Les Jardins De La Médina
Chain: Not Available
Description
Exotic Gardens and Spa Retreat
Located in Marrakesh’s historical centre, Les Jardins De La Medina offers a serene escape with lush gardens, an outdoor pool, and a rejuvenating spa featuring a hammam and traditional Moroccan beauty treatments.
Mediterranean-Moroccan Fusion Cuisine
Indulge in a culinary journey at the hotel's restaurant and bar, overlooking the picturesque gardens, where you can savor a blend of Mediterranean and Moroccan flavors using fresh, local ingredients. Don't miss the opportunity to participate in Moroccan cooking courses offered on-site.
Convenient Location and Activities
With easy access to Jamaâ El Fna Square and Agdal Gardens, the hotel serves as the perfect base for exploring Marrakesh. Take advantage of the 24-hour front desk to book exciting activities like hiking, horse riding, and local tours. Unwind in the comfort of modern, soundproofed rooms with free Wi-Fi and satellite TV, each offering a shared balcony with scenic views.
Book now for an unforgettable stay at Les Jardins De La Medina.
Sentiment Analysis
Beautiful garden
Friendly staff
Excellent food
Peaceful ambiance
Popular Amenities
Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Availability Side
Solarium Double Room
This bright room with a fireplace opens up into a small pergola. There is a staircase to a spacious terrace with a view of the garden. Guests also re...
Patio Side Double Room
These spacious rooms are traditionally decorated and open onto a private patio with trees and a fountain. They include free Wi-Fi, satellite TV, a min...
Sultane Double Room
This bright, spacious room has a view of the garden and some have a fireplace. Mineral water, a tea service and a basket including a beach towel and s...
Guest Sentiment Categories
Cleanliness
Some concerns regarding insects in the room.
Service
Staff were consistently commended for their friendliness and helpfulness.
Location
Excellent location in the Kasbah and easy access to major attractions.
Room Quality
Some complaints about room comfort and noise levels.
Amenities
Beautiful garden and heated pool, adding to the relaxing environment.
Value for Money
Overall a good value considering the quality of accommodations.
Food and Beverage
Food quality was praised throughout the reviews.
Overall Experience
Guests reported a memorable and pleasurable stay.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease note that all the rooms are under nonsmoking policy.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Reviews (1131)
Marita
3 days ago
10.0
"Les Jardins de la Medina "sont un riad exceptionnel . Le personnel est exceptionnel de gentillesse et de service . Le service à la réception est particulièrement avenant et compétent . Le jardin , les terrasses , le restaurant sont exceptionnels à quelques pas du centre de Marrakech . Cuisine locale authentique ou exotique suivant vos goûts et conseil en vins professionnel .
Cons: Nous cherchons encore....
Nina Hamilton
1 week ago
10.0
It is an oasis of calm with good food and wine and very good service. Rooms were clesn and elrgant dnd rooftop balcony great for sunbathing
Cons: There were not enough umbrellas in pool and dining area. Service was on slow side.
CA
1 week ago
4.0
massage at the spa, property, gardens, pool are beautiful and historical, Different lounge areas.
Cons: Checkin experience was quite disappointing, Location wasn't great to explore the city, didn't feel like it was a 5 star
Juliet
2 weeks ago
9.0
The pool area and gardens are wonderful, it is a true oasis in the medina. The rooms are beautifully decorated and very comfortable. Staff are friendly and helpful, I will definitely be back.
Cons: The service was a little slow on occasion but the surroundings were so lovely and the staff so friendly is was impossible to get too worried about it, it just added to it's charm.
jose
2 weeks ago
10.0
mari
2 weeks ago
9.0
Yuri
2 weeks ago
6.0
Maryvonne
2 weeks ago
10.0
C'est la 2ème fois que nous y venons et nous nous y sentons très bien. De plus, le restaurant est excellent.
Cons: Rien
Alice
3 weeks ago
7.0
The hotel is beautiful, with a great location about a 25 min walk from the main square. The staff were particularly excellent - extremely friendly and helpful.
Cons: Compared to other 5* hotels we’ve stayed in, we felt this hotel was over priced. The TV in the rooms is quite small, and I felt the room didn’t reflect the pictures online - online it showed open fireplaces and a much more spacious area, whereas our room had a small seating area with a sofa. The bed was also 2 single beds pushed together - although there was a mattress topper connecting them, it’s still quite uncomfortable and not what we’d expect when booking a double room. It was also our honeymoon so not ideal. There was also no iron in the room, and we had to call reception who offered us a steamer - this took much longer than an iron would have done which meant we were rushing to get ready. Breakfast options were good, and the food was delicious, however we had to ask for the egg station to be opened on 2 mornings as there were no staff manning it (despite breakfast being open) which was a hassle. Overall, a good stay but not value for money - we’d expect more.
serena
3 weeks ago
10.0
A haven in the chaotic Medina. Authentic, comfortable and calm
serena
3 weeks ago
8.0
Claudia
3 weeks ago
10.0
Xenia
3 weeks ago
10.0
Georgia
3 weeks ago
10.0
The rooms were really spacious, beautifully done up and the beds were very comfortable. Lots of space to unpack which is often overlooked. The shower was powerful and the bathroom was well laid out. The breakfast was fantastic. Beautiful pool and gardens and the tortoise family were regularly entertaining.
Cons: We ordered room service and left the tray outside our door, it was still there two days later until we asked to have it removed. We asked for our children to be close to us, there were on the same side of the hotel but not close at all. Their room smelled of sewage.
Vilis
4 weeks ago
10.0
Zhi Peng
1 month ago
8.0
Emma
1 month ago
10.0
Établissement accueillant avec tout le confort et le service nécessaires pour un agréable séjour!
Martins
1 month ago
9.0
Very pleasent place.
Cons: Bathroom in our room didnt have any natural light and ventilation was poor. But minor detail really.
Yohann
1 month ago
9.0
Très bel hôtel, de belles prestations, avec une équipe aux petits soins, une très belle piscine et un jardin qui fait la différence ! Les soins au Spa sont top ! Idéal pour décompresser !
Cons: Emplacement moins central que certains Riad, mais il reste à seulement 20 minutes à pieds du centre et du souk, mais idéal pour être au calme.
Eirini
1 month ago
9.0
Omar
1 month ago
9.0
CHANET
1 month ago
9.0
Jenn
1 month ago
10.0
Tulay
1 month ago
10.0
The staff was exceptionally nice and accommodating, the space is a calm oasis and felt like home. The food was wonderful, and they have resident cats.
Cons: Can't think of anything,I just wish we could have stayed longer.
Michael
1 month ago
10.0
Staff wonderful and helpful, restaurant excellent, two terraces off my room were a delight.
Cons: Hotel far from the central portion of the Medina.
Christopher
1 month ago
10.0
Manon
1 month ago
7.0
Anne
1 month ago
10.0
Le charme du jardin, la chambre grande et au calme alors que l'agitation de la Medina est juste dehors; le dîner délicieux avec un service attentionné et irréprochable...sans compter un musicien de guitare marocaine hors-pair pour accompagner le repas en douceur.
Irina
1 month ago
9.0
Delightful garden. Delightful restaurant staff. Lovely warm room with lots of light.
elisa
1 month ago
6.0
Posizione, charme, giardino
Cons: Camere ristrutturate sommariamente, riscaldamento non buono
Rachel
1 month ago
10.0
A tranquil paradise within the hustle and bustle of the medina.
Cons: If you love interior design this place has it all. Everything is thought out and intentional. Stunning tiles, lamps, and decor just wow!
Louise
1 month ago
9.0
Thomas Werner
1 month ago
9.0
Wunderschöner Garten und tolle Zimmer, großzügiges Frühstücksbüffet
Cons: Das hoteleigene Restaurant war nicht wirklich gut.
Vanya
1 month ago
10.0
Marjolijn
1 month ago
9.0
Heel rustgevend sfeervol en sereen. De kok is geweldig!
Marjolijn
2 months ago
8.0
Het restaurant en de natuur
Cons: Een kamer had weinig ramen de andere een rioollucht en een geluidsoverlast vanwege verbouwingen. Lagen haren nog vd vorige gasten
Chloé
2 months ago
9.0
La beauté du lieu, bâtiments et jardins, l’accueil exceptionnel tout au long de notre séjour Nous y reviendrons
Cons: Emplacement un peu loin du cœur de la Médina, à savoir
Marla
2 months ago
10.0
Michael
2 months ago
8.0
Loved our room and the facility. The hallways were a bit dusty, but the rooms were very stylish and clean!
Cons: Besides one bartender who was amazing, the staff at the restaurant and pool were not very friendly or speedy. Often slightly rude.
Robin
2 months ago
10.0
The whole experience was exceptional from the start to finish. The staff could not help enough, especially when it came to dealing with the gluten intolerance, providing freshly made and tasty gluten free bread at every meal. The Spa was excellent value, and the whole hotel was a welcome and relaxing escape from the city.
Cons: Nothing
Johnson
2 months ago
10.0
Everything. There is nothing to fault or criticise. The gardens are stunning, the service exceptional, pool beautiful, rooms lovely. The food was special.
Cons: Nothing.
isabelle
2 months ago
9.0
L’emplacement, le calme , la qualité et la gentillesse du service , le raffinement de la nourriture .la quiétude , les soins et le massage de Fatima véritable professionnelle . Le sourire de tout les membres du personnel . La chambre spacieuse et idéalement placée Tout est mis en œuvre pour se ressourcer et passer un moment inoubliable . Le chat maître de la maison.
Cons: J’ai tout apprécié . Merci à tous de ce bon moment hors du temps.
Merete
2 months ago
8.0
ESPOSITO
2 months ago
9.0
Vörös
2 months ago
10.0
Неделчева
3 months ago
9.0
Jānis
3 months ago
10.0
The garden and the room was amazing
Hilde W
3 months ago
8.0
Mooie riad, verzorgde kamers en zwembad
Cons: Slechte geluidsisolatie
ALESSIA
3 months ago
9.0
Nadia
3 months ago
10.0
Petit déjeuner extraordinaire
Cons: Rien
Eda
3 months ago
8.0
Gillian
3 months ago
10.0
The staff were exceptional. The food was delicious.
Louise
3 months ago
10.0
Gorgeous property. Quiet and peaceful. Loved the bar with the guy playing music
Cons: Nothing
Rebecca
3 months ago
8.0
Nice pool , nice restaurant. Lovely room
Li
3 months ago
10.0
Beautiful garden and pool area. Also very good restaurant and hammam.
Cons: It was a bit pricey but the service and room was excellent
Georges
3 months ago
10.0
Aidan
3 months ago
9.0
Marda
3 months ago
7.0
Good choice of food.
