Les Jardins De La Médina
Chain: Not Available
Description
Exotic Gardens and Spa Retreat
Located in Marrakesh’s historical centre, Les Jardins De La Medina offers a serene escape with lush gardens, an outdoor pool, and a rejuvenating spa featuring a hammam and traditional Moroccan beauty treatments.
Mediterranean-Moroccan Fusion Cuisine
Indulge in a culinary journey at the hotel's restaurant and bar, overlooking the picturesque gardens, where you can savor a blend of Mediterranean and Moroccan flavors using fresh, local ingredients. Don't miss the opportunity to participate in Moroccan cooking courses offered on-site.
Convenient Location and Activities
With easy access to Jamaâ El Fna Square and Agdal Gardens, the hotel serves as the perfect base for exploring Marrakesh. Take advantage of the 24-hour front desk to book exciting activities like hiking, horse riding, and local tours. Unwind in the comfort of modern, soundproofed rooms with free Wi-Fi and satellite TV, each offering a shared balcony with scenic views.
Book now for an unforgettable stay at Les Jardins De La Medina.
Sentiment Analysis
Beautiful garden
Friendly staff
Excellent food
Peaceful ambiance
Popular Amenities
Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Hiking
Lift / Elevator
Laundry
Luggage storage
Availability Side
Patio Side Double Room
These spacious rooms are traditionally decorated and open onto a private patio with trees and a fountain. They include free Wi-Fi, satellite TV, a min...
Solarium Double Room
This bright room with a fireplace opens up into a small pergola. There is a staircase to a spacious terrace with a view of the garden. Guests also re...
Guest Sentiment Categories
Cleanliness
Some concerns regarding insects in the room.
Service
Staff were consistently commended for their friendliness and helpfulness.
Location
Excellent location in the Kasbah and easy access to major attractions.
Room Quality
Some complaints about room comfort and noise levels.
Amenities
Beautiful garden and heated pool, adding to the relaxing environment.
Value for Money
Overall a good value considering the quality of accommodations.
Food and Beverage
Food quality was praised throughout the reviews.
Overall Experience
Guests reported a memorable and pleasurable stay.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
No policies available for this hotel.
Reviews (1203)
Swift
1 week ago
10.0
Quite, relaxing and peaceful
Michael
1 week ago
10.0
The room wqs quite comfortable and in a very quiet location on the property. We loved the lush garden grounds and ate breakfast and a dinner there on both nigts of our stay. The food was very good and the staff were friendly and helpful.
vernon
1 week ago
9.0
chloe
2 weeks ago
10.0
De l accueil à la chambre en passant par le jardin, tout est magnifique C est un lieu enchanteur à l abri de l agitation de la ville. Le personnel est souriant, aimable et attentionné Le hammam est à l image de l hôtel, parfait Un immense merci à tous pour ce très beau séjour qui ne donne qu’une envie, revenir 🙏
Valérie
2 weeks ago
10.0
Personnel très aimable Très bien situé Très joli cadre Très bon restaurant
Sylvie
2 weeks ago
9.0
Natasha
1 month ago
10.0
The location is great. It’s one of the very few Riad style hotels that a car can pull up at the door. Most other Riads you have to walk with your suitcase for quite a way. And the location is great for the medina and outside the medina as it’s on the edge. Lastly, it’s Riad but more like a hotel. So you get quite an open space with sunshine by the pool area, gardens and rooftop. Lastly the staff are lovely. Kind, funny and attentive.
Cons: Nothing really! Only thing is sometimes it’s hard to get a bed by the pool to sun bake. But that’s about it!
Lunia
1 month ago
10.0
Laura
1 month ago
10.0
Luc
1 month ago
10.0
Tutto fantastico, dalla posizione, al personale, alla camera, la colazione. Bellissimo Ryad con una piscina e giardino incantevole
Cons: Nulla, davvero bellissimo
Naomi
1 month ago
10.0
Felt like the epitome of 1920’s luxury. Beautiful tasteful decor, the staff are so attentive without being pretentious or overbearing. The food is Michelin quality.
Cons: Cannot fault it.
Henk
1 month ago
9.0
wan ju 婉茹
2 months ago
10.0
Isabelle
2 months ago
10.0
Tout .. l’environnement , le calme , la propreté des lieux, le confort, le personnel , un service digne de certains grands restaurants
Cons: Rien
Diana
2 months ago
10.0
We had a wonderful stay at Les Jardins de la Médina. The hotel is beautiful, peaceful and full of charm, and the pool and gardens are the perfect place to relax after exploring Marrakech. What truly made our stay special, however, was the team. From the Front Office to the restaurant, Housekeeping and everyone working behind the scenes, we were always welcomed with genuine smiles, kindness and outstanding service. Everyone was incredibly attentive and helpful throughout our stay. A special mention to the Front Office team, who were always available to help us with information, recommendations and anything we needed. You are the first impression of the hotel, and you represent it wonderfully. Thank you to the entire team for making us feel so welcome.
Chloé
2 months ago
10.0
Le service, le personnel, la piscine, le smoothie offert à 16 h au bord de la piscine, carte différente pour chaque moment de la journée, les animaux (tortues, oiseaux, chat), la salle de sport, le spa et hammam (thérapeutes incroyables).
Cons: La literie mériterait une mise à jour
Marion
2 months ago
8.0
C’est la 4e fois que je viens , j’apprécie le cadre ravissant avec son jardin magnifique , la belle piscine , le personnel d’une grande gentillesse du personnel , et en particulier Zouair Amane du restaurant et Khadija la masseuse adorable du SPA
Cons: J’ai trouvé que la nourriture au bord de piscine et la qualité des plats au restaurant avait beaucoup baissé par rapport à ce que j’ai connu qui était délicieux . Le Club sandwich était immangeable , pain brûlé et rassis , dedans des restes de bout de fromage avec des bouts de laitue . Je l’ai donc rapporté au serveur qui ne me l’a pas fait payé . Quant au couscous de la mer , c’est une montagne de semoule avec plein de champignons ! on cherche le poisson , 2 crevettes et 2 bouts de calamar immangeables.
Rachel
2 months ago
10.0
La beauté de l’hôtel et la gentillesse du personnel !
Merete
2 months ago
10.0
Absolutt alt
Cons: Burde vært regler for å spise ved bassenget. Var en familie som fikk levert mat fra Mc Donalds som de spiste på solsengene. Både barna og de voksne gikk også rett ut i bassenget etterpå uten å først ha vasket hendene. Så lenge hotellet serverer mat med egne sitteplasser i restauranten ute, burde det ikke vært lov å spise på solsengene, uhygienisk. Personalet sa ingenting på dette selv om vi gjorde dem oppmerksom på disse gjestene.
Samantha
2 months ago
10.0
Stunning decor and calm friendly atmosphere
Sylvie
2 months ago
10.0
Claire
2 months ago
10.0
Super séjour je recommande !
Loëlia
3 months ago
10.0
C'est un hôtel très charmant et confortable avec un service de qualité.
Sabina
3 months ago
10.0
El aérea de la piscina localizacion jardines
Cons: El sifon Ducha estaba tapada y se formaba una piscina cada vez que nos bañamos, y que super temprano 7 am e la mañana limpiaba los corredores en una forma muy ruidosa y no nos permitieron dormir mas
Hernan Eduardo
3 months ago
10.0
Philip
3 months ago
9.0
Spacious rooms good food
Cons: A little remote but no big deal
Marcela
3 months ago
10.0
Un lugar maravilloso, perfectamente cuidado, con detalles de bienvenida, desayuno delicioso, todo increíble; excelente atención , todos muy amables. Un oasis en el desierto…..
Anne
3 months ago
9.0
Les espaces extérieurs sont très beaux et une belle piscine ce qui est rare à Marrakech dans les Riad. Une salle de sport extérieur très bien équipée Le spa et le hamma Les repas et le beau petit déjeuner
Cons: Confort des lits à revoir
Daniel
3 months ago
8.0
Cristina
3 months ago
10.0
La atención personal y la ubicación
Martin
3 months ago
10.0
Everything…friendly staff, immaculate service, beautifully clean
Natacha
3 months ago
10.0
Excellent séjour, personnel aux petits soins, la piscine est très agréable, et le site dans son ensemble, les chambres, le jardin sont parfaitement entretenus. Une mention spéciale pour le spa et hammam, incontournables !
Cons: Rien
Antonis
3 months ago
10.0
Hannah
3 months ago
10.0
Food and service. Couldn't have been more helpful.
Cons: The bathroom was a little dated in facilities.
Reece
3 months ago
9.0
The pool and gardens were a beautiful oasis. The breakfast options were amazing! Room was clean and comfortable with very good quality air conditioning, which was very needed in the summer heat. Location was quiet but still within walking distance to great restaurants and attractions. Gym facilities were good and the dinner we enjoyed there was really amazing. The staff were always so friendly and professional. We also had a lovely welcome, with delicious Moroccan treats, some refreshing cool drinks and flower petals in our room to celebrate our honeymoon.
Cons: Only suggestion would be to supply some water in the gym area and maybe a fan, as working out in this area was pretty hot. But in saying that it was such a beautiful spot to exercise looking out over the garden.
Ladda Samang
3 months ago
10.0
Small detail they care about is special, smell , beautiful design room, big space in the room and common area, vareity choice for breakfast, professtion service. Location walk to squre in 20 min Taxi can arrive infront of hotel
Cons: Hotel service, aminity, location
Randis
3 months ago
10.0
Abbiamo soggiornato in questa struttura e non possiamo che fare i complimenti a tutto lo staff. L'hotel si distingue per una cura straordinaria: sono davvero attenti a tutti i dettagli, niente è lasciato al caso e l'atmosfera è estremamente piacevole. Un plauso speciale va alla cucina: si mangia benissimo! Ogni piatto è stato una delizia, con materie prime di ottima qualità. A fare la vera differenza, però, è stato il personale: sempre disponibile a soddisfare ogni nostra richiesta con un garbo e una professionalità rari. Ci siamo sentiti coccolati dal primo all'ultimo minuto. Consigliamo assolutamente questo hotel per un soggiorno totalmente immersivo in questa bellissima città.
valerie
3 months ago
9.0
Tout
Joanna
3 months ago
10.0
Very friendly and helpful staff. Beautiful gardens to relax it, especially by the pool which is big enough to swim in. The hotel is about a 15 minute walk through the medina to the main square. An oasis of calm from the noise and hustle of Marrakech. Breakfast is buffet style with plenty of choice and lovely to eat lunch or dinner in the shade of the garden. Rooms have every amenity.
Urban
3 months ago
9.0
Nicola
3 months ago
9.0
Beautiful hotel & peaceful location
Cons: Nothing!
Nicole
3 months ago
10.0
Christophe
3 months ago
1.0
Bénédicte
3 months ago
10.0
Pierre
4 months ago
10.0
Très bel établissement, bien situé et plein de charme
Cons: Rien
Chris
4 months ago
10.0
Fantastic simply the best - so glad we stayed at the hotel / staff fantastic… location perfect, room was stunning…
Sabrina
4 months ago
9.0
Great value for money. Service and staff were very friendly. Beds were comfy and water pressure good. Rooms were clean. Breakfast was a good spread. Good location as well - on the edge of the Kasbah and walkable to centre without being very busy and chaotic.
