so no complains there. Breakfast was severed in the garden and was good! Friendly staff.
Catherine
6 months ago
8.0
Francesca
6 months ago
10.0
Andrea
6 months ago
8.0
The staff were very helpful and friendly. The food was excellent.
Cons: First night air conditioning didn't work, fixed the following day. Room felt damp and feisty, had to keep window open to air room. Also mattress on beds very hard, but ok for short stay. Sun terrace tired , but ok for a short stay.
Rupotty
6 months ago
8.0
Good location and beautiful courtyard, nice breakfast in the courtyard listening to the birds singing.Good location easy walk to taxis or pickup for tours, or to the old markets.
Jo
6 months ago
10.0
Absolutely stunning Riad, the courtyard around the pool was like an oasis. The whole place smelt of gorgeous orange blossom. The staff were all amazing, Mohammed, the lovely ladies in the morning, everyone there couldn’t do enough for you.
Cons: Nothing
Yannik
7 months ago
10.0
Felt like a little oasis in big busy Marrakech. It was very quiet and tranquil! The rooms were spacious and very clean and the staff was very friendly and helpful.
Cons: Nothing!
Babat
7 months ago
10.0
What an amazing hotel! Everything was fantastic, the lovely garden with birds and turtles, the pool, the lovely staff, the nice rooms. It was our little haven of peace in the middle of a very active holiday.
Claude
7 months ago
9.0
This Riad was wonderful. The location is very practical as it’s near the small entrance to the medina, however, you must be prepared to see garbage outside the entrance wall where it’s a main drop & pick up point.
Cons: Nothing negative about the property.
Kathleen
7 months ago
9.0
Easy going staff, Large comfy bed, lovely decor. Garden is a beautiful oasis. Roof top terrace nice too. Good communication.
Cons: A door for that bathroom area would have been nice. As it was a bit smelly (not unusual due to their plumbing) but we had to take it in turns to go outside when the other wanted to fully use the WC
Adam
7 months ago
9.0
Lovely peaceful courtyard, staff were great, good breakfast
Cons: There was lots of noise from outside the room, we were near the kitchen so could hear the staff and other guests talking/shouting and banging doors.
Mark
7 months ago
9.0
The Riad centre courtyard was amazing and felt like a proper oasis in the middle of Marrakech. We liked the location too as not stayed in this part of the city before. Staff were lovely too.
Cons: Our room had a toilet with no door or curtain on it and this felt a little strange as there was no privacy if you wanted to use the toilet. I could see how this would put people off.
Paul
7 months ago
8.0
Serene and beautiful. The staff were lovely. We could walk to Jardin Marjorele and Cafe La Grande Poste. Cab rank very close. Breakfast included fruit!
Cons: It would take me a bit longer to learn the route to the square
Anita
7 months ago
10.0
Our stay at the riad was short but absolutely wonderful. The host was incredibly kind and welcoming, going out of his way to make sure we had everything we needed. I truly wish we had stayed longer!
Greg
7 months ago
10.0
Location, staff, facilities, service, overall an excellent hotel.
Greg
7 months ago
10.0
Location, service, staff, quality of accommodation and generally and overall excellent hotel.
Greg
7 months ago
10.0
Location, service, staff, quality of accommodation and generally and overall excellent hotel.
Christian
7 months ago
9.0
Personnel super, patio top
Marlonek
8 months ago
7.0
Location and ppl working there.
Cons: Breakfast is small and sweet. No eggs, no vegtables, no good light in the bathroom.
Emma
8 months ago
9.0
The staff were really friendly and helpful, the pool and garden was a beautiful oasis and a great escape from the busy city. Breakfast and dinner were delicious and we had a lovely stay. Only downside is the surrounding area felt a little unsafe in the evening, but not the Riad's fault. Would highly recommend!
Leah
8 months ago
9.0
Warm welcome, extremely helpful staff and beautiful room - peacefully situated, the bird song and smell of orange blossom in the courtyard was blissful!
Tom
8 months ago
9.0
Very friendly and helpful staff, a lovely oasis riad.
Cons: Location of the water heater fans were sometimes noisey all being around the courtyard area between rooms.
Laura
8 months ago
10.0
It was beautifully decorated and very clean. Mohammad who worked over the weekend we were there was incredibly friendly and helpful.
Sarah
8 months ago
10.0
Beautiful Riad. Friendly helpful staff. Fantastic breakfast.
Cons: Nothing! Was great.
Thera
9 months ago
10.0
Ella
9 months ago
9.0
Such a beautiful place to stay in Marrakech, a short walk from the Medina. The staff are lovely, pool and relaxing area peaceful, and breakfast delicious.
Cons: Mattress could be a bit softer!
Ieva
9 months ago
10.0
Garden was amazing. Staff, especially cleaning ladies so welcoming.
Cons: Brekfast. We would appreciate to have boiled or fried eggs. That would not cost too much, but could be really enriching the breakfast.
Athita
9 months ago
7.0
property was pretty, cleaned and well cared for
Cons: We were in Morocco for 10 days and this Riad was the last place that we stayed at so I guess we were spoiled by the other accommodation when we are comparing apples to apples. Our driver couldn't get a hold of anyone at the Riad the day of arrival so no one met us at the medina gates. We made our way to the Riad (about 5 pm so not late), the staff that greet us didn't speak a word of English (not really his problem but probably ours that we didn't speak French or Arabic). He gave us the room key, show us the room and that was it. Which is fine but compared to other places, they would usually meet us as most Riads are hard to find, some would welcome us with a welcome tea and cookies, tell us about the breakfast and maybe a little about the neighborhood and maybe inform us about their terrace and some sort of map. In the morning, we had no idea where to go for breakfast so I just wandered around and found it, not sure when they served but found some tables that was set and sat down. They had one staff that was busy checking someone out so he noticed us about 20 mins later. Nothing really to complain about just not as nice as the other 4 places that we stayed at. We must have gotten them on a bad week.
Claire
9 months ago
8.0
Beautiful riad in a nice location away from the hustle and bustle but still close to everything you need including some nice restaurants and the Secret Garden. Excellent dinner and breakfast. Just one night for us - wish we had longer! Thank you to the team.
Cons: We spotted a discrepancy on our bill which was rectified immediately.
Tim
9 months ago
9.0
We had a spacious family room which was beautifully decorated and comfortable. The breakfast was delicious. Unfortunately the weather was too cold for the pool but it looked very inviting! The staff were super-helpful, firstly with a late-night food order after our delayed flight, then arranging a half-day tour guide and sorting a mix-up with a dinner reservation.
Cons: This wasn't a problem but just be aware this is Riad is in a quieter part right in the north of the walled medina. It took us about 25 mins to walk back from the main square and the navigation was relatively easy (in Marrkech terms at least!)
Laura
9 months ago
9.0
A wonderful oasis in a bustling city. The staff were super friendly and helpful, bringing us extra blankets and accommodating our dietary requirements. Bed and room very comfortable, and stylish, and loved the robes and products in the bathroom.
Cons: Breakfast was nice and beautifully presented, though a little samey after 3 days. Also it wouldn’t suit someone gluten intolerant as it’s heavily bread/ pancake based. It’s a little way out of the central medina area and while we were happy navigating the tiny alleys to find out way back, and never felt unsafe, it’s something to consider if you’re travelling alone or perhaps less confident walking around at night. Be warned- Google does not cope well with Marrakesh alleyways!
Natalie
9 months ago
10.0
The decor, the hidden treasure within the medina. Stunning and palatial!
Cons: Loved it all
Lito
9 months ago
10.0
The Riad was just beautiful! The green garden, full of trees and in the middle the blue pool. The room was very big and comfy, little palace. Breakfast was simple, healthy and tasty. The staff was very kind, friendly and helpful. We would definitely stay there again.
