El Andalous Lounge & Spa Hotel
Chain: Not Available
Description
Luxurious Spa and Fitness Center
Indulge in relaxation and wellness at our spa with hammam and fully-equipped fitness center, perfect for rejuvenation during your stay.
Charming Moorish-Style Decor
Experience elegance in our air-conditioned guest rooms adorned with Moorish-style decor, featuring balconies for panoramic views and modern amenities for your comfort.
Authentic Moroccan Dining Experience
Savor the flavors of Morocco at our restaurant serving traditional cuisine, and unwind at the bar with a refreshing drink in hand.
Experience the epitome of luxury and comfort at El Andalous Lounge & Spa Hotel. Book now to secure your unforgettable stay.
Sentiment Analysis
Good location
Friendly staff
Decent room size
Popular Amenities
Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Sauna
Massage services
Availability Side
Triple Room
This air-conditioned room offers a balcony and mini-bar
Economy Double Room
The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a hairdryer. This double room featu...
Suite
This spacious suite features a seating area.
Quadruple Room
This air-conditioned room offers a balcony.
Double Room with Pool View
This air-conditioned room offers satellite TV and a balcony.
Single Room
This air-conditioned room offers a balcony.
Guest Sentiment Categories
Cleanliness
Clients noted issues with cleanliness and maintenance in facilities.
Service
Overall service quality was appreciated, with mentions of friendly staff.
Location
Many reviews praised the convenient and favorable location of the hotel.
Room Quality
Some mentioned room sizes were decent, but there were concerns about age and maintenance.
Amenities
Participants pointed out outdated amenities and issues with the pool.
Value for Money
Reviews expressed that the hotel does not provide good value for the price.
Food and Beverage
The breakfast variety and quality were critiqued as not meeting expectations.
Overall Experience
General sentiment was mixed, with some positive moments overshadowed by negatives.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease note that the spa is open from 9h00 until 21h00. All treatments need to be requested in advance.
Reviews (4889)
Fabienne
1 week ago
6.0
TrÚs bien placé, personnel trÚs agréable
Cons: Wifi pas terrible
soumaya
1 week ago
8.0
Excellent situation géographique. Personnel aux petits soins
Maria
1 week ago
7.0
Bra med uppvÀrmd pool och bra poolomrÄde med poolbar och service. Bra/prisvÀrt spa. Frukosten var ok men skulle kunna förbÀttras med t ex ost eller annat pÄlÀgg, samt bÀttre kaffe. Automaten som gjorde kaffet gjorde att det mer smakade varm choklad, knappt drickbart. Riktigt bra lÀge med gÄngavstÄnd, ca 20 min promenad till stan och 5 min promenad till Menara mall och restauranger.
Cons: DÄligt wifi som gick upp och ner hela tiden. Man betalade en deposition om 100 dirham/handdduk vilket kÀndes lite fÄnigt Àven om man fick tillbaka dem. Mer rimligt om det var 100 dirham/rum eller inget alls. Frukosten skulle kunna förbÀttras. Ett hotell som har sett sina bÀsta dagar och skulle behöva en uppfrÀschning men man fÄr det man betalar för.
Mohammed
1 week ago
7.0
Nuno Pessoa
1 week ago
3.0
A localização, o pequeno almoço era variado.
Cons: Os colaboradores da recepção eram antipåticos, não foram prestaveis,
abdennasser
1 week ago
1.0
Armin
1 week ago
10.0
Das Hotel ist zwar schon in die Jahre gekommen, es ist aber immer noch sehr sauber und sehr komfortabel. Alles wunderbar. Tolles FrĂŒhstĂŒck mit allem was das Herz begehrt. Wir haben uns sehr wohl gefĂŒhlt
Mashooq
1 week ago
6.0
Waiters were amazing.
Nicolas
1 week ago
8.0
Accueil
Cons: Chambre face a une rue passante
Franck
1 week ago
6.0
Lâemplacement
Cons: Hotel un peu vieillot
Wilhelm
1 week ago
10.0
OLIVIER
1 week ago
4.0
Petit déjeuner trÚs varié et correct, les serveurs sont trÚs avenants La distance par rapport au centre est correcte, faisable à pied, mais les taxis sont nombreux. Il faut toujours négocier les prix.
Cons: L'établissement est vieillissant, un réhabilitation serait appréciable, notamment fu double vitrage, il y a bcp de bruit. Dans la salle de bain, il y avait de la moisissure au plafond dont le signalement le lendemain de notre arrivée n'a pas été pris en compte.
Tesfazghi
1 week ago
10.0
Karim
1 week ago
3.0
Le personnel serviable et souriant
Cons: Rapport QualitĂ©-prix dĂ©cevant. Abstenez-vous de prendre la formule pension complĂšte, mĂȘme durant le mois de ramadan ; aucun soin n'est apportĂ© , le choix est trĂšs limitĂ©, la qualitĂ© est exĂ©crable et les portions sont rĂ©duites. Nous Ă©tions contraints de dĂźner Ă l'extĂ©rieur chaque soir. HĂŽtel avec des Ă©quipements dĂ©gradĂ©s fuite d'eau coupure d'eau chaude.
RACHEL
1 week ago
8.0
piscine chauffée top repas savoureux chambre propre
Paulina
1 week ago
10.0
Saima
1 week ago
4.0
The location was excellent. We could walk to Menara Mall, So Lounge and lots of amenities nearby
Cons: Old and tired, under the bed was filthy and dusty.
mai
1 week ago
6.0
Le lit est confortable, la chambre est propre et personnel sympa
Cons: L'équipement de cet hotel est assez vieux. On a payé plus cher en euro sur place qu'affiché sur le booking lors de ma réservation . petit déjeuner moyen.
Kalpana
1 week ago
9.0
Stella
1 week ago
5.0
Cons: ΀ο ÏÏÎżÏÏÏÎčÎșÏ ÏÎ·Ï ÏΔÏΔÏÎčÏΜ ΎΔΜ ÎČοηΞοÏÏΔ ÏÎżÏ ÎžÎ”ÎœÎŹ ÏÏÎč ÎșαÎč Μα ζηÏÎżÏÏαΌΔ. ÎΔΜ Ï ÏÎźÏÏΔ ÎżÏÏΔ ÏίΎΔÏÎż ÎÏÏΔ ÎșÎŹÏÎżÎčÎż ÏαÏΌαÎșΔίο ÎÎșÏαÎșÏÎ·Ï Î±ÎœÎŹÎłÎșηÏ! ÎÎ ÎÎĄÎÎ΀Î΀Î!! ÎηΜ ÏÎŹÏΔÏΔ ÏÎżÏÎ ÏÎ±ÎŸÎŻ ÎÎŸÏ Î±ÏÏ ÏÎż ÎŸÎ”ÎœÎżÎŽÎżÏΔίο Î”ÎŻÎœÎ±Îč ÏÏÏÎčÎŹ !!
Christiane
1 week ago
6.0
Bien situé dans le quartier de l'Hivernage, l'hÎtel est proche du centre ville. Le petit déjeuner est correct.
Cons: Dommage que l'ensemble de l'hÎtel ne soit pas suffisamment bien entretenu, certains travaux de rénovation seraient à envisager. Les chambres sur rue sont bruyantes, surtout celles situées dans les étages inférieurs. Ascenseurs trop peu nombreux pour un établissement avec autant de chambres, cela génÚre parfois de longues attentes.
Khalid
1 week ago
5.0
aziz
1 week ago
3.0
Night time no water I couldnât have shawa very cheap towel
Cons: Very stingy on events battle water
nathalie
1 week ago
5.0
Cons: Le buffet : pas top.
Raji
2 weeks ago
10.0
Michiko
2 weeks ago
9.0
evelyne
2 weeks ago
7.0
Petit déjeuner trÚs agréable.
Alejandro
2 weeks ago
8.0
Desayuno. Piscina
Hans-JĂŒrgen
2 weeks ago
7.0
Whitney
2 weeks ago
10.0
Javier
2 weeks ago
2.0
Instalaciones muy ĂĄntiguas, suelo frĂo y sucio, las moquetas de los paseo asquerosas, muy oscuro. Es un poco escondido pero cercano al Menara Mall. Toallas viejas, todo de muy mala calidad. Pero el personal todos amables y profesionales con una sonrisa siempre. El Precio no corredponde a lo que ofrece el hotel, es muy caro. No volvemos jamĂĄs.
Cons: Suelo frĂo, todos oscuro, colores oscuros, todo de mala calidad.
Amanpreet
2 weeks ago
7.0
Food, team in the kitchen area. Swimming pool.
Cons: The swimming pool beds arenât clean enough
Domi
2 weeks ago
6.0
La piscine chauffée des restaurants à proximité la Clim réversible la taille de la chambre
Cons: Lâaccueil de la rĂ©ceptionniste Ă mon arrivĂ©e pas aimable !! on entend trĂšs bien la chambre dâa cĂŽtĂ© une amie Ă voulue venir passer 1h avec moi Ă la piscine on lui a dit quâelle ne pouvait pas se mettre en maillot sinon câĂ©tait 350 dirhams mais la personne Ă©tait vraiment pas sympa limite agressive !!! on devait me rĂ©veiller Ă 5h et personne nâa appelĂ© on mâa dit quâĂ une certaine heure je pourrais faire du change et finalement pas de change possible !!
Ian
2 weeks ago
7.0
Traditional large hotel with beautiful marble and ornate decoration. The hotel has the potential to be stunning but the woodwork around hotel and especially in balcony needs revarnished / painting. Lovely deep warm outdoor pool. Simple but tasty breakfast . Arrived at 11.45 am and hotel staff were kind to let us check in early and give us the room . Really comfort beds and nice bath and shower with separate toilet .Great views of Atlas Mountains from bedroom . Great value for price
Cons: Needs redecorating whilst still retaining its beautiful authentic Morrocan feel.
Rachele
2 weeks ago
8.0
Old but well kept hĂŽtel Nice pool area Friendly staff Clean Good value for money
Cons: Buffet offer could have been a little bit better Suitable also for vegetarians anyhow
Vasilije
2 weeks ago
10.0
Benedicte
2 weeks ago
10.0
VĂŠrelserne var store. Toilet adskellt fra baderum. Rent badevand. KĂŠmpe morgenbuffe med varm og kold mad. Allle slags drikkevarer. Fantastisk betjening. SĂžde personaler.
Paul
2 weeks ago
7.0
ZimmergröĂe und -Ausrichtung Ruhige Lage
Cons: extrem hoher Ein- Auscheckaufwandt, Restaurant mit bescheidener Admosphere, etwas in die Jahre gekommen sprich renovierungsbedĂŒrftig,
Eustathios
2 weeks ago
9.0
David
2 weeks ago
7.0
Yiota
2 weeks ago
5.0
Mohamed
2 weeks ago
10.0
Nice swimming pool, tasty food and nice staff:) perfect hotel for young people.
