Riad Mounlight
Chain: Not Available
Description
Luxurious Accommodations
Indulge in comfort and style at Riad Moonlight & Spa. Each room is equipped with modern amenities including a TV, air conditioning, and a CD player. Relax in the private bathrooms featuring a bath or shower, along with a hairdryer for your convenience.
Tranquil Terrace
Unwind and take in the breathtaking views from the terrace at Riad Moonlight & Spa. Whether enjoying a morning coffee or a sunset cocktail, the terrace offers a peaceful retreat from the bustling city of Marrakech.
Convenient Location
Located just a stone's throw away from top attractions like Bahia Palace and Majorelle Gardens, Riad Moonlight & Spa is the perfect base for exploring Marrakech. With Menara Airport a short drive away, your journey to relaxation begins as soon as you land.
Book your stay at Riad Moonlight & Spa now to experience luxury and convenience in the heart of Marrakech.
Sentiment Analysis
Friendly staff
Great breakfast
Good location
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Sauna
Availability Side
Karmela Double Room
The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a safe...
Zara Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite comes with a wardrobe, a safe deposit box, a sofa...
Guest Sentiment Categories
Cleanliness
Several comments indicated that the rooms were clean, but some mentioned issues with cold temperatures and minor cleanliness concerns.
Service
Multiple reviews highlight the friendly and helpful staff, contributing positively to the overall service experience.
Location
Guests appreciate the convenient location of the Riad, close to key attractions and in a comfortable area.
Room Quality
Some reviews noted issues with room size and minor maintenance problems, affecting overall quality perception.
Amenities
Positive comments about the breakfast and spa services contributed to a good amenities rating despite some specific complaints.
Value for Money
General sentiment indicates that guests felt they received good value for the price paid.
Food and Beverage
The breakfast was frequently praised as delicious and well-prepared, enhancing the overall food experience.
Overall Experience
Overall positive sentiment highlights enjoyment of the stay, despite some minor issues.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties.
Reviews (197)
giulia
1 week ago
10.0
Balázs József
1 week ago
10.0
A házigazdák kedvesek, mindenben segítenek, jó elhelyezkedés és a reggeli is kiváló.
Cons: Légkondi nem ment, de kibírható az éjszaka, negatívum nincs.
fanny
1 week ago
9.0
Le calme, la propreté, la déco et laliterie
Cons: Le pt déjeuner aurait pu être un peu plus consistant
Théo
2 weeks ago
8.0
Gentillesse et disponibilité de la réception
Cons: Chambre pas très grande
nahikari
3 weeks ago
8.0
La limpieza, las instalaciones y la comodidad de las camas
Cons: Aunque sean 20 minutos de la plaza una el fna se hace lejos porque sales y tienes que meterte dentro del zoco hasta que llegas,el parking recomendado cerca está en mitad de la calle al aire libre no es parking y tienes que pagar la tasa del turista,llegar hasta allí en coche una odisea.
Rachel
3 weeks ago
9.0
The hotel was in the middle of the Medina and despite this, was an oasis of calm and quiet. It was lovely and clean - lots of little attentions to detail. The staff were super friendly, helpful and kind. The bed was incredibly comfortable and we slept really well. The bathrooms were brilliant! I would definitley return.
Cons: Breakfast only starts at 8.30 - we were only staying one night and the next morning we were leaving directly to fly home and needed breakfast before 8.30 and unfortyunately this was not possible... if we had known that it was not possible to have a breakfast, we might have looked for another place that did an earlier breakfast or a place where breakfast wasn't included in the price.
Céline
3 weeks ago
10.0
Personnel très bienveillant, et à l’écoute pour que notre séjour se déroule au mieux. Chambre et équipement soignés et confortables. Petit dejeuner copieux et excellent. Le Riad est situé dans un endroit calme au milieu du tumulte de la ville. De plus, il est équipé d un hammam dont nous avons pu profiter.
Manuel
4 weeks ago
8.0
Giuseppe
4 weeks ago
9.0
Wonderful location in the northern part of the Medina. Walkable distance to the souks and local food restaurants, yet calm and quiet to sleep in the night relaxing roof terrace. The staff were super friendly and always willing to help and support. Really helpful. Very nice breakfast with both traditional and international food and drinks, super!
Cons: Nothing in particular. We just wished our suite for a family of 4 was a little bigger but we understand the architecture of the building probably didn’t allow.
Jourdran
1 month ago
9.0
Le personnel du Riad était très accueillant. Ils nous ont beaucoup aidé pour le choix de nos excursions ! Toujours très disponibles quand nous avions un service à leur demander. Je recommande vivement le Riad Moonlight !
Larraitz
1 month ago
9.0
La paz que transmitía en medio del bullicio de la ciudad (un oasis), la decoración y la hospitalidad del personal, en especial de Ayoub, encantador.
Honorata
1 month ago
10.0
Beautiful interiors, very good marrocan style sweet breakfast, small pool to refresh after hot day- worked especially for children, friendly and helpful staff
Cons: Like riads in general, you can hear all noises inside and other people can hear you,
madalena
1 month ago
7.0
This riad is located in the north end of the Medina, with a wide choice of restaurants, shops and very near the souk. The staff seems experienced and are helpful for any requests: they arranged our airport transfer and kept our luggage on our check out day until pick up. There is a rooftop to have breakfast and a small pool in the patio. Nice traditional decor. Breakfast locally sourced. We just stayed one night before leaving Marrakesh.
Cons: The riad seems a bit cluttered and unkept: furniture scattered in the rooftop, unused heaters in the patio. The double room was on the small side and just one towel per person made available (possibly because of our short stay).
Arianna
1 month ago
9.0
Paola
1 month ago
10.0
Natália
1 month ago
10.0
Pequeno-almoço excelente! Acolhimento e simpatia cinco estrelas por parte do staff!