Cons: Most of the gym equipment wasn’t working but ergo was working and there’s a dumbbell and bench.
Sayaka
4 months ago
9.0
Elchin
4 months ago
1.0
Hotel staff were not helpful at all. Check in process was very poor.
Merete
4 months ago
10.0
Agnes
4 months ago
8.0
Nicholas
4 months ago
9.0
The stuff were amazing
Cons: The gym was not very good very basic
Christophe
4 months ago
9.0
La gentillesse du personnel le calme de la chambre et l emplacement au cœur de Marrakech
Cons: Rien
Maguy
4 months ago
9.0
Le jardin est formidable. La piscine e très agréable. Le restaurant très agréable à part le nombre incroyable d'oiseaux qui essaient de picorer dans nos assiettes. Vraiment très gênant. Le personnel ne voyait même pas que les oiseaux se servaient sur le buffet du petit déjeuner. Pas très appétissant et surtout hygiénique et dangereux au vue des maladies qu'ils œuvrent provoquer.
Cons: Voir en haut
Jean
4 months ago
10.0
gracieuse
4 months ago
10.0
L’emplacement, la gentillesse du personnel, le lieu son jardin les chambres, le côté authentique et intimiste
Daniele
4 months ago
10.0
Everything . It was an oasis of calm inside Marrakesh . Beautiful palm trees all around the property , birds singing every morning . Delicious food , it was a paradise !
Cons: Everything was perfect .
Sarah
4 months ago
9.0
Amazing building, our room was large and beautifully decorated. The location is great, we were able to walk to most places. Staff were friendly. Food at the restaurant for breakfast and dinner was great.
Cons: Service was slow at times but I think this is a cultural thing maybe.
Joseph
4 months ago
10.0
You don’t want to leave once you arrive! Brilliant location, wonderful staff, exceptionally comfortable room and very good food. Cocktails by the pool were delicious. We loved our stay!
Christine
4 months ago
10.0
Acceuil chaleureux
Cons: Rien
Rudi Lenie
4 months ago
10.0
alles
Cons: niks
Elodie
4 months ago
8.0
Le personnel est formidable les garçons au petit déjeuner et la dame qui fait crêpes et omelette très gentils Accueil et réception au top
Cons: Spa cher
Delavallee
4 months ago
10.0
Magnifiques espaces extérieurs, chambre spacieuse et très confortable, petit déjeuner excellent, service impeccable
Cons: Bruit exterieur pendant la nuit
Laure
4 months ago
10.0
Avinderjit
4 months ago
10.0
Nathalie
4 months ago
10.0
Un petit coin de paradis au cœur de Marrakech. Repos, calme, détente sont les maître mots dans cet hôtel. Un jardin magnifique, des chambres somptueuses ( pour notre part), un petit déjeuner copieux et savoureux et un restaurant raffiné. Le personnel est charmant, chaleureux et très avenant !
Léa
4 months ago
7.0
Kirsty
4 months ago
9.0
L’extérieur
Andreas
5 months ago
9.0
Mette
5 months ago
10.0
Mounia
5 months ago
8.0
Claudia
5 months ago
10.0
Claudia
5 months ago
9.0
Zentrale Lage dennoch ruhig. Sehr aufmerksames und freundliches Personal, an der Rezeption und auch im Restaurant, welches auch leckeres Essen anbietet.Traumhafter Garten im Innenhof, eine richtige Oase.
Cons: Badezimmer und Dusche sind relativ klein
etienne
5 months ago
10.0
Sa localisation dans la Kasbah qui permet de tout faire à pied et son jardin qui permet d’être au calme
Cons: L’espace piscine et un peu petit mais c’est un détail
Peter
5 months ago
10.0
Sarah
5 months ago
10.0
Laurent
5 months ago
9.0
Trudy
5 months ago
10.0
Sophie
5 months ago
10.0
Magnifique oasis dans la casbah - tout est étudié avec goût et ke personnel très attentionné pour un séjour inoubliable
romain
5 months ago
8.0
Pauline
5 months ago
10.0
Emma Lzrd
5 months ago
9.0
Nous avons adoré notre séjour de part la gentillesse du personnel, e calme de l'hôtel, la beauté du jardin, la piscine, les petits-déjeuners, le confort des lits, la localisation dans la médina.
Cons: Malheureusement je pense que nous avions la chambre la moins bien placé car elle donnait sur le bar et le restaurant et les fenêtre étant assez ancienne, le tout faisait que c'était assez bruyant jusqu'à minuit. Mais cela n'a pas empêché que nous passions un merveilleux séjour.
Marita
5 months ago
10.0
"Les Jardins de la Medina "sont un riad exceptionnel . Le personnel est exceptionnel de gentillesse et de service . Le service à la réception est particulièrement avenant et compétent . Le jardin , les terrasses , le restaurant sont exceptionnels à quelques pas du centre de Marrakech . Cuisine locale authentique ou exotique suivant vos goûts et conseil en vins professionnel .
Cons: Nous cherchons encore....
Nina Hamilton
6 months ago
10.0
It is an oasis of calm with good food and wine and very good service. Rooms were clesn and elrgant dnd rooftop balcony great for sunbathing
Cons: There were not enough umbrellas in pool and dining area. Service was on slow side.
CA
6 months ago
4.0
massage at the spa, property, gardens, pool are beautiful and historical, Different lounge areas.
Cons: Checkin experience was quite disappointing, Location wasn't great to explore the city, didn't feel like it was a 5 star
Juliet
6 months ago
9.0
The pool area and gardens are wonderful, it is a true oasis in the medina. The rooms are beautifully decorated and very comfortable. Staff are friendly and helpful, I will definitely be back.
Cons: The service was a little slow on occasion but the surroundings were so lovely and the staff so friendly is was impossible to get too worried about it, it just added to it's charm.
jose
6 months ago
10.0
mari
6 months ago
9.0
Yuri
6 months ago
6.0
Maryvonne
6 months ago
10.0
C'est la 2ème fois que nous y venons et nous nous y sentons très bien. De plus, le restaurant est excellent.
Cons: Rien
Alice
6 months ago
7.0
The hotel is beautiful, with a great location about a 25 min walk from the main square. The staff were particularly excellent - extremely friendly and helpful.
Cons: Compared to other 5* hotels we’ve stayed in, we felt this hotel was over priced. The TV in the rooms is quite small, and I felt the room didn’t reflect the pictures online - online it showed open fireplaces and a much more spacious area, whereas our room had a small seating area with a sofa. The bed was also 2 single beds pushed together - although there was a mattress topper connecting them, it’s still quite uncomfortable and not what we’d expect when booking a double room. It was also our honeymoon so not ideal. There was also no iron in the room, and we had to call reception who offered us a steamer - this took much longer than an iron would have done which meant we were rushing to get ready. Breakfast options were good, and the food was delicious, however we had to ask for the egg station to be opened on 2 mornings as there were no staff manning it (despite breakfast being open) which was a hassle. Overall, a good stay but not value for money - we’d expect more.
serena
6 months ago
10.0
A haven in the chaotic Medina. Authentic, comfortable and calm
Claudia
6 months ago
10.0
serena
6 months ago
8.0
Georgia
6 months ago
10.0
The rooms were really spacious, beautifully done up and the beds were very comfortable. Lots of space to unpack which is often overlooked. The shower was powerful and the bathroom was well laid out. The breakfast was fantastic. Beautiful pool and gardens and the tortoise family were regularly entertaining.
Cons: We ordered room service and left the tray outside our door, it was still there two days later until we asked to have it removed. We asked for our children to be close to us, there were on the same side of the hotel but not close at all. Their room smelled of sewage.
Xenia
6 months ago
10.0
Vilis
6 months ago
10.0
Emma
6 months ago
10.0
Établissement accueillant avec tout le confort et le service nécessaires pour un agréable séjour!
Martins
6 months ago
9.0
Very pleasent place.
Cons: Bathroom in our room didnt have any natural light and ventilation was poor. But minor detail really.
Zhi Peng
6 months ago
8.0
Yohann
6 months ago
9.0
Très bel hôtel, de belles prestations, avec une équipe aux petits soins, une très belle piscine et un jardin qui fait la différence ! Les soins au Spa sont top ! Idéal pour décompresser !
Cons: Emplacement moins central que certains Riad, mais il reste à seulement 20 minutes à pieds du centre et du souk, mais idéal pour être au calme.
Eirini
6 months ago
9.0
Omar
6 months ago
9.0
CHANET
6 months ago
9.0
Jenn
7 months ago
10.0
Michael
7 months ago
10.0
Staff wonderful and helpful, restaurant excellent, two terraces off my room were a delight.
Cons: Hotel far from the central portion of the Medina.
Tulay
7 months ago
10.0
The staff was exceptionally nice and accommodating, the space is a calm oasis and felt like home. The food was wonderful, and they have resident cats.
Cons: Can't think of anything,I just wish we could have stayed longer.
Christopher
7 months ago
10.0
Manon
7 months ago
7.0
Anne
7 months ago
10.0
Le charme du jardin, la chambre grande et au calme alors que l'agitation de la Medina est juste dehors; le dîner délicieux avec un service attentionné et irréprochable...sans compter un musicien de guitare marocaine hors-pair pour accompagner le repas en douceur.
Irina
7 months ago
9.0
Delightful garden. Delightful restaurant staff. Lovely warm room with lots of light.
elisa
7 months ago
6.0
Posizione, charme, giardino
Cons: Camere ristrutturate sommariamente, riscaldamento non buono
Rachel
7 months ago
10.0
A tranquil paradise within the hustle and bustle of the medina.
Cons: If you love interior design this place has it all. Everything is thought out and intentional. Stunning tiles, lamps, and decor just wow!
Louise
7 months ago
9.0
Thomas Werner
7 months ago
9.0
Wunderschöner Garten und tolle Zimmer, großzügiges Frühstücksbüffet
Cons: Das hoteleigene Restaurant war nicht wirklich gut.
Vanya
7 months ago
10.0
Marjolijn
7 months ago
9.0
Heel rustgevend sfeervol en sereen. De kok is geweldig!
Marjolijn
7 months ago
8.0
Het restaurant en de natuur
Cons: Een kamer had weinig ramen de andere een rioollucht en een geluidsoverlast vanwege verbouwingen. Lagen haren nog vd vorige gasten
Chloé
7 months ago
9.0
La beauté du lieu, bâtiments et jardins, l’accueil exceptionnel tout au long de notre séjour Nous y reviendrons
Cons: Emplacement un peu loin du cœur de la Médina, à savoir
Michael
7 months ago
8.0
Loved our room and the facility. The hallways were a bit dusty, but the rooms were very stylish and clean!
Cons: Besides one bartender who was amazing, the staff at the restaurant and pool were not very friendly or speedy. Often slightly rude.
Marla
7 months ago
10.0
Robin
7 months ago
10.0
The whole experience was exceptional from the start to finish. The staff could not help enough, especially when it came to dealing with the gluten intolerance, providing freshly made and tasty gluten free bread at every meal. The Spa was excellent value, and the whole hotel was a welcome and relaxing escape from the city.
Cons: Nothing
Johnson
8 months ago
10.0
Everything. There is nothing to fault or criticise. The gardens are stunning, the service exceptional, pool beautiful, rooms lovely. The food was special.