Cons: Espresso machine broken - Moroccan coffee awful. Not all available when I first arrived
Isabelle
3 months ago
6.0
tres beau Ryad et chambres magnifiques
Cons: Le bruit des travaux dans un riad voisin. Marteau piqueur toute la journee et zero geste commercial de l hotel qui me repond que les travaux ne sont pas de leur fait…
francoise
3 months ago
9.0
Le jardin, le Confort, l’accueil, l’emplacement
Cons: Tout est bien
Aoife
3 months ago
10.0
Beautiful hotel, excellent friendly staff and perfect location.
daniela
3 months ago
10.0
Marie
3 months ago
9.0
Antonio
3 months ago
10.0
Marlene
3 months ago
9.0
Virkelig dejligt sted. Den skønneste have. Det sødeste og mest imødekommende personale
Cons: Rygning. Jeg undrer mig over hotellets rygepolitik. Der måtte ryges/vapes ved både poolområdet og restauranten, hvilke var til stor gene. Hotellet har så mange små områder, hvor man kan trække sig hen for at ryge. Vi var der på et tidspunkt hvor en gruppe røg cigarer hvilke chikanerede alle omkring poolen. Der blev ikke taget hensyn til de familier med børn der var der eller nogen af os andre. Det samme var gældende i restauranten hvor man sidder og nyder dejlig mad omringet af et selskab på 6 som oser på deres cigarer. Dette er desværre et kæmpe minus
Alexandra
3 months ago
9.0
TATIANA
3 months ago
10.0
L’accueil et le personnel Le Spa Le Jardin Le petit-déjeuner
Colette
3 months ago
10.0
Room and bathroom, gorgeous furniture and lighting. Very comfortable bed. Beautiful garden setting. Excellent spa treatment.
Wendy
3 months ago
10.0
Sandra
3 months ago
10.0
Everything! This hotel / Riad was perfect for our 3 night stay. Delighted we stayed in an authentic Moroccan accommodation. Situated a 15 minute walk from El Fnaa Square, it is a welcome oasis of calm after a day exploring the vibrant city. Breakfast was outstanding and staff could not be more helpful. We had dinner on two occasions and it was really good. We also enjoyed a hammam treatment in the hotel spa - fantastic way to end a trip to Marrakech.
Conny
3 months ago
9.0
Kanon frukost, fantastisk trädgård
Ghislain
3 months ago
10.0
Tout
Thomas
3 months ago
10.0
Le cadre, l'hotel et le service du personnel
Cons: Prix un peu élevé, manque de Smart TV dans les chambres pour bénéficier de Netflix...
Brigitte
3 months ago
9.0
Guy
3 months ago
8.0
Goed ontbijt , supper vriendelijk en behulpzaam personeel
Cons: Paar probleempjes bvb met verwarming en met raam dat moeilijk te sluiten was , doch alles super snel opgelost .
Lily
3 months ago
10.0
Petya
3 months ago
9.0
Beautiful hotel, a peaceful escape in the heart of the Medina. Everything was tranquil! You could hear lovely bird songs, the garden in the hotel is exceptional as well as the stunning rooftop patio. The restaurant was also very nice, great quality. We had massages and hammam and both were excellent. Everyone is very nice, warm and helpful!
3 months ago
10.0
ארוחת בוקר נהדרת, צוות מדהים והמקום פשוט חלום! קרוב להכל בלב המדינה, ממש גן עדן באמצע העיר. מומלץ מאוד!!!!
Nicolas
4 months ago
9.0
Chris
4 months ago
9.0
Vanessa
4 months ago
8.0
Personnel attentionné et bienveillant. Accueil chaleureux. Confort et propreté 👌
Cons: Rien
Robin
4 months ago
8.0
Penny
4 months ago
10.0
The gardens, the pool area were lovely an our room was exceptional.
Hiromi Nathalie
4 months ago
4.0
Good location, nice room, great breakfast, friendly staff
Cons: Generally speaking, I think there are better options for the same price. I wanted to treat myself after an exhausting trip across Morocco and also booked additional treatments like Hammam, etc. The staff was friendly but totally disorganized. Even after reconfirming all my bookings it didn’t work out properly which was really frustrating. I think that shouldn‘t happen for a place where you spend such amount of money.
Alaa
4 months ago
10.0
Gabriel
4 months ago
10.0
Isabelle
4 months ago
10.0
Hôtel cinq étoiles au cœur de la médina, jardin luxuriant magnifique, restaurant gastronomique exceptionnel, ambiance musicale très agréable. Petit-déjeuner parfait.
Cons: Rien, tout était parfait.
Renovboat7
4 months ago
5.0
Personnel et porche du centre
Cons: Cafard dans tous l hotel Nous avons ramené des cafard en France
Joël
4 months ago
10.0
Absolument tout Emplacement .personnels .propreté
Cons: Rien .
boo57
5 months ago
8.0
Le magnifique jardin, l'accueil et un personnel au petit soin. Le petit déjeuner, snacking et dîner que nous avons pris étaient de qualité. La piscine chauffée. Literie confortable. Wifi performant.
Cons: Problème de bruit extérieur (compresseur, clim, ?)dans notre chambre côté patio. La directrice nous a changé de chambre mais toujours côté patio. Le bruit était moins fort mais pas inexistant.
Tan
5 months ago
10.0
Heel mooi hotel, goed verzorgd, prachtige tuin, vriendelijk personeel en lekker eten. Op 30 min wandelen van het Djema el Fna plein en de souks. Ook een verwarmd zwembad. Ik wil zeker terug komen naar deze oase van rust in het prachtige maar ook hectische Marrakech!
Cons: Niets. Het bed was naar mijn smaak een beetje te hard maar voor mijn man niet. In de ontbijtzaal zou iets meer licht mogen zijn.Maar dat zijn details
Andrea
5 months ago
10.0
La camera pulita e la spa
Cons: Tutto perfetto
Agata
5 months ago
8.0
Piękny ogrod, podgrzewany basen, oaza w głośnym Marrakeszu.
Cons: Śniadanie w ciemnej restauracji, mało uwazni pracownicy recepcji, pokój wyraźnie gorszy niż na zdjęciach danej kategorii na booking.com
Jean François
5 months ago
9.0
Tout 🤷♂️, l’endroit. Le personnel, la chambre, le calme, que dire de plus…
Cons: J’ai tout aimé 🤷♂️
Lizsa
5 months ago
10.0
El hotel es un remanso de paz, muy tranquilo a pesar de estar en el centro de la ciudad, es un paraíso. Me encantó el trato a los animales, tienen una gatita muy bien cuidada.
Cons: Algún bicho que otro en la habitación. Nada grave y además se debe al hermoso jardín
Harry
5 months ago
10.0
The property was in an ideal position. We enjoyed walking around the area with a guide seeing all the amazing buildings. We stayed in a Sultane double room which had a wrap around balcony. The room was on the top floor and it was as though we were amongst the trees. It was wonderful to hear the birds sing. The food (breakfast, lunch and dinner) was all amazing. The chef would not be out of place in a top London restaurant. The staff were wonderful.They were so helpful and eager to please.
Cons: Nothing. Everything was first class
Emily
5 months ago
10.0
Rafael
5 months ago
10.0
Phenomenally Hotel
Kathy
5 months ago
10.0
Just amazing!
Claire
5 months ago
10.0
Loved our stay here. Peaceful and relaxing hotel with great staff.
Nicholas
5 months ago
10.0
Location in the Kasbah, excellent restaurant, view of the Atlas Mountains and exceedingly friendly staff.
Stephens
5 months ago
10.0
Service was top notch. Location is fun but requires a bit of walking to the souks. Restaurant was excellent. Ate there both nights.
Birgit
5 months ago
9.0
Ein kleines Paradies, wunderbare Lage, gutes Essen, sehr angenehmer Aufenthalt im Hamam mit Massage
Cons: Service teilweise etwas chaotisch, aber immer sehr nett
ORLA
5 months ago
10.0
Monika
5 months ago
10.0
Lefebvre
5 months ago
9.0
Le petit-déjeuner est le meilleur qu'on ait eu lors de nos 16 jours au Maroc. Le personnel de l'hôtel est très agréable et professionnel. Les lits sont très confortables, l'espace avec le balcon privé, le hamac et la douche extérieure est un vrai rêve! Il y a plusieurs petites attentions très appréciées. Le jardin aussi est un rêve en lui même, et on peut y consommer de l'alcool en toute intimité. Nous sommes arrivés avant l'heure du check-in et nous avons pu profiter de la piscine. Il y a aussi une petite boutique qui peut dépanner (par exemple pour de la crème solaire ou maillot de bain, car nos bagages sont arrivés après nous...) Tout nous a plu vraiment.
Cons: Lorsque nous y avons été il y a eu des petits problèmes de plomberie et on n'a pas eu d'eau froide pendant quelques heures, et il y a aussi eu un peu de bruit près de la piscine dû aux travaux. Puisque l'établissement et tous ses services et consommations sont quand même chers, une consommation offerte aurait été appréciée pour ces désagréments.
Lilian Sophie
5 months ago
8.0
Das Riad ist wunderbar, wie eine Oase. Sehr schön eingerichtet mit bequemen Betten, das Personal sehr freundlich. Die Ausstattung ist gehoben und geschmackvoll, besonders schön auch die Bar mit offenem Kamin. Die Behebung der kleinen Kritikpunkte unten würden das Erlebnis vollkommen machen.
Cons: Der Service ist sehr freundlich, aber manche Dinge gehen unter oder wirken etwas umständlich. Am Buffet sollte beispielsweise immer genügend und vollständiges Besteck bzw. Geschirr vorhanden sein. Es fehlten aber immer kleine Gläser für Marmelade oder kleine Löffel, bespielsweise. Aber die Kellner waren ausnahmslos freundlich und zugewandt. Im Bad könnten die Handtücher mal ersetzt werden; die haben schon bessere Zeiten gesehen. Bei dem gehobenen Preis sollte das selbstverständlich sein.
WENDY
5 months ago
7.0
Position in the Médina, walking distance to sites. Oasis of calm.
Cons: Sadly new management whilst we were there. Very unhappy staff Food was late arriving , and had be kept warm and was hard and dry.
Miguel Angel
5 months ago
9.0
Todo en general
Simone
5 months ago
9.0
Pool very comfortable, great breakfast and nice room. All good !
Cons: I liked everything, can't wait to be back !
Ignat
5 months ago
9.0
Cute location with beautiful gardens, good breakfast, nice terrace, friendly staff!
Cons: The restaurant service was sometimes too slow
Matteo
5 months ago
9.0
Accogliente, una piccola oasi
Kali
5 months ago
4.0
The staff was ok but what I thought I was going to get versus what I actually received was a bit disappointing.
Cons: I was traveling with a friend and booked a deluxe double room. The first room we were shown was spacious and decent, but it didn’t have a double bed as requested. The staff said they would upgrade us, but the new room ended up being smaller, with a tiny bathroom and two single beds pushed together to make one. The phone in our room didn’t work, so we couldn’t reach the front desk for help with things like arranging an earlier airport transfer or assistance with our bags. We had to carry our luggage down ourselves in a very small elevator. We decided to eat off the property and didn’t spend much time using the hotel amenities. Since we were only there for one night, it was fine but for the price, I wouldn’t stay here again.
Callum
6 months ago
9.0
Roland, Thun
6 months ago
9.0
Joseph
6 months ago
6.0
Very courteous staff, prompt response
Cons: Rickety fittings, food choice, a bit pricey
Federico A.
6 months ago
8.0
Riad molto silenzioso nella zona sud della Medina di Marrakesh. Bellissimo cortile con tanta vegetazione e una piscina molto grande. Colazione a buffet molto buona e completa. Camera spaziosa e silenziosa con accesso diretto al cortile.
Cristiana
6 months ago
10.0
This is a beautiful hotel within the walls of the Medina (old town), located in a quieter area. It’s within walking distance of all the main attractions, but if you’re feeling tired or it’s too hot, it’s easy to catch a taxi. The hotel is a little oasis amid the chaos of the Medina. The rooms are modern and spotlessly clean, with a huge and very comfortable bed. All the common areas meet the standards of a true five-star hotel.