Cons: Nada
Walewska
1 month ago
9.0
Danilo
1 month ago
8.0
Situato in un quartiere popolare, a circa venti minuti dalla piazza principale e a pochi passi dal souk, il riad gode di una posizione comoda e autentica. La camera assegnata era spaziosa e adatta ad accogliere quattro persone, mentre il bagno, ampio, era dotato di una doccia particolarmente grande. Nonostante la zona sia densamente popolata, la struttura si è rivelata sorprendentemente tranquilla. Il punto di forza è senza dubbio l’eccellente livello di pulizia, davvero impeccabile. Buona anche la colazione, preparata al momento. Nelle immediate vicinanze si trovano ottimi ristoranti e servizi di ogni genere, con una stazione taxi proprio affianco alla struttura. La struttura offre anche una piccola zona hammam con massaggi ben fatti ad un costo concorrenziale.
Cons: La colazione è servita solo a partire dalle ore 8.30. Un solo grande asciugamano a persona. Scarsa l'illuminazione della camera.
Stefania
1 month ago
9.0
Lo staff è super super disponibile. Molto pulita e ottima colazione marocchina. Ti aiutano in tutto e il mio compagno ha apprezzato la colazione senza glutine. Suggerisco solo un appoggio in camera tipo piccola sedia per appoggiare i vestiti temporanea. Per il resto top. Posizione a fianco stazione dei taxi
nicolas
1 month ago
9.0
Très bon accueil, le Riad est bien situé, bon petit déjeuner, et bons conseils. Je recommande !
Cons: La piscine est jolie visuellement mais placée au centre du Riad a coté des tables du petit dej, du coup si vous voulez vous baigner il est préférable de le faire en dehors des horaires de repas
Marina
1 month ago
10.0
La gentillesse du personnel , le petit déjeuner sur le rooftop, l’emplacement, le confort de la literie. Un grand merci
nadia
1 month ago
9.0
Très bon accueil, tout est fait pour nous satisfaire et une gentillesse extrême
Rafael Amado
1 month ago
10.0
El sito es increíble. Nada ruidoso pese a que en las inmediaciones hay algo de bullicio. Habitación algo pequeña pero muy cómoda. Baño amplio. Muy bien situado, a poca distancia de la plaza principal, en un paseo tranquilo por el Zoco y callejones de tiendas y puestos de comida de todo tipo. Y lo mejor, sin duda, el trato del personal: amable, cercano y muy atento. Y por último, lo más destacable el desayuno, con típicos platos marroquís.
Isma
1 month ago
10.0
Merci à Achraf et Keltoum pour leur bienveillance et leur gentillesse. On a passé un excellent séjour dans ce Riad qui est très bien placé et très beau. De plus le petit déjeuner est au TOP !!
Patricio
1 month ago
10.0
Riad muy cómodo. El trato ha sido muy bueno por parte de todos. Muy amables y un desayuno muy bueno. Volvería a quedarme en Riad mounlight en caso de volver a Marrakech. Es fácil de localizar gracias a un cartel en la calle ancha que hay perpendicular. Hablan castellano
Cons: Todo muy bien
Kamil
1 month ago
10.0
Everything was perfect
Mattia
1 month ago
9.0
Bellissima e molto curata
Cons: La camera era piccolissima, e non ho trovato, sapone , carta igienica , e solo un asciugamano da doccia a testa , niente per mani e viso
Antonio
1 month ago
10.0
Limpieza y servicio
Eduarda Souto
1 month ago
10.0
The staff was very nice and helpful, giving us some tips about where to go in Marrakech. The riad was beautiful and well located within 15min walking from the centre. The room was clean and comfortable. The staff was kind enough to give us some food to take away as we checked out before breakfast time for our trip to the Sahara.
Cons: Not staying long enough to enjoy it properly.
Olga
1 month ago
6.0
Propreté, grande douche
Cons: Très mauvaise isolation Le son qui raisonne dans tout le riad Literie pas confortable, surtout le canapé dans la suite Zara. Terrasse mal aménagée Les objets de décoration sont là mais l'ensemble n'est pas chaleureux, dommage...
Lorenzo
1 month ago
8.0
KLÁRA
2 months ago
10.0
Mindennel teljes mértékben meg voltunk elégedve. A szállásadók nagyon kedvesek, segítőkészen voltak. Reggeli is nagyon jó volt.
Cons: Nem volt ilyen
Julie
2 months ago
9.0
Super séjour dans ce riad à Marrakech ! Personnel adorable et très attentionné, petit déjeuner délicieux chaque matin. La localisation est parfaite, très proche de la place et du souk, tout en étant dans un quartier plus local et authentique.
Cons: Seul petit bémol : une odeur de canalisation dans l’une des deux chambres louées.
corinne
2 months ago
9.0
Le lieu, le personnel toujours disponible, le hammam et les massages
Cons: Dommage que la piscine soit petite et situé en plein milieu de l.espace
sandrine
2 months ago
10.0
Très bon accueil, un riad très agréable et authentique, un petit déjeuner sympathique et varié.
Elodie
2 months ago
9.0
Beau riad, dans la médina mais au calme, belle chambre, très bon accueil et super douche avec une bonne pression
Cons: Comme souvent dans les riads, l'insonorisation n'est pas incroyable, notre chambre était au rdc avec le petit déj servi juste à côté, nous nous levions tôt donc ce n'était pas grave mais il faut peut-être prévoir des boules quies si vous êtes sensibles au bruit
MARIE ALBANE
2 months ago
9.0
Merci pour l’accueil chaleureux et les bons conseils lors de notre arrivée! Le petit déjeuner était délicieux, le Riad très beau. Les centres d’intérêt sont très accessibles à pieds.
Cons: La chambre était un peu sombre mais cela nous ne à pas dérangé.
Negin
2 months ago
10.0
Sehr freundliches und hilfsbereites Personal. Sehr leckeres Frühstückst, gute Lage
Shinhe
2 months ago
10.0
Il mio soggiorno al Riad Moonlight è stato semplicemente perfetto. La struttura si trova in una posizione strategica, ideale per visitare la città e vivere appieno l’atmosfera del posto, con tutto facilmente raggiungibile. Il personale è straordinario: sempre sorridente, disponibile e attento ad ogni minimo dettaglio. Ci hanno fatto sentire accolti e coccolati dall’inizio alla fine del soggiorno. La colazione è davvero eccellente, ricca, varia e preparata con prodotti freschi e di qualità. Un momento piacevolissimo per iniziare la giornata. La pulizia è impeccabile, curata in ogni angolo del riad, segno di grande professionalità e attenzione verso gli ospiti. Un’esperienza oltre le aspettative. Assolutamente consigliato… e sicuramente da ritornarci!
