InsiderInns - Get Closer to the Dream

valerie

1 week ago

8.0

Le calme, la gentillesse du personnel et la propreté

Cons: La TV n’allait pas. Personne n’a pu arranger le problème. Ampoule dans salle de bain défectueuse. Douche pas chaude.

Andras

1 week ago

10.0

Nagyon kedves személyzet.

Sally

2 weeks ago

9.0

The bed was very comfortable and warm. The room was spacious. Roof terrace was nice to chill out on. The staff were extremely friendly and helpful. The breakfast was very good.

Cons: The shower took 5-10 mins to heat up and one time it didn’t and there was no hot water. The pressure also was a bit rubbish. Other than that, I can’t complain.

Muireann

2 weeks ago

8.0

The location is fantastic - close to places like Dar el Bacha and a super base to explore Marrakech. The staff were very kind and thoughtful, going so far as to arrange a chauffeur for me one evening and to walk me down to the car both on that evening and on the morning of my departure. The breakfast every day was an absolute feast, and the rooftop couches were a peaceful spot to enjoy the sunsets and evening breezes. The room was a little small, but this was not a problem as I was out every day. The bathroom was well stocked and had very nice products. The place was spotless.

Cons: Nothing! Everything was great.

Kendika

2 weeks ago

8.0

Very accessible, staff were helpful

Cons: At times information was misunderstood between driver, us and staff.

Jonathan

3 weeks ago

8.0

Luisa

3 weeks ago

8.0

Really friendly and helpful staff Cute breakfast The terrace is also beautiful

Cons: We had a small room for two night even though others seemed to be free

Balducci

3 weeks ago

10.0

Rita

3 weeks ago

10.0

La posizione è ottima e lo staff è stato accogliente e super gentile.

Maribel

1 month ago

10.0

El trato tan agradable de Halid, siempre con una sonrisa y dispuesto a ayudarte. Nos preparó unos desayunos buenísimos para empezar con energía el día. Habitación amplia con cama cómoda, dos almohadas y decoración típica árabe. El Riad tiene una pequeña piscina en la terraza que va muy bien para los días de calor sofocante, unas cuantas hamacas por si quieres tomar el sol y una zona techada con sofás por si quieres tomar el aire a la sombra. La ubicación es perfecta, dentro de la Medina, en una zona tranquila a unos 8 minutos caminando de la plaza Jmaa el Fna.

Cons: Quizás diría que de la ducha no terminaba de salir el agua caliente pero con el calor sofocante que nos hizo, no fue un problema

Raluca Mariana

1 month ago

9.0

Personalul ospitalier, zambitori mereu, saritori sa ajute

Cons: Terasa superioara are nevoie de imbunatatiri majore, piscina cu apa rece si mica ca dimensiune, prosoape la baie uzate si lenjeria de pat de asemenea

Marion

1 month ago

9.0

L’emplacement La deco Le toit terrasse

Cons: Rien

Bram

1 month ago

10.0

Alles goed geregeld en vriendelijke eigenaar

Cons: Niks

JOAO PAULO

1 month ago

8.0

O staff era muito simpatico, especialmente o Sr,Ayoub,

Cons: nada

Louise

1 month ago

8.0

The staff were amazing and went above and beyond. Nice ambiance and quiet surroundings. The breakfast was homemade and delicious. Room was spacious. Roof terrace was an added bonus. Good location.

Cons: We had to move room after the first night as the single bed sloped a lot and it was not possible to sleep at all. The mattresses were also slightly uncomfortable. However they did move us to a much better family room for the rest of our stay.

Franck

1 month ago

9.0

Khalid, Habib et tout le personnel est d’une extraordinaire gentillesse !! Tout a été fait pour rendre notre séjour agréable et répondre à nos demandes. Nous garderons un très bon souvenir de notre séjour en bonne partie grâce à leur sourire et leur disponibilité ! Le Riad a beaucoup de charme. Il se trouve dans un quartier calme tout en étant bien situé dans la médina.

Cons: À part la climatisation pas toujours très efficace (mais cela n’a pas vraiment nuit à notre séjour), tout était agréable !

FORMENTIN

1 month ago

7.0

Bo

1 month ago

9.0

Anna

1 month ago

10.0

Отзывчивый персонал, помогли составить оптимальный по городу, дали советы по перемещению между городами, приготовили отдельно очень вкусный ранний завтрак. Прекрасное расположение, рядом много ресторанов, магазинов и достопримечательностей.

Giorgio

1 month ago

9.0

Abbiamo trascorso un soggiorno meraviglioso in questo Riad, un’oasi di pace e bellezza nel cuore del Marocco. Ogni dettaglio, dall'accoglienza alla pulizia, dall'arredamento alla colazione deliziosa, ha contribuito a rendere la nostra esperienza indimenticabile. Un ringraziamento speciale va a Khaled, che si è prodigato in ogni modo per farci sentire come a casa. Sempre disponibile, gentile, attento e premuroso: la sua presenza ha fatto davvero la differenza. Complimenti sinceri alla direzione il Sig Adberrazzaq che ci ha supportato nella gestione del nostro soggiorno e per avere nel proprio staff una persona così eccezionale. Anche il resto del personale è stato impeccabile: cordiale, sorridente e sempre pronto ad aiutare. Consigliamo vivamente questo Riad a chiunque cerchi un’esperienza autentica, rilassante e di buon livello. La posizione è ottima nella Medina, comoda per raggiungere a piedi e in totale autonomia le zone di interesse storico (verificare orari di apertura e prenotazioni perché ad esempio i Giardini Majorelle sono a numero chiuso e con ingressi per fascia oraria) e i mercatini di artigianato. Torneremo sicuramente al Riad Nasreen se a Marrakech.

Cons: Nulla da segnalare

Hélène

1 month ago

9.0

Fabio

1 month ago

10.0

Molto gentile e disponibile. Colazioni sempre molto buone ed abbondanti. Colazioni in stile tipico del luogo.

Hanna

1 month ago

10.0

Serena

1 month ago

5.0

Great location, walking distance to a lot of good restaurants

Cons: When I first arrived to check in after specifically booking a twin room, the twin room they offered was dirty, not ready for guests, no air con. They begged for us to take the double room instead as it was clear the twin room wasn’t appropriate for guests. We eventually took the double room which was notably different. There were still some cob webs in the bathroom but it was miles apart from the first room. The staff did try their best to turn our stay around and were helpful.

John

1 month ago

9.0

Spitzen Service von allen, insbesondere Chalid und Rita. Die Nähe zur Altstadt und die nahe Umgebung.

Pierre

2 months ago

9.0

Personnel très sympathique et aux petits soins pour ses clients Très bon emplacement calme dans la Médina Très bon repas préparé par Rita

Cons: Pas beaucoup de pression à la douche

Anja

2 months ago

10.0

Das Personal ist überfreundlich und zur jederzeit Hilfsbereit. Die Lage ist perfekt, man ist schnell im Zentrum oder kann auch gut abgeholt werden für Ausflüge. Alles in allem das perfekte Riad für einen Trip nach Marrakesch.

Jose

2 months ago

10.0

El trato tan agradable de Halid, siempre con una sonrisa y dispuesto a ayudarte. Nos preparó unos desayunos espectaculares, buenísimos para empezar el día con energía. La habitación es amplia, camas cómodas con dos almohadas y decoración típica árabe. El Riad tiene una pequeña piscina en la terraza que va genial para refrescarse en los días de calor sofocante. También hay una zona con hamacas y otra con sofás por si quieres estar a la sombra. La ubicación es perfecta, dentro de la Medina, a unos 5 minutos caminando de Koutobia y unos 8 minutos de la plaza Jmaa el Fna.

Cons: Quizás que de la ducha no terminaba de salir agua caliente pero no fue un gran problema

EDUARDO

2 months ago

10.0

Everything was right on the spot, they make you feel like home, all the staff was very friendly and helpful. After arriving from the dessert we had a welcome tea and cake. Breakfast was made with love and every detail of the Riad was more than perfect. The Bed was very comfortable and the Bathroom big and the shower was great. Thank you so much for your hospitality we will be back!

Bernard

3 months ago

10.0

Le personnel L'atmosphère reposante La localisation

Cons: Rien

Simona

4 months ago

10.0

Simona

4 months ago

10.0

Il soggiorno presso questo Riad è stato eccellente! Il personale è accogliente, disponibile e attento a soddisfare ogni esigenza dei clienti. Le stanze sono pulite e confortevoli, dotate di tutto il necessario. La colazione servita al mattino è ottima e abbondante, inoltre abbiamo anche usufruito della cena e il rapporto qualità prezzo è super conveniente. Situato a pochi passi dalle principali attrazioni di Marrakech, posso dire che sicuramente ci ritorneremo. Grazie di tutto per aver reso il nostro soggiorno a Marrakech ancora più bello!

Susan

5 months ago

9.0

Location was very good. Convenient for sightseeing and tours.

Cons: Nothing

Luke

5 months ago

9.0

The building is beautiful and the staff were exceptionally helpful - Khalid and Habib looked after us wonderfully, making sure all our needs were met. The rooms were comfortable and cool even in 42 degree heat. It's right on the edge of the souks and has easy access to the main sites, but is also easy to get to by car so you don't have to drag your bag through miles of alleyways. I really recommend using their Hammam too.

Cons: We liked the pool but it's smaller than it looks in photos - more like a big hot tub but cool.

Luhar

5 months ago

9.0

Goncalo

5 months ago

10.0

Everything

Cons: N/A

Amanda

5 months ago

8.0

The staff were lovely, friendly and helpful and made for a very good atmosphere.

Cons: The breakfast had too much bread which we felt bad about wasting although sometimes the birds in the courtyard got to it before us!

Christina

6 months ago

9.0

Great location, quiet, yet near to the busy street and good connection to the medina.

Cons: Please repair the bedroom door.

Zulakha

6 months ago

5.0

Bisam

6 months ago

10.0

Amazing staff - everyone was amazing. Room was slightly small, but service made up for it

Barbara

6 months ago

9.0

Breakfast was substantial,beautifully presented,including special features such as home made yogurt flavoured with vanilla, fresh fruit juice pains au chocolate, local typical pancakes or pastriesBed was really comfortable. Air con was excellent. Fridge provided in room . .

Cons: Lock on room door was damaged and staff did not manage to repair it before we left. Staff were extremely pleasant and accommodating in all other respects.

Ben

6 months ago

10.0

Loved our stay at Riad Nasreen, the staff were beyond exceptional especially Khaled and Habib, they made us feel right at home! They went above and beyond to be friendly and helpful everyday! The breakfast was delicious. Overall a peaceful, wonderful place to stay.

Corina

6 months ago

10.0

The staff especially Khalid and Habib were very friendly and always accommodating. Very keen to make our stay as nice as possible. Even allowed us to check out later due to our flights being late

Cons: It can get a bit noisy during night but that's expected with the inner courtyard/riad setting. Did not mind it at all but maybe something to keep in mind if you would prefer it to be more quite.

