InsiderInns - Get Closer to the Dream

abdoul kader

4 weeks ago

10.0

Adamsila

1 month ago

8.0

Diane

1 month ago

1.0

The hotel is old vintage style and very beautiful. There is an amazing man called Aziz who tried to help a terrible place and situation

Cons: The rest of the experience was terrible. A dreadful boy called Bilel was appallingly rude and could not find my booking. Aziz found it easily. Bilel was so rude and told me 'you can go' when he could not initially find it. Room crammed with furniture, no plug sockets or lights or anything worked. Bathroom ancient, no hot water even after 15 minutes running it. Breakfast was like a tiny croissant and some butter and jam After explaining to the owner's sister with my Arabic translation app, she brought Bilel to apologise but instead he blamed my taxi driver (a very good friend) for his making a mistake yesterday. After this I gave up on this dreadful mess and walled off and got a different hotel for the other two nights, at my own expense. Booking.com...why have you got properties like this on your books? 3 times in Morocco I had to change hotels I have booked through you. You need to read your customer reviews and see what people are telling you. You need to raise the standard.

jean michel

2 months ago

9.0

Excellent qualité prix . Personnel à votre écoute et toujours prêt à rendre service. Très bon petit déjeuner, emplacement très central

Cons: Le Clim avait un problème mais comme nous restions qu une nuit j ai pas cherché a changer de chambre

Zakaria

2 months ago

1.0

BAROUK

4 months ago

1.0

Cons: Voir des fourmis et des insectes sur le lit m'a dégouté c'est la 1 ère fois que je vois cela dans un hôtel. J'ai demandé à changer de chambre immédiatement.

Sidi

5 months ago

9.0

Ievgen

6 months ago

8.0

yahyagw

8 months ago

10.0

This is the best it gets if you are looking for an authentic Moroccan hotel this is the one to go to the best breakfast fluffiest pillows the sheets are changed daily they also have free wifi and serve lunch and dinner as well as breakfast this hotel is just a great recommendation!!!

Leda

9 months ago

10.0

Staff are very helpful on our needs, most especially for printing my visa for free :) I love the antiques, especially the elevator. It is the best deal for the comfort that we have. My favorite accommodation in my Morocco Trip :)

Mohamed

9 months ago

2.0

Nothing

Cons: Very old facilities. in the badroom pipes are rusty...

Muhammad

11 months ago

6.0

Pascal

11 months ago

9.0

Shaikh

11 months ago

7.0

The staff was good,humble cooperative in dealing.

Diaw

1 year ago

6.0

Some employees were really available.

Cons: Too vintage

Muhammed

1 year ago

6.0

Nice location, friendly staff and nice room

Cons: No hot water in the shower. If everyone said this for 2 years without reaction from the managers, then that should be a good reason to not be in the hotel again and to give a bad note.

Salma

1 year ago

7.0

cleaning

Cons: Breakfast

Marianne

1 year ago

10.0

Beautiful place

Vivienne

1 year ago

7.0

Breakfast good, location not so.

Cons: Cold water in showers, would have been nicer warmer. Clean tablecloths would of been good too.

Tom

1 year ago

8.0

Really interesting building with lovely big room. Nice breakfast, helpful staff.

Cons: Bit dated and too much furniture in the room.

Aws

1 year ago

5.0

Salah

1 year ago

3.0

The decorations

Cons: There is a water crisis in the world and Morocco is among those suffering from a drought crisis. This hotel is considered one of the reasons for the water crisis in Morocco. There is no hot water. You have to open the water tap for more than 20 minutes to get a very small warm water. If there are 40 rooms in the hotel with 40 customers, imagine how much water they consume to get hot water.

Houssem

1 year ago

2.0

Aleks

1 year ago

1.0

The location

Cons: The hotel is dirty. The breakfast is miserable and poor. Nothing works in the room...

Slim

1 year ago

4.0

Christine

1 year ago

3.0

Ismail

1 year ago

7.0

The antiques and some of the staff are working hard to satisfy us

Cons: To get 4 stars and look like 3or 2 stars hotel

Yusri

1 year ago

8.0

Tiago

1 year ago

2.0

The old decoration

Cons: Cleanness was bad and the breakfast was very poor

Andres

1 year ago

8.0

Edwin

1 year ago

3.0

Free parking in front of the hotel.

