Villa Al Assala Palmeraie
Chain: Not Available
Description
Luxurious Oasis in Marrakech
Spacious Junior Suites
Indulge in one of our 10 spacious junior suites at Villa Al Assala, each offering a modern style infused with authentic Moroccan touches. Relax on your private terrace and immerse yourself in the beauty of the park surroundings.
Culinary Delights
Treat your taste buds to a culinary journey during your stay at Villa Al Assala. From mouthwatering Moroccan dishes to international specialties, our on-demand dining options will leave you craving for more.
Relaxation and Recreation
Unwind in the serene ambiance of Villa Al Assala, just 10 minutes away from the bustling Jamaâ El Fna Square. Whether you choose to lounge by the heated swimming pool, cozy up by the fireplace in the lounge, or bask in the sun at the outdoor pool, your relaxation is our priority.
Experience luxury and tranquility at Villa Al Assala - Book your stay now!
Sentiment Analysis
Beautiful grounds
Exceptional service
Relaxing atmosphere
Attentive staff
Popular Amenities
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Car hire
Massage services
Packed lunches
Shared lounge/TV area
Availability Side
Deluxe Junior Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with garden views, this suite also features a...
Guest Sentiment Categories
Cleanliness
Guests praised the cleanliness of the hotel, highlighting well-maintained rooms and grounds.
Service
Service was exceptional, with staff being very attentive and hospitable.
Location
The hotel's location provided a peaceful retreat away from the city, yet still convenient for exploring Marrakech.
Room Quality
Rooms were comfortable and well-designed, offering a cozy and relaxing atmosphere.
Amenities
Guests appreciated the amenities like the pool and gardens, although some mentioned limited options.
Value for Money
Mixed opinions on value for money, with some guests finding it reasonable while others felt it could be improved.
Food and Beverage
Overall, guests enjoyed the food offerings, particularly breakfast, although some desired more variety.
Overall Experience
Most guests had a memorable and positive experience, praising the hospitality and overall atmosphere of the hotel.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessThis property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Reviews (288)
Pierre
2 weeks ago
8.0
environment and garden
Patrick
2 weeks ago
10.0
Het zwembad, de vernieuwde kamers en de geweldig mooie tuin!
Cons: Ontbijt iets gevarieerder.
Jasbeer
3 weeks ago
10.0
Stunning oasis , felt like I was in paradise ! The surroundings is amazing, the location just right away from the hustle and bustle . The pool was perfect, the dining options perfect , breakfast outdoors under the tent was so special, I would return without a doubt. Mustafa , Ahmed Abdelilah and Sala were so hospitable and Mustafa makes the best Margaritas!! So lucky I came across this property when I did . Will be back w the family one day soon
Cons: Nothing at all
Isabelle
1 month ago
9.0
Le site très vert, la piscine chauffée et la nourriture
Cons: Le bruit des chiens errants qui aboient la nuit
1 month ago
10.0
Ambience
1 month ago
10.0
Matteo
1 month ago
8.0
Bucolic, warm, relaxing environment where the beauty of the villa with its garden and the pool, as well as the amazing staff make you feel being in a special place. Food is great.
Cons: One of the sinks in the bathroom was spilling and a lot of water fell on the floor. We saw two cockroaches in the shower and during the night the lights generator is very noisy. More attention in maintenance would be appreciated given the 5-stars.
Sophie
1 month ago
9.0
Nous avons passé un excellent séjour dans cet hôtel au cadre et à la décoration magnifiques et bien profité de la jolie piscine chauffée entourée de lits confortables. Le personnel et le patron sont d'une extrême gentillesse.
Cons: Nous avons tout apprécié de notre séjour à la Villa Al Assala, néanmoins il faut savoir que l'hôtel se situe dans la Palmeraie et que les déplacements réguliers vers la Médina peuvent vite faire grimper la note
Lucinda
1 month ago
10.0
Vanessa
1 month ago
8.0
Une nuit passée en famille dans cet hébergement confidentiel, contemporain dans une palmeraie magnifique. Décalage total avec l'ambiance à l'intérieur de la Médina, y compris dans des Riads magnifiques. Parfait comme transition avant de revenir en France
Cons: Cuisine trop française. Pas assez de serviettes à disposition autour de la piscine.
Koray
1 month ago
10.0
Pool, friendly staff & good food!
1 month ago
10.0
Kate
1 month ago
10.0
Small boutique hotel with lots of space
Cons: Mattresses were too firm
Patrick
1 month ago
9.0
Prachtige tuin waarop dit hotel staat. Fijne kamers en een heerlijk zwembad. Net buiten de drukte van Marrakech!
Cons: Niets
Emilie
1 month ago
10.0
The food served was amazing, perfect location to relax very quiet area and easy to get a taxi to anywhere. Staff were very accommodating.
Ingo
1 month ago
7.0
Had a too short stay to appreciate. I think its good to start exploring the surroundings of Marrakesh from here
Cons: I looked for a quiet place but there was a surprisingly busy road just outside.
tania
1 month ago
10.0
Un séjour absolument parfait à la Villa Al Assala ! Le cadre est magnifique, calme et très bien entretenu. L’accueil a été chaleureux du début à la fin, avec un personnel aux petits soins et toujours disponible. Les chambres sont spacieuses, et décorées avec beaucoup de goût. Mention spéciale pour la piscine et le jardin, idéals pour se détendre et profiter pleinement du soleil. Un lieu authentique, paisible et convivial que je recommande sans hésiter. Nous reviendrons avec grand plaisir !
YVES ALEXANDRE
1 month ago
10.0
Rabei
1 month ago
10.0
Tout je recommande à 200% et je vous laisse vous faire votre propre avis.
Cyrielle
1 month ago
10.0
Endroit propice au repos, niché dans un écrin de verdure, au calme. Personnel charmant et serviable. Cuisine délicieuse.
Leila
1 month ago
9.0
Un hôtel vraiment chaleureux et convivial — on ne se sent pas dans un établissement impersonnel, mais plutôt comme à la maison. C’est exactement ce que je recherchais, et je n’ai pas été déçue ! La direction est bienveillante, le directeur tout simplement exceptionnel, toujours à l’écoute et attentif à chaque détail. L’accueil du personnel est impeccable, avec une gentillesse sincère du début à la fin. L’endroit est aussi beau que sur les photos, voire même mieux en vrai ! Une ambiance apaisante, un service parfait, et un vrai sentiment de bien-être. Je recommande sans hésiter et j’y retournerai avec grand plaisir 🤍
Dominique
1 month ago
9.0
La villa est exceptionnelle et notre chambre était magnifique Le personnel est dans l’ensemble très agréable avec Didier le Directeur très présent pour sa clientèle La piscine est plus que formidable La restauration est succulente
Cons: L’aboiement des chiens errants la nuit : dommage d’avoir eu la chambre du mauvais côté de la rue
TRUDI
1 month ago
9.0
camille
1 month ago
10.0
Fayçal
1 month ago
8.0
Lies
1 month ago
7.0
Beautiful Pool, comfortable beds, very calm & quiet estate, amazing food
Cons: Owner very friendly but overall service below par, especially for Moroc standards. Rooms need update (moldy tiles in bathroom etc.)
Erwan
1 month ago
10.0
Super séjour, endroit reposant avec un service nickel
Thierry
1 month ago
10.0
J’ai tout aimé dans la Villa Al Assalla: l’accueil, la beauté de l’endroit, le design, la déco, la propreté, le calme, la gentillesse et l’attention du propriétaire ( et de tous ces collaborateurs , le petit déjeuner, etc. En un mot, PARFAIT!
1 month ago
10.0
Yasmine
1 month ago
8.0
Globalement confortable
Cons: Équipement minimaliste.. pas de coin salon dans la suite, pas de minibar,
Kevin
1 month ago
10.0
Première fois depuis le changement de propriétaire, agréablement bien reçu par Didier et sa fille qui sont au petit soin. Mention spéciale pour Mustapha et Salah pour qui j’étais très content de retrouver après toutes ces années. Nourriture au top, la Villa a connu un beau coup de fraîcheur c’est appréciable !
Cons: RAS
Christine
2 months ago
9.0
Super mooie locatie, verzorgd domein een rustige oase om de drukte te ontwijken
Cons: Niets
Ludovic
2 months ago
10.0
Caroline
2 months ago
10.0
La quiétude de l endroit On est comme chez nous, un vrai cocon Personnel aux petits soins
AMINA
2 months ago
9.0
Manon
2 months ago
10.0
Nous avons vraiment apprécié notre séjour à la Villa Al Assala, le personnel est au petit soin et le cadre est exceptionnel. Nous reviendrons.
Cons: Rien, tout était parfait !
