InsiderInns - Get Closer to the Dream

Harry

1 week ago

10.0

The property was in an ideal position. We enjoyed walking around the area with a guide seeing all the amazing buildings. We stayed in a Sultane double room which had a wrap around balcony. The room was on the top floor and it was as though we were amongst the trees. It was wonderful to hear the birds sing. The food (breakfast, lunch and dinner) was all amazing. The chef would not be out of place in a top London restaurant. The staff were wonderful.They were so helpful and eager to please.

Cons: Nothing. Everything was first class

Rafael

1 week ago

10.0

Phenomenally Hotel

Emily

1 week ago

10.0

Kathy

1 week ago

10.0

Just amazing!

Claire

1 week ago

10.0

Loved our stay here. Peaceful and relaxing hotel with great staff.

Nicholas

1 week ago

10.0

Location in the Kasbah, excellent restaurant, view of the Atlas Mountains and exceedingly friendly staff.

Stephens

1 week ago

10.0

Service was top notch. Location is fun but requires a bit of walking to the souks. Restaurant was excellent. Ate there both nights.

2 weeks ago

10.0

Beautiful hotel, excellent friendly staff and perfect location.

Birgit

2 weeks ago

9.0

Ein kleines Paradies, wunderbare Lage, gutes Essen, sehr angenehmer Aufenthalt im Hamam mit Massage

Cons: Service teilweise etwas chaotisch, aber immer sehr nett

2 weeks ago

10.0

ORLA

2 weeks ago

10.0

Lefebvre

2 weeks ago

9.0

Le petit-déjeuner est le meilleur qu'on ait eu lors de nos 16 jours au Maroc. Le personnel de l'hôtel est très agréable et professionnel. Les lits sont très confortables, l'espace avec le balcon privé, le hamac et la douche extérieure est un vrai rêve! Il y a plusieurs petites attentions très appréciées. Le jardin aussi est un rêve en lui même, et on peut y consommer de l'alcool en toute intimité. Nous sommes arrivés avant l'heure du check-in et nous avons pu profiter de la piscine. Il y a aussi une petite boutique qui peut dépanner (par exemple pour de la crème solaire ou maillot de bain, car nos bagages sont arrivés après nous...) Tout nous a plu vraiment.

Cons: Lorsque nous y avons été il y a eu des petits problèmes de plomberie et on n'a pas eu d'eau froide pendant quelques heures, et il y a aussi eu un peu de bruit près de la piscine dû aux travaux. Puisque l'établissement et tous ses services et consommations sont quand même chers, une consommation offerte aurait été appréciée pour ces désagréments.

Monika

2 weeks ago

10.0

Lilian Sophie

2 weeks ago

8.0

Das Riad ist wunderbar, wie eine Oase. Sehr schön eingerichtet mit bequemen Betten, das Personal sehr freundlich. Die Ausstattung ist gehoben und geschmackvoll, besonders schön auch die Bar mit offenem Kamin. Die Behebung der kleinen Kritikpunkte unten würden das Erlebnis vollkommen machen.

Cons: Der Service ist sehr freundlich, aber manche Dinge gehen unter oder wirken etwas umständlich. Am Buffet sollte beispielsweise immer genügend und vollständiges Besteck bzw. Geschirr vorhanden sein. Es fehlten aber immer kleine Gläser für Marmelade oder kleine Löffel, bespielsweise. Aber die Kellner waren ausnahmslos freundlich und zugewandt. Im Bad könnten die Handtücher mal ersetzt werden; die haben schon bessere Zeiten gesehen. Bei dem gehobenen Preis sollte das selbstverständlich sein.

3 weeks ago

7.0

Good choice of food.

Cons: Espresso machine broken - Moroccan coffee awful. Not all available when I first arrived

WENDY

3 weeks ago

7.0

Position in the Médina, walking distance to sites. Oasis of calm.

Cons: Sadly new management whilst we were there. Very unhappy staff Food was late arriving , and had be kept warm and was hard and dry.

3 weeks ago

9.0

Le jardin, le Confort, l’accueil, l’emplacement

Cons: Tout est bien

Miguel Angel

3 weeks ago

9.0

Todo en general

Simone

3 weeks ago

9.0

Pool very comfortable, great breakfast and nice room. All good !

Cons: I liked everything, can't wait to be back !

Ignat

4 weeks ago

9.0

Cute location with beautiful gardens, good breakfast, nice terrace, friendly staff!

Cons: The restaurant service was sometimes too slow

Matteo

4 weeks ago

9.0

Accogliente, una piccola oasi

Kali

4 weeks ago

4.0

The staff was ok but what I thought I was going to get versus what I actually received was a bit disappointing.

Cons: I was traveling with a friend and booked a deluxe double room. The first room we were shown was spacious and decent, but it didn’t have a double bed as requested. The staff said they would upgrade us, but the new room ended up being smaller, with a tiny bathroom and two single beds pushed together to make one. The phone in our room didn’t work, so we couldn’t reach the front desk for help with things like arranging an earlier airport transfer or assistance with our bags. We had to carry our luggage down ourselves in a very small elevator. We decided to eat off the property and didn’t spend much time using the hotel amenities. Since we were only there for one night, it was fine but for the price, I wouldn’t stay here again.

Callum

1 month ago

9.0

1 month ago

6.0

tres beau Ryad et chambres magnifiques

Cons: Le bruit des travaux dans un riad voisin. Marteau piqueur toute la journee et zero geste commercial de l hotel qui me repond que les travaux ne sont pas de leur fait…

Roland, Thun

1 month ago

9.0

Federico A.

1 month ago

8.0

Riad molto silenzioso nella zona sud della Medina di Marrakesh. Bellissimo cortile con tanta vegetazione e una piscina molto grande. Colazione a buffet molto buona e completa. Camera spaziosa e silenziosa con accesso diretto al cortile.

Joseph

1 month ago

6.0

Very courteous staff, prompt response

Cons: Rickety fittings, food choice, a bit pricey

Cristiana

1 month ago

10.0

This is a beautiful hotel within the walls of the Medina (old town), located in a quieter area. It’s within walking distance of all the main attractions, but if you’re feeling tired or it’s too hot, it’s easy to catch a taxi. The hotel is a little oasis amid the chaos of the Medina. The rooms are modern and spotlessly clean, with a huge and very comfortable bed. All the common areas meet the standards of a true five-star hotel.

Aurelie

1 month ago

10.0

Amaia

1 month ago

10.0

LEAH

1 month ago

10.0

From the moment we checked in, we were met with incredible kindness and attention - greeted with a welcome drink and sweet treats. Our room was large, comfortable and had a beautiful balcony which allowed us to enjoy the peace and quiet of Moroccan paradise outside the hustle and bustle of the medinas/souks. The beds and pillows were comfortable and perfect to come home to after busy days of touring. The bathroom and shower was comfortable with good water pressure and products. There is a beautiful pool area and chairs to lay out. The daily breakfast was amazing - very big selection of food and I especially loved the omelet/egg bar where you could decide what you wanted to eat that morning. The service in the restaurant and the front desk was 5 star, specifially Taoufik and Hafid - Zouhair (our favorite waiter) was friendly and anticipated any need in the breakfast before we knew we needed it! Abdeljhafour and Zakaria were also great. Overall, I would highly recommend this riad for a unique and authentic experience in Marrakech - comfortable, great location - walkable to everything! Also - loved that the taxi could drop us and pick us up right in front of the riad, so no need to travel far with luggage!

Cons: everything was wonderful.

Jerome

1 month ago

9.0

Clean, location, friendly

Cons: The windows in our room

Marta

1 month ago

10.0

Veronique

1 month ago

9.0

L’emplacement, le confort de la chambre Le petit déjeuner copieux et varié Le calme

Cons: L’organisation des serviettes de bain de la piscine

maria luisa

1 month ago

10.0

Vikki

2 months ago

8.0

The staff, pool area, cooling mist!, breakfast, rooftop (softer lighting required). Garden areas.

Cons: The spa area was tired in places (nail space). Does not meet the standard of the rest of the hotel. The bed sheets, very clean but very crispy!!

Stephanie

2 months ago

10.0

Le lieu avec un magnifique jardin

Cons: Rien

Vanessa

2 months ago

10.0

Helena

2 months ago

10.0

Foi um dos melhores hotéis em que já me hospedei. Realmente, um oásis no meio da Medina. A natureza do espaço é o ponto alto. Jardins lindos e frescos por todo o lado. Equipe atenciosa, gentil e impecável. Camas, lençóis e travesseiros perfeitos. O spa incrível!! A piscina lindíssima! Recomendo 100% essa hospedagem para sua estadia :)

Cons: Não amei de paixão o café da manhã. Acho que poderia ser melhor para o nível do restante do hotel.

nicolo

2 months ago

6.0

Tracey

2 months ago

10.0

Beautiful gardens and tranquility. Breakfast was very good. Comfortable rooms and very helpful staff.

Cons: Nothing.

Sanae

2 months ago

10.0

liam

2 months ago

1.0

The riad is beautiful

Cons: Air con was broken. Refused to fix it or move me rooms. I had to check out the hotel at 8pm and move hotels. Awful from the staff they’re very very rude. I also had an item stolen from my room and they refused to look into it.

Nathalie

2 months ago

10.0

Tou jours un plaisir de séjourner dans cet hôtel

HANS RUDOLF

2 months ago

9.0

James

2 months ago

10.0

The boutique feel and the sumptious sultan rooms. Close to the main square in Marrakesh yet peaceful. The staff were wonderful.

Cons: Nothing

2 months ago

9.0

Virkelig dejligt sted. Den skønneste have. Det sødeste og mest imødekommende personale

Cons: Rygning. Jeg undrer mig over hotellets rygepolitik. Der måtte ryges/vapes ved både poolområdet og restauranten, hvilke var til stor gene. Hotellet har så mange små områder, hvor man kan trække sig hen for at ryge. Vi var der på et tidspunkt hvor en gruppe røg cigarer hvilke chikanerede alle omkring poolen. Der blev ikke taget hensyn til de familier med børn der var der eller nogen af os andre. Det samme var gældende i restauranten hvor man sidder og nyder dejlig mad omringet af et selskab på 6 som oser på deres cigarer. Dette er desværre et kæmpe minus

SANDRA

2 months ago

9.0

L’emplacement, la propreté, le calme sauf si vous avait lors du séjour un enfant mal élevé qui hurle du matin au soir y compris dans la piscine mais ce n’est pas du ressort de l’établissement 😁

Cons: Ras

Christophe

2 months ago

8.0

Cecilia

3 months ago

9.0

Very charming

Maria Margarethe

3 months ago

10.0

Christophe

3 months ago

9.0

L’amabilité du personnel l’endroit est magnifique

Waqas

3 months ago

10.0

What can I say, this was one of the best holidays and services from a hotel we’ve had the pleasure of experiencing.

Denis

3 months ago

10.0

L’amabilité de l’équipe, la qualité du restaurant, le jardin avec ses différentes essences de plantes, l’architecture des bâtiments, la piscine déserte aux heures creuses.

3 months ago

10.0

Cyrille

3 months ago

10.0

Le calme , entendre les oiseaux au réveil , les magnifiques jardins , le personnel au top tjs prêt à rendre service , une de mes filles étaient malade, et qq un m’a amené à la pharmacie , ils demandent toujours de nos nouvelles et c’est sincère . Le restaurant est bon , la soupe thaï une des meilleures que j ai pu savourer étant fan et connaisseur de cuisine asiatique . Couscous et tajine très bon . J étais venu il h a 12 ans et c’était un réel plaisir de revenir et de retrouver cette qualité de service. Les massages sont excellent rapport qualité /prix ( très abordable ) ma femme et mes filles ont apprécié.Tout comme moi le service rasage crâne et barbe . J’oubliais l accueil à l arrivée lors du checking … on nous invite à se poser dans les jardins avec serviette fraîche , des pâtisseries , un jus excellent et on nous demande de choisir parois des senteurs laquelles on préfère pour nous mettre chaque soir sur nos oreillers . MAGNIFIQUE .