Paul
9 months ago
10.0
An oasis of calm in the chaotic beauty of Marrakesh. Fantastic staff
Juan
10 months ago
9.0
The riad was beatufil. Rooms were comfortable and clean. Breakfast and dinner were awesome. The employees were very friendly and helpful
Cons: It was not easy to get to the riad inside the old city center. When we arrived the taxi left us at Bab Ben Brahim and we had to walk 500 meters in a maze of narrow streets and we got lost. I would not recommend walking in those streets at night as it didn't feel secure
Oganesiani
10 months ago
10.0
I absolutely loved the Riad; it was my first time staying in this type of hotel. The room was clean and well designed. The location was great, just a short distance from all the main attractions. The staff was very friendly, and the manager, Mohammed, was extremely helpful
Michel
10 months ago
10.0
Beautiful Riad and amazing people working there. Mohamed and the rest of the team were so friendly and helpful. Nothing was too much to ask. Even when our 2 year old daughter got really sick just a few hours before our flight back they arranged that we could directly go to a clinique and that a taxi was on stand by to bring us to a pharmacy and the airport. Fantastic!
Conrad
10 months ago
10.0
The staff. Every one of them
Cons: Nothing
Kathleen
10 months ago
10.0
Everything was perfect from the superb welcome, perfect suite, delicious breakfast and dinner. An absolute oasis.
Cons: Nothing all was great
Jinqing
10 months ago
10.0
The staff members are super nice!! Breakfast was amazing too, I highly recommend this stay
Cascadelaranja
10 months ago
10.0
It's just an amazing space - the calm and peace hits you after the noise and chaos of the souk and the rest of Marrakesh. It's a cliche but it really is an oasis of calm and coolness. It's also walking distance to most places including the YSL garden.
Louise
11 months ago
9.0
Anna
11 months ago
9.0
Beautiful accommodation. Had everything we needed in the room, and there was a lovely rooftop terrace which was great for drinks and relaxing before our flight (even post check out.) The staff were very welcoming, kind and helpful. We stayed over New Year and had a special dinner cooked for us which was delicious. Would recommend Riada Laila.
Kari
11 months ago
10.0
A quiet and stylish Riad with great pool and roof terrace in the Old Town helpfully near one of the old gates so easy for taxi collections and drop offs.. only a short walk to Jardin Majorelle and the old Souks..generous breakfasts and supper offered too..lovely helpful staff.. highly recommended!
Nicola
11 months ago
10.0
Jing
11 months ago
8.0
Elsa
11 months ago
10.0
Omar
11 months ago
9.0
We really liked the stay at Riad Laila. The place is amazing and nice located at the verge of the old Medina and you can easily walk into the heart of the Medina and also get out to the new part of the city. Most of the member of staffs are very friendly and helpful. The breakfast was good. the pool is nice and the ambience surrounding the pool is really peaceful. The roof also has nice areas to sit and relax. It was clean and had basic facilities. We highly recommend the Riad.
Cons: I liked everything!
Jernau
11 months ago
8.0
Anne-marie
11 months ago
10.0
A beautiful riad. like staying in a castle. stunning interior. lovely room. lots of gorgeous features. very comfy bed and soft pillows which wS made everyday. nice breakfast and lovely cozy lounge to sit by an open fire at night. Easy walk to Jardin Marjorelle.
Cons: the walk to the shops cafes etc was hectic but that is Marrakesh. horrible traffic problems. the riad was a safe haven and in a very quiet area.
Artur
1 year ago
10.0
Everything was perfect!
Jimmy
1 year ago
10.0
The owner Gael, was a pleasant lady who met us during our check in day and is helpful in giving us a brief orientation of the common tourist sites in Marrakech. The family room we stayed in is on level one and pool facing, and is spacious.
Cons: Floor was a little dusty, but manageable as we wear slippers.
Justin
1 year ago
9.0
Breakfast was lovely, Pool was a bit cold to go in due to time of year but looked nice. Altogether a lovely Riad, very peaceful, nice food and exception help by the staff/ owners
Steven
1 year ago
10.0
I booked two rooms for four people and it was amazing. The staff couldn't do enough for you, especially Mohamed.We had dinner there the first night and it was probably the best food we had in Marrakesh and that is saying something.
Matthias
1 year ago
10.0
There is very friendly staff, nice place to be. Breakfast is very good. Thanks for the great time there.
Amanda
1 year ago
7.0
Lovely setting
Cons: Slow service / taxi booked am
Francisco
1 year ago
7.0
Room was nice and staff helpful
Cons: Location a bit dark and dodgy , swimming pool water really cold , food very average
Apu
1 year ago
7.0
Breakfast was good. The courtyard was beautiful with orange trees and a swimming pool. The staffs were very helpful and friendly. We loved our stay there.
Cons: The rooms are little damp and found a big cockroach in the bedroom.
Chloe
1 year ago
8.0
The staff were all very kind, friendly, and helpful - with English and French widely spoken. Gaelle was especially helpful via the app, prior to our stay, with plenty of information, and making arrangements for us. Like all Riads I’ve stayed in previously, the location and outside presentation belied the beauty and calm within. The pool and terrace are a beautiful oasis. Breakfast was very pleasant, Moroccan breakfast, nothing out of the ordinary. We asked the riad to arrange a taxi to collect us from the airport upon arrival so that we would be sure of arriving right at the door of the riad, especially since we arrived late at night, and this worked exactly as planned. Walking through the medina to the main square was much quicker and easier than we expected The room was very pretty, and cleaned daily; it was useful to have the toiletries, and the bathrobes were great!
Cons: Occasionally we would struggle to find a staff member in a moment, but never for long! The riad is easy to find from a gate in the city walls, but the approach to the gate from outside (not too far from the local bus station) was quite unpleasant; there is a flea/scrap market and food market by day, so the area is very dirty and somewhat deserted late at night. A passing motorcyclist made a grab for my friends handbag while we left the area in the early evening - luckily the strap held, and the bag was not taken, and nobody hurt. Obviously this is not a reflection on the riad in any way, the comments are in relation to the area- and a suggestion that some people may prefer to use taxis/caleche rather than walk. The double room that we shared was a little tight for space either side of the bed- we could have done with better lighting in the area of the wardrobe, and maybe a chest of drawers rather than the writing desk
Aelred
1 year ago
9.0
Fantastic Riad, literally a little Oasis at the edge of the Medina wall, comfortable lounge room, incredible courtyard garden with small pool and singing birds, very comfortable and shaded. Also decent space on the roof terrace. We had a one of the larger suite rooms and were very pleased, traditional style. Mohamed and the team that cared for the Riad and guests looked after us extremely well and were very helpful and friendly. The Tagines here for lunch were better than all the restaurants we ate at, breakfast was also nice. Thank you Mohamed and the Laila team, we will definitely return on our next trip to Marrakesh.
Cons: Nothing really
June
1 year ago
10.0
Quite, like an oasis in the dessert.
Cons: A taxi ride to centre
Shan
1 year ago
9.0
Beautiful, tranquil Riad with the nicest staff. Despite the hustle and bustle outside, the Riad is quiet and calm. Beautiful architecture and spacious rooms that transported us to a different time (but thankfully still had outlets for devices). There are games and books in the common area, a pool for cooling off, and orange trees all around the main courtyard. The meals made here are delicious and they accommodated our party's many dietary restrictions. Shout out to Mustafa, who met us at the pedestrian gate in the dark (after a loooong customs line) and carried our suitcases through the alley, showing us the way; Mohammed who helped us place a delivery order when we came back from a tour too late to make lunch and called for a driver for our transfer; Nadjoie who always greeted us with warmth at breakfast and made sure we had food that met our restrictions. Everyone was so kind with our child and all of us, could not recommend them more.
Cons: Just notes, not anything to dislike: If your room faces the main courtyard, the birds are very chatty at sunrise and you'll be able to hear other patrons as they come back at night and eat dinner. Light sleepers will want to bring earplugs. And as is true with all riads there are ledges and steps to look out for.
Helen
1 year ago
10.0
Beautiful.
Tom
1 year ago
10.0
Very quiet, everything looks amazing and is amazing. Kind staff, great breakfast.
Cons: Bit outside of the old city centre but no problem at all!
Stephen
1 year ago
9.0
A hidden oasis. Lovely chilling out area around the pool in the courtyard and great views and sunbathing spot on the roof terrace.
Cons: Nothing to fault.
Matthew
1 year ago
10.0
Beautiful oasis of a place away from the madness of Marrakech. Lovely rooms and staff were unbelievably kind and attentive, Mohamed especially.
Cons: Nothing
Tracey
1 year ago
8.0
Comfortable and very beautiful. Breakfast was very good and the staff were very friendly and helpful.
Cons: If you want dinner at the Riad you need to book in advance at breakfast time.
