Riad Janate & SPA
Chain: Not Available
Description
Luxurious Accommodation & Relaxing Spa Services
Riad Janate & SPA in Marrakech offers air-conditioned rooms with free WiFi and massage services. Enjoy a sun terrace, concierge service, and a 24-hour front desk for your convenience.
Indulge in Leisure and Wellness Facilities
Relax in the indoor pool, hammam, or book a rejuvenating massage. The riad also provides a coffee shop, lounge, and car rental service for exploring the city.
Prime Location with Nearby Attractions
Located near popular museums and gardens, Riad Janate & SPA is the perfect base for exploring Marrakech. Don't miss out on this oasis of comfort and luxury.
Sentiment Analysis
Attentive Staff
Beautiful Ambiance
Popular Amenities
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Express check-in/check-out
Safety deposit box
Car hire
Massage services
Currency exchange
Hammam
Non-smoking throughout
Shared lounge/TV area
Concierge service
Heated pool
Coffee Shop on site
Food delivered to guest room
24-hour security
Availability Side
Sorry, there are no available options matching your selection.
Guest Sentiment Categories
Cleanliness
Guests mentioned that the room was beautiful and clean, contributing to their positive experience.
Service
Staff were described as very accommodating and attentive, providing a positive experience.
Location
Generally good location but some found it a bit daunting at night due to narrow streets.
Room Quality
Rooms were beautiful, comfortable, and included amenities like a rooftop jacuzzi.
Amenities
The amenities are nice, but additional charges for the jacuzzi were noted.
Value for Money
High-quality experience relative to price, though some amenities had extra charges.
Food and Beverage
Food was praised, especially breakfast, contributing to the overall positive experience.
Overall Experience
Overall, guests had a wonderful time and enjoyed their stay, highlighting various positive aspects.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
11:00 AM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessThis property does not accommodate bachelor(ette) or similar parties. An accommodation tax per person, per night is not included in the price and must be paid at the property.
Reviews (966)
1 week ago
6.0
Jannis
1 week ago
9.0
Luwam
1 week ago
10.0
Amazing Riad, great staff and great food. Amazing rooftop vibes and great location, 5 minute walk to the nearest taxi area. Staff was the best part though they answered all our questions and even offered to walk us to the taxi area to make sure we didn't get lost. I was shocked with how amazing our stay was, definitely exceeded expectations.
Cons: Nothing. It was great.
Adil
2 weeks ago
6.0
La gentillesse du personnel et la déco vraiment magnifique de ce Riad décoré avaient beaucoup de goût. La propreté était aussi très bien. Et il est plutôt bien placé.
Cons: L’établissement affiche sur Booking.com, le logo Parking, alors même qu’il n’en dispose pas. Aucun souci, le personnel m’a aidé à trouver un parking à proximité à un prix raisonnable. Nous avons eu une chambre au rez de chaussée qui était très sombre, avec deux fenêtres donnant sur la cours intérieure où les clients prennent leur petit déjeuner, donc manque d’ intimité. Le petit déjeuner est très moyen avec très peu de choix. Le jacuzzi n’était pas en fonctionnement ce qui était décevant. Ce Riad est très cher , l’équivalent d’un hôtel 4-5*, ce qui n’est clairement pas le cas.
katarina
2 weeks ago
10.0
It is the perfect experience to stay at a riad. Great architecture inside. Cute rooms. Very kind and helpful staff.
Cons: Nothing
Maria Francesca
2 weeks ago
9.0
Molto accogliente, camere bellissime, ottima colazione e cibo ottimo.
Cons: Niente
shruti
2 weeks ago
10.0
Location, beautiful property, great staff
Nasiphi
2 weeks ago
10.0
Leandro
2 weeks ago
10.0
Sara
3 weeks ago
10.0
Janate is a beautiful Riad and spa with great location close to restaurants and the souks. The staff - especially Mouad - was so nice and helpful. We had a wonderful time and hope to come back
Jean Louis
3 weeks ago
6.0
Cômodo.. classico
Cons: La Responsabile del desk
Sarah
1 month ago
10.0
Wundervolles Riad, grandiose Dachterasse, tolle Gastgeber
Ruzzelyn
1 month ago
10.0
Our stay at Riad Janate was excellent and I could not fault it, from the room and to the staff. The property looked exactly as how it is shown on the photos and had beautiful mosaics, foliage and lamps. My partner and I travelled from the desert and had a long day and were immediately greeted and attended to with the famous Moroccan mint tea and biscuits. The bed was pleasant and comfortable, and our breakfast every day was a selection of msemmen, fruits and eggs. We tried the hammam and massage services and it was great. They used a honey mask and orange blossom scrub which smelled divine, and it was the perfect way to end our trip! Mouad was so kind to us, providing us with tips for travel and some interesting history facts about the country, tea and food! Upon check out he also organised our taxi and walked us with our luggage to the taxi. I would definitely come back to stay here and hopefully during the warmer months and make use of the pool and jacuzzi.
Dalya
1 month ago
10.0
Our favorite stay of the trip. It’s super beautiful, in the Medina and walking distance from everything. My kids wanted to stay here the whole trip
Cons: Nothing
Max Fabian
1 month ago
10.0
Stunning place, amazing staff.
Jessica
1 month ago
9.0
Jolie, grand, propre
Cons: L accueil aurait pu être plus accueillant - infos - explications
Greet
1 month ago
10.0
Archie
1 month ago
10.0
Samin
1 month ago
10.0
Everything was at the highest level, super friendly staff, very very clean, and the roof top was so magical.
Jens
1 month ago
8.0
The personnel, especially Mouad was really helpful and kind.
Cons: The shower had trouble warming up, but this was promptly and adequately handled by Mouad
Christian
1 month ago
10.0
Louisa
1 month ago
10.0
Véritable petit havre de paix, magique! Le rooftop est dingue, la verrière est même chauffée si vous le souhaitez! Petit dej extra! L’accueil incroyable de Mouad et Hassan ont fait de notre séjour un moment exceptionnel. Mille mercis!
Cons: Rien
Elizabeth
1 month ago
9.0
Straight after booking there was good comunication, they coordinated airport transfer. The staff were very helpful, kind and polite and friendly staff. The room was beautiful, very clean and spacious. The breakfast was plentiful with tasty Morrocan traditional food.
Cons: Nothing at all.
Carla
1 month ago
10.0
Eric
1 month ago
10.0
Nous avons séjourné 4 nuits dans la suite « Janate » avec deux très grands lits hyper confortables et une petite terrasse. Ce Riad est vraiment magnifique. Il aspire au calme et au bien être. Le personnel (avec une mention spéciale pour Hassane) est d’une extrême gentillesse et aux petits soins. Nous avons apprécié le Hammam.
Cons: Le seul bémol serait les horaires du petit déjeuner de 8h30 à 10h30 même si celui-ci est exceptionnel !
Charlotte
1 month ago
10.0
Iñigo
1 month ago
8.0
El patio es precioso y la habitación era muy amplia y limpia. Fueron muy amables y regalaron a las niñas un llavero muy bonito.
Cons: El servicio del desayuno fue muy lento.
Huseyin
1 month ago
5.0
Mirona
1 month ago
10.0
Camera a fost curată, spațioasă și foarte confortabilă. Personalul a fost extrem de amabil și ne-a ajutat de fiecare dată când am avut nevoie de ceva. Hassan ne-a ajutat inclusiv cu biletele de avion, lucru pentru care îi mulțumim. Am avut o experiență foarte plăcută și recomand cu drag acest riad.
Pascale
1 month ago
9.0
Le personnel a été très prévenant et a réussi à me trouver un bon moyen de transport pour rejoindre Essaouira. Le Riad est très bien situé et la chambre était spacieuse et confortable
Cons: Il faisait un peu froid, dans les chambres. Mais il avait aussi beaucoup plu dans la journée
Gombert
2 months ago
10.0
Rowena
2 months ago
10.0
Clean rooms, quiet, lovely breakfast, great location, staff were very welcoming and helpful at all times. Spa treatment was amazing also!
Cons: Nothing
Tuba
2 months ago
10.0
Sarah
2 months ago
10.0
Je voelt je meer dan welkom, lief personeel, alles is schoon en relax! Goede sfeer!
Cons: Ik kan niets verzinnen! Het was werkelijk voortreffelijk!
Jonathan C
2 months ago
8.0
Great location, excellent breakfast, peaceful and quiet
Cons: We didn’t know there was no bar or alcohol served because it was Ramadan, but it wasn’t an issue.
Isabela
2 months ago
10.0
Tudo lindo!!! O staff Moad foi super receptivo e educado!!! Amamos muito essa imersão de ficarmos hospedados no meio da medina!
Cons: Nada
Alae
2 months ago
4.0
Personeel was super vriendelijk
Cons: Locatie niet goed. Douches koud. Niet zo hygiënisch
Moukrim
2 months ago
8.0
Reto
2 months ago
10.0
-Das Riad ist wunderschön malerisch und das Personal ist sehr zuvorkommend und nett. Uns hat es in den Ferien an nichts gemangelt, die Zuvorkommenheit des Personals erinnert stark an gute Luxushotels. Wir hatten uns die ganze Zeit sehr wohl gefühlt. -sehr familiäres Feeling, da das ganze Riad nur 8 Zimmer hat. -Das Riad sieht so aus wie auf den Bildern -Wir hatten noch ein Hammam für 45min dazugebucht, es lohnt sich sehr. -Das Frühstück war gut und immer füllend, auf Wünsche wurde eingegangen. -Die Lage ist äusserst gut, man ist mit 5 Min. direkt in den Souks der Medina. Man muss sich aber durch die Art (Riad in der Medina) bewusst sein, dass die Neustadt ein bisschen weiter weg ist. Die Unterkunft ist aber sehr gut gelegen für einen authentischen Marrakesch Aufenthalt. -Das Riad ist äusserst typisch, man muss sich dies bewusst sein (Blick in Innenhof und eher klein) Wir waren aber für den Preis sehr zufrieden und können dieses Riad herzlichst weiter empfehlen.
Roberta
3 months ago
9.0
Khadija
3 months ago
10.0
L’emplacement du Riad, le personnel d’une gentillesse, la propreté du lieu
anna
3 months ago
9.0
Il Riad è molto bello e lo staff estremamente gentile e disponibile. La zona è abbastanza centrale e a parte camminando nel souk la notte che mi ha messo un po' a disagio, ci siamo trovati bene con la location. Ho anche fatto un massaggio rilassante. Bella la terrazza e la zona piscina/colazione. Inoltre abbiamo avuto un problema durante il viaggio verso il deserto e lo staff è riuscito a ridarci la nostra stessa camera ad un prezzo favorevole, per la notte che siamo dovuti rimanere in più. Inoltre ci hanno regalato un piccolo olio di argan buonissimo. Spero di poter tornare durante la stagione calda per godermi ancora di più i comfort che offrono.
Cons: La stanza era un po' piccolina, ma il letto estremamente comodo. Internet non prendeva molto bene, unica vera pecca. La porta del bagno non è molto "privata", lasciando degli spiragli, e l'acqua ci ha messo un po' a diventare calda. Ma sono cose molto irrilevanti.
Douet
3 months ago
10.0
Le décor et la gentillesse du personnel
Sven
3 months ago
10.0
Soms heb je van die plekken waar je terecht komt dat het echt je ervaring op een bepaalde plek bepaalt. Deze Riad was zo’n plek waarin je Marrakesh toch op een andere manier ervaart. Iedereen was zo super lief en vriendelijk. Ik raad iedereen aan om in Riad Janate te verblijven en zeker om nog een dag struinen door de straten van Marrakesh een massage te boeken of hammam, dit maakte het compleet. Dank voor jullie gastvrijheid!
Cons: Niks
Hasan
3 months ago
10.0
The staff were very friendly and accommodating for our stay. They made us feel as if we were at home and really helped us relax from the hustle and bustle of Marrakech. Would definitely stay here again.
Nansi
3 months ago
10.0
The receptionist was very nice.
Lesley
3 months ago
10.0
rosario
3 months ago
10.0
Sin dal primo momento che abbiamo messo piede nel riad ci siamo sentiti accolti e coccolati, lo staff non ci ha mai fatto mancare nulla, dalla colazione al te servito direttamente in terrazza prima di andare a letto. Una menzione particolare va a Hassan e Mouad che sanno veramente come farti sentire a casa ed esaudire ogni tuo desiderio.
Cons: nulla, tutto perfetto
Katja
3 months ago
10.0
Katja
3 months ago
10.0
Amazing Riad - interior and amazing hammam!!! Amazing personnel and kindness service I have ever seen!!! Mouad and Hassan know what is appreciation of guests and hands-on mentality! They helped us with everything and they ade do detail oriented! They just knew exactly what we needed and made our experience much nicer than expected - I am truly amazed and grateful!
Cons: n/a
Audrey
3 months ago
9.0
Le cadre top ! magnifique Riad voyage dans une autre époque ! Vraiment très très beau ! Mais vraiment ! Incroyable !
Cons: La robinetterie et mal insonorisé… mais dans un Riad c’est peut être normal
Antoine
3 months ago
9.0
L’emplacement, la beauté du lieu, l’amabilité et le sourire quotidien de Mouad étaient juste exceptionnels.
Cons: La piscine ainsi que le Jacuzzi étaient froid. Difficile d’apprécier le fait de s’y baigner
Jacqueline
3 months ago
4.0
Nice ambiance of the riad.
Cons: Hospitality was lacking, unfriendly staff. Loud at night - you could hear everyone in the hallways coming and going. No windows in the rooms. No alcohol. Breakfast was generic (but fast). One night, no hot water. Intermittent electricity. I expected more based on the reviews.
