Riad Cannelle
Chain: Not Available
Description
Charming Riad in Marrakesh Medina
Moroccan Elegance: Immerse yourself in the beauty of traditional Moroccan décor in our suites, each equipped with cozy seating areas and private bathrooms.
Delightful Dining: Indulge in authentic Moroccan cuisine at our restaurant, unwind in the bar and lounge, or soak up the sun on the outdoor patio.
Convenience at Your Fingertips: Enjoy modern amenities like air conditioning, free Wi-Fi, and services such as a 24-hour reception, tour assistance, and airport shuttle. Book your stay at Riad Cannelle now for an unforgettable Marrakesh experience.
Sentiment Analysis
Clean rooms
Friendly staff
Great location
Amazing breakfast
Peaceful ambiance
Value for money
Popular Amenities
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
Massage services
Packed lunches
Currency exchange
Availability Side
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Guest Sentiment Categories
Cleanliness
Guests consistently praised the cleanliness of the Riad, mentioning it as a standout feature.
Service
The staff were described as polite, helpful, and welcoming, with exceptional service noted by many guests.
Location
The Riad's location was praised for being quiet, safe, and within walking distance of attractions, providing a peaceful escape from the bustling city.
Room Quality
Rooms were described as lovely, spacious, clean, and comfortable, with beautiful bathrooms and authentic features.
Amenities
While not explicitly mentioned in the reviews, the Riad's amenities were perceived positively, though some guests noted minor issues like limited hot water.
Value for Money
Many guests felt the Riad offered great value for the experience provided, with particular praise for the breakfast, location, and service received.
Food and Beverage
Breakfast was consistently highlighted as amazing and varied, enhancing the overall experience for guests.
Overall Experience
The majority of guests had exceptional experiences at the Riad, with high praise for the ambiance, staff, location, and overall hospitality.
Hotel Rules
Check-In / Check-Out Policy
Check In
8:00 AM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (156)
YIJUN
2 days ago
9.0
Elena
5 days ago
7.0
Teníem una expectativa alta per les fotos que vam veure de les Habitacions, la veritat és que la realitat ens va decepcionar una mica. No sé si es perquè vam fer la reserva amb molta antelació i ens va sortir molt bé de preu, però a banda de que era bastant més petita que les que surten a les fotos, la bomba de calor no funcionava i el bany també era molt petit. Per la resta no tenim queixa molt bona atenció dels personal.
Cons: l'Habitació i el bany
Amelie
1 week ago
10.0
Marieke
1 week ago
9.0
It’s very cozy and beatiful. The breakfast was fantastic and the location is great.
Cons: I didn’t love the matrass. I think it needs a new one. There was a bit of a dent in it.
Diana
1 week ago
10.0
It was a pleasure to stay at the Riad Cannelle. It had an old world charm, all the staff members were so friendly and polite. Communications with Adil prior to arrival were good and he arranged a taxi to meet us at the airport. The warm welcome on arrival, with mint tea served in the beautiful courtyard, set the tone for a fabulous stay. The Riad is lovely, traditionally decorated, spotlessly clean throughout, in a fab location about 20 mins walk through the souk to the main square. We loved our room, large with a nice seating area. It had a balcony which also looked down onto a small inner courtyard near the front door. But the real plus point of this Riad is the care and attention shown by Badr and the other members of staff. Always with a smile and a polite welcome and ready to help. A lovely breakfast served with such care by Badr, restaurant recommendations, mid afternoon mint tea served by the ladies, extra early breakfast so we could eat before an excursion. They made our stay just perfect. Thankyou.
Amanda
2 weeks ago
9.0
L’emplacement, le confort de la chambre, et la gentillesse du personnel
Cons: Rien
2 weeks ago
9.0
We didn’t dislike anything about the hotel but were surprised by a number of things - possibly because we didn’t research it enough. This is a traditional house with 4 rooms. We had 2 suites so each room was a decent size. It is located up a narrow lane in the medina. To enter you need to ring a bell to get in & a member of staff always lets you out. On one morning, we ate under the moon & stars as it was early. The table was set in the open courtyard and so is colder first thing in the morning. Please be aware that there is no restaurant or bar. Meals can be made for you if you order in advance. Alcohol is not allowed on the premises or within the medina apart from in restaurants where you can eat inside. Our stay reflected true Moroccan life which can be experienced living here. If it’s a hotel with all amenities you want then you need to stay in the new part of the town.
Cons: Being unable to have a glass of wine in the evening.
Isabella
2 weeks ago
10.0
Coline
2 weeks ago
9.0
Le Riad Cannelle est superbe : bien placé, calme, et magnifique ! Adil, Badr et toute l'équipe étaient au petit soin pour nous, nous reviendrons avec plaisir !
Briand
3 weeks ago
10.0
Tout y est simple, confortable, calme et reposant. L’emplacement est top, à quelques pas des souks. Petit dej complet. Un grand merci à Adil et Badr pour leur gentillesse.
Marino
3 weeks ago
10.0
Staff molto cortese e disponibile. Ci siamo sentiti come a casa, la mattina era piacevole fare una buona colazione accompagnati dal cinguettio di due uccellini e musica in sottofondo.
Noor
3 weeks ago
9.0
Service en rust
Cons: Vindbaarheid locatie
Christophe
3 weeks ago
9.0
Riad bien décoré, propre et au calme. Un plaisir de s'y retrouver après le tumulte de la ville. Personnel très attentionné. Après avoir signalé que le matelas était fort dur, un surmatelas confortable nous été installé le jour même. Merci pour ça.
Cons: Chambre du rdc très proche du carré commun du Riad, même si tout était très silencieux.. Pas de penderie. Mais je ne vois pas non plus où la mettre...
Julian
4 weeks ago
7.0
The Riad itself was beautiful and very clean. Definitely among the best maintained riads we've stayed at so far.
Cons: The staff was okay but lacked the Moroccan friendliness we've grown used to. After our first breakfast one of the staff was giving us a sales pitch for his brother's pharmacy. It was all very friendly and not aggressive but nothing I enjoy within the confines of the riad. Our room was beautiful but located above the entrance of the riad with a balcony looking into the corridor separated just by curtains. This made it rather loud including the humming of some kind of machine. Furthermore, the kitchen was located right below the balcony, so the smell of food is a regular companion in the room. The main disappointment was the breakfast. The food tasted like it was reheated but was okay. The real unfortunate thing was that no Moroccan mint tea was offered. Instead hot water and hot coffee were placed on each table in an insulated bottle in the morning. Even right after the start of breakfast time your coffee will be luke warm. I understand the convenience of this approach but I do think fresh coffee is not an unreasonable expectation.
Luis
4 weeks ago
10.0
The breakfast was filling. Good coffee and fresh fruit. The riad was a couple of blocks to the souk (marketplace) with many good restaurants near by. The was a traditional Hammam near by also 20 dhm.