Yuchuan
2 months ago
10.0
Thierry
2 months ago
10.0
Tres beau , cest propre , cest du 5 etoiles !!
Cons: La facturation. ; , rajout de taxe au prix booking …
LYNDSEY
2 months ago
10.0
Such a perfect location and a beautiful hotel. The owners and staff were so attentive. Fantastic breakfast and the pool was just perfect. We used a brilliant taxis driver, Yassine, which the hotel organised, and he was always on time and collected us at various locations.
Gilles
2 months ago
10.0
Alles was perfect. Zowel de kamers als het eten als de service waren top
Sandra
2 months ago
9.0
Tebani
2 months ago
10.0
Antony
2 months ago
9.0
Le cadre , la proximité et la gentillesse du personnel
Zakaria
2 months ago
9.0
Le cadre et le personnel
Stanislas
3 months ago
10.0
La villa est magique. Le cadre est exceptionnel Les chambres ont été entièrement restaurées avec du goût le personnel est attentif avec une excellent service. Merci à toute l’équipe Nous reviendrons vers vous avec grand plaisir
Cons: Rien
laura
3 months ago
10.0
oph_flt
3 months ago
10.0
Un paradis à La Palmeraie, une nuit de repos dans cet endroit incroyable. Nous avons d'ailleurs programmé de nouveau une nuit pour la fin de notre roadtrip marocain... le temps s'arrête. C'est calme, la décoration est sublime, le personne est très serviable, franchement rien à dire !
Cons: Ras
Doris
3 months ago
5.0
ABDULILAH
3 months ago
8.0
Sebastian
3 months ago
9.0
Todo es muy bonito la piscina las habitaciones y los comedores . Quiero destacar la atención de ajmed y jari fueron muy amables y amistosos
Cons: Falta mini bar en los cuartos y un poco más de limpieza en almohadones y ropas que no suelen cambiarse a diario. Pero en general estuvo 9 puntos. Eso solo haría que sea un 10 rotundo.
Yasmine
3 months ago
9.0
La localisation Une chambre spacieuse et propre, bien climatisée Une très belle piscine avec les beds pour profiter Un bon petit déjeuner Le personnel présent et très aimable
Cons: Pas de point négatif
Monika
3 months ago
10.0
A little paradise outskirts of the Marrakech, beautiful villa and peaceful garden. We really enjoyed our stay in the villa.
Cons: A little noise coming from the near by road.
Cindy
3 months ago
6.0
Les points positifs : proximité de l’hôtel avec la ville, réactivité des chauffeurs taxi , environnement calme et agréable
Cons: es points négatifs : le petit déjeuner proposé n’est pas à la hauteur, (choix par défaut, peu d’options, viennoiseries racies) , pas d’explications du fonctionnement de l’hôtel à l’arrivée
Martina
3 months ago
8.0
Beatriz
3 months ago
9.0
Mani
3 months ago
10.0
We had a wonderful stay, the staff were helpful and friendly and made us feel welcome. Salah at reception was great and he helped arrange transport for all our activities. A great location, and a place that we will visit again!
Kawtar
3 months ago
10.0
Séjour merveilleux, tout était parfait !
dominique
3 months ago
8.0
Hotel très calme pour passer 2ou 3 jours pour visiter Marrakech
Cons: Le mobilier du petit déjeuner aurait besoin d'être rénové c'est pas toujours très propre. J'ai également payer plus cher que m'as réservation sur booking.com même avec la taxe de séjour. J'ai trouvé un écart de prix . Bon après tu paye et il savent pas t'expliquer en détail la différence.
nicolas
3 months ago
10.0
karl
3 months ago
10.0
Diego Victor
3 months ago
10.0
Paulo
3 months ago
9.0
Hotel muito bonito, com ótimas comodidades. Quarto com tamanho bom, limpo e bem conservado. O gerente e a sua equipa foram muito afáveis e atenciosos. Comida muito boa no restaurante. Um verdadeiro 5 estrelas.
Cons: Os quartos poderiam ter frigorífico.
Sarah
3 months ago
10.0
Tout était parfait merci au personnel et à la direction de l’hôtel tous très accueillant je recommande à 100%! Je reviendrai très contente de mon séjour !
Tazeem
4 months ago
10.0
Excellent location and peaceful
Cons: Loved it all
Joanne
5 months ago
9.0
A clean, quiet and calm environment with attentive staff.
Magdalena
5 months ago
10.0
Villa Al Assala is a paradise. Everyone at the hotel was amazing. We had a few great meals and definitely the whole experience exceeded our expectations.
Anonymous
6 months ago
10.0
Annabel
6 months ago
9.0
Beautiful spacious grounds with lovely buildings and pool. Breakfast was excellent with a generous spread of many things all fresh and tasty. Would definitely visit again
Cons: Toilet doors don’t close properly
Ayman
6 months ago
8.0
abdelmajid
6 months ago
10.0
Concept magnifique
Coombs
6 months ago
10.0
Linda
6 months ago
9.0
Clean, quiet, relaxing, lovely heated pool and comfortable loungers.
Raphael
6 months ago
10.0
Bashir
7 months ago
10.0
Shweta
7 months ago
10.0
Our one-night stay was unforgettable, with exceptionally hospitable staff, especially the chef who baked a birthday cake for my husband.
Cons: Nothing
Trevor
7 months ago
10.0
It was a perfect small boutique hotel, only 10 rooms, just far enough away from Marrakech to make you feel you were in an oasis of calm. The staff were very attentive. The breakfasts were huge and tasty. The menu for lunch and dinner was the same, but there was enough choice to keep it varied. The pool was a decent length for swimming and the loungers were really comfortable. The WiFi was powerful enough to reach all over the hotel and pool areas.
Cons: I can’t think of anything that I didn’t like.
Genoveva
7 months ago
9.0
Calm and beautiful garden with excellent sunbeds around a turquoise swimming pool. Very nice and helpful staff and good breakfast.
Ranjit
7 months ago
10.0
Jessica
7 months ago
10.0
We had a fantastic trip to Morroco and staying at the Villa al Assala was absolutely perfect in every way. The location, the facilities, the quality, the staff, the food - we loved it!
Trevor
7 months ago
10.0
A brilliant location to get away from it all and enjoy the quiet/relaxing big pool and spacious gardens. Easy to get to by taxi from Marrakech. Thanks Salah for arranging the taxi through the hotel when going into Marrakech or back to the airport. It was a perfect service. Comfy van, great drivers and reliable. The pool is heated which was nice in April. With only 10 rooms, you never feel like the place was crowded. The bar area, dining area, and lounge areas felt cosy and intimate. The bedroom was large and nicely designed. Large TV with lots of choice. It was possible to arrange for SPA treatments in the room and they were brilliant. Breakfast was excellent. We left at 6:30 and the villa had a breakfast ready for us. We really appreciated it and it was a great touch. For dinner we ordered a Couscous Royal which you need to give some notice early in the day. It was well worth it. One of the best meals we had in Marrakech! The staff are superb and very friendly. Thank you Mustapha for the great chats and all the knowledge you shared about wonderful Marrakech and Morocco. The team at the Villa Al Assala Paleraie were like everyone we meet in Marrakech: friendly, charming and very helpful. Thanks for a great experience.
Sandra
8 months ago
9.0
travis jonn
8 months ago
10.0
Amazing. Well curated and executed. A peaceful retreat stones throw from the chaos!
Lawrence
8 months ago
10.0
Paul
8 months ago
6.0
A beautiful hotel a short drive outside the medina. Choose it for lush grounds, a friendly team and a great pool. We had a few problems with our room which were raised with the staff and resolved to a degree. Be wary of the superior bungalow with courtyard view… it’s actually in the car park and does not reflect the high standards and ambience the hotel generally sets.
Simon
8 months ago
9.0
Plenty of parking, easy to find, good food with open fires for warmth. Pool looked good, but too cold - winter. Grounds are attractive and well kept. Comfortable room
Cons: Our room had too many loose floor tiles.
Administration
9 months ago
8.0
Great pool and Salla and Mustafa were outstanding!
Fiona
9 months ago
9.0
Excellent breakfasts. Friendly and attentive waiters and on the front desk. Efficient ‘reverse aircon’ for chilly days. Relaxing gardens. Very comfy beds and bedding. Efficient and affordable taxi service to the city centre.
Cons: The menu was fairly limited with nearly all main dishes containing meat, with one option of salmon. The public rooms could be a bit chilly.
Doug
9 months ago
10.0
A lovely little hotel with only 10 rooms, beautiful gardens, fantastic heated pool, very attentive staff, decent food, reasonably priced. My wife found the bed a little hard.