Cons: the hotel needs an upgrade, elevator didn't work properly, carpets are looking old, not fresh, there was quite some noise from downstairs neighbor accommodation, only cold water in the bathroom, not sufficient toilet paper

Rimple

1 year ago

5.0

Like the rooms, lots of space

Cons: There is weird smell in the room and fly and mosquito, the main thing on the front desk girls don’t understand English so it’s hard to explain them.

Mohammed

1 year ago

5.0

Tymoteusz

1 year ago

6.0

Despite the many things wrong with it, I mega liked the design of the hotel.

Cons: All in all quite a lot like the others but the problem was not enough contacts, no electricity connection for everything in the middle of the room, the room could be improved a lot, paint was coming off the ceiling, in the bathroom the shower neck was badly connected to the shower head making water run. At night some rustling in the wardrobe as if some spider or mouse was running around. No pillows, only a small roll under the head, good thing I had my pillow. Leaky windows, I got cold in there. I turned on the old yellowed air conditioner ... not to lower the temperature a bit but to warm up the room because the windows from the terrace were blowing even though they were closed. The atmosphere was there but not to relax. Lack of English with staff caused some problems at the beginning.

Vincent

1 year ago

8.0

Fairly unique and opposite the Vertigo bar!

Boo

1 year ago

1.0

We chose this hotel because of the free parking. HUGE MISTAKE! We were lucky to get out alive. It is a blessing our hire car was outside for the quickest get-away possible. Almost nothing worked. In any other country the bathroom would be closed down as a health and safety hazard. The staff veered from comatose to harassing. If you want to sleep at night here, you'll have no luck. There is a strict schedule of noise to keep you awake. 9pm - 3 am a club next-door blasting bass heavy music, 3 am - 5 am people shouting and arguing below on the street, 5 am - 9 am pigeons mating outside your room, and fortunately the lift going up and down all night, a bit like an Apollo moon launch. Our main concern is the high level of pigeon crap immediately outside our room, with consequential flies and probably vermin. The breakfast shenanigans is of a whole different ballpark, with dreadful cold weak coffee, orange squash instead of fresh (in a country that grows oranges!), and some strange bloke asleep at a lecturn. It would have been funny, except it made us quite ill. There are numerous other things, too much to mention here, but, I'll try anyway; underpowered electrics that won't charge a phone or toothbrush, hardly any lights working, rusty fridge, leaking bidet, water takes 30 minutes to heat up, hazardous shower door and fittings, toilet that you can't sit on, sink coming off the wall, etc, etc, etc. All in all a HELL-HOLE.

Cons: A terrible place

Geogy

1 year ago

1.0

Yasser

2 years ago

8.0

Jill

2 years ago

10.0

Vida

2 years ago

3.0

It was a nice hotel once long time ago. But it needs very urgently renovation. Additionally we could not sleep in the last night during our stay there due to very loud music in the club in the hotel

Cons: It smells old. Every thing old and broken . The bathroom catastrophic. It was like a museum which nobody take care about it.

Neil

2 years ago

7.0

Michael

2 years ago

10.0

Dax

2 years ago

1.0

Nothing

Dax

2 years ago

1.0

Nothing

Cons: ...

Dax

2 years ago

1.0

Nothing only the woman who clean the room is friendly..

Cons: Everything

Dax

2 years ago

1.0

The room only

Cons: The woman on the reception and the man who help people for the bags ....he asking money for nothing...

Dax

2 years ago

1.0

The cleaningwoman

Cons: The woman on the reception who verry bad and the bagagist who totally no friendly and steel things from people...

Iftikhar

2 years ago

8.0

Nathan

2 years ago

2.0

Francois

2 years ago

7.0

Very Central, clean, good value for money.

Cons: Cold shower

David

2 years ago

8.0

I liked the style of the hotel very much - a little quirky and like a museum. This gave the hotel some added character that you do not get with the new modern non-descript hotels.

Cons: It was disappointing there were not more guests in the hotel, giving the property more 'life'.