Cons: Everything about Riad Cannelle was great. Excellent staff. Reservation through booking.com was easy. I did get the least expensive room but it was fine for a single traveler or couple for a few days. Quiet courtyard. Peaceful inside while very busy on the street. It was confusing to find at first because the riad had two entrances and therefore two addresses but once the correct one was provided the airport transfer knew where to go. If it’s your first time here, always walk towards the souk (left), not away from it (right). Watch out for friendly people who want to show you around. Although safe, you’ll end up in an unknown part of the medina with an expectation to give a large tip for an unrequested tour. In Morocco, It’s illegal to offer tourist guide services without a guide license.
Paulo
1 month ago
9.0
Personnel attentionné. Endroit calme juste à l'entrée de la médina. Dépaysement total, à proximité de tout. Un grand merci à Adil et Badr qui on été aux petits soins avec nous. Un conseil, prenez les activités et autres transferts en passant par le riad, le rapport qualité prix est là.
Anouk
1 month ago
9.0
L'accueil, l'endroit paisible loin du tumulte de la circulation. La gentillesse et l'amabilité de Badr qui fait tout avec le coeur. Les repas excellents et toujours une surprise. Le riad plus traditionnel que beaucoup d'autres trop "instagrammable", l'ambiance familiale et intimiste.
Cons: Je suis un peu princesse petit pois, le matelas était un peu dur pour moi, j'ai tout de même passé des nuits sereines et réparatrices.
Jenny
1 month ago
9.0
Central position to main tourist sites. Staff very friendly and helpful; nothing was too much trouble. Breakfast was delicious (especially the cake) and we ate an evening meal there one night that was amazing.
Cons: Nothing Could more be made of the roof top?
Elisa
1 month ago
10.0
El sitio es precioso, las instalaciones cómodas y el personal fue atento y amable en todo momento. Sin lugar a dudas, repetiría.
Detlef
1 month ago
9.0
Saubere Zimmer, jeden Tag gereinigt und frische Handtücher. Das Bett war bequem und groß. Das Frühstück war ausreichend und immer mit einem Goodie (z.B. Crepes) ausgestattet. Der Riad ist eine Oase der Ruhe. Liegt 2 Gehminuten zum Eingang der Souks. Das Personal ist sehr freundlich, hilfsbereit und aufmerksam. Es gibt jede Menge Restaurants in unmittelbarer Nähe zum Riad. Es besteht aber auch die Möglichkeit, auf Nachfrage, im Riad zu essen.
Cons: Der Kleiderschrank in der Suite ist nicht nutzbar, da er nicht nur klein und verschmutzt war, sondern auch noch ein mobiler Heizkörper darin stand. Die Dachterrasse inklusive Mobiliar war nicht nutzbar, ziemlich herunter gekommen und auch nicht offiziell geöffnet. Im Nachhinein nicht entscheidend, da die Umgebung der Dachterrasse und der Blick nicht wirklich einladend war.
Martine
1 month ago
9.0
Joli riad très tranquille dans un quartier animé et très agréable. Le personnel est aux petits soins et vraiment charmant, de très bon service. J'ai pris un dîner délicieux dans le patio. Un peu éloigné de la place djema el fna mais c est très bien ainsi et cela permet de decouvrir des quartiers plus authentiques.
Cons: J ai moins aimé la literie mais c est un ressenti personnel. D'ailleurs je l'ai signalé et là encore un surmatelas a été ajouté pour m'apporter du confort
ALESSANDRO
1 month ago
9.0
Федоров
1 month ago
10.0
Всё было потрясающе. Номер и территория отеля оформлены в Марроканском стиле. Много разных деталей. Несмотря на то, что отель находится в центре, в самом отеле очень тихо и уютно. Что касается ужинов - это отдельная история. Перед этим отелем мы останавливались в крупном отеле, ели в дорогих и не очень дорогих ресторанах, но еда в Riad Cannelle была самая вкусная которую мы ели. Каждый вечер было что-то новенькое. Отдельное спасибо персоналу - все очень заботливые, внимательные. Помогали со всеми вопросами в отеле и Марракеше в целом. Ощущение, что ты приехал не в отель, а к дальним любящим родственникам)
Larre
1 month ago
10.0
L’emplacement idéal et calme alors que le Riad est proche de tout.Le personnel est aux petits soins et nous a bien aidé pour les services annexes ( taxis, consigne) Demie pension avec repas du soir excellent Très bonne adresse
Antia
1 month ago
10.0
Our host was impeccable and made our stay perfect
Cris_Arbos
1 month ago
9.0
El personal muy amable y dispuesto a ayudar. Nos explicó con mucho detalle lugares restaurantes etc. Desayuno abundante y muy detallista
Cons: La ubicación es buena pero sino has estado nunca en Marrakech es estresante la zona de la medina por las tiendas y el tráfico
Boubou
1 month ago
10.0
Le Riad Cannelle est un havre de paix au coeur de la Médina. Le personnel est très discret, professionnel et aux petits soins. Le manager Adil nous a très bien conseillé avec un plan de ville pour nos visites. Il nous a organisé deux excursions et notre retour taxi pour l'aéroport. Badr nous accueillait le soir avec un grand professionnalisme, une extrême gentillesse , se souciant tout le temps de notre bien être. Fouzia , merveilleuse cuisinière nous a fait goûté tous les soirs des spécialités marocaines succulentes ! Bref notre séjour ,hors du temps, au sein du Riad Cannelle nous a énormément ravi et a contribué à faire de notre séjour une expérience inoubliable.
Tracy
1 month ago
8.0
The team were super helpful and friendly. Shout out to Badr and Adil. The location is central but quiet with easy access to the souks and also hotels and attractions that are outside the medina. The beds are comfortable and the shower, hot. Breakfasts were great, mostly sweet and plentiful. Our room was cleaned very well every day.
Akbulut
1 month ago
10.0
Everything was amazing, the Riad was really clean and calm. Their staff was wonderful — very attentive and kind. Especially the manager, Adil, who helped us a lot during our stay. The breakfast was nice, though it was a typical French-style breakfast (lots of sweet options, not much savory). Personally, I would have preferred a more Mediterranean-style breakfast, but that’s just a matter of taste — everything was delicious anyway. Thank you for the peaceful atmosphere, cleanliness, calmness, and your warm smiles.
Cons: NA
Gilles
1 month ago
8.0
Andrew
1 month ago
8.0
Manfred
1 month ago
9.0
Sehr freundliches zuvorkommendes Personal. Sehr schöner gemütlicher Innenhof. Lage ist sehr gut, man muss nur um zwei Ecken um in die Medina zu gelangen. Trotzdem sehr ruhige Lage.