Vicky
9 months ago
10.0
Beautiful hotel, lovely staff, heated pool (!) and friendly hotel cats :)
Mihail
9 months ago
5.0
Mana
10 months ago
10.0
Madalina
10 months ago
10.0
Superb property, super friendly & helpful staff, super clean; heated pool looks amazing. They helped with transfer and transport during our entire trip. Everything amazing, totally recommend it.
Charlotte
10 months ago
10.0
Villa Al Assala is a fantastic hotel, it was the perfect place to stay for our honeymoon. The style is beautiful, staff so unbelievably helpful, delicious food and wine, accommodation and surroundings are elegant, we had such an amazing time. Thank you!!
Cons: Some of the areas of the bedroom were a bit dirty like the sinks but I do know these are being refreshed as we speak. Not the hotels fault but the local dog kept us awake during the night for hours barking, serious anti social behaviour 😂
Luca
11 months ago
10.0
The place, the rooms, the garden, the staff
Cons: Nothing
Anna
11 months ago
9.0
Beautiful small luxury resort just a short drive from the city. In the beautiful neighborhood of Palmeraie, beautiful peaceful place to rest in nature. The rooms all face the gardens, and the interiors are very tastefully decorated. The staff are friendly and professional and breakfast is delicious .
Cons: We were there in the winter and the room didn’t have proper heating. There was a noisy conditioner but wasn’t really heating properly
Loredana
11 months ago
9.0
Bridget
11 months ago
10.0
Beautiful Moroccan villa in gorgeous gardens with beautiful pool
Cons: Needed private taxis to get around but worth it as location so lovely and peaceful
Adrian
11 months ago
10.0
Everything!
Ali
11 months ago
10.0
Noor
11 months ago
10.0
Amjad
1 year ago
9.0
The staff was very friendly and helpful
Irene
1 year ago
5.0
The gentleman at the front desk was very pleasant, friendly and helpful but unfortunately that’s where the good service stopped. The pool area was very nice to sit by in the sunshine. We booked here because of the heated pool but didn’t use it once because there were leaves and dirt in it.
Cons: Two of the servers were just fine but there was an older server (apologies but it’s the only way to distinguish between them, as none had name badges) and he served us several times without opening his mouth or even acknowledging us. He was speaking French and English with other guests but definitely made us feel very looked down upon. The breakfast was poor, cold coffee with residue sitting in it. The second morning we didn’t get half of what we had been given the first day, which wasn’t great to begin with but the second morning we got no pancakes, no eggs, chewy day old bread reheated etc and again….the silent server. The room had cracked floor tiles in several places. There were issues closing all of the doors, the main door to the room and the double doors to the garden. The shower and sink didn’t drain, to the point the shower flooded over the edge after a few minutes use. We had stayed in a Riad for a week before this and had no complaints whatsoever. This was a huge disappointment, especially as we were “treating ourselves”. We walked to McDonalds (3.5km walk) to eat twice…that just about sums it up!!
Claire
1 year ago
9.0
Great breakfast, plenty to eat. Staff were very friendly and keen to please.
Cons: We had an issue with our dinner meal however this was dealt with well.
Ruth
1 year ago
10.0
Rossmacintyre
1 year ago
10.0
Everything - see our review for 24/25th Oct which was a separate booking.
Cons: Nothing (except Marrakesh airport passport control queues!).
Rossmacintyre
1 year ago
10.0
Everything. Superb staff - enthusiastic, attentive but not intrusive. Fabulous building. Good food & wine. Beautiful pool & restaurant. Grounds are amazing too, with some striking sculptures. When you first arrive and are welcomed with tea by the pool, it is a genuine "wow" moment. So good.
Cons: Marrakesh airport passport control & security. (On arrival We had fastrack, but it still took an hour to be processed. The main area was 2 hours plus. Nothing to do with the hotel!)
Yangpin
1 year ago
10.0
Beautiful surrounding, beautiful garden, big and spacious room, staff is amazing and very attentive
Cons: Nothing
Jack
1 year ago
10.0
Everything from start to finish was just perfect!
Zakia
1 year ago
8.0
Good place to relax
Cons: Need some renovations
Gianina
1 year ago
10.0
Rachel
1 year ago
9.0
Carlos
1 year ago
10.0
Svetlana
1 year ago
10.0
Great place and amazing people working there. We enjoyed our stay a lot!
Graeme
1 year ago
9.0
The ambiance of the small hotel was very relaxing, the staff where exceptional, very friendly and efficient. Our room, number 9 was on the first floor so had a small but useable balcony with a table and two chairs. The balcony got the afternoon sun, full on, from around 3pm until sunset. The rooms are all in one block, all looked to be the same size , configuration, they are a good size, with a great shower, two sinks and a separate toilet. The hotel pool is wonderful, big enough to have a swim, very clean, kept to an ambient temperature, so no shocks when you get in !! Plenty of clean, fresh towels always available and they added a lovely touch of straw hats on each sunbed. Breakfast and our evening meals were served out doors under cover in a shady 'tent' like structure with open sides, very nice. The food was very good, the breakfast was the same every day so got a little repetitive. a selection of three different breads, preserves, yoghurt and fresh fruit, cake and a choice of eggs cooked to order. ample enough but limited in choice.(the resident Cats were lovely and always made you welcome for breakfast and dinner, the younger one is a beautiful colour) The evening food, again limited in choice was fantastic, the steaks were great. We really enjoyed the Moroccan wine. I would recommend the Villa Al Assala for relaxed, comfortable stay. If you want to fly and flop for a week you will enjoy this place and if you want to combine sightseeing as well then it is also a great place, although there is nothing within walking distance, so taxi's are essential, the villa will arrange these and they are very efficient and polite.
Cons: The maintenance of the bedroom 9 lacked detail. the floor tiles in the main room were loose and to be honest dangerous if you were a little unsteady on your feet, they also offered a potential to cut your feet. The doors from the room to the balcony did not fit very well and made opening and closing a problem and noisy. The doors to the toilet did not close but this was less of an issue. The lack of maintenance is also shown in the pool side loungers, most where stained. and ripped or both. But they were as clean as they could be. The only other slight issue was with housekeeping not replenishing the coffee pods or water on a regular basis, we went days with out a change and days they did, very random. I wanted to watch the football on the in room TV but batteries were missing in the remotes, I left them with the backs off to show the housekeeper, but they stayed missing for the next 5 days, surely they could put a battery in and make sure the TV worked. These little issues did not take away the enjoyment of our stay and we would certainly stay again,
Joanna
1 year ago
10.0
The staff at the property were all truly excellent, very kind and genuinely helpful. They struck the right chord between chatty whilst not being intrusive. They were also efficient and helpful. The villa is very beautiful and proved to be the tranquil rest away from the big hotels and busy medina we were hoping for.
Sherneice
1 year ago
10.0
I absolutely loved my stay here. The villa is stunning and the staff are perfect angels. I love you all!
Cons: N/a
Maryeme
1 year ago
9.0
Good vibes, chill & Relax !
Jacqui
1 year ago
10.0
Lovely welcome
10nic
1 year ago
8.0
Lizzie
1 year ago
8.0
It’s a little oasis in a hectic city. Beautiful grounds, pool and lovely staff. Perfect for a relaxing few days and easy enough to get around without being directly in the hustle and bustle. The restaurant was great too!
Cons: Some of the property could do with a little love, in out room there were a fair few loose tiles on the floor, the mirror could do with replacing and the thing we missed most was a mini fridge!
Elmajjati
1 year ago
10.0
Over all nice calm please , haj the owner very friendly and nice , classy and the food is amazing , for relaxation and comfort , it’s an amazing place the nature is fabulous
Cons: Very clean and classy nice people good food nature
Dana
1 year ago
6.0
The pool is great and the staff is lovely. The location is very convenient as well, not too far. The food of the restaurant is nice as well.
Cons: The mattress and the pillows were very had and uncomfortable and there was mold spots under one of the mattresses. The breakfast options were quite limited. There’s a lingering pee smell inside the bathrooms. The walls and doors aren’t very soundproof. They also don’t want to call a yellow cab for you so they charge 5x the price of a usual taxi. I really don’t get how it got the 5 stars as it has no phone in the room, no fridge, no ironing board.
Lenka
1 year ago
9.0
The villa is located in very quiet neighborhood of Palmerie. I can't even describe how serene and peacefull the place is! So beautiful, with very nice pool, huge garden and lovely staff! Breakfast was really nice - big thanks to Khaled for looking after us the whole time :)
Cons: Everything was great, just few tiles in our room were a little wiggly and could use a maintenance.