Carine
3 months ago
10.0
« Séjour absolument sublime dans cet hôtel au Maroc. Un lieu magnifique, décoré avec beaucoup de goût dans un style typiquement marocain, aux couleurs éclatantes et aux détails brillants qui en mettent plein les yeux. Le personnel, en particulier masculin, a été tout simplement formidable, attentionné, souriant, serviable, et toujours aux petits soins. Nous avons vraiment eu l’impression d’être traitées comme des princesses du début à la fin. le hammam un vrai moment de détente et de bien-être. Une expérience inoubliable que nous recommandons sans hésiter. »
Jay
3 months ago
10.0
Alicia
3 months ago
9.0
El personal era súper atento, el desayuno muy completo y rico. Te servían tés con dulces siempre te veían por las instalaciones. Que tenga un spa dentro del hotel es un plus, ya que puedes realizarte el hamman sin salir del hotel.
Cons: Lo malo es que los taxis no te pueden dejar en la puerta del riad, ya que está en calles muy estrechas, tienes que andar 5/6 minutos
Dr Shabana
3 months ago
10.0
We stayed at Riad Janate & Spa for our first visit to Morocco and Marrakech itself and had an absolutely wonderful time. Very glad we stayed here - the place is tranquil and beautiful, exceeded our expectation and part of the reason is that the staff are fantastic. A big special thank you to Mouad, Hassan and Mohammed who all made our stay for my mum, siblings and myself spectacular. Excellent hospitality, felt like home and the warmth of the people here makes all the difference. Facilities are brilliant, we used the rooftop pool, spa for hamam and massage, breakfast and dinner were all delicious and fantastic. We will definitely recommend booking here without hesitation, you will not regret. We hope to be back and stay for all future visits at this wonderful Riad with wonderful people. Thank you guys, until next time!
Edoardo
3 months ago
10.0
It’s absolutely beautiful Riad, great breakfast with Moroccan pancakes, fresh orange juice and much more. Staff very friendly
Salih
3 months ago
10.0
What a beautiful place, tranquil, serenity, and peace. Great and very attentive staff especially Moaud who went above and beyond to make sure we had an amazing stay, and the massage lady who attended to us greatly during our spa usage.
Giovanni
3 months ago
10.0
Lo staff e la struttura!
Cons: Peccato che la piscina sopra non è riscaldata ma si capisce che inverno non è necessario
Elena
3 months ago
10.0
Es war alles hervorragend! Das Riat ist unglaublich schön und sorgfältig renoviert. Ich war noch nie in einem Hotel mit einem so freundlichen Personal. Wir wollen an die Männer, an der Rezeption unglaubliches Dankeschön richten. Sie haben uns jeden Wunsch von den Lippen gelesen und erfüllt.
Giovanni
3 months ago
10.0
Le personnel de l’hôtel très accueillant.
Cons: Rien
Ranya
3 months ago
7.0
Patricia
3 months ago
7.0
Cons: The Riad was very nice, and the staff was helpful and friendly. They accommodated our schedule for earlier breakfasts. My only suggestion is to increase some of your amenities.
Alessandra
3 months ago
8.0
La struttura di per sé molto bella . Molto bravo in particolare Mouad che è sempre stato molto disponibile e veloce nell’accontantare le nostre richieste
Cons: Essendo la nostra stanza all’interno del Riad si sentivano molto i rumori
Neli
4 months ago
10.0
La gentilezza dello staff, sempre disponibili. L'ambiente è bellissimo!! Da tenere in mente che in nessuna struttura a Marrakesh c'è il riscaldamento quindi si usa la pompa di calore, detto ciò era confortevole e caldo! Nabil era sempre a disposizione, pronto ad aiutare per qualsiasi cosa! La colazione era fantastica! Purtroppo il periodo non lo permette ma dev'essere fantastico sfruttare il rooftop con la jacuzzi e pure la piscina interna!!
Cons: Nulla.
J.
4 months ago
7.0
De uitstraling was mooi. Het is echt een sprookjesachtige marrokaanse Riad. De medewerkers zijn vriendelijk. Als de zon schijnt is het een prachtig plekje.
Cons: We hebben vooraf 2 keer vragen gesteld via een bericht via booking. Hierop kregen we geen reactie. Ook op een mail met vragen kwam geen reactie. Deze vragen gingen over verwarming van de kamers, zwembad en jacuzzi. De Riad was erg koud. Het ontbijt is op de binnenplaats. Met 14 a 15 graden veel te koud. De jacuzzi en zwembad zijn ook koud en daarmee niet bruikbaar in de wintermaanden. De Riad is van een luxeklasse. Het ontbijt was dat niet. Prima, maar niet passend bij de prijs van de Riad. Datzelfde geldt voor de geboden dineropties of drankjes. Geserveerd uit blikjes, zonder glas. Het hotel heeft 1 x een taxi voor ons geregeld. Deze paste dan wel weer bij de prijs van het hotel en was buiten proportie duur. Het was allemaal prima, maar een slechte prijs/kwaliteit verhouding.
Anand
4 months ago
9.0
Great location, attentive staff and comfortable rooms.
Cons: Nothing
Sara
4 months ago
9.0
Ιωαννα
4 months ago
10.0
Όλα ήταν υπέροχα το προσωπικό άψογο
Marion
4 months ago
8.0
Lage ist sehr gut. Es muss einem nur bewusst sein das keine Autos dort hin fahren und man ca 5 Minuten laufen muss. Zimmer war sehr gross und hatte eine gute Ausstattung. Würden es wieder buchen. Personal sehr Freundlich. Sehr nahe oder sogar fast in der Medina
Cons: Pool muss zusätzlich gebucht und bezahlt werden kann nicht einefach so benutzt werden. Wenig Auswahl vom Frühstück jedoch sehr lecker.
Stephanie
4 months ago
10.0
Établissement splendide, luxueux, confortable, avec un personnel aux petits soins
Cons: Rien
Fahim
5 months ago
10.0
Lidberg
5 months ago
8.0
Lovely little oasis, big contrast from the streets outside. Lovely staff who were eager to help and told us about stuff to do while visiting, and the history about the riads and Marrakech from before and now.
Liesbeth
5 months ago
8.0
In de riad hadden we een super leuk verblijf. De kamer was mooi en proper. Hier konden we niks op aanmerken.We hadden zelfs een terrasje aan onze kamer. Op het dak was er een jacuzzi. Daar hebben we enkele keren gebruik van gemaakt. Wel jammer dat je hiervoor extra moest betalen. Het personeel was heel behulpzaam en vriendelijk. Ze brachten ons tot aan de plaats waar we de taxi moesten nemen en we konden hen bellen om ons 's avonds wanneer het donker was, weer terug op te halen aan de taxistop. Dit was een geruststelling.
Cons: De ligging in de Medina vonden we een beetje eng 's avonds. In november is het vroeg donker en we vonden het niet zo fijn om door de donkere smalle straatjes te wandelen. Maar het personeel van de riad bracht je op vraag tot aan de taxi en haalde je ook weer op wanneer je uit de taxi stapte als je dat wenste. Daardoor voelden we ons veiliger in deze buurt.
Carl
5 months ago
9.0
Fantastic riad, we loved it! Some of our friends found the bed a bit hard, but otherwise there were no complaints. The jacuzzi on the rooftop is cold, and they charge 10 euros for its use…
Dragos
5 months ago
10.0
Daphne
5 months ago
10.0
Beautiful riad, excellent and very acommodating staff (specially Hamza and Mouad) quiet, very good breakfastand great location.
Cons: Hot tub being cold.
Sheryl
5 months ago
10.0
Beautiful Riad. Excellent service. Great food and in a good central location
dominique
5 months ago
10.0
Personnel très attentionné, Riad tres bien situé. Nous avons pu avoir un PdJ meme à 6H45 lors de notre depart aeroport
Liza-Jane
5 months ago
10.0
Wonderful place to stay. Beautiful property in good location
Cons: Nothing
Eva
5 months ago
9.0
Wunderschönes Riat, 1001 Nacht… Freundliches Personal, auch toller Hamam.
Cons: Das Riat ist auf den letzten 200 m etwas einsam, als Frau würde ich dort nach 21.00 eher nicht mehr alleine zurücklaufen wollen.
aldo1970
5 months ago
10.0
Il soggiorno ha riguardato mia figlia e le sue amiche. Si sono trovate benissimo: la struttura è elegante, e piena di servizi. Le camere estremamente confortevoli. Colazione ottima. Posizione centrale e sicura. Un bonus per l'estrema gentilezza e disponibilità degli addetti, che hanno consentito alle ragazze di uscire, prendere taxi etc. in estrema sicurezza e serenità!
Cons: Nulla da segnalare
Sophie-Chanel
5 months ago
10.0
Bianca
5 months ago
9.0
We liked the Riad Janate very much and didn't have any problem getting to and from it, even very late at night. It was a beautifully quiet and peaceful hotel and we would gladly stay again. The mint tea and biscuits, which they kindly brought up to the very pretty roof terrace on arrival were really lovely, even though we arrived around 11pm. The lobby pool was extremely pretty and made for a lovely setting for breakfast. There is also a handy shop nearby that stays open until at least 11 and sells water which is very useful. Everything was very clean. The staff were always very polite, kind and helpful and the hotel had a very welcoming atmosphere.
Cons: Our first breakfast was a little disappointing but when, the next day, we asked for milk for the coffee and an omlette they were cheerfully provided at no extra charge. The small pool on the roof was very cold though and we didn't attempt the one in the lobby.
Serena
5 months ago
9.0
Dániel
6 months ago
10.0
Alessandro
6 months ago
9.0
Molto bello e pulito, in posizione ottima. Personale molto gentile e disponibile.
NESTOR
6 months ago
8.0
La cama y habitacion muy comoda, amplia y amenities del baño buenos
Cons: la ubicacion es peligrosa de noche, aunque la medina en terminos generales es segura, para ir al hotel de noche toca tener mucho cuidado pasan motos robando.
Rémi
6 months ago
10.0
Idéalement placé au cœur de la Médina, à deux pas de la Médersa Ben Youssef, des portes des souks. Cadre authentique et reposant avec un accueil très chaleureux, un personnel à l’écoute et très serviable.
Susan
6 months ago
10.0
This such a beautiful property and a perfect respite from the busy Medina. The staff was overly accommodating to us. They got up early to serve a delicious breakfast and gladly helped with all of our questions.
Huma
6 months ago
8.0
Beautifully designed. Great location. Very convenient without the noise of the medina. Amazing team.
Cons: No hot water for showers. Service for food (ala carte) was slow.
Virginie
6 months ago
9.0
Petit déjeuner au top le service excellent
Cons: Repas du soir un peu cher pour ce qui était proposé . Le Riad était excellent mais les alentours donnaient moins envie .
Véronique
6 months ago
10.0
Tout , Riad exceptionnel. Les chambres sont magiques.
Cons: Spa, massage , ce n est pas le meilleure des spa. Plutôt bruyant. La piscine du Riad est très froide , dommage qu elle ne soit pas chauffée.
Jiri
6 months ago
10.0
Ubytování bylo nádherné. 15min pěšky od hlavního náměstí. Majitelka byla úžasná, ochotná a se vším nápomocná, stejně tak jako personál hotelu. Ubytování je ve skutečnosti ještě hezči, než na fotkách.
Cons: Nic.
Jamie
6 months ago
10.0
The riad was beautiful and in an amazing location. The staff were so friendly and helpful, giving us great recommendations and really going out of their way to make our stay enjoyable — for example, walking us to the taxi pick-up point and preparing breakfast early so we wouldn’t go to the airport hungry.
Tiberiu Ioan
6 months ago
10.0
Ioana
6 months ago
10.0
The Riad is even more beautiful than in the pictures! Every detail of the design is very impressive. Great location in the middle of the medina. Once you stepped into the riad is very calm, quiet and serene. The staff is amazing!
Séverine
6 months ago
10.0
Beauté du Riad, emplacement, amabilité du personnel, massages, hamman, tranquillité
Cons: Petit-déjeuner peu varié
Rene
6 months ago
10.0
Ismaël
6 months ago
7.0
Nicole
7 months ago
10.0
adalgisa
7 months ago
7.0
La decoración y estaba todo muy limpio, el personal muy amable.
Cons: Están muy lejos de la plaza, 20 minutos caminando, por la noche para volver después de cenar un poco complicado y daba miedo.
Tom
7 months ago
8.0
Carole
7 months ago
10.0
The Riad is absolutely beautiful! The staff is so welcoming and helpful! The location is good, just a bit off the beaten path with only a few minutes walk to the main areas - three minutes to the Medersa Ben Youssef, an incredible site to visit. We also had a great massage right on site.
Cons: Nothing!
Tania
7 months ago
10.0
Adorei ! A minha família adorou ! O serviço, limpeza, quarto, o pequeno almoço é servido pessoalmente, um charme!, os empregados simpáticos, educados, prestáveis, decoração, é um Riad muito bonito e charmoso, muito confortável. Fizemos algumas refeições no Riad e adoramos, comida gostosa e vale a pena a experiência ! O spa tem uma pequena piscina / jacuzzi no terraço linda e com vista. O terraço é lindo ! Recomendo este Riad e esta experiência
Cons: Apenas a rua do Riad que para nos europeus não estamos habituados as ruas estreitas da Medina e com pouca luz e também os cheiros . Estão a construir ao lado outro Riad e outra casa particular provavelmente vai ficar mais habitado e com mais luz
nesrin
7 months ago
6.0
Merhaba ilk karşılama ve otel resimlerdeki gibi idi.Odamızda güzel temizlenmiş ve memnun kaldık.Ancak sabah kahvaltıda gelenler ile resimlerde görünenler arasında ciddi fark var.İki tane ürün getirip parça parça kahvaltı ettirdiler ve talebimiz üzerine bunlar geldi.Kahvaltının daha geniş menü olması gerekiyor.Çalışanlarında buna göre servis etmesi lazım.Bundan memnun kalmadık.