Cons: Nothing.
isabelle
8 months ago
9.0
L’emplacement, le calme , la qualité et la gentillesse du service , le raffinement de la nourriture .la quiétude , les soins et le massage de Fatima véritable professionnelle . Le sourire de tout les membres du personnel . La chambre spacieuse et idéalement placée Tout est mis en œuvre pour se ressourcer et passer un moment inoubliable . Le chat maître de la maison.
Cons: J’ai tout apprécié . Merci à tous de ce bon moment hors du temps.
Merete
8 months ago
8.0
ESPOSITO
8 months ago
9.0
Vörös
8 months ago
10.0
Неделчева
8 months ago
9.0
Jānis
8 months ago
10.0
The garden and the room was amazing
ALESSIA
8 months ago
9.0
Hilde W
8 months ago
8.0
Mooie riad, verzorgde kamers en zwembad
Cons: Slechte geluidsisolatie
Nadia
8 months ago
10.0
Petit déjeuner extraordinaire
Cons: Rien
Gillian
9 months ago
10.0
The staff were exceptional. The food was delicious.
Louise
9 months ago
10.0
Gorgeous property. Quiet and peaceful. Loved the bar with the guy playing music
Cons: Nothing
Eda
9 months ago
8.0
Li
9 months ago
10.0
Beautiful garden and pool area. Also very good restaurant and hammam.
Cons: It was a bit pricey but the service and room was excellent
Georges
9 months ago
10.0
Rebecca
9 months ago
8.0
Nice pool , nice restaurant. Lovely room
Aidan
9 months ago
9.0
daniela
9 months ago
10.0
Marda
9 months ago
7.0
Good choice of food.
Cons: Espresso machine broken - Moroccan coffee awful. Not all available when I first arrived
francoise
9 months ago
9.0
Le jardin, le Confort, l’accueil, l’emplacement
Cons: Tout est bien
Isabelle
9 months ago
6.0
tres beau Ryad et chambres magnifiques
Cons: Le bruit des travaux dans un riad voisin. Marteau piqueur toute la journee et zero geste commercial de l hotel qui me repond que les travaux ne sont pas de leur fait…
Aoife
9 months ago
10.0
Beautiful hotel, excellent friendly staff and perfect location.
Marie
9 months ago
9.0
Antonio
9 months ago
10.0
Marlene
9 months ago
9.0
Virkelig dejligt sted. Den skønneste have. Det sødeste og mest imødekommende personale
Cons: Rygning. Jeg undrer mig over hotellets rygepolitik. Der måtte ryges/vapes ved både poolområdet og restauranten, hvilke var til stor gene. Hotellet har så mange små områder, hvor man kan trække sig hen for at ryge. Vi var der på et tidspunkt hvor en gruppe røg cigarer hvilke chikanerede alle omkring poolen. Der blev ikke taget hensyn til de familier med børn der var der eller nogen af os andre. Det samme var gældende i restauranten hvor man sidder og nyder dejlig mad omringet af et selskab på 6 som oser på deres cigarer. Dette er desværre et kæmpe minus
Alexandra
9 months ago
9.0
Wendy
9 months ago
10.0
Colette
9 months ago
10.0
Room and bathroom, gorgeous furniture and lighting. Very comfortable bed. Beautiful garden setting. Excellent spa treatment.
TATIANA
9 months ago
10.0
L’accueil et le personnel Le Spa Le Jardin Le petit-déjeuner
Ghislain
9 months ago
10.0
Tout
Conny
9 months ago
9.0
Kanon frukost, fantastisk trädgård
Sandra
9 months ago
10.0
Everything! This hotel / Riad was perfect for our 3 night stay. Delighted we stayed in an authentic Moroccan accommodation. Situated a 15 minute walk from El Fnaa Square, it is a welcome oasis of calm after a day exploring the vibrant city. Breakfast was outstanding and staff could not be more helpful. We had dinner on two occasions and it was really good. We also enjoyed a hammam treatment in the hotel spa - fantastic way to end a trip to Marrakech.
Thomas
9 months ago
10.0
Le cadre, l'hotel et le service du personnel
Cons: Prix un peu élevé, manque de Smart TV dans les chambres pour bénéficier de Netflix...
Guy
9 months ago
8.0
Goed ontbijt , supper vriendelijk en behulpzaam personeel
Cons: Paar probleempjes bvb met verwarming en met raam dat moeilijk te sluiten was , doch alles super snel opgelost .
Brigitte
9 months ago
9.0
Lily
9 months ago
10.0
Petya
9 months ago
9.0
Beautiful hotel, a peaceful escape in the heart of the Medina. Everything was tranquil! You could hear lovely bird songs, the garden in the hotel is exceptional as well as the stunning rooftop patio. The restaurant was also very nice, great quality. We had massages and hammam and both were excellent. Everyone is very nice, warm and helpful!
9 months ago
10.0
ארוחת בוקר נהדרת, צוות מדהים והמקום פשוט חלום! קרוב להכל בלב המדינה, ממש גן עדן באמצע העיר. מומלץ מאוד!!!!
Nicolas
9 months ago
9.0
Chris
9 months ago
9.0
Vanessa
9 months ago
8.0
Personnel attentionné et bienveillant. Accueil chaleureux. Confort et propreté 👌
Cons: Rien
Robin
10 months ago
8.0
Penny
10 months ago
10.0
The gardens, the pool area were lovely an our room was exceptional.
Alaa
10 months ago
10.0
Hiromi Nathalie
10 months ago
4.0
Good location, nice room, great breakfast, friendly staff
Cons: Generally speaking, I think there are better options for the same price. I wanted to treat myself after an exhausting trip across Morocco and also booked additional treatments like Hammam, etc. The staff was friendly but totally disorganized. Even after reconfirming all my bookings it didn’t work out properly which was really frustrating. I think that shouldn‘t happen for a place where you spend such amount of money.
Gabriel
10 months ago
10.0
Isabelle
10 months ago
10.0
Hôtel cinq étoiles au cœur de la médina, jardin luxuriant magnifique, restaurant gastronomique exceptionnel, ambiance musicale très agréable. Petit-déjeuner parfait.
Cons: Rien, tout était parfait.
Renovboat7
10 months ago
5.0
Personnel et porche du centre
Cons: Cafard dans tous l hotel Nous avons ramené des cafard en France
Joël
10 months ago
10.0
Absolument tout Emplacement .personnels .propreté
Cons: Rien .
boo57
10 months ago
8.0
Le magnifique jardin, l'accueil et un personnel au petit soin. Le petit déjeuner, snacking et dîner que nous avons pris étaient de qualité. La piscine chauffée. Literie confortable. Wifi performant.
Cons: Problème de bruit extérieur (compresseur, clim, ?)dans notre chambre côté patio. La directrice nous a changé de chambre mais toujours côté patio. Le bruit était moins fort mais pas inexistant.
Tan
10 months ago
10.0
Heel mooi hotel, goed verzorgd, prachtige tuin, vriendelijk personeel en lekker eten. Op 30 min wandelen van het Djema el Fna plein en de souks. Ook een verwarmd zwembad. Ik wil zeker terug komen naar deze oase van rust in het prachtige maar ook hectische Marrakech!
Cons: Niets. Het bed was naar mijn smaak een beetje te hard maar voor mijn man niet. In de ontbijtzaal zou iets meer licht mogen zijn.Maar dat zijn details
Agata
10 months ago
8.0
Piękny ogrod, podgrzewany basen, oaza w głośnym Marrakeszu.
Cons: Śniadanie w ciemnej restauracji, mało uwazni pracownicy recepcji, pokój wyraźnie gorszy niż na zdjęciach danej kategorii na booking.com
Andrea
10 months ago
10.0
La camera pulita e la spa
Cons: Tutto perfetto
Jean François
10 months ago
9.0
Tout 🤷♂️, l’endroit. Le personnel, la chambre, le calme, que dire de plus…
Cons: J’ai tout aimé 🤷♂️
Lizsa
10 months ago
10.0
El hotel es un remanso de paz, muy tranquilo a pesar de estar en el centro de la ciudad, es un paraíso. Me encantó el trato a los animales, tienen una gatita muy bien cuidada.
Cons: Algún bicho que otro en la habitación. Nada grave y además se debe al hermoso jardín
Harry
10 months ago
10.0
The property was in an ideal position. We enjoyed walking around the area with a guide seeing all the amazing buildings. We stayed in a Sultane double room which had a wrap around balcony. The room was on the top floor and it was as though we were amongst the trees. It was wonderful to hear the birds sing. The food (breakfast, lunch and dinner) was all amazing. The chef would not be out of place in a top London restaurant. The staff were wonderful.They were so helpful and eager to please.
Cons: Nothing. Everything was first class
Rafael
10 months ago
10.0
Phenomenally Hotel
Emily
10 months ago
10.0
Kathy
10 months ago
10.0
Just amazing!
Nicholas
11 months ago
10.0
Location in the Kasbah, excellent restaurant, view of the Atlas Mountains and exceedingly friendly staff.
Claire
11 months ago
10.0
Loved our stay here. Peaceful and relaxing hotel with great staff.
Stephens
11 months ago
10.0
Service was top notch. Location is fun but requires a bit of walking to the souks. Restaurant was excellent. Ate there both nights.
Birgit
11 months ago
9.0
Ein kleines Paradies, wunderbare Lage, gutes Essen, sehr angenehmer Aufenthalt im Hamam mit Massage
Cons: Service teilweise etwas chaotisch, aber immer sehr nett
ORLA
11 months ago
10.0
Monika
11 months ago
10.0
Lefebvre
11 months ago
9.0
Le petit-déjeuner est le meilleur qu'on ait eu lors de nos 16 jours au Maroc. Le personnel de l'hôtel est très agréable et professionnel. Les lits sont très confortables, l'espace avec le balcon privé, le hamac et la douche extérieure est un vrai rêve! Il y a plusieurs petites attentions très appréciées. Le jardin aussi est un rêve en lui même, et on peut y consommer de l'alcool en toute intimité. Nous sommes arrivés avant l'heure du check-in et nous avons pu profiter de la piscine. Il y a aussi une petite boutique qui peut dépanner (par exemple pour de la crème solaire ou maillot de bain, car nos bagages sont arrivés après nous...) Tout nous a plu vraiment.
Cons: Lorsque nous y avons été il y a eu des petits problèmes de plomberie et on n'a pas eu d'eau froide pendant quelques heures, et il y a aussi eu un peu de bruit près de la piscine dû aux travaux. Puisque l'établissement et tous ses services et consommations sont quand même chers, une consommation offerte aurait été appréciée pour ces désagréments.
Lilian Sophie
11 months ago
8.0
Das Riad ist wunderbar, wie eine Oase. Sehr schön eingerichtet mit bequemen Betten, das Personal sehr freundlich. Die Ausstattung ist gehoben und geschmackvoll, besonders schön auch die Bar mit offenem Kamin. Die Behebung der kleinen Kritikpunkte unten würden das Erlebnis vollkommen machen.
Cons: Der Service ist sehr freundlich, aber manche Dinge gehen unter oder wirken etwas umständlich. Am Buffet sollte beispielsweise immer genügend und vollständiges Besteck bzw. Geschirr vorhanden sein. Es fehlten aber immer kleine Gläser für Marmelade oder kleine Löffel, bespielsweise. Aber die Kellner waren ausnahmslos freundlich und zugewandt. Im Bad könnten die Handtücher mal ersetzt werden; die haben schon bessere Zeiten gesehen. Bei dem gehobenen Preis sollte das selbstverständlich sein.
