J'ai adoré le personnel super gentil, serviable c'est un vrai plaisir, l'équipe d'animation leur sourire leur énergie excellent ! et bien sur toute la partie restauration serveur adorable et très bon merci et bravoo !!

Cons: trop peu de francophone, trop d'anglais, pas assez d'animation mais c'est peut être la période aussi. Et le fait que les transats soient réservés à l'aube cce n'est pas normal certains sont réservés et restent vide toute la journée ! j'ai trouvé cela détestable et c'est l'une des raisons pour lesquels je ne sais pas si je reviendrais. Les serviettes devraient être retirées si personne toute une matinée ou journée parce du coup pas de place et on se retrouve à l'ombre ...

Beautiful setting Lots of space didn’t feel cramped around the pool. Staff were very friendly across the whole hotel. Miloud in particular was just the best chap. we saw him every day at breakfast and lunch He was very kind and very attentive

Cons: Abit overwhelming in the dining area Took a few days to understand the way it all worked. Wait to be seated first. Wait for drinks to be served then go up for food. It’s buffet for food but not drinks that’s table service only. Maybe a sign or for the staff to tell us would be helpful. The relaxation pool is a quiet area to sunbathe and read, sleep etc yet I felt irritated that guests took calls on mobile phone’s & FaceTime very loudly in this area as everyone there was having to listen to the conversation😩 Please can a sign be put up showing no mobiles to be used in the relaxation pool area. Common courtesy If you get a call get up & move away. It was very noisy every night in the hotel corridor outside our room between 11-12am when people are merry & the bar has shut for the night. Theres no soundproofing in the room can hear couples above making noise & all the doors slamming.

We were booked into the Tikida Gardens but when we arrived (at near midnight) we were told the hotel was fully booked and we had to go instead to another hotel which was not adults only. Hence the bad review since we didn’t get to stay at the hotel we booked.

la propreté, entretien des jardins, les équipements et son hôtel, le bar avec le choix et qualité des boissons.

Cons: Très bonne accueil dans cette hôtel sauf que le personnel est au petit soin uniquement auprès des vacanciers anglais!!! c’est bien dommage!!! car les employés parlent très bien le français nous avions l’impression d’être relayé au second plan et même si nous sommes une minorité de français à venir dans cette établissement nous aimerions un peu plus de considération.

The pool area

Beautiful hotel ..amazing staff ,food good . Lovely gardens and rooms are clean and roomy .. entertainment is OK but VERY NOISY ! ,,, ,,

Just come back from this hotel and can honestly say it was brilliant,food good,rooms good and staff all helpful and good at their jobs,would highly recommend

Cons: Essen war Katastrophe

Hôtel très propre, personnel très gentil, l’hôtel dispose d’une navette gratuite jusqu’au centre tous les jours, la nourriture change chaque jour. Hôtel à conseiller

Cons: R.A.S

Lovely setting lovely staff such a shame food lets it down - not up to usual blu standard on presentation & quality of food especially at breakfast & lunch Rooms tired & when we mentioned to rep not usual Blu standard she said TUI blu is a concept not a standard mmm

This hotel is beautiful, the pools and communal areas are stunning, and the location is ideal, being just 5 mins drive from the Medina. The rooms are spacious, and the staff were friendly and attentive. Overall I would definitely recommend here, and would stay again. My only gripes are that we went to reception to ask for them to arrange taxis for us for the next few days as we were a group of 4 friends in Marrakesh to play golf. The reception staff arranged this and the quotes were between 500 - 700 dirham return per trip. (£50 - £70) which was a lot more than we expected. I had previously read about visiting Mohammed’s shop which is just outside of the hotel, and I must say it was the best decision I made. We paid 300 Dirham return for each trip regardless of distance. The driver (Samir) and Mohammed in the shop could not have been more helpful! DO NOT PAY RECEPTION PRICES! Secondly, I had food poisoning during my stay and in my opinion it was from some undercooked Calamari, of which I was thankfully the only person in my group to eat. Thankfully I was find by the following day,

Another excellent stay in this beautiful hotel. We first visited in April 2024 and overlooked the main pool area which was beautiful. This time in March 2026 we overlooked the quiet pool area which was idyllic. The hotel staff work incredibly hard and everywhere is spotlessly clean. They are always polite and friendly and helped us to have a wonderful holiday on both occasions - notably Amin and Yassine in the restaurants. The TUI activities were a bit disappointing due to organisation by the reps, especially when the weather was inclement/raining but still delivering these outside. Overall, we really enjoyed our holiday and exploring the Medina and Souks via the free hotel shuttle bus, which is well worth utilising by booking in advance. Thank you for another lovely holiday!