Lucy
1 year ago
8.0
Rebecca
1 year ago
10.0
I booked 2 rooms for 4 people. I have already reviewed first room. It was amazing. We will defo be coming back to stay. Bex
Cons: Loved it all.
Rebecca
1 year ago
10.0
We booked 2 rooms for 4 people. It was a beautiful and tranquil as the photos online. The staff were amazing. All of them. We felt very welcome and at home ! Dinner was booked for our first nights stay and it was fabulous. Can’t thank you enough for this amazing stay. Bex xxxx
Cons: We liked it all. And we will be back !
Péter
1 year ago
10.0
We spent a wonderful time at the riad. The staff is so nice and helpful. They helped us with everything, they stayed up to welcome us even though our plane arrived with a serious delay in the middle of the night. The breakfast and the dinner was delicious, the room cozy and beautiful, the rooftop is a really nice place to spend the evening sipping mint tea, but the best of all is the fabulous garden with the lush greenery. I'd definitely recommend this riad to anybody.
Rijah
1 year ago
10.0
Everything was AMAZING. We had the most fantastic time in Marrakech because of the location, ambience, staff, and facilities. The Riad kindly arranged our airport transfers and also helped us sort our daily activities. Mohamed esp was extremely helpful, kind and ensured we felt comfortable and safe. There isn’t anything I would change and would be recommending Riad Laila to everyone visiting Marrakech.
Humble-white
1 year ago
9.0
A beautiful, secluded Riad with very helpful and accommodating staff. Our room was lovely, very spacious, quiet and immaculately presented. The home cooked meal we had on the first night was delicious; the little pool was perfect to cool off in, and we even met the resident tortoise.
Cons: It's very hard to find fault with this, because it was incredibly good value for money and beautifully kept, but if I had to say one thing, it would be that as a tall man I do value a shower I can stand underneath. The shower was great, but I had to hold it above my head on one hand. Hardly a negative really - most people aren't as tall as me...
Yousuf
1 year ago
6.0
Room quality was excellent
Cons: Breakfast was very limited and no choices. Location is out of touch with quality of stay. Staff were difficult to have clear communication with.
Andrew
1 year ago
9.0
Linda
1 year ago
10.0
Absolutely beautiful riad. Staff are amazing and will go out of their way to help. Couldn't recommend any more!
Andreas
1 year ago
9.0
Awesome hotel, huge room with a beautiful bathroom. The pool area and the terrace are great. Nice staff.
Cons: The location is not ideal, the neighbourhood is very un-touristic. We must say we had no negative occurrences and walking closer to the more lively part was ok, but the area is not nice, stinky motorbike traffic along the main road.
Olly
1 year ago
9.0
Maria
1 year ago
10.0
The Riad was amazing, everything was up to an excellent standard. Very romantic setting well suited for couples. The plunge pool and central area of the Riad was beautiful. Highly Recommend.
Lynette
1 year ago
10.0
Thank you for such a lovely stay. Everyone was so friendly & helpful. We loved the area around the pool such a quiet, tranquil spot where we had breakfast every morning. There is a lovely roof terrace with loungers to relax.
Cons: The riad opens up onto the small narrow streets of marrakesh which can be intimidating at times when you have teenagers coming up to you asking if your lost & if you have any money. Be firm & just say no. Thankgod for google maps
Kim
1 year ago
10.0
Bonnie
1 year ago
9.0
The breakfast, the pool and the staff
Cons: lack of water pressure to shower
John
1 year ago
9.0
This is a delightful oasis of peace and tranquillity in a residential corner of Marrakesh which means it is very quiet. The owner, Galleywood, is charming and she has wonderful staff who are friendly and will do anything for you. Special mention of Amin, a charming young man who was a big help to us in our 'difficult' moment. 😉 The central courtyard is cool and welcoming and has a small pool which is perfect for hot, hot days. The roof area is delightful and very well set out. Breakfast was excellent and dinner lovely but you need to order at breakfast time so don't miss out if you plan to stay in to eat. Remember, this is a Riad and NOT a hotel, so if you want hot and cold running room service, it's not for you . However, if you want a VERY competitively priced superior welcome in a totally relaxing setting, you MUST come here.
Cons: The only thing that could be upgraded was the shower. The bathroom itself was gorgeous but it was the hand-held type which left a bit to be desired. However, that did not spoil our stay in any way.
Tracey
1 year ago
6.0
Very beautiful and picturesque setting. Lovely large room and delightful bathroom Great pool and a very nice rooftop. Loved listening to the birds in the trees..
Cons: The dinner was expensive and I am a vegetarian and only got a few vegetables to share with the meat eaters. The soup was watery and flavourless and we had no choice of desert. We don't like apples so couldn't eat it. The minute we had finished eating, I was whisked away to pay for the food and room. Despite not checking out until the following day. It's professionalism to the max, but lacks soul. We stayed in 3 separate Riads during our trip, some budget, some exceptional but this was our least favourite. It was more like a Spa day experience with the staff marching about in Uniforms than a relaxing, nurturing vibe!
Sheena
1 year ago
8.0
Staff brilliant, very willing to help. Location perfect for getting into main square, and new town, for taxis, souks but also very peaceful and quiet. Beautiful courtyard and terrace. Very good breakfast- lots of food and drinks. Liked the pet tortoise. Arrival- great intro to Marrakech with map and recommendations. Arranged taxi for us on departure, thank you!
Cons: Staff were really helpful and lovely but communication was sometimes tricky with our limited French and their limited English. On arrival, could have done with being told where to go for breakfast/what time and how to access rooftop terrace.
Charlotte
1 year ago
10.0
Karyn
1 year ago
10.0
Beautiful riad. The pool is gorgeous and so many places to sit and relax around the pool and on the rooftop. We walked into the square which took around 30 mins, but it’s very easy and cheap to get a tuk tuk.
Cons: Nothing.
Polly
1 year ago
8.0
Very pretty little Riad, delightfully decorated, with a beautiful pool area, and super staff!
Cons: Nothing!
Lucien
1 year ago
8.0
Friendly staff, was sick and got attention. Doctor and nurse came to Riad because was not feeling well and got prescription was perfect following day. Need to be cautions because of hot température.Lucien from Canada
Cons: Better menu
Sofia
1 year ago
9.0
The room was very comfortable and the pool of the Riad was wonderful to chill and escape the heat of Marrakech in the summer.
Cons: The location is a bit far from the main monuments of Marrakech. Everything is walking distance but we had to walk through more local neighborhoods (less tourists) to arrive back to the Riad. However, we were always safe and nothing happened!
Craig
1 year ago
8.0
The staff were very friendly and helpful. The pool/ garden area was lovely, a great place to relax. The Riad is about a 10 minute walk to some nice places to have food and about a 25 minute walk from the main square.
Cons: The breakfast was basic but ok, not much variety to choose from. Nothing to do with the Riad but I should mention that the area/ streets around the Riad are not well lit when it's dark and the paths are very uneven.
Midly
1 year ago
8.0
Food was great Staff were very helpful and friendly
Cons: The location
Mya
1 year ago
10.0
We really enjoyed our stay at the riad, the staff was really welcoming. Big thanks to Mohamed for assisting us throughout our stay. The riad itself is a short 2 line walk from the main door which helps when carrying luggages. The breakfast was really good we were also greeted with some lovely morocan tea! Unfortunately we did have a slight electrical problem however mohamed was there to help even at 2 am in the morning. I would definitely recommend staying there.
Andrea
1 year ago
10.0
Clare
1 year ago
10.0
Communication with the Riad before we arrived was excellent and we arranged a driver to take us from the airport. I can't begin to explain how beautiful the Riad is, it is stunning and a very relaxing oasis in the hustle of the Medina. We visited with two teens and very much appreciated having a suite with separate bedroom for the kids and close to the pool etc. Breakfast was delicious, pancakes, cake, yogurts, all very nice. The Riad were very accommodating of us eating inside to escape the insects who also fancied some. The inside space was welcoming and we enjoyed a game of Moroccan Monopoly. The Riad was about a 20-30 minute walk from the middle of the Medina. It felt safe, needed to be on alert for motorbikes. It was about a 15 minute walk from Jardin Marjorelle. Because we were visiting in the height of summer we went out in the morning and spent time in the afternoon around the pool which was shaded and beautiful. The teens loved the tortoises too. Thank you Riad Laila.