Raquel
1 year ago
9.0
It’s a an hidden gem. This place is secluded and one of the best lodging experiences I had in recent times! The staff as Mustafa Jan and Didier are super helpful, available and attentive without being intrusive, something very rare. Truly recommend.
Cons: I cannot recall nothing unpleasant.
Hajar
1 year ago
10.0
Everything was amazing. We had a big group, and they accommodated us from beginning to end. A fantastic stay.
Charlotte
1 year ago
10.0
beautiful
Hicham
1 year ago
8.0
Tracey
1 year ago
10.0
Ibrahim
1 year ago
7.0
Jisun
1 year ago
10.0
Very clean, kind staffs, and I enjoyed food especially! Breakfast was too good
Anissa
1 year ago
10.0
Martine
1 year ago
8.0
Breakfast was just excellent! Everything was fresh and home made! Fresh orange juice, scrambled eggs,mariccan pancakes, croissants, yogurt and best coffee! The host and staff are warm, helpful .. which make your stay a wonderfull vacation!
Cons: More variety for lunch would be a good idea,
Thirionet
1 year ago
10.0
Alba
1 year ago
10.0
Willis
1 year ago
10.0
Very welcoming and helpful staff. A ryad in the palmeraie, very cosy, a good size. Food was nice and quicky served. It is family owned which makes it even better. Didier and Valentine are great, responsive and always ready to help. The hotel driver Yassine was qui quick and reliable.
Cons: Small details like unscrewed screws or flush could be polished.
Ruth
1 year ago
9.0
Adrian
1 year ago
8.0
Friendly staff, lovely garden and pool area, large rooms
Cons: Generally looking a bit tired, some issues in the room
Alan
1 year ago
8.0
Beautiful peaceful location. Good variety of tasty food. Very convenient and good value for getting to Marrakech
Cons: Lacked atmosphere and ambience in the evenings .Perhaps more background music needed. Service level , at sometimes was not consistent…for example , we usually had to go to the bar to get hold of menus and to order drinks .
Andrea
1 year ago
8.0
Excellent big breakfast!
Cons: Some of the facilities could do with updating. I.e TV (not that we used it) Would be great to include robes in each room. Toilet could do with replacing to really make it feel 5 star quality. I think it’s a little overpriced compared to other places we stayed.
Maria
1 year ago
9.0
Pavel
1 year ago
10.0
Emilie
1 year ago
10.0
Amazing stay, amazing service, amazing staff and amazing facilities!! Including a very delicious restaurant all day! 10/10 lovely place just 10/15 min outside the center of Marrakech!!
Alessandro
1 year ago
10.0
I am amazed by the hospitality received from the moment we arrived, the attentive welcome tea and biscuits outside in the lounge by the pool, the extra mile everyone went to accommodate us and create an absolutely magical experience and memories. We were a group of 9 people and they would even change the decoration of the space to accommodate tables for us to have breakfast in the morning, I thought that was exceptional of them and really shows how stellar they are in the sector of hospitality. Would highly recommend and will visit again. The entire establishment smells incredible. They also provide the best transport company and wouldn't choose otherwise.
Cons: Nothing to declare, only a stellar review. I was highly impressed. (Maybe a few more vanity kits with more variety)
Anne-marie
1 year ago
8.0
Beautiful gardens - very peaceful and quiet Attentive staff
Cons: A little tired in places
Sibylle
1 year ago
10.0
Ori
1 year ago
10.0
Beautiful tranquil setting. Great pool with plenty of sun loungers. Friendly helpful staff. Large comfortable room.
Andy
1 year ago
9.0
This is a small hotel with few staff, so they get to know you and the service is very personal. The pool area is lovely, the day beds supremely comfortable, and the gardens are very attractive, especially the large artworks dotted around. The food is simple but fresh and well made. The breads especially were noteworthy and not bought in.
Cons: Our room was a bit tired and could do with a refurb, but I felt that was reflected in the room rate. Coffee pods and water were not replenished each day, a gripe mentioned before in reviews/
Christopher
1 year ago
10.0
This place is lovely the staff,food,rooms,pool,gardens and food all Instagram perfect 😀 so relaxing and chilled they couldn't do enough for us also we arrived few hours early they let us have our room and let us check out a few hours later and no charge .PERFECT.
Cons: Nothing really had TV channels mostly french German maybe could have few more English than news and could do a little gym maybe and roof top bar on the villa rooms would be awesome . This is only ideas 💡 everything was perfect.We will be back ..
Maida
1 year ago
7.0
Beautiful place. Good value for money. Restaurant had amazing food for lunch and dinner. Staff is so so nice.
Cons: Breakfast not super good. You only get coffee capsules ones and water, beside that they dont fill up again.
George
1 year ago
10.0
Everything. The surroundings, staff & rooms are all amazing!
Avondale
1 year ago
10.0
Staff was 💯 fabulous Decor is super nice.
Cons: Doors leading to terrace needs repairing. No mircowave or mini fridge considering location is away from the city.
Sarah
1 year ago
10.0
Great location, great staff, extremely helpful, quiet and relaxing, minimal guests, tasty food in the restaurant, arranged massages and tours.
Cons: Could have had bath robes and blankets for cool evenings but hard to find anything we didn’t like about this villa
Lauritz
1 year ago
10.0
Borut
1 year ago
8.0
Santiago
1 year ago
6.0
We stayed at this beautiful little villas for 4 nights for our post Valentine’s Day celebration. We booked it due to the rated it has been received and d best int the rating was so high we were assured that this is the right choice. It has beautiful little poor area with couple of sunbeds. Amazing lamb Tagine Beautiful little garden with orange trees
Cons: There are a lot of things we didn’t like so instead of wasting your time I’ll just bulletpoint it. . The facilities in the property does need to be looked after, our door would get stocked wouldn’t be able to close, balcony door very flimsy and shacky. The bed is rock hard not comfortable at all We found lipstick marks on our bath robs to which the hotel blamed the dry cleaners. ( nearly had a break up for this clumsy mistake of the hotel ) Staff are very limited polite and friendly however when you check out they’ll want you to leave asap with suitable attitude. The villas are quite far from the centre with the nice restaurants / souk market 15/20 mins. Hotel will charge you 300 dhm each time for a round trip. The breakfast menu is very limited and blunt. Area not safe ! We were told we could walk to McDonald’s and it’s safe turns out we were chased by bunch of goons trying to rob and take our food.
Valentina
1 year ago
9.0
Very nice place super kind staff very nice owners. Calm, you hear the birds singing. Nice place and interior decoration. Smelled orange blossom everywhere!
Cons: It’s great if you come for your rest however if you want to go to Marrakesh you’ll have to take a cab. However not that far, 15min. Further it would be great if you’re staying multiple days ( we stayed 3 nights), that you get water and tea/coffee capsules in the room refilled (will be charged).
Aditya
1 year ago
8.0
Virginia
1 year ago
10.0
The staff are the best! Quiet and relaxing location; warm pool; beautiful grounds; great food and drinks on demand (best tagine around). Hotel will arrange rides wherever you want. Again, the staff are lovely and make the experience. This is my second time here at this location and it is a gem- highly recommend.
Ahmed
1 year ago
10.0
Naoual
2 years ago
10.0
The property is well located (close to the city) and the rooms are spacious. I’ve tried 2 different rooms (1 at ground level and the other one first floor). I preferred the one at ground level cause I had a terrasse facing the beautiful garden.
Cons: Nothing
Joe
2 years ago
9.0
The property was amazing very picturesque. The staff were very helpful. And the location was closer enough to the city but far enough out to get that isolation too.
Cons: I requested a bedroom with 2 beds, however, upon arrival I received a double bedroom. Nevertheless the staff did sort this out
Adrian
2 years ago
9.0
Great facilities, friendly and helpful staff
Cons: Nothing
Noortje
2 years ago
9.0
A really beautiful hotel with a heavenly garden. Staff is extremely nice and efficient. They were very flexible regarding restaurant hours. I only arrived after 11:00 for breakfast and that wasn’t a problem whatsoever.
Cons: There was nothing about it that I didn’t like
Joao
2 years ago
10.0
Mark
2 years ago
10.0
The hotel surroundings were beautiful and there was a very intimate ambiance about the place. It was perfect in every way.
Cons: Absolutely nothing.
Arran
2 years ago
10.0
Marta
2 years ago
10.0
Meryem
2 years ago
10.0
John
2 years ago
9.0
Very peaceful environment. Excellent breakfast, lovely pool and grounds. Easy to get into the city by taxi. The staff are very nice and helpful.
Cons: It was all fine, nothing to dislike.
Anonymous
2 years ago
10.0
The hotel is located in a very quiet area of Marrakech and is the ideal place to relax for a couple of days. The facilities are outstanding but more importantly, the service is impeccable.