What a great job the staff are doing; we’re experiencing the craziest of weather, hot daily but absolutely torrential rain overnight, the clean up operation each morning, removing any standing water and fallen debris from the trees is amazing!! Also I don’t think I’ve ever had such a clean and well looked after room (275) in all my holidays, big shout out to Saida our cleaner she is phenomenal!

Great location and a lovely clean hotel with some decent evening entertainment, albeit only one bar open in the evening in the main bar area, with no waiter service available, they were quick to serve. Food was average, the usual cobbling together a plate of food you wouldn’t constitute as a ‘meal’ at home, but I am a vegetarian/almost vegan so I have learned to love salads & vegetables but I was very disappointed with the choice and monotony of what was on offer. I do recommend the pasta station! Weather wasn’t fantastic but that can’t be helped. Really enjoyed the trip round the souks courtesy of the free shuttle bus from the hotel, this is a must and despite words of caution from the Reps, we felt very safe. Our biggest gripe, and one that causes us to mark down the hotel is the service or lack thereof. If you were lucky to have been ‘chosen’ by a waiter (or pay him) you got everything you needed, from a dinner table saved for you in the evening, to plenty of refills of wine/drinks etc. You even managed to have your table cleared of used plates! However if you were not one of the chosen few none of this was forthcoming. Yesterday evening we were ignored as we dared to sit at a table that a waiter had clearly saved for someone else so our punishment was no drink refill and no plates cleared, not the first time this happened! Now, we understand the concept of tipping but we will only tip after receiving good service and not to make sure we get it, that should be standard! So in all, although it didn’t spoil our week away, it doesn’t make us want to return any time soon.

The style and cleanliness of the hotel matched other 5* places I’ve visited around the world - modern and spacious rooms, 4 pools all of which were clean and lots of sunbeds (never had to worry about getting one). Note the pool Is not heated and was cold but I got used to it!

Cons: The food was well presented and cooked, lots of variety but lacked flavour and seasoning.

Friendly Staff

Cons: Food could av been better

We absolutely loved Tikida Gardens, I wasn’t too impressed by the food it was buffet and I am quite short so couldn’t easily see the notices of what was being offed which once or twice resulted in unusual choices. , mu fault I couldn’t read it.the drinks were ok my family two daughters and husband loved the but I am not a drinker really so didn’t concern me overly. The best thing about the hotel is the amazing staff who could not do enough for you. So much so we are next month booking to go in 2027

Cleanliness, comfortability and the staff were friendly - especially the restaurant manager who was thoughtful and accomodating. Food was good. Good choice of drinks. Our room was superb - spacious, clean and designed well.

Cons: Location of the hotel is not ideal. Nightlife at the hotel wasn't good for us (adults in their 30's). For older people, it looked fun.

We wanted a quick get away from all the rain in uk We found a great deal for this hotel and reading reviews we went for it. Having stayed at a few all inclusive hotels we can only compare to others. The hotel is lovely and well looked after. The pools are fabulous, but very cold(time of year) and we did not have any issues with getting sunbeds. The grounds are well looked after. The staff really do look after you and look out for you at lunch and dinner. One waiter always save us a table at dinner with our drinks ready. Food and drink The food was not the best we have had but always found something we liked. Always hot and plenty of it. Drinks were good. The only thing that let this down for us a little was no waiter service for drinks in the bar or around the pool. We have had this at every other all inclusive hotels we stayed in which is a nice touch. I could imagine when very busy you would be waiting at the bar for a while. Overall we really enjoyed our stay and would not have any issues in booking this hotel again.

Good hotel fantastic facilities large rooms staff very helpful good food and drinks service if you are a meat eater you have lots of options, if you are vegetarian or vegan choices are there but very repetitive same food each day if you are a pescatarian (can eat fish) the fish quality and choices very poor and limited fish was very poor low quality otherwise food was very good and very good service. Sound proofing in rooms is no that good as easily hear noise from neighboring rooms but overall this is good hotel many outdoor pools one indoor pool lots of walking area surrounded by nice garden and grass area lots of drinks choice lots of on site activities. Outside hotel there is nothing so don't waste time going out near hotel there is nothing apart from a shop called Mohammeds on left side of hotel where u can get better currency rates and book local trips. Hotel offer free bus service use that and spend time in town centre market you can try camel ride locally total cost will be £13 pp that includes transport it takes total 2 hrs. Always try to bargain as prices on tags are all inflated and you should be able to reduce it at least 50% in market shops. Overall we had a good time at the hotel.