Katia
7 months ago
9.0
Très jolie riad juste à coté des souk. Petit déjeuner servie a table très sympas. Chambre très fonctionnelle.
Bildstein
7 months ago
10.0
Ansam Hassan
7 months ago
10.0
Staff say YES to everything.. They really just wanted me to be comfortable I felt so relaxed during my stay I have stayed in 3 different Riads during my stay, and this one does not compare to the others .. highly recommended, and i will go back for sure
Cons: No complaints at all
Riccardo
8 months ago
7.0
Tímea
8 months ago
10.0
Stylish and cozy riad, perfect quiet place in the heart of the medina. Perfect place for those who want to enjoy the pampering of a paradise place near the bustling souks. It has very familiar vibe, you feel yourself much better than in an impersonal hotel. Very friendly and helpful staff. We very very satisfied with our superior room, where was enough place for the parents and our teenage boy.
Kurita
8 months ago
10.0
The staff were so kind and gave me so many travel recommendations
viviana
8 months ago
10.0
Struttura incantevole, atmosfera rilassata, stanza molto ampia e caratteristica, staff eccezionale, ottimo massaggio e buon cibo. Il personale è davvero disponibile e attento alle esigenze. La terrazza è bellissima. Consiglio!
Cons: La strada per arrivarci non è molto bella la sera.
mileidy
8 months ago
10.0
Tengo que decir que nos encantó, nos quedamos por 4 días, estuvimos muy felices, cómodas y tranquilas, el Riad superó nuestras expectativas y por sobre todo especialmente agradecidas con Mouad y Yasim por su amabilidad y ayuda, seguramente si volvemos a Marrakech nos quedaremos de nuevo alli.
Sandra
8 months ago
10.0
le personnel est vraiment adorable et humain riad calme tranquille ou on peut se reposer se ressourcer après les souks les chambres sont superbes avec terrasse belle salle de bain la piscine intérieur est magnifique l' eau limpide transparente la terrasse toit sublime avec son spa sur marrakech .bel emplacement
Jihane
8 months ago
10.0
J’y étais avec me mère, la chambre eu top et avec la climatisation. Toute l’équipe était incroyable, ils étaient à l’écoute et flexible, l’emplacement était idéal, je recommande à 100 % !
Laurent
8 months ago
8.0
La cour intérieure est superbe et très calme. Le personnel est agréable, à l’écoute et de bon conseil. Le petit déjeuner est bon. La literie est confortable. Des massages et un accès au hammam du riad sont proposés.
Cons: Notre chambre était un peu étroite. Le jacuzzi sur la terrasse ne fonctionne pas.
Nadia
8 months ago
10.0
Una bella esperienza,sttaf professionale, accogliente , colazione ottima....
Tanja
8 months ago
9.0
De lokatie, vriendelijk personeel en ook zeker de ruime kamer met heerlijke regendouche!
Paula
8 months ago
10.0
Adorei tudo, pessoal muito agradável, mesmo superou todas as minhas expectativas. Todos os pedidos foram aceites até mesmo preparar o pequeno almoço para levar antes dos horários previsto para tal. Serviço de spa extraordinário 😍 Recomendo muito.
Cons: A localização é um pouco delicada, em onde éramos seguidos na rua constantemente. E os horários da piscina e jacuzzi são um pouco reduzidos, para quem vai para as excursões.
Parnya
8 months ago
9.0
I had a truly wonderful stay at Riad Janate. The riad itself is beautiful, peaceful, and very well maintained, with all the charm you would hope for in Marrakech. What really stood out, however, was the hospitality. Mouad, who has recently joined the team, went above and beyond to make my stay comfortable. From warmly welcoming me, to offering helpful tips, and always being attentive with a genuine smile, his service truly made my experience memorable. It’s rare to meet someone so dedicated to making guests feel at home, and I can see he will make an excellent addition to the riad’s staff. I would highly recommend Riad Janate to anyone visiting Marrakech — not just for the lovely rooms and location, but also for the heartfelt service that makes you feel like family.
Carolina
8 months ago
10.0
La atención, las instalaciones… precioso todo
Irène
8 months ago
10.0
Mon séjour au Riad Janate a été absolument parfait du début à la fin. L’accueil a été chaleureux et attentionné, le personnel toujours souriant et disponible. Le cadre est magnifique, décoré avec goût et dans un esprit authentique qui plonge immédiatement dans l’ambiance marocaine. C’est un lieu très calme, reposant, qui détend instantanément et permet de se ressourcer. La chambre était parfaite, confortable et très propre. Le petit-déjeuner, comme chaque moment passé sur place, était un vrai délice. De plus, il est très bien placé. Merci pour cette expérience incroyable qui a largement dépassé mes attentes. Je recommande sans hésiter et j’ai hâte d’y revenir !
Cons: Rien
Camilla
8 months ago
9.0
sergio
8 months ago
10.0
La posizione all’interno della medina, la jacuzzi sul tetto, la disponibilità del personale, la cena servita in modo impeccabile, l’eleganza e il fascino della suite
Cons: Niente
delphine
8 months ago
7.0
Le calme La décoration du Riad et le confort de la literie de la chambre Excellent petit déjeuner
Cons: -Le côté très enfermé de la chambre Une toute petite fenêtre en hauteur uniquement dans la chambre -Dans la zone de lumière qui est le patio central pas d espace détente (relax)près de la Piscine ( eau très froide) -Jacuzzi sur le toit payant 10 euros les 20 min et tous les jets n étaient pas fonctionnel
Kayla
8 months ago
10.0
Le personnel était extrêmement sympathique et serviable. Le Riad est sublime avec une ambiance intimiste et calme ce qui est reposant au possible.
Emilie
8 months ago
10.0
The riad is so charming and quiet and all the staff was super kind and helpful!
Wolfgang
9 months ago
10.0
HAMI
9 months ago
3.0
Cons: J ai vraiment pas aimer la vibe du Riad ni l’emplacement. Chambre trop petite mais le lit est grand.je recommande pas vraiment il y a mieux comme alternative
Dóra
9 months ago
10.0
roberta
9 months ago
9.0
Oualid super gentile
Chakib
9 months ago
10.0
Rooms are clean, stagg very friendly 👌
Cons: The location of riad far, cars cannot enter, prepare to walk to the location
Yalçın
9 months ago
7.0
TR Otel çalışanları oldukça yardımsever ve ilgiliydi. Resepsiyondaki çalışan Mouad Bey çok kibar ve ilgiliydi. Personel İngilizce ve Fransızca'yı akıcı şekilde konuşabiliyor. Otelin konumu merkezi sayılabilir, ulaşım açısından avantajlı. Dışarısı oldukça kaotik olsa da içeri adım atınca huzurlu bir ortam karşılıyor. Odalar temiz ve bakımlıydı. Klima mevcuttu ve düzgün çalışıyordu. Hızlı olmasa da hem odada hem lobide Wi-Fi bağlantısı vardı. EN The hotel staff were very helpful and attentive. Thanks to Mr. Mouad, he was very helpful. The staff spoke fluent English and French. The location is relatively central and convenient for getting around. Although the street outside is chaotic, the hotel interior feels calm and peaceful. The rooms were clean and well-maintained. The air conditioning worked properly. Wi-Fi was available both in the room and the lobby, although not very fast. .
Cons: TR Otelin bulunduğu sokak çok dar; araçla doğrudan giriş mümkün değil. Sokak esnafı oldukça rahatsız edici, bazıları sizi takip ederek para istemeye kadar varabiliyor. Kahvaltı çok zayıf; doyurucu değil ama tamamen kötü de sayılmaz. Odamızdaki kasa sabitlenmemişti, kolayca taşınabilir durumdaydı; güvenlik açısından zayıf. Fiyat/performans oranı düşük, ödediğiniz ücretin karşılığını tam anlamıyla vermiyor. Asansör yok, yüksek katlara çıkmak fiziksel olarak zorlayıcı olabilir. EN The hotel is located on a narrow street with no direct vehicle access. The surrounding area can be uncomfortable, with some aggressive locals following you and asking for money. Breakfast was weak — not very filling, though not terrible either. The safe in our room wasn’t secured to anything; it was small, lightweight, and could easily be carried away — not safe at all. Poor value for money; what you get doesn't quite justify the price. No elevator, which makes access to upper floors difficult, especially with luggage.
Daxa
9 months ago
9.0
Beautiful
Cons: Trying to find a way back to the Riad
Gabriella
9 months ago
8.0
Pedro Girão
9 months ago
10.0
Simpatia e disponibilidade do staff, localização do Riad, limpeza e conforto.
Cons: Nada a apontar.
Fbevione
9 months ago
10.0
We were there the first day of our trip and we came back because the place was so nice. Mouad is one of the staff and helped us so much on every step.
Jigi
9 months ago
9.0
Beautiful property Food was amazing. Everyone was really friendly Safe riad
Cons: More options at breakfast if possible :)
Fbevione
9 months ago
10.0
The Riad is a real oasis in the middle of the Medina. The staff is fantastic, kind and helpful. A specific thank to MOUAD that was really nice and always present when needed.
Loes
9 months ago
10.0
Rustige en super mooie accomodatie.
Cons: Eigenlijk niks. Enige dat ze vergeten waren is een strook schilderstape te verwijderen aan het plafond.
VENUS
9 months ago
10.0
Casi no lo encontramos pero todo estuvo genial
Paola
9 months ago
10.0
Absolutely loved our stay in Marrakech! Everything exceeded our expectations. The staff was beyond amazing — they truly took care of us and made us feel completely at home. The hotel itself is beautiful, incredibly comfortable, and peaceful — the perfect place to relax. The food was absolutely delicious, and the massage… wow! It was incredible. We loved it so much. Highly, highly recommended — we can’t wait to come back!
Cons: The only thing we didn’t enjoy was getting lost — but even that turned into a positive experience because when we called the hotel, they were ready to come and rescue us. We really appreciated their help!
Virginie
9 months ago
7.0
Emplacement top propreté accueil au top belle chambre
Cons: Les gens qui ne respectent pas un minimum de silence le matin et qui ricanent sous les fenêtres
Matthew
9 months ago
8.0
Super nice staff, very welcoming and helpful Absolutely stunning Riad, the pool is gorgeous (and decent size), the interiors, the decorations, everything looks amazing Nice rooftop Rooms are fairly small but comfortable In a few minutes you are in the heart of the Medina
Cons: Check-in process is too long You can't access the Riad directly by car. You need to walk the last 5 minutes, with luggage that's not super practical
Patrick
9 months ago
10.0
the location was excellent, staff and owner so so friendly and helpful, cooked us food specially requested and suitable for our diet such as potatoes.
Cons: we loved everything
ahmad
10 months ago
10.0
Tutto perfetto
RICARDO
10 months ago
8.0
Piscina, habitaciones, trato, hamman
Cons: Desayuno. Recomiendo que lo mejoren porque no está a la altura
Hasan
10 months ago
10.0
L’accueil, le service, l’équipage, la piscine,
Cons: Le petit déjeuner manque de variété
Christian
10 months ago
5.0
Las instalaciones en sí están muy bien son cómodas y es bonito el personal ha tratado todo muy bien, pero insisto en que la ubicación es un poco peligrosa teniendo en cuenta la zona de la medina donde está ubicada.
Cons: La ubicación es en una zona de la Medina, donde hay muchos locales que intentan decir que la calle está cerrada y te llevan por otras calles para redirigirte hacia la ubicación del Hotel, después te hacen encerronas entre tres y cuatro locales y te extorsionan por dinero, satisfecho con da la sensación que estás en un constante peligro.
elisa
10 months ago
9.0
Riad meraviglioso e staff gentilissimo
Cons: Purtroppo non si arriva al Riad con l’auto. Bisogna percorrere circa 8 minuti a piedi in una zona non bella
Virginia
10 months ago
8.0
Inside the Riad it’s another world! Beautifully decorated
Cons: The area, it’s a little rough. In several occasion the people in the streets try to tell us we couldn’t walk at certain times of the days to the Riad. So they told us to go with them through a different route, and then of course ask for money and more money. At the hotel they told us it was common to just avoid them or threaten them with the police. The first time we didn’t feel very safe but nothing happened. But it’s something they should tell you to be aware of.
Sircla
10 months ago
9.0
Riad très joli et très propre. Personnel disponible.
Cons: Petit déjeuner trop sucré avec peu de choix.
Camilla
10 months ago
10.0
Robyn....
10 months ago
10.0
BEAUTIFUL huge room and bathroom, amazingly detailed ceilings in both, lovely ample common areas, terrace had very nice views, two pools of large sizes, strong attention to detail throughout, rooms had bathrobe and slippers by default. We did the energize massages within the onsite spa and they were a nice experience. Also we had to leave early (3:45am) for our flight and the staff walked us to the taxi as it was a bit of a walk to where a taxi can come, and he helped with the bags, very nice of him (Maoud).
Cons: A bit of wait for both massages and dinner. But the staff were very nice.
