Hotel du Golf Rotana
Chain: Rotana
Description
Luxurious Spa and Golf Experience
Indulge in massages and facials at the full-service spa, and enjoy a round of golf followed by a refreshing swim in one of the outdoor pools.
Culinary Delights and Entertainment
Savor international cuisine at ZEST RESTAURANT & BAR, with options for room service and a variety of bars and lounges for drinks. Take advantage of the coffee shop/cafe for quick snacks.
Business and Event Facilities
Benefit from a business center, conference spaces, and event planning services, including a conference center and meeting rooms. Stay connected with complimentary wireless internet access.
Book now to experience the ultimate blend of luxury and convenience at Hotel du Golf Rotana.
Sentiment Analysis
Great stay
Excellent service
Peaceful location
Good food variety
Popular Amenities
Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Health club
Clubhouse
Free WiFi
24-hour front desk
Terrace
Garden
Sauna
Designated smoking area
Wheelchair accessible
Outdoor furniture
Steam room
Elevator
Fitness facilities
Availability Side
Room, 2 Twin Beds, Golf View
2 Twin Beds344-sq-foot soundproofed room, furnished balcony with golf course views Internet - Free WiFi Entertainment - LED television with satellite...
Room (Golf Course View Room - King Bed)
1 King Bed344-sq-foot soundproofed room, furnished balcony with golf course views Internet - Free WiFi Entertainment - LED television with satellite c...
Room (Spacious Room - King Bed)
1 King Bed474-sq-foot soundproofed room, furnished balcony with garden views Internet - Free WiFi Entertainment - LED television with satellite channe...
Room, 1 King Bed, Pool View
1 King Bed344-sq-foot soundproofed room, furnished balcony with pool views Internet - Free WiFi Entertainment - LED television with satellite channels...
Room, 2 Twin Beds, Pool View
2 Twin Beds344-sq-foot soundproofed room, furnished balcony with pool views Internet - Free WiFi Entertainment - LED television with satellite channel...
Room, Terrace (Spacious)
1 King Bed506-sq-foot soundproofed room, furnished balcony with golf course and pool views Internet - Free WiFi Entertainment - LED television with sa...
Guest Sentiment Categories
Cleanliness
Guests appreciated the cleanliness of the hotel, contributing to a positive experience.
Service
Service was highlighted as excellent by guests, with friendly and helpful staff.
Location
The peaceful location away from the city center and the availability of a shuttle service were praised by guests.
Room Quality
Guests found the rooms to be comfortable and well-maintained, contributing to a pleasant stay.
Amenities
While some guests appreciated the amenities such as the food variety and city center shuttle, others noted a lack of certain services like spa facilities.
Value for Money
There were mixed opinions on the value for money, with some guests finding the pricing reasonable while others felt it could be improved.
Food and Beverage
The food quality and variety were generally well-received by guests, enhancing their overall experience.
Overall Experience
Most guests had a positive experience and appreciated the peaceful setting, excellent service, and good food options.
Hotel Rules
Check-In / Check-Out Policy
Check In
3:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show Less* Pool access available from 9:00 AM to 7:00 PM. * Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. * The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. * A car is recommended for transportation to and from this property. * Cashless payment methods are available for all transactions.
Reviews (51)
Lucie
7 months ago
10.0
Great stay! Nothing to complain about. Hotel is peaceful away from the hustle of Marrakesh. The service is excellent, all the staff are very nice. The food is very good and varied. The city centre shuttle is useful to go to the city centre.
Jeremy
11 months ago
4.0
Un directeur de la restauration peu a l’écoute des clients suite à un déconvenue , séjour excessivement cher rapport qualité / prix ! Un buffet pour manger identique tous les jours , les plats froids , restaurant italien idem . On a connu bien mieux sur Marrakech , on déconseille !
Gemma
11 months ago
8.0
Comfortable room, good size, bit dated. Lovely staff and good breakfast. Nice outdoor areas. Reasoned prices at bar.
Verified traveler
1 year ago
8.0
Vi fikk et stort, fint og stille rom med utsikt mot flott bassengområde. Sluket i dusjen fungerte litt dårlig, litt slitt og flekkete teppe, ellers var rommet rent og ryddig. Litt harde senger. Veldig bra frokost! Hadde middagsbuffet 2 dager, den var dyr og lite variert. Personalet var hyggelige og serviceinnstilt. Hotellet lå i fine omgivelser litt utenfor byen, med tilbud om shuttelbuss til sentrum flere ganger om dsgen på dagtid.