Shinhe
2 months ago
10.0
Luise
2 months ago
9.0
Tutto
Vecchio
2 months ago
7.0
L’emplacement était génial 20min de place Jemaa el fna et tout le long du chemin pour y accéder il a les souks Le personnel génial donne de très bon conseil et très disponible
Cons: Très peu de lumière voir pas du tout dans la chambre. Et il y avait comme une sensation d’humidité. La robinetterie est assez vieille
Federica
3 months ago
10.0
Riporto la mia esperienza presso il Riad MOONLIGHT dove ho soggiornato per 5 giorni con mia mamma. Il Riad è posizionato benissimo , vicino ai souk e in una zona tranquilla pur essendo vicina alla Medina. Ci ha colpito la gentilezza del personale che ci ha accompagnato durante il soggiorno, davvero tutti gentili e disponibili. Pulizia e ambienti profumati sempre , davvero si respira cura e attenzione al dettaglio. Abbiamo cenato la prima sera e anche qui dobbiamo fare i complimenti alle cuoche che preparano tutti i piatti tradizionali con amore. La colazione formidabile! Ogni mattina diversa e sempre ricca! Abbiamo fatto diversi massaggi e anche qui un servizio eccellente! Che dire .. una bellissima esperienza che ha reso il nostro soggiorno a Marrakech un sogno!
Luisa Fernanda
3 months ago
8.0
Giulia
3 months ago
9.0
Barbara
3 months ago
9.0
L’ensemble du personnel était très accueillant, souriant et toujours là pour nous renseigner. On se sentait vraiment comme chez nous. Un super petit déjeuner nous attendait tous les matins (celui-ci changeait tous les jours). L’emplacement du Riad est parfait, un peu éloigné du centre ce qui permet d’être plus au calme mais on peut tout largement tout faire à pied et cela permet de découvrir pas mal de choses. La décoration est super mignonne et l’intérieur sent toujours bon ! Nous avons également réalisé un massage / hammam c’était parfait ! Encore merci à toute l’équipe pour ce séjour.
Cons: La chambre est un peu sombre mais il y a un miroir dans les parties communes avec une bonne luminosité donc cela ne nous a pas trop dérangées.
Cristina
3 months ago
9.0
Le personnel très gentil, très serviable, font tous pour que vous vous sentiez bien!! Allez y les yeux fermé!!!
Flore
3 months ago
10.0
Nous avons passé un très beau séjour avec mon mari et nos 2 enfants. Magnifique Riad avec tout le confort. Keltoum, Ayoub et un autre monsieur étaient aux petits soins d’une grande gentillesse, très arrangeant. Nous donnant pleins de conseils et toujours disponible. Les petits déjeuners étaient excellents! Nous nous sommes sentis comme à la maison! Le plus dur à était de partir de ce magnifique lieu. Encore merci à tous les 3 d’avoir fait de ce séjour un moment inoubliable!
Cons: Rien
SILVIA
3 months ago
5.0
Jacqueline
3 months ago
8.0
Super vriendelijk personeel dat echt met je meedenkt. Fijne plek bij de Medina.
Cons: Helemaal niets
Elisabeth
3 months ago
9.0
Anna-Lena
3 months ago
8.0
Sehr nettes Personal.
Cons: War insgesamt wirklich in Ordnung. Zimmer recht klein... Aber ausreichend
Carlos
3 months ago
10.0
El riad es muy tranquilo y bonito. Silencioso y muy bien ubicado, a 15 minutos de la plaza Jemaa el Fna, centro neuralgico de la medina. Una especial mención al personal de la riad por su amabilidad y cariño. Sobre todo a Ayoub y Achraf que nos ayudaron e informaron de todo muy bien. Si necesitáis transporte desde o al aeropuerto, hacer tours, etc., ellos te lo facilitan. Muy agradecidos por hacernos la estancia tan agradable, volveríamos sin pensarlo.
Zoltán
3 months ago
7.0
Alessia
4 months ago
9.0
Stéphanie
4 months ago
7.0
La situation
Mateusz
4 months ago
8.0
Rui
4 months ago
10.0
A incrivél simpatia dos funcionários e da gerente. Não tem nada de luxuoso, mas tem tudo o que precisamos para nos sentirmos bem. Decoração tipicamente marroquina. O Riad está muito bem localizado, o centro está a apenas 15 minutos a pé, mas antes de chegar ao centro passamos por muitas pequenas ruelas cheias de comércio.
Cons: Não gostei de vir embora😁
Ratti
4 months ago
9.0
Camere pulite , colazione molto curata , accoglienza ottima . Disponibili e gentili . Riad molto bello !Nella Medina , zona comoda e vicina all’ingresso del souk. Ci sono un paio di ristoranti raggiungibili in pochi minuti a piedi . La prima sera abbiamo chiesto la cena perché arrivavamo tardi, tutto delizioso ! Abbiamo fatto hamam e massaggio , rilassantissimo
Cons: Nulla
Valentina
4 months ago
9.0
Gretchen
4 months ago
7.0
The staff were very friendly.
Cons: The room was tiny, there was basically no space to move or put our things. The sewer smell from the bathroom was overpowering, but this seems to be present all over Morocco.
Victoria
4 months ago
8.0
La amabilidad del personal. El desayuno estupendo.
Cons: Los pájaros que se ponían a cantar en cuanto amanecía y ya no dormía nadie. Además hacia.un poco de frío en las habitaciones.
Massimo
4 months ago
9.0
Riad caratteristico. Colazione buonissima. Staff gentile, ha accolto la nostra richiesta di anticipare la colazione
Cons: Camera un po' fredda
JORGE
4 months ago
9.0
La atencion
Cons: Nada
Carmen
4 months ago
9.0
Staff
Clara
4 months ago
10.0
Personale gentilissimo, struttura molto pulita, posizione comoda per visitare Marrakech.
Fabio
4 months ago
10.0
Camera molto bella veramente accogliente e pulitissima. Personale disponibile e cordiale. Colazione super.
Cons: nulla
Zoltán
4 months ago
4.0
Autentikusan hangulatos. Szép régi berendezés jó állapotban.
