Dellarosa Boutique Hotel and Spa
Chain: Not Available
Description
Luxurious Setting in Marrakesh
Modern Amenities in Every Room
Fine Dining with a View
Experience luxury and comfort at Dellarosa Hotel Suites & Spa, centrally located in Hivernage, Marrakesh. Indulge in modern amenities in our well-equipped rooms, offering a relaxing stay with free Wi-Fi, satellite TV, and more.
Savor delicious international and local cuisine at our restaurant while enjoying breathtaking views of the Atlas Mountains. Just a stone's throw away from the bustling medina, our hotel offers a serene escape with an outdoor pool, hammam, hot tub, and fitness center.
Book now to immerse yourself in the perfect blend of tranquility and sophistication at Dellarosa Hotel Suites & Spa.
Sentiment Analysis
Friendly staff
Great location
Good hospitality
Popular Amenities
Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Hiking
Lift / Elevator
Laundry
Luggage storage
Availability Side
Privilege Double Room
This room is decorated and designed in a 'zen' contemporary spirit.
Superior Room
1 Double Bed OR 2 Twin Beds323 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - Plasma TV, satellite channels, and DVD pl...
Guest Sentiment Categories
Cleanliness
Some complaints about cleanliness and small insects mentioned.
Service
The staff were consistently described as helpful and accommodating.
Location
Very convenient location close to shops and attractions.
Room Quality
Issues with noise from air conditioning and mini fridge; small room sizes reported.
Amenities
Amenities are good, but some additional costs for spa access.
Value for Money
Fair value given the location and service, though room issues noted.
Food and Beverage
Breakfast options were viewed as limited and somewhat unsatisfactory.
Overall Experience
Generally positive experience despite some issues.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
No policies available for this hotel.
Reviews (2002)
Melissa
1 week ago
7.0
L’accueil est au top l’établissement est propre et bien entretenu , les chambres sont spacieuses
Cons: Avant il donnait des produits d’entretiens dans la salle de bain c’était sympa et plus maintenant je trouve ça dommage ,dans notre chambre la climatisation ne fonctionnais pas et j’ai dû le rappeler plusieurs fois une fois le monsieur monte mais ça n’a pas marcher malheureusement je repasse à l’accueil on me dis qu’on enverra quelqu’un et personne est venu j du redemander le soir à l’accueil et l’on m’a renvoyé un monsieur mais c’était la fin de mon séjour donc malheureusement trop tard Ah oui et la chambre que j ai eu cette fois ci était sombre et pas lumineuse comparer à celle que j’avais réserver l’année d’avant Faudrais peut être aussi améliorer les équipements dans les terrasses qui sont un peu vieillot
AndreaBettini
1 week ago
10.0
Scottz1
1 week ago
10.0
Staff and location
Cons: Pool was a little small, but still good.
Hicham Oneway
1 week ago
3.0
Location
Cons: The bed sheet was not clean.
Ciré
1 week ago
9.0
M.bassam
1 week ago
7.0
Michele
1 week ago
10.0
L’hôtel est situé entre l’Hivernage et Gueliz. Pour nos formalités administratives, c’était ce que nous recherchions. Pour visiter, c’est au calme mais rien n’est fort loin à Marrakech. Le rooftop, le bar, la piscine sont confortables à différents moments de la journée . Le personnel est réactif aux demandes.
Cons: Le musicien au petit déjeuner . Ce n’est pas ce que l’on attend le matin….
fatima
1 week ago
10.0
5 star service , attentive , welcoming , met all expectations and beyond , the manager was a gem upgrading us to a suite , as we added 2 extra nights because you feel at home , the hotel in itself is in great location, with a cosy and lovely decoration , all was just perfect , we Will come back
Cons: Love it all
Ismail
2 weeks ago
8.0
Ismail
2 weeks ago
8.0
Hamed
2 weeks ago
10.0
Takashi
2 weeks ago
7.0
深夜にホテルに着いたが、チェックインできた。
marc
2 weeks ago
10.0
Tout emplacement personnel gentil propreté
Cons: Tout était parfait
Baghdad
2 weeks ago
10.0
Dicht bij het oude stadscentrum
Sabek
2 weeks ago
10.0
Le personnel au petit soin et très gentil!
Malak
2 weeks ago
1.0
Egemen UYAR
2 weeks ago
10.0
KADANG
2 weeks ago
10.0
leurs restaurant
Cons: leurs réactions par apport une demande
Platini
2 weeks ago
9.0
L’accueil et le comportement du personnel.
Cons: Rien
Tomeka
2 weeks ago
9.0
The location was great and there was a great cafe around the corner that we enjoyed called Chez Dada. The folks working there were very helpful and kind.
Alia
2 weeks ago
7.0
Accueildu Personnel, le premier jour nous avons étaient accueilli avec thé à la menthe et gâteaux tout au long du séjour, le personnel a été souriant et à l’écoute.
Cons: Le spa, les prestations proposées ne correspondent pas aux attentes espérées la responsable du spa n’a pas su écouter nos demandes nos remarques lorsque à la fin d’une prestation, nous avons fait remarqué que le temps du soin n’a pas été respecté.
Awadh
2 weeks ago
3.0
Not as expected
Cons: Rooms
OLIVIER
2 weeks ago
9.0
Egemen UYAR
2 weeks ago
10.0
Ammar
2 weeks ago
10.0
فندق ممتاز ونظيف وموقع مميز وموظفين متعاونين اشكر بالتحديد سفيان لما أبداه من تعاون وخلق عالي وكذلك الانسه أحلام والهام ويوسف وجميع العاملين بالفندق الذين لايحضرني اسمهم شكرا لهم اتمنى العوده مجددا
Cons: لاشي
benbaya
3 weeks ago
6.0
كانت الاقامة جيدة وكان الافطار مقبول
Cons: كل شي
Omar
3 weeks ago
10.0
Danny
3 weeks ago
8.0
Hamed
3 weeks ago
10.0
The service was excellent and fantastic, and the room was great.
Fad
3 weeks ago
10.0
De locatie, zwembad en keuken (diner/tapas).
Cons: Niets.
Alcides
3 weeks ago
10.0
Sharene
3 weeks ago
8.0
Clean lovely size rooms and very friendly helpful staff Enjoyed private time in the Spa
Andres
3 weeks ago
9.0
El desayuno estaba bien. La habitación también. El personal super agradable
Cons: Nada
Julia
3 weeks ago
10.0
AZIZ
3 weeks ago
10.0
Kaoter
1 month ago
10.0
Linda
1 month ago
10.0
Victor
1 month ago
10.0
Firdaousse
1 month ago
9.0
L’emplacement idéal personnel sympathique la chambre était très spacieuse.
sara
1 month ago
10.0
Khalid
1 month ago
4.0
L’emplacement
Cons: Clim HS malgré les réclamations , avec la chaleur qu’il fait
Peter
1 month ago
10.0
Friendly, helpful staff. Great food reasonable priced.
Salima
1 month ago
10.0
مكان ممتاز انصح فيه
Cons: موضوع واحد معجبنيش انه غرفة ما فيهاش مصلوح و خصك تسنى دور ديالك فيها وهذا شيء جاني غريب مع العلم انه فندق 4 نجوم فقط هذا هو اشكال اما كل شيء فيها ممتاز جدا
Peter
1 month ago
8.0
The staff were friendly and helpful. I was allowed an early check-in. They have a lovely lounge , nice ambience (playing jazz music). I had a fantastic Chicken club with chips and a few glasses of red wine and the bill was very reasonable.
Cons: It is approximately 1.5 km to the main square, so if you don't mind the walk or a quick taxi ride. I chose to walk and did find a lovely park to travel through on the way.
Mouna
1 month ago
8.0
Sophal
1 month ago
10.0
Mr Ahlam était d’une gentillesse et professionnel dans son travail était attentif
Olavi-Jüri
1 month ago
6.0
Rakib
1 month ago
3.0
Niente
Cons: Aria condizionata rotto deflettore. Tv vecchio pochissimo canale.
Olivier
1 month ago
9.0
Tony
1 month ago
10.0
Le personnel a été adorable et à nos petits soins, séjour parfait! Merci à toute l'équipe!!
Cons: Le Garden Lounge qui n'était malheureusement pas ouvert.
Mahesh
1 month ago
10.0
Mahesh
1 month ago
10.0
Crista
1 month ago
10.0
Sandrine
1 month ago
8.0
Très chouette accueil de Zineb qui a été au petits soins avec mon fils et moi
Melanie
1 month ago
8.0
The staff are super friendly knowledgeable and helpful
Cons: There was a leak coming from a pipe. But the staff knew it wasn’t from me so it was fine
Fouad
1 month ago
6.0
The staff were friendly and the facility was clean.
Cons: To be honest, I noticed a disconnect between booking.com and the hotel. For one, booking.com stated that breakfast was included but when I went to the restaurant, I was told that breakfast was not included. This was embarrassing and dislike. I will never use booking.com to make any reservation in Morocco
Khalil
1 month ago
7.0
Raafat
1 month ago
10.0
Mohammed
1 month ago
7.0
Chidi
1 month ago
8.0
Hôtel propre et bien situé
Cons: Le temps d’attente pour me check in est un peu long
adedotune
1 month ago
10.0
Amazing staff and excellent management! The food was rich, delicious, and full of variety. Although I didn’t get the names of all the kitchen staff, they all deserve a big hug for the incredible job they do. Their hard work and dedication truly made our stay even more enjoyable. A big thank you to EasyJet Holidays for such a wonderful experience. I would happily recommend this hotel and look forward to visiting again.
Amina
1 month ago
10.0
Le personnel au petit soins ,un grand merci a Sofiane ,Oussama ,Ghizlaine ,khadija la femme de ménage,Youcef et son collégue les bagagistes,le personnel du restaurant du petit déjeuner Un grand merci au directeur d'hébergement
Assiata
1 month ago
10.0
L'hôtel est magnifique, situé près de nombreux restaurants et d'un quartier très animé. Une baie vitrée dès l'accueil donne sur la piscine. Le personnel de la réception est très souriant et aimable.
antonio
1 month ago
5.0
SAID
1 month ago
7.0
Imane
1 month ago
6.0
Luis
1 month ago
10.0
The staff were super friendly and helpful. Zineb was very accommodating and insightful about Marrakech. We would highly recommend
Hicham
1 month ago
8.0
Het personeel was hartstikke lief
Fatima
1 month ago
10.0
Personeel en netheid
Hamza
1 month ago
10.0
Très bien accueilli par tout les membres du personnel. Petite mention spécial au gérant de l’établissement qui a été plus qu’attentif à mes besoins. À Monsieur Soufiane qui a été au petit soin avec moi Et le garde de sécurité qui a fait tout le nécessaire pour que je n’ai jamais aucun imprévu avec mon véhicule. Un grand merci à toute l’équipe
Majdouline
1 month ago
10.0
Bon séjour rendu merveilleux grâce a la qualité de l’accueil et du service par le personnel Mention très spéciale à Mr Sofiane à la réception pour sa gentillesse et surtout son professionnalisme
Rachid
1 month ago
10.0
L’accueil et le service sont excellents
Horncastle
1 month ago
6.0
Maria florencia
1 month ago
7.0
Me gustó la habitación es enorme la cama súper cómoda y la ubicación es linda porque es lejos de ruido de la Medina pero también muy cerca para ir y de las partes turísticas tenes un súper , cerca un shopping está bastante bien
Cons: Lo que no me gustó para nada que cuando llegue la recepcionista me pidió plata para el depósito cuando no estaba escrito en ninguna parte esto … casi obligándome a dejar cuando yo no tenía dinero en efectivo y tampoco correspondía pedirlo ya que no lo aclaraba en el anuncio … también bastante burlona visto que yo no hablo inglés y ella no sabía cómo hacerse entender … no me gustó para nada
Philippe
1 month ago
9.0
Qualité accueil
Cons: Hôtel mal isolé thermiquement. Utilisation excessive de la climatisation
Armelle
1 month ago
8.0
George
1 month ago
10.0
Great place great staff good value for money will definitely stay again, near restaurants, bars that sell beer etc
Cons: Nothing
Katinka
1 month ago
9.0
Hayat
1 month ago
10.0
Hayat
1 month ago
10.0
Very good
Cons: Good
Hayat
1 month ago
10.0
Marie-Christine
1 month ago
8.0
Abdelaziz
1 month ago
1.0
L’emplacement
Cons: Propreté nul Commercial arrogant pas du tout professionnel
fouadk418
1 month ago
10.0
What a fantastic experience! The hotel has a wonderful atmosphere, and everyone is genuinely friendly and welcoming. We really enjoyed the rooftop with its beautiful views, the relaxing pool, and the delicious food with plenty of choices. A special thank you to Fouad in the restaurant for his kindness, positive attitude, and excellent service. He made every meal even more enjoyable. This has been a truly memorable experience, and I hope to visit again in the future.❤️
Mohamed
1 month ago
9.0
Top hotel. Fijn en professioneel personeel. Goede locatie, centraal gelegen.
Sihem
1 month ago
8.0
Nous étions venu il y a plusieurs années en arrière, et je suis ravis d’être revenue cette fois ci. Merci beaucoup à Zaynab, elle a était incroyable de notre arrivée jusqu’à notre départ, à l’écoute et au petit soin avec nous, et je remercie également Kamel qui nous a très bien accueillis, et qui a su très bien gérer notre problème. C’est un hôtel familial et très bien situé. Nous reviendrons une prochaine fois probablement.
Cons: Petit problème lors de notre réservation sur le nombre de personne, mais Zaynab et Kamel on vite régler le problème heureusement qu’ils étaient là.