Jalel

2 years ago

3.0

Good architecture

Cons: Poorly maintained hotel despite the great architecture and situation. A very poor breakfast...no consideration for guests....very old furniture....very dirty bathroom...very old carpets....very old equipment...can be allnold this is quite fine but dirty this is not acceptable. See the pictures for the extraordinary breakfast!!!!! Ants everywhere in the food and when I have called the waiter he just removed the ants and kept allbin another plates. Such behavior is reflecting lack of consideration and respect. Does not worth to stay there even for free.

Sandip

2 years ago

6.0

Hotel decoration, location!

Cons: No Wi Fi! No electric kettle!

Susan

2 years ago

2.0

Price and the old antique decor in the public places

Cons: There were bugs in our room, the breakfast was disgusting and inadequate. The area was seedy, the front desk man was unconcerned about his job and would not answer me when I asked why he charged us 35% more than our Booking.com reservation. There is so much deferred maintenance, it would be hard to know where to start.

Peter

2 years ago

8.0

Chaz

2 years ago

5.0

Ellen

2 years ago

4.0

We were happily welcomed. In the morning we enjoyed a good breakfast.

Cons: Place wasn't the cleanest. We asked for non smoking room and clearily did not spend our night in a smoke free hotel nor room. There was also a big party in the club across the street, which caused a hard time sleeping, good thing we brought our own ear plugs.

Robert

2 years ago

3.0

Marco

2 years ago

8.0

Hotel looks a little old, but works well, close to city center in Casablanca. There is a regular breakfast and a honest price.

Cons: Nothing to complain, only the tv, more than 90% channels only speaking arab.

Liam

2 years ago

6.0

The bed and the linens were nice

Cons: The location is a bit sketchy, many things in the room were a bit dysfunctional and the staff weren't always very helpful. The laundry cost me 150 MAD, which seemed like a scam. Wifi would cut out at night

Abakar

2 years ago

6.0

location

Cons: hot water issue

Dimitrios

2 years ago

7.0

The size of the room, the bed firmness

Cons: The cleanliness level, the bathroom and the old facilities.

Jaan

2 years ago

9.0

nice staff and location

Carrick

2 years ago

10.0

Oksana

2 years ago

9.0

Abdul

2 years ago

3.0

Fatsal

2 years ago

3.0

Sarfraz

2 years ago

4.0

Normal

Cons: Normal

Michael

2 years ago

7.0

Muhammad

3 years ago

4.0

it was in heart of the city

Cons: THERE WAS NO WATER IN THE FACILITY AND I WAS DISSAPPOINTED BECAUSE THE HOTEL IS BEAUTIFUL, I HOPE THE PROBLEM HAS TO BE QUICKLY

Milagros

3 years ago

9.0

the decor and upkeep of antiquity

Cons: I expected it to be walking distance from American consulate

Randell

3 years ago

10.0

Randell

3 years ago

9.0

Andrew

3 years ago

9.0

The surrounding area was a bit grubby, but LOVED this property. 10 minute walk to port/harbour area. Hotel was 100yrs old, built during French colonialism, and still furnished from that period. Was like stepping back in time. Staff were helpful carrying our bags to our room, and the elevator looked original from 1920’s. I loved watching it from the hotel reception. Bed was comfy, and good shower. However did find an opened durex packet on the floor. Someone had had a good night lol Breakfast was buffet style. Basic but adequate. Reception area and salon were a great place to chill. Would definitely stay here again.

Cons: Loved it all

Richie

3 years ago

3.0

Great decor

Cons: No Aircon, no on site parking , we had to pay for secure parking opposite the hotel. Film crew in hotel made stay awkward

Aneesa

3 years ago

6.0

the location and the staff

Cons: facilities,air conditioning wasn’t working..

Clara

3 years ago

8.0

The reception is very beautiful but in general, it's just an ok city hotel for a night.