Samrat

6 months ago

10.0

Our stay at this wonderful Riad was absolutely amazing! The hospitality was incredible thanks to the friendly staff. Each of them always had a smile on their face and loved talking even with the language barrier. The two boys in charge of the place were very energetic and informative about the local area. The room was spacious and had a traditional vibe to it. The chef cooked us a delicious dinner and the daily breakfast spread was also yummy. Overall our experience at Riad Nasreen was 10/10.

Manuel

6 months ago

8.0

Jenny

6 months ago

9.0

We received the warmest welcome & were looked after so well during our stay. The riad is peaceful, beautifully decorated & well located (it doesn’t take long to walk to any places of interest) Breakfast was a highlight every day with fresh yogurt made on their kitchens & delicious fresh orange juice & coffee.

Cons: The only issue we encountered during our stay was with the hot water but this was quickly sorted for us.

Julie

6 months ago

8.0

Janet

7 months ago

8.0

Very friendly staff. Peaceful.

Rogers

7 months ago

9.0

We had a wonderful stay at Riad Nasreen. I really loved the location - it was in the medina, but only 2 min from a corner where you could catch a cab or orient yourself. We went both north and south for various activities. It felt central, but not chaotic. The staff displayed the typical wonderful Moroccan hospitality and everyone did their absolute best to make our stay wonderful

Cons: We stayed during Easter, so the price for our room was much higher than usual. I would consider this a lovely mid-range stay, but we paid on the higher end.

Serafina

7 months ago

9.0

A quiet oasis in a superb location. A beautiful old building with stunning views across the city. Abdullah Latif was so kind , helpful and gracious. And Hita the cook bakes the best cakes and serves delicious mint tea.

Cons: A bit more breakfast - perhaps some eggs or dates etc

Simon

7 months ago

10.0

Aranda

7 months ago

10.0

We had a fantastic stay at Riad Nasreen. It is truly an oasis of tranquility in the heart of the Medina. The staff is extremely dedicated and professional – special mention to Khalid, who always has a smile on his face. The team also helped us with our airport transfer, and our rooms were cleaned daily. We really enjoyed the breakfast, which featured a variety of delicious Moroccan breads and cakes each day. It was our first time staying at a riad, and the highlight for us was being able to relax on the beautiful terrace. We can honestly recommend this lovely riad.

Iolanda

7 months ago

8.0

We had a fantastic stay in this Riad. The location was perfect, central but at the same time very quiet. The breakfast, which was typical Moroccan, was lovely. The staff was extremely friendly and welcoming.

Kevin

7 months ago

10.0

Good location, very nice and helpful staff, good breakfast and beautiful riad

Mairead

7 months ago

8.0

Jacquie

7 months ago

10.0

everything

Cons: The staff

Fiona

7 months ago

10.0

Habib was so welcoming, kind and friendly, we loved the Riad and everything about it, perfect location, beautiful inside and the rooftop area was a welcome bonus. Highly recommend 😊

Jacqueline

8 months ago

10.0

Had a really wonderful time at Riad Nasreen! Khalid, Abdul and Habib were lovely and made us feel very welcomed and looked after. They gave lots of information and advice about things to see and do. The service is brilliant. Location is excellent and near to everything, yet tucked away so private and peaceful. Food was exceptional!

Cons: There was nothing. It was a very good experience so we're planning to return later this year.

Barry

8 months ago

9.0

Alicia

8 months ago

10.0

Special thanks to Khalid, Abdul and Habib for the warm welcome and the fun stay! They made the experience 10 times better. They clean your room every day and serve a nice breakfast. The manager is always open for a good talk

Nicola

8 months ago

8.0

Tom

8 months ago

10.0

The welcome, and the quality of the room

Bernadette

8 months ago

8.0

The Riad was fantastic , far better than a hotel. The location was amazing, within the Medina (old city) walls, and close to the central attractions, but not too far from a taxi drop off point (cars can't get to all parts of the Medina). The interior of the riad was not only beautiful & peaceful but it smelled amazing and was a pleasure to stay in. The staff were incredible and made you feel so comfortable , they were friendly, helpful and flexible with any requests. The rooftop terrace gave the opportunity to relax & unwind after a day in the souks.

Joserego

8 months ago

8.0

Overall experience was great, the staff are amazing and really made the trip feel special.

Laure

8 months ago

9.0

We had a great time in Riad Nasreen! The people who worked there were very friendly. There was a nice view on the terrace and there were nice facilities. We got to know the Moroccan kitchen in every breakfast.

Cons: Because of the Ramadan, there was no bread for breakfast. Also some families were really noisy at night and we could hear it in our room because of bad isolation.

Robert

8 months ago

7.0

Location, staff, achitect of the building.

Cons: Difficult to get luggage to and from the location from the road. Shower didn't drain properly.

Kim

9 months ago

9.0

Staff were excellant...very friendly + helpful

Mohammad

9 months ago

9.0

location terrace courtyard

Cons: bed bed bed

Alexandra

9 months ago

9.0

Great breakfast!

Cons: Pick up at the airport was late.

Mustafa

9 months ago

8.0

Staff were very friendly and helpful. The riad is beautiful and the location is excellent.

Cons: Our room was a little small and the wardrobe was of no use. We only had one bedside table and light. Breakfast could have been better. The swimming pool is very small.

Clive

9 months ago

10.0

Great location

Cons: Very authentic

Alejandro

9 months ago

7.0

Chantal

9 months ago

7.0

The staff were very friendly and helpful. They made the effort to always talk to us and made us feel very welcome. They brought us a lovely breakfast selection each morning at whatever time we requested. The location was very good, in a quieter part of the city away from tourist traps. Good restaurants around. The rooftop area is pretty and good loungers but pool is tiny and in shade most of the day.

Cons: Despite asking for a quiet room we were put in the worst room in the riad the first 3 nights of our stay. It was a small room directly by the breakfast area/entrance and space where everyone passed. The bed was uncomfortable and the noise at night terrible! No one else had a room as bad as ours. The staff apologized many times but could not move us sooner. We eventually got moved to the upper floor where everyone else was and the room was more comfortable, bigger bathroom and bed, better lighting. The noise at night is very bad largely because the doors and windows are not tight and you can hear even quiet conversations outside your door. Also the overnight staff should have asked guests that came in at 1-2 am to be quiet or go to their rooms instead of talking loudly in communal area.

Mirza

9 months ago

10.0

The staff were great Khalid and the staff were brilliant they were friendly kind and were just there for any of your needs breakfast was a filled table every morning

Cons: Nothing

Emilia

9 months ago

8.0

The Riad was very well decorate and generally very clean. Me and my partner visited Marrakech in January so the Riad was generally very quiet. There are sun beds on the rooftop as well as tables and a shaded area, perfect place to enjoy your breakfast or a place to relax. The rooftop included a pool which is always a plus in the summer. As we visited at peak of their winter, we didn’t use the pool but it looked generally clean. The staff were very accommodating, throughout our stay and made the stay very comfortable. At our initial arrival, We were greeted by Khalid, who served us a Moroccan tea before giving us a tour of the Riad. Khalid was also very helpful in food recommendations and well as places to visit/ activities to do. The room had an air conditioning/ heating so very accommodating to all types of weather!

Cons: If you plan on travelling in their winter period, bring some warm clothes! The roof was opened during our stay which made breakfast a little cold. The Riad did try to warm up the room we were sat in for breakfast but also good to have extra warm clothes!

Tanya

9 months ago

10.0

I can not recommend this Riad enough. It has a central location that is easy to get everywhere you want to go, with a beautiful interior. But what made this our favourite place to stay in Morocco (we stayed in 3 different places during our trip) was the staff. They were the friendliest people we have come across. They genuinely cared and were interested in your day. Nothing was too much trouble and when you returned of an evening you felt like you were ‘going home.’ If we went back to Marrakech, we would only stay in this Riad. Thank you Khalid and team for an absolutely perfect stay.

Cons: Nothing.

Mark

9 months ago

10.0

Jon

9 months ago

10.0

Very friendly staff and helpful. The rooftop was excellent

Cons: More cooked breakfast

Silvio

9 months ago

9.0

Wonderful staff...they prepared a very early breakfast for us since our flight was early in the morning

Sarah

9 months ago

5.0

Rooms freezing , even with heater on , noisy if you are on ground floor Great shower though

Cons: Freezing cold

James

9 months ago

10.0

The staff were extremely welcoming. Both Khalid and Abdul went out their way to make the riad feel like a home to us. The beds were comfy and the rooftop was a perfect hideaway to enjoy the sun and a quick dip in the pool. The breakfast was also amazing - it filled me up for the entire day!

Cons: Nothing.

Nicola

9 months ago

10.0

Great accommodation, lovely quiet location but close enough to walk to the city. The staff were amazing. It was great value for money. We loved it!

Cons: Nothing really, but if I were really being picky I would say the beds were a little on the hard side. That's it

Karen

9 months ago

10.0

Beautiful riad in a perfect location . Staff super helpful, bubbly, friendly and knowledgeable.

Cons: Nothing

Ross

10 months ago

9.0

It’s tucked away down a quiet street away from the noisy streets of Medina. The staff are super friendly and helpful. The breakfast is good and changes each day. Just be mindful that the selection is very sweet - pastries, cakes, jams, pancakes etc.

Armando

10 months ago

10.0

Really nice! Recomended

Roisin

10 months ago

10.0

Brilliant location, loved the street we were on, had lots of local restaurants and street food. The riad was beautiful, staff attentive and friendly, and rooms were spotless and comfortable. The staff even arranged a delicious cake and sang happy birthday to me :)

Christopher

11 months ago

10.0

Susan

11 months ago

10.0

Perfect location, felt safe, staff couldn’t do enough for us

Cons: We had to go home

Al-ghabban

11 months ago

8.0

The staff made our visit amazing. Khaled and Abdul Atif were kind and thoughtful, and noticed when I was cold, and brought a heater. They always had time to help us understand more about Moroccan culture, and were both knowledgeable and proud of it. Their enthusiasm was contagious. The inner courtyard of the riad, and other public places were very beautiful. We had a fantastic and generous breakfast there every day. The room, with twin beds as I'd requested, was a bit small, and tired, and there was no heating. It didn't have a hairdryer, although one was available on request. The toiletries were not replaced when we'd used them, and tea was charged for. No water was left in the room. It all had a bit of a cost conscious feel, compared to the other riad we stayed in, which obviously wasn't the fault of the staff, but of the owner. It lacked that real feeling of hospitality that the team tried so hard to give. I had a hammam, and a massage, and whilst the woman was lovely, and good, both the hammam and the massage room were cold, which spoilt the experience a bit. It has the potential to be fabulous: it's in a great location, is very beautiful, and the staff are warm and friendly. A bit more attention to detail, maybe providing slippers for the hammam, and tea afterwards, and redecorating the room to add a little more comfort would make this a fabulous place to stay.

Cons: See above.

Lindsay

11 months ago

10.0

It was so pretty clean and inviting

Cons: Nothing it was all lovely

Donald

1 year ago

10.0

Daniel

1 year ago

7.0

location, food, roof terrace

Cons: we booked a twin room for 1 night for a work trip, we are two big guys, the room they allocated us on arrival was tiny !! we could barely fit at the same time, 1 night was ok, any longer would have been impossible

Joanne

1 year ago

10.0

Staff were absolutely lovely! Always welcoming and smiley, nothing too much trouble.

