Moroccan House
Chain: Not Available
Description
Luxurious Accommodations
The Moroccan House Hotel offers fifty rooms across five floors, each designed for comfort and equipped with wheelchair facilities for convenience. The panoramic terrace provides stunning views of the city, ensuring a memorable stay.
Culinary Delights
Start your day with a delicious Moroccan breakfast buffet featuring over 30 dishes. Guests can even participate in preparing traditional meals and request gluten-free options. The hotel ensures a gastronomic experience that caters to all tastes.
Leisure and Recreation
Indulge in relaxation at the Moroccan hammam, take a refreshing dip in the swimming pool with a dedicated children's area, or enjoy the playrooms. The hotel provides entertainment options for guests of all ages.
Immerse yourself in the vibrant culture of Marrakesh while staying at the centrally located Moroccan House Hotel. Book now for an unforgettable experience.
Sentiment Analysis
Excellent/central location, convenient for transport and shops
Clean rooms and well-maintained, clean swimming pool
Friendly and helpful staff in many reviews
Good value for money noted by several guests
Suitable for travelers and layovers
Some rooms described as spacious and nicely designed
Popular Amenities
WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
Breakfast in the room
Massage services
Availability Side
Classic Triple Room
This air-conditioned room features a TV with satellite channels, mini-bar and a private bathroom.
Double or Twin Room
This air-conditioned room is decorated in an Oriental style. It has a satellite TV and a mini-bar.
Guest Sentiment Categories
Cleanliness
Multiple reviews explicitly praise cleanliness (clean rooms, clean pool); overall cleanliness is a clear positive in guest feedback.
Service
Service is generally described as friendly and helpful (receptionists, attentive staff, quick room change), but there are isolated negatives (rude receptionist, unfulfilled promise to replace pillows/lamp).
Location
Location is repeatedly highlighted as ideal — near shops, transport, and convenient for travelers — though a few rooms facing the street were noted as noisy at night.
Room Quality
Several guests report significant issues with room comfort and condition: very hard mattresses and pillows, worn/old rooms, missing or different furniture than pictured, and a non-working reading lamp.
Amenities
Amenities (notably a large, clean, well-maintained pool) are praised; minor issues noted (e.g., rooftop breakfast not available, kitchen/odor placement comment).
Value for Money
Multiple guests explicitly cite excellent/good value for money and recommend the hotel on that basis.
Food and Beverage
Breakfast received mixed reviews: initially good for some, but several guests report declining variety and limited options by the end of the stay.
Overall Experience
Overall impressions are positive (good value, location, friendly staff, nice pool), tempered by notable discomfort from bedding and some breakfast/room issues.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
No policies available for this hotel.
Reviews (469)
silvia
6 days ago
6.0
Camera e bagno La posizione è passabile il taci x la medina costa 5 euro in andata e 10 al ritorno
Cons: Lo staff x 2 gg non ha risposto ai messaggi su booking quindi siamo arrivati la sera alle 20.30 e non avevamo la cena. Alla richiesta di dove prendere delle bibite ci hanno mandato nel market davanti che costa come un oreficeria e non ci hanno detto che dietro l angolo c era un centro commerciale aperto fino alle 22. Il giorno dopo non ci hanno aiutato a trovare un taxi e il transfer verso l aereoporto l.ho fissato da sola con booking Ma la cosa peggiore è la piscina esterna che sarebbe bella ma l acqua è verde opaco e il cloro lasciato sciogliere mentre i ragazzi sono in acqua. Impraticabile. (Vedi foto) La spa invece non esiste ( vedi foto) e noi pensavamo di passarci il pomeriggio quindi ci ha modificato i programmi. In sintesi: abbastanza pulite le camere e comodi i bagni, colazione extra a 5 euro ma con succhi industriali e poco abbondante. Da l idea di un Riad che ha visto giorni migliori e ora è lasciato andare, quando siamo Stati noi era usato x gite scolastiche x darvi un idea.
Sarah
1 week ago
8.0
ABDELHAK
1 week ago
3.0
Maggie
2 weeks ago
9.0
Anne-Marije 80
2 weeks ago
4.0
Cons: Erg luidruchtig. Er is tegenover een club gekomen en dat trekt jongeren aan. Die komen om 3 uur in de nacht thuis en dat hoor je heel goed. Wij hadden een 4 persoons kamer, 1 bed was wel heel smal, kon je je niet in omdraaien. 1 dag is onze kamer ook niet schoongemaakt.
Andrew
3 weeks ago
10.0
No frills but an excellent hotel and great value.
Cons: Nothing.
Aleksandra
3 weeks ago
7.0
Bardzo dobra lokalizacja, czyste pokoje. Bardzo miły pan dozorca/ochroniarz, gotowy do pomocy. Mili recepcjoniści.
Cons: Jednym z największych minusów były skrajnie zużyte poduszki twarde jak kamień i mimo prośby personelu o wymianę ich i zapewnieniu że to się stanie nie zrobili tego. Mimo wielogodzinnego lotu i zmęczenia nie spalam cała noc, gdyż niewygoda mi to uniemożliwiała. Dodatkow starsznie twarde łóżka jak podłoga.
Adrienn
1 month ago
7.0
A szállás egyébként nagyon tiszta, a ház gyönyörű, a szoba puritán, de szép és kényelmes volt. A medence is szuper. Összességében olyan hely a Moroccan House, ahová máskor is szívesen visszatérek majd.Mi busszal közlekedtünk, könnyen megtaláltuk, és később sem okozott gondot a lokáció.
Cons: A reggeli az első két napon színvonalas és gazdag volt, majd fokozatosan szegényedett a felhozatal, az utolsó nap már kb. csak néhány péksüteményből lehetett választani, hiányoztak a friss zöldségek, a hús, a többféle gyümölcslé. Az olvasólámpám nem világított, ezt jeleztem első nap a recepción, megoldást ígértek rá, de végül az öt nap során nem sikerült fényt varázsolni az ágyam fölé. Az ágyon kívül a képen látszódó kanapé helyett csak két szék volt a bútorzat.
Križma
1 month ago
7.0
If you are a city traveler, this is a great place to stay. It offers everything a European traveler needs, with all services close by. The location is perfect if you are traveling further by train or plane. For leisure, the hotel features a large, clean, and very well-maintained swimming pool. Cafes, restaurants, and a pharmacy are all just around the corner.
Janabert
1 month ago
10.0
El lugar es cómodo. Excelente relación precio calidad. Cerca de tiendas y bares la gente muy amable, el lugar es bonito y las habitaciones son amplias.
Yollene
2 months ago
9.0
Schoon , netjes
Cons: Helaas konden we niet op de dakterras ontbijten, maar was niet zo erg
Myriam
2 months ago
8.0
The location was perfect and made it so easy to get everywhere.
Benagorde
2 months ago
10.0
Carole
2 months ago
1.0
Rien
Cons: L’impolitesse du réceptionniste
said
2 months ago
10.0
Rouan
2 months ago
8.0
Kirsty
2 months ago
10.0
Smahane
2 months ago
8.0
Bon rapport qualité prix
Cons: Bon rapport qualité prix
frank
2 months ago
10.0
PAEZ MARIE
2 months ago
8.0
Tout le personnel est à l'écoute pour vous satisfaire. L'emplacement idéal et tranquille.
Cons: A notre arrivée vers 23h, on nous a attribué une chambre vetuste au 1er étage, tellement fatiguée qu'on n'a rien dit mais le lendemain on a fait part de notre mécontentement et aussitôt , dans les 10mn, nous avons une belle chambre rénovée au 3iem.....super réactif....j'ai franchement apprécié. Merci.
Tom
2 months ago
8.0
derbi
2 months ago
7.0
Design
Cons: All
Takahashi
2 months ago
7.0
Chris
2 months ago
7.0
Driss
2 months ago
5.0
Mode typique purement marocain mais ils doivent réaménager la cuisine au niveau d’emplacement et odeur
Cons: Les chambres qui ont les fenêtres sur la rue sont bruitant difficile de dormir la nuit
nickincabin
3 months ago
8.0
We stayed here a total of 3 nights: 2 before and 1 after a whistle stop tour of Morrocco with Intrepid Travel. Our first night was in a suite on floor 4. Room spacious and reasonably clean. We were permitted to retain it for 2nd night instead of room allocated by tour. Double room we had on return also of a reasonable standard, with plentiful hot water. Staff very friendly and hospitable. Good location for a short walk to all the sights, and a great bar/restaurant nearby (Taberna 12).
Cons: Hot water in our suite (46 I think) intermittant. No kettles in the rooms. Breakfast: First day - adequate, a struggle to order fried eggs. Day 2 (before a long day travelling) no eggs "awaiting delivery!" last day of the tour a struggle to order, to be told "only 1 egg per person..." Plenty of room to improve.
Roman Braciník
3 months ago
6.0
Kazdy den upratali izbu
Cons: Nedali sa zatvarat ziadne dvere
Nadia
3 months ago
7.0
Said
3 months ago
10.0
Silvia
3 months ago
7.0
La decoración, la limpieza, la ubicación
Cons: El.desagüe de la ducha no tragaba y había poca luz
Arthur
3 months ago
5.0
Cons: wi-fi is unusable
EYRIGNOUX
3 months ago
9.0
Bien situé dans Marrakech et décoration typique. Surtout la salle du petit déjeuner à l'étage qui évoque une tente caïdale traditionnelle. D'ailleurs le buffet du petit déjeuner est correct. C'est un bon rapport qualité-prix.
Cons: Je suggère de mettre des moustiquaires aux fenêtres car si l'on ouvre un peu le soir pour aérer, les moustiques vous croquent après ! 😅 Ceci dit, il y a la clim. Donc ne pas ouvrir les fenêtres est la solution.
Sharon
3 months ago
8.0
Lovely lobby, lots of places to eat within a few blocks. Stand with snacks right across the street. Pool was very clean, big and pretty but did not use it.
Cons: Breakfast not good, only ate it once, then skipped Beds and pillows like boards but all are in Morocco
Pierre
3 months ago
4.0
hassan
3 months ago
5.0
Mejeriene
3 months ago
10.0
Everything
Cons: Everything
Josée
3 months ago
8.0
Younes
3 months ago
2.0
Non
Cons: Tout
Sally
3 months ago
9.0
Aboumaria
3 months ago
8.0
chen
3 months ago
8.0
Gilles
3 months ago
10.0
Abdelillah
3 months ago
1.0
A ce jour je n'ai pas encore reçu ma facture et l'hôtel a refusé de me fournir ma facture
Eklund
3 months ago
10.0
Ett trevligt hotell med marockansk design vilket vi uppskattade. Många bra restauranger i området och inte allt för långt från Medinan. Trevligt med en pool utomhus att svalka sig i. Mycket prisvärt.
Cons: Har inget att klaga på.
BEACH
3 months ago
7.0
Jessica
3 months ago
1.0
Yasmina
3 months ago
8.0
Le lieu est plein de charme un vrai ryad authentique belle décoration. L'emplacement est excellent situé dans une rue perpendiculaire aux grands axes, commerces, banques, snacking etc. Super rapport qualité prix je le trouvais le prix élevé au vu de la taille de ma chambre et l'équipement très sobre et la salle de bain peu commode mais l'emplacement vaut le prix si on y séjourner quelques nuits
Cons: Le petits déjeuner en supplément ne vaut pas du tout son prix. Le jus d'orange n'est pas un vrai jus d'orange cest une espèce jus sucré avec du colorant, dommage pour un pays producteur d'orange. Peu de choix et pas de produits traditionnel (msemen/harcha/beghrir) Pas de fromage (à tartiner) Cafe de mauvais goût heureusement que me l'ait et le sucre couvrent le goût. Au meme prix je pouvais prendre u. Petit déjeuner sur le trottoir d'en face dans un petit restant très sympa. Il n y avait pas de gel douche ni shampoing et de ni de serviette pour le sol de la salle de bain.
3 months ago
9.0
ouahib
4 months ago
9.0
Riad precioso recepcionista rachid muy amable, desayuno completo
Cons: Algunas Instalaciones antiguas necesitan reformas
Mohaned
4 months ago
10.0
Anderson
4 months ago
7.0
The staff at Riad were approachable and my requests were promptly met.
Cons: The room had a bit old furniture, a kind dark on the hall. The shower drain was bit clogged and the lamp bulb was broken down.
Miguel Angel
4 months ago
8.0
Daniel
4 months ago
10.0
Björn
4 months ago
7.0
CARLOS
4 months ago
6.0
oumaima
4 months ago
8.0
Equipe sympa et serviable. Petit déj complet et diversifié
Toubkal Aventura
4 months ago
9.0
Très bon android
Zaïna
4 months ago
8.0
Matt
4 months ago
9.0
The staff are exceptional. Happy to provide any service and answer any question.
Pollet
4 months ago
8.0
The place near bars and restaurants
Cons: Old bathroom, showerhose of course broke as usual, ha.