Joe
2 years ago
10.0
The place was amazing so beautiful, there was the right amount of people and sun beds, the staff were so friendly and helpful, and the location was close enough to the city but also far enough away for it to be peaceful.
Tarik
2 years ago
1.0
Cons: The night staff was insulting and disrespectful. The room has no hot water. The carpet was filthy with crumbs of food from previous guests.
Ciara
2 years ago
10.0
This hotel is a beautiful oasis in the desert! Sheltered amongst the palm trees the bijou Villa is cool even when it’s 30 degrees. The pool was cool fresh and big enough for lengths or cooling down sipping wine on the steps. The room was spacious and again cool! Lovely layout of the room and beautifully decorated. Bed was super comfortable and we had a balcony with garden view which was delightful. Breakfast was simple and elegant. Lunch and dinners were high on flavour and the dining area was perfect for a romantic meal for 2. We had just gotten engaged and the hotel made a real effort to make our stay special with a fab room and romantic flower petals on the bed. We got fantastic service but I think that’s standard rather than anything special for us! All of the staff were friendly and helpful. We did a couple of tours out to the Atlas Mountains and the desert but really we should have booked an extra day to enjoy the tranquil ambiance and wonderful hospitality from Valentine and her staff.
Cons: Nothing
Louisa
2 years ago
9.0
Wonderful and peaceful space, and the staff were excellent
Isabel
2 years ago
8.0
Paige
2 years ago
10.0
The most beautiful surroundings. It was perfect for a relaxing stay a little outside the city.
Cons: Nothing
Sarah
2 years ago
8.0
Soufiane
2 years ago
10.0
Amazing place to stay in. Very calm not crowded, clean and the stuff is friendly. We definitely recommend
Cons: Nothing.
Saeed
2 years ago
10.0
Calm
Cons: No water pipe in the toilet (shataf)
Matthieu
2 years ago
10.0
Yakoute
2 years ago
10.0
John
2 years ago
10.0
great service and quality
Cons: it was amazing
Gon
2 years ago
9.0
Anne
2 years ago
9.0
Beautifully designed surroundings, felt like a real oasis.
Cons: Minor criticism is that there could be more vegetarian options for dinner.
Emma
2 years ago
8.0
Aymen
2 years ago
4.0
The gardens and the room were nice.
Cons: If you have children that enjoy having fun in the pool, there is not the right place for you.
Florence
2 years ago
10.0
Ross
2 years ago
10.0
The place was amazing. Fantastic value for money. No complaints at all.
Jeremy
2 years ago
9.0
nearly everything
Cons: beds and pillows could be softer and a little more breakfast variety but otherwise brilliant
Zsolt
2 years ago
10.0
Large pool, friendly and helpful staff, beautiful and quiet garden, relaxing environment, not crowded, very good breakfast included. 15-20 mins by taxi to places of interest in downtown Marrakesh
Cons: I’m not saying I didn’t like it but dinner was average quality while everything else was above average
Simon
2 years ago
10.0
Quiet and relaxing set in lush gardens around a big pool with plenty of sun loungers. Small hotel so never crowded. Big and comfortable room. Fresh and tasty breakfast. Taxi service to and from the Medina. Lovely staff: so warm and friendly.
Cons: Nothing
Pearse
2 years ago
10.0
Ariane
2 years ago
9.0
nice location in nature and beautiful well-maintained buildings
Ben
2 years ago
9.0
Very calm and peaceful place, beautiful garden, very nice heated pool, nice sun beds incl towel service and sun hats, very nice personnel, good breakfast (with fresh orange juice, fresh eggs to your liking), very good also for lunch and dinner, excellent transfer service, … a gem!
Cons: Almost perfect really. If there is something to say, the beds are a bit hard and we did not always have totally hot water.
Iason
2 years ago
9.0
Super chill pool and vibes. Tranquil location, super attentive team. Spacious room and renovated bathroom, king size comfortable bed and bedding. Loved the neroli scented amenities.
Cons: There is space for a better breakfast, still good, but not for a 5 star hotel. They could add a cheese or a cured meat. A croissant or some pastry would definitely suffice to make it into a 5 star breakfast.
Candice
2 years ago
10.0
Everything was just perfect. The Villa Al Assala is just beautiful. Each guest is treated personally. The staff is very friendly and efficient. The garden is cozy and the pool area is wonderful. Food is really good and fresh.
Cons: Everything was perfect
Michael
2 years ago
8.0
Virginia
2 years ago
10.0
heated pool and grounds are wonderful, but the staff and food put this place over the top!! definitely stay here- safe and small and wonderful 😀. I also took advantage of onsite henna, pedicure and massage, and taxi service- all excellent .
Cons: absolutely no complaint
Dusan
2 years ago
10.0
Daniela
2 years ago
8.0
Virginia
2 years ago
10.0
excellent staff, heated pool, lovely grounds, and excellent food make this a must stay in marrakech!!
Ananth
2 years ago
10.0
It has been written many times before, but I will say it again - the staff at this property are amongst the best I have ever experienced at a hotel! They are kind and caring, and genuinely want their guests to be comfortable and have a good time. Mustafa and Sala are excellent hosts and made our stay amazing! The property itself is nice, cute and clean. The gardens were nice for my son to run around in and the animals are a nice touch too. The food was excellent and fresh, and the hotel catered to all our requests including making things that weren't on the menu. Good distance from the city centre (10-15 minutes) so it's easy enough to spend a few hours in the old town and then return to the hotel. Overall a great stay and I will look forward to going back.
Cons: Minor point but I thought the food was a little expensive, especially compared to the room rate per night (which is quite good). However if you compare to eating at a restaurant outside then it is at par. The hotel could do with a little refurbishment, but nothing major.
Blanche
2 years ago
9.0
Maiia
2 years ago
10.0
All the staff I met were very welcoming and simply lovely. Made me feel like a million dollar guest. The food was absolutely delicious and the room was beautiful with an arched window and very clean. Loved it!
Cons: Quite close to a road so can be a little bit noisy
Arthur
3 years ago
8.0
Anonymous
3 years ago
10.0
Logesh
3 years ago
10.0
Mechtelien
3 years ago
9.0
The quiet atmosphere and the easiness of the place. Very comfortable and small scale hotel. Nice people and great breakfast ! Very personal feeling almost as if you're staying in someones house.
Cons: The only thing we didn't like so much were the beds and cushions ....
Pedro
3 years ago
9.0
Beverley
3 years ago
10.0
Ariana
3 years ago
10.0
Romane
3 years ago
10.0
Really good breakfast and msemen. Really nice room and big, with an amazing view for the sunset. The pool is fabulous, the garden too. The animals are cute (cats, rabbits, chicken…) The staff was very kind and attentive, especially Mustafa, Sala & Habiba, they made our stay perfect. Thanks for all ! Best
Melinda
3 years ago
9.0
Ifran
3 years ago
10.0
Nadiia
3 years ago
10.0
Verified traveler
4 years ago
10.0
Belle adresse, secteur très agréable. Personnel aux petits soins. La piscine chauffée est un vrai plus. Séjour au top.
Dennis
5 years ago
6.0
Vi checkede ind hos villa al assala den 7 marts, vi valgte stedet ud fra billeder og gæstebedømmelse samt de “5” stjerner som der stod den havde, hvilket viste sig og være langt fra realiteten. De ansatte er søde og hjælpsomme men det er så også det eneste vi har af positiv oplevelse. Stedet er meget slidt og og slet ikke som på billederne - på værelset blev vi mødt med et meget ulækkert badekar samt dryppende vaske, værelset havde løse stikkontakter og den ene lampe var forsøgt repareret med tape så den virkede kun en gang imellem, udelyset virkede slet ikke - og der var kontant en masse små dyr på tvbordet - Morgenmaden er et par brød med smør, honning og syltetøj samt et lille glas med frugt. . Deres morgenmads standard er meget meget lav! Selve pool området er ok - men så heller ikke mere end det - hele stedet trænger til en overhaling. Deres have er flot og velholdt. Der er en meget død stemning i lobby og ved fællesrum hvor værelserne er. Billederne på deres side er meget misledende og hotellet er ikke mere end 2-3 stjerner, hvordan de har fået 5 er mig en gåde!
Therese
5 years ago
10.0
Magical place. Stayed in the medina (old town of Marrakech) two nights and then went out to Villa Al Assala which was PERFECT. Super friendly staff and wonderful surroundings, even though there’s a big street and you hear the cars from far, you could zoom out. We meditated in the morning and layed our bathrobes in the grass and did yoga. Since the hotel only had around ten rooms it was never crowded and everything felt very personal. We went for long walks but would recommend that only day time between 9-6 if you’re a woman.