Higton
1 month ago
10.0
Paul
2 months ago
10.0
Everything. The staff are welcoming and kind, an oasis next to the Medina. One of us wasn't very well during our stay and our hosts couldn't have done more for us. We booked half board, we just wanted to not have to find food every night, it was a good choice. It was a set meal, no menu, and the food was outstanding! Something different every night - even the first night which we really didn't expect given an arrival time near to midnight. Easy walking distance of all there is to see in the city, don't get taxis or hire a car. Trips or venue tickets are easily arranged through the Riad.
Cons: Nothing
Marta
2 months ago
9.0
El riad es muy tranquilo, y acogedor. Nos dieron una habitación más grande sin cargo. El personal muy atento a nuestras necesidades. Tienen además servicio de comida marroquí cocinada allí mismo
Cons: Quiza el desayuno es algo mas flojo q en otros alojamientos, pero sin duda suficiente ya q casi siempre son excesivos. La leche fría, no entiendo muy bien por qué
Mona
2 months ago
9.0
Vriendelijk personeel dat altijd te hulp schiet, goed locatie
Cons: Niets
susan
2 months ago
8.0
All the staff were great, Badr, who served us our food was wonderful, he even lent us a kettle as there wasn't on in our room. Adil, who spoke perfect English, helped us quite a few times with problems we had. The courtyard was lovely. Our room was quiet, cool with a comfortable bed. It is located right in the centre of the Medina, which took some getting use to.
Cons: The room was smaller and darker than we expected, very authentic, butt could do with updating the shower. The description in Bookings was misleading, as a lot of things mentioned are not IN the room, such as a kettle. Also, things like washing machine, stove, BBQ, etc were not there. This is directed at Bookings not the Riad.
Nathalie
2 months ago
8.0
Emplacement au cœur de la médina, très bien situé pour visiter Marrakech. Le personnel est adorable et aux petits soins. Le petit-déjeuner était très bon
Cons: Dommage que la chambre n'avait que des étagères et pas de quoi suspendre le linge mais c'est un détail. Pouvoir profiter du patio le soir pour lire serait également un plus. Sinon un très bon séjour
Jim
2 months ago
9.0
Excellent location in the medina, great value, Adil and Badr were very helpful and the breakfast was huge!
Cons: Was all good.
Laida
6 months ago
10.0
Riad from 1001 night.Staff polite and friendly always ready to comfort us. Especially Badir,person for every situation.
Alan
6 months ago
8.0
Quiet location (although not easy to find at first) within walking distance of attractions. Breakfast was enough to set you up for the day. Staff were all friendly.
Cons: There's nothing much to complain about. The bathroom / toilet could be refurbished, but no problems.
Mags
6 months ago
10.0
Every good thing said about this Riad is true. Staying here was a delight. Staff were kind, helpful and welcoming. A big thanks to the serene attentiveness of Badr both for breakfast and the lovely meal on our last night. Truly a calm oasis in the madness of Marrakech, don't hesitate to stay here.
Cons: Nothing to dislike about our stay here.
Benn
7 months ago
10.0
The Riad was immediately welcoming with one of the hosts, Badr, meeting us at the door and welcoming us in with some mint tea. Before this, we had organized a airport transfer with the other host, Adil, through messages on Booking.com, which brought us right to the door. Badr gave us great suggestions for dinner on our first night and some tips for managing the souks. Our room was lovely and spacious, clean and exactly as shown. The bathroom was beautiful too. Breakfast was provided in the mornings. Throughout our stay, Badr and Adil were more than willing to answer and all questions we had for them. Overall, a fantastic place to stay and would recommend to anyone travelling to Marrakech.
Alton
7 months ago
9.0
Situated down a smal side alley, but I never had any concerns for my saftey and once inside the noise and bustle of the city seemed a world away. The property is authentic, clean and comfortable with some great features and only has 4 rooms. The staff were very attentive, Badr was an absolute delight and looked after me like I was family.
Cons: Nothing really springs to mind, Breakfast could have had a healthier option and the internet could have been a bit faster, but I really am nit picking.
Astrid
7 months ago
9.0
Thank you to all the staff at Riad Cannelle for the warm welcome and making our stay very pleasant, enjoyable and stress-free! Great breakfast changing everyday, ideal location and spacious room! We had a great time there and definitely recommend!
Cons: Nothing
Hanh
7 months ago
10.0
we had an absolutley fantastic stay! the Staff were amazing and so kind and helpful! the only point to note, was the hot water in our room only lasted about 15 mins before in ran out, so one of us had to shower in the morning the other in the evening. But this didnt take away from a truly wonderful experience! would highly recommend this beautiful Riad !
Patrick
8 months ago
10.0
Our host was excellent and went out of his way to help us. Would definitely stay here again
Magdalena
9 months ago
10.0
Wonderful place. Beautiful, clean, super nice staff. Amazing breakfast. I loved it.
Elhadinakara
9 months ago
10.0
Perfect for a calm stay in Marrakech. 15 minutes away from Jamaa Al fna. Thanks to Adil and Badr for the warm welcoming.
Cons: Nothing
Adam
9 months ago
10.0
Beautiful riad, the owners created a space with special atmosphere, perfect for winding down and relaxing after the business of Marrakech. Good communication and help with finding parking space nearby. Fantastic breakfast.
Cons: Just loved it
John
9 months ago
10.0
Where do I start…. After plenty of comparing I decided on Riad Cannelle - the price was fair, the location perfect, room options well detailed and pictures looked great, so far so good! Once booked, Adil the manager promptly reached out to introduce himself and see if we needed any transfers or tours arranged. I knew our dates so had already booked tours but booked the private transfers offered which to and from the airport both were good vehicles and very friendly drivers. We arrived at the Riad around 2300, at first I was apprehensive… it was dark and the entrance was down a little side street which we managed to get lost in straight away but on finding the entrance and our night host, Badr greeting us, any apprehension soon disappeared. Beautiful mint tea on arrival, shown to our room and even in the dark it looked amazing. The room was clean, spacious and beautiful! Our first morning we had an early start, earlier than the scheduled breakfast times so we didn’t expect or plan for anything more than a quick coffee and away but Badr was on the ball and whipped us up a quick breakfast to see us on our way - no issues, no hassle and with a smile! We were gone all day but on returning that evening we were welcomed back with another beautiful pot of mint tea and attentive service from Badr. The room had been cleaned and bed made up which for a short stay we hadn’t expected. After a day touring the Atlas Mountains and an evening in the hustle and bustle of the medina it was about now we began to fully realise the peace and tranquillity of the Riad, the silence of the property when you’re inside felt impossible compared to what waited for you outside! Sunday - Finally a small lie in and our first time seeing the Riad in the daytime…. Wow, breakfast in the garden with the fountain trickling away, birds nipping down to share your food and the subtle music playing as you ate set us up perfectly! Again, Badr could not do enough for us!