Cons: Nothing about the Riad itself. It's inside the old town though, so can be tricky to find when you first arrive. Taxis don't get right up to it.

Sandra

1 year ago

10.0

The riad and the room was very nice. And the medina is very close. You have a nice rooftop and we had (good) breakfast (with eggs) there in the morning with the morning sun 😍 Khalid Atis was a very friendly men. He had very good recommendations: a very good restaurant nearby with dancers and helped us with a lot! Thank you 🫶

John

1 year ago

10.0

Perfectly situated in the Medina to explore Marrakech. The room was small and basic but very clean with a comfortable bed and great shower. The staff were simply amazing and could not do enough to help you. If you get a chance take advantage of the Riad's Hammam.

Cons: Nothing.

Karīna

1 year ago

9.0

Staff, room, patio, breakfast, location.

Cons: Pillows were too big and no option to choose.

Jesper

1 year ago

8.0

The staff where fantastic.

Cons: The smell from sewr sometimes.

Rutger

1 year ago

10.0

Khaled and the team are phenomenal! Love the energy they bring and the serenity of the location as well as its proximity to the Medina in Marrakech. To be honest, the little area outside the Riad is the most authentic part of the Medina (much more than the central area) and if I go back I will definitely stay here again!

Cons: Really no comment - maybe the lighting in our room as we were on the ground floor and it could use a warmer lighting situation (but that's due to my personal preference and it was fine!)

DEBBIE

1 year ago

10.0

Absolutely beautiful riad! The hosting was fantastic - another level. We had a lovely stay and wish we were there for longer. It’s in a great location, food was lovely, thanks again for a brill stay!

Shawn

1 year ago

10.0

Great staff and great breakfast. Everyone was super friendly and very accommodating.

Quee

1 year ago

10.0

Great location, 3 minutes walk from the Bacha Palace. Riad staff provided exceptional hospitality and service, with genuineness to share culture and befriend. Breakfast was generous.

Cons: The alley outside is a little chaotic but none of the Riad's fault. Gentle tip to ask ur taxi to drop you to Dar Marjana or Dar Moha so that you do not have to walk too much with your luggage.

Chris

1 year ago

7.0

Riad is very traditional and a joy to be in. It could do with a small amount of maintenence but generally it's authentic, clean and well kept. The central courtyard is a beautiful space we would have loved to had dinner here but the menu was not really well presented. I am sure it would be good and would have tried if we were there one more night. Roof terrace is great but undersied, perhaps this was due to the hear. I wouldnsay some TLC is needed up there to justify the 4 Star rating. Staff were all very nice and helpful

Siva

1 year ago

10.0

The hospitality and the cleanliness. Big Khaleed, Small Khaleed, Habib & Rita were wonderful. Not to mention the others.

Cons: Nothing

Tim

1 year ago

10.0

Stunning, clean and friendly

Nina

1 year ago

9.0

Akam

1 year ago

9.0

Riad Nasreen was the perfect base for us to explore everything that Marrakech had to offer. The Riad was very charming and peaceful, alongside being exceptionally clean. The breakfast was lovely and traditional, a welcomed experience first thing in the morning. The highlight of the stay were certainly all the staff, who always went out of their way to ensure that our stay was perfect. They were always super attentive and provided great tips/guidance, which was much appreciated. Thank you for having us!

Cons: The pool was not in use.

Anna

1 year ago

10.0

The best staff 👌Always ready to help😁 THANK YOU SO MUCH ALL OF YOU !!! Perfect location. Delicious breakfast. Riad is very clean. We had an amazing 4 night stay there and definitely will be back 😃

Cons: Nothing to complain

Vicki

1 year ago

9.0

Beautiful Riad in a great but quiet location. Very clean and comfortable with a big Moroccan breakfast in the morning. The staff are exceptional, especially Habib who greeted us on our arrival and was brilliant throughout, always helpful always kind. The rooftop dipping pool was a real bonus and there was a great shaded space to relax out there.

Cons: We couldn’t get the tv to work but to be honest it didn’t really matter and we never asked to have it looked at.

Matthew

1 year ago

9.0

Friendly staff. Great location. Moroccan feel.

Beattie

1 year ago

10.0

Place was spectacular. Very comfortable and charming. Staff were so helpful and accommodating, especially the night staff Habib. He helped us get a very early taxi at 3am to the airport and insisted on accompanying us to the taxi and helping with our luggage. He even got us tea and something to eat before we left

Cons: There was nothing I didn't like about riad nasreen

PHILIP

1 year ago

10.0

Great place to stay, a little out of the thick of it at about a 15 minute walk from the Medina. Good hosts / staff. Room was big and had a central living room with sofas which was ideal for us. Parking was around the corner on the street for €10 a night. No big issue. A/C was good and the Riad is significantly cooler than on the road. If you intend to drive be aware that other road users are nuts and you need your whitts about you! The Riad is down a side street so you can’t park up outside it. It’s a 5 minute walk down some back alleys so leave the car close by, check in and ask one of the very helpful staff to help sort you out a parking spot. Included breakfast was good, I’m regretting not having an evening meal here but we just never got around to it. Sun loungers and small pool are upstairs on the roof. The city is quite dusty though so as soon as it’s been cleaned you get a bit of dust on tables etc. Wouldn’t hesitate to recommend

Ange

1 year ago

10.0

The staff were excellent, always there to help. I required a doctor and they arranged this for me with no trouble. They were exceptionally friendly. The room was very clean. We were very well cared for.

Cons: I did feel like the room was very over priced. The facilities and the raid were beautiful but our room was pretty basic for the price. it was on the lower level and quite noisy, other guest would be having breakfast outside our bedroom window and it didn’t feel very private. I asked if we could upgrade and be upstairs but this didn’t seem possible. I wasn't keen on the breakfast as it mainly consisted of sweets.

Edilson

1 year ago

8.0

David

1 year ago

10.0

Lovely comfortable Riad - cannot fault staff all of them were really friendly and helpful - and kept checking in with us to see if they could do more.

Manish

1 year ago

9.0

Beautiful traditional architecture inside the hotel. Very polite and hospitable staff.

Cons: Room was a bit small.

Uma

1 year ago

10.0

Aftaab

1 year ago

9.0

The decor is beautiful, the staff are very friendly and go out of their way to help you, especially Khaled who ended up fixing a lightbulb in a bathroom himself. The location is very good, close to the souks. I didn't try the food but the breakfast was good, staff are always on hand.

Cons: It can be a bit noisy in the mornings because the rooms face onto the courtyard and there are wooden doors. Beds are little bit firm but not uncomfortable.

Lucja

1 year ago

10.0

Staff were wonderful and very welcoming, answered all our questions, made us feel truly at home. Shoutout to Khaled on night staff! The riad itself is beautiful with three lovely kittens, spacious room, very clean. Breakfast included, a nice terrace for sunbathing, and there is a hammam in the riad itself. Located in the heart of the medina, close to the souks. It is down a few narrow allies, but as long as you stay covered and don't go out too late at night you should be fine. We were two females and felt very safe there. Couldn't recommend Riad Nasreen enough! Thank you :)

Hamar

1 year ago

8.0

Vicki_m

1 year ago

10.0

Really lovely Riad in Marrakesh's Medina. The employees were really friendly and helpful, nothing was too much of an ask! They offered recommendations of what to visit on our stay, too. The rooms are spacious, clean and comfortable. Breakfast was lovely and the courtyard is beautiful to sit in.

Mirlene

1 year ago

10.0

Absolutely everything! Very close to everywhere, beds, breakfast, service. Rhalid was a very kind, gentil and told us all about the culture, very helpful. All the staff, the ladies who made the good breakfast, always friendly. Everyone ❤️ I highly recommended the place. Don’t hesitate to stay ! I’ll be back for sure. All the best guys and thank you so much for everything . Lots of love Mirlene

Cons: Swiming poo a bit small but not a bid deal at all.

Rui

1 year ago

10.0

Incredible staff. They are ready to help at any time and very careful with every detail. Good for children because of the small swimming pool terrace

Dmitry

1 year ago

5.0

Mirela

1 year ago

9.0

The Staff is amazing, really friendly, accomodating, professional and helpful. Idyllic atmosphere in the patio and terrace where you can hear birds singing and no noises from medina and square, while you're within easily accessible walking distance from the heart of Medina and tourist attractions.

Monique

1 year ago

2.0

After a long train ride in the gruelling heat and a series of unlucky events, our expectations were tempered- we were simply hoping for a decent night’s sleep in a clean riad. Instead, we were met with an unbearable smell of smoke that cloaked every part of the riad, including our room. This was advertised as a non-smoking building which is precisely why we chose it. Nauseated from the stench, we were then obligated to speed through lists of other lodging alternatives, as one of us is allergic to smoke. Management refused to help out and /or refund us for the 4-night stay. We were also met with another surprise: cockroaches on the floor of the riad! All to say, we both felt betrayed by the way this riad was advertised, as a 4 -star. Since we were pressed for time and having to choose an accommodation for that same night, our choices were greatly reduced, leading us to stay in a hotel that was vastly more expensive than anticipated and far from the bustling city centre we were looking forward to. Highly encourage you to look anywhere else but this place as it will disappoint!

Rodrigo

1 year ago

10.0

Friendly all-time very helpful on everything This is the best place to stay. Strongly recommend.

Helene

1 year ago

9.0

Khalid was fantastic, great terrace upstairs and lovely patio downstairs.

Cons: Breakfast was quite sweet, we could have done with eggs!

Tina

1 year ago

4.0

Overall, our stay at this riad was average. We encountered a few cleanliness issues in the room that were somewhat off-putting. An upside was that the staff was courteous. During the check out process, we paid the riad city tax, but the staff didn't have change for us. He told us to go to the ATM to get the exact amount, or simply be okay that we'll overpay since they didn't have change available. We were running late so we didn't bother to go to the ATM. The change wasn't a big amount, but it was definitely an inconvenient experience. In terms of amenities, the rooftop terrace was nice. One benefit was that the location was convenient. In summary, it's an okay option for a short stay if you're not expecting anything extraordinary.

Irene

1 year ago

9.0

Great location, staff so helpful and friendly, loved the decor.

Cons: TV not working but wouldn't have used it anyway, not a problem

Garry

1 year ago

10.0

We had an amazing experience and stay in Riad Nasreen for 6 nights. Habib and Khaled gave us the utmost care and respect throughout our stay. They took care of all our requirements and more. The Riad is clean, very safe and overall has an amazing tranquil feeling.anybody visiting Marrakech and Medina should definitely stay at Riad Nasreen.

M

1 year ago

8.0

El

1 year ago

9.0

Everything overall, especially Khaled who was always of good advice and ready to help on any request!!

Cons: Breakfast could slightly be more elaborated. Quantity was slightly not enough for 2 and the diversity limited and no vegetables

Lucas

1 year ago

10.0

Raiara

1 year ago

9.0

Overall we really enjoyed our stay. The staff was so nice and helpful. Khalid made sure we had everything we needed. It was my birthday so my partner requested a surprise which the owner prepared with roses, very thoughtful of him. The location was good we literally did everything walking inside the Medina, felt very safe place too. Breakfast was great every day something different, all very tasty and fresh.