Elguy Vasquez Flores
10 months ago
10.0
Desde el ingreso el lugar tiene una vibra muy bonita tranquila y relajante, el personal brindo una atención excelente, la madame a cargo me ayudó con algunas consultas que tenía de mis documentos de viaje, ella me ayudó consultando y dándome la tranquilidad al respecto, fue muy amable y de mucha ayuda. Nosotras teníamos que dejar el hotel muy temprano y nos permitieron adelantar el horario de desayuno que estaba incluído, el lugar es precioso, la verdad que nuestra experiencia fue muy buena, recomiendo este lugar si o si.
Cons: Que no programe más días allí.
Nicolas
10 months ago
10.0
Le personnel d'une gentillesse exceptionnelle, la beauté du lieu, très reposant. Bon petit déjeuner !
Cons: L'isolation des chambres n'est pas des meilleurs avec le couloir mais ce n'est qu'un détail au vu de la qualité du Riad.
Joana
10 months ago
9.0
Tudo era bastante limpo e organizado. Os funcionários eram excepcionais, super disponíveis e simpáticos.
Cons: Estava tudo óptimo
Maria-Bettina
10 months ago
9.0
Wunderschönes, luxuriöses Riad, herrliche Architektur, viel Flair, gut gelegen in der Medina von Marrakesch.
Cons: Unsere Zimmerfenstet gingen zum sehr schönen Innenhof heraus. Wenn sich dort abends Leute unterhielten, war der Geräuschpegel etwas störend.
MARIE CAROLINE
10 months ago
10.0
3 jours merveilleux passés au Riad Janate où Nabile a été aux petits soins pour nous. Nous étions 4 amies à vouloir passer un we détente à Marrakech. Expérience inoubliable dans ce Riad avec un spa hammam jacuzzi sur le toit et Djemila et Souad nous ont bichonnées ! Bon petit déjeuner servi au bord de la piscine. Les excursions proposées dans le désert en quad puis la soirée spectacle au Bohème Marrakech nous ont transporté dans un pays enchanteur. Merci ! On recommande vivement ce Riad.
Cons: Rien ! On a tout aimé
Zarzi
10 months ago
10.0
Riad exceptionnel et du personnel très professionnel
Veronica
10 months ago
10.0
In questo Riad mi sono sentita a casa. Ogni volta che entravo sentivo un senso di pace e tranquillità. Struttura stupenda, atmosfera magica e staff attento e di una gentilezza incredibile. Colazione ottima. Consiglio hammam e massaggio. Meravigliosi.
Cons: Stanze non troppo luminose
nfilipeo
10 months ago
9.0
Basicamente de tudo, riad lindissimo, ótimo gosto, excelente rooftop e decoração, suites são enormes e lindas, cheiro e tranquilidade únicos.
Cons: Diria que em relação a um ou outro riad a hospitalidade é menor, ou talvez aqui têm um forma de estar menos acolhedora e deixam estar os hóspedes na sua paz. Achei os pequenos almoços algo a desejar, não tão bons quanto o esperado.
Nezha
10 months ago
10.0
Gilles
10 months ago
9.0
Le charme réel du cadre intérieur, le personnel souriant et sincèrement serviable, la proximité de la place Jemaa el fna et de la station de taxi de la Poste Antaki.
Cons: Le carrelage du fond de la piscine avait des carreaux décollés et laissés tels quels. Risque de se blesser. A ce niveau de prix, ce n'est pas acceptable.
MATTEO
10 months ago
10.0
eleganza gentilezza e servizio
Gilles
10 months ago
10.0
Magique riad au top
Cons: Peut être revoir le sommier qui grince cela est un tout petit détail
Nicolas
11 months ago
7.0
La propreté de l’hôtel L’accueille Le personnel
Cons: Pas de transat au rdc pour la piscine La chambre pas faite si nous le demandons pas Pas de frigo dans la chambre Une seule bouteille d’eau offerte en 3 jours Pas de frigo dans la chambre Pour le tarif ça doit être exceptionnel et c’est pas le cas
Julia
11 months ago
10.0
Sara
11 months ago
10.0
Il clima di pace del riad. Fare colazione a bordo piscina con musica di sottofondo e gli uccellini che cantavano. La gentilezza e la disponibilità del personale.
Rabih
11 months ago
8.0
Jordan
11 months ago
10.0
Beautiful property, amazing staff, great location, delicious food.
Cons: Nothing, it was perfect. We will be back.
Christina
11 months ago
10.0
Riad Janate is truly a hidden gem in the medina. The riad is an oasis of calm after a busy day of exploration amongst the hussel and busel of the city. The center court yard is so beautiful and comfortable that you can't help but to feel at ease. The rooms were stylish and comfortable with big comfy beds. All the rooms have air-conditioning which was ideal for my very irish husband. The roof top relaxation area is great place to relax at the end of the day while enjoying mint tea or a mid day soak in the jacuzzi. The breakfast was amazing and served by the beautiful plunge pool each morning. The on site hammam is really bonus and something you must treat yourself to. Now the staff I have to say are truly amazing , kind and very helpful. They instantly make you feel right at home. I can highly recommend Riad Janate & spa for your stay in marrakech.
Salisu
11 months ago
9.0
It has a true riad experience
Cons: The cleaning staffs need to do better in cleaning the rooms moreespecially the toillets
ani
11 months ago
10.0
Pieter
11 months ago
9.0
Lovely property, comfortable rooms and very friendly staff
Cons: Difficult access via taxi Does need a bit of walking
Mateusz
11 months ago
9.0
- room ( really comfortable bed ) - service - pool area ( really beautiful surroundings) - breakfast ( on our final breakfast we requested eggs and vegs and we got it all - thank you ) - location - just in the heart of the old town
Cons: - view from the balcony to the construction
Elena
11 months ago
8.0
Beautiful hotel, quiet location and very good breakfast
Cons: Some members of staff were not friendly
Florian
11 months ago
10.0
Riad magique, comme une palace. Nous avons adoré notre suite ainsi que le jacuzzi sur le toit.
yasar
1 year ago
10.0
Elegant and good interior design suprise you when you go inside.
Cons: Nothing
Jharault
1 year ago
10.0
Très beau riad, belles prestations. Ça été un vrai moment de détente.
Cons: Dommage que la piscine et le jacuzzi ne soient pas chauffés
Anzil
1 year ago
9.0
The look and feel was amazing
Cons: It is little inside and you have to walk alot when a taxi drops you.
Dace
1 year ago
8.0
vieira
1 year ago
10.0
chiara
1 year ago
10.0
Lorenzo
1 year ago
10.0
Excellent séjour dans un riad magnifique, très propre et spacieux. L’emplacement est idéal et le personnel très agréable et professionnel.
affaf
1 year ago
10.0
Le riad est Incroyable, décoré avec goût, propreté irréprochable. Un des plus beau riad de la Médina !! Service au petit soin avec personnel discret et agréable. Merci pour cette qualité... je reviendrai sans hésiter.
Carlos
1 year ago
10.0
Claudio
1 year ago
10.0
Great stay, wonderful staff and good location. I will come back for sure!
Maria
1 year ago
9.0
Abbiamo soggiornato 3 notti in questo fantastico Riad e abbiamo approfittato della spa con hammam. Personale gentile, servizi perfetti. L’ultima sera ci siamo fermati anche a cena, cibo di ottima qualità. Sul terrazzo è disponibile una piccola piscina, se si vuol ammirare il tramonto su Marrakech.
Patrick
1 year ago
10.0
Roberto
1 year ago
10.0
Shoshanah
1 year ago
9.0
The Riad is absolutely gorgeous. The staff are the icing on the cake. Very friendly and helpful! Wish we could have staid longer.
Ibrahim
1 year ago
5.0
Oda kötüydü rutubet ve keskin bir parfüm kokusu vardı ,aynı koku hotelim her yerinde var ,açabileceğim cam dahi yoktu yan taraf harabe idi .
Rebecca
1 year ago
9.0
The staff were so kind and friendly, and were happy to help with anything you needed. Breakfast was lovely and I enjoyed the hammam and massage I had. There were a few good restaurants nearby. It was easy to explore the city and I felt safe walking around the area.
Bart
1 year ago
1.0
The worst experience i’ve ever had staying in Marrakech, old rooms, dirty sheets.. airco doesnt work, and the manager is very rude and disrespectful, and they even tried to charge us more, avoid this Riad if you can. It was a nightmare of a night, breakfast is very poor it’s not at all what they show on pictures ..
Sushant
1 year ago
4.0
Nilsson
1 year ago
9.0
Just amazing, the staff was terrific to 🙏
Dwayne
1 year ago
10.0
Great location, great riad! The best part was the staff. They are all warm, helpful, and made our short stay very enjoyable. When we return, we will stay at the Riad Janate again!
Serena
1 year ago
8.0
Vimal
1 year ago
10.0
The rooms , the balcony , everything in this Janet’s looks great and service was extra ordinary . It’s a real janate
Urs D.
1 year ago
9.0
Sini
1 year ago
10.0
Todella kaunis rakennus, ihana kattoterassi, perhehuone hieno ja tilava.
Cons: Aamiainen oli vaatimattomampi kuin puitteet antoivat odottaa.
Hermann
1 year ago
9.0
Lieu magnifique Personnel au petit soin. Rooftop génial. Localisation idéale. Merci encore à toute l’équipe pour ce très beau séjour.
Margot
1 year ago
10.0
Nous avons tout aimé! Le personnel était au petit soin, le riad est magnifique, le rooftop, la terasse, le petit dejeuner tout était bien!
Cons: Seul bémol je dirai c´est la lumière qui rentrait dans la chambre, nous étions obligé d´éteindre toutes les lumières de notre étage, meme si durant la nuit elles étaient rallumées souvent.
ruben
1 year ago
10.0
We can not fault this Riad one bit! We did not want to leave, the staff made us feel so at home and we truly felt like royalty! Thank you again to the team, we loved our mini moon! Photos don’t do it justice!! See google review for our private photos.
Cons: Possibly a mattress protector, but not a big issue. :)
Patricia
1 year ago
10.0
Nedim
1 year ago
8.0
JULIEN
1 year ago
9.0
paolo
1 year ago
10.0
tutto
Cons: N/A
Enrico
1 year ago
10.0
Henry
1 year ago
10.0
You come straight out of the centre of Marrakesh into a quiet, peaceful, beautiful hotel space. Staff were always on hand and could never do enough.
Varand
1 year ago
10.0
Riaden hadde en utrolig fin og koselig atmosfære, hvor hver detalj var gjennomtenkt for å skape en avslappende opplevelse. Servicen var helt fantastisk – de ansatte var imøtekommende, hjelpsomme og fikk oss til å føle oss hjemme fra første stund. Hamam-opplevelsen var helt nydelig, med en perfekt balanse mellom avslapning og velvære. Takterrassen var også et flott sted å slappe av etter en dag i byen. Anbefales på det varmeste!
Mark
1 year ago
10.0
The Riad is in a perfect location for the Souks, and some attractions. We particularly enjoyed being able to pop back for some peace and rest and then regroup and head out again. Inside the Riad everything is so beautiful, clean, calm and tranquil. The staff were friendly, kind and so helpful but also respectful and allowed you to have your own space. We experienced our first Hamman treatment which was delightful and so relaxing Breakfast was lovely and felt traditional. We also ate at the Riad a few times, the food was delicious and very reasonably priced. Thank you Bilal, Mahood and Walid for looking after us so well. We would love to come back and stay again
Cons: No improvements needed. We had assumed the bar would sell alcoholic drinks which it does not but we understand this now. The pool was very cold as it was early in the year but still provided a refreshing dip.
Åhl
1 year ago
8.0
Nabil som jobbade var den absolut mest service inriktade person vi har mött. 10 stjärnor till honom.
Nathan
1 year ago
10.0
Kontoulis
1 year ago
9.0
I liked everything
Cons: The breakfast could have more options
Gaia
1 year ago
10.0
Monyreach Rupoli
1 year ago
9.0
Magdy
1 year ago
10.0
Super nice staff, Profesional and supper kind. Nabil, Khaled, Walid and the room service Ladies. The Riad is very Clean, very secure, calm, comfortable, quiet, closed to the old market, 400m to main road so you can take a taxi easily. I didn’t feel worried to leave all my valuable things in the room, really trustable people, I really recommend this Riad.
Cons: Nothing.
Carole
1 year ago
9.0
Wow, what a contrast to the journey to the Riad. It was tranquil, serene and beautiful. Our room was spacious and comfortable. Lots to explore at the property. The staff were amazing, nothing was too much trouble and always with a smile.
Cons: I loved the property but I did find the bed a little too firm
Farrah
1 year ago
9.0
It was an absolutely beautiful riad with very friendly and helpful staff. Felt very welcome and at home. Location was great very close to markets etc
Cons: The mattress was a little bit hard for me but other than that could not complain about anything.
Kia
1 year ago
7.0
Cédric
1 year ago
10.0
Tres beau endroit et le personnel très gentil
Menguzzato
1 year ago
9.0
Strutture ben tenuta e accogliente
Cons: Sala centrale pó fredda
hugot
1 year ago
7.0
emplacement, sympathie du personnel
Cons: le petit déjeuner, peu varié, confitures pas faites maison, pas de pain si on ne demande pas, en dessous des autres Riads déjà visités.
Cécile
1 year ago
9.0
Personnel charmant et toujours prêt à rendre service, décoration soignée, qualité des soins en hammam et massage, petit déjeuner copieux et très bon, possibilité de dîner sur place au bord de la piscine très appréciée si l'on a pas envie de ressortir le soir.
Vincent
1 year ago
8.0
La beauté du Riad
ernesto
1 year ago
8.0
pulizia e accoglienza. il Riad veramente elegante e confortevole.
