Les Jardins De La Médina
Chain: Not Available
Description
Exotic Gardens and Spa Retreat
Located in Marrakeshâs historical centre, Les Jardins De La Medina offers a serene escape with lush gardens, an outdoor pool, and a rejuvenating spa featuring a hammam and traditional Moroccan beauty treatments.
Mediterranean-Moroccan Fusion Cuisine
Indulge in a culinary journey at the hotel's restaurant and bar, overlooking the picturesque gardens, where you can savor a blend of Mediterranean and Moroccan flavors using fresh, local ingredients. Don't miss the opportunity to participate in Moroccan cooking courses offered on-site.
Convenient Location and Activities
With easy access to JamaĂą El Fna Square and Agdal Gardens, the hotel serves as the perfect base for exploring Marrakesh. Take advantage of the 24-hour front desk to book exciting activities like hiking, horse riding, and local tours. Unwind in the comfort of modern, soundproofed rooms with free Wi-Fi and satellite TV, each offering a shared balcony with scenic views.
Book now for an unforgettable stay at Les Jardins De La Medina.
Sentiment Analysis
Beautiful garden
Friendly staff
Excellent food
Peaceful ambiance
Popular Amenities
Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Availability Side
Gardens Side Double Room
This spacious and air-conditioned room includes free Wi-Fi, satellite TV and a private bathroom with bathrobes, slippers and a bath or rain shower. G...
Guest Sentiment Categories
Cleanliness
Some concerns regarding insects in the room.
Service
Staff were consistently commended for their friendliness and helpfulness.
Location
Excellent location in the Kasbah and easy access to major attractions.
Room Quality
Some complaints about room comfort and noise levels.
Amenities
Beautiful garden and heated pool, adding to the relaxing environment.
Value for Money
Overall a good value considering the quality of accommodations.
Food and Beverage
Food quality was praised throughout the reviews.
Overall Experience
Guests reported a memorable and pleasurable stay.
Hotel Rules
Check-In / Check-Out Policy
Check In
3:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease note that all the rooms are under nonsmoking policy.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Reviews (1074)
Louise
1 day ago
10.0
Gorgeous property. Quiet and peaceful. Loved the bar with the guy playing music
Cons: Nothing
Eda
1 day ago
8.0
Gillian
1 day ago
10.0
The staff were exceptional. The food was delicious.
Georges
3 days ago
10.0
Rebecca
3 days ago
8.0
Nice pool , nice restaurant. Lovely room
Li
3 days ago
10.0
Beautiful garden and pool area. Also very good restaurant and hammam.
Cons: It was a bit pricey but the service and room was excellent
Aidan
4 days ago
9.0
Aoife
5 days ago
10.0
Beautiful hotel, excellent friendly staff and perfect location.
francoise
5 days ago
9.0
Le jardin, le Confort, lâaccueil, lâemplacement
Cons: Tout est bien
Isabelle
5 days ago
6.0
tres beau Ryad et chambres magnifiques
Cons: Le bruit des travaux dans un riad voisin. Marteau piqueur toute la journee et zero geste commercial de l hotel qui me repond que les travaux ne sont pas de leur faitâŠ
daniela
5 days ago
10.0
Marda
5 days ago
7.0
Good choice of food.
Cons: Espresso machine broken - Moroccan coffee awful. Not all available when I first arrived
Marlene
6 days ago
9.0
Virkelig dejligt sted. Den skĂžnneste have. Det sĂždeste og mest imĂždekommende personale
Cons: Rygning. Jeg undrer mig over hotellets rygepolitik. Der mÄtte ryges/vapes ved bÄde poolomrÄdet og restauranten, hvilke var til stor gene. Hotellet har sÄ mange smÄ omrÄder, hvor man kan trÊkke sig hen for at ryge. Vi var der pÄ et tidspunkt hvor en gruppe rÞg cigarer hvilke chikanerede alle omkring poolen. Der blev ikke taget hensyn til de familier med bÞrn der var der eller nogen af os andre. Det samme var gÊldende i restauranten hvor man sidder og nyder dejlig mad omringet af et selskab pÄ 6 som oser pÄ deres cigarer. Dette er desvÊrre et kÊmpe minus
Marie
6 days ago
9.0
Antonio
6 days ago
10.0
Alexandra
1 week ago
9.0
Colette
1 week ago
10.0
Room and bathroom, gorgeous furniture and lighting. Very comfortable bed. Beautiful garden setting. Excellent spa treatment.
Wendy
1 week ago
10.0
TATIANA
1 week ago
10.0
Lâaccueil et le personnel Le Spa Le Jardin Le petit-dĂ©jeuner
Ghislain
1 week ago
10.0
Tout
Sandra
1 week ago
10.0
Everything! This hotel / Riad was perfect for our 3 night stay. Delighted we stayed in an authentic Moroccan accommodation. Situated a 15 minute walk from El Fnaa Square, it is a welcome oasis of calm after a day exploring the vibrant city. Breakfast was outstanding and staff could not be more helpful. We had dinner on two occasions and it was really good. We also enjoyed a hammam treatment in the hotel spa - fantastic way to end a trip to Marrakech.
Conny
1 week ago
9.0
Kanon frukost, fantastisk trÀdgÄrd
Brigitte
1 week ago
9.0
Thomas
1 week ago
10.0
Le cadre, l'hotel et le service du personnel
Cons: Prix un peu élevé, manque de Smart TV dans les chambres pour bénéficier de Netflix...
Guy
1 week ago
8.0
Goed ontbijt , supper vriendelijk en behulpzaam personeel
Cons: Paar probleempjes bvb met verwarming en met raam dat moeilijk te sluiten was , doch alles super snel opgelost .
Lily
2 weeks ago
10.0
Petya
2 weeks ago
9.0
Beautiful hotel, a peaceful escape in the heart of the Medina. Everything was tranquil! You could hear lovely bird songs, the garden in the hotel is exceptional as well as the stunning rooftop patio. The restaurant was also very nice, great quality. We had massages and hammam and both were excellent. Everyone is very nice, warm and helpful!
2 weeks ago
10.0
ŚŚšŚŚŚȘ ŚŚŚ§Śš Ś ŚŚŚšŚȘ, ŚŠŚŚŚȘ ŚŚŚŚŚ ŚŚŚŚ§ŚŚ Ś€Ś©ŚŚ ŚŚŚŚ! Ś§ŚšŚŚ ŚŚŚŚ ŚŚŚ ŚŚŚŚŚ Ś, ŚŚŚ© ŚŚ ŚąŚŚ ŚŚŚŚŠŚą ŚŚąŚŚš. ŚŚŚŚŚ„ ŚŚŚŚ!!!!
Nicolas
3 weeks ago
9.0
Chris
3 weeks ago
9.0
Vanessa
3 weeks ago
8.0
Personnel attentionnĂ© et bienveillant. Accueil chaleureux. Confort et propretĂ© đ
Cons: Rien
Robin
1 month ago
8.0
Penny
1 month ago
10.0
The gardens, the pool area were lovely an our room was exceptional.
Hiromi Nathalie
1 month ago
4.0
Good location, nice room, great breakfast, friendly staff
Cons: Generally speaking, I think there are better options for the same price. I wanted to treat myself after an exhausting trip across Morocco and also booked additional treatments like Hammam, etc. The staff was friendly but totally disorganized. Even after reconfirming all my bookings it didnât work out properly which was really frustrating. I think that shouldnât happen for a place where you spend such amount of money.
Alaa
1 month ago
10.0
Gabriel
1 month ago
10.0
Isabelle
1 month ago
10.0
HĂŽtel cinq Ă©toiles au cĆur de la mĂ©dina, jardin luxuriant magnifique, restaurant gastronomique exceptionnel, ambiance musicale trĂšs agrĂ©able. Petit-dĂ©jeuner parfait.
Cons: Rien, tout était parfait.
Renovboat7
1 month ago
5.0
Personnel et porche du centre
Cons: Cafard dans tous l hotel Nous avons ramené des cafard en France
Joël
1 month ago
10.0
Absolument tout Emplacement .personnels .propreté
Cons: Rien .
boo57
1 month ago
8.0
Le magnifique jardin, l'accueil et un personnel au petit soin. Le petit déjeuner, snacking et dßner que nous avons pris étaient de qualité. La piscine chauffée. Literie confortable. Wifi performant.
Cons: ProblÚme de bruit extérieur (compresseur, clim, ?)dans notre chambre cÎté patio. La directrice nous a changé de chambre mais toujours cÎté patio. Le bruit était moins fort mais pas inexistant.
Tan
1 month ago
10.0
Heel mooi hotel, goed verzorgd, prachtige tuin, vriendelijk personeel en lekker eten. Op 30 min wandelen van het Djema el Fna plein en de souks. Ook een verwarmd zwembad. Ik wil zeker terug komen naar deze oase van rust in het prachtige maar ook hectische Marrakech!
Cons: Niets. Het bed was naar mijn smaak een beetje te hard maar voor mijn man niet. In de ontbijtzaal zou iets meer licht mogen zijn.Maar dat zijn details
Jean François
1 month ago
9.0
Tout đ€·ââïž, lâendroit. Le personnel, la chambre, le calme, que dire de plusâŠ
Cons: Jâai tout aimĂ© đ€·ââïž
Andrea
1 month ago
10.0
La camera pulita e la spa
Cons: Tutto perfetto
Agata
1 month ago
8.0
PiÄkny ogrod, podgrzewany basen, oaza w gĆoĆnym Marrakeszu.
Cons: Ćniadanie w ciemnej restauracji, maĆo uwazni pracownicy recepcji, pokĂłj wyraĆșnie gorszy niĆŒ na zdjÄciach danej kategorii na booking.com
Lizsa
1 month ago
10.0
El hotel es un remanso de paz, muy tranquilo a pesar de estar en el centro de la ciudad, es un paraĂso. Me encantĂł el trato a los animales, tienen una gatita muy bien cuidada.
Cons: AlgĂșn bicho que otro en la habitaciĂłn. Nada grave y ademĂĄs se debe al hermoso jardĂn
Harry
1 month ago
10.0
The property was in an ideal position. We enjoyed walking around the area with a guide seeing all the amazing buildings. We stayed in a Sultane double room which had a wrap around balcony. The room was on the top floor and it was as though we were amongst the trees. It was wonderful to hear the birds sing. The food (breakfast, lunch and dinner) was all amazing. The chef would not be out of place in a top London restaurant. The staff were wonderful.They were so helpful and eager to please.
Cons: Nothing. Everything was first class
Emily
1 month ago
10.0
Rafael
1 month ago
10.0
Phenomenally Hotel
Kathy
2 months ago
10.0
Just amazing!
Claire
2 months ago
10.0
Loved our stay here. Peaceful and relaxing hotel with great staff.
Nicholas
2 months ago
10.0
Location in the Kasbah, excellent restaurant, view of the Atlas Mountains and exceedingly friendly staff.
Stephens
2 months ago
10.0
Service was top notch. Location is fun but requires a bit of walking to the souks. Restaurant was excellent. Ate there both nights.
Birgit
2 months ago
9.0
Ein kleines Paradies, wunderbare Lage, gutes Essen, sehr angenehmer Aufenthalt im Hamam mit Massage
Cons: Service teilweise etwas chaotisch, aber immer sehr nett
ORLA
2 months ago
10.0
Lefebvre
2 months ago
9.0
Le petit-dĂ©jeuner est le meilleur qu'on ait eu lors de nos 16 jours au Maroc. Le personnel de l'hĂŽtel est trĂšs agrĂ©able et professionnel. Les lits sont trĂšs confortables, l'espace avec le balcon privĂ©, le hamac et la douche extĂ©rieure est un vrai rĂȘve! Il y a plusieurs petites attentions trĂšs apprĂ©ciĂ©es. Le jardin aussi est un rĂȘve en lui mĂȘme, et on peut y consommer de l'alcool en toute intimitĂ©. Nous sommes arrivĂ©s avant l'heure du check-in et nous avons pu profiter de la piscine. Il y a aussi une petite boutique qui peut dĂ©panner (par exemple pour de la crĂšme solaire ou maillot de bain, car nos bagages sont arrivĂ©s aprĂšs nous...) Tout nous a plu vraiment.
Cons: Lorsque nous y avons Ă©tĂ© il y a eu des petits problĂšmes de plomberie et on n'a pas eu d'eau froide pendant quelques heures, et il y a aussi eu un peu de bruit prĂšs de la piscine dĂ» aux travaux. Puisque l'Ă©tablissement et tous ses services et consommations sont quand mĂȘme chers, une consommation offerte aurait Ă©tĂ© apprĂ©ciĂ©e pour ces dĂ©sagrĂ©ments.
Monika
2 months ago
10.0
Lilian Sophie
2 months ago
8.0
Das Riad ist wunderbar, wie eine Oase. Sehr schön eingerichtet mit bequemen Betten, das Personal sehr freundlich. Die Ausstattung ist gehoben und geschmackvoll, besonders schön auch die Bar mit offenem Kamin. Die Behebung der kleinen Kritikpunkte unten wĂŒrden das Erlebnis vollkommen machen.