WENDY
11 months ago
7.0
Position in the Médina, walking distance to sites. Oasis of calm.
Cons: Sadly new management whilst we were there. Very unhappy staff Food was late arriving , and had be kept warm and was hard and dry.
Miguel Angel
11 months ago
9.0
Todo en general
Simone
11 months ago
9.0
Pool very comfortable, great breakfast and nice room. All good !
Cons: I liked everything, can't wait to be back !
Ignat
11 months ago
9.0
Cute location with beautiful gardens, good breakfast, nice terrace, friendly staff!
Cons: The restaurant service was sometimes too slow
Matteo
11 months ago
9.0
Accogliente, una piccola oasi
Kali
11 months ago
4.0
The staff was ok but what I thought I was going to get versus what I actually received was a bit disappointing.
Cons: I was traveling with a friend and booked a deluxe double room. The first room we were shown was spacious and decent, but it didn’t have a double bed as requested. The staff said they would upgrade us, but the new room ended up being smaller, with a tiny bathroom and two single beds pushed together to make one. The phone in our room didn’t work, so we couldn’t reach the front desk for help with things like arranging an earlier airport transfer or assistance with our bags. We had to carry our luggage down ourselves in a very small elevator. We decided to eat off the property and didn’t spend much time using the hotel amenities. Since we were only there for one night, it was fine but for the price, I wouldn’t stay here again.
Callum
11 months ago
9.0
Roland, Thun
11 months ago
9.0
Federico A.
11 months ago
8.0
Riad molto silenzioso nella zona sud della Medina di Marrakesh. Bellissimo cortile con tanta vegetazione e una piscina molto grande. Colazione a buffet molto buona e completa. Camera spaziosa e silenziosa con accesso diretto al cortile.
Joseph
11 months ago
6.0
Very courteous staff, prompt response
Cons: Rickety fittings, food choice, a bit pricey
Cristiana
11 months ago
10.0
This is a beautiful hotel within the walls of the Medina (old town), located in a quieter area. It’s within walking distance of all the main attractions, but if you’re feeling tired or it’s too hot, it’s easy to catch a taxi. The hotel is a little oasis amid the chaos of the Medina. The rooms are modern and spotlessly clean, with a huge and very comfortable bed. All the common areas meet the standards of a true five-star hotel.
Aurelie
1 year ago
10.0
Amaia
1 year ago
10.0
LEAH
1 year ago
10.0
From the moment we checked in, we were met with incredible kindness and attention - greeted with a welcome drink and sweet treats. Our room was large, comfortable and had a beautiful balcony which allowed us to enjoy the peace and quiet of Moroccan paradise outside the hustle and bustle of the medinas/souks. The beds and pillows were comfortable and perfect to come home to after busy days of touring. The bathroom and shower was comfortable with good water pressure and products. There is a beautiful pool area and chairs to lay out. The daily breakfast was amazing - very big selection of food and I especially loved the omelet/egg bar where you could decide what you wanted to eat that morning. The service in the restaurant and the front desk was 5 star, specifially Taoufik and Hafid - Zouhair (our favorite waiter) was friendly and anticipated any need in the breakfast before we knew we needed it! Abdeljhafour and Zakaria were also great. Overall, I would highly recommend this riad for a unique and authentic experience in Marrakech - comfortable, great location - walkable to everything! Also - loved that the taxi could drop us and pick us up right in front of the riad, so no need to travel far with luggage!
Cons: everything was wonderful.
Jerome
1 year ago
9.0
Clean, location, friendly
Cons: The windows in our room
Marta
1 year ago
10.0
Veronique
1 year ago
9.0
L’emplacement, le confort de la chambre Le petit déjeuner copieux et varié Le calme
Cons: L’organisation des serviettes de bain de la piscine
maria luisa
1 year ago
10.0
Vikki
1 year ago
8.0
The staff, pool area, cooling mist!, breakfast, rooftop (softer lighting required). Garden areas.
Cons: The spa area was tired in places (nail space). Does not meet the standard of the rest of the hotel. The bed sheets, very clean but very crispy!!
Stephanie
1 year ago
10.0
Le lieu avec un magnifique jardin
Cons: Rien
jane
1 year ago
10.0
We stayed in a solarium room which was one of the nicest rooms we've ever stayed in. Breakfast was very good indeed and the spa experience was also fantastic. A lovely tranquil retreat from the madness of Marrakech!
Vanessa
1 year ago
10.0
nicolo
1 year ago
6.0
Helena
1 year ago
10.0
Foi um dos melhores hotéis em que já me hospedei. Realmente, um oásis no meio da Medina. A natureza do espaço é o ponto alto. Jardins lindos e frescos por todo o lado. Equipe atenciosa, gentil e impecável. Camas, lençóis e travesseiros perfeitos. O spa incrível!! A piscina lindíssima! Recomendo 100% essa hospedagem para sua estadia :)
Cons: Não amei de paixão o café da manhã. Acho que poderia ser melhor para o nível do restante do hotel.
clare
1 year ago
10.0
Relaxing gardens & pool make this a gem
Tracey
1 year ago
10.0
Beautiful gardens and tranquility. Breakfast was very good. Comfortable rooms and very helpful staff.
Cons: Nothing.
Sanae
1 year ago
10.0
liam
1 year ago
1.0
The riad is beautiful
Cons: Air con was broken. Refused to fix it or move me rooms. I had to check out the hotel at 8pm and move hotels. Awful from the staff they’re very very rude. I also had an item stolen from my room and they refused to look into it.
Nathalie
1 year ago
10.0
Tou jours un plaisir de séjourner dans cet hôtel
HANS RUDOLF
1 year ago
9.0
robert
1 year ago
10.0
Great
James
1 year ago
10.0
The boutique feel and the sumptious sultan rooms. Close to the main square in Marrakesh yet peaceful. The staff were wonderful.
Cons: Nothing
Gordon
1 year ago
8.0
The location in the medina is just what we wanted being in the old part of Marrakech. The hotel garden surrounding the outdoor restaurant and swimming pool was an oasis of greenery and calmness. The staff at the Reception Desk, Restaurant and bar were all extremely friendly and helpful. The only negative was our Superior room. We chose this room based on the pictures on the Expedia website which were the newly Refurbished rooms ours was not and was rather dark shabby. Although kept very clean it was not what I was paying for and it did not spoil our holiday in Marrakesh. I believe the price of the room should reflect what you are actually getting.
SANDRA
1 year ago
9.0
L’emplacement, la propreté, le calme sauf si vous avait lors du séjour un enfant mal élevé qui hurle du matin au soir y compris dans la piscine mais ce n’est pas du ressort de l’établissement 😁
Cons: Ras
Christophe
1 year ago
8.0
Anshu
1 year ago
8.0
It was a nice place to stay for four days. The area around the room and dining area was very nice, lots of nature.
Cecilia
1 year ago
9.0
Very charming
Maria Margarethe
1 year ago
10.0
Christophe
1 year ago
9.0
L’amabilité du personnel l’endroit est magnifique
Waqas
1 year ago
10.0
What can I say, this was one of the best holidays and services from a hotel we’ve had the pleasure of experiencing.
Denis
1 year ago
10.0
L’amabilité de l’équipe, la qualité du restaurant, le jardin avec ses différentes essences de plantes, l’architecture des bâtiments, la piscine déserte aux heures creuses.
Cyrille
1 year ago
10.0
Le calme , entendre les oiseaux au réveil , les magnifiques jardins , le personnel au top tjs prêt à rendre service , une de mes filles étaient malade, et qq un m’a amené à la pharmacie , ils demandent toujours de nos nouvelles et c’est sincère . Le restaurant est bon , la soupe thaï une des meilleures que j ai pu savourer étant fan et connaisseur de cuisine asiatique . Couscous et tajine très bon . J étais venu il h a 12 ans et c’était un réel plaisir de revenir et de retrouver cette qualité de service. Les massages sont excellent rapport qualité /prix ( très abordable ) ma femme et mes filles ont apprécié.Tout comme moi le service rasage crâne et barbe . J’oubliais l accueil à l arrivée lors du checking … on nous invite à se poser dans les jardins avec serviette fraîche , des pâtisseries , un jus excellent et on nous demande de choisir parois des senteurs laquelles on préfère pour nous mettre chaque soir sur nos oreillers . MAGNIFIQUE .
Cons: Juste embêtant qu il n y ait pas de fer à repasser dans les chambres et de réclamer tous les jours . Et un peu de bruit car des travaux de rénovations mais en rien ça n a changé la qualité du séjour .
Guillaume
1 year ago
10.0
Un service remarquable de la part d'un personnel très professionnel.
Cons: Rien
Camil
1 year ago
10.0
Everything, starting from the welcoming staff, gardens, food and room. The swimming pool is great and the cat cubs in the garden adorable.
Mélissa
1 year ago
10.0
Tout fut parfait
stefano
1 year ago
7.0
Ingrid
1 year ago
8.0
Ruime kamer, goeie airco, super bed, prachtige badkamer. De bediening en voorzieningen aan het zwembad. Service top. Oase van groen, super onderhouden
Cons: Ligstoelen wat verouderd
Marine
1 year ago
10.0
Tout
Larissa
1 year ago
10.0
Regina
1 year ago
10.0
The staff were welcoming and fabulous The rooms were gorgeous the beds and pillows super comfortable Pool and pool area beautiful and relaxing a fabulous way to escape from the heat, hustle and bustle of the Medina
Cons: Nothing we loved our stay
Nicole
1 year ago
8.0
De mooie tuin met verborgen rustige plekken, het ontbijt, behulpzaam personeel, zeer vriendelijke dame bij de manicure.
Cons: Problemen met de airco.
Thibaut
1 year ago
10.0
Tout a été parfait de l’accueil Check in au check out. Nous avons expérimenté beaucoup d’hôtels ces dernières années, dont des palaces, et cet hôtel n’a pas a rougir. Les prestations sont excellentes, le personnel j’en parle même pas ( aimable, serviable, sympathique et très souriant ) Les prix ne sont pas du tout excessifs. Je ne parle meme pas non plus des soins hamman et spa ( je pense qu’ils font partie des meilleurs di ce n’est le meilleur que nous avons expérimenté jusque là). Si nous devons revenir à Marrakech, nous reviendrons dans cet hôtel.
Cons: Rien tout a été parfait du début à la fin
Paulo
1 year ago
10.0
Tudo
Cons: Nada
Corinne
1 year ago
9.0
Le lieu est magnifique et décoré avec beaucoup de goût. Un très bon moment de détente. Le personnel tant à l’accueil que le service restauration et hôtellerie sont très prévoyants et sympathiques. Nous n’avons manqué de rien.
Cons: Le spa et plus particulièrement le massage en duo. Les deux masseuses parlaient entre elles et rigolaient. Pas idéal pour un massage détente. C’est dommage.