Anas
4 months ago
9.0
Torsten
4 months ago
9.0
Kimberli
4 months ago
10.0
David
4 months ago
10.0
It had alot of character. Room I was in was lovely and very clean. Good location .
Cons: Nothing
Netma
4 months ago
5.0
Florence
4 months ago
7.0
L’accueil du personnel. Nuits calmes.
Cons: Le petit déjeuner, l'endroit est triste et les tables non nettoyées après les clients, pas de fruits ni laitage (yaourts) la baignoire vétuste dans une des chambres, chambres ayant besoin de rénovation. Le coffre payant!
francesca
4 months ago
10.0
Tipico hotel Marocchino, molto caratteristico. Situato nel quartiere Gueliz è a 5 minuti a piedi da tutte le comodità, inclusi i pullman locali per raggiungere la medina e la piazza. (pullman numero 5 e numero 6). Personale gentilissimo, sempre pronto ad aiutarti. La stanza era molto pulita, tranquilla e spaziosa con tutto il necessario per una settimana di soggiorno. Vengono inoltre rifatte quotidianamente. Non avevamo la colazione compresa nel prezzo della nostra camera, tuttavia a pochi minuti a piedi dall'hotel ci sono posti dedicati per colazioni abbondanti a prezzi bassissimi.
Cons: Soggiorno e vacanza finito troppo in fretta... Torneremo sicuramente sia a marrakesh che all'hotel
Emma
5 months ago
5.0
The staff and helpfulness
Cons: The property itself is as so run down and in need of renovations the beds are pillows were hard. The breakfest wasn’t great
Pınar
5 months ago
6.0
Mumtarin
5 months ago
8.0
It was value for money. Good staff, good location, room was very clean which was the first priority of ours.
Cons: The water in the sink took forever to drain, it was quite annoying. We just had this small issue with our room. Otherwise the bathroom was super clean. No complains with that.
JIE
5 months ago
10.0
good
Celia
5 months ago
9.0
Clean space with cute rooms
Cons: Bed was hard, location is okay but its a 40-50 min walk to the Medina
Gracila
5 months ago
5.0
Cons: So much noise even after midnight
Aliona
5 months ago
10.0
Расположение было довольно удобным. Чистое белье и полотенца, были принадлежности для ванной. Красивый дизайн помещения
Cons: Ванную комнату нужно бы обновить.
Bruno
5 months ago
9.0
Localização
Cons: A sala do pequeno almoço não era limpa as mesas estavam sempre sujas.
Lubitza
5 months ago
8.0
Cecilia
6 months ago
9.0
Zoraida
6 months ago
10.0
Me gustó su diseño y arquitectura. Ubicación. Auténtico hotel marroquí
Cons: Desayuno regular
Liria
6 months ago
8.0
A simpatia e a educação de todos os funcionários. A localização é muito boa, tem um comércio ao redor onde é possível encontrar de tudo, lojas, restaurantes, mercado e farmácia. O café da manhã é simples mas muito gostoso e vale a pena.
Cons: No banheiro poderia ter tapetes para quando sair do banho.
Ezayani
7 months ago
7.0
Cons: Le personnel a refusé de me donner la facture de mon séjour sous prétexte j ai reserve via booking
fasola
7 months ago
10.0
Fiona
7 months ago
8.0
Space in the room. Comfortable bed.
Cons: The soap quality. Cleanliness.
Ali
7 months ago
8.0
Mohamed
7 months ago
10.0
Good hotel 😃👍 Rachid was very helpful and welcoming at the hotel
Cons: Nothing
Gaga
7 months ago
10.0
Die Personal waren sehr freundlich und hilfsbereit!
Cons: Das Frühstück war ziemlich teuer
Chaimaa
7 months ago
8.0
Kamal
7 months ago
10.0
Manchun
7 months ago
8.0
Peter
7 months ago
8.0
meir
7 months ago
10.0
Oscar
7 months ago
6.0
Juan
7 months ago
8.0
La amabilidad del personal. El desayuno muy bien
Sami
7 months ago
9.0
Emplacement et le prix
Christine
7 months ago
5.0
Cons: Bruyant
Thor Johnny
8 months ago
8.0
T
8 months ago
7.0
The breakfast was good. the location was great. the hotel staff were really nice. and the room was clean and warm
Cons: Nothing that bad. good stay overall
Amanda
8 months ago
6.0
The bed was comfy
Cons: The pillows were lumpy and uncomfortable. There was a bad smell In the room and it was from a load of rubbish dumped next to the hotel. There was a loud banging metal gate and the ac was so noisy it was difficult to sleep. Also the location was mikes from the centre .
Anić
8 months ago
4.0
Mohamed tarik
8 months ago
7.0
ayub
8 months ago
5.0
Tim
8 months ago
7.0
Elisabeth
8 months ago
7.0
BRUNO
8 months ago
6.0
L’aspect général
Cons: Pas de wifi
Dóra
8 months ago
3.0
A szálláshely lokációja.
Cons: A szobák felszereltsége, hideg volt a szobában és reggel 7 órától olyan hangzavar volt, hogy képtelenség volt tovább pihenni.
Tijahi
9 months ago
7.0
L'hôtel est bien situé à proximité de tous. Le personnel agréable. Côté confort le matelas un peu dure et la douchette un calver. Les draps été sale à notre arrivée mais il ont étais directement changer. Sinon franchement on a passé un bon séjour.
Sara
9 months ago
7.0
Grant
9 months ago
10.0
The staff were warm and welcoming from the start. They were always on hand to answer any questions or to give good advice. The hotel itself is charming and beautiful. My room was spacious and clean with nice hot water from the shower and there was a fridge and safe inside. The pool area is nice for relaxing, but beware the water is very cold and refreshing! The breakfast was plentiful, tasty and recommended for the price. The location is good - inbetween the Train staion and the Medina and only a short distance from other places of interest.
Cons: N/A
Mikhaela
9 months ago
5.0
Clean, well lit rooms and good location. Comfortable rooms and safe location in a trendy spot away from the Medina.
Cons: Staff were not so welcoming or friendly and the pool was really cold and gets not sunlight.
P2767BLlisaw
10 months ago
6.0
We stayed here for a couple of days before our Intrepid tour and a couple of days afterwards. The rooms are variable, some fine, others not. Staff were inconsistent- some quite helpful, others rude and unhelpful. No filtered water available to guests. They just point vaguely in the direction of nearby shops and cafes if you need water or coffee even if you arrive late evening. We had difficulty with our prearranged transport to airport on our last morning and were unable to call anyone with our data only eSIMS. When we asked Reception for help they were dismissive as it wasn’t their problem. Even though they get a lot of business through the tour companies that arrange transfers. Returning to Reception 10 minutes later we were fortunate to encounter a different person who kindly agreed to make calls for us and sorted things out.
713tinaw
10 months ago
2.0
This is a scam hotel! Never ever come!!! We booked two double rooms. When we arrived in the afternoon, they lied, claiming that the rooms had no electricity. They told us they had a 'better' hotel for us, but they ended up taking us to a motel that looked like a refugee camp, right next to a construction site. We refused to check in, but they wouldn't refund the money and insisted we file a complaint with Agoda. Agoda was just as useless, using a stalling tactic with a non-stop, repetitive AI customer service loop—delaying, delaying, and delaying everything. They rigidly insisted on waiting for a call or email reply from this fraudulent riad before proceeding, dragging it out from 'wait ten minutes,' to 'wait one day,' to 'wait two days,' and finally to 'wait for the riad reply,' until we heard absolutely nothing. They are just as despicable as the scamming motel! They have clearly become an accomplice to this fraud! 詐騙旅館遇上史上最爛客服agoda!!!! 訂了兩間雙人房，下午到了之後騙我們說房間沒電，說有一間更好的飯店給我們住，最後卻帶我們到一家像難民區的旅館，旅館旁邊就是一個工地。我們拒絕入住後不肯退款，要求我們跟agoda申訴。Agoda也擺爛，不停鬼打牆AI客服拖延拖延再拖延，硬要等這家詐騙旅館回電回電郵才處理，從叫我等十分鐘；等一天，等兩天，一直到最後等旅館回電話回郵件，等到音訊全無，跟詐騙旅館一樣可惡！顯然變相成為詐騙幫兇！
Lisa
10 months ago
9.0
Despite the many negative reviews, we love Moroccan House as we prefer the authenticity of this lovely old hotel. The room is spacious with great aircon and a fridge to keep drinks cold and the bathroom has a good shower. Lovely large pool which is very clean. Breakfast is delicious with plenty of variety. For the price, we are very happy.
Cons: The pillows are lumpy and could do with replacing.
Kenneth
10 months ago
8.0
The hotel was fine and the staff reasonably helpful. The area the hotel is in leaves a little to be desired.
rcX3253WL
11 months ago
6.0
The experience was just ok. The rooms need some upgrading. The bathrooms were nice. The breakfast was a bunch of bread products so I wish there would have been some warm food.
tracy
11 months ago
7.0
The authentic feel of the place. The owner was very helpful.
Cons: It was very noisy, the air conditioning wasn't strong.
Ortiz
11 months ago
10.0
Miriam
11 months ago
10.0
Great location - clean and well appointed rooms with a fridge in room
Cons: Pillow very lumpy
650catherined
11 months ago
2.0
I booked a three nights in Moroccan House Hotel in Marrakech, two nights through booking.com and one night through different site. Breakfast was included as it stated. To my shock the 2 nights paid to booking.com did not include breakfast despite paying more throughout these scammers. Management at this hotel is poor, inhospitable and pathetic. Even the man working in the restaurant upstairs is a grumpy, stingy and angry. The only kind person working at reception was Salah, the female receptionist is a horrible person, and has no manner in hospitality. Hotel is nicely decorated, mattresses and pillows are like concrete. Unpleasant experience in this hotel.
Catherine
11 months ago
4.0
The property was nice with Moroccan style decoration.
Cons: Staff were very grumpy and nasty, the only nice person was Salah. The man in the restaurant was very rude, grumpy and angry. They need some lessons in hospitality and manners. Also, mattresses and pillows are super hard and terrible on sleep on.
ryebreadandrosie
11 months ago
2.0
I feel terrible writing this but honestly others do need to know before coming here. We came with our toddler and it just wasn’t safe to stay. The bathroom had toilet roll on the floor when we got there and the bath/shower was covered in black mould. The beds and pillows were like solid lumps of rock which would have been manageable had it not been for the mould everywhere. The design of the bathroom was such that if you wanted to use the toilet, you had to sit at an angle because the sink unit was so big and in the way. We complained about the mould and got upgraded to a suite. When we went up to see it, it smelled like a gas leak or something like that. Really not nice. So we left and went elsewhere to stay. The staff were nice, the decor is pretty although the whole place needs renovating, but unfortunately it just wasn’t a good stay for us.
Christophe
11 months ago
9.0
L'emplacement. Au top
Cons: La fenêtre ne fermait pas
Robyn
11 months ago
7.0
Pool was good but busy with lots of people on a couple of days. Needed to get a taxi to the Medina.
Cons: Bed was really hard
homoudh881
11 months ago
2.0
Worst place for holidays ever seen , The air condition is not working when you ask to change the room they give you one away from your kids room The blankets and duvets are old and smelly The TV has 10 channels ( all French) If you ask for a taxi the price is doubled The place is in darkness whole time No hot water to make tea just on breakfast ( you have to pay) and the rest you have to go outside for coffee shops
Hanan
11 months ago
5.0
Personalen är väldigt trevliga
Cons: Badrummet var väldigt gammal orenoverad och elementen läkte vatten.
Alberto Marelli
11 months ago
8.0
0034675766575
1 year ago
2.0
Upon arrival, there was a young man in the receptions, neither a smile or good treatment, he only gives you instructions, as you don't have breakfast, you have to leave at 12 o'clock, knowing that the doorman was a good and good young man, you feel that you are inside a prison institution, not a tourist, instead of what we are used to from the same chain of Moroccan house, such as Casablanca, on the contrary, a smile, good treatment and provision of services from arrival to departure, so I had to change the hotel to Opera Plasa, treated like princes and a little difference in price
Zubaida
1 year ago
8.0
Goede service. Top personeel
Bayia
1 year ago
10.0
Maurilio
1 year ago
7.0
Localização
Laila
1 year ago
7.0
799kyliem
1 year ago
2.0
The property was in poor condition overall. The air conditioning didn’t work properly. after reporting the issue, a staff member attempted to fix it, and while it blew cold air briefly, it quickly returned to pumping out hot air. The bathroom was in terrible shape. The shower head holder wasn’t properly attached, making it unusable, and half of the shower screen was missing, causing water to flood the entire bathroom. Unsurprisingly, there was mould throughout. The bedding was dirty and torn. There were no towels in the room upon arrival, and it took 90 minutes and three trips to reception before we finally received some. The room was also (inexplicably) poor lit with only one bulb in the 5 available ceiling lights. Other travellers mentioned that some rooms have been renovated, so perhaps we were just unlucky. Unfortunately, we were told we couldn’t change rooms. We were booked for two nights but have decided to leave early and find alternative accommodation.