Cons: Der Service ist sehr freundlich, aber manche Dinge gehen unter oder wirken etwas umstĂ€ndlich. Am Buffet sollte beispielsweise immer genĂŒgend und vollstĂ€ndiges Besteck bzw. Geschirr vorhanden sein. Es fehlten aber immer kleine GlĂ€ser fĂŒr Marmelade oder kleine Löffel, bespielsweise. Aber die Kellner waren ausnahmslos freundlich und zugewandt. Im Bad könnten die HandtĂŒcher mal ersetzt werden; die haben schon bessere Zeiten gesehen. Bei dem gehobenen Preis sollte das selbstverstĂ€ndlich sein.
WENDY
2 months ago
7.0
Position in the Médina, walking distance to sites. Oasis of calm.
Cons: Sadly new management whilst we were there. Very unhappy staff Food was late arriving , and had be kept warm and was hard and dry.
Miguel Angel
2 months ago
9.0
Todo en general
Simone
2 months ago
9.0
Pool very comfortable, great breakfast and nice room. All good !
Cons: I liked everything, can't wait to be back !
Ignat
2 months ago
9.0
Cute location with beautiful gardens, good breakfast, nice terrace, friendly staff!
Cons: The restaurant service was sometimes too slow
Matteo
2 months ago
9.0
Accogliente, una piccola oasi
Kali
2 months ago
4.0
The staff was ok but what I thought I was going to get versus what I actually received was a bit disappointing.
Cons: I was traveling with a friend and booked a deluxe double room. The first room we were shown was spacious and decent, but it didnât have a double bed as requested. The staff said they would upgrade us, but the new room ended up being smaller, with a tiny bathroom and two single beds pushed together to make one. The phone in our room didnât work, so we couldnât reach the front desk for help with things like arranging an earlier airport transfer or assistance with our bags. We had to carry our luggage down ourselves in a very small elevator. We decided to eat off the property and didnât spend much time using the hotel amenities. Since we were only there for one night, it was fine but for the price, I wouldnât stay here again.
Callum
2 months ago
9.0
Roland, Thun
2 months ago
9.0
Federico A.
2 months ago
8.0
Riad molto silenzioso nella zona sud della Medina di Marrakesh. Bellissimo cortile con tanta vegetazione e una piscina molto grande. Colazione a buffet molto buona e completa. Camera spaziosa e silenziosa con accesso diretto al cortile.
Joseph
2 months ago
6.0
Very courteous staff, prompt response
Cons: Rickety fittings, food choice, a bit pricey
Cristiana
2 months ago
10.0
This is a beautiful hotel within the walls of the Medina (old town), located in a quieter area. Itâs within walking distance of all the main attractions, but if youâre feeling tired or itâs too hot, itâs easy to catch a taxi. The hotel is a little oasis amid the chaos of the Medina. The rooms are modern and spotlessly clean, with a huge and very comfortable bed. All the common areas meet the standards of a true five-star hotel.
Aurelie
3 months ago
10.0
Amaia
3 months ago
10.0
LEAH
3 months ago
10.0
From the moment we checked in, we were met with incredible kindness and attention - greeted with a welcome drink and sweet treats. Our room was large, comfortable and had a beautiful balcony which allowed us to enjoy the peace and quiet of Moroccan paradise outside the hustle and bustle of the medinas/souks. The beds and pillows were comfortable and perfect to come home to after busy days of touring. The bathroom and shower was comfortable with good water pressure and products. There is a beautiful pool area and chairs to lay out. The daily breakfast was amazing - very big selection of food and I especially loved the omelet/egg bar where you could decide what you wanted to eat that morning. The service in the restaurant and the front desk was 5 star, specifially Taoufik and Hafid - Zouhair (our favorite waiter) was friendly and anticipated any need in the breakfast before we knew we needed it! Abdeljhafour and Zakaria were also great. Overall, I would highly recommend this riad for a unique and authentic experience in Marrakech - comfortable, great location - walkable to everything! Also - loved that the taxi could drop us and pick us up right in front of the riad, so no need to travel far with luggage!
Cons: everything was wonderful.
Jerome
3 months ago
9.0
Clean, location, friendly
Cons: The windows in our room
Marta
3 months ago
10.0
Veronique
3 months ago
9.0
Lâemplacement, le confort de la chambre Le petit dĂ©jeuner copieux et variĂ© Le calme
Cons: Lâorganisation des serviettes de bain de la piscine
maria luisa
3 months ago
10.0
Vikki
3 months ago
8.0
The staff, pool area, cooling mist!, breakfast, rooftop (softer lighting required). Garden areas.
Cons: The spa area was tired in places (nail space). Does not meet the standard of the rest of the hotel. The bed sheets, very clean but very crispy!!
Stephanie
3 months ago
10.0
Le lieu avec un magnifique jardin
Cons: Rien
jane
3 months ago
10.0
We stayed in a solarium room which was one of the nicest rooms we've ever stayed in. Breakfast was very good indeed and the spa experience was also fantastic. A lovely tranquil retreat from the madness of Marrakech!
Vanessa
3 months ago
10.0
Helena
3 months ago
10.0
Foi um dos melhores hotĂ©is em que jĂĄ me hospedei. Realmente, um oĂĄsis no meio da Medina. A natureza do espaço Ă© o ponto alto. Jardins lindos e frescos por todo o lado. Equipe atenciosa, gentil e impecĂĄvel. Camas, lençóis e travesseiros perfeitos. O spa incrĂvel!! A piscina lindĂssima! Recomendo 100% essa hospedagem para sua estadia :)
Cons: NĂŁo amei de paixĂŁo o cafĂ© da manhĂŁ. Acho que poderia ser melhor para o nĂvel do restante do hotel.
nicolo
3 months ago
6.0
clare
4 months ago
10.0
Relaxing gardens & pool make this a gem
Tracey
4 months ago
10.0
Beautiful gardens and tranquility. Breakfast was very good. Comfortable rooms and very helpful staff.
Cons: Nothing.
Sanae
4 months ago
10.0
liam
4 months ago
1.0
The riad is beautiful
Cons: Air con was broken. Refused to fix it or move me rooms. I had to check out the hotel at 8pm and move hotels. Awful from the staff theyâre very very rude. I also had an item stolen from my room and they refused to look into it.
Nathalie
4 months ago
10.0
Tou jours un plaisir de séjourner dans cet hÎtel
HANS RUDOLF
4 months ago
9.0
robert
4 months ago
10.0
Great
James
4 months ago
10.0
The boutique feel and the sumptious sultan rooms. Close to the main square in Marrakesh yet peaceful. The staff were wonderful.
Cons: Nothing
Gordon
4 months ago
8.0
The location in the medina is just what we wanted being in the old part of Marrakech. The hotel garden surrounding the outdoor restaurant and swimming pool was an oasis of greenery and calmness. The staff at the Reception Desk, Restaurant and bar were all extremely friendly and helpful. The only negative was our Superior room. We chose this room based on the pictures on the Expedia website which were the newly Refurbished rooms ours was not and was rather dark shabby. Although kept very clean it was not what I was paying for and it did not spoil our holiday in Marrakesh. I believe the price of the room should reflect what you are actually getting.
SANDRA
4 months ago
9.0
Lâemplacement, la propretĂ©, le calme sauf si vous avait lors du sĂ©jour un enfant mal Ă©levĂ© qui hurle du matin au soir y compris dans la piscine mais ce nâest pas du ressort de lâĂ©tablissement đ
Cons: Ras
Christophe
4 months ago
8.0
Anshu
4 months ago
8.0
It was a nice place to stay for four days. The area around the room and dining area was very nice, lots of nature.
Cecilia
4 months ago
9.0
Very charming
Maria Margarethe
4 months ago
10.0
Christophe
4 months ago
9.0
LâamabilitĂ© du personnel lâendroit est magnifique
Waqas
4 months ago
10.0
What can I say, this was one of the best holidays and services from a hotel weâve had the pleasure of experiencing.
Denis
4 months ago
10.0
LâamabilitĂ© de lâĂ©quipe, la qualitĂ© du restaurant, le jardin avec ses diffĂ©rentes essences de plantes, lâarchitecture des bĂątiments, la piscine dĂ©serte aux heures creuses.
Cyrille
4 months ago
10.0
Le calme , entendre les oiseaux au rĂ©veil , les magnifiques jardins , le personnel au top tjs prĂȘt Ă rendre service , une de mes filles Ă©taient malade, et qq un mâa amenĂ© Ă la pharmacie , ils demandent toujours de nos nouvelles et câest sincĂšre . Le restaurant est bon , la soupe thaĂŻ une des meilleures que j ai pu savourer Ă©tant fan et connaisseur de cuisine asiatique . Couscous et tajine trĂšs bon . J Ă©tais venu il h a 12 ans et câĂ©tait un rĂ©el plaisir de revenir et de retrouver cette qualitĂ© de service. Les massages sont excellent rapport qualitĂ© /prix ( trĂšs abordable ) ma femme et mes filles ont apprĂ©ciĂ©.Tout comme moi le service rasage crĂąne et barbe . Jâoubliais l accueil Ă l arrivĂ©e lors du checking ⊠on nous invite Ă se poser dans les jardins avec serviette fraĂźche , des pĂątisseries , un jus excellent et on nous demande de choisir parois des senteurs laquelles on prĂ©fĂšre pour nous mettre chaque soir sur nos oreillers . MAGNIFIQUE .
Cons: Juste embĂȘtant qu il n y ait pas de fer Ă repasser dans les chambres et de rĂ©clamer tous les jours . Et un peu de bruit car des travaux de rĂ©novations mais en rien ça n a changĂ© la qualitĂ© du sĂ©jour .
Guillaume
5 months ago
10.0
Un service remarquable de la part d'un personnel trĂšs professionnel.
Cons: Rien
Camil
5 months ago
10.0
Everything, starting from the welcoming staff, gardens, food and room. The swimming pool is great and the cat cubs in the garden adorable.
Mélissa
5 months ago
10.0
Tout fut parfait
stefano
5 months ago
7.0
Ingrid
5 months ago
8.0
Ruime kamer, goeie airco, super bed, prachtige badkamer. De bediening en voorzieningen aan het zwembad. Service top. Oase van groen, super onderhouden
Cons: Ligstoelen wat verouderd
Marine
5 months ago
10.0
Tout
Larissa
5 months ago
10.0
Regina
5 months ago
10.0
The staff were welcoming and fabulous The rooms were gorgeous the beds and pillows super comfortable Pool and pool area beautiful and relaxing a fabulous way to escape from the heat, hustle and bustle of the Medina
Cons: Nothing we loved our stay
Nicole
5 months ago
8.0
De mooie tuin met verborgen rustige plekken, het ontbijt, behulpzaam personeel, zeer vriendelijke dame bij de manicure.
Cons: Problemen met de airco.
Paulo
5 months ago
10.0
Tudo
Cons: Nada
Thibaut
5 months ago
10.0
Tout a Ă©tĂ© parfait de lâaccueil Check in au check out. Nous avons expĂ©rimentĂ© beaucoup dâhĂŽtels ces derniĂšres annĂ©es, dont des palaces, et cet hĂŽtel nâa pas a rougir. Les prestations sont excellentes, le personnel jâen parle mĂȘme pas ( aimable, serviable, sympathique et trĂšs souriant ) Les prix ne sont pas du tout excessifs. Je ne parle meme pas non plus des soins hamman et spa ( je pense quâils font partie des meilleurs di ce nâest le meilleur que nous avons expĂ©rimentĂ© jusque lĂ ). Si nous devons revenir Ă Marrakech, nous reviendrons dans cet hĂŽtel.
Cons: Rien tout a été parfait du début à la fin
Oumaima
5 months ago
9.0
Corinne
5 months ago
9.0
Le lieu est magnifique et dĂ©corĂ© avec beaucoup de goĂ»t. Un trĂšs bon moment de dĂ©tente. Le personnel tant Ă lâaccueil que le service restauration et hĂŽtellerie sont trĂšs prĂ©voyants et sympathiques. Nous nâavons manquĂ© de rien.
Cons: Le spa et plus particuliĂšrement le massage en duo. Les deux masseuses parlaient entre elles et rigolaient. Pas idĂ©al pour un massage dĂ©tente. Câest dommage.