Cons: Juste embêtant qu il n y ait pas de fer à repasser dans les chambres et de réclamer tous les jours . Et un peu de bruit car des travaux de rénovations mais en rien ça n a changé la qualité du séjour .

Guillaume

3 months ago

10.0

Un service remarquable de la part d'un personnel très professionnel.

Cons: Rien

Camil

3 months ago

10.0

Everything, starting from the welcoming staff, gardens, food and room. The swimming pool is great and the cat cubs in the garden adorable.

Mélissa

3 months ago

10.0

Tout fut parfait

stefano

3 months ago

7.0

Ingrid

3 months ago

8.0

Ruime kamer, goeie airco, super bed, prachtige badkamer. De bediening en voorzieningen aan het zwembad. Service top. Oase van groen, super onderhouden

Cons: Ligstoelen wat verouderd

Marine

3 months ago

10.0

Tout

Larissa

3 months ago

10.0

Regina

3 months ago

10.0

The staff were welcoming and fabulous The rooms were gorgeous the beds and pillows super comfortable Pool and pool area beautiful and relaxing a fabulous way to escape from the heat, hustle and bustle of the Medina

Cons: Nothing we loved our stay

Nicole

3 months ago

8.0

De mooie tuin met verborgen rustige plekken, het ontbijt, behulpzaam personeel, zeer vriendelijke dame bij de manicure.

Cons: Problemen met de airco.

Paulo

3 months ago

10.0

Tudo

Cons: Nada

Thibaut

3 months ago

10.0

Tout a été parfait de l’accueil Check in au check out. Nous avons expérimenté beaucoup d’hôtels ces dernières années, dont des palaces, et cet hôtel n’a pas a rougir. Les prestations sont excellentes, le personnel j’en parle même pas ( aimable, serviable, sympathique et très souriant ) Les prix ne sont pas du tout excessifs. Je ne parle meme pas non plus des soins hamman et spa ( je pense qu’ils font partie des meilleurs di ce n’est le meilleur que nous avons expérimenté jusque là). Si nous devons revenir à Marrakech, nous reviendrons dans cet hôtel.

Cons: Rien tout a été parfait du début à la fin

Oumaima

4 months ago

9.0

Corinne

4 months ago

9.0

Le lieu est magnifique et décoré avec beaucoup de goût. Un très bon moment de détente. Le personnel tant à l’accueil que le service restauration et hôtellerie sont très prévoyants et sympathiques. Nous n’avons manqué de rien.

Cons: Le spa et plus particulièrement le massage en duo. Les deux masseuses parlaient entre elles et rigolaient. Pas idéal pour un massage détente. C’est dommage.

Pierpaolo

4 months ago

10.0

J’ai passé 4 jours magnifiques aux Jardins de la Médina et je ne regrette absolument pas mon choix, alors qu’au départ j’hésitais avec des hôtels plus réputés à l’Hivernage. 😍 Les points que j’ai adorés : • Localisation idéale, à la fois proche de la médina (10/15 min d’une marche très agréable dans le quartier de la Kasbah) et facilement accessible en voiture depuis l’aéroport. • Luxe sobre des chambres, très spacieuses et confortables : j’avais réservé une chambre standard et elle était immense. Très propre et avec une climatisation efficace et silencieuse. • Un personnel exceptionnel, toujours sympathique, serviable et avec un mot gentil pour chaque client. • Un restaurant ultra pratique, avec une cuisine variée et excellente, à des prix très honnêtes compte tenu du standing et de la qualité servie (et des prix exagérés pratiqués par beaucoup). • Une adresse assez intimiste, qui offre un vrai sentiment de calme et d’exclusivité, loin des grands hôtels impersonnels. Le lieu est splendide : on entend les oiseaux chanter toute la journée, ce qui donne l’impression d’être dans une oasis au cœur de Marrakech. ✅ Franchement, un séjour parfait – je recommande à 100 %.

Rhys

4 months ago

10.0

Outstanding place, the staff were exceptional and what a great location ⭐️⭐️⭐️⭐️⭐️

Salvador

4 months ago

10.0

Un auténtico oasis en medio de la medina de Marrakech, tal y como aparece en las fotos. Sin duda, un lugar al que volveríamos sin pensarlo. El personal es muy amable y siempre dispuesto a ayudar. Reservar el taxi del hotel tanto para la llegada como para el regreso al aeropuerto fue un gran acierto: cómodo, puntual y sin complicaciones. El restaurante también merece una mención especial, con comida muy variada y un ambiente encantador junto a la piscina.

Selma

4 months ago

10.0

Les Jardins de la Medina is a peaceful oasis in the heart of Marrakech, combining traditional charm with modern comfort. Our room was spacious, beautifully decorated, and the bed was exceptionally comfortable. The lush gardens, warm staff, and live music at the restaurant on Thursdays, paired with delicious food, made the stay unforgettable. A brochure (or QR code) in the room with key information and a brief history of the hotel would be a great addition.

Kaoutar

4 months ago

10.0

Letterlijk alles! De omgeving, het personeel, het eten in het restaurant, de sfeer. Ik ben helemaal tot rust gekomen!

Cons: -

Hans Henrik

4 months ago

9.0

Eleanor

4 months ago

9.0

Cristina

4 months ago

8.0

Eric

4 months ago

10.0

Les Jardins de la Médina sont un lieu absolument idyllique. Vous entrez dans un véritable havre de paix, où vous pourriez rester des jours en apesanteur, à écouter le chant des oiseaux, comme une volière à ciel ouvert, à regarder traverser les tortues sur la terrasse, à caresser le chat qui se prélasse sur un coussin ou sur les carreaux par-ci par -la, à refaire dix fois le tour des jardins, et monter sur le toit terrasse qui offre encore d autres points de vue et espaces merveilleux pour rêver, respirer, regarder, écouter et observer au loin le dédale des toits de Marrakech, entre les rames des palmiers, qui laissent entrevoir la Koutoubia tout au fond. On est dans un jardin merveilleux, protégé, chouchouté. Le personnel est absolument gentil et disponible, la piscine absolument merveilleuse, au milieu des grands arbres, et le petit déjeuner copieux, typique et fabuleux. La chambre elle-même était un bonheur tellement elle était décorée avec goût, c est un vrai luxe. Une mention spéciale aussi pour les repas merveilleux pris sur la terrasse, et la cuisine exceptionnelle du Maroc qui est ici maniée et remaniée avec goût et originalité. Tout était parfait et vraiment dans le moindre détail, si bien que chaque coup d'oeil vous semble être de l'ordre de l'œuvre d'art. On ne s'en lasserait jamais et on en prend plein les yeux, encore et encore. Merci aux Jardins de la Médina de nous avoir offert ce séjour inoubliable. Nous recommandons vivement bien sûr !

Cons: Rien

Melanie

4 months ago

9.0

Nicole

4 months ago

10.0

Everything was beautiful .

Cons: Nothing.

Joe

4 months ago

9.0

La piscine le restaurant et le calme.

Cons: Malheureusement les transats autour de la piscine n'étaient pas très propres et beaucoup de fientes d'oiseaux.

COLOMBEL

4 months ago

9.0

Très bon

Thomas

5 months ago

8.0

Die Mitarbeiter sind hilfsbereit und freundlich. Beim Frühstück sind ein paar Kellner etwas langsam und auch nicht so gut ausgebildet.

Cons: Total unverständlich ist der Umstand, dass das Restaurant nicht klimatisiert ist und, bei 40 Grad Hitze, nicht mal Ventilatoren aufgestellt werden. Die Wasserdampf-Düsen laufen den ganzen Tag, wenn aber niemand da sitzt. Abends waren sie ausgeschaltet und man geschwitzt wie verrückt. Das Wasser im Pool hatte eine leicht bräunliche Farbe, was den Schluss zulässt, dass es nicht sehr sauber ist.

Torsten1960

5 months ago

9.0

Bei dem Hotel handelt es sich um ein relativ großes Riad. Von der Straßenseite völlig unscheinbar, versteckt sich im Innenhof ein sehr schöner Garten mit Swimmingpool und verschiedenen Sitzecken. Unser Zimmer hatte zusätzlich eine kleine private Terrasse mit Tisch und zwei Stühlen. Die Ausstattung des Raumes war durchaus in Ordnung, wenn auch etwas in die Jahre gekommen, was aber nicht störend war. Das Bad war sauber, sowohl eine Wanne als auch Regendusche und Brause waren vorhanden. Wir haben dort drei Nächte verbracht und abends jeweils im Hotel gegessen. Sowohl Frühstück als auch Abendessen waren sehr gut. Das Personal war überaus freundlich.

Cons: Die Umgebung des Hotels in der Kasbah war nicht gerade toll. Die Gassen laden nicht unbedingt zum Bummeln ein und nette Straßencafes oder Restaurants mit Tischen vor der Tür sucht man vergebens. Da unterscheidet sich Marokko doch stark von Spanien oder Italien.

Frederick

5 months ago

8.0

MAR

5 months ago

8.0

Me gustó el entorno , la delicadeza que ponían en todo lo que hacían , la entrada la bienvenida , el restaurante , las zonas comunes fascinante, el desayuno, el lujo exquisito de su jardín , la cama confortable y la habitación amplia

Cons: El baño se encharca el plato de la ducha , resultó incómodo. La ducha por obligación era más rápida, con lo cual no era necesario que pidiesen nuestra colaboración para ahorrar agua. El secador No funcionaba si no mantenías apretado el pomo . Incomodo. Me alojaría de nuevo si llevase mi propio secador y si no me importase la ducha rápida y poco confortable. Un establecimiento refinado y exquisito que por culpa de esos dos detalles no puede ser extraordinario

Christophe

5 months ago

9.0

Le calme la beauté et l entretient de l établissement ainsi que la gentillesse du personnel Super restaurant

Benoit

5 months ago

10.0

belle piscine et chambre très spacieuse

Cons: Chambre un peu sombre

Debbie

5 months ago

10.0

Beautiful oasis in the middle of the Kasbah a delight to come home to after a day of sighting seeing/ medina . Tropical gardens and bird song . Lovely pool and food . Not yo Big too.

Cons: Nothing !

Lepygargue

5 months ago

10.0

Joana Monteiro

5 months ago

9.0

The pateo and rooms are beautiful. The ambience is quiet and charming, it feels like a little oasis. We also loved the breakfast and the food at the restaurant. The staff was nice. We did have a problem with our room but everything with the help of the manager who was very helpful.

Cons: A bit far from the main attractions

Mihai

5 months ago

9.0

amourite

5 months ago

10.0

Aa Ron

5 months ago

6.0

Other than convenience to major attractions, it was an average hotel. The ambiance was nice but the property showed signs of aging. Some of the restaurant staff were unfriendly but others excellent. Hit or a miss.

Michael

5 months ago

8.0

Aysen

5 months ago

6.0

Odamız güzeldi

Cons: Temizlik yeterli değildi.restaursnt personeli kibar değildı.Otelde kaldığımız derece komsu binada balyoz ve matkaplı inşaat vardı.Bu odanın satılmasını gerektiğini resepsiyona söyledim

Ravi

5 months ago

10.0

Everything! Location, luxury, beds, sheets, the fragrance, food,hospitality, staff. Everything and everyone was top notch!

Cons: Everything was great.

Sandy

5 months ago

7.0

Merve

5 months ago

7.0

Hugo

5 months ago

9.0

Calm setting, with all services available and very kind staff.