Oumaima
1 year ago
9.0
Pierpaolo
1 year ago
10.0
J’ai passé 4 jours magnifiques aux Jardins de la Médina et je ne regrette absolument pas mon choix, alors qu’au départ j’hésitais avec des hôtels plus réputés à l’Hivernage. 😍 Les points que j’ai adorés : • Localisation idéale, à la fois proche de la médina (10/15 min d’une marche très agréable dans le quartier de la Kasbah) et facilement accessible en voiture depuis l’aéroport. • Luxe sobre des chambres, très spacieuses et confortables : j’avais réservé une chambre standard et elle était immense. Très propre et avec une climatisation efficace et silencieuse. • Un personnel exceptionnel, toujours sympathique, serviable et avec un mot gentil pour chaque client. • Un restaurant ultra pratique, avec une cuisine variée et excellente, à des prix très honnêtes compte tenu du standing et de la qualité servie (et des prix exagérés pratiqués par beaucoup). • Une adresse assez intimiste, qui offre un vrai sentiment de calme et d’exclusivité, loin des grands hôtels impersonnels. Le lieu est splendide : on entend les oiseaux chanter toute la journée, ce qui donne l’impression d’être dans une oasis au cœur de Marrakech. ✅ Franchement, un séjour parfait – je recommande à 100 %.
Rhys
1 year ago
10.0
Outstanding place, the staff were exceptional and what a great location ⭐️⭐️⭐️⭐️⭐️
Salvador
1 year ago
10.0
Un auténtico oasis en medio de la medina de Marrakech, tal y como aparece en las fotos. Sin duda, un lugar al que volveríamos sin pensarlo. El personal es muy amable y siempre dispuesto a ayudar. Reservar el taxi del hotel tanto para la llegada como para el regreso al aeropuerto fue un gran acierto: cómodo, puntual y sin complicaciones. El restaurante también merece una mención especial, con comida muy variada y un ambiente encantador junto a la piscina.
Selma
1 year ago
10.0
Les Jardins de la Medina is a peaceful oasis in the heart of Marrakech, combining traditional charm with modern comfort. Our room was spacious, beautifully decorated, and the bed was exceptionally comfortable. The lush gardens, warm staff, and live music at the restaurant on Thursdays, paired with delicious food, made the stay unforgettable. A brochure (or QR code) in the room with key information and a brief history of the hotel would be a great addition.
Kaoutar
1 year ago
10.0
Letterlijk alles! De omgeving, het personeel, het eten in het restaurant, de sfeer. Ik ben helemaal tot rust gekomen!
Cons: -
Hans Henrik
1 year ago
9.0
Eleanor
1 year ago
9.0
Cristina
1 year ago
8.0
Melanie
1 year ago
9.0
Nicole
1 year ago
10.0
Everything was beautiful .
Cons: Nothing.
Eric
1 year ago
10.0
Les Jardins de la Médina sont un lieu absolument idyllique. Vous entrez dans un véritable havre de paix, où vous pourriez rester des jours en apesanteur, à écouter le chant des oiseaux, comme une volière à ciel ouvert, à regarder traverser les tortues sur la terrasse, à caresser le chat qui se prélasse sur un coussin ou sur les carreaux par-ci par -la, à refaire dix fois le tour des jardins, et monter sur le toit terrasse qui offre encore d autres points de vue et espaces merveilleux pour rêver, respirer, regarder, écouter et observer au loin le dédale des toits de Marrakech, entre les rames des palmiers, qui laissent entrevoir la Koutoubia tout au fond. On est dans un jardin merveilleux, protégé, chouchouté. Le personnel est absolument gentil et disponible, la piscine absolument merveilleuse, au milieu des grands arbres, et le petit déjeuner copieux, typique et fabuleux. La chambre elle-même était un bonheur tellement elle était décorée avec goût, c est un vrai luxe. Une mention spéciale aussi pour les repas merveilleux pris sur la terrasse, et la cuisine exceptionnelle du Maroc qui est ici maniée et remaniée avec goût et originalité. Tout était parfait et vraiment dans le moindre détail, si bien que chaque coup d'oeil vous semble être de l'ordre de l'œuvre d'art. On ne s'en lasserait jamais et on en prend plein les yeux, encore et encore. Merci aux Jardins de la Médina de nous avoir offert ce séjour inoubliable. Nous recommandons vivement bien sûr !
Cons: Rien
Joe
1 year ago
9.0
La piscine le restaurant et le calme.
Cons: Malheureusement les transats autour de la piscine n'étaient pas très propres et beaucoup de fientes d'oiseaux.
COLOMBEL
1 year ago
9.0
Très bon
Thomas
1 year ago
8.0
Die Mitarbeiter sind hilfsbereit und freundlich. Beim Frühstück sind ein paar Kellner etwas langsam und auch nicht so gut ausgebildet.
Cons: Total unverständlich ist der Umstand, dass das Restaurant nicht klimatisiert ist und, bei 40 Grad Hitze, nicht mal Ventilatoren aufgestellt werden. Die Wasserdampf-Düsen laufen den ganzen Tag, wenn aber niemand da sitzt. Abends waren sie ausgeschaltet und man geschwitzt wie verrückt. Das Wasser im Pool hatte eine leicht bräunliche Farbe, was den Schluss zulässt, dass es nicht sehr sauber ist.
Torsten1960
1 year ago
9.0
Bei dem Hotel handelt es sich um ein relativ großes Riad. Von der Straßenseite völlig unscheinbar, versteckt sich im Innenhof ein sehr schöner Garten mit Swimmingpool und verschiedenen Sitzecken. Unser Zimmer hatte zusätzlich eine kleine private Terrasse mit Tisch und zwei Stühlen. Die Ausstattung des Raumes war durchaus in Ordnung, wenn auch etwas in die Jahre gekommen, was aber nicht störend war. Das Bad war sauber, sowohl eine Wanne als auch Regendusche und Brause waren vorhanden. Wir haben dort drei Nächte verbracht und abends jeweils im Hotel gegessen. Sowohl Frühstück als auch Abendessen waren sehr gut. Das Personal war überaus freundlich.
Cons: Die Umgebung des Hotels in der Kasbah war nicht gerade toll. Die Gassen laden nicht unbedingt zum Bummeln ein und nette Straßencafes oder Restaurants mit Tischen vor der Tür sucht man vergebens. Da unterscheidet sich Marokko doch stark von Spanien oder Italien.
Frederick
1 year ago
8.0
MAR
1 year ago
8.0
Me gustó el entorno , la delicadeza que ponían en todo lo que hacían , la entrada la bienvenida , el restaurante , las zonas comunes fascinante, el desayuno, el lujo exquisito de su jardín , la cama confortable y la habitación amplia
Cons: El baño se encharca el plato de la ducha , resultó incómodo. La ducha por obligación era más rápida, con lo cual no era necesario que pidiesen nuestra colaboración para ahorrar agua. El secador No funcionaba si no mantenías apretado el pomo . Incomodo. Me alojaría de nuevo si llevase mi propio secador y si no me importase la ducha rápida y poco confortable. Un establecimiento refinado y exquisito que por culpa de esos dos detalles no puede ser extraordinario
Christophe
1 year ago
9.0
Le calme la beauté et l entretient de l établissement ainsi que la gentillesse du personnel Super restaurant
Debbie
1 year ago
10.0
Beautiful oasis in the middle of the Kasbah a delight to come home to after a day of sighting seeing/ medina . Tropical gardens and bird song . Lovely pool and food . Not yo Big too.
Cons: Nothing !
Benoit
1 year ago
10.0
belle piscine et chambre très spacieuse
Cons: Chambre un peu sombre
Lepygargue
1 year ago
10.0
Joana Monteiro
1 year ago
9.0
The pateo and rooms are beautiful. The ambience is quiet and charming, it feels like a little oasis. We also loved the breakfast and the food at the restaurant. The staff was nice. We did have a problem with our room but everything with the help of the manager who was very helpful.
Cons: A bit far from the main attractions
amourite
1 year ago
10.0
Mihai
1 year ago
9.0
Aa Ron
1 year ago
6.0
Other than convenience to major attractions, it was an average hotel. The ambiance was nice but the property showed signs of aging. Some of the restaurant staff were unfriendly but others excellent. Hit or a miss.
Michael
1 year ago
8.0
Ravi
1 year ago
10.0
Everything! Location, luxury, beds, sheets, the fragrance, food,hospitality, staff. Everything and everyone was top notch!
Cons: Everything was great.
Aysen
1 year ago
6.0
Odamız güzeldi
Cons: Temizlik yeterli değildi.restaursnt personeli kibar değildı.Otelde kaldığımız derece komsu binada balyoz ve matkaplı inşaat vardı.Bu odanın satılmasını gerektiğini resepsiyona söyledim
Sandy
1 year ago
7.0
Merve
1 year ago
7.0
Hugo
1 year ago
9.0
Calm setting, with all services available and very kind staff.
Cons: Restaurant food is not very consistent, we had great meals and some were less so.
Ines
1 year ago
10.0
Este hotel é um pequeno oásis dentro da Medina. Um antigo riad que é um verdadeiro jardim de beleza, frescura, natureza, cheiros e sons. Com uma decoração à altura, conforto e limpeza, este é um hotel que recomendo para finalizar uma visita a Marraquexe e usufruir também da sua localização e simpatia dos seus colaboradores, que nos fizeram sentir em casa.
Cons: Gostámos de tudo.
IVAN
1 year ago
10.0
Le charme d'un l'hôtel pas trop grand avec tout à disposition, piscine, confort, repos, détente, avec un restaurant à la hauteur et un personnel attentionné.
Cons: Dans les faits, rien.
Andreea
1 year ago
9.0
Les Jardins De La Médina is a gorgeous oasis in the busy town of Marrakech. With it's stunning palm trees, big pool and pool bar, it really is a sign for sore eyes. Our room was huge, it has a private balcony and a super king size bed. They come by your room twice a day - in the morning for clean-up and in the afternoon for some additional pampering. Breakfast is buffet style - a lot of options to pick from both cold and warm. Lunch and dinner options have good prices, great options depending on diet and preference. We did a couple's Hamam, I had a full deep-cleanse facial and my husband had a haircut and a professional shave - all of which were great!
Cons: The hotel leans more toward the old-school vibe. Their schedule for the restaurant is fixed and quite confusing: you can't eat whenever you want and also food options change dramatically between lunch and dinner. We ended up waiting until dinner to eat again after breakfast, which was not great. Breakfast is also underwhelming - I was expecting something a bit nicer given the price point and overall quality of the hotel. Drinks are very expensive at the bar and they seemed a little short staffed as it did take a really long time to get things delivered. You are also quite far out from the centre which is a plus and a minus - we enjoyed staying just on premise but you are then limited to their facilities the whole day!
Anne-Mariama
1 year ago
9.0
Peter
1 year ago
10.0
It was a sophisticated magical gem with refinement and perfection from the minute you step in to when you finally have to leave.
Cons: Nothing
Dennis
1 year ago
10.0
Maria
1 year ago
10.0
PIERRE
1 year ago
10.0
Laura
1 year ago
10.0
The hotel is a hidden oasis right inside the old walls of Marrakesh. Each room is different and beautifully designed. The hotel is calm and tranquil. The breakfast, lunch and dinner we ate at the hotel was amazing. We tried two treatments and a harman at the spa which was out of this world.
Cons: The service was a little slow.