Pierpaolo
5 months ago
10.0
Jâai passĂ© 4 jours magnifiques aux Jardins de la MĂ©dina et je ne regrette absolument pas mon choix, alors quâau dĂ©part jâhĂ©sitais avec des hĂŽtels plus rĂ©putĂ©s Ă lâHivernage. đ Les points que jâai adorĂ©sâŻ: âą Localisation idĂ©ale, Ă la fois proche de la mĂ©dina (10/15 min dâune marche trĂšs agrĂ©able dans le quartier de la Kasbah) et facilement accessible en voiture depuis lâaĂ©roport. âą Luxe sobre des chambres, trĂšs spacieuses et confortablesâŻ: jâavais rĂ©servĂ© une chambre standard et elle Ă©tait immense. TrĂšs propre et avec une climatisation efficace et silencieuse. âą Un personnel exceptionnel, toujours sympathique, serviable et avec un mot gentil pour chaque client. âą Un restaurant ultra pratique, avec une cuisine variĂ©e et excellente, Ă des prix trĂšs honnĂȘtes compte tenu du standing et de la qualitĂ© servie (et des prix exagĂ©rĂ©s pratiquĂ©s par beaucoup). âą Une adresse assez intimiste, qui offre un vrai sentiment de calme et dâexclusivitĂ©, loin des grands hĂŽtels impersonnels. Le lieu est splendideâŻ: on entend les oiseaux chanter toute la journĂ©e, ce qui donne lâimpression dâĂȘtre dans une oasis au cĆur de Marrakech. â Franchement, un sĂ©jour parfait â je recommande Ă 100âŻ%.
Rhys
5 months ago
10.0
Outstanding place, the staff were exceptional and what a great location âïžâïžâïžâïžâïž
Salvador
5 months ago
10.0
Un autĂ©ntico oasis en medio de la medina de Marrakech, tal y como aparece en las fotos. Sin duda, un lugar al que volverĂamos sin pensarlo. El personal es muy amable y siempre dispuesto a ayudar. Reservar el taxi del hotel tanto para la llegada como para el regreso al aeropuerto fue un gran acierto: cĂłmodo, puntual y sin complicaciones. El restaurante tambiĂ©n merece una menciĂłn especial, con comida muy variada y un ambiente encantador junto a la piscina.
Selma
5 months ago
10.0
Les Jardins de la Medina is a peaceful oasis in the heart of Marrakech, combining traditional charm with modern comfort. Our room was spacious, beautifully decorated, and the bed was exceptionally comfortable. The lush gardens, warm staff, and live music at the restaurant on Thursdays, paired with delicious food, made the stay unforgettable. A brochure (or QR code) in the room with key information and a brief history of the hotel would be a great addition.
Kaoutar
6 months ago
10.0
Letterlijk alles! De omgeving, het personeel, het eten in het restaurant, de sfeer. Ik ben helemaal tot rust gekomen!
Cons: -
Hans Henrik
6 months ago
9.0
Eleanor
6 months ago
9.0
Cristina
6 months ago
8.0
Eric
6 months ago
10.0
Les Jardins de la MĂ©dina sont un lieu absolument idyllique. Vous entrez dans un vĂ©ritable havre de paix, oĂč vous pourriez rester des jours en apesanteur, Ă Ă©couter le chant des oiseaux, comme une voliĂšre Ă ciel ouvert, Ă regarder traverser les tortues sur la terrasse, Ă caresser le chat qui se prĂ©lasse sur un coussin ou sur les carreaux par-ci par -la, Ă refaire dix fois le tour des jardins, et monter sur le toit terrasse qui offre encore d autres points de vue et espaces merveilleux pour rĂȘver, respirer, regarder, Ă©couter et observer au loin le dĂ©dale des toits de Marrakech, entre les rames des palmiers, qui laissent entrevoir la Koutoubia tout au fond. On est dans un jardin merveilleux, protĂ©gĂ©, chouchoutĂ©. Le personnel est absolument gentil et disponible, la piscine absolument merveilleuse, au milieu des grands arbres, et le petit dĂ©jeuner copieux, typique et fabuleux. La chambre elle-mĂȘme Ă©tait un bonheur tellement elle Ă©tait dĂ©corĂ©e avec goĂ»t, c est un vrai luxe. Une mention spĂ©ciale aussi pour les repas merveilleux pris sur la terrasse, et la cuisine exceptionnelle du Maroc qui est ici maniĂ©e et remaniĂ©e avec goĂ»t et originalitĂ©. Tout Ă©tait parfait et vraiment dans le moindre dĂ©tail, si bien que chaque coup d'oeil vous semble ĂȘtre de l'ordre de l'Ćuvre d'art. On ne s'en lasserait jamais et on en prend plein les yeux, encore et encore. Merci aux Jardins de la MĂ©dina de nous avoir offert ce sĂ©jour inoubliable. Nous recommandons vivement bien sĂ»r !
Cons: Rien
Nicole
6 months ago
10.0
Everything was beautiful .
Cons: Nothing.
Melanie
6 months ago
9.0
COLOMBEL
6 months ago
9.0
TrĂšs bon
Joe
6 months ago
9.0
La piscine le restaurant et le calme.
Cons: Malheureusement les transats autour de la piscine n'étaient pas trÚs propres et beaucoup de fientes d'oiseaux.
Thomas
6 months ago
8.0
Die Mitarbeiter sind hilfsbereit und freundlich. Beim FrĂŒhstĂŒck sind ein paar Kellner etwas langsam und auch nicht so gut ausgebildet.
Cons: Total unverstĂ€ndlich ist der Umstand, dass das Restaurant nicht klimatisiert ist und, bei 40 Grad Hitze, nicht mal Ventilatoren aufgestellt werden. Die Wasserdampf-DĂŒsen laufen den ganzen Tag, wenn aber niemand da sitzt. Abends waren sie ausgeschaltet und man geschwitzt wie verrĂŒckt. Das Wasser im Pool hatte eine leicht brĂ€unliche Farbe, was den Schluss zulĂ€sst, dass es nicht sehr sauber ist.
Torsten1960
6 months ago
9.0
Bei dem Hotel handelt es sich um ein relativ groĂes Riad. Von der StraĂenseite völlig unscheinbar, versteckt sich im Innenhof ein sehr schöner Garten mit Swimmingpool und verschiedenen Sitzecken. Unser Zimmer hatte zusĂ€tzlich eine kleine private Terrasse mit Tisch und zwei StĂŒhlen. Die Ausstattung des Raumes war durchaus in Ordnung, wenn auch etwas in die Jahre gekommen, was aber nicht störend war. Das Bad war sauber, sowohl eine Wanne als auch Regendusche und Brause waren vorhanden. Wir haben dort drei NĂ€chte verbracht und abends jeweils im Hotel gegessen. Sowohl FrĂŒhstĂŒck als auch Abendessen waren sehr gut. Das Personal war ĂŒberaus freundlich.
Cons: Die Umgebung des Hotels in der Kasbah war nicht gerade toll. Die Gassen laden nicht unbedingt zum Bummeln ein und nette StraĂencafes oder Restaurants mit Tischen vor der TĂŒr sucht man vergebens. Da unterscheidet sich Marokko doch stark von Spanien oder Italien.
Frederick
6 months ago
8.0
MAR
6 months ago
8.0
Me gustĂł el entorno , la delicadeza que ponĂan en todo lo que hacĂan , la entrada la bienvenida , el restaurante , las zonas comunes fascinante, el desayuno, el lujo exquisito de su jardĂn , la cama confortable y la habitaciĂłn amplia
Cons: El baño se encharca el plato de la ducha , resultĂł incĂłmodo. La ducha por obligaciĂłn era mĂĄs rĂĄpida, con lo cual no era necesario que pidiesen nuestra colaboraciĂłn para ahorrar agua. El secador No funcionaba si no mantenĂas apretado el pomo . Incomodo. Me alojarĂa de nuevo si llevase mi propio secador y si no me importase la ducha rĂĄpida y poco confortable. Un establecimiento refinado y exquisito que por culpa de esos dos detalles no puede ser extraordinario
Christophe
6 months ago
9.0
Le calme la beauté et l entretient de l établissement ainsi que la gentillesse du personnel Super restaurant
Benoit
6 months ago
10.0
belle piscine et chambre trĂšs spacieuse
Cons: Chambre un peu sombre
Debbie
6 months ago
10.0
Beautiful oasis in the middle of the Kasbah a delight to come home to after a day of sighting seeing/ medina . Tropical gardens and bird song . Lovely pool and food . Not yo Big too.
Cons: Nothing !
Lepygargue
7 months ago
10.0
Joana Monteiro
7 months ago
9.0
The pateo and rooms are beautiful. The ambience is quiet and charming, it feels like a little oasis. We also loved the breakfast and the food at the restaurant. The staff was nice. We did have a problem with our room but everything with the help of the manager who was very helpful.
Cons: A bit far from the main attractions
Mihai
7 months ago
9.0
amourite
7 months ago
10.0
Michael
7 months ago
8.0
Aa Ron
7 months ago
6.0
Other than convenience to major attractions, it was an average hotel. The ambiance was nice but the property showed signs of aging. Some of the restaurant staff were unfriendly but others excellent. Hit or a miss.
Ravi
7 months ago
10.0
Everything! Location, luxury, beds, sheets, the fragrance, food,hospitality, staff. Everything and everyone was top notch!
Cons: Everything was great.
Aysen
7 months ago
6.0
Odamız gĂŒzeldi
Cons: Temizlik yeterli deÄildi.restaursnt personeli kibar deÄildı.Otelde kaldıÄımız derece komsu binada balyoz ve matkaplı inĆaat vardı.Bu odanın satılmasını gerektiÄini resepsiyona söyledim
Sandy
7 months ago
7.0
Merve
7 months ago
7.0
Hugo
7 months ago
9.0
Calm setting, with all services available and very kind staff.
Cons: Restaurant food is not very consistent, we had great meals and some were less so.
Ines
7 months ago
10.0
Este hotel é um pequeno oåsis dentro da Medina. Um antigo riad que é um verdadeiro jardim de beleza, frescura, natureza, cheiros e sons. Com uma decoração à altura, conforto e limpeza, este é um hotel que recomendo para finalizar uma visita a Marraquexe e usufruir também da sua localização e simpatia dos seus colaboradores, que nos fizeram sentir em casa.
Cons: GostĂĄmos de tudo.
IVAN
7 months ago
10.0
Le charme d'un l'hÎtel pas trop grand avec tout à disposition, piscine, confort, repos, détente, avec un restaurant à la hauteur et un personnel attentionné.
Cons: Dans les faits, rien.
Andreea
7 months ago
9.0
Les Jardins De La Médina is a gorgeous oasis in the busy town of Marrakech. With it's stunning palm trees, big pool and pool bar, it really is a sign for sore eyes. Our room was huge, it has a private balcony and a super king size bed. They come by your room twice a day - in the morning for clean-up and in the afternoon for some additional pampering. Breakfast is buffet style - a lot of options to pick from both cold and warm. Lunch and dinner options have good prices, great options depending on diet and preference. We did a couple's Hamam, I had a full deep-cleanse facial and my husband had a haircut and a professional shave - all of which were great!
Cons: The hotel leans more toward the old-school vibe. Their schedule for the restaurant is fixed and quite confusing: you can't eat whenever you want and also food options change dramatically between lunch and dinner. We ended up waiting until dinner to eat again after breakfast, which was not great. Breakfast is also underwhelming - I was expecting something a bit nicer given the price point and overall quality of the hotel. Drinks are very expensive at the bar and they seemed a little short staffed as it did take a really long time to get things delivered. You are also quite far out from the centre which is a plus and a minus - we enjoyed staying just on premise but you are then limited to their facilities the whole day!
Anne-Mariama
7 months ago
9.0
PIERRE
7 months ago
10.0
Maria
7 months ago
10.0
Dennis
7 months ago
10.0
Peter
7 months ago
10.0
It was a sophisticated magical gem with refinement and perfection from the minute you step in to when you finally have to leave.
Cons: Nothing
Laura
7 months ago
10.0
The hotel is a hidden oasis right inside the old walls of Marrakesh. Each room is different and beautifully designed. The hotel is calm and tranquil. The breakfast, lunch and dinner we ate at the hotel was amazing. We tried two treatments and a harman at the spa which was out of this world.
Cons: The service was a little slow.
Patrick
7 months ago
9.0
TrÚs bel établissement. Le lieu est reposant, trÚs calme à l'écart de l'effervescence. La végétation luxuriante avec ses nombreux oiseaux, tortues et chats. La piscine est un atout.. trÚs agréable de s'y rafraßchir. TrÚs bon petit déjeuner et le personnel pro trÚs aimable et attentionné. Nous sommes partis à regret.
Cons: ImprĂ©vu Ă l'arrivĂ©e. La chambre rĂ©servĂ©e n'Ă©tait pas disponible mais le problĂšme a Ă©tĂ© rĂ©solu le soir mĂȘme par la direction.
Dorothee
7 months ago
8.0
Un veritable havre de paix avec son jardin arboré et sa piscine, nombreuses petites attentions
Cons: Longue attente à notre arrivée. Cocktails vraiment trÚs moyens pour le prix
Olivia
7 months ago
10.0
Pierre-Olivier
7 months ago
10.0
Un jardin dâEden dans Marrakech vraiment magnifique et hors du temps⊠La gentillesse du personnel est exceptionnelle !
Justine
7 months ago
9.0
Philippe
7 months ago
10.0
Thomas
7 months ago
10.0
David
7 months ago
10.0
The location was about 20 minutes walk from the medina which was ideal as it was a quiet place to relax when not exploring. The breakfast was a very good buffet breakfast with omelettes made to order. The gardens and pool area were beautiful and quiet. The staff were fantastic, very helpful and pleasant. If I were to return to marrakech I would stay here again without a doubt.