Cons: Restaurant food is not very consistent, we had great meals and some were less so.

Ines

5 months ago

10.0

Este hotel é um pequeno oásis dentro da Medina. Um antigo riad que é um verdadeiro jardim de beleza, frescura, natureza, cheiros e sons. Com uma decoração à altura, conforto e limpeza, este é um hotel que recomendo para finalizar uma visita a Marraquexe e usufruir também da sua localização e simpatia dos seus colaboradores, que nos fizeram sentir em casa.

Cons: Gostámos de tudo.

IVAN

5 months ago

10.0

Le charme d'un l'hôtel pas trop grand avec tout à disposition, piscine, confort, repos, détente, avec un restaurant à la hauteur et un personnel attentionné.

Cons: Dans les faits, rien.

Anne-Mariama

5 months ago

9.0

Andreea

5 months ago

9.0

Les Jardins De La Médina is a gorgeous oasis in the busy town of Marrakech. With it's stunning palm trees, big pool and pool bar, it really is a sign for sore eyes. Our room was huge, it has a private balcony and a super king size bed. They come by your room twice a day - in the morning for clean-up and in the afternoon for some additional pampering. Breakfast is buffet style - a lot of options to pick from both cold and warm. Lunch and dinner options have good prices, great options depending on diet and preference. We did a couple's Hamam, I had a full deep-cleanse facial and my husband had a haircut and a professional shave - all of which were great!

Cons: The hotel leans more toward the old-school vibe. Their schedule for the restaurant is fixed and quite confusing: you can't eat whenever you want and also food options change dramatically between lunch and dinner. We ended up waiting until dinner to eat again after breakfast, which was not great. Breakfast is also underwhelming - I was expecting something a bit nicer given the price point and overall quality of the hotel. Drinks are very expensive at the bar and they seemed a little short staffed as it did take a really long time to get things delivered. You are also quite far out from the centre which is a plus and a minus - we enjoyed staying just on premise but you are then limited to their facilities the whole day!

Dennis

5 months ago

10.0

PIERRE

5 months ago

10.0

Peter

5 months ago

10.0

It was a sophisticated magical gem with refinement and perfection from the minute you step in to when you finally have to leave.

Cons: Nothing

Maria

5 months ago

10.0

Laura

5 months ago

10.0

The hotel is a hidden oasis right inside the old walls of Marrakesh. Each room is different and beautifully designed. The hotel is calm and tranquil. The breakfast, lunch and dinner we ate at the hotel was amazing. We tried two treatments and a harman at the spa which was out of this world.

Cons: The service was a little slow.

Patrick

6 months ago

9.0

Très bel établissement. Le lieu est reposant, très calme à l'écart de l'effervescence. La végétation luxuriante avec ses nombreux oiseaux, tortues et chats. La piscine est un atout.. très agréable de s'y rafraîchir. Très bon petit déjeuner et le personnel pro très aimable et attentionné. Nous sommes partis à regret.

Cons: Imprévu à l'arrivée. La chambre réservée n'était pas disponible mais le problème a été résolu le soir même par la direction.

Dorothee

6 months ago

8.0

Un veritable havre de paix avec son jardin arboré et sa piscine, nombreuses petites attentions

Cons: Longue attente à notre arrivée. Cocktails vraiment très moyens pour le prix

Olivia

6 months ago

10.0

Pierre-Olivier

6 months ago

10.0

Un jardin d’Eden dans Marrakech vraiment magnifique et hors du temps… La gentillesse du personnel est exceptionnelle !

Philippe

6 months ago

10.0

Justine

6 months ago

9.0

Thomas

6 months ago

10.0

David

6 months ago

10.0

The location was about 20 minutes walk from the medina which was ideal as it was a quiet place to relax when not exploring. The breakfast was a very good buffet breakfast with omelettes made to order. The gardens and pool area were beautiful and quiet. The staff were fantastic, very helpful and pleasant. If I were to return to marrakech I would stay here again without a doubt.

Mark

6 months ago

9.0

Pool Breakfast Beds Staff Gym

Kate

6 months ago

10.0

Oasis of calm, friendly staff, traditional charm

Ferdinando

6 months ago

10.0

Ambiente curato, cibo ottimo, servizio molto gentile, piscina meravigliosa. Collegato al centro e al souk tramite una piacevole passeggiata di 2km su rue de la kasbah.

Cons: Niente di importante ma inserirei nel menu fisso club sandwich e hamburger per soddisfare la clientela internazionale in maniera rapida

Alison

6 months ago

10.0

Once we walked through the door it was like an oasis of calm. It was a beautiful hotel, lovely gardens, restaurant, food and fantastic pool area. The spa was amazing too! Room was great with lovely features and a roof terrace. Most of all we liked the people working at the hotel, so friendly, kind and helpful, nothing was too much trouble. They were a very efficient team. I would 100% stay here again and recommend it.

Cons: It was all amazing!

Sian

6 months ago

10.0

Beautiful quiet hotel. Lovely staff. Great breakfast. Quiet spacious rooms. Pool lovely.

Cons: A little far out from the main drag but that wasn’t a problem for us. Took about 20 mins flat easy walk to the big square.

Didier

6 months ago

9.0

Staff was very kind, the Riad was very clean including the swimming pool, very quiet. Restaurant was good.

Cons: Nothing

Françoise

6 months ago

9.0

Alix

6 months ago

9.0

Personnel au petits soins ! Endroit magnifique !

Cons: Rien!

Deirdre

6 months ago

10.0

A calm oasis to retreat to after a hectic walk around town

Cons: It is quite south of attractions but we enjoyed the walk and getting away from the hustle and bustle

Maria

6 months ago

6.0

Достаточно зеленая территория отеля, большие номера и хороший завтрак и в целом вкусный ресторан.

Cons: Отель уже очень старый, довольно грязно везде. Сервис один из худших, встретили плохо, посадили, принесли чай с сахаром даже не спросив, с ним или без как в остальных местах, вонючие полотенца для рук. Не сказали сколько ждать номера. При заказе чего либо в ресторане ждать нужно вечность, даже воду. Номера с видном на патио, это номера с видом на стену соседнего здания, очень шумно с улицы. В номерах халаты настолько рваные, что должно быть стыдно их использовать. Комната возле бассейна для смены одежды даже не закрывается.

Patrick

6 months ago

10.0

le confort, la situation,et la gentillesse du personnel, un grand merci à tous pour ce magnifique séjour.

Geny

6 months ago

9.0

Elsa

6 months ago

9.0

Elisabeth

6 months ago

10.0

Bertrand

6 months ago

3.0

la cuisine est le point fort de cette établissement

Cons: une chambre qui donne sur des climatiseurs.....au prix de la chambre c'est juste scandaleux Les climatiseurs s'arrêtent vers 1H30 pour reprendre à 7H le SPA pour venir 4/5 fois par an a Marrakech j'avais pas encore fait de hammam frais .... le massage on nous a écarté de l'huile aucune technique et aucune envie On a eu froid pendant le massage sans parler des tables de massages qui sont "d'un autre temps" et surtout pas du standing d'un 5 étoiles et pour finir on nous propose un leger petit dej pour notre depart a 4H15 on avait accepter si le dit petit dej, était rapide.....(4h15 rien de près ! 4h25 un jus d'orange imbuvable des cornflakes idem ouf du thé chaud L'effort était la mais la réalisation gâche tout

Ninna

6 months ago

10.0

Maria

6 months ago

10.0

Jean-Luc

6 months ago

9.0

Sandra

7 months ago

10.0

Beautiful location, comfortable rooms and lovely restaurant

Cons: Getting a lounger by the pool could be challenging at times but the lovely staff were always happy to help

Beate

7 months ago

9.0

Aurore

7 months ago

10.0

Yann

7 months ago

9.0

Le service et la gentillesse du personnel La restauration et l’atmosphère apaisante

Cons: Nous avons changé de chambre car la première n’avait pas de volet mais cela n’a posé aucun problème

Carlos

7 months ago

10.0

Tudo. Excepcional. Staff do melhor que já encontrei.

Cons: Nada

Carolina

7 months ago

9.0

Ottima struttura. Camera grande. Colazione molto buona ma con poche variazioni

Stephen

7 months ago

10.0

Rachel

7 months ago

9.0

Everything was quite nice.

Cons: There could be more of a variety of breakfast options available. The towels could be softer & the WiFi wasn’t very strong at times.

Ernst

7 months ago

9.0

Elena

7 months ago

10.0

Weiss

7 months ago

8.0

tolle location, sehr freundliches personal, tolle küche mit sehr guter auswahl ambiente einzigartig

Cons: der roomservice hat nicht so richtig funktioniert, aber sehr sauber...

marco

7 months ago

10.0

Colazione

Cons: Per quanto Ben tenuta non è nuovissima

Simona

7 months ago

8.0

Anne

7 months ago

9.0

Wunderschönes Hotel mit klasse Zimmern und grüner Oase im Zentrum

Cons: Die Lage ist nicht perfekt für das fussläufige Erkunden von Marrakesh

Gina

7 months ago

9.0

Breakfast was lovely, great choices at the buffet. Staff were so helpful.

lejla

7 months ago

10.0

Beautiful property with every detail. Great restaurant & stunning garden. Great location!

Palna

7 months ago

8.0

Irina

8 months ago

9.0

Irina

8 months ago

9.0

Irina

8 months ago

9.0

Everything was nice but we had 3 rooms and not all were like in pictures. The bathroom no so wow

Filippo

8 months ago

8.0

The hotel is very good, location is not the best, the place is clean and it has a very nice garden.

Sheela

8 months ago

8.0

The staff were courteous, the room was clean and the buffet was ok.

Cons: Didn't much care for the location, especially when you had to walk to the end of the road to get into a taxi!

Jean michel

8 months ago

9.0

Vicki

8 months ago

9.0

Marilyn

8 months ago

10.0

The gardens were so beautiful and calm after the craziness of outside

Claudia

8 months ago

10.0

The staff was friendly and accommodating, very helpful in arranging a tour guide and absolutely loved the stay.

alexandra

8 months ago

9.0

The hotel was in a fabulous location , close to the action but far enough away to enjoy the beautiful peaceful gardens and swimming pool , the staff were so helpful and friendly , I can’t wait to return

valerie

8 months ago

8.0

Gordon

8 months ago

10.0

Absolutely loved the location of this property; within the city walls, yet (just about) away from the chaos of the centre! Friendly welcome, beautiful building, fabulous gardens and gorgeous rooms (we had 113). It's maybe 15 minutes from the main part of town, but oh so worth the steps when you retreat to what is an oasis. Six out five stars!

Ioannis

8 months ago

9.0

clavit08

8 months ago

10.0

Tout absolument tout ...

Cons: Rien absolument rien !

Grainne

8 months ago

10.0

Fabulous, loved this beautiful hotel, it was an oasis in the old town, great breakfast and loved our garden room listening to the birds in the morning. Very professional welcoming reception and staff very friendly. The spa was unbelievable and I’ve been to a few spas on my travels! Overall I highly recommend if visiting Marrakesh.

Cons: The rooms, staff and location and the fabulous spa

Kj

8 months ago

9.0

A great little oasis about 20 minute walk from centre. Staff were lovely and attentive to all our needs. Breakfast was gorgeous as was our evening meal.

laurence

8 months ago

9.0

L'emplacement, la taille de l'hotel, son charme, le jardin avec les orangers, le restaurant, l'accueil irréprochable

Malcolm

8 months ago

9.0

Verity

8 months ago

9.0

Linnea

8 months ago

9.0

Trädgården var fantastisk, trevlig och hjälpsam personal, stort rum. Jag uppskattade rosor och vinflaska som väntade på rummet.