Abdelaziz
1 month ago
9.0
Accueil chaleureux, propreté irréprochable, personnel disponible, professionnel et d'une grande gentillesse. Je recommande vivement cet hôtel à toutes les personnes qui recherchent un endroit calme, idéal pour se détendre et passer un très bon séjour.
Val
1 month ago
5.0
l'accueil toujours agréable et serviable
Cons: la vétusté du lieu qui ne vieillit pas bien et une mauvaise maintenance
F
1 month ago
5.0
Majdouline
1 month ago
10.0
La gentillesse du Personnels et la qualité de l’accueil. Un énorme merci à Soufiane (réception). Une qualité de service incroyable. Vraiment Merci 🙏
Cons: RAS
Paul
1 month ago
7.0
Situation
Cons: Piscine et rooftop
Fatima
1 month ago
10.0
J’ai tout aimé..c’était un sans faute ! J’avais réservé au départ 2 nuits seulement mais je m’y suis sentie tellement bien que j’ai prolongé pr toute la durée de mon séjour. J’ai eu aussi la chance d’avoir été surclassé ds une suite junior. Tout le personnel de l’hôtel a ete d’une extrême gentillesse, serviable, bienveillant que ça soit à la réception, au restaurant, au spa, au bar et aussi les agents de conciergerie, gardiens, responsables etc. L’hôtel est idéalement situé ds le quartier Hivernage a mi-chemin entre gueliz et la place jam El fnaa ce qui est un point positif. Il y a aussi bcp de restaurants et de commerces tout proche. Si vous recherchez calme et serenite tout en étant bien accueilli et bien placé aussi pr sortir alors foncez les yeux fermés ! Je reviendrai sans hésiter dans cet établissement. Merci encore à tout l’ensemble du personnel.
Cons: Tout était parfait
Levy Anai Solan
1 month ago
8.0
Levy Anai Solan
1 month ago
9.0
Martina Matija
1 month ago
8.0
The stuff was very kind, helpful and polite. The pool is nice. There is a great restaurant near the hotel.
Cons: Very bad isolation. Very noisy. We could hear everything that our neighbors were doing and speaking since the rooms are separated by the door. Also the noises from other rooms, especially door closing and walking above our room. The room needs improvements...
Mounia
1 month ago
7.0
L’emplacement de l’hôtel est parfait. Les espaces communs sont très beau et bien entretenus et le personnel est aux petits soins.
Cons: Quand on regarde au détail on voit qu’il y a un problème d’entretien. Les joints de la salle de bain étaient en mauvais état, la frigo dans la chambre faisait un bruit très dérangeant, le plafond de la salle de bain avait des marques d’humidité. Beaucoup d’investissement dans les parties communes qui ne se reflète malheureusement pas dans les chambres.
Béatrice
1 month ago
9.0
Nattalia Lorica
2 months ago
7.0
I loved the property’s interior design. The staff were also warm, accommodating, & always willing to help with our needs.
Cons: The only downside was that the rooms felt a bit outdated. The bed sheets & curtains didn’t seem very clean, and the door lock wasn’t working properly.
Hayder
2 months ago
8.0
pinia2026
2 months ago
10.0
Was very satisfied with the lovely and warm welcome. All staff are great and smiling. I would like to mention specially Yussef in door that helped me so much. Also Tarik from the breakfast that helped me as disabled with heart. Also Soffian from reception. The atmosphere in the hotel is good. Thanks Also for the suitable room that was suitable for me as disabled. Room 46
bouclon
2 months ago
8.0
Inaissa
2 months ago
10.0
Personnel très accessible et l’hôtel est magnifique
Sofia
2 months ago
10.0
Prime location
Cons: More modernised
Marwan
2 months ago
7.0
asad
2 months ago
10.0
Dikra
2 months ago
6.0
Véronique
2 months ago
7.0
Remedios
2 months ago
9.0
It was located very close to airport and town centre It was bright excellent facilities big room was immaculately cleaned Most staff were courteous and knowledgeable and helpful A particular mention to Mariam in the Moroccan restaurant and the male reception staff who welcomed me the first day and bid me goodbye on the last. I am sorry I am so bad at remembering names
Cons: The only reason I gave this hotel a 9/10 was because on the last day of my trip the male staff at reception who worked the day shift was rude and was supposed to book me a taxi and assured me it was done but at 6pm when I was leaving no taxi was booked To the rescue my favourite reception staff who was on the late shift who reassured me and got me a taxi
Paul
2 months ago
9.0
Pool was good, bar area and restaurant were really good. Staff were excellent, really friendly and helpful.
Cons: Felt lift was a bit tight and stairs/ corridors to room were a bit outdated or very dark. Apart from that, it is the only thing knocking it down from being a 10/ 10. Gym could be refurbished too.
Angelica
2 months ago
8.0
Pedro
2 months ago
5.0
Cons: Muito Ocidentalizado para turismo de massas!
Keith
2 months ago
10.0
Great hotel well positioned close to the airport but within 20 minutes walk of the old town. Very comfortable with friendly welcoming staff.
Phil Korgaonkar
2 months ago
9.0
Adil
2 months ago
8.0
Jérôme
2 months ago
5.0
Le personnel est réactif et souriant
Cons: La salle de sport laisse à désirer Manque d'équipement et l'équipement est vieux et pas entretenu La piscine est très mal placée
tielen
2 months ago
7.0
Ideale ligging binnen no time ben je overal
Cons: Niets. Goed ontbijt vriendelijk personeel
Côte stephanie
2 months ago
10.0
Thomas
2 months ago
9.0
Sanae
2 months ago
8.0
Cons: les oreillers n etaient pas super confortables
Peggy
2 months ago
7.0
Le service d'accueil et la disponibilité des agents
Muhammad
2 months ago
8.0
Muriel
2 months ago
10.0
Le personnel adorable et très serviable.
Cons: La piscine trop petite et très bruyante qd il y a des enfants ou des ados, elle est encaissée entre les murs des chambres, 6 étages , pas possible de se reposer entre chambre qd les enfants s’y amusent
Christoph
2 months ago
9.0
Adam
2 months ago
9.0
Irem
2 months ago
7.0
We had a great stay at this hotel. The staff was very friendly and welcoming, and the rooms were comfortable. The location is also convenient, with the old Medina reachable on foot in about 30 minutes. That said, the hotel itself feels dated and could benefit from better maintenance. Considering the condition of the property and the amenities offered, we felt that the value for the money was relatively low. While our stay was pleasant overall, the price did not fully match the quality of the experience.
Tatiana Fatma
2 months ago
8.0
L’accueil et le service au top
Cons: La nourriture est à améliorer manque de fraîcheur des aliments, manque de choix etc
Daniela
2 months ago
10.0
This was our first trip to Marrakech, and we absolutely loved it. When we come back, we won’t stay anywhere else.♥️ The location is great and not far from Medina. The hotel was amazing and what truly made our stay special was the staff. From reception and security(Ayoub), to the porters and the restaurant team, everyone was incredibly friendly, welcoming, and helpful and tried to make you feel home. Everyone was always asking if everything is fine, if the room is okay and if you are happy. They gave us great advice about Marrakech and even arranged a last-minute trip to the Ourika Valley with a private transfer, which was amazing. Our room was clean and comfortable, the beds were great, and we enjoyed every meal we had in the hotel. We tried both Moroccan and international dishes, and everything was delicious. Some reviews mention the breakfast isn’t very extensive, but we found it more than enough, especially with fresh omelets made to order. Beautiful pool area, lovely rooftop views, wonderful people, and an unforgettable experience. Thank you to the entire team. We can’t wait to come back! ♥️
Cons: That we couldn't stay longer :D
Hrvoje
2 months ago
7.0
My reviews are mostly positive, but this hotel is somehow not to my taste. Reading the reviews, everyone praised the pool, which looks nice, but the water is too cold and the sun is only at a time when sunbathing is not recommended, after 4 p.m. everything is in the shade. That is probably why the pool is empty. The hotel is quite shabby and urgently needs a makeover, the towels have long since worn out and by European standards would have been thrown away long ago. The location is good, but the overall impression is not, sorry.
Cons: I already said
Ryszard
2 months ago
10.0
Znakomita obsługa, czystość, dobre jedzenie.
asad
2 months ago
8.0
Very centrally located. Clean and nice
Cons: The staff kept asking about my fiance which room she's staying in whenever we walked into the lobby when she was staying in separate room.
WARDChris2
2 months ago
10.0
My wife and I had a wonderful stay at this hotel during our first visit to Marrakech. The hotel is clean, comfortable, and ideally located close to the old city while still being right in the city centre, making it easy to explore everything Marrakech has to offer. The food was delicious and the service was excellent throughout our stay. A special thank you to Fouad, who was always smiling, friendly and a pleasure to talk to. He gave us some great recommendations for places to visit in Marrakech, which made our trip even more enjoyable. A fantastic experience overall and we would happily recommend this hotel to anyone visiting Marrakech.
Samya
2 months ago
10.0
Super accueil, staff chaleureux souriant et au petit soin ! Bel hôtel avec super emplacement proche de l’hivernage et de gueliz. Nous avons même eu le droit à une upgrade en suite !
SHAILESH
2 months ago
8.0
Room.
Cons: My recommendation to add 1-2 vegetarian dishes in the breakfast menu, for vegans we have no options.
172nelsonp
2 months ago
10.0
It was a short but very pleasant stay while in Marrakech as part of our tour in Morocco. The hotel is comfortable, with a very nice infrastructure, excellent breakfast and very good restaurant.
Adil
2 months ago
10.0
Very respectful
Andrés
2 months ago
10.0
Ahmet
2 months ago
9.0
Top alles was goed
Hamza
2 months ago
7.0
Personnel sympatique, chambre spacieuse , bon emplacement proche de Gueliz
Cons: trés petite television loin du lit, une mauvaise odeur aux toilettes avec une porte qui ne se ferme pas !
Nanthiny
2 months ago
8.0
God frokost. Hyggelige og hjelpsomme ansatte.
Cons: Sengetøy var ikke skiftet (urent). Det lå masse hår på putene og laken . Ekkel svettelukt på den ene siden av senga. De skiftet sengetøyet etter at vi hadde klaget på dette. Det kom kloakk lukt fra aircondition og vi skrudde av den om natta av den grunn. Det ble varmt på rommet.
Kathleen
2 months ago
10.0
Katrine
2 months ago
6.0
La piscine, l’emplacement, les chambres
Cons: La Clim ne fonctionnait pas bien et malgré plusieurs discussions avec l’hôtel, ça n’a jamais été réglé.
Liliane
2 months ago
10.0
Très bel hôtel. Bien situé. Calme. Personnel très à l’écoute. Un grand merci au directeur et à son équipe pour la gestion d’un problème de santé. Efficacité , réactivité ont permis l’intervention d’un médecin très rapidement. Poursuite du séjour sans encombre.
Liliane
2 months ago
10.0
Liliane
2 months ago
9.0
Fredrik
2 months ago
10.0
EmmaR201
2 months ago
10.0
Great location. 15 minute walk to the main square or 5 mins in a taxi. Friendly staff from start to finish. Fatima (housekeeper) was honestly amazing. She would be one of the reasons I came back. Every day she greated us with a smile (and fresh towels) spent time to see if we needed anything. When my other half was ill she was helpful in telling us what to ask for at the pharmacy. The breakfast was nice and we eat at the hotel 2 nights and both the international Buffett and the traditional Moroccan food were both superb. We got upgraded to the Dellarosa Suite which was a lovely surprise Can’t wait to come back.
Badr
2 months ago
8.0
The pool and the room was comfy
Cons: Some of the stuff wasn't nice
Awadh
2 months ago
5.0
No comment
Cons: No comment
jerome
2 months ago
6.0
WiLkO9428
3 months ago
10.0
We stayed at the hotel dellarosa for 7 days, we arrived in the evening on the first day and we were met with smiles and mint tea. The staff were super friendly and we then ate in the smaller Moroccan restaurant which was delicious. We were upgraded as two of party were celebrating their honeymoon and we stayed in the dellarosa riad suite. It was lovely, great views lots of space, two bathrooms, two bedrooms and two living areas and a balcony that encompassed the whole way round. Breakfast in the Organza restaurant was delicious every morning as well. All of the restaurant staff were welcoming and helpful. Our cleaner Fatima deserves a special mention, she was fantastic and super helpful. The location was great to access the main sites and a short walk away from the main square. There are plenty of local places to eat nearby as well. Would definitely recommend staying here.
johraa
3 months ago
8.0
The staff were lovely, friendly and welcoming, a special mention to Tarik at breakfast who was always so helpful and kind, Djemal at the door and Zineb at front desk. I stayed with my mother 17-22 April in a Junior suite. The room was comfortable and large with good AC. The sitting room was huge but quite sparsely decorated. However, the bathroom was not in keeping with a 4 star or even a 3 star hotel. It was a bit shabby and there was no shower curtain or shower screen attached to the bathtub so the floor would flood every day. It was otherwise clean. Breakfast was ok for a short stay. We did not try any other meals here. The lobby and communal area were lovely and well decorated. There is a small pool which is always in the shade, so the water felt quite cold though the weather was hot high 20s, low 30s C. It was lovely to sit by the pool in the shade and at night. Didn't try the spa. Nice roof terrace. The location was great, walking distance to the old town and also the malls/restaurants in the newer areas of town. It was safe walking back at night and taxis were easily available. There were lot of restaurants within a short walk, some were very nice and bustling. The taxi ride to the airport was 15 minutes. I would stay here again, but they really need to update the bathrooms or at the very least add shower curtains!