Cons: The Riad was amazing, it was away from the main Medina so involved a bit of walking or could arrange a taxi but it didn't stop us getting out and about.
Tochi
1 year ago
10.0
The staff were exceptional friendly and helpful. The food was wonderful and tasty- one of the best breakfast I had in a long while. The hotel was quiet and clean. I enjoyed the peace and the pool.
Cons: At first we wanted to cancel because of the location. The location was discouraging.
Guyon
1 year ago
10.0
Adam
1 year ago
10.0
This was one of those places we'll remember for a loooong time. Our stay was great, the garden with the pool is just incredible and it even has turtles wandering there. I can only recommend this place.
Justina
1 year ago
7.0
The Riad itself was lovely as were the staff and the pool and garden were a little oasis inside the bustling medina.
Cons: Anytime we left to go out we were aggressively hassled for money, between being told that roads were temporarily closed due to religious activities and then being shown an alternative route and money being aggressively demanded from us after a 2 minute walk. This happened more than once and put myself and my 16 year old daughter off exploring the area.
Julie
1 year ago
10.0
This Riad was the highlight of our trip to marrakesh as we moved around a few different places. It was so beautifully kept and felt so homely. The pool area is so tranquil and catches just enough sun to be able to sit there for hours! Staff couldn't do enough for us like booking excursions, taxis, giving tips for navigating the medina! We stayed in another riad at a similar price and it was nowhere near as good as Riad Laila!
Thomas
1 year ago
10.0
Debbie
1 year ago
10.0
Riad Laila is a friendly and luxurious retreat from the bustling Medina . The staff are all friendly and helpful and there was a gorgeous breakfast by the pool each morning with a choice of pancakes, cake, yoghurt and fruit. Mohammed is especially helpful and always around during the day if you need anything. You can eat dinner and lunch at the riad but you need to organise this in advance. We arrived late but were helped by staff to organise a take away, which was much appreciated. The riad is slightly out of the main area but still a pleasant walk in to the main square. I found my Strava app worked well and helped us find our way there and back no problem. Don’t rely on Google maps it doesn’t work in the medina. Nice luxuries such as towels by the pool and good WiFi. Pool is big enough for 4-5 people to cool off in, much bigger than we expected. It was a pleasure to meet all the staff and I would recommend staying at Riad Laila . Many thanks
Cons: Bed a bit hard
Sarah
1 year ago
8.0
Very beautiful
Cons: The staff was not around at times and we once ordered dinner and it didnt work out
Kelly
1 year ago
10.0
The Riad was like a hidden oasis in a storybook. Each day we would discover new hidden gems. The main area was shaded much of the day for comfortable sitting, eating and relaxing. The sun hit the pool which remained cool in the heat at the perfect time of day. Turtles were found roaming slowly around. The staff was continuously cleaning, smiling and checking in. The decor was authentic, doors and hardware and windows all traditional and beautiful. The rooftop deck area was stunning with additional WiFi if needed. Our room was easily accessible on the main level and it was a family suite with two bedrooms (one with a double) and a sitting area, and a separate bathroom and shower. There was AC in the main room which cooled the whole space easily. But the true gem and positive energy comes from the staff. Starting with Gaelle, the owner, who was 100% responsive in email and messages, the staff — Muhamed especially, answered questions, helped arrange tours and guides, booked the Hamman (scrub and massage), etc. they care for you like family. And the FOOD. The dinner we booked upon arrival was perhaps the best meal we have ever had. Breakfast (standard continental style with a Moroccan twist, with variations on the theme daily) was served with care each morning. We booked lunch too. Delicious… amazing. I would rate higher if I could.
Cons: We truly loved everything. The toilet seat was a bit loose, they can easily fix it. I did have a hard time opening the gate / door with the key but I was turning too hard!
Yoyummy
1 year ago
9.0
Beautiful Riad, calm & tranquil, lovely breakfast, kind and helpful staff. We had the family suite which was a great size . The Ac was in seating area and work well enough for us. Shower was good. Pool was lovely and lots of places around it and on the roof terrace to sit/sunbathe. We had the Riad cook for us on our first night and the food was really good.
Cons: The location isn't great and quite a trek into the main square. Beds were very firm
Arjan
1 year ago
10.0
Sara
1 year ago
9.0
Our stay in this Riad was excellent. It allows you to live the true cultural experience. The Riad is in the Medina but away from the hustle and bustle, which makes for a good rest. You can easily get to the main sights on foot. The friendliness of the staff was incredible. Mohamed and the rest of the team were always super attentive, friendly and professional. We took a half-day tour organized by the Riad and recommended by Mohamed and it went very well! The breakfast food was always fresh and varied. The pool area is very beautiful. The room we stayed in had everything we needed for comfort. The air conditioning always worked and the cleaning was done daily. In short: everything was incredible. I'll definitely be Back!!
Lesley
1 year ago
8.0
Sabera
1 year ago
10.0
Filipe
1 year ago
9.0
Sally
1 year ago
10.0
How quiet it was and so pretty
Debbie
1 year ago
10.0
Very friendly, from initial contact to end of stay the service was impeccable. The Riad itself was beautiful and clean and the pool very refreshing. The resident tortoises were lovely too. The location was quite a way from the medina itself but it was easy enough to grab a cab and cheap too - took about 7-8 mins
Cons: Slightly out of the way but don’t let that put you off
Brian
1 year ago
8.0
Lov
John
1 year ago
10.0
The beautiful building, the staff, the service, the garden courtyard, the swimming pool, delicious breakfasts, great location in the Medina.
Hilary
1 year ago
9.0
This is a beautiful riad, in a perfect location. A beautiful haven away from the hub bub of the souks. The staff, particularly Mohammed, made us feel very welcome.
Cons: The only thing that was not quite right for us was the mattress, it was very hard. I suggest a memory foam topper would be a good solution. Otherwise the room and bathroom were beautiful and very clean and comfortable.
Huang
1 year ago
10.0
Nice outdoor area, friendly staff
Cons: all good
Samuel
1 year ago
9.0
Nice vibe , great pool and fantastic staff!
Cons: There isn’t anything I don’t like
Rebecca
1 year ago
10.0
We loved it here, and we would definitely recommend!
Wade
1 year ago
10.0
We stayed here as a treat for my wife’s 40th birthday and I’m so glad we did! I let Gale and Mohammed know it was my wife’s birthday the following morning. As we were having breakfast they surprised her with a bag of presents! This place is absolutely amazing! The staff, room and atmosphere are perfect.
Cons: Nothing it was perfect.
Hazel
1 year ago
8.0
Staff were friendly & welcoming
Cons: Bef not so comfortable, water pressure was not strong, wifi connection l.
Antonio
1 year ago
10.0
Lovely well maintained garden with a beautiful swimming pool, rooms are well designed. The staff was friendly and welcoming, the women doing the housekeeping were incredibly friendly and always smiling
Brian
1 year ago
9.0
Claire
1 year ago
10.0
A beautiful, tranquil riad with attentive staff. Lovely breakfast and dinner in cosy dining room. Good location. Very good value for money.
Cons: Nothing.
Hassan
1 year ago
10.0
Jennison
1 year ago
6.0
The riad itself is beautiful, a little oasis with all of the plants surrounding the garden.
Cons: This was the worst experience I've ever had in Marrakesh. I had been in touch with the riad for awhile as I was planning to bring a large group next year. The checkin process was very confusing and it was difficult to communicate in English and French. We were shown to our room and then barely ever saw any staff ever again. This is the only time I've stayed at a riad in Morocco and was not offered tea, a map or a tour of the property. Finally when I found staff, I asked if we could look at the rooftop (where we would be hosting part of our event) and she said, "sure, upstairs". No tour, or direction of where the stairs were... Our room on the ground floor was large and beautiful but FULL of flies from the garden. It was incredibly uncomfortable to rest in there during the day because of this. The staff at breakfast was wonderful, but it took at least 10 minutes to find anyone to help us to pay and checkout. The location is less than ideal, especially without a map or any help or instruction from the staff. We got lost and returned to the riad in hopes of getting help, but of course, we were unable to find anyone. Needless to say, I will not be hosting my group here.
William
1 year ago
10.0
Harrison
1 year ago
10.0
Our flight was very delayed and the riad kept in touch with us to make sure our taxi was available. We were provided with the most delicious dinner and our room and facilities were exceptional. Lovely, helpful staff - thank you for an amazing stay!