Meriem
2 weeks ago
10.0
Ok
Cons: Ok
BENJAMIN
2 weeks ago
8.0
Gentillesse du personnel Le cadre Activités proposées
Cons: Petit dej et repas trop traditionnel et pas assez typique Chambre un peu vieillotte
Arie
2 weeks ago
8.0
julien
2 weeks ago
8.0
THOMAS
2 weeks ago
1.0
Séjour catastrophique.
Cons: C'est de pire en pire dans cet hÎtel plus que vieillissant . Dégùt des eaux dans notre chambre en pleine nuit aucun geste commercial attendu des heures à la réception pour finalement rien. à fuir.
PETIT
2 weeks ago
8.0
La gentillesse du personnel, la piscine chauffée en fevrier, la présence de plusieurs restaurants sur place
falque
2 weeks ago
6.0
TrÚs bon rapport qualité prix Emplacement parfait Petit dej vraiment moyen pourrait bcp mieux faire
Cons: Petit dej Piscine trĂšs Ă lâombre
Josu
2 weeks ago
6.0
Tolga
2 weeks ago
10.0
Calip
2 weeks ago
9.0
ABDERAHIM
1 month ago
8.0
Jalal
1 month ago
8.0
Jefy
1 month ago
7.0
Hanae
1 month ago
3.0
De locatie enige pluspunt
Cons: Hygiene is slecht, je moet borg betalen voordat je een handdoek krijgt aan het zwembad terwijl je gast van het hotel bent! Zwembad te druk en vies! Ontbijt was heel slecht weinig keuze kwaliteit slecht!
Mouad
1 month ago
1.0
Personnel du restaurant serviable et aimable
Cons: Front Desk aigri, les oreillers Ă©taient jaune le balcon loin dâĂȘtre propre et malgrĂ© ma remarque personne ne sâest excuser, ils mâont changer la chambre machinalement. Pas de place de parking pour se garer, jâai du laisser ma voiture dans une ruelle parallĂšle. Les couloirs de lâhĂŽtel sont agitĂ©s le soir, difficile de se reposer ou dormir. PremiĂšre et derniĂšre fois que mets les pieds dans cet Ă©tablissement.
Hanna
1 month ago
9.0
HyvÀ sijainti lÀhellÀ lentokenttÀÀ ja kauppakeskusta. VÀhÀn pitkÀ kÀvelymatka medinaan. Ihana allasalue ja lÀmmitetty allas. HyvÀ aamupala ja useampi ravintola hotellin yhteydessÀ.
Cons: Huoneet hieman nuhjuiset. Saimme ensin vÀÀrÀn liian pienen huoneen, mutta se vaihdettiin lopulta varauksen mukaiseen huoneeseen.
Mohammed
1 month ago
10.0
Ik vind hier goed hotel in ok mede werken goed vind ik prima
Cons: Vind ook goed
nazmi
1 month ago
5.0
ŰȘŰčŰ§Ù Ù Ű§ÙÙ ÙŰžÙÙÙ
Cons: ۧÙۧ۫ۧ۫ ÙŰŻÙÙ Ű”Űș۱ ۧÙŰÙ Ű§Ù Ű§ÙÙŰ·Ù۱
Stephen
1 month ago
3.0
The food at this hotel is very poor and the arrangements throughout are never explained. We could orderpoolside snacks and drinks with a credit card - but in the buffet restaurant you had to pay the waiters in local cash and no one ever warned us of this. They claim also to do airport transfers -- this is untrue. You have to out on the street and arrange you own. Nice pool. OLur room - a suite - was large but although there was a capsule coffee maching there were no capsules. This is a budget hotel for groups, really
Cons: Food, staff training, honesty!
Khadar
1 month ago
7.0
Chambre
Cons: Sale de sport
Carolina
1 month ago
1.0
Piscina
Cons: El trato del personal Sobretodo el cocinero nos insulto en su idioma x no entendernos e el desayuno
Yaseer
1 month ago
5.0
SANDRA
1 month ago
8.0
TrĂšs bon hĂŽtel, bon rapport qualitĂ© prix. Le personnel est aux petits soins. Belle piscine chauffĂ©e ( il manque quelques degrĂ©s pour moi) le reste de la famille sâest baignĂ©. Bon petit dĂ©jeuner. Rien Ă dire on reviendra avec plaisir
Abdoullah
1 month ago
9.0
ABDELAZIZ
1 month ago
4.0
TrÚs mauvaise expérience
Amine
1 month ago
9.0
Azeddine
1 month ago
7.0
evana
1 month ago
9.0
Absolument tout ! CâĂ©tait mon deuxiĂšme sĂ©jour au sein de lâhĂŽtel. TrĂšs bien situĂ© : vous pouvez tout faire Ă pieds + dans le quartier de lâhivernage, au calme. Un grand merci au personnel qui sâest montrĂ© extrĂȘmement accueillant et gentil. La nourriture est variĂ©e et bonne. La grande piscine est trĂšs agrĂ©able. Bonne literie et gros point positifs : les rideaux occultants, merci !! Je recommande Ă 10000%
Cons: Je mets un 9/10 car les chambres sont un peu vieillissantes et un peu sales ⊠jâai retrouvĂ© un bonbon par terre dans ma chambre lors de mon arrivĂ©e
Fatima
1 month ago
8.0
Perfecte locatie, het was erg schoon en personeel was heel vriendelijk. Heerlijk kunnen genieten!
Kirk
1 month ago
1.0
Nothing
Cons: Everything could have been better. Rooms filthy. Rooms leaking, moldy, flea-ridden.
Casey
1 month ago
10.0
Alicia
1 month ago
6.0
Evaelle
1 month ago
7.0
Peressutti
1 month ago
8.0
Posizione, edificio e vista piscina veramente da 10 e lode.
Cons: Poco pulita, soprattutto la sala colazione, e non molto occidentale sotto il profilo dei pasti (parlo per la colazione che Ăš lâunica che ho provato), perĂČ per gli standard del paese ottimo tutto!
Carla
1 month ago
7.0
Said
1 month ago
7.0
djoudi
1 month ago
7.0
Nezha
1 month ago
7.0
Joachim
1 month ago
6.0
saqib
1 month ago
1.0
Location
Cons: Very disappointing stay due to poor service Our experience at this hotel was extremely disappointing, mainly due to the service. At reception, staff were rude and unfriendly, and they even refused to provide change after we paid the city charges. Room service was a constant issue â every night we tried to order food, no one answered the phones at reception or the room service number. When an order was finally taken, it was forgotten entirely, and we had to call back after waiting over an hour. When the food eventually arrived, items were missing, and we were asked to pay extra when they brought the missing items, which was unacceptable. The room itself lacked very basic facilities such as a kettle, water, or cups. Housekeeping was also careless â used plates and cutlery from the previous day were never cleared and remained in the room until we checked out. When we asked the hotel to arrange an airport taxi, we were simply told to go outside and find one ourselves. We were also overcharged for an excursion activity, paying much more than the price available outside the hotel. Additionally, during reservation the booking stated âpay at property,â but we were forced by Booking.com to pay two days before the trip in order to keep the booking, which was frustrating and misleading. Due to all these issues, we were very unhappy and ended up leaving the hotel one day early. Overall, this hotel did not meet basic hospitality standards, and we would not recommend it.
Tehar
1 month ago
5.0
J y étais déjà allée mais J étais déçue ,on M a donné chambre fumeur alors que je ne fume. Pas ,ils ont dû me changer 2fois de chambre ,salade caesar déçue 100dirh pour 1salade avec pratiquement rien que des feuilles de salade ,déçue je N y retournerai plus ,ça C est sûre.
Riad
1 month ago
7.0
Michael
1 month ago
7.0
Sara
1 month ago
8.0
V5975RBerikh
1 month ago
6.0
Satisfactory but not much more. Rooms ok sizewise but slightly worn. Check-ins very time-consuming and complicated, simple and reasonable requests (Like asking for lights to be turned on in lounge) took an eternity to fulfill, unless tips were given. staff in restaurant unorganized and even if smiling and acting friendly the service in the restaurant was rather poor and of low and untimely standard. Level of hotel not more than three star.
VITTORIA
1 month ago
6.0
Ottima posizione
Cons: L'hotel Ăš un po datato. Ha necessitĂ di rinnovare le camere sia gli arredi che il bagno.
Martina
1 month ago
7.0
Selma
1 month ago
10.0
Mi Ăš piaciuta la struttura chiara e ordinata. Un grazie speciale ai ragazzi che lavorano la loro gentilezza e il loro impegno hanno fatto davvero la differenza.
Cons: La gentilezza delle persone che lavorano lĂŹ
Phonemany
1 month ago
10.0
Conviviale
abdelghani
1 month ago
8.0
Le.personnel est Ă l'ecoute, les chambres sont propres
Cons: Le service de taxi (independant de l'hotel mais que l'hotel appelle) . Le chauffeur etait malhonnete ( il a essayé de m'arnaquer sur le.prix--> hotel to airport )
nardavega
1 month ago
6.0
This review is for a visit to their spa. I purchased a hamman, facial, deep tissue massage, manicure and pedicure spa package. The hamman, the facial and the massage were fabulous. However, the manicure and pedicure were minimal at best. I would go back for the hamman, massage and facial but skip the manicure and pedicure.
addi
1 month ago
5.0
Thatâs fine but never come back again
Cons: Not that much bad
FridaS58
1 month ago
10.0
Best staff ever! We have been here ten times and will be back with our group. Food, garden, and the friendly staff makes up for the rooms that maybe need some updates.
Haxhaj
1 month ago
7.0
Amina
1 month ago
1.0
L emplacement
Cons: Tres ancien pas equipé tres ancien ascenseur ne marche pas il faut l attendre 20min cliim marche pas les rido nul les balcon salle vraiment dessus pour 120euro la nuites c bcp loinnnn. Le petit dej tres modeste vraiment merite pas 4* 2 maximum
Chelsea
1 month ago
8.0
I liked my room, it was big with nice views . Everything worked just fine for me
Cons: Close to bars and restaurants and short distance to shopping centres and quick taxi to the heart of Marrakech
Youssef
1 month ago
7.0
Abdelkarim
1 month ago
3.0
Le petit déjeuner était nul.
Thomas
1 month ago
10.0
Alexandra
1 month ago
10.0
Le personnel est vraiment trÚs agréable et serviable
Cons: Tout etait parfait
Javier
1 month ago
8.0
Frederic
1 month ago
8.0
Accueil souriant, petit dej remarquable avec produits frais et maison . Soucis avec des équipements de la chambre, on nous a changé de chambre gracieusement. Bravo ne changez rien et merci
Cons: Rien a redire
Javier
1 month ago
9.0
karim
1 month ago
7.0
The location in Hivernage is great, but it depends on what you plan to do in Marrakech. Pool is great. Wifi was quick. Staff was very helpful. Good value for money. Great view from some rooms.
Cons: The hotel has needed a renovations for many years now. It is dated and needs an overhaul. Breakfast is bland. Balconies are in need of renovations.