Rafiq

3 years ago

1.0

Nothing

Cons: I realy advise to demilosh this hôtel and make à new construction, everything is old and defect even the basics

Elise

3 years ago

3.0

Lahcen

3 years ago

3.0

Location

Cons: Food room services

708maaikew

3 years ago

10.0

If you want to experience something else than your average chain type hotel, choose this one. The baroque decoration may not be everyone's taste but I loved it. Staff are very friendly and they take the time tell you about the history of this antique building. Edith Piaf stayed here and there are items that belonged to her, such as handbags, on display.

regenmorterlc

6 years ago

8.0

It you want to stay in a hotel with a sense of a bygone era, this place may appeal to you. Its like staying at a great aunt's home that has never been updated. The old style decorum is pretty much intact albeit a little of the worn side. My room had been updated at some point, but many of the original features were present. It was clean with everything working including a comfortable bed, plenty of hot water and water pressure. Staff were very friendly and helpful. I was there to see the art deco buildings and it is located right in the heart of the main area.

christinee861

7 years ago

4.0

I booked this through Qantas which was rated as 4 star - it is most definitely not even by Moroccan standards. There were a myriad of little things wrong, which ordinarily I wouldn't mind if my expectations weren't 4 star. It started with a shock of having to pay local taxes, only a few dollars a day but I had a receipt saying taxes were paid - I never got refund. The toilet seat was only held on by one screw which nearly made you fall off all the time. The main bathroom light wasn't working, the plug in bath was broken, the shower head held on by only one screw and changed directions with pressure changes, the hot water took 5 minutes or more to come, the shower door leaked because it wouldn't close properly leaving the floor flooded. The fridge door was so tight it was hard to use and jammed on the cabinet it was in. The wifi only worked in reception area. Breakfast was simple and often had to ask for plates, cups, cutlery or serviettes. Your room wasn't serviced unless you left the key and requested it. The old head maid who would scream at her staff leaving me feeling very uncomfortable, however the concierge was awesome always smiling with a good morning and seemed to always be happy to cover the uncomfortable feels.

749gme

7 years ago

2.0

The worst hotel I have ever been: unprofessional personnel speaking bad English, i paid the tourist tax they didn't give me the invoice, very poor breakfast, no information about dinner nor lunch service or restaurant menu, no wifi in the room, minibar empty and disconnected, bathroom shower leaking water over the floor, 2 winter heavy blankets on the bed, they never changed the sheets of the bed in a week, flies in the room (don't open the window), club playing hard music till late at night, I found living cockroaches on the floor, nonsense keyplan and the guy does not speak English, phone in the room without any information about the services, too much furniture in the room that you can barely walk, lack of building maintenance. This hotel does not even come close to a 3 stars hotel. Don't let you mislead by the traditional look and by the price, spend 200 dollars more and go to an international recognized hotel.

Pergamono

7 years ago

4.0

We ended up staying at this hotel due to a booking hurdle. Because we read the online reviews before our arrival, we came with an open mind, accepting any surprises we might encounter. The cigarette smoked hotel lobby displayed lots of antique-looking decorations - old paintings, copper statutes, marble details. It was as if we took the time machine and arrived at France in 1950s. I was given a room key with a giant lead tag on the key chain – the tag was so heavy and oddly shaped that I felt uncomfortable to put it in my shorts pocket. Our room was a suite at the end of the "third" floor hallway. But we were told because of the elevator was not working atm, we had to take the stairs. As we climbed to the 2nd floor, we saw not lights at all in the entire floor. We climbed another floor and thought we were there, but then we noticed that all the room numbers were label as "2xx". So I quickly realized that the hotel must have shut down the entire 2nd floor and moved the floor numbers up! The dark hall way of "the new 3rd floor" had old furnitures and rolled up carpets lying all around it. And finally we were at our suite at the end of the hall! Through the French door, a short hall led to a master bedroom and the secondary one, each of which had a small balcony, both open when we arrived. The curtains were flying into the rooms reluctantly. The secondary room had two twin beds jamming with each other and the belcony door. We couldn’t tell how long ago the beds were made, as the blankets on top were at least dusty. Into the master bed there was a large full bathroom with a large window facing the street. Sink, bathtub, toilet, mirror, everything was well designed. You could tell that it must have been quite a luxury back in the days. The hot water took ages to run through, and the facet could never stop dripping. And one of the TVs had a tube. At night back from dinner, as we walked through the stairs again, I wondered if the second floor was haunted. Back to the room, the balconies were lit by the neon from the club next door. I was woken up by a fight on the street at 3 am in the morning. The next morning we were told that the elevator was back on, so we took it down for breakfast. I had to say this elevator marked with Otis, 1922 was probably the most marvelous one I have ever seen. The lights and art printed on the wall showed the status of this place in its prime time. By the time of checkout, I actually didn’t feel dismayed by our stay, but wondered what was it like when this hotel was at its glory? And what caused its fall? Why couldn’t they acquire necessary financing opportunities to preserve and renovate this place?