Jo
1 year ago
7.0
Sara
1 year ago
8.0
Lindsay
1 year ago
10.0
Decore, air-conditioning, space.
Cons: Nothing
Terry
1 year ago
8.0
Mohamed
1 year ago
1.0
Grim
1 year ago
7.0
Very traditional and comfortable room - air con worked a treat - maid came in every day to change towels and make bed - I’ve been coming here for years and have noticed a huge improvement in cleanliness and decor
Paul
1 year ago
7.0
Dorazio
1 year ago
7.0
A kettle to boil water for a night tea would have been nice.
Louise
1 year ago
7.0
Brigitta
1 year ago
8.0
122staciew
1 year ago
4.0
The hotel while may be traditional is in great deal of an upgrade. It's very dated with grubby bathrooms that I didn't even want to shower in. The window/door to a very small balcony that was cluttered with rubble and dirty, but we couldn't open the door anyway for air as there was a bed overhanging the door. The decor again whilst traditional is in need of updating. The mattress and pillow is ridiculously hard. The area of the hotel is close to the shops however it's not the nicest of areas with rubbish thrown around the streets outside the hotel and cars and mopeds everywhere, broken pavements doesn't set A great scene for the hotel. Pool is very cold and shaded most of the time due to high rise buildings/wall around it. There's a very strong overpowering smell of food throughout the day within the hotel. I suppose you get what you pay for when you book a mystery holiday and don't take all the 20 different added extras they try to add on. Would not return to this hotel.
Luiza
1 year ago
8.0
All
Cons: None
Susan
1 year ago
7.0
Guylain
1 year ago
10.0
Everything
Cons: Na
Lemir
1 year ago
8.0
Nadezda
1 year ago
6.0
- Traditional Moroccan style and decorative elements - Convenient last-minute booking availability - Fair pricing for short stays - Good connection to Marrakesh airport
Cons: - Outdated bathroom facilities - Basic electrical installations needing updates - Unwelcoming staff service
Richard
1 year ago
7.0
Richard
1 year ago
9.0
Staff were great. Not much options for gluten intolerant
Emma
1 year ago
2.0
I stayed for 2 nights at the end of a tour. The first night my room had a swarm of flies. I asked for a different room and was told the hotel was fully booked. Luckily a friend had a spare bed in her room and I stayed with her. The second day, the toilet broke in my other friends room. They were told to use the lobby toilet and they would call someone to fix it after we check out.
Elizabeth
1 year ago
3.0
Cons: We were traveling in a group, 2 to a room. My friends checked in first and found that their room was infested with a swarm of flying bugs. There were no rooms to move them into, so they ended up having to stay 3 to a room with other members of our group. The toilet in our room did not flush. We notified the front desk and were told there was nothing that they could do, so we had to use the toilets in the lobby during our stay.
O9314XDpaulab
1 year ago
8.0
For the price, I thought the hotel was great. It was clean, friendly and had everything we needed. If you’re looking for luxury then this is not for you but if you’re looking for cheap and cheerful then I highly recommend. Great location too, walking distance to the Medina and lots of restaurants.
Valentina
1 year ago
4.0
We did not receive the rooms we chose, the pictures of the rooms we reserved had nothing the same we were accommodated in. The first night the air conditioning didn't work and we were left in a cold room.
Anita
1 year ago
8.0
Marian
1 year ago
10.0
Alla
1 year ago
8.0
The decoration and architecture
Cons: Bathroom needs a bit of attention
Tomáš
1 year ago
10.0
Catherine
1 year ago
6.0
This hotel is beautiful, we just happened to stay there at a time of year when we were the only guests, so it felt vacant. I can imagine in the summertime, when the pool is available this is a vibrant place to stay. This appears to be a locally owned place that's been around for awhile. Think charm! Lastly, the staff were friendly and aimed to be helpful.
martinwise
1 year ago
2.0
Hotel very basic found evening meal awful no change of towel's untill 6th day and no fresh bedding at all more like an hostel wouldn't recommend especially if you are an oap all every drab pool area in constant shadow and tiny not at all where you would want to spend any time
Lazina
1 year ago
10.0
I got a real feel of Morocco’s architecture and was surprised to see each area … room, lobby, breakfast area and dining area reflected the beauty of traditional style of the country
Cons: Wish there was a kettle in the room so I could make my early morning coffee and late night tea.
Helen
1 year ago
8.0
Authentic feel
Karen
1 year ago
10.0
It was traditional
Tiago
1 year ago
8.0
Sally
1 year ago
8.0
This hotel is simple and good value. Nice to have a balcony and a spacious room.
Cons: The hotel is fine, with lovely decor that has got shabby. Some work needed to restore to its former elegance.
Ian
1 year ago
7.0
First night was awful. Suite 56, which we were allocated, is directly under the breakfast room and we were woken up at 5am with the incessant noise of tables and chairs being scraped across the tile floor by a tour group breakfasting in preparation for an early departure. Absolutely awful. Second and third nights much better after we requested a room change and were moved two floors down. Other than that, no complaints. We had a nice big suite. Plenty of room.
Qusai
1 year ago
7.0
957filipx
1 year ago
6.0
It is a pretty good location, relatively clean but smelly. Food is a very poor choice. The staff speaks limited English, and the service is average altogether. Generally, it’s an average-budget hotel; don’t expect too much to avoid disappointment.
Katharina
1 year ago
7.0
Nikolai
1 year ago
5.0
The hotel was adequate. The bathroom and room were dirty, fixtures were make-shift, but the neighborhood was good (although 40 min from Medina walking). This is a popular, well known hotel that taxis and tourists know about and is in a quiet area that is safe and fun to wander. If you are willing to sacrifice creature comfort for a quiet and interesting experience, pick this hotel
Cons: Daily service should include sweeping/dusting.
Ivan
1 year ago
4.0
Room and pool
Cons: Itchy sheets, dirty shower, bathroom and bed.
Imad
1 year ago
10.0
Beautiful place well located I liked the architecture and facilities
Karen
1 year ago
10.0
Loved my stay here! Great location! Felt safe walking here at night. Staff was friendly and helpful. Rooms were very clean
Shane
1 year ago
6.0
Central Marrakesh walking distance from a lot of different restaurants and places to see, the people who worked at reception was very helpful and friendly
Cons: There was construction work in the room beside me non stop drilling all day, also the lady who made breakfast on the weekend was coughing her lungs up all over the food, extremely Unsanitary
Nomad547951
1 year ago
2.0
Bad hotel no hot water dirty smelly room noisy I wanted to give 0 if I could I have 1 star cause the location is great and Marrakech is lovely to visit, do not book at this hotel ,waste ur money , even so the prise is cheap but still a waste u can add a little and stay somewhere decent
Saad
1 year ago
7.0
The location is good. The aesthetics of the hotel is nice. The price Price per night is good. I would recommend booking here.
Cons: Hotel reception fought with me over 22 dirhams. I had just landed in Marrakech. I had a strong fever. I told them I would give them the money later when I would exchange the money. The hotel staff started to fight with me, I wish I had beaten him up. Absolute piece of shit. The washroom shower door doesnt close as it should so the water from shower goes on the floor of bathroom. The Breakfast is ok. At 3 am I went downstairs to see if I could get water from reception (I am happy to pay), there was no one at Reception. Makes sense considering it's not a 'Hotel'.
Sam
1 year ago
1.0
Location
Cons: Dirty room, only allowed 1 egg Disgusting breakfast
Richard
1 year ago
10.0
Keira
1 year ago
6.0
Lovely property in decent location. Breakfast good and staff helpful. Decent room service and clean. Our room was ok but needing a little attention - broken lock, lights not working etc. But for price and somewhere to sleep it was fine.
Digitalboat
1 year ago
8.0
Style and location and Bed
Cons: Bathroom Maintenance
Virgo1209
1 year ago
6.0
The hotel is very uniquely decorated in a Moroccan style. The hotel is a bit basic by Western European standards but it was fine. The room was clean and the beds were comfortable. We felt very safe there . The breakfast was a plentiful buffet style but if you have the evening meal option just be aware that there’s no choice, they just bring it out!! Ok location , easy to get a taxi to and from the airport and about a 35 minute brisk walk to the main square and souk. The 24 hour reception area was a really helpful feature and nothing was too much trouble. There’s a handy little shop over the street to buy bottled water, snacks and toiletries.
claireeN9904EU
1 year ago
6.0
We booked this hotel as part of a Thomas Cook package - but I did look at Trip Advisor first, to make sure it would be okay. The staff at this hotel were absolutely lovely. They were friendly, knowledgeable and generally helpful. We booked half board and the dinners - traditional tagline meals - were very good. The hotel is very basic, which I was happy with. The beds were comfortable, and the room and bathroom clean (and cleaned daily). The hotel is also in a great location. We were only there for a city break and could walk to the Medina and to the Jardin Majorelle. The reason for my 3 stars is that I'm not sure where other reviewers took their photos... Our room certainly didn't look anything like the photos taken. No lovely Moroccan touches like intricate headboards or four poster canopies, just a very, very basic room. The hotel had a slightly run down feeling: the glass in the window of our room had a crack in it, one of the mirrors on the stairs was cracked. The shower was rather weak and there were bits and pieces of old equipment lying around (e.g., a disused coffee machine). Much of the place felt a little unloved. I'd like to repeat that the staff were great and the rooms were clean - so if this is what you're looking for, go for it.
Allali
1 year ago
10.0
Tranquille calme
Nona
1 year ago
9.0
Traditionally and warm colored decorated. Friendly and very helpful staff.
Cons: The finish is less, but this is quite normal in these countries, But we didn't have any problems with this. It's part of it. Very hard mattress.
Kjdozzi
1 year ago
6.0
Moroccan house is beautiful, very ornately decorated. Our room was huge.
Cons: The internet. It disconnected and reconnected (this is not hyperbole) every 2 seconds. We paid for a nicer room with a desk so that I could do some remote work and I ended up having to get a day pass a coworking space. Also, they require you to pay in cash, which we didn't anticipate.
Charlotte
1 year ago
10.0
Breakfast was great, lots of choice. Fresh fruit would be a welcome addition.
Cons: Room was pretty noisy due to traffic.
Wendy
1 year ago
8.0
Fridge in the room. A real bath - a bit on the small side but it was lovely. Breakfast - apart from the orange juice. Location in Gueliz within walking distance of the Jardin Majorelle. Good restaurants nearby - especially Babakish - a Lebanese restaurant.
Cons: Orange juice at breakfast was re-constituted powdered stuff, which seems crazy when Morocco grows such tasty oranges and freshly squeezed juice is so fantastic.
Emran
1 year ago
8.0
Laura
1 year ago
10.0
Matt.roberts
1 year ago
4.0
740beverleys
1 year ago
8.0
We had a clean bright room (no.12), everything in working order. Safe in room for small daily charge which we used. Pretty character windows and double glazing beyond to keep the hustle and bustle out at night. Could do with more bedside lighting to soften the room. We had a double and a single bed in our room. Both v comfortable. Bathroom looked recently updated. Loo had a little problem on arrival but was quickly fixed. Sink had a crack in it. Breakfast on roof terrace was simple but tasty. Pastries, msemmen pancakes, omelets freshly cooked and small local fresh cooked pastries which i think contained minced chicken were lovely. Yoghurt, fruit, juices, tea and coffee on offer. Reception spoke good enough english alongside French and Arabic and were friendly and helpful. We didn’t have dinner in the hotel. The common parts were decorated in local furnishings and were very pretty. Lights on floors had timers but there were buttons to put them back on near every door. The lift worked every time but as we were first floor we took the stairs often - strangely the stairwell got shorter the further down you went! Outside the hotel was in a busy neighborhood, close to very good restaurants, shops and lots of facilities. In the same road were some restaurants and what looked like a club. This meant there were always people around even later in the evening. The hotel is more of a guest house and is simple but effective. We used it as a base for sightseeing and pretty much slept and ate breakfast in it. Our room was spotlessly clean and the aircon worked well. Some fixtures were a little tired but the whole place was charming. The hotel is out of the main town however we walked in and out daily. We got one taxi home which was approx. £8 and we didn't haggle. You could go metered if you preferred. Walking into town was through the 1920s French district of Gueliz where you could pick out old buildings and art deco features. It was almost one straight road into the main square. Close by were high street brand shops and eateries. We never felt unsafe anywhere in Marrakech and we walked miles through souks, back lanes, main roads and alleyways, often getting lost in the process! Google maps is your go to friend as the place is a maze. Do not expect alcohol except in some restaurants. Within the Medina we found none but instead enjoyed the huge array of teas, coffees, juices and mocktails on offer. We ate once in the main square at a stall but thought we had better food in the souk itself. Seek out beautiful gems as you wander. Crossing the road is an artform which we quickly learned but locals were happy to help and be tagged along with for safety!