Klaus
1 year ago
4.0
Essen war unter aller Möglichkeit ,Sauberkeit unmöglich ,Service sehr Ausbau möglich
Bomi
1 year ago
8.0
Great stay. Nice clean hotel. My single critique is personally do not like cats. They are generally very common in Morocco but I did not feel comfortable eating breakfast and a cat strolling in. Not much thought was taken when I raised this as staff they should accommodate all guests. The food was tasty it included lamb and chicken . We requested a quiet room and we were given one which was great. King size beds are large spacious and extremely comfy. We had the best sleep. I think the hotel can work on the lighting in the rooms as it’s not great. I would like to shout out Mustafah, Abdulla and all the bar staff they were absolutely fantastic!! So accommodating and friendly to see every night at the bar. Thanks all. Overall good stay.
Alain
1 year ago
6.0
Qualité des repas très moyen et répétitif !
Delphine
1 year ago
10.0
Cet hôtel est magnifique, les repas sont variés et de bons goûts. L'équipe d'animation est très accueillante au service du client. Un endroit idéal pour se reposer et se ressourcer.
jean-pierre
1 year ago
10.0
.
Leslie
1 year ago
10.0
Great property!
Annatolia
1 year ago
8.0
Plenty of places to sit around and massive swimming pool area.spacious rooms
Abhinav
1 year ago
4.0
It was difficult if you don’t speak french , because all the staff doesn’t speak English and the service is very slow and it doesn’t feel like a 5 star it feels more like a 3 star resort, 150 pounds for a night its not worth if you a want a drink u need to order yourself on the bar, hardly any table service and they took 2 hours just to get ice ,when we ordered through room service.
Gunnar
1 year ago
10.0
The Hotel is good and great location. Golfcourse in good shape and not very busy. The service was slow like everywhere else in Marrakesh. Nikki beach was closed which was a disappointment that the Hotel didn’t inform us in advance.
Valerie Géraldine
2 years ago
10.0
Excellent hôtel, repas au top, les desserts sont exceptionnels
Andrew
2 years ago
10.0
We had a wonderful holiday and the hotel was fantastic. The only negative I can give was the Wifi wasn't great.
CLAUDE
2 years ago
10.0
hôtel très agréable , chambre confortable et spacieuse et calme , sanitaires pas pratiques , dommage! cuisine excellente , personnel accueillant , il y a également des animations proposées ! 2 piscines
Simone
2 years ago
2.0
VERGOGNOSO. Sponsorizzate queste strutture come 5* ma sono 4*. Foto stanze FALSISSIME. Si arriva li IL FINIMONDO. VERGOGNOSI. Chiederò Rimborso perché è inaccettabile
Steven
2 years ago
8.0
Good spot with great service. Food was good. Drivers from the resort to downtown & back were excellent.
Catherine
2 years ago
8.0
Très bon séjour à hôtel de golf. La chambre, le personnel, la nourriture, la piscine ... Quand on regarde de près, on voit qu'il serait temps de faire un petit rafraichissement - mais le contexte (covid surtout) explique cela. L'hôtel Palmeraie Palace a côté à une réception magnifique mais est en train d'être refaite et le bar et restaurants sont fermés.
Verified traveler
2 years ago
6.0
Se trouvant à l'extérieure de la ville, c'est très calme et agréable pour un repos. Prévoir un budget taxi si vous comptez aller tous les jours en ville. L'hôtel est très joli, cependant le service ne vaut pas un 5*. J'ai été surpris du peu de personnel, la piscine est sous dimensionné (certe nous sommes dans le désert), les transats sont vraiment collés les uns aux autres. Pas de serviette sur les transats, vous devez allez les chercher au "box" et dès 15H on nous dit qu'il n'y en a plus... La chambre est assez jolie avec des lits très confortables, nous avons eu un problème avec la douche, pas vraiment propre et un mauvais écoulement dû au sol pas assez incliné ce qui entraine une stagnation de l'eau de la douche (voir photos). On nous réponds qu'ils ne "peuvent rien faire"... heureusement que notre séjour était court. Le buffet est juste correct, mais on est très bien accueilli aux différents restaurants et on y mange très bien. La clientèle, familiale, est bonne. Notre séjour en générale était agréable. Je n'y retournerai pas, je préférerai aller dans un autre 5*.
ALPHONSE
2 years ago
6.0
Des travaux bruyants jusqu’à 23h
Shady
2 years ago
4.0
Acceuil reception laisse à désirer. Pourtant cet hôtel a un très bon potentiel.