Aurelie
6 months ago
10.0
Amaia
6 months ago
10.0
LEAH
6 months ago
10.0
From the moment we checked in, we were met with incredible kindness and attention - greeted with a welcome drink and sweet treats. Our room was large, comfortable and had a beautiful balcony which allowed us to enjoy the peace and quiet of Moroccan paradise outside the hustle and bustle of the medinas/souks. The beds and pillows were comfortable and perfect to come home to after busy days of touring. The bathroom and shower was comfortable with good water pressure and products. There is a beautiful pool area and chairs to lay out. The daily breakfast was amazing - very big selection of food and I especially loved the omelet/egg bar where you could decide what you wanted to eat that morning. The service in the restaurant and the front desk was 5 star, specifially Taoufik and Hafid - Zouhair (our favorite waiter) was friendly and anticipated any need in the breakfast before we knew we needed it! Abdeljhafour and Zakaria were also great. Overall, I would highly recommend this riad for a unique and authentic experience in Marrakech - comfortable, great location - walkable to everything! Also - loved that the taxi could drop us and pick us up right in front of the riad, so no need to travel far with luggage!
Cons: everything was wonderful.
Jerome
6 months ago
9.0
Clean, location, friendly
Cons: The windows in our room
Marta
6 months ago
10.0
Veronique
6 months ago
9.0
L’emplacement, le confort de la chambre Le petit déjeuner copieux et varié Le calme
Cons: L’organisation des serviettes de bain de la piscine
maria luisa
6 months ago
10.0
Vikki
6 months ago
8.0
The staff, pool area, cooling mist!, breakfast, rooftop (softer lighting required). Garden areas.
Cons: The spa area was tired in places (nail space). Does not meet the standard of the rest of the hotel. The bed sheets, very clean but very crispy!!
Stephanie
7 months ago
10.0
Le lieu avec un magnifique jardin
Cons: Rien
jane
7 months ago
10.0
We stayed in a solarium room which was one of the nicest rooms we've ever stayed in. Breakfast was very good indeed and the spa experience was also fantastic. A lovely tranquil retreat from the madness of Marrakech!
Vanessa
7 months ago
10.0
nicolo
7 months ago
6.0
Helena
7 months ago
10.0
Foi um dos melhores hotéis em que já me hospedei. Realmente, um oásis no meio da Medina. A natureza do espaço é o ponto alto. Jardins lindos e frescos por todo o lado. Equipe atenciosa, gentil e impecável. Camas, lençóis e travesseiros perfeitos. O spa incrível!! A piscina lindíssima! Recomendo 100% essa hospedagem para sua estadia :)
Cons: Não amei de paixão o café da manhã. Acho que poderia ser melhor para o nível do restante do hotel.
clare
7 months ago
10.0
Relaxing gardens & pool make this a gem
Tracey
7 months ago
10.0
Beautiful gardens and tranquility. Breakfast was very good. Comfortable rooms and very helpful staff.
Cons: Nothing.
liam
7 months ago
1.0
The riad is beautiful
Cons: Air con was broken. Refused to fix it or move me rooms. I had to check out the hotel at 8pm and move hotels. Awful from the staff they’re very very rude. I also had an item stolen from my room and they refused to look into it.
Sanae
7 months ago
10.0
Nathalie
7 months ago
10.0
Tou jours un plaisir de séjourner dans cet hôtel
HANS RUDOLF
7 months ago
9.0
robert
7 months ago
10.0
Great
James
7 months ago
10.0
The boutique feel and the sumptious sultan rooms. Close to the main square in Marrakesh yet peaceful. The staff were wonderful.
Cons: Nothing
Gordon
7 months ago
8.0
The location in the medina is just what we wanted being in the old part of Marrakech. The hotel garden surrounding the outdoor restaurant and swimming pool was an oasis of greenery and calmness. The staff at the Reception Desk, Restaurant and bar were all extremely friendly and helpful. The only negative was our Superior room. We chose this room based on the pictures on the Expedia website which were the newly Refurbished rooms ours was not and was rather dark shabby. Although kept very clean it was not what I was paying for and it did not spoil our holiday in Marrakesh. I believe the price of the room should reflect what you are actually getting.
SANDRA
7 months ago
9.0
L’emplacement, la propreté, le calme sauf si vous avait lors du séjour un enfant mal élevé qui hurle du matin au soir y compris dans la piscine mais ce n’est pas du ressort de l’établissement 😁
Cons: Ras
Christophe
7 months ago
8.0
Anshu
7 months ago
8.0
It was a nice place to stay for four days. The area around the room and dining area was very nice, lots of nature.
Cecilia
8 months ago
9.0
Very charming
Maria Margarethe
8 months ago
10.0
Christophe
8 months ago
9.0
L’amabilité du personnel l’endroit est magnifique
Waqas
8 months ago
10.0
What can I say, this was one of the best holidays and services from a hotel we’ve had the pleasure of experiencing.
Denis
8 months ago
10.0
L’amabilité de l’équipe, la qualité du restaurant, le jardin avec ses différentes essences de plantes, l’architecture des bâtiments, la piscine déserte aux heures creuses.
Cyrille
8 months ago
10.0
Le calme , entendre les oiseaux au réveil , les magnifiques jardins , le personnel au top tjs prêt à rendre service , une de mes filles étaient malade, et qq un m’a amené à la pharmacie , ils demandent toujours de nos nouvelles et c’est sincère . Le restaurant est bon , la soupe thaï une des meilleures que j ai pu savourer étant fan et connaisseur de cuisine asiatique . Couscous et tajine très bon . J étais venu il h a 12 ans et c’était un réel plaisir de revenir et de retrouver cette qualité de service. Les massages sont excellent rapport qualité /prix ( très abordable ) ma femme et mes filles ont apprécié.Tout comme moi le service rasage crâne et barbe . J’oubliais l accueil à l arrivée lors du checking … on nous invite à se poser dans les jardins avec serviette fraîche , des pâtisseries , un jus excellent et on nous demande de choisir parois des senteurs laquelles on préfère pour nous mettre chaque soir sur nos oreillers . MAGNIFIQUE .
Cons: Juste embêtant qu il n y ait pas de fer à repasser dans les chambres et de réclamer tous les jours . Et un peu de bruit car des travaux de rénovations mais en rien ça n a changé la qualité du séjour .
Guillaume
8 months ago
10.0
Un service remarquable de la part d'un personnel très professionnel.
Cons: Rien
Mélissa
8 months ago
10.0
Tout fut parfait
Camil
8 months ago
10.0
Everything, starting from the welcoming staff, gardens, food and room. The swimming pool is great and the cat cubs in the garden adorable.
stefano
8 months ago
7.0
Ingrid
8 months ago
8.0
Ruime kamer, goeie airco, super bed, prachtige badkamer. De bediening en voorzieningen aan het zwembad. Service top. Oase van groen, super onderhouden
Cons: Ligstoelen wat verouderd
Marine
8 months ago
10.0
Tout
Regina
8 months ago
10.0
The staff were welcoming and fabulous The rooms were gorgeous the beds and pillows super comfortable Pool and pool area beautiful and relaxing a fabulous way to escape from the heat, hustle and bustle of the Medina
Cons: Nothing we loved our stay
Larissa
8 months ago
10.0
Nicole
8 months ago
8.0
De mooie tuin met verborgen rustige plekken, het ontbijt, behulpzaam personeel, zeer vriendelijke dame bij de manicure.
Cons: Problemen met de airco.
Thibaut
8 months ago
10.0
Tout a été parfait de l’accueil Check in au check out. Nous avons expérimenté beaucoup d’hôtels ces dernières années, dont des palaces, et cet hôtel n’a pas a rougir. Les prestations sont excellentes, le personnel j’en parle même pas ( aimable, serviable, sympathique et très souriant ) Les prix ne sont pas du tout excessifs. Je ne parle meme pas non plus des soins hamman et spa ( je pense qu’ils font partie des meilleurs di ce n’est le meilleur que nous avons expérimenté jusque là). Si nous devons revenir à Marrakech, nous reviendrons dans cet hôtel.
Cons: Rien tout a été parfait du début à la fin
Paulo
8 months ago
10.0
Tudo
Cons: Nada
Corinne
9 months ago
9.0
Le lieu est magnifique et décoré avec beaucoup de goût. Un très bon moment de détente. Le personnel tant à l’accueil que le service restauration et hôtellerie sont très prévoyants et sympathiques. Nous n’avons manqué de rien.
Cons: Le spa et plus particulièrement le massage en duo. Les deux masseuses parlaient entre elles et rigolaient. Pas idéal pour un massage détente. C’est dommage.
Oumaima
9 months ago
9.0
Pierpaolo
9 months ago
10.0
J’ai passé 4 jours magnifiques aux Jardins de la Médina et je ne regrette absolument pas mon choix, alors qu’au départ j’hésitais avec des hôtels plus réputés à l’Hivernage. 😍 Les points que j’ai adorés : • Localisation idéale, à la fois proche de la médina (10/15 min d’une marche très agréable dans le quartier de la Kasbah) et facilement accessible en voiture depuis l’aéroport. • Luxe sobre des chambres, très spacieuses et confortables : j’avais réservé une chambre standard et elle était immense. Très propre et avec une climatisation efficace et silencieuse. • Un personnel exceptionnel, toujours sympathique, serviable et avec un mot gentil pour chaque client. • Un restaurant ultra pratique, avec une cuisine variée et excellente, à des prix très honnêtes compte tenu du standing et de la qualité servie (et des prix exagérés pratiqués par beaucoup). • Une adresse assez intimiste, qui offre un vrai sentiment de calme et d’exclusivité, loin des grands hôtels impersonnels. Le lieu est splendide : on entend les oiseaux chanter toute la journée, ce qui donne l’impression d’être dans une oasis au cœur de Marrakech. ✅ Franchement, un séjour parfait – je recommande à 100 %.
Rhys
9 months ago
10.0
Outstanding place, the staff were exceptional and what a great location ⭐️⭐️⭐️⭐️⭐️
Salvador
9 months ago
10.0
Un auténtico oasis en medio de la medina de Marrakech, tal y como aparece en las fotos. Sin duda, un lugar al que volveríamos sin pensarlo. El personal es muy amable y siempre dispuesto a ayudar. Reservar el taxi del hotel tanto para la llegada como para el regreso al aeropuerto fue un gran acierto: cómodo, puntual y sin complicaciones. El restaurante también merece una mención especial, con comida muy variada y un ambiente encantador junto a la piscina.
Selma
9 months ago
10.0
Les Jardins de la Medina is a peaceful oasis in the heart of Marrakech, combining traditional charm with modern comfort. Our room was spacious, beautifully decorated, and the bed was exceptionally comfortable. The lush gardens, warm staff, and live music at the restaurant on Thursdays, paired with delicious food, made the stay unforgettable. A brochure (or QR code) in the room with key information and a brief history of the hotel would be a great addition.
Kaoutar
9 months ago
10.0
Letterlijk alles! De omgeving, het personeel, het eten in het restaurant, de sfeer. Ik ben helemaal tot rust gekomen!
Cons: -
Hans Henrik
9 months ago
9.0
Eleanor
9 months ago
9.0
Cristina
9 months ago
8.0
Melanie
9 months ago
9.0
Nicole
9 months ago
10.0
Everything was beautiful .
Cons: Nothing.