Cons: la stanza troppo piccola e la posizione decentrata nella medina dove non arrivano i taxi.
Aleksei
1 year ago
9.0
alexandra fraumont
1 year ago
9.0
Lagabi
1 year ago
10.0
Très bon accueil - riad en excellent état et propre Le personnel est accueillant et souriant. A 10 minutes à pied de la place jemma el fna.
Cons: Rien sinon de devoir partir
Grada
1 year ago
10.0
Geweldige spa, prachtige veilige ligging
Cons: Alles perfect
Sally
1 year ago
10.0
A stunning riad in the heart of the Medina with a beautiful central pool, lovely rooms and a wonderful terrace with a rooftop pool. The staff are absolutely wonderful and made the stay so special - attentive, kind and just the warmest people. Breakfast was delicious and the whole stay was super. Would highly recommend
Cons: Nothing!
Karen
1 year ago
9.0
Nick
1 year ago
10.0
Breakfast amazing and staff very helpful and caring and supportive
Kurt Knöpfel
1 year ago
9.0
Ausserordentlich freundliches und hilfsbereites Personal, wunderschönes Riad in der Medina, schöne Dachterrasse .
Cons: fehlende Fenster im Zimmer , da Riad nach innen geöffnet, aber man kann gut damit leben.
Florian Randow
1 year ago
10.0
Anil
1 year ago
9.0
The place was great. In the old city. close to the souks and main square. The staff Nabid and Walid were exceptional. Abdo was also very pleasant and professional. In case you have a late departure, it's safe to leave your luggage at the Riad upon room checkout.
Cons: Only 1 complementary bottle of water per entire stay rather than per day. Breakfast seemed to be limited quantity, may be it's the culture.
Kiara
1 year ago
9.0
The Riad was great. We have no complains. Location was perfect. And the best was the staff, they helped us so much in everything and made sure that our stay was perfect. 100% would go back.
Mir
1 year ago
10.0
Vytenis
1 year ago
8.0
Very pleasant and helpful staff. Nice and clean rooms. Cosy courtyard and terrace.
Cons: Service was a bit slow - from check in to breakfast. The bed was very flimsy and squeaky
Sándor
1 year ago
6.0
Jamie
1 year ago
10.0
I loved being in this beautiful place. The small team works very hard to take good care of the guests. As a solo traveler I felt well looked after. They helped arrange my transportation from and to the airport which made things a lot easier for me, especially arriving in Morocco for first time. They also helped arrange a hammam spa treatment - it’s convenient and comfortable that the spa is on site. Possibly my favorite part was the roof deck — such a peaceful place to spend the afternoons into the sunset.
Ángela
1 year ago
9.0
The riad and service were amazing but I would like to highlight the service and the people who were working there. We were 4 sisters and we felt super comfortable and safe with them. Abdo was magnifique. He helped us with everything and always with a smile. We were lucky to meet him. The room and the place were very clean. We love the hammam experience ❤️
Emeline
1 year ago
10.0
Nous avons passés une semaine dans ce riad. Tout était absolument parfait. Mention spéciale aux membres de l’équipe qui étaient tous d’une grande sympathie et efficacité. L’expérience au spa est à recommander !
Klaudia
1 year ago
9.0
Evin
1 year ago
10.0
This riad was absolutely stunning, with large spacious rooms and a beautiful rooftop terrace. The staff were very kind and went above and beyond to help us. The breakfast was delicious, especially the msammen and fresh orange juice. It was very quiet and relaxed, while still being in a great central location. We’ve stayed in multiple riads in the Medina and this was in the best location + the most beautiful rooftop. We felt very safe and well cared for during our stay. We’ll be back!
Eme
1 year ago
9.0
La atención es excelente! Un oasis en medio del caos. Recomendable 100%
marina
1 year ago
9.0
Très propre, personnel aimable et agréable. Vous propose des excursions et vous conseils bien ́
Abdulrahman
1 year ago
8.0
Kaisa
1 year ago
9.0
It was beautiful and the staff were incredibly warm and helpful. I generally enjoyed my conversations with them, in addition to their assistance and planning excursions for me. The Hammam treatment was an amazing add on. It was a little bit cold in the evenings as it's January, but I requested another blanket to stay warm and they brought one immediately.
Frank
1 year ago
10.0
La gran amabilidad y atención por parte de todo el personal , haciendo que nuestra estancia sea muy cómoda y agradable , muy pendientes de todo con el más absoluto respeto , la comodidad de la camas , las almohadas , en nuestro caso solicitamos el servicio de transfer del aeropuerto al Riad y muy bien , al no poder el coche llegar hasta la puerta ,del Riad fueron a recogernos hasta el Punto de llegada y llevarnos hasta el estacionamiento, excelente. Mi especial atención para nivil , mohamed y absolutamente, excelentes anfitriones y la camarera de piso muy amable.
Cons: Todo ha sido excelente
Valérie
1 year ago
9.0
Riad magnifique, décoration incroyable, qualité des équipements, accueil et service excellents.
Hakan
1 year ago
2.0
Propre
Cons: Nous avons réservé ce riad spécialement pour la piscine chauffée et le spa Sur votre site il est bien indiqué que la piscine est chauffée Une fois sur place la piscine non chauffé hors de service depuis plusieurs semaines déjà et pareil pour le spa en terrasse qui est hors service C est clairement de la publicité mensongère Innaceptable Nous avons payé un service inexistant une fois sur place, J attend un retour de votre part
Emma
1 year ago
10.0
Beautiful, peaceful riad with exceptionally helpful staff! Abdo and Simo went out of their way to help, ordering taxis, making bookings and offering recommendations, always with a smile on their faces! The hammam is definitely worth it - what an experience.
Appie
1 year ago
10.0
The service was excellent. Every desire we had came to reality and everything was possible, which made us stay for 2 more nights on top of our original booking!
Giulia
1 year ago
10.0
Ottima posizione, centrale ma fuori da caos
Hala
1 year ago
10.0
The interior was amazing: Relaxing, elegant, tasteful, modern and authentic. The terrace is beautiful. The location is in a quiet area of Medina so you get a nice retreat, yet 2 mins away from souk, shops. 6 mins walk to the first access of cars. Breakfast fresh and fulfilling. The spa services were excellent with reasonable prices. Staff were great, everyone, including the spa ladies. Thank you 🙏
Cons: Nothing
Frédéric
1 year ago
9.0
Tout Du petit déjeuner à la literie en passant par le personnel aux petits soins mais egalement l’emplacement central ainsi que les soins (hammam et massages)
Cons: Rien de spécial …peut-être la fermeture des cuisines un peu tôt le soir
Cédric
1 year ago
10.0
Tout était parfait, l'accueil, le personnel, l'authenticité du lieu, les services proposées, la cuisine, le SPA, l'emplacement...
Cons: De quitter les lieux, nous serions bien restés quelques jours de plus !
Wai Yee
1 year ago
10.0
+ The staff are so helpful and friendly, especially Simo and Obdo. + The Riad is clean and comfy. + Location is good. + Breakfast was simple but yummy
Cons: - Nothing
Tom
1 year ago
10.0
Ilénia
1 year ago
10.0
Amina Jež
1 year ago
10.0
Odlična lokacija, oseblje jako prijazno.
Cons: Sve je bilo odlično
Juvin
1 year ago
10.0
Abdo was the best manager and he deserves a lot of recognition for his dedication to clients staying in this Riad. He is the most honest man I met in Marrakech. He helped without expecting anything in return. He gave local currency to take the taxi for example. He is truly Blessed and I wish him the best and his staff.
Toine
1 year ago
9.0
Inrichting, locatie
Cons: Beetje rumoerig
Eduardo
1 year ago
7.0
El personal era amable y servicial. Las zonas comunes del hotel espectaculares. La ubicacion permitia llegar al centro de forma rapida andando.
Cons: La ubicacion en una zona muy deprimida. Los taxis no llegan al Riad y por la noche no es seguro caminar por ahi. El personal del hotel tenia que venir a donde nos dejaba el taxi para no tener que andar solos por la noche por la zona. La habitacion era muy pobre.
Jury Ballabene
1 year ago
10.0
Riad molto bello e ben mantenuto, personale accogliente molto disponibile, tutto molto curato e pulito.
Filippo
1 year ago
10.0
The riad is clean and beautiful, the staff is always kind and ready to help you. Great experience
Alexandra
1 year ago
9.0
Excellent location and service Mohamed helped us in an excellent way All the staff was great
Caterina
1 year ago
10.0
Adnnane
1 year ago
6.0
Pérez Briegel
1 year ago
10.0
Personnel très agréable , lieu magnifique
SANDEEP
1 year ago
7.0
One of the room has terrible smell and they didn’t change the room. They offered us Moroccan tea and water without telling they will be charged during checkout Also, refused to drop our lugged to taxi. It’s. Walking distance of around 10 minutes. You can’t get taxi to Riad. Staff were friendly.
DAVID
1 year ago
1.0
Cons: Lento el servicio (comidas). no había agua caliente por la mañana. Por la tarde tardó en salir caliente, mala regulación. Mal detalle al final porque no pudimos quedarnos para el desayuno y no nos dieron ni unas pastas cortesía.
Fernando Ferreira
1 year ago
10.0
Acolhimento, staff, conforto das camas, Limpeza impecável , quarto grande para família, edifício muito bonito e acolhedor, Rofftop muito bonito. Obrigada ao Abdu super simpático e atencioso e ao Brahim. Fizemos uma massagem de corpo inteiro no último dia e foi incrível. Recomendamos esta Riad para estadia!👌🏻😉
Rebeca
1 year ago
9.0
Laura
1 year ago
9.0
The staff was so nice and helpful. They Supported us for example by booking Trips or to ensure and reccomended destinations which we can visit. We also got some tips how to behave and where we Need to be carfully. Big thanks!
Imran
1 year ago
10.0
amazing decor and atmosphere. exceptional staff (abdo and brahim). very comfortable rooms. terrace space is also amazing (weather gets really hot midday during December). would definitely come again.
Cons: 15 minutes walk to Jamaa el Fina, but there are shops nearby
soufiane
1 year ago
10.0
l amabalite et la gentillesse du tous le staf été incroyable est trop serviable surtout brahim ... la propreté le petit dej été parfait
Rumina
1 year ago
10.0
Paula
1 year ago
9.0
Vox Lim
1 year ago
9.0
The design
Cons: Location
Maura
1 year ago
8.0
good
Cons: The Riad was great but the one issue I had was the fact that the taxi could not drop us to the door and we had to walk for five minutes to get to the property, as i did not find it safe to walk late at night in Marrakech.
Marco
1 year ago
10.0
Dieter
1 year ago
10.0
Beeindruckendes Riad! Alles relativ neu. Alles sehr gepflegt und sauber was besonders heraus stark, war das freundliche Personal wirklich ein fünf Sterne plus Niveau, was Abdo und seine Mannschaft geboten haben. Besonders der Manager Abdo, hat uns wirklich jeden Wunsch von den Augen abgelesen und uns in allen Belangen unterstützt. Wenn man vor der Türe ankommt, denkt man nicht, dass ich hinter dieser Türe ein kleines Paradies verbirgt. Die Dachterrasse ist übrigens der Hammer.
Cons: Das Zimmer war ein wenig klein. Ist aber der Gesamtgröße des Hauses geschuldet und hat nicht wirklich beeinträchtigt.
Hayat
1 year ago
6.0
Our room did not have quick access to hot water. You would actually wait a minimum of 15 to 20 minutes for the shower water to get warm. The breakfast is below average. Very limited choices The receptionists are friendly
Silvia
1 year ago
10.0
Pauline
1 year ago
10.0
Riad was beautiful, even better than the photos, staff, especially Abdo, couldn't have been any more helpful, I would highly recommend a treatment at the spa while there, just wished we could have stayed longer
Cons: Nothing, everything & everyone was perfect
Eline
1 year ago
10.0
Le décor est magnifique, digne des milles et une nuits. Le décor est tout aussi beau que certains monuments marocains. La chambre était resplendissante. Le personnel aux petits soins, souriant et aimable.
Alex
1 year ago
10.0
Beautiful Riad, had a really good stay. Staff were amazing, they really made me feel welcome and catered for. Well located, only a short walk from the markets. I pre arranged a taxi from the airport to the riad which was great, as the taxi can’t get to the riad I was met and walked to the riad which was really reassuring for a first time visitor! Couldn’t have asked for a better stay would highly recommend.
Cons: Nothing
طلال
1 year ago
8.0
szekely
1 year ago
7.0
Marzia
1 year ago
7.0
Francisco Javier
1 year ago
10.0
They help us a lot organizing the trip and also a surprise for my friend, she loved it. Then the next day we did the Hammam and the ladies were so talented, we came out so relaxed. We will come back. Special mention to Abdo for helping us with the activities.
Anemona
1 year ago
10.0
Lucio
1 year ago
8.0
Personal super freundlich, professionell und hilfsbereit. Hamam sensationel. Die Lage ist ein wenig ausserhalb der Souks aber in wenigen Gehminuten kommt man problemlos überall hin
Cons: Zimmer war nicht so gut beleuchtet und hatte kein Tageslicht. Baulich ist wahrscheinlich in Marrakesch gar nicht anders möglich. Frühstück mit wenig Auswahl
Dana
1 year ago
9.0
Abdo, Barahim and Mohamed were the kindest throughout our stay, always available to help and advise us. The riad is the definition of peaceful, with an amazing rooftop (with a jacuzzi!) and right in the heart of the medina. Many services are available. We can only recommend!