Cons: Rummet verkade vara nyligen uppfräschat men det gick kanske lite för fort för det var vit färg eller puts på handtag, hårtork, elementvred mm. Hårtorken ofräsch och dammig. Jag hade gärna använt den uppvärmda poolen men den var avstängd.

Cameron

8 months ago

9.0

Elizabeth Ward

8 months ago

10.0

Magnificent and a beautiful experience

Cons: Fresh, traditional elements, superb staff, rooms were beautiful

mercedes

8 months ago

10.0

Schönenberger

8 months ago

9.0

Eine wunderbare Oase in der hektischen Stadt, um sich zurück zu ziehen und das Leben geniessen. Das Frühstück wie des Essen hat uns sehr entsprochen.

Hardi

8 months ago

8.0

rosana

8 months ago

9.0

Energia do hotel

Cons: Banheiro com cheiro de esgoto

Nadine

8 months ago

9.0

Nous avons l'habitude de résider dans cet établissement. La chambre qui nous a été attribué ne nous satisfaisait pas totalement. Nous avons échangé avec la directrice qui a immédiatement tout mis en œuvre pour nous changer de chambre, nous avons beaucoup apprécié! Un grand merci! Très bon séjour dans un très bel établissement avec un personnel accueillant et à l'écoute.

Cons: Rien

Yolanda

9 months ago

9.0

La habitación era muy acogedora, con una pequeña terraza y otra más grande a la que accedías tras subir por una escalera. El desayuno estaba bien, pero si se compara con otros hoteles similares en España quizás se quedase algo más corto, pero más que suficiente. Además había más comida tipo cereales, frutos secos, que nocilla o similares.

Constance

9 months ago

8.0

Le lieu, la chambre et la restauration

Cons: La situation de l’hôtel un peu excentré et le bruit environnant

manrica

9 months ago

10.0

Tryfon

9 months ago

10.0

Tristan

9 months ago

10.0

Très bon petit déjeuner avec du choix. La piscine est très agréable, nous nous sommes baigné au mois de février. Le personnel est au petit soins.

Cons: Dans la douche le débit d’eau était parfois faible et l’évacuation de la douche était un peu bouché

Michael

9 months ago

8.0

Marion

9 months ago

10.0

Marion

9 months ago

10.0

Le jardin magnifique ,la taille modérée de l’hôtel ainsi que son cachet ce style typiquement marocain , les repas délicieux ,la grande piscine et SURTOUT ,un personnel souriant d’une gentillesse irréprochable !

Cons: Peut-être un peu éloigné à pied du centre mais tout reste accessible en quelques minutes de taxi

jean-Baptiste

9 months ago

9.0

Paul

9 months ago

10.0

The hotel was simply beautiful. The staff were superb - friendly, polite, efficient, welcoming and very professional. The gardens are very well maintained and the design of the outdoor eating space is very good.

Cons: Everything was perfect.

Stephen Peter

9 months ago

10.0

Everything was wonderful. Breakfast with fresh omelettes and other delicious things and our room was very spacious and well appointed, with a comfy bed.

Ambra

9 months ago

9.0

Marlous

9 months ago

8.0

Rustige binnentuin in de drukke medina

Cons: Nvt

Ambra

9 months ago

9.0

Janette

9 months ago

7.0

Marie

9 months ago

8.0

Le jardin, le personnel adorable, l’emplacement dans la Médina

Cons: La chambre sombre, froide . Jamais de soleil et de lumière Parfaite pour l’été car fraîche À éviter en hiver

Mary

9 months ago

5.0

Quiet Staff were lovely

Cons: Smell of smoke Breakfast was very poor Not a 5 star property

Sandrine

9 months ago

10.0

RENAUD

9 months ago

9.0

Piscine. Calme.

Barry

9 months ago

8.0

Graeme

9 months ago

8.0

Serene amongst the vibrancy of Marrakesh.

Cons: Wrong room allocation on arrival.

Hilary

9 months ago

9.0

A beautiful oasis in an exciting city The gardens were stunning, the staff very attentive. It was spotlessly clean with a great restaurant on site.

Cons: n/a

Nathan

9 months ago

8.0

The property was ideally located and peaceful. The gardens absolutely beautiful and surrounded the pool

Cons: Like many others. I booked a Sultans room as advertised and although the room was ok it was not as advertised. I also heard our neighbours complain to the staff about this as he checked in.

Félicie TETU

9 months ago

8.0

Très belle chambre dans le jardin dans un magnifique etablissement. La gentillesse du personnel.

Cons: Il faut vraiment apprendre à faire du feu dans la cheminée du restaurant 😏 et selon moi revoir l'eclairage de cette pièce!

Brigitte

9 months ago

9.0

Chambre et salle de bains magnifique, rénovée, literie de rêve. Très bel hôtel au calme, avec un immense jardin et très belle piscine, rare au centre de Marrakech, à l'entrée de la Kasbah avec direct en voiture ce qui est un must.

Cons: Le restaurant est un peu sombre

Armelle

9 months ago

10.0

La douceur et l’harmonie générale, l’extrême attention du personnel, la perfection des moindres détails, la beauté et la serenite du Riad et des jardins, l’efficacité du management .

Cons: J’ai tout aimé

Davina

10 months ago

9.0

Géraldine

10 months ago

9.0

marie

10 months ago

6.0

Miriam

10 months ago

9.0

The garden, room, food

Cons: Hammam, expensive drinks

Janice

10 months ago

9.0

The peace and calm of the hotel was wonderful after the hustle and bustle of the city. The staff were exceptional and breakfast was excellent. We enjoyed sitting around the pool and on the rooftop terrace. Nice to have a spa on site which we used.

Jelena

10 months ago

10.0

Frédéric

10 months ago

10.0

Gillian Fountain

10 months ago

8.0

Excellent location we other beautiful gardens and pool Good food

Cons: No lift

Philippe

10 months ago

9.0

La situation, le jardin et sa végétation luxuriante, l’architecture, le confort et l’espace e la chambre, la qualité du service et la gentillesse du personnel.

Cons: Rien !!!

Mélanie

10 months ago

6.0

La taille de la chambre et sa cheminée. Les petites attentions dans la chambre. La terrasse ensoleillée, La gentillesse du personnel

Cons: L'espace autour de la piscine, un peu petit. Les gens qui bloquent les transats au soleil toute la journée sans être présents et l'hôtel ne leur dit rien. Qualité moyenne du petit déjeuner. les prix du spa.

Peter

10 months ago

9.0

Pamela

10 months ago

6.0

The room was comfortable and housekeeping good.

Cons: Reception not particularly friendly . Food was not good we only ate there one night. Ordered a taxi to take us to the airport, as we were ready early we asked if the time could be brought forward, but apparently not possible despite the taxi waiting outside, we then got in our taxi at time booked only for him to drive us round the corner then the driver got out saying he would be back in a few minutes so we had to wait in the taxi for him to come back ! Not a good service

Michel

10 months ago

10.0

Environnement incroyable un jardin en pleine médina

Cons: Le repas du soir pourrait être plus fin

jeanne

10 months ago

10.0

Le jardin , le toit terrasse , le calme , la gentillesse du personnel , les chambres , le petit déj

Cons: rien

carolina

10 months ago

10.0

Susanne

10 months ago

9.0

Reichliches Frühstück. Das Personal war sehr zuvorkommend.

Ursula

10 months ago

10.0

Lage sehr zentral und der ideale Ort um nach dem Trubel der Stadt Ruhe zu haben. Sehr gute Küche & Service.

Silvia

10 months ago

9.0

MARIA

10 months ago

10.0

Le personnel etait très attentif à nos demandes. La cuisine est superbe et le spa magnifique. L'hôtel est très calme, avec un magnifique jardin et une belle piscine chauffée.

Marc

10 months ago

7.0

Hotel bonito con jardin interior, lugar tranquilo y con buen gusto.

Cons: Nos alojaron en una habitacion que no coincidía con la reservada, que tenia chimenea y era bastante mas grande. Se escuchan mucho los ruidos entre habitaciones.

Florence

11 months ago

9.0

Catherine Giraudon

11 months ago

9.0

ARNAUD

11 months ago

10.0

J'ai absolument tout apprécié de ce séjour, fantastique au point que j'ai déjà prévu d'y retourner avec mes enfants (adulte et grand adolescent). Une mention très très spécial avec mes remerciements chaleureux pour la sympathie et l'accueil professionnel et chaleureux de tout le personnel. Un havre de paix, où tout est mis en oeuvre pour que l'on puisse se détendre.

Edith

11 months ago

7.0

David

11 months ago

10.0

Thomas

11 months ago

8.0

Le rapport qualité / prix

Cons: Certains équipements un peu vétustes

Diana

11 months ago

9.0

Adel

11 months ago

8.0

I enjoyed the free snacks they shared with us with our tea or our wine. The pastries in the room were a nice touch. I liked the fact that I could book excursions through the hotel and put it on my bill. The bed was comfortable and the showers hot. The service is really good.

Cons: I guess the hamman was very traditional, but I prefer the Spanish version a bit more 😉.

Eric

11 months ago

10.0

This place is incredible! What a beautiful garden! Really enjoyed the fireplace and the service.

Oliver

11 months ago

9.0

Great location, enclosed gardens off a busy street, little bit of paradise in central Marrakesh.

AHLEM

11 months ago

5.0

La gentillesse du personnel

Cons: Les chambres sont à rénover Bruit de travaux en cours L’accès à la Casbah Le petit déjeuner trop sucré et pas assez de salé

Justine

11 months ago

10.0

AJAY

11 months ago

9.0

A nice quiet, clean, luxurious oasis just south of the busy busy medina lanes. Nice pool and rooftop lounge.

Cons: Almost all good. Just needed a wider range of breakfast menu and some of the vegetarian menu items weren’t very good.

richard

11 months ago

8.0

Lily Po Yan

11 months ago

10.0

Rob Lennard

11 months ago

10.0

very nice riad, excellent services, hammam, highly recommended

Simone

11 months ago

10.0

Quiet location just inside city walls which was ideal as it provided a perfect escape from the hustle and bustle. Staff could not have been more helpful - nothing was a problem. So polite and respectful. They made our stay very special. The hotel itself exudes old world charm with top notch personal service and lovely touches like tea and snacks on arrival and hats in your room to protect against the sun. Beds were very comfy too.

Cons: Nothing

Doan

11 months ago

10.0

Personnel accueillant Chambre propre Très content.

Hannah

11 months ago

10.0

So pleased we booked this property. A little oasis of calm.

Silvia

11 months ago

5.0

David

11 months ago

10.0

Excellent service, lovely rooms, a little bit of paradise in the heart of the medina.

Cons: Nothing.

Calefato

11 months ago

9.0

Tracy

11 months ago

8.0

It is a little haven in the Old Town of Marrakesh. Beautiful gardens which offer serenity. The restaurant and bar all face the gardens and pool which makes it a lovely place to eat . The staff were all very lovely and helpful and the food was very nice . The hotel upgraded our room to have a terrace which was a nice addition as at this time of year the pool was predominantly in the shade.

Cons: The waiters during dinner could have been a little bit more attentive . They could disappear for some time and forget when you had asked for something . This could be exasperated by being sat indoors where you were at times hidden. The housekeeping could have been better. We had aglass shelves and a glass table , all of which remained extremely dusty our entire stay . We were given a choice of sprays for our pillow when we arrived but our pillows never smelt of any spray so it seemed like a gimmick. The housekeeper also took our bath towels and didn't replace them and took our second key. We didn't raise the shelves whilst we were there and I am sure that the hotel would have been on it straight away but it shouldn't be like that for the standard of the hotel.

Ellen

11 months ago

10.0

Franck

11 months ago

8.0

Charlotte

11 months ago

10.0

We loved it. The courtyard, the garden, the pool, the rooms, the staff, the breakfasts, the food!