Karen
1 year ago
8.0
Lovely courtyard
Christopher
1 year ago
10.0
noeleenm290
1 year ago
10.0
Front of house so helpful ,easy check in and out. Salah a font of information his colleague who downloaded boarding passes and got stamps for me.....patience of a saint. Rooms are in character of the building and spotless housekeeping 100%. Lovely pool and Safouane very courteous and pleasant.Breakfast good. Great place to stay for exploring all the amazing sights 👍.I have stayed in Marrakesh before in more modern and more expensive hotels. None have the character or athmosphere of Moroccan House Hotel. Will definitely be back.
Verified traveler
1 year ago
10.0
God service og de ansatte var meget hjælpsomme og venlige. Stedet kan godt anbefales.
Mary
1 year ago
2.0
Moroccan people are extremely friendly but not at this hotel. Staff unfriendly, no towels in room, had to wait until morning for towels, gave us one. Room musty, window was broken. Over all feeling of they just don’t care.
Sophie
1 year ago
6.0
veganline
1 year ago
10.0
I am a vegan and a friend booked me a stay in a hotel in Morocco, where very few people have heard of vegans or get the logic. I decided to be vegetarian. Easier to explain. And I wrote it in arabic on a T shirt. Breakfast was quite easy for a veggie and rather good - a buffet of things like tomato on the roof of the building. Most people choose the covered part. Dinner is a rare choice of thee of four groups of guests hoping to save a bit of cash and probably on some deal or other. Soup. Something in a pot. Banana or youghurt. All very cheap compared to going-out. First two courses meat because this is Morocco. I did not expect a change to veganism because this is Morocco and the chef was very helpful in getting some dishes together that just had vegetables. One night he even did a big thing on couscous, but I did not eat much so he left it simpler most nights. All a great experience and I hope to be back if there is any excuse. I have not read the other reviews but guess most people like this hotel because of helpful staff and low km walking distance to the old town, and neighbouring west-end bars that a guide book can find you here but not in the older town. This is in the more western and expensive part of town. Some people might find the Maroccan House Hotel a bit too rustic and think the repairs are not quite keeping pace with the wear and tear. For example our first night saw us re-located to another good hotel 50m away, for reasons unknown, but the rooms were clean and the linen immaculate. Oh, about the old town, we popped into a hotel on the main square and saw rooms at 1000 MAD a night (have I got a zero wrong?) with access to shared showers, no pool, and a set-up rather like British Rail in the UK in the 1960s. I guess it would have been expensive to stay there because of the need to be out all the time and not eating or round a pool, but it's another option. Anyway, it was great to stay at the Moroccan House Hotel I have never been to a hotel with a swimming pool before, open about 10-6 with sun loungers. What a great idea! You can do nothing! It seemed indulgent. Some poeple might notice that shower and loo near the pool which needed redecorating so they locked it! But there is an open air shower next to the pool if you want to wash off sweat before diving in.
Mosa'ab
1 year ago
9.0
Jayram
1 year ago
8.0
jeanne marie
1 year ago
6.0
je n ai jamais reserve avec Expedia mais avec Booking .com..J aimerai repondre à cet organisme;;
Donna
1 year ago
3.0
Breakfast was nice. Pool was lovely. Very handy to shops, attractions and a Supermarket.
Cons: They seriously needs to buy modern beds, they charge the same as other similar Hotels in the area but you cannot expect people to comfortable in those ancient beds. My hot water was very hit and miss, no long showers there.
Delphine
1 year ago
2.0
Je ne conseille a personne d'effectuer une réservation dans cet établissement, ils ne sont pas honnête. Je n'ai pas pu prendre ma chambre que j'avais réservé pour 6 nuits pour des raisons de respect de la loi, au maroc vous ne pouvez pas prendre un hôtel avec un marocain si vous n'êtes pas marié, je l'ai découvert en arrivant a l'hôtel sachant que j'avais appelé l'établissement 3 jours avant pour m'assurer que tout etait bon. Arrivé a l'hôtel je découvre cette loi, que je respecte tout a fait, comme nous étions le jour J impossible d'annuler la réservation qui était annulable sans frais la veille. Je n'ai pas pris la chambre et à aujourd'hui Hotel.com refuse de me rembourser et l'hôtel ne répond pas a mes mails. Je viens de perdre 320€. Respect de la Loi c'est bien, mais où est le respect des clients et l'honnêteté ????
Peter
1 year ago
8.0
Abdullahi
2 years ago
6.0
Mine issues is when you come the hotel for the first time. It is not easy to get the help you are expecting.
Claudio
2 years ago
9.0
Very nice hotel, away from all the hustle and bustle of Marrakech. It is located in Geliz, in a super central area and about 15 minutes walk from the famous Jma El Fna square. The staff are all very friendly and cordial. The rooms are spacious and decorated with beautiful Moroccan furniture. The interior of the Hotel itself is very tasteful, we all really liked it. Very nice terrace and pool. Next year we plan to return.
Cons: Poor wifi signal.
Patrice Haï
2 years ago
8.0
Bien
nirkana
2 years ago
10.0
Don’t be put off by other reviews! We have just returned from our 4 night stay at the Moroccan house & we couldn’t fault it! Check in was so easy and all of the staff were so lovely. The hotel offers a beautiful entrance and lobby. There are both stairs and two lifts to meet all needs when travelling through the floors. We stayed on the 1st floor, we did have worries about the cleanliness of the hotel due to the reviews we read, but as soon as we opened the door, all of the anxiety surrounding that melted away. The room was clean, with crisp white sheets (I was half expecting thick fusty sheets from some of the reviews). The bathroom was clean. The only issue was a part of the shower was missing so we couldn’t change the shower to the big waterfall head, only the standard shower head. We did run into an issue with the fridge as the cable was visibly broken so we didn’t want to risk plugging it in. We made them aware at reception and they were quick to fix the issue! The hotel was lovely and quiet. No arguing staff like other reviews have stated. The floors are tiled and with that you do have to expect some noise from the floors above. We head upstairs move a piece of furniture probably 3 times during the stay. The breakfast was good for 50MAD pp. It wasn’t great for vegan options as I could only eat bread and jam, but my fiancé had beautiful pastries. We loved our stay and would definitely stay again.
StephenE127
2 years ago
8.0
This hotel was used for our last nights in Morocco and it was a great place to end up with nice rooms and a great pool. The staff on checking in and out are good. Hotel really summed up our Morocco trip with the lobby being full of amazing color. Good breakfast served on the roof. Hotel is in a really good location.
Chi
2 years ago
4.0
Room has smell of paint, so we changed. The new room’s bathroom light is broken. It has no shampoo or shower gel. Even the door lock is not very functional. Nobody came to clean the room during our stay. Breakfast area is full of smoke from egg making. This is a very unpleasant stay.
Vera
2 years ago
9.0
Furniture, columbs, mosaics, swimming pool
Cons: When i took the stairs instead of elevater, it was q bit dark, until lights came on
T9841JQsandrar
2 years ago
2.0
Gave 1 star. I was deceived by this hotel. This is not 3 stars, no romantic hotel. Please stop to deceive the people and stop what we have to do or not. NEVER EVER AGAIN. Not happy 😡. Room with plugs damaged, mattress ripped, honestly I de rather stay in my house than be in this place.
bartlomiejc264
2 years ago
8.0
I've had a short stay as a lone traveller in this hotel. The negative reviews are mostly undeserved. My experience is as follows: - It was more of a guesthouse than a hotel. There wasn't a lot of staff. The ones that were there were still excellent, especially the daytime female receptionist whose name I can't remember. Rachid was also very helpful, and the watchman sittting outside made you feel safe when going out for a cigarette at night. If you care about your overall trip more than the hotel, this is a good place. - While the decor was certainly neglected, the room was clean. There were no stains, bad smells or insects. The design was also pleasantly traditional. The way I see it is a small group of people trying to make a living and provide an authentic experience, and from this point of view, it was excellent. - The air con saved my life. The harsh Moroccan heat got to me on the first day and I refused to switch the air con off. - The place is close to the road and the traffic and all the honking was very notable (it's Morocco, after all), but this is nothing to do with the hotel - and while you could hear it all during the day, it wasn't massively disruptive at night. The whole building was quite acoustic - you could hear vaccuming, drilling and phone calls - but Morocco is generally a loud country. - The place is small, which is good for the peace - no shouty children etc. Other than myself, it was about 3 families + a bigger tour on the last day. - The food was a mixed bag. Breakfast was light, which I liked in the heat. Pastries were dry, but topped with the apricot jam, they were good, as well as the pancakes and semolina cake. There were olives, raisins, tomatoes, cheese, lettuce and ham for those who didn't like sugar. I don't understand the breakfast complaints - if all you want is an English breakfast, stay in the UK. The juice was good (cucumber or nettles, couldn't tell). Coffee was admittedly rough, but this was true for all of the coffee I had in Morocco - they like it strong. They did have a jar of instant coffee for those who found Moroccan coffee overpowering. For a small price of 10 DH (80p/1€), you could order a pot of mint tea, also nice. There were also lipton tea bags. The dinner experience varied. On my first and second day, it was all individually served dishes, and on the last, a buffet because of the larger tour. The bread they gave you in a basket on the first day tasted rather papery - I did also notice a few flies on it, although the entrance and windows downstairs were open all day, so they were most likely rogue flies from outside. On the first day, it was a soup of some kind (which was fine) and chicken with a few chips, which didn't feel appetising - bearing in mind I felt unwell on the first day due to the heat shock. Second day - the starter was a salad, which I left half-way through because I realised it had fish in it, and I don't like fish (that is of course on me, not the staff). The main was macaroni cheese with turkey, which was very good. Third day - a buffet with plenty of choice. I opted for a small plate of the very good spaghetti, because I was full from eating out a few hours beforehand - but if not for that, I would have certainly had more. - There was no indoor smoking (the terracr and outside by the entrace was for smoking) - which in Morocco is a novelty. - The riad was in a good walking proximity to the Carre Eden mall, Le Jardin Majorelle, the European Cemetery, the Church of the Martyr Saints and many shops and cash machines. There was a lot to see nearby if you didn't want a long walk. On the same road, there were two bars, two grocery shops and a sandwich shop. Like everywhere in Marrakech, taxis were in every corner, and if they didn't demand an extortionate fee, it was easy to find one if you wanted to go somewhere further away. - The roaming cats and locals relaxing outside and gossiping and chain-smoking added to the authentic experience of the country's culture. - They were economical with electricity. The corridors were not lit very well, the elevators didn't always work properly. In the room, the fuse for the air con and lights would get switched off by the housekeeper if you went out to not waste electricity - fair enough - but it was easy to get the hang of upon return. The buffet dinner food was kept hot using charcoal pots rather than heat lamps - but it stayed hot, and that's what matters. For a small business in any country, this is expected. - The staff were nice people, even though their English wasn't always a given. Rachid made sure I had transport to the airport when leaving. I left a box of crackers and 200 DH as a tip when checking out.
Fenella
2 years ago
5.0
Reception staff were pleasant. The hotel is only a few minutes walk from the bus stop for the airport. It's also a manageable walk to the Jardin Majorelle.
Cons: I had stayed in this hotel, many years ago, as part of a tour, and remembered it as a bit quirky. This time as I'd obviously paid bargain-basement price I was allotted a room to match..... (which unsurprisingly does not feature in any of the photographs online - no rose petals for me!). Three beds, lumpy pillows, noise from some sort of electrical generator/box (luckily I'd brought ear plugs), however none of the bedside lights worked. I struggled with the tv, but it appeared to only want to show me Italian programmes... Cleaning appeared rudimentary - my bed was 'made' but this had involved merely pulling the duvet straight, and leaving the sheet in a crumpled mess at the bottom of the bed, underneath. Uninspiring breakfast, although the coffee was good. The cheapness of the hotel was offset by the need to get taxis - I could manage the 45 mins walk to the medina in the morning, but returning in the heat of the day was a bit too much.
Pauline
2 years ago
7.0
Well-decorated lobby, simple functional room.
Cons: Lighting was glaring, bathroom was relatively clean but dingy with water spotting and very thin towels.
Benjamin
2 years ago
10.0
Boulhakim
2 years ago
1.0
Colin
2 years ago
8.0
Khalid
2 years ago
10.0
The pool, the staff
Amer
2 years ago
5.0
Renee
2 years ago
7.0
Hamad
2 years ago
10.0
Vinícius
2 years ago
7.0
Aimane
2 years ago
7.0
The staff was very helpful and welcoming, they made sure my stay was as comfortable as could be. They also helped me keep my luggage at the hotel after checking out until I could come back and pick it up.
Cons: Overpriced room because most hotels are fully booked as it's the high season and it's difficult to find accomodation. Some of the room's equipment wasn't working either (the fridge in my case).