Cons: Az ágy lehetne kényelmesebb. Nagyon hideg volt a szobában hiába fűtöttünk. A reggeli nagyon kevés és csak édes ételek voltak
andrea
5 months ago
8.0
Il Riad è molto carino e accogliente, lo staff gentile e attento e la posizione è ottima.
Cons: La nostra camera era al piano terra ,quindi un po si sentivano la mattina presto un po di rumori ,mancava di un'altra panca per mettere le valigie, l'anta dell'armadio non si apriva e consiglio di mettere il sapone sia al bagno che nella doccia oltre che delle ciabatte .
Nicolò
5 months ago
10.0
Struttura dotata di camere molto pulite e accoglienti. I due ragazzi dello staff sono sempre stati molto gentili e disponibili per ogni nostra esigenza. Tutte le principali attrazioni sono facilmente raggiungibili a piedi, inclusa la piazza centrale Jemaa el-Fnaa, che dista solo 15/20 minuti. Consiglio assolutamente di soggiornare in questo Riad.
Wawi Ndimba
5 months ago
8.0
Situé à moins de 30 minutes à pied du Jardin des secrets, de la Médina, du Jardin Majorelle et de la Place Jemaa el Fna, La décoration magnifique et son personnel chaleureux, vous accueille dans un havre de paix. Les odeurs de jasmin et de fleur d'oranger vous apaisent immédiatement. Mention speciale pour le délicieux petit-déjeuner qui change chaque jour.
Cons: Petite odeur d'humidité dans la chambre Rosa par moment mais qui s'estompe assez rapidement. Les prises électriques de chaque côté du lit sont à moitié obstruées par la tête de lit donc pas possible de les utiliser avec un chargeur de téléphone. Mais prises disponibles au pied du lit.
Tharunya
5 months ago
8.0
LE PERSONNEL, LA DAME nous a tellement bien accueilli, nous étions très contents de l’avoir connu.Le petit dej nous a était servi généreusement
annalisa
5 months ago
10.0
struttura super pulita che per me era la cosa primaria staff super gentile e disponibile consiglio davvero questa struttura in quanto in giro ci sono davvero delle bettole
Cons: per me tutto perfetto
Marco
5 months ago
7.0
Ci è piaciuta la posizione,la colazione e soprattutto la disponibilità e gentilezza del ragazzo che ci ha accolto.
Cons: Le foto secondo me tradiscono un po, la camera era piccolina in realtà e la terrazza non come nelle foto. Inoltre la dimensione dei letti è piccola.
Michelle
5 months ago
10.0
This Riad is very beautiful looks like an art museum. The staff members at reception Ayoub and Achraf went above and beyond to make us feel welcome, recommending restaurants, advising on the best local tea and coffee. Excellent communication. We loved the breakfast, the presentation was amazing. The location was amazing walking distance to most attractions.
Cons: Nothing
Arregui
5 months ago
8.0
Muy buena atención del personal,muy buena gente
Roberta
5 months ago
10.0
Nice environment
Cons: N/a
Christiane
5 months ago
10.0
Silvain war ein super Gastgeber! Die Villa ist toll ausgestattet, mit Blick aufs Meer und einen einsamen, grandiosen Strand.
Alice
5 months ago
6.0
Personale cordiale e gentilissimo, ottima colazione e nel complesso buona struttura
Cons: Pulizia da rivedere. Camera piccola con finestra minuscola. Si sentiva che la porta era stata chiusa da un po’ c’era un forte odore di umidità. In inverno probabilmente sarà anche peggio. Zona comoda al centro ma vie per accedervi sporche e trasandate
Arregui
5 months ago
8.0
Ayoub fue muy atento y nos ayudó a organizar las excursiones muy bien,gracias ayoub
Léna
5 months ago
10.0
Virginie
5 months ago
10.0
Merveilleux séjour en famille dans ce riad. L'accueil est excellent, le personnel est aux petits soins, toujours souriant et de bons conseils. Le riad est d'une propreté étincelante. Les petits déjeuners étaient excellents et copieux. Merci pour ce beau séjour.
D'Apollo
5 months ago
7.0
Posizione eccellente, staff gentile, buona colazione
Cons: Doccia
Paulina
5 months ago
9.0
We loved the breakfast and the extremely helpful staff, nothing was too much trouble for them so thanks so much for that! The riad is in a very nice, more local area with less tourists. It's very quiet and there is a big parking narby - if you either rent a car or go to morning trips this is super useful as you don't have to walk through dark streets at 5am - it's very close and safe :)
Cons: The only small thing - but this was our parents feedback as we are used to sweet breakfasts when we travel - is that it would be ideal to have something more savoury available also, besides olives, like cheese and eggs :)
Komjáti
5 months ago
10.0
Tisztaság, felszereltség, személyzet kedvessége, stb stb . Reggeli az leírhatatlan. Nagyon finom volt minden!
Katka
5 months ago
9.0
A smaller room, but cozy and clean, with excellent and helpful staff. Excellent breakfast, the riad has a great atmosphere.
Kristina
5 months ago
10.0
Urte
5 months ago
7.0
Sehr freundliches Personal, hilfsbereit
Cons: Entsprach nicht so ganz unseren Vorstellungen von den Fotos
GROSDIDIER
5 months ago
8.0
Giulia
5 months ago
9.0
In 10 minuti a piedi si arriva ai souk, comodo ma di notte chiudendo alcune strade è un po' difficile ritrovare la strada a piedi, quindi sarebbe meglio in taxi. Staff eccellente e colazione FANTASTICA
Charleyne
6 months ago
8.0
La gentillesse du personnel toujours à disposition pour les hôtes, la propreté des lieux.
Jean-Francois
6 months ago
8.0
L’accueil et la sympathie du personnel. L’emplacement.
Cons: Manque de lumières dans la chambre. Un peu trop sombre
Mohammad
6 months ago
10.0
Amazing service
Cons: Every thing staff was very helpful WiFi was good room was nice and clean I love the water pressure
Adeline
6 months ago
8.0
L'emplacement était idéal pour visiter la médina à pieds : souks, palais bahia, musées, la medersa ben youssef... Nous avons beaucoup apprécié le petit déjeuner copieux servi chaque matin. Le personnel était très prévenant et disponible. Le petit bassin a permis de nous rafraîchir après une bonne journée sous le soleil. Les chambres étaient propres et la literie confortable.