Eric
9 months ago
10.0
Les Jardins de la Médina sont un lieu absolument idyllique. Vous entrez dans un véritable havre de paix, où vous pourriez rester des jours en apesanteur, à écouter le chant des oiseaux, comme une volière à ciel ouvert, à regarder traverser les tortues sur la terrasse, à caresser le chat qui se prélasse sur un coussin ou sur les carreaux par-ci par -la, à refaire dix fois le tour des jardins, et monter sur le toit terrasse qui offre encore d autres points de vue et espaces merveilleux pour rêver, respirer, regarder, écouter et observer au loin le dédale des toits de Marrakech, entre les rames des palmiers, qui laissent entrevoir la Koutoubia tout au fond. On est dans un jardin merveilleux, protégé, chouchouté. Le personnel est absolument gentil et disponible, la piscine absolument merveilleuse, au milieu des grands arbres, et le petit déjeuner copieux, typique et fabuleux. La chambre elle-même était un bonheur tellement elle était décorée avec goût, c est un vrai luxe. Une mention spéciale aussi pour les repas merveilleux pris sur la terrasse, et la cuisine exceptionnelle du Maroc qui est ici maniée et remaniée avec goût et originalité. Tout était parfait et vraiment dans le moindre détail, si bien que chaque coup d'oeil vous semble être de l'ordre de l'œuvre d'art. On ne s'en lasserait jamais et on en prend plein les yeux, encore et encore. Merci aux Jardins de la Médina de nous avoir offert ce séjour inoubliable. Nous recommandons vivement bien sûr !
Cons: Rien
COLOMBEL
9 months ago
9.0
Très bon
Joe
9 months ago
9.0
La piscine le restaurant et le calme.
Cons: Malheureusement les transats autour de la piscine n'étaient pas très propres et beaucoup de fientes d'oiseaux.
Thomas
9 months ago
8.0
Die Mitarbeiter sind hilfsbereit und freundlich. Beim Frühstück sind ein paar Kellner etwas langsam und auch nicht so gut ausgebildet.
Cons: Total unverständlich ist der Umstand, dass das Restaurant nicht klimatisiert ist und, bei 40 Grad Hitze, nicht mal Ventilatoren aufgestellt werden. Die Wasserdampf-Düsen laufen den ganzen Tag, wenn aber niemand da sitzt. Abends waren sie ausgeschaltet und man geschwitzt wie verrückt. Das Wasser im Pool hatte eine leicht bräunliche Farbe, was den Schluss zulässt, dass es nicht sehr sauber ist.
Torsten1960
10 months ago
9.0
Bei dem Hotel handelt es sich um ein relativ großes Riad. Von der Straßenseite völlig unscheinbar, versteckt sich im Innenhof ein sehr schöner Garten mit Swimmingpool und verschiedenen Sitzecken. Unser Zimmer hatte zusätzlich eine kleine private Terrasse mit Tisch und zwei Stühlen. Die Ausstattung des Raumes war durchaus in Ordnung, wenn auch etwas in die Jahre gekommen, was aber nicht störend war. Das Bad war sauber, sowohl eine Wanne als auch Regendusche und Brause waren vorhanden. Wir haben dort drei Nächte verbracht und abends jeweils im Hotel gegessen. Sowohl Frühstück als auch Abendessen waren sehr gut. Das Personal war überaus freundlich.
Cons: Die Umgebung des Hotels in der Kasbah war nicht gerade toll. Die Gassen laden nicht unbedingt zum Bummeln ein und nette Straßencafes oder Restaurants mit Tischen vor der Tür sucht man vergebens. Da unterscheidet sich Marokko doch stark von Spanien oder Italien.
Frederick
10 months ago
8.0
MAR
10 months ago
8.0
Me gustó el entorno , la delicadeza que ponían en todo lo que hacían , la entrada la bienvenida , el restaurante , las zonas comunes fascinante, el desayuno, el lujo exquisito de su jardín , la cama confortable y la habitación amplia
Cons: El baño se encharca el plato de la ducha , resultó incómodo. La ducha por obligación era más rápida, con lo cual no era necesario que pidiesen nuestra colaboración para ahorrar agua. El secador No funcionaba si no mantenías apretado el pomo . Incomodo. Me alojaría de nuevo si llevase mi propio secador y si no me importase la ducha rápida y poco confortable. Un establecimiento refinado y exquisito que por culpa de esos dos detalles no puede ser extraordinario
Christophe
10 months ago
9.0
Le calme la beauté et l entretient de l établissement ainsi que la gentillesse du personnel Super restaurant
Benoit
10 months ago
10.0
belle piscine et chambre très spacieuse
Cons: Chambre un peu sombre
Debbie
10 months ago
10.0
Beautiful oasis in the middle of the Kasbah a delight to come home to after a day of sighting seeing/ medina . Tropical gardens and bird song . Lovely pool and food . Not yo Big too.
Cons: Nothing !
Lepygargue
10 months ago
10.0
Joana Monteiro
10 months ago
9.0
The pateo and rooms are beautiful. The ambience is quiet and charming, it feels like a little oasis. We also loved the breakfast and the food at the restaurant. The staff was nice. We did have a problem with our room but everything with the help of the manager who was very helpful.
Cons: A bit far from the main attractions
amourite
10 months ago
10.0
Mihai
10 months ago
9.0
Michael
10 months ago
8.0
Aa Ron
10 months ago
6.0
Other than convenience to major attractions, it was an average hotel. The ambiance was nice but the property showed signs of aging. Some of the restaurant staff were unfriendly but others excellent. Hit or a miss.
Aysen
10 months ago
6.0
Odamız güzeldi
Cons: Temizlik yeterli değildi.restaursnt personeli kibar değildı.Otelde kaldığımız derece komsu binada balyoz ve matkaplı inşaat vardı.Bu odanın satılmasını gerektiğini resepsiyona söyledim
Ravi
10 months ago
10.0
Everything! Location, luxury, beds, sheets, the fragrance, food,hospitality, staff. Everything and everyone was top notch!
Cons: Everything was great.
Sandy
10 months ago
7.0
Merve
10 months ago
7.0
Hugo
10 months ago
9.0
Calm setting, with all services available and very kind staff.
Cons: Restaurant food is not very consistent, we had great meals and some were less so.
Ines
10 months ago
10.0
Este hotel é um pequeno oásis dentro da Medina. Um antigo riad que é um verdadeiro jardim de beleza, frescura, natureza, cheiros e sons. Com uma decoração à altura, conforto e limpeza, este é um hotel que recomendo para finalizar uma visita a Marraquexe e usufruir também da sua localização e simpatia dos seus colaboradores, que nos fizeram sentir em casa.
Cons: Gostámos de tudo.
IVAN
10 months ago
10.0
Le charme d'un l'hôtel pas trop grand avec tout à disposition, piscine, confort, repos, détente, avec un restaurant à la hauteur et un personnel attentionné.
Cons: Dans les faits, rien.
Anne-Mariama
10 months ago
9.0
Andreea
10 months ago
9.0
Les Jardins De La Médina is a gorgeous oasis in the busy town of Marrakech. With it's stunning palm trees, big pool and pool bar, it really is a sign for sore eyes. Our room was huge, it has a private balcony and a super king size bed. They come by your room twice a day - in the morning for clean-up and in the afternoon for some additional pampering. Breakfast is buffet style - a lot of options to pick from both cold and warm. Lunch and dinner options have good prices, great options depending on diet and preference. We did a couple's Hamam, I had a full deep-cleanse facial and my husband had a haircut and a professional shave - all of which were great!
Cons: The hotel leans more toward the old-school vibe. Their schedule for the restaurant is fixed and quite confusing: you can't eat whenever you want and also food options change dramatically between lunch and dinner. We ended up waiting until dinner to eat again after breakfast, which was not great. Breakfast is also underwhelming - I was expecting something a bit nicer given the price point and overall quality of the hotel. Drinks are very expensive at the bar and they seemed a little short staffed as it did take a really long time to get things delivered. You are also quite far out from the centre which is a plus and a minus - we enjoyed staying just on premise but you are then limited to their facilities the whole day!
PIERRE
10 months ago
10.0
Peter
10 months ago
10.0
It was a sophisticated magical gem with refinement and perfection from the minute you step in to when you finally have to leave.
Cons: Nothing
Maria
10 months ago
10.0
Dennis
10 months ago
10.0
Laura
10 months ago
10.0
The hotel is a hidden oasis right inside the old walls of Marrakesh. Each room is different and beautifully designed. The hotel is calm and tranquil. The breakfast, lunch and dinner we ate at the hotel was amazing. We tried two treatments and a harman at the spa which was out of this world.
Cons: The service was a little slow.
Patrick
10 months ago
9.0
Très bel établissement. Le lieu est reposant, très calme à l'écart de l'effervescence. La végétation luxuriante avec ses nombreux oiseaux, tortues et chats. La piscine est un atout.. très agréable de s'y rafraîchir. Très bon petit déjeuner et le personnel pro très aimable et attentionné. Nous sommes partis à regret.
Cons: Imprévu à l'arrivée. La chambre réservée n'était pas disponible mais le problème a été résolu le soir même par la direction.
Dorothee
11 months ago
8.0
Un veritable havre de paix avec son jardin arboré et sa piscine, nombreuses petites attentions
Cons: Longue attente à notre arrivée. Cocktails vraiment très moyens pour le prix
Olivia
11 months ago
10.0
Pierre-Olivier
11 months ago
10.0
Un jardin d’Eden dans Marrakech vraiment magnifique et hors du temps… La gentillesse du personnel est exceptionnelle !
Philippe
11 months ago
10.0
Justine
11 months ago
9.0
Thomas
11 months ago
10.0
David
11 months ago
10.0
The location was about 20 minutes walk from the medina which was ideal as it was a quiet place to relax when not exploring. The breakfast was a very good buffet breakfast with omelettes made to order. The gardens and pool area were beautiful and quiet. The staff were fantastic, very helpful and pleasant. If I were to return to marrakech I would stay here again without a doubt.
Kate
11 months ago
10.0
Oasis of calm, friendly staff, traditional charm
Mark
11 months ago
9.0
Pool Breakfast Beds Staff Gym
Ferdinando
11 months ago
10.0
Ambiente curato, cibo ottimo, servizio molto gentile, piscina meravigliosa. Collegato al centro e al souk tramite una piacevole passeggiata di 2km su rue de la kasbah.
Cons: Niente di importante ma inserirei nel menu fisso club sandwich e hamburger per soddisfare la clientela internazionale in maniera rapida
Alison
11 months ago
10.0
Once we walked through the door it was like an oasis of calm. It was a beautiful hotel, lovely gardens, restaurant, food and fantastic pool area. The spa was amazing too! Room was great with lovely features and a roof terrace. Most of all we liked the people working at the hotel, so friendly, kind and helpful, nothing was too much trouble. They were a very efficient team. I would 100% stay here again and recommend it.
Cons: It was all amazing!
Didier
11 months ago
9.0
Staff was very kind, the Riad was very clean including the swimming pool, very quiet. Restaurant was good.
Cons: Nothing
Sian
11 months ago
10.0
Beautiful quiet hotel. Lovely staff. Great breakfast. Quiet spacious rooms. Pool lovely.
Cons: A little far out from the main drag but that wasn’t a problem for us. Took about 20 mins flat easy walk to the big square.
Françoise
11 months ago
9.0
Alix
11 months ago
9.0
Personnel au petits soins ! Endroit magnifique !
Cons: Rien!
Deirdre
11 months ago
10.0
A calm oasis to retreat to after a hectic walk around town
Cons: It is quite south of attractions but we enjoyed the walk and getting away from the hustle and bustle
Maria
11 months ago
6.0
Достаточно зеленая территория отеля, большие номера и хороший завтрак и в целом вкусный ресторан.