Nadia
1 month ago
7.0
Emplacement
Cons: Rien
Sawsan
1 month ago
7.0
El
1 month ago
4.0
Lâemplacement
Cons: Le standing ne correspond pas à 1 hÎtel 4 étoiles
Ouraci
1 month ago
10.0
Tout
Cons: Rien
cuinet
1 month ago
5.0
Amine
1 month ago
10.0
ۧÙÙ ÙŰŻÙ
1 month ago
6.0
ۧÙÙ ÙÙŰč
siham
1 month ago
8.0
Position et personnel
Cons: Ras
Amine
1 month ago
10.0
Ousila
1 month ago
7.0
L'emplacement Proche du mall Proche de la ville
Cons: Le froid glacial dans les chambres Et la salle de bain
Bousso
1 month ago
8.0
Roba
1 month ago
7.0
Le personnel de lâhĂŽtel est trĂšs accueillant. TrĂšs proche du centre-ville
Mourad
1 month ago
8.0
Accogliente, e personale molto gentile e disponibile
Cons: La colazione non proprio eccellente
Mohamed
1 month ago
4.0
ۧÙÙ ÙÙŰč Ù Ù ŰȘۧŰČ
Cons: ۧÙÙ ÙŰžÙÙÙ ŰłÙŰŠÙÙ ŰŹŰŻŰ§ ÙۚۧÙۧ۟۔ ÙÙ Ű§ÙÙ Ű·ŰčÙ Ù ŰŻÙ۱ ۧÙÙ Ű·ŰčÙ ÙŰčŰ§Ù ÙÙ ŰšŰ·Ű±ÙÙÙ ŰłÙŰŠÙ ŰŹŰŻŰ§Ű§ ÙÙÙ Ű§ŰŽŰ§ÙŰŻ Ù۰ۧ ÙÙ ÙÙŰŻÙ Ű§ŰźŰ± ÙŰșÙ۱ ۚێÙŰŽ ÙŰșÙ۱ Ù Ű±ŰŰš ۚۧÙÙŰČÙۧۥ đđđđ
hafiza
1 month ago
6.0
Bien
Cons: Mobilier
Thierry
1 month ago
7.0
Piscine chauffĂ©e pour un mois de janvier c est apprĂ©ciable , le personnel tres sympathique et a l Ă©coute , la nourriture du resto correcte mĂȘme si room service long ,
Cons: Room service beaucoup trop long (1h15 la 1ere fois pour ĂȘtre livrĂ©, et encore certains produits sont arrivĂ©s presque froid ) prĂšs de 1h la 2 eme fois que pour la commande ! Jâai du passer Ă l accueil ), la literie moyennement confortable , tapis peut ĂȘtre Ă laver plus souvent =poussiĂšre et acarien je suis asthmatique , peu de chaĂźnes française Ă la tv
Sophia
1 month ago
6.0
Lâaccueil
Mohammed
1 month ago
6.0
Javier
1 month ago
9.0
sofia
1 month ago
9.0
Abdelhafid
1 month ago
7.0
Le personnel au top super déjeuner
Cons: Matelas et déco à revoir
benchekroun
1 month ago
7.0
Emplacement Accueuil du personne
Cons: Equiprment interieur tres ancien Necessite une bonne renovation
Adlane
1 month ago
5.0
Noah
1 month ago
8.0
mouna
1 month ago
10.0
Le personnel est trĂšs accueillant trĂšs souriant aimable et serviable, et surtout ils sont aux petits soins des clients ! MENTION SPĂCIALE Ă LALLA BAHIJA la meilleure ! Qu ۧÙÙÙ la prĂ©serve
Cons: Une fuite au niveau des toilettes (225)
Stephen
1 month ago
9.0
Nice pool but not warm enough to go in. Very nice breakfast with lots to select from.
Papa Samba
1 month ago
5.0
Abdallah
1 month ago
5.0
FAITH Moono
1 month ago
2.0
It was near a mall
Cons: The property was dirty and poorly maintained. We changed rooms twice, but there was still an unpleasant scent. It just just wasn't worth the charged amount. We couldn't stay and went to a different hotel.
Hassan
1 month ago
8.0
Aouatif
1 month ago
9.0
Gasvrijheid,
Cons: Het water was niet warm zoals vermeld stond op de site
Hicham
1 month ago
9.0
Cons: Globalement mon expĂ©rience avec cette Ă©tablissement est super cela en vaut le dĂ©tour. Auteuil parfait Personnel remarquable Ăquipement et infrastructure a rĂ©nover absolument :
Meriem
1 month ago
10.0
Gennaro
1 month ago
4.0
Cons: Lo staff della struttura si rifiuta di emettere fattura al check-out nonostante venga richiesta explicitamente. Hotel staff declines to issue invoices at check-out although client explicitely requests it.
Haman
1 month ago
3.0
Lola
1 month ago
10.0
Omar
1 month ago
6.0
Ashjage
1 month ago
2.0
Poor
Hadjer
1 month ago
10.0
We sincerely appreciated everything during our stay at the hotel; it was a wonderful experience.
Nadia
1 month ago
5.0
L'accueil est chaleureux
Cons: La qualité de l'eau est médiocre
Chaymae
1 month ago
8.0
Lief personeel, heel gastvrij en top gelegen!
Cons: Enige wat mij tegenviel was de badkamer gezien er alleen baden zijn en geen douches. Is erg onhandig.
Caroline
1 month ago
6.0
Tout était trÚs bien !! Nous avons adoré le séjour ici
Cons: le dernier jour nous avons eu un problĂšme avec une dame de lâĂ©quipe. Nous avons commandĂ© Ă manger Ă la piscine et elle a Ă©tĂ© trĂšs dĂ©sagrĂ©able et trĂšs agressif son nom Ă©tait Saida Labouita. Son comportement est inadmissible dans un hĂŽtel, elle nous a trĂšs mal traitĂ©, Ă cause de cet incident nous partons dans de mauvaises conditions, nous avons essayĂ© de lui expliquer le problĂšme mais elle nous parler trĂšs mal et ne nous Ă©couter pas quand on lui parler Nous avons dĂ» appeler un responsable, heureusement que le reste du personnel a su ĂȘtre comprĂ©hensif et gentil concernant notre problĂšme.
maddalena antonella
1 month ago
8.0
Marc
1 month ago
9.0
Place to be ! Location&Staff
Umar
1 month ago
8.0
JÀtte trevlig personal, bra lÀge, fin pool.
Cons: Rummet kan behöva en mindre renovering
Emina Iman
1 month ago
7.0
Lila
1 month ago
2.0
Jâai pa du tout aimĂ© tro veillo a lâancienne vraiment pa top pour le prix
Cons: La situation géographique c tout le seul point positif
Amber
1 month ago
6.0
The food room service was excellent.
Cons: Room was a bit small and a bit run down. AC wasnât great and leaked water all on the patio of the balcony.
Géraldine
1 month ago
8.0
Bon Ă©tage avec super piscine. IdĂ©al pour profiter de lâextĂ©rieur. Bon rapport qualitĂ© prix. Espaces communs trĂšs agrĂ©ables et bien entretenus. Chambre spacieuse et literie de bonne qualitĂ©.
Cons: HĂŽtel un peu dĂ©fraĂźchi, plus dans les normes dâun 4 Ă©toiles. Sanitaires un peu vieux et qui mĂ©riteraient un petit rafraĂźchissement. Idem pour les transats autour de la magnifique piscine. Situation un peu Ă©loignĂ©e de la mĂ©dina et de lâanimation. Peu de restaurants dans les parages hormis les autres grands hĂŽtels.
Houria
1 month ago
2.0
Good location
Cons: I found just the small towels and when i asked for bigger towels they said that they dont have , the wifi doesnt work very well , the hotel is a little bit old , the fridge of the room did a noise , i did not like the breakfast very much i asked for another coffee he said to me no you canât because the time of the breakfast is done and there is not a lot of options in the breakfast , and the pictures in booking doesnât show the reality and itâs not the exactly same thing , and in the room the fridge was empty and at night i heard the noise of the room that was upstairs and i booked the view of the room to be the pool and they said to me no you booked economy .
Zineb
1 month ago
1.0
Cons: bruit d'un moteur toute la nuit qui m'a empehcé de dormir
Shike
1 month ago
5.0
Only good thing is the pool
Cons: Staff steal Donât even clean the rooms Donât change bed sheets Loads of ants in the rooms When you call room service they wonât answer
Mohamed
1 month ago
10.0
Clean and relax
Cons: Excellent staff
Patrick
1 month ago
1.0
Rien
Cons: Tout
Kamel
1 month ago
7.0
Lâemplacement et le personnel
Cons: La décoration du style vieux
RACHID
1 month ago
7.0
Je suis un client régulier de ce établissement hÎtelier deux fois par an, la propreté des chambres et la piscine grande et propre .
Cons: Le buffet du petit-déjeuner est pas tellement exhaustif
Aziz
1 month ago
6.0
Piscine et climatisation agréables. Personnel accueillant Parking suffisant
Cons: WiFi médiocre. Programme du TV non opérationnel Manque du bouilloire dans la chambre
Othman
1 month ago
5.0
Eva
1 month ago
6.0
JAMAL
1 month ago
1.0
Abderrahim
1 month ago
3.0
RIEN
Cons: RIEN
Moulay Hicham
1 month ago
4.0
Petit dĂ©jeuner correct PropretĂ© acceptable mais Ă amĂ©liorer surtout la couette et les rideaux Personnel trĂšs agrĂ©able LâhĂŽtel a su garder son cachet traditionnel et authentique qui plaĂźt aux touristes et qui fait honneur Ă lâartisanat et aux artisans du Royaume du Maroc Mobilier en bois massif et marbre au sol sans oublier les portes et le plafond en plĂątre dĂ©corĂ© du restaurant.
Cons: Les chambres devraient ĂȘtre rĂ©novĂ©es et remises au goĂ»t du jour tout en gardant lâauthenticitĂ© et la touche marocaine Rideaux et mobilier dĂ©modĂ©s
Halima
1 month ago
7.0
Ăa va
HAMID
1 month ago
7.0
Hayriye
1 month ago
9.0
Cons: langsames internet. Strasenseite war sehr laut bis 02:00 Uhr Nachts
Romain
1 month ago
8.0
Lâemplacement est parfait, proche de lâaĂ©roport et proche du centre de marrakech. LâhĂŽtel est grand, la piscine est superbe, le personnel est adorable et accueillant, le spa est trĂšs bien il y a pleins de restaurants variĂ©s au sein de lâĂ©tablissement
Cons: Le petit dĂ©jeuner ne propose pas un choix astronomique mais câest suffisant La douche ne fonctionnait pas trĂšs bien
ILYAS
1 month ago
1.0
Beatrice
1 month ago
8.0
Le sympathie du personnel Toujours aux petits soins
Cons: La literie La déco de la chambre vieillissante Et le bruit
Malika
1 month ago
9.0
Maryam
1 month ago
10.0
Sara
1 month ago
7.0
Ottima posizione Piscina Servizio camere
Cons: Colazione scarsa, e di poca qualitĂ Personale svogliato e a volte arrogante ( non tutti )
Sara
1 month ago
4.0
Labeeb
1 month ago
9.0
narimene
1 month ago
8.0
Super emplacement
Cons: Lâattente pour pouvoir monter dans les ascenseurs
Sihem
1 month ago
3.0
Seulement lâemplacement tout peut ce faire Ă pied Mac 20 min
Cons: LâhĂŽtel a fortement besoin dâun rafraĂźchissement la piscine,chambre tout est trĂšs vieux est mal entretenu pour la piscine tout le tour est vert au niveau des carreaux mon fils câest blessĂ© avec les carreaux cassĂ© vraiment trĂšs déçu de cet hĂŽtel mis Ă part lâemplacement tout le reste est une catastrophe tout est Ă revoir
Fatima Zahra
1 month ago
6.0
Pool
Cons: Rooms
Asmodé
1 month ago
8.0
Mahmoud
1 month ago
10.0
Great stay
Fatima Ezzahra
1 month ago
7.0
gilles
1 month ago
7.0
Bilal
1 month ago
6.0
Le personnel trop gentille !!! De A a Z . L'emplacement.