The hotel is set back out the way of glearing eyes ,surrounded by a very well kept garden ,the reception is beautiful and large with plenty of mixed seats.with a shop which sells jewls an clothes purses an bits Of to the sides are a bar and other side is a restaurant both very well kept . Our room was plenty big for 2 people with an outside table an chairs over looking the quiet pool area .. NOW if u like the quiet pool you would have to be up at least by 3.30- 4am for a bed .u maybe lucky later but we didn't find any left ....shuttle into the town where they drop u off is a government run market PLease go in there as it sells everything ..its beautiful and u are not hounded.. Be very carefull of locals tho outside as everyone is after ur money .

Absolutely amazing hotel, with great facilities and team (Snowe the cat was the star of the show). On the TUI front - Simon, Jon and Ahmed were absolutely amazing. I went out, solo, for my birthday and they not only remembered my name, but invited me along to a whole range of activities which I loved. The food selection could have been better but overall I was satisfied. I chose a swim up room, which was absolutely amazing and so clean every day. The spa facilities were also great, I highly recommend a deep tissue massage. Now for the negative, this WOULD have been a 5* review but I’ve knocked off two stars because of how forceful and predatory the photographers were. The first couple of nights I said no, and pointed out I was a professional photographer and don’t like photos of myself. On my fourth night, after being constantly pestered every. Single. Night. I finally caved and said “ok fine”. I was drunk at that point as there was an event on. He took five or six photos of me, about half of which were out of focus, put them on his laptop and WhatsApped them to me, then started demanding payment before I even had a chance to see them. I paid as I felt uncomfortable, but even since night 4 when this happened (and I was there for 10 nights) I felt uncomfortable being in the bar area. If not for the above, I’d definitely visit again and the rating would be 5*s - but I felt so uncomfortable every evening in the bar that I missed out on a lot.

Hotel parfait pour se reposer. Tout a disposition. Nourriture variee de qualité. .Une navette est disponible gratuitement jusque la Medina.

Tout était incroyable ! Le personnel est super sympathique, la nourriture était variée et délicieuse. Le cadre de l'hotel est juste super. Situé à une dizaine de minutes du centre de Marrakech, vous pouvez facilement vous y rendre en taxi ou même à pied pour les plus courageux!

Cons: Rien! Tout était parfait!

The food was tasty, although there were not a lot of vegetarian options. The stews I would avoid but the pancakes and fruit were delicious!

Cons: The serving staff in the restaurants were never very friendly. It was very noticeable that unless you tipped them you would get ignored.

Le raffinements, la gentillesse et discrétion du personnel, la nourriture etc…

Cons: Il est dommage de n’avoir que quelques rares tables dehors pour les repas, on pourrait en mettre plus, avec des parasols… Les cours collectifs de sports et les tournois étaient moins nombreux cette année : yoga, gym, tournois, beach volley… Mais John était super! Il faudrait peut-être un deuxième prof en plus?

A really good hotel. Very well looked after, attractive and comfortable communal areas. Bedrooms were lovely. Comfy bed, hot fast walk in shower, plenty of storage and cleaned beautifully every day by a very friendly lady who made arrangements on our bed. Only downside was the view off of our balcony (room at back, opposite main pool) which was of scrub land but we could see the sunset from there. The food was good, plenty of choice and variety. The best meal we had was on Valentine’s Day where I was given a rose as I entered the dining room and we ate poached salmon, lamb and valentines cake 🍰. I did react one evening to very strong lamb which didn’t have anything wrong with it but the meat is very strong flavoured in my opinion. We had no problem finding a sun bed. The shuttle bus into the Medina was very helpful too. Staff very friendly and attentive. Overall a very good hotel in my (our) opinion and we would stay there again.

This was our second time at the hotel after almost 20 years. The hotel looks quite sleek. It is located in a quiet area of the city, the perfect place to relax and unwind under the Moroccan sunshine and blue sky, in a lush green gardens to walk around. The room was quieter in the Menzeh building [R421], with plenty of sunshine at the balcony in the afternoons. The bed was conformable. There are 2 USB outlets on each side of the bed, with reading light. There is a fridge, safe and all other amenities. Just don't forget to bring your own slippers! Fast WIFI is available throughout the hotel. At one stage I counted 452 devices connected with no connection issues FOOD: Plenty of choice so you can always find something you like. A variety of fresh crunchy salads and hot Moroccan and other specialities. Self-service soft drinks and local wines. I fully recommend dinner at the Moroccan a La Carte restaurant. SERVICE: staff were doing their best to make you feel at ease and serve you. There is a free mini-bus shuttle service to town (stops near the Rui Medina Gardens Hotel. The first out starts at 10:00 and the last one back at 18:45. Make sure you book in advance. Thank you to all the hardworking staff. Please keep it up 🙂