Raguin
2 years ago
6.0
The location was great but was just about the only good thing about the place. It's really well located in Gueliz close to restaurants, parks and airport. Lots of taxis around which was handy. The adult bed was extra large and surprisingly comfortable and the size of the room was good for a family of 4. The night staff was more friendly than the staff during the day. Having stayed at a riad previously which was spotless and the staff were so attentive and always ready to help, also offered complimentary water, it felt that this was a bit overpriced (£60 for 1 night for a family room).
Cons: The cleanliness of the bathroom. I could tell the place had been cleaned but they missed a spot as there was a bit of sick by the toilet... There was no complimentary water either. The staff were a bit patronizing and didn't help with the suitcases, then later on refused that my dad come upstairs with me (he wasn't staying at this hotel but we'd put his bags in our room while we were waiting for his room to be available at another nearby place) the hotel manager said he needed to stay downstairs and I would have to bring the suitcases down by myself (bearing in mind he could see I had my baby with me....). There were only two sun loungers by the pool for the whole hotel. No travel cot for my baby even though I had booked for a child + an infant. I think it's misleading and dangerous as my baby then had to sleep in my own bed and cosleeping can be dangerous.
Mohamed
2 years ago
10.0
Chloe
2 years ago
9.0
Staff were so kind and helpful, it turned into a real home from home for us (mother and two children). Fantastic location, close to supermarket, shops and restaurants. Easy walk to The Medina. Breakfast delicious, good variety of food options. Pool area great, sun pretty much all day. Some might say that the hotel needs updating, perhaps the bathroom areas, but that didn’t bother us at all, we loved how traditional it was, all areas are clean and well maintained. Room was ideal, good size for three people, clean, beds comfy, spacious bathroom. Overal decor of the hotel was charming, the lounge areas a pleasure to spend time in.
Regina
2 years ago
10.0
i recommend morrocan hosuse i will go again
Cons: everythingi liked
Mhamed
2 years ago
1.0
Nothing
Cons: Nothing
Meah
2 years ago
7.0
Was a nice traditional style gave a true moroccan feel.nice and clean lots of places around to eat .and a roof terrace for breakfast at sunrise .
Cons: Only thing I'd change was maybe softer pillows but that's being fussy if I had to think of something.
Bonne
2 years ago
8.0
Isabelle
2 years ago
9.0
Shirley
2 years ago
9.0
Nicola
2 years ago
7.0
Zakaria
2 years ago
8.0
Anne
2 years ago
10.0
Great location. Lovely room, wonderful staff. Would go again.
Safari
2 years ago
6.0
The bed was nice and the room was clean. The staff were friendly, didn't interact a lot with them though. A decent hotel, nothing more, nothing less.
Cons: The breakfast was just a bunch of sweets and some basic cereal. Not the best by any means, but OK. You're better off having breakfast at one of the many cafés in the area. Also, the showers weren't the best.
Ansm
2 years ago
5.0
Nothing.
Cons: The pool water was cold as well as it was full with the birds poop. Could not swimming.
Kathryn
2 years ago
5.0
京子
2 years ago
10.0
Mathew
2 years ago
1.0
Natalja
2 years ago
10.0
Very unique hotel and could take in proper Moroccan architecture! Amazing rooms and designs! Great location and super friendly staff! Loved it! Would so come back!
Cons: Breakfast
Kyle
2 years ago
7.0
Convinent location and works fine for a quick trip. There was no breakfast when I visited.
Cons: Staff was kind of awkward. My friends ran into another friend and she came over. We were gonna add her to the reservation but it wasnt possible in the same room so we asked if she could just come change in the room and then leave and they were very upset with that idea and tracked us all as we left for dinner.
Yentl
2 years ago
7.0
Very friendly and helpful staff, nice neighbourhood.
Cons: Cleanliness could be better. All the sheets and towels have stains on them and don't get replaced during the stay. The beds and pillows are pretty bad and not very comfortable.
Deniz
2 years ago
10.0
Great decorated unique hotel with good all buffet breakfast, good location and its one of the cheapest hotels. Also good stuff
Cons: Only the wifi could be better
Leanne
2 years ago
5.0
Sean
2 years ago
9.0
We really couldn't fault anything about the hotel, for approximately £10 per person for a hotel in a good central location with a pool and breakfast included?? Amazy
Brian
2 years ago
10.0
Roof top terrace option for breakfast.
Cons: Swimming pool water …… cold as melted ice.
Hafsa
2 years ago
8.0
Margaret
2 years ago
10.0
Loved this place and the staff were so lovely and friendly. Very good breakfast. The decor is beautiful.
Rizi
2 years ago
8.0
The location. The cleaness.
Cons: The break-fast.
Ihssane
2 years ago
6.0
Abdul
2 years ago
5.0
William
2 years ago
8.0
This is a nice hotel that was the ending point for a tour that we were on, so we decided to stay on two more nights on our own. Location is in the new city I think, so it's 2-3km to the old town square (Medina), so we took taxis to get there. YSL museum is a little closer, maybe 1km, so we walked that. We were tired from our tour, so we didn't take time to try the Hammam (baths) in the hotel, which I think are at an extra cost. January weather was too cold for the outdoor swimming pool so we didn't use it. Breakfast was great, we didn't try the dinners, ate mostly in the Medina. We did have dinner in the neighborhood one night, and there were several restaurant options there. Staff was helpful and unobtrusive.
Cons: it's in a nice urban neighborhood, nothing like the old city. if you want to walk to the old city, that would take you awhile. but I'm glad we didn't change hotels to be in the old city, we were tired after our tour, and this place was a good place to rest.
Abdelmounim
2 years ago
5.0
Shwan
2 years ago
7.0
Location and value for money
Cons: Darkness, strict rules, smell of oil paint in room
Jarno
2 years ago
9.0
The place and tours
Anna
2 years ago
8.0
Great location. you can walk everywhere. nice and helpful staff
Cons: poor breakfast, no possibility to heat water for tea or dinner
Hadi
2 years ago
9.0
Tom
2 years ago
5.0
Corne
2 years ago
6.0
The location is ok. There is a decent breakfast on the top floor.
Cons: Not very helpful staff. Hotel is much older, much more outdated than the photos suggest.
Alexander
2 years ago
2.0
Akram
2 years ago
3.0
Mateusz
2 years ago
9.0
Hotel is very nice and clean. Rooms are big for a good price. The location is in my opinion also better than being in the old city.
Yasir
2 years ago
7.0
Abdifatah
2 years ago
8.0
Ahmed
2 years ago
10.0
Comfortable and clean
Cons: Nothing
Alice
2 years ago
8.0
Very good value. Very good location.
Cons: It's good value for money
Jan
2 years ago
7.0
Great position
Cons: Could have been cleaner.
Alice
2 years ago
7.0
Very good value for money. Convenient location in the new town
Alena
2 years ago
8.0
Anonymous
2 years ago
7.0
Great location, great value for money. Madena is a good walk away but well worth it.
Cons: There was no restaurant facilities, apart from breakfast.
Janet
2 years ago
6.0
Jamal
2 years ago
9.0
Friendly stuff & very hospitable..
Hazel
2 years ago
9.0
We loved the authenticity of the property. And the fact that it had a swimming pool was a big bonus.
Cons: Some if the sun louners were broken. And there could have been more. Cushions on the un loungers would haveneen more comfortable aldi.
Greg
2 years ago
7.0
The decor was amazing
Cons: Bed too hard
Roberts
2 years ago
10.0
Room was bigger than expected. Breakfast was plenty varied. Staff very friendly and helpful, especially Zakariah the waiter who made sure everyone was happy and had anything they needed and freely gave information about where to go and what to see.
Cons: I liked pretty much everything, thanks.
Damian
2 years ago
10.0
Hasan
2 years ago
3.0
Overall size of room. Location of the hotel. Breakfast is OK but no English teabags provided.
Cons: Hotel needs full renovation. Inside the hotel lounge is very beautiful but not enough lighting let's it down. All corridors very dark. All electric plugs and switches are outdated. Bathrooms are dirty and very old. Toilet seats are broken. Taps needs urgent replacing.
Amr
2 years ago
9.0
Anne
2 years ago
10.0
Lovely decor, spacious rooms, aircon and pool. We were staying during the earthquake and the staff were very helpful and supportive
Cons: Nothing
Arun
2 years ago
7.0
Spacious room
Cons: Noisy A/C, rooms not soundproof
Chaimaa
2 years ago
10.0
Frank
2 years ago
10.0
I loved that the property was clean quite and the staff was respectful. I would recommend anyone to stop by if you are in the area.
Morad
2 years ago
7.0
Fedwa
2 years ago
7.0
Babul
2 years ago
1.0
Their staff is not helpful stuff .Every room not clean .no towel . Some towel not properly Clean. Not shampoo and Shower gel.not toilet tissue Some towel not properly .
Cons: I gonna say every customer better Don't go .Don't book with this hotel .this is not like 0 🌟 star
Indu
2 years ago
7.0
Amazing decorations, little pool at the hotel, spa was closed, breakfast was good. Beds were comfy. AC didn't cool the room at 5th floor so we had to move to a smaller room at the 4th floor. Pool closes at 6pm and day time it was too hot to be in open pool so unfortunately we missed splashing. Staff were soft spoken but didn't inform about pool or dinner options. No decent restaurant with AC around we had to get dinner delivered.
Louise
3 years ago
6.0
Renata
3 years ago
7.0
Soukaina
3 years ago
10.0
Once we arrived we met this adorable receptionist and he greeted me saying my name which I found very endearing. The rooms are very cosy and clean.. the lady at the reception was also very sweet to us made us feel at home ( I am sorry I didn’t get their names). The lifeguard Anas was very nice too. We ended staying two more nights only for 1000dh which I found very reasonable. The location of the hotel is great everything is walking distance. The rooms are clean. The AC works great. The beds very comfortable.
Cons: Need more sunlounge by the pool.
Nadia
3 years ago
10.0
Everything
Cons: Nothing
Soufiane
3 years ago
3.0
Amina
3 years ago
4.0
Anonymous
3 years ago
7.0
Lin
3 years ago
8.0
Cons: The restaurant that the staff led to is too expensive. Mind the people who ask for money after perform as a guide enthusiasticly when you arrive there. Book everything online! Dont trust the poeple who pop up on the street!
Randell
3 years ago
7.0
NIce place, good value, friendly staff
Meryem
3 years ago
4.0
The staff was lovely and smiling all the time , its near to gueliz but i didnt feel secure to walk alone at night.
Cons: A lot of things need to be improved, such as room cleaning, the bed, maintenance of plugs, and the WC.
Sheikh
3 years ago
9.0
We have great time, we booked for one week, it was fantastic everything, I will recommend Moroccan house is the best, Thanks Moroccan House and all the stuff See u soon
Cons: Bed , cleaning, stuff, and breakfast
Valerie
3 years ago
5.0
Good location
Cons: The room was ok but the tap was broken so no cold water. The towels did not smell fresh and clean Only one plug socket and not even by the bed. Make sure that if you reserve a taxi through the hotel the taxi driver is paid. We ended up at the airport and the taxi driver asked us more money as we had already paid the hotel
Ibrahim
3 years ago
10.0
Always a pleasure to come back. I have been there a few times
Soufian
3 years ago
1.0
Nothing good bad experience cleanest .organisation was useless .
Cons: Service cleanest equipment.it was a bad experience pillows were dirty smelled stinky shower rooms were terrible 😔 leak everywhere power outlet not safe for kids the cover come out .nothing to say it was a bad experience don't recommend this place
Rita
3 years ago
10.0
Very clean. Good location. Nice staff.
Cons: The hotel is a bit old, but everything is very clean
A.
3 years ago
7.0
The staff are very friendly, the lobby is beautiful and the hotel has a lot of character. It's a good central location, easy to get a taxi nearby and lots of restaurants and supermarkets nearby. There are 2 elevators which is great for strollers and luggage. The breakfast on the rooftop was nice. The mini fridge in the room worked well and had a freezer compartment as well. They provided a crib for my daughter which was convenient.
Cons: The hotel is pretty old so it's quite run down. The hot water comes and goes. Theres soap but no shampoo or conditioner. No bidet on the toilet.
Amal
3 years ago
10.0
Damian
3 years ago
10.0
Benjamin
3 years ago
10.0
The environment is nice
Cons: The person there were nice
Philip
3 years ago
7.0
Ilyasse
3 years ago
2.0
Fahad
3 years ago
10.0
Nice character-some hotel, full of Moroccan interior, great value for money, clean and very friendly staff. Special mention to Rasheed at the reception, very friendly and helpful man.
Cons: Nothing, all was great.
Michael
3 years ago
5.0
Breakfast was nice
Nax77
3 years ago
8.0
Excelent place,.i came many times here.
Rad
3 years ago
5.0
Jannicke
3 years ago
8.0
Working air conditioner, beautiful room and surroundings. Very beautiful house. Had a nice pool. Near the city you could walk to Medina square.