Cons: Nothing
Dionne
1 year ago
8.0
Claire
1 year ago
10.0
Amazing stay at Riad Laila. Staff were super attentive, friendly and knowledgeable about the local area. The mint tea was my absolute favourite! Breakfast service was spot on and relaxed. Nothing was too much trouble! We stayed in the suite which was really spacious and loved the traditional Moroccan house vibes. The Riad was super clean and beautiful. Definitely would recommend 🙏
Cons: The only point we would make is around the location. The riad is outside of the Medina centre, whilst it’s a really peaceful location it’s quite a walk to the square. The walk can be quite intimidating as it’s through a residential and local area. We found it uncomfortable at some points and you can get scammed easily if you are not careful. We got used to it by the end and it was good to experience the culture.
Fabrizio
1 year ago
9.0
Location was great, breakfast is excellent
Jessica
1 year ago
8.0
Really lovely location, staff were very friendly and they did a great breakfast each day
Anna
1 year ago
9.0
Gorgeous Riad which is an oasis from the outside streets. As you enter all you can hear are the birds. The property is really spacious and has a beautiful pool and roof terrace
Cons: The riad is situated in the north west of the medina in a residential neighbourhood. The locals try to scam you by telling you the street is closed. Ignored them, but if you are a nervous traveller, the property may not be for you
Miles
1 year ago
10.0
I'd highly recommend the Laila to anyone who wants the very best from a laid back and professionally run Riad. (Where have you stayed where the entire set of linen is changed every day!) The place was immaculate. The staff simply could not have been more helpful and supportive to my wife and myself. Nothing was too much. The breakfasts were different to what we normally have (but in a good way). and spot on nonetheless, simply could not fault it!. It is a dead cert that should in the future we return to Marakesh then The 'Riad Laila' is where we will be staying.
Cons: Just a couple of minor (very minor) gripes and in the grand scheme of things, hardly worth mentioning. But feedback is useful and in support of their clear ethic of continuous improvement. 1) When arranging day excursions please do explain all possible costs that will be incurred e.g. when we finished being guided around the Ouzoud falls our guide needed paying (fortunately we had enough cash on us as he did not have credit card facilities). We arranged the trip via the hotel and understood that all costs were to be paid by the Riad, who would in turn charge us on our departure. A minor thing that could have been very difficult had we not been prepared. 2) The shower in our room was impressively a ...... trickle! :-) More water pressure please. Well that's all I have, everything else (and I mean EVERYTHING) was faultless. A very happy, relaxed, Miles & Judith Pearson
James
1 year ago
10.0
This was a superb Riad isolated from the bustle of the Medina. A warm welcome and most accommodating staff were a real bonus. The facilities were great with 3 comfortable rooftop terraces and a delightful pool centrepiece with surrounding garden. Dinner and breakfast were first rate, served in a 'living room' with fine interior decoration and ambience and a lovely open wood fire. The room was well appointed, comfortable and of sumptuous size. Of especial note was the large size of the towels provided - a luxury
Cons: The left hand bedside light switch was weird as it controlled the main lights in the room but not the bedside light. An omelette at breakfast would be most welcome.
Emma
1 year ago
9.0
Such a beautiful riad, with incredibly kind people working there!!! Would recommend to everyone.
Fabio
1 year ago
10.0
Maria
1 year ago
10.0
Amazing riad with an incredible garden and pool. All staff were incredibly kind and welcoming. The food peovided was fantastic.
Karina
1 year ago
6.0
Beautiful and tranquil property with top notch design.
Cons: The property is not located in a safe neighborhood. Every night, we would witness a fight in the area.
Katherine
1 year ago
7.0
So peaceful in the Riad - I didn't realise that there were other guests til meal time!
Moira
1 year ago
9.0
Michael
1 year ago
10.0
Loved everything!
Kamila
1 year ago
6.0
The garden and pool area are beautiful. View from the roof terrace is stunning. Terrace is comfortable to relax on and area is very quiet. Unfortunately there is a lot that should be improved in this Riad to make it warm and pleasant place to stay.
Cons: Riad has possibilities to be great however our feeling was that no money was invested in it for years!!!. Rooms feel very cold, A/C is very laud (impossible to sleep when it is switched on) and it was not possible to warm the room up. After talking to the manager (who only comes there occasionally) the cleaning staff put the small heater in the bathroom and the radiator in our room which helped a bit. Beds are very uncomfortable, very hard. Wi fi doesn't work in the rooms and some areas of the Riad. There is no information or warm welcome on arrival, something we experienced in other Riads. Staff tried to do their best but often there is just one person there looking after safety at night and nobody else. The first impression when one walks into the reception area is not pleasant. We felt cold, unwelcome despite of the beauty of the garden area. Pool is also useless as nobody heats the water making it impossible to use in winter months. Again something that has been taken care of in the other Riads. Our bathroom had mold on the walls, and very old carpets. If the owner of the Riad took better care of the comfort of the guests and invested some money into much needed improvements, it would have been a good place to stay. If you book, opt for one of the 3 suites in the main building, try to avoid standard rooms.
Ibrahim
1 year ago
10.0
Natalie
1 year ago
10.0
What a perfect oasis away from the hustle and bustle of the Medina. We loved everything about our stay here: extremely welcoming and friendly staff, comfortable bed, clean room and delicious breakfast. The Riad is so beautiful. We also had dinner twice and it was really fresh and tasty. Cannot recommend this place enough. Thank you!
Isabelle
1 year ago
9.0
Michael
1 year ago
7.0
Rustic, authentic
Cons: Bit cold
Shahzad
1 year ago
8.0
The Riad had a very comfortable beautiful courtyard, which was very relaxing to sit in and enjoy time. There's no doubt that the staff was very kind, friendly and polite and were available all the time to help you. Ibrahim the manager who was there for a temporary period was very helpful. Abdu who did the evening duties was very cooperative and helpful. Mariam and her friend were pleasant and kind and Brought a smile on our faces. The breakfast they made was super yummy and filling and we were always given different varieties. If you wanted an egg or an omelette you could always ask as a request and receive the best omelette made. We had a lovely time at the Riad.
Cons: We were a little disappointed as there were no amenities provided in the room. For example, tea, coffee or a kettle to make a hot beverage when needed. Everything was on room service whereas many other places have this provided inside the room free of charge. There was no water provided, we had to buy water. Any tea or coffee ordered had to be paid as well. There was no table in the room nor a waste bin. A table is a basic necessity that was not in the room and we had to eat with the plates on our laps. The shower definitely needs upgrading because it was a very small shower head, which didn't give a satisfying clean feeling. This definitely needs to be changed in order to give a relaxing and much needed cool shower in the hot country.
Luís
1 year ago
10.0
This riad was perfect for our Marrakech trip, it definitely surpassed our expectations. We loved the green and quietness of the place! The staff was the best part of it: super kind, always with a smile and they gave us valuable advices for our stay in Marrakech. We could not recommend it more!
Cons: Nothing - everything was just perfect.
Hilde
1 year ago
9.0
Nice Riad, quiet, good breakfast and friendly staff
Yutong
1 year ago
10.0
Abby
1 year ago
8.0
Staff were lovely. Close to a main gate
Haodong
1 year ago
9.0
It was so beautiful and clean. The pool is stunning and I wished I came in summer so that I could take a dip. Staff friendly. Dinner was very nice but in big proportions and we didn’t manage to finish.
Cons: No wifi in the room
Beruke
1 year ago
9.0
I loved the way the staff took care of us. Especially Miriam, Najua and Mohammed treated like family. If we ever go back to Marrakech, they will be the reason for us to book the same Riad again. Much grateful for everything.
Charlotte
1 year ago
10.0
Beautiful property - the pool and lounge with the fire at night was just wonderful! The staff were so helpful and kind.
Carolina
1 year ago
10.0
Thomas
1 year ago
9.0
We had the most amazing time! The Riad is stunning, the staff are wonderful, it was pure bliss. Very peaceful and 99% of the time felt like our own private residence! Stunning!
Cons: For us we loved the location, it’s on the edge of the old town so we could hop over to the new part of the city or walk into the medina depending on what we fancied. If you travel with confidence the location is amazing but I would think walking back at night on your own or maybe as a women may feel quite intimidating.
