Riad Palais Sebban
Chain: Not Available
Description
Historic Charm and Modern Comfort
Stylish Riad: Immerse yourself in the 19th-century charm of this riad, blending Moroccan and Andalusian architecture, just minutes away from the bustling Jamaâ El Fna Square.
Luxurious Amenities: Indulge in elegantly decorated air-conditioned rooms with a minibar, rooftop terrace city views, and vibrant en suite bathrooms with complimentary toiletries.
Culinary Delights and Relaxation: Start your day with a buffet breakfast, savor Moroccan and international cuisine, unwind in the lounge with free Wi-Fi, and pamper yourself with hammam and massage treatments.
Book now to experience the perfect blend of history and luxury at our riad!
Sentiment Analysis
Beautiful decor
Excellent service
Delicious breakfast
Good amenities
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Availability Side
Standard Double or Twin Room
The twin/double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Guest Sentiment Categories
Cleanliness
Cleanliness was generally good, but concerns were raised about the state of the bathroom in one review.
Service
Staff were accommodating and attentive, contributing positively to the overall experience.
Location
Mentioned as slightly inconvenient for taxis, impacting ease of access.
Room Quality
Generally described as beautiful, although there were some concerns regarding a lack of windows in one room.
Amenities
Facilities like the hammam and rooftop areas received positive remarks, enhancing the experience.
Value for Money
Overall considered to be a good value, given the experiences shared.
Food and Beverage
Breakfast received high praise with a good variety of options, enhancing the stay.
Overall Experience
Overall stay was memorable and marked by outstanding service and beautiful surroundings.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (2519)
Veliath
2 weeks ago
9.0
Joan
2 weeks ago
10.0
A beautiful riad with kind Friendly and responsive staff
Cons: Nothing. Everything was exceptional
Richard
2 weeks ago
10.0
Everything! Omar and Hassan we’re not only perfect hosts but they made you feel like family! Helped us in every way. We were going on a hike with Mohamed which they arranged so we needed to leave as soon as we got there and they had a lunch waiting for us and when we returned from the great hike with Mohamed the magnificent dinner and then they play music and everyone had a great time. Location is fantastic with facilities are wonderful and it’s right with your best friends. We highly recommend staying there.
Cons: Nothing
Yavuz
2 weeks ago
10.0
Ahmed Abdelmohsen
2 weeks ago
10.0
Very nice luxurious Riad, I tried few in Morocco and this one was the best.
Lara
2 weeks ago
9.0
Das Hotel ist sehr schön angelegt mit drei kleinen Pools und in der Mitte der Medina. Das Personal ist sehr freundlich und zuvorkommend.
Cons: Das Zimmer war recht klein und ohne Fenster, das Licht kam nur durch die Glastür.
Cara
2 weeks ago
10.0
Tanja
2 weeks ago
10.0
Alvaro
2 weeks ago
9.0
Las instalaciones son muy bonitas
Cons: El desayuno es bueno pero podría ser mejor
SERGIO
2 weeks ago
10.0
Localização perfeita dentro da Medina. O Riad é um espetáculo e tem um restaurante excelente. Toda a decoração interior é fantástica. Quartos espaçosos e funcionários extremamente simpáticos e atenciosos.
StellaRajch
2 weeks ago
10.0
Exceptional. Everything was very nice, the Riad is picture perfect, and the staff is also very attentive. The location is also perfect, and very easy to find from the drop-off point that the taxi would leave you. It was more than we expected, and I would love to return in the future.
Lauren
3 weeks ago
8.0
Maude
3 weeks ago
10.0
Maria Luisa
3 weeks ago
9.0
Souad
3 weeks ago
8.0
Le personnel était gentil et accommodant. Le lieu était superbe comme un musée. Petit déjeuner correct. Le rapport qualité-prix est très bon! Localisation parfaite pour ceux qui ne veulent pas marcher beaucoup avant de trouver le riad.
Cons: Propreté des chambres laisse un peu à désirer surtout la salle de bain. Beaucoup de bruits dans le riad, pas idéal pour les gens qui veulent se reposer.
Georgia
3 weeks ago
10.0
An oasis of beauty in the midst of Marrakech. This place is unmatched, multiple terraces with pools & chill out areas. Incredible architecture and beauty. Extremely friendly and attentive staff. Room was comfortable, cozy, luxury and traditional. Breakfast was excellent.
Cons: Nothing
Michelle
3 weeks ago
9.0
So palatial - it was so beautiful and a wonderful start to my time in Morocco. Close to the mosque and Medina. Nice outdoor areas to relax in.
Cons: A bit expensive for the standard.
sacchi
3 weeks ago
10.0
Mireia
3 weeks ago
10.0
Riad precioso, con varias piscinas y terracitas… el personal super amable y el desayuno muy completo
Tariq
3 weeks ago
9.0
Staff were very helpful. Beautiful Riad.
Kim
3 weeks ago
10.0
This was the most exceptional introduction to Marrakesh we could have asked for. The riad is stunning. The courtyards, the rooftop decks, the pools, the staff. We were floored. Book here as fast as you can!
Cons: Small details at breakfast could be slightly improved. I would love the property to provide a history of the riad to guests - there was a book about the architect who worked on it, but even a handout would help us understand the love and detail that went into this property.
isabelle
3 weeks ago
9.0
Séjourner dans un palais : la décoration et l'architecture est incroyable Les différentes terrasses avec piscine des petits coins de calme
Grimoldi
3 weeks ago
7.0
Posizione del Riad, staff, ristorante e tipologia camera
Cons: Bagno della stanza troppo piccolo, staff spazio sottodimensionato
Andreneida
3 weeks ago
10.0
The dinner show and breakfast were amazing, the staff were all very kind, the place is beautiful and very well located.
Cons: The check in took some time as we arrived early, but they told us to wait as it would take them only a few minutes to get our room ready and instead it took almost 2 hours. I would rather they would just tell me to come later.
Laia
3 weeks ago
10.0
Inka
3 weeks ago
10.0
Eunice
3 weeks ago
10.0
We were in awe of Palais Sebban - the spectacular architecture in every room, the variety of colorful decorated living rooms for guests to use, the beautiful terraces with bougainvillea and plants and lounge chairs, swimming pools, the breakfast spread every morning. We loved our own room with its private balcony and living room terrace. We especially enjoyed the live music at dinner, including the belly dancer. We had a spa treatment and that was very relaxing and refreshing.
Cons: Everything surpassed our expectations.
federica
3 weeks ago
9.0
Bellissimo road, terrazze e piscine. Colazione buonissima davvero. Ci tornerei
Cons: Niente
Bilal
3 weeks ago
10.0
All
Cons: Not
Kai
3 weeks ago
10.0
Lage Sauberkeit, super ausgestattet
Casi
3 weeks ago
9.0
Posizione centralissima struttura in stile tipico marocchino molto bella ristorante buono con un ottimo rapporto qualora prezzo
Cons: La pulizia merita più attenzione abbiamo trovato formiche nel bagno e sul letto di mia figlia ed un capello attaccato alla lampada Il ristorante per colazione dovrebbe avere più cose internazionali
MARCO VITTORIO
3 weeks ago
10.0
Kate
4 weeks ago
10.0
I had an amazing experience at Riad Palais Sebban. The staff went above and beyond to make sure I had the loveliest stay. A special thank you to Achraf and Mohammad for all of their help as a solo female travel the location was excellent, a safe, quite and easily accessible route to the soukes. This place is so special, a little piece of serene and bliss amid the chaos. No detail was left unturned from the restaraunt staff to the cleaning staff, they work tirelessly to e sure perfection.
Alex
1 month ago
10.0
L’endroit est magnifique et très bien situé et au calme
Natalia
1 month ago
9.0
Lo bonito que es este Riad es indescriptible, en cada rincón no falta detalle. Si vuelvo a Marrakech repetiré sin duda. Personal muy amable y servicial, atentos a todo. Las vistas de la mezquita son ideales mientras ves atardecer desde la azotea.
Cons: El desayuno está bien, pero quizás le falta un poco más de calidad o variedad. Y aunque es un detalle sin importancia, me cambiaron el secador el segundo día por uno más pequeño y con menos potencia sin comunicarme nada, lo normal es que avisen del porqué o que no hagan ese cambio.
Matthew Nguyen
1 month ago
10.0
The best Riad I've ever stayed. The riad itself is such a charming hidden oasis ✨️ in the middle of the Medina.
Cons: None
Tahar
1 month ago
10.0
L’accueil chaleureux et une mention spéciale car mon séjour était lors de mon anniversaire. La chambre était décorée avec goût et j’ai eu droit à une attention très chaleureuse : gâteau et musique par tout le staff.
ANNA PIERA
1 month ago
10.0
Riad magico nel cuore della Medina ,facile da raggiungere per la vicinanza alle vie principali. Zona elegante e sicura .
Cons: Nulla
Mohammed
1 month ago
10.0
it’s just perfect ! literally everything. loved every minute.
Cons: nothing
Marie
1 month ago
10.0
Endroit exceptionnel, le décor est splendide. C’est très calme et pourtant à proximité immédiate de l’agitation de la médina. Piscines en rooftop très agréables. Petit déjeuner en buffet superbe !
Cons: Rien
ANNA PIERA
1 month ago
10.0
Jonathan
1 month ago
10.0
lorenza
1 month ago
9.0
el lugar es increible, cien por ciento recomendado, el personal muy amable y atento
Cons: mucho tiempo de espera para recibir la habitación
Helene
1 month ago
9.0
The staff was lovely! Location perfect! The atmosphere was just what you expected, everything was super pretty. The breakfast was very good.
Cons: Could be a bit more variation on the evening menu.
Tonya
1 month ago
10.0
The staff and property were exceptional. Everyone was so friendly and helpful, even going so far as carrying our heavy luggage from the main road all the way up to our room (lots of stairs and bumpy streets). They helped us seamlessly set up airport transfers. Our room was STUNNING and the rest of the Riad had so many gorgeous areas to sit and relax and enjoy the artistry that went into the design of the building. The rooftop at night gave us an incredible view of the Koutoubia. A perfect oasis in the middle of the busy city.
Cons: No complaints!
Marco
1 month ago
10.0
Tutto
Cons: Niente
Nadine
1 month ago
8.0
L'accueil , le personnel tout confondu est très agréable et disponible pour nous.
Sowmya
1 month ago
10.0
Nygård
1 month ago
9.0
Wonderful authentic riad with super friendly staff and a relaxing atmosphere.
Christian
1 month ago
10.0
Ein Riad aus 1001 Nacht! Einfach toll - mit einer sehr guten und ruhigen Lage in der Medina! Ein äusserst angenehmes, zuvorkommendes und freundliches Personal.
Cons: Unser Zimmer war hellhörig, insbesondere ist dies bei egoistischen und lauten Gästen störend!
Jacobsen
1 month ago
10.0
Excellent breakfast. Location v central. Staff exceptional
Cons: The shower had to be hand held and there wasn’t a hook for the towel beside the shower
Christian
1 month ago
9.0
Frances
1 month ago
9.0
gorgeous Riad with an old centre piece and lovely courtyards throughout. outside dining a treat. rooftop terrace a delight.. staff very helpful. easy to access and find and easy access to souks and main sites.
Cons: rooms quite varied in size and quality, reflecting the different buildings. a little bit luck of the draw. paying extra for decent coffee is always a bit unnecessary.
M
1 month ago
9.0
Prachtige Riad .Lust voor het oog.
Cons: Badkamer.
Melody
1 month ago
10.0
Wonderfull staff, location, and ambiance. We were very well taken care of, and we had plenty of assistance arranging extra transport and getting questions answered. Would absolutely recommend!
Cons: There was one night the staff were up late cleaning up after an event and rearranging everything in the main courtyard, and the noise carried. If you're a light sleeper, I'd recommend requesting a room that is away from the main courtyard. Or bring good ear plugs :)
Marlene
1 month ago
10.0
Oh just … EVERYTHING!!
Cons: NOTHING…. you cannot fault it
Alexander
1 month ago
8.0
Taliyah
1 month ago
10.0
I loved everything about Riad Palais Sebban, the staff were excellent, extremely attentive and patient as well as equally professional. The views were fantastic and the location was perfect for being close to good food spots, the main markets in the medina and of course meeting all the cats of the medina (none in the hotel) The hotel room was beautiful, every part of the hotel was beautiful, you can see how much history is in the walls The food was phenomenal (a bit expensive considering what walking down the road would get you) but so worth it, beef tagine was absolutely amazing and Moroccan tea was SO good
Cons: I loved everything, I really couldn’t fault it
Ekaterina
1 month ago
8.0
Location, beautiful inside, comfy bed, friendly staff and food was good.
Cons: Breakfast was so so
Timothy
1 month ago
10.0
Everything was fantastic and exceeded our expectations. Highly recommend to other travelers!
Cons: I was sent a message inviting us to a dinner with music, and I responded yes. I then verbally told the waiter we had met the earlier night to reserve us a table and even showed the table we wanted to him and he agreed. When I showed up to dinner he had given the table to someone else and hadn't reserved any other tables for us. I told him how unhappy I was about this and he just shrugged his shoulders and walked off. Other than this jerk, all the staff were excellent and the hotel was excellent! 10/10
Pia
1 month ago
10.0
A beautiful Riad with exceptional design and thought. It was easy to find and is well situated with not so much tourist crowds outside the entrance The roof top has lovely small areas enabling a bit of privacy if you want it. The staff was ever so friendly and very professional and helpful The food was very nice and fresh. It was an easy choice to eat at the Riad instead of going outside to try and find a restaurant.
Cons: I have nothing that I thought was lacking
bryan
1 month ago
8.0
Mostly everything
Cons: Bathroom facilities very average.........poor wi fi in bedroom..........no need for piped music on roof terrace.
Michael
1 month ago
10.0
Everything.
Cons: Nothing.
Leszek
1 month ago
7.0
Gianluca
1 month ago
10.0
Siamo stati accolti calorosamente, whisky marocchino e biscotti, inoltre eravamo arrivati presto al mattino e ci è stata data la possibilità di fare colazione. Il palazzo è fantastico le due terrazze mozzafiato, un soggiorno a Marrakech da ripetere assolutamente. Lo staff cordiale e gentile. Posizione eccellente, a 10 minuti da place jemaa el fna. A presto.