Ahmed
5 years ago
10.0
Nice and quiet place for relaxing
Verified traveler
5 years ago
8.0
La piscine devrait être un peu plus chauffée À cette période
Jennfier
5 years ago
8.0
Très bel hôtel avec un personnel au petit soins chambre super et piscine chauffée au top. L'hôtel est très arboré un bien fou tout près de la ville. Seul Bémol aucune pancarte n'affiche l'hôtel on a mis une heure à trouver en demandant à tout le voisinage.
Verified traveler
5 years ago
4.0
The room quality very poor , no phone to contact the reception , not convenient far from everything . WiFi not working properly . Not recommended .
Verified traveler
5 years ago
2.0
Médiocre. La liste est longue, pas de wifi dans les chambres ni autour de la piscine, Baignoire sale, linge de literie non changé en 4 nuits, oreillers sales... Confort désuet de la chambre. Petits dej ridicules au dessous d'un standard Ibis Budget. Et mention spéciale au manager des lieux à qui je conseille de prendre qq vacances ne serait ce que pour comprendre et mieux appréhender son métier en séjournant ... dans un hôtel.
Imad
6 years ago
8.0
Very quiet and peaceful place. Pretty rooms with nice view in a pretty garden guarded by cute rabbits. The pool and the restaurant are very cosy. However, the pillows are way too soft and the breakfast is very light.
aziza
6 years ago
8.0
Mise à part la salle de bain à rafraîchir, parfait pour le reste. Piscine et jardin très agréables, personnels aux petits soins. Les travaux sont apparemment prévus.
Corinne
6 years ago
10.0
Tout est parfait,un cadre enchanteur un personnel aux petits soins et d une gentillesse exceptionnelle,des chambres spacieuses et confortables,et le must une piscine chauffée toute l année..nous reviendrons et ferons passer le message Merci à Lamia pour son professionnalisme et sa générosité ainsi qu à tous les membres du personnel ne changez rien
Laurent
6 years ago
6.0
Dommage d'être loin de tout du coup nous sommes bloqué à l'hôtel à part prendre le taxi et payer 200 dirhams pour aller dans le centre la nourriture n'est pas au rendez-vous un peu light pour le prix des services personnel très gentil mets la directive et là pour faire du fric. Par exemple le linge de chambre serviette son vieillissant
Lionel
6 years ago
8.0
Endroit très agréable , calme et tranquille, service parfait, l’hotel N’est pas tout jeune, l’air conditionné faible pour la chaleur de Marrakech et la literie à rajeunir, pas de frigidaire dans la chambre, sinon staff au petit soin.
Marie
6 years ago
8.0
Bonne qualité de prestations Accueil chaleureux Besoin d un taxi pour rejoindre le centre ville de Marrakech
Verified traveler
6 years ago
4.0
This hotel was by far the worst hotel we stayed in Marrakesh and put a downer on our trip. The hotel is in a quiet area and has beautiful gardens and for the most part the staff are friendly. HOWEVER the rooms do not live up to pictures at all! They show water on a table in the room, that will come at an extra price, none at all is provided and they leave a fairly aggressive note on your bed for your arrival letting you know that bringing in drinks is ‘strictly prohibited’. There was a wurring noise coming from the air con unit/electrics (the air con wasn’t on) that caused the lights in our room to dim for a few seconds followed by a thud which stopped the noise, this happened frequently and also woke us up during the night. We did report it only to have absolutely nothing done about it. We had no way of locking our balcony door so that was unlocked for the entirety of our stay. Two of the lamps in our room didn’t have working bulbs and looked nothing like the attractive ones in the website pictures, there was a slightly foul smell around the wardrobes/loo that never seemed to go away, the walls were cracked and the place really needed a lick of paint! The bath has chunks of plaster missing, the shower took 5-10 mins to run semi warm when turned on full hot. Terrible breakfast (unless you pay €5 for eggs per day) they provide bread, cake and chopped fruit sat in juices that was not fresh, orange juice and coffee/tea, you have to buy water (another €3 per 75cl).
Verified traveler
6 years ago
4.0
The hotel was in a quiet area and beautiful gardens and for the most part the waiting staff were friendly and polite.
Verified traveler
6 years ago
10.0
Relaxing, Beautiful, great service, friendly and helpful staff
Nabil
6 years ago
8.0
Très bien
sylvain
6 years ago
10.0
Excellent endroit, format d’hotel idéal pour un séjour au calme. Personnel exceptionnel. Belle piscine. Chambre impeccable. Quelques petits travaux à prévoir pour que l’état général soit au top.
Veronique
6 years ago
10.0
Établissement magnifique correspondant totalement aux photos sur le site. Personnel accueillant et chaleureux Idéalement placé au calme dans la palmeraie sans etre dans le tumulte du centre A proximité du centre (moins de 10mn en voiture) Pour un prochain séjour a Marrakech, nous y retournerons
Zahra
6 years ago
8.0
Le cadre est juste top, reste juste à moderniser
Jacqueline
6 years ago
8.0
hôtel en retrait avec un jardin magnifique le service en chambre mériterait un petit plus
Carl
6 years ago
10.0
Very cost boutique hotel, rooms in a riad-style villa. Great and friendly, as well as personal, service. Incredible value for money (both for rooms and wine prices), rental car is highly recommended though as the villa is situated in Palmeraie, a posh residential area just outside the city centre. Super cosy with a fireplace with a live fore in the mornings and evenings (and otherwise on request). Pool was not heated, which wasn’t an issue in the Marrakech heat. Was told by the owner that renovation work will be done and that pool water heating is coming soon. I had a special request for Moroccan Khlii/Khlea for breakfast, and they arranged it without issue the say after I requested it.
Sylvie
6 years ago
10.0
Parfait!
Verified traveler
6 years ago
2.0
Hôtel pas conforme du tout au descriptif, chambres vétustes très mal entretenues, propreté laisse à désirer, nous avons eu une coupure d’electricite Et d’eau le patron nous a dit que c’etait Indépendant de sa volonté que ça arrive, des erreurs sur la factures, qu’on a pas du m’expliquer le réceptionniste m’a dit de ne peux tenir compte des dates sur le détail donc impossible de savoir à correspond le monte,je n’ai pas compris comment un hôtel pareil a de si bons commentaires, une chose est certaine c’est que je ne remettrai plus les pieds dans cet hôtel, je suis très déçue, nous avions loué 2 chambres quelle bêtise J’ai toujours fait confiance à expédia pour son sérieux mais là je vais devoir me méfier à l’avenir.
Verified traveler
6 years ago
10.0
We had a wonderful stay. The property is beautiful and the staff is amazing. Make sure you have the Tanjia for dinner one night, it's to die for! The villa is off the beaten path, which we liked because it was so quiet and tranquil. Some people may prefer to be closer to all the hustle and bustle, just depends on your personal preference. The car service that the hotel provides is slightly more expensive than local taxis, but in my opinion it's completely worth it. The service is amazing, the cars are big and clean, and you don't have to worry about having enough cash to pay or getting lost. I would highly recommend staying here!
hugh
7 years ago
8.0
Immediately on booking an airport pick up was offered which worked really well as the hotel is a little way out of town and not the easiest to find. Incredibly friendly and willing staff - sometimes we were not always understood but we muddled through. Food was good, always cooked to order, very good sized portions, enjoyed in front of a log fire - chilly evenings at this time of year. Pool and gardens looked good. Overall a small well run hotel that was good value but not as refined as some of the very expensive ones in the middle of Marrakesh
Verified traveler
7 years ago
10.0
Excellent accueil, personnel aux petits soins, lieu propre et très agréable.
Vet
7 years ago
4.0
Es muy bonito, pero no es un hotel 4 estrellas en servicios, he tenido la mala suerte de coincidir con días de lluvia y lmluz se iba cada dos por tres. La calefacción tipo aire acondicionado no era suficiente. El segundo día me duché con agua fría. El personal no estaba bien formado. Agradable pero detalles de poca profesionalidad. Faltaba una persona dirigiendo. El hallan cerrado.
Cassandra
7 years ago
10.0
J’ai passé un agréable séjour à la villa. Les gens sont très serviable et d’une gentillesse. Le cadre est magnifique, très apaisant et calme. Le seul petit inconvénient, ayant notre vol le soir nous n’avons pas pu rester à l’hotel Pour profiter de la piscine avant de partir et ayant dû aller dans un nôtre hôtel ...
magali
7 years ago
8.0
Extérieur et piscine agréable l’hotel Est proche de la palmeraie et des activités quad, chameaux....
Verified traveler
7 years ago
10.0
Personnels accueillants à l'écoute et agréables. La nourriture est excellente. Nous sommes ravies d'avoir eu un séjour au calme au bord de la Palmeraie dans un décor typique !!!