Sharkey
3 months ago
10.0
I've had a perfect stay here from start to finish! The bedroom was spacious, very clean & the bed was large & soft. The swimming pool was beautiful on a hot day. Staff were always on hand to help or answer questions. The location is also great for all types of restaurants just a few minutes walk away!
Williamsfay
3 months ago
10.0
I’ve genuinely enjoyed my stay at this hotel. The atmosphere is relaxing, the food has been very good, and the staff are all very pleasant. I arrived quite late on my first evening and was exhausted from travelling. Later at the restaurant, Fouad was incredibly kind and welcoming. He was attentive, always smiling, and made me feel comfortable straight away. It’s little things like that which really make a difference. A truly lovely experience overall.
Anca
3 months ago
8.0
Hassan
3 months ago
7.0
Ella
3 months ago
10.0
Ali
3 months ago
10.0
SAID
3 months ago
8.0
Ali
3 months ago
10.0
SAID
3 months ago
9.0
Emplacement central dans le quartier Guiliz Personnel professionnel
Cons: Rien
Kaoutar
3 months ago
8.0
Emma
3 months ago
9.0
Juan Jose
3 months ago
9.0
vincican
3 months ago
10.0
I really enjoyed my stay here, everything was truly wonderful. The food was delicious and the service was excellent throughout my stay. The hotel was also very close to the city center, which made everything very convenient. One of my favorite things was the lounge on the rooftop of the hotel. The view was absolutely beautiful, especially during sunset, with an amazing view of the mountains that created a very relaxing atmosphere. A special thank you to Fouad in the restaurant, who was extremely kind and welcoming. I remember he told me that his name means someone with a big heart, and honestly it suited him perfectly. He was always smiling, polite, and made every dining experience even more enjoyable. I would also like to thank Ghizlane at the reception for her warm welcome and professionalism. Overall, it was a lovely experience and I would happily come back again.
Mariano647
3 months ago
10.0
Very good hotel. Service eccellente and persons very nice.
giuseppe
3 months ago
8.0
Sylvie
3 months ago
5.0
. Le personnel et le loby
Cons: Piscine , douche, sdb, et linge de lit
arnaud
3 months ago
8.0
Cristina
3 months ago
7.0
beaverh2018
3 months ago
10.0
Dellarosa is a shining example of Moroccan Hospitality! Their approach to customer service is on full display from the moment you walk in the door til the moment you leave. Be sure to say Hello to Zineb - she is a delight to chat with. And the Lobby and Pool decor is indeed 'photo worthy!'
stephenbx15
3 months ago
10.0
the hotel is very good worth the 4 star rating. amazing staff giving a 5 star sevice.
Voyage252718
3 months ago
10.0
Rooms where modern, clean. The staff friendly & accommodating, striving to assist in every request. Food was very good, breakfast was standard buffet, fresh and well prepared. Lunch was delicious, recommend the calamari and meatballs arabiatta with a glass of Moroccan rose. 30 minute walk to the Kasbah, many good restaurants close by.
Irene
3 months ago
9.0
olsancan
3 months ago
10.0
I had a really great experience at this hotel. The food quality was excellent and varied, and everything was prepared with care. But what stood out the most to me was the staff. A special shoutout to Fouad in the restaurant he was honestly amazing. Always smiling, friendly, and very attentive to every detail. He made us feel right at home and consistently provided excellent service. You can tell he truly loves what he does, and it really shows in the quality of his work. I would definitely come back again. Great place, beautiful atmosphere, and people like Fouad make the experience even more special.
xeneth
3 months ago
10.0
The hotel is really lovely and the staff are all so warmly welcoming and accommodating from the moment you step out of your vehicle into the hotel - thank you Sufian, Youssef, Duha and Zinna. My room was fine (not one of the refurbished ones) - looked a bit tired around the edges but clean and sufficient. I had an issue with the shower drain which a bit stinky on and off (they did offer to move me but I was only there for a short stay and out of the hotel for most of it). The food in the Organza restaurant was plentiful and lots to choose from at breakfast. The food in the Au Petit Moroccan restaurant was absolutely delicious , tasty and so filling - really worth going to - thank you Maria and Chemis . The roof terrace is a lovely space with sit with a book on your own or with friends for drinks - a real sun trap and there is a bar there too. Didn't use the bar, spa or gym. (Sorry for those whose names I have misspelt) and thank you all again for your warm hospitality throughout
Armando
3 months ago
8.0
Simpatia e disponibilidade dos funcionários em ajudar
Cons: Podiam melhorar a diversidade do Pequeno Almoço
Nicolas
3 months ago
9.0
tout
Cons: les horaires de fermeture de l'accueil
Marcel
3 months ago
10.0
Unbedingt den hamman mit massage ausprobieren. Top
Elem
3 months ago
9.0
Seaside33905954688
3 months ago
10.0
We had a wonderful stay at this hotel. From the moment we arrived, we were warmly welcomed, and the entire staff was incredibly friendly and attentive. They made us feel comfortable and well taken care of throughout our visit. A special thank you to Fouad, who was exceptionally kind and welcoming. We really enjoyed talking with him. He gave us great recommendations on places to visit in Marrakech and shared interesting insights about Moroccan culture, which made our trip even more enjoyable. Overall, it was a fantastic experience. We truly enjoyed our time here and would highly recommend this hotel to anyone visiting Marrakech.
713christinen
3 months ago
10.0
My mother and I had a wonderful stay. Zineb was particularly friendly and made our stay great! We would love to return one day. Would absolutely recommend. The live music in the evenings was so much fun. Restaurant staff very friendly and attentive
Massimiliano
3 months ago
7.0
Ekkehard
3 months ago
8.0
Sehr freundliches Personal
Cons: Die Dame des Zimmerservice kommt ohne Vorwarnung ins Zimmer.
Michele
3 months ago
8.0
josephgZ966JR
3 months ago
10.0
Excellent service with great staff. Thank you Mouad and the team for making Salma's birthday a great one.
suesE7984PF
3 months ago
10.0
The stuff are super hyper friendly, the rooms are bugs and comfortable, they have gluten free options and other diets options. I make a good friends with the stuff members. Zineb, Sanae, Mohammed , Youssef … As a Tour Leader my team and group we super satisfied with the whole experience.
clearpathf
3 months ago
8.0
The staff at this hotel is amazing. In particular, Zineb in guest relations was especially helpful. The breakfast and dinner menus were very good. It would be nice to have more vegetarian options. However, the facility itself needs to be improved a lot. We had to change our room because the initial one we were given had a closet that would not open giving us no access to the safe. The door to the shower would not close, in addition the shower had mold on it. When we bought this up to the reception desk, the manager on duty – Kamal, was very helpful in not only helping us change our room, but also upgraded the room we stayed at.
Navivj3
3 months ago
8.0
We stayed at Merrakash Delarosa for three nights. Rooms were comfortable but facilities needs improvement. We are vegetarian, there were limited vegetarian options. However lot of salad options. Staff were super friendly especially Zenab. Thank you to all the staff for making our stay comfortable.
Rikaz
3 months ago
10.0
W4663YTyvonnel
4 months ago
8.0
Room clean, good location good food and good atmosphere. Happy to stay here.
Loubna
4 months ago
10.0
myriema
4 months ago
7.0
Chambre
ali
4 months ago
8.0
Points positifs : L'accueil était excellent et très professionnel. Les installations sont magnifiques et les chambres sont d'une propreté et d'un rangement irréprochables. Tout était parfait.
Cons: Points négatifs : Manque total de respect de l'intimité de la part du service de ménage ; la femme de chambre est entrée dans la chambre plus de trois fois à partir de 10h00 du matin, ce qui était très dérangeant.
Pilar
4 months ago
10.0
El personal es fantástico
Cons: No hay nada que pueda decir
Maryna
4 months ago
8.0
amazing staff - very helpful, friendly and fun the location was good breakfast was nice too
Cons: for the price i expected more renovated space the room was humid and there was an issue with the toilet (running water) the restaurant was okay tho overpriced to my impression we did not try the spa but it seemed ok
Rami
4 months ago
9.0
NISSA
4 months ago
7.0
Patrick
4 months ago
6.0
Geraldine
4 months ago
6.0
Son emplacement et la gentillesse du personnel . Massage et hammam extra avec Souad
Cons: Un peu bruyant le matin au réveil
Darshana
4 months ago
10.0
Staff is the most important factor Kamal and Mouad for their excellent and warm hospitality. I got upgraded to junior suite that means a lot to a solo single traveller !! Kawthar was amazing and always do warm and bright at the desk… Location .. 25 minutes walkable distance from the souk .. opposite exchange safe neighbourhood on the main road but very quiet. The food is beyond expectation !
Cons: Nothing to complain
Lisa
4 months ago
9.0
Les lits, la taille des chambres
Cons: Trop de musique, pas de calme le soir. Il faut toujours demander si on a le droit de dormir.
sahrishf2026
4 months ago
10.0
Hospitality was outstanding , Zainab’s and , kauther was present for help and guide whatever we needed . Room was wide and spacious. The pool was good with temperature on cold side as it was very hot.
H4940IBandreww
4 months ago
10.0
This hotel was great for a stay in Marrakesh. Very close to the train station, extremely friendly staff fluent in English, complimentary breakfast, and multiple restaurants in the same building. It has a nice pool and spa area. The rooms are spacious and clean, low noise level. The atmosphere is relaxed with a tea station always available and the value for the location is unbeatable. Staying in the Medina at first sounds great, but staying outside becomes more convenient as uber cannot go into the city walls. Here, we’re central enough to everything (20min walk to the large mosque) and multiple restaurants and corner stores to grab water bottles and snacks. Zineb was very helpful during our stay and check in on us frequently to make sure everything was perfect!
da7b2dc87b0e7154443b9bf8a4ce80f7
4 months ago
6.0
e91aa67b634170b69bcb06188ab118ce
4 months ago
8.0
Gentillesse du personnel et qualité de service, très belle chambre
Cons: Chambre au premier étage assez bruyante
665d7e45b1af73bf8699df7e30f095af
4 months ago
8.0
Chambre spacieuse, personnel accueillant, lobby agréable
Cons: Pas de machine à café ni bouilloire dans la chambre, ménage mal fait dans la salle de bain à notre arrivée
13061b522ec273dd917fd5a34c37f020
4 months ago
9.0
Η εξυπηρέτηση και γενικά ήταν καθαρό άνετο δωμάτιο
Cons: -
SSSchirmer
4 months ago
10.0
It’s a very good experience. The hotel are perfect ! Restaurant and the room . The location is perfect
9a147ed83b7673a62b85a4c5beb0490b
4 months ago
3.0
Location is good, it’s not inside the medina so you avoid the hectic and dangerous scooter traffic and Crowds
Cons: Noises were heard loudly throughout the whole night. It sounded like something was moved, banging occurred that had me waking up several times. The rooms seem to be badly isolated for sound. Also the bathroom was in a worn out state, the pressure of the water was low, the water was not getting hot and we did find some mold and unclean bathtub. The beds were hard and uncomfortable and not suitable for a couple - there was a “gap” between the mattresses.
7eeabf6e1129720b6086a5ee032c9395
4 months ago
6.0
a735ec952f39711f2bf61d8cb870c9fd
4 months ago
10.0
M8835KGkatief
4 months ago
10.0
⭐️⭐️⭐️⭐️⭐️ We had the most amazing stay at Dellarosa Hotel Suites & Spa – from the moment we walked through the doors to the moment we sadly had to leave, every single member of staff was incredible. The service, warmth, and attention to detail truly made this trip unforgettable. We stayed for 3 nights and couldn’t have asked for a better base. The breakfast each morning was great, and the location is perfect for exploring Marrakech – everything is so accessible. A huge thank you to Zineb, who went above and beyond for us. Your recommendations were absolutely spot on from Les Jardin Du Lotus to Safran by Koya and Dar Dar, every place we visited was amazing. You really made our experience so special. We didn’t get a chance to use the pool this time due to the weather, but it honestly gave us the perfect excuse to get out and fully experience Marrakech. We packed so much in quad biking and camel riding in the Agafay Desert, perfume making in the Medina, exploring the souks, and just getting lost in the magic of it all. The spa also looked beautiful and is definitely something we’ll be back to enjoy next time! Marrakech, you have completely stolen our hearts. If you’re looking for a hotel with an incredible team, perfect location, and a genuinely welcoming atmosphere, I couldn’t recommend Dellarosa enough. We will absolutely be back. See you soon!
kaoutare623
4 months ago
10.0
Excellent stay. Professional staff, beautiful minimalist vibe, and great service. Highly recommended
cpharis
4 months ago
2.0
My friend called and asked if I'd like to meet her in Morocco after her family's National Geographic tour. The cost was 150 a night, which was more than listed on Trip Advisor, but she already had the room so that worked. (Reservation under Patty O'Banion.) She asked if it was the same price. Yes. Then when I got there an $8 a night charge had been added. Then over a week later, we were preparing to leave, and they added approximately $40 more a night for a second guest. This was way more than advertised, and each advertisement was for 2 persons and 1 room. They were insistent on this, although I showed them three of their own advertisements. Now we are paying right under $200 a night, and when I asked to get a copy of the bill, I was charged $40 more, didn't get a copy, and was told I couldn't leave until I paid the extra charge. They were completely dishonest and unfair. I have traveled all over and stayed in many hotels, this was a first. The hot tub advertised? That's $12.00 if you use it. My friend had to miss her first night, due to airline delays, and she still had to pay the full charge. We are older women, and I felt we were taken advantage of. I would never recommend this hotel. We also thought someone had come in our room one night, and we were both yelling for each other thinking it was the other one, and it wasn't. Also this same receptionist/night manager? that insisted I pay the extra charge, was going to exchange money for me for much more than the rate posted right next to the desk. As I (small, thin, over 70, recovering from a serious illness) was leaving and bringing two large suitcases up the stairs he just watched me. This is the first bad review I have ever written, but I wouldn't wish this on anyone. Truly a horrible experience. I never did get a copy of the bill, but my friend was scared, so she paid the forty dollars.