Cons: We booked an excursion through the hotel to the Ourika Valley, where we got food poisoning. Although this is not the hotel’s fault, we’d like to flag this for future guests to be aware of. But as always, Abdo was immensely kind and made us rice and tea to help us feel better.
Isabelle
1 year ago
8.0
Thank you Abdo, Barahim and Mohammed for the great stay!
Panagiotis
1 year ago
10.0
Ana Ursula
1 year ago
10.0
Zelo dobra lokacija, v medini, središču mesta, vendar zelo mirno, osebje je bilo zelo prijazno, tudi izredno čisto, arhitekturno zelo lep riad.
john
1 year ago
10.0
This Riads exceeded my expectations. It was wonderful and very calming, beautiful and in excellent condition. the staff were amazing too. I would recommend this Riad to anyone who like quality!!
Madison
1 year ago
10.0
Personnel extrêmement gentil et disponible Spa et soin très très bien
Cons: .
Mathias
1 year ago
10.0
Nous avons aimé le cadre incroyable, l’emplacement dans la médina, le personnel souriant et très gentil, le petit déjeuner , juste un petit bémol piscine non chauffée,dommage.
Cons: Piscine magnifique, hélas non chauffée ….
Mark
1 year ago
10.0
Beautiful riad Great staff Excellent hammam It felt like staying in an opulent private house rather than a hotel. Very relaxing and welcoming
Cons: It relies on other guests being quiet & respectful at night time, so if people come in late and turn on communal lights & talk loudly or they leave for an early flight and drag suitcases down stone stairs it woke us up.
Phil
1 year ago
10.0
The Riad was very beautiful. The breakfast was good And the staff especially Mohammad
Cons: Nothing
ba
1 year ago
10.0
Le petit déjeuner est excellent, tout fait maison. Le personnel au petit soin. L'endroit au bord de la piscine est magnifique. L'odeur qui règne dans l'établissement est très agréable.
Marius
1 year ago
10.0
Philippe
1 year ago
9.0
gentillesse du personnel, beauté du riad, le spa
Cons: rien
Chell Ann
1 year ago
10.0
laetitia
1 year ago
7.0
C’est un très bel établissement, calme très propre , le personnel très gentil . Nous avons dîné sur la terrasse, un bon couscous
Cons: Établissement loin de tout , inaccessible en taxi , obligé de marcher avec nos valises jusqu’à l’emplacement taxi , pas d’eau chaude le soir de notre arrivée, le petit dej est quelconque
Simon
1 year ago
9.0
Simon
1 year ago
9.0
Harmony
1 year ago
10.0
Le calme , la propreté, les repas et la gentillesse du personnel
Cons: Odeur d’humidité dans la chambre
Clément
1 year ago
10.0
Nous avons fais 3 Riads sur Marrakech et c'est notre préféré! Petit déjeuner formidable au bord de la piscine avec une décoration magnifique! Super accueil, grande gentillesse, super propre, bonne localisation! Conseil: manger une "tanjia" sur la terrasse ;)
Miss Nicola
1 year ago
10.0
The most amazing stay at Riad Janate, as a solo Traveller feeling safe is a priority and I felt safe and well assured by all staff at the Riad who went above and beyond to make sure my transfers arrive even dropping me off to places and I’m so grateful, they were always on hand if I needed anything. The room was beautiful with the most amazing view of the Riad, breakfast was lovely and the chicken TAJINE for dinner was 10/10 I will be definitely be returning 100%
Konstantin
1 year ago
10.0
- friendly stuff, always helped us; - beautiful Riad; - good breakfast; - also used SPA, it was also good.
Matt
1 year ago
10.0
Beautifully renovated to very high standard
Cons: Nothing
Lorna
1 year ago
10.0
The staff, the cleanliness and the ambiance
Cons: Dark room
Marie
1 year ago
8.0
Décoration incroyable De beaux équipements
Cons: Le lit un peu trop dur
Yen-Nhi Anna
1 year ago
10.0
We had an incredible time at this beautiful and traditional Riad! The staff were extraordinarily friendly and the quality of service was outstanding! They were always happy to help out with valuable information and recommendations. Special thanks to Abdo, Mohammed and Brahim. We spent 7 nights here. The breakfast was plentiful and delicious with variation. Everything is spotless clean. Pool and rooftop are a great place to hang out!
Pierluigi
1 year ago
9.0
The Riad Janate has a great staff, always very helpful
Terri
1 year ago
10.0
Romuald
1 year ago
10.0
Personnel d'une gentillesse et d'une disponibilité incroyable. Confort et détente au rendez-vous.
Mahzuzah
1 year ago
9.0
Marco
1 year ago
10.0
Jeanne
1 year ago
9.0
Camilo
1 year ago
10.0
Beautiful riad; just like the pictures. Very comfortable and clean rooms. Highly recommended!
Cons: The breakfast is good, but could be better.
Ioanna
1 year ago
9.0
Cons: They said to me to pay extra money for taxes although it said in the booking that taxes were included
massimiliano
1 year ago
10.0
Struttura pulita ed accogliente nel cuore della Medina.
ELISEE
1 year ago
10.0
L’accueil chaleureux de Brahim, toujours au petit soin. Le lieu est exceptionnel, tellement beau, le petit déjeuner est fabuleux et il est situé non loin d’un bureau de poste avec DAB pour retrait d’argent et commerçants.
Cons: RAS
Yvonne
1 year ago
9.0
Sehr schönes und perfekt desingtes Riad. Sehr hilfsbereite und höfliche Mitarbeiter
Cons: Etwas weit weg vom Djemaa Fna
Leila
1 year ago
10.0
Lisa
1 year ago
10.0
Tout était parfait ! Une chambre très confortable, un petit déjeuner excellent. Le Riad est idéalement situé. Le personnel aux petits soins !
Marta
1 year ago
10.0
En todo momento nos han tratado de maravilla. La habitacion, la limpieza, la tranquilidad que transmite… todo un 10. Quiero destacar en concreto el trato de Mr Mohamed y Brahim. Mohamed nos ha cuidado como si estuviésemos en su casa, nos hemos sentido muy cómodos con él, nos ha recomendado sitios para cenar y nos ha explicado todo muy bien cuando no lo entendíamos. Además, ha sido un trato cercano y muy agradable. Sin duda la persona más maja que hemos encontrado en nuestra estancia de 1 semana en Marruecos. Brahim también ha sido muy agradable con nosotros desde el primer momento. El hotel es incluso más espectacular de lo que aparece en las fotos y el desayuno y la comida está buenísima y por precios muy muy económicos.
Cons: No poder haberme quedado más días.
VALENTINA
1 year ago
8.0
muriel
1 year ago
9.0
petit déjeuner parfait juste un bémol que sucré .
Cons: rien tout était parfait
Mariam
1 year ago
10.0
We had an excellent stay at Riad Al Janate, truly 5-star! The Riad is a comfortable, quiet, and luxurious sanctuary within the busy streets of Marrakesh. We were picked up streetside by a Riad staff who walked us over to the Riad, checked us in very easily, and served us with beverages and fresh Moroccan tea. The room was clean and tastefully decorated. The courtyard and the rooftop have seats and sofas to lounge, eat, or work at, and the staff was always nearby and pleasant to answer questions or to support. The Riad has a delicious breakfast every morning with both coffee and tea service. The staff truly go above and beyond, and each one of them is so kind and welcoming - special recognition for the manager Mr. Abdo. I also used a few different services in the Hammam and Spa. It was clean and sanitary, and the services were relaxing and high-quality products were used. 10 minute walk to all the good stores and Medina. Overall, I loved my stay at Riad Al Janate. I haven't met a more wonderful team in one place before. I would absolutely stay here again and again when visiting Marrakesh.
Zhuo
1 year ago
9.0
hotel staff are friendly and accomodating to any issues you encounter.
Julie
1 year ago
9.0
Great location-10/15 minute walk to main market square of Jemaa el fna through the alleys lined with small shops. Beautiful traditional riad - felt luxurious Staff amazing and couldn't do enough for you - thank you Mohammed and Abdou. Lovely traditional Moroccan breakfast by the pool Roof terrace with views over the rooftops of the medina a bonus. Air con in our room was great with the outside temperature of 35 degrees plus.
Cons: We were aware that cars are unable to go down the alley where the riad was situated but I think our taxi driver left us a bit too far away. We struggled to find it but a local offered to show us the way. He of course wanted payment for this but we hadn't changed any currency yet!
Cristina
1 year ago
8.0
Alessandro
1 year ago
10.0
Aboubacar
1 year ago
7.0
Le calme
Cons: L'espace de la chambre restreint
Carole
1 year ago
10.0
Tout
Minhaj
1 year ago
9.0
Andrea
1 year ago
10.0
Todo muy bien, el riad es precioso y muy limpio. El personal ya no puede ser más amable sobre todo el chico más jovencito.
Micaela
1 year ago
10.0
A simpatia dos funcionários e a limpeza do mesmo.
Cons: A localização.
Lucy
1 year ago
8.0
Diaz
1 year ago
9.0
Cons: Que no hablarán Castellano
Sadhu
1 year ago
8.0
Milena
1 year ago
9.0
Hotel muito bonito e bem decorado no estilo marroquino, o que dá um charme especial. Os funcionário são muito simpáticos, em especial ao Sr. Mohamed que foi muito atencioso em toda nossa estadia. Também recomendo a massagem que fizemos e foi maravilhosa.
Cons: O Riad fica localizado em uma rua pequenina que não passa carros. Apesar dos funcionários nos receberem e nos levarem ao ponto de encontro dos transfers, não tivemos a sensação de falta de segurança.
Gaëtan
1 year ago
10.0
L’accueil et la disponibilité au quotidien du personnel. Le cadre splendide du Riad et la très agréable piscine. Le confort et le calme de l’hébergement très bien placé. L’excellent petit déjeuner.
Cons: Rien ! Tout était parfait !
Javier
1 year ago
10.0
DAOUD
1 year ago
8.0
Bon accueil, bon petit déjeuner Le calme
Cons: La réception Télévision
Camelia marina
1 year ago
10.0
Todo , personal muy amable dispuesto a ayudar en todo momento
Syeda
1 year ago
10.0
The interior was like discovering a diamond in the dust. You will not believe how exquisite, beautiful, fragrant and comfortable this riad was. I cancelled my day trip to the waterfall as I wanted to stay back and enjoy this magnificent riad ‘’janate’ pronounced jannath meaning heaven, I also cancelled my earlier taxi to airport and paid again to go later as I just couldn’t part with this place. I love my first room the crystal, as it was smaller, bright, clean, comfy and cosy, the second room was too big for me as a solo traveller but equally in its own darkish eerie’Harry Potter’ way gorgeous. I cannot complain about this Riad, I literally wondered around at night and it felt like I was in a tomb raider movie. This Riad was beautiful and listening to the call to prayer was culturally awakening. Will come back again no matter how hard those alleys are to navigate. They let me use the jacuzzi and gave me some privacy too, thank you xxxx
Cons: This was a multi city solo trip so the fact I had little time I was sad to leave, i savoured many cuisines across Morocco , sadly the Menu options had changed but staff were very willing. Would be easier to understand if in various languages, if at all possible? As a fussy eater I felt I was asking a lot of questions and they were so kind to explain. I was happy with it all. Mohammed, Abdo and ibrahim mange it very well, the ladies clean the riad all day. If only I cleaned my house like that. Amazing staffs
Saloua
1 year ago
6.0
Luana
1 year ago
9.0
La pulizia, l'accoglienza e la disponibilità. La terrazza è meravigliosa e il personale molto disponibile ad ogni esigenza! L'ultima sera non avevamo gran che fame, così abbiamo chiesto semplicemente un piatto di frutta e dopo un attimo il piatto era pronto per noi! Non era presente il bidè ma il doccino piccolo, il bagno molto confortevole sia con doccia che vasca! La riad è molto pulita.
Yasemin
1 year ago
8.0
Elrefai
1 year ago
10.0
Tutto bello
Cons: L'acqua viene calda da tutti due i rubinetti non si si può fare la doccia
Carr
1 year ago
9.0
Padraig
1 year ago
10.0
The Riad was absolutely stunning and our room was beautiful too with loads of space and all facilities you could ask for. What made the experience excellent was the staff in particular Muhammad and Brahim who were with us for most of our stay. They went out of their way to make sure we were well looked after. Everything from food and drink to transfers, local information. You name it they had it sorted. The food was beautiful, access to Medina, the pool and rooftop made it the perfect place to stay. We will 100% stay here again when back in Marrakech.
Cons: We liked everything, the only issue with the Medina area is that the cars cannot access so our transfers and taxis met us at the top of the road 300m away or so. This was no issue for us it's a safe area and seemed that way all throughout the day and night. The staff also offered to walk us to and from any transfers so it was grand. This might be abit of a issue for someone with mobility issues.
Veronique
1 year ago
9.0
Accueil chaleureux. Chambre spacieuse et propre. Rooftop sympa pour finir la soirée Petit déj copieux et très bon
Cons: Rien à signaler tout était ok
Jessica
1 year ago
10.0
L’établissement est magnifique, le personnel est extrêmement bienveillant et très arrangeant. Merci à Abdo, Muhammad, Brahim ainsi qu’aux dames de ménage.