Anna
9 months ago
10.0
Everything. Good location and very attentive staff. Beautiful rooms.
Galessie
10 months ago
10.0
Everything was great , The staff was lovely , the manager adil took time to explain everything! We wish we could have stayed longer but he was fully booked 🙏 Not surprised as it was just perfect , They even gave us a hair dryer .
Cons: It was just great 🙏
Jade
10 months ago
10.0
The staff absolutely made our stay. We spoke with them everyday and they went above and beyond to ensure we had the best stay. Breakfast was large and the riad was only a short walk from the centre.
Cons: Our room was just off the main courtyard, which meant it could get a bit noisy and only a small Padlock on the door which occasionally got left unlocked after the room was cleaned.
Dirk
10 months ago
6.0
Clean, dedicated staff, large room and well taken care of. As well management was very re-active towards an issue. Location close to the center is great! Important for those with car. Park opposite of Riad Cannelle at the Parking. 7.5 euro. Save!! Do not park around in a street. I left my key there. Riad Cannelle asssured that it was save.
Cons: We spoiled our selves by booking this place. Considerable more expensive then the other places we stayed. So the postive things should be there! The AC in our room sounded like a large truck. Management heart about this tried its best to got this fixed. Compliments. Breakfast ... very very poor. I asked for eggs from the 1.day. Other quests asked and did get a NO, they could get fruit. A day later also eggs for them. It is not good that a place with this price-level tries to save some euro on the the breakfast. it was cold eating outside. (quite normal, but another place did put som local heating on) . Eating at you room was not appreciated, we did this the first day, when we were quite so tired. The diner possibly and minibar at the Riad are very expensive. The Riad is well organized. But from my perspective not worth the price. They are not really trying to spoil the customer was our impression.
Carole
11 months ago
9.0
exceptional tranquil oasis amidst the mayhem of the marrakesh medina!
Cons: Its not a dislike just a bit of advise,be aware that because it is cool in the summer in the winter months when it gets no sun, it can be very chilly morning and evening.
Roland
11 months ago
10.0
The staff is very helpful and friendly, every day thorough cleaning. Their kitchen and chef are amazing, every day i got special and huge portions of food. I loved being here.
Imme
11 months ago
10.0
Very nice people. Adil and Badr were both so nice and welcoming.
Kim
11 months ago
9.0
The location was great. Room was spacious and comfortable and spotlessly clean but the best bit was the shower! It was AMAZING!! Adil, the manager was so helpful and let us return to the roof top in the Riad for the afternoon whilst we waited for our flight home. Only scoring a 9 rather than a 10 as could have done with some fresh fruit and less carbs at breakfast.
Cons: Only lack of fresh fruit at breakfast.
Eric
1 year ago
10.0
The experience here has been positively remarkable. The staff is VERY kind, the accomodation very nice and confortable, and the breakfast very satisfying, too.
Cons: I really cannot complain about anything
Linda
1 year ago
9.0
It was clean comfortable & traditional in a central location. Excellent value for money. 24hour service. Courtesy airport shuttle, evening meal on request.
Elizabeth
1 year ago
10.0
the riad was amazing. Such a beautiful inner courtyard, and the rooms were really beautifully decorated with lovely furnishings and antiques. The hosts (Adil and Badr) were so friendly and helpful. Adil gave us a map and showed us how to get around. He printed off bus tickets for us - he ordered taxis for us. He also gave us his number so we could ring him if we needed when we were out. We felt so well looked after.
Cons: Honestly nothing could have been better.
Elizabeth
1 year ago
10.0
Addil and staff were so lovely welcoming and accommodating. The riad was relaxing and wonderful antidote for the bustle and noise of the city
Hannah
1 year ago
9.0
Mariachiara
1 year ago
8.0
the facilities are amazing. the service very good. the cleanness very good. the position very good.
Cons: nothing. Everthing was good. maybe only the price of the trips were a bit high compared to the quality. As the 1st day we paid a lot but we did not visit much in the old city. and what we visited we could have done it alone. And for essaouira the cost only included the driver but not any type of guidance inside the old city.
Sewon
1 year ago
10.0
Riad was exceptional, and beautiful. It was lucky to stay in such a traditional house, we could just chill in the beautiful garden with tradtion decorating. Breakfast was delicious. We ordered mint tea twice here,which was very good. There are doors in front of riad, you have to ring the bell to enter the riad, but even though we were late, the guy was waiting and opened in a minute. so i felt safe from strangers. Market and many restaurants are right next to our riad. Room was clean and everyday they cleaned it. Our host was always welcoming and kind. I would love to visit marrakech because of this riad.
Cons: Nothing
Konstantinos
1 year ago
10.0
very nice traditional hotel!!! warm well come and very helpfull staff!!!very clean in a very central area!!!
Mario
1 year ago
10.0
I really enjoyed the staff. Everyone was extremely friendly, welcoming and helpful. Adil is a very kind person and I am so glad I stayed in this Riad. The food was delicious, the room was comfortable, quiet and beautiful. The location was close to all the touristic attractions. Adil helped me with everything I needed including recommendations, pic up at the airport, sim card and even printing my boarding pass (for RyanAir). I recommend this riad 100%
Cons: N/A
Alberto
1 year ago
10.0
Staff was amazing, very kind and always helpful with any request, sometimes even anticipating our needs. Breakfast is amazing, served personally at your own table in the amazing central little garden. Such a peaceful start of the day! The room was big, always clean and also super nice in a traditional decor.
Cons: Riad is close to the outskirts of the medina, in an area which can sometimes feel less safe than it should.
January
1 year ago
10.0
John
1 year ago
10.0
We looked for a traditional location and got exactly that. Old world charm and outstanding service
Cons: Nothing comes to mind
Karolina
1 year ago
9.0
Very helpful staff, good communication in English, great help with transfer from the airport, lovely courtyard with a small fountain, big double room in the ground floor, clean place, great location - 10 minutes walk to the main square, only the breakfast could be a bit more diverse - I mean it was delicious, but very sweet. I wish I could have other things,not only sweet, maybe fruits of the region? also it would be interesting to have some choice of tea, typical of Morocco, not only black tea, etc. Yet, I enjoyed the place very much.
Dan
1 year ago
10.0
Excellent location with everything just a 5-15 min walk away. We felt very welcome and looked after during our stay!
Yusuf
1 year ago
6.0
Silent and relax
Alessandro
1 year ago
9.0
Very friendly staff and always available for any suggestions.
Eleanor
1 year ago
10.0
Beautiful riad with wonderful food and friendly staff
Paulina
1 year ago
10.0
Witham
1 year ago
10.0
The staff were very helpful Particularly Adil Very quiet and comfortable in the Riad But close to the noisy action
Cons: Nothing
Simon
1 year ago
8.0
Good location within easy reach of a road and taxi access but also on the edge of the medina and good launching-off point for visiting the medina. Aziz is very friendly and helpful. Very attractive roof terrace.