Howard-jones
1 year ago
10.0
Amazing property, attentive staff, location was great to visit both old town and new town. Breakfast was lovely, didn't use the pool but it was tempting. The terrace was a beautiful spot to catch the sunrise. Highly recommend!
Cons: Walking back to the Riad from the old town at night sometimes felt a bit shifty if walking on own.
Michael
1 year ago
9.0
The Riad is so beautiful and exactly like the pictures. The breakfast was wonderful and one night we had a vegetarian dinner too that was wonderful.
Cons: Our standard room was really very small.
Elizabeth
1 year ago
9.0
Filippo
1 year ago
9.0
The helpful staff, the amazing breakfast, the fire place and the Riad architecture.
Cons: Wifi connection
Federica
1 year ago
7.0
The riad is very nice and comfortable, close to the Medina and Giardini Majorelle. The breakfast was good.
Cons: We spent 2 nights in Riad Laila between new years’eve and the 1st January. Despite being the riad is very nice, we have to say that we were not assisted by anyone during our stay, nobody provided us with any kind of information or advice to visit the city and nobody was present at the reception desk.
Jo
1 year ago
10.0
Fantastic staff, great location, great facilities and amazing food. An absolute gem!
Hassan
1 year ago
10.0
Nice riad , great staff and beautiful location!
Giedre
1 year ago
6.0
The Riad is amazingly beautiful and cosy, the staff is very helpful.
Cons: Toilet without the door, AC with no heating option, wifi not reaching the room
Samir
1 year ago
8.0
Adam
1 year ago
10.0
Beautiful Riad, with amazing staff! It was in the perfect location and the staff could not have been nicer
Camille
1 year ago
10.0
Warm welcome , the staff go out of their way to help and make your stay very special. The riad is so beautiful, quiet and relaxing and the food is delicious! Thank you, we came twice in a year and can't wait to visit again 😊
Cons: What's not to like there...
Bianca
2 years ago
9.0
Staff were amazing. We felt like celebrities the attention that we were given. Nothing was too hard. Amazing service.
Cons: We actually preferred to be away from the hustle and bustle but others might find the location a bit far away from the main square. This Just meant we had further to go to get to our meeting points for the walking tpur excursions. However please note it is very close to a smaller entry gate so pick up and drop off for major tours shouldn’t be an issue - 2 min walk from the gate.
Darren
2 years ago
9.0
Breakfast was super
Cons: WiFi was sometimes difficult and coverage didn’t cover the whole apartment
Naomi
2 years ago
9.0
Beautiful riad. Lovely spacious rooms.
Cons: Would have liked more options for breakfast e.g fruit or eggs
Marianne
2 years ago
9.0
A wonderful oasis in bustling medina north west, very friendly service and hosts. Very accommodating staff, nice clean rooms, great rooftop terrace and inner court garden to relax.
Chloe
2 years ago
9.0
Very nice atmosphere, very quiet - good food
Giselle
2 years ago
9.0
The Riad was absolutely beautiful and so tranquil. Our suite was fabulous - we had a lounge area, 2 bedrooms and bathroom. The beds were really comfortable with lovely soft bedlinen and extra creature comforts like bathrobes and wonderful smelling toiletries. The staff could not have been more friendly and amenable and catered to your every need. The swimming pool was stunning - but not heated as is the case in most raids. I would highly recommend Riad Laila and would stay here again if every in Marakesh. The nicest accommodation of our trip! My daughter particularly loved the tortoises!
Rebecca
2 years ago
10.0
Lan
2 years ago
10.0
The most wonderful staff you can imagine.
Anonymous
2 years ago
9.0
The staff were so friendly and helpful and really took good care of me as a solo female traveller. My room had a spacious bathroom and comfy bed. The location was great too. It’s in the old Medina but away from the hustle and bustle. The pool was lovely to swim in. I was working remotely and the wifi was great at all times. The breakfast was delicious!
Cons: No mini fridge or coffee/tea facilities in the room
Kath
2 years ago
10.0
Cherieke
2 years ago
9.0
Katharine
2 years ago
9.0
Quiet peaceful and a nice sized garden. Stunning place.
Cons: Breakfast could have been a bit more interesting/Moroccan - Maybe some eggs. Bed was a bit hard V - Low shower in our room
Matthew
2 years ago
10.0
Edward
2 years ago
10.0
- the peace and quiet - the incredibly helpful and friendly staff - the food - the comfortable room - air con and Wi-Fi both excellent
Cons: - others have said the location but we loved the location - slightly further out from the centre but still only 15 mins walk away. Got to see more of where people live and work not just the tourist sights.
Anonymous
2 years ago
10.0
Maria
2 years ago
9.0
Stunning oasis in the middle of Marrakesh
Cons: Breakfast could be better ( bread, cheese ) was a lot of jams and attack a lot of bees, they do a amazing hand made selection of cakes
Kate
2 years ago
10.0
Alexandra
2 years ago
10.0
We stayed here a couple of days after the earthquake. The staff were brilliant, super helpful and attentive considering everything that had happened. The riad itself was lovely and having a pool was a great bonus. Couldn't recommend more
Shannon
2 years ago
10.0
Beautiful Riad, so peaceful and not far to walk into the main areas. If we could give the staff a 20/10 we would. Everyone was super lovely and accomodating to us and we would recommend this place to anyone in a heartbeat
Cons: A little confusing to find coming back from the main square - but that’s mainly our google maps couldn’t register where it was. Nothing to do with the property
Esther
2 years ago
10.0
The Riad was super relaxing, the staff was very friendly and helpful.
Chiron
2 years ago
10.0
Lucia
2 years ago
10.0
The tortoises you see walking around while chilling in the pool
Cons: I loved everything
Jorge
2 years ago
7.0
The staff were amazing specially the cleaning team and the guy who served us the breakfast. The swimming pool was so great and the rooms were good size
Cons: Low power on the air conditioner and being Marrakech is something that you MUST have spot on
Jill
2 years ago
10.0
Absolutely fantastic Riad. The room was beautifully authentic, and kept the heat out even without having to keep the AC on. The little pool brings the necessary relief from the hot inner city, as well as peace and quiet. Everyone from staff is very friendly, and will help you with what you need. Breakfast was simple yet delicious. We really enjoyed our stay, and highly recommend booking this Riad when you go to Marrakech.
Cons: Nothing, we loved it.
Jane
2 years ago
10.0
The riad was exceptional, in a fantastic location, quiet but easy access to all areas of interest. It was superbly well maintained, really beautifully looked after from the planting to the shared courtyard and balconies. The room was very comfortable, the breakfast very good and the pool a welcome retreat from the heat of the day.
Cons: It was not the fault of the property, nor indeed was it an issue immediately around it, but although Marrakech is a good base for trips to other places including the Atlas Mountains, some people in the city itself are much more aggressive and tenacious when approaching tourists than any other city visited in Morocco.
Emma
2 years ago
8.0
Outdoor swimming pool by mandarin trees - dining by the pool/garden - well air conditioned rooms - unbelievably good staff
Cons: Toilet and shower in the room could have been more private
Alexandria
2 years ago
9.0
The pool , it’s a secret gem ! Very relaxing and beautiful.
Cons: At the time there was slight construction of the property
Yuki
2 years ago
10.0
Charles
2 years ago
9.0
The pool and surrounding area was a highlight of the Riad - beatiful, cool and relaxing. The rooms were very comfortable and aircon quiet.
Brittney
2 years ago
10.0
We couldn’t believe on our last night in Morocco we stayed in the best accomodation of our trip!! Such a gem and reasonably priced. Huge place!! The room was so cute and roomy. Would book here next trip for sure!
Cons: The air con could be improved. We went in July and it was so hot and the air con wasn’t cutting the mustard, I would say due to placement. So if you feel the heat maybe keep this in mind
Dani
2 years ago
10.0
Absolutely gorgeous! Haven in the middle of the busy medina. Such a gorgeous riad to stay in. So peaceful and the pool and courtyard area is fantastic, we spent a lot of time chilling around the pool to cool off on hot July afternoons. The staff were super lovely and helpful and went the extra mile. Room was spotless, spacious and great facilities. Best place we stayed in Morocco and worth every penny!