Cons: Отель уже очень старый, довольно грязно везде. Сервис один из худших, встретили плохо, посадили, принесли чай с сахаром даже не спросив, с ним или без как в остальных местах, вонючие полотенца для рук. Не сказали сколько ждать номера. При заказе чего либо в ресторане ждать нужно вечность, даже воду. Номера с видном на патио, это номера с видом на стену соседнего здания, очень шумно с улицы. В номерах халаты настолько рваные, что должно быть стыдно их использовать. Комната возле бассейна для смены одежды даже не закрывается.
Patrick
11 months ago
10.0
le confort, la situation,et la gentillesse du personnel, un grand merci à tous pour ce magnifique séjour.
Elsa
11 months ago
9.0
Geny
11 months ago
9.0
Elisabeth
11 months ago
10.0
Ninna
11 months ago
10.0
Bertrand
11 months ago
3.0
la cuisine est le point fort de cette établissement
Cons: une chambre qui donne sur des climatiseurs.....au prix de la chambre c'est juste scandaleux Les climatiseurs s'arrêtent vers 1H30 pour reprendre à 7H le SPA pour venir 4/5 fois par an a Marrakech j'avais pas encore fait de hammam frais .... le massage on nous a écarté de l'huile aucune technique et aucune envie On a eu froid pendant le massage sans parler des tables de massages qui sont "d'un autre temps" et surtout pas du standing d'un 5 étoiles et pour finir on nous propose un leger petit dej pour notre depart a 4H15 on avait accepter si le dit petit dej, était rapide.....(4h15 rien de près ! 4h25 un jus d'orange imbuvable des cornflakes idem ouf du thé chaud L'effort était la mais la réalisation gâche tout
Maria
11 months ago
10.0
Jean-Luc
11 months ago
9.0
Sandra
11 months ago
10.0
Beautiful location, comfortable rooms and lovely restaurant
Cons: Getting a lounger by the pool could be challenging at times but the lovely staff were always happy to help
Beate
1 year ago
9.0
Aurore
1 year ago
10.0
Yann
1 year ago
9.0
Le service et la gentillesse du personnel La restauration et l’atmosphère apaisante
Cons: Nous avons changé de chambre car la première n’avait pas de volet mais cela n’a posé aucun problème
Carlos
1 year ago
10.0
Tudo. Excepcional. Staff do melhor que já encontrei.
Cons: Nada
Carolina
1 year ago
9.0
Ottima struttura. Camera grande. Colazione molto buona ma con poche variazioni
Stephen
1 year ago
10.0
Rachel
1 year ago
9.0
Everything was quite nice.
Cons: There could be more of a variety of breakfast options available. The towels could be softer & the WiFi wasn’t very strong at times.
Ernst
1 year ago
9.0
Weiss
1 year ago
8.0
tolle location, sehr freundliches personal, tolle küche mit sehr guter auswahl ambiente einzigartig
Cons: der roomservice hat nicht so richtig funktioniert, aber sehr sauber...
Elena
1 year ago
10.0
marco
1 year ago
10.0
Colazione
Cons: Per quanto Ben tenuta non è nuovissima
Simona
1 year ago
8.0
Anne
1 year ago
9.0
Wunderschönes Hotel mit klasse Zimmern und grüner Oase im Zentrum
Cons: Die Lage ist nicht perfekt für das fussläufige Erkunden von Marrakesh
Gina
1 year ago
9.0
Breakfast was lovely, great choices at the buffet. Staff were so helpful.
Palna
1 year ago
8.0
lejla
1 year ago
10.0
Beautiful property with every detail. Great restaurant & stunning garden. Great location!
Irina
1 year ago
9.0
Irina
1 year ago
9.0
Irina
1 year ago
9.0
Everything was nice but we had 3 rooms and not all were like in pictures. The bathroom no so wow
Filippo
1 year ago
8.0
The hotel is very good, location is not the best, the place is clean and it has a very nice garden.
Marilyn
1 year ago
10.0
The gardens were so beautiful and calm after the craziness of outside
Sheela
1 year ago
8.0
The staff were courteous, the room was clean and the buffet was ok.
Cons: Didn't much care for the location, especially when you had to walk to the end of the road to get into a taxi!
Jean michel
1 year ago
9.0
Vicki
1 year ago
9.0
Claudia
1 year ago
10.0
The staff was friendly and accommodating, very helpful in arranging a tour guide and absolutely loved the stay.
alexandra
1 year ago
9.0
The hotel was in a fabulous location , close to the action but far enough away to enjoy the beautiful peaceful gardens and swimming pool , the staff were so helpful and friendly , I can’t wait to return
valerie
1 year ago
8.0
Gordon
1 year ago
10.0
Absolutely loved the location of this property; within the city walls, yet (just about) away from the chaos of the centre! Friendly welcome, beautiful building, fabulous gardens and gorgeous rooms (we had 113). It's maybe 15 minutes from the main part of town, but oh so worth the steps when you retreat to what is an oasis. Six out five stars!
Ioannis
1 year ago
9.0
clavit08
1 year ago
10.0
Tout absolument tout ...
Cons: Rien absolument rien !
Grainne
1 year ago
10.0
Fabulous, loved this beautiful hotel, it was an oasis in the old town, great breakfast and loved our garden room listening to the birds in the morning. Very professional welcoming reception and staff very friendly. The spa was unbelievable and I’ve been to a few spas on my travels! Overall I highly recommend if visiting Marrakesh.
Cons: The rooms, staff and location and the fabulous spa
Kj
1 year ago
9.0
A great little oasis about 20 minute walk from centre. Staff were lovely and attentive to all our needs. Breakfast was gorgeous as was our evening meal.
laurence
1 year ago
9.0
L'emplacement, la taille de l'hotel, son charme, le jardin avec les orangers, le restaurant, l'accueil irréprochable
Verity
1 year ago
9.0
Malcolm
1 year ago
9.0
Linnea
1 year ago
9.0
Trädgården var fantastisk, trevlig och hjälpsam personal, stort rum. Jag uppskattade rosor och vinflaska som väntade på rummet.
Cons: Rummet verkade vara nyligen uppfräschat men det gick kanske lite för fort för det var vit färg eller puts på handtag, hårtork, elementvred mm. Hårtorken ofräsch och dammig. Jag hade gärna använt den uppvärmda poolen men den var avstängd.
Cameron
1 year ago
9.0
Elizabeth Ward
1 year ago
10.0
Magnificent and a beautiful experience
Cons: Fresh, traditional elements, superb staff, rooms were beautiful
mercedes
1 year ago
10.0
rosana
1 year ago
9.0
Energia do hotel
Cons: Banheiro com cheiro de esgoto
Schönenberger
1 year ago
9.0
Eine wunderbare Oase in der hektischen Stadt, um sich zurück zu ziehen und das Leben geniessen. Das Frühstück wie des Essen hat uns sehr entsprochen.
Hardi
1 year ago
8.0
Nadine
1 year ago
9.0
Nous avons l'habitude de résider dans cet établissement. La chambre qui nous a été attribué ne nous satisfaisait pas totalement. Nous avons échangé avec la directrice qui a immédiatement tout mis en œuvre pour nous changer de chambre, nous avons beaucoup apprécié! Un grand merci! Très bon séjour dans un très bel établissement avec un personnel accueillant et à l'écoute.
Cons: Rien
Yolanda
1 year ago
9.0
La habitación era muy acogedora, con una pequeña terraza y otra más grande a la que accedías tras subir por una escalera. El desayuno estaba bien, pero si se compara con otros hoteles similares en España quizás se quedase algo más corto, pero más que suficiente. Además había más comida tipo cereales, frutos secos, que nocilla o similares.
Constance
1 year ago
8.0
Le lieu, la chambre et la restauration
Cons: La situation de l’hôtel un peu excentré et le bruit environnant
manrica
1 year ago
10.0
Tryfon
1 year ago
10.0
Tristan
1 year ago
10.0
Très bon petit déjeuner avec du choix. La piscine est très agréable, nous nous sommes baigné au mois de février. Le personnel est au petit soins.
Cons: Dans la douche le débit d’eau était parfois faible et l’évacuation de la douche était un peu bouché
Michael
1 year ago
8.0
Marion
1 year ago
10.0
Marion
1 year ago
10.0
Le jardin magnifique ,la taille modérée de l’hôtel ainsi que son cachet ce style typiquement marocain , les repas délicieux ,la grande piscine et SURTOUT ,un personnel souriant d’une gentillesse irréprochable !
Cons: Peut-être un peu éloigné à pied du centre mais tout reste accessible en quelques minutes de taxi
jean-Baptiste
1 year ago
9.0
Marlous
1 year ago
8.0
Rustige binnentuin in de drukke medina
Cons: Nvt
Ambra
1 year ago
9.0
Stephen Peter
1 year ago
10.0
Everything was wonderful. Breakfast with fresh omelettes and other delicious things and our room was very spacious and well appointed, with a comfy bed.
Ambra
1 year ago
9.0
Paul
1 year ago
10.0
The hotel was simply beautiful. The staff were superb - friendly, polite, efficient, welcoming and very professional. The gardens are very well maintained and the design of the outdoor eating space is very good.
Cons: Everything was perfect.
Janette
1 year ago
7.0
Marie
1 year ago
8.0
Le jardin, le personnel adorable, l’emplacement dans la Médina
Cons: La chambre sombre, froide . Jamais de soleil et de lumière Parfaite pour l’été car fraîche À éviter en hiver
Mary
1 year ago
5.0
Quiet Staff were lovely
Cons: Smell of smoke Breakfast was very poor Not a 5 star property
Sandrine
1 year ago
10.0
RENAUD
1 year ago
9.0
Piscine. Calme.
Hilary
1 year ago
9.0
A beautiful oasis in an exciting city The gardens were stunning, the staff very attentive. It was spotlessly clean with a great restaurant on site.
Cons: n/a
Graeme
1 year ago
8.0
Serene amongst the vibrancy of Marrakesh.
Cons: Wrong room allocation on arrival.
Barry
1 year ago
8.0
Nathan
1 year ago
8.0
The property was ideally located and peaceful. The gardens absolutely beautiful and surrounded the pool
Cons: Like many others. I booked a Sultans room as advertised and although the room was ok it was not as advertised. I also heard our neighbours complain to the staff about this as he checked in.
Félicie TETU
1 year ago
8.0
Très belle chambre dans le jardin dans un magnifique etablissement. La gentillesse du personnel.
Cons: Il faut vraiment apprendre à faire du feu dans la cheminée du restaurant 😏 et selon moi revoir l'eclairage de cette pièce!
Brigitte
1 year ago
9.0
Chambre et salle de bains magnifique, rénovée, literie de rêve. Très bel hôtel au calme, avec un immense jardin et très belle piscine, rare au centre de Marrakech, à l'entrée de la Kasbah avec direct en voiture ce qui est un must.
Cons: Le restaurant est un peu sombre
Armelle
1 year ago
10.0
La douceur et l’harmonie générale, l’extrême attention du personnel, la perfection des moindres détails, la beauté et la serenite du Riad et des jardins, l’efficacité du management .
Cons: J’ai tout aimé
Géraldine
1 year ago
9.0
Davina
1 year ago
9.0
marie
1 year ago
6.0
Janice
1 year ago
9.0
The peace and calm of the hotel was wonderful after the hustle and bustle of the city. The staff were exceptional and breakfast was excellent. We enjoyed sitting around the pool and on the rooftop terrace. Nice to have a spa on site which we used.