Marcin
4 months ago
8.0
X6702LVgabriellem
4 months ago
8.0
Had a nice stay, hotel is walking distance to the souks and many restaurants. The hotel was clean and comfortable with really friendly and helpful staff.
Friederike
4 months ago
8.0
Inspire22532022259
4 months ago
10.0
We stayed here as a football team of 14 people, and the experience was top-notch. The staff is incredibly welcoming and handled our large group perfectly. A special shout-out to Younes, who provided excellent service to the whole team. Every time he helped us, he did it "avec grand plaisir," which made our trip even better. The hotel has a stunning rooftop and a great vibe. The location is ideal: a 15-minute walk to Jemaa el-Fnaa and just 5 minutes from the nightlife, which was perfect for our group. S/O from the Villiers-le-Mahieu team!
Danielle
4 months ago
10.0
Le personnel de l hôtel était très serviable Rien à redire sur les installations Agréable rooftop Nous étions dans la suite TOUBKAL et ce n est pas notre premier séjour à Marrakech Bonne literie buffet au déjeuner Un merci spécial à Youness Awatif et Samae
Cons: Rien
Seaside33905954688
4 months ago
10.0
I had a wonderful experience. The food was very tasty, and the atmosphere was calm and relaxing. What made the experience even better was the excellent service. Special thanks to Fouad and Aziz, who were extremely kind and always attentive to every detail. They even shared some Moroccan traditions and recommended great places to visit in Marrakech, which truly made us feel welcome and comfortable. I really recommend this hotel and hope to come back again.
Mervat
4 months ago
1.0
Cons: I had a TERRIBLE experience. In summary: This hotel staff (mainly Kamal but no one else was doing anything about it) was very rude, discriminatory (they treat you well if you talk in english only!!) and grossly unprofessional! In detail: I had a valid, confirmed Booking.com reservation (paid 2 weeks in advance, with receipt and confirmation). I had a very good discount when I booked. When I arrived, they acknowledged my booking and told me to wait till they get the room ready. After 1.5 hours, a staff member named Kamal told me I had to leave or pay about 400 euros for two nights because they “don’t accept discounted bookings” and that it was a mistake. Which was clearly not my fault that they put wrong price because the hotel confirmed my reservation when I booked. He even said at first that the booking was “not in the system” so I pointed out that he had it printed on the desk, so clearly it existed in their system because i didn’t share the booking pdf. Not only was Kamal lying about the reservation not being in their records, he was also extremely disrespectful. He spoke to me in Arabic in a rude tone, saying things like “this is your problem not my problem” and raising his voice. The moment I switched to English, his attitude completely changed and suddenly he was polite and even offered me the room, clearly because his targeted customers (Europeans/Americans) could now understand the conversation. He even said he was only offering it because I’m a girl and have no place to go. They wasted 3 hours of my time. It was honestly one of the worst experiences I’ve had. I ended up leaving and requesting a refund after finding another hotel. The sales manager tried apologizing after but it was honestly too late for that.
ikrama499
4 months ago
10.0
We had a wonderful stay at this hotel and truly enjoyed our experience! The property is very clean, and the location is excellent, easily reachable from the Medina. The room was always tidy and comfortable. The staff was extremely kind and helpful throughout our stay, especially Zineb, who was incredibly sweet and always available to assist us with anything we needed. Upon arrival, we were welcomed with tea, which was a lovely touch, and we were offered tea again when we returned to the hotel. After check-out, they kindly allowed us to leave our luggage so we could continue exploring without any worries—such a convenient service. My friends and I had a great time, we highly recommend this hotel, and we will definitely come back!
G3026MUhelenb
4 months ago
10.0
this was a last moment minute trip through easyjet…. the hotel staff here are so friendly and helpful. the hotel is absolutely beautiful. food was great. location is superb with some really nice restaurants near by. we would come back here in a heartbeat
Karen
4 months ago
10.0
Location
Cons: Nothing
Laura
4 months ago
8.0
- Lage - Personal war sehr zuvorkommend und äußerst freundlich - Toller Empfang bei unserer Ankunft in Marokko - Upgrade in die Junior Suite
Cons: - Abendbuffet im Restaurant, da hätten wir uns vermutlich besser die Karte geben lassen - trotz Upgrade in die Junior Suite, gab es leider ein paar Punkte am Zimmer: die Tür vom Bad ließ sich extrem schlecht öffnen, die Balkontür im Schlafzimmer ließ sich nicht abschließen, der Balkon hätte sauberer sein können, aber ansonsten war das Zimmer gut!
T
4 months ago
10.0
I love this hotel, I come here all the time. The staff is wonderful and so are the facilities.
juliehB719HM
5 months ago
8.0
Della Rossa , Marrakesh is a top notch hotel for a weeks stay . Ghizlane met us at reception. Delightful polite lady with a lovely smile, understood English and helped us with queries throughout the week , including a late check out request We stayed bed n breakfast; Breakfast was fresh each day. The girl cooking omelette each morning was very engaging and by day3 , knew our daily order. Simple but tasty. Breakfast was consistent ; yoghurt, dried fruit, pastries , cheeses and freshly baked bread Younis was definitely in charge of the restaurant, commander of the ship. Very efficient, slightly ocd maybe but there’s nothing wrong with wanting everything neat, tidy and organised. Cleared plates and cups immediately and brought over fresh cups of coffee on request…Tarik was very helpful also. The room we had was a junior suite. Very spacious, two tvs ( one in the bedroom) but only one remote control (?) Only complaint is there was no outside balcony to catch the sun , and the views ( of the city) were somewhat limited. My advice is venture to the sun top terrace on floor 6. A little sanctuary where there is sun and shade, to watch the world go by. Be ready for the regular “ call to prayer “ from the local mosque “ ( it was Eid ) . All in all loved it, the hotel was a perfect place for navigating the Medina, train station, airport and with lots of restaurants nearby if needed.
Line
5 months ago
8.0
LUCA
5 months ago
9.0
Juliet
5 months ago
8.0
Hotel Staff were excellent, very friendly and accommodating. Great facilities - room very large, bed good, pool great but would be cold for some. Towels were changed everyday - no option to stop this and use again. Cups/tea in our room not refreshed at all during our stay. Lots of areas to sit and relax in, decor very pleasing and relaxing. We didn't eat in the hotel - I'm not sure if it was due to Ramadan but only buffet style food for breakfast and dinner was available, and we found it quite expensive - much cheaper places to eat within a 5 min walk. We did report a broken safe on arrival but this didn't get fixed during our stay. We would stay again, and with a few little tweaks could be better.
Cons: The Spa - Unfortunately not a great, but an expensive, experience. X2persons. On booking (Sahara package 30min hammam,45 min massage) we asked what to wear and was told “we provide” - we were provided 1 robe each, so please wear something for your modesty as disposable items (underwear) are not provided. We were also both given used, broken footwear (sandal/flipflops) to wear. We were guided into hammam together, which was warm but not hot, washed, scrubbed and rinsed by one person - in total 25 mins for both of us (not each as per package), asked to put robes on soaking wet and walked through to massage room - very cold spa area, particularly as we were wet. The broken flip flops left in hamman so walked barefoot for rest of experience. Into room with x2 tables with 2 massagers, this room also not very warm. Both massages were good but not amazing, nice polite ladies though. Left for 5 minutes at the end, put back in our wet robes and then guided back to the changing room. Not offered any mint tea/drink or to sit in the relaxation area. Felt cold throughout the whole time. Total time for both of us from getting changed to dressing again 1hr and charged the full 1200dh.
Estelle
5 months ago
10.0
Le Foll
5 months ago
7.0
Jakub
5 months ago
10.0
Kyle Emmanuel
5 months ago
10.0
The spacious room, the clean reception, the yummy food, the pool, and most especially, the kind staff.
Cons: The door of the bathroom in TICHKA is very hard to close and open, the living area is very dim.
Lauri
5 months ago
8.0
Michelle
5 months ago
5.0
The room was clean. The staff were nice.
Cons: There was no sun in the pool area. The spa was cold. The hammam was cold, we should have been sweating, instead we were shivering. The jacuzzi (which we paid 24$ for 30 min) was lukewarm… we got out after an uncomfortable 10 minutes and we’re still charged. The robes provided were stained and threadbare. It was even quite chilly during the massages. Communication was difficult about these issues (our fault because we only speak English.) The prices for drinks and food were very high. The menus we were given at the rooftop bar were filthy and falling apart.. we were also surprised that we were only given coffee/tea supplies for one night of our 4-day stay. We paid a similar price to stay here for what we paid for a riad in the Medina and felt we got the better value there. The staff was very sweet though.
Williamsfay
5 months ago
10.0
I had a really lovely stay here during my time in Marrakech. The place is comfortable, relaxing, and the staff make you feel welcome from the moment you arrive. A special mention to Fouad, one of the waiters, who was incredibly friendly and attentive. He spent some time chatting with us and sharing interesting stories about Marrakech and Moroccan culture, which made the experience feel much more personal and authentic. It’s always the people who make a place memorable, and thanks to him and the rest of the team, our stay was truly enjoyable. I would definitely love to come back.
julietb868
5 months ago
2.0
Unfortunately not a great, but an expensive, experience. X2persons. On booking (Sahara package 30min hammam,45 min massage) we asked what to wear and was told “we provide” - we were provided 1 robe each, so please wear something for your modesty as disposable items (underwear) are not provided. We were also both given used, broken footwear (sandal/flipflops) to wear. We were guided into hammam together, which was warm but not hot, washed, scrubbed and rinsed by one person - in total 25 mins for both of us (not each as per package), asked to put robes on soaking wet and walked through to massage room - very cold spa area, particularly as we were wet. The broken flip flops left in hamman so walked barefoot for rest of experience. Into room with x2 tables with 2 massagers, this room also not very warm. Both massages were good but not amazing, nice polite ladies though. Left for 5 minutes at the end, put back in our wet robes and then guided back to the changing room. Not offered any mint tea/drink or to sit in the relaxation area. Felt cold throughout the whole time. Total time for both of us from getting changed to dressing again 1hr and charged the full 1200dh.
Yasser
5 months ago
8.0
Tracey
5 months ago
8.0
007rachr
5 months ago
4.0
The staff is amazing and so is the lobby. But our room is dated, worn, and the towels have an old odor. We don’t even have hot water. If you are traveling from the United States, you will likely not appreciate the quality of the rooms here.
Gabriella
5 months ago
8.0
EVA
5 months ago
9.0
margarettD5045KQ
5 months ago
8.0
Close to old and new areas of Marrakesh. Lovely atmosphere in hotel and especially lounge bar with music every night. Staff were very friendly and helpful especially Younis (hopefully spelt right) in the restaurant at breakfast. He was so helpful and efficient the younger waiters could learn from him. Mona from spa was excellent therapist . Only criticism was that there were no clear instructions on spa use. Also some of evening meals were buffet, it would have been helpful if each item was named. The pool is small and shaded, so not a hotel for sunbathing.
onibiipoajanio
5 months ago
10.0
The hotel is sooo great it's one of the few things I did not have complaint about in Morrocco - most especially their staff member Youmes and Tarik were so brillant, throughly enjoyed my stay at the hotel , the spa is sooooo good the massues definitely knows what shes doing and their food is such a 10/10. Great experience
asifiqbal2004
5 months ago
3.0
Was a clean room
Cons: We paid for a double bed instead they put two single beds together the bedsheets had a small stain on it as well
Luke
5 months ago
10.0
Nasser
5 months ago
10.0
Principe
5 months ago
5.0
L’emplacement
Cons: La chambre et le confort
Iwona
5 months ago
9.0
Lobby
Cons: Wszystko było ok
Gaynor
5 months ago
10.0
Excellent location. Fabulous hotel super friendly and helpful staff.
Nicole
5 months ago
8.0
Tolle Unterkunft im Marokkanischen Stil
Aicha
5 months ago
10.0
Monsieur Chami
olsancan
5 months ago
10.0
My stay at the hotel was wonderful in every way. The hotel is beautiful and comfortable, and the atmosphere is unique and truly relaxing. The food was good and delicious. I would especially like to thank the waiter, Fouad, for his excellent attitude and outstanding service. He was always smiling, helpful, and quick to respond, which made our experience even more enjoyable.
Pedro
5 months ago
10.0
Dardenne
5 months ago
10.0
L'emplacement est top, tout le personnel est adorable que ce soit à l'accueil comme au restaurant ou à l'entretien des chambres (clins d'œil a Fatima et à Myriam). Les chambres sont spacieuses et les parties communes très agréables pour passer un moment autour d'un verre ou se poser au soleil sur le rofstop.
Sandytaken
5 months ago
2.0
This is not a 4 star hotel more like 3 star, a fridge but no mini bar, room was tired, no desk. I was part of a group of solo travellers, the phone did not work in my room and I felt vulnerable at night, being a woman, the H&S certificate showed dialling 9 from your room in case of a fire! I complained every day and was told that they have problems with the phones....! The shower floor was very slippery, the showers itself was a hand held with a hook, so that it hung down, a ledge was inside the shower, therefore water dripped all over the floor outside the shower, the glass was fixed. Tile missing, a lot of limescale inside and outside the shower. We had one meal as part of our stay, it was cold, we didn't eat there again. Breakfast was fine, the staff friendly and amenable. I would not recommend this hotel and nor would I stay here again.