Cons: Niente
Irayana
1 month ago
10.0
Personnel accueil, Riad Palais Sebban juste magnifique bonne continuation, j’espère vous revoir bientôt
Lynn262305
1 month ago
10.0
Wonderful atmospheric hotel. The decor is breathtaking. There are 3 plunge pools and plenty of outside seating and lounging areas. The staff are friendly and very helpful. The hotel is in a great location. The only cautionary note is there are a lot of steep stairs throughout the building. The restaurant served an excellent breakfast and evening meal
1 month ago
8.0
Iskander
1 month ago
10.0
Отличное месторасположение, удобно до всего добираться , внутри просто сказка, хочется рассматривать каждую деталь интерьера и дизайна , погружает в атмосферу сказочного Марракеша, уютно, отличный ресторан и сервис, вкусные завтраки.
Saul
1 month ago
10.0
Una belleza escondida, un lugar mágico con una atención espectacular, las habitaciones muy cómodas y muy lindas decoradas, cama muy cómoda y grande. El desayuno muy bueno y la cocina espectacular tanto para cenar como para el almuerzo. Está muy bien ubicado, a 5 minutos del soko y cerca de donde pasan a buscar las excurciones. Ya lo extraño
Sedat
1 month ago
9.0
Mükemmel konum güler yüzlü çalışanlar müze gibi
Susanne
1 month ago
8.0
Edvinas
1 month ago
10.0
Our stay at the riad was absolutely perfect. The property is beautiful, everything was well maintained, and the atmosphere was wonderful. The team was truly amazing – friendly, professional, and always ready to help. They made our stay even more special. Thank you for such a great experience!
magdalena
1 month ago
10.0
Pyszne śniadania, piękne wnętrza, pomocny personel.
Christian
1 month ago
10.0
Evelin
1 month ago
10.0
C
1 month ago
8.0
De verschillende terrassen
Jennifer
1 month ago
10.0
Very friendly and helpful staff, beautiful rooms and gorgeous rooftop pool for soaking and sunning. So welcoming, facilitated seamless transfers to and from airport. My 2 daughters and I stayed at 5 Riads during our stay and this was our family favorite!
Rayna
1 month ago
5.0
Very detailed decor better as a small museum than a hotel. Nice outdoor area
Cons: Old and dusty. Our doors did not close properly. The bathroom had a stench. Lighting was low. Staff was distant no attention paid until we asked.
Katia
1 month ago
6.0
Cons: The room was very cold, and the air conditioning did not help at all. The staff brought a portable heater from reception, which had to be placed next to the bed. For a room of this level, this was quite inconvenient and not what you would expect
Yvan
1 month ago
9.0
Laura
1 month ago
10.0
Le Riad est très typique et les chambres immergent tout de suite dans l’esprit marocain. Le rooftop est incroyable et le personnel adorable. Je recommande vivement !
Paola
1 month ago
8.0
This hotel is an amazing centuries old riad. The location is excellent being close to many cultural sites. The central courtyard is lovely where you can have a delicious meal, sit for a tea or a drink. The bedroom and bathroom were beautiful. It was very quiet, the bed comfortable and the water in the shower hot. The staff was kind and did their best to make our stay enjoyable.
Cons: These are not deal breakers but there wasn't much closet space and the water in the shower was difficult to regulate. They gave us a room that was much larger than we reserved which felt a little too big for just the two of us though we benefitted from having a personal terrace the day it didn't rain.
Anna Benedetta
1 month ago
9.0
Gemma
1 month ago
10.0
Ines
1 month ago
10.0
El personal. Las habitaciones. Los patios. La recepción con un té tradicional. Es como entrar en un oasis en el tiempo y todo lo que uno se imagina de las mil y una noches de lujo.
Diana
1 month ago
9.0
Las instalaciones son muy bonitas, es como un pequeño palacio. Está bien ubicado, es muy facil llegar. El personal es muy amable y atento, el desayuno es muy variado y delicioso. La habitación era amplia y cómoda.
Cons: Para llegar a la habitación tocaba pasar por un salón tipo comedor, en ese espacio había un olor que no era tan agradable (como olor a artículos viejos). Nada grave, pero supongo que lo pueden solucionar fácil y mejoraría la experiencia. Tambien podrían mejorar el mantenimiento del baño de la habitación.
Virginia Giulia
1 month ago
10.0
Rapporto qualità prezzo imbattibile per comfort, gentilezza e location
Sofia
1 month ago
10.0
Φιλικό και εξυπηρετικό το προσωπικό πρόθυμο να βοηθήσει σε ότι ζητήσαμε.Εξαιρετικό υο εστιατόριο του ξενοδοχείου. Φάγαμε σχεδόν όλες τις ήμερες της διαμονής μας . Ωραίο και πλούσιο πρωινό!!!. Η Θέση του ξενοδοχείου καταπληκτική πολύ κοντά σε όσα θέλει κανείς να δει στο Μαρακές.
MANUEL
1 month ago
10.0
Elsbeth
1 month ago
10.0
Het was een ware belevenis om in deze prachtige Riad te verblijven. Ik kon niet stoppen met foto’s maken van de inrichting, de binnentuin, dakterras etc. Ik had de standaard kamer geboekt, maar we kregen de luxe kamer! Het personeel is bijzonder vriendelijk en vooral Achraf was bijzonder behulpzaam en leuk. Het ontbijt was uitgebreid en lekker. Er zijn overal mooie plekken om te zitten, op het dakterras met verschillende zitjes met bloemen en een mooi uitzicht.
monica
1 month ago
10.0
The best place in Marrakesh!!..absolutely amazing! we had a great time! the staff is friendly the place is gorgeous you'll fall in love with it!
Gemma
1 month ago
10.0
bulgerce2022
1 month ago
10.0
Few things in life or travel exceed expectations. The Palais Sebban did that in spades. Enterred via a long narrow winding lane, you finally emerge into a lobby that defies description -- a classic riad of another era. Tiles, marble, carving, wood and esquisite detail everywhere. Comfortable nooks and beautiful courtyards. And the staff, helpful, friendly, accommodating, in every guesture. Our room was like no other we have had in our travels -- adjacent to a "secret" courtyard and those locks! The Palais Sebban is a hotel well worth a second visit and maybe even a third.
Nathalie
1 month ago
9.0
Tout
Cons: Rien
92theresal
1 month ago
10.0
One of the most beautiful places we have ever stayed….. it was like a precious gem inside the Medina. Totally unassuming from the outside. And on the inside, it felt like a magical oasis of pure richness. We arrived so early and our check-in was not until 2 o’clock or 3:00 PM. We had to wait hours for our room of course which was totally understandable… But it was 100% OK because they let us keep our luggage by the check-in area and we went up to the rooftop and relaxed on the beautiful Moroccan beds with a beautiful breeze, listening to the birds …they even allowed us to partake in the daily breakfast …… It was just amazing. We didn’t mind waiting for our room at all. In fact they had it ready for us early at 1 o’clock. We only stayed two nights and I was wishing we could stay for an entire week or more…..
Jessica
1 month ago
10.0
Every single member of staff went above and beyond, whether that was a friendly hello, remembering our drinks order, answering our questions about their wonderful culture, exchanging currency for smaller change, giving us tips and tricks for the local area or making us laugh. The hotel itself is beautiful - located within the Medina meant it was easy to get into the hustle and bustle, but tranquil and peaceful once within the hotel. It really did feel like a luxury Riad, without the luxury price tag. We had lovely weather so managed to enjoy lazing round one of the three gorgeous pools (with a G&T) - one of which is heated.
Maria Paula
1 month ago
9.0
Todo o edifício é excepcional. A decoração tradicional e os diferentes pátios e terraços excederam as expectativas. Proximidade da Gemaä el-fna e dos suks mas sossego absoluto dentro do riad. Simpatia de todo o pessoal. Sempre dispostos a corresponder aos nossos pedidos. Cama muito confortável, chuveiro e aquecimento a funcionar bem. O nosso quarto tinha um terraço muito agradável com vista para o átrio principal. Adorei! Na minha opinião compensou muito optar por um quarto de categoria superior. O pequeno almoço era muito bom, com várias especialidades típicas de Marrocos. Jantámos uma vez no hotel. Os pratos estavam deliciosos e houve acompanhamento musical ao vivo por um grupo que tocava e cantava música ocidental contemporânea muito agradável e adequada.
Cons: Por azar o tempo esteve frio e encoberto durante grande parte da nossa estadia. Os espaços comuns são quase todos abertos o que usualmente deve ser super agradável, mas não de manhã cedo quando está frio. Algumas escadas de acesso são estreitas e desafiantes, sem problema para nós, mas a ter em conta.
Robert
1 month ago
9.0
Graziella
1 month ago
10.0
Le lieu est splendide, décoré avec goût. L'endroit parfait pour se ressourcer, au calme. Le petit-déjeuner est excellent, ainsi que les plats proposés au restaurant. Un moment hors du temps.
orna
1 month ago
6.0
העיצוב הצוות
Cons: ארוחת בוקר עלובה ולא טעימה המקום פתוח והיה קר מאוד מאוד
Jain
1 month ago
8.0
Rima
1 month ago
6.0
Helena
1 month ago
9.0
Da arquitetura do riad. Da simpatia dos funcionários Tivemos upgrade para suite que era excecional
Cons: Como estava mau tempo o pequeno-almoço era servido na sala que é pequena e tornava difícil o serviço no buffet
Cindy
1 month ago
10.0
Loved everything about it!
Marie
1 month ago
8.0
L’amabilité du personnel administratif. Le décor fabuleux de la salle à manger et des nombreux niveaux avec piscines
Theresa
1 month ago
10.0
Every detail was pure beauty. Absolutely luxurious in every way! Breakfast was incredible!
Cons: We loved EVERYTHING!!! Nothing bad to say! :)
Andrzej
2 months ago
10.0
Wygląd wewnątrz przenoszący mnie w klimat miasta, państwa, kultury i sztuki. :-)
Cons: Nie mielismy najlepszego pokoju ale za to cena była duzo lepsza. Wiec OK.
Chanel
2 months ago
10.0
The most amazing Riad with amazing attentive and helpful staff, willing to help you plan activities and meet every need. Great breakfast, location and stunning architecture. A very serene location in the middle of the busy medina. Would recommend staying at this Riad to everyone who is doubting which one to pick, it was one of the main highlights of our holiday in Marrakesh.
GULRA
2 months ago
10.0
Woow what a great place. I stayed for one night only just before leaving Marrakesh but it was amazing. The service, staff, location, room and breakfast. it exceeded my expectations. Such a great Riad. Wonderful rooftop. I will definitely be back
Benjamin
2 months ago
9.0
Mauro
2 months ago
10.0
Struttura bellissima, stanza favolosa, cibo e disponibilità dello staff top. Difficile trovare di meglio a mio parere.
gianmarcov265
2 months ago
10.0
the best in Marrakech , feels like a dream and its not over priced for its beauty
Bugra
2 months ago
10.0
NATHALIE
2 months ago
8.0
Nicola
2 months ago
8.0
Karen
2 months ago
9.0
Such a beautiful Riad and friendly helpful staff. We had breakfast and dinner there which was amazing
Cons: The room was a little cool the first night
Wahoo62
2 months ago
6.0
We spent 3 nights here in a Deluxe room (the Menara). The positives: the common spaces in this riad are comfortable and all photo worthy, and the riad is really well located for exploring the medina. The big negative for us was that the room presented challenges: it was remarkably small, the bathroom smelled of sewage (they proactively lit a large citronella candle in the bathroom to cover the odour, but it was so overpowering it brought tears to my eyes and we had to put it out), it was noisy (a window pane next to the bed was missing meaning you were roughly 1 metre from the hall with no sound barrier) and music played all day in the lobby below and then in the open air restaurant close to the room until ~10:45PM, and the bathroom offered a straight view from the bed to the toilet with a door that was 50% latticed. Between the bathroom door and the effectively open window to the hall and lobby, one would not want to be in this room for a romantic retreat. If we were to return, we would definitely get a higher "class" of room as what was provided failed to meet our expectations.
Lisa
2 months ago
9.0
I loved it being so authentic and original. It was spotless and staff were very helpful
Cons: Only thing I would say was needed more space for clothes in the room and a safe would have been good
Cinzia
2 months ago
10.0
Riad incredibilmente bello, si ha l'idea di come'è un palazzo in stile marocchino. Personale gentilissimo e sempre a disposizione. Colazione molto varia e assortita tra dolce e salato. Lo consiglio senza dubbio!
Cons: Nulla
McKinlay
2 months ago
8.0
This is a GORGEOUS property!!! Absolutely stunning! The location was also very convenient! Staff is wonderful and so helpful!!!
Cons: The rooms have an “air conditioner” that you couldn’t turn down below 23 degrees nor could you just turn it off. We would have preferred a cooler room. When we opened the door to try and cool it down, the conditioner would beep very loudly at us. We would have liked to have more control over the temperature!
WEI
2 months ago
10.0
This is a traditional Morroca Riad hotel with more than 200-year history. It left us a deep impression because it’s our first time to stay in hotel with Riad style . I am interested in the history of the hotel and “Riad”. When I came back to home, I checked “ChatGPT”and Gemini” for detailed information about the hotel and then I wrote an article in China’s famous social media “Rednote” to share my experience. I screenshot my article here. From the train station, we took bus with 5 stops. It is inside of the old city and is easy to find by Google Map. The staff of reception desk gave me a map and explained the detailed information about Marrakesh. We can go any places I planed on foot. Our room seems not big enough but it is OK. We enjoyed our two nights here.
Biancucci
2 months ago
10.0
Emanuele
2 months ago
9.0
Cas
2 months ago
8.0
De riad zelf is prachtig
Cons: Kamers zijn best klein
Paul
2 months ago
7.0
Riad Palais Sebban is a beautiful property tucked away on a quiet backstreet inside the Medina, yet still within easy walking distance of all the main attractions. The riad itself is very attractive and feels like a peaceful escape from the bustle outside. Staff were generally helpful and pleasant during our stay.