Miriam
1 year ago
9.0
The garden, room, food
Cons: Hammam, expensive drinks
Jelena
1 year ago
10.0
Frédéric
1 year ago
10.0
Gillian Fountain
1 year ago
8.0
Excellent location we other beautiful gardens and pool Good food
Cons: No lift
Philippe
1 year ago
9.0
La situation, le jardin et sa végétation luxuriante, l’architecture, le confort et l’espace e la chambre, la qualité du service et la gentillesse du personnel.
Cons: Rien !!!
Mélanie
1 year ago
6.0
La taille de la chambre et sa cheminée. Les petites attentions dans la chambre. La terrasse ensoleillée, La gentillesse du personnel
Cons: L'espace autour de la piscine, un peu petit. Les gens qui bloquent les transats au soleil toute la journée sans être présents et l'hôtel ne leur dit rien. Qualité moyenne du petit déjeuner. les prix du spa.
Peter
1 year ago
9.0
Pamela
1 year ago
6.0
The room was comfortable and housekeeping good.
Cons: Reception not particularly friendly . Food was not good we only ate there one night. Ordered a taxi to take us to the airport, as we were ready early we asked if the time could be brought forward, but apparently not possible despite the taxi waiting outside, we then got in our taxi at time booked only for him to drive us round the corner then the driver got out saying he would be back in a few minutes so we had to wait in the taxi for him to come back ! Not a good service
Michel
1 year ago
10.0
Environnement incroyable un jardin en pleine médina
Cons: Le repas du soir pourrait être plus fin
jeanne
1 year ago
10.0
Le jardin , le toit terrasse , le calme , la gentillesse du personnel , les chambres , le petit déj
Cons: rien
carolina
1 year ago
10.0
Susanne
1 year ago
9.0
Reichliches Frühstück. Das Personal war sehr zuvorkommend.
Ursula
1 year ago
10.0
Lage sehr zentral und der ideale Ort um nach dem Trubel der Stadt Ruhe zu haben. Sehr gute Küche & Service.
Silvia
1 year ago
9.0
MARIA
1 year ago
10.0
Le personnel etait très attentif à nos demandes. La cuisine est superbe et le spa magnifique. L'hôtel est très calme, avec un magnifique jardin et une belle piscine chauffée.
Marc
1 year ago
7.0
Hotel bonito con jardin interior, lugar tranquilo y con buen gusto.
Cons: Nos alojaron en una habitacion que no coincidía con la reservada, que tenia chimenea y era bastante mas grande. Se escuchan mucho los ruidos entre habitaciones.
Florence
1 year ago
9.0
Catherine Giraudon
1 year ago
9.0
ARNAUD
1 year ago
10.0
J'ai absolument tout apprécié de ce séjour, fantastique au point que j'ai déjà prévu d'y retourner avec mes enfants (adulte et grand adolescent). Une mention très très spécial avec mes remerciements chaleureux pour la sympathie et l'accueil professionnel et chaleureux de tout le personnel. Un havre de paix, où tout est mis en oeuvre pour que l'on puisse se détendre.
Edith
1 year ago
7.0
Thomas
1 year ago
8.0
Le rapport qualité / prix
Cons: Certains équipements un peu vétustes
David
1 year ago
10.0
Adel
1 year ago
8.0
I enjoyed the free snacks they shared with us with our tea or our wine. The pastries in the room were a nice touch. I liked the fact that I could book excursions through the hotel and put it on my bill. The bed was comfortable and the showers hot. The service is really good.
Cons: I guess the hamman was very traditional, but I prefer the Spanish version a bit more 😉.
Diana
1 year ago
9.0
Eric
1 year ago
10.0
This place is incredible! What a beautiful garden! Really enjoyed the fireplace and the service.
Oliver
1 year ago
9.0
Great location, enclosed gardens off a busy street, little bit of paradise in central Marrakesh.
AHLEM
1 year ago
5.0
La gentillesse du personnel
Cons: Les chambres sont à rénover Bruit de travaux en cours L’accès à la Casbah Le petit déjeuner trop sucré et pas assez de salé
Justine
1 year ago
10.0
Lily Po Yan
1 year ago
10.0
AJAY
1 year ago
9.0
A nice quiet, clean, luxurious oasis just south of the busy busy medina lanes. Nice pool and rooftop lounge.
Cons: Almost all good. Just needed a wider range of breakfast menu and some of the vegetarian menu items weren’t very good.
richard
1 year ago
8.0
Rob Lennard
1 year ago
10.0
very nice riad, excellent services, hammam, highly recommended
Simone
1 year ago
10.0
Quiet location just inside city walls which was ideal as it provided a perfect escape from the hustle and bustle. Staff could not have been more helpful - nothing was a problem. So polite and respectful. They made our stay very special. The hotel itself exudes old world charm with top notch personal service and lovely touches like tea and snacks on arrival and hats in your room to protect against the sun. Beds were very comfy too.
Cons: Nothing
Hannah
1 year ago
10.0
So pleased we booked this property. A little oasis of calm.
Doan
1 year ago
10.0
Personnel accueillant Chambre propre Très content.
Calefato
1 year ago
9.0
Silvia
1 year ago
5.0
David
1 year ago
10.0
Excellent service, lovely rooms, a little bit of paradise in the heart of the medina.
Cons: Nothing.
Ellen
1 year ago
10.0
Franck
1 year ago
8.0
Tracy
1 year ago
8.0
It is a little haven in the Old Town of Marrakesh. Beautiful gardens which offer serenity. The restaurant and bar all face the gardens and pool which makes it a lovely place to eat . The staff were all very lovely and helpful and the food was very nice . The hotel upgraded our room to have a terrace which was a nice addition as at this time of year the pool was predominantly in the shade.
Cons: The waiters during dinner could have been a little bit more attentive . They could disappear for some time and forget when you had asked for something . This could be exasperated by being sat indoors where you were at times hidden. The housekeeping could have been better. We had aglass shelves and a glass table , all of which remained extremely dusty our entire stay . We were given a choice of sprays for our pillow when we arrived but our pillows never smelt of any spray so it seemed like a gimmick. The housekeeper also took our bath towels and didn't replace them and took our second key. We didn't raise the shelves whilst we were there and I am sure that the hotel would have been on it straight away but it shouldn't be like that for the standard of the hotel.
Lauren
1 year ago
10.0
Charlotte
1 year ago
10.0
We loved it. The courtyard, the garden, the pool, the rooms, the staff, the breakfasts, the food!
Cons: All fabulous!
Samy
1 year ago
9.0
Le choix de la déco, l’accueil du personnel et le calme
Emma
1 year ago
10.0
Burcin
1 year ago
9.0
Cecile
1 year ago
9.0
Notre séjour a été absolument exceptionnel du début à la fin tant grâce au personnel absolument charmant et désireux de rendre notre séjour exceptionnel que grâce au décor spectaculaire de ses jardins exotiques, qui sont comme un havre de paix et de fraîcheur à Marrakech. Le confort de la literie est absolument incroyable. Les soins du spa sont excellents.
Cons: Le seul bémol - certaines des installations dans les chambres étaient vétustes, notamment le bas de la porte de la salle de bain était moisie, les installations de la douche n’étaient pas très bien ancrées dans le mur, la porte fenêtre, donnant sur les jardins laissait passer l’air…
Ariane
1 year ago
10.0
Absolutely lovely hotel! Beautiful gardens in the heart of the medina. Our suite was really nice with a great terrace. The staff was extremely helpful and kind.
Cons: Nothing
POLLET THIOLLIER
1 year ago
10.0
Tout était parfait, hotel propre, calme, personnel très gentil, situation parfaite, piscine chauffée, restaurant très bien
Cons: rien
Joseph
1 year ago
10.0
Beautiful interior with perfect pool and dining setup. Relaxing and inviting atmosphere. Excellent service.
Marco
1 year ago
10.0
Non ho trovato qualcosa che non mi è piaciuto nella struttura! Perfetta a dire poco
Cons: Nulla
Margarida
1 year ago
10.0
Lovely staff and absolutely beautiful hotel! 20-25’ from the buzzy area but very relaxing environment. Probably better for a second visit to Marrakesh
Rachel
1 year ago
10.0
Pascal
1 year ago
10.0
La gentillesse du personnel et le cadre dans les jardins... citronniers, oiseaux, ... magique !
Cons: Certains équipements sont un peu vieillot. Un petit rafraîchissement remettrait un cachet supplémentaire à l'endroit !
Richard
1 year ago
7.0
Delfinii
1 year ago
9.0
Très bel endroit verdoyant, le personnel est aux petits soins, les chambres spacieuses, bon petit déjeuner, et mention spéciale pour le SPA
wolfgang a.
1 year ago
9.0
Floriane
1 year ago
9.0
Très bien petit déjeuner excellent
Cons: Rien
Xenia
1 year ago
9.0
kamilia
1 year ago
9.0
María
1 year ago
10.0
La paz, el servicio, la comida, los jardines. Fue un 10
Cons: El precio es un pelín caro, pero muy bien.
Isabelle
1 year ago
10.0
Un jardin extraordinaire. Deux chambres au charme fou sans aucun vis-à-vis. Très bon restaurant au déjeuner et au dîner. Une très jolie piscine. Un hammam et des massages extra
Dominik Sava
1 year ago
10.0
Lilian Sophie
1 year ago
9.0
Eine traumhaft schöne Oase! Nach dem Trubel in den Souks taucht man ein in die malerische Atmosphäre und magische Ruhe des Gartens. Sehr freundlicher und zugewandter Service. Die Betten sind von bester Qualität und haben die Erholung perfekt gemacht.
Cons: Manchmal könnten der Service einen tick aufmerksamer sein. Nach angebrachter Kritik, weil eine Reservierung nicht geklappt hatte, war man dafür umso bemühter.
Martin
1 year ago
9.0
Schönes, grosses Zimmer. Geräumiges Bad. Reichhaltiges Frühstück. Erlesene Speisekarte im Restaurant. immer sehr aufmerksamer und freundlicher Service.
HO
1 year ago
8.0
Lovely riad with a wonderful atmosphere and very nice, special touches. Very friendly and helpful staff. Nice food.
Cons: Our room was very, very dark and did not live up to photos on the website, hence somewhat disappointed. Due to layout of the room, it also felt very cramped. Unfortunately there were road works just outside the riad, so getting to and from the riad was very dusty and not very pleasant. Obviously just a temporary problem, but frustrating.
Francesca
1 year ago
10.0
bramiene
1 year ago
10.0
Fantastisch hotel, prachtige tuin, fijne sfeer en extreem aardig en adequaat personeel. Wij hadden een solarium kamer met dakterras met douche en 2 bedjes. Hotel is gelegen in zuidelijkste puntje vak de Medina. Een rustiger gedeelte wat wij erg prettig vonden. Zeer goed gelegen tov vliegveld. Wil je naar het centrum van de souk, is dat ongeveer 30 min lopen. Is goed te doen. Moskee, paleizen op 15 min lopen.
Cons: Helemaal niets
Liana
1 year ago
9.0
jean michel
1 year ago
9.0
Audrey
1 year ago
8.0
The hotel’s gardens were beautiful, an oasis of greenery with birds buzzing round and singing, even tortoises, didn’t see many creepy crawlies. Pool was heated and seating around it was good. Our room was beautiful on the first floor with views of the pool and gardens and with a little balcony. I had booked a garden room and was not disappointed.