Karen
5 months ago
8.0
Emma
5 months ago
7.0
Läget
Cons: Frukosten hade kunnat vara bättre
Houssam
5 months ago
10.0
fabio
5 months ago
8.0
Ottima posizione, nella zona moderna ma a pochi passi dalla Medina. Stanza grande.
Cons: Rumore degli impianti di areazione che rovinano il sonno. In camera non c'era la doccia ma la vasca senza tendina.
EOID123
6 months ago
2.0
Me and my friend visited this hotel after hiking in Sahara. Our room was spaceious, but that was all. The bed was really hard, the shower was not cleaned up, really bad smell and low water pressure! The buffet dinner was horrible! Not many choises and the food-trays were not refilled! We also visited the wellness spa. We did book royal hamam, 50min. We got a therapist to share and the treatment did only last for 40min. Our therapist was strickt to us, so we did not relax at all. In the midle of our treatment she took herself a shower with all her cloths o!n! Really strange! And also strange that we had to share one therapist! We did complain after our treatment! Will not visit this place again and will NOT recommand it at all!
Barbara
6 months ago
10.0
tudo! localização, limpeza, instalações, funcionários maravilhosos!!! Miriam e Abdeljamal foram incríveis! recomendo muito esse hotel!
Cons: gostei de tudo
Ricardo
6 months ago
10.0
Apartamentos amplos e confortáveis. Staff muito atenciosos, cordiais e prestativos. Hotel muito bonito e sofisticado.
Cons: Nada a reclamar.
Daniele
6 months ago
5.0
Modern and 30 mn walk from downtown
Cons: We had requested a disabled room for my husband. It was located in the basement, dark and small. After 6 days I asked for a better room and got one with a walk in shower which was lovely, on the 4th floor (with elevator), with lots of space and light. We had chosen the hotel as it boasted a heated swimming pool and a gym. The pool was very cold and it was closed after 2 days for repair. The gym was basic and the treadmill old and malfunctioning! Very disappointing!
Shirin
6 months ago
10.0
Hala
6 months ago
8.0
oui
Cons: rien
Seung Hyun
6 months ago
10.0
기대보다 훨씬 깔끔하고 좋은 호텔이었습니다 방도 훌륭하고 기타 시설도 좋아요. 식당이나 펍도 괜찮습니다 위치도 역에서 그렇게 멀지 않고 직원들이 엄청 친절해요!
Cons: 없습니다
Jorun
6 months ago
7.0
Ellen
6 months ago
10.0
Matthias
6 months ago
9.0
Daniela
6 months ago
10.0
Nah am Flughafen, fußläufig ist die Medina gut erreichbar oder auch günstig mit Taxi oder Kutsche, ist so die Grenze zwischen Neustadt und Altstadt zu einem absolut gutem Preis, Hammam im Hotel, nebenan ein Mini Markt und mehrere Möglichkeiten gut auswärts zu essen zu günstigen Preisen. Auch das Frühstück und essen im Hotel sind gut! Wir haben bevorzugt rauszugehen ist oft etwas günstiger und es gibt überall was zu entdecken. Das Personal ist stets sehr bemüht und freundlich. Wer am Abend gerne ein Gläschen trinkt kann das in der Hübschen Bar oder auf der Terrasse im Innenhof am Pool machen. Dies geht draußen in den Restaurants oder in einem Riad nicht (ausser man kauft sich was im Geschäft) Preis Leistung ist hier In Ordnung!
Cons: Das Badezimmer war soweit völlig ausreichend aber doch etwas in die Jahre gekommen. Aussicht Innenhof man sieht die umliegende Hausmauer mit genügend Luft dazwischen um sich nicht eingeengt zu fühlen auch das war vollkommen in Ordnung.
yassine
6 months ago
9.0
très bonne accueil du personnel
Patricia
6 months ago
7.0
La localización es buena y el personal amable
Cons: El desayuno no es bueno, muy básico, solo 2 opciones de fruta. Se acababan las opciones si había demasiadas personas desayunando
Rayane
6 months ago
8.0
Curious53414886447
6 months ago
8.0
Hotel location is excellent for sightseeing and within walking distance of most main sights. Rooms are basic with all facilities but just a window no balconies in main rooms No tea facilities so bring a kettle. Spa is very good with its own Hamman and therapists. Staff are exceptionally friendly ( not false friendly) and helpful.There is a rooftop bar which is a sun trap. The hotel sells alcohol which some dont. Food is fine but can take a long time to be served at dinner!! Good value
Christine
6 months ago
8.0
Very modern
Cons: Pool location
Alexandra-Ioana
6 months ago
9.0
Am fost placut impresionata de personalul amabil, ospitalier si profesional. Micul dejun este variat, gustos cu preparate atent selectate, iar gradul de curatenie a fost resimtit in tot hotelul. Camerele sunt spatioase si corespunzator amenajate pentru un hotel de 4 stele. Locatia este excelenta fiind in apropierea zonelor turistice de interes.
Cons: Nu am aspectele negative de mentionat, insa as recomanda mentinerea gradului de confort si servicii.
Zoltán
6 months ago
7.0
Good location, really kind, nice and helpful staff. We had a brilliant Gala Dinner at New Year Eve, in very good mode because of the professional organization and kindness of the whole staff. The receptionists were really helpful when we asked late check-out. Every evening we got some small cookies put in our room. When we arrived there was prepaired a fruit basket and a bottle of red vine in the room as a welcoming gift.
Cons: According to the description of the room it should contain minibar and safety deposit, but it was not true. The most disturbing was the extremly weak lightning, there was not enough light to read anything even directly under the bulbs (excepting the bathroom). We had a master suit, but in its two rooms the total lightning capacity was not more than probably 15 watts. If we were looking for something we had to use the torch of our phones. There was few really old furniture making authentatic mood, but these had an unpleasent old smell.
Amin
6 months ago
10.0
Todo estuvo genial el personal muy amable limpieza absoluta y todo fue de 10 es un hotel que recomendaría a cualquier persona que quiera disfrutar de marrakech
Cons: La verdad que no hubo ningun punto negativo fue todo realmente estupendo
Elboudrari
6 months ago
9.0
L’accueil et l’assistance
Cons: Rien
F f
6 months ago
8.0
Personeel
Cons: De douche/bad
Michael
6 months ago
8.0
The convenience of the location to the start of the Marakesh Matathon. Being able to avail of a late check out (free of charge) having competed in the Marathon.
Cons: I considered €15 to be expensive for the selection of food on offer for breakfast.
Yann
6 months ago
8.0
L'accueil très chaleureux du personnel.
Cons: Les chambres sont bruyantes. Beaucoup de bruit dans le couloir.
Helga
7 months ago
9.0
Kai
7 months ago
7.0
Hyvä ja monipuolinen aamiainen ja kahvit. Kuoritut, mehukkaat greippi- ja appelsiini viipaleet maistuivat. Kokki paisteli munat kaikilla tavoilla ja mausteilla. Rauhallinen tilava huone. Sijainti loistava. Hyviä ravintoloita ja leipomoita ihan nurkan takana. Kävelymatka lähes kaikkiin nähtävyyksiin. Carrefourin kauppaan 300m, josta elintarvikkeiden lisäksi löytyy myös kaikki tarvittavat juomat (alakerrassa oma erillinen viinakauppa)
Cons: Kun tulimme niin jääkaappi ei toiminut, turvakaappi ei toiminut....., tunnin päästä uusi jääkaappi ja uusi turvakaappi. Spa osaston laskuun oli lisätty toisen huoneen käyttämät palvelut ja hinta oli tuplasti mitä oli sovittu. Pienen huutoäänestyksen jälkeen lasku korjattiin oikein.! Uima-altaalle ei paista aurinko. Wifin toiminta oli onneton meidän huoneessa.
Jean pierre
7 months ago
7.0
Petit déjeuner parfait, très copieux Personnel très aimable et direction à l’écoute
Cons: Le bruit dans la chambre
Beat
7 months ago
9.0
stéphanie
7 months ago
8.0
Inga
7 months ago
10.0
La posizione del Hotel è molto comodo, vicino a tutti posti più importanti della città. Lo staff è super gentile e professionale. Sono sempre disponibile, sempre con sorriso e massima disponibilità.
Cons: Niente da dire tutto apposto.
Timo
7 months ago
6.0
Nice staff. Good location.
Cons: Our room was noisy, there was some kind of air condition unit outside making rumble noise. You need earplugs there. Two day / night stay without room cleaning. Hard and short bed. Not very good breakfast. Fridge in room, not working.
karine
7 months ago
9.0
très bien placé, le personnel très gentil et serviable
Petra
7 months ago
10.0
Ein tolles Hotel in sehr guter Lage. Sehr freundliche Mitarbeiter - alles 🔝 - gerne wieder!
Iris
7 months ago
10.0
Gast vriendelijkheid, hygiëne en de locatie
Cons: Niks
Patrick
7 months ago
7.0
la gentillesse du personnel
Cons: petit déjeuner, restauration
Christophe
7 months ago
9.0
hôtel calme ,bien situé, très grande chambre, personnel super sympa mention spécial à la jeune femme à l'accueil qui avait toujours le sourire et qui était très serviable un plaisir, hôtel à l'écoute ainsi que la femme de menage qui étais super elle nous a donné de bons plans sur Marrakech , le petit déjeuné était tres bon aussi je reviendrai dans cet hotel avec plaisir!
Cons: Le jacuzzi dans le spa, trop sombre, un petit éclairage en plus serait mieux, il fait irrespirable dedans et le jacuzzi est beaucoup trop chaud, trop petit dommage, car nous avons payé une prestation pour y rester 10 minutes. Il manque un petit thé offert ou un verre d'eau dans la salle de repos au spa. Car nous n'avons rien eu entre les soins. Et une odeur dans le spa serait un plus aussi. Pour la chambre une tv connecté serait un plus mais vraiment pour le reste tout était parfait.
odonoghue
7 months ago
10.0
Location, friendly staff and food excdllenth
Cons: Happy with evdrythingmost
Martina
7 months ago
7.0
Staff very friendly especially in the restaurant. Coulita was very helpful on the reception. Lovely welcome with tea and biscuits on arrival.
Melani
7 months ago
7.0
The staff were very helpful, the hardy didn’t work and it was replaced quickly. Other questions about wifi and airport connections were addressed quickly. The pool looked nice but it was too cold to use it.
Cons: The gym had good equipment but not items to wipe down equipment and it was in the basement, not that pleasant. The area outside the ‘window’ could have plants that would make the space nicer. The rooms were very small and not well appointed. No kettle or cups. Plugs at bedside had lamps plugged ins o you had to choose. Bathroom had one body wash and two little bottles of moisturizer, no real shampoo or conditioner.
LIGHTING PARTNERS S.L
7 months ago
5.0
Benjamin
7 months ago
8.0
Gentillesse du personnel. Petit déjeuner. Localisation.
Cons: Salle de bain un peu vieillotte. Pas de quoi faire de thé ou café dans la chambre. Salle de sport sombre, pas de ventilation.
Francisco Eduardo Fialho de
7 months ago
9.0
Quarto grande e com aquecimento, ótimo café da manhã
Cons: Chuveiro com pouca pressão
Abdelhak
7 months ago
10.0
Abdelhak
7 months ago
10.0
Fiorenza
7 months ago
8.0
ottimo staff: accogliente, gentile, disponibile. Pioveva per cui non abbiamo utilizzato la piscina, colazione internazionale, albergo ristrutturato di recente, silenzioso, pulito, camera grande e confortevole, posizione centrale ma lontani dal caos della Medina che comunque è raggiungibile a piedi. Zona comoda per aeroporto, moderna e vivace con ristoranti e locali alla page.
Cons: L'albergo è molto luminoso dopo una settimana in un Riad è veramente piacevole soggiornare in un hotel moderno e luminoso. Non ho critiche
Laila
7 months ago
2.0
Les personnages
Cons: La chambre et la vue
Ayadi
7 months ago
10.0
Fabian
7 months ago
8.0
De grootte van de kamer was super
Cons: De badkamer was erg verouderd
fatiha
7 months ago
8.0
Personnel emplacement ambiance sont parfaits
Cons: Lit
Yassmine
7 months ago
9.0
La literie, le personnel très aimable et accueillant dans l’ensemble c’est un beau hôtel
Cons: Le fer a repassé ne fonctionnait pas , la piscine était trop froide
Maxime
7 months ago
10.0
Mohamed
7 months ago
9.0
La qualité et disponibilité du personnel.
Mustapha
7 months ago
2.0
The area
Cons: Hotel facilities old, room even though spacious absolutely outdated! The Bed was hard and uncomfortable. Towels not changed from day to day! The breakfast with very little Choice and tasteless. I suggest you also to pay a bit more your people, standing and wanting a tip even for changing some towels. Let’s not talk about the room service (if you can call it like that)
Kawtar
7 months ago
9.0
Le personnel était super agréable au petit soins
louise
7 months ago
8.0
L’établissement est très bien décoré, avec un accueil chaleureux de la part de toute l’équipe de l’hôtel. Nous avons eu la bonne surprise d’être surclassés, et lorsque la première chambre ne correspondait pas tout à fait à nos attentes, le changement s’est fait rapidement et sans difficulté. Le rooftop apporte un vrai plus à l’expérience : un cadre agréable et une équipe au top par ailleurs un grand merci à toute l’équipe du rooftop pour sa gentillesse et son professionnalisme !!! 🤗
Cons: Le petit déjeuner manque un peu de variété, avec davantage de choix salés que sucrés. La piscine, bien que rafraîchissante, est très peu exposée au soleil et, n’étant pas chauffée, cela pourrait être un point à améliorer. Cela dit, elle apporte tout de même une agréable touche de fraîcheur !