Cons: Breakfast offered a good selection, however the dishes that were meant to be hot were only tepid, which we found rather off-putting. We stayed as two couples. Our room was bright and airy, but the other couple were given an internal room with no windows and experienced an unpleasant drain smell. We wondered if this was the reason scented candles had been lit in their room. Unfortunately, what really soured the experience for both couples was being incorrectly charged for items from the minibar that we had not consumed. In addition, housekeeping removed my razor, and when I raised this at reception it was simply shrugged off, which was disappointing and unprofessional.
dominika
2 months ago
10.0
Piękny, kolorowy, przemiły i pomocny personel
Wilkinson
2 months ago
9.0
Anita
2 months ago
10.0
Allt! Fantastisk arkitektur, otroligt vacker interiör/inredning, varje utrymme är som ett konstverk. Ljuvlig innergård med relativt stor och lockande ren pool, väldigt vacker miljö att äta middag i. Flera olika solterrasser med mindre pooler. Mycket bra frukostbuffé, med väldigt goda grönsakssallader med spännande kombinationer av grönsaker. Väldigt bra läge. Skulle gärna ha stannat längre!
GUILLAUME
3 months ago
6.0
le peronnel est incroyable, le restaurant est parfait, le Petit dejeuner est assez varié et tres frais.
Cons: La chambre au dessus de la reception ne permet d'etre au calme en debut de soirée, aisni que coté rue, le bruit s'entendant assez distinctement. La douche est tres exigue, et ne permet pas de se mettre debout, c'est assez drole, la SDB ne ferme pas les portes sont magnifiques mais peu pratique
Murray
3 months ago
9.0
Beautiful building, relaxing courtyard and great views from the roof terrace.
124murrayk
3 months ago
10.0
Beautiful hotel with the traditional intricate tiling and roof designs, courtyard pool and bar and roof top pool and seating with views of the whole city and mountains. A good location for exploring the Medina as long as you don't mind the busy narrow streets, close to the Koutoubia and Jemaa el-Fnaa
Inercia
3 months ago
9.0
El edificio es fantástico
Felix
3 months ago
9.0
Nasstaja
3 months ago
8.0
Great breakfast and staff! Location was awesome! Close to taxis and the Medina. Welcome tea and map orientation was very useful!
SERGIO DARODA
3 months ago
10.0
Perfecta ubicación y habitación con gran decoración al igual que en todos sus patios, atención esmerada de todos los empleados especialmente los de recepción
Marine
3 months ago
10.0
Craig
3 months ago
8.0
Great location, beautiful tiling and feature, excellent and friendly staff
Cons: We went in January and it was cold and draughty, any other time would be fine
Eliane
3 months ago
10.0
Le cadre est splendide, l'emplacement idéal dans la médina, l'accueil magnifique, nous avons beaucoup apprécié aussi la gentillesse et les informations précieuses reçues pendant notre séjour! Très bon petit déjeuner. Nous le recommandons chaleureusement!
Narges
3 months ago
10.0
The resort building was very beautiful, the location was excellent, the staff were polite, and the breakfast was good.
Cons: Unfortunately, the internet in our room did not work. After one person took a shower, the water turned cold, and the second person had to wait for it to heat up again. Also, there was no Do Not Disturb card for the door in the room.
Laura
3 months ago
10.0
Miodek1410
3 months ago
9.0
hasan
3 months ago
9.0
Franz
3 months ago
9.0
The historic Arabic Buildings- architecture
Cons: Food was very normal for the high price
Fanni
3 months ago
10.0
Honestly, this place is like heaven on earth!
Cons: There were some construction work going on, sometimes it was quite noisy, but we decided to come back once the riad is renovated / extended to see the final result.
Zahraa
3 months ago
10.0
Beautiful place with kind staff. We had a wonderful experience!
Louisa
3 months ago
7.0
Julia
3 months ago
8.0
Afeefah
3 months ago
8.0
Service was excellent. Location was good. Cleaned nicely.
Cons: Breakfast - would have liked toast and butter
Maier
3 months ago
10.0
Hemos estado cuatro amigas pasando unos dias en el Riad y nos ha encantado el sitio, es una maravilla. A sido una estancia maravillosa, resaltariamos la ubicación que es excelente (5 minutos andando del Riad a la plaza Jemaa el fna), el personal muy amable y las piscinas que tiene. El último día que teniamos que dejar el Riad para el mediodia, nos dejaron guardar las maletas en un cuarto hasta salir hacia el aeropuerto. Muy recomendable. Volveriamos a repetir!
MARIA DE LOS ANGELES
3 months ago
10.0
Todo fue perfecto. Desayuno ubicación y habitación y el servicio amable y cordial
Cons: No me gustó escuchar música española. No viajo tan lejos para escuchar la Macarena. Para eso me quedo en Playa del Inglés.
Jerica
3 months ago
10.0
Everything was amazing and the space is a true sanctuary! I would return in a heartbeat.
NADEZHDA
3 months ago
10.0
All is good
Janna
3 months ago
10.0
Andrea
3 months ago
10.0
Shannon
3 months ago
9.0
We liked how beautiful the riad was and how lovely and kind the staff were.
Bianca
3 months ago
9.0
Prachtige authentieke riad. Verschil in klasse kamers is groot. basis kamers zijn echt klein en donker. Luxere kamers zijn prachtig en passend bij de accommodatie. Fijne plunge pool op het dakterras. Heerlijke pluk om bij te komen van alle indrukken van de stad. Warm ontvangst, behulpzaam personeel, uitgebreid vers ontbijt, ideale locatie om lopend de stad te verkennen, taxi stopt net iets buiten de Medina van hieruit kan je uitstapjes maken in de omgeving. Uitstapjes via receptie geregeld. Erg goed georganiseerd allemaal. Contact via WhatsApp snelle en duidelijke communicatie.
Cons: De entree was niet duidelijk aangegeven en in aanbouw. De oude bogen naar de patio zijn laag met scherpe punten, mijn man heeft er blijvende littekens aan over gehouden. De geregelde taxiritten vanuit het hotel moesten aan het einde van verblijf cash afgerekend worden, dit kan niet met een creditcard of bankpas. Onze koffers hebben dag van vertrek in de ontvangsthal gestaan. Tassen waren nat geworden van de fontijn.
Valerie
3 months ago
10.0
Jonathan
3 months ago
9.0
Breakfast was great, service was great, location was great!
PATRICIA
3 months ago
8.0
gostei da localizacao, do ambiente acolhedor,
Cons: achei a limpeza do quarto um pouco a quem, a area do chuveiro tbm um pouco escura e sem ventilaçao
Gustav
3 months ago
4.0
I almost never do bad reviews since I do prefer advising on the good ones. However, in this occassion I did felt massively disappointed. Probably the only thing I liked about the hotel was the location and the pool.
Cons: It would be a long list but trying to resume it: In my opinion, the photos dont match the actual status of the propperty. Unfortunately everything is extremely old and the whole place needs renovations. Another disappointment was, that by check-in, they gave us a room that wasnt meant to be, one that was dark with no windows. After complainning they did gave us a room that matched the photos of what we booked. Still disappointing conditions but at least matching. Its difficult to understand why would they give the customers worst rooms instead of the better ones by check-in. Adding up, we tried to contact them in advance to check the parking and other situations and we never got an answer. In general the service is poor, the hotel poor, the beakfast is poor and for the price, there are so many other better options. We travelled around Morocco for 2 weeks and I can say this hotel was the only one we didnt like.
Nilgün
3 months ago
9.0
Güzel temiz ve keyifli bir otel çalışanlar sıcak ve yardımsever
madeleine
3 months ago
10.0
Mélanie
3 months ago
10.0
on a aimé le charme du Riadh, une très belle architecture à l’intérieur et dans les chambres. Le restaurant était très bon. On a pu profiter des piscines c’était top.
Irma Yamai
3 months ago
10.0
Lesley
3 months ago
10.0
Everything at Riad Palais Sebban was perfect. Excellent room, friendly attentive staff, beautiful riad. They exceeded our expectations! We will be back!
Cons: Nothing
david
3 months ago
10.0
The location was superb - a 10 minute walk from Jemma-el-fnaa down some back roads which took you away from the bustle of the streets. . The Riad itself, Moroccan style throughout, was charming and if the weather had been warmer it would have been nice to sit out on the terrace or use the swimming pools. The staff were efficient and polite. There was a good choice for breakfast and we had one evening meal which was enjoyable. The courtyard was lovely and would have been nice to eat and relax in but, again, the weather defeated us.
Cons: Nothing
Pedro
3 months ago
10.0
Ram Shanmugarajah
3 months ago
10.0
We had a great stay. The hotel staff were very friendly and helpful. They arranged all the tours for us.
Giuseppe
3 months ago
10.0
Jo Andrew
3 months ago
8.0
The riad hands down is beautiful! I would reccommend it. It’s lovely at night and in the morning. Mohammed is the best! He settled us in all by himself.
Cons: Expecting the room in the photo & description and not getting it, then getting it at the last 2 days. So the transfer was soo stressful because we have a schedule and they were moving on their schedule. I got sick with the stress! The confusion they created amongst themselves and with me just stressed me out! Youssef tried his best to fix things but the other front office staff just wasn’t very accommodating. All I wanted was what was shown me and so I expect what I paid for. That’s not a favor… that’s my right. Photos mean a lot to a Traveller so there should no confusion. I think fixing website room photos would do you good.
Pedro
3 months ago
10.0
Francis
3 months ago
10.0
Wonderful place
olga
3 months ago
9.0
laura
3 months ago
10.0
This place was a hidden gem. I was really considering staying at a smaller Riad and I'm so glad I chose Palais Sebban. First, it's stunning! Everywhere you turn the room is filled with gorgeous tiles, carvings, lamps, decor from decades/centuries past. I want to come back in the warmer months when I can enjoy the pools and roof decks/bars. The rooms were comfortable, the breakfast was better than I could have expected. The location is just inside the medina walls, so it's easy to get from transport to the hotel and from the hotel to areas outside the medina. We couldn't have had a better stay.
Cons: we liked everything. should have stayed longer.
Maksim
3 months ago
10.0
Красивый отель , риад Есть маленький бассейн, неплохой завтрак С большими чемоданами будет сложно подниматься.
Francisca
3 months ago
8.0
Arlene Marie
3 months ago
9.0
The interior is spectacular, and the staff were extremely friendly and helpful. We attended the NYE soirée and the Friday evening music, both of which were fantastic. The courtyard is a beautiful place to have dinner and relax in the evening. A major highlight was the effort they made for our daughter’s birthday — cake, singing, and so many smiles; she’ll never forget it. The location is perfect, within walking distance of the souk and many key sights.
GM
3 months ago
8.0
Cons: Manca la porta del bagno.
Aebischer
3 months ago
10.0
Das Personal war super freundlich. Die Lage war super sowie die Dachterrasse war super schön. Der Spa war auch super. Ich habe bei Zeynep ein Hammam gebucht. Sie hat dies super gemacht. Vielen Dank
Cons: Gar nichts.
PatD
3 months ago
10.0
This is a Beautiful Riad very close to the outer wall of the Souk, 5 minutes walk on the outside of the wall will take you to the main square (Jemaa el-Fnaa) and two minuetes walk inside will take you into the hussle and bussle of the madina shopping. Where the Riad is located is a very quiet area so you will not hear a sound from the traffic or the souk. The decor is fantastic, the staff are really friendly, the breakfast is very good with a great choice, food in the restraunt is top class and the benifit of the bar with an open fire was great. Entertainment was provided on two nights at dinner, a traditiona Morroccan Duet with Belly Dancer on the first night and a brillant Magician going from table to table the 2nd night. My recommendation would be, you arrange collection from the airport throught the Riad as it can stressfull ariving out of the airport to TAXI TAXI TAXI and their driver will take you close to the Riad and organise the porter to meet outside to take your baggage and walk you to the Riad as I have seen people say they found it difficult to find. We could not recommend this Riad HIGHLY ENOUGH, thanks to all for a wonderful stay.
Cons: I would be great if a member of staff remained in the breakfast room to help find things and explain about some of the food options.
Robyn
4 months ago
9.0
Breakfast was delicious and we always came at the very end, no one rushed us and made sure we always had everything we needed. The room was large, clean, and beautiful! Location was close to everything you wanted and needed without being in a hectic place.
Cons: I have no complaints, everything was lovely.
Olga
4 months ago
10.0
Jennifer
4 months ago
10.0
The property is stunning and peaceful. Very authentic Moroccan experience and easy to navigate to in the Medina.
kstraveler81
4 months ago
10.0
This hotel located in the Medina a short walk to the souks. When you enter the door, you feel as though you’ve got a respite from all the nearby activity. The hotel is nicely decorated and the food and service are good. There is a full, well stocked bar. We had one of the fourth floor suite rooms ( Berber room) and our room was enormous. There was a private outdoor sitting area attached to the room. There were two marvelous ancient wood carved doors to the room with an antique key for entry. There are nice views of Marrakesh from the rooftop viewing area (5th floor). There is no elevator in the hotel. I would suggest trying to get one of the fourth floor suites, especially if you don’t mind the steps.
serena
4 months ago
8.0
L’atmosfera e la struttura fantastici, oltre alla posizione. Cordialissimo e disponibile il personale sempre pronto ad aiutare.
Cons: Da rivedere l’impianto di climatizzazione della camera Merzouga, rumoroso e malfunzionante da impedire un sonno ristoratore. Rivedere il bagno senza riscaldamento e con acqua calda insufficiente per due docce.
Rebecca
4 months ago
9.0
Annie
4 months ago
10.0
Rajesh
4 months ago
10.0
Historically important and gorgeous facility, jaw-dropping architecture, beautifully redone to provide creature comforts for the modern age without losing the antique charm. Great location. Very friendly staff who take pride in their work. This should serve as a model to other riads as to how it should be done
Cons: Cant think of much. Maybe more hot vegetarian options for breakfast?!
Gustavo
4 months ago
7.0
Ram Shanmugarajah
4 months ago
9.0
We had a good and comfortable stay. The hotel staff helped arrange private tours and the costs were reasonable.
Cons: The Riad is not accessible by a vehicle. It’s a short walk. The Riad had porters to help with the luggage from the car to the hotel.