Nadia
1 year ago
8.0
Il Riad è il luogo ideale per rilassarsi La colazione è buona La cosa migliore è il servizio. Il nostro referente Abdu, è stato eccezionale e sempre disponibile Ha fatto tutte le prenotazioni per noi, veniva a prenderci dove ci lasciava il taxi la sera (perché il Riad si trova in posto dove i taxi non possono arrivare) e ci ha stampato i biglietti dell’aereo per il ritorno (obbligatorio in Marocco, quello digitale non vale)
Karim
1 year ago
7.0
Le cadre la qualité l atypique
Cons: La climatisation dans la chambre pas assez forte Nous avons eu chaud Toute la nuit
Fatima
1 year ago
10.0
الرياض كان نظيف جدا موقع ممتاز و المعاملة الممتازة من كل الموظفين واصحاب المكان ممتاز صراحة كل شي فيه كان ممتاز
Simon
1 year ago
10.0
The smell of the place was beautiful. The staff were extremely helpful. Marrakech is a maze so be prepared!
Shanice
1 year ago
10.0
Beautiful property and staff are so friendly and nice I will be back
Cons: Taxis can’t come straight to the place as most other riads so a 5 minute walk. On leaving the staff walked us to meet our taxis they are lovely
Miguel
1 year ago
8.0
guillaume
1 year ago
9.0
ElAchchi
1 year ago
10.0
Agnes
1 year ago
9.0
I like the hotel it was very nice ,the staff was very nice.
Cons: The only thing I did not like about the hotel was the location
Mari
1 year ago
10.0
the architecture, rooms, stuff
Cons: the spa, too small, not relaxing
BADR NASER HUSSEIN
1 year ago
10.0
Yasmin
1 year ago
8.0
The rooms and riad were beautiful
Cons: We found a large cockroach in the bathroom
Milton
1 year ago
10.0
Antony
1 year ago
10.0
A great Hotel, the staff were very helpfull. The location is central, the tourist sites are walkable and a taxi can easily be arranged by the staff if needed. Our visit was during a Hot period 43 deg and this hotel was a comfortable temperature inside, it has a central atrium with retractable covers over and the bedrooms are well air conditioned. Swimming pool included. Shout out to Ibrahim for his cooking and all round service.
Cons: Nothing to include here, the Hotel is very well presented. We knew the facilities we would experience and did not want an out of city resort.
Alexandre
1 year ago
10.0
Um verdadeiro oásis no turbilhão de Marraquexe, muito bem decorado, muito limpo e bem cheiroso, quarto e espaços comuns muito bons, super confortável e relaxante para regressar de um passeio pela medina. Funcionários muito simpáticos e prestáveis. Bom pequeno almoço e bom spa.
Marlena
1 year ago
10.0
Abdo! Jesteś sercem i duszą tego miejsca. Od przywitania nas przy taksówce do pożegnania. W każdej sekundzie pobytu w tym miejscu czujesz się zaopiekowany, zadbany. Wiesz, że każda osoba w tym rijadzie zrobi wszystko, żeby się Tobą zaopiekować. Przygotowane dla nas tajine były obłędne Jeśli trafiłeś na ten rijand w wyszukiwaniu nie zastanawiaj się - rezerwuj! W naszym pokoju był balkon i piękny widok na dachu Marrakeshu
Abderrafie
1 year ago
9.0
Cadre agréable et personnel très accueillant
Cons: RAS
Nayab
1 year ago
10.0
Hyggelig personell og vakker Riad
Romain
1 year ago
7.0
Le service le Mohamed était top !
Cons: Le prix des boissons et nourriture
Jagoda
1 year ago
10.0
Doskonała lokalizacja. Niezwykle miła obsługa.
Georgia
1 year ago
10.0
Beautiful riad, highly recommend. Lovely spacious room with high ceilings and large king size bed, perfectly clean. Nice bathroom with lovely shower (although does take a few of minutes for water to heat up). Breakfast was great; juice, tea, coffee, breads, pastries and cakes. My partner is gluten intolerant and they made him omelettes and salads especially. The staff were so lovely and went above and beyond. I was unwell one day and had camomile tea and fresh bread brought to the room free of charge. The pool was nice, towels and robes provided. Great rooftop with seating too.
Cons: The riad isn’t completely accessible by car, it’s a ~5 min walk for taxi pick-up/drop-off. Wasn’t a problem for us. On arrival Mr Mohamed met us at the taxi, took our cases and led us to the riad. Also be aware that the riad is close to a mosque and we did get woken by early morning calls to prayer, but this is probably the case for most riads in the Medina.
asad
1 year ago
10.0
One of the most peaceful hotels I’ve ever stayed in, rooms were like royalty the architecture was amazing. Breakfast and dinner by the pool. Staff were always friendly and welcoming. If I could give it a 5 star I would
Cons: Less maintenance noise
MARC
1 year ago
8.0
GUNDUZ
1 year ago
10.0
Mon séjour d’une nuit s’est très très bien passé, et je ne regrette pas d’être venue. J'aurais préféré rester plus d'une nuit. Le décor intérieur, avec la piscine intérieure, est très beau et esthétique. Le lit était très confortable, j'ai bien dormi, et les menuiseries spéciales, faites comme à l'ancienne, ajoutent un charme particulier. Le petit déjeuner au bord de la piscine intérieure, avec des spécialités locales, était excellent. À n’importe quelle heure, il y a toujours quelqu’un pour vous renseigner ; une dédicace spéciale à Muhammad pour son amabilité. Le Riad est situé quasiment en plein cœur du centre-ville, à quelques centaines de mètres de la grande place Jemaa El Fna, ce qui est très avantageux. Vraiment rien à dire…
Cons: Ce que j’ai moins apprécié, c’est lorsque l’on nous a présenté les cartes pour le SPA, massages, henné et toutes les autres prestations, et j’ai remarqué que les prix étaient en euros (en plus d’être excessifs) ; ça donne une mauvaise impression au début, c’est dommage.
Marco
1 year ago
10.0
Sofia Freire De Andrade
1 year ago
10.0
fal
1 year ago
10.0
Atmosphere and friendly staff
heather_zoe
1 year ago
10.0
The riad was absolutely stunning! It was in a great location. The bedroom and bathroom were beautiful and very clean and comfortable. But our favourite part of the stay was the friendly and helpful staff, especially Mohamed. He made our stay very enjoyable and helped with whatever we needed. The breakfast and tea was incredible.
Cons: Nothing. Loved it all.
Yvonna
1 year ago
9.0
The customer services was amazing! The staff Sansa, Abdo, Brahim, and Muhammad complied with any request I had the entire trip. Made me feel like a priority the whole visit. I appreciated that the staff completely understood English as there can be a language barrier in Morocco. Excursions included camel riding and ATV, great time there. And check the spa out too !
Cons: Wasn’t necessary a bad thing, but location is a bit far from the city.. maybe 15 minutes
Lone Hjorth
1 year ago
9.0
Paula
1 year ago
9.0
Un sitio espectacular y una atención increíble, en especial de Mohamed.
Mbark
1 year ago
2.0
abdel
1 year ago
9.0
Confort des chambres, services, personnel formidable, repas delicieux.
Gustav
1 year ago
10.0
JB
1 year ago
10.0
Es war ein tolles Riad im Herz der Medina. Das Personal war ausgezeichnet immer freundlich und hilfreich. 100 Prozent empfehlenswert..
David
1 year ago
10.0
CLAIRE
1 year ago
10.0
Riad Janate is a fabulous little gem hidden away in the medina close to the main souks and square. The pool is one of the nicest I have ever swam in, so refreshing in the hot weather. The breakfast is lovely with a selection of choices. The staff are amazing and were so helpful and kind to us throughout our stay. They go above and beyond to ensure you have the best stay. When we had early trips they would offer to prepare coffee and breakfast. We were welcomed with some Moroccan tea which was a treat and Mr. Abdo took the time to go through the materials of Marrakech with us. We loved every minute. We stayed in a suite next to the pool which had a huge bed , a tv with great choice of channels and a super shower. The room was cleaned every day. Thanks to Riad Janate for making our Marrakech stay very memorable.
Cons: Nothing negative to stay. It is a beautiful riad with a gorgeous rooftop that sees the sun all day. The lunch and dinner has a great selection too.
Thomas
1 year ago
10.0
Magnifique séjour merci à Abdou et Mohamed qui ont été vraiment super et toujours très serviable , merci à vous pour ce séjour 🙏🏻
Saad-Ellah
1 year ago
9.0
Riham
1 year ago
10.0
Mahdi
1 year ago
10.0
c’était magnifique, propre, et très calme, le personnel et toujours la pour vous même quand vous ne le demandez pas Mohamed a était exceptionnel avec nous une personne formidable et aussi son collègue
Melika
1 year ago
9.0
Really beautiful rooms, amazing installations, extremely clean, perfect location. The staff were the best part of the trip though. They were so kind, helpful and professional. Mr. Abdo, Mohamed and others made such a highlight to our vacation. We really felt like being home.
Cons: Breakfast could have been a bit better but it was fine as it was. :-)
Beata
1 year ago
10.0
Cudowne miejsce
Cons: Piekne pokoje, wspanialy personel, szczególnie Mahmed. Hammam świetny. Śniadania pyszne
Grégory
1 year ago
10.0
Erick
1 year ago
9.0
Fantastische atmosfeer, vriendelijk personeel
Carine
1 year ago
9.0
martin
1 year ago
9.0
Ksenia
1 year ago
9.0
SHAKEEL
1 year ago
9.0
Arno
1 year ago
8.0
Toller Pool gutes Frühstück
Cons: Zimmer recht klein aber okay
Luiza
1 year ago
9.0
O lugar é lindo demais, cada detalhe encanta muito. O atendimento é super bom, queria deixar um agradecimento especial pro Mohammed que se mostrou super prestativo e me deu um remédio de dor de cabeça quando eu estava passando mal de enxaqueca. O Abdo também teve um atendimento ótimo e se mostrou super solícito em todos os momentos. O café da manhã era maravilhoso, tudo perfeito e impecável. A piscina era linda e o terraço era maravilhoso pra descansar e ver o pôr do sol.
Cons: O quarto não era silencioso. De manhã ouvíamos alguns barulhos do pessoal abrindo o teto que fica em cima da piscina e também da conversa de alguns hóspedes. O check in foi um pouco demorado, chegamos de viagem e estávamos cansados ansiosos pra ir pro quarto mas ficamos esperando uns bons minutos na recepção pelo check-in. Talvez fosse interessante alocar o hóspede no quarto primeiro e depois pedir os dados de check-in. Não achei legal também cobrarem por água, acho que seria interessante deixar incluso na estadia.
Sandrine
1 year ago
7.0
Petit déjeuner Bof pas trop de choix
Cons: Les repas chers pour ce qu’il y avait dans l’assiette
Tiago Fuzeta
1 year ago
8.0
Dawn
1 year ago
10.0
From the outside, it is an anonymous building, but inside, an immaculate and beautiful riad is hiding! The rooms were spotless, the decoration impeccable, and the staff could not have been more friendly and helpful - without being pushy. Being in the medina, you cannot drive up to the riad, but the staff came out to greet us and wheel our bags back on the 6-7min walk from a secure car park. The riad is only a few minutes from the labyrinth of souqs that lead to the Jemaa el Fna plaza, so the location could not be any better. We had to leave earlier than breakfast is normally served; but even so, they arranged a light breakfast and omelettes outside our room at 7am, overlooking the pool - how nice!
Cons: The pool temperature was a little too cool, but we still enjoyed a quick dip.
Roberto
1 year ago
9.0
Ottimo rapporto qualità prezzo. La struttura: pulita, graziosa, profumata , accogliente. Lo staff: top, carino, professionali, gentili (specialmente il ragazzo che fa la notte, sempre sorridente e disponibile ad ogni nostra richiesta)
Cons: Colazione buona ma non all' altezza del Riad: poca varietà . Servizio spa e hammam con prezzi un po' troppo elevati per il servizio svolto.
Alexandra
1 year ago
10.0
Superbe séjour, en premier lieu le Ryad est sublime, propre rien a dire. Nous avons été revu comme des rois pars tous le personnel durant le séjour. Nous reviendrons sans hésitation. Grand remerciement pour le professionnalisme et la gentillesse de Mohamed,Brahim et Abdou . Des personnes au top qui on su se montrer disponible à n’importe quel moment, toujours avec le sourire et la bonne humeur. Sans eux le Ryad n’aurait Pas la même beauté. A très bientôt séjour inoubliable.
Ziad
1 year ago
9.0
Chloe
1 year ago
10.0
Beautiful building, so clean and incredibly friendly staff. Food and service were excellent. Mohammed, Abdo and Brahim were exceptional. Cleaners were so friendly and everyone made sure we had everything we could need
DnBJen
1 year ago
10.0
Abdo and Mohammed are absolutely amazing, they picked us up for the taxi drop of point on arrival, carried out bags, arranged transport back to restaurants and the airport. The riad itself was amazing, beautiful. The pool was perfect after a hot day, the roof terrace was amazing to chill on and catch some rays. Thanks for a great stay! The rooms are amazing also.
Cons: The water starts cold in the shower but let it run for a minute or two and it becomes hot!
abdallah
1 year ago
7.0
Mohamed
1 year ago
10.0
De kamer en zwembad en prijs
Cons: De douche werkt niet goed je kreeg alleen koud water ijs koud
MAHAMADOU
1 year ago
10.0
Un grand remerciement à Abda le responsable ainsi qu'à tout le personnel. La qualité du service est exceptionnelle. Toujours à notre chevet. Le petit déjeuner est assez copieux et traditionnel. L'espace détente autour de la piscine et le rooftoop sont vraiment des lieux pour se reposer. On entend les oiseaux, un havre de paix.
Badr
1 year ago
10.0
Alles de receptie man is heel aardig
Sascha
1 year ago
8.0
Top Personal und Service! Sehr aufmerksam.