Cons: Le fais de faire une rĂ©servation en euro et ont payĂ© en dirham et la conversion n'est pas la mĂȘme que booking du coup ont paye plus chĂšre. Pas de bouteille d'eau dans les chambres ni de cafĂ© thĂ© pas de bouloir. Le petit dĂ©jeuner est trĂšs limitĂ© et surtout rĂ©pĂ©titif.
Bilal
1 month ago
6.0
Le personnel et l'emplacement
Cons: Petit déjeuner trÚs limité et répétitif. Pas de bouteille d'eau dans les chambres
Bilal
1 month ago
6.0
Personnel
Cons: Petit déjeuner
Bilal
1 month ago
6.0
Personnel
Cons: Petit déjeuner
MOHAMED ELMAHDI
1 month ago
10.0
michele
1 month ago
7.0
Asma
1 month ago
7.0
L emplacement , ainsi que la
Sara
1 month ago
1.0
Naeem
1 month ago
10.0
Big hallâs breakfast,sitting area and reception,spacious room all around v good
Cafarov
1 month ago
6.0
Konumunu
Cons: Calisanlari her sey para .
Robert
1 month ago
7.0
Clara
1 month ago
7.0
Jayde
1 month ago
7.0
Maryam
1 month ago
1.0
Rien câĂ©tait nul vieux et le personnelle impolis
Cons: Tout câĂ©tait nul vieux et le personnelle impolis le petit dej horrible
Sarah
1 month ago
10.0
Marie
1 month ago
4.0
Lâemplacement de lâhĂŽtel
Cons: Salle de sport payante au vu du prix de la nuit dâhĂŽtel, Donner une caution pour les serviettes, Transats pas adĂ©quates Ă la chaleur, TrĂšs petite armoire et chambre pas toujours rĂ©aliser rapidement
SANDRINE
1 month ago
7.0
L emplacement, le personnel, piscine petit déjeuner terrasse...
Cons: Toilettes et sdb les évacuations sont pas efficaces
Sola
1 month ago
3.0
Poor
Cons: Old fashioned, not up to standard
Ziad
1 month ago
1.0
Vi valde halvpension. Matsalen Àr gammal och sliten. Allt tog slut snabbt i början. Ibland var det buffé ibland a la carte.
Cons: De pÄstod att betalningen via booking.com inte hade fungerat och krÀvde ny betalning. Vi betalade dubbelt och Nu en mÄnad senare har de inte betalat oss tillbaka.
Nesrine
1 month ago
1.0
Rien !!! Mise Ă part lâemplacement
Cons: Tout est Ă fuir lâhygiĂšne le personnel tout!!!!
Olufemi
1 month ago
1.0
Great Staff. Terrible facility. Old. Hotel that couldn't put water/shampoo/body lotions in its rooms. Breakfast was abysmal to say the least. Wouldn't make the mistake of going there again. Loads of good Hotels in Marrakech but this was an eyesore. If there is anything below zero? That is what this place deserves.
Cons: Facility unkempt. Old. Dirty. Smelling.
Lorenzo
1 month ago
2.0
Das einzig gute war das FrĂŒhstĂŒckâŠ
Cons: Hatten eine Suite gebucht und Bescheid gegeben das wir eine Stunde vor normalem Check in da sein wĂŒrden, mussten 2 Stunden auf unser Zimmer warten und waren da nicht die einzigen. In unserem Zimmer war es trotz Klima total kalt und wir wurden krank. In meinem Bett habe ich Haare gefunden, mit der Badewanne fange ich garnicht erst an. FĂŒr 60⏠die Nacht wĂ€re das okay gewesen, aber nicht fĂŒr 160!
Siham
2 months ago
2.0
Manal
2 months ago
5.0
Sara
2 months ago
2.0
Rien
Cons: ..
DOHOU
2 months ago
10.0
Marcus
2 months ago
1.0
THE LADY THE DID THAT DID THE EXCURSION WAS NICE.
Cons: THE ROOM WAS DATED. NOT CLEAN, SHOWER WAS DIRTY. THE BUFFET WAS NOT GOOD AND THEY SAID IT CAME WITH OTHER FOOD ON THE PROPERTY AND THAT WAS NOT TRUE. THE STAFF AT THE FRONT DESK WERE RUDE.
Filali
2 months ago
9.0
The breakfast was amazing. I expected it to be average but it was delicious.
Cons: The Check in waiting time was too long
Chanaële
2 months ago
7.0
Hotel bien place et l acceuil tres agreable ,tout personnels confondu.
Cons: Belle piscine equipment autour tres vetuste ,restaurant egalement ainsi les chambres . Dommages!!
Robert
2 months ago
7.0
Kozponti helyen van! FƱtött medence! Szemelyzet segitokesz!
Cons: Felpanzio vacsoranal nem mukodik! 2fele etelbol lehet valasztani! Szoba koszos volt!
florence
2 months ago
7.0
Mohamed
2 months ago
8.0
Nadia
2 months ago
1.0
Very pretty hotel, private parking and parking attendants .
Cons: We had no electricity or hot water, tv didnât work, staff was unable to accommodate to fix these issues. Paid full price as they refused a refund. Front desk staff walked away in the middle of helping us with lack of electricity to help a young attractive woman that came down. Long wait time to check in. Front desk staff did not have a pleasant attitude.
KHALIL AIT
2 months ago
8.0
Kamel
2 months ago
5.0
La qualité de la cuisine
Cons: Bruit dans les chambres, fuite dans la chambres manque de réaction fasse aux demandes
Omotayo
2 months ago
10.0
Tom
2 months ago
7.0
KHALIL AIT
2 months ago
8.0
Thibaud
2 months ago
8.0
Hanane
2 months ago
1.0
Le personnage gentil
Cons: La chambre sale et il ya beaucoup de bruit pas de peignoir
Emmanuel
2 months ago
10.0
Comfortable
Cons: Nothing
Laghrib
2 months ago
10.0
Realmente m gustĂł todo
Belal
2 months ago
10.0
Câest ma deuxiĂšme expĂ©rience ici excellent
Musa
2 months ago
5.0
Breakfast was great
Cons: Room service was not available. The room was not clean, and there was no toilet paper; despite requesting it twice, it was never provided. For a star-rated hotel, basic amenities such as slippers and a kettle were missing. The room also did not have a heater, and it was very cold during the night. Overall, the stay was disappointing and did not meet expectations for this category of hotel.
Nathalie
2 months ago
6.0
Yasmina
2 months ago
5.0
Elisabeth
2 months ago
9.0
Sehr angenehm
mohamed
2 months ago
1.0
The location of this hotel is excellent, which is why I have stayed here several times before. Unfortunately, this last stay was a major disappointment. Marrakech was unusually cold, yet the hotel refused to give me the remote control for the heater. I spent my first night freezing and unable to sleep. To make matters worse, my room was on the first floor and extremely noisy. When I reported this to the night receptionist, there was no real effort to help or even show concern. But when you go to the lobby they have these huge heaters near reception to keep the receptionist warm! Whereas the clients are deprived for sleep at the rooms!!! As a regular customer, I expected much better. This experience was frustrating and unacceptable, and sadly it will be my last stay at this property.
Cons: Facilities are outdated
Mohammed
2 months ago
4.0
rachida
2 months ago
5.0
Frimaca
2 months ago
7.0
S.
2 months ago
8.0
La discothĂšque, lâemplacement , architecture de lâhĂŽtel , le valet de chambre qui porte nos bagages
Cons: FenĂȘtre Moins bien isolĂ©e mais câest Charme de lâancien . Toilette WC nâavait pas Ă©tĂ© checke avant notre arrivĂ©e
Giuseppe
2 months ago
7.0
Sam
2 months ago
5.0
Fabrizio Luca
2 months ago
5.0
la posizione
Cons: la struttura e' molto datata le foto probabilmente risalgono a parecchi anni fa. Le pompe di calore vecchie e in alcune camere sostituite con delle stufe.i terrazzino della camera ricoperto di escremenri dei piccioni. La colazione e' molro striminzita. La mattina della partenza entrambe le ascensori erano bloccate e ho dovuto trasportare le valige per le scale con la completa indifferenza del personale. Pessimo.
Bravo
2 months ago
5.0
Ghita
2 months ago
1.0
L'emplacement était super bien
Cons: Nous avons sĂ©journĂ© dans votre hĂŽtel Ă lâoccasion de notre nuit de noce information qui avait Ă©tĂ© clairement prĂ©cisĂ©e lors de la rĂ©servation accompagnĂ©e dâune demande de surclassement et de late check-out. Ă notre arrivĂ©e, aprĂšs notre fĂȘte de mariage, vers 5hâ6h du matin, lâaccueil a Ă©tĂ© trĂšs dĂ©cevant. La premiĂšre remarque faite par le rĂ©ceptionniste a Ă©tĂ© : « Normalement le check-in Ă©tait avant » ce qui Ă©tait totalement dĂ©placĂ©. Une chambre Ă©tant bien rĂ©servĂ©e, il nâappartient en aucun cas Ă la rĂ©ception de juger ou dâimposer lâheure dâarrivĂ©e du client. Ensuite, on nous a demandĂ© de choisir entre deux chambres : la premiĂšre Ă©tait impossible Ă occuper Ă cause dâune forte odeur de cigarette, la seconde, que nous avons finalement acceptĂ©e, Ă©tait sale, avec de la poussiĂšre visible, aucune grande serviette ni peignoir, et aucune amenities dĂ©posĂ©e. De plus, malgrĂ© le fait que notre sĂ©jour pour une nuit de noce Ă©tait bien mentionnĂ© (jâai moi-mĂȘme vu la confirmation imprimĂ©e avec nos demandes Ă la rĂ©ception), aucune attention particuliĂšre nâa Ă©tĂ© faite, ce qui est trĂšs loin des standards attendus dâun hĂŽtel de ce niveau. Le late check-out nous a Ă©tĂ© accordĂ© jusquâĂ 14h, mais au vu de cette mauvaise expĂ©rience, nous avons quittĂ© lâhĂŽtel bien plus tĂŽt vers 11hâ11h30. Cette expĂ©rience a Ă©tĂ© extrĂȘmement dĂ©cevante, marquant pour nous une premiĂšre et derniĂšre visite dans votre Ă©tablissement. Le manque de professionnalisme et lâabsence totale de sens de la satisfaction client ne correspondent absolument pas Ă la rĂ©putation dâun hĂŽtel de ce standing. Nous ne reviendrons pas et ne recommandons absolument pas cet hĂŽtel.