Wenqi
4 months ago
7.0
cécile
4 months ago
9.0
Riad historique MAGNIFIQUE. Des patios sublimes, des décors somptueux. Une plongée dans l'histoire et le patrimoine du Maroc. Emplacement idéal. Les terrasses sur le toit sont très confortables. Personnel nombreux et attentif.
Cons: Le restaurant est bon mais très cher.
vito
4 months ago
8.0
Very charming Riad, lovely staff and great location
Cons: Size of the room could be bigger
Jannine
4 months ago
10.0
The hotel was beautiful and situated in a quiet street away from the hustle and bustle of the very busy souks. The terrace was a relaxing place to sit and watch the sun go down. The staff were very friendly and couldn't do enough to help. Breakfast was delicious and the fire in the bar was very welcoming as the weather had taken a turn for the worst. Thank you for making us feel so welcome.
Cons: The menu in the restaurant, whilst delicious, in my opinion needed to be different for lunch and dinner or changed more often.
Gareth
4 months ago
9.0
Great location, intimate restaurant with good quality food, rooms are delightful with large comfortable bed.
Cons: Shower pressure way too low.
Dr.Osman
4 months ago
7.0
Kazi Emran
4 months ago
9.0
Susan
4 months ago
10.0
The staff were extremely helpful, nothing was too much trouble for them. The Riad was incredible, very atmospheric, close to all the sights and an oasis of calm in the centre of the bustling Medina. Local cultural evening entertainment was much appreciated. Wonderful zHamman too.
Cons: If we had to pick something, and whilst perfectly adequate, maybe the bathroom in our room could do with an upgrade.
Eipe
4 months ago
6.0
Palais Sebban boasts a prime location that perfectly balances accessibility with the charm of the old city. Most of the Medina’s key attractions and vibrant souks are just a short, manageable stroll away, allowing us to fully immerse ourselves in the local atmosphere.
Cons: While Palais Sebban is an iconic property with undeniable historic charm, it currently feels like it is resting on its laurels. With its stunning architecture, it has the bones of a true 5-star destination, but a comprehensive revamp and a higher standard of service are needed to bridge the gap between its potential and the current guest experience. The breakfast quality was good, the service timing needs improvement. Despite 9:00 AM being a peak hour, the hot breakfast was only prepared in small batches in a tagine upon request rather than being ready for arriving guests. This led to a wait of over 30 minutes, which was disappointing as multiple groups were left waiting for food.
dgs5536
4 months ago
8.0
Wonderful property and great staff. The interior is stunning. The only drawback is there are many stairs to some rooms (sometimes stairs within rooms). Good location near one of the Medina gates.
Enza
4 months ago
10.0
Riad spettacolare,sembra di stare in un museo.le camere molto spaziose ed eleganti.Le piscine sono pulite.
Cons: La ventola del bagno non funzionava e si sentiva un forte odore
Charles
4 months ago
8.0
The building is absolutely stunning. It's almost worth the trip to Morocco just to sit and absorb the incredible architecture and history available in every room. The staff were very friendly.
Cons: At breakfast, there was not as many staff available. We had to keep going out of the room where breakfast was served to ask staff to top up food/provide drinks - someone should be in the room all the time.
Jose
4 months ago
9.0
Ubicación,la estética del Riad. El personal es muy atento.
Cons: Nada.
Antonella
4 months ago
10.0
Esperienza fantastica. Assolutamente da rifare e consigliata. Abbiamo trascorso 3 notti in questa stupenda struttura, insieme ad una coppia di amici. Riad bellissimo, pulitissimo e molto profumato, situato in ottima posizione per visitare la città: nel centro cittadino, a 5 minuti a piedi dalla piazza principale, ma allo stesso tempo in posizione molto tranquilla e sicura. Personale disponibilissimo e molto cortese. Buona colazione. Abbiamo anche usufruito di 2 pranzi al ristorante del riad e più volte del servizio bar: tutto ottimo e consigliato.
Cons: Nulla
Monica
4 months ago
8.0
Traumhafte Anlage, wie 1001 Nacht. Sehr freundliches, hilfsbereites Personal.
Cons: Es war sehr kalt im Zimmer (Dezember). Man kann es aber mit der Klimaanlage einigermassen erwärmen, so dass man gut schlafen kann.
Marcia
4 months ago
8.0
Localização muito boa e palácio muito bonito. Massagem maravilhosa!!!!
Cons: Agendei transfer de chegada antecipadamente e não apareceu ninguém. Também agendei tour com antecedência mas em um dos dias não tinha guia disponível.
Bjarne
4 months ago
8.0
Sinan
4 months ago
5.0
Konumu merkezi, tasarımı geleneksel, çalışanların büyük kısmı güleryüzlü.
Cons: Mahremiyet yok kaldığınız odanın camları koridora açılıyor, tüm Fas ziyaretim boyunca çok güzel kahvaltılar yaptım ama buranın zeytinleri bile en alt seviye.
Fabio Silva
4 months ago
9.0
Ríona
4 months ago
10.0
The staff and the most beautifyl decor
Cons: I liked everything
Milou
4 months ago
9.0
louise
4 months ago
10.0
The Riad was so beautiful, much more than I had expected. It was the most amazing place I have ever stayed, the whole place felt magical. The breakfast was so fantastic too, there were so many hot and cold choices. The whole place really blew us away, it was the best part of our holiday.
RalucaF30
5 months ago
10.0
This accommodation in Marrakech offered us a truly amazing experience. It did not disappoint. While it could arguably be rated as a 5-star location, that wasn't the primary reason for choosing it. The place looks fabulous and feels very authentic. We enjoyed a Friday night filled with live music and oriental dances. We loved our one-night stay here.
raluca
5 months ago
10.0
This accommodation in Marrakech offered us a truly amazing experience. It did not disappoint. While it could arguably be rated as a 5-star location, that wasn't the primary reason for choosing it. The place looks fabulous and feels very authentic. We enjoyed a Friday night filled with live music and oriental dances. We loved our one-night stay here.
LI YEN
5 months ago
8.0
Excellent breakfast Good location
Kinga
5 months ago
9.0
sophie
5 months ago
9.0
It was our first riad experience in Morocco and we loved it. Location is not the most convenient because taxi won’t go there and it was a little tricky to find it but once inside it was a different world of wonder! Beautifully designed facility with a beautiful rooftop and a wonderful and accommodating staff! Breakfast is buffet style and was good. They offer one complimentary half hour massage but we didn’t have the time to enjoy it. Overall a very good experience!
Cons: Location was a bit inconvenient
Mykola
5 months ago
8.0
Ann
5 months ago
10.0
Neil
5 months ago
10.0
Beautiful architecture and fantastic setting. Felt like an oasis in the middle of the city. The staff were so welcoming and friendly.
Anna
5 months ago
9.0
Carlota
5 months ago
6.0
La decoración exterior, lo amable que fue el personal del Riad y el Hammam
Cons: El dueño se paseaba dando órdenes y mostrando su descontento constantemente por todo el Riad haciendo la experiencia bastante desagradable ya que se notaba que no estaba contento con nada. La habitación no tenía ventana al exterior, solo al patio interior del Riad. La cama era bastante mala y el baño necesitaba una reforma urgente.
Anna
5 months ago
9.0
Katrin
5 months ago
9.0
The staff were attentive and super helpful and the breakfasts were excellent, lots of choice including local Moroccan dishes and freshly cooked flatbreads. The Riad was beautiful with lots of places to sit and relax on the rooftop and the location was so central for exploring the souks and seeing all the sights of the medina.
Cons: One of the twin beds in our room needs a new mattress!!
Manisha
5 months ago
10.0
What a property! Outstanding service, the entire place leaves you speechless. From the front desk, to the restaurant and to Ali, the driver who took us to the restaurant and the airport were just all so kind and just so helpful. Our room was so beautiful with a balcony. I mean I still dream of this place. Room was very comfortable, quiet and clean. We couldn’t have stayed in a better place for our 10 year anniversary.
Marta
5 months ago
10.0
Hotel is very beautiful and clean. Stayed there was a pleasure.
Nicole
5 months ago
7.0
The facilities were amazing, it has a lot of decorations and the staff is great. The room was comfortable and spacious.
Cons: We had to bend down everytime we wanted to go to the bathroom, my boyfriend hit his head a couple of times. The bathroom sink was clogged, we informed it to the Reception an hour or so after checking in. We went out, came back, and it was never fixed during our brief stay.
Pauline
5 months ago
10.0
Très joli Riad au charme un peu suranné qui nous fait en lui même voyager. Emplacement parfait. L’équipe est vraiment adorable! Que ce soit à l’accueil, au restaurant, au spa. Toutes les personnes qu’on peut croiser et qui y travaillent sont souriantes, agréables, ont le sens de l’accueil. Un bonheur. Charmantes piscines sur le toit. Massage au spa délicieux. Restaurant bien aussi. Merci! 🫶🏼Nous reviendrons. la tellouet 😏
Cons: Si il faut vraiment dire quelque chose que le bar soit fermé sur le toit.
Emma
5 months ago
10.0
ANDRE LUIS
5 months ago
10.0
Asa instalações são lindas e confortáveis, a localização é ótima e a cama muito confortável
Lucy
5 months ago
10.0
This is an absolutely beautiful place to be. A real oasis of calm and fabulous artistry in the middle of the (wonderful) mayhem of the medina. The staff are unfailingly friendly and helpful. Breakfast was delicious, something slightly different each day.
Abdullah
5 months ago
10.0
Kirsty
5 months ago
9.0
The location is perfect. The staff were amazing. The property is traditional and spectacular. The food and drink is reasonable price wise and really nice. The breakfast was tasty with different things each day. The staff were so accommodating and organised the airport transfer and a balloon trip which was amazing.
Cons: The only issue was the noise at night. We had a room above the restaurant and on one night there was a really loud party of people who were rowdy late at night (and we’d been up early for a balloon trip).
Nigel
5 months ago
10.0
A beautiful Riad with splendid architectural features.
Cons: Open air restaurant area rather cold at breakfast time, it being mid November.
Stephanie
5 months ago
7.0
Ann
5 months ago
9.0
De fantastisch mooie setting en behulpzaam personeel
Cons: Door de typische ramen die naar binnen uitgeven veel lawaai op kamer als andere gasten passeren.
Perla
5 months ago
10.0
Experiencia excelente. El riad es precioso, las habitaciones son hermosas, los jardines, cada detalle en las salas, en la decoración. Su personal es muy amable y muy disponibles si necesitas algo. El desayuno buenísimo. Relación calidad/precio inmejorable. Lo recomiendo absolutamente. Volvería a Marrakech solo para quedarme en este riad y disfrutarlo todo el día.
ybelka
5 months ago
9.0
Oumie
5 months ago
5.0
Breakfast was decent
Cons: Hair strands on my bed. The shower drain was very slow, bed could be more comfortable. Good location close to market and taxis are just outside. Staff are friendly and helpful
Michelle
5 months ago
8.0
Great architecture- hotel has both spa and restaurents- easy to access to main road for taxi and Medina
Cons: Restaurent staff and reception team are great. Bar staff is not so friendly. Missing our snacks and not helping with drinks. 5 stars hotel- not up to standard but we accept this as difficulties to book last mins.
Porte
5 months ago
6.0
Le palais est superbe - Très bel endroit dans la médina. Restauration excellente et bon rapport qualité prix
Cons: Confort des chambres
Jason
5 months ago
10.0
The Riad is in the perfect location and is stunning. Staff were helpful and nice, rooms were clean and food was exceptional.
Carmen
5 months ago
9.0
Sally
5 months ago
8.0
The whole place was incredibly decorated inside and outside courtyard, rooftop terrace. The rooms were lovely and comfortable. The staff were friendly and helpful on the most part.
Cons: Unfortunately during our two night stay there was some heavy rain and wind which meant our room only had no power. The rest of the place had power. This power outage also broke our phone chargers. I understand this isn’t exactly the hotels fault, but they weren’t the most helpful during the no power, and no complementary drinks etc offered. We ate in the restaurant once, the food itself was pretty delicious however it arrived wrong and not according to the menu description. The breakfast was average.
عبدالرحمن
5 months ago
10.0
الموظفون مثاليون
Cons: الفرش يحتاج تجديد
Anaïs
5 months ago
9.0
YIXUAN
5 months ago
10.0
环境很棒，房间很宽敞，员工服务态度很好。
Cons: 无
Jeremy
5 months ago
9.0
nandkishore
5 months ago
10.0
Era un Riad muy bonito la atención del personal buenísimo y el lugar donde estaba excelente en pleno centro
Cons: Me gustó todo
SABRINA
5 months ago
7.0
Allyson
5 months ago
10.0
Best place my mom and I stayed in Morocco. Absolutely beautiful
Miriam
5 months ago
8.0
Riad muy bonito muy bien ubicado y personal muy agradable
Cons: La habitación supongo que por ser la última en reserva me tocó la más abandonada, olía mucho a humedad
Alessia
5 months ago
10.0
Struttura molto bella curata nei minimi dettagli. Staff professionale e disponibile. Pulizia impeccabile, posizione perfetta centrale ma molto tranquilla. Colazione buonissima e inoltre abbiamo cenato 2 sere nel ristorante del Riad ed è stato tutto molto buono ottimo cibo.
Cons: Nulla
Lucie
5 months ago
6.0
L’emplacement, le rooftop, le service, la décoration très atypique
Cons: La literie, la taille de la chambre, le bruit
Joffrey
5 months ago
5.0
Location was great staff was super friendly
Cons: Room wasn’t super clean and heavy maintenance due to the room , shower loose , rust etc
Paola
5 months ago
9.0
Riad stupendo, curato nel dettaglio. Staff disponibile, gentile ed efficiente.
Cons: Nulla
Kevin
5 months ago
10.0
Terry
5 months ago
9.0
The riad is beautiful, much nicer than expected. The main communal area is so impressive. The staff were fantastic, so friendly and helpful. The draft pints we had were the best we had in Marrakesh, frozen glasses!
Cons: The beds weren't overly comfortable, but after long days walking we still slept well. The shower power was very weak. There was no option for any brighter lighting in the room / bathroom.