Cons: All fabulous!

Lauren

11 months ago

10.0

Samy

11 months ago

9.0

Le choix de la déco, l’accueil du personnel et le calme

Emma

1 year ago

10.0

Burcin

1 year ago

9.0

Cecile

1 year ago

9.0

Notre séjour a été absolument exceptionnel du début à la fin tant grâce au personnel absolument charmant et désireux de rendre notre séjour exceptionnel que grâce au décor spectaculaire de ses jardins exotiques, qui sont comme un havre de paix et de fraîcheur à Marrakech. Le confort de la literie est absolument incroyable. Les soins du spa sont excellents.

Cons: Le seul bémol - certaines des installations dans les chambres étaient vétustes, notamment le bas de la porte de la salle de bain était moisie, les installations de la douche n’étaient pas très bien ancrées dans le mur, la porte fenêtre, donnant sur les jardins laissait passer l’air…

Ariane

1 year ago

10.0

Absolutely lovely hotel! Beautiful gardens in the heart of the medina. Our suite was really nice with a great terrace. The staff was extremely helpful and kind.

Cons: Nothing

POLLET THIOLLIER

1 year ago

10.0

Tout était parfait, hotel propre, calme, personnel très gentil, situation parfaite, piscine chauffée, restaurant très bien

Cons: rien

Joseph

1 year ago

10.0

Beautiful interior with perfect pool and dining setup. Relaxing and inviting atmosphere. Excellent service.

Marco

1 year ago

10.0

Non ho trovato qualcosa che non mi è piaciuto nella struttura! Perfetta a dire poco

Cons: Nulla

Margarida

1 year ago

10.0

Lovely staff and absolutely beautiful hotel! 20-25’ from the buzzy area but very relaxing environment. Probably better for a second visit to Marrakesh

Rachel

1 year ago

10.0

Pascal

1 year ago

10.0

La gentillesse du personnel et le cadre dans les jardins... citronniers, oiseaux, ... magique !

Cons: Certains équipements sont un peu vieillot. Un petit rafraîchissement remettrait un cachet supplémentaire à l'endroit !

Richard

1 year ago

7.0

Delfinii

1 year ago

9.0

Très bel endroit verdoyant, le personnel est aux petits soins, les chambres spacieuses, bon petit déjeuner, et mention spéciale pour le SPA

wolfgang a.

1 year ago

9.0

Floriane

1 year ago

9.0

Très bien petit déjeuner excellent

Cons: Rien

Xenia

1 year ago

9.0

kamilia

1 year ago

9.0

María

1 year ago

10.0

La paz, el servicio, la comida, los jardines. Fue un 10

Cons: El precio es un pelín caro, pero muy bien.

Isabelle

1 year ago

10.0

Un jardin extraordinaire. Deux chambres au charme fou sans aucun vis-à-vis. Très bon restaurant au déjeuner et au dîner. Une très jolie piscine. Un hammam et des massages extra

Lilian Sophie

1 year ago

9.0

Eine traumhaft schöne Oase! Nach dem Trubel in den Souks taucht man ein in die malerische Atmosphäre und magische Ruhe des Gartens. Sehr freundlicher und zugewandter Service. Die Betten sind von bester Qualität und haben die Erholung perfekt gemacht.

Cons: Manchmal könnten der Service einen tick aufmerksamer sein. Nach angebrachter Kritik, weil eine Reservierung nicht geklappt hatte, war man dafür umso bemühter.

Dominik Sava

1 year ago

10.0

Martin

1 year ago

9.0

Schönes, grosses Zimmer. Geräumiges Bad. Reichhaltiges Frühstück. Erlesene Speisekarte im Restaurant. immer sehr aufmerksamer und freundlicher Service.

HO

1 year ago

8.0

Lovely riad with a wonderful atmosphere and very nice, special touches. Very friendly and helpful staff. Nice food.

Cons: Our room was very, very dark and did not live up to photos on the website, hence somewhat disappointed. Due to layout of the room, it also felt very cramped. Unfortunately there were road works just outside the riad, so getting to and from the riad was very dusty and not very pleasant. Obviously just a temporary problem, but frustrating.

bramiene

1 year ago

10.0

Fantastisch hotel, prachtige tuin, fijne sfeer en extreem aardig en adequaat personeel. Wij hadden een solarium kamer met dakterras met douche en 2 bedjes. Hotel is gelegen in zuidelijkste puntje vak de Medina. Een rustiger gedeelte wat wij erg prettig vonden. Zeer goed gelegen tov vliegveld. Wil je naar het centrum van de souk, is dat ongeveer 30 min lopen. Is goed te doen. Moskee, paleizen op 15 min lopen.

Cons: Helemaal niets

Francesca

1 year ago

10.0

Liana

1 year ago

9.0

Gabriela

1 year ago

9.0

Audrey

1 year ago

8.0

The hotel’s gardens were beautiful, an oasis of greenery with birds buzzing round and singing, even tortoises, didn’t see many creepy crawlies. Pool was heated and seating around it was good. Our room was beautiful on the first floor with views of the pool and gardens and with a little balcony. I had booked a garden room and was not disappointed.

Cons: We were disappointed with the food. Breakfast was nice, beautiful plain yoghurt with thick honey and fresh fruit. Choice of hot breakfast afterwards. Breads very fresh . Nibbles that came with drinks in the evening were local and very delicious and came very generously, served us as a starter. The dinner menu was less exciting, think a more local menu would have been preferable.

jean michel

1 year ago

9.0

Christine

1 year ago

9.0

It was a beautiful,quiet location in the middle of a throbbing oasis. With excellent facilities, food and staff it was absolutely lovely.

Cons: Nothing.

Alfredo

1 year ago

8.0

Michela

1 year ago

10.0

Luogo incantato isolato dal caos della kasbah

Jonas

1 year ago

8.0

Irina

1 year ago

9.0

jose antonio

1 year ago

10.0

Elizabeth

1 year ago

10.0

Everything

Cons: Nothing, I loved it!

stephan

1 year ago

8.0

Anthony

1 year ago

10.0

Jacqueline

1 year ago

10.0

stewart

1 year ago

9.0

Home to a former princess the hotel retains an air of charm and elegance. Heritage seeps from its pores while lacking non of the comforts of a modern hotel which tend to lack soul. The hotel centres around apparently the largest private garden in the medina peppered with shady places to sit, a lovely veranda to eat under and a cute pool for lolling in the afternoon after a hectic jaunt around the souks - nearly perfect.

Cons: Nothing to dislike - perhaps the two and a half evening service at dinner could pick up the pace a tad.

stefano

1 year ago

9.0

Charlotte Personal Phone

1 year ago

10.0

Breakfast was excellent - full range of options

Cons: Everything was excellent

Valentin

1 year ago

9.0

Grande sensation de confort, le rapport qualité prix est vraiment bon. L’endroit est magnifique, c’est un havre de paix.

Cons: On est un peu au sud de la medina, mais c’est ok. Le personnel esttrès gentil, mais le service manque un peu de fluidité à table, comme dans bcp d’endroits à marrakech

Tatenda Douglas

1 year ago

10.0

Jorj

1 year ago

8.0

location is great. unexpectedly quite hotel.

Cons: front desk personnel wasn’t as friendly as many other hotels we stayed in.

Frederick

1 year ago

7.0

Cons: L’attente à l’accueil pour notre chambre, le repas est très long à être servi. Nous avions notre repas et toujours pas nos boissons. C’était la deuxième fois pour nous mais rien à voir avec la première en 2021 !!!! Petit déjeuner agréable .

Lisa

1 year ago

10.0

Anne

1 year ago

10.0

The Jardin de la Medina was a peaceful and tranquil oasis on the edge of the medina. Rooms are lovely and have a traditional Moroccan vibe. Lovely pool and spa. Nice breakfast and lovely food from the restaurant for dinner. What makes this hotel is the staff who are so courteous, respectful and welcoming. We cannot praise them enough and they go above and beyond.

Regina

1 year ago

8.0

Carola

1 year ago

9.0

Sehr süßes Hotel, man fühlt sich in der Zeit zurück versetzt

Cons: Mein Zimmer hatte kein Fenster mit Aussicht nur in den angeschlossenen Vorgarten. Das Fitnessstudio hatte keine Handtücher und kein Wasser, im Spa wurde nicht auf das gebuchte Treatment eingegangen oder sich vorgestellt.

claire

1 year ago

9.0

L’emplacement entouré de ces magnifiques jardins, l’hôtel est spacieux le rooftop très sympa. Le restaurant est très bon, le spa exceptionnel toute l’équipe est incroyable Fatima et himene, et toute l’équipe de l’accueil et le restaurant vraiment très professionnels très patients, ils ont tout fait pour nous arranger tout le temps, certains des membres de l’hôtel sont là depuis 20 ans. Je retournerai de sûr rien que pour toute l’équipe. Le lit était vraiment très confortable. Je recommande.

Cons: Rien

Laura

1 year ago

10.0

Thank you for the hotel service and hospitality, especially biggest thanks for our wonderful Amin from receiption , we didn’t get to say bye to you and say thanks , from Amina Maha and Laura !

jamal

1 year ago

8.0

L’authenticité et l’amabilité du personnel

Cons: Difficulté de gérer le parking du véhicule. Il faut sérieusement penser au service voiturier et parking réservé à l’hôtel pour ne pas gérer les humeurs des services externes

aghilah

1 year ago

10.0

Bayly

1 year ago

10.0

Good food Good spa Beautiful atmosphere Comfortable room.

Cons: Pool area was quite small and not enough space for all the guests.

Monia

1 year ago

10.0

Mi è piaciuto tutto di questo hotel, posizione, cibo, spa, staff gentilissimo, un oasi di pace, guardino super fantastico ♥️

Cons: Nulla

Isolde

1 year ago

10.0

Wir genossen die wunderbare und ruhige Anlage mit dem herrlichen Garten und dem hilfsbereitem Personal sehr. Das Frühstück ist abwechslungsreich.

Cons: Leider dauert es etwas länger, wenn man einen Espresso oder so bestellt.

Susan

1 year ago

9.0

The location is very good and it is indeed an oasis in the Medina. So nice and peaceful once you go through the door into the hotel. Staff are very friendly and was easy to organise an airport pick up as well as a guided tour of the medina, which I would highly recommend doing your first day there. Our rooms were lovely and the pool area very picturesque. This hotel was recommended to us by a friend and I’d certainly recommend it to anyone visiting Marrakech.

Thierry

1 year ago

9.0

La tranquillité des lieux à l'abri des regards, la taille des chambre, la qualité de la literie et les repas excellents.

Cons: ras

MONIA MONTI

1 year ago

9.0

Mi è piaciuto tutto di questo hotel, la piscina, il giardino è eccezionale, la cucina del Ristorante ottima sia quella più internazionale che quella tradizionale marocchina, abbiamo cambiato camera al terzo giorno di soggiorno e lo staff è stato gentilissimo supportandoci nel cambio della stanza. L'hotel è molto comodo alla piazza principale a piedi si raggiunge facilmente in 15 minuti. Dopo tanti anni a Marrakech questo è l'hotel che nel complesso mi ha soddisfatto maggiormente.

Cons: nulla

Susanne

1 year ago

9.0

Nailitto

1 year ago

9.0

Yves

1 year ago

9.0

Ambiance de charme et qualite du service

John

1 year ago

10.0

Ilse

1 year ago

10.0

David

1 year ago

9.0

Pool, Hammam, friendly staff, location in Kasbah, great breakfast.

Cons: Bathroom drains, stale dinner roll, tip system should have been clarified at check-in (found envelope in room later). Music played in common areas was older US/Euro, not Moroccan.