Mark
7 months ago
9.0
Pool Breakfast Beds Staff Gym
Kate
7 months ago
10.0
Oasis of calm, friendly staff, traditional charm
Ferdinando
8 months ago
10.0
Ambiente curato, cibo ottimo, servizio molto gentile, piscina meravigliosa. Collegato al centro e al souk tramite una piacevole passeggiata di 2km su rue de la kasbah.
Cons: Niente di importante ma inserirei nel menu fisso club sandwich e hamburger per soddisfare la clientela internazionale in maniera rapida
Alison
8 months ago
10.0
Once we walked through the door it was like an oasis of calm. It was a beautiful hotel, lovely gardens, restaurant, food and fantastic pool area. The spa was amazing too! Room was great with lovely features and a roof terrace. Most of all we liked the people working at the hotel, so friendly, kind and helpful, nothing was too much trouble. They were a very efficient team. I would 100% stay here again and recommend it.
Cons: It was all amazing!
Sian
8 months ago
10.0
Beautiful quiet hotel. Lovely staff. Great breakfast. Quiet spacious rooms. Pool lovely.
Cons: A little far out from the main drag but that wasnât a problem for us. Took about 20 mins flat easy walk to the big square.
Didier
8 months ago
9.0
Staff was very kind, the Riad was very clean including the swimming pool, very quiet. Restaurant was good.
Cons: Nothing
Françoise
8 months ago
9.0
Alix
8 months ago
9.0
Personnel au petits soins ! Endroit magnifique !
Cons: Rien!
Deirdre
8 months ago
10.0
A calm oasis to retreat to after a hectic walk around town
Cons: It is quite south of attractions but we enjoyed the walk and getting away from the hustle and bustle
Maria
8 months ago
6.0
ĐĐŸŃŃаŃĐŸŃĐœĐŸ Đ·Đ”Đ»Đ”ĐœĐ°Ń ŃĐ”ŃŃĐžŃĐŸŃĐžŃ ĐŸŃДлŃ, Đ±ĐŸĐ»ŃŃОД ĐœĐŸĐŒĐ”Ńа Đž Ń ĐŸŃĐŸŃĐžĐč заĐČŃŃаĐș Đž ĐČ ŃĐ”Đ»ĐŸĐŒ ĐČĐșŃŃĐœŃĐč ŃĐ”ŃŃĐŸŃĐ°Đœ.
Cons: ĐŃĐ”Đ»Ń ŃжД ĐŸŃĐ”ĐœŃ ŃŃаŃŃĐč, ĐŽĐŸĐČĐŸĐ»ŃĐœĐŸ ĐłŃŃĐ·ĐœĐŸ ĐČДзЎД. ĐĄĐ”ŃĐČĐžŃ ĐŸĐŽĐžĐœ Оз Ń ŃĐŽŃĐžŃ , ĐČŃŃŃĐ”ŃОлО ĐżĐ»ĐŸŃ ĐŸ, ĐżĐŸŃаЎОлО, ĐżŃĐžĐœĐ”ŃлО ŃаĐč Ń ŃĐ°Ń Đ°ŃĐŸĐŒ ЎажД ĐœĐ” ŃĐżŃĐŸŃĐžĐČ, Ń ĐœĐžĐŒ ОлО бДз ĐșаĐș ĐČ ĐŸŃŃалŃĐœŃŃ ĐŒĐ”ŃŃĐ°Ń , ĐČĐŸĐœŃŃОД ĐżĐŸĐ»ĐŸŃĐ”ĐœŃа ĐŽĐ»Ń ŃŃĐș. ĐĐ” ŃĐșазалО ŃĐșĐŸĐ»ŃĐșĐŸ жЎаŃŃ ĐœĐŸĐŒĐ”Ńа. ĐŃĐž заĐșазД ŃĐ”ĐłĐŸ Đ»ĐžĐ±ĐŸ ĐČ ŃĐ”ŃŃĐŸŃĐ°ĐœĐ” жЎаŃŃ ĐœŃĐ¶ĐœĐŸ ĐČĐ”ŃĐœĐŸŃŃŃ, ЎажД ĐČĐŸĐŽŃ. ĐĐŸĐŒĐ”Ńа Ń ĐČĐžĐŽĐœĐŸĐŒ ĐœĐ° паŃĐžĐŸ, ŃŃĐŸ ĐœĐŸĐŒĐ”Ńа Ń ĐČĐžĐŽĐŸĐŒ ĐœĐ° ŃŃĐ”ĐœŃ ŃĐŸŃĐ”ĐŽĐœĐ”ĐłĐŸ Đ·ĐŽĐ°ĐœĐžŃ, ĐŸŃĐ”ĐœŃ ŃŃĐŒĐœĐŸ Ń ŃлОŃŃ. Đ ĐœĐŸĐŒĐ”ŃĐ°Ń Ń Đ°Đ»Đ°ŃŃ ĐœĐ°ŃŃĐŸĐ»ŃĐșĐŸ ŃĐČĐ°ĐœŃĐ”, ŃŃĐŸ ĐŽĐŸĐ»Đ¶ĐœĐŸ бŃŃŃ ŃŃŃĐŽĐœĐŸ ĐžŃ ĐžŃĐżĐŸĐ»ŃĐ·ĐŸĐČаŃŃ. ĐĐŸĐŒĐœĐ°Ńа ĐČĐŸĐ·Đ»Đ” баŃŃĐ”ĐčĐœĐ° ĐŽĐ»Ń ŃĐŒĐ”ĐœŃ ĐŸĐŽĐ”Đ¶ĐŽŃ ĐŽĐ°Đ¶Đ” ĐœĐ” заĐșŃŃĐČаДŃŃŃ.
Patrick
8 months ago
10.0
le confort, la situation,et la gentillesse du personnel, un grand merci à tous pour ce magnifique séjour.
Geny
8 months ago
9.0
Elsa
8 months ago
9.0
Elisabeth
8 months ago
10.0
Bertrand
8 months ago
3.0
la cuisine est le point fort de cette établissement
Cons: une chambre qui donne sur des climatiseurs.....au prix de la chambre c'est juste scandaleux Les climatiseurs s'arrĂȘtent vers 1H30 pour reprendre Ă 7H le SPA pour venir 4/5 fois par an a Marrakech j'avais pas encore fait de hammam frais .... le massage on nous a Ă©cartĂ© de l'huile aucune technique et aucune envie On a eu froid pendant le massage sans parler des tables de massages qui sont "d'un autre temps" et surtout pas du standing d'un 5 Ă©toiles et pour finir on nous propose un leger petit dej pour notre depart a 4H15 on avait accepter si le dit petit dej, Ă©tait rapide.....(4h15 rien de prĂšs ! 4h25 un jus d'orange imbuvable des cornflakes idem ouf du thĂ© chaud L'effort Ă©tait la mais la rĂ©alisation gĂąche tout
Ninna
8 months ago
10.0
Maria
8 months ago
10.0
Jean-Luc
8 months ago
9.0
Sandra
8 months ago
10.0
Beautiful location, comfortable rooms and lovely restaurant
Cons: Getting a lounger by the pool could be challenging at times but the lovely staff were always happy to help
Beate
8 months ago
9.0
Aurore
8 months ago
10.0
Yann
8 months ago
9.0
Le service et la gentillesse du personnel La restauration et lâatmosphĂšre apaisante
Cons: Nous avons changĂ© de chambre car la premiĂšre nâavait pas de volet mais cela nâa posĂ© aucun problĂšme
Carlos
8 months ago
10.0
Tudo. Excepcional. Staff do melhor que jĂĄ encontrei.
Cons: Nada
Carolina
8 months ago
9.0
Ottima struttura. Camera grande. Colazione molto buona ma con poche variazioni
Stephen
8 months ago
10.0
Rachel
8 months ago
9.0
Everything was quite nice.
Cons: There could be more of a variety of breakfast options available. The towels could be softer & the WiFi wasnât very strong at times.
Ernst
9 months ago
9.0
Weiss
9 months ago
8.0
tolle location, sehr freundliches personal, tolle kĂŒche mit sehr guter auswahl ambiente einzigartig
Cons: der roomservice hat nicht so richtig funktioniert, aber sehr sauber...
Elena
9 months ago
10.0
marco
9 months ago
10.0
Colazione
Cons: Per quanto Ben tenuta non Ăš nuovissima
Simona
9 months ago
8.0
Anne
9 months ago
9.0
Wunderschönes Hotel mit klasse Zimmern und grĂŒner Oase im Zentrum
Cons: Die Lage ist nicht perfekt fĂŒr das fusslĂ€ufige Erkunden von Marrakesh
Gina
9 months ago
9.0
Breakfast was lovely, great choices at the buffet. Staff were so helpful.
lejla
9 months ago
10.0
Beautiful property with every detail. Great restaurant & stunning garden. Great location!
Palna
9 months ago
8.0
Irina
9 months ago
9.0
Irina
9 months ago
9.0
Everything was nice but we had 3 rooms and not all were like in pictures. The bathroom no so wow
Irina
9 months ago
9.0
Filippo
9 months ago
8.0
The hotel is very good, location is not the best, the place is clean and it has a very nice garden.
Jean michel
9 months ago
9.0
Sheela
9 months ago
8.0
The staff were courteous, the room was clean and the buffet was ok.
Cons: Didn't much care for the location, especially when you had to walk to the end of the road to get into a taxi!
Vicki
9 months ago
9.0
Marilyn
9 months ago
10.0
The gardens were so beautiful and calm after the craziness of outside
Claudia
9 months ago
10.0
The staff was friendly and accommodating, very helpful in arranging a tour guide and absolutely loved the stay.
alexandra
9 months ago
9.0
The hotel was in a fabulous location , close to the action but far enough away to enjoy the beautiful peaceful gardens and swimming pool , the staff were so helpful and friendly , I canât wait to return
Gordon
9 months ago
10.0
Absolutely loved the location of this property; within the city walls, yet (just about) away from the chaos of the centre! Friendly welcome, beautiful building, fabulous gardens and gorgeous rooms (we had 113). It's maybe 15 minutes from the main part of town, but oh so worth the steps when you retreat to what is an oasis. Six out five stars!
valerie
9 months ago
8.0
Ioannis
9 months ago
9.0
clavit08
10 months ago
10.0
Tout absolument tout ...
Cons: Rien absolument rien !
Grainne
10 months ago
10.0
Fabulous, loved this beautiful hotel, it was an oasis in the old town, great breakfast and loved our garden room listening to the birds in the morning. Very professional welcoming reception and staff very friendly. The spa was unbelievable and Iâve been to a few spas on my travels! Overall I highly recommend if visiting Marrakesh.
Cons: The rooms, staff and location and the fabulous spa
Kj
10 months ago
9.0
A great little oasis about 20 minute walk from centre. Staff were lovely and attentive to all our needs. Breakfast was gorgeous as was our evening meal.
laurence
10 months ago
9.0
L'emplacement, la taille de l'hotel, son charme, le jardin avec les orangers, le restaurant, l'accueil irréprochable
Verity
10 months ago
9.0
Malcolm
10 months ago
9.0
Linnea
10 months ago
9.0
TrÀdgÄrden var fantastisk, trevlig och hjÀlpsam personal, stort rum. Jag uppskattade rosor och vinflaska som vÀntade pÄ rummet.
Cons: Rummet verkade vara nyligen uppfrÀschat men det gick kanske lite för fort för det var vit fÀrg eller puts pÄ handtag, hÄrtork, elementvred mm. HÄrtorken ofrÀsch och dammig. Jag hade gÀrna anvÀnt den uppvÀrmda poolen men den var avstÀngd.
Cameron
10 months ago
9.0
Elizabeth Ward
10 months ago
10.0
Magnificent and a beautiful experience
Cons: Fresh, traditional elements, superb staff, rooms were beautiful
mercedes
10 months ago
10.0
Schönenberger
10 months ago
9.0
Eine wunderbare Oase in der hektischen Stadt, um sich zurĂŒck zu ziehen und das Leben geniessen. Das FrĂŒhstĂŒck wie des Essen hat uns sehr entsprochen.
rosana
10 months ago
9.0
Energia do hotel
Cons: Banheiro com cheiro de esgoto
Hardi
10 months ago
8.0
Nadine
10 months ago
9.0
Nous avons l'habitude de rĂ©sider dans cet Ă©tablissement. La chambre qui nous a Ă©tĂ© attribuĂ© ne nous satisfaisait pas totalement. Nous avons Ă©changĂ© avec la directrice qui a immĂ©diatement tout mis en Ćuvre pour nous changer de chambre, nous avons beaucoup apprĂ©ciĂ©! Un grand merci! TrĂšs bon sĂ©jour dans un trĂšs bel Ă©tablissement avec un personnel accueillant et Ă l'Ă©coute.