Cons: Dans une des chambres il y avait parfois une odeur de canalisation.
Artero
6 months ago
10.0
Tout, nous avons séjourné à 4 ( avec nos 2 enfants de 8 et 14 ans), un riad familial et chaleureux. Idéalement situé pour toutes les visites. Nous avons tout fait à pied. La chambre était confortable, nous avions la suite familiale au rez-de-chaussée. Le petit déjeuner incroyablement bon, frais, produits locaux et variés. Le personnel d'une gentillesse remarquable. Nous avons beaucoup échangé avec Achraf qui est notre coup de cœur de notre voyage, un jeune homme tellement bienveillant et d'une gentillesse remarquable !!! Merci beaucoup pour ce merveilleux séjour.
Cons: Rien tout était parfait!
Paloma
6 months ago
9.0
La Amabilidad de Ayoub y Achraf ,en todo momento pendientes y ayudándonos en todo. Nos pusieron desayuno 2 días antes de la hora,ya que hacíamos tours. Nos imprimieron los billetes... Una experiencia muy buena..además dentro del Riad no se oyen los rezos.. El agua de la ducha estupenda.. El aire acondicionado muy bien y sin sonido.
Cons: Solo le faltaría una neverita dentro de la habitación..
Aurélie
6 months ago
10.0
Le personnel est accueillant et serviable. Le logement est propre et parfait. L'emplacement est très bien également. Je recommande sans hésiter ! Nous avons passé 3 jours en famille au Riad Mounlight et c'était parfait!
Sanne
6 months ago
9.0
Mooie locatie in de Medina, dichtbij de souks waar je direct kunt verdwalen.. Super leuke host die zorgde dat het ons aan niets ontbrak. Hij en zijn compagnon stonden letterlijk 24/7 voor ons klaar. Lekkere ontbijtjes met een Marokkaans tintje, goed bed en fijne douche! O en niet te vergeten het dompelbad, was een welkome bron van verkoeling!
Cons: Bij ons op de kamer rook het niet altijd even lekker, ik denk dat het iets te maken had met riolering oid. Verder kunnen we geen minpunten bedenken.
MaschaKnops
6 months ago
9.0
Het was een mooie Riad, buiten het hele drukke deel wat wij fijn vinden. Ayoub en Achraf de receptionisten (Dag en nacht) hielpen ons overal mee. Super toffe jonge mannen! Ontbijt elke dag anders. Heerlijk en meer dan genoeg. Wij waren met ons gezin, in 3 kamers. Kamers zijn niet heel ruim maar wel goed genoeg. Prima prijs-kwaliteit. Wij hebben een hele week genoten en zouden zo weer teruggaan.
Cons: Zwembad is klein, meer een plonsbad. Niet gebruikt in oktober, wel warm buiten
Danilo
6 months ago
10.0
La cordialità e disponibilità del personale che ci lavora e lo gestisce. La colazione abbondante e varia, con piccoli cambiamenti ogni mattina. I servizi che offrono (trasporto dall'aeroporto al Riad, Hammam di coppia, aria condizionata, wifi gratuito).
Cons: Nulla, è andato tutto benissimo!
Serdino
6 months ago
9.0
Riad molto carino e accogliente, posizione comoda per raggiungere facilmente a piedi la medina. Staff gentile e disponibile, colazione varia e gustosa.
Cons: L'unica pecca è la dimensione della nostra camera Karmela, veramente troppo piccola, non ci si poteva muovere ai lati del letto e non c'era spazio per poggiare e gestire i bagagli.
Joshi
6 months ago
8.0
Javier
6 months ago
9.0
virginie
6 months ago
10.0
Excellent rapport qualité prix, Choukran nous a très bien accueillis et a été de très bon conseil, il nous a beaucoup appris sur la culture,... Le personnel entier a été génial, super petit déjeuner, bon emplacement Merci nous reviendrons
Pauline
6 months ago
9.0
Personnel très gentil et serviable. Emplacement calme mais centré. Déjeuner copieux. Très propre. Chambre pour 4 adultes avec canapé-lit est limite au niveau taille, mais ok pour 2-3 jours.
carim
7 months ago
10.0
La localisation est parfaite à deux pas du souk. Le petit déjeuner change tout les jours. Le personnel est agréable et sympathique
Cons: Pas de réfrigérateur dans la chambre
Margaux
7 months ago
9.0
l’accueil et le petit dej était super
Cons: la piscine n’est pas chauffé mais ça ne m’a pas déranger
Helena
7 months ago
8.0
Nallely
7 months ago
8.0
La ubicación está genial porque está dentro de la medina,pero muy accesible con coche hasta la puerta del alojamiento. El desayuno estuvo completo y rico. La atención del personal excepcional,muy amables.
Cons: No hubo nada que no nos gustase. Gracias por todo! 😊
Pereira
8 months ago
8.0
Even
8 months ago
10.0
Il Riad è molto bello, gode di una buona posizione per raggiungere tutte le principali attrazioni ma al contempo è immerso in una zona della Medina meno turistica rispetto alla piazza centrale e alle vie circostanti, cosa che ti permette di entrare in contatto con la vita di Marrakech. I due ragazzi che gestiscono il Riad sono entrambi super gentili e disponibili, così come il resto dello staff. Colazione ottima, la terrazza e la piscina sono due chicche! Consigliatissimo!
Cons: Nulla
Gorka
8 months ago
9.0
Nos gusto todo, el personal, el desayuno y la habitacion tambien. El trato fue excepcional, en concreto Ashrraf.
Casalino
8 months ago
10.0
Sergio
8 months ago
10.0
Todo el Riad era espectacular, muy bonito y cuidado. La Lim moreda impecable, las camas cómodas y el personal muy amable
Charlotte
8 months ago
9.0
La propreté impeccable, le personnel et la patronne étaient vraiment très sympa . Le petit déjeuner était super bon L'emplacement idéal
Valerio
9 months ago
9.0
Alejandra
10 months ago
10.0
Good breakfast and friendly staff
Channel
11 months ago
10.0
Perfect riad! Staff super kind, comfortable and clean
Lewis
11 months ago
8.0
The Riad arranged collection straight from the airport which was a godsend when arriving at night. Lovely Riad, very helpful young man on the reception that was happy to help with anything needed.