Samir
2 months ago
10.0
toppppp
Cons: niks
Nora
2 months ago
8.0
Ahmed
2 months ago
7.0
Petit dĂ©jeuner et lâemplacement
Cons: LâĂ©quipement un petit peu vieilli
Abdellah
2 months ago
8.0
Omar
2 months ago
6.0
Ahmed
2 months ago
7.0
Stephanie
2 months ago
10.0
L emplacement, prĂšs du centre,prĂšs du casino ,prĂšs des restaurants, Ă 2km de la place jemaa af na. Literie confortable. Personnel aimable
Cons: Pas d'eau chaude le 1er jour mais aprÚs tout est rentré dans l ordre
yasmine
2 months ago
7.0
La literie et chambre confortable
Cons: A l accueil dame pas accueillante et trop de temps d attente pour récupérer les clés à 15h
Belal
2 months ago
10.0
Le meilleur rétablissement à Marrakech Je vous remercie, Sarah et Bochach TrÚs accueillant je vous remercie
asia
2 months ago
10.0
Yassar
2 months ago
4.0
Decent value for money. Reasonable rooms. Location between both old and new town so travel isnât too difficult.
Cons: HĂŽtel looks dated. Staff are not rude however, the customer service is nonexistent. If you ask for anything they will simply say ok we will sort it out and proceed to do nothing. No kettle, no water provided though it is listed in amenities. Our toilet was broken from day 1 and they didnât fix until day 5 our last night.
Michele
2 months ago
4.0
Posizione
Cons: Organizzazione da armata Brancaleone
Nahoua
2 months ago
9.0
Tout était propre, décris comme on le voit sur les images , vraiment bien . En plus leur compréhension vraiment un 10/10
Sanaa
2 months ago
9.0
Emplacement idéal avec bon petit déjeuner
Cons: Plus de Chaine télévisé
Hadjiba
2 months ago
10.0
Le service..la propretĂ© et un grand merci a Mme Bahija đ«¶đ»
Simon
2 months ago
7.0
Stevey G 7
2 months ago
8.0
Nice hotel for the price. Great location.
Evy
2 months ago
6.0
Jose
2 months ago
10.0
Lacramioara
2 months ago
10.0
dandydannny
2 months ago
7.0
2 months ago
6.0
benyounes
2 months ago
4.0
Rien
Cons: Le hall, la chambre et le restaurant
Mehdi
2 months ago
8.0
alfiii
2 months ago
7.0
Las habitaciones son muy limpias. con buenas vistas a la piscina. Las duchas funcionan perfectamente. La zona del lobby y de la recepciĂłn es preciosa con una decoraciĂłn muy autĂłctona. La piscina es maravillosa.
Cons: El desayuno bufet es bastante limitado. HabĂa mucha gente esperando y habĂa que hacer bastante cola para coger ciertas cosas. El zumo es un batido con pulpa y toda la cĂĄscara de las naranjas, no tiene nada que ver con los zumos reales tan tĂpicos en Marruecos. Las cenas bufet son muy muy pobres. Por el precio que valen son de lo peor que he visto.
Donna Maria I
2 months ago
1.0
Nothing. This is by far the worst place I have ever stayed. The reviews appear to be fake, and the hotel photos are extremely misleading. The entire property is weathered, outdated, and poorly maintained. Our room was unsafe. The hair dryer had brittle, broken wiring, posing a serious electrocution risk. I have photos to prove this, but unfortunately there is no option to upload them here. The staff were rude, unhelpful, and poorly trained. When they didnât know how to resolve an issue, they simply ignored us. I made multiple complaints in person and online about the room, all of which were completely disregarded. Both reception and room service take an unacceptably long time to answer the phoneâif they answer at all. The level of hospitality is extremely low. If you are vegetarian or pescatarian, do not stay here. Staff clearly do not understand dietary requirements and cross-contaminate food. We were served a âvegetarianâ salad with chicken. When we pointed this out, instead of replacing the dish, they simply removed the chicken and served it back to us. We know this because they missed a piece of chicken that was still on the plate. Breakfast was equally disappointing, with very limited options for vegetarians and pescatarians. We stopped eating breakfast at the hotel altogether and went to Costa every morning instead. The gym is also substandardâit looks like a poorly equipped home gym rather than a hotel facility. This hotel is massively overpriced and does not deserve a 4-star rating. At best, it is a 2-star property. To make matters worse, I never received a refund, and my emails have been completely ignored. I wouldnât be surprised if this review gets removed to protect their image. If you are reading this, please save yourself from the horrible experience we had and stay elsewhere.
Cons: Nothing. This is by far the worst place I have ever stayed. The reviews appear to be fake, and the hotel photos are extremely misleading. The entire property is weathered, outdated, and poorly maintained. Our room was unsafe. The hair dryer had brittle, broken wiring, posing a serious electrocution risk. I have photos to prove this, but unfortunately there is no option to upload them here. The staff were rude, unhelpful, and poorly trained. When they didnât know how to resolve an issue, they simply ignored us. I made multiple complaints in person and online about the room, all of which were completely disregarded. Both reception and room service take an unacceptably long time to answer the phoneâif they answer at all. The level of hospitality is extremely low. If you are vegetarian or pescatarian, do not stay here. Staff clearly do not understand dietary requirements and cross-contaminate food. We were served a âvegetarianâ salad with chicken. When we pointed this out, instead of replacing the dish, they simply removed the chicken and served it back to us. We know this because they missed a piece of chicken that was still on the plate. Breakfast was equally disappointing, with very limited options for vegetarians and pescatarians. We stopped eating breakfast at the hotel altogether and went to Costa every morning instead. The gym is also substandardâit looks like a poorly equipped home gym rather than a hotel facility. This hotel is massively overpriced and does not deserve a 4-star rating. At best, it is a 2-star property. To make matters worse, I never received a refund, and my emails have been completely ignored. I wouldnât be surprised if this review gets removed to protect their image. If you are reading this, please save yourself from the horrible experience we had and stay elsewhere.
Mohamed
2 months ago
10.0
Buono
Cons: Tutto
Bouchra
2 months ago
9.0
đđrien Ă dire
Kiran Zahid
2 months ago
5.0
Location, staff and avaialability of taxi next to the hotel. Beds were comfortable. Space was good for 4 people.
Cons: Rooms are dated and not well cleaned. No kettle or tea provided. Furniture needs to be changed and bathrooms need to be cleaned well.
Emiliano Martus
2 months ago
8.0
Hazel
2 months ago
6.0
nice staff, clean rooms, big rooms. good area.
Cons: very noisy hotel- could hear traffic outside and planes at the airport landing and taking off.
Inés
2 months ago
8.0
Bah
2 months ago
10.0
The whole property is amazing
Cons: Everything was amazing the staffs
imad
2 months ago
9.0
gute ort.
Cons: wc könnte mann nicht abschliessen.
giovanni
2 months ago
7.0
Posizione e camere
Cons: Reception poco organizzata
Hicham
2 months ago
2.0
Nothing
Cons: Prezzo alto la camera non ci sono prese de correnti electrĂłnica WiFi non funziona
Majid
2 months ago
6.0
Locatie
Cons: Zeer verouderd en oudbollig, het is toe aan renovatie
Hayretin
2 months ago
10.0
Sheikh Babar
2 months ago
8.0
Location , staff and reasonably priced food. Breakfast had plenty of choices. Pool was maintained very well. It is quite dated but very clean and comfortable. Housekeeping was excellent, and their restaurant has been very good an offer so much variety at not so expensive prices.
Cons: No kettle , ironing board or bottle of waters in the room. Window were not double glazed and can hear noise from corridors
Rehan
2 months ago
5.0
Samara
2 months ago
7.0
Belhaloumi
2 months ago
7.0
abderahman
2 months ago
7.0
L emplacement
Cons: Personnel
mahmood
2 months ago
7.0
Loubna
2 months ago
5.0
Le seul point positif est lâexcellent emplacement de lâhĂŽtel vraiment il est trĂšs bien placĂ© Ă proximitĂ© du Menara mall de lâhivernage de la place jemaa el fna et le personnel par contre de lâhĂŽtel sont tous trĂšs trĂšs sympathique de la rĂ©ception au femme de mĂ©nage au personnel au petit dĂ©jeuner
Cons: LâhĂŽtel a besoin dâun sacrĂ© coup de rafraĂźchissement les chambres sont trop vieillot les Ă©quipement aussi le chauffage chauffait trĂšs peu nous avions froid et la wifi pareil fonctionne trĂšs peu des travaux Ă©tait en train de se faire Ă cĂŽtĂ© de ma chambre du bruit Ă©norme il yâavais impossible de rester dans la chambre !! Et le petit dĂ©jeuner une CATASTROPHE je vous en supplie faite un effort lĂ dessus je lâai signaler sur place mais rien a changer trĂšs peu de chose Ă manger et le peu quâon a et trĂšs mauvais vraiment le jus dâorange une horreur le msemen trop dur franchement c tellement dommage quand on voit oĂč est placĂ© cet hĂŽtel il devrait vraiment lâamĂ©liorer
Faysal
2 months ago
8.0
Marik
2 months ago
6.0
Anouk
2 months ago
8.0
Hind
2 months ago
7.0
The location is very good.its clean the staff are amazing specially the front line but the hotel furniture is quite very old and needs to be renewed
Cons: The furniture in the rooms are very old and style as well needs to be changed
Momp's
2 months ago
7.0
TAEOUITI
2 months ago
3.0
Lâemplacement
Cons: Lit déchiré sb date de 20ans wc idem télé nul wifi 0 serviette bas de gamme
Olawale
2 months ago
9.0
Itâs very nice
Cons: Itâs a good place Breakfast is good
Sami
2 months ago
5.0
Kimakhe
2 months ago
5.0
Les chambres sont propres, la piscine est propre la salle de sport aussi
Erwan
2 months ago
8.0
L'hĂŽtel est propre confortable , chambre grande ainsi que le lit. Grande salle de bain et en plus un balcon.
Cons: L'accueil Ă l'arrivĂ©e pas trĂšs serviable et pas trop disponible malgrĂ© 3 personnes. J'ai du attendre 15 minutes parce que la chambre Ă©tais pas prĂȘte il Ă©tait 15h15.
Davide
2 months ago
7.0
Albergo enorme ma non impersonale, i ricami del soffitto sono notevoli, e la location vicino allaeroporto molto utile; la grande piscina all'aperto (anche se noi siamo andati a dicembre e non l'abbiamo usata), la palestra, l'hammam e i 3 ristoranti in struttura sono un plus molto interessanti
Cons: Colazione piuttosto povera. La camera Ăš piccola, eravamo in 3 e c'erano 2 letti a una piazza e mezza (la bimba era felice, io e mia moglie un po' meno), il bagno Ăš diviso in 2 parti non comunicanti: in una il wc, nell'altra lavandino e vasca con doccia piuttosto datata.