Cons: Rien
Yolanda
10 months ago
9.0
La habitaciĂłn era muy acogedora, con una pequeña terraza y otra mĂĄs grande a la que accedĂas tras subir por una escalera. El desayuno estaba bien, pero si se compara con otros hoteles similares en España quizĂĄs se quedase algo mĂĄs corto, pero mĂĄs que suficiente. AdemĂĄs habĂa mĂĄs comida tipo cereales, frutos secos, que nocilla o similares.
Constance
10 months ago
8.0
Le lieu, la chambre et la restauration
Cons: La situation de lâhĂŽtel un peu excentrĂ© et le bruit environnant
manrica
10 months ago
10.0
Tryfon
10 months ago
10.0
Michael
11 months ago
8.0
Tristan
11 months ago
10.0
TrÚs bon petit déjeuner avec du choix. La piscine est trÚs agréable, nous nous sommes baigné au mois de février. Le personnel est au petit soins.
Cons: Dans la douche le dĂ©bit dâeau Ă©tait parfois faible et lâĂ©vacuation de la douche Ă©tait un peu bouchĂ©
Marion
11 months ago
10.0
Marion
11 months ago
10.0
Le jardin magnifique ,la taille modĂ©rĂ©e de lâhĂŽtel ainsi que son cachet ce style typiquement marocain , les repas dĂ©licieux ,la grande piscine et SURTOUT ,un personnel souriant dâune gentillesse irrĂ©prochable !
Cons: Peut-ĂȘtre un peu Ă©loignĂ© Ă pied du centre mais tout reste accessible en quelques minutes de taxi
jean-Baptiste
11 months ago
9.0
Ambra
11 months ago
9.0
Ambra
11 months ago
9.0
Stephen Peter
11 months ago
10.0
Everything was wonderful. Breakfast with fresh omelettes and other delicious things and our room was very spacious and well appointed, with a comfy bed.
Paul
11 months ago
10.0
The hotel was simply beautiful. The staff were superb - friendly, polite, efficient, welcoming and very professional. The gardens are very well maintained and the design of the outdoor eating space is very good.
Cons: Everything was perfect.
Marlous
11 months ago
8.0
Rustige binnentuin in de drukke medina
Cons: Nvt
Janette
11 months ago
7.0
Marie
11 months ago
8.0
Le jardin, le personnel adorable, lâemplacement dans la MĂ©dina
Cons: La chambre sombre, froide . Jamais de soleil et de lumiĂšre Parfaite pour lâĂ©tĂ© car fraĂźche Ă Ă©viter en hiver
Mary
11 months ago
5.0
Quiet Staff were lovely
Cons: Smell of smoke Breakfast was very poor Not a 5 star property
Sandrine
11 months ago
10.0
RENAUD
11 months ago
9.0
Piscine. Calme.
Graeme
11 months ago
8.0
Serene amongst the vibrancy of Marrakesh.
Cons: Wrong room allocation on arrival.
Hilary
11 months ago
9.0
A beautiful oasis in an exciting city The gardens were stunning, the staff very attentive. It was spotlessly clean with a great restaurant on site.
Cons: n/a
Barry
11 months ago
8.0
Félicie TETU
11 months ago
8.0
TrĂšs belle chambre dans le jardin dans un magnifique etablissement. La gentillesse du personnel.
Cons: Il faut vraiment apprendre Ă faire du feu dans la cheminĂ©e du restaurant đ et selon moi revoir l'eclairage de cette piĂšce!
Brigitte
11 months ago
9.0
Chambre et salle de bains magnifique, rĂ©novĂ©e, literie de rĂȘve. TrĂšs bel hĂŽtel au calme, avec un immense jardin et trĂšs belle piscine, rare au centre de Marrakech, Ă l'entrĂ©e de la Kasbah avec direct en voiture ce qui est un must.
Cons: Le restaurant est un peu sombre
Nathan
11 months ago
8.0
The property was ideally located and peaceful. The gardens absolutely beautiful and surrounded the pool
Cons: Like many others. I booked a Sultans room as advertised and although the room was ok it was not as advertised. I also heard our neighbours complain to the staff about this as he checked in.
Armelle
11 months ago
10.0
La douceur et lâharmonie gĂ©nĂ©rale, lâextrĂȘme attention du personnel, la perfection des moindres dĂ©tails, la beautĂ© et la serenite du Riad et des jardins, lâefficacitĂ© du management .
Cons: Jâai tout aimĂ©
Davina
11 months ago
9.0
Géraldine
11 months ago
9.0
marie
11 months ago
6.0
Janice
11 months ago
9.0
The peace and calm of the hotel was wonderful after the hustle and bustle of the city. The staff were exceptional and breakfast was excellent. We enjoyed sitting around the pool and on the rooftop terrace. Nice to have a spa on site which we used.
Miriam
11 months ago
9.0
The garden, room, food
Cons: Hammam, expensive drinks
Jelena
11 months ago
10.0
Frédéric
11 months ago
10.0
Gillian Fountain
11 months ago
8.0
Excellent location we other beautiful gardens and pool Good food
Cons: No lift
Philippe
11 months ago
9.0
La situation, le jardin et sa vĂ©gĂ©tation luxuriante, lâarchitecture, le confort et lâespace e la chambre, la qualitĂ© du service et la gentillesse du personnel.
Cons: Rien !!!
Mélanie
11 months ago
6.0
La taille de la chambre et sa cheminée. Les petites attentions dans la chambre. La terrasse ensoleillée, La gentillesse du personnel
Cons: L'espace autour de la piscine, un peu petit. Les gens qui bloquent les transats au soleil toute la journĂ©e sans ĂȘtre prĂ©sents et l'hĂŽtel ne leur dit rien. QualitĂ© moyenne du petit dĂ©jeuner. les prix du spa.
Peter
11 months ago
9.0
Pamela
1 year ago
6.0
The room was comfortable and housekeeping good.
Cons: Reception not particularly friendly . Food was not good we only ate there one night. Ordered a taxi to take us to the airport, as we were ready early we asked if the time could be brought forward, but apparently not possible despite the taxi waiting outside, we then got in our taxi at time booked only for him to drive us round the corner then the driver got out saying he would be back in a few minutes so we had to wait in the taxi for him to come back ! Not a good service
Michel
1 year ago
10.0
Environnement incroyable un jardin en pleine médina
Cons: Le repas du soir pourrait ĂȘtre plus fin
jeanne
1 year ago
10.0
Le jardin , le toit terrasse , le calme , la gentillesse du personnel , les chambres , le petit déj
Cons: rien
carolina
1 year ago
10.0
Susanne
1 year ago
9.0
Reichliches FrĂŒhstĂŒck. Das Personal war sehr zuvorkommend.
Ursula
1 year ago
10.0
Lage sehr zentral und der ideale Ort um nach dem Trubel der Stadt Ruhe zu haben. Sehr gute KĂŒche & Service.
Silvia
1 year ago
9.0
MARIA
1 year ago
10.0
Le personnel etait trÚs attentif à nos demandes. La cuisine est superbe et le spa magnifique. L'hÎtel est trÚs calme, avec un magnifique jardin et une belle piscine chauffée.
Marc
1 year ago
7.0
Hotel bonito con jardin interior, lugar tranquilo y con buen gusto.
Cons: Nos alojaron en una habitacion que no coincidĂa con la reservada, que tenia chimenea y era bastante mas grande. Se escuchan mucho los ruidos entre habitaciones.
Florence
1 year ago
9.0
Catherine Giraudon
1 year ago
9.0
ARNAUD
1 year ago
10.0
J'ai absolument tout apprĂ©ciĂ© de ce sĂ©jour, fantastique au point que j'ai dĂ©jĂ prĂ©vu d'y retourner avec mes enfants (adulte et grand adolescent). Une mention trĂšs trĂšs spĂ©cial avec mes remerciements chaleureux pour la sympathie et l'accueil professionnel et chaleureux de tout le personnel. Un havre de paix, oĂč tout est mis en oeuvre pour que l'on puisse se dĂ©tendre.
Edith
1 year ago
7.0
David
1 year ago
10.0
Thomas
1 year ago
8.0
Le rapport qualité / prix
Cons: Certains équipements un peu vétustes
Diana
1 year ago
9.0
Adel
1 year ago
8.0
I enjoyed the free snacks they shared with us with our tea or our wine. The pastries in the room were a nice touch. I liked the fact that I could book excursions through the hotel and put it on my bill. The bed was comfortable and the showers hot. The service is really good.
Cons: I guess the hamman was very traditional, but I prefer the Spanish version a bit more đ.
Eric
1 year ago
10.0
This place is incredible! What a beautiful garden! Really enjoyed the fireplace and the service.
Oliver
1 year ago
9.0
Great location, enclosed gardens off a busy street, little bit of paradise in central Marrakesh.
AHLEM
1 year ago
5.0
La gentillesse du personnel
Cons: Les chambres sont Ă rĂ©nover Bruit de travaux en cours LâaccĂšs Ă la Casbah Le petit dĂ©jeuner trop sucrĂ© et pas assez de salĂ©
Justine
1 year ago
10.0
Lily Po Yan
1 year ago
10.0
AJAY
1 year ago
9.0
A nice quiet, clean, luxurious oasis just south of the busy busy medina lanes. Nice pool and rooftop lounge.
Cons: Almost all good. Just needed a wider range of breakfast menu and some of the vegetarian menu items werenât very good.
richard
1 year ago
8.0
Rob Lennard
1 year ago
10.0
very nice riad, excellent services, hammam, highly recommended
Simone
1 year ago
10.0
Quiet location just inside city walls which was ideal as it provided a perfect escape from the hustle and bustle. Staff could not have been more helpful - nothing was a problem. So polite and respectful. They made our stay very special. The hotel itself exudes old world charm with top notch personal service and lovely touches like tea and snacks on arrival and hats in your room to protect against the sun. Beds were very comfy too.
Cons: Nothing
Doan
1 year ago
10.0
Personnel accueillant Chambre propre TrĂšs content.
Hannah
1 year ago
10.0
So pleased we booked this property. A little oasis of calm.
Silvia
1 year ago
5.0
David
1 year ago
10.0
Excellent service, lovely rooms, a little bit of paradise in the heart of the medina.
Cons: Nothing.
Calefato
1 year ago
9.0
Ellen
1 year ago
10.0
Tracy
1 year ago
8.0
It is a little haven in the Old Town of Marrakesh. Beautiful gardens which offer serenity. The restaurant and bar all face the gardens and pool which makes it a lovely place to eat . The staff were all very lovely and helpful and the food was very nice . The hotel upgraded our room to have a terrace which was a nice addition as at this time of year the pool was predominantly in the shade.
Cons: The waiters during dinner could have been a little bit more attentive . They could disappear for some time and forget when you had asked for something . This could be exasperated by being sat indoors where you were at times hidden. The housekeeping could have been better. We had aglass shelves and a glass table , all of which remained extremely dusty our entire stay . We were given a choice of sprays for our pillow when we arrived but our pillows never smelt of any spray so it seemed like a gimmick. The housekeeper also took our bath towels and didn't replace them and took our second key. We didn't raise the shelves whilst we were there and I am sure that the hotel would have been on it straight away but it shouldn't be like that for the standard of the hotel.
Franck
1 year ago
8.0
Charlotte
1 year ago
10.0
We loved it. The courtyard, the garden, the pool, the rooms, the staff, the breakfasts, the food!
Cons: All fabulous!
Lauren
1 year ago
10.0
Samy
1 year ago
9.0
Le choix de la dĂ©co, lâaccueil du personnel et le calme
Emma
1 year ago
10.0
Burcin
1 year ago
9.0
Cecile
1 year ago
9.0
Notre séjour a été absolument exceptionnel du début à la fin tant grùce au personnel absolument charmant et désireux de rendre notre séjour exceptionnel que grùce au décor spectaculaire de ses jardins exotiques, qui sont comme un havre de paix et de fraßcheur à Marrakech. Le confort de la literie est absolument incroyable. Les soins du spa sont excellents.
Cons: Le seul bĂ©mol - certaines des installations dans les chambres Ă©taient vĂ©tustes, notamment le bas de la porte de la salle de bain Ă©tait moisie, les installations de la douche nâĂ©taient pas trĂšs bien ancrĂ©es dans le mur, la porte fenĂȘtre, donnant sur les jardins laissait passer lâairâŠ
Ariane
1 year ago
10.0
Absolutely lovely hotel! Beautiful gardens in the heart of the medina. Our suite was really nice with a great terrace. The staff was extremely helpful and kind.
Cons: Nothing
POLLET THIOLLIER
1 year ago
10.0
Tout était parfait, hotel propre, calme, personnel trÚs gentil, situation parfaite, piscine chauffée, restaurant trÚs bien
Cons: rien
Joseph
1 year ago
10.0
Beautiful interior with perfect pool and dining setup. Relaxing and inviting atmosphere. Excellent service.
Marco
1 year ago
10.0
Non ho trovato qualcosa che non mi Ăš piaciuto nella struttura! Perfetta a dire poco
Cons: Nulla
Margarida
1 year ago
10.0
Lovely staff and absolutely beautiful hotel! 20-25â from the buzzy area but very relaxing environment. Probably better for a second visit to Marrakesh
Rachel
1 year ago
10.0
Richard
1 year ago
7.0
Pascal
1 year ago
10.0
La gentillesse du personnel et le cadre dans les jardins... citronniers, oiseaux, ... magique !