Cons: Location wise it's about 20 minute walk to the main parts of the medina and the souks, in a quieter northern part of the medina. We didn't have a problem with this but something to consider if you'd like less of a walk. Breakfast was nice but would have been great to have eggs as an option!
Karl
2 years ago
8.0
The staff, the pool, the breakfast and the garden are amazing
Cons: Most of the time no warm water and no wifi in some of the rooms
Heather
2 years ago
10.0
Eileen
2 years ago
10.0
Gayle was a superb host. She met us and guided us to her absolutely stunning Riad. A tranquil little taste of paradise. A perfect setting for teenage daughters and I. Despite heat of city we slept well in pristine linen. Robes provided for leisurely relaxation by pool. All intrigued by speed of resident tortoise. Breakfast delicious and plenty for all. We were not hustled out at checkout time and were allowed to avail of the pool for some time longer. Thank you Gayle for ensuring our stay was perfect. I highly recommend this Riad
Cons: Nothing to complain about at all...
Simbob
2 years ago
10.0
Once inside, very comfortable and really pleasant compared to the hustle and bustle outside. Property itself and staff were great. No nuisance and we’re there to look after anything you needed.
Cons: Just finding it initially. Was 1:30 a.m., just got out of taxi from airport to Bab Yacout and whilst the walk is relatively easy, when you don’t know, at that time, with loads of strangers wanting to suddenly be your friend, we finally had to except help and when we got to destination, it got very tense when my offer of 20 Dihrim wasn’t being kindly accepted. Then lots of men came out of the shadows
Olejorgen
2 years ago
10.0
Breakfast, dinner, lunch was great. At least as good as the better restaurants we ate at in Marrakech. The service and the people who worked there was so helpfull and kind. One night we were guided to the restaurant where we we’re going to eat by the staff. Just amazing service all around.
Cassidy
2 years ago
10.0
Perfect location! Friendly staff, beautiful place!
Helena
2 years ago
10.0
Everything, it’s just beautiful- the staff, the breakfast, the suite, the tortoises, the pool, the birds, good shower, beautiful decor, Location was good for us as we wanted quiet, perfect spot for a trip with my best friend for a long weekend of rest. Close enough in cab to the chaos if that’s what you want, we felt safe in area.
Cons: I can’t think of anything, staff were so attentive, it was clean… i can’t fault from my experience!
Justin
2 years ago
10.0
Frederico
2 years ago
9.0
Kristina
2 years ago
10.0
Gil
2 years ago
8.0
Anonymous
2 years ago
9.0
Lovely pool/restaurant area, nice helpful staff, very clean
Cons: Location is slightly far out, about a 20 min walk from the main square
Bernardo
2 years ago
9.0
Amazing breakfast, beautiful pool and very kind and helpful staff. Beautiful room.
Cons: The AC is old and full of dust so if you're allergic you won't be using it.
Moira
2 years ago
9.0
The room was amazing! The staff were super friendly and we loved the pool and terrace!
Cons: The location was very far out and didn’t feel very safe at night
Sarah
2 years ago
10.0
Everything was perfect. The riad was beautiful, the pool area perfect in the heat and it was so quiet- like a little oasis in the medina. Best of all, the staff were so friendly and helpful. 5 star experience.
Cons: Nothing
Mauricio
2 years ago
10.0
clean, amazing staff - very welcoming and attentive!
Cons: n/a
Blake
2 years ago
10.0
Stephen
2 years ago
10.0
Beautiful Riad. Staff were so helpful. highly recommended.
Anton
2 years ago
9.0
It’s a beautiful riad with an amazing atmosphere by the pool.
Cons: It was a bit far from the medina markets and restaurants.
Emma
2 years ago
10.0
Paradise - perfect little hide out from the hustle and bustle. 15 min walk to get the main square. All staff were extremely helpful and the service was fantastic. Beautifully decorated with plenty of roof top space for sunbathing as well as the day beds by the pool. You can hear the birds singing all day long ❤️
Alex
2 years ago
10.0
Simon
2 years ago
9.0
Everything was so good. One of best raid we could find
Cons: The only downside is that placed a little far away from the main square. But on the op side are close to the new city. If you are person that don't like to walk it is far. For us it was great
Ginny
2 years ago
10.0
proximity to the medina gate is great for walking through the medina or taxis out/back from town. so location is a real plus! the riad itself is just perfect and will definitely be booking again. the entire staff are friendly and hospitable. truly can’t wait to return to this amazing place.
Cons: nothing - it was all perfect
Katie
2 years ago
10.0
Beautiful Riad located in residential area of the city. not a far walk from everywhere. lovely rooftop area to relax and sunbathe. staff were very helpful and knowledgable. would definitely stay here again. we didn’t want to leave.
Cons: breakfast was delicious but was the same every day. more varied would be nice.
Anonymous
2 years ago
10.0
the property is beautiful with lovely finishes. it feels like an oasis in the busy city. Mohammed was exceptionally helpful!
Cons: nothing- it was perfect
Mark
2 years ago
10.0
Clean tidy rooms Loads of places to chill and rest Chef produced amazing authentic Moroccan dishes
Singh
2 years ago
10.0
Lawrence
2 years ago
8.0
Riad was very quiet and there is a fireplace in the sitting area for cold and rainy nights. Bathroom has a portable heater. Lots of space in public area to hang out, including rooftop terrace. We did get money from the airport but they were able to exchange some money for us for taxi, etc.
Cons: Really dark at night and you can get quite turnaround when all the merchants nearby are closed up. The parking lot behind the Riad was scary at night with no one around.
Charlotte
2 years ago
10.0
Jessica
2 years ago
10.0
Waheed
2 years ago
7.0
Friendly staff.
Cons: Charging extra for cooked breakfast, though I paid for breakfast. The bathroom needs updating. Not what I expect from 4 star rated accommodation.
Noah
2 years ago
9.0
Mrenau
2 years ago
10.0
Wonderful riad, warm hosts, great room, great breakfast. We will come again and again.
Cons: The food was good, but rather adapted to the average Central European taste. More spices, more colours, more variety (or add dried fruits or nuts to the tajine) would certainly be possible.
Chloe
2 years ago
9.0
Great breakfast, really helpful staff. Gaelle was such a help with our booking as our group size changed last minute. Mohammed was really knowledgable and gave us directions, tips and information. Would highly recommend.
Marie
2 years ago
9.0
Murat
2 years ago
10.0
location and staff
Marcin
2 years ago
10.0
so gorgeous and charming (old morrocan style). lovely host. excellent place.
Cons: nothing
Jolanta
2 years ago
8.0
Gail
2 years ago
9.0
Breakfast was a great start to the day, essentially freshly squeezed orange juice!
Cons: WIFI a bit patchy but that is true in many places in Morocco so that’s not something they can control
Grainne
2 years ago
10.0
Abdul and Mohammed are absolutely wonderful. They made us feel at home and did everything to give us the best experience. The Riad is a beautiful oasis. We loved the room, the pool area, the terrace and the dining area in which there was a lovely roaring fire. It is a short walk from the centre of the medina which was not a problem for us since it was a quieter spot and easy to find.
Catherine
2 years ago
9.0
The whole team at Riad Liala were fantastic, so friendly and helpful, couldnt ask for more!
David
2 years ago
8.0
Wim
2 years ago
9.0
We absolutely loved Riad Laila!!! The garden is a beautiful, quiet oasis and together with the sunny, relaxed roof terras the place to get away from the busy Marrakesh streets. Our room was very spacious, nicely decorated, clean and the beds were very comfortable. The food in the riad’s restaurant is the best food we had in Marrakesh. Do yourself a favour and order the tajine! Truly amazing Moroccan food! But the most heart warming thing to us was the service of the staff who went out of their way to make our stay better than we could have hoped. We traveled all around the world but never felt more welcome anywhere! Thank you Gaelle, Mohammed, Abdul and sweet Naijoua and your lovely team!
Anne
2 years ago
8.0
The riad is lovely - so peaceful, very well presented, lovely room and great views from the terrace. The breakfast was plentiful and just amazing. We ate in on 2 evenings - the first was exceptional, the 2nd not as good.
Cons: The location is quite far from restaurants and the souks (10-15mins walk) and we (2 women) didn't feel comfortable walking out late at night. This was mainly because we had hassle on the way to the riad from local men (17-20yrs) who told us we went wrong and then demanded money. We are seasoned travellers but felt quite vulnerable. The taxi rank (outside the medina wall) is also a 10-15min walk away. The manager was very good and gave us clear directions on how to access the souks and more touristic areas along busier routes which felt better. When we arrived back late from a day trip the night manager came and met us from the transport drop off.