Hawwa
2 years ago
8.0
The hotel rooms were modern and spacious, the breakfast excellent everything you could think of and more and staff really attentive. Amazing spa with indoor pool as a still chilly to brave even the heated outdoor pool. Golf club and facilities were great and shuttle bus to and from downtown great service which was needed as taxi charges are much to high even a 5 mins ride to supermarket was a scam. Room for improvements; vacuum room carpet required at least every couple of days and thorough cleaning in between guests like skirting boards, automatic air freasherner required in down stairs corridor as a bit smelly and a later return of shuttle bus in evening as 6.30 early. Overall we had a lovely time and wouid return again and recommend to friends
Emmanuelle
2 years ago
8.0
Séjour super agréable . Tout est fait pour le kiffe et la détente
Jordan
5 years ago
8.0
Comfortable room and bed if a little dated. Very quiet. Pool area is decent. Breakfast choice good. It’s a little of town but good value considering this. Gym and spa is a good 8-10minute walk away but one of the better hotel gyms I’ve experienced.
Verified traveler
6 years ago
10.0
The hotel was lovely with great scenic views, staff were very helpful.
Verified traveler
6 years ago
2.0
Stayed four nights in total, seriously disappointing service for the price charged by this hotel. Reception just didn’t want to know if you had an issue consistently just fobbed you off or redirected me to other parts of the hotel when they should be taking ownership. On site restaurants have very poor service , La Brassiere took two hours to serve food, not acceptable. The bar is horrendously expensive. The only good point was that the breakfast was included and is excellent. In summary spend your money elsewhere , you’ll get a better deal and a better service.
Mohammed
6 years ago
2.0
Bad hotel, bad service
Reece
6 years ago
2.0
They advertised a free shuttle to the city center that only comes a few times per day, it's not inconvenient, and they would not let me travel with my duffel bag on the city center shuttle to tour the city. Even after assuring me that I could take the shuttle, the shuttle driver would not let me board, which wasted my morning in Marrakesh and was inconvenient. What was worse was not that I couldn't access the free shuttle, but the way the staff handled the situation - little knowledge, conflicting information, and at the end of the day could have at least offered assistance with a taxi.
Verified traveler
7 years ago
6.0
staff at the reception , some of them very friendly, some of them unfriendly too long waiting time
Hassan
7 years ago
4.0
It was my fourth stay at this hotel. However this time it was really bad! The hotel was overbooked and we endup the worst service ever. The main is that they gave us a room that very far from the lobby with an automatic lock at the door that never worked. I had to walk back to the lobby to redo the key and it never worked. So I had to wait for a manager to come with us and open the door. They never offered to change our room even with this issue. Our stay was so frustrating that we decided to leave for another hotel without spending our last night that was already paid.
Travia
8 years ago
6.0
I stayed at this hotel for a week during a conference in September 2017. It was a telecoms industry conference with over 1000 attendees (not all staying at Hotel du Golf), and I think the staff just were not able to manage the crowd. At breakfast in the morning, you had to constantly ask for new place settings with cutlery and napkins; there was obvious preference to whom would be served and who had to fetch their own tea and coffee; the staff were rather unfriendly, bordering on being rude - especially the males. The rooms were ok, not very well soundproofed so one could hear everything in the hallways and upstairs and the was no real attempt at cleaning the room. The bed and pillows were comfortable enough and the air conditioning was easily moderated. Only once during the week long stay did we observe the housekeeping staff actually clean. The tub was only wiped out so there were obvious signs of use - dirt and grime lined the bath. The remote control for the TV did not work and although we made repeated requests for either a replacement or get it fixed, no one responded. The food was only great at the poolside bar/grill; options for lunch during the day were awful. Room service staff were friendly and efficient as the club sandwich was excellent. I would be hard-pressed to heartily recommend this hotel but I'll guardedly say that it's the best of the 3 within the complex.
Manal
8 years ago
6.0
My husband and I stayed at Hotel du Gold for a couple of days. When checking in, we found no towels in the bathroom. We put some snacks in the mini bar refrigerator but only 2 days later did we notice that it wasnt working so we had to throw away our food! They tried to fix it 3 times before they brought a new one all together! Very disappoiting for such a good hotel!
Verified traveler
8 years ago
2.0
The hotel staff made our stay difficult because we speak English and made it a problem. Our dinner reservations did not get booked and housekeeping did not answer their phone lines multiple times. When asking for water, getting the room made or even towels to get brought to us, this either didn't happen or took over 1 hour. The hotel charged us extra for complementary dinners that was included in the booking and they got our bill wrong for the last bill until I presented my receipts. BEWARE they over charged us by 400 durhams. And "accidentally" charged my friend twice on her credit card. She called back but of course English speakers are a PROBLEM. Never go back to this hotel.
Farooq
8 years ago
10.0
Was a great place to relax, excellent food too.