Cons: Die Lage ist mitten in der Altstadt. Leider sind dort auch viele komische Typen unterwegs die dir auf der Straße mit Tricks dein Geld abnehmen möchten.
Libardo
1 year ago
10.0
Recomendado, supero mis expectativas, de lo mejor de mi estadia en Marruecos fue este Riad, desde el personal hasta el conford, no lo piensen dos veces para reservar, me atrevo a decir que es el mejor riad de Marrakesh.
Ismael Simão
1 year ago
10.0
Breakfast and dinner were very tasty, the terrace upstairs was nice, the Riad is very beautiful!
Cons: The cold water from the pool
Marta
1 year ago
4.0
Nos gustó el trato de uno de los trabajadores.
Cons: No nos gustó el Riad en general, ni la ubicación. Fuimos al baño del rooftop y estaba sucio, bajamos para ir al del Hall y no había papel. La habitación no tenía ventilación, una mini ventana en el baño que estaba a 5 metros de altura, imposible de abrir. La cama no tenía protector, directamente había una sábana bajera encima del colchón. Además la TV de nuestra habitación no funcionaba. La verdad fue muy decepcionante.
thomas
1 year ago
10.0
Aden
1 year ago
10.0
The service at this hotel was unmatched Adbo, Brahim and Mohammed ensured we had a great time in Riad Janate. Rooftop was an amazing space to wrap up our night. Activities that can be arranged by hotel were vast too
Cons: Breakfast could've been a little bigger but still tasted delicious.
Ermi Jeremiah
1 year ago
10.0
Farhan
1 year ago
10.0
Mohammed, Abdo and Brahim were amazing. Very friendly and accommodating. Highly recommend the place.
Zouhour
1 year ago
9.0
Alan
1 year ago
9.0
Maja
1 year ago
10.0
Wir haben uns sehr wohl gefühlt! Die Lage ist super, das Riad wunderschön, das Hamam Erlebnis fantastisch und das Personal mehr als zuvorkommend, nett und hilfsbereit :)
David
1 year ago
8.0
Ubicacion perfecta para visitar centro de Marrakech Amabilidad del personal, y en particular de Mohamed. Habitacion espaciosa y confortable
Cons: Problemas con sistema e internet para realizar check-out
Gianluca
1 year ago
10.0
The property is amazing and the staff superbe, i would definely recommend it!
Sandro
1 year ago
10.0
Phuong Linh
1 year ago
10.0
I have nothing bad to say about this riad. Cleanliness, service, facilities, the amount of space...everything is excellent. We stayed at 6 different riads during our 10-day Morocco trip and this was one of the best two. Mohammed is an incredibly kind, friendly and helpful staff member who made our stay super easy and comfortable. If we ever come back to Marrakech we'll stay here again.
Cons: Dinner coud be improved but the food is still better than most of the touristy spots you'll find in the medina.
Jessica
1 year ago
8.0
Beautiful garden pool area. Location is perfect in the Souk Small store nextdoor Nice, helpful staff Amazing breakfast options Large suites Laundry service offered Local guides can be arranged Nice decor Offer on site Henna for $10 Euros Beautiful flowers in our room and the swan towels our daughter loved. Kid friendly!!!!!
Cons: Dirt kept appearing in our bathroom even though we weren't in it around the bathtub. Couldn't leave items in there.
Isaac
1 year ago
9.0
Naïca
1 year ago
8.0
Tasneem Shaikhali
1 year ago
9.0
Muhammad
1 year ago
10.0
Nuno
1 year ago
9.0
Simpatia amabilidade e prontidão dos funcionários, para satisfazer os clientes, seja no Riad relacionados com a estadia ou em atividades extra em que o Riad tratou de tudo por nós. Limpeza irrepreensível, ambiente calmo, apesar da ótima localização dentro da medina. Haman e spa proporcionam uma experiência única que vale a pena experimentar. O pequeno almoço também merece nota positiva, não obstante poderia ter mais variedade de frutas frescas. Obrigado ao Abdou, Moahmed, Brahim e aos restantes colaboradores por nos terem tratado tão bem, e nos terem proporcionado uma experiência única, nesta encantadora cidade que é Marrakesh. Voltaremos com certeza.
Cons: Nada
Christine
1 year ago
10.0
Lovely staff, helpful and kind. Great location. Delightful Riad, tranquil and calming. Wonderful experience.
Cons: Quality furnishings, clean lovely layout with roof top terrace
Monia
1 year ago
9.0
Riad ayant beaucoup de charme, bel emplacement, proche des sites touristiques mais tout en étant au calme. Personnel chaleureux et aux petits soins des clients. Le petit-déjeuner est copieux.
Cons: Rien à reprocher à ce Riad
Pam
1 year ago
10.0
Absolutely everything. Exceptional customer service. Staff are so helpful. Very clean rooms and comfortable beds. Beautiful Moroccan style decor. Delicious food. Generous breakfast. Great position. Our stay here was an amazing experience. Great value also.
Cons: We didn't stay longer.
Claudio
1 year ago
9.0
Terrazza, location
Michele
1 year ago
8.0
Staff molto cordiale e disponibile. Mohamed gentilissimo, ci ha accolti come in famiglia e ci ha dato sempre ottimi consigli, oltre che accompagnarci fino alla navetta la mattina prestissimo. Bella struttura, l'atmosfera, la colazione e i servizi di massaggi e hammam.
Cons: Rispetto ad altro riad in cui abbiamo soggiornato, il prezzo era un po' alto.
THAMER
1 year ago
10.0
كل شي
Cons: لاشي
Cunha
1 year ago
9.0
Mohamed is very nice and welcomed us extremely well from day one. All the staff is very nice and friendly, they are always looking to make your stay as comfortable as possible. The please is very clean and well situated in a short walking distance to the city center.
Cons: The Riad is located right next to a Mosque so expect to hear prayers at a very early hour in the morning.
María Isabel
1 year ago
10.0
Me encantó. Un 10 al personal del Riad, eran los más atentos y los más simpáticos. El Riad es precioso, volvería sin duda alguna.
Cons: Mi habitación era más pequeña que la del resto.
Diana
1 year ago
10.0
Boa localização, relativamente perto de tudo. Tudo limpo e o quarto com muito espaço. tinha uma boa area de lazer no rooftop. como tínhamos tour na manhã seguinte com partida cedo, num horário antes de abrir o pequeno-almoço, foram super prestáveis e fizeram o pequeno almoço antes de irmos para a tour.
Federico
1 year ago
10.0
si
Cons: tutto
Francesco
1 year ago
9.0
ELouise
1 year ago
10.0
The Riad Janate was a perfect choice for our stay in Marrakech, centrally located, beautifully designed and furnished with enormous and comfortable beds. We stayed in the family room which I would highly recommend. The room was comfortable with effective aircon and a lovely bathroom The staff were super attentive, especially Abdo! Abdo was great at escorting us to taxis, providing restaurant recommendations and helping us to book excursions. I couldn't have asked for better.
Cons: I liked all of it!
Virginie
2 years ago
10.0
Un accueil très agréable, Moha nous a chouchouté. Le riad est magnifique, très propre. La terrasse est agréable. Le petit déjeuner est tres bon et copieux. C'était parfait !
Cons: Rien
Christiane
2 years ago
10.0
charming place, very luxurious, super nice staff
Andrew
2 years ago
10.0
Location, authenticity and ambiance
Cons: Nothing
2 years ago
8.0
Very friendly and helpful staff
IRENE
2 years ago
10.0
Tutto il gruppo ritiene che il valore aggiunto della struttura siano Brahim e Mohammed , che ci hanno coccolato ed accolto. La terrazza è il punto forte della struttura. Ottima la colazione
Cons: Nulla
Samuel
2 years ago
7.0
Mehak
2 years ago
8.0
Riad Janate is a beautiful Riad, definitely up to the 4* mark! We were given a beautiful, large room to share between 3. The staff went above and beyond to help especially Mohammed who arranged a beautiful birthday surprise for my mum! Spa facilities are great and breakfast was great too, it was a shame we could not eat much as our flight was very early and we had to leave!
Laurent
2 years ago
10.0
Établissement magnifique, typiquement marocain. Prestations au top et personnel chaleureux, prévenant et adorable. Le rooftop est juste fantastique…
Cons: Rien
ghita
2 years ago
9.0
M
2 years ago
10.0
Sylvie
2 years ago
10.0
Riad magnifique et accueil très attentionné Nous avons regretté de n’y dormir qu’une nuit!
Cons: Ras
Raouf
2 years ago
10.0
Beautiful Riad with an amazing team, best in class services.
Chloé
2 years ago
10.0
Nous avons aimés la beauté de la Riad mais surtout la gentillesse du personnel . Nous avons passés un séjour très agréable!
Cons: Rien
Benedetta
2 years ago
10.0
Tranquillità della struttura, servizio impeccabile e ottima colazione Design del Riad favoloso
Killian
2 years ago
8.0
Carl Burket
2 years ago
9.0
Paul
2 years ago
10.0
Location was brilliant. We couldn’t fault the Riad and the staff were amazing.
Cons: We liked everything!
Deirbhile
2 years ago
10.0
The Riad was clean, comfortable, beautifully decorated, in a great area and the staff were incredibly friendly and helpful, would definitely recommend.
Lourdes
2 years ago
8.0
Increíble y precioso Riad, el olor a azahar se siente en todo momento, muy limpio en cualquier lugar. La terraza Preciosa y con vistas a la Medina, y muy bien ubicado. El desayuno buenísimo y todo el personal encantador y muy amable, especialmente Mohamed intento ayudarnos en todo momento.
Pieterjan
2 years ago
9.0
georgina
2 years ago
10.0
Es realmente espectacular. Parece un palacio. La decoración es exquisita. El personal es absolutamente servicial y amable, tanto los señores de la recepción como las señoras que trabajan en la limpieza, hicieron todo para que estuviéramos cómodos. La habitacion es de lujo y las camas comodísimas. El desayuno abundante y de alta calidad, la terraza de ensueño. El barrio donde está ubicado es maravilloso, con ambiente local y poco masificado de turistas, aún así a un paseo de todos los lugares de interés.
Cons: No tener más días para disfrutarlo.
Valentin
2 years ago
10.0
L’accueil du personnel de la part de Abdol et Mohamed était incroyable, très gentil et de très bon conseil, je recommande cette établissement pour cette esprit familiale a l’intérieur du Riad. Nous avons pris une excursion via le Riad qui fut très bien organisé, super chauffeur privé Omar je vous le recommande et Houssain comme guide pour la vallée d’Ourika qui étaient très accueillant et plein d’anecdotes sur le village. Pour finir l’emplacement du Riad est parfait, tout à proximité dans la Médina. Encore merci pour cette incroyable week-end 🙏 inchallah nous reviendrons
Marieke
2 years ago
9.0
Prachtige accomodatie en kamer. Super vriendelijke mensen. Fijne locatie in de oude medina.
Cons: Was helemaal super.
Antoine
2 years ago
10.0
Posto incantevole con poche camere arredate in modo tradizionale e di recente ristrutturazione. Materassi di ottima qualità. Splendido terrazzo con visuale a 360 gradi sull'Alto Atlas dove si può sorseggiare the, sdraiarsi su appositi lettini. Al piano terra, si fa colazione o cena (entrambe di ottima qualità) intorno ad una piscina (troppo fredda nella la nostra stagione). Massaggi e hamman raccomandi ! Anche se potrebbe sembrare una critica, ci sono stati pochi episodi di incomprensione con il personale che però è sempre stato flessibile e ha trovato le soluzioni migliori, sempre pronti a rispondere ai nostri desiderata. Complimenti ad Abdo, capo orchestra di questa struttura.
Cons: Premesso che è tutto perfetto, se dovessi segnalare un aspetto che mi è piaciuto di meno, ma in relazione al quale i gestori non hanno responsabilità, è l'insonorizzazione non perfetta quando vi sono altri clienti poco educati che si credono di essere da soli nella struttura.
Gianluca
2 years ago
10.0
Riad molto bello Posizione appena fuori dal caos ma molto comoda
Cons: Un consiglio. Sarebbe utile dotare la struttura di un campanello per l’ingresso più forte. Una sera siamo rimasti 20 minuti fuori prima di essere aperti perché il campanello non si sentiva dalla cucina
Laurent
2 years ago
8.0
Charlie
2 years ago
10.0
Janeth
2 years ago
10.0
This place is beautiful and the people there are amazing! I would definitely stay there again they are very welcoming and helpful!
nadia_sca
2 years ago
10.0
La pulizia impeccabile delle camere e degli spazi comuni, l'attenzione al cliente da parte dello staff
Lorraine
2 years ago
10.0
Rob
2 years ago
7.0
Ottavio
2 years ago
9.0
Julien
2 years ago
5.0
Le personnel très agréable et la décoration
Cons: Malheureusement nous avons eu la chambre en retards et pas d eau pendant les première 24 heures ,suite à une coupure sur Marrakech et l hôtel n ayant pas remplis ses réserves mais payé le prix classique alors que nous avons subit cela n’est pas réellement logique, Merci
Marek
2 years ago
10.0
ANTONIO
2 years ago
10.0
Todo está perfecto es precioso
Cons: Toda está bien
abiven
2 years ago
10.0
L'accueil, la disponibilité, les conseils, la réservation de notre balade dans le désert 🏜. La beauté du riad, le calme
Rocio
2 years ago
9.0
Ang
2 years ago
8.0
Starts From
$0.00 / night
10 Hart Soura Medina, Marrakech, MA
Nearby Landmarks & Visits
Non-smoking rooms
Air conditioning
Swimming pool
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
Client Satisfaction
24/7 Support
Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com