Cons: Breakfast not included (5euro) per day. The “clean towels “ we got had orange/brown stained on. And one bed had not clean sheets it was stained. The fridge was not working and the pool closed too early otherwise all was wonderful! Good price and nice personals.
Mahmoud
3 years ago
7.0
Golda
3 years ago
9.0
I liked the decor very much-very cool looking place-had a haman which was great-good breakfast
Cons: I was there 4 nights and only cleaned the room 1 time- when I spoke with them about it- they said they did not want to disturb me—not a good excuse,
Marouane
3 years ago
10.0
Natalie
3 years ago
10.0
the staff were friendly and the hotel was ornate
Cons: the pool was not as clean as we would have liked, we didn’t use it.
Sajda
3 years ago
7.0
Emma
3 years ago
5.0
The staff were lovely. The location is great. The lobby and eating area is beautifully decorated. Clean towels everyday. Bed made daily
Cons: Swimming pool was green every morning so chemicals don't work, didnt use it. The bed & pillows are too hard. Shower pipe was too short and didn't stay up right so had to bend down to wash. The paint finish is sloppy in the whole building going over the edges of the beautiful tiles which is shame to see.
Sini
3 years ago
8.0
Very nice staff and good location. Great value with low price.
Cons: My friends said the bed was too hard but for me It was Ok. They didnt have toiletpaper in the room when we arrived so we thought It was because the hotel was so cheap that we have to buy everything but after morning everything worked well. Also would have prefared fresh fruits and glutenfree bread but I did know beforehand that moroccan breakfast contains a lot of sugar and sweets so didnt expect More.
Oleg
3 years ago
8.0
Good breakfast. There is plenty of parking lots next to the hotel, but there will be again some strange guys who will ask money for parking telling they will secure your car (during our trip through Morocco nobody explained who are these guys, are they under police control so they "pass" money up to the police, or this is "legal" criminal level in Morocco, but this is really annoying. I would like to pay more if money goes to the city, but when this is something about giving money for kind of "nice" beggar, which is obviously under someone's hood this is not acceptable). Here they asked 100 dirham per two nights, gave only 80 (may be not to give at all?). Not really close to the old city, but you can easily walk there, it is 15-20 minutes of walk. Polite stuff, a lot of rooms, though not good they don't have family rooms, so had to take two.
Cons: Comment to moderator: - Can you see three pictures related to breakfast? For some reason I can see you publish only ONE. I'm currently discussing this matter with booking support team and we need to understand if this is you (moderator) remove two more photos or in your view you can't see them? Please give me feedback as I can see support team can't reach you easily. Moderator! Are you joking? I asked you to check if you can see three pictures or not. Please contact support team or whoever and check if there is something wrong with your interface.
Robert
3 years ago
8.0
Friendly welcome every time we walked in the door, breakfast up on the roof was most amenable with fresh cooked eggs a treat from the man with biggest smile. Location is fine for the new town, Majorelle garden not far away, although these days that is spoilt by the crowds. Better off in La Mamounia for afternoon tea! Big room, beautifully decorated, with a big welcome.
Paolo
3 years ago
3.0
Good breakfast. Quiet hotel with terrace. Most part of the staff Is friendly and professional.
Cons: Some of the staff does not speak english and has got no customer service skills at all. Riad does not appear like the pictures. The rooms are very old, especially the bathroom. The shower was cold. No laundry available for clients, or washing machine with coins, not even in the area. Consider 10 min taxi to reach the Medina, very far walking distance.
Zaferista
3 years ago
9.0
Because i’m moroccan but from london i feel the receptionist could of been more polite to me apprentaly he’s new
Cons: The way i was spoken to
Uladzislau
3 years ago
5.0
Farrukh
3 years ago
5.0
Decent location, quite close to city where everything is near. Beds were really comfy and room had nice view
Fiona
3 years ago
8.0
Great value for me and my three kids, breakfast was included for free for them! Old world Moroccan charm, plenty of character. Hassan the porter was so friendly and kind, he even took me to get our boarding passes printed after he finished work. Thank- you!
Cons: Suggestion: put lamps on the four tables in the reception area with soft lighting, this will be so welcoming on arrival!
Ayoub
3 years ago
6.0
Marcus
3 years ago
7.0
Derry
3 years ago
9.0
Derry
3 years ago
9.0
Ondrasz
3 years ago
8.0
Anonymous
3 years ago
5.0
Barry
3 years ago
7.0
location was excellent
Cons: Bed was far too hard
Aoutif
3 years ago
9.0
the breakfast was probably the best in the 3 star that i’ve ever been too such a variety to choose from .
Cons: There was a misunderstanding with the price that i had to pay . Could of been nicer to me about it .
Mohammad
3 years ago
10.0
Adam
3 years ago
8.0
Philip
3 years ago
8.0
location
Cons: old, dated, decor
Ondula
3 years ago
9.0
Location and friendly staff
Cons: Bed was too short
Ahad
3 years ago
4.0
Pooja
3 years ago
5.0
Youssef
3 years ago
7.0
Douglas
3 years ago
2.0
Nothing. The photographs are a false representation of the property. It is dated and in bad need of a deep clean.
Cons: The room was basic, even in Moroccan terms. It was not clean and the w.c. leaked constantly, leaving a pool of water on the toilet floor. I had to ask more than once for it to be mopped up. The shower had a poor stream of cold water. I have returned home from there with my body covered in bed bug bites. Still bathing in 50/50. water/anticeptic. Avoid this place at all costs.
English
3 years ago
9.0
The design. a lot of things need remodelling but keep the design. I liked it.
Cons: the staff were awesome. I also likes the Moroccan style.
Jawad
3 years ago
10.0
Jawad
3 years ago
10.0
Jawad
3 years ago
10.0
Kahleea
3 years ago
10.0
Mohamed
3 years ago
7.0
Decent riad in a good location. Rooms are generally clean.
Cons: Toilet and bathroom were a bit small. They could renovate the floor to make it look better.
Pascale
3 years ago
7.0
The location in Gueliz Very quiet street also
Cons: The lobby should be renovated Rooms are older but clean and charming, Moroccan style
Samah
3 years ago
6.0
Lisa
3 years ago
4.0
Youssef
3 years ago
3.0
Yuriko
3 years ago
2.0
ホテルの内装はとても綺麗でしたが、シャワーが水しか出なかったのでとても苦痛でした。とても口コミのよいホテルだったのに残念です。
Anna
3 years ago
9.0
Forz
3 years ago
9.0
The staff had a 5 star customer service attitude and were incredibly kind and welcoming. This is very important. The lady on the desk was very easy to ask any question and was proud to work there. The other staff just were all very helpful and put guests at ease. Room had multi language TV, could watch programmes in French. Breakfast was free of charge. Olives were good. Guests at breakfast were all surprisingly chatty and anyone could exchange polite conversation with ease.
Cons: Needs an interior designer consultation to create a brand and to simplify the colour scheme. Furnishings need a designer to get the colours in harmony. I liked the statues on the entrance to the hotel, please keep them. Area was very safe and residential and 15 min walk to Jema el Fna. Rose tea had sugar in. Tip to owner: Some guests are diabetic and need to add their own sugar. The tea vervain had no sugar so that was ok and the lipton black tea.
Uroš
3 years ago
6.0
Good location, friendly stuff and nice ambient.
Cons: We came at night (2am) but beds for kids wasn’t ready, so we had to wait for sheets and blankets. Breakfast was everyday the same and too much sweets. Two days we were without warm water.
Robert
3 years ago
8.0
Soufiyan
3 years ago
7.0
Caterina
3 years ago
5.0
clean and had all facilities
Cons: the sound coming from other rooms kept us up all night
Tchafikah
3 years ago
8.0
Marina
3 years ago
10.0
Anders
3 years ago
9.0
Francisco
3 years ago
7.0
positioned in the new area of the city, very western, lots of amenities close by. decent hotel. friendly staff.
Cons: more of a good Riad than a hotel.
Nax77
3 years ago
7.0
Very good location, staff is nice
Cons: Rooms are a bit small,.but is not a problem
Diane
3 years ago
8.0
Rooms a bit dated but other than that it was a great stay.
Cons: Nothing
Jessica
3 years ago
7.0
Debs2022
3 years ago
8.0
Sd
3 years ago
7.0
Marianne
3 years ago
8.0
Flott dekorert. Du føler deg hensatt til 1000 og 1 natt. En del støy for de rommene som ligger ut mot gaten. Det ligger noen restauranter like ved og når de stenger fredag og lørdag natt er det høy stemning i gata. Kort vei til Carfour hvor du kan få øl og vin. Det kan du få på restaurantene som ligger like ved også.
Jb4ker
3 years ago
10.0
the staff went above and beyond to help me with flight tickets
Wendy
3 years ago
8.0
Decor is beautiful .
Elizabeth
3 years ago
7.0
Atmospheric and willing staff
Cons: inconsistent breakfasts - some days more than others
Anni
3 years ago
7.0
Nice decor, terrace has rooftop views and good atmosphere overall. Included towels and soap/shampoo, good for traveling light! Comfortable bed with handy reading lamp. Location close to station with bars and high quality restaurants in the neighborhood.
Cons: The facilities are old, not renovated in a long time but everything worked fine.
Hetty
3 years ago
8.0
Julie
3 years ago
8.0
The room was big and light. The hotel is very clean. The night staff were very helpful
Cons: The breakfast wasn't that great. Came out in dribs and drabs. Asked for an omelette. Given a flat no. No explanation. We'd had omelette the previous day
Yassine
3 years ago
1.0
nothing staff is very rude
Cons: dirty and pricey
Daniel
4 years ago
2.0
The double bed, the size of the room and the air conditioning
Cons: The tiny single beds, the poor quality windows and doors, the attentiveness of the staff to your requests. Mainly very bad attitude of the hotel staff, especially directed towards non-french or arabic speakers. Completely appauling behaviour unless you happen to speak french, where you may be lucky and they will help you with what you ask. Otherwise you will receive bad treatment. They rush you to check you out on your date of departure.
Chou
4 years ago
10.0
Everything
Cons: Nothing
Maysa
4 years ago
8.0
Staff is amazing!! And breakfast and decor!
Cons: Time slot for pool? It's ho. I would like to have a diving after 6.
Rita
4 years ago
9.0
I like the staff, the rooms and the location
Cons: There is nothing I don’t like
Mohammod
4 years ago
8.0
Cons: I booked a double bed room, but I was given a room with 2 single beds. When I mentioned this to a staff member they said to put the beds together. This would've been very difficult as the beds had other attachments to it which were reaching to the ceiling. Lastly it is not my job to do that.
El
4 years ago
10.0
nice
Cons: lovely
Nabil
4 years ago
9.0
Jennifer
4 years ago
7.0
Bouazza
4 years ago
10.0
Personnel souriant et avenant, style typique et confort très correct. Emplacement en plein centre ville proche de toutes commodités. Bref, à recommander sans hésitation
Stella
4 years ago
8.0
Arrived a day early for a 3week tour if Morocco. Hotel 10 mins from Yves St Laurent gardens/museum. Very ornate foyer, and some of the rooms. Pool could have done with a skim, was was refreshing!
Verified traveler
4 years ago
8.0
Rapport qualité prix. La proximité.
Syed
4 years ago
2.0
Rude service from one of the reception guy. I forgot his name. He hassled me to pay taxes when checking in even though Expedia claimed to have included all taxes with the price. (Expedia please stop included hotel taxes as they all keep charging again). I was really tired and and he gave me so much hassle. He kept asking for this "voucher". I assumed he was referring to print outs of the hotel booking. I never had this sort of experience when checking in. I payed the hotel taxes again because I upper body was in pain from carrying my bags. The bed in my room was very uncomfortable and I just had a poor experience. I left after one night even though I had a four night stay. I asked Expedia for help and a partial refund but no one has got back to me. GO AND STAY IN A DIFFERENT HOTEL SUCH AS STARS HOTEL AND ENJOY YOURSELF.
SAID AIT
4 years ago
2.0
Bad, very bad They forced me to pay extra fees
Jemu
5 years ago
2.0
I paid for a few days to stay a property and had an emergency to leave after 1 night. The receptionist told me they are happy to give me the refund of the days I never used . Expedia told me I can not have refund because they went back on their word when i returned to the Uk. Very upset about this!
Verified traveler
5 years ago
8.0
Personnels sympathique et serviable.
Verified traveler
5 years ago
10.0
Friendly staff, great city Marrakech.
Verified traveler
5 years ago
2.0
Nothing
Verified traveler
5 years ago
10.0
I like the room only need black out window to have a good sleep and no drinking water to buy on site since every thing close early
Ken
6 years ago
8.0
When we returned to Marrakech after 3 years, we decided to return to the Moroccan House which we enjoyed so much then. In most ways we were pleased with our choice. The rooms are charming and the staff go out of their way to be helpful. However, in some minor ways the hotel is a bit tired - the taps in the bathroom needed two hands to turn them and never did shut off; tv reception is dismal; and most disappointingly, the breakfast was so unappetizing that we ate elsewhere after our first day.