Angus
2 years ago
8.0
Viivi
2 years ago
9.0
Jenny
2 years ago
9.0
Miriam
2 years ago
10.0
Everything wonderful
Cons: We missed just the usual welcome tea!
Jenny
2 years ago
8.0
the staff are super helpful and friendly, and i love the pool area its so homey
Cons: the location is abit inside you have to walk out the alley to get a taxi
Jenny
2 years ago
8.0
i like the service especially the front office for being helpful and friendly.
Mark
2 years ago
9.0
This is a great, authentic riad with warm staff that will always be ready for you to make your stay superb.
Stefanos
2 years ago
10.0
Enes
2 years ago
10.0
I have never been to stayed more than lovely place here before, The employees so kind, garden, room, breakfast everything nothing to say, amazing, Especially Muhammed, he is so helpful and hospitable, thank you for all Riad Laila family, wish to see you again..
Eric
2 years ago
10.0
This riad is marvellous and Gaëlle with all the staff are extremely professional, helpful and friendly.
Andrea
3 years ago
9.0
excellent staff, amazing food, great location, great value for money!
Frank
3 years ago
10.0
Phenomenal guesthouse in a great location presented by Gaelle and her fantastic team. Nothing was too much trouble and even when we asked for a lunch meal at the last minute, a beautiful platter of skewers, salad and fruit could be prepared. Room was elegantly designed and decorated with great housekeeping every day. Sun terraces were well maintained with comfortable sun vouchers sofas and armchairs to while away the day on. Lower courtyard garden is tirelessly maintained and there are even tortoises wondering around. Very highly recommended, very probably the best riad in Marrakech
Cons: The location is great for peace and quiet though is a little trek from the Medina, about a 20 minute walk from the square. We walked this every day and never needed a taxi but if you did want one it's only a 2 minute walk to the city gate where a local market and taxis can often be found.
Mariusz
3 years ago
9.0
Hailey
3 years ago
10.0
spacious, friendly, delicious food, quiet
Cons: n/a
Aisha
3 years ago
10.0
Kate
3 years ago
10.0
Excellent Riad. It was quiet and relaxing there. The breakfast was very good. Mohamed and Abdel were very helpful throughout the stay. On the first day Mohamed gave lots of useful tips about where to go and where to eat. Would return
Liora
3 years ago
10.0
.We stayed at Riad Laila for a night, a family of 9. Riad Laila was the first place we stayed once we arrived to Morocco Mohammed was extremely helpful and nice in assisting us fine tuning our trip and checked up on us every once in a while, to make sure that we're still ok. Other than him, everybody else in the staff is also professional, and we really enjoyed staying in our room and the great breakfast
Edina
3 years ago
10.0
There are really no words to describe this Riad, it is most pleasant and most magical place I have ever been. The staff has the friendliest people, all rooms smell amazing and you really feel you have traveled through time! The garden & pool area is significantly lower in temperature so it was most enjoyable when it hit 44 celsius outside. The breakfast was delicious and many options to chose from. However, the best things was the mint tea which really added to the vibe of the property. May I add that we arrived here in a rush, as we just wanted to get away from the first hotel we went to in Agadir and the owner, Gaelle (I think) was so accommodating and arranged for us to arrive 1 day earlier than planned. What a relief it was!! As soon I stepped through the gates of Riad Laila I immediately thought it was the best decision in my life to get there 1 day earlier. Thank you for everything!
Cons: There isn’t a single thing that I didn’t like here.
Lisa
3 years ago
10.0
Third time staying in Riad Laila so I think that speaks for itself. Staff are always amazing-special shout out to Gaelle and Mohammed they can't do enough for you, beds/pillows and rooms are super comfy and great food to boot. Everything is made beautifully and fresh. Riad Laila will always be my choice when visiting Marrakesh! ❤️
Cons: Roof top area closed for renovations, would have been nice to use this area but I'm sure next time I visit I can use it again 😊
Jonathan
3 years ago
10.0
This Riad is excellent. Everywhere you look there is something calming and beautiful to look at. The rooms are spotless and a really good size. And the whole place smells incredible. Like just incredible. The courtyard is super relaxing after the chaos of the souks and Jemma Al Fna. Gaelle, Mohammed & Abdil are so friendly and helpful. They recommended a fantastic local guide (Mustapha) and helped us sort out the car that we had booked online. Would love to have stayed longer.
Dany
3 years ago
8.0
Monique
3 years ago
7.0
João
3 years ago
9.0
Sally
3 years ago
10.0
the decor, the friendly staff, the comfort, the beautiful garden
Cons: nothing
Sally
3 years ago
8.0
Beautifully decorated, very helpful staff, a calm sanctuary away from the business of the medina
Cons: More food options and checkout could have been smoother.
Ben
3 years ago
9.0
Can’t recommend this place enough! You must stay here if you want an authentic experience in Marrakesh - it is located in the Medina away from the traffic and the street markets, very peaceful yet walking distance to shops, the souks and restaurants. If you are coming to Marrakesh you must give this place a go!
Rachel
3 years ago
9.0
Our family spent a lovely time in Riad Laila where staff is super friendly. Riad is beautifull and confortable, an oasis of tranquility much welcome after touring about in the Medina. Location is great. Great Breakfast every day. Loved it. Thank you Gaelle & all staff.
Krysia
3 years ago
10.0
When booking I had mentioned that it was our honeymoon. From the moment we arrived they made us feel so special. Everything was perfect and you can tell they really care. All the staff were amazing but special thanks to Mohammed. The food was truly delicious. Home cooked Moroccon dishes with Moroccon wine. Catered to my gluten free needs, we had dinner there both nights. They also organised us a walking tour guide. He was also wonderful, ask for Mustapha :) 100% recommend. If we ever come back to Marrakech we will be staying at Riad Laila.
Cons: Nothing, it was all perfect.
Madis
3 years ago
10.0
Ryan
3 years ago
9.0
Karlok
3 years ago
10.0
Staff were fantastic and very attentive. Location looks a bit rundown but once you enter the riad it is an oasis and completely idyllic. If you want to be close to the square then this may not be the location for you but for me it was perfect. It was a great place to relax after a busy day or hiking or shopping. The riad seems to have its only little forest just so calming and peaceful. Can not wait to visit again.
Cons: You have to decide the day before whether you want dinner so not a lot of room for flexibility. If unable to cook I wonder whether a delivery service to the riad in future for guests that are hungry would be benefitial
Jamie
3 years ago
10.0
Samantha
3 years ago
9.0
Amazing staff that were super helpful, really lovely courtyard, comfortable bed with aircon in the room. Great additional service such as airport transfers. We would definitely stay again.
Gregory
3 years ago
9.0
A hidden paradise in the old city, I loved the beautiful garden and absolute peace and quiet within it, which is perfect after a day working the hot bustling streets of Marrakesh! Bird song in the morning is great to wake up to. Gaëlle and her staff were all extremely hospitable and helpful, and of course also knowledgable about the city. Overall a great place to stay!
Diana
3 years ago
9.0
the garden, the pool, the service and staff kindness
Cons: breakfast could have more variety
Dane
3 years ago
10.0
excellent service, the manager was super.
Alman
3 years ago
10.0
This is the perfect hotel for us as family, the staff at the property are all great! They all go above and beyond to make our stay comfortable. Especially Gaelle, she is a truly champion for what she did to help us during our stay. She was kindly went to train station to purchase the tickets for us, arranging the taxi for us and she even brought down our luggage to the main road, can't get enough to say thank you for whatever she's done for us. The chicken tajine for our dinner was so delicious, they were also provided tasty and healthy breakfast. The rooms were clean, very comfortable, well decorated and equipped with great linen/towel/amenities. But what is the most enjoyable for us as family is the garden and pool. The garden was amazing with big palm, orange trees and even some tortoise around :) And the pool was something special, my sons were enjoying their time there. 5 star property and highly recommended!
Starts From
$0.00 / night
104 Diour Jdad Zaouia Abbassia,Porte Bab Yacout, Marrakech, MA
Nearby Landmarks & Visits
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
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