Andrew
1 year ago
9.0
Great location, on the fringe of the Medina, literally two minutes walk. The great bonus of Riad Cannelle is the staff: Badr was an attentive host and ever-helpful. Breakfasts are simple and wholesome, served in the open-to-the-sky centre of the Riad; probably a bit carb-heavy for some tastes, but tasty and a good start to a day of a lot of walking. I hope to return.
Cons: All very good, but perhaps the towels and linens could do with updating. A small quibble, if being picky, and at the price of the accommodation not an issue.
Syed
1 year ago
10.0
Benjamin
1 year ago
10.0
Everything! Especially the attention from the people that worked there.
Andrew
1 year ago
8.0
It's an authentic riad that we wanted to stay in but we would like to have more facilities and the rooms needed to be updated. Extremely friendly and helpful staff, I can't fault any of them. The breakfast menu needs more variety.
Martin
1 year ago
10.0
The staff were amazing. Sorted sim card, taxi,trip etc.
Cons: Didn't like having to leave 😕
David
1 year ago
10.0
The peace and quiet in addiction of the Amazing staff always ready to make sure to accomplish our needs.
Cons: Nothing
Duna
1 year ago
9.0
Beautiful riad , big rooms facing the small garden. The staff were very helpful and good services for breakfast dinner. The breakfast and dinner were simple and traditional
Laurynas
1 year ago
10.0
The riad is a short walk away from the hustle and bustle of the Medina but offers tranquility when you're there. The souks with cafes and restaurants are just around the corner. The hospitality is 10/10
Cons: Everything was great
Henning0704
1 year ago
10.0
The staff and host were very nice and welcoming, the rooms are really big and the whole hotel looks very unique
Cedric
1 year ago
10.0
Great service and the staff made you feel welcome. The manager noticed that we didn’t have breakfast one day and offered to bring some food for us well after the breakfast hours.
Cons: Cold at night. Heating fans were loud.
Sophie
1 year ago
9.0
Great Riad and very friendly, helpful, and attentive staff! Located in the middle of everything we wanted to see and easy to get to
Alan
1 year ago
8.0
Good location on the edge of the medina. Easy to find. Quiet and peaceful. Lovely riad, nice staff, huge suites, good sun terrace. Offers meals and excursions. Price feels steep but you do get a massive suite for your outlay.
Cons: Breakfast was rudimentary by Morocco standards, not to get fresh orange juice when there are literally trees bearing the fruit in front of your eyes is a trifle galling. The Muzak is dire, I never wish to hear " The Sound of Silence" butchered like this again.
Victoria
1 year ago
10.0
We loved everything, it was just lovely! The staff are beautiful and caring and everything is perfect.
Cons: Not applicable to this place
Marta
2 years ago
10.0
Everything! Starting from the hospitality of the hosts, the beautiful room, the delicious breakfast (different every morning), to the location of the riad. The manager arranged an airport transfer for us at 1 in the morning, the next morning he gave us an introduction to Marrakech, what to see, where to go. He printed the boarding passes for us. We felt as if we were visiting our family, so kind and open-hearted.
Cons: Everything was more than perfect.
Juan
2 years ago
10.0
Duncan
2 years ago
8.0
The place was great to stay in. The hosts are very helpful and the breakfast was nice. The courtyard was calming and felt like an oasis away from the medina.
Miguel
2 years ago
10.0
It is a truly peaceful place. A quite riad to escape the Marrakechi hectic life and heat. It has a nice fountain and it is a pleasure to just sit there and relax. The staff could not be more caring and helpful. They are there to help you with everything you may need. We were a gay couple and, though we kept it discrete, I believe it was obvious and we were treated just as a any other couple (in case it is useful for anyone in a similar situation)
Cons: Nothing really.
Fatemeh
2 years ago
6.0
the staff were nice especially the girl
Cons: the bathroom was a bit disappointing. there was no storage or closet. breakfast was disappointing
Syeda
2 years ago
8.0
Friendly staff, fresh breakfast, and great location. The Riad courtyard was a pleasant space to just hang out around.
Cons: Mattress was old. Could see through the doors. Would be nice to have hand held bidet in toilet.
Laurence
2 years ago
9.0
Our room was very spacious with a superb bathroom (with bad) - the bed was very comfortable and we had a own balcony area. staff was present round the clock for advice and help.
David
2 years ago
9.0
Terrific location inside the medina. This is a beautiful old hotel, well worth staying here. Staff were very responsive and the breakfast was great.
Cons: Bed was very firm.
Peter
2 years ago
9.0
Mixalis
2 years ago
10.0
I honestly don’t write many reviews but I just had to for this one. Reviews helped me and if these can help anyone I’m happy. We didn’t know what to expect as I heard various things about riads and hotels in Morocco, but this one didn’t disappoint. Don’t go to a hotel, Stay in this beautiful Riad! We went to from London to Marrakesh in Mid April. Right from the beginning it was beautiful the way they received us. When we booked I got a message from the manager to see if we wanted to transportation. We went for this as we’ve heard grabbing a Taxi can be a bit expensive and troublesome. When we arrived at the riad, one of the staff (Badr) took our bags to help us and the riad had prepared a table with Biscuits and Moroccan Mint tea. The subtle Music, Candles, the peace and tranquility made it 10/10. Really made you feel like you’re in another continent. The Riad was always being cleaned (Rooms & outside areas). Very secure (had cameras outside for security and was very secure about my luggage). Service was far and beyond (huge thanks to Badr, he was exceptional and was always there for us when we needed something). The Riad is a bit French oriented but we communicated in English and everything was superb. We needed AC, they got it fast. We needed and Iron, they got it. The rest of the staff were very nice and friendly (2 Women and 2 men). We loved it because the Riad was very close to the Medina market (10mins walk) and we would explore the city very easily. If you want a true Moroccan experience 100% Recommend you go here. It was awesome for the price and location and cleanliness.
Cons: if I had to choose something, was probably breakfast but that’s just nit picking. There was only one plate that’s was being changed every day with something different. In my opinion it Could have been better if they Included a fresh fruit or a yogurt or something to mix it up.
Charlesev
2 years ago
9.0
The location was perfect. Pick-up service from the airport is highly recommended. And the owner is very friendly helpfully with information.
Cons: Nothing
Farrah
2 years ago
8.0
Giovanni
2 years ago
9.0
Good location and the staff is super attentive, always available and kind. They do all in their power to meet your needs. Thank you
Cons: I suggest serving some fruit for breakfast along with the wonderful Moroccan tea, pastry and cakes
Roger
2 years ago
9.0
Staff and the peacefulness of this Riad really was the highlight of our stay.The two evening meals we had were excellent and great value.