Cons: The only slight negative is the bed was quite hard but not the most uncomfortable we have stayed on.
Regin
11 months ago
9.0
The riad and the room were absolutely brilliant. Charming and very clean. Our room had a shower with body jets! Excellent staff, very good and plentiful breafkast. Rooftop terrace didn't have views of the city but had comfortable couches and tables to relax or eat. Nice and comfortable lounge area to relax or read. Location was good, about 5 minutes walk to the souks. Local food stalls nearby. Can't recommend enough.
Cons: Wifi was not very good in our room.
Asmaa
11 months ago
8.0
Everything about the property was great
Roland
1 year ago
5.0
In a traditional building, original wooden features in the room itself and fairly good location. Quite clean and the shower had good water pressure. The pool and roof-top terrace were very nice.
Cons: The shower bracket and the wash basin tap malfunctioned or fell off completely. The toilet had to be flushed several times. The noise from the street was too loud to keep the window (which was not functional) open at night. Breakfast on the Sunday morning was substandard, with day-old bread being served (there was fresh bread made nearby so it was available), and always similar. Fresh fruit would be nice. Staff were generally welcoming and friendly. The main issue is the bedroom was very small for that price and anyone with a regular suitcase would have no place to put it. We had small suitcases but had to always store things away to have any room to move about.
Aisling
1 year ago
10.0
Augusto
1 year ago
10.0
The place was beautiful, clean and well located. A safe haven in the adventure that is the Medina, and close enough to taxi stations, which is key to getting around other areas of Marrakech. The staff was excellent! Before our arrival they were already looking out for us. I had an incident where I forgot my AirPods and charger in the hotel when I headed to the airport and they personally brought it to me. I have no words to express my gratitude.
Cons: Nothing to say here.
Juan
1 year ago
8.0
Stefanie
1 year ago
8.0
We wanted a simple, easily accessible location in the old medina where we could stay for a couple of nights, with break in the middle of the stay to accommodate our trip to the desert. This Riad ticked all the boxes from a practical point of view. The staff were extremely kind and helpful, accommodated our early departure by serving us a full breakfast one whole hour early. The one reason I’m not giving the place a 10 is the smell coming off the bathroom in the larger bedroom on our second night. I know it’s a perennial problem of plumbing in old riads in Morocco, but it’s a relatively easy fix and it put a slight wrinkle on an otherwise perfect stay.
Viviana
1 year ago
10.0
We loved the service. Everything was super clean.
Rebecca
1 year ago
9.0
Very clean and tidy. The room was spacious
Cons: Nothing
Priya
1 year ago
7.0
The road is 12-25 mins walk from most of the sites in Marrakech yet allows for you to dropped almost to the door unlike at other roads in the medinah. It's not just a 100% tourist area. Asharaf & Ottoman were friendly, helpful & gave sound advice. Thee is a roof terrace, pool like a big bathtub in size and even a hammam in the basement. I only used the roof terrace so can't comment on the other facilities.
Cons: The lamp in the bedroom blew and took out one phase of the electricity. Asharaf easily managed to solve the outage but the lamp wasn't replaced leaving us with no bedside lamps (other one never worked). Breakfast while lovely, doesn't offer much variety as it's always bread based but this may be the case in a lot of riads. The bathroom was skimpily stocked with an unlabelled gel & shampoo. No soap near sink. Provision for adapters would have been handy, we only brought one amongst 3 of us and had to purchase more. Unfortunately 5% is slapped on bills paid by card, a bit harsh, and not mentioned on the booking site!! The ATM nearby was under repair so had to give over all my cash and was left without any foreign currency as a result and needed to find an ATM early morning.
Javier
1 year ago
9.0
Great staff members lovely and so kind !
Alessia
1 year ago
10.0
Laura
1 year ago
9.0
Gaspar
1 year ago
10.0
Tyla
1 year ago
10.0
Loved location and staff.
Luke
1 year ago
9.0
Friendly staff, beautiful building, relatively cheap for a riad, clean, ideal location
Cons: Very little but if I was really picky, the breakfast isn’t very authentic Moroccan
William
1 year ago
10.0
Ida
1 year ago
8.0
Brillians Riad, lovely room. Staff absolutely great. We had good breakfast each morning. Location about 20 min walk from main square
Cons: It was not advertised anywhere that payment only in cash. Was not prepared for that
Zed_auditore
1 year ago
10.0
Everything. I did not know what to expect when I booked to stay in Riad, as I just follow travel tips that inform to stay in riad when in Marrakech, but this definitely exceed my expectation. Staff friendliness, the warmth welcome, traditional Moroccan breakfast every single morning, it was really really great and best experience. Special shoutout to brother Ayoub and brother Asyraff for everything.
Cons: Nothing
Jane
1 year ago
8.0
Lovely host
Cons: The area
Christensen
1 year ago
10.0
We had an amazing time at Riad moonlight, the riad is beautiful everywhere you look and the room was perfect and clean too, one big upside is that the bed was comfortable and soft. The one thing that surprised us the most was the very helpful staff, we want to thank you all for making our first trip to Morocco amazing, we felt welcome and we didn't miss a thing. We had only booked 3 nights at first but asked to stay longer, they did not have rooms available for our last two nights, so they checked us into another Riad an even carried our biggest bag to the other place. The area is also good and quiet, its really close to everything so you don't need a taxi. We are very grateful for staying here, thank you!
Sophie
1 year ago
9.0
Staff were fantastic, so helpful, welcoming and very flexible. We felt very at home there. They gave us invaluable local knowledge as well!
Cons: We were expecting a hammam but it was being refurbished. Would have been 10/10 otherwise. They did have one they recommended though which was great.