Cons: We were disappointed with the food. Breakfast was nice, beautiful plain yoghurt with thick honey and fresh fruit. Choice of hot breakfast afterwards. Breads very fresh . Nibbles that came with drinks in the evening were local and very delicious and came very generously, served us as a starter. The dinner menu was less exciting, think a more local menu would have been preferable.
Gabriela
1 year ago
9.0
Christine
1 year ago
9.0
It was a beautiful,quiet location in the middle of a throbbing oasis. With excellent facilities, food and staff it was absolutely lovely.
Cons: Nothing.
Alfredo
1 year ago
8.0
Michela
1 year ago
10.0
Luogo incantato isolato dal caos della kasbah
Jonas
1 year ago
8.0
Irina
1 year ago
9.0
jose antonio
1 year ago
10.0
Elizabeth
1 year ago
10.0
Everything
Cons: Nothing, I loved it!
stephan
1 year ago
8.0
Anthony
1 year ago
10.0
Jacqueline
1 year ago
10.0
stewart
1 year ago
9.0
Home to a former princess the hotel retains an air of charm and elegance. Heritage seeps from its pores while lacking non of the comforts of a modern hotel which tend to lack soul. The hotel centres around apparently the largest private garden in the medina peppered with shady places to sit, a lovely veranda to eat under and a cute pool for lolling in the afternoon after a hectic jaunt around the souks - nearly perfect.
Cons: Nothing to dislike - perhaps the two and a half evening service at dinner could pick up the pace a tad.
Charlotte Personal Phone
1 year ago
10.0
Breakfast was excellent - full range of options
Cons: Everything was excellent
stefano
1 year ago
9.0
Jorj
1 year ago
8.0
location is great. unexpectedly quite hotel.
Cons: front desk personnel wasn’t as friendly as many other hotels we stayed in.
Tatenda Douglas
1 year ago
10.0
Valentin
1 year ago
9.0
Grande sensation de confort, le rapport qualité prix est vraiment bon. L’endroit est magnifique, c’est un havre de paix.
Cons: On est un peu au sud de la medina, mais c’est ok. Le personnel esttrès gentil, mais le service manque un peu de fluidité à table, comme dans bcp d’endroits à marrakech
Frederick
1 year ago
7.0
Cons: L’attente à l’accueil pour notre chambre, le repas est très long à être servi. Nous avions notre repas et toujours pas nos boissons. C’était la deuxième fois pour nous mais rien à voir avec la première en 2021 !!!! Petit déjeuner agréable .
Lisa
1 year ago
10.0
Anne
1 year ago
10.0
The Jardin de la Medina was a peaceful and tranquil oasis on the edge of the medina. Rooms are lovely and have a traditional Moroccan vibe. Lovely pool and spa. Nice breakfast and lovely food from the restaurant for dinner. What makes this hotel is the staff who are so courteous, respectful and welcoming. We cannot praise them enough and they go above and beyond.
Regina
1 year ago
8.0
Carola
1 year ago
9.0
Sehr süßes Hotel, man fühlt sich in der Zeit zurück versetzt
Cons: Mein Zimmer hatte kein Fenster mit Aussicht nur in den angeschlossenen Vorgarten. Das Fitnessstudio hatte keine Handtücher und kein Wasser, im Spa wurde nicht auf das gebuchte Treatment eingegangen oder sich vorgestellt.
claire
1 year ago
9.0
L’emplacement entouré de ces magnifiques jardins, l’hôtel est spacieux le rooftop très sympa. Le restaurant est très bon, le spa exceptionnel toute l’équipe est incroyable Fatima et himene, et toute l’équipe de l’accueil et le restaurant vraiment très professionnels très patients, ils ont tout fait pour nous arranger tout le temps, certains des membres de l’hôtel sont là depuis 20 ans. Je retournerai de sûr rien que pour toute l’équipe. Le lit était vraiment très confortable. Je recommande.
Cons: Rien
Laura
1 year ago
10.0
Thank you for the hotel service and hospitality, especially biggest thanks for our wonderful Amin from receiption , we didn’t get to say bye to you and say thanks , from Amina Maha and Laura !
aghilah
1 year ago
10.0
jamal
1 year ago
8.0
L’authenticité et l’amabilité du personnel
Cons: Difficulté de gérer le parking du véhicule. Il faut sérieusement penser au service voiturier et parking réservé à l’hôtel pour ne pas gérer les humeurs des services externes
Bayly
1 year ago
10.0
Good food Good spa Beautiful atmosphere Comfortable room.
Cons: Pool area was quite small and not enough space for all the guests.
Monia
1 year ago
10.0
Mi è piaciuto tutto di questo hotel, posizione, cibo, spa, staff gentilissimo, un oasi di pace, guardino super fantastico ♥️
Cons: Nulla
MONIA MONTI
1 year ago
9.0
Mi è piaciuto tutto di questo hotel, la piscina, il giardino è eccezionale, la cucina del Ristorante ottima sia quella più internazionale che quella tradizionale marocchina, abbiamo cambiato camera al terzo giorno di soggiorno e lo staff è stato gentilissimo supportandoci nel cambio della stanza. L'hotel è molto comodo alla piazza principale a piedi si raggiunge facilmente in 15 minuti. Dopo tanti anni a Marrakech questo è l'hotel che nel complesso mi ha soddisfatto maggiormente.
Cons: nulla
Susan
1 year ago
9.0
The location is very good and it is indeed an oasis in the Medina. So nice and peaceful once you go through the door into the hotel. Staff are very friendly and was easy to organise an airport pick up as well as a guided tour of the medina, which I would highly recommend doing your first day there. Our rooms were lovely and the pool area very picturesque. This hotel was recommended to us by a friend and I’d certainly recommend it to anyone visiting Marrakech.
Thierry
1 year ago
9.0
La tranquillité des lieux à l'abri des regards, la taille des chambre, la qualité de la literie et les repas excellents.
Cons: ras
Susanne
1 year ago
9.0
Isolde
1 year ago
10.0
Wir genossen die wunderbare und ruhige Anlage mit dem herrlichen Garten und dem hilfsbereitem Personal sehr. Das Frühstück ist abwechslungsreich.
Cons: Leider dauert es etwas länger, wenn man einen Espresso oder so bestellt.
Yves
1 year ago
9.0
Ambiance de charme et qualite du service
Nailitto
1 year ago
9.0
Ilse
1 year ago
10.0
John
1 year ago
10.0
David
1 year ago
9.0
Pool, Hammam, friendly staff, location in Kasbah, great breakfast.
Cons: Bathroom drains, stale dinner roll, tip system should have been clarified at check-in (found envelope in room later). Music played in common areas was older US/Euro, not Moroccan.
Jacqueline
1 year ago
10.0
Everything
Thomas
1 year ago
9.0
Sehr freundlicher Service Tolles Zimmer mit Terasse
Cons: Das Hotel ist etwas in die Jahre gekommen, es geben sich aber alle Mühe, dies zu kompensieren. Am Pool kann es wirklich eng werden. Wir hatten aber keine Probleme
Trixie
1 year ago
8.0
Öner
1 year ago
10.0
I wasn’t expecting this much quality. The building itself was amazing, rooms were perfect, staff was very friendly and helpful. We will be back.
Victoria
1 year ago
10.0
This is a beautiful hotel that is a relaxing oasis away from the chaos of the city. The staff were amazing and always very friendly, and couldn’t do enough for you. Our solarium room was fantastic with its roof top terrace with two sun beds and an umbrella. We booked a massage and it was the best massage we’d ever had. The hotel has amazing gardens and much to our delight some resident tortoises which we fed. We also had the wonderful experience of seeing one of the baby tortoises. I read previous reviews and saw the photos but this went beyond all expectations. We loved our stay and didn’t want to leave. Thank you so much to Amina and her team and in particular to Haveed in the restaurant who was a delight.
Cons: That we had to leave!
Andrey
1 year ago
9.0
Dana
1 year ago
8.0
Richard
1 year ago
10.0
Absolutely everything location staff hotel will definitely coming back
Lisa
1 year ago
10.0
Ena
1 year ago
6.0
Staff is friendly. Breakfast good.
Cons: Don’t be surprised if you think that room you booked isn’t the one you booked. Pictures of rooms they have on Booking are completely different than when you see it in person. On Booking are new but hotel itself is old. We wanted full refund and leave but as that wasn’t possible, as a compensation they offered other room and gave 20% money back.
hugh
1 year ago
9.0
Nichola
1 year ago
8.0
This is a small hotel with a distinct Moroccan feel and beautiful gardens that hug the pool and rooms. My room was a little tired decor wise but had the most comfortable bed I've ever slept in (including my own at home!). Excellent aircon and a free bottle of water each day. The stone floor in my room added to keeping it cool in the hot August sun of 46°C but it seemed grubby, as on wiping up a spillage of suncream, a fair amount of what look like dirt, came up too . Benefit of the doubt would say it could be discolouration from the terracotta floor tiles. The tiny ants crawling out from the edge of the sink taps in the bathroom were somewhat disconcerting. Great shower, though the hot/cold signs were transposed and I stupidly didn't cotton on until I'd asked the plumber to look at my cold shower! (Room 119). The room overall was very charming, which was just as well. The little outside sitting area was also a nice addition though not used as i was alone. The staff were courteous and helpful. The food at breakfast was abundant however the evening meals were disappointing depending on your choice. Lovely pool area but as usual people leave towels and belongings to reserve them whilst disappearing for hours. The hotel is in a convenient quiet spot not far from some shopping and attractions that are walking distance. We got taxis to venture further for dinner on three occasions out of our six nights. We did the sunrise hot air balloon experience which was excellent.
Zakariya
1 year ago
10.0
Marian
1 year ago
9.0
Hotel muy tranquilo entorno a un frondoso jardín, habitaciones grandes y cómodas. Muy agradable, limpio y cuidado. Se puede ir caminando hasta la plaza Jemaa el-Fnaa que está a 15-20 minutos y los taxi pueden acceder hasta la misma puerta del hotel. Piscina agradable y tranquila. Desayuno muy agradable en el jardín. El restaurante del hotel es muy tranquilo y agradable, también en el jardín y con difusores para refrescar en los días más calurosos. Se puede comer tanto snack como carta más elaborada, todo a precio razonables.
Cons: En Agosto, cuando hay más afluencia de personas en la piscina, sería interesante evitar que las tumbonas permanezcan reservadas con toallas y enseres sin que haya nadie en ellas durante horas. Varios días tuvimos dificultad para tener tumbona aunque había muchas vacias.
Paula
1 year ago
10.0
Nathalie
1 year ago
8.0
La qualité des locaux, des chambres, du restaurant. La gentillesse du personnel
Cons: L'emplacement au sud de la Medina. La taille de la pisicine
Fakhreddine
1 year ago
10.0
Un super service, un super petit déjeuner, un super accueille, vraiment bluffé par la qualité et le professionnalisme de l'équipe. Un endroit magnifique et paisible.
Cons: Cette établissement vends de l'alcool et c'est dommage.
Alix
1 year ago
10.0
La literie, le service, le petit-déjeuner, l’amabilité du personnel, le charme des jardins, la tranquillité de la piscine …. Tout a été d’une grande qualité ! Nous recommandons vivement !
Camilla
1 year ago
9.0
Swimming pool Turtles Peaceful oasis
Stafford
1 year ago
9.0
Lovely place, nice rooms, comfortable bed. Breakfast and food were decent enough. Staff were very nice and friendly, going out of their way to make you feel welcome. This made it for us.
Cons: For the money we couldn't have expected any more.