Cons: Nothing really.
Diana
2 years ago
9.0
The place, the details in decoration and staff attentions. Room very spacious and comfortable.
Cons: Breakfast could be a bit more diverse.
Mohamed-123
2 years ago
10.0
Christopher
2 years ago
3.0
Staff was very nice
Cons: The room was not clean with a dirty towel, dusty, and a cockroach in the room. This may be a common aspect of the older riads in town and the staff were still very nice but the cleanliness could definitely use improvement.
Carmen
2 years ago
7.0
The Riad Cannelle itself is like hundreds of other places to stay in Marrakech, I’m sure. The big standout was the staff – both Adil and Badr (not sure of spellings) were wonderful. Both gentlemen were very helpful, getting us set up with our SIM cards, and orienting us towards restaurants, museums and the essential sights. Their service always struck the right balance between friendly and professional. Our room was very nice – large and heated (it is January), with even extra space heaters provided, making for a pleasant step from the shower. The cleaning and towel service was provided daily, and it was great to always come back to a neat and clean room.
Cons: The two shortcomings were the sewer gas that seems to emanate from every bathroom sink outside of Canada and the U.S., and the disappointing breakfast. The morning meal was a model of carbohydrate loading – bread, pancakes, muffins, jams and bitter coffee, needing lots of sugar. The redeeming factor of breakfast was the great fresh-squeezed orange juice, and the gracious service that came with it.
Annalisa
2 years ago
10.0
Staying at riad Cannelle is like staying in your own house. It is a hidden gem where you can find comfort and restore from the chaos of the Medina. The staff here are amazing: they are happy to give everything you need - flexibility, kindness, directions, useful information and lots of interesting conversations. The food is also delicious, I really recommend having dinner here - one of the best in Marrakech! I am really grateful to have been able to stay here in a very difficult time of my life. I came back truly recharged, I miss it so much already :)
Cons: Nothing!
Nae
3 years ago
10.0
The hotel staff is friendly and helpful, and you can enjoy the traditional building. Only one problem, the hotel is hard to find.
Djmhd
3 years ago
1.0
Cons: The manager has been rude and the bed was not comfortable. I suggest you to avoid this hotel....
Marta
3 years ago
10.0
our suite was just the best
Denis
3 years ago
7.0
The all staff team were very friendly, kind and helpful, what made us fell very comfortable and welcome, we had a very kind free upgrade on the room.
Cons: The location is a little bit hidden and hard to find but I think this is normal here, the breakfast was modest and limited, lack of facilities like a swimming Pool.
Michael
5 years ago
10.0
The place is a little difficult to find, but that makes it more interesting to the exotic experience of Marrakesh. The room was basic but very comfortable. A large bathroom and comfortable bed. hotel has a nice rooftop garden when you can enjoy the sun. The common areas are nicely decorated. They can arrange for you massage, tours and dinners. Breakfast is free.
Ashley
5 years ago
10.0
Pros: -This hotel has listed accurate walking times to the main attractions, which was appreciated. - The service was great, they were helpful and we were even warned about eating in particular areas that were known to serve old food to tourists. - Great water pressure and it stayed hot for a long time. We had a problem with the shower not draining and it was fixed immediately. -heater provided as well as extra blankets -good breakfast served daily at chosen time. Some people complained in the reviews about the breakfast and I'm not sure why. It was about the same every day; but you got coffee, tea, fresh squeezed orange juice with a slice of cake, warm bread, and a warm pancake-like component with butter and jams. It was delicious and filling. -super secure facility. Iron bars on the door that had to be unlocked whenever you entered or left. -beautiful patio and hotel Cons: -the bed is really hard; after living three years in Europe we are used to the firm beds, but this was more firm than usual. -we weren't given a tour so I didn't realize there was a patio on the roof. Was bummed when I realized we missed out on the sunsets there.
Jim
5 years ago
10.0
Excellent reception....staff extraordinary.....pleasant ambiance
Verified traveler
5 years ago
10.0
Superb place great staff. Could do with a little more TLC on roof terrace a wonderful area but needs a couple of new sun parasols as no shade and too hot to enjoy. Food is far better than local restaurants
margaret
6 years ago
10.0
A very sweet welcome with tea and cookies, breakfast each morning and a very comfortable and beautiful riad experience.
Verified traveler
6 years ago
10.0
Excellent établissement avec un personnel aux petits soins.
Verified traveler
6 years ago
8.0
La chambre traditionnelle avec sa magnifique baignoire
Barbara
6 years ago
10.0
Lovey Riad located in the Medina easily accessible without a long walk with luggage but do book a transfer through the Riad for your arrival. Super friendly,attentive and polite staff at the Riad will make you feel very safe and welcome. We were a family of 3 in one of the upstairs suites which was just as imagined with lots of Moroccan decor, and stone bathroom. We were there over New Year so cold at night and early morning but you have heating via the air con unit and also an electric plug in heater if needed-we were very warm in the room. Breakfast was served in the courtyard whatever time we arranged and was very peaceful there. Internet worked perfectly in our room aswell as the courtyard. We would recommend eating at Le Jardin only a short walk from the Riad and fantastic food and atmoshphere, Highly recommend this Riad. Thank you to Adil and Badas for a wonderful stay.
Verified traveler
6 years ago
10.0
Traumhaftes Personal... gut situiertes Riad. Alles top
Verified traveler
6 years ago
8.0
Sehr nettes Personal. Super Lage. Alles gut weiter so.
Luca
7 years ago
8.0
posto curato, tutti sono molto attenti alle esigenze dei clienti, gentili disponibili e volenterosi. Ritornerei senza dubbio una seconda volta.
Giulia
7 years ago
8.0
Riad molto carino, piccolo, abbastanza pulito, personale molto efficiente e colazione fantastica
Meco
7 years ago
6.0
Riad graziosa e confortevole, buona la pulizia, colazione discreta, senza pretese: mancava un po’ di varietà. Abbiamo avuto un grosso disguido: non ci è stato inviato l’autista a prenderci in aeroporto dopo che era stato richiesto e confermato dal Riad
Verified traveler
7 years ago
10.0
Very nice side, the staff is very friendly and the location in strategic position, near the souk and m A
Patricia
7 years ago
2.0
2x a few hours before we were to land, the hotel guaranteed by phone that they would have a driver at the airport. DRIVER NOT THERE. We called the hotel 5x, no answer. We were lucky enough to find another hotel at 1:30 am. Next morning several more calls were made, still no answer. I want my money back. I am contacting you late as I have been ill since returning. Travelers, DO NOT BOOK THIS HOTEL.
Verified traveler
7 years ago
10.0
I had a great time at Riad Cannelle. The host was very helpful, and the room was incredible. The only downside is the entrance- we walked around for a little while before finding the Riad (it is down a small alley, and there aren't any good signs for the entrance).