Marine
7 years ago
10.0
Un séjour inoubliable, une équipe en or, tellement attentionnée et souriante. Une détente totale!!! Vous voulez vous ressourcer, vous reposer et profitez d'un cadre exceptionnel n'hésitez pas une seconde allez à la villa Al Assala. Nous reviendrons c'est sûr !!! Bonne continuation. Merci du fond du coeur à toute l'équipe et j'espère qu'on se reverra bientôt
maxime
7 years ago
2.0
Chasse d’eau cassée a plusieurs reprises, wc sales a l’arrivée. Coiffeur qui se permet de couper les cheveux d'une dame tres tres tres court alors qu’elle souhaitait garder la longueur. On se fou du monde ! Attentes, non écoute des vacanciers, on nous ballade...
Verified traveler
7 years ago
8.0
Small, wonderfully private hotel, a little way out of the city, but enoug to make it peaceful and calm. A perfect change from the hustle and bustle of the city. The staff are excellent and they are what makes a stay at Al Assala special. Nothing is too much for them. Thank you to Mehdi Mustapha and the girls. I will be recommending Al Assala to my friends.
Verified traveler
7 years ago
8.0
The staff was very accommodating and the place was very nice, but it felt a little bit empty due to the small number of rooms. This could of course be either a good or a bad thing, depending on how you want it. For me, it was nice that it was quiet and peaceful, but a little bit too quiet.
marie
7 years ago
8.0
Le personnel a été parfait et le cadre de l'hôtel est magnifique et reposant.
Nik
7 years ago
10.0
Enjoyed my stay but most of all the staff was amazing. Bed isn't what I expected nor the tub but everything worked out perfectly. Again the staff they were awesome.
Riyah
7 years ago
8.0
The service was good. It was a mini holiday that me and my partner needed. Mehdi answered all my questions prior to our arrival. He also arranged for our airport pick-up even when we only decided last minute. He makes sure guests are comfortable with their stay as much as possible. Staff are hospitable and try their best to meet guest needs. My partner was not well so whenever we ask for hot water so he can drink lemsip the kitchen staff would deliver hot water to our room. I'm heavily pregnant and needed extra pillow to sleep comfortably, mehdi sorted it out even though he was already signing out on the way home.
Verified traveler
7 years ago
10.0
Super gemotiveerd personeel. Altijd vriendelijk. Je voelt je de koning.
Danny
8 years ago
10.0
Excellent villa - quiet location for a great getaway. Villa staff could not do enough to make sure your stay was relaxed and you had everything you needed. Always cleaning to make sure the villa was in 'tip top' condition.
Kari
8 years ago
4.0
The streets in this area are not named. This property is walled and cannot be seen from the outside, has no address and most importantly NO SIGN to let you know where you are. This is very frustrating when you know where you are going in a rental car. We drove around for 2 hours looking for it. We had driven by it several times but with no sign, it was impossible to find. The owner explained that has never happened before... BS!! PUT UP A SIGN!!!
William Martin
9 years ago
10.0
We stayed there for 6 days and it was like living and having your own personal and exclusive space. The style and decoration was beautiful. Perfect place to chill out and use as a base for going to Marrakesh. You can eat all meals outside under a shaded canopy by the pool and gardens and really absorb the beauty of the place. Staff were great and other guests friendly but not intrusive if you did not want that. Is a little out of Marrakesh but we had hired a car and so transport was no problem. Taxis will be called for you if you have no transport anyway.
Paul
9 years ago
10.0
We stayed 3 night here. The hotels grounds are very well maintained, huge gardens, lovely pool. The staff were helpful and friendly. With only 10 rooms, it felt very peaceful. The decor of the main building was beautiful. The room was large with a cute balcony. Would absolutely come back to this hotel for some relaxation.
Sonia
9 years ago
6.0
Quite far away from anything. So expect to pay around £20 taxi return if you want to go anywhere. Hotel prices expensive, only got provided one small bottle of water each but only on the first night. Around €5 for a bottle of water which was warm and only given 2 cubes of ice in a glass. Breakfast was NOT included with my booking even though it clearly stated on my booking. The owner refused to accept this. Not 24hr reception. Spent most of my time looking for staff. They were friendly though. The cable TV was mostly French. No mini fridge in the room. Provided the wrong number by hotel.com for the hotel so was put in a dangerous situation with taxi fare to go back to the hotel. Sun lounge area the highlight of the stay. Too secluded from anywhere. Could not find one shop or cafe around the hotel. Taxi ordered from hotel was ridiculous. Told 150 MAD one way by one hotel worker, the next day 200 MAD one way 300 MAD return by another. Told off for buying water from the market? Water is a necessity. Paying €10 for 2 when I can get a pack of 6 which are cold for the same price?! The air con in my room was blowing warm air. Asked in the morning, told he would fix it, 4hrs later, not fixed. Asked the woman at reception and she showed me that you had to stand on a table and aim the remote correctly as the cover of the AC was blocking the signal point. I would only recommend for someone who only likes to stay in a hotel when abroad. There was however no entertainment provided.
Jonathan
9 years ago
10.0
Fantastic stay. Villa a bit out of the way from everywhere which is good for relaxing but bad as you need to get a taxi into town each time. Staff were amazing and really friendly! Food was delicious! Would 100% recommend and will be going back!
Verified traveler
9 years ago
4.0
This hotel has ten rooms, and is much more like a B&B than a luxury resort hotel. The owners live onsite, are westerners, and own other hotels -which makes the lack of expected items even more disappointing. There are no bathrobes, there are no basic amenities such as hair products/lotion/cheap disposable razor, no free bottle of water (they charge you two dollars even though it costs pennies locally). The towels are not big & fluffy. No restaurant, just a staff person that will cook you one of ten items on a list - again at an over the top markup. It truly feels like you are just staying at someone's house....and that is what makes it special. The garden is beautiful. The staff are really kind. It is a unique experience and perfect for a family. Don't expect five star, but do expect five star pricing, and be open to what makes this property unique.
Kwasi A
10 years ago
8.0
Home away from home. Perfect location for a quiet break. However, a $20 taxi ride to town and back. But, worth it. Good neighbourhood. Good service. Moderate sized rooms. Shower could be better.
Verified traveler
10 years ago
10.0
After a very stressful arrival and passport control experience (the worst ever airport)the transfer which our host had arranged started the holiday brilliantly. Marrakech is beautiful and the villa is the most peaceful place to stay. Nothing is too much trouble. The rooms are clean and comfortable and staff were the best I have ever met on a holiday. Top marks !!!
Julie
10 years ago
8.0
Unforgettable experience, we loved everything about it, gardens are beautiful, pool is great. Perfect place to relax; staff tries to grant you every wish. We will definitely come back again and again and again!!
WALLIS & SANDI
10 years ago
10.0
I just got back from morocco and basically teared saying goodbye at the airport. I had stayed here with my mother for a week and I strongly believe this hotel was the reason our trip was breath taking. From the very kind hotel staff doing everything to make your stay comfortable, they were so sweet and loved engaging with my mom and I. This villa hotel was so beautiful, quiet and small. It only has 10 rooms and when my mom and I went we were the only ones there with another couple. 20 minute drive from the airport and 10 minute drive anywhere else in, quiet little stay right outside the busy city of Marrakech. The pool was superb, the rooms where superb, and the food was to die for. The hotel employee yaseem was so nice and helped make our trip the best. The villa has there own associations with tour guides/drivers, however our private driver they supplied was also our tour guide for everyday we stayed and it was also very cheap! His name was abdul latif and he was the sweetest person ever, making sure I had a great time every step of the way! I didn't have any intention of returning to morocco but now I must go back as soon as I can just for the hotel! I wish they had more locations around the world to stay in! Just perfect, everything.
lucy
11 years ago
10.0
Was a lovely retreat. Very friendly staff, always attentive. Could have been more toiletries and items you would expect in a 5* hotel.
Chris
11 years ago
10.0
Stayed for 9 nights. Went for trip to Atlas mountains to see Ouzoud waterfalls which was highlight of holiday where we swum in pools and saw wild monkeys. Chilled out in the hotel Hamam and by pool. Wandered the Souks in the Medina. Evening feast at Jemaa el Fna.
KK
11 years ago
2.0
I regret not having read those reviews provided by Ken Wilson, Paddy Briggs, Pakipsy99 as they are most accurate and in line with our experience. Disappointed.