Roland
5 months ago
10.0
Kein Marrakech ohne Riad. Mitten drin und doch ruhige Lage, super Ausgangspunkt für die Medina und andere Sehenswürdigkeiten. Traditionelles Frühstück und wir empfehlen mindestens ein mal Abend zu Essen. Der Pool auf dem Dach lädt zum Entspannen ein.
Cons: Nichts, es war eine gute Zeitreise und es hat sich gelohnt.
Pooja
5 months ago
10.0
ESHA
5 months ago
1.0
Cons: Disappointing stay – not worth the price We stayed two nights at Riad Palais Sebban during our week in Morocco, staying at four different riads, and this was by far the worst experience. It’s hidden deep in the Medina, and we had to get help from a local just to find it. When we arrived, staff took our passports and asked us to wait for tea, but after 20 minutes no one came, and my husband had to go and ask for our room key himself. Our Prestige Room was up several steep flights of stairs, dark and musty, with a very odd layout. The toilet was right beside the bed, and the open shower and vanity were across the room. The bed was uncomfortable, and when we closed the curtain, the whole rod fell off the wall. Breakfast was poor, with cold eggs and crepes, so we only had coffee and fruit. For the price, we expected much better service and comfort. Not sure why this riad is rated so highly — in our opinion, it felt more like a 1-star stay.
Julie
5 months ago
10.0
Superbe Riad
paula
5 months ago
10.0
Tudo lindo e óptimo!
Fahad
5 months ago
1.0
Outside Architecture only.
Cons: Bathroom had no ventilation. Door was narrow and low in height which made it very difficult to get in and out of the bathroom. Bed was extremely uncomfortable. Linens were not very clean. Breakfast was ok. Room comfort was missing which is the key. Room was also very dark.
Evelyn Bonacoski
6 months ago
5.0
La ubicacion, y las piscinas.
Cons: Reservamos el hotel porque incluia masaje en la reserva. Este fue confirmado dias antes de llegar por el personal del hotel. Pero una vez llegamos, nos dijeron que la sala de masajes no estaba abierta y no podian cumplir este servicio. Tras hablar con el personal y pedir una alternativa, este fue muy cortante y desagradable con nosotros y no nos dieron ningunq solucion, solo malas formas y reproches. Muy poco profesional y poco agradables.
Carme
6 months ago
10.0
Patrizia
6 months ago
9.0
Wunderschönes Palais mit traumhaftem Innenbereich inkl. Swimmingpool. Ausgezeichnetes Frühstück und Abendessen. Freitags gibt es ein stimmungsvolles Abendprogramm mit Musik. Das Personal war sehr freundlich und hilfsbereit.
Cons: Unser Zimmer war relativ klein und etwas in die Jahre gekommen. Auch das Badezimmer würde eine Renovierung benötigen.
Gaoyan
6 months ago
8.0
环境和服务，很有摩洛哥传统庭院风格，每一处的设计抖很有心思。
Cons: 房间没有窗户通风
Sol
6 months ago
10.0
Is a palace in the middle of the chaos. Much more architecture and details than the Mosque. And dinner or breakfast there is a whole experience.
Cons: THERE IS NOT PARKING!!! The accommodation says it has but it doesn’t. THEY DO NOT ANSWER MAILS OR TEXT BY BOOKING. And they dont give a shit if there is people about to stolen you in the main door even if you go to ask for help, that was annoying. My husband had two guys asking him for money and i ran to the reception to ask for help and just don’t gave a shit, they ignored me. I was so angry
Ondřej
6 months ago
9.0
Hotel v nádherném místním stylu, jídlo v restauraci perfektní
Cons: Náš pokoj taková trošku zatuchlá jeskyně, ale na jednu noc se to dalo. Pro delší pobyt určitě doporučuji si za pokoj připlatit a bude to pohádka.
Jessenia
6 months ago
10.0
How beautiful it is
Cons: The decorations, the style, the staff and the breakfast
jean-eric
6 months ago
9.0
Très beau très calme très bon au centre de la Médina
Maddalena
6 months ago
10.0
Christine
6 months ago
9.0
Astounding decor and artistic value
Cons: Suite a little dark; finishing in room not perfect
Ramona Atena
6 months ago
9.0
El riad muy bonito, limpio, bien ubicado y el personal muy amable.
Cons: El hammam estaba cerrado por reformas sin aviso previo.
Buchi
6 months ago
9.0
Location, Room, Dining area
Cons: shower facilities could be maintained better
Georgi
6 months ago
9.0
It is a really beautiful property with amazing over-the-top Moroccan decor, and multiple terraces with direct views of the Koutoubia tower. The staff was all very kind and helpful - especially Hamza 1 and Hamza 2 at the restaurant and the manager of the front desk who was kind enough to upgrade our room.
Cons: The common areas are beautiful and well kept, but the Deluxe queen room felt way too basic for $220 per night - in serious need of maintenance and the queen size bed was not actual US queen size. The bathroom was small and dingy, felt stained and just needed a complete facelift. On the second night they kindly upgraded us to a larger room/suite with a king size bed and beautiful authentic decor. Even in this suite the bathroom was very basic, dark and just didn’t feel clean. Some mold growing in spots too. Overall the quality of the rooms do not match the price level at all or the type of property.
Melanie
6 months ago
9.0
The rooftop The beautiful courtyard The staff
Cons: The rooms are not very soundproof
Alex
6 months ago
10.0
Lars
6 months ago
5.0
Det cetrala atriumet hade visst arkitektoniskt värde - men luktade klor
Cons: Hotellet är slitet och behöver renoveras. Och det är smutsigt på golv - även i rummen!
Andrew
6 months ago
10.0
Everything especially the staff
Luca Giulianelli
6 months ago
9.0
La posizione, l'architettura della struttura, la pulizia e la colazione.
Cons: il sistema di apertura della camera, in quanto tradizionale, era macchinoso
Thierry
6 months ago
10.0
Excellent petit déjeuner Décor et ameublement absolument remarquables Lieu atypique tarabiscoté Roof top magique Belle organisation et efficacité des personnels
Cons: Je ne sais pas
ezTravelerNYC
6 months ago
10.0
This is a fantastic Riad very conveniently located. The property has 3 pools (small in size but very beautiful), lots of different lounge areas. Great restaurant with fantastic food! Great selection of alcohol. Breakfast is absolutely the best we had in all of Morocco! The staff is super friendly, helpful and very nice. The bed, bedding, towels were fantastic! The only problem is the room we got. There are probably better rooms available but the one we had was small, AC was loud (it was a very old model), shower head was not spraying the water well and it was not possible to keep it in a good position for a proper shower. The door to the bathroom has a very nice design but it is a see through door which makes all the noises and smells go through. Otherwise it is absolutely the best Riad we stayed at in Morocco!
Axell
6 months ago
8.0
Lynda
6 months ago
9.0
The room was very lovely, lovely atmosphere in Riad and beautiful decor . Convenient as near Bab Laksor gate and taxis . Staff are amazing , work so hard and very friendly and helpful . Breakfasts are good for vegetarian although last day they put meat and fish is some vegetable dishes which was a shame. Orange juice is special. Very relaxing and not hassled. Music nice and terrace pools. Thank you
Cons: The room was lovely but just a curtain dividing bathroom and bedroom . Putting meat and fish in vegetable dishes at breakfast! There are many stairs so if you have difficulty walking ask for ground floor. Otherwise everything lovely and special here. Miss it loads
Lynda
6 months ago
9.0
I love the convenience, ambience, decor, staff are amazing, breakfasts, friendly, pool on terrace, flowers, aroma, music, Friday music and dance evening and very relaxing atmosphere. It’s the closest place to heaven. Thank you .
Rebecca
6 months ago
10.0
KA WAI
6 months ago
2.0
酒店裝飾佈局很有特色
Cons: 酒店餐廳經理是騙子，在酒店享用晚餐，付費刷卡時明明已看到員工按正確的金額才準備拍卡，但是原來她沒有即時確認金額，而是偷偷在數目後多加金額，百位數變成千位數，想趁機騙錢。幸運是我信用卡設了限額，沒有成功交易到，才沒有讓她騙取，經理還裝作無事。我朋友一直看着她，才重新按回正確的費用，然而剛好這次刷卡機的紙用完，沒有印出完整的單據。 我不敢想要是信用卡沒設限額會是多差勁的體驗。總之，不推薦這間酒店餐廳，不誠實的員工和差的服務，食物貴也不好吃。同樣價錢可以有更好的選擇！
Anais
6 months ago
10.0
Merci infiniment à Moha pour son accueil chaleureux. Ses recommandations et sa gentillesse. Il nous a recommandé les endroits à visiter, mais ce qu il fallait éviter également. Le séjour etait parfait, le Riad est très bien situé, à environ 12 min des souk, 20 min à pied du jardin majorelle. Le lieu est beau, les chambres ont beaucoup de charme. Nous avons même dîné à l hôtel un soir et effectué un soin au Spa. Très belle expérience, je recommande vivement cette adresse pour vos séjours à Marrakech. Amicalement Anaïs et Damien
Christophe
6 months ago
10.0
WILLIAM
6 months ago
10.0
Suzanne LESTIENNE
6 months ago
10.0
Un superbe séjour en amoureux. Le personnel est au petit soin très sympathique et souriant. Le riad est atypique et au calme. Il est doté de 3 piscines dans un cadre idyllique au cœur de la médina. Nous avons logé dans la suite Berbère qui est tout simplement immense avec une décoration tout aussi typique du riad. Nous avons également très bien dîné au sein du riad et nous avons adoré profiter du petit rituel de déguster un bon thé à la menthe. Le prix est certe élevé en revanche pour la destination sinon rien à dire.
Gabriel
6 months ago
10.0
Staff were very friendly, ambiance fantastic
Cons: Nothing.
Alessandro
6 months ago
9.0
clare
6 months ago
10.0
Beautiful Riad. Excellent location. Very helpful staff
Christina
6 months ago
10.0
Meget smuk og hyggelig Riad. Perfekt beliggenhed og meget lækker morgenmad
Maureen
6 months ago
10.0
The Riad makes you feel like you are staying with a Moroccan family. The Riad is situated just inside the Medina.
Cons: Everything was excellent
Emilie
6 months ago
10.0
Cadre exceptionnel tout ce qu on attend d un riad personnel très agréable
De La O
6 months ago
10.0
Great central location to celebrate 25th wedding anniversary. Superb service especially Chaimai at front desk, who worked diligently to coordinate outside services. Delicious food, both buffet breakfast and dinners. Friday dinners with belly dancer and live music.
Cons: None
Charlotte
6 months ago
10.0
La localisation La Beauté du palais La gentillesse du personnel
clare
6 months ago
10.0
Perfect location The most amazing Riad. Just loved it
Susan
6 months ago
10.0
A beautiful Riad, glorious courtyard, large rooms. Felt magical.
Cons: Nothing.
CARLOS
6 months ago
9.0
Louisa
6 months ago
8.0
Beautiful surroundings
Cons: Room was a bit damp and there was some mould
Frank
6 months ago
9.0
Zeer prettige rustige enclave aan de rand van de oude stad. Drie (kleine) zwembaden, veel terrassen en zitgelegenheden, ook op de dakterrassen. Uiterst vriendelijk personeel. Een beperkte kaart, maar wel lekker eten. Uitstekend ontbijt.
Cons: Niets.
Daiva
6 months ago
10.0
Jennifer
6 months ago
8.0
Wunderschönes Riad, eine Oase in der sonst sehr hektischen Stadt. Sehr liebes und höfliches Personal.
Cons: Zimmer etwas in die Jahre gekommen. Muffiger Geruch, Bad etwas speziell (Toilette in der Dusche)
CONNIE
6 months ago
10.0
The staff The decor The location The food.. A beautiful pocket of stillness in the medina
Cons: The room was a little dark The power points were a little rickety
GrandTour06042905863
6 months ago
10.0
A real gem hidden down an unassuming alley! One of the most beautiful places we have dined in Marrakesh. Thank you to Hamza for being so attentive and showing us the rooftop bar, with far reaching views. We have truly enjoyed our visit & highly recommended Palais Sebban for food, drinks & friendliness!
Robin
6 months ago
9.0
Location, good facilities and restaurant.
Cons: Plumbing , particularly showers, which appear to be a poor quality in Morocco
Suzanne
6 months ago
10.0
Lillo Garcia
6 months ago
10.0
El personal fue increíblemente majo, nos atendieron super bien, en todo momento nos ayudaron a hacer más fácil el viaje e hicieron que nuestra estancia en el Riad fuera genial. Las habitaciones amplias y el desayuno muy rico y completo. Sin duda muy recomendable y si vuelvo a Marrakech ojalá volver a alojarme aquí.
stephie
6 months ago
9.0
Gorgeous Riad in the heart of the Medina. Very close walk to most attractions and great restaurants. The Riad is beautiful with many courtyards, two pools, a large rooftop and helpful staff, especially at the front desk and with transportations. We loved our spacious room overlooking the courtyard and a large bathroom. We found our stay to be quiet and peaceful. The air conditioning and WiFi worked well. We also took advantage of the laundry services and airport transportation. We were so grateful for our stay here.
Cons: The bathroom lacked a proper door. The door is completely carved out and see through. It is a pointless door, I like privacy in the bathroom like most people. We also struggled with how hard and uncomfortable the bed and pillows were. We woke with our backs hurting. The breakfast is supposed to start at 7:30am but it really doesn’t start until 8am. We found it very disorganized and there so much staff but felt things were never ready. Even when we went down at 9am instead they didn’t have any cups, plates or silverware and we had to ask for each thing.
Sophie
6 months ago
10.0
Nous avons tout aimé durant notre séjour, accueil formidable, cadre enchanteur, très bon repas et très bon petit-dejeuner. Depaysement assuré!
Cons: Rien
Claudia
6 months ago
10.0
Afsaneh
6 months ago
10.0
Very authentic Riad with respectful and kind staff. It truly felt like home. Breakfast was good as well. The Riad was supper beautiful. I highly recommend this Riad.
Pierre DEVERAUX
6 months ago
9.0
Le cadre, la décoration raffinée avec des matériaux nobles et des détails d'une grande beauté qui rendent l'ensemble hypnotisant. La multitude de patios et globalement l'architecture du riad dans lequel on aime se promener. L'ambiance lors des diners avec les multiples lumières. Le personnel plutot accueillant et attentionné dans l'ensemble.