Jacqueline

1 year ago

10.0

Everything

Thomas

1 year ago

9.0

Sehr freundlicher Service Tolles Zimmer mit Terasse

Cons: Das Hotel ist etwas in die Jahre gekommen, es geben sich aber alle Mühe, dies zu kompensieren. Am Pool kann es wirklich eng werden. Wir hatten aber keine Probleme

Öner

1 year ago

10.0

I wasn’t expecting this much quality. The building itself was amazing, rooms were perfect, staff was very friendly and helpful. We will be back.

Trixie

1 year ago

8.0

Dana

1 year ago

8.0

Andrey

1 year ago

9.0

Victoria

1 year ago

10.0

This is a beautiful hotel that is a relaxing oasis away from the chaos of the city. The staff were amazing and always very friendly, and couldn’t do enough for you. Our solarium room was fantastic with its roof top terrace with two sun beds and an umbrella. We booked a massage and it was the best massage we’d ever had. The hotel has amazing gardens and much to our delight some resident tortoises which we fed. We also had the wonderful experience of seeing one of the baby tortoises. I read previous reviews and saw the photos but this went beyond all expectations. We loved our stay and didn’t want to leave. Thank you so much to Amina and her team and in particular to Haveed in the restaurant who was a delight.

Cons: That we had to leave!

Richard

1 year ago

10.0

Absolutely everything location staff hotel will definitely coming back

Ena

1 year ago

6.0

Staff is friendly. Breakfast good.

Cons: Don’t be surprised if you think that room you booked isn’t the one you booked. Pictures of rooms they have on Booking are completely different than when you see it in person. On Booking are new but hotel itself is old. We wanted full refund and leave but as that wasn’t possible, as a compensation they offered other room and gave 20% money back.

hugh

1 year ago

9.0

Lisa

1 year ago

10.0

Nichola

1 year ago

8.0

This is a small hotel with a distinct Moroccan feel and beautiful gardens that hug the pool and rooms. My room was a little tired decor wise but had the most comfortable bed I've ever slept in (including my own at home!). Excellent aircon and a free bottle of water each day. The stone floor in my room added to keeping it cool in the hot August sun of 46°C but it seemed grubby, as on wiping up a spillage of suncream, a fair amount of what look like dirt, came up too . Benefit of the doubt would say it could be discolouration from the terracotta floor tiles. The tiny ants crawling out from the edge of the sink taps in the bathroom were somewhat disconcerting. Great shower, though the hot/cold signs were transposed and I stupidly didn't cotton on until I'd asked the plumber to look at my cold shower! (Room 119). The room overall was very charming, which was just as well. The little outside sitting area was also a nice addition though not used as i was alone. The staff were courteous and helpful. The food at breakfast was abundant however the evening meals were disappointing depending on your choice. Lovely pool area but as usual people leave towels and belongings to reserve them whilst disappearing for hours. The hotel is in a convenient quiet spot not far from some shopping and attractions that are walking distance. We got taxis to venture further for dinner on three occasions out of our six nights. We did the sunrise hot air balloon experience which was excellent.

Zakariya

1 year ago

10.0

Marian

1 year ago

9.0

Hotel muy tranquilo entorno a un frondoso jardín, habitaciones grandes y cómodas. Muy agradable, limpio y cuidado. Se puede ir caminando hasta la plaza Jemaa el-Fnaa que está a 15-20 minutos y los taxi pueden acceder hasta la misma puerta del hotel. Piscina agradable y tranquila. Desayuno muy agradable en el jardín. El restaurante del hotel es muy tranquilo y agradable, también en el jardín y con difusores para refrescar en los días más calurosos. Se puede comer tanto snack como carta más elaborada, todo a precio razonables.

Cons: En Agosto, cuando hay más afluencia de personas en la piscina, sería interesante evitar que las tumbonas permanezcan reservadas con toallas y enseres sin que haya nadie en ellas durante horas. Varios días tuvimos dificultad para tener tumbona aunque había muchas vacias.

Paula

1 year ago

10.0

Nathalie

1 year ago

8.0

La qualité des locaux, des chambres, du restaurant. La gentillesse du personnel

Cons: L'emplacement au sud de la Medina. La taille de la pisicine

Fakhreddine

1 year ago

10.0

Un super service, un super petit déjeuner, un super accueille, vraiment bluffé par la qualité et le professionnalisme de l'équipe. Un endroit magnifique et paisible.

Cons: Cette établissement vends de l'alcool et c'est dommage.

Alix

1 year ago

10.0

La literie, le service, le petit-déjeuner, l’amabilité du personnel, le charme des jardins, la tranquillité de la piscine …. Tout a été d’une grande qualité ! Nous recommandons vivement !

Camilla

1 year ago

9.0

Swimming pool Turtles Peaceful oasis

Stafford

1 year ago

9.0

Lovely place, nice rooms, comfortable bed. Breakfast and food were decent enough. Staff were very nice and friendly, going out of their way to make you feel welcome. This made it for us.

Cons: For the money we couldn't have expected any more.

Charles

1 year ago

10.0

Traditional Riad beautifully restored with large pool. Lots of different styles of rooms- they all seem different. Good restaurant and great breakfast in the gardens. Spa was good as well. Staff very friendly and accomodating.

Cons: Prices for food and drink possibly on the high side but you are in a 5 star hotel and quality was good.

Anushka

1 year ago

9.0

Rute

1 year ago

8.0

Joelle

1 year ago

8.0

A wonderful oasis to go back to after busy days in the city. Great staff, lovely pool and fantastic spa.

Cons: The room that I booked didn’t look like that on the photos. It was pleasant enough but clearly not one of the refurbished rooms that were advertised.

Inês

1 year ago

10.0

É um pequeno paraíso no meio da Medina. A decoração, o ambiente tropical, o serviço 5 estrelas (que não é fácil encontrar em Marrakech), a comida e a simpatia do staff, tudo foi incrível. A localização é muito boa.

Cons: Não tenho mesmo nada a apontar e é a primeira vez que dou 10 a um hotel.

Umberto

1 year ago

9.0

Medha

1 year ago

10.0

The hotel is a wonderful, green respite from the heat and noise of the Medina, with front desk staff who are very friendly, helpful and professional. The pool is not large but provides a tranquil and cool escape nonethless, and one can have drinks by it. Breakfast is set up outside under the shade and trees, and is extensive, with many choices both Moroccan and international, and the fresh juices are refreshingly good. We loved our large, quiet room and bathroom with the rain shower - and the amenities it provided (coffee, tea, frig, thoughtfully provided straw hats etc.) and used it as a cool retreat to recover from the heat after long walks all over Marrakesh. The only suggestion would be to include firmer pillows along with the softer ones perhaps, but we were very comfortable. We ate dinner at the restaurant 2 nights, choosing largely the Moroccan options. Every choice was really good and well-presented, with inventive desserts. The waitstaff are kind and attentive as well (especially the waiter whose name begins with a Z...) The spa is wonderful - I used the hammam and had a massage (from Oum??) which was arguably the best I've ever had. I have stayed at the Jardins de la Koutobia as well, and this hotel is better by far. Thanks to all the folks at the Jardins de la Medina - I will be back for sure!

Cons: Nothing!

Cyril

1 year ago

10.0

Lucía

1 year ago

9.0

Stefano

1 year ago

10.0

Struttura eccellente, un’oasi di pace nel bel mezzo della kasbah. Consigliatissima

Benedita

1 year ago

10.0

Fiquei duas noites no Les Jardins de la Médina em Marraquexe e tive uma experiência maravilhosa. Desde o momento da chegada até o dia da partida, fui atendido com um serviço impecável. A piscina é simplesmente fantástica, perfeita para relaxar depois de explorar a cidade. Os espaços comuns são incrivelmente bem tratados, refletindo o cuidado e a atenção aos detalhes que tornam o hotel tão especial. Além disso, a oferta de serviços e comodidades é ampla, garantindo que haja algo para todos. Um verdadeiro oásis em Marraquexe!

Cons: Nada a referir

Agnieszka

1 year ago

10.0

Laurent

1 year ago

10.0

Tout est magnifique, l’équipe est aux petits soins pour ses clients

Lauriane

1 year ago

9.0

Le calme

Cons: Le taxi appelé par l’établissement pour mon retour, très agressif, qui ne m’a pas amené à destination et qui était très cher (à priori un taxi non officiel)

Olivier

1 year ago

9.0

Havre de paix. Cocon végétal. Le personnel aux petits soins

Cons: Les cousins de la terrasse pas nettoyés au petit déjeuner (déjections d’oiseaux). Les clients « réservant » leur transat de la piscine en se levant

Yvonne

1 year ago

10.0

Elvira

1 year ago

9.0

Everything, from the confort of spacious rooms to the quality of the breakfast. The staff is very nice and efficient. Id I come back to Marrakesh I will for sure come to this hotel again.

Cons: Nothing.

Thomas

1 year ago

9.0

Bertrand

1 year ago

10.0

Le personnel est très prévenant. Les chambres et la literie sont très confortables. Le petit-déjeuner est exceptionnel. Le restaurant est délicieux.

Nicolas

1 year ago

10.0

SaLoNo

1 year ago

9.0

Bed comfortable. Internet good. Breakfast OK but could be a lot better. TV far too small. We were offered a room upgrade to a suite on day 2 to make us happy after the airport transfer issue which was a stunning room but we declined as we couldn't be bothered moving.

Cons: Room old and in need of renovation. Restaurant full of bees the entire time so had to watch that we didn't get stung. Not enough lounges by the pool for all guests. Room air-conditioning a bit noisy and can't turn fan down enough. Booked hotel transfer from airport but driver didn't turn up, so rang repeatedly to get hotel to organise another driver which was very frustrating after a long day and entering the heat of Marrakech -Not a good start to the holiday! The gym is completely outside in the heat with no offering of towels or water and doesn't open till 9am, which is about 3hrs too late! Room has too much furniture (an alligator carving plus some odd chair that'd break if you sat on it) so hard to find space for two large suitcases. Room lacking the traditional Moroccan touches which is what I was hoping for.

Jeanne

1 year ago

10.0

Naushad

1 year ago

9.0

Breakfast highlighted a good variety of western choices with Moroccan staples

Cons: Lack of food options for kids.

Sébastien

1 year ago

9.0

Le cadre est magnifique et très agréable, on se sent tout de suite bien. Le personnel est accueillant, souriant et aux petits soins.

Cons: Rien, tout était parfait !

Jose

1 year ago

10.0

Mohamed

1 year ago

7.0

Zoe

1 year ago

8.0

Peaceful and calm environment

Rachel

1 year ago

8.0

Beautiful Riad, with all facilities

Cons: Restaurant quality is mediocre

christophe

1 year ago

6.0

Delara

1 year ago

10.0

Rebeca

1 year ago

10.0

Todo, lugar maravilloso con un encanto especial. La piscina no es completamente soleada pero se agradece mucho la sombra en el calor del verano. Habitación preciosa, llena de detalles y cuidados.

Cons: Me gustó todo

Eden

1 year ago

10.0

Everything!

Cons: Nothing!

Bruno

1 year ago

9.0

Séjour très agréable, hôtel bien situé et personnel attentif.

sebastian

1 year ago

10.0

Jean-Christophe

1 year ago

10.0

Accueil exceptionnel !!! Cadre magnifique !! Chambres spacieuses !! Personnel au top !!

Cons: Un peu éloigné des lieux festifs

Jose

1 year ago

10.0

El jardín, la piscina, las habitaciones, la ubicación… todo perfecto.

Fabienne

1 year ago

10.0

L'endroit est magnifique, un vrai petit paradis. La chambre avec solarium est incroyable Le personnel est adorable et au petit soin Pleins de petites attentions, acceuil au petit déjeuner avec un gâteau et bougie pour l'anniversaire de mon mari....adorable ! Message extraordinaire. Un vrai moment de détente pour le week-end. Merci 😁

Cons: Rien tout était parfait !