LiuS593

7 years ago

6.0

It is absolutely gorgeous example of Casablanca’s Art Deco legacy. Inside it is worn out and you can only sense it’s glorious past. I am sure that after a decade this will be one of the trendiest hotels in Casablanca (of course with proper management and adequate financing). Not to be missed on Art Deco district visit!

barryf731

7 years ago

4.0

I stayed here on the night of 23 December 2017 in room 316. There were rolled up carpets outside my room which would have been an impediment in an emergency. The room was very spacious as was the bathroom and all seemed well until about 02:00 hrs. when people started leaving the club downstairs with its entrance underneath my room. This resulted in arguments, shouting, cars starting etc, until 05:00 hrs., after which time I was able to get about two hours sleep before I had the hotel's offering of a bland breakfast which matched the blandness of the previous night's dinner. I had to use the power point in the bathroom as there were no others. Other travellers on our tour were even more unfortunate, because not only did they experience the high noise level outside but they had to endure the smell coming from the sewerage system in the bathroom. According to the itinerary of our KRAS 'Highlights of Morocco' tour, we should have stayed at the Hotel Prince de Paris, but nobody gave us an explanation as to why we changed hotels. When driving away from the Transatlantique in our tour bus, we saw the Prince de Paris and it was located in a quieter area. This was my second example of budget style accommodation and food that KRAS was offering in it 'Highlights of Morocco' tour.

BrockDaBadger

8 years ago

8.0

I stayed for two days in another hotel in Casablanca that is rated higher than this hotel and the Hotel Transatlantique was so much better. Cable TV with English channels and movies, free wi-fi, hot water, a big balcony and best of all powerful air conditioning.

CANperspective

8 years ago

4.0

Stayed here with my tour group and was super glad I did my research before. I arrived to casablanca a day prior to the start and was debating staying here - based on the reviews prior I decided not to and I am very happy I made that decision. The hotel room was one of the dirtiest on the whole tour and the pillow and bed extremely uncomfortable. The bathroom wasn’t very clean and personally I wouldn’t have felt comfortable showering there. I can see why the tour stays there as it is large and can accommodate everyone but if you arrive earlier you are better off to stay somewhere else (many cleaner places for a similar price point)

Mac5504

8 years ago

6.0

It's not trying to be 5 star, so don't expect it. Stayed two nights - first morning, cold shower, second morning, great hot shower. Wifi worked perfectly in my room (206), the only sounds I heard was the cooing of pigeons. The bed was as firm as I've ever had but that's fine. The 'pillow' was a rock hard 'bolster' - that was a bit hard to adjust to. The breakfast was the usual Arabic fare - olives, tomatoes, cucumber, boiled eggs, some unidentified processed meat and white, spreadable cheese (if you could call it that) in foil packs. The best thing was fresh baguettes, apricot and cherry jam. Didn't try the coffee but the orange 'juice' was definitely orange 'drink'. The interior was fabulously quirky! Room was huge, as was the bathroom. Staff at the desk were a little on the surly side but others were delightful. Very convenient to the heart of Morocco, old medina etc. I'd read all the reviews and was expecting the worst - it was fine.

318timl

8 years ago

4.0

Spacious rooms and large bathrooms - The French influence can be seen everywhere in this hotel. I could imagine one day it was a great hotel of Casablanca. A quick flyover - creaking water pipes, loud neighbours, the lift works, Wifi as stated - works only in the lobby and rock hard beds. Some staff helpful - others don't bother asking them a question. Smoke smelled lobby - you get use to it. Super close to everything in the heart of Casablanca. 1)It's Moroccan - Many run down things but look past it as I did - the night here was memorable and for all the right reasons. Don't set your expectations too high and just go with the experience. If you are on a tour - it's good as you have the amenities that are needed. 2)Hardest bed ever - slept on the hardest bed in my life here, accompanied by the hardest sausage pillow. Once again I would say this is the Moroccan way. 3)Friday night - loud party next door - music and some loud people - didn't go too late but still this wasn't a quiet neighbourhood. Look for the gems of the hotel - so many different ornaments, details etc. Overall ot was the worse olace we stayed at in all of Morocco. 2 stars is kind!