Cons: La finition des deux piscines en rooftop vraiment pas a la hauteur du reste.
Claudia
6 months ago
10.0
Laura
6 months ago
10.0
Beautiful riad close to the old town of Marrakesh. Quiet room, very clean, nice breakfast and very friendly staff. Beautiful fountains and tiles throughout the riad. We really enjoyed staying here at the beginning of our Morocco vacation.
Amanda
6 months ago
10.0
aude conte
6 months ago
10.0
Le lieu vraiment exceptionnel ,tout est beau !!! Lits et chambres très confortables L accueil très chaleureux La gentillesse et la disponibilité du personnel ... Les repas copieux et fins...
Cons: Nous avons tout apprécié
Severine
6 months ago
10.0
Très agréable séjour dans un magnifique palais . Le personnel très attentionné et accueillant . L’esthétique nous a charmé et le calme dans la cour centrale pour déguster un thé ou un repas ….
Fabrizio
6 months ago
9.0
Le meravigliose terrazze e piscine. L’ottimo ristorante. Camere de luxe spaziose
Cons: Forse un po piu di cura per le stanze normali
Evarabbit
7 months ago
10.0
Everything. The whole stay was amazing and we had no regrets about our choice.
Cons: Towels could be better quality. It's better if the bathroom had a refurbishment, there are small minor points.
Mehmet
7 months ago
8.0
paolo
7 months ago
10.0
Riad bellissimo, molto tranquillo, ideale per rilassarsi al termine di una giornata tra le bellezze di Marrakesh La piscina, le terrazze, il relax di cui si gode sono impagabili
Kjersti
7 months ago
10.0
Franck
7 months ago
8.0
Fadoua
7 months ago
8.0
Louis
7 months ago
9.0
Location, pools, staff all excellent
Cons: Room was very basic.
Reboystan
7 months ago
10.0
Susan
7 months ago
8.0
The beautiful rooms, simple with beautiful orange blossom and jasmine shower accessories. Well cleaned. Great position to wander in and out of souks. Excellent, helpful staff
Cons: Shower holder did not work well.
Michel
7 months ago
2.0
Cons: Chambre bruyante et douche bouchée
REBECA
7 months ago
10.0
El Riad es precioso, tiene 5 patios decorados minuciosamente, tres piscinas para refrescarte, las haabitaciones y baños limpios y cómodos.
Cons: Nada, todo perfecto
Giovanni
7 months ago
10.0
Dave
7 months ago
10.0
We had a deluxe room and it was fabulous. The courtyard area in the middle of the riad is stunning. We liked it so much we changed our plans to stay in a different riad when we return to Marrakech, we're staying at Palais Sebban again! Location to get to a car/taxi is convenient as is it's location to Jemaa El Fnaa. Breakfast is fabulous too!
Mazen
7 months ago
8.0
Staff
Cons: Getting to the hotel
Graham
7 months ago
9.0
The location was close to the centre of Marrakech so you could experience the wonders of Marrakech easily. The rooftop area had a fabulous outlook on Marrakech.
Nicola
7 months ago
10.0
Bellissima struttura nel cuore della Medina. Consigliato 10/10
Scott
7 months ago
9.0
This place is epic, the pictures don't do it justice. It has multiple pools throughout it's various courtyards. The room with private courtyard is massive. The bar and restaurant are great. The staff are all friendly and helpful
Cons: Be careful of your head when going through doorways...
Pilar
7 months ago
8.0
El palau te mobles antics i el pati es expectacular Esmorzar molt bo
Cons: Necessita una remodelacio ,es va caure la barra de la cortina pràcticament a sobre Mala eficiència de alguns professional tant a recepció com cambrers
Paul
7 months ago
10.0
It’s absolutely stunning here.
Hasan
7 months ago
10.0
Jonathan
7 months ago
8.0
Lauren
7 months ago
5.0
Great location in the medina and very friendly staff, good selection at the buffet breakfast. The building had beautiful architecture. Comfortable bed.
Cons: The room was very cramped and lacked privacy because it had a big glass window and door opening onto the landing. We could see into other rooms and they could see into ours if we opened the curtain. It was also very noisy which made it hard to sleep. The room was so cramped the mini bar/fridge was in the bathroom opposite the toilet. The communal spaces in the Riad were beautiful but there were so many tables and chairs both in the restaurant and on the roof that it made everything seemed cramped and claustrophobic so it lacked the peaceful charm of other riads I’ve stayed in.
Laura
7 months ago
9.0
Riad magnifique. Personnel très agréable. Emplacement idéal pour découvrir la ville.
Cons: Climatisation bruyante dans la chambre.
Celine
7 months ago
9.0
Jürgen
7 months ago
8.0
Die Lage des Riads war ausgezeichnet. Unsere Suite war groß mit einer tollen Terrasse. Allgemein war es es ein schönes Riad. Wie ein bisschen in 1000 und 1 Nacht.
Cons: Das Frühstück vom Geschmack und Auswahl. Auch gehörte das Riad mal Renoviert/einer Grundreinigung unterzogen.Insbesondere der Eingang bzw. Weg zum Riad gehört dringend Renoviert. Anscheinend sind sie aber dabei, jedenfalls auf der Terrasse. Es ist allgemein schon sehr abgewohnt.
Daniel
7 months ago
10.0
Everything was perfect again this time. Very clean, relaxing and central place. The staff is always so welcoming and friendly!
Karl
7 months ago
10.0
First off, the location, very close to one of the gates to the Medina was exceptional, as getting in and out with luggage was easy. The gardens and pool inside were wonderful, just the place to relax and cool off in the heat. My wife was VERY happy with the comfortable bed, as was I. Staff was exceptional, tending to all of our needs. Food and drink were also top notch! We ended up staying an extra day because it had everything we needed. Thanks!
wakana
7 months ago
5.0
I’d like to share a fair and honest review of my stay at this hotel. What I liked • The hotel had beautiful interiors, exactly like the photos. Everywhere I looked was picture-perfect. • The staff were kind and responded quickly to requests. • Although check-in was at 2 PM, I arrived early and they kindly let me into my room an hour in advance. • The staff helped carry my luggage when I checked out. • Even though I ordered food just before the kitchen closed, they happily accepted my order, and I was able to enjoy a delicious soup late at night.
Cons: What I found disappointing • The breakfast was limited in both variety and quantity. Not all dishes were covered, so flies were landing on the food, which was unpleasant. • The coffee machine was out of order for three days, but no one fixed it. • Guests are not allowed to bring in food or drinks from outside. While I can understand restrictions on alcohol, juice, or meals, I found it unreasonable that even bottled water was not allowed. Especially in hot weather, it would have been helpful to have water from outside for taking medicine or drinking at night. • Although I booked for three people, only two sets of amenities (towels, glasses, etc.) were provided. • The bath towels were unusually stiff and rough. The bathrobes were also hard and even torn. I think they should consider replacing them or at least using fabric softener. • The room had two air conditioners, but one was broken and leaking so much water that it pooled on the floor. The water even reached the electrical switches, which felt dangerous. At first, the response from the front desk was simply “don’t use that unit,” but after contacting them three or four times, they finally sent someone to repair the leak. • For three nights for three people, the total was £700. I wasn’t expecting luxury, but honestly, I don’t feel the hotel delivered value for that price.
Debbie
7 months ago
10.0
Great location close to the centre, plenty of communal seating areas in the outside space.
Cons: More information on arrival regarding breakfast, ordering drinks etc
Rita Maria
7 months ago
7.0
El desayuno menos completo de todos los Riads que he visitado,parece enfocado a ingleses y franceses que es lo que mas se aloja en ese riad. El personal muy amable eso si. El riad es muy bonito con muchos detalles,pero la estancia no vale lo que cuesta,a pesar de su elevado precio te cobran tasas al final de tu estancia.
Cons: Sin duda el desayuno que deja mucho que desear.
Emery
7 months ago
9.0
Great location, staff were friendly and attentive, breakfast was very good, beautiful architecture in Riad.
Allan
7 months ago
10.0
Great place to stay.
ANA
7 months ago
10.0
O Riad por si só é um museu…o sítio mais lindo e mágico onde estive! Tem duas piscinas e uma terceira em construção. Depois de um dia cansativo visitando Marrakeche nada melhor do que chegar e relaxar neste lugar maravilhoso. O staf é incrível! Eu senti-me uma princesa das arábias. Quem me dera poder voltar onde passamos uns dias tão felizes!!!
Cons: A única coisa a apontar é o quarto ser muito quente e o ar condicionado virado para a cama. Ligar ou desligar, eis a questão…de resto foi tudo perfeito
jacqueline
7 months ago
10.0
Fantastic riad a little oasis from the chaos of the medina
Anne-kathrine
7 months ago
8.0
Julie
7 months ago
10.0
The hotel was exceptional and service was excellent. It's a beautiful place and we used the facilities more than we thought because of thsi
Cons: Nothing
Luchitas
7 months ago
10.0
Las instalaciones son bellísimas y la habitación un lujo. Todo el personal muy atento y siempre dispuestos a ayudarte
Cons: No hay nada que no me haya gustado
Anne
8 months ago
10.0
Le Riad est magnifique. Avec ses zeliges et ses terrasses et patios. L esthétique fait penser a la demeure de l ancienne nounou devenue riche marchande dans le dessin animé Azur et Asmar (Michel Ocelot). Le personnel est aimable et efficace.
Cons: La lumière dans la salle de bain était trop faible. La douche un peu rudimentaire mais ça ne m a pas dérangée.
Amena
8 months ago
10.0
Absolutely fantastic Raid , staff , rooms .pool , location . Breakfast lunch absolutely delicious Customer service was excellent Price brilliant Would recommend the Riad
francesca
8 months ago
10.0
Constance Guillaumin
8 months ago
9.0
Passport63101472320
8 months ago
10.0
Fabulous, characterful hotel. Beautiful and sympathetic decor. Lovely attentive staff, thoroughly enjoyed our stay. An oasis in the madness of Marrakesh. Just wow! really. Thank you to all.
Carol
8 months ago
10.0
Fabulous, characterful hotel. Beautiful and sympathetic decor. Lovely attentive staff, thoroughly enjoyed our stay. An oasis in the madness of Marrakesh. Just wow! really. Thank you to all.
Mirthe
8 months ago
8.0
The location is perfect for the touristic attractions and the more luxurious restaurants. The well known restaurant Safran is just 5 min walking. The room is very clean and the hotel facilities are perfect. There is a nice swimming pool. There is a second swimming pool, but this one had no water during our stay. They have a bar where they serve alcoholic beverages. In the morning there is a buffet for breakfast with plenty of options to choose from. The staff is very friendly and helpful.
Cons: Heineken beers in the minibar were expired and we had two different pillows. One pillow was very nice and soft and the other pillow was very hard.
Anaelle
8 months ago
10.0
Accueil, confort, décoration, service etc, tout est parfait ! Emplacement idéal pour découvrir la ville.
Miguel
8 months ago
10.0
El Riad en sí es muy bonito, las instalaciones, los patios interiores son increíbles. El personal del hotel siempre muy atento, educado y con una sonrisa. Repetiría sin lugar a dudas!
diana
8 months ago
9.0
La tranquilidad que había en el riad y los desayunos que eran muy abundantes
Oliver
8 months ago
10.0
Very impressively restored riad. The main pool area is great, the pool is nice and deep and perfect to cool off in after a day in the Medina. Our room was large and comfortable. Staff are friendly and helpful. The riad is well located, a few minutes walk into the Medina from a road. Minor things: they don’t have non alcoholic beer in the bar when it is otherwise very common elsewhere. There is no shower curtain etc so the floor tends to get a bit wet.
Sarah
8 months ago
10.0
This may be the most beautiful place I have ever stayed. And I travel a lot !!! Great location. Fantastic to have a pool to dip into after a hot day and another one on the roof if your sunbathing. Great location .super friendly and attentive staff. Really can't fault and will be recommending to friends.
Cons: Nothing !!!!
Dwighy
8 months ago
9.0
Lovely property with perfect location. . Quite exquisite Moroccan decor coupled with pleasant courteous staff which made for a wonderful stay . Would definitely stay again.
Allie
8 months ago
8.0
The staff was very nice, friendly and accommodating! Also, our suite was very spacious and comfortable.
Cons: The breakfast buffet looked pretty, but I couldn’t eat most of it because I was so grossed by the amount of flies and bees that would just sit on the food. We’re talking 10-20 bugs at a given time. I know Marrakech has a lot of flies and bees, we saw them all over, but the Riad should invest in more bug prevention to avoid contamination of the food. Additionally, the main entrance to the Riad needs some work. It looks like a construction zone and does not set the stage for a 5 star hotel experience.
Nuria
8 months ago
10.0
Me ha gustado todo. Me ha parecido increíble. La distribución de habitaciones es tan perfecta que parece que estás solo en el hotel. Nuestra habitación estaba en un patio con una fuente, un silencio, una decoración exquisita, todo relax. El personal amabilísimo tanto en recepción como en desayunos, comida, piscina.Los desayunos variados, saludables, típicos, riquisimos. La comida muy rica y buena relación calidad precio. Para cualquier duda o consulta nos han ayudado, siempre con una sonrisa. De 12😊😊😊😊
Cons: No ha habido nada que no nos haya gustado.
Natalie
8 months ago
9.0
Yunus Emre
8 months ago
10.0
Marakesi hissedeceksiniz
Cons: Dekorlar mukemmel, konumuda merkeze yakin, ancak sokaklar sizi basta korkutabilir, korkmaniza gerek yok. Zararsiz insanlar
Petra
8 months ago
9.0
The craftsmanship, aesthetic and sheer beauty of the renovation makes a stay at Palais Sebban well worth it.
Cons: Our room had a slightly odd lay out with the toilet next to the bed and the wardrobe next to the shower. The room was less luxurious than we had imagined through the photos on the website. It was however, very stylish and comfortable.