Merin Roshini
7 months ago
9.0
Personalet var så hyggelige, og hadde så stor betydning for tryggheten min! Kunne anbefalt dette hotellet, og noe av det beste jeg har vært på. Hver eneste dag ble jeg møtt på av personalet, der de snakker med oss og spurte om hvordan vi hadde det. Man fikk alltid et smil og det er helt ubeskrivelig hvor hyggelige de var. Spesielt også vakten som sto utenfor hotellet. Vi fikk oppgradert rom, og var så perfekt! Vil gi dette hotellet 10/10
Cons: -badet lagde lyder hele tiden og dosetet falt av
Somia
7 months ago
10.0
Mohammad
7 months ago
8.0
Great location - close to lots of restaurants & cafe’s. Great service from staff Clean and modern facilities
Fatiha
7 months ago
10.0
Sabah
7 months ago
10.0
Mohammad
7 months ago
8.0
Great location - close to lots of restaurants & cafe’s. Great service from staff Clean and modern facilities
Marc
7 months ago
8.0
L'accueil et la prise en compte de nos dmandes par le personnel
Nassim
7 months ago
1.0
Nassim
7 months ago
1.0
Nassim
7 months ago
1.0
Juan
7 months ago
8.0
Zhe
7 months ago
6.0
卧室直接挨着走廊，太吵了
Cons: 卧室能听到走廊里面的声音
Nassim
7 months ago
1.0
Patricia
7 months ago
10.0
Marc
7 months ago
8.0
Djamel
7 months ago
10.0
The friendly staff, they answered all questions and challenges we had during our stay. Especially Kaoutar who speaks multiple languages was our dear help when we needed anything. Nice large rooms with comfortable and soft beds and a super located hotel.
Cons: Niks
Djamel
7 months ago
10.0
Fatima
7 months ago
10.0
Sono molto puntigliosa nella scelta degli hotel, ma l’Hotel Dellarosa è per me una vera sicurezza: ogni volta che vado a Marrakech torno sempre qui e non rimango mai delusa. L’hotel è meraviglioso, le camere sono pulitissime, comode e con tutti i comfort, e la posizione è davvero perfetta. Il vero valore aggiunto però è il team, sempre gentile, attento e disponibile: Kamal, Kaoutar, Mohammed, Khaoula, Ibrahim, Jamal, Youssef e Hamza mi hanno fatta sentire accolta con grande cura, come a casa.💛 Un posto speciale che consiglio senza esitazioni. Tornerò sicuramente!
Marc
7 months ago
8.0
The facilities, the presence of a personal egg chef at the breakfast, the gym and pool. Very comfortable bed.
Audrey
7 months ago
7.0
Le personnel et l’accueil top. Surclassé dans une suite plutôt cool.
Cons: Piscine jolie mais froide.
Andrea
7 months ago
8.0
Die Zimmer waren sehr großzügig. Die Ausstattung ist zwar schon etwas in die Jahre gekommen aber dennoch alles sehr sauber. Das Frühstück war sehr gut und abwechslungsreich, mit frisch und individuell zubereiteten Eiergerichten. Das Personal extrem freundlich und zuvorkommend. Auch das Restaurant und die Hotel(snack)bar hatte sehr gutes Essen.
Cons: Die Zimmer sind schon sehr hellhörig. Wir dachten dass der Spa-Bereich mit Whirlpool frei nutzbar ist, es war jedoch kein klassischer Spa-Bereich sondern man musste Leistungen buchen, auch den Whirlpool.
Barou Ismaël
7 months ago
9.0
J'ai passé un un superbe séjour dans l'hôtel Dellarosa! L'établissement était irréprochable au niveau propreté, tout était à proximité, restaurant au sein de l'hôtel (room service)! J'ai adoré!
Cons: l'établissement pourrait peut-être proposer un room service plus tardif, jusqu'à minuit par exemple.
Abdelhak
7 months ago
9.0
Basma
7 months ago
9.0
Situé proche du centre avec un accès facile à toutes les activités et tous les restaurants du centre-ville. Le personnel est très compétent et accueillant.
Aoife
7 months ago
8.0
Great location, 15 min drive from the airport and an easy 25 min walk into the center of the souks. Really fantastic staff, super friendly and warm. My room was also really lovely and very comfortable.
Denise
7 months ago
4.0
Lokatie
Cons: Alles
Nidal
7 months ago
6.0
Eliel
7 months ago
10.0
Personnel incroyable, endroit propre et accueillant
CRISTINA
7 months ago
7.0
El personal súper amable. Las camas muy cómodas.
Cons: Aunque las habitaciones eran amplias y las camas cómodas faltan detalles que para un hotel de esta categoría no deberían faltar. Las cortinas estaban rotas y algo sucias y el baño se notaba que lo había remodelado y tenía resto de obra, faltaba el espejo y un toallero. Y tambien decir que no se si fue culpa de booking o del hotel pero la reserva no se realizó correctamente. Reserve dos habitaciones para cuatro personas y solo figuraba la reserva para dos habitaciones y dos personas. Las vueltas que di para que me respetarán el precio fueron muuuuchaaaas.
John
7 months ago
8.0
SIMONA
7 months ago
10.0
Lo staff della struttura è estremamente attento ai bisogni dei clienti . Cerca di non far mancare nulla . La struttura e’ a distanza di circa 15/20 minuti dalla Medina , quindi , si può andare a piedi . Posizione ottima . colazione di tipo continentale, ma ottima .
Agustin
7 months ago
10.0
Todo perfecto
Cons: Nada
Jaroslav
7 months ago
4.0
Mekail
7 months ago
10.0
Cristinel
7 months ago
7.0
Mekail
7 months ago
10.0
marc
7 months ago
9.0
Luis
7 months ago
10.0
Hotel ideal para uma primeira visita a Marraquexe. Eles fazem transfere do aeroporto para o hotel, fica em Gueliz que é um bairro tranquilo, moderno e limpo e tem uma arquitectura e decoração exoticas e agradáveis. Fica a 30 minutos a pé da Praça mais famosa de marraquexe e o passeio é agradável.
Cons: Preço elevado.
Selma
7 months ago
1.0
Shit hotel
Cons: Shit hotel
Nel
7 months ago
6.0
The staff were very accommodating and made us feel welcome throughout our stay. Our room was a good size with everything we needed, and the location was perfect - close to everything and very convenient
Cons: We were on the second floor, and our room was next door to the air conditioning fans, so at night there was a fairly loud fan noise. The mini fridge was also quite noisy, which could be a bit annoying, unless you’re someone who enjoys white noise. Unfortunately, we did struggle with this on some nights. It’s also worth noting that the spa is not included for all guests and requires an additional fee to use some of the common facilities. During our stay, we also had a few small issues with ants and flies in the room. Additionally, the reception area occasionally had an unpleasant sewage smell. Overall, there were positives to the stay, especially the staff and location, but a few comfort and maintenance issues affected our experience.
Diana
7 months ago
8.0
Mustafa
7 months ago
9.0
The staff was courteous and displayed excellent hospitality. Always ready to accomodate and facilitate. Replaced our room mini fridge within 20 mins of complaint. Good location as well. Walkable distance to shops, restaurants and city walls. Baby friendly as well. Would book again.
Cons: They can take steps to make it feel more homely. The room walls felt a bit empty and bland. Wall clocks, toothbrushes, garbage bins in the room would add to the experience.
Anne
7 months ago
10.0
We had the warmest welcome and every staff member was helpful and so friendly The breakfast was fantastic and we also made use of the bar and spa facilities
Cons: Can’t think of anything
salema
7 months ago
8.0
Staff were all lovely and attentive. Always extremely helpful with everything and willing to help. So welcoming as well and nothing was too much. We stayed in the suite with a baby, we had plenty of solace and support and really enjoyed our stay. Really love the location as the shops and cafes are next to it. The room was also really clean. Also just a 20 minute walk to Jema el Fna
Cons: At night we could smell sewers for a bit but I think that’s normal around Marrakech
Jennieke
7 months ago
10.0
Het personeel is buitengewoon vriendelijk en meedenkend
Cons: Eigenlijk niets. Misschien zou het eten iets meer Marokkaans georiënteerd kunnen zijn
Mm Kharbouch
7 months ago
6.0
Dommage il n'y a pas plus de chaîne télé, presque rien et le petit déjeuner franchement nul pas beaucoup de choix
Cons: Pas beaucoup de chaîne télé presque rien et le petit déjeuner franchement nul pas beaucoup de choix pour manger
Kornel
7 months ago
8.0
Patrick
7 months ago
8.0
Vullnet
7 months ago
1.0
Die Leute waren sehr Nett.
Cons: Das Bett war katastrophal. Das Zimmer viel zu klein. In der Dusche gab es kein warmes Wasser. Die Badezimmertür ließ sich nicht vollständig öffnen. Das Bett war nur ca. 1 m x 1 m groß und bestand aus zwei zusammengeschobenen Betten. In der Mitte war ein deutlicher Spalt, außerdem war eines der Betten schräg und nicht gerade. Schlafen war dadurch sehr unbequem. Insgesamt keine empfehlenswerte Unterkunft.
Porzio
7 months ago
10.0
Struttura con colori e arredamenti molto belli, stanza molto spaziosa e letto molto comodo, il personale dal primo all ultimo tutti gentilissimi e pronti a venire incontro ad ogni richiesta, ho trovato molto cortese anche l aiuto con i bagagli e con la richiesta di un taxi, lo consiglio!
Cons: Tutto perfetto
Ada
7 months ago
10.0
Ottima posizione, gentilezza e disponibilità dello staff, massima professionalità a tutti i livelli. Bagni dotati di bidet, top
Cons: La palestra potrebbe essere meglio attrezzata, la prima colazione di medio livello
Fredrika Kraft
7 months ago
9.0
Service, vackra lokaler, bra rooftop även om de kunde förbättra utsikten lite.
Cons: Inget.
Vandeputte
7 months ago
8.0
Vriendelijkheid medewerkers (soms te vriendelijk, ... om goede fooi te verkrijgen) Netheid. Locatie.
Cons: Te beperkte communicatie bij check-in. Geen vermelding wifi, geen info over gebruik zwembad, idem over de verschillende restaurants in het hotel. Wanneer men zelf uitleg vroeg, was er wel informatie. Een welkomsfolder op de kamer met uitleg zou zeker helpend zijn.
Maico
7 months ago
7.0
AYHAN
7 months ago
9.0
Bijna overal was op loopafstand vanuit hotel. Personeel was heel erg vriendelijk en behulpzaam.
Cons: Niets
ANNE
7 months ago
10.0
Mohammed
7 months ago
8.0
Enjoyed the breakfast. Staff were helpful and friendly. Good location for the main tourist attractions. It is close to the airport and train station.
Cons: Would have liked tea and coffee in the room.
Bassem
7 months ago
9.0
Un emplacement idéal
Cons: Odeur désagréable
Cacilia
7 months ago
10.0
Singleman33
8 months ago
8.0
I had a great stay at this hotel as a solo traveller in Marrakesh. The staff were incredibly welcoming and made me feel comfortable and well looked after from the start. The hotel itself is lovely, with good facilities and a relaxed atmosphere that made it easy to unwind. The rooftop bar is a real highlight and well worth a visit, especially in the evening. Overall, a great place to stay and I would definitely recommend it, particularly for solo travellers.
Zaman
8 months ago
10.0
Allt var bra. Rumsservice ( kadiza) var fantastiskt. Hon gjorde rummet jätteren och fresh varjedag.👍👍👍👍👍👍👍👍
Cons: Allt var bra.
Karen
8 months ago
8.0
Staff and service are outstanding. Very friendly and helpful. Public areas are lovely.
Cons: We stayed in two different rooms. One a Privilege Room, the other a suite. Both were in need of an upgrade - didn’t match the standard of the public areas at all. However, despite this I would still recommend this hotel.
Zhuolin
8 months ago
8.0
The staff are very friendly and helpful. They tried their best to help with every issue we had in our trip.
Cons: The air conditioning in our room went wrong twice. Also the flow was too strong, which generates noise and made the room very dry.
Jaume
8 months ago
9.0
Katia
8 months ago
4.0
La situation est très bien, facile d accès et proche de tout à pieds. La réception de l hôtel est agréable.
Cons: La baignoire et pas d eau chaude suffisante pour prendre un bain. Pas d'indication pour le Wi-Fi ou appeler la réception, l état des équipements est à revoir. Le personnel du spa ne semble pas qualifié pour les massages .
a1amarkw
8 months ago
10.0
Outstanding Hotel and service. Special thanks to Fatima Zohra - waitress in restaurant for her additional exceptional help. Also - Kaoutar, Youssef, and Younes were wonderful in making us feel at home. Thank you, Mark and Dorota
Gayle
8 months ago
7.0
Nice vibe downstairs and in the common spaces. The staff were extremely nice and welcoming. Good location. Fab breakfast. Lovely pool area. We were given a big bowl of fruit and biscuits in our room - really lovely touch. Incredibly big soft towels, too.
Cons: We booked the quadruple luxury room as a bit of a treat and the space is amazing. Two bedrooms, 2 bathrooms and very spacious living rooms. But it felt slightly dilapidated, as if no one had been in it for some time. It was a bit spartan with no rugs or anything to make it feel cosy. It was disappointing for the price - it was quite a bit more expensive than two standard rooms that we could’ve had. It’s a shame because the staff were ever so hospitable so I feel a bit bad writing this - but the room really needs a refurb.