Alain
6 years ago
2.0
Déçu par cet hôtel nous avons passé qu une seul nuit au lieu de 5 comme prévu car la chambre était infesté de punaise de lit impossible de dormir en 10 minutes nous étions recouvert de bouton fuyez le!!!!!!! Ça nous a gâché notre séjour au lieu d en profitez nous avons passer les 5 jours à désinfecter nos vêtement HORRIBLE
Runa
6 years ago
4.0
I got a basement room where the heater wasnt working. Had to complain multiple times fo change room. My sister arrived two days later and even though she had paid for her room in advance they wanted to put her in a different hotel (??) and I wasnt happy about that. But they sorted it out after another long disscussion. The wifi was down more than an entire day which was very annoying. The hotel is in a safe area and has a traditional interior (although could use some more lighting here and there). The only positive was the guy working at the reception who was very friendly and nice.
Miss R
6 years ago
8.0
The hotel is close to the train station and the airport is only a 20 minute taxi. The hotel needs some touching up as it it looking very tired and old. The toilet seat was broken, the telephone didn't work and the plug came away from the wall when I took my charger out. My pillow was like a brick but my friends was soft
Mrs R K
6 years ago
8.0
Nice clean big rooms
Verified traveler
6 years ago
4.0
Was infested with bed bugs. After first night went to front desk and said that our room had bedbugs. Showed staff my bites and was told they didn't know what bed bugs were. Next morning, at least the front desk staff knew about bed bugs and said they would fumigate the room.
Verified traveler
6 years ago
10.0
Good location. More modern than same hotel in Casablanca. Clean.
JG
6 years ago
2.0
This hotel is doing false advertising. The photos shown in Expedia are nothing like the real rooms. It’s noisy, dirty, outdated and should not even be a 1 star hotel,
Ingrid
6 years ago
2.0
It was disgusting. Booked two rooms, queen beds. Were given singles. Asked for the queen beds that they had confirmed, was told they don't have any. Go to the rooms. Shocked at the state of them. Absolute disrepair. As it was late at check in, had to stay. Could not shower as it was blocked and no hot water. Shocking. The electricity sockets were falling from wall. Very dirty everywhere. The only positive, a newish air-conditioning unit in room.
Verified traveler
6 years ago
8.0
lovely entryway and very friendly staff. Breakfast was a bit of sham though
R.A
6 years ago
6.0
For the price it’s a good place to crash in. Other than that not much. Breakfast is terrible and mostly carbs and not fresh. The room said non-smoking, but it reeked with cigarettes smell.
Larry A
6 years ago
8.0
We also stayed at the Moroccan House in Cassablanca and both hotels had great staff. In Cassablanca we called one fellow the Monk. He was always there and always helping out. Both hotels in very convenient locations and pretty good breakfast. We would stay there again.
Victoria
6 years ago
10.0
The rooftop was amazing. But it closes early which is not fun. And the fact that the pool closes early at 6 is not cool. But the staff is super nice and were very friendly with us.
Spain
6 years ago
8.0
Poor wifi it wasn't reliable or properly working staff is great tho ...
Verified traveler
7 years ago
8.0
The staff are warm, caring, helpful with tourist questions and very efficient. The only problems are related to air conditioning which is unreliable. The pool is good in the heat. More chairs would be great. It’s a lovely place with a great location and a nice breakfast. Expectations need to be realist for family owned hotels. I stayed in both Marakesh and Casablanca ones and would recommend. Close to airport and they recommend good people if you ask for a tour of the city including the markets.
Verified traveler
7 years ago
8.0
We liked the location. Walking distance from Restaurants. Hotel was basic but clean
Verified traveler
7 years ago
8.0
Good location
Verified traveler
7 years ago
8.0
Great value and good location. Good for short stay. Tired looking rooms, need better maintenance but clean and spacious. Lobby is beautifully designed of traditional Moroccan zellige and riad style. Pool was clean and private. Staff were friendly and accommodating. Allowed me an earlier checkin time, often used by tour groups so can gets busy. Hotel in the new area of Gueliz. Plenty of good restaurants, cafes, and a mall around (I recommend Al Fassia and Hotel Caspian restaurant inside). Walkable to train station (approx 20mins) and even to the medina (approx 35mins).
Emma
7 years ago
10.0
Check-in was slow. Only me there but the lady behind the desk clearly fely her telephone conversation was far more important than checking in the guest standing in front of her. However once the owner/manager (not sure which) arrived she got on with it. Then i was taken to my room by the gentleman who was very polite and helpful. I have stayed in the sister hotel in Casablanca and i like the quirky ornamental style of the public areas and the rooms. Room was clean and a good size. The bathroom is a little tired and the shower took some trial and error to use but at the very reaaonable price it is good value for money. Great location, lots of places to eat on the doorstep, plenty of taxis around and qithin 20 minutes walk of the train station, the old city, Yves St Laurent Gardens etc
Verified traveler
7 years ago
10.0
I love this very traditional and original Riad off the Main Street through Marrakesh with very friendly, passionate and genuine people always willing to make sure you have the most memorable stay and experience in their city and country
Alan
7 years ago
8.0
Brief stay after returning from a trip to the Atlas Mountains and the Sahara and before heading to the airport the next morning. The hotel is in a very nice neighborhood and close to higher end restaurants and shopping. The rooms were plain but very clean. Very nice breakfast in an attractive terrace on the roof.
Helen
7 years ago
6.0
Our room was very tired looking. Fridge not working properly (froze everything), the safe didn't work, the extra door to the balcony couldn't shut due to the bed being in the way. No drinking glasses in the room, the sink and shower drainage was not good, If all three of us had a shower in a row the shower tray would fill up and leak through the bathroom and into the bedroom. There wasn't any drawers to put our clothes, we had to put them on the floor. All of this sounds bad but they were only minor faults, the room was clean and the service was excellent, the receptionist was very helpful. I would go back to this hotel.
Craig
8 years ago
4.0
Lots of Morrocan charm, but a little tired in places. I booked a double room via booking.com but was given a twin, but as I was travelling alone, so didn't really matter. Plumbing was a tad tempermental. Otherwise, attentive / helpful staff and quite quiet considering the location.
Verified traveler
8 years ago
8.0
Very friendly and great breakfast. We had a wonderful stay.
Susan R Plotkin
8 years ago
10.0
Beautiful affordable hotel Great location
Farhiyo
9 years ago
10.0
The staff of the hotel were very nice and friendly. Good location, clean, good breakfast. Just matters and pillows were little less comfort and hard to sleep other than that I really like it.
Verified traveler
9 years ago
10.0
great location, nice staff, clean rooms and nice hotel
Verified traveler
9 years ago
8.0
Lovely small hotel traditional style. Beds were a little hard and bathroom worn but otherwise very convenient.service good
Beverly
9 years ago
8.0
The bathrooms were old and need to be redone. Beds extremely hard but otherwise clean and functional. Traditional decor makes the hotel. Very charming interior and front desk helpful.No maps available. Nice city pool
Mason
9 years ago
8.0
Great hotel with a lot of Moroccan character. Service was easy and friendly. They helped us gladly in English. There is a included breakfast of pastries, cereals, coffee, crepes, etc. Bathroom was nice with a large shower and western style toilet. It is not super close to the old city, but it is easy to get a taxi or it is about a 20-30 min walk to get there. There are a lot of shops and restaurants nearby within an easy walking distance. Prove was very reasonable. My friend stayed with a kid and it worked out fine as well.
Linda
9 years ago
8.0
Nice Riad style hotel conveniently located to shops and restaurants.
lone sr lady
9 years ago
8.0
Beds very hard towels a little thin both need to be upgraded good location within walking to restaurants and shopping
Joanna
10 years ago
10.0
With the first minute we arrived to the hotel we felt very welcomed, Hassan was very helpful, taking our suitcases for us, we had very smooth check in and been shown to spacious, clean and comfortable room. The hotel is in very good location, in walking distance to many interesting places, we walk around the city with a pram every day. All the staff was very friendly and helpful. Unfortunately we have not had any food apart from breakfast as our days were packed with lots of things which kept us away from the hotel, however the breakfast was great, tasty and plenty to choose from. To finalise, we had great time and would love to recommend the hotel to you.
Sarah
10 years ago
10.0
Lovely staff at the hotel who really looked after all of us. They were very helpful and gave advice when asked., and very relaxed, kind and calm. Hotel was lovely and clean and the breakfast was good. We wanted to be away from the old part of the city but visit each day, and this hotel was perfectly situated for that, as it was only a 15 minute walk from the city walls. Great choice of nearby eateries; either expensive restaurants, or sit down fast food places, or moroccan cafes. Only downside that we hadn't taken into account was that the pool wasn't heated so unable to use at this time of year.
Barbara
10 years ago
6.0
Hotel very convenient to shopping mall and the market square. Also a barjust down the street. However for the two days there we never had hot water. Informed staff but never improved.
Sally
11 years ago
8.0
The staff were friendly. The décor was stunning in the public areas. Central location in new part of the city. Short walk to Jardin Majorelle which provided a nice cool, tranquil experience and an excellent Berber Museum there as well.
lynne
11 years ago
10.0
Very friendly and welcoming. The staff were very helpful and always had time and a smile for us. Hotel very much arabian night theme which was great. Rooms spacious and kept very clean. Breakfast buffet was varied each day. So there was enough there to please your taste. Swimming pool was nice and private and a bit of a sun trap so easy to relax in this area. Evening meals on offer so no need to search for a restaurant if in a lazy mood. The hotel when asked arranged day trips out for us. Being picked up and dropped off from hotel which was easy and convenient. All in all great holiday great hotel. WILL DEFINITELY BE BACK.
Verified traveler
11 years ago
10.0
Great hotel beautiful decor, has everything you require in a holiday hotel. Staff are the real winners in this hotel, they will go above and beyond to help you. Probably the best hotel i have stayed in for long time.
Verified traveler
11 years ago
8.0
Easy to get to on No 19 bus from airport. Staff are fine and helpful, though it helps to speak French. The room was quite comfortable - decorated in traditional, colourful style. There was heating available which was necessary as it is quite cold in February. The only thing that did not work so well is the shower; it was difficult to regulate the temperature. All in all a very pleasant stay.
Darlene
11 years ago
6.0
Traditional Moroccan budget hotel well located. The staff was helpful.
Verified traveler
11 years ago
4.0
The riad is cute when you first walk in all colourful and bright however once in the rooms you can hear everything out in the hall so that makes for being woken up 3-10 times at various times every morning because it is so noisy with the doors and keys banging and you can hear everyone in the hallway. Also we were told we'd get a double bed but got two smurf sized beds instead. The room itself is okay, cute design, small beds an empty mini fridge and a toilet that runs all night. The shower on the other hand is ridiculous! It starts warm and powerful then to a cold drip then to boiling hot then back to powerful and cold.....horrible shower! Other than that its not too far from the main square by taxi.
Verified traveler
11 years ago
8.0
we loved the hotel, it looks like something out of an arabian night Riad. The staff were lovely but were were surprised by the local tax we had to pay, which apparently we found out later everyone has to pay. The rooms were comfortable but needed to be aired
Verified traveler
11 years ago
10.0
I accidentally booked The Moroccan House in Marrakech, not Casablanca to where my fiance and I were traveling. The receptionist helped us change our booking for two rooms at the Casablanca location. We were so appreciative to get a good night's sleep after a long day of traveling and a delicious breakfast the next morning.
Denise
11 years ago
8.0
Arrived and no room ready, placed in another hotel until the next day. This was a bit disappointing and no explanation given. However next day booked in officially and found the room acceptable and exactly as shown on website. No phones in the room however so if you needed anything had to go down to reception to get it. Reception was very good and extra towels and toilet paper was supplied immediately. Lights in the room not very bright, great for watching TV and just relaxing but not very good for reading. Staff always friendly even though sometimes had to use sign language to make ourselves understood, but all in the spirit of the adventure. The room and bathroom were spotless so this made everything acceptable. Breakfast was too much "cake" for me but others loved it.
SUSAN
11 years ago
10.0
Having stayed at various Hotels in Marrakech I found this hotel. A Gem as far as I am concerned. I have stayed several times & though cheaper than many hotels it's always very clean, air conditioning, complimentary items in clean bathroom, Soap, Razor, Shaving Cream, Toothbrush, Toothpaste & Shampoo). Lifts to upper floors & FREE WIFI. FRIDGE & SAFE in Rooms. Staff are helpful & can also arrange airport transfers at a reasonable price. Ideally located in quiet back street in Gueliz a modern part of Marrakech. Small shop opposite which stays open very late, it sells basic food & drinks. A Starbucks Coffee Shop & a large shopping centre is literally a 2 minute walk. With shops, Supermarket & food hall upstairs, also a few Moroccan restaurants & cafes nearby along with a McDonalds & KFC Jemma el Fna, the colourful main square is just a short bus or taxi ride away as are the Souks.I will be returning to Marrakech soon & will definitely be staying at this hotel again.