Patrick
1 year ago
9.0
Très bel établissement. Le lieu est reposant, très calme à l'écart de l'effervescence. La végétation luxuriante avec ses nombreux oiseaux, tortues et chats. La piscine est un atout.. très agréable de s'y rafraîchir. Très bon petit déjeuner et le personnel pro très aimable et attentionné. Nous sommes partis à regret.
Cons: Imprévu à l'arrivée. La chambre réservée n'était pas disponible mais le problème a été résolu le soir même par la direction.
Olivia
1 year ago
10.0
Dorothee
1 year ago
8.0
Un veritable havre de paix avec son jardin arboré et sa piscine, nombreuses petites attentions
Cons: Longue attente à notre arrivée. Cocktails vraiment très moyens pour le prix
Pierre-Olivier
1 year ago
10.0
Un jardin d’Eden dans Marrakech vraiment magnifique et hors du temps… La gentillesse du personnel est exceptionnelle !
Justine
1 year ago
9.0
Philippe
1 year ago
10.0
Thomas
1 year ago
10.0
David
1 year ago
10.0
The location was about 20 minutes walk from the medina which was ideal as it was a quiet place to relax when not exploring. The breakfast was a very good buffet breakfast with omelettes made to order. The gardens and pool area were beautiful and quiet. The staff were fantastic, very helpful and pleasant. If I were to return to marrakech I would stay here again without a doubt.
Mark
1 year ago
9.0
Pool Breakfast Beds Staff Gym
Kate
1 year ago
10.0
Oasis of calm, friendly staff, traditional charm
Ferdinando
1 year ago
10.0
Ambiente curato, cibo ottimo, servizio molto gentile, piscina meravigliosa. Collegato al centro e al souk tramite una piacevole passeggiata di 2km su rue de la kasbah.
Cons: Niente di importante ma inserirei nel menu fisso club sandwich e hamburger per soddisfare la clientela internazionale in maniera rapida
Alison
1 year ago
10.0
Once we walked through the door it was like an oasis of calm. It was a beautiful hotel, lovely gardens, restaurant, food and fantastic pool area. The spa was amazing too! Room was great with lovely features and a roof terrace. Most of all we liked the people working at the hotel, so friendly, kind and helpful, nothing was too much trouble. They were a very efficient team. I would 100% stay here again and recommend it.
Cons: It was all amazing!
Didier
1 year ago
9.0
Staff was very kind, the Riad was very clean including the swimming pool, very quiet. Restaurant was good.
Cons: Nothing
Sian
1 year ago
10.0
Beautiful quiet hotel. Lovely staff. Great breakfast. Quiet spacious rooms. Pool lovely.
Cons: A little far out from the main drag but that wasn’t a problem for us. Took about 20 mins flat easy walk to the big square.
Françoise
1 year ago
9.0
Deirdre
1 year ago
10.0
A calm oasis to retreat to after a hectic walk around town
Cons: It is quite south of attractions but we enjoyed the walk and getting away from the hustle and bustle
Alix
1 year ago
9.0
Personnel au petits soins ! Endroit magnifique !
Cons: Rien!
Maria
1 year ago
6.0
Достаточно зеленая территория отеля, большие номера и хороший завтрак и в целом вкусный ресторан.
Cons: Отель уже очень старый, довольно грязно везде. Сервис один из худших, встретили плохо, посадили, принесли чай с сахаром даже не спросив, с ним или без как в остальных местах, вонючие полотенца для рук. Не сказали сколько ждать номера. При заказе чего либо в ресторане ждать нужно вечность, даже воду. Номера с видном на патио, это номера с видом на стену соседнего здания, очень шумно с улицы. В номерах халаты настолько рваные, что должно быть стыдно их использовать. Комната возле бассейна для смены одежды даже не закрывается.
Patrick
1 year ago
10.0
le confort, la situation,et la gentillesse du personnel, un grand merci à tous pour ce magnifique séjour.
Elsa
1 year ago
9.0
Geny
1 year ago
9.0
Elisabeth
1 year ago
10.0
Bertrand
1 year ago
3.0
la cuisine est le point fort de cette établissement
Cons: une chambre qui donne sur des climatiseurs.....au prix de la chambre c'est juste scandaleux Les climatiseurs s'arrêtent vers 1H30 pour reprendre à 7H le SPA pour venir 4/5 fois par an a Marrakech j'avais pas encore fait de hammam frais .... le massage on nous a écarté de l'huile aucune technique et aucune envie On a eu froid pendant le massage sans parler des tables de massages qui sont "d'un autre temps" et surtout pas du standing d'un 5 étoiles et pour finir on nous propose un leger petit dej pour notre depart a 4H15 on avait accepter si le dit petit dej, était rapide.....(4h15 rien de près ! 4h25 un jus d'orange imbuvable des cornflakes idem ouf du thé chaud L'effort était la mais la réalisation gâche tout
Ninna
1 year ago
10.0
Maria
1 year ago
10.0
Jean-Luc
1 year ago
9.0
Sandra
1 year ago
10.0
Beautiful location, comfortable rooms and lovely restaurant
Cons: Getting a lounger by the pool could be challenging at times but the lovely staff were always happy to help
Aurore
1 year ago
10.0
Beate
1 year ago
9.0
Yann
1 year ago
9.0
Le service et la gentillesse du personnel La restauration et l’atmosphère apaisante
Cons: Nous avons changé de chambre car la première n’avait pas de volet mais cela n’a posé aucun problème
Carlos
1 year ago
10.0
Tudo. Excepcional. Staff do melhor que já encontrei.
Cons: Nada
Carolina
1 year ago
9.0
Ottima struttura. Camera grande. Colazione molto buona ma con poche variazioni
Stephen
1 year ago
10.0
Rachel
1 year ago
9.0
Everything was quite nice.
Cons: There could be more of a variety of breakfast options available. The towels could be softer & the WiFi wasn’t very strong at times.
Ernst
1 year ago
9.0
Weiss
1 year ago
8.0
tolle location, sehr freundliches personal, tolle küche mit sehr guter auswahl ambiente einzigartig
Cons: der roomservice hat nicht so richtig funktioniert, aber sehr sauber...
Elena
1 year ago
10.0
marco
1 year ago
10.0
Colazione
Cons: Per quanto Ben tenuta non è nuovissima
Simona
1 year ago
8.0
Anne
1 year ago
9.0
Wunderschönes Hotel mit klasse Zimmern und grüner Oase im Zentrum
Cons: Die Lage ist nicht perfekt für das fussläufige Erkunden von Marrakesh
Gina
1 year ago
9.0
Breakfast was lovely, great choices at the buffet. Staff were so helpful.
Palna
1 year ago
8.0
lejla
1 year ago
10.0
Beautiful property with every detail. Great restaurant & stunning garden. Great location!
Irina
1 year ago
9.0
Everything was nice but we had 3 rooms and not all were like in pictures. The bathroom no so wow
Irina
1 year ago
9.0
Irina
1 year ago
9.0
Filippo
1 year ago
8.0
The hotel is very good, location is not the best, the place is clean and it has a very nice garden.
Sheela
1 year ago
8.0
The staff were courteous, the room was clean and the buffet was ok.
Cons: Didn't much care for the location, especially when you had to walk to the end of the road to get into a taxi!
Jean michel
1 year ago
9.0
Marilyn
1 year ago
10.0
The gardens were so beautiful and calm after the craziness of outside
Vicki
1 year ago
9.0
Claudia
1 year ago
10.0
The staff was friendly and accommodating, very helpful in arranging a tour guide and absolutely loved the stay.
alexandra
1 year ago
9.0
The hotel was in a fabulous location , close to the action but far enough away to enjoy the beautiful peaceful gardens and swimming pool , the staff were so helpful and friendly , I can’t wait to return
Gordon
1 year ago
10.0
Absolutely loved the location of this property; within the city walls, yet (just about) away from the chaos of the centre! Friendly welcome, beautiful building, fabulous gardens and gorgeous rooms (we had 113). It's maybe 15 minutes from the main part of town, but oh so worth the steps when you retreat to what is an oasis. Six out five stars!
valerie
1 year ago
8.0
Ioannis
1 year ago
9.0
clavit08
1 year ago
10.0
Tout absolument tout ...
Cons: Rien absolument rien !
Grainne
1 year ago
10.0
Fabulous, loved this beautiful hotel, it was an oasis in the old town, great breakfast and loved our garden room listening to the birds in the morning. Very professional welcoming reception and staff very friendly. The spa was unbelievable and I’ve been to a few spas on my travels! Overall I highly recommend if visiting Marrakesh.
Cons: The rooms, staff and location and the fabulous spa
Kj
1 year ago
9.0
A great little oasis about 20 minute walk from centre. Staff were lovely and attentive to all our needs. Breakfast was gorgeous as was our evening meal.
laurence
1 year ago
9.0
L'emplacement, la taille de l'hotel, son charme, le jardin avec les orangers, le restaurant, l'accueil irréprochable
Verity
1 year ago
9.0
Malcolm
1 year ago
9.0
Linnea
1 year ago
9.0
Trädgården var fantastisk, trevlig och hjälpsam personal, stort rum. Jag uppskattade rosor och vinflaska som väntade på rummet.
Cons: Rummet verkade vara nyligen uppfräschat men det gick kanske lite för fort för det var vit färg eller puts på handtag, hårtork, elementvred mm. Hårtorken ofräsch och dammig. Jag hade gärna använt den uppvärmda poolen men den var avstängd.
Cameron
1 year ago
9.0
Elizabeth Ward
1 year ago
10.0
Magnificent and a beautiful experience
Cons: Fresh, traditional elements, superb staff, rooms were beautiful
mercedes
1 year ago
10.0
rosana
1 year ago
9.0
Energia do hotel
Cons: Banheiro com cheiro de esgoto
Schönenberger
1 year ago
9.0
Eine wunderbare Oase in der hektischen Stadt, um sich zurück zu ziehen und das Leben geniessen. Das Frühstück wie des Essen hat uns sehr entsprochen.
Hardi
1 year ago
8.0
Nadine
1 year ago
9.0
Nous avons l'habitude de résider dans cet établissement. La chambre qui nous a été attribué ne nous satisfaisait pas totalement. Nous avons échangé avec la directrice qui a immédiatement tout mis en œuvre pour nous changer de chambre, nous avons beaucoup apprécié! Un grand merci! Très bon séjour dans un très bel établissement avec un personnel accueillant et à l'écoute.
Cons: Rien
Yolanda
1 year ago
9.0
La habitación era muy acogedora, con una pequeña terraza y otra más grande a la que accedías tras subir por una escalera. El desayuno estaba bien, pero si se compara con otros hoteles similares en España quizás se quedase algo más corto, pero más que suficiente. Además había más comida tipo cereales, frutos secos, que nocilla o similares.
Constance
1 year ago
8.0
Le lieu, la chambre et la restauration
Cons: La situation de l’hôtel un peu excentré et le bruit environnant
manrica
1 year ago
10.0
Tryfon
1 year ago
10.0
Michael
1 year ago
8.0
Tristan
1 year ago
10.0
Très bon petit déjeuner avec du choix. La piscine est très agréable, nous nous sommes baigné au mois de février. Le personnel est au petit soins.