Sophie

1 year ago

10.0

Magnifique, un havre de paix. Un grand merci à tout le personnel, magnifique accueil et gentillesse. Un grand merci pour le service du repas du soir à Abdel kebir.

Cons: Rien

Kai

1 year ago

9.0

khadija

1 year ago

10.0

Romane

1 year ago

10.0

Amélie

1 year ago

6.0

L’emplacement et lieu charmant.

Cons: la première chambre que nous avons eu sentait mauvais dans la salle de bain (odeur de pisse) on a demandé à changer de chambre. dommage la piscine belle mais pas chauffée.

Salim

1 year ago

9.0

Welcoming and responsive staff Gardens and pool Breakfast Value

Cons: Cleanliness No parking, left the car unattended in the street nearby

Charlotte

1 year ago

10.0

Sharifah Yazseerah

1 year ago

10.0

Iris

1 year ago

10.0

LOVED our experience here very very much! Les jardin was visually stunning, it's not a chain hotel which we love but the architecture of it is still beautiful and authentic and we love the history of the place where it was once owned by a princess (we didn't fact check or anything but the idea is nice haha). We arrived very late and although the hotel kitchen was closed they very kindly made an exception for us as they didn't want us to go hungry after a very long and tiring travel day which we really appreciated. The hotel was also very thoughtful in leaving us flower, Moroccan snacks, pastries, a bottle of wine and plenty of water. All a super nice touch and we loved it all!!! And if you book ahead you can also get a discount on their spa service too! Which we fully took advantage of. We tried the hammam, although it wasn't quite what I expected (from previous hamman experiences i've had) we thoroughly enjoyed it. The breakfast was also so delicious, we actually ended up having both lunch and dinner (in room on our first night) at the hotel and everything was so so yummy!! The restaurant staff were all superb as well. Really appreciate their help.

Cons: Didn't like the shampoo...it was the one thing that really stood out as a sore thumb, it made my hair feel sticky and dirty but other than that maybe the gap between the two twin beds being put together but this was very manageable.

oceane

1 year ago

10.0

Charles

1 year ago

10.0

Great room. Loads of space, great bathroom and the sun terrace above the room was an added bonus. All of the staff were lovely and very helpful. Really enjoyed the pool. Perfect to relax by during the hot Marrakesh afternoons. Location was ideal - within the walled 'old town' and close enough to walk to Jemaa el-Fnaa square and the Souks, but equally far enough away to feel like a very calm and quiet area.

Cons: Nothing.

Muhammet

1 year ago

5.0

Daniel

1 year ago

10.0

tarika

1 year ago

7.0

Cristina

1 year ago

10.0

We felt like we were transported to the 1940s. It was beautiful, calm and lovely! SO relaxing and the service was beyond fantastic.

Maskara

1 year ago

9.0

marie

1 year ago

9.0

calme, piscine, personnel très sympa

Cons: devoir repayer plus cher mon séjour annulé par l'hotel à la dernière minute

Emilie

1 year ago

8.0

karine

1 year ago

9.0

Ariane

1 year ago

10.0

The experience was nothing short of amazing. From the moment we woke up to when we went to sleep, the staff went above and beyond to ensure that we had a comfortable, luxurious stay.

Tracey

1 year ago

10.0

Diego

1 year ago

10.0

Filipe

1 year ago

10.0

Jelena

1 year ago

10.0

COLOMBEL

1 year ago

10.0

Super hôtel niché dans un joli jardin. un petit havre de paix et de tranquillité à 20 minutes à pied des souks. Au calme. Très belle chambre. Literie impeccable. Personnel au petit soin. Souriant et accueillant. Restauration raffinée. Et une piscine très très très appréciable par 41 degrés.

Cons: Rien.

Chris

1 year ago

10.0

An oasis of calm with a lovely pool. beautiful room.

cynthia

1 year ago

10.0

Was my favorite hotel in Marrakech

Ian

1 year ago

10.0

Clem.pj

1 year ago

10.0

Dorota

1 year ago

10.0

Niesamowity hotel!!! Już od wejścia zaskakuje, gdy wchodzimy do hotelu wita nas piękny i elegancki wystrój, a zarazem bogata zieleń hotelowego ogrodu. Design hotelu na bardzo wysokim poziomie, zachowana lokalna architektura, przy czym nie brakuje nowoczesnych udogodnień. Czystość na bardzo wysokim poziomie. Hotelowy ogród z basenem jest wspaniały. Obsługa bardzo miła. Wifi działa szybko w całym hotelu. Polecam!!!

Christine

1 year ago

9.0

Fantastic garden

Benjamin Obeng

1 year ago

9.0

ravin

1 year ago

10.0

Great lovation and staff

Cons: Everything

johanna

1 year ago

10.0

Un séjour parfait. Le personnel est d’une extrême gentillesse et au petit soin. Chambre très confortable. La partie piscine et restaurant est Magnifique !

Cons: Rien -

Simone

1 year ago

10.0

Fantastic and soulful hotel, with a reach history, a beautiful garden and a lot of hallways and terraces to explore. Outstanding reception and staff. Exceptional amenities and great attention to guests.

Cons: The AC unit in my room blows directly over your head while you are in bed.

celine

1 year ago

10.0

Tout est parfait comme toujours

Diego Luis

1 year ago

10.0

Unai

1 year ago

10.0

Un oasis en La Medina. Todo excelentemente mantenido, personal super amable y en una zona muy tranquila de La Medina. El jardín donde se desayuna, come, cena es una delicia, la piscina se agradece, y siendo un hotel tan pequeño no hay sensación de agobio o necesidad de pelear por una hamaca o mesa

mariette

1 year ago

10.0

maryline

1 year ago

10.0

CHRISTIAN

1 year ago

9.0

Marie

1 year ago

10.0

Tout était super. L'hôtel est un véritable havre de paix. Le personnel est très à l'écoute et aux petits soins. La chambre que nous avons eu était spacieuse et confortable. Le chant des oiseaux dans les jardins est très reposant. Nous avons tout aimé. Si nous revenons à Marrakech nous reviendrons aux Jardins de la Medina

Cons: L'hôtel est un peu éloigné de la place jemma el fna à pied mais on peut facilement commander des taxis à la réception

severine

1 year ago

7.0

le cote boutique de l'hotel, la qualité de la nourriture au dejeuner et diner

Cons: Gommage très basique. Piscine agréable mais peu exposée au soleil et peu de plage autour/ pas assez de transats et pas assez de place. Attention croissants picorés par les oiseaux remis au petit dej, vraiment dégoutant!

Ruth

1 year ago

9.0

Frühstück war sehr gut, teils Buffet, aber auch frisch zubereitete Eierspeisen, Waffeln und anderes. Zimmer sind nicht neu, aber traditionell. Unser Zimmer war sehr groß, andere aber auch eher klein. Schöne Dachterrasse, die für alle Gäste zugänglich war. Schöner Garten inmitten der Stadt. Gutes Restaurant mit Snacks den ganzen Tag. Pool-Bereich sehr angenehm mit Bar-Service (extra Pluspunkt in Marrakesch). Gute Lage, vor allem ruhige Umgebung.

Cons: Es ist gut zu wissen, welche Zimmer man bucht. Es gibt Unterschiede in der gleichen Kategorie. Manchmal sehr hellhörig. Fenster/Türen bieten keinen großen Geräuscheschutz. Nur wenig Zimmer mit privaten Terrassen. In der Hauptsaison könnte es zu wenig Platz am Pool geben.

joelle

1 year ago

10.0

Accueil Personnel au petits soins avec de bons conseils Spa propre et soins merveilleux

Cons: Rien

Francisco

1 year ago

10.0

Hélène

1 year ago

10.0

Alexandre

1 year ago

8.0

Karen

1 year ago

10.0

Guylene

1 year ago

9.0

Havre de douceur très agréable après une journée en ville Fraîcheur avec cette luxuriante végétation Des attentions très appréciées parfum sur les oreillers Un très bon service au restaurant, une cuisine également très bonne

Cons: Cet un établissement qui pourrait être réservé Adults only car la piscine n est pas très grande et cela devient tout de suite bruyant Pas du tout aimé le Day Pass une famille 3 enfants pour une journée entière plus de transats pour les clients de l hôtel

Dominique

1 year ago

10.0

Le cadre, la gentillesse du personnel

Morgane

1 year ago

10.0

Tout

Ellysia

1 year ago

9.0

I loved all the architecture, the rooms, the pool area, the reception staff, the manager, the waiters, the cleaning staff. The breAkfast

Cons: I didn’t like the staff at the spa, they were not helpful at all, at first they said they only had appointments after 5pm then they changed it and said come in half an hour, then they said the hamam was closed, just not bothered, not coherent with the rest of the staff that were lovely. Also wasn’t a big fan of the food outside of the breakfast which was a delight

mylene

1 year ago

10.0

Cláudia

1 year ago

7.0

Espaço exterior muito agradável. Funcionários muito simpáticos. Os quartos precisam de remodelação.

Cons: Decoração dos quartos. Conforto wc.

Jorge

1 year ago

9.0

Fantastic garden bringing a lovely natural and peaceful touch . Staff extremely courteous and always available to help.

Nikolay

1 year ago

6.0

The facility was nice and clean

Cons: The breakfast was poor compared to the price we are paying. The prices are ridiculous high compared to the price at the five stars hotels in Europe. One glass of water and lemon costs 7€! The staff doesn’t know what is Cappuccino! I’ve ordered a shaving of my beard and they tried to do it with a hair foam! The surrounding area is dirty and dangerous to walk. The motorbikes are all over and you can be crushed at any moment.

Kilian

1 year ago

9.0

Das Hotel liegt etwa 15-20 Minuten vom Hauptplatz und 10 Minuten von den Saadier-Gräbern entfernt und bietet doch Ruhe und Erholung. Das Personal ist sehr freundlich und Hilfsbereit und der Garten ein Traum. Auch das Wellness kann ich empfehlen. Von den Zimmern hatte ich ein „Solarium-„ Zimmer mit Rooftop. Man hat hier verglichen mit anderen Zimmern etwas mehr Privatsphäre, wirklich viel genutzt habe ich es nicht, weil man sich auch im Garten gut zurückziehen kann

Carmen

1 year ago

7.0

Le personnel gentil

Cons: Rampe handicapé hors normes

Othman

1 year ago

9.0

Le personnel( réception, service, spa… tous les services étaient au top! À la hauteur de grands établissements. Merci pour tout

Cons: Hormis la navette qui n’est pas venu à notre arrivée. tout est parfait

Filipe

1 year ago

9.0

Hotel is great. Staff are very nice. The swiming pool, the garden, the rooftop… great!

Cons: Nothing

Jessica

1 year ago

10.0

Such wonderful Hotel the kindest most helpful courteous staff super lovely peaceful Space wonderful food paradise can’t wait to return

Valérie

1 year ago

7.0

le personnel au niveau de la restauration ou du service petit déjeuner est d’une très grande amabilité

Cons: la salle de bains avec 1 seule vasque pour 3 personnes, c’est peu confortable !

Teresa

1 year ago

10.0

JAMILA

1 year ago

10.0

veronique

1 year ago

5.0

Le service et le personnel. Le restaurant. Le spa. Très professionnel .

Cons: La chambre. Le bruit. Le ménage.

Nishita

1 year ago

7.0

The pool, roof terrace and gardens.

Cons: The service was lacking. The Hammam treatment was very basic compared to what I’ve experienced at other hotels.

Béatrice

1 year ago

10.0

Deuxième séjour C’est un paradis. Personnel au petit soin. Magnifique chambre

Adorno

1 year ago

9.0

Au top !