Roberta
2 months ago
9.0
La colazione con tante cose a disposizione La camera grande Lo staff gentile e disponibile Posizione ottima vicino al mall e in zona molto bella
Cons: Niente
stefano
2 months ago
8.0
Bel hotel stile moresco un po' datato ma tenuto bene e con il suo fascino. Piscina esterna riscaldata peccato non averne potuto usufruire per mancanza del mio costume da bagno. Colazione varia e abbondante. Letti comodi e la presenza del bidet Ăš stata una bella sorpresa
Cons: La mancanza di poter vedere Netflix sulla TV non smart.
Haim
2 months ago
5.0
Karin
2 months ago
8.0
Rilwan
2 months ago
8.0
GHANEM
2 months ago
8.0
ۧÙÙ ÙÙŰč - Ù ÙۧÙÙ Ű§ÙŰłÙۧ۱ۧŰȘ- ۧÙÙÙŰšÙ - ۧÙÙ ÙÙÙ Ű§ÙŰźŰ§Ű±ŰŹÙ - ۧÙÙŰ·Ù۱
Cons: Ùۧ ÙÙŰŹŰŻ ŰŽŰ·Ű§Ù - Ű”Űș۱ ŰŰŹÙ Ű§ÙŰș۱ÙÙ - Ű”ÙŰŻÙÙ Ű§ÙŰŁÙ Ű§ÙۧŰȘ ŰšÙ ÙŰ§ŰšÙ ( Ù ÙŰŻÙÙ ÙŰŻÙÙ )
Brahim
2 months ago
3.0
Samira
2 months ago
3.0
mounir
2 months ago
4.0
Soni
2 months ago
3.0
Lâemplacement
Cons: LâĂ©tablissement est trĂšs vieux , trĂšs mal entretenue , pas de place de parking ( complet ) , personnel dĂ©bordĂ©
JEAN FRANCOIS
2 months ago
3.0
mohammed
2 months ago
9.0
Nihal
2 months ago
6.0
Cons: The rooms need to be renovated. Everything is so old
Fouad
2 months ago
1.0
Cons: âmeget gammel vĂŠrelse alt er gammel dĂ„rlig seng dĂ„rlig badevĂŠrelse dĂ„rlig service pĂ„ badevĂŠrelset ogsĂ„ morgenmad ikke sĂ„ godt
Elharf
2 months ago
8.0
L emplacement, le comportement des personnels joviale , aimable et seviable vers les hotes. A biento inchaalah
Samira
2 months ago
10.0
Jâai aimĂ© lâemplacement câest le top vous pouvez faire tout Ă pied le MĂšnera Mall, la Place Jemma El fna, les restaurantsâŠ.. vraiment rien a dire et pour les enfants la piscine chauffĂ©e idĂ©al en hiver avec une belle prestation Ă lâaccueil lâĂ©quipe est rĂ©actif, il font tout pour trouver la solution.
Jose
2 months ago
6.0
The staff is very helpful and friendly, I think is the best bit of the hotel. It takes about 30 minutes walk to the old town, and there is also a shopping centre on the near.
Cons: The hotel furniture could certainly be improved. The facilities are quite old and they need care. However I'd like return to this place if needed because the location and value for money is good.
Stéphanie
2 months ago
7.0
Ikram
2 months ago
10.0
Rim
2 months ago
7.0
Youssef
2 months ago
5.0
Yassine
2 months ago
7.0
Salamath Ishfa
2 months ago
7.0
Location
Cons: Facilities
Bouziane
2 months ago
7.0
Le petit déjeuner est parfait
Cons: 2 lit jumeaux pour un couple mariĂ©, mon mari nâa pas aimĂ© đ€Łđ€Łđ€Ł et en plus la tĂ©lĂ©vision ne fonctionne plus
Mehdi
2 months ago
8.0
le personnel trĂšs aimable, emplacement parfait
Cons: l'hĂŽtel un peu vieillot
AICHA
2 months ago
7.0
Accueil du personnel
Cons: Ascenseurs vieillissants, la chambre sentait trop fort la cigarette, le tabac
didier nimrod
2 months ago
6.0
Ătablissement trop vieillissant.. les photos des chambre ne pas tellement la rĂ©alitĂ© des chambres attaribue
Cons: Le petit dej est trÚs léger !
John
2 months ago
5.0
I loved the breakfast and the service during the breakfast perfect!
Cons: The service at the reception! Checking in was very bad!
Cathy
2 months ago
2.0
Absolument rien
Cons: Le personnel les chambres et le petit déjeuné
WIssal
2 months ago
2.0
Cons: Pas de place oĂč sâasseoir pour petit dĂ©jeuner. Pas de bouteille dâeau ni bouilloire dans ma chambre, je lâai demandĂ© deux fois sans quâon me la ramĂšne. Ă 20h quelquâun toque Ă ma porte. Je nâai pas rĂ©pondu et il sâest permis de rentrer. Les murs sont trouĂ©s, porte impossible Ă fermer Ă clĂ©, Ă©quipements mal entretenus⊠Pas de place de parking, il faut stationner dans la rue en dehors de lâĂ©tablissement.
Yamine
2 months ago
5.0
Cons: On a volé ma monnaie dans ma chambre
Abdelhafid
2 months ago
10.0
AISSA
2 months ago
6.0
Safaa
2 months ago
8.0
ABDELHAKIM
2 months ago
8.0
L'accueil, l'emplacement, le service
M Mo7
2 months ago
1.0
Hot water
Cons: They double charged me and taking mote than two weeks to return my money. The reception manager was very nice but the young staff was very rude and disrespected the manager infront of us. This place is very outdated over priced cold air conditioning disgustingly dirty and dirty carpets. Very old place and food was cheap like the coffee no baby facilities or food. This is not a 4 start more a 2 star the least. Very scary wall paintings of people feel like something is watching you. Awful experience and no parking had to park off street all night so very disappointed just hyped up for nothing.
Fattir
2 months ago
6.0
Nomzamo
2 months ago
7.0
Location
Cons: No kettle in the room and room services ignore calls
Nhlanhla
2 months ago
4.0
The location is perfect which is why I chose it and that's the only good thing
Cons: The reception took over 1 hour to check us in as they were overbooked, there's literally no amenities in the rooms. No kettles, no water, nothing. The hotel needs a serious renovation because it has alot of potential but it's bad. The breakfast, not much options and quite disappointing.
NASRI
2 months ago
7.0
Cons: Petit déjeuner trÚs pauvre. HÎtel un peu vieillissant
Saud
2 months ago
5.0
ŰłÙÙÙŰ© ۧÙÙŰ”ÙÙ ÙۧÙۧ۳ŰȘÙۚۧÙ
Cons: ۧÙŰ„ŰČŰčۧۏ ۧÙۯۧ۟ÙÙ ÙۧÙŰźŰ§Ű±ŰŹÙ Ű§ÙŰšŰčŰŻ ŰčÙ Ű§ÙÙ Ű±Ű§ÙÙ Ű§ÙŰčŰ§Ù Ű©
Jilali
2 months ago
10.0
Emplacement , hĂŽtel propre
Abaseen
2 months ago
1.0
Personal var trevlig
Cons: Rummen var ikalla och ac fungerade inte? Det tog nÀsta 2 timmar för de att hitta rum med fungerande av. Hotellet var vÀldigt slitet och gammal och ofrÀch, defenetivt inte vÀrt pengarna
Ilham
2 months ago
7.0
TrĂšs bon accueil du personnel, chaleureux et professionnel. Lâemplacement de lâhĂŽtel est idĂ©al, Ă proximitĂ© de tout. La chambre Ă©tait trĂšs spacieuse, avec un lit confortable.
Cons: Les Ă©quipements dans la chambre sont assez anciens. Une cafetiĂšre dans la chambre serait apprĂ©ciable. Petit-dĂ©jeuner trĂšs dĂ©cevant : peu de choix et pas du tout variĂ©. Lâattente pour les Ćufs est beaucoup trop longue, surtout avec lâaffluence. En haute saison, il serait vraiment nĂ©cessaire de renforcer le personnel au petit-dĂ©jeuner. Face Ă lâattente, jâai finalement prĂ©fĂ©rĂ© ne pas prendre dâĆufs au plat.
Hajar
2 months ago
7.0
Jose
2 months ago
10.0
Sedat
2 months ago
10.0
Said
2 months ago
8.0
Super hĂŽtel
Cons: Tranquille et bonne place
Anne Lodhi
2 months ago
8.0
Maha
2 months ago
7.0
Sharmeen
2 months ago
8.0
The location was pleasant and peaceful and only 25 minute walk from the bustling Jemaa-el-Fna Square. The rooms were spacious and clean and the staff courteous, smiley and helpful.
Cons: My room was a little cold at the start with it being a trip in the winter and it took a day of keeping the heating on to get the room temperature comfortable and cosy.
Lamnouri
2 months ago
9.0
Personnel .Bravo!
Cons: Internet.
Karima
2 months ago
8.0
Emplacement accueil de tout le personnel une mention spéciale à sara
Cons: Mobilier à améliorer
ABDELAZIZ
2 months ago
8.0
Kamal
2 months ago
9.0
Thiery
2 months ago
4.0
Mustapha AMRANI
2 months ago
1.0
Location
Cons: Food (dinner and breakfast). Unstable WIFI in my room (second floor). I was asked to pay an additional $10 per hour to access the fitness center. This was not disclosed anywhere in the property listing or during the booking process. The availability of a fitness center was one of the primary reasons I selected this property over other options in Marrakech, particularly since I also needed to be close to the train station. Had I known that the fitness center would incur additional charges, I would have chosen a different, more affordable accommodation closer to my destination. I feel misled by the property listing, as this essential information was not disclosed upfront, which significantly affected my booking decision and overall experience.
Dido
2 months ago
1.0
Laurence
2 months ago
10.0
Tout
Cons: Le chauffage nâĂ©tait pas tres top
El Monabih
2 months ago
10.0
Lo staff stupendo e super efficiente la struttura ottima posizioneđđ„°
Cons: Potrebbe essere piĂč bello con qualche piccola ristrutturazioneđ„°
T
2 months ago
8.0
Amazing Breakfast. Great facilities. Spacious room and good staff. Loved my stay at the hotel
Cons: Nothing
Abdel Aziz Diop
2 months ago
8.0
Hotel was clean and very close to city centre, we had a great time in Marrakech
Cons: Somehow we got a bit of a misunderstanding with booking payment, also the hotel paper work asks some personal information which I find a bit strange (where I came from ,where am going ..etc.)