Cons: Dans la douche le débit d’eau était parfois faible et l’évacuation de la douche était un peu bouché
Marion
1 year ago
10.0
Marion
1 year ago
10.0
Le jardin magnifique ,la taille modérée de l’hôtel ainsi que son cachet ce style typiquement marocain , les repas délicieux ,la grande piscine et SURTOUT ,un personnel souriant d’une gentillesse irréprochable !
Cons: Peut-être un peu éloigné à pied du centre mais tout reste accessible en quelques minutes de taxi
jean-Baptiste
1 year ago
9.0
Paul
1 year ago
10.0
The hotel was simply beautiful. The staff were superb - friendly, polite, efficient, welcoming and very professional. The gardens are very well maintained and the design of the outdoor eating space is very good.
Cons: Everything was perfect.
Ambra
1 year ago
9.0
Ambra
1 year ago
9.0
Stephen Peter
1 year ago
10.0
Everything was wonderful. Breakfast with fresh omelettes and other delicious things and our room was very spacious and well appointed, with a comfy bed.
Marlous
1 year ago
8.0
Rustige binnentuin in de drukke medina
Cons: Nvt
Janette
1 year ago
7.0
Marie
1 year ago
8.0
Le jardin, le personnel adorable, l’emplacement dans la Médina
Cons: La chambre sombre, froide . Jamais de soleil et de lumière Parfaite pour l’été car fraîche À éviter en hiver
Mary
1 year ago
5.0
Quiet Staff were lovely
Cons: Smell of smoke Breakfast was very poor Not a 5 star property
Sandrine
1 year ago
10.0
RENAUD
1 year ago
9.0
Piscine. Calme.
Hilary
1 year ago
9.0
A beautiful oasis in an exciting city The gardens were stunning, the staff very attentive. It was spotlessly clean with a great restaurant on site.
Cons: n/a
Graeme
1 year ago
8.0
Serene amongst the vibrancy of Marrakesh.
Cons: Wrong room allocation on arrival.
Barry
1 year ago
8.0
Nathan
1 year ago
8.0
The property was ideally located and peaceful. The gardens absolutely beautiful and surrounded the pool
Cons: Like many others. I booked a Sultans room as advertised and although the room was ok it was not as advertised. I also heard our neighbours complain to the staff about this as he checked in.
Félicie TETU
1 year ago
8.0
Très belle chambre dans le jardin dans un magnifique etablissement. La gentillesse du personnel.
Cons: Il faut vraiment apprendre à faire du feu dans la cheminée du restaurant 😏 et selon moi revoir l'eclairage de cette pièce!
Brigitte
1 year ago
9.0
Chambre et salle de bains magnifique, rénovée, literie de rêve. Très bel hôtel au calme, avec un immense jardin et très belle piscine, rare au centre de Marrakech, à l'entrée de la Kasbah avec direct en voiture ce qui est un must.
Cons: Le restaurant est un peu sombre
Armelle
1 year ago
10.0
La douceur et l’harmonie générale, l’extrême attention du personnel, la perfection des moindres détails, la beauté et la serenite du Riad et des jardins, l’efficacité du management .
Cons: J’ai tout aimé
Géraldine
1 year ago
9.0
Davina
1 year ago
9.0
marie
1 year ago
6.0
Miriam
1 year ago
9.0
The garden, room, food
Cons: Hammam, expensive drinks
Janice
1 year ago
9.0
The peace and calm of the hotel was wonderful after the hustle and bustle of the city. The staff were exceptional and breakfast was excellent. We enjoyed sitting around the pool and on the rooftop terrace. Nice to have a spa on site which we used.
Jelena
1 year ago
10.0
Frédéric
1 year ago
10.0
Gillian Fountain
1 year ago
8.0
Excellent location we other beautiful gardens and pool Good food
Cons: No lift
Philippe
1 year ago
9.0
La situation, le jardin et sa végétation luxuriante, l’architecture, le confort et l’espace e la chambre, la qualité du service et la gentillesse du personnel.
Cons: Rien !!!
Mélanie
1 year ago
6.0
La taille de la chambre et sa cheminée. Les petites attentions dans la chambre. La terrasse ensoleillée, La gentillesse du personnel
Cons: L'espace autour de la piscine, un peu petit. Les gens qui bloquent les transats au soleil toute la journée sans être présents et l'hôtel ne leur dit rien. Qualité moyenne du petit déjeuner. les prix du spa.
Peter
1 year ago
9.0
Pamela
1 year ago
6.0
The room was comfortable and housekeeping good.
Cons: Reception not particularly friendly . Food was not good we only ate there one night. Ordered a taxi to take us to the airport, as we were ready early we asked if the time could be brought forward, but apparently not possible despite the taxi waiting outside, we then got in our taxi at time booked only for him to drive us round the corner then the driver got out saying he would be back in a few minutes so we had to wait in the taxi for him to come back ! Not a good service
Michel
1 year ago
10.0
Environnement incroyable un jardin en pleine médina
Cons: Le repas du soir pourrait être plus fin
jeanne
1 year ago
10.0
Le jardin , le toit terrasse , le calme , la gentillesse du personnel , les chambres , le petit déj
Cons: rien
carolina
1 year ago
10.0
Susanne
1 year ago
9.0
Reichliches Frühstück. Das Personal war sehr zuvorkommend.
Ursula
1 year ago
10.0
Lage sehr zentral und der ideale Ort um nach dem Trubel der Stadt Ruhe zu haben. Sehr gute Küche & Service.
Silvia
1 year ago
9.0
MARIA
1 year ago
10.0
Le personnel etait très attentif à nos demandes. La cuisine est superbe et le spa magnifique. L'hôtel est très calme, avec un magnifique jardin et une belle piscine chauffée.
Marc
1 year ago
7.0
Hotel bonito con jardin interior, lugar tranquilo y con buen gusto.
Cons: Nos alojaron en una habitacion que no coincidía con la reservada, que tenia chimenea y era bastante mas grande. Se escuchan mucho los ruidos entre habitaciones.
Florence
1 year ago
9.0
Catherine Giraudon
1 year ago
9.0
ARNAUD
1 year ago
10.0
J'ai absolument tout apprécié de ce séjour, fantastique au point que j'ai déjà prévu d'y retourner avec mes enfants (adulte et grand adolescent). Une mention très très spécial avec mes remerciements chaleureux pour la sympathie et l'accueil professionnel et chaleureux de tout le personnel. Un havre de paix, où tout est mis en oeuvre pour que l'on puisse se détendre.
Edith
1 year ago
7.0
Thomas
1 year ago
8.0
Le rapport qualité / prix
Cons: Certains équipements un peu vétustes
David
1 year ago
10.0
Adel
1 year ago
8.0
I enjoyed the free snacks they shared with us with our tea or our wine. The pastries in the room were a nice touch. I liked the fact that I could book excursions through the hotel and put it on my bill. The bed was comfortable and the showers hot. The service is really good.
Cons: I guess the hamman was very traditional, but I prefer the Spanish version a bit more 😉.
Diana
1 year ago
9.0
AHLEM
1 year ago
5.0
La gentillesse du personnel
Cons: Les chambres sont à rénover Bruit de travaux en cours L’accès à la Casbah Le petit déjeuner trop sucré et pas assez de salé
Oliver
1 year ago
9.0
Great location, enclosed gardens off a busy street, little bit of paradise in central Marrakesh.
Eric
1 year ago
10.0
This place is incredible! What a beautiful garden! Really enjoyed the fireplace and the service.
Justine
1 year ago
10.0
AJAY
1 year ago
9.0
A nice quiet, clean, luxurious oasis just south of the busy busy medina lanes. Nice pool and rooftop lounge.
Cons: Almost all good. Just needed a wider range of breakfast menu and some of the vegetarian menu items weren’t very good.
richard
1 year ago
8.0
Lily Po Yan
1 year ago
10.0
Simone
1 year ago
10.0
Quiet location just inside city walls which was ideal as it provided a perfect escape from the hustle and bustle. Staff could not have been more helpful - nothing was a problem. So polite and respectful. They made our stay very special. The hotel itself exudes old world charm with top notch personal service and lovely touches like tea and snacks on arrival and hats in your room to protect against the sun. Beds were very comfy too.
Cons: Nothing
Rob Lennard
1 year ago
10.0
very nice riad, excellent services, hammam, highly recommended
Hannah
1 year ago
10.0
So pleased we booked this property. A little oasis of calm.
Doan
1 year ago
10.0
Personnel accueillant Chambre propre Très content.
Silvia
1 year ago
5.0
David
1 year ago
10.0
Excellent service, lovely rooms, a little bit of paradise in the heart of the medina.
Cons: Nothing.
Calefato
1 year ago
9.0
Tracy
1 year ago
8.0
It is a little haven in the Old Town of Marrakesh. Beautiful gardens which offer serenity. The restaurant and bar all face the gardens and pool which makes it a lovely place to eat . The staff were all very lovely and helpful and the food was very nice . The hotel upgraded our room to have a terrace which was a nice addition as at this time of year the pool was predominantly in the shade.
Cons: The waiters during dinner could have been a little bit more attentive . They could disappear for some time and forget when you had asked for something . This could be exasperated by being sat indoors where you were at times hidden. The housekeeping could have been better. We had aglass shelves and a glass table , all of which remained extremely dusty our entire stay . We were given a choice of sprays for our pillow when we arrived but our pillows never smelt of any spray so it seemed like a gimmick. The housekeeper also took our bath towels and didn't replace them and took our second key. We didn't raise the shelves whilst we were there and I am sure that the hotel would have been on it straight away but it shouldn't be like that for the standard of the hotel.
Franck
1 year ago
8.0
Ellen
1 year ago
10.0
Lauren
1 year ago
10.0
Charlotte
1 year ago
10.0
We loved it. The courtyard, the garden, the pool, the rooms, the staff, the breakfasts, the food!
Cons: All fabulous!
Samy
1 year ago
9.0
Le choix de la déco, l’accueil du personnel et le calme
Emma
1 year ago
10.0
Burcin
1 year ago
9.0
Cecile
1 year ago
9.0
Notre séjour a été absolument exceptionnel du début à la fin tant grâce au personnel absolument charmant et désireux de rendre notre séjour exceptionnel que grâce au décor spectaculaire de ses jardins exotiques, qui sont comme un havre de paix et de fraîcheur à Marrakech. Le confort de la literie est absolument incroyable. Les soins du spa sont excellents.
Cons: Le seul bémol - certaines des installations dans les chambres étaient vétustes, notamment le bas de la porte de la salle de bain était moisie, les installations de la douche n’étaient pas très bien ancrées dans le mur, la porte fenêtre, donnant sur les jardins laissait passer l’air…
Ariane
1 year ago
10.0
Absolutely lovely hotel! Beautiful gardens in the heart of the medina. Our suite was really nice with a great terrace. The staff was extremely helpful and kind.
Cons: Nothing
Joseph
1 year ago
10.0
Beautiful interior with perfect pool and dining setup. Relaxing and inviting atmosphere. Excellent service.
POLLET THIOLLIER
1 year ago
10.0
Tout était parfait, hotel propre, calme, personnel très gentil, situation parfaite, piscine chauffée, restaurant très bien
Cons: rien
Marco
1 year ago
10.0
Non ho trovato qualcosa che non mi è piaciuto nella struttura! Perfetta a dire poco
Cons: Nulla
Margarida
1 year ago
10.0
Lovely staff and absolutely beautiful hotel! 20-25’ from the buzzy area but very relaxing environment. Probably better for a second visit to Marrakesh
Richard
1 year ago
7.0
Rachel
1 year ago
10.0
Pascal
1 year ago
10.0
La gentillesse du personnel et le cadre dans les jardins... citronniers, oiseaux, ... magique !