Pedro
8 months ago
10.0
Liliane
8 months ago
5.0
J'ai réservé sur booking la chambre à 107€ et j'ai payé 1253.28 MAD
Cons: Le directeur n'a rien voulu savoir. Il m'a dit que la prochaine fois je passe directement sur leur site
Tiffany
8 months ago
10.0
We had a wonderful 7-day stay at Dellarosa Hotel and couldn’t fault it. Every single member of staff was brilliant — genuinely friendly, attentive, and always willing to help with anything we needed. The hotel was spotlessly clean, and even the scent throughout the building stood out so much that I asked about it; the team kindly told me the company and location that supplies it, which says a lot about their attention to detail. Our room was very spacious and comfortable. We stayed in a Junior Suite, which had a large living area, a separate bedroom, and a balcony — plenty of space to relax after long days exploring. We had a late flight on departure day, and the staff were incredibly accommodating with our request — a special mention to Kamal, who was absolutely lovely and made everything so easy for us. Location-wise, it’s the perfect base: close enough to walk and explore Marrakech, yet far enough from the chaos of the souks to properly rest and relax. Breakfast was great every morning, and once again, all the staff were just so welcoming. We would happily stay here again and highly recommend Dellarosa Hotel to anyone visiting Marrakech.
Thomas
8 months ago
8.0
Ideales Hotel für kurze Aufenthalte. Gutes Frühstück für europäische Gäste. Nettes Personal.
Chama
8 months ago
10.0
Mickaël
8 months ago
10.0
Great staff, nice venue and good location.
Luisa
8 months ago
9.0
Os funcionários excepcionais 🫶🏽
Ioana Liliana
8 months ago
10.0
Eleonora
8 months ago
8.0
Amazing amenities and spa, cozy rooms, great buffet for breakfast and supportive staff.
Cons: Only disapointment was the transfer from the airport to the hotel: despite organized, it didn't happen.
juliekB3922BS
8 months ago
10.0
Amazing hotel, wonderful staff and great food. We truly enjoyed our stay and would highly recommend. Great location as well
Zdenka
8 months ago
10.0
Kenza
8 months ago
9.0
Très belle expérience, excellent emplacement ! Notre séjour s’est très bien passé, l’accueil était tout simplement merveilleux. Un grand merci plus particulièrement à Kawtar ainsi qu’à tout ses collègues pour leur gentillesse et pour la superbe chambre qui nous a été attribuée. Nous garderons un très bon souvenir de cet hôtel. Je recommande sans hésiter. Bon rapport qualité prix
Cons: Pas assez de prises par exemple dans notre salle de bain il y’en avait une seule et c’était pas une prise européenne donc pour se lisser les cheveux c’est un peu galère sans miroir.
Onur
8 months ago
8.0
Good location, polite & helpful staff, quiet rooms. Good value for money.
Cons: Not the cleanest unfortunately but still above average.
Ronja
8 months ago
7.0
Sehr nettes und zuvorkommendes Personal, das sich bemüht. Die Lage war super.
Cons: Trotz täglicher Reinigung war es nie ganz sauber. Die Geräte im Fitnessraum sind sehr in die Jahre gekommen und leider fanden auf unserer Etage Renovierungsarbeiten statt. Wir mussten um die Leitern und Farbeimer herumlaufen und leise war das leider auch nicht. Das war nicht ideal.
Ornelli
8 months ago
9.0
L’emplacement, l’accueil du personnel très chaleureux et d’une gentillesse. La suite est tellement spacieuse.
Cons: Le débit d’eau qui sort de la douchette n’est pas très forte. Le sol pas très propre.
emilie
8 months ago
10.0
Après un premier séjour il y a quelques années, au même hôtel, je savais que je retrouvais une valeur sûre. Je voulais le faire découvrir à mon amie qui séjournait pour la première fois au Maroc. Quel ne fut pas mon etonnement de le trouver encore bien meilleur que dans mes souvenirs.... Merci a Kamal, le chef de réception ainsi qu'à l'ensemble de son équipe avec une mention très spéciale à kaouthar pour leur accueil, leur gentillesse leur bienveillance ainsi qu'à leur professionalisme envers nous durant notre sejour. Nous vous recommandons vivement cet hôtel qui est un bijou dans son écrin. Cet endroit enchanté est chic, calme et offre aux voyageurs l’alliance du raffinement et du charme à la marocaine. Le petit déjeuner est délicieux. Le spa est top et les massages sont formidables Il est très bien situé car vous pouvez aussi bien en 10 a 15 min de marche à pied aller a jamaa el fna ou au Menara mall ou a gueliz. Vous ne serez pas absolument pas deçu. Nous y reviendrons avec un grand plaisir. Emilie et Nora
Mandy
8 months ago
8.0
Heel lieve medewerkers bij het hotel en de spa. Goede locatie, net buiten het (drukke) oude centrum. Voor €3 ben je met de taxi in het centrum, terug is altijd maar de vraag hoeveel je moet betalen. Als ze je (buiten het hotel) kunnen oplichten, doen ze dat met liefde.
Cons: Bedden zijn erg hard. Badkamer vonden wij niet erg hygiënisch, voegen die loslaten en waar schimmel in zit.
Carolina
8 months ago
10.0
Souhael
8 months ago
3.0
L’emplacement
Cons: Les équipements
Francisco
8 months ago
10.0
El trato del personal con el cliente
Cons: Todo está bien
Audrey
8 months ago
7.0
Le cadre très joli mais pas typique marocain. Hamman marocain par Myriam au top.
Cons: Le manque de professionnalisme du personnel et l’hygiène.
lieke
8 months ago
5.0
Ik heb in veel riads geslapen in Marrakesh en omgeving maar vond dit qua prijs totaal niet in verhouding staan. De lobby was prachtig, maar de kamers zeer verouderd, met schimmel op de badkamers. Het was een grote kamer maar vond het de prijs echt niet waard, wat mij betreft kun je die 120 euro veel beter besteden! (En dan krijg je er op andere plekken ook nog eens ontbijt bij) helaas werd ook niet bij het uitchecken gevraagd of alles naar wens was geweest anders had ik het uiteraard persoonlijk verteld in plaats van deze review.
Cons: Prijs kwaliteit totaal niet in verhouding, verouderde kamers, schimmel in de badkamer, koude/lauwe douche, ontbijt zou wat mij betreft wel echt bij de prijs inbegrepen mogen zitten.
Youness
8 months ago
9.0
Emplacement superbe, personnel très gentil et accueillant
Cons: Équipement chambres à améliorer
david
8 months ago
3.0
Paul
8 months ago
8.0
Ine26
8 months ago
8.0
El desayuno está muy bien, es completo. El hotel no es un riad (nosotros nos confundimos) pero está bien ubicado. El personal es amable, pero les falta brindar mejor información al turista. En líneas generales, el hotel está muy bien. Las instalaciones son modernas, es limpio y confortable.
Farwin
8 months ago
8.0
The location was good and walking distance to Hivarnage main eateries.
Cons: The room is big but its slightly dark..hence it looks dated and gloomy
GEORGIOS LIOLIOS
9 months ago
10.0
Max
9 months ago
8.0
François-Xavier
9 months ago
9.0
Accueil et personnel au top
Cons: Une dièse sur la résonance de la musique du bar si on se couche tôt mais sincèrement c’est mineur.
Jamila
9 months ago
6.0
Philomena
9 months ago
8.0
Staff were excellent and very welcoming from the moment we arrived in the taxi. Felt very comfortable. Had great hair blow dry and manicure in the salon. Very reasonably priced. Breakfast was lovely, especially the omelettes.
Cons: Felt little disappointed with bedroom when I compare it to many 4 star hotel rooms in Ireland. Very little choice for dinner on our first evening which was Saturday.
Siobhan
9 months ago
10.0
Warm welcome, stalff efficient and kind. Good facilities and all tastes catered for
Cons: Nothing
Pierre
9 months ago
9.0
Le personnel est au top et l'hôtel très bien placé. La chambre était vraiment très grande avec une chouette terrasse
Olivier
9 months ago
9.0
Sehr freundliches Personal, schöne Zimmer, konnte mein Fahrrad trotz anfänglichem Nein sicher verstauen
Cons: Das Schwimmbad ist zwischen Wänden eingekesselt, nicht so einladend, den Nachmittag am Pool zu verbringen. War mit dem Fahrrad unterwegs und anfänglich wollte man keinen Platz zur Aufbewahrung bereitstellen. Hat mich ziemlich Überzeugungsarbeit gekostet bis es dennoch geklappt hat. Sollte in einem 4* Hotel eine Selbstverständlichkeit sein.
Kevin
9 months ago
10.0
Le service est toujours incroyable au dellarosa. Nous avons une suite junior avec le bain et la douche intégrés mais nous préférions avoir la douche séparée. Nous avons souligné cette préférence à la réception et en moins de deux nous nous installions dans une autre chambre avec la douche séparée. Propre, spacieux, lits très confortable, super rooftop, joli coin bar/piscine, cet endroit est charmant et c'est pourquoi j'y demeure à chaque visite de Marrakech.
Roam22535447206
9 months ago
10.0
Excellent service from Waiter Fouad. He was attentive, friendly, and always smiling. The experience was truly enjoyable thanks to his professionalism
regina
9 months ago
8.0
L’emplacement et la gentillesse du personnel
Cons: La suite de Larossa pas très propre hygiène moyenne
myriam
9 months ago
5.0
L’emplacement et la piscine
Cons: Les chambres sont sombres au premier étage bruyante. Le lit n’est pas confortable et les équipements datent…. Et le Spa ne fait pas très propre.
Elsie06
9 months ago
8.0
thrslau
9 months ago
8.0
Had a very good stay at Dellarosa Hotel Suites for three nights. The facilities are modern and well-equiped. Very impressed by the fine buffet restaurant and the staff there incl. the chef Tarik, other remarkable staff like Sara, Mohamed, Hamza and Khawla, the lead waitress, who did her best to recommend and serve customers at each meal.
Marie
9 months ago
10.0
L'emplacement est idéal et le personnel est top !
Cons: La pression de l'eau dans les chambres est faible.
Jean
9 months ago
9.0
JOAN
9 months ago
4.0
Bien situado e instalaciones correctas
Cons: Habitacion sin agua caliente en la bańera i mucho ruido de las maquinas de aire condicionado
roger
9 months ago
10.0
Merci pour le beau séjours à votre hôtel bien aimer
nina
9 months ago
8.0
Manuel
9 months ago
7.0
Nathan
9 months ago
1.0
Évitez l’option « petits déjeuner compris » ! Petit déjeuner sans grand intérêt : peu de choix et des plats fades. Mieux vaut aller au restaurant juste à côté, leurs petits déjeuners sont bien supérieurs.
Cons: Une immense DÉCEPTION pour un établissement censé être un 4 étoiles ! ( qui en mériterait seulement 2) Dès notre arrivée, nous avons découvert dans notre chambre une véritable fourmilière circulant sous le lit et jusque dans nos affaires. Aucune pression d’eau dans la salle de bain, impossible de tirer la chasse correctement, et les savons étaient vides ou cassés. Il a fallu insister pour obtenir un changement de chambre. Mais même après cela, les problèmes ont continué dans la nouvelle chambre rebelote : CAFARDS dans la salle de bain, et le « lit double » n’était en réalité que deux lits simples collés… Résultat, en pleine nuit, les lits se séparent et on finit coincés entre les deux ! À cela s’ajoute un vrai problème de sécurité : dès que l’on branche quelque chose, la prise se détache du mur avec le cache. Un danger évident d’électrocution !!!! Pour ne rien arranger, des tasses sales traînent dans les couloirs pendant plusieurs jours, ce qui en dit long sur le manque d’entretien et de propreté. De plus, l’emplacement est loin d’être pratique, vous êtes à une bonne grosse trentaine de minutes à pied du centre et des principaux points d’intérêts… mais c’est tout de même faisable .. Franchement, je déconseille fortement cet établissement. Une expérience très décevante du début à la fin.
Lyne
9 months ago
9.0
La beauté des lieux, le décor, l originalité
Cons: Dans la salle de bain, pas de rideau pour la douche, l eau éclabousse un peu partout
Muhammad
9 months ago
9.0
Good spacious room and good location with very friendly receptionist.
laura
9 months ago
8.0
Staff were very professional and friendly. hotel is beautiful and modern. Rooms comfy. very accommodating when we requested a late check out on our departure date. Medina is approximately 20 minute walk. Breakfast was perfect amd plentiful.
Cons: Pool unfortunately does not.catch the sun at all its in the centre courtyard so shadded all day. . Not the hotels fault just the design. I found the price of drinks VERY expensive We went to some very upmarket restaurants during our stay and their drinks were much cheaper.
Σταμπουλοπούλου
9 months ago
10.0
Μου αρεσε πολύ το ξενοδοχείο, άνετο και πεντακάθαρο δωμάτιο, ευγενεστατο προσωπικό, χαλαρωτικό massage, περιποιηση προσώπου, πισίνα.
Cons: Τίποτα.
Eugenia
9 months ago
10.0
Saiqa
9 months ago
10.0
The breakfast was good n good location for us, close to what we needed.staff very helpful, had a lovely massage at the spa.
ALVARO
9 months ago
8.0
Personale gentilissimo e disponibile, ottima posizione, quartiere molto bello, buona colazione, camera molto grande e pulita
Cons: Arredamento un po' datato
BatonB
9 months ago
4.0
Nice lobby gives you a misleading impression. The rooms, the shower are badly designed. Half of the electrical outlets do not work. The air conditioner is rattling.
FERRO
9 months ago
8.0
Personnel très attentionné. Chambre très spacieuse et confortable, bien insonorisée, rooftop très agréable, bar lounge très sympa, piscine propre. De nombreux endroits pour être tranquille ou au contraire voir du monde. Diversité des lieux communs. Taxis toujours présents à la sortie de l'hôtel.