Shaun
1 year ago
10.0
Brian
1 year ago
9.0
The staff were lovely and really looked after me. The Riad was clean, breakfast was served in the morning and was great
Cons: Nothing
Andrew
1 year ago
10.0
Good location and comfortable room. Top notch staff
Jojo
1 year ago
8.0
Beautiful riad, quiet inside, nice rooms, easy access to the main town without being too close. Friendly and helpful staff
Aleshia
1 year ago
8.0
Sandra
1 year ago
8.0
Very helpful staff and for us a really good location
Cons: Difficult to read in bed And the fact they did not have expresso coffee
Rachel
1 year ago
8.0
Beautiful Riad just outside Medina north. Terrace was nice..the rooms were clean and comfortable. Staff were very welcoming.
Fernando
1 year ago
10.0
Location was perfect, you can reach Jemma el Fna by foot in 20’. The road is beautiful, we had a pleasant breakfast everyday in the terrace. Staff is really helpful and kind, they speak French and Spanish perfectly. Everyone was very attentive and they made our stay feel special.
Cons: Nothing.
Wouter
1 year ago
8.0
Greatly decorated, conveniently located, close to the bussy medina streets, but not too close. Helpful staff when needed.
Cons: Was a bit unpleasantly surprised by the way someone of the staff made clear we (our kids) should be more quiet. A gentle warning or a kind ask was also enough (at least to start with) instead of hissing and looking mad. It’s an old building and noise carries easy in the setup of a riad, we tried to pay attention to this but forget for minute. Could have been handled different.
Angie
1 year ago
10.0
Luciana
1 year ago
8.0
Dee
1 year ago
10.0
Clean room, nice receptionist
Cons: I love it everything
Luísa
1 year ago
4.0
Well located, it's easy to walk around the city center from there.
Cons: The breakfast was nothing like the pictures, neither the decoration. We've booked a room for 4 people, and it was clearly not a room for so many guests, it was small and apart from being quite dark, the extra bed was clearly not supposed to be there making it hard to move around the bedroom. The payment option was also misleading, as we booked on the platform and we were not able to pay it online, only cash, otherwise If you want to pay by card, they charge +5% - another information you won't find in the booking details.
Éanna
1 year ago
8.0
Vincent
1 year ago
8.0
Staff were incredibly friendly, welcoming, and helpful. Building was very charming. Room was nice, shower was clean and warm, and Aircon was cool.
Cons: Beds were fairly firm, which is fine if you like harder beds, but might be a bit much for some people.
Éanna
1 year ago
8.0
Location was great. Needed taxi to call Riad Moonlight for someone to come meet us out the front. once know where it was, it is fantastic location. Dipping pool was great for the summer heat. Main square ten mins walk away. Staff were brilliant. Can organise tours etc from front desk.
Cons: Nothing to dislike about this property. Staff extremely friendly and can advise you on anything even if first time in morocco
Cara
1 year ago
10.0
Ahmed
1 year ago
8.0
Very nice traditional rooms, all the details was beautiful
Andrew
1 year ago
10.0
Everything
Cons: Nothing
Sebastian
1 year ago
8.0
Emma
1 year ago
10.0
The Riad was amazing, beautiful property which great rooms and comfy beds. Large bathrooms with a great shower. Achraf always looked after us, helping me download the local maps, calling tour companies so make sure pick ups were set and making sure we had enough breakfast in the mornings. Achraf you made our trip!!
Zarina
1 year ago
10.0
Joana
2 years ago
10.0
The breakfast was really nice and the staff were very kind, always available and helpfull.
Cons: Dont have nothing to point it out. It is a very nice riad for the price we pay and a very nice location. Far from the caos and we can go walking anywhere.
Miserda
2 years ago
10.0
Everything was perfect! Riad is really pretty and the location is the best. They helped us for all we needed and Achraf is amazing person, so helpful and friendly he made our stay memorable.
Denise
2 years ago
9.0
Great location, very quiet at night, confortable rooms
Cons: -
Jamier
2 years ago
9.0
Lorenzo
2 years ago
10.0
Maya
2 years ago
9.0
Beds were amazing and got a super sleep! Great location and easy to find, staff are SO helpful and super friendly, great place to stay <3
Laurine
2 years ago
7.0
The cleanliness Location
Cons: They couldn’t arrange an early morning breakfast. I know it is was a special request but they could have done something at least bread or coffee or tea. The only thing they did is serving a juice
Hebo
2 years ago
10.0
Sana
2 years ago
10.0
Moustapha-henri
2 years ago
10.0
Sultan
2 years ago
10.0
Me and my family including 2 kids had an excellent stay at Riad Moonlight and Spa. The room was very comfortable and traditionally set giving you the vibe of local residence. The room and toilets were cleaned regularly. We had an amazing daily breakfast with different menu every morning. The staff especially Ayub was very helpful. Round the clock presence of staff at reception would make you feel secure. Being in Morocco for the first time they helped alot with directions, groceries and sorting out various issues. I would definitely recommend it to everyone.
Cons: When I first came, I was not fond of the location but after spending three nights I was glad to be in that place having so many places easily accessible.
Mireia
2 years ago
8.0
Mireia
2 years ago
8.0
Sebastián
2 years ago
10.0
Excellent please. Good vibes. Near Medina.
Khan
2 years ago
7.0
Anonymous
2 years ago
8.0
Samia
2 years ago
9.0
The host is amazing and always there to help.
Miguel
2 years ago
9.0
Sympathy and Kindness
Jaroslaw
2 years ago
10.0
We hope you are fine. We share the pain of the victims. We felt at home, Thank you for everything Best regards
Toke
2 years ago
8.0
It felt homey, it was clean and perfect for travellers who wanna sleep cozy whilst being out the whole day. The location is central to all touristy sites.
Cons: N/A
Charles
2 years ago
10.0
Sanae
2 years ago
10.0
Riad Moonlight is like stepping into an Arabian Maghreb fairy-tale it's absolutely stunning from the decore to the architectural historical authenticity of the building, from the inside out. The breakfast was lovely in the peaceful court of the riad. It's quiet and super clean and has a homily feeling to it. All thanks to the dedicated effort and warm-hearted team; the lovely owner of the Riad she welcomed us with open arms, also Youssef and my 'extra very special thanks' to Hassan! He's a true gem and goes the extra mile to make sure that the guests are well taken care of. He does that with genuine care and the friendliness comes straight from the heart. Thank you Hassan! Thank you for having us Riad Moonlight, there will be a next time for sure!