Cons: Certains équipements sont un peu vieillot. Un petit rafraîchissement remettrait un cachet supplémentaire à l'endroit !
Delfinii
1 year ago
9.0
Très bel endroit verdoyant, le personnel est aux petits soins, les chambres spacieuses, bon petit déjeuner, et mention spéciale pour le SPA
wolfgang a.
1 year ago
9.0
Floriane
1 year ago
9.0
Très bien petit déjeuner excellent
Cons: Rien
Xenia
1 year ago
9.0
kamilia
1 year ago
9.0
María
1 year ago
10.0
La paz, el servicio, la comida, los jardines. Fue un 10
Cons: El precio es un pelín caro, pero muy bien.
Isabelle
1 year ago
10.0
Un jardin extraordinaire. Deux chambres au charme fou sans aucun vis-à-vis. Très bon restaurant au déjeuner et au dîner. Une très jolie piscine. Un hammam et des massages extra
Dominik Sava
1 year ago
10.0
Lilian Sophie
1 year ago
9.0
Eine traumhaft schöne Oase! Nach dem Trubel in den Souks taucht man ein in die malerische Atmosphäre und magische Ruhe des Gartens. Sehr freundlicher und zugewandter Service. Die Betten sind von bester Qualität und haben die Erholung perfekt gemacht.
Cons: Manchmal könnten der Service einen tick aufmerksamer sein. Nach angebrachter Kritik, weil eine Reservierung nicht geklappt hatte, war man dafür umso bemühter.
Martin
1 year ago
9.0
Schönes, grosses Zimmer. Geräumiges Bad. Reichhaltiges Frühstück. Erlesene Speisekarte im Restaurant. immer sehr aufmerksamer und freundlicher Service.
HO
1 year ago
8.0
Lovely riad with a wonderful atmosphere and very nice, special touches. Very friendly and helpful staff. Nice food.
Cons: Our room was very, very dark and did not live up to photos on the website, hence somewhat disappointed. Due to layout of the room, it also felt very cramped. Unfortunately there were road works just outside the riad, so getting to and from the riad was very dusty and not very pleasant. Obviously just a temporary problem, but frustrating.
Liana
1 year ago
9.0
bramiene
1 year ago
10.0
Fantastisch hotel, prachtige tuin, fijne sfeer en extreem aardig en adequaat personeel. Wij hadden een solarium kamer met dakterras met douche en 2 bedjes. Hotel is gelegen in zuidelijkste puntje vak de Medina. Een rustiger gedeelte wat wij erg prettig vonden. Zeer goed gelegen tov vliegveld. Wil je naar het centrum van de souk, is dat ongeveer 30 min lopen. Is goed te doen. Moskee, paleizen op 15 min lopen.
Cons: Helemaal niets
Francesca
1 year ago
10.0
jean michel
1 year ago
9.0
Gabriela
1 year ago
9.0
Audrey
1 year ago
8.0
The hotel’s gardens were beautiful, an oasis of greenery with birds buzzing round and singing, even tortoises, didn’t see many creepy crawlies. Pool was heated and seating around it was good. Our room was beautiful on the first floor with views of the pool and gardens and with a little balcony. I had booked a garden room and was not disappointed.
Cons: We were disappointed with the food. Breakfast was nice, beautiful plain yoghurt with thick honey and fresh fruit. Choice of hot breakfast afterwards. Breads very fresh . Nibbles that came with drinks in the evening were local and very delicious and came very generously, served us as a starter. The dinner menu was less exciting, think a more local menu would have been preferable.
Christine
1 year ago
9.0
It was a beautiful,quiet location in the middle of a throbbing oasis. With excellent facilities, food and staff it was absolutely lovely.
Cons: Nothing.
Alfredo
1 year ago
8.0
Michela
1 year ago
10.0
Luogo incantato isolato dal caos della kasbah
Jonas
1 year ago
8.0
Irina
1 year ago
9.0
jose antonio
1 year ago
10.0
Elizabeth
1 year ago
10.0
Everything
Cons: Nothing, I loved it!
stephan
1 year ago
8.0
Anthony
2 years ago
10.0
Jacqueline
2 years ago
10.0
stewart
2 years ago
9.0
Home to a former princess the hotel retains an air of charm and elegance. Heritage seeps from its pores while lacking non of the comforts of a modern hotel which tend to lack soul. The hotel centres around apparently the largest private garden in the medina peppered with shady places to sit, a lovely veranda to eat under and a cute pool for lolling in the afternoon after a hectic jaunt around the souks - nearly perfect.
Cons: Nothing to dislike - perhaps the two and a half evening service at dinner could pick up the pace a tad.
stefano
2 years ago
9.0
Charlotte Personal Phone
2 years ago
10.0
Breakfast was excellent - full range of options
Cons: Everything was excellent
Tatenda Douglas
2 years ago
10.0
Valentin
2 years ago
9.0
Grande sensation de confort, le rapport qualité prix est vraiment bon. L’endroit est magnifique, c’est un havre de paix.
Cons: On est un peu au sud de la medina, mais c’est ok. Le personnel esttrès gentil, mais le service manque un peu de fluidité à table, comme dans bcp d’endroits à marrakech
Jorj
2 years ago
8.0
location is great. unexpectedly quite hotel.
Cons: front desk personnel wasn’t as friendly as many other hotels we stayed in.
Frederick
2 years ago
7.0
Cons: L’attente à l’accueil pour notre chambre, le repas est très long à être servi. Nous avions notre repas et toujours pas nos boissons. C’était la deuxième fois pour nous mais rien à voir avec la première en 2021 !!!! Petit déjeuner agréable .
Lisa
2 years ago
10.0
Anne
2 years ago
10.0
The Jardin de la Medina was a peaceful and tranquil oasis on the edge of the medina. Rooms are lovely and have a traditional Moroccan vibe. Lovely pool and spa. Nice breakfast and lovely food from the restaurant for dinner. What makes this hotel is the staff who are so courteous, respectful and welcoming. We cannot praise them enough and they go above and beyond.
Regina
2 years ago
8.0
Carola
2 years ago
9.0
Sehr süßes Hotel, man fühlt sich in der Zeit zurück versetzt
Cons: Mein Zimmer hatte kein Fenster mit Aussicht nur in den angeschlossenen Vorgarten. Das Fitnessstudio hatte keine Handtücher und kein Wasser, im Spa wurde nicht auf das gebuchte Treatment eingegangen oder sich vorgestellt.
claire
2 years ago
9.0
L’emplacement entouré de ces magnifiques jardins, l’hôtel est spacieux le rooftop très sympa. Le restaurant est très bon, le spa exceptionnel toute l’équipe est incroyable Fatima et himene, et toute l’équipe de l’accueil et le restaurant vraiment très professionnels très patients, ils ont tout fait pour nous arranger tout le temps, certains des membres de l’hôtel sont là depuis 20 ans. Je retournerai de sûr rien que pour toute l’équipe. Le lit était vraiment très confortable. Je recommande.
Cons: Rien
Laura
2 years ago
10.0
Thank you for the hotel service and hospitality, especially biggest thanks for our wonderful Amin from receiption , we didn’t get to say bye to you and say thanks , from Amina Maha and Laura !
jamal
2 years ago
8.0
L’authenticité et l’amabilité du personnel
Cons: Difficulté de gérer le parking du véhicule. Il faut sérieusement penser au service voiturier et parking réservé à l’hôtel pour ne pas gérer les humeurs des services externes
aghilah
2 years ago
10.0
Bayly
2 years ago
10.0
Good food Good spa Beautiful atmosphere Comfortable room.
Cons: Pool area was quite small and not enough space for all the guests.
Monia
2 years ago
10.0
Mi è piaciuto tutto di questo hotel, posizione, cibo, spa, staff gentilissimo, un oasi di pace, guardino super fantastico ♥️
Cons: Nulla
Susan
2 years ago
9.0
The location is very good and it is indeed an oasis in the Medina. So nice and peaceful once you go through the door into the hotel. Staff are very friendly and was easy to organise an airport pick up as well as a guided tour of the medina, which I would highly recommend doing your first day there. Our rooms were lovely and the pool area very picturesque. This hotel was recommended to us by a friend and I’d certainly recommend it to anyone visiting Marrakech.
Isolde
2 years ago
10.0
Wir genossen die wunderbare und ruhige Anlage mit dem herrlichen Garten und dem hilfsbereitem Personal sehr. Das Frühstück ist abwechslungsreich.
Cons: Leider dauert es etwas länger, wenn man einen Espresso oder so bestellt.
Susanne
2 years ago
9.0
Thierry
2 years ago
9.0
La tranquillité des lieux à l'abri des regards, la taille des chambre, la qualité de la literie et les repas excellents.
Cons: ras
MONIA MONTI
2 years ago
9.0
Mi è piaciuto tutto di questo hotel, la piscina, il giardino è eccezionale, la cucina del Ristorante ottima sia quella più internazionale che quella tradizionale marocchina, abbiamo cambiato camera al terzo giorno di soggiorno e lo staff è stato gentilissimo supportandoci nel cambio della stanza. L'hotel è molto comodo alla piazza principale a piedi si raggiunge facilmente in 15 minuti. Dopo tanti anni a Marrakech questo è l'hotel che nel complesso mi ha soddisfatto maggiormente.
Cons: nulla
Yves
2 years ago
9.0
Ambiance de charme et qualite du service
Nailitto
2 years ago
9.0
Ilse
2 years ago
10.0
John
2 years ago
10.0
David
2 years ago
9.0
Pool, Hammam, friendly staff, location in Kasbah, great breakfast.
Cons: Bathroom drains, stale dinner roll, tip system should have been clarified at check-in (found envelope in room later). Music played in common areas was older US/Euro, not Moroccan.
Jacqueline
2 years ago
10.0
Everything
Thomas
2 years ago
9.0
Sehr freundlicher Service Tolles Zimmer mit Terasse
Cons: Das Hotel ist etwas in die Jahre gekommen, es geben sich aber alle Mühe, dies zu kompensieren. Am Pool kann es wirklich eng werden. Wir hatten aber keine Probleme
Trixie
2 years ago
8.0
Öner
2 years ago
10.0
I wasn’t expecting this much quality. The building itself was amazing, rooms were perfect, staff was very friendly and helpful. We will be back.
Victoria
2 years ago
10.0
This is a beautiful hotel that is a relaxing oasis away from the chaos of the city. The staff were amazing and always very friendly, and couldn’t do enough for you. Our solarium room was fantastic with its roof top terrace with two sun beds and an umbrella. We booked a massage and it was the best massage we’d ever had. The hotel has amazing gardens and much to our delight some resident tortoises which we fed. We also had the wonderful experience of seeing one of the baby tortoises. I read previous reviews and saw the photos but this went beyond all expectations. We loved our stay and didn’t want to leave. Thank you so much to Amina and her team and in particular to Haveed in the restaurant who was a delight.
Cons: That we had to leave!
Andrey
2 years ago
9.0
Dana
2 years ago
8.0