Karan
8 years ago
8.0
Good hotel in many ways except for the awful food and dining arrangements.We stayed for 4 nights and there were corporate events back to back with hundreds of guests taking over the hotel entirely with one raucous wedding party for 2 days and nights and then 2 major international conferences held there. This gives little consideration for the other guests including golfing clients to enjoy themselves in this allegedly 5* hotel. Everywhere is a cab ride away. Mid March and of the 5 restaurants on site only one opened before 7.30pm and no customers in them anyway. Slightly odd feeling about the deserted Attractions next door.
con
9 years ago
8.0
Nice pool. Clean and modern room. Not many kids. Breakfast is reasonable. Hotel is 20 mins from the city, which help you relax but is also inconvenient when it comes to lunch and dinner (hotel menu is light).
pretty
9 years ago
4.0
I spent 4 nights at this hotel 22.05.16- 26.95.16 the experience at this hotel was horrible. The staff hardly attend to you for your needs. The room was not clean enough and we had the plate of gone off fruits sitting in our room for the all four nights. Everything we went to have dinner or at the bar theyou end up adding more things to the bill which I believe is unfair. I would correct them Each time but it looked it their way to steal or cheap their customers. Leaving the hotel after we had spend so much money there they were not bothered how we left and where we eere going to get us a cab. The setting of the hotel in the bar is lovely however watch out for the horrible smell that drainage which coming through to our room. I would never go back worst place and PLEASE DON'T WASTE YOUR BY GOING THERE DON'T BELIEVE WHAT YOU SEE IN THE PICTURES.
Malik
9 years ago
10.0
Fabulous hotel.staff are extremely friendly.superb location very romantic Lot of choices for breakfast Room are spacious clean and well services I would recommend this hotel without any hesitation.
Thomas
9 years ago
8.0
Nice hotel in a nice resort that includes many other facilities (restuarants, spa, conference centre, etc). Only down points: WiFi in the room was not accessible during my stay. Access to the Spa/Fitness room was charged as additional service.
Hassan
9 years ago
8.0
Very nice hotel in the neighborhood of la Palmeraie
Verified traveler
10 years ago
8.0
The staff at breakfast was disrespectful, to say the least.
Ali
10 years ago
8.0
No commmmmmment ,very nice place to stay with all facilities . Very calm & pleasant.
Verified traveler
10 years ago
8.0
The room and common areas of the hotel were spotless and very nice! With that in mind, here are two main drawbacks: some people in our group had diarrhea, suggesting there might be problems with food, and the "official" shuttle to the city was always much smaller than needed, so we had to take a taxi to the city which is quite stressful (the driver tries to overcharge you, there are no rear seatbelts, etc).
Verified traveler
10 years ago
6.0
great hotel, very comfy and great settings and surroundings! Service is very poor - not catered to cope for full occupancy - many customers complaint about slow service - waited 2 hours at the bar to get a sandwich after 4 times reminding the order. Same for breakfast, tables not cleared, not cutlery available! Dismal service - management does not understand levels of 5 star rating - it was 5 stone rating!
Arata
11 years ago
6.0
Since we stayed at one of the best room, the room is very nice except shower drainage system which has structural problem. Also it was a bit noisy once neon outing rooms were occupied. But great breakfast and reasonable services for arranging our outside tour etc.
University prof
12 years ago
6.0
The hotel is located on the northeast fringe of Marrakech close to a golf course. It is relatively isolated from the rest of the city. It has a number of restaurants associated with it that are all quite nice but there is nowhere within walking distance to buy water or groceries. I felt a bit trapped by the geographical arrangement. A decision to go into the medina required taking the hotel shuttle and a substantial time commitment. A hotel closer to the centre of town would have been better for walking to the sights from the hotel. If you have a rental car, these concerns may be mitigated. My own sense of it is that the resort experience can be had anywhere if you want to pay the money. If you want to see the city, stay in the city.
Emeka
12 years ago
6.0
The reason I have rated the hotel poorly on service is that after we made our bookings the hotel tried to unilaterally move us to another property because they were planning to have a new year party for 4 days. This is despite assurances that we were ok with the arrangement via Expedia. We felt this was in poor taste and got the hotel stay off on a poor note. Other than than the rather epileptic wifi service in the room, the rest of the stay was excellent.
Verified traveler
13 years ago
8.0
Great hotel friendly staff clean only improvement could be food as gets a bit samey however Ramadam so main restaurant closed so this should reopen after.
Verified traveler
13 years ago
4.0
Hotel, room and pool gorgeous. Unfortunately the staff was very unfriendly and the shuttle service to Marrakech town very disappointing. We had the feeling that tourists are not very welcome although they are somewhat dependent on them. Not a 5* experience at all!
Verified traveler
14 years ago
8.0
Staff were very friendly and eager to assist in spite of the language barrier as most do not speak English. Very prompt service. Concierge was able to arrange a good driver to take me to tour Marrakesh. Good food at the resturant as well. Lovely and welcoming ambiance at the reception. However the tv in my room was epileptic and limited news channels. I had no access to CNN.