Cons: Certains équipements sont un peu vieillot. Un petit rafraßchissement remettrait un cachet supplémentaire à l'endroit !
Delfinii
1 year ago
9.0
TrÚs bel endroit verdoyant, le personnel est aux petits soins, les chambres spacieuses, bon petit déjeuner, et mention spéciale pour le SPA
wolfgang a.
1 year ago
9.0
Floriane
1 year ago
9.0
TrÚs bien petit déjeuner excellent
Cons: Rien
Xenia
1 year ago
9.0
MarĂa
1 year ago
10.0
La paz, el servicio, la comida, los jardines. Fue un 10
Cons: El precio es un pelĂn caro, pero muy bien.
kamilia
1 year ago
9.0
Isabelle
1 year ago
10.0
Un jardin extraordinaire. Deux chambres au charme fou sans aucun vis-à -vis. TrÚs bon restaurant au déjeuner et au dßner. Une trÚs jolie piscine. Un hammam et des massages extra
Lilian Sophie
1 year ago
9.0
Eine traumhaft schöne Oase! Nach dem Trubel in den Souks taucht man ein in die malerische AtmosphÀre und magische Ruhe des Gartens. Sehr freundlicher und zugewandter Service. Die Betten sind von bester QualitÀt und haben die Erholung perfekt gemacht.
Cons: Manchmal könnten der Service einen tick aufmerksamer sein. Nach angebrachter Kritik, weil eine Reservierung nicht geklappt hatte, war man dafĂŒr umso bemĂŒhter.
Dominik Sava
1 year ago
10.0
Martin
1 year ago
9.0
Schönes, grosses Zimmer. GerĂ€umiges Bad. Reichhaltiges FrĂŒhstĂŒck. Erlesene Speisekarte im Restaurant. immer sehr aufmerksamer und freundlicher Service.
HO
1 year ago
8.0
Lovely riad with a wonderful atmosphere and very nice, special touches. Very friendly and helpful staff. Nice food.
Cons: Our room was very, very dark and did not live up to photos on the website, hence somewhat disappointed. Due to layout of the room, it also felt very cramped. Unfortunately there were road works just outside the riad, so getting to and from the riad was very dusty and not very pleasant. Obviously just a temporary problem, but frustrating.
bramiene
1 year ago
10.0
Fantastisch hotel, prachtige tuin, fijne sfeer en extreem aardig en adequaat personeel. Wij hadden een solarium kamer met dakterras met douche en 2 bedjes. Hotel is gelegen in zuidelijkste puntje vak de Medina. Een rustiger gedeelte wat wij erg prettig vonden. Zeer goed gelegen tov vliegveld. Wil je naar het centrum van de souk, is dat ongeveer 30 min lopen. Is goed te doen. Moskee, paleizen op 15 min lopen.
Cons: Helemaal niets
Liana
1 year ago
9.0
Francesca
1 year ago
10.0
Audrey
1 year ago
8.0
The hotelâs gardens were beautiful, an oasis of greenery with birds buzzing round and singing, even tortoises, didnât see many creepy crawlies. Pool was heated and seating around it was good. Our room was beautiful on the first floor with views of the pool and gardens and with a little balcony. I had booked a garden room and was not disappointed.
Cons: We were disappointed with the food. Breakfast was nice, beautiful plain yoghurt with thick honey and fresh fruit. Choice of hot breakfast afterwards. Breads very fresh . Nibbles that came with drinks in the evening were local and very delicious and came very generously, served us as a starter. The dinner menu was less exciting, think a more local menu would have been preferable.
jean michel
1 year ago
9.0
Gabriela
1 year ago
9.0
Christine
1 year ago
9.0
It was a beautiful,quiet location in the middle of a throbbing oasis. With excellent facilities, food and staff it was absolutely lovely.
Cons: Nothing.
Alfredo
1 year ago
8.0
Michela
1 year ago
10.0
Luogo incantato isolato dal caos della kasbah
Jonas
1 year ago
8.0
Irina
1 year ago
9.0
jose antonio
1 year ago
10.0
Elizabeth
1 year ago
10.0
Everything
Cons: Nothing, I loved it!
stephan
1 year ago
8.0
Anthony
1 year ago
10.0
Jacqueline
1 year ago
10.0
stewart
1 year ago
9.0
Home to a former princess the hotel retains an air of charm and elegance. Heritage seeps from its pores while lacking non of the comforts of a modern hotel which tend to lack soul. The hotel centres around apparently the largest private garden in the medina peppered with shady places to sit, a lovely veranda to eat under and a cute pool for lolling in the afternoon after a hectic jaunt around the souks - nearly perfect.
Cons: Nothing to dislike - perhaps the two and a half evening service at dinner could pick up the pace a tad.
stefano
1 year ago
9.0
Charlotte Personal Phone
1 year ago
10.0
Breakfast was excellent - full range of options
Cons: Everything was excellent
Valentin
1 year ago
9.0
Grande sensation de confort, le rapport qualitĂ© prix est vraiment bon. Lâendroit est magnifique, câest un havre de paix.
Cons: On est un peu au sud de la medina, mais câest ok. Le personnel esttrĂšs gentil, mais le service manque un peu de fluiditĂ© Ă table, comme dans bcp dâendroits Ă marrakech
Jorj
1 year ago
8.0
location is great. unexpectedly quite hotel.
Cons: front desk personnel wasnât as friendly as many other hotels we stayed in.
Tatenda Douglas
1 year ago
10.0
Frederick
1 year ago
7.0
Cons: Lâattente Ă lâaccueil pour notre chambre, le repas est trĂšs long Ă ĂȘtre servi. Nous avions notre repas et toujours pas nos boissons. CâĂ©tait la deuxiĂšme fois pour nous mais rien Ă voir avec la premiĂšre en 2021 !!!! Petit dĂ©jeuner agrĂ©able .
Lisa
1 year ago
10.0
Anne
1 year ago
10.0
The Jardin de la Medina was a peaceful and tranquil oasis on the edge of the medina. Rooms are lovely and have a traditional Moroccan vibe. Lovely pool and spa. Nice breakfast and lovely food from the restaurant for dinner. What makes this hotel is the staff who are so courteous, respectful and welcoming. We cannot praise them enough and they go above and beyond.
Regina
1 year ago
8.0
Carola
1 year ago
9.0
Sehr sĂŒĂes Hotel, man fĂŒhlt sich in der Zeit zurĂŒck versetzt
Cons: Mein Zimmer hatte kein Fenster mit Aussicht nur in den angeschlossenen Vorgarten. Das Fitnessstudio hatte keine HandtĂŒcher und kein Wasser, im Spa wurde nicht auf das gebuchte Treatment eingegangen oder sich vorgestellt.
claire
1 year ago
9.0
Lâemplacement entourĂ© de ces magnifiques jardins, lâhĂŽtel est spacieux le rooftop trĂšs sympa. Le restaurant est trĂšs bon, le spa exceptionnel toute lâĂ©quipe est incroyable Fatima et himene, et toute lâĂ©quipe de lâaccueil et le restaurant vraiment trĂšs professionnels trĂšs patients, ils ont tout fait pour nous arranger tout le temps, certains des membres de lâhĂŽtel sont lĂ depuis 20 ans. Je retournerai de sĂ»r rien que pour toute lâĂ©quipe. Le lit Ă©tait vraiment trĂšs confortable. Je recommande.
Cons: Rien
Laura
1 year ago
10.0
Thank you for the hotel service and hospitality, especially biggest thanks for our wonderful Amin from receiption , we didnât get to say bye to you and say thanks , from Amina Maha and Laura !
jamal
1 year ago
8.0
LâauthenticitĂ© et lâamabilitĂ© du personnel
Cons: DifficultĂ© de gĂ©rer le parking du vĂ©hicule. Il faut sĂ©rieusement penser au service voiturier et parking rĂ©servĂ© Ă lâhĂŽtel pour ne pas gĂ©rer les humeurs des services externes
aghilah
1 year ago
10.0
Bayly
1 year ago
10.0
Good food Good spa Beautiful atmosphere Comfortable room.
Cons: Pool area was quite small and not enough space for all the guests.
Monia
1 year ago
10.0
Mi Ăš piaciuto tutto di questo hotel, posizione, cibo, spa, staff gentilissimo, un oasi di pace, guardino super fantastico â„ïž
Cons: Nulla
Thierry
1 year ago
9.0
La tranquillité des lieux à l'abri des regards, la taille des chambre, la qualité de la literie et les repas excellents.
Cons: ras
MONIA MONTI
1 year ago
9.0
Mi Ăš piaciuto tutto di questo hotel, la piscina, il giardino Ăš eccezionale, la cucina del Ristorante ottima sia quella piĂč internazionale che quella tradizionale marocchina, abbiamo cambiato camera al terzo giorno di soggiorno e lo staff Ăš stato gentilissimo supportandoci nel cambio della stanza. L'hotel Ăš molto comodo alla piazza principale a piedi si raggiunge facilmente in 15 minuti. Dopo tanti anni a Marrakech questo Ăš l'hotel che nel complesso mi ha soddisfatto maggiormente.
Cons: nulla
Susan
1 year ago
9.0
The location is very good and it is indeed an oasis in the Medina. So nice and peaceful once you go through the door into the hotel. Staff are very friendly and was easy to organise an airport pick up as well as a guided tour of the medina, which I would highly recommend doing your first day there. Our rooms were lovely and the pool area very picturesque. This hotel was recommended to us by a friend and Iâd certainly recommend it to anyone visiting Marrakech.
Isolde
1 year ago
10.0
Wir genossen die wunderbare und ruhige Anlage mit dem herrlichen Garten und dem hilfsbereitem Personal sehr. Das FrĂŒhstĂŒck ist abwechslungsreich.
Cons: Leider dauert es etwas lÀnger, wenn man einen Espresso oder so bestellt.
Susanne
1 year ago
9.0
Yves
1 year ago
9.0
Ambiance de charme et qualite du service
Nailitto
1 year ago
9.0
John
1 year ago
10.0
Ilse
1 year ago
10.0
David
1 year ago
9.0
Pool, Hammam, friendly staff, location in Kasbah, great breakfast.
Cons: Bathroom drains, stale dinner roll, tip system should have been clarified at check-in (found envelope in room later). Music played in common areas was older US/Euro, not Moroccan.
Jacqueline
1 year ago
10.0
Everything
Thomas
1 year ago
9.0
Sehr freundlicher Service Tolles Zimmer mit Terasse
Cons: Das Hotel ist etwas in die Jahre gekommen, es geben sich aber alle MĂŒhe, dies zu kompensieren. Am Pool kann es wirklich eng werden. Wir hatten aber keine Probleme
Trixie
1 year ago
8.0
Ăner
1 year ago
10.0
I wasnât expecting this much quality. The building itself was amazing, rooms were perfect, staff was very friendly and helpful. We will be back.
Dana
1 year ago
8.0
Andrey
1 year ago
9.0
Victoria
1 year ago
10.0
This is a beautiful hotel that is a relaxing oasis away from the chaos of the city. The staff were amazing and always very friendly, and couldnât do enough for you. Our solarium room was fantastic with its roof top terrace with two sun beds and an umbrella. We booked a massage and it was the best massage weâd ever had. The hotel has amazing gardens and much to our delight some resident tortoises which we fed. We also had the wonderful experience of seeing one of the baby tortoises. I read previous reviews and saw the photos but this went beyond all expectations. We loved our stay and didnât want to leave. Thank you so much to Amina and her team and in particular to Haveed in the restaurant who was a delight.
Cons: That we had to leave!
Richard
1 year ago
10.0
Absolutely everything location staff hotel will definitely coming back
hugh
1 year ago
9.0
Ena
1 year ago
6.0
Staff is friendly. Breakfast good.
Cons: Donât be surprised if you think that room you booked isnât the one you booked. Pictures of rooms they have on Booking are completely different than when you see it in person. On Booking are new but hotel itself is old. We wanted full refund and leave but as that wasnât possible, as a compensation they offered other room and gave 20% money back.
Lisa
1 year ago
10.0
Zakariya
1 year ago
10.0
Nichola
1 year ago
8.0
This is a small hotel with a distinct Moroccan feel and beautiful gardens that hug the pool and rooms. My room was a little tired decor wise but had the most comfortable bed I've ever slept in (including my own at home!). Excellent aircon and a free bottle of water each day. The stone floor in my room added to keeping it cool in the hot August sun of 46°C but it seemed grubby, as on wiping up a spillage of suncream, a fair amount of what look like dirt, came up too . Benefit of the doubt would say it could be discolouration from the terracotta floor tiles. The tiny ants crawling out from the edge of the sink taps in the bathroom were somewhat disconcerting. Great shower, though the hot/cold signs were transposed and I stupidly didn't cotton on until I'd asked the plumber to look at my cold shower! (Room 119). The room overall was very charming, which was just as well. The little outside sitting area was also a nice addition though not used as i was alone. The staff were courteous and helpful. The food at breakfast was abundant however the evening meals were disappointing depending on your choice. Lovely pool area but as usual people leave towels and belongings to reserve them whilst disappearing for hours. The hotel is in a convenient quiet spot not far from some shopping and attractions that are walking distance. We got taxis to venture further for dinner on three occasions out of our six nights. We did the sunrise hot air balloon experience which was excellent.