Cons: Le lenteur du service au bar, que ce soit pour boire un verre ou payer la note, c'est très, très long même quand il n'y a personne. Et 2H d'attente pour avoir une serviette pour la douche. Le repas servi en salle (self) le soir, les plats sont tièdes ou froids. Le petit déjeuner est toujours le même et les crêpes, viennoiseries ou pancakes sont secs, j'aurais apprécié du vrai jus d'orange. La décoration des chambres pourrait être améliorée (plus gaie).
James
10 months ago
9.0
Mounir
10 months ago
8.0
Terence
10 months ago
10.0
Rachid
10 months ago
8.0
Pierre
10 months ago
9.0
BarryUK12
10 months ago
10.0
What a great hotel when we checked in the desk staff noticed it was my Birthday and upgraded us to a junior suite.Breakfast was continental but plenty to eat we needed a late check out no problem for the desk staff lovely roof terrace for a drink on afternoon or evening
Dominique
10 months ago
10.0
Jacques
10 months ago
10.0
Jennifer
10 months ago
8.0
The pool, the rooftop bar and the cozy lounge are lovely. The staff were all amazing. Our room was upgraded as well and they managed to accommodate us even we arrived too early for our check-in time. ☺️
Cons: Needs a little refurbishment but not a big deal. ☺️
Ismail Achoukhane
10 months ago
10.0
Chris
10 months ago
5.0
Breakfast buffet had a great choice, the hotel is well positioned to visit the city center. The staff is friendly and facilities are clean. The room was spacious.
Cons: As I travel with my two kids, we had the luxury 4 bed option. The room was decorated but old and outdated, often there was a bad smell and the bathrooms were old and just about functional. The price was over 500 EUR per night which simply is NOT ok for this type of room.
Nathalie
10 months ago
9.0
Très bel hôtel, parfait !
Cons: Manque une bouilloire dans la chambre
amsterdam6680
10 months ago
8.0
We arrived at the hotel at 10pm due to easyJet flight delays, The Hotel staff where very nice, and rushed us through so we could have our evening meal. Our bags where taken up to room 405, we asked for a twin room, but got a double.. overall the room was dissapointing, the wall sockets where loose, the air con control buttons warn out, the room safe was broken, all the buttons you press to enter your code where pushed out of the frame. the shower room taps on the basin was loose, the wardrobe had only 3 hangers.. also no kettle in the room as promised, as it was late, we told the night manager, who promised it would be sorted the next morning.. after an early morning wake up from the mosque loud speakers, we went to reception and they offered us a new room, and took us up to preview.. room 011. this was an excellent room, with larger bathroom and a balcony. still only 3 hangers, but the staff brought more, they supplied the kettle as well, but there are no cups or supplies of tea / coffee present. the room was on the opposite side to the mosque, so the sound wasnt noticeable. if your into watching TV, you have maybe 10 choices CNN news, in english, the rest, in Arabic. The hotel porter moved our luggage to our new room, and all was well. The Staff all over the hotel where lovely, very happy bunch, and cant do enough for you. as a hotel, it has a small pool, which looks nice, the pool is in the shade all day so its no good for you sun bathers. the condition of the hotel is good, probably in need of a refurb. the restaurant food was dissapointing in my opinion, the Hot food selection, was warm, or cold, the choice of items, was not to my taste. breakfast, wasnt inspiring, omelette / fried egg / scrambled..depending on the egg chef. there was local sausage and beans, vegtables, fruits, the usual cold meats, bread, butter, jams, corn flakes, cakes, juices, coffee. etc. it sounds stupid but dont expect a full english brecky, as we English tend to do, you will be very disappointed. the only Evening meal i had, that i actually finished was some rice, with beef and chicken on our last night out of 4. i needed to diet anyway so this hotel was ideal for this. i'm sure some people enjoyed the food but for me i'd only give it 3 out of ten. Luckily i could buy some beer or wine at the table to take my attention away from the lack of edible menu items. all in all, the staff great 10 out of 10, everyone of them. location good. 25 minute stroll to the market madness. at Jemaa el fnaa, just watch yourself crossing the roads, its like wacky races. who dares wins. the traffic on the whole ignore crossings, green lights and red lights dont mean anything. there is a small supermarket next door, for most items to get you by, and a larger Carrefour supermarket about 7 minutes walk. The hotel does not exchange money, but a 3 minute walk to the right of the main door is a exchange place. Would i return, to Marrakesh.. i dont think so. but i cant falt the people, very nice staff indeed.
Mohammad
10 months ago
10.0
Service was absolutely amazing, the staff really look out for you and want to help make your stay in Marrakesh special
Jane
10 months ago
6.0
Goede ligging in het nieuwe centrum, buiten de medina. Winkeltje naast het hotel. Aardig en gezellig personeel welke bereid is om je te helpen. Leuke bar op de rooftop.
Cons: Er is geen zon bij het zwembad omdat dit tussen alle hoge gebouwen ligt. Er zijn ook weinig ligbedjes. De kamers worden niet goed gecontroleerd. Wij moesten vaak om dingen vragen bij de balie, zoals: wc rollen, handdoek om de handen mee af te drogen, een badmatje/handdoekje. Er lag nog een gebruikt zeepje van de vorige gast op een muurtje bij de douche. De airco werkte helaas niet goed in de gekregen kamer. We vroegen na het zien van de kamer om een kamer met douche, omdat we standaard een baddouche combinatie hadden. Dit was geen probleem, personeel dacht snel en goed mee en de volgende dag kregen we een nieuwe kamer met douche. Tot onze spijt was de doucheslang kapot in deze kamer. Toen we dit aangaven bij de balie werd er wel meteen een monteur heen gestuurd de kraan te repareren. Uiteindelijk lekt hij nog steeds wel iets. Veel kleine dingetjes die we aan moesten geven, maar we voelde ons hierdoor toch ook wel wat bezwaard.
Betiana
10 months ago
10.0
The personnel was incredibly helpful and welcoming. They helped us with: - Printing our tickets (needed at the airport) - Organizing the transfer - Providing early breakfast at 4 am It was honestly nice.
Ahmed Amine
10 months ago
10.0
Claudia
10 months ago
2.0
Das Spa sieht gut aus. Das Personal war sehr nett.
Cons: Leider war das Zimmer sehr veraltet und das Bad nicht sauber. (Haare waren noch in der Badewanne). Preis Leistung hat überhaupt nicht gepasst. Viel zu teuer für das was man bekommt. Auch das Frühstück war nicht dem hohen Preis entsprechend.
yassine
10 months ago
8.0
Eduardo
10 months ago
8.0
staff very nice during checkin, they seat you on the couch and serve a welcome tea. breakfast is good enough, worth the price. our suite was quiet and comfortable. spa and pool seemed nice, but we ended up not using it.
Cons: if you ask reception for a taxi, their staff will just stop one passing by the street, you still have to negotiate the price yourself (do that in advance, taxi drivers love scamming tourists there, you probably shouldnt pay more than 50 to go most places).
Marie
10 months ago
5.0
Tom
10 months ago
10.0
Personnel de l’hôtel, très gentil et très à l’écoute Petit déjeuner excellent beaucoup de choix Piscine très agréable avec les fortes chaleurs Rien à redire sur la propreté des chambres et le confort Nous avons passé un agréable séjour 🙂 ( merci au serveur du bar qui a nous crée des cocktail à base de thé 😋)
mattvQ7169KE
10 months ago
10.0
Wife and I just come back from a week at this hotel, like most reviews say that staff go above expectations for friendliness, and helpfulness, the pool is small buts like having your own private pool at times, breakfast not to my liking, but other seemed to enjoy it, alcoholic drinks are very expensive (£7.50 for small bottle of corona) (£7.50 for just under a pint of lager) cocktails don’t even bother if you are not loaded lol, there is an Indian restaurant and a Chinese restaurant, jus round the corner both are excellent ( they dont sell alcohol tho. Looks a bit weird people sitting with a bottle of water! On the whole a nice relaxing week, would we go back nah probably not✈️
Estelle
10 months ago
9.0
La gentillesse du personnel, l’emplacement, le spa, la piscine !
Cons: La salle de bain de la chambre était un peu vétuste
Terence
10 months ago
9.0
ALFONSO
10 months ago
9.0
La habitación.
Cons: La cena.
estereta1987
10 months ago
10.0
FRANCISCO JULIAN
10 months ago
5.0
Personal amable .
Cons: Publicidad engañosa ,no habia sofá cama en suite junior, y no dieron ni cama plegable ni sábanas para el sofá, a pesar de solicitarlo dos veces. Día de llegada bajamos al restaurante a comer y aprovecharon para forzar el puente de la cremallera de las maletas de mi mujer y la mía, quedando suelto el tirador para intentar robar, no hubo tal pues ya todo lo valioso en caja fuerte
Hicham
10 months ago
10.0
maha
10 months ago
9.0
Le personnel très chaleureux Le spa très belle expérience
Cons: Le seul bémol est la literie qui etait pas tres confortable et le lit très petit
Begum
10 months ago
10.0
Friendly staff, great hotel, and very clean. We alos managed to get a free upgrade to a beautiful big room.
Cons: The bathroom did have a smell at times but im assuming its the drains.
Clive
10 months ago
7.0
The staff were amazing. The food we had was excellent.
Cons: Noise from the swimming pool after the supposedly closing at 7pm which was listed on the wall, this was totally ignored.
francesco
11 months ago
5.0
Cons: Pulizia, aria condizionata, ristorante
Namy
11 months ago
10.0
Cons: Servizio spa non era eccezionale
Clavel
11 months ago
7.0
Anthony
11 months ago
1.0
Cons: I requested a receipt for my payment and was told that a note would be made so I could receive an invoice at check-out. However, during check-out, I requested the invoice again and was told the printer was not working. I was asked to leave my email address. After a few days, I wrote to the hotel to request the invoice once more. It has now been a week, and no one has responded to me.
MUSTAPHA
11 months ago
9.0
Tutto senza eccezioni
Cons: Niente
Antonio
11 months ago
10.0
Pedro
11 months ago
9.0
Localização do Hotel foi optima. Apesar de não ser no centro fica numa zona de excelência, perta da zona nobre de Marrakech. Quarto grande, com pátio. Rooftop.
Cons: Obras nas redondezas, mas é o preço do desenvolvimento grande de MArrocos.
Jean
11 months ago
9.0
Pedro
11 months ago
10.0
Sanae
11 months ago
7.0
fantine
11 months ago
9.0
Awa
11 months ago
10.0
Il était incroyable, l'équipe incroyable et au service
Yassine
11 months ago
6.0
Cons: Il n'y a pas de service de chambre pour commander des repas dans la chambre . Vous devez descendre de la chambre et aller aux restaurants de l'hôtel
Yathoosan
11 months ago
10.0
Very good buffet.
Paddy
11 months ago
8.0
Great staff
Cons: Bar area open to patio so very hot in August
meryem
11 months ago
8.0
Mirza
11 months ago
10.0
Vanaf de check in tot aan de check out staat het personeel klaar om je te helpen en vragen te beantwoorden! Ontbijt is goed, zwembad is voldoende om even af te koelen en het dakterras met een bar is precies wat je nodig hebt om tot rust te komen. Een top verblijf!!
soumia
11 months ago
6.0
Omar
11 months ago
8.0
Le personnel de l'hôtel était absolument incroyable. Ils étaient très sympathiques, très professionnels et toujours prêts à aider. Ils ont vraiment fait tout leur possible pour rendre le séjour agréable.
Cons: Je viens de passer quelques jours dans cet hôtel et j'ai des sentiments mitigés. Malheureusement, l'hôtel lui-même était un peu décevant. Les chambres et les équipements étaient un peu vétustes. J'espère que l'hôtel prendra en compte les commentaires des clients pour améliorer ses installations. Pour l'instant, je recommande cet hôtel uniquement pour la qualité de son personnel et son emplacement.
Riza
1 year ago
8.0
Cleanliness, friendly staff, great location
Cons: Jacuzzi room, a little too dark.
Thomas
1 year ago
8.0
lucas
1 year ago
10.0
Het vriendelijke personeel
Cons: Alleen warm water uit de kraan
Maillot
1 year ago
8.0
On a passé un agréable séjour et on a été surclassé dans une suite. Le petit déjeuner ainsi que le diner était excellent.
Axel
1 year ago
10.0
Jesmine
1 year ago
8.0
Alexandre
1 year ago
8.0
Fatima, femme de ménage, avait super bien décorée notre chambre pour notre anniversaire de mariage Youssef, bar piscine, pour son accueil et gentillesse Agent de sécurité toujours souriant
Cons: Peu de choix pour le petit déjeuner Odeurs nauséabonde dans le hall et dans les chambres Trop peu de balcons ou terrasses pour les chambres: on a eu la chance d’avoir un sur les trois chambres Restaurants de l’hôtel cher et fermeture trop tôt, même le bar et le rooftop ferment à 23h précises même si on a pas finit nos verres
Carsten
1 year ago
10.0
Nuria
1 year ago
2.0
El personal del alojamiento muy agradable y servicial.
Cons: Pagué 88€ por noche en una habitación llena de hormigas, baño antiguo y cuando llegamos estaban arreglando la cortina del baño de nuestra propia habitación
Rachid
1 year ago
7.0
Starts From
$109.00 / night
5 Avenue Moulay Hassan, Marrakech, MA
Nearby Landmarks & Visits
Fitness facilities
Wifi available
Free wifi
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
Client Satisfaction
24/7 Support
Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com