Cons: Amenities were good, however, there was not enough hot water for evening showers. Probably fine for summertime, but not for February when the weather is chilly at night and a warm shower is needed.

K

1 year ago

10.0

The staffs are super friendly and helpful. This riad is located in an area surround by good local eateries. That enriches the whole experience olof visiting Merrackech.

Kunal

1 year ago

7.0

The location is quite good. The centre court is instagrammable. The staff is good and available

Cons: The breakfast is not good and doesn't have much options. The main door is closed and sometime you have to wait for the caretaker to come, if they are not able to respond to the bell, you might have to call on the number

Ella

1 year ago

10.0

Beautiful riad warm and welcoming

Sarah

1 year ago

10.0

Beautiful Riad in the heart of the Medina. Quiet. Tasteful. Great staff. Would definitely stay there again and would recommend it.

Beata

1 year ago

8.0

Beautiful place with character. Staff were warm, friendly and attentive. Bedding was clean and room service daily.

Cons: It could do with a little more attention to detail, leaking shower , rug in the bathroom shouldn’t be there if it doesn’t get cleaned.

Abigail

1 year ago

10.0

Absolutely beautiful riad, we loved the central courtyard where we had breakfast, and the roof terrace. The owners were very kind. They made us the best mint tea we had during our week in Morocco! Rooms were comfortable, shower was strong and we had no problems with getting hot water.

Cons: Nothing not to like. If you haven’t stayed in a riad before, be aware you will hear noise from other guests in the communal areas while you’re in your room.

Oceane

1 year ago

10.0

Classic Moroccan style and vibes, everything we were looking for! Close to everything and also perfect to escape the crowd! The staff was so kind and helpful - don’t forget to try their mint tea!!

Cons: Nothing not to like! I would perhaps suggest to arrive during day time if possible to avoid the stress of walking in small streets on the first night (taxi won’t drop you at the location)

Wendy

1 year ago

10.0

Exceptional service- Khaled checked us in and from the start made us feel v at home. My daughter was bitten by a stray cat. The staff helped us call a doctor and Khaled even accompanied us to the hospital for vaccination. He was there every moment from arranging transportation to translating with the doctor. Venue- it is a quiet oasis away and yet walking distance away from the buzzy souks We were greeted with the daily Moroccan tea ceremony every breakfast.

Merdah

1 year ago

8.0

The atmosphere of the hotel

Cons: The toilet got this kind of a smell The breakfast was so so... The bed got this noisy sound when iam turning to the side We need to asked for a kettle n eventually they want it back later on

Isobel

1 year ago

10.0

Beautiful Riad, friendly and helpful staff (I was very sick at one stage and the employees called in a doctor and helped get medicine, they were a life saver!), yummy breakfast and a dinner we had at the Riad was one of our favourite meals! Would absolutely recommend.

Rachel

1 year ago

10.0

Wonderful warm hospitality, delicious breakfast, lovely roof terrace

Wendy

1 year ago

9.0

The staff were very friendly and accommodating, especially when needed early breakfasts. The roof terrace was a lovely place to relax. The hammam & massage were different & something to try, although not sure if good value compared to outside but nice being on site. The breakfasts were nice, some mornings were better than others. The room was comfortable & dark for sleeping although we could hear an inconsiderate family around early on our later start days.

Cons: The evening meal was disappointing so we ate elsewhere after the 1st one. The tour arranged around the city was basically lots of sales pitches although nice people just felt awkward as we just wanted to see more of the city than shops. Drinks are expensive, just get from the little shop in the main street opposite side turning (very helpful store to get change too) A miscommunication was that the Riad wouldn't accept card payment so it was lucky we double checked before the final day so we had enough cash to clear the bill since we had an early morning checkout.

Sarah

1 year ago

8.0

Breakfast was included and was wonderful, a selection of local breakfast goodies Most things are located within walking distance It was a culture shock but enjoyable the staff in the Riad were exceptional people

Cons: Nothing to do with the riad at all. My beef is with the people who try to take every last penny from you. Its so tedious when every person is trying to drag you in to shops only to give inflated prices. I won't be going back just because of this, which is a shame.

Claudia

1 year ago

10.0

So so friendly & welcoming, genuinely made us feel at home & comfortable at all times. The staff are amazing & so kind. It is such a warm and intimate place to stay with so much soul & character. Would recommend riad Nasreen to anyone & the breakfast is amazing.

Cons: Nothing

John

1 year ago

6.0

The room was clean. The bed was comfortable. The staff were very friendly. They have a laundry service ( 20 Euros)

Cons: The shower never got hot. The shower handle leaked and was not repaired properly. The shower had missing tiles. The A/C never got cold. The staff forgot to order a taxi for our departure. The taxi that they finally ordered was very expensive.

Alexaandre

1 year ago

10.0

Every single member of staff was there to help with every need and extremely friendly, breakfast was great 🙂

Noreen

1 year ago

8.0

A beautiful Riad tucked away from the hustle and bustle of the markets. The location is ideal as all the main attractions are approx. 10-30 mins walk away from the Riad. It was clean, quiet during the day and evening and the staff were really helpful and friendly. It’s definitely an authentic Riad experience. We went for my birthday and the staff members offered us a complimentary evening meal and decorated our room with flowers. I specially requested the room with 4 poster bed and they ensured that was the room we stayed in. Overall a wonderful experience and highly recommended place to stay.

Cons: Not particularly bothered by this but a point to note, in the morning when guests are having breakfast or staff are making breakfast you can hear everything from your rooms. We also had issue with the shower temperature being too hot and then randomly it went cold but this was sorted, and the light above the mirror in the bathroom would flicker sometimes, but again the staff ensured that this will be sorted.

Hazel

1 year ago

9.0

Lovely, clean, quiet, traditional riad. Amazing staff. Beautiful building, great terrace.

Heidy

1 year ago

9.0

Everything was good

Cons: Marrakesh the city, but the Riad was exceptionnel

Robert

1 year ago

7.0

This is a traditional riad, and the internal design and architecture are stunning. Given that we visited in January we were not able to try out the rooftop pool and sun loungers, but our impression was that everything on offer would provide an ideal experience in the heat of the summer. Liaison with the management was very good in advance of our arrival.

Cons: Breakfast was disappointing. Fresh orange juice (surely the treat most readily available in Morocco?) was never provided, and there was no choice of fruit each day. Yoghurt and real butter also failed to appear on occasion. Managing a riad during the winter months must be challenging, but there was no indication as to whether heating was available in rooms. It may be that the air-con system could provide a source of heat, but as no information on this (nor, indeed, a remote control itself) was provided we do not know if this is the case.

Gerrit

1 year ago

10.0

You are right in the Medina which is great because restaurants and street shopping are close.

Krysta

1 year ago

10.0

A beautiful, peaceful place to stay especially with the hustle and bustle outside. The stand out feature are the staff who are very kind and gentle . The breakfast is brilliant with copious cups of tea or coffee and enough food to probably see you through to dinner. We spent some time relaxing in the terrace in the afternoons . Arrange a taxi to pick you up from the airport through the hotel , you may pay a little more but they make sure you get to the Riad which is down alley ways.

Cons: In winter it is chilly. Bring jumpers. Of course if you come in summer this is perfect.

Ciaran

1 year ago

10.0

All staff were unbelievably nice with us especially Khaled who was always happy to chat and answer any questions we had about the city, location is perfect for exploring all the main attractions and easy to get taxis as there are two taxi pick up points close by

Xiao

1 year ago

10.0

It’s a wonderful time in this Riad. Everyone is so nice and patient, I would love to thank all staff, especially the manager Abdul Razzaq and his companion habib , for the food reception.

逸驰

1 year ago

10.0

Marta

1 year ago

10.0

The staff is amazing!!!! Food and facilities:)

Talha

1 year ago

9.0

The property is well maintained and looked after by the Riad staff. Welcoming, lovely and very friendly staff. Highly recommended for the experience and atmosphere.

Samuel

2 years ago

8.0

Thanks to Khaleb and Khalib for their excellent service and also accomodating us with the breakfast for our early departure.

Aigars

2 years ago

10.0

Excellent location in Marrakech. Very friendly and helpful staff. Great breakfast.

Gerda

2 years ago

9.0

Aisha

2 years ago

9.0

During our stay, Khaleed made us feel so welcomed and comfortable. We were greeted with Moroccan tea and an introduction to Marrakesh. This Riad is in the heart of Oldtown and you really experience the Moroccan culture which is beautiful. Many restaurants are also nearby. Overall it was a great experience.

Cons: It wasn’t the easiest to get to the Newtown and you have to walk through the streets to get to the hotel but the staff will help you and do accommodate.

Jay

2 years ago

4.0

Aneela

2 years ago

10.0

Friendly staff.

Jennifer

2 years ago

9.0

The staff were fantastic, very helpful.

Cons: Nothing

Eoin

2 years ago

10.0

Upon arrival we were greeted by friendly staff who gave us tea and cake. We were then shown around the Riad before being shown to our room. The property was quiet and relaxing whilst also being within the Medina. The breakfast was lovely and we were very grateful that they were able to accommodate us to have earlier breakfast so we could do different excursions in the day. The breakfast included fresh baked goods and homemade yoghurt. The property had great views of Marrakech and the Atlas mountains from the rooftop. All the staff were incredibly friendly and we had a great stay.

Melissa

2 years ago

9.0

We had a lovely stay in Nasreen, the hotel is in a quiet street but right in the Medina. only 10-15 walking to all main attractions. The hotel is nicely decorated and has a lovely terrace with a great view. However, what stood out the most is the incredibly welcoming and friendly staff, they were very helpful and always welcome you with a smile! Only a few things could bring it to the next level: The mattresses could use an update and it would be great to have a couple of non sweet options for breakfast (like eggs), and of course being in Morocco, orange juice would be a nice plus too. All in all we had an amazing stay and will highly recommend! :)

Scott

2 years ago

9.0

Rob

2 years ago

10.0

Victoria

2 years ago

7.0

The riad had a beautiful central courtyard with a light, airy feel. The hosts were lovely and friendly and very helpful. I was unwell, and the host went out to get paracetamols for me, which was very kind. It is really worth staying here, a great base for daytime exploring for two women.

Cons: Fixtures and fittings were a bit fragile, and the plunge pool was refreshing but a little less impressive than we expected. We had booked the place for the plunge pool, a much needed added bonus in the raging dry heat. The riad was tucked away down the back streets, so it was not ideal should you come back late as the taxi could not stop outside the entrance. .

Luca

2 years ago

10.0

Amazing place. The Riad is just beautiful. The room are big, and very comfortable. Everything is kept very clean, and there is a nice terrace to relax a little bit which was very appreciated by us. We tried only the breakfast, which was just amazing. But last and most important, the staff is just amazing. From the first to the last person, they welcome you inside the riad making you feel like it's home. Never felt something like that. Thank you to all the staff!! I 110% recommend it, 11/10 star review. Thank you! Luca Boscolo

Dan

2 years ago

10.0

Beautiful Riad, decorated with taste. Elegant common areas, spacious rooms and bathrooms and very pleasant rooftop and plunge pool.