JHerm
7 years ago
8.0
Very warm and welcoming front staff. Greeted with tea and pastry (like at most riads). Nice large rooms, either a bath or shower depending on which room given. Beds standard like other riads. Host provided map and directions. Very helpful with arranging for taxi and breakfast at your requested time. Overall very good experience, would stay again. Entrance to Riad off a Main Street in Medina, but door is hidden in a smaller alley to the right. Difficult to find the first time and of course very annoying getting harassed by children, which happens on the way to any Riad.
Verified traveler
7 years ago
10.0
Amazing. First time in Marrakesh and after a long travel we were given a royal welcome. Excellent service and would recommend to anyone looking to visit Marrakesh.
Verified traveler
7 years ago
4.0
Un-pleasant , disappointing , cunning attitude of the hotel staff , Very good at praising standard of services they provide , but nothing in practice . This hotel charged us 300.00dirham on our departure , failed to provide us our prepaid return ground transport although we ask hotel manager to book in advance . A VERY TRAUMATIC EXPERIENCE
Verified traveler
7 years ago
8.0
Es un hotel en la medina para ver y meterte en la vida de Marrakech. El personal muy amable y atento. Desayuno muy bien. Instalaciones bastante correctas.
Philippa
7 years ago
10.0
A beautiful Riad in a pleasant neighbourhood, 5 minutes walk from great restaurants, cafés, Le Jardin Secret and all the souk shopping you could possibly want. Adil and the team at Riad Cannelle were kind, charming and ful of ready smiles and good advice. Highly recommended.
angelique
7 years ago
8.0
Riad calme et personnel chaleureux prêt à nous rendre service en nous indiquant des lieux sympas. Riad adapté à un bébé. Très bon séjour.
Monic
7 years ago
10.0
Un beau petit riad dans la medina de Marrakech.Cadre enchanteur, personnel très attentionné et que dire de la nourriture... un pur délice! Merci pour le bel accueil!
frederik
8 years ago
6.0
Marrakech kan være uudholdelig med konstante fupnumre fra arabiske mænd, der ønsker at plyndre dig for enhver mønt. I en sådan situation var riaden en tryg base.
Silvia
9 years ago
10.0
siamo stati benissimo in questo riad grazie alla cortesia del personale e alla pulizia del luogo. un angolo di paradiso nel caos della medina.
Dan
9 years ago
10.0
A well presented Riad that was a stones throw away from the start of the Souks and within walking distance from most major landmarks. Although within the busy Medina, once inside the Riad it is quiet, peaceful and relaxing with helpful and friendly staff day and night, and and beautiful, traditional decor. It was easy enough to find despite the maze that makes up the Medina.
Kristel
10 years ago
2.0
Séjour Horrible , d'ailleurs nous avions réservé pour 4 Nuits et nous sommes partis du RIAD CANNELLE dès la première nuit car c'était une catastrophe , très mauvais accueil , pas propre, odeurs de partout dans le RIAD... Nous avons signalé cela dès le lendemain matin en demandant à changer de chambre,mais il ne pouvait pas. Donc nous avons décidé de partir , et pour ce faire il a fallu que nous réglions la totalité du séjour sous la menace de ne pas nous rendre nos passeports. Furieux et dégoûté par ce RIAD nous avons donc vite réglé et sommes partis dans un autre RAID qui lui était à la hauteur des photos commentaires et au même tarif. Je ne vous le conseille vraiment pas, nous sommes vraiment en colère d'un tel accueil et lieu ... Alors que Marrakech est une superbe ville et de nombreux endroits et Riad sont magique
Missael
10 years ago
8.0
La atencion del personal sobresaliente en un pais con tan poco nivel de servicio
CARLOS M
10 years ago
8.0
This was my first experience staying in a Riad, is completely difference to a regular hotel living. Was great, living like in a private castle. But you have to be prepare to deal with the neighborhood that is a little difficult. If you want to know Marrakesh as a regular resident this is the place to choose. Alic and Bad knows how to deals with everything you will need.
Scott
10 years ago
10.0
We found this was a fabulous place to stay for a real feel for Morocco. Being based in Medina gave us the opportunity to explore the old town souks on foot and the Riad staff were always on hand to give advice and directions. We really liked the fresh mint tea we were served on arrival, and thoroughly enjoyed the Tagine meal we ordered one evening, it was cooked to perfection. Knowing the ingredients had been bought at the local market and prepared on site that day made it really special. Our room was well appointed, clean and beautifully decorated in the local style, and our en-suite bathroom was perfect. The roof top terrace was lovely, although this time of year meant it was too hot in the day time to enjoy it properly. We would highly recommend a stay here for anything from a few days to weeks. There is so much to see locally, and the staff are so friendly and helpful. It was truly a piece of lovely calm in a hectic city. I wouldn't hesitate to book here again.
Verified traveler
10 years ago
10.0
Very nice riad and good location for exploring the medina and the markets. We had a wonderful stay. The hotel staff is friendly and helpful and there for us whenever we needed them. They helped us with maps, suggestions, printing boarding passes.
Terence
10 years ago
10.0
Great place to stay....would definitely return
Verified traveler
10 years ago
10.0
A nice riad - quiet and reasonably comfortable, and with WONDERFUL staff!
Mo
10 years ago
10.0
Staff excellent always there to help. Hot water is not great and the rooms can get quite cold at night. Riad is really hard to find at night especially when they close some of the routes so be aware. Beautiful looking riad. Will recommend in summer or if you like the cold ;)
Verified traveler
10 years ago
10.0
Great service. Very comfortable room. As with many reviews seen it may not be that easy to find the riad until you get your bearings. The riad can organise a taxi for you - this worked very well.
Jose
10 years ago
6.0
Overall a very nice riad with very friendly staff, however the rooms were extremely cold during the night. The staff tried to make the room temperature more comfortable with heaters and covers but it was still very cold for the night. Probably it is great for summer.
K S
11 years ago
8.0
We stayed 4 nights at the riad. Room was spacious and all conveniences thoughtfully provided. Breakfast was quite good. Staff were extremely helpful and courteous. Badr was soft spoken and very apologetic about noise from a early morning rooster and noisy guests in the downstairs room. Adil spoke English well and was efficient and helped find us a day trip. But he is not at all pushy which we liked, unlike the hotel in Fes. Recommend taking the transfer to the hotel if this is your first time as finding the place could be tricky. Once at the hotel it is possible to navigate using the map and Google maps. Riad is about a 15 minutes walk from the main square Jmaa el Fnaa and the Medina or you could take a Petit taxi which we never did.