Marian
1 year ago
9.0
Hotel muy tranquilo entorno a un frondoso jardĂn, habitaciones grandes y cĂłmodas. Muy agradable, limpio y cuidado. Se puede ir caminando hasta la plaza Jemaa el-Fnaa que estĂĄ a 15-20 minutos y los taxi pueden acceder hasta la misma puerta del hotel. Piscina agradable y tranquila. Desayuno muy agradable en el jardĂn. El restaurante del hotel es muy tranquilo y agradable, tambiĂ©n en el jardĂn y con difusores para refrescar en los dĂas mĂĄs calurosos. Se puede comer tanto snack como carta mĂĄs elaborada, todo a precio razonables.
Cons: En Agosto, cuando hay mĂĄs afluencia de personas en la piscina, serĂa interesante evitar que las tumbonas permanezcan reservadas con toallas y enseres sin que haya nadie en ellas durante horas. Varios dĂas tuvimos dificultad para tener tumbona aunque habĂa muchas vacias.
Paula
1 year ago
10.0
Nathalie
1 year ago
8.0
La qualité des locaux, des chambres, du restaurant. La gentillesse du personnel
Cons: L'emplacement au sud de la Medina. La taille de la pisicine
Fakhreddine
1 year ago
10.0
Un super service, un super petit déjeuner, un super accueille, vraiment bluffé par la qualité et le professionnalisme de l'équipe. Un endroit magnifique et paisible.
Cons: Cette établissement vends de l'alcool et c'est dommage.
Alix
1 year ago
10.0
La literie, le service, le petit-dĂ©jeuner, lâamabilitĂ© du personnel, le charme des jardins, la tranquillitĂ© de la piscine âŠ. Tout a Ă©tĂ© dâune grande qualitĂ© ! Nous recommandons vivement !
Camilla
1 year ago
9.0
Swimming pool Turtles Peaceful oasis
Stafford
1 year ago
9.0
Lovely place, nice rooms, comfortable bed. Breakfast and food were decent enough. Staff were very nice and friendly, going out of their way to make you feel welcome. This made it for us.
Cons: For the money we couldn't have expected any more.
Anushka
1 year ago
9.0
Charles
1 year ago
10.0
Traditional Riad beautifully restored with large pool. Lots of different styles of rooms- they all seem different. Good restaurant and great breakfast in the gardens. Spa was good as well. Staff very friendly and accomodating.
Cons: Prices for food and drink possibly on the high side but you are in a 5 star hotel and quality was good.
Rute
1 year ago
8.0
InĂȘs
1 year ago
10.0
Ă um pequeno paraĂso no meio da Medina. A decoração, o ambiente tropical, o serviço 5 estrelas (que nĂŁo Ă© fĂĄcil encontrar em Marrakech), a comida e a simpatia do staff, tudo foi incrĂvel. A localização Ă© muito boa.
Cons: NĂŁo tenho mesmo nada a apontar e Ă© a primeira vez que dou 10 a um hotel.
Joelle
1 year ago
8.0
A wonderful oasis to go back to after busy days in the city. Great staff, lovely pool and fantastic spa.
Cons: The room that I booked didnât look like that on the photos. It was pleasant enough but clearly not one of the refurbished rooms that were advertised.
Medha
1 year ago
10.0
The hotel is a wonderful, green respite from the heat and noise of the Medina, with front desk staff who are very friendly, helpful and professional. The pool is not large but provides a tranquil and cool escape nonethless, and one can have drinks by it. Breakfast is set up outside under the shade and trees, and is extensive, with many choices both Moroccan and international, and the fresh juices are refreshingly good. We loved our large, quiet room and bathroom with the rain shower - and the amenities it provided (coffee, tea, frig, thoughtfully provided straw hats etc.) and used it as a cool retreat to recover from the heat after long walks all over Marrakesh. The only suggestion would be to include firmer pillows along with the softer ones perhaps, but we were very comfortable. We ate dinner at the restaurant 2 nights, choosing largely the Moroccan options. Every choice was really good and well-presented, with inventive desserts. The waitstaff are kind and attentive as well (especially the waiter whose name begins with a Z...) The spa is wonderful - I used the hammam and had a massage (from Oum??) which was arguably the best I've ever had. I have stayed at the Jardins de la Koutobia as well, and this hotel is better by far. Thanks to all the folks at the Jardins de la Medina - I will be back for sure!
Cons: Nothing!
Umberto
1 year ago
9.0
Cyril
1 year ago
10.0
LucĂa
1 year ago
9.0
Agnieszka
1 year ago
10.0
Benedita
1 year ago
10.0
Fiquei duas noites no Les Jardins de la MĂ©dina em Marraquexe e tive uma experiĂȘncia maravilhosa. Desde o momento da chegada atĂ© o dia da partida, fui atendido com um serviço impecĂĄvel. A piscina Ă© simplesmente fantĂĄstica, perfeita para relaxar depois de explorar a cidade. Os espaços comuns sĂŁo incrivelmente bem tratados, refletindo o cuidado e a atenção aos detalhes que tornam o hotel tĂŁo especial. AlĂ©m disso, a oferta de serviços e comodidades Ă© ampla, garantindo que haja algo para todos. Um verdadeiro oĂĄsis em Marraquexe!
Cons: Nada a referir
Stefano
1 year ago
10.0
Struttura eccellente, unâoasi di pace nel bel mezzo della kasbah. Consigliatissima
Laurent
1 year ago
10.0
Tout est magnifique, lâĂ©quipe est aux petits soins pour ses clients
Lauriane
1 year ago
9.0
Le calme
Cons: Le taxi appelĂ© par lâĂ©tablissement pour mon retour, trĂšs agressif, qui ne mâa pas amenĂ© Ă destination et qui Ă©tait trĂšs cher (Ă priori un taxi non officiel)
Olivier
1 year ago
9.0
Havre de paix. Cocon végétal. Le personnel aux petits soins
Cons: Les cousins de la terrasse pas nettoyĂ©s au petit dĂ©jeuner (dĂ©jections dâoiseaux). Les clients « rĂ©servant » leur transat de la piscine en se levant
Yvonne
1 year ago
10.0
Elvira
1 year ago
9.0
Everything, from the confort of spacious rooms to the quality of the breakfast. The staff is very nice and efficient. Id I come back to Marrakesh I will for sure come to this hotel again.
Cons: Nothing.
Bertrand
1 year ago
10.0
Le personnel est trÚs prévenant. Les chambres et la literie sont trÚs confortables. Le petit-déjeuner est exceptionnel. Le restaurant est délicieux.
Thomas
1 year ago
9.0
Nicolas
1 year ago
10.0
SaLoNo
1 year ago
9.0
Bed comfortable. Internet good. Breakfast OK but could be a lot better. TV far too small. We were offered a room upgrade to a suite on day 2 to make us happy after the airport transfer issue which was a stunning room but we declined as we couldn't be bothered moving.
Cons: Room old and in need of renovation. Restaurant full of bees the entire time so had to watch that we didn't get stung. Not enough lounges by the pool for all guests. Room air-conditioning a bit noisy and can't turn fan down enough. Booked hotel transfer from airport but driver didn't turn up, so rang repeatedly to get hotel to organise another driver which was very frustrating after a long day and entering the heat of Marrakech -Not a good start to the holiday! The gym is completely outside in the heat with no offering of towels or water and doesn't open till 9am, which is about 3hrs too late! Room has too much furniture (an alligator carving plus some odd chair that'd break if you sat on it) so hard to find space for two large suitcases. Room lacking the traditional Moroccan touches which is what I was hoping for.
Jeanne
1 year ago
10.0
Sébastien
1 year ago
9.0
Le cadre est magnifique et trÚs agréable, on se sent tout de suite bien. Le personnel est accueillant, souriant et aux petits soins.
Cons: Rien, tout était parfait !
Naushad
1 year ago
9.0
Breakfast highlighted a good variety of western choices with Moroccan staples
Cons: Lack of food options for kids.
Mohamed
1 year ago
7.0
Jose
1 year ago
10.0
Zoe
1 year ago
8.0
Peaceful and calm environment
Rachel
1 year ago
8.0
Beautiful Riad, with all facilities
Cons: Restaurant quality is mediocre
christophe
1 year ago
6.0
Delara
1 year ago
10.0
Rebeca
1 year ago
10.0
Todo, lugar maravilloso con un encanto especial. La piscina no es completamente soleada pero se agradece mucho la sombra en el calor del verano. HabitaciĂłn preciosa, llena de detalles y cuidados.
Cons: Me gustĂł todo
Eden
1 year ago
10.0
Everything!
Cons: Nothing!
Bruno
1 year ago
9.0
Séjour trÚs agréable, hÎtel bien situé et personnel attentif.
sebastian
1 year ago
10.0
Jose
1 year ago
10.0
El jardĂn, la piscina, las habitaciones, la ubicaciĂłn⊠todo perfecto.
Jean-Christophe
1 year ago
10.0
Accueil exceptionnel !!! Cadre magnifique !! Chambres spacieuses !! Personnel au top !!
Cons: Un peu éloigné des lieux festifs
Sophie
1 year ago
10.0
Magnifique, un havre de paix. Un grand merci Ă tout le personnel, magnifique accueil et gentillesse. Un grand merci pour le service du repas du soir Ă Abdel kebir.
Cons: Rien
Fabienne
1 year ago
10.0
L'endroit est magnifique, un vrai petit paradis. La chambre avec solarium est incroyable Le personnel est adorable et au petit soin Pleins de petites attentions, acceuil au petit dĂ©jeuner avec un gĂąteau et bougie pour l'anniversaire de mon mari....adorable ! Message extraordinaire. Un vrai moment de dĂ©tente pour le week-end. Merci đ
Cons: Rien tout était parfait !
Kai
1 year ago
9.0
khadija
1 year ago
10.0
Romane
1 year ago
10.0
Amélie
1 year ago
6.0
Lâemplacement et lieu charmant.
Cons: la premiÚre chambre que nous avons eu sentait mauvais dans la salle de bain (odeur de pisse) on a demandé à changer de chambre. dommage la piscine belle mais pas chauffée.
Salim
1 year ago
9.0
Welcoming and responsive staff Gardens and pool Breakfast Value
Cons: Cleanliness No parking, left the car unattended in the street nearby
Charlotte
1 year ago
10.0
Sharifah Yazseerah
1 year ago
10.0
Muhammet
1 year ago
5.0
oceane
1 year ago
10.0
Charles
1 year ago
10.0
Great room. Loads of space, great bathroom and the sun terrace above the room was an added bonus. All of the staff were lovely and very helpful. Really enjoyed the pool. Perfect to relax by during the hot Marrakesh afternoons. Location was ideal - within the walled 'old town' and close enough to walk to Jemaa el-Fnaa square and the Souks, but equally far enough away to feel like a very calm and quiet area.
Cons: Nothing.
Iris
1 year ago
10.0
LOVED our experience here very very much! Les jardin was visually stunning, it's not a chain hotel which we love but the architecture of it is still beautiful and authentic and we love the history of the place where it was once owned by a princess (we didn't fact check or anything but the idea is nice haha). We arrived very late and although the hotel kitchen was closed they very kindly made an exception for us as they didn't want us to go hungry after a very long and tiring travel day which we really appreciated. The hotel was also very thoughtful in leaving us flower, Moroccan snacks, pastries, a bottle of wine and plenty of water. All a super nice touch and we loved it all!!! And if you book ahead you can also get a discount on their spa service too! Which we fully took advantage of. We tried the hammam, although it wasn't quite what I expected (from previous hamman experiences i've had) we thoroughly enjoyed it. The breakfast was also so delicious, we actually ended up having both lunch and dinner (in room on our first night) at the hotel and everything was so so yummy!! The restaurant staff were all superb as well. Really appreciate their help.
Cons: Didn't like the shampoo...it was the one thing that really stood out as a sore thumb, it made my hair feel sticky and dirty but other than that maybe the gap between the two twin beds being put together but this was very manageable.
Maskara
1 year ago
9.0
Cristina
1 year ago
10.0
We felt like we were transported to the 1940s. It was beautiful, calm and lovely! SO relaxing and the service was beyond fantastic.
Daniel
1 year ago
10.0
tarika
1 year ago
7.0
marie
1 year ago
9.0
calme, piscine, personnel trĂšs sympa
Cons: devoir repayer plus cher mon séjour annulé par l'hotel à la derniÚre minute
karine
1 year ago
9.0
Emilie
1 year ago
8.0
Tracey
1 year ago
10.0
Ariane
1 year ago
10.0
The experience was nothing short of amazing. From the moment we woke up to when we went to sleep, the staff went above and beyond to ensure that we had a comfortable, luxurious stay.