Cons: Breakfast quality could be improved. No water or Orange juice provided which is very common in Morocco

Pamela

2 years ago

10.0

Lovely Riad, great location and staff were excellent. It was a home away from home. Highly recommend staying here.

Cons: Nothing

Anna

2 years ago

9.0

Perfect location in the old medina. Everything is very clean thanks to the cleaning girls, always smiling and cheerful. From the reception, Ali, Habib and the youngest boy (I forgot his name, apologies): they deserve an applause!! Nicest people ever!!

Cons: Of course, it would be necessary to be clearer when explaining what an excursion consists of (for example, warn that every guide is going to take you to many different stores where they have agreements for you to buy something... sure you can refuse, but the sellers trick you into buying and you almost don't realise it).

Filipchuk

2 years ago

10.0

We wanted to start our 2 day stay in Marrakesh in a comfortable hotel and this is the ideal. The safety and peace is out of this world. There's always a battler waiting and you can get anything you need anytime. The staff is super friendly and the breakfast is sufficient. Highly recommended and will be preferring in on my future visits to this beautiful city.

Marc

2 years ago

10.0

The staff was very friendly and very helpful. We enjoyed our stay and would recommend it to everyone. No matter if as couple or as friends.

Robyn

2 years ago

10.0

The riad is beautiful - it feels like a peaceful oasis in the middle of the city and has a great rooftop terrace for relaxing in the sun. The staff are what made our stay amazing - everyone was so friendly, polite, attentive and kind. The cleaners always smiled and said hello and the reception staff/manager always greeted us and asked how our day was going. We were made to feel very welcome and always had everything we needed. The location is perfect as you can easily walk to pretty much everywhere.

Robert

2 years ago

10.0

We slept for 3 days in the amazing riad. The only thing that is better that the this place and the tasty breakfast is the 5 star service from the people there! Important to say! Khalid help us with a lot answers for our questions and do so much for us with tips for secret places & „how to survive“ in Marrakesh 😁 thanks a lot my friend!

A

2 years ago

8.0

A real mixed bag. The staff were lovely but we booked an airport transfer and no one was there to meet us. The beds were comfortable but the shower was almost unusable as it alternated between freezing and boiling. The courtyard was beautiful but the breakfast was more than underwhelming. When it came to check out, no one was around so we left cash for the city tax and our room key. Plenty of better riads for the price!

Abdellatif

2 years ago

8.0

Excellent place to stay, really enjoyed the stay, few minutes walk to Jamaa Elfna.

Radhika

2 years ago

10.0

Loved this place. Have to commend the staff - Abderrazzaq, big Khalid, small Khalid, Amina, Samira, Rita - all lovely. A couple of things you should be aware of when booking: - There is no drivable access to the property so you will have to walk to the Main Street for taxis - you have to book in advance any lunch or dinner requests as the cooks leave at 3 - most restaurants in the area are closed on Tuesdays

Kalyma

2 years ago

7.0

Beautiful riad, nice rooms. Very good breakfast and nice staff.

Cons: The airco could not keep up with the extreme heat of the summer

Clark

2 years ago

7.0

Staff was awesome, all very friendly and welcoming! Riad was very nice. Breakfast was included and great start to the day!

Cons: While the room was spacious the air conditioner was not working properly. With temps over 100, it was a rather warm and sweaty night

Harry

2 years ago

10.0

Alina

2 years ago

6.0

This Riad (a riad is the equivalent of a guest house in the UK) is beautiful, traditional with a very authentic Moroccan vibe which we loved. The staff couldn't have been more helpful and friendly and were there for us when we needed help with booking taxis, tourist info etc. They are very welcoming with children and gave special attention to our 2 year old daughter, providing a cot for the room for free. The location is great as it is in the old town near many historical sites (about 30mins walk to most tourist attractions such as Bahia Palace, Secret Gardens, Majorelle botanic gardens or Carre Eden mall). The manager kindly upgraded our room to a nicer ground floor room without charging extra. The place is listed as wheelchair accessible on booking.com but the only rooms that are step free are on the ground floor because there is no lift and there are a few steps through the ground floor. We liked having the option of eating dinner there (at an extra cost) and the food choices were good. Their kitchen is not open all day like a hotel, there are some ladies who come to cook breakfast at 8am and stay to prepare dinner if any guests have ordered - you have to order your dinner before noon so they have time to buy the ingredients and prepare the meall. We appreciated the attention to detail they offered to our stay i.e. they decorated the bed very nicely for our honeymoon when we first got there. There is A/C in every bedroom which is great, especially during summer months when it can be unbearably hot outside. The roof terrace is lovely, it has a small plunge pool (not a swimming pool) which is good for cooling down and a nice seating area. There were a few things that could have been better in our view. We noticed and showed to staff 4 cockroaches in our bedroom (2 dead and 2 alive), however we stayed there in July and the weather was incredibly hot (43 degrees), so maybe that was the cause, rather than a permanent situation.

Zubairu

2 years ago

10.0

Vanessah

2 years ago

7.0

The breakfast

Cons: The ac too slow

Mustafa

2 years ago

9.0

The Staff, the Staff. The staff of Riad Nasreen is amazing! Shout out to Khaled for his support in everything and his positive energy!

Cons: None

Jill

2 years ago

10.0

the staff were very friendly and helpful. the location of the property was very close to the north west corner of the Souk & Secret Garden

Cons: we did have a problem with the internet in our room, but not a problem as the lounge was comfortable to sit and use WIFI there

Ehab

2 years ago

9.0

the location and the staff, was so clean

Cons: nothing

Beeshmoy

2 years ago

9.0

The hosts, especially the youngest of them - Khalid (hope I got his name right) was exceptional. He was very warm, welcoming, was even enthusiastic from his end to share details about local traditions of Marrakesh. I'm floored by his hospitality. The riad itself is pretty quiet and peaceful. My wife and I also enjoyed the company of the friendly cats in the alley (they are not allowed into the property which is a good step from the riad managers not to expose someone who might be allergic).

Cons: Mostly minor points and not dealbreakers. The breakfast, though really good, sometimes took a long wait. WiFi is slightly weak in the rooms and can be improved with a simple repeater. The pool is a small one, more for relaxing than swimming. I thought the price was a little high for the amenities but it might be because of Marrakesh in May.

Pablo

2 years ago

9.0

The staff were amazing! everyone made us feel very comfortable. The location was amazing too.

Cons: The rooms were a bit small and the terrace not exactly like the pictures but overall it was good and we had a good time.

James

2 years ago

8.0

Location within medina but also a quiet area. Staff where very friendly and helpful. Breakfast was very good. Also we stayed twice a few weeks apart as we travelled around morocco. As I was climbing toubkal after we returned to marrakech. I asked if I could leave my bag with climbing clothes there. And this was accommodated no problem for 3 weeks this was very good of the staff and manager.

Cons: Shower temperature was hit and miss. Swimming pool is a plunge pool.

Myriam

2 years ago

2.0

Cons: During our second night, we found a cockroach in the bathroom. The staff came and we heard him hitting something and throwing some Kleenex in the toilet, but he told us that there was no insect. Next morning, we asked to change room. And we found immediately another cockroach in the shower! So we decided to leave and to cancel our 2 last nights there. The assistant asked us to pay the entire stay and to come back the next day when the manager will be present to refund us the 2 nights we cancelled as it was for hygiene purposes. However he told us that he will not refund us as the picture of the cockroach was in another room (but still at the same riad!) and that they did nothing wrong. And also that the assistant never told us that we will be refunded. I have never seen someone so condensing.

Adrian

2 years ago

10.0

I really enjoyed my stay here. The staff was very attentive and helpful.

Anonymous

2 years ago

10.0

everything

Cons: nothing

Edwin

2 years ago

10.0

The property was exotic and wonderfully decorated especially the courtyard

Rodrigo

2 years ago

10.0

The entire staff was accommodating, friendly and welcoming. The facility is beautiful and conveniently located near (in) the medina.

Fernando

2 years ago

10.0

Khalid, what to say about this man! He is an exceptional worker always looking for something to do. Attentive and giving really good recommendations for us, one day we were sick and he went to buy medicine for me because i did not find a pharmacy open. The rooms where amazing and the hotel was a peaceful place in the middle of a really busy city. Always smelling refreshing! I would definitely recommend this place to everyone coming to Marrakech! Thanks you so much! Khalid, great Man, amazing worker!

Judith

2 years ago

10.0

The Riad was beautiful. The courtyard with the fountain were calm and relaxing and a lovely place to sit. All the rooms look onto the fountain area and we were pleased to be able to step straight from the room to this area. The room was authentically decorated and charming. There was a roof terrace and lounge area to sit with a small but cooling plunge pool. Khalid and the staff were extremely attentive and helpful, happy to discuss places to visit and history. The breakfast was delicious; the best we have had in Morocco. The location was excellent, just a few minutes from the Souks and close to good places to eat in the evening. Overall an excellent hotel.

Egils

2 years ago

8.0

The only issue that we had with this riad was the internet service. It was hit and miss with mainly being a miss. It was almost impossible to get a reliable service in the room and we had to go out into the courtyard to get any service. To give them credit, they did try to improve things and they were not successful. Our first room was so small that we had to ask for a larger room as we had nowhere to put our suitcases and it was very difficult to even walk around the bed. From what we could see, most of the other rooms were much better size wise. The staff were wonderful and did the best that they could given what they had to work with regarding the internet. The riad is in a great location and there are some nice restaurants close by. It is also possible to order a evening meal there although they need advance notice so that they can get the ingredients required for the meals.

Majdi

2 years ago

10.0

Madhvi

2 years ago

7.0

Great hospitality - staff always there to help. Lovely breakfast every morning. Really pretty Riad, located very close to a lot of attractions.

Cons: Rooms could do with an update. Lighting wasn’t great in the rooms which made it hard to get ready etc.

Nicola

2 years ago

10.0

The staff were incredibly helpful and friendly. The staff could not do more to help us.

Lydia

2 years ago

7.0

Oksana

2 years ago

10.0

This was the most unique stay. Beautiful, authentic, relaxing. Roof space is very romantic.Pool is small and not heated (unfortunately) and even with 30C outside water is icy-cold. Staff is very kind, accommodating, patient, friendly.Thank you very much for having us ! Would love to come back to "our home" :)

Denise

2 years ago

9.0

Tomasz

2 years ago

9.0

Ute

2 years ago

7.0

A beautiful riad in the centre of Marrakesh. The rooms are nicely decorated and there is a small swimming pool on the roof for hot days.

Cons: There was no hot water in the morning

Richard

2 years ago

3.0

The building is a beauty.