Verified traveler
11 years ago
10.0
Just on the edge of the main area in the medine. Marrakech is very full of tourists. At first very difficult to find but once you get your bearings taxis drop you off very near. Staff very helpful. Very pleasant courtyard. Air conditioned rooms but sheet could have been a bit larger. If you ask they will cook an excellent evening meal and it was served beautifully.Could have been a bit more generous on soap and there was no shower gel or shampoo. All in all can highly recommend
Joshua
11 years ago
10.0
Returned to the hotel after taking a side trip to another city. Originally left our bags there and when we got back in, we were able to go straight to our rooms and our bags are already inside. Also, even though they were two reservations, they didn't make us pay for both stays until the end of our second stay. Staff was very helpful friendly. We wanted to see what the other rooms were like as they were all different in case we came back, and since nobody was using them at the time (off season). All the rooms were great, but of course the more expensive ones were bigger and fancier. Still, all rooms were nice and I'd be willing to stay in any of them. Gave us free mint tea to our room when requested. A must stay! However, while it is easy to get to, it is hard to initially find, make sure to avoid the seedy taxis and arrange a pick-up if you don't know how to get there.
Joshua
11 years ago
10.0
Needed a hotel for Marrakech. Got to the hotel, greeted with mint tea while our room was being prepared. Stayed in the hotel, the staff was very welcoming and friendly. Room is great and even has a sort of balcony to the inner courtyard, which itself is beautiful. The breakfast in the morning was nice. Upon finding out that we had no hot water, the staff allowed us to use a shower in an empty room for the night, and we had hot water by morning. This was the first of two stays in this hotel (left the city and came back), and since I didn't want to lug my suitcases for an overnight trip in another city, they allowed us to keep our baggage in the hotel. If you do not know how to get to this hotel (ex: you're just arriving), I HIGHLY suggest you ask for the shuttle to the hotel from the airport. They said they send out emails. Reply to it. I don't remember seeing one (might be my own fault, not sure), but feel free to call the hotel or email them. The hotel is difficult to find in a narrow alley and taxis like to rip off tourists and they even get you to use a "guide" who ask for way too much money (if this happens to you, don't feel pressured to pay them anything near what they want, they are just kids scamming you).
Mimikins
12 years ago
10.0
The riad was hidden down a couple of alleys - but don't let that put you off. It is in the perfect location for sightseeing the 'real Marrakech'. After your first day out, you soon find your way around. The owner was incredibly welcoming and the riad serene and peaceful. This is a traditional riad and was very clean and comfortable. Make sure you have at least one meal here as the food was amazing, and designed to suit your tastes. I would definitely recommend riad Cannelle.
Verified traveler
12 years ago
10.0
Great staff, trustworthy, helpful, kind. Highly recommended! Nice grounds and close to everything.
magi
13 years ago
4.0
It was totally suprising and unexpectedly different than what you advertised. It was a small house with four bed room in a very bad neighbourhood that no one even knew how to takes us there. We stayed the first night and lost the money for secound night because we moved to another Riad.non of the info on this hotel was accurate except the owner was nice and food was not bad. It was not hotel to stay in it.itvwas basicly some ones small house used as a hotel.hotels.com must revise the info on this Russ. The beading was not clean. No clean twols.
Verified traveler
13 years ago
6.0
The staff was very nice & accommodating but the room was a disappointment to say the least. We were upgraded to a suite (at no cost) which was nice....until we saw the room. The toilet only worked some of the time and the shower had serious drain issues & a lack of sufficient hot water. The bed was incredibly uncomfortable & the linens sketchy. The riad itself is lovely & located conveniently and the staff was lovely, the room just needed some attention.
Verified traveler
13 years ago
8.0
It was a very nice Riad and the service was great. We did not get a large room and the size wasn't very big. If you were to stay here, I would recommend getting one of the larger rooms.
Anita
13 years ago
6.0
the riad was nice, but in the evening men hang around the front door which wasnt good even though they seemed to be no problem i didnt like it especially at night. the breakfast could have been better, the last time i was in the city we have croissants and fruit, there's was a bit dull. the friendly staff couldnt have been better, really lovely but it wasnt a 4star riad and i will not stay there again as i think i can do better for my money.
Tony
13 years ago
8.0
The first thing you see when you are dropped off is a door at the end of an alley and you think "what am I doing here?" However, the door opens to a calm peaceful world where the owners and staff look after you very well and are very friendly. My room was very clean and tidy but as a double room it would be a little snug for 2 people. As the room opens onto the open courtyard you can feel the cool night air so you need to wrap up for bed at this time of the year. It is a daunting walk down to the main square as you run the gauntlet of numerous souks and their charming but persistent owners! The trick is not to look at them or their goods and they leave you alone. If not though resign yourself to haggling and having to buy something! Eating at the Riad is recommended as the meal I had on my last night was very nice. Expect to pay 20 euros for a 3 course meal. Overall the Riad is well worth visiting and a pleasant change from the standard chain hotel room.
luvvin_it77
14 years ago
10.0
A very friendly riad run by Adil and Badr. These guys make you feel very welcome and have great knowledge of the local areas. The riad is a very serene place where you can escape the chaotic culture outside. We had a lovely 4 poster bed with lounge area and ensuite. The outside surrounds as with most riads within the medina and juxtaposed with local life which on first sight seems a bit threatening but you soon realise its not the case. Food in the riad was OK, the tagine a bit lacking in flavour. Best food by miles is in the square with the local guys who set up sausage and kebab bbqs every night. The local restaurant that the riad recommended is extremely expensive - a fixed price of around £100 for 2 people vs a typical evening meal price of £20. A wonderful riad for an amazing city
Jen
14 years ago
10.0
On arriving at the riad via a very scary alley way I thought what have we done. However as soon as were in the riad all doubts vanished. The riad is beautiful. Is so peaceful in the main courtyard in the hotel and we were welcomed with a cup of tea while our bags were taken to our room. Badr the night manager was an absolute gem. As we had arrived when it was dark and we wanted to go out for food he was more than happy to take us to the main road to get a taxi and help us with landmarks so w could find our way home again. The riaad is perfectly placed for the souks and only takes ten minutes to walk to the main square. The day manager (cant remember his name!) took us half the way to the square during the day and helped us get our bearings. Nothing was too much hassle for the staff at the riad. After a long day of shopping we got back and sat in the courtyard asking for coffee which was no bother and arrived with cake too! Breakfast was traditional morrocon breakfast of Cake and bread. Delicious. Topped off by a wonderful cup of coffee. Would go as far to say the best coffee i have ever had! Mini bar in the room was great and was no trouble to get this topped up (we had to ask for more beer which again was no trouble) and was very reasonably priced. I would recommend this riad to anyone and will definately stay here if I return to Marrakesh. If I had to find a bad thing too say it would be that I had to ask for toliet roll twice as not enough in the room :)
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derb sidi ben said, n° 10, riad laarouss, Marrakech, MA
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