Frimaca
2 months ago
7.0
Rachida
2 months ago
1.0
giovanni
2 months ago
9.0
Mouna
2 months ago
8.0
Petit déjeuner top, personnel au petit soin
Cons: La propreté de la salle de bain et des toilettes, des cheveux un peu partout
olivier
2 months ago
7.0
Humayun
2 months ago
5.0
Location, price, room size & view
Cons: Hot water was too hot for showers Decor, furnitures, fixtures and fittings were old and chintzy No complimentary water Cold in room A/C heat mode not powerful enough. Spa facilities sauna/steam additional cost. Basic breakfast and the omelette station guys is a little unprofessional borderline rude.
José
2 months ago
1.0
Pecimo, nada
Cons: La limpieza
Nabil
2 months ago
7.0
Adil
2 months ago
5.0
La amabilidad del personal y la ubicaciĂłn
Cons: Las instalaciones esta muy viejas , bastante ruidoso.
ouaham
2 months ago
10.0
Marjorie
2 months ago
9.0
La situation et la propreté et la gentillesse du personnel de salle et les portiers
Akbib
2 months ago
8.0
Paulo
2 months ago
7.0
putri
2 months ago
10.0
Sascha
2 months ago
7.0
Ahmed
2 months ago
7.0
Le personnel
Cons: Administration
Sofiene
2 months ago
10.0
sarita
2 months ago
6.0
LAMIA
2 months ago
10.0
simion
2 months ago
9.0
Karima
2 months ago
10.0
abdelaziz
2 months ago
9.0
Sofiene
2 months ago
10.0
WALID
2 months ago
1.0
siham
2 months ago
10.0
Le petit déjeuner est copieux , le personnel est au petit soin et la situation géographique est trÚs agréable
Cons: Rien a signaler
Anass
2 months ago
7.0
Cons: Danno gli asciugamani con il conta gocce , e la struttura Ăš molto vecchia e tenuta male .
Assia
3 months ago
2.0
Breakfast was good .the hotel ,restaurant and the room were very dated. Not clean .good location but it need to be renovated . It s overpriced for the quality offered . Does not meet the expectations. Parking is too small .
Cons: A very dated hotel . Not a clean hotel .stuff are welcoming Good location
Mouhcine
3 months ago
5.0
Nourdine
3 months ago
8.0
Gut
3 months ago
1.0
Cons: ŰȘŰčŰ§Ù Ù ŰłÙŰŠ Ù Ù Ù ÙŰžÙÙÙ Ű§Ùۧ۳ŰȘÙŰšŰ§Ù ŰčÙŰŻ ŰȘ۳ۏÙÙ Ű§ÙŰŻŰźÙÙ ÙŰșÙ۱ ۧŰŰȘ۱ۧÙÙ ÙÙۧ ÙŰčŰ·Ù Ű§Ù۷ۚۧŰč ŰŹÙŰŻ ŰčÙ Ű§Ù۶ÙۧÙŰ© ۧÙÙ Űș۱ۚÙŰ© ŰÙŰ« ŰŁÙ Ű§ÙÙ ÙŰžÙ ÙۧÙÙ ÙŰžÙŰ© ÙÙ Ű«ÙÙÙ Ű§ÙÙÙŰŻÙ ÙۧÙÙÙŰŻÙ ÙÙ Ű«Ù ÙۧۏÙŰ© ۧÙ۶ÙۧÙŰ© ÙÙÙ Űș۱ۚ ۧÙŰȘÙ ŰȘ۳۶ÙÙ Ű§ÙŰłŰ§ŰŠŰ Ű§ÙŰčŰ±ŰšÙ ÙۧÙŰźÙÙŰŹÙ Ù۰ۧ ۧ۟۱ ÙÙŰŻÙ ŰźÙŰ§Ù Ű§ÙŰ§Ù ŰȘÙ ÙÙ Ű§ÙÙ Űș۱ۚ ÙÙŰŻ ŰȘŰ±Ù Ű§Ù۷ۚۧŰč ŰłÙŰĄ ŰčÙ ŰŹÙŰŻŰ© ۧÙŰźŰŻÙ Ű© ÙÙ Ű§ÙÙÙۧۯÙ
Othman
3 months ago
8.0
Nadia
3 months ago
7.0
kamel
3 months ago
7.0
Moulay Hicham
3 months ago
3.0
Hassan Eddine
3 months ago
8.0
Personnelle accueillant chaleureux
Cons: Rien
john
3 months ago
5.0
Breakfast was crap . For less than you pay for breakfast here you can have an excellent brunch in Paul less than three minutes walk away
Cons: Decor is tired and in need of renewal . Breakfast needs to up its game at that price
Alessandro
3 months ago
10.0
Cortesia del personale, qualitĂ dei servizi
Cons: Unico appunto arredamento camera un po' datato
Houssaini
3 months ago
8.0
HĂŽtel grandiose avec un personnel accueillant, le cadre est magnifique, proche de l'avenue Med 6, la nourriture est bonne...
Cons: Le mobilier est un peu vieux
Mehdi
3 months ago
8.0
Amir
3 months ago
7.0
Anaddam
3 months ago
8.0
Rachid
3 months ago
7.0
soufiane
3 months ago
6.0
3 months ago
1.0
De ligging is uitstekend
Cons: Zeer verouderde kamers die grondig aan renovatie toe zijn. Ligging van het hotel is een 10 waard maar het hotel zelf is nog geen 2 sterren waard. Ontbijt hebben we na de eerste dag maar overgeslagen. Was zeer slecht. Kamers zeer vies en in vervallen staat. Personeel is wel vriendelijk.
Javier
3 months ago
9.0
Kamil Krzysztof
3 months ago
7.0
Redman
3 months ago
8.0
MoussĂąb
3 months ago
9.0
TrÚs bon séjour.Emplacement génial, chambres propres, et petit-déjeuner varié avec un staff du restaurant trÚs professionnel et accueillant. Je recommande vivement.
Kolb
3 months ago
10.0
Saloua
3 months ago
7.0
Khalil
3 months ago
4.0
Le personnel de réception trÚs accueillent et l emplacement de l hÎtel est stratégique.
Cons: Les anciens meubles surtout les portes salle de bain et soit disant le dressing sont catastrophiques. Et le petit déjeuner n est pas pas digne d un 4 étoiles au point que je suis devenue cliente au café la CASA a cÎté.
Maria Cristina
3 months ago
8.0
Zineb
3 months ago
4.0
Mohamed
3 months ago
9.0
Lâemplacement. Le personnel serviable
Cons: Rien Ă signaler
Amjad
3 months ago
1.0
Ùۧ ŰŽÙ
Cons: ۧÙŰȘŰčŰ§Ù Ù Ű§Ù۳ۊ
paolo
3 months ago
8.0
Ottima colazione, location comoda per spostamenti in auto
T.C.
3 months ago
5.0
Buena situaciĂłn pero el hotel es muy antiguo con falta de renovar mobiliario y habitaciones . La calefacciĂłn tarda mucho en funcionar
MOHAMED
3 months ago
8.0
Cons: le parking
Bertrand
3 months ago
6.0
Cons: Diner buffet trĂšs moyen et cher
chouati
3 months ago
9.0
Karl
3 months ago
9.0
Naoual
3 months ago
10.0
Ikram
3 months ago
8.0
Hanane Sbbar
3 months ago
8.0
Francesco
3 months ago
1.0
Finalement je nâai pas Ă©tĂ© car ils ont pas Ă©tĂ© en mesure de faire le check in aprĂšs 1h du matin
Cons: Finalement je nâai pas Ă©tĂ© car ils ont pas Ă©tĂ© en mesure de faire le check in aprĂšs 1h du matin
Atman
3 months ago
8.0
Endroit et chaleur d'accueil
Cons: Télévision, à équiper d'appareil moderne et connecté
Pranav
3 months ago
7.0
Ahmed
3 months ago
8.0
ۧÙÙ ÙÙŰč
Cons: Ùۧ ÙÙŰŹŰŻ ŰŽŰ·Ű§Ù ÙÙÙ ÙŰ§Ù ÙÙۧ ۳ۏۧۯ۩ ÙÙŰ”Ùۧ۩
Emma
3 months ago
4.0
emplacement
Cons: le petit déjeuner, le personnel...
Sylvia
3 months ago
5.0
Probleme de clim
Ana-Maria
3 months ago
5.0
- Decent room size and the big bed. - I try to order room service and it was dificult to comunicate, but they came to my room with the menu and show the chicken when I actualy wanted beek steak. Good thing that they show me otherwise I would pay for something that I didn't want ( by the way the portion was big)
Cons: - toilette separate without sink. Also the toilets paper was very bad quality - no water at check provided ( for a 4 * hotel not to provide water ....) - very hard to adjust the shower water (It was very hot even when I try the cold one) - overprice for what the hotel has to offer
boutayna
3 months ago
8.0
Sameed
3 months ago
7.0
saide
3 months ago
6.0
Mehdi
3 months ago
8.0
TrÚs bien situé et trÚs belle hÎtel
Cons: Le débit de la douche est trÚs faible
Erdmann
3 months ago
6.0
TrĂšs bel emplacement et gentillesse du personnel
Cons: HĂŽtel qui fait trĂšs vieillot dans les installations et lâentretien (notamment la salle de bain). Piscine est annoncĂ©e chauffĂ©e pourtant elle Ă©tait froide
Zineb Naciri
3 months ago
6.0
Kanwal Deep
3 months ago
10.0
Enrique
3 months ago
9.0
En pleno centro hotelero de Marrakech. A unos 15 minutos del centro histĂłrico andando, pero con multiples servicios al rededor. Dentro del hotel hay un bar con "discoteca".
Cons: El desayuno era muy excaso, para el precio que tenia.
Augustina
3 months ago
8.0
The rate was expensive
Ű§ŰšÙ ÙÙÙŰŻ
3 months ago
1.0
Cons: ۧÙۧ۫ۧ۫ ÙŰŻÙÙ ÙÙ ŰȘÙۧÙÙ. ÙۧÙŰźŰŻÙ Ű© ŰłÙŰŠŰ© ÙŰčŰŻÙ ŰȘÙÙ۱ ۧÙŰۧۏۧŰȘ ۧÙۧ۳ۧ۳ÙŰ©
Neal
3 months ago
8.0
Good location. Nice room, not complaints.
Cons: All good
bakro
3 months ago
3.0
Christian
3 months ago
5.0
Emmanuel
3 months ago
5.0
L'emplacement, l'accueil.
Cons: Le prix est trop élevé pour la qualité de l'hÎtel. Les pigeons sur le balcon. La piscine a moitié remplie. Les ascenseurs qui mériteraient une bonne maintenance. La chambre pas faite à 17h30.
Saad
3 months ago
9.0
Top Emplacement Bon rapport qualité prix Taille des chambres
Cons: Pas de bagagiste Ă lâarrivĂ©e ExtrĂȘmement difficile de joindre lâhĂŽtel par tĂ©lĂ©phone : peur ĂȘtre un problĂšme au standard !