AH
11 years ago
6.0
Nice enough hotel but be aware that small - 10 rooms, and perhaps overly intimate (some may enjoy this but I found it difficult to get away from everyone) and NOT close to the centre with little else around it. A 'shuttle transfer' as stated on the hotel amenities was in fact a £15 return taxi journey . There's nothing at all within walking distance so can feel in the middle of nowhere which- again , some may enjoy. Staff were hard working and very nice but there weren't enough of them and they had their work cut out bless them
Mary- Julia
11 years ago
10.0
This was my first visit to Marrakech and I can't wait to return. The Hotel was magic. The only thing missing was a fridge in the room! V important feature in such heat to have cold water available at all times. Otherwise it was perfect.
Verified traveler
11 years ago
8.0
If you want to get away from the normal hotel experience and try something a little more traditional this is for you. The Villa concept was new to me, 10 rooms only, a beautiful pool, great food, excellent service. We were only English there but had no problem communicating. Secluded, peaceful, convenient for the city and airport - would go again.
bruno
12 years ago
10.0
nice warm atmosphere beautiful garden and easy to find in the outskirt of Marrakesh. very good indications. true 5 stars hotel reaching the prestigious french palace standards.
Essa
12 years ago
8.0
Comfortable stay
Sarah
12 years ago
10.0
Very relaxing Villa a bit out of town so peaceful and quiet. The staff are just amazing and made our stay I have never had such attentive service. Would recommend a French phrase book if you don't speak French, the owner is fluent in English but to get the most out of the stay you should try and talk to all the staff who mostly speak French (but are happy to listen to you try your best!). The rooms are huge and ours had a lovely patio out onto the immaculate gardens. A really relaxed attitude really added to our stay too, breakfast at midday? No problem! Dinner in our room? No problem! Budget for taxi journeys into the city centre as you will need these we didn't try the local bus service (at rush hour it looked crazy busy), but the food at the Villa is excellent so sometimes we managed never to leave and really chill out.
Verified traveler
12 years ago
8.0
A wonderful retreat . The owners and their staff make every guest feel very welcome. Nothing is too much trouble. The food was of fine quality. The accommodation was spacious, the bed and pillows were exceptionally comfortable. Air conditioning worked well. The bathroom was pleasantly decorated however the shower was disappointing . The hotel is surrounded by well kept , peaceful gardens . It takes no more than 10mins to reach the centre of Marrakech and the drivers associated to the hotel will look after you without being expensive. In summary it may not have all the 5 * luxuries however none of these are missed as you are overwhelmed by the 6* hospitality
Gillian
13 years ago
8.0
We had a lovely stay at the Villa. The gardens and pool are like an oasis after spending the day in the medina. The food is also wonderful as are the staff. Nothing was a problem - they went out of their way to help us clean and prepare our baby bottles and also offered fabulous restaurant recommendations. We would definitely recommend this Villa to both couples and families.
Verified traveler
13 years ago
10.0
We all loved staying at the Villa Al Assala, the staff were delightful the place was peaceful and relaxing and the food was simple but very good.It is just a short drive to and from the airport and also from the bustle of the centre of Marrakesh A perfect place for a short break
Faisal
13 years ago
8.0
This is a great villa/riad and I am convinced that anyone who stays here will agree. We were made very comfortable and the food and general service is fantastic, You can breakfast and lunch at different places in the Villa: poolside, outside the room overlooking the beautiful gardens - where you can take a walk, or inside the dining area which is also clean and has a warm Morrocan ambience. You get a personalised service which you don't find in most hotels. It does lack some minor 5* touches but definintely compensates in other areas. The distance from the centre of Marrakech by taxi costs 200 MD for a return journey which is around £17. Out of the 7 nights we stayed we travelled 5 times to the main square which cost around £85. Do budget for these taxi rides. And before I forget to mention, my wife loved the spa treatments! Overall: we will definitely be visiting Villa Al Assala again on our next visit. 4 and 1/2 stars out of 5
Verified traveler
14 years ago
10.0
Fantastic friendly hotel. Best tagine we ate in morocco too.
Verified traveler
14 years ago
10.0
I cannot rave enough about our stay in Villa Al Assala or Marrakesh. The streets of Marrakech are completely chaotic with a variety of cars, trucks, bicycles, scooters and pedestrians weaving their way between each other, dicing with death. The sights, sounds and smells are extremely exotic compared to home but enticing nonetheless. After a day sidestepping traffic, fighting off sellers of anything and everything and being smothered by the desert heat stepping into the Villa was like stepping into another world. I cannot praise the staff enough for their kindness, hospitality, conscientiousness and eagerness to ensure that we had everything we needed and that our holiday was relaxed, peaceful and unwanting. Our room was spacious and although there were a few little issues, such as smell from air conditioner, door handles fell off the wardrobe, plug hole coming loose from sink, they did not detract from the overall ambience of the place. We felt like we were the only ones there, although we weren't, due to the service and attention to us that we received from Miriam and Mourand. The breakfast was basic but enough to start the day well. Dinner or lunch was served when you requested and all very good if a little expensive. Overall a fantastic place. Will definitely visit again. Also recommend restaurants bo-zin, La Tanjia, Cafe de la Poste, bars in La Manounia.
Jo
15 years ago
8.0
I took my husband here for a 4 night 40th birthday treat. The staff, grounds, food, suite were all fantastic. The bed is THE most comfortable either of us have ever slept in. The only thing I would have liked is tea/coffee making in the room. Miriam on front of house couldn't have been more accommodating. Drivers into the centre of Marrakesh were quick & easy to arrange. It was nice to be out of the city centre away from the madness. I wouldn't hesitate to recommend this villa or indeed return myself. LOVED LOVED LOVED it.
Chris
15 years ago
10.0
After 3 days tramping around the souks ., we spent the next 4 days relaxing at this hoitel., nice swimming pool within extensive gardens , food was excellent/ no tariff ask for menu /prices in advance / staff attentive .,/ it is situated 5 miles outside main city ., in a remote area but taxis readily available/and not expensive.we would recommend without hestitation.
Katie
15 years ago
10.0
Al assala is perhaps one of the most special hotels I have been to. Friendly, caring and informative staff, fantastic food, lovely pool, gorgeous rooms and great hospitality. The owner christof was so helpful and made our 'minimoon' perfect.
Clare
15 years ago
10.0
If you want a small,quiet and exclusive hideaway that feels like your own holiday home, this is for you. Lovely pool and surroundings and authentic Moroccan style villa with all comforts and luxuries in a friendly atmosphere . If you want lots of English people then take your friends with you and you can make the place your own for a week as the place is very popular with French holiday makers. You can enjoy chilling and sunbathing there everyday in your own oasis and take occasional trips out but because the villa is a couple of miles from central Marrakech taxis can be expensive. Of course, if you stay in the Villa and eat there all the time, the bill at the end for extras will be quite high, but all meals are very well cooked and presented, better than most restaurants there. They will try and satisfy any request you have but do not expect instant service like a hotel, as sometimes the few staff are busy or just a bit slow. We would go back again to this Villa, but we'd take friends with us as we'd have more people to talk to and more fun in the pool. The pool is great if you have a few children with you!
Thomas
15 years ago
10.0
Very impressed at how beautiful the Riad and its grounds were. Great service; a relaxed atmosphere with fewer restrictions (e.g. willing to accommodate late breakfast) made this a more friendly & personal experience. Rooms were luxurious and stylish, bed was especially luxurious! Close enough to be easily in reach of the city centre, but far away enough to have some peace and quiet from all the noise.
Chloe
15 years ago
10.0
From the moment we stepped out of our taxi we were welcomed with huge smiles from the members of staff who could not have provided a better service! The main Villa is beautiful, you walk through and it opens up to the stunning infinity pool with the huge white leather sun-longers (for which you are supplied fresh towels and sun hatsdaily). There was a nice calm atmosphere about the villa, people were there to enjoy the peace and the lovely weather, it was a very friendly environment. The rooms were lovely with nice balconies which looked out over the gardens. The location was good as it was a relief to escape the madness and the extreeme heat of the city/medina areas, but it does mean approx £12-£16 (150/200 dirhams) taxi ride each time you head out which can mount up. As mentioned the service was top notch, the staff could not do more for you, very sweet, Christophe and his wife were lovely as well (the owners), very welcoming and helpful. (I would recommend touching up your French before visiting Marrakech!!) The evening meals at the villa were very nice indeed, cant be faulted - the only slight point i would make about the food would be that the breakfasts got very repetitive - after a few days the thought of dry toast/ morrocan cakes and coff/eeorange juice every morning fails to delight!! All in all yes i would thoroughly recommend this villa!
Moe
15 years ago
10.0
The Riad was beautiful and met all our expextations! Very friendly staff members and excellent service!! I recommend this Riad to anybody trying to spend some quiet and romantic time in Marrakech!