markc847

8 years ago

6.0

We were staying here as part of an Intrepid Tour, and were dreading the experience due to the many negative reviews. First of all, this is in Morocco, where things get built, but ongoing maintenance seems to be a luxury item. People are plentiful, cheerful and friendly, but maintenance money is scarce. Our room was spacious, clean and comfortable, despite the bedding not really fitting the bed, the TV not working, and the fridge (we would never see another in a Moroccan hotel room) wasn't very cold. The shower was good but the water was tepid - maybe it's hot at night (more a French thing) - but we were OK with warmish. Great location, charming lobby, sitting areas and outdoor patio for relaxing. Free wifi worked well in the downstairs areas, no coverage upstairs. Delicious breakfast was typically Moroccan, ample and filling. Just remember you're in a developing country, where people are poor, devout Muslims who try hard and succeed at being extremely obliging, and you'll enjoy your stay. The first floor rooms are being renovated to a much higher standard, but don't hold your breath - I'd guess they won't be done until 2018. Another weird quirk is the rear lounge area leads to the lobby of another hotel, the Hotel Volubilis - hilarious, and totally Moroccan!

AR345

8 years ago

8.0

If your after a hotel bathed in sunlight with that feint aroma of freshly picked flowers and pressed sheets...this hotel probably isint for you. Despite the somewhat negative comments I had read before arriving I was and continue to be pleasantly surprised by this little gem. Yes it is dated, yes the hot water sits somewhere between tempered and warm and yes perhaps the rugs need a good steam clean ... however as I lay on my bed recovering from a 28hr flight the breeze blows in through the French doors that look out onto a small courtyard full of birds. The somewhat startling blue colour-scheme and wooden decor also room reminds me I am in fact in Morocco! The location is OK, you need to walk to public transport however the best way to get around seems to be via taxi which you can easily hail down. Although I would not normally opt for hotel restaurants, I was very jet lagged and wanted something easy. I bravely went straight for the fish Tagine and was very impressed! The meal also came with an entree and probably 2kg of fresh bread as apparently 'I looked hungry'. Breakfast was not as memorable however at around $10 I was not complaining! Cons: dated, very firm beds, approximately 5min walk to public transport, very limited concierge service (unless you happen to speak Arabic or French), feint smell of old tobacco (literally everywhere) Pros: hilariously Moroccan, friendly staff, relatively clean, restaurant surprisingly good Bottom line-if you want fancy, stay at the Sofitel. If you want Moroccan, stay here.

arrobarriba

9 years ago

2.0

First of all, the stuff was kinda rude. They spoke among themselves in Arabic and sounded like they were mocking us. Then, we came late at night and they told us that the restaurant was still open, so we went in and ordered some food. It came many minutes later, probably heathen in a microwave, disgusting. The rooms were not very clean and the beds didn't look clean either.

Shanelle88

9 years ago

2.0

I would avoid this hotel where possible. The Receptionist was very rude and didn't speak much english. There was no running water in my first room and often cold showers when I changed rooms. I was also charged a large hotel tax on arrival and cleaners didn't come without asking. There was also a pile of rugs outside my door as well. The area of Casablanca it is situated in isn't the nicest either.

Hôtel Transatlantique

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Standard Double Room

Breakfast Included

$51.00

Half Board

$77.00

Standard Twin Room

Breakfast Included

$71.00

Guest Sentiment Categories

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Location

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Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

1:00 AM

12:00 PM

12 AM

3 PM

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Reviews (95)

Customer Reviews & Ratings

5.5 / 10

abdoul kader

Adamsila

Diane

jean michel

Zakaria

BAROUK

Sidi

Ievgen

yahyagw

Leda

Mohamed

Muhammad

Pascal

Shaikh

Diaw

Muhammed

Salma

Marianne

Vivienne

Tom

Aws

Salah

Houssem

Aleks

Slim

Christine

Ismail

Yusri

Tiago

Andres

Edwin

Rimple

Mohammed

Tymoteusz

Vincent

Boo

Geogy

Yasser

Jill

Vida

Neil