Sruthi
8 months ago
10.0
Fatih4
8 months ago
10.0
Absolutnie najlepszy i najpiękniejszy Riad w jakim byliśmy w Maroko❤️Każdy element wystroju to kolejna okazja na przepiękne zdjęcia.Ten zachwyt udzielał się wszystkim gościom ,którzy fotografowali każdy zakamarek. Przyjechaliśmy nieco wcześniej przed zameldowaniem, zostaliśmy ugoszczeni herbatą i ciasteczkami.. Czuliśmy się bardzo zaopiekowani..Bardzo czysto, klimatycznie i spokojnie. Obsługa niezwykle serdeczna i pomocna, śniadania pyszne, niezwykle elegancko podane . taras na dachu to idealne miejsce na relaks. Polecamy każdemu, kto chce poczuć prawdziwy luksusowy klimat Maroka! ❤️
Estefania
8 months ago
10.0
Era como estar en un cuento de hadas, fue espectacular desde que entramos, nos recibieron con un té de bienvenida y fueron súper amables, la habitación tenía un patio privado para solo nosotros y la piscina principal era increíble lo bonita que es. Todo muy cuidado y que decir de la cena…todo exquisito y el desayuno muy variado y con una decoración de cuento. Sin duda volveremos a repetir.
Colin
8 months ago
10.0
Malika
8 months ago
8.0
Mehdi Dar Alia
8 months ago
10.0
Le personnel était extrêmement sympathique, à disposition de tout le monde, très accueillant et réactif.
Cons: Peut-être l’étroitesse de la chambre.
Urquia
8 months ago
10.0
Garth
8 months ago
10.0
We liked everything - stunning decor, clean, lovely, helpful staff. A homely, inviting little oasis in the centre of the Medina. We were sad to leave.
Angélique
8 months ago
10.0
Tout est Magnifique, un vrai Palais, D'une beauté architectural exceptionnel. Un vrai lieu Prestigieux pour les Amoureux. Nous avons réservé une seule chambre pour notre couple et nos 2 ados, et, La conception des lits était super bien pensé, avec beaucoup d Espace . Uneme terrasse donnant sur le splendide décor du Riad. Tout est décoré dans le moindre détail. Le personnel est charmant.
Cons: Pas eu l occasion de profiter des massages,mais en passant la curiosité, La cabine n était pas exceptionnel contrairement au prestigieux Riad qui l accompagne.
audrey
8 months ago
9.0
Le cadre exceptionnel. Le riad est magnifique. Un vrai palais. La situation géographique dans la medina. Tres pratique. Tout proche de la porte bab lakssour (2 min a pied). Extrêmement pratique pour la prise de taxi ou lieu de rdv pour le depart d activités extérieures. Proximité de tous les lieux stratégiques. Personnel tres agreable.
Cons: Rien
Galli
8 months ago
9.0
Galli
8 months ago
8.0
Bilal
8 months ago
10.0
Fantastic staff. The room was very spacious. Amazing all round.
Cons: N/A
Sunmonic
8 months ago
5.0
Vidyuth
8 months ago
9.0
inmaculada
8 months ago
10.0
Riad precioso, grande con 3 piscinas una grande y dos pequeñas, decoración de cuento , muy buena ubicación, personal excelente, nos encantó. Nos dieron una suite y eso q habíamos reservado otra peor, muy grande para 3 personas, baño gigante
Cons: Nada
Badran
8 months ago
8.0
Alexandre
8 months ago
8.0
Charles
8 months ago
10.0
Raja
8 months ago
10.0
The Riad is spectacular, however the service and smiles from the staff was 10+. I’ve travelled the world and I will put the RPS as one of the best places I’ve ever been. Location is perfect.
Cons: Nothing. Everything was wonderful.
Lize
8 months ago
9.0
De sfeer die in de Riad hangt! Je bevindt je werkelijk in een adembenemende ander wereld! Waar de mensen (het personeel) enorm vriendelijk is
Cons: Het ontbijt was het enigste minpuntje. Er was op zich weinig keuze en was iedere ochtend hetzelfde
Lucas
8 months ago
9.0
Tout sauf l’emplacement de la chambre
Cons: L’emplacement de notre chambre était à côté de l’entrée. Du coup, le passage des clients était gênant.
MARCO
8 months ago
9.0
Riad molto caratteristico in centro alla Medina Decorazioni e ambienti molto tipici e curati
Cons: Da migliorare alcuni particolari all’interno della camera sopratutto in bagno ( doccia , sanitari )
Tayyab
8 months ago
8.0
X
8 months ago
10.0
Good location, friendly staff, the buildings are stunning, room is well organised, breakfast was excellent as well.
Cons: Room’s a/c was not powerful enough for summer with 40+ degrees. Takes long time to cool down the room. But won’t be a problem if travel in mild temperatures.
ADRIANA
8 months ago
6.0
Walk through alleyways to get to the hotel. Alleyways looked dirty and unsafe.
Vendula
8 months ago
10.0
Erin
8 months ago
10.0
The location was perfect! The facilities were clean, well maintained and gorgeous!
Cons: No complaints
VIVIANE
8 months ago
7.0
Localização, ambiente compartilhado, ótima internet e café da manhã.
Cons: Paguei um valor a mais por um quarto com 2 camas porque estou com uma amiga, mas foi disponibilizada só uma cama de casal. Havia outro casal que estava em um quarto com camas twins, mas não quis trocar porque o cheiro no banheiro estava muito forte. Para amenizar, colocaram uma essência dentro do quarto e ficou insuportável o cheiro. Tive crise alérgica. O hotel alega que o booking não confirmou as duas camas.
Kosti
8 months ago
8.0
Fantastisk interessant bygg.
Cons: Airconditioningen ble ikke kald nok og den lakk vann.
ARNAUD
8 months ago
5.0
Emplacement
Cons: La musique à fond partout. Une vraie discothèque toute la journée et jusque dans les chambres.
Bevdd
8 months ago
10.0
Szymon
8 months ago
10.0
Najpiękniejszy Riad w jakim kiedykolwiek byłem.
Carlos
8 months ago
10.0
1001 nights from Scheherazade could had happened in this magical Riad. Everything was perfect. The room, the pools, the breakfast, the atmosphere, the staff… everything…
Richard
8 months ago
9.0
Stunning decoration, friendly staff and exceptionally clean.
Cons: SLIGHTLY hard to find, very minor building work going on
Stéphanie
8 months ago
8.0
Simone
8 months ago
10.0
Julie
8 months ago
8.0
The property was amazing, such a relaxing tranquil space which was just such a stark contrast the the hustle and bustle of the medina. The staff were super friendly and would highly recommend having a hammam and massage at the Spa!
Cons: There wasn't much to dislike about the property!
delphine
8 months ago
8.0
Initialement travaux dans l entrée rendant la première impression peu agréable et puis on entre dans le bâtiment principal et s ouvre un lieu magnifique avec du personnel très souriant . 3 zones de baignade et de détente décoration charmante . Riad très bien situé pour visiter la ville.je recommande !
Cons: Chambre mal isolé du bruit Petit déjeuner à améliorer les œufs brouillés ne sont pas sur un réchaud donc froid , le café était froid également
Chiacchio
8 months ago
10.0
Abbiamo soggiornato in 2 in questo Riad per 4 notti. È una vera e propria oasi in mezzo al caos della Medina di Marrakech. Tutto il personale è estremamente cordiale e sorridente, ma soprattutto sempre disponibile. Avevamo la camera “Tichka”, dalla quale, salendo una sola rampa di scale, potevamo accedere ad una delle tre piscine del Riad, quella un po’ più “privata”, su un terrazzo meno affollato, il che garantiva un vero relax. La camera sempre pulitissima e fresca, colazioni abbondanti e molto buone, così come i pranzi o le cene. Consiglio assolutamente
sylvie
8 months ago
2.0
Le design du riad. L'emplacement
Cons: Le lit très dur et inconfortable. Les oreillers durs et inconfortable. La climatisation bruyante et peu rafraîchissante qui était en plus face au lit,donc nous nous sommes enrhumés. L'accueil pour le petit déjeuner déplorable avec un petit déjeuner servi sans couverts ni boissons,malgré notre mécontentement.
Stephanie
8 months ago
10.0
Izabela
8 months ago
10.0
Wszystko! Architektura, klimat, dwa baseny. Bardzo dobra restauracja. Gościnność- przyjechaliśmy już o 9 rano, tak się ułożyły loty. Pokój nie był jeszcze gotowy, ale mogliśmy korzystać z basenów i leżaków.
Cons: Brak
Tamarah
8 months ago
9.0
Het terras aan de kamer, de verschillende zwembad opties en het vriendelijke personeel
Cons: Kleine dingetjes als de douchestraal en de wcbril die los zat
hamza
9 months ago
10.0
Susanne Barbara
9 months ago
9.0
Super Hotel mit gutem Frühstück. Sehr angenehmes Riad im typischen marokkanischen Stil – ideal, um dem Trubel der Innenstadt zu entkommen. Der Empfang war herzlich, bei der Ankunft gab es gleich Tee und Süssgebäck. Insgesamt sehr entspannte Atmosphäre.
Cons: -
Benjamin
9 months ago
10.0
528maximillianb
9 months ago
10.0
Excellent location, staff, and atmosphere, with all the necessary amenities and more. Service here was exceptional, either extremely friendly and welcoming staff. Food was lovely and the pool facilities were an excellent amenity for such a hot area!
Maximillian
9 months ago
10.0
The location is excellent, the staff are extremely friendly and welcoming, the atmosphere was very relaxing
Lazaro Bruno
9 months ago
10.0
Atenção e cuidado de todos os funcionários
Cons: Acho que o café da manhã podia ter mais variedades. De resto foi impecável
Andrew
9 months ago
8.0
Beautiful riad, great location. Quiet at night. Good breakfast. Clean pool. Excellent bar. Staff friendly.
Cons: Room was extremely dark (red room). Despite losing my luggage, would have been helpful and appreciated had the hotel offered to send someone to the airport to track the bag down.
Monahan
9 months ago
10.0
Lucyleine
9 months ago
10.0
LORI
9 months ago
10.0
Thank you for the great stay in your riad! Loved the history, hammam and friendly staff!
Katie
9 months ago
10.0
Beautiful riad with friendly welcoming staff
Kristijan
9 months ago
10.0
Sofie
9 months ago
10.0
It was a really amazing and well maintained place, so beautiful. The staff were nice and helpful. There were 2 pools, where we mostly used the little on the rooftop, very useful during the hot summer days. It looked like they were building a third pool. Breakfast was good, with many local dishes and freshly squeezed orange juice. The location was great, close to one of the city gates of the medina, so it was easy to get a taxi, but away from the noise and chaos of the souks. It was a quiet area that seemed very safe. We would happily be staying here again.
carlydP200EH
9 months ago
10.0
This Riad was utter perfection. The ideal location at the edge of the souks and with the airport pick up the mini break was easy and stress free. Our room had the most beautiful view over the stunning courtyard and was cool with AC and so comfortable. We loved the rooftop pool after a hot day at the souks and with the robes provided it felt so luxurious. The delicious breakfast set us up for the days and the staff were just so friendly and helpful with anything we needed. I’ve already recommended this Riad to all my friends. This place made our holiday and we felt we didn’t even need to visit the Palaces as the Riad gave us the beautiful architecture we were after.
Thomas
9 months ago
10.0
Carly
9 months ago
10.0
It was the most beautiful Riad with such ornate architecture and furniture. We couldn’t stop taking photos of it. The rooftop pool was ideal at the end of a hot day and the breakfast was amazing and set us up nicely for a day in the Souks. The staff couldn’t have done more for us and the airport pick up made the start to the holiday such a breeze. I am already recommending this Riad to everyone I know.
Cons: Nothing.
Shinichi
9 months ago
10.0
とても広い部屋、歴史地区に近い。
Esther
9 months ago
10.0
The location and very friendly personal
Sandra
9 months ago
8.0
Kathrin
9 months ago
10.0
Wonderful Riad in a great location. I loved my stay here. My room was more spacious than I thought it would be, felt like a suite. Amazing decor everywhere, the whole place is just beautiful. Staff were also exceptional, really helpful and attentive. I also recommend the restaurant - I didn't feel like going out on my last night so I ate at the riad and was blown away by the quality of the food. Some of the best I've had in Morocco, I wish I'd eaten there on my first night too so I could have sampled more dishes.
Alexandra
9 months ago
10.0
The most beautiful room and hotel. An absolute oasis. We didn’t want to leave!
Cons: Nothing!
olivier
9 months ago
10.0
Lorna
9 months ago
9.0
Beautiful building and tranquil interior
Cons: It was too hot to sit by the pool during the day but this was no reflection on the facilities
Miroslav
9 months ago
10.0
Риада беше като от приказките! Големи и украсени стаи, двор с градина и 2 басейна, единия от които на покрива. Персонала е много любезен и отзивчив. Намира се на около 10 мин от централния площад в Медината. Препоръчвам!
Büke
9 months ago
8.0
Stuart
9 months ago
10.0
Stayed in one of the suites which was amazing. The whole place is a hidden gem as good as the palaces you go to visit. Beautiful throughout. Good location, good food, lovely people.
Jieun
9 months ago
9.0
Tamiko
9 months ago
10.0
モロッコの伝統的な建築、デザインそのままで、美術館や宮殿に行ってもこのリアドは負けて無いくらいのクォリティーの良さがわかりました。プールも二つあり、暑い夏には少しだけでも泳げるプールが有ると可成りクールダウンでしました。
Cons: このりあどに1週間滞在したのですが、部屋にコーヒーやお茶のサービスが無く、電子レンジ、ランドリーが気軽に出来るスペースが無かった。
MARIA CAMILLA
9 months ago
10.0
Struttura da mille e una notte. Suggestiva e molto curata. Personale estremamente gentile e cibo buono.
Cons: La prima stanza proposta era buia ma il personale ci ha permesso di cambiarla
Chloe
9 months ago
10.0
Stunning riad, very friendly and accommodating staff, lovely pool area to cool off from the heat and tasty breakfast
Silvia
9 months ago
9.0
Bellissimo Riad, molto grande, con personale cordiale ed efficiente. Terrazzo con piscina in cui rilassarsi e prendere un po’ di sole.
Andrew
9 months ago
8.0
Beautiful architecture and space , great staff.