Geoff
11 years ago
10.0
A wonderful, relaxing stay. Beautiful decor. Comfortable and cosy room. Great location away from the rush of the Medina. Plenty of restaurants in the area. Lovely pool (unheated), the pool area is mostly in shade. A good variety of drinks and food for breakfast, however there is not much if you don't eat sweet things in the morning. Sat in the lobby for internet usage and there wasn't any Wifi on our floor (5th)
family
12 years ago
10.0
Very good location and excellent staff very clean and good breakfast
Verified traveler
12 years ago
6.0
Lovely helpful staff very relaxing stay. Great pool area
i'm a European
12 years ago
8.0
The taxi driver charge as too much.There is no internet in the room.
Puvaneswari
12 years ago
8.0
Good location. Friendly staff. Value for money for the length of stay
Verified traveler
12 years ago
8.0
lovely hotel overall very friendly and helpful staff only problem was traffic noise early morning and late at night that said I don't think this could be avoided anywhere in the city
Efraeim
12 years ago
8.0
This comment is to thank Mrs. Souad and Mr. Khalid on their excellent care towards my stay. There was a mix up with my reservation, they spoke to the owner of the hotel and upgraded my room to a suite with every night complimentary dinner. Souad also called to make sure about my stay in their Casablanca branch hotel to receive the best of service, which I did. Everyday they both were super caring to make sure I have the most pleasant service. Both hotels have Beautiful Moroccan decor. If you like to stay in a riad while in Morocco, this hotel is like a riad atmosphere and more
Colman
12 years ago
8.0
Traditional styled Morrocan rhiad style hotel. Rooms very nicely decorated. Staff very friendly and helpful. Location is 40 mins walk from main square. Good restuarants within easy walking distance.
Sarah
12 years ago
8.0
This hotel was conveniently located in Gueliz, a 20-30 min walk to the Medina, but a nice walk in an area that felt safe. The room was very heavily decorated Moroccan style, which felt very authentic! The leopard-themed four-post bed was also a highlight.
AS
12 years ago
6.0
It was more than I expected for the price. The hotel is in a safe area (hard to find at night if not familiar), hotel is clean and employees are nice. Wifi barely works in rooms, you have to find the little spot where it barely works. Works well in lobby. 5th floor rooms are very noisy in the morning because breakfast is served right above and you will hear chair and tables being moved above your room starting at 6am. Would definitely stay there again!
Verified traveler
12 years ago
6.0
This is good hotel in the building in the old Morrocan style. The staff is frendly. The room may be cleaner.
The Wanderer
12 years ago
6.0
The lobby and central parts of the hotel are strikingly beautiful and comfy. My triple room had three small beds and a balcony and large bathroom...but was somewhat of a disaster: Initially it was so garishly wild, I thought I'd move until I saw another room! You just wouldn't believe the leopard print comforters with matching pillow cases with the leopard's face right in your face! So I concentrated on the reproduction paintings and decorative appointments which really weren't so bad. When the night comes it gets cold in the off season and the room seems drafty and the floor is cold. The two worst things are the synthetic sheets, pillows and comforters which I always find make me "burn" and block my chi. After emails in advance and several attempts when I arrived I gave up on "c-o-t-o-n"... The other problem contributing to my insomnia was the incessant buzzing. As near as I can figure, when one turns on the bathroom light the tiny fan engages and buzzes more than it moves any air. It's loud and very annoying in my room, so I reach way up and turn on the tube light over the sink because the ceiling light is inadequate anyway...So, I believe, all through the hotel at all hours of the day and night people are turning on their little bathroom fans (or leaving them on) and setting up incessant buzzing that travels through the walls of the hotel. It was bad enough to complain to the management. They kept insisting it was my refridgerator...
felix melloul
12 years ago
4.0
this hotel give a great impression however the rooms are small, the beds fit for young kids and very unconfortable i had to get the manager to modify my bed in order to stop making noise,wifi only in public aereas and very very noisy from 6.30am until 9 pm. the soap liquid dispenser was so diluted it was unusable .because my hotel was prepaid i was unable to change HOTELS.COM need to really check what they promess to their customers and check the accuracy of their listings and give customers the option to change hotels if it is not AS LISTED
Verified traveler
12 years ago
6.0
Decent hotel,about the right price for a three star.
Jill
12 years ago
8.0
This hotel was clean and in an excellent location. The staff were friendly and polite
Lone Traveller
12 years ago
10.0
Good experience at Morrocan House Hotel. Reasonable size room with en-suite, all very clean and reasonably well equipped (small fridge for drinks). Hotel staff very pleasant, happy to help and all spoke excellent English. Breakfast is very tasty, great choice and is served on the roof terrace. Good size pool, slightly hampered by high walls, so direct sunlight is limited. A great facility though. Hotel is in great location, about 1 mile outside Medina/Souks and lots of cafes, restaurants and shops in easy walking distance.
Jemima
12 years ago
2.0
We booked this hotel/riad due to the good reviews we had seen. Unfortunately we had a somewhat different experience. The air conditioning was not working, the water was cold and to top it off we got stuck in the lift. All of these were fixed when we mentioned them but at no point did we get an apology. There was one particular member of staff who was extremely unfriendly and not at all accommodating. The walk to Medina was nearer 40 minutes rather than the 20 minutes we had read about and in 39 degree heat not a pleasant experience. I would not recommend this to anyone and I have never written a review before but felt so strongly about this given that it was other people's reviews that we went by when we booked it.
Verified traveler
13 years ago
8.0
I was very happy with my stay at the Moroccan House Hotel. It was a beautiful hotel with a nice pool. Staff was extremely helpful and service was always quick. Our room was always clean and fresh. The hotel was a little far away from the markets, but it was worth the walk. I would definitely stay there again in the future.
Rach
13 years ago
10.0
If you are looking for somewhere to stay, look no further. This hotel is it! Amazing interior, pool, breakfast on the roof terrace, warm and welcoming staff, comfy beds and spotless rooms. I can't fault it. It's an easy 20 min stroll to Jemaa el Fna square or a few pounds by cab. I will definitely be going back to this hotel. It's epic!
Fred
13 years ago
10.0
We only stayed one night, but the room was very comfortable although the decoration is a little crazy this is a bit part of its charm and makes this hotel much more interesting to stay in than a modern homogenous one, which many of the other hotels in this area appear to be. The breakfast on the roof in the morning was very good with lots of options. A good location in the modern part of the city if you think you would find the medina a little hectic, and it is only a few minutes walk from the restaurants etc of the main street although that makes it quite a walk into the medina and main square.
Verified traveler
13 years ago
10.0
Had a great stay. Friendly and helpful staff, lovely room, good breakfast, great to have the pool, hammam and massage were wonderful. Pleasant 20min walk to the main square and souks. Thanks. We'll be back.
Traveler D
13 years ago
6.0
One could say that the hotel has some character. But it is loud, both in the sense of noise, and also in the decor, with themes going in all directions. The people at the desk were generally helpful.
Ally,
13 years ago
10.0
I stayed with my daughter for the first time , the staff were kind, helpful and nothing was too much bother. The Hammam was awesome and well worth the experience. The interior was very clean ,authentic and amazing , we would both be very happy to recommend this hotel .
Samir
13 years ago
10.0
We had to change our booking for Marrakech because of a change in plans and this was one of the only hotels available for our booking but we were a bit wary of the mediocre ratings. However, when we came to the hotel which is admittedly a bit hard to find, we were pleasantly surprised! Not only was the decor incredibly interesting and great to look at, the hotel service was kind and helpful and the hotel was very clean. The rooms were somewhat small but cozy and we were very impressed with the buffet style breakfast on the terrace which included some beautiful views of the city. Although the hotel was a bit hard to find, it's actually well placed in the city, is in a safe neighborhood near a mall, and very close to the mosques and the souks. If you're looking for a great hotel at a great price, look no further than here!
Peter
13 years ago
8.0
We stayed for a week over Christmas at the Moroccan House Hotel. It's an economy priced hotel with slightly tired and faded "Arabian Nights" decor but it suited us down to the ground. The staff were always polite and helpful and work really hard to make you feel welcome. We had dinner there on the first night which cost 159 dhirams for 5 courses. It was fine for one night but I wouldn't recommend for half board purposes. There are lots of restaurants to choose from nearby and we particularly enjoyed Cafe Solaris and another Italian restaurant called Casanova. Breakfast is served on the roof terrace and is a fairly substantial buffet with eggs being cooked to order from a griddle. Our room had a double and a single four poster bed with drapes, firm but comfortable. All the furniture is made of wrought iron and we could have done with more places to lay stuff out but we managed. The plumbing worked well with plenty of hot water and extra bits and pieces like toothpaste and a toothbrush. They use bright pink loo paper everywhere in the hotel which I found a bit unsettling. The biggest minus point was the lighting in the room which was very dull and the single bed didn't have a bedside light. Wi fi is free and worked well enough for our needs. The small TV worked well and included BBC news channel among the 8 or 9 channels available. Our room was on the front of the hotel and was double glazed so was fairly quiet. We didn't use the pool or the hammam at all.
Anglichanin
13 years ago
8.0
This hotel tries hard to present a Moroccan theme, which it pulls off well, and whilst it is not the most luxurious, it does offer good value for the price. The staff were friendly and tried hard to help make our stay enjoyable. The new-town location in Gueliz is about 10 to 15 minutes' walk from the Medina #old town# but there are plenty of good cafes around that area and taxis/buses are cheap.
Verified traveler
13 years ago
8.0
I was on a short break with friends. We arrived early and they prepared one of our rooms early so we could all put our cases into this room for safe keeping while we explored Marrakech. This was very helpful and reassuring. The doors are a little strange with a board across the bottom of the door which you have to remember not to trip over! The style of the hotel is based on a traditional Moroccan house which is unusual but very attractive in the decor. It's an excellent base for a long weekend. The staff are all very friendly and helpful.
Prithvi
13 years ago
8.0
it was good
Verified traveler
13 years ago
8.0
Pleasant happy staff are what makes this hotel stand out. Nothing is to much trouble. the location is also very good it takes approx 30 mins to walk to the main square in the Medina but, at the same time you are far enough away from the constant hussle and bussle to enjoy a quiet nights rest.The breakfast is good plenty of variety on offer and not bad omelettes! I would definately recommened this hotel to family and friends
Asid
14 years ago
8.0
The hotel was warm and welcoming and the staff were helpfull. Rooms were clean and maintained every day. Our room was a little small but well set out. We all really enjoyed our stay. And hope to return. Only one issue we had, was with the booking, on line I selected 2 adults and 2 children and gave details of child's ages. Yet on arrival we had to pay extras for kids as the booking was for 2 adults only. Not sure how that happened. On the confirmation mail I stated kids under 3 free ( which one was) and kids under 12 classes as child ( which one was) yet we had to pay almost £100 for child to stay..... Read closely book g details before u turn up to hotel.
Melanie
14 years ago
10.0
This was a charming hotel, and we enjoyed the decor. If you are used to American hotels, this will be a step down. But, if you are comfortable with non-American hotels and don't need too much luxury this is a great hotel, especially for the price. We stayed here a couple nights and were very pleased. It was also great to have a pool with the heat of Marrakech.
Verified traveler
14 years ago
8.0
Well located in French inspired Gueliz, near restaurants and the Majorelle gardens. 20 minutes walk to the Medina ( 10minutes by taxi ). Friendly staff who understand and speak French and English as well as arabic. Very good breakfast buffet. Cheap and decent diner ( but set meal ). Good pool but alas not heated up and therefore too cold in April ( sunny in the morning but in the shade in the afternoon ). Decor very maroccan ( some people may find it over the top ) but we liked it. Very good value for money.
Verified traveler
14 years ago
10.0
i worked in the tourist industry for ten years so i know what I'm looking for and the hotel, location, staff and service were outstanding. Everyone from the maids to the receptionists to the waiters were always happy to help, advise or go out of their way to make the stay exactly what you wanted from it. some phenomenal restaurants nearby, such as solaris, and sights, such as yves saint lauren's jardin marjorelle that is visually exquisite. Far and away the best hotel I have ever stayed in and, despite not being the type of person to revisit a place twice, I wouldn't hesitate in staying there again due to its overall excellence. Whilst i was there Moroccans were checking in on more than one occassion which is usually a marker for a place, if its good enough for the locals...! I cannot rate this hotel high enough and would urge anyone to spend time there, thank you to all who made the stay what it was.
Starts From
$49.00 / night
3 Rue Loubnane Gueliz, Marrakech, MA
Nearby Landmarks & Visits
Wifi available
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Air conditioning
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