Joyce
2 years ago
10.0
Very kind people, clean and beautiful place
David
3 years ago
3.0
N/A
Cons: When we got there, we were told that we had to stay somewhere else. No explanation or apology was given and we were taken to stay in another Riad.
Grace
3 years ago
10.0
This riad was the perfect spot for us on our first trip to Marrakech! We couldn’t have wished for a better host, they were so lovely and helpful right from the beginning and really went out of their way to make our trip so special. The location was perfect not too far from the main attractions and could not fault the cleanliness and YUMMY breakfast!!
Cons: We wouldn’t change a thing!
Laura
3 years ago
5.0
The property was clean. The breakfast was tasty. The location was good and accommodation on the cheaper side.
Cons: The staff did not speak much English which made communication difficult (not their fault as we were in a non-English speaking country). Staff were not friendly or welcoming. We were initially given no information on meal times. Breakfast time changed each day so we only managed to get breakfast two days of our stay. On check out we were given someone else’s passport. Room backed on to the side street which was very noisy at night. This wasn’t a problem for us but worth mentioning.
Silvia
3 years ago
9.0
Ten minutes from the main attractions in Medina. The Riad is very warm and confortable. The court inside is very charming in perfect Marocco style. The rooms are very clean and have a warm oriental atmosphere. The staff is very nice, ready to help you. Breakfast continental with special bread of Marocco.
Victoria
3 years ago
8.0
The road was lovely and our bedroom was roomy and the clean, the beds were very comfortable and the shower was excellent. The breakfast was plentiful and tasty. The terrace was pretty with tables and chairs in the sun and a bedded area with tables in the shade. The staff were extremely welcoming, helpful and accommodating giving us tips on where to eat, places to visit and helping us make bookings. On our last day they very kindly stored our luggage for us and helped us charge our phones before leaving.
Meeelak
3 years ago
10.0
1 day before we were contacted before our stay by Sulaiman if we required airport transfer which wasn't required as we had hire. Location: Riad is around 1.3km from Madina (17min walk) but all shops start after 2-3 minute walk which still is the part of Jama-el-fna, so perfect location. Away from hustle and bustle of crowd. Safe location with person present at the properly 24/7. CCTV system present and working Riad: Clean, full of colours and traditions with modern look. From outside it looks like a house but as soon as you enter, you are shocked by the effort Kultoom and Sulaiman has put to make this place look so amazing. All facilities are provided here. We requested to watch our favourite Tele show in the lounge. Sulaiman and Kultoom made us feel at ease . We enjoyed the show with hot Morrocon mint tea. Loved it. Laundry service is provided for €5. Pickup and drop off service provided. Massage and spa after a long tiring day was such a luxury to end our day. We felt fresh, ready to start our next day. Locker is available in the room to leave stuff securely in the room. Room: Our room was extremely clean including shower room. We always feel at ease when hotel is clean and Moonlight is one on the list which ticks all boxes. Bedsheet clean and fresh, Room had electric heater which isn't normally provided in any other Riad, fresh towels provided, room cleaned everyday, room service provided. Breakfast: Continental breakfast in the morning. Requested local bread which was fulfilled and made fresh in the morning for us. Overall, we loved our stay here. Moonlight Spa is on our top list if we come back. No other Riad will be consider to stay.
Cons: Little noise after 10pm as there are small food places where local come and eat. Which can be ignored.
Danielle
3 years ago
6.0
Nice welcoming staff
Cons: Tv in the room did not work ,heater did not work. No window in the room , the smell was not pleasant from the shower drain
Stephanie
3 years ago
10.0
The riad staff were extremely hospitable and helpful. We arrived very late and they were waiting on the street to welcome us in - this was greatly appreciated as we would not have been able to find the place as we had no data! The breakfast was delicious and the staff were attentive and quick to refill our plates and cups The room was as comfortable and had nearly everything we needed for our stay Thanks to the wonderful staff for the recommendations of restaurants, the map application (maps.me), and for their overall hospitality
Cons: We were missing hand soap - but that was the only thing! Perhaps they could sell bottled water on site too?
Natascha
3 years ago
10.0
Super clean, great breakfast and friendly people. Location was good, 25 minutes walk to the big square and surrounded by people and stuff to see. Host helped us with the tours and everything we needed. Great place great people. Even helpt me when I had a migraine.
Cons: Actually all was good
Shahzad
3 years ago
4.0
Staff were nice
Cons: When we arrived the room was very cold. The heater was not very warm and would switch off, staff had trouble working it also. Staff rang the owner and she said to operate the AC unit via heat setting. This didn't work and kept blowing cold air. The hotel was empty so we asked to change rooms but this request was refused. We were promised heat would be fixed by the next day. The next day we waited to be told the guy to fix had not come. Owner showed absolutely no concern. Stay was therefore very uncomfortable. Also pool is not a pool , just big enough to sit in and no wellness centre. Would not return to this place,
Gorgenyi
3 years ago
9.0
Marcella
3 years ago
9.0
Ardeshir
3 years ago
9.0
The receptionist was very friendly and she had answers and recommendations for all our questions. The breakfast was really tasty and varied, with typical Moroccan food.
Dimi
3 years ago
6.0
Traditional beautiful Riad with good prospects to become more than a chancers choice. Public areas were spotless clean. Ladies were very kind and smiling. Breakfast was generous and of good quality. Great rooftop area. Left a generous tip despite overall disatisfaction with lack of action from management.
Cons: Internet was a mess. Broken down in 2.4, 5 ghz and then a mixed one and an extender leading to low speed or non available service. Ground floor room has zero privacy, zero natural light, zero ventilation. Hearing things nobody supposed to hear from the public areas, tenants are doomed to sleep last and wake up first. Unwillingly. Manager wants cash. Dirham or euro. Leading to high loss of money due to the inevitable conversions. No prior notice to this. No receipt given even when asked. No change of room granted even when they were vacancies. Not once the room was service while occupancy. Definitely not suitable for business nor a digital nomad, definitely not for longer than a couple of nights stay. Location, quite far from the main attractions. Place needs renovation desperately. Pool is small and unusable in general.
Maria
3 years ago
9.0