Cons: rien à ajouter

sonya

1 year ago

10.0

The staff at this hotel, and their welcoming kind hearted nature truly made our whole trip. Their work ethic is truly admirable, they go above and beyond to make sure you are comfortable, have everything you need and provide great advice for places to visit/ eat. So sad we didn't stay for longer, we will 1000% be returning in the future. Every single staff member from reception, waiters, cleaning staff, SPA staff and grounds maintenance were all so lovely. You are welcomed to the hotel with morrocan tea and delicacies and you are then able to choose your fragrance for your room during your stay, these small touches really added to the overall boutique feel of the hotel. I can't fault a single thing. The location was great, a 20 minute walk to the souks/ main medina and short taxi rides to new Marrakesh. Don't hestitate to book! Marrakesh and the people truly has our hearts!

Cons: The only fault I can say that happened was our lunch order being incorrect, we stated we were vegetarian however received a meat pastry. However, the restaurant manager apologised and quickly got a new meal to us. This is likely due to the language barrier which is to be expected so if you have strict dietary requirements try to ensure these are conveyed in French to the staff.

Mark

1 year ago

9.0

Mehran

1 year ago

10.0

The hotel is in the Medina in a cul de sac. Quiet. You can hear the birds sing in the early morning hours. The area between the rooms is very nicely treed. Staff are extremely polite, helpful and pleasant. The Hammam and massage was great. Buffet breakfast was very good and we loved the cappuccino and the mint tea. The room and the whole are was very clean. We walked to many different places with ease. The hotel is an old style hotel (not a modern hotel) but it is maintained extremely well and has true character. I highly recommend this hotel to anyone who wants to see the history of Marrakesh and the Medina.

vincent

1 year ago

10.0

Le restaurant, la chambre, le spa, le jardin, le personnel. .

Cons: Pas grand chose en définitive

Fahad

1 year ago

10.0

David

1 year ago

6.0

Great location, a fantastic historical space and lovely pool. The food was high quality, staff friendly and attentive.

Cons: There was a strong smell in our room (136) coming from the plumbing, the smell quite overpowering so we didn’t want to spend time in what was otherwise a the lovely spacious room! The perfume management sprayed in the room wasn’t effective in mitigating the smell. We appreciate the Medina doesn’t have the best drainage but we haven’t experienced it that bad before.

Susan

1 year ago

10.0

Only stayed one night. Staff friendly and very helpful.

Liesbeth

1 year ago

9.0

Beautiful garden

Cons: Nothing

dominique

1 year ago

9.0

Tout

Cons: Rien sauf le café pas très bon au petit déjeuner mais c’est un problème mineur

Morgane

1 year ago

10.0

La.gentillesse du personnel

Jena

1 year ago

10.0

The grounds of the property were exceptional. SO many lush palms, gardens, turtles, the pool, terraces, private seating areas... absolutely beautiful. They have thought of everything. The outdoor spaces were such a delight to experience. The staff & service was excellent. They were available to call taxis, receive us, answer questions, make suggestions. We felt very welcome. In the evenings, they had live music and the gardens were lit w lanterns...absolutely beautiful. Our favorite times were spent out by the pool in the afternoons. We relaxed under the palms and ordered drinks... could not wait to get home from the souks & out to the pool area...it was quite the oasis.

Cons: I thought our room (based on the images) would be more open with seating inside the room and large windows. Our room felt very dark and full of heavy pillows and drapery. However, we had 2 cozy chairs outside facing the garden and that was where we spent most of the time when we were in the room. Also, the mini-bar seemed a bit wasteful and cluttered with bar-snacks to purchase. It would have been better to remove all that stuff & have open space to use as we wanted.

RICHARD

1 year ago

9.0

Quiet location but only 10 mins walk to centre.

Cons: Bar service could be slow as staff prioritised to serve seated diners. OK

Maik

1 year ago

8.0

The room was beautiful, spacious, and had a large comfortable bed. Breakfast was excellent the first day, the second day we arrived right when it opened because we had to catch a plane, and the quality was still ok, but not excellent anymore. The garden of the Medina is very large and beautifully arranged and maintained. The staff was mostly attentive and courteous.

Cons: We had a garden facing room on the ground floor. The sound insulation is not great, we had trouble sleeping the second night because of the constant bird chatter. The signature cocktails in the bar are well intentioned, but not too tasty.

Luca

1 year ago

8.0

view, pool, garden, breakfast

Cons: Room/batroom was not extremely clean.

Xavier

1 year ago

4.0

The hotel location is very good in the Medina and has direct car access.

Cons: I think the service level is not at a 5 star hotel. Several times I ordered a car service (calling 15 minutes early to than have to wait in the lobby), waited in the bar 10 min to be taken a drink order, the room service order arrived incomplete

Kerry

1 year ago

10.0

SereTere

1 year ago

9.0

nicolas

1 year ago

9.0

Très bel établissement. À recommander +++

Cons: Le restaurant un peu cher et un service un long.

Ulrich

1 year ago

10.0

The garden, the location and the friendly staff

Sam

1 year ago

9.0

There is lots to like about this hotel, starting with the great pool & outdoor area with a bar where you could purchase a good range of drinks and excellent food. All the staff were amazing and couldn’t do enough to help and were always friendly whatever the time of day. The bedrooms were of a high standard and the location was within walking distance of Jemaa el-Fnaa. We indulged in a spa treatment and this was perfect and value for money. I would highly recommend this hotel.

Cons: Nothing

Corine

1 year ago

10.0

lieu exceptionnel, jardin magnifique inspirant le calme . chambre superbe, personnel compétent et particulièrement gentils. A renouveler sans restriction

Cons: rien

Mohammed

1 year ago

9.0

مكان جميل بالطابع المغربي ، مستوى الأمان و الخصوصية في الفندق بشكل عام في حالة عدم الإعجاب في الغرفة تم تغييرها للأفضل بدون رسوم إضافية الفطور جميل و منوع الموظفون لطيفون الشكر للأخ أمين

Cons: أقمت في جناح و مع الأسف لايمكن استقبال الضيوف مع العلم يوجد لدي مساحة للاستقبال ممكن تغيير السياسة إلى استقبال الضيوف تحت إثباتهم الرسمي و على مسؤولية النزيل

Alessandra

1 year ago

10.0

Piscina, ristorante e camera

Merete

1 year ago

10.0

pasquale

1 year ago

6.0

Quasi niente

Cons: Dal servizio alle condizioni della struttura.

Er Event Creative Design

1 year ago

8.0

L’emplacement, la restauration, le jardin un vrai havre de paix

Cons: Chambre un peu vieillissante, un rafraîchissement est à prévoir. Attention au rapport ( prix / prestations ) pour la partie hôtellerie

Patricia & Julien

1 year ago

9.0

La localisation, le calme et la beauté du lieu

Cons: Un peu déçue par la restauration

Merete

1 year ago

10.0

Frédérique

1 year ago

7.0

Accueil, Emplacement, jardin et piscine. Très bon dîner également.

Cons: Le prix nous paraît trop élevé en comparaison avec l’offre de Ryad de la ville. Le ménage mérite d’être amélioré en qualité et timing.

Markus

1 year ago

9.0

Alles :-)))

Rafal

1 year ago

10.0

This is one of the reviews where you will skip the "what didn't you like section"! This place is absolutely magical. Stunning gardens just minutes away from Medina. Mixture of authentic Moroccans design, culture, and cuisine. The staff is extremely helpful, engaging, and so so so friendly. Real oasis in the middle of Marrakech

florence

1 year ago

9.0

Personnel très pro . Tout ce qu on attend de ce genre d établissement

Cons: RAS

Josef

1 year ago

9.0

Sarah

1 year ago

10.0

Lovely room and fab breakfast

Cons: Nil

Maximilian

1 year ago

10.0

Marc

1 year ago

8.0

Stéphane

1 year ago

9.0

Aemilia

1 year ago

10.0

Adorable and beautiful hotel

Mohammed

1 year ago

8.0

Cons: Only spa issue, the therapist was sick and that not hygienic at all

JULIE

1 year ago

9.0

L’accueil et la tranquillité du lieu

Helien

1 year ago

7.0

Het zwembad en de tuin en de kwaliteit van het eten.

Cons: Kamers airco deed het slecht en wifi is niet overal beschikbaar ze moeten echt iets gaan doen aan renovatie voor een 5 sterren resort. Als je gaat lunchen dan zit je elke keer een half uur te wachten voordat ze zelfs pas water schenken.

Gerold

1 year ago

10.0

Das Zimmer war sehr schön, grosszügig und mit sehr viel Geschmack eingerichtet! Frühstück, Essen allgemein war ausgezeichnet. Besonders zu erwähnen war der ausgezeichnete Service. Jede Mitarbeiterin, jeder Mitarbeiter waren ausnahmslos, ausserordentlich freundlich, hilfsbereit und dienstfertig, Bravo. Speziell zu erwähnen ist auch, dass der Chef omnipräsent war und offenbar das Team zu motivieren versteht.

Cons: Nichts

Sonja

1 year ago

10.0

gurcan

1 year ago

9.0

CHARLES-HENRY

1 year ago

9.0

Claudia

1 year ago

10.0

Die Lage und der paradiesische Rückzugsort waren einzigartig

Cons: Das Hotel verkauft Day Passes inkl Benützung des Pools. Die Poolarea bzw die Liegen sind nicht ausreichend dimensioniert sodass Hotelgäste keine Liegen bekommen. Das Service Personal im Restaurant ist leider unorganisiert.

Silvia

1 year ago

10.0

Dasha

1 year ago

9.0

very beautiful, the pool is heated, the spa is amazing, the whole territory of the hotel is super cool, I liked the whole experience. and the breakfast was the best, exceeded my expectations completely!

Cons: decor in the room isn't not very minimalist, the style of the rooms is more maximalist but that's the vibe here in Morocco!

Emilie

1 year ago

7.0

L'emplacement dans la vielle ville mais je n'ai pas aimé la route qu'il faut prendre pour aller Aden le centre

Cons: salle de bain un peu ancienne, besoin de moderniser, retravailler la propreté des serviettes trop usées

Stephanie

1 year ago

9.0

Great location and super friendly staff. Would definitely go back here.

Roz

1 year ago

10.0

Staff were very helpful and the facilities were amazing.

Cons: Wifi was sporadic

Cornelia

1 year ago

10.0

Miguel

1 year ago

9.0

Gostei de tudo, mas merecia uma sala de estar ao nível

Cons: A falta de uma sala de estar maior

Lennart

1 year ago

10.0

Heerlijke ongedwongen sfeer. Erg mooi dakterras en ze hebben ook een leuk winkeltje. We sliepen in een kamer aangrenzend aan de tuin, zeer fijn om direct naar het zwembad te lopen.

Cons: Er is niks tegen gevallen!

Manya

1 year ago

10.0

Was great.

Laurent

1 year ago

9.0

Les Jardins De La Médina

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Sultane Double Room

Breakfast Included

$470.00

Gardens Side Double Room

Breakfast Included

$348.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

3:00 PM

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Internet

Parking

Pets

Children and extra bed policy

Reviews (1032)

Customer Reviews & Ratings

9.1 / 10

Harry

Rafael

Emily

Kathy

Claire

Nicholas

Stephens

Birgit

ORLA

Lefebvre

Monika

Lilian Sophie

WENDY

Miguel Angel

Simone

Ignat

Matteo

Kali

Callum

Roland, Thun

Federico A.

Joseph

Cristiana

Aurelie

Amaia

LEAH

Jerome

Marta

Veronique

maria luisa

Vikki

Stephanie

Vanessa

Helena

nicolo

Tracey

Sanae

liam

Nathalie

HANS RUDOLF

James

SANDRA

Christophe