Cons: The swimming pool looks great on the pictures, but it is basically a bathtub for a couple (2m x 4m, 0.7m deep). You can call it pool, not a swimming pool as swimming is not an option. Wi-fi did not work in the room. Breakfast was pretty basic, in a 2-star hotel you get a better one. There is no restaurant, no bar, even though the Booking.com pages say otherwise. Booking.com should state clearly that it is not accessible by car and that parking is not organized by the Riad. I filtered the search with the filter "parking". However, we ended up parking quite far in a paid lot.

mahreen

2 years ago

6.0

The staff is very nice, helpful and accommodating to the best of their ability. They did everything possible to make our stay as convenient as possible. However, we had several issues. We were a group of 4 and had booked 4 nights total: 1night at the beginning of the trip and 3 nights at the end which a few days later. Since we were a group of 4 we had booked a family suite. However, a month after booking, when I reached out to confirm our airport pick up, we were told that the hotel had overbooked the family suite for our 1night stay and offered us 2 other rooms. When we got there we noticed that the condition of the other 2 rooms were not as we had seen in the pictures for the family suite. Rooms and bathrooms were not well lit. Plus there was no hot water in one of the rooms. Hot water was an issue for the entire stay. Explanation: they use solar panels to heat up water and since it had been raining quite a bit, hot water was limited. (We didn’t run into any hot water issues at any of the other places we stayed, which were: Ait Ben Haddou, Merzouga and Dades Gorge.) We used the Hammam on our last day and there was no hot water there either. Other issues: some rooms seemed to be well put together and others seemed like they were haphazardly done (mirror in bathroom of one of the smaller rooms was too high) minor, but after everything else it just added on. Really grateful to the staff though for being so nice.

Gary

2 years ago

4.0

I was charged an additional tax at checkout, after having paid all taxes at check in. It’s the first time ever, it’s a scam.

Andrew

2 years ago

8.0

Zakraiya

2 years ago

8.0

The property is roomy and spacious which is great. it’s located near DAR El Bacha which is close to lots of restaurants and attractions. One of the staff members (new worker) young guy he was very helpful and made us feel welcome.

Cons: (1) The bed was uncomfortable, (2) We once waited 20+ mins for breakfast eggs and ended up leaving as they never arrived, (3) The rest of the staff seemed nice enough, but not as welcoming and friendly as other riads. (4) The shower didn’t feel that clean and was hard to use.

Julia

2 years ago

9.0

The staff was very friendly and accommodating to our needs. There was always someone around to make sure we were enjoying our stay. The Riad itself is beautiful and the breakfast is also super good. We can definitely recommend this place. They made us feel like home!

Anonymous

2 years ago

9.0

Karen

2 years ago

8.0

We loved the warm welcome and staff attention. They went the extra mile to make our stay so lovely. Thank you. We were even accompanied by one of the team to sort out a taxi back to our campsite. The Riad was calm and beautifully designed and our room comfortable. The breakfast was phenomenal and we enjoyed a little time on the terrace. We liked that it was close enough to the Souks and the Square. The shower was the best ever. It really enhanced our Marreskesh experience and we were so grateful to have it to retreat to.

Cons: We felt uneasy about the walk through the side street to the Riad. Although lit up at night we felt a little unsure about walking here as two women. It was just a bit unnerving. We wanted to order an iced coffee and water mid afternoon although we were informed that the ladies had gone home so no hot drink or foods were available. The marketing gave the impression that the pool was larger than it was, so that wording needs to be realistic so as to manage expectations.

Jessica

2 years ago

8.0

Nora

2 years ago

10.0

Verified traveler

2 years ago

2.0

Le personnel esseye de sortir le plus d argent possible des clients avec la taxe municipale qui la gonfle c est seulement 50dh ils ont esseyer de me la charger a 170dh et aussi le prix du riad est trop chere par rapport à qualité prix de ce qui est aux alentours on pourrait pogner une semaine en riad pour le prix d une a riad nasreen

Dana

2 years ago

9.0

The staff, especially Mr.Khalid

Cons: The bathroom

Amal

2 years ago

10.0

Excellent staff especially Khalid. Quiet location with easy access to everything we needed

Jason

2 years ago

6.0

On the plus side I liked the location, it was a good price and the people were nice. Breakfast excellent. On the down side the rooms were clean but very dark and very drab. Also we had beers and drinks on the roof Terrace one afternoon . 24 hours later everything had been left as was so obviously no member of staff had visited the roof Terrace in 24 hours. The next day I came up and another guest was left sitting around among the left over towels, drinks and snacks from the day before

Jordi

2 years ago

9.0

Ganesh

2 years ago

9.0

Jitesh

2 years ago

2.0

We got cheated by the front office staff everyday. They kept charging us what turned out to be shocking prices for any trips we took around Marrakech. Now Marrakech is an awesome city and the location was the redeeming part but we were fed up of the lies and crookery of the staff by our second day there. An example was one staff member says laundry is free and before you leave they don't give you your laundry back until we paid $70 US!! It's cheaper to have your laundry done in a hotel in the US!!?? Are you kidding me? Extortion! The lady in the front office was clearly running her own personal business even though she's not the owner. Overall, the place was rather untidy and dark. I mean at least give us a few lights!? We would eat in complete darkness in the mornings...the pictures are misleading...BIG TIME and there are significantly better Riad's and hotels in the area that cost less. The only honest staff were the ones who worked the kitchen. Sadly, our stay here hurt our thoughts and opinions on what is a lovely city and country.

Linzi

2 years ago

9.0

Staff is very nice /breakfast good / beautiful garden

Cons: Water is warm but not hot

Michele

2 years ago

8.0

The staff were so friendly + helpful Mint tea + cake on arrival Delicious breakfast

Renee

2 years ago

10.0

The staff was very friendly, accommodating and helpful. I had a wonderful experience and would definitely recommend. It was close to the center and most things were within walking distance.

Emily

2 years ago

7.0

KHabib and Khaled were extremely helpful. My husband was feeling a little sick while we stayed at the riad, and these two were available and very helpful to his requests, and tried to make him feel as comfortable as possible. Great location - you feel like you are centrally located, but in a quiet part of the central location which was nice. The breakfast was delicious and fresh every morning.

Cons: The shower was cold! We told 3 different staff, and supposedly the electrician came to fix the problem - but the water was shower was cold all week. The room smelled like it had mold in it too. We would have appreciated receiving a bit more information when we checked in like what time breakfast is served, we have to inform the staff in advance if we want dinner, how to book the hammam, what the wifi is…etc.

Diana

3 years ago

10.0

Great home away from home with EXCELLENT staff. Super central in the Medina and easy to find. Everyone was above and beyond helping us have a wonderful and effortless stay.

Ashley

3 years ago

10.0

Location was great, staff was friendly, food was great. It was gorgeous!!

Simone

3 years ago

8.0

Reza

3 years ago

9.0

Alberto

3 years ago

10.0

everything, nice helpful kind staff, gorgeous breakfast, nice room, smart location because you are in the center without being in the middle of the caos

Cons: nothing

Natalia

3 years ago

8.0

The Riad was very nice and the staff was exceptionally helpful. Mr Khaled was the person who was mainly looking after me during my stay and no ask was too big for him to fulfil. He was always available no matter what time of the day or night and on a couple occasions accommodated an early breakfast too. one of the things I was most grateful for, was the rooftop terrace. It was great being able to relax in the sun after all day of exploring busy medina. Overall a great stay at Riad Nasreen.

Cons: The swimming pool is very small. More appropriate for a quick cool down dip than a swim.

Li

3 years ago

10.0

great location, wonderful breakfast and super kind staff!

Richard

3 years ago

10.0

All very clean...rooms refreshed every day.

Tracey

3 years ago

9.0

position & charm

Cons: it meet all my needs for my trip

Antje

3 years ago

9.0

Very friendly staff, good breakfast, lovely roof top terrace

Cons: the pool ist really small

Raffaella

3 years ago

10.0

Johannes

3 years ago

7.0

Arlene

3 years ago

10.0

Riad was nice, the staff were lovely, the terrace was beautiful and it was great to have a pool all beit a very small pool. Very clean place

Cons: I thought it was a little over priced, comparec to what i got for my money elsewhere

Richard

3 years ago

10.0

Location was superb. Next to Souks and great restaurants. Bags collected and transferred with ease . English speaking staff who could not have been more helpful. Rooms superb and riad was stunning with beautiful architecture and traditional feel. Everything you could ant from a stay in a town center riad.

Cons: Nothing.

Jon

3 years ago

7.0

Diego

3 years ago

8.0

Cons: Fiendly and clean, people friend

Georgia

3 years ago

10.0

The staff were so helpful and friendly. Very comfortable rooms and excellent breakfasts and lunch.

Cons: The pool was very small

Patrick

3 years ago

7.0

Staff customer care is on point

Cons: Customers should be told if they can pay with a bank card or not. I had to pay in cash for extra but no receipt was given to me. I need to claim my expenses so this is not good especially I was there for business.

Carena

3 years ago

10.0

Amazing stuff breakfasts location helpfulness

Cons: Everything was perfect

Vivian

3 years ago

10.0

Alexander

3 years ago

8.0

Breakfast was really good. A different selection every day we were there. Location good although not a very attractive entrance.

Cons: Facilities could be doing with a bit updating and the roof terrace could be made more inviting.

Daniel

3 years ago

10.0

Beautiful clean Riad, with very helpful and polite staff.

Cons: I genuinely don’t have any negatives to share about the Riad; however, I’m sure that some individuals may feel that the walk into the city centre is a little too far. I didn’t find this to be an issue though and there were always taxis available, if you don’t fancy walking.

Tracey

3 years ago

9.0

Maxi

3 years ago

6.0

The Lady at the reception (owner?) was very helpful and even gave us a free maroccan sim card. Also the other staff working there was very kind, especially the night guard welcoming us at 1am with freshly made tea. We also liked the location a little bit outside of the Medina centre, it's also easy to find with Google maps.

Cons: Pool is very small, not suitable for swimming as one could suggest from the photos. Furniture and building would need some renovation, not as nice as photos suggest. the shower took ages to produce hot water. The owner seemed quite arrogant, e.g. shouting for the women working there. Overpriced Laundry service (would have been ca. 30€ for a medium bag, so obviously we did not accept that). Noisy rooms, especially if you want to sleep a bit longer in the morning. In total, in our opinion the value-for-money is not justified compared to all other Riads we stayed in.

ramesh

3 years ago

10.0

Staff was friendly, helpful especially property manager Abdul Razaq and chef Khalid. They are very honest and simple people. I would highly recommend staying in this facility

Anna

3 years ago

9.0

Alexandros

3 years ago

6.0

The location was quite central and the whole atmosphere of the Riad’s lobby gave you a good vibe. The receptionist was kind to offer us our breakfast even if we needed to depart early in the morning (4am).

Cons: We requested double bed and even if we received a confirmation about our request was accepted we got 2 single beds. The room didn’t feel that private. There were windows everywhere and too much effort was needed to make it so. Even the door was made out of glass. Even though there was an extra wooden door in front of the glass one, it couldn’t be closed firmly so it gave you the feeling of lack of privacy. We spent one more night in a different Riad in Marrakech for the same money and it was way superior. Overall, the 4* rating is way far from European standards and it’s more like a trap.

Hector

3 years ago

10.0

Stunning Riad refurbished to detail.