Anushka
1 year ago
9.0
Rute
1 year ago
8.0
Charles
1 year ago
10.0
Traditional Riad beautifully restored with large pool. Lots of different styles of rooms- they all seem different. Good restaurant and great breakfast in the gardens. Spa was good as well. Staff very friendly and accomodating.
Cons: Prices for food and drink possibly on the high side but you are in a 5 star hotel and quality was good.
Joelle
1 year ago
8.0
A wonderful oasis to go back to after busy days in the city. Great staff, lovely pool and fantastic spa.
Cons: The room that I booked didn’t look like that on the photos. It was pleasant enough but clearly not one of the refurbished rooms that were advertised.
Inês
1 year ago
10.0
É um pequeno paraíso no meio da Medina. A decoração, o ambiente tropical, o serviço 5 estrelas (que não é fácil encontrar em Marrakech), a comida e a simpatia do staff, tudo foi incrível. A localização é muito boa.
Cons: Não tenho mesmo nada a apontar e é a primeira vez que dou 10 a um hotel.
Medha
1 year ago
10.0
The hotel is a wonderful, green respite from the heat and noise of the Medina, with front desk staff who are very friendly, helpful and professional. The pool is not large but provides a tranquil and cool escape nonethless, and one can have drinks by it. Breakfast is set up outside under the shade and trees, and is extensive, with many choices both Moroccan and international, and the fresh juices are refreshingly good. We loved our large, quiet room and bathroom with the rain shower - and the amenities it provided (coffee, tea, frig, thoughtfully provided straw hats etc.) and used it as a cool retreat to recover from the heat after long walks all over Marrakesh. The only suggestion would be to include firmer pillows along with the softer ones perhaps, but we were very comfortable. We ate dinner at the restaurant 2 nights, choosing largely the Moroccan options. Every choice was really good and well-presented, with inventive desserts. The waitstaff are kind and attentive as well (especially the waiter whose name begins with a Z...) The spa is wonderful - I used the hammam and had a massage (from Oum??) which was arguably the best I've ever had. I have stayed at the Jardins de la Koutobia as well, and this hotel is better by far. Thanks to all the folks at the Jardins de la Medina - I will be back for sure!
Cons: Nothing!
Umberto
1 year ago
9.0
Cyril
1 year ago
10.0
Lucía
1 year ago
9.0
Benedita
1 year ago
10.0
Fiquei duas noites no Les Jardins de la Médina em Marraquexe e tive uma experiência maravilhosa. Desde o momento da chegada até o dia da partida, fui atendido com um serviço impecável. A piscina é simplesmente fantástica, perfeita para relaxar depois de explorar a cidade. Os espaços comuns são incrivelmente bem tratados, refletindo o cuidado e a atenção aos detalhes que tornam o hotel tão especial. Além disso, a oferta de serviços e comodidades é ampla, garantindo que haja algo para todos. Um verdadeiro oásis em Marraquexe!
Cons: Nada a referir
Stefano
1 year ago
10.0
Struttura eccellente, un’oasi di pace nel bel mezzo della kasbah. Consigliatissima
Agnieszka
1 year ago
10.0
Laurent
1 year ago
10.0
Tout est magnifique, l’équipe est aux petits soins pour ses clients
Lauriane
1 year ago
9.0
Le calme
Cons: Le taxi appelé par l’établissement pour mon retour, très agressif, qui ne m’a pas amené à destination et qui était très cher (à priori un taxi non officiel)
Olivier
1 year ago
9.0
Havre de paix. Cocon végétal. Le personnel aux petits soins
Cons: Les cousins de la terrasse pas nettoyés au petit déjeuner (déjections d’oiseaux). Les clients « réservant » leur transat de la piscine en se levant
Yvonne
1 year ago
10.0
Elvira
1 year ago
9.0
Everything, from the confort of spacious rooms to the quality of the breakfast. The staff is very nice and efficient. Id I come back to Marrakesh I will for sure come to this hotel again.
Cons: Nothing.
Bertrand
1 year ago
10.0
Le personnel est très prévenant. Les chambres et la literie sont très confortables. Le petit-déjeuner est exceptionnel. Le restaurant est délicieux.
Thomas
1 year ago
9.0
Nicolas
1 year ago
10.0
SaLoNo
1 year ago
9.0
Bed comfortable. Internet good. Breakfast OK but could be a lot better. TV far too small. We were offered a room upgrade to a suite on day 2 to make us happy after the airport transfer issue which was a stunning room but we declined as we couldn't be bothered moving.
Cons: Room old and in need of renovation. Restaurant full of bees the entire time so had to watch that we didn't get stung. Not enough lounges by the pool for all guests. Room air-conditioning a bit noisy and can't turn fan down enough. Booked hotel transfer from airport but driver didn't turn up, so rang repeatedly to get hotel to organise another driver which was very frustrating after a long day and entering the heat of Marrakech -Not a good start to the holiday! The gym is completely outside in the heat with no offering of towels or water and doesn't open till 9am, which is about 3hrs too late! Room has too much furniture (an alligator carving plus some odd chair that'd break if you sat on it) so hard to find space for two large suitcases. Room lacking the traditional Moroccan touches which is what I was hoping for.
Jeanne
1 year ago
10.0
Sébastien
1 year ago
9.0
Le cadre est magnifique et très agréable, on se sent tout de suite bien. Le personnel est accueillant, souriant et aux petits soins.
Cons: Rien, tout était parfait !
Naushad
1 year ago
9.0
Breakfast highlighted a good variety of western choices with Moroccan staples
Cons: Lack of food options for kids.
Jose
1 year ago
10.0
Mohamed
1 year ago
7.0
Zoe
1 year ago
8.0
Peaceful and calm environment
Rachel
1 year ago
8.0
Beautiful Riad, with all facilities
Cons: Restaurant quality is mediocre
christophe
1 year ago
6.0
Delara
1 year ago
10.0
Rebeca
1 year ago
10.0
Todo, lugar maravilloso con un encanto especial. La piscina no es completamente soleada pero se agradece mucho la sombra en el calor del verano. Habitación preciosa, llena de detalles y cuidados.
Cons: Me gustó todo
Eden
1 year ago
10.0
Everything!
Cons: Nothing!
Bruno
1 year ago
9.0
Séjour très agréable, hôtel bien situé et personnel attentif.
sebastian
1 year ago
10.0
Jean-Christophe
1 year ago
10.0
Accueil exceptionnel !!! Cadre magnifique !! Chambres spacieuses !! Personnel au top !!
Cons: Un peu éloigné des lieux festifs
Jose
1 year ago
10.0
El jardín, la piscina, las habitaciones, la ubicación… todo perfecto.
Fabienne
1 year ago
10.0
L'endroit est magnifique, un vrai petit paradis. La chambre avec solarium est incroyable Le personnel est adorable et au petit soin Pleins de petites attentions, acceuil au petit déjeuner avec un gâteau et bougie pour l'anniversaire de mon mari....adorable ! Message extraordinaire. Un vrai moment de détente pour le week-end. Merci 😁
Cons: Rien tout était parfait !
Kai
1 year ago
9.0
Sophie
1 year ago
10.0
Magnifique, un havre de paix. Un grand merci à tout le personnel, magnifique accueil et gentillesse. Un grand merci pour le service du repas du soir à Abdel kebir.
Cons: Rien
khadija
1 year ago
10.0
Romane
1 year ago
10.0
Amélie
1 year ago
6.0
L’emplacement et lieu charmant.
Cons: la première chambre que nous avons eu sentait mauvais dans la salle de bain (odeur de pisse) on a demandé à changer de chambre. dommage la piscine belle mais pas chauffée.
Salim
1 year ago
9.0
Welcoming and responsive staff Gardens and pool Breakfast Value
Cons: Cleanliness No parking, left the car unattended in the street nearby
Charlotte
1 year ago
10.0
Sharifah Yazseerah
1 year ago
10.0
Muhammet
1 year ago
5.0
Iris
1 year ago
10.0
LOVED our experience here very very much! Les jardin was visually stunning, it's not a chain hotel which we love but the architecture of it is still beautiful and authentic and we love the history of the place where it was once owned by a princess (we didn't fact check or anything but the idea is nice haha). We arrived very late and although the hotel kitchen was closed they very kindly made an exception for us as they didn't want us to go hungry after a very long and tiring travel day which we really appreciated. The hotel was also very thoughtful in leaving us flower, Moroccan snacks, pastries, a bottle of wine and plenty of water. All a super nice touch and we loved it all!!! And if you book ahead you can also get a discount on their spa service too! Which we fully took advantage of. We tried the hammam, although it wasn't quite what I expected (from previous hamman experiences i've had) we thoroughly enjoyed it. The breakfast was also so delicious, we actually ended up having both lunch and dinner (in room on our first night) at the hotel and everything was so so yummy!! The restaurant staff were all superb as well. Really appreciate their help.
Cons: Didn't like the shampoo...it was the one thing that really stood out as a sore thumb, it made my hair feel sticky and dirty but other than that maybe the gap between the two twin beds being put together but this was very manageable.
oceane
1 year ago
10.0
Charles
1 year ago
10.0
Great room. Loads of space, great bathroom and the sun terrace above the room was an added bonus. All of the staff were lovely and very helpful. Really enjoyed the pool. Perfect to relax by during the hot Marrakesh afternoons. Location was ideal - within the walled 'old town' and close enough to walk to Jemaa el-Fnaa square and the Souks, but equally far enough away to feel like a very calm and quiet area.
Cons: Nothing.
Cristina
1 year ago
10.0
We felt like we were transported to the 1940s. It was beautiful, calm and lovely! SO relaxing and the service was beyond fantastic.
tarika
1 year ago
7.0
Maskara
1 year ago
9.0
Daniel
1 year ago
10.0
marie
1 year ago
9.0
calme, piscine, personnel très sympa
Cons: devoir repayer plus cher mon séjour annulé par l'hotel à la dernière minute
Emilie
1 year ago
8.0
karine
1 year ago
9.0
Tracey
1 year ago
10.0
Ariane
1 year ago
10.0
The experience was nothing short of amazing. From the moment we woke up to when we went to sleep, the staff went above and beyond to ensure that we had a comfortable, luxurious stay.
Filipe
1 year ago
10.0
Diego
1 year ago
10.0
Jelena
1 year ago
10.0
Chris
1 year ago
10.0
An oasis of calm with a lovely pool. beautiful room.
COLOMBEL
1 year ago
10.0
Super hôtel niché dans un joli jardin. un petit havre de paix et de tranquillité à 20 minutes à pied des souks. Au calme. Très belle chambre. Literie impeccable. Personnel au petit soin. Souriant et accueillant. Restauration raffinée. Et une piscine très très très appréciable par 41 degrés.
Cons: Rien.
cynthia
1 year ago
10.0
Was my favorite hotel in Marrakech
Ian
1 year ago
10.0
Clem.pj
1 year ago
10.0
Christine
1 year ago
9.0
Fantastic garden
Dorota
1 year ago
10.0
Niesamowity hotel!!! Już od wejścia zaskakuje, gdy wchodzimy do hotelu wita nas piękny i elegancki wystrój, a zarazem bogata zieleń hotelowego ogrodu. Design hotelu na bardzo wysokim poziomie, zachowana lokalna architektura, przy czym nie brakuje nowoczesnych udogodnień. Czystość na bardzo wysokim poziomie. Hotelowy ogród z basenem jest wspaniały. Obsługa bardzo miła. Wifi działa szybko w całym hotelu. Polecam!!!
Benjamin Obeng
1 year ago
9.0