Nissrine
3 months ago
8.0
Ű§ŰšÙ ÙÙÙŰŻ
3 months ago
1.0
Cons: ۧÙÙ۞ۧÙÙ ŰłÙŰŠŰ© . ÙۧÙۧ۫ۧ۫ ÙŰŻÙÙ ŰŹŰŻŰ§ . ÙۧÙŰźŰŻÙ Ù ŰłÙŰŠŰ© . ÙŰłŰȘŰÙ ÙŰŹÙ Ù ÙۧŰŰŻÙ . ÙۧŰȘÙ ÙÙ ŰČÙۧ۱۩ ێ۱ÙŰ© ŰšÙÙÙÙ ÙÙÙ ÙÙŰč
Beheer
3 months ago
6.0
Cons: Weinig mensen die je kunnen helpen met een excursie of iets dergelijks
Frank
3 months ago
7.0
Very nice and comfortable đ it was alright
Cons: All was good
barbara
3 months ago
3.0
Staff was friendly in c/in from reception to concierge also in restaurant helpful
Cons: Breakfast đ They donât provide iron No bathroom amenities The balcony dirty of bird droppings Hk should to take training how Knock on the door
Badr
3 months ago
9.0
Hicham
3 months ago
1.0
Niente tutto no pulito . Materasso duro . Tv no Fonziona . WiFi no Fonziona
Cons: Tutto
Es saih
3 months ago
10.0
said
3 months ago
9.0
Le réception c'est les bons.
Cons: Le réception c'est les bons.
MOHAMED
3 months ago
9.0
Houzali
3 months ago
8.0
Valerie
4 months ago
8.0
freyah502
4 months ago
10.0
Excellent hotel with outstanding service. The reception team were exceptionally friendly and made the whole experience enjoyable.
Piero
4 months ago
1.0
Niente. Terribile hotel 4 stelle fatiscente. Da chiudere
Cons: gentilezza zero e nessuno era pronto ad accoglierti e coccolarti, ma sono a ignorarti e trattarti da numero. Stanza sporca e impolverata, nessuna bottiglia dâacqua disponibile nel frigobar e nemmeno una gratuita in camera. Ormai tutti gli hotel danno almeno una bottiglia dâacqua. Costo 50 centesimi!! Una vergogna. La sera per prendere una bottiglia sono dovuto uscire perchĂ© il bar era chiuso. La colazione Ăš praticamente scarsa e le poche cose che ci sono sono buttate lĂŹ come se si dovessero dare ai maiali. Tovaglie sporche tutto sporco. Rapporto qualitĂ prezzo davvero assurdo. Con 100⏠a notte si puĂČ scegliere un Riad in centro Medina. Hotel da chiudere e da rinnovare. Sopratutto bisognerebbe fare una formazione al personale davvero maleducato e privo di professionalitĂ e gentilezza.
Joann
4 months ago
5.0
The pool was very nice and the kids really enjoyed it.
Cons: The rooms are very dated and it was very noisy. Apart from the pool, it's not really worth the price.
Ali
4 months ago
5.0
zohra
4 months ago
10.0
Boufedjikh
4 months ago
4.0
Rien tou nul le spa massage pas de place tro de bruit l'accueil 0
Cons: Tou
El Idrissi
4 months ago
6.0
Certains personnel au top
Cons: Petit déjeuner moyen ferme trop tÎt
beenish
4 months ago
3.0
beenish
4 months ago
3.0
The king suites were big and the beds were comfortable.The pool was good and the view was amazing!!
Cons: It was very dirty no proper cleaning of rooms and they didnât even change the bed sheets no facilities at all.I asked for prayer mat,iron for pressing clothes, tissue box they provide nothing at all.Very tasteless breakfast with no variety at all.The staff was very lazy even the room service was very slow and didnât listen at allâŠ.
Alexandra
4 months ago
5.0
Spontane Buchung, wissend das Hotel ist in die Jahre gekommen. Zimmer wirklich alt aber Betten fĂŒr eine Nacht ok.
Cons: Das FrĂŒhstĂŒck ist Massenabfertigung
Kamal
4 months ago
2.0
Cons: L'eau Ă©tait coupĂ©e Ă 07h00 du matin, l heure du rĂ©veil. Le lavabo Ă©tait bouchĂ©. Le tĂ©lĂ©phone ne fonctionne pas. Le mini frigo faisait du bruit. Les Ă©quipements de l'hĂŽtel sont vetustes. Plus de 20ans. Managers et directeurs semblent absents. Seuls cetains personnel se dĂ©patouillent seuls comme ils peuvent ! Ce n est pas un 4 Ă©toiles. On lui donnerait mĂȘme pas 2 etoiles !
Madalena
4 months ago
6.0
A localização e talvez a relação qualidade preço, mas tendo em conta a localização apenas. As camas são grandes e confortåveis.
Cons: Os funcionĂĄrios do bar da piscina sĂŁo terrivelmente antipaticos, pressionantes para fazer os pagamentos, nĂŁo tĂȘm amabilidade de procurar os clientes e perguntar se estĂĄ tudo bem ou se necessitam de algo. Os responsĂĄveis pela piscina sao top! Destaque para o Simo sempre disponĂvel! Thank you Simo!
Malin
4 months ago
5.0
Younes
4 months ago
7.0
sebastien
4 months ago
8.0
Lâemplacement la piscine la salle de sport
Cons: Câest dommage que le frigo quâil y a dans la chambre soit vide et le tĂ©lĂ©phone fixe ne fonctionnait pas. Et Ă©galement trĂšs tĂŽt le matin mĂȘme dans la 2 ou 3 h du matin les chambres sont mal. InsonorisĂ©e on attend tous
Ahmad
4 months ago
9.0
Ernst
4 months ago
7.0
Die ruhige Lage mit Blick zum Pool
Cons: FrĂŒhstĂŒck fĂŒr 4 Sterne lĂ€sst zu wĂŒnschen ĂŒbrig
emile
4 months ago
2.0
Chambre médiocre, pas de tout qualité suite
Cons: Pas de terrasse ne balcon. Machine à café mais pas de café
Nguyen
4 months ago
10.0
T94UYkerrib
4 months ago
10.0
Lovely, authentic Moroccan hotel which is located within walking distance from the main attractions such as the Koutobia Mosque. Traditional decor throughout. Large pool which we saw being cleaned every morning. Food was delicious and there was plenty of choice for breakfast. Staff in the hotel were very friendly and accommodating. Staff in the restaurant were helpful as were the reception staff who helped us book several excursions easily. Hassan in the restaurant was particularly attentive and greeted us warmly every morning. I would definitely return.
claudia
4 months ago
7.0
Ottima la posizione, hotel un po' datato ma pulito. La colazione appena sufficiente.
hamza
4 months ago
9.0
Majd
4 months ago
7.0
La propreté. Le calme
Cons: A mon avis. HĂŽtel Ă rĂ©nover. La moquette, le mobilier ont un sĂ©rieux coup de vieillesse. A mon arrivĂ©e j'ai demandĂ© un surclassement: chambre avec vue sur piscine moyennant bien sĂ»r le surplus. Mais Ă©tait vraiment déçue.il y avait des arbres qui gĂȘnaient la vue et au lieu de la piscine il y avait des toitures de taule qui servaient de toit pour le snack piscine. Malheureusement j'ai perdu la photo. Mais il y avait d'autres chambres qui avaient une vue sur la piscine
Hadia
4 months ago
6.0
Lemplacement central La gentillesse et la disponibilite du personnel
Cons: Lhotel est en mauvais etat Il aurait besoin dune sacree renovation Tout est vetuste degrade vieux et en mauvais etat Le petit dejeuner nest pas qualitatif
Abdoulaye
4 months ago
3.0
Bien Ă lâextĂ©rieur
Cons: LâintĂ©rieur trop ancien
Stefhane
4 months ago
10.0
SĂșper sĂșper
Adnane
4 months ago
6.0
Jawad
4 months ago
1.0
Sana
4 months ago
1.0
Laurent GEAY
4 months ago
5.0
El Mehdi
4 months ago
10.0
Tout
Cons: Rien
nada
4 months ago
10.0
AttillaTheHoney
4 months ago
2.0
Avoid this hotel at all costs. Was part of a large travel group and within an hour of arrival everyone wanted to leave and go elsewhere. The rooms are outdated and dirty, no kettles or amenities. Our door locks were broken and never attended to. The safe didnât work, the hairdryer was faulty. Housekeeping forgot to give us towels on 3 occasions and we didnât get fresh rolls of toilet paper ( we eventually got some from a local store). The staff were uninterested in guests unless you were flashing cash to get their attention. The food on the buffet was identical at each meal. A huge red flag was when the waiter hand wrote our bill on a scrap piece of paperâŠ. No description, just amounts. And then he got abusive when we pointed out that there were errors on the âbillâ. The price of a bottle of wine changed nightly, even though exactly the same bottle was ordered and drunk each evening. Drinks were ordered and paid for that never arrived. Just a horrible, never to be repeated experience. Definitely not 4 star accommodation
Ingrid
4 months ago
4.0
Les chambres Ă©taient vieilles le mobilier vĂ©tuste, il nây avait mĂȘme pas un savon pour se laver les mains pas une boĂźte de mouchoirs pas une bouteille dâeau franchement Ă part le personnel qui est agrĂ©able et la piscine qui est Jolie tout le reste est vieilli. Câest bien dommage, le confort et la qualitĂ© ne colle pas avec le nom de lâhĂŽtel.
Cons: Changer le mobilier et la literie qui est catastrophique, amĂ©liorer lâĂ©tat des sanitaires (la baignoire Ă©tait sale) VĂ©rifier que les Ă©quipements fonctionnent, en lâoccurrence le tĂ©lĂ©phone pour la rĂ©ception ainsi que le frigoâŠ.
ferdaouss
4 months ago
8.0
riri
4 months ago
1.0
L'emplacement uniquement
Cons: Photos trop ancienne l'hotel est dans son jus Besoin de rafraĂźchissement de modernisation
Boufedjikh
4 months ago
5.0
Abdelmajid
4 months ago
9.0
Erden Kadir
4 months ago
8.0
I think it is a very valuable property, well located among the int'l hotels, close to center, good layout, large number of rooms. Reception staff were helpful, housekeeping was great.
Cons: But there are some issues that I could not understand. Crossiant was a precious commodity for example, when it is finished it is not replaced for some time and one day it was not replaced at all. So if you are late to go down ( even at 9 oclock ) to the breakfast you may not be able to get the original variety. The hotel needs some refurbishment ( and as I could see they have already started at one corner of the hotel ) but the breakfast issue is more important and easier to be improved I guess. Pool water was very cold. I was not able to swim but my sons were. Pool staff asked for a deposit to give a pool towel which I believe is a procedure not expected in a 4 star hotel.
Le Couviour
4 months ago
8.0
Noureddine
4 months ago
4.0
La taille de la piscine
Cons: Lâaccueil du personnel,qui nâĂ©tait pas serviable:vous devez pour un hĂŽtel 4 Ă©toiles tirer vous-mĂȘme votre valise jusquâĂ votre voiture. Le petit dĂ©jeuner est Ă Ă©viter :pas de variĂ©tĂ© ni de quantitĂ© ni de qualitĂ©.hĂŽtel trĂšs vĂ©tuste avec une dĂ©coration totalement dĂ©passĂ©e.ps de serviette mise Ă disposition pour la piscine.