Cons: Pool area could look better

Mark

3 years ago

6.0

We stayed here with the family and the staff are very friendly and welcoming. Location is poor as it is quite a hike to the major sites but doable. Pictures on web site make it look better than it is - slightly tired around the edges compared to other Riads we have stayed in Breakfast is superb evening dining had to be booking the morning before - a bit odd

LaTrice

3 years ago

8.0

The female office worker Shahed and night shift worker Khaled was AMAZING. The Riad was beautiful but the area wasn't so pleasant. The people in the area made it unpleasant for tourist with a rental car. We had troubles everyday! To keep it short and simple DO NOT RENT A CAR IF YOU ARE STAYING IN THE OLD CITY. If you are staying in the area and not planning on taking road trips in Africa. Let the Riad book a private driver for you. The night shift worker Khaled is an excellent worker, very pleasant, reliable and trustworthy. He and Shahed made the stay enjoyable and their services was superb!!

Shervin

3 years ago

4.0

Nice architecture and surrounding.

Cons: Price is way over the quality of service. We were given a room that was two single bed instead of one double. Staff is totally unprofessional, they even entered room without knocking.

vic

3 years ago

10.0

Excellent staff, the food is tasty worth the wait. Walking distance to everything. Shahee the manager went above and beyond to make sure we were enjoying our stay.

David

3 years ago

10.0

The staff absolutely awesome. I have already booked my next stay and can’t wait

Monica

3 years ago

10.0

Very pretty Read and pleasant stay! Staff was amazing!

MONICA

3 years ago

8.0

This is a traditional Riad run by the family, they are kind and welcoming. Its decorated in a traditional way and the ambience is very local.

Irene

3 years ago

8.0

Hotel people are friendly and helpful. Breakfast were good with so much variety. Location is convenient.

Verified traveler

3 years ago

8.0

We find the place very convenient. People are helpful, and nice. Yet we have problem with payment though we had record of payment, hotel claimed that they didn’t receive part of my payment. Guess this is problem of either Hotel.com or bank.

Harry

3 years ago

10.0

We had an amazing stay at Riad Nasreen. The staff were friendly and super accommodating, especially abderazay, Habib and Shahd! The rooftop was a prime, quiet and tranquil place to read a book, away from the noise and dramas of the souks. Also the lamb tagine was excellent, probably the best of the trip, much nicer than the food from Google’s top reviewed restaurants, I would highly recommend it, make sure to place your dinner orders at breakfast time so the team has enough time to go out and buy fresh ingredients. I believe all the team deserve a pay rise as they worked so hard to keep the place clean and all customers so happy 😃

Benjamin

3 years ago

10.0

The property was beautiful inside, and have a real sense of a traditional Riad. Very central location, but not far from a taxi drop off (the Medina doesn't allow taxi access everywhere) the location was perfect for the Souks, museums, and a great set of to quality restaurants all nearby (cafe árabe, foundouk, dar cherifa etc). The staff were incredible, extremely friendly and accommodating, always willing to help and made us feel like it was our home rather than just a hotel to stay in. Highly recommended and would stay there again!

Jonathan

3 years ago

10.0

We stayed at Riad Nasreen in 2018 & loved it. We always said that if we returned to Marrakech we would go back, & we did. The tourist industry in Marrakech has been on its knees over the last 2 years because of Covid & we were a bit worried that it might not have been as good or that the Riad might have cut back on their offering. All of our fears were alleyed though. The welcome was very warm & we were served mint tea on arrival (I always thought that was a nice touch). The riad is still the oasis of calm in the assault on the senses that is Marrakeck. As full on crackers as Marrakech can be, coming back into the alleyway leading to the Riad, the quiet and calmness returns. The things we always loved about Riad Nasreen are all still there. The beautiful decor, the calm, intimate atmosphere, the fabulous breakfasts each day (& they are brilliant) & its location - everywhere is a short easy walk away. The other thing we loved were the staff, I honestly don't think more could be done by any staff, anywhere to make their guests feel more welcome or to ensure that we enjoyed our stay. Mr Abederrazak and Chahd were great, but I especially need to call out Habibe, he was (again) fab. He is really hard working, just wants to please the guests. He always sorted out whatever we needed, and nothing was ever a problem. We needed to have early breakfasts on several days, that was not an issue, Habibe sorted it. He organised taxis when we needed them & he made our stay wonderful!

Adriana

4 years ago

8.0

We had a nice stay at Riad Nasreen. It is off the beaten path in the medina which was nice since it was quiet. The staff waa helpful in meeting our ride and guiding us to the Riad and also setting up our early ride back to airport. Breakfast was amazing and extensive. Main issue was that the internet Wifi was spotty and did not work in our room. They did try to move the router some to see if this would help. Our room/suite was very nice. A/C worked great.

Rohan

5 years ago

10.0

We pre-booked the airport transfer (15 EUR) to avoid the hassle on arrival and the manager greeted us at the car and directed us down some narrow streets to the Riad (at night these streets are well lit and the Riad is easy to find). The staff were very welcoming and attentive throughout our stay, especially the manager Mr Abderrazza. On arrival we were greeted with Moroccan mint tea and biscuits. Beautiful and extensive breakfast every morning including tea/coffee, freshly squeezed orange juice, yogurt, a different cake prepared each evening, pastries, bread, jams and fruit. The Riad also offered lunch/evening meals on request which were very reasonably priced. It is located only a five minute walk from the souks in the medina and a 15 minute walk from Jemaa el-Fna square. Also centrally located for all the sights in Marrakech as well as being able to walk to the new town. The Riad was very peaceful and there were plenty of spaces to relax, from the spacious rooms to sitting areas, the central courtyard and the rooftop terrace, with Wi-fi throughout which was also a bonus. All in all a great stay in Morocco.

Candace

6 years ago

10.0

We loved everything about Riad Nazarene....the location is great and walking distance to restaurants and attractions....our room was spacious and beautiful. Breakfast was stunning I just wished I had realised I could order an omelette.....a great stay and everyone were so friendly.

Pavena

6 years ago

10.0

Loved this home away from home vibes, all thanks to the staff! Food is beyond what you can imagine, make sure you have dinner here, beautifully cooked, fresh food! Riad Nasreen, we miss you!

Verified traveler

6 years ago

8.0

This is a traditional riad, providing an oasis of calm from the hustle and bustle of the souks. We stayed in a superior room furnished in a traditional style. The riad is run by on site staff who are friendly, engaging and cannot do enough for their guests. Thank you to everyone who made our stay enjoyable!

Zachary

6 years ago

10.0

My friends and I had a great 5-night stay at Riad Nazreen. It was quiet while we were there (during Ramadan), but the staff was incredibly pleasant and welcoming. The rooms are large and comfortable. The location was convenient to many sites in Marrakech and breakfast every morning was ample and excellent.

Verified traveler

6 years ago

8.0

Limited access for cars and taxis ,dislike Friendly staff and cleanilness, like

Verified traveler

6 years ago

10.0

Good location. Staff very friendly and helpful throughout our stay

Verified traveler

6 years ago

10.0

Amazing stay. Good people and excellent service. Very close to the souks and other attractions, all within walking distance. Breakfast is amazing!

Verified traveler

6 years ago

10.0

A perfect location in the Medina for our holiday. Extremely friendly staff, clean and very comfortable. A haven in a beautiful setting away from the hassle and bustle of the Medina.

Val

7 years ago

10.0

The Riad staff headed by Anour was excellent. Breakfast was fantastic everyday. I tried dinner one night, food was just as good if not better as compared to the most sought after restaurant in Marrakech and the cost was half as much. Location was close to everything within the city. A very exotic place, none we have experienced before, I recommend this Riad highly to taste what Marrakech has to offer.

Verified traveler

7 years ago

10.0

In the heart of the historic Medina section. Enjoyed the arrival tea and cookies. The Riad's courtyard is a quiet oasis in a busy city.

Esther

7 years ago

8.0

Well located and attending staff nice.However, Riad manager could have been more helpful with plans.Also,we waited 45 minutes for our airport transfer to arrive and the transfer charged more than agreed upon and claimed he could not make change.

Salamat

7 years ago

8.0

We had a wonderful stay here and would recommend it to others. It was out first time in Marrakesh and the hotel staff were very welcoming. The location is away from noise so you can truly enjoy a peaceful time here.

Stuart

7 years ago

8.0

Nice welcome with a mint tea, nothing too much trouble during our stay. Comfortable bed Substantial breakfast.

Alison

7 years ago

10.0

Lovely Riad a short walk from the souk. Full of character and very peaceful. Staff were lovely and breakfast in the courtyard was amazing.

Verified traveler

7 years ago

8.0

Great location, great staff and a fabulous breakfast each morning awaits you. The only problem is that the actual Riyad itself is very old and needs work, especially in the bathrooms. Overall, I recommend this place:)

Verified traveler

7 years ago

10.0

Riad Nasreen made our trip to Marrakesh extra special. We were a family of 4 and were given the bigger suite which had 2 bedrooms and bathrooms and a small seating area . The decor in our rooms was tastefully done and made us feel we were in Morocco. The beds were comfortable and rooms cleaned everyday. The AC in the bedrooms enabled us to cool down from the intense heat outside. We enjoyed the breakfast in the inner courtyard which was continental and plentiful but we particularly liked the square morrocan flat bread that was brought at the end. Wish we could eat that at home. One night we had dinner there which was tasty. My son has food allergies and they were able to cater for him allowing him to have a good breakfast before settling off on our days adventure. The decor of the inner courtyard was stunning! Anouar and his team were amazing!! As we arrived Anouar gave us a map and chatted with us to see to our needs. His staff too were able to help us when we needed things in the evening. They were all so friendly and helpful and were what made Riad Nasreen special. Thank you!

Pauline

7 years ago

8.0

The staff is AMAZING! They are so nice, polite and service is 110%. I love them and I will recommend this place to anyone.

Mary Shannon

7 years ago

8.0

The Nasreen property, staff, ande service were fabulous. Unfortunately the bed was very uncomfortable, but everything else was great. I recommend a massage and a hammam at the riad.

Donna

7 years ago

8.0

On arrival at night we were a bit anxious as the Riad was at the bottom of a narrow alley, with few people around. We were greeted with complimentary mint tea and cakes.Our room was pleasant,but the lighting was very poor. Breakfast was nice, but the same every morning. The manager was very helpful with providing information.

Angeline

7 years ago

10.0

Aside from the great location, staff and hotel, I appreciated the neighborhood. It's about a 10 minute walk from the plaza but far enough away from the crowds where you need to worried about pickpockets. The breakfast was also excellent. Wish we had stayed longer! They also arranged for a great guide of the Medina who was excellent. This area can be overwhelming so it's nice to have a guide, especially for the first day. It was only $80 for the guide and we were a party of 5 people. A separate day they arranged a driver to the Atlas mountains- a Unesco site. This was also interesting and is recommended. La Mason Arabe, one of the fancier hotels and restaurants is a short walk. It's a spectacular hotel and restaurant with live music and a bar. Our most memorable night in Marrakech!

Jonathan

7 years ago

10.0

Riad Nasreen. Service second to none, it was all about making us happy (which it did - Thank you ). It is a beautiful Riad, beautifully decorated. We would definitely stay at the Riad again and highly recommend it.