Diego
1 year ago
10.0
Filipe
1 year ago
10.0
Jelena
1 year ago
10.0
cynthia
1 year ago
10.0
Was my favorite hotel in Marrakech
Chris
1 year ago
10.0
An oasis of calm with a lovely pool. beautiful room.
COLOMBEL
1 year ago
10.0
Super hÎtel niché dans un joli jardin. un petit havre de paix et de tranquillité à 20 minutes à pied des souks. Au calme. TrÚs belle chambre. Literie impeccable. Personnel au petit soin. Souriant et accueillant. Restauration raffinée. Et une piscine trÚs trÚs trÚs appréciable par 41 degrés.
Cons: Rien.
Ian
1 year ago
10.0
Clem.pj
1 year ago
10.0
Christine
1 year ago
9.0
Fantastic garden
Dorota
1 year ago
10.0
Niesamowity hotel!!! JuĆŒ od wejĆcia zaskakuje, gdy wchodzimy do hotelu wita nas piÄkny i elegancki wystrĂłj, a zarazem bogata zieleĆ hotelowego ogrodu. Design hotelu na bardzo wysokim poziomie, zachowana lokalna architektura, przy czym nie brakuje nowoczesnych udogodnieĆ. CzystoĆÄ na bardzo wysokim poziomie. Hotelowy ogrĂłd z basenem jest wspaniaĆy. ObsĆuga bardzo miĆa. Wifi dziaĆa szybko w caĆym hotelu. Polecam!!!
Benjamin Obeng
1 year ago
9.0
ravin
1 year ago
10.0
Great lovation and staff
Cons: Everything
Simone
1 year ago
10.0
Fantastic and soulful hotel, with a reach history, a beautiful garden and a lot of hallways and terraces to explore. Outstanding reception and staff. Exceptional amenities and great attention to guests.
Cons: The AC unit in my room blows directly over your head while you are in bed.
johanna
1 year ago
10.0
Un sĂ©jour parfait. Le personnel est dâune extrĂȘme gentillesse et au petit soin. Chambre trĂšs confortable. La partie piscine et restaurant est Magnifique !
Cons: Rien -
celine
1 year ago
10.0
Tout est parfait comme toujours
Diego Luis
1 year ago
10.0
Unai
1 year ago
10.0
Un oasis en La Medina. Todo excelentemente mantenido, personal super amable y en una zona muy tranquila de La Medina. El jardĂn donde se desayuna, come, cena es una delicia, la piscina se agradece, y siendo un hotel tan pequeño no hay sensaciĂłn de agobio o necesidad de pelear por una hamaca o mesa
mariette
1 year ago
10.0
maryline
1 year ago
10.0
CHRISTIAN
1 year ago
9.0
severine
1 year ago
7.0
le cote boutique de l'hotel, la qualité de la nourriture au dejeuner et diner
Cons: Gommage trÚs basique. Piscine agréable mais peu exposée au soleil et peu de plage autour/ pas assez de transats et pas assez de place. Attention croissants picorés par les oiseaux remis au petit dej, vraiment dégoutant!
Marie
1 year ago
10.0
Tout était super. L'hÎtel est un véritable havre de paix. Le personnel est trÚs à l'écoute et aux petits soins. La chambre que nous avons eu était spacieuse et confortable. Le chant des oiseaux dans les jardins est trÚs reposant. Nous avons tout aimé. Si nous revenons à Marrakech nous reviendrons aux Jardins de la Medina
Cons: L'hÎtel est un peu éloigné de la place jemma el fna à pied mais on peut facilement commander des taxis à la réception
joelle
1 year ago
10.0
Accueil Personnel au petits soins avec de bons conseils Spa propre et soins merveilleux
Cons: Rien
Ruth
1 year ago
9.0
FrĂŒhstĂŒck war sehr gut, teils Buffet, aber auch frisch zubereitete Eierspeisen, Waffeln und anderes. Zimmer sind nicht neu, aber traditionell. Unser Zimmer war sehr groĂ, andere aber auch eher klein. Schöne Dachterrasse, die fĂŒr alle GĂ€ste zugĂ€nglich war. Schöner Garten inmitten der Stadt. Gutes Restaurant mit Snacks den ganzen Tag. Pool-Bereich sehr angenehm mit Bar-Service (extra Pluspunkt in Marrakesch). Gute Lage, vor allem ruhige Umgebung.
Cons: Es ist gut zu wissen, welche Zimmer man bucht. Es gibt Unterschiede in der gleichen Kategorie. Manchmal sehr hellhörig. Fenster/TĂŒren bieten keinen groĂen GerĂ€uscheschutz. Nur wenig Zimmer mit privaten Terrassen. In der Hauptsaison könnte es zu wenig Platz am Pool geben.
HélÚne
1 year ago
10.0
Francisco
1 year ago
10.0
Guylene
1 year ago
9.0
Havre de douceur trÚs agréable aprÚs une journée en ville Fraßcheur avec cette luxuriante végétation Des attentions trÚs appréciées parfum sur les oreillers Un trÚs bon service au restaurant, une cuisine également trÚs bonne
Cons: Cet un Ă©tablissement qui pourrait ĂȘtre rĂ©servĂ© Adults only car la piscine n est pas trĂšs grande et cela devient tout de suite bruyant Pas du tout aimĂ© le Day Pass une famille 3 enfants pour une journĂ©e entiĂšre plus de transats pour les clients de l hĂŽtel
Karen
1 year ago
10.0
Alexandre
1 year ago
8.0
Dominique
1 year ago
10.0
Le cadre, la gentillesse du personnel
Morgane
1 year ago
10.0
Tout
Ellysia
1 year ago
9.0
I loved all the architecture, the rooms, the pool area, the reception staff, the manager, the waiters, the cleaning staff. The breAkfast
Cons: I didnât like the staff at the spa, they were not helpful at all, at first they said they only had appointments after 5pm then they changed it and said come in half an hour, then they said the hamam was closed, just not bothered, not coherent with the rest of the staff that were lovely. Also wasnât a big fan of the food outside of the breakfast which was a delight
mylene
1 year ago
10.0
ClĂĄudia
1 year ago
7.0
Espaço exterior muito agradåvel. Funcionårios muito simpåticos. Os quartos precisam de remodelação.
Cons: Decoração dos quartos. Conforto wc.
Jorge
1 year ago
9.0
Fantastic garden bringing a lovely natural and peaceful touch . Staff extremely courteous and always available to help.
Nikolay
1 year ago
6.0
The facility was nice and clean
Cons: The breakfast was poor compared to the price we are paying. The prices are ridiculous high compared to the price at the five stars hotels in Europe. One glass of water and lemon costs 7âŹ! The staff doesnât know what is Cappuccino! Iâve ordered a shaving of my beard and they tried to do it with a hair foam! The surrounding area is dirty and dangerous to walk. The motorbikes are all over and you can be crushed at any moment.
Carmen
1 year ago
7.0
Le personnel gentil
Cons: Rampe handicapé hors normes
Kilian
1 year ago
9.0
Das Hotel liegt etwa 15-20 Minuten vom Hauptplatz und 10 Minuten von den Saadier-GrĂ€bern entfernt und bietet doch Ruhe und Erholung. Das Personal ist sehr freundlich und Hilfsbereit und der Garten ein Traum. Auch das Wellness kann ich empfehlen. Von den Zimmern hatte ich ein âSolarium-â Zimmer mit Rooftop. Man hat hier verglichen mit anderen Zimmern etwas mehr PrivatsphĂ€re, wirklich viel genutzt habe ich es nicht, weil man sich auch im Garten gut zurĂŒckziehen kann
Othman
1 year ago
9.0
Le personnel( réception, service, spa⊠tous les services étaient au top! à la hauteur de grands établissements. Merci pour tout
Cons: Hormis la navette qui nâest pas venu Ă notre arrivĂ©e. tout est parfait
Filipe
1 year ago
9.0
Hotel is great. Staff are very nice. The swiming pool, the garden, the rooftop⊠great!
Cons: Nothing
Jessica
1 year ago
10.0
Such wonderful Hotel the kindest most helpful courteous staff super lovely peaceful Space wonderful food paradise canât wait to return
Valérie
1 year ago
7.0
le personnel au niveau de la restauration ou du service petit dĂ©jeuner est dâune trĂšs grande amabilitĂ©
Cons: la salle de bains avec 1 seule vasque pour 3 personnes, câest peu confortable !
Teresa
1 year ago
10.0
JAMILA
1 year ago
10.0
veronique
1 year ago
5.0
Le service et le personnel. Le restaurant. Le spa. TrĂšs professionnel .
Cons: La chambre. Le bruit. Le ménage.
Nishita
1 year ago
7.0
The pool, roof terrace and gardens.
Cons: The service was lacking. The Hammam treatment was very basic compared to what Iâve experienced at other hotels.
Béatrice
1 year ago
10.0
DeuxiĂšme sĂ©jour Câest un paradis. Personnel au petit soin. Magnifique chambre
Adorno
1 year ago
9.0
Au top !
Cons: rien Ă ajouter
sonya
1 year ago
10.0
The staff at this hotel, and their welcoming kind hearted nature truly made our whole trip. Their work ethic is truly admirable, they go above and beyond to make sure you are comfortable, have everything you need and provide great advice for places to visit/ eat. So sad we didn't stay for longer, we will 1000% be returning in the future. Every single staff member from reception, waiters, cleaning staff, SPA staff and grounds maintenance were all so lovely. You are welcomed to the hotel with morrocan tea and delicacies and you are then able to choose your fragrance for your room during your stay, these small touches really added to the overall boutique feel of the hotel. I can't fault a single thing. The location was great, a 20 minute walk to the souks/ main medina and short taxi rides to new Marrakesh. Don't hestitate to book! Marrakesh and the people truly has our hearts!
Cons: The only fault I can say that happened was our lunch order being incorrect, we stated we were vegetarian however received a meat pastry. However, the restaurant manager apologised and quickly got a new meal to us. This is likely due to the language barrier which is to be expected so if you have strict dietary requirements try to ensure these are conveyed in French to the staff.
Mark
1 year ago
9.0
vincent
1 year ago
10.0
Le restaurant, la chambre, le spa, le jardin, le personnel. .
Cons: Pas grand chose en définitive
Mehran
1 year ago
10.0
The hotel is in the Medina in a cul de sac. Quiet. You can hear the birds sing in the early morning hours. The area between the rooms is very nicely treed. Staff are extremely polite, helpful and pleasant. The Hammam and massage was great. Buffet breakfast was very good and we loved the cappuccino and the mint tea. The room and the whole are was very clean. We walked to many different places with ease. The hotel is an old style hotel (not a modern hotel) but it is maintained extremely well and has true character. I highly recommend this hotel to anyone who wants to see the history of Marrakesh and the Medina.
Fahad
1 year ago
10.0
David
1 year ago
6.0
Great location, a fantastic historical space and lovely pool. The food was high quality, staff friendly and attentive.
Cons: There was a strong smell in our room (136) coming from the plumbing, the smell quite overpowering so we didnât want to spend time in what was otherwise a the lovely spacious room! The perfume management sprayed in the room wasnât effective in mitigating the smell. We appreciate the Medina doesnât have the best drainage but we havenât experienced it that bad before.
Susan
1 year ago
10.0
Only stayed one night. Staff friendly and very helpful.
Liesbeth
1 year ago
9.0
Beautiful garden
Cons: Nothing
dominique
1 year ago
9.0
Tout
Cons: Rien sauf le cafĂ© pas trĂšs bon au petit dĂ©jeuner mais câest un problĂšme mineur
Morgane
1 year ago
10.0
La.gentillesse du personnel
Jena
1 year ago
10.0
The grounds of the property were exceptional. SO many lush palms, gardens, turtles, the pool, terraces, private seating areas... absolutely beautiful. They have thought of everything. The outdoor spaces were such a delight to experience. The staff & service was excellent. They were available to call taxis, receive us, answer questions, make suggestions. We felt very welcome. In the evenings, they had live music and the gardens were lit w lanterns...absolutely beautiful. Our favorite times were spent out by the pool in the afternoons. We relaxed under the palms and ordered drinks... could not wait to get home from the souks & out to the pool area...it was quite the oasis.
Cons: I thought our room (based on the images) would be more open with seating inside the room and large windows. Our room felt very dark and full of heavy pillows and drapery. However, we had 2 cozy chairs outside facing the garden and that was where we spent most of the time when we were in the room. Also, the mini-bar seemed a bit wasteful and cluttered with bar-snacks to purchase. It would have been better to remove all that stuff & have open space to use as we wanted.
RICHARD
1 year ago
9.0
Quiet location but only 10 mins walk to centre.
Cons: Bar service could be slow as staff prioritised to serve seated diners. OK
Xavier
1 year ago
4.0
The hotel location is very good in the Medina and has direct car access.
Cons: I think the service level is not at a 5 star hotel. Several times I ordered a car service (calling 15 minutes early to than have to wait in the lobby), waited in the bar 10 min to be taken a drink order, the room service order arrived incomplete