Cons: Room A/C was a little undersized for the +40C days, bed was a bit hard for our taste.
Francoise JULIETTE
9 months ago
10.0
Un rêve ! Cet endroit, un véritable palais entièrement restauré avec goût et raffinement,est magique...tout était parfait,de la chambre aux deux piscines,en passant par un petit déjeuner/ brunch incroyable et un personnel discret et attentif. Je recommande à cent pour cent et ne séjournerai plus jamais dans un autre endroit à Marrakech.
FERHAN
9 months ago
7.0
Xavier
9 months ago
10.0
Leilamd
10 months ago
10.0
My stay at Riad Palais Sebban has been my best experience so far! Everything was perfect! We stayed as a family of four, and each of us truly enjoyed every moment of our stay. The staff were absolutely amazing — every single one of them was polite, helpful, friendly, and genuinely kind. A true example of what hospitality should be like! The rooms were beautiful and spotless. Although we didn’t get exactly the rooms we had booked on Booking.com, we didn’t mind at all. The riad is so cozy and charming that we quickly forgot about it. The food and drinks were delicious, with plenty of variety. If you wanted something different, they would even go out and get it just for you. Truly exceptional service! The location is perfect: everything is within walking distance — Djemaa El Fna, the Koutoubia Mosque, El Badi Palace, and Bahia Palace are all about 15 minutes away on foot. I highly recommend this place to everyone — it is absolutely worth the time, money, and experience! 🥰😍
Cons: 🤷♀️
Leanne
10 months ago
10.0
Firstly, Architecturally this hotel is something special! It's restoration and upkeep using original methods and details is phenomenal. There isn't a corner of this hotel that isn't beautiful. Secondly, this hotel feels like a home with its incredible staff. From our very first meeting, on the side of the road at our airport taxi, to each member of staff that playfully joked and made faces with our little daughter or the friendly greetings from staff that are forever smiling. Nothing was ever too much. The concierge was great help organizing tours, taxis and requests. Thirdly, we ate in the restaurant for all of our meals and found the food delicious - with a young child we couldn't be out late or in the heat and the hotel offered the perfect oasis. Shaded by the pool for lunch, tucked in the air conditioned bar at night or out on the patio for breakfast. They provided a comfortable baby crib for our little one and made her feel so welcomed. Our room was gorgeous and unique and had imperfections that let you know it was an original and not a replication. AC is perfect in the summer heat.
Cons: Not the hotel's fault, but our room was located close to the exit from the riad and as a result some guests tried opening our door at night. The hotel put up signs to deter them, but guests will be guests and didn't read. This wouldn't stop us staying here again.
STEPHEN
10 months ago
10.0
The Riad is beautiful and well located. Service was great and they didn’t reach everything to arrange trips and transportation. Great breakfast and beautiful pools. An oasis in the city
Ang
10 months ago
8.0
We had to stay 2 more nights. The staff and location was the best. The ambiance and facilities were good.
Cons: Air conditioning was a little bit on the weak side. Outdoor dining would have been excellent but weather was too hot during our stay. We tried their massage/spa, no airconditioning!
Clare
10 months ago
9.0
Fantastic staff, very helpful making bookings for me. Very kind when we arrived very late after being delayed. Pools were brilliant. Great breakfast, central location. Hammam in the hotel was great.
Nicolas
10 months ago
10.0
Le lieu et les piscines
Bethany
10 months ago
10.0
Great location and amazing helpful staff,
Ang
10 months ago
9.0
The staff was super! Food was great, especially the variety for breakfast. Charming Riad style accomodatio.
Cons: Would be challenging for people with mobility problems.
jaynep874
10 months ago
10.0
Absolutely everything was perfect! we arranged to be picked up from the airport (150dh) and were met as arranged. We were dropped outside the medina walls and a lovely man met us can took our luggage to the Riad. We were welcomed with mint tea and biscuits, and were given a map with helpful hints and advice. We decided to have lunch and wow! The chicken pastilla! So good we had it twice. Despite booking a standard room, we were given the beautiful “red” room.The doors are old and part of the history of the building. It would be criminal to put modern locks on them and so several doors are locked with a chain and padlock. I saw someone has complained about this - no idea why - it’s probably safer! The breakfast was also incredible - eggs, bread, fruit and nuts, cakes, Moroccan pancakes, cold meat and cheese. All delicious. The main pool is by the restaurant and we felt a bit self conscious to use it, so we were delighted to find about small pool on the roof with comfortable sun lounges and towels provided. The location is perfect, close enough to everything but not in the carotid heart of the medina. We cannot recommend it enough!
Julia
10 months ago
9.0
We got an upgrade to a gorgeous room with a private terrace. Staff are incredibly friendly and helpful and the buildings have so many interesting and beautiful areas to marvel at the craftsmanship and cultural history of Morocco.
Cons: Very limited toiletry offering - not even a shower cap - so make sure to bring everything you need. Overall not a big issue.
William
10 months ago
9.0
The Tiad style
Cons: Had a problem with a fan which we could not turn off at night.
latika
10 months ago
4.0
The staff
Cons: It’s old, smelly carpets, rundown, bad mattresses and pillows, bad towels.
Jayne
10 months ago
10.0
We cannot fault Palais Sebban at all - everything was just perfect. We arranged to be picked up from the airport (150dh) and were met as arranged. We got dropped off outside the medina wall where a lovely man met us and carried our luggage for us for the short walk to the Riad. We were welcomed with mint tea and shown to a table on the beautiful terrace where we were given a map with some helpful hints and advice. We decided to have lunch and it was amazing! The chicken pastilla - wow! Despite booking a standard room, we had the beautiful “red” room. The doors are old and part of history and it would be criminal to put a modern lock on them, so a lot of doors have a chain and padlock- absolutely no problem with this at all. (I saw someone has complained about this - no idea why!) The air conditioning was a godsend! There is so much choice for breakfast - cakes, fruit, eggs, bread, Moroccan pancakes, cold meat and cheese. All delicious. The main pool is by the restaurant and we felt a bit self conscious to use it, so we were delighted to discover another small pool on the roof with comfortable sun loungers and towels provided. The location of the Riad is perfect- close enough to everything, but not in the chaotic heart of the medina. We cannot recommend it enough!
Joan
10 months ago
10.0
I saw a lot of great reviews online before booking at the Palais Sebban. The place lived up to the reviews that I read. Two things that I enjoyed that I did not see mentioned in other reviews. The Riad actually has two pools. In addition to the pool in the courtyard of the Riad (which appears in many pictures) there also is a small pool on the rooftop terrace. Also, the Riad has a Friday night dinner with local performers. The menu is the same as the other nights, but having the local performers is a really nice addition.
Cons: Can't think of anything
Sanne
10 months ago
7.0
Locatie was fantastisch en mooie kamers en lekker zwembad.
Cons: Communicatie was waardeloos. Was ons dezelfde kamer beloofd met dezelfde prijs als de 1e keer. Kamer bleek overboekt te zijn en moesten meer betalen. Ik had mijn jas laten liggen, zou klaar liggen zodra ik terugkwam in het hotel. Kreeg hem pas een dag later terug. Ontbijt lag open en bloot buiten waardoor vogels mee aten van het ontbijt. Niet hygiënisch.
alix
10 months ago
10.0
L emplacement a proximité de la Koutoubia, facile a trouver Tous les endroits sont beaux ...mais pas forcément de style Marocain.... La suite d espaces communs a notre disposition est un vrai atout Les conseils de la propriétaire pour aller chiner les brocantes dans la medina
Cons: RAS
Alberto
10 months ago
9.0
Colazione ottima e molto varia da giorno a giorno, staff cordialissimo, attento ad ogni esigenza senza essere invadente! Camere spaziose e ben pulite, non abbiamo provato la cena, ma la location è fantastica! Una piacevole sorpresa, ci tornerei volentieri!
Paulo
10 months ago
9.0
Michele
10 months ago
10.0
Exquisitely decorated Riad in very convenient location inside Medina. Lovely pool and dining area. The hammam experience was wonderful! All staff were extremely friendly and helpful.
Cons: Nothing
bless
10 months ago
10.0
This property is gorgeous! The cherry on top is their service, top notch. I was trying to rebook but sold out. I’m not surprised.
Cons: Every inch of this property is perfect!
Andrew
10 months ago
10.0
Magnificent host & staff. Extremely helpful at all times especially when we encountered flight cancellations.
Carlo
10 months ago
10.0
The whole place is just stunning. The detailed carvings, the individual rooms, the location and proximity to the main square. We loved everything about our stay.
Cons: I honestly can't think of anything we didn't like.
David
10 months ago
8.0
Le personnel La piscine centrale La restauration Le hammam
Cons: La deco un peu désuète
PETERLE
10 months ago
9.0
Thomas
10 months ago
9.0
happytraveller2801
10 months ago
4.0
We had a mixed response to Palais Sebban. The pool was a refreshing respite from the heat and the Riad is an interesting place. We only booked a standard room and we found it to be small and very dark, too dark to see some things clearly and maintenance was an issue. During our stay they had a French fashion promotion which meant the pool area could not be used whilst this was on. We came home after a long, hot day touring Casablanca to find the fashion show on and staff tried to shuffle us out of the way and to our rooms very quickly. We certainly did not feel like welcomed guests. They are also too focused on making money from drinks and food and have a warning that you cannot bring food or drink into the property. This is ridiculous in a place where you need to use bottled water for drinking and cleaning your teeth and subsequently go through a lot of water. They provide water for the first day then you are meant to buy from them. They do make an effort with breakfast but this is not as impressive when you realise it is all laid out on a table in the sun with flies crawling over the food and birds dropping into eat from the table.
Colin
10 months ago
2.0
The pool was a refreshing respite from the heat and the Riad is an interesting place. We only booked a standard room and we found it to be small and very dark, too dark to see some things clearly and maintenance was an issue. During our stay they had a French fashion promotion which meant the pool area could not be used whilst this was on. We came home after a long, hot day touring Casablanca to find the fashion show on and staff tried to shuffle us out of the way and to our rooms very quickly. We certainly did not feel like welcomed guests. They are also too focused on making money from drinks and food and have a warning that you cannot bring food or drink into the property. This is ridiculous in a place where you need to use bottled water for drinking and cleaning your teeth and subsequently go through a lot of water. They provide water for the first day then you are meant to buy from them. They do make an effort with breakfast but this is not as impressive when you realise it is all laid out on a table in the sun with flies crawling over the food and birds dropping into eat from the table.
Cons: We only booked a standard room and we found it to be small and very dark, too dark to see some things clearly and maintenance was an issue. During our stay they had a French fashion promotion which meant the pool area could not be used whilst this was on. We came home after a long, hot day touring Casablanca to find the fashion show on and staff tried to shuffle us out of the way and to our rooms very quickly. We certainly did not feel like welcomed guests. They are also too focused on making money from drinks and food and have a warning that you cannot bring food or drink into the property. This is ridiculous in a place where you need to use bottled water for drinking and cleaning your teeth and subsequently go through a lot of water. They provide water for the first day then you are meant to buy from them. They do make an effort with breakfast but this is not as impressive when you realise it is all laid out on a table in the sun with flies crawling over the food and birds dropping into eat from the table.
Claire
10 months ago
10.0
Everything is beautiful. Our room was large and comfortable. Breakfast was first class.
Cons: An event took over the bar and restaurant one evening. We had planned to eat out, so it wasn’t a problem, but you couldn’t have had a quiet dinner.
Erika
10 months ago
9.0
Beautiful mosaic, plaster and wood work. Great two pools! In the center of the Medina. Kind staff and great service. We loved it!
Cons: The only reason i don’t give them 10 is because i got food poisoning after eating lamb chops in the restaurant in the evening. I read this from other customers too and I think they need to review the food storage at their restaurant.
Siew
10 months ago
8.0
Good location. Wonderful Staff. Pretty riad. Good breakfast.
Cons: Bathroom too dark. Room a little dusty.
Frank
10 months ago
10.0
Great location in the Medina, but near a gate. The interior finish is astounding. Service was impeccable. We found ourselves enjoying the accomodation so much we ate evening meals at the Riad because it was so nice.
Paulo
10 months ago
9.0
Guillermo
10 months ago
10.0
David
10 months ago
8.0
Le sourire chaleureux des personnels Le petit déjeuner copieux La piscine principale La propreté des lieux
Cons: La climatisation bruyante et intermittente de la chambre et le manque de rangement pour les valises.
Jelle
10 months ago
9.0
Een adembenemend mooi riad met prachtig binnenplein. Het personeel is echt ontzettend vriendelijk en wil je overal mee helpen. Ze hebben ook prachtige bedrijfskleding aan, iets wat we bij andere riads toch wat minder zagen. Met twee kleinde zwembaden en een massage/hammam genoeg ruimte om ook even lekker te relaxen. De massage was ook voortreffelijk.
Cons: De eerste nacht hoorden we medewerkers die keihard aan het afwassen waren. Daar zijn we een keer van wakker geschrokken rond een uur of 00:30. Afgezien van dat niets.
DouweT
10 months ago
10.0
Behulpzaam personeel, fijne riad, prachtige locatie.
Hui
10 months ago
10.0
It looks even better than the photos!! I booked the deluxe double and I think we got an upgrade to the Atlas room which we have our own private terrace!!! The room looks incredible super beautiful the architecture around each corner of the riad is breathtaking. The hamman spa was also great, tried 30mins hamman and 30mins massage, the hamman was like a sauna and exfoliating, then you get covered in mud as a mask! I love the massage!! The lady is very cheerful and kindhearted, her massage is the best!!
cooper
10 months ago
7.0
Sophie
10 months ago
9.0
Emplacement idéal, le Riad est magnifique et le personnel très accueillant
Cons: Seul bémol, la semoule et le bœuf de mon couscous étaient froids alors que les légumes etaient chauds
Yunus
10 months ago
10.0
Everything was perfect
Cons: Nothing
Ravi
10 months ago
8.0
The architecture is gorgeous! This Riad is a beauty. Breakfast was good too.
Cons: I have no complaints
Starts From
$169.00 / night
43, Derb Moulay Abdellah Ben Hssein Laksour, Marrakech, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
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Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com