Julie

7 years ago

10.0

Our stay was incredible. Our incoming flight was about 3 hours late and the shuttle was there for us and they had our ore-ordered dinner waiting. Food was fantastic over the whole stay. Recommend booking day trips through the Riad. We didn't but wished we had. We highly recommend this Riad. Felt welcome and safe the whole visit.

Julie

7 years ago

10.0

Walking into the riad Nasreen was a tranquil haven. The staff were fantastic. An enormous breakfast was produced every morning. The beds were were large and comfortable. The rooms were lovely and spacious with heating to take away the chill of the cold January evening. Would recommend and definitely stay again if we visit Marrakech in the future.

Ania

7 years ago

10.0

My husband and I stayed here during our stay in Marrakech. The service was great and lots of helpful advice, including a map of how to get around. The tea and snacks on entry was really nice after our flight into Marrakech. The location was great and our room was very nice and clean. We really enjoyed our stay at Riad Nasreen.

Christoph

8 years ago

10.0

Staff was amazing. Employee and porter was waiting for us when we arrived in taxi. Breakfast and dinner were served exactly when we requested it. Manager provided details of everything we could need for our stay and provided assistance at a moments notice.

Julie

8 years ago

8.0

Enjoyed my stay very much; lovely people and property; would return

Verified traveler

8 years ago

8.0

We enjoyed our stay in this hotel, felt like living in old days with water fountain sound and eastern muisc. But I would recommend to contact Riad on arrival to get you their as it is located in a narrow riad / walk path cars wouldn't go ...the guys are very friendly and happy to help .

Verified traveler

8 years ago

10.0

My family and i went to Marakkech and stayed in the old city right in the heart of all the culture and traditions... Hotel Staff were absolutely fantastic and very friendly. We had a lovely authentic connecting suite which was so nice as our family can be all together.. Home made breakfast everyday which was so nice to the usual inter continental breakfast you get at other hotels

Joseph

8 years ago

10.0

Lovely stay in Marrakech at Riad Nasreen, The staff were very friendly and attentive, Anouar, Hisham and Habib were very nice and made us feel at home like family, lovely chirping birds in the morning in the courtyard with breakfast, very warm and relaxing after long hot days in the Souk, WIFI should been better!

Verified traveler

8 years ago

8.0

This riad, like most was a hidden gem within the Medina of Marrakech. Breakfast was great. Habib was so helpful and attentive. The only issue is that the wifi is very spotty. It didn't work in our apartment style room. Also, we visited during Ramadan and did wish that things like closing times for local attractions or dinner time for the staff was told to us. A little more information would make a holiday so much better.

Nazar

8 years ago

10.0

Riad Nasreen is beautiful small hotel, conveniently located in the centre of the old town within walking distance of souks and the Jemail el-Fna square, the main square in Marrakech. Beautiful clean rooms with traditional decor. The roof terrace is a perfect place to relax and take in the views of the city. We were made to feel at home immediately on arrival. The owners Anour and Mohammed gave us great recommendations and advice on excursions and how to get around the city, and ware always available to respond to questions. The staff were professional and courteous

Theodore

8 years ago

10.0

There are not enough superlatives to describe the Riad Nasreen. It became quite literally a home away from home. The manager/owner Mohamed has created an oasis of calm and comfort in the middle of the bustling medina. His effortless hospitality and boundless charm is reflected by the entire staff. The riad itself is a gem, tastefully restored and loaded with creature comforts, not the least of which is an on-site hamam, an on-demand restaurant and a beautiful rooftop terrace. Breakfast is served with a smile as you arrive in the downstairs lobby, a courteous and friendly driver is only a phone call away, coffee and tea on the terrace are but a request away and all of this in the luxuriously appointed, beautiful oasis of the riad. Look no further for the best riad in the cultural center of old Marrakesh.

Verified traveler

8 years ago

10.0

I LOVED this Riad. I can't think of one thing bad to say. The staff could not have been nicer and the service was outstanding, including the transport to and from the airport. Highly recommended!

Lisa

9 years ago

10.0

Thoroughly recommend this riad in a quiet part of the old medina. Walking distance to all the main sites and a lovely peaceful place to return to. Beautifully restored with traditional courtyard witj fountain and plants where we had breakfast. Lovely roof terrace with views across old medina to the Atlas mountains, snowcapped when we were there. We took a standard room, which is small, but we were happy with the price. Very nice bathroom and shower. And very helpful and friendly staff, from the kitchen to front desk, there was a very nice atmosphere. We had a happy stay.

Napoleon

9 years ago

8.0

Staff are very friendly and when requested they assisted in planning our activities. The Riad is well located and within walking distance of most of the historical sites.

Fer and Sean

9 years ago

10.0

Anouar and Mohammed were very helpful and support us with everything we needed (and we were needy that trip!). They helped us plan our excursion, explained us the city and where to go.... Breakfast is provided and the rooms are beautiful and spotless clean!

JJ

10 years ago

10.0

In Medina, close to souk and attractions. Room was clean and they upgrade our room as there was a free one. Staff very helpful and breakfast delicious.

Sally Ann

10 years ago

10.0

Myself and Feliz loved your Riad. The staff were lovely,very helpful .They went that extra mile to help.Breakfast was delicious.Will most certaintly return to see Anour!

Verified traveler

10 years ago

10.0

Awesome service, great location (once you find it), relaxing atmosphere. English speakers followed up via email soon after I booked the room to arrange airport transfers and room details. Made-to-order dinners, but order early as they take some time to make; delicious. Great value too; loved this place!

Verified traveler

10 years ago

8.0

Cute Romantic little riad. Has more of an authentic feel than another I visited where friends were staying.

Kayley

10 years ago

10.0

It's a really good little place to stay. The walk there will be daunting upon arrival as its down lots of alleyways. Rooms were clean and breakfast was HUGE! Not much variation in breakfast and after a week we were a little sick of all the carbs. The only problem I would have is coming home late that you don't get a key to the front door seeing as it's like a home. You ring the doorbell and they will always wake up to let you in, but we felt a little rude doing this. However I think most places in the Medina are like this. Great place to stay though :)

Justin

10 years ago

10.0

We were escorted to the Riad by our driver organised by Narseen (highly recommen) and was greeted by Anouar. Both proffesional and pleasan, we also received a tour and delicious mint tea on arrival. Our stay was only 3 nights, but is one of the most memorable stays we have had. Also recommend having dinner at Road, the food is authentic and delicious and the smell of the Riad after a day of cook is magic. Can't fault them in anyway.

Natalie

10 years ago

8.0

excellent thank you

jane

11 years ago

10.0

Recently spent a week here with my husband. It's right in the heart of the old town (Medina) and conveniently close to everything. However, once inside the property it is very quiet and relaxing, and there was absolutely no street noise at any time. The staff were charming, helpful and always available. They supplied us with a map, organised day trips and taxis. We ate at the property most nights, and the food was excellent. We used the hammam and also had a massage. The property has a lovely courtyard and also a roof terrace, and breakfast and dinner can be taken in either place. There is good wifi all over the property, with two lounges for sitting in, reading, etc.

Warren

11 years ago

10.0

The service at Riad Nasreen was simply fantastic. Mohammed and his staff were very friendly and eager to help. When we first got there, they gave us mint tea and biscuits and then spent a lot of time talking us through how to navigate the Medina and the things to watch out for in Marrakech. They do this for everyone coming in. The hotel itself is gorgeous - the attention to detail of the decor, the condition it's in is remarkable. We had wine just hanging out on their rooftop deck a couple nights and it's a great place to just relax after a long day of exploring Marrakech. The rooms were plenty nice - everything worked great, and it was all very clean. Again, this was all about the staff and their hospitality. Above and beyond across the board. Couldn't recommend a place more!

Peter

11 years ago

10.0

One can only bring to mind superlatives when judging this riad

Ginac40

11 years ago

10.0

Staff amazing, nothing is too much trouble. The location couldn't be better only 100 yards from the souks beds are large and the Riad is spotless. Towels and rooms cleaned duly with free wifi. Food is great with breakfast at a time to suit. Staff are like family, can't wait till my next visit

Verified traveler

11 years ago

10.0

Staff were very friendly and helpful, nothing was too much trouble for them. They looked into and booked all our trips and arranged for taxis to and from the airport. Good location within easy walking distance of the centre.

Mystic Aqua

11 years ago

10.0

The Riad is beautifully decorated throughout. Staff were very friendly and the breakfast was very good. Location is great since it's very close to the medina square yet quiet. Will stay there again

Steve

11 years ago

10.0

Excellent experience. Service was excellent, always there and ready to provide whatever we needed. Great atmosphere with the open air courtyard and rooftop terrace. Good location in the medina, walking distance to everything.

Ann

11 years ago

10.0

Staying at this riad was one of the most pleasant parts of my stay in Marrakech. The riad itself was lovely - beautiful rooms, excellent food, perfect location - but what really made it special was the exceptionally warm and welcoming demeanor of the owner and staff. I was celebrating a special occasion in Marrakech, and they made it even more special.

Casey

11 years ago

10.0

Fantastic location, very quiet, very comfortable, fantastic service. The only downside was that the hamam (sauna, Turkish bath) was out of service. But I'm sure it was just temporary. I can't recommend Riad Nasreen enough and if I'm ever back in Marrakech I'm staying here.

Nancy

12 years ago

10.0

This hotel was wonderful. The location is very good once you learn your way around, which didn't take long. It is charming with a beautiful rooftop terrace. The breakfasts were wonderful.

Verified traveler

12 years ago

10.0

Wasn't sure what to expect for my first trip to Marrakech. Riad surpassed all expectations, room, staff exceeded all my expectations. Even the Wi-Fi was great. I highly recommend to others and definitely take at least one night to eat dinner at the Riad, the food was great.

Cheryl

12 years ago

10.0

Riad Nasreen was beyond your expectations in every way. The rooms are on two floors, set around a beautiful central courtyard. The courtyard was so lovely to sit in for breakfast. There's also a rooftop terrace which is very pleasant. Our room was large and had a small sofa. We had dinner there several times and it was very good. Service was excellent and Mohammed, the owner, was extremely helpful to us in making our daily plans.

David

12 years ago

8.0

RIad nasreen is quite nice and the manager is very friendly and helpful. There are many riads in marrakesh that would probably fit that description, though.

Fredi Hedenberg

12 years ago

10.0

Highly recommend others to stay here!! Best hotel during our 14 days in M. The car needs to be parked a bit away, count on paying up to 50 MAD for a parking guard.

Verified traveler

13 years ago

10.0

This tidy litte riad is a welcome respite from the chaols of the medina. It is tucked away in a quiet area but still very close to the souqs and tourist attractions. It is hard to find but once there, the proprietor is happy to offer good advice and service.

Riad Nasreen

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Family Suite

Breakfast Included

$363.00

Superior Double Room

Breakfast Included

$257.00

Family Room

Breakfast Included

$366.00

Superior Triple Room

Breakfast Included

$245.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

1:00 PM

11:00 AM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Internet

Pets

Parking

Children and extra bed policy

Reviews (331)

Customer Reviews & Ratings

8.9 / 10

valerie

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