We booked this 7 night all-inclusive stay through Tui. Our room was excellent, the grounds were excellent with massive swimming pools, and a walk around the extensive grounds was well worth doing both a reasonable walk and interesting too seeing the unusual plants and the plethroa of Orange trees. The gym, spa and indoor swimming pool were all clean and beautifully equipped. The staff, throughout this amazing hotel, were truly very friendly and spoke very good English. The restaurants were superb, and the food and drink was amazing - we loved it! The main bar in the hotel, The Zanzibar, often had activities on in the evening, details of these can be found near the Tui Rep's desk. The only thing that bugged my wife and I was the location, there really was nowhere to walk to nearby, and certainly not at night time. The shuttle bus is worth taking into town, and there are taxis too on hand, but you have to haggle over the fare; best to ask the hotel Reception for how much and then stick to that. Talking about the Reception, the staff manning it were brilliant and so helpful. Tours can booked through the Tui rep at the hotel, however, a quick walk out of the hotel and turn left on their road will take you to Mohmad, a colourful local man who does tours that are much cheaper; we did two through him! There is a sign in the road and is easy to find.

Stayed for a week in February 2025 with my daughter. Our first impression was a stunningly beautiful hotel with the most amazing gardens! Room was large and very clean, overlooking one of the pools and the swim up rooms below. The buffet plus à la carte restaurants were very good. Although the waiter in à la carte did not seem very friendly. A good selection of hot and cold food in the buffet - something for everyone. The animation team offered lots of activities during the day, plus a few shows at night. Security patrolling the grounds made us feel very safe.

We had a smashing holiday at this beautifullly kept hotel. The absolute highlight are the wonderful staff who are so friendly and welcoming and really can’t do enough for you and treated us as friends from day one. Hotel grounds and pools are beautiful, with loads of comfy sun beds and plenty of space. The location on the edge of the city meant it was easy to get out and about and to the airport, but secluded enough to feel quiet and peaceful. We had trips out in the morning and afternoons around the pool in the sunshine. We went to the wonderful Jardin Majorelle, on a horse and carriage ride, rode on camels and shopped in the souk. The food was wonderful, varied, and plentiful and we thoroughly enjoyed all the Moroccan tagines and other dishes. The salad and vegetables were fresh and had really good flavour, the pink olives were a favourite. As my husband is a coeliac, who needs gluten free food, this really was one of the best experiences we’ve ever had. As soon as we asked the chef at the first meal time,it was so straightforward, he was walked around the food and shown what he could have, which was always more then half of the hot dishes on offer. They were so happy to help, this wasn’t difficult at all. They recognised my husband from the second day and sorted gluten free bread and said if there wasn’t anything he fancied they could make him gluten free pizza or pasta. When Assadi, the chef , told Martin the amazing sushi on the gala night, was mostly gluten free, he was so delighted. Each night a special plate of desserts was bought over to him , which included beautiful chocolate and date cakes and macarons. One night the lamb ran out, so Assadi cooked a whole plate of it especially for him. We really enjoyed our holiday, and wouldn’t hesitate to recommend this hotel to others. We can see why so many people visit multiple times.

Le calme ,les jardins, le personnel

Cons: On n à pas profité de la piscine chauffée c'est catastrophique des morceaux de plafond qui tombent dans la piscine au moment où les gens nageait dedans !!!!

As Riu hotels go this is probably at the lower end of the high standards you get elsewhere. Mind you, we're spoilt by other Rius with bars in the rooms, larger rooms, massive hotel areas and multiple places to eat at all times of day and night. That's not to say this place is bad, it's not, it's great for such a small Riu. The staff are amazing, the rooms are spotless and the outside areas are very well maintained. My only gripes are the bar closes at midnight, not 24hrs like other Riu hotels, the food got a little samey after a few days, VERY expensive onsite shop (£16 for a small bottle of aftersun), no snacks!! The Tui entertainment staff and reps were faultless, hotel staff kind and busy keeping us all happy. Daily free shuttle bus in and out of city to main square. Pools were freezing but hey, it's February!! No real complaints at all.... would I stay here again?? Yes. I would if the other Rius in the city were full.

Cons: Pas de chauffage dans la chambre obliger de changer de chambre et encore il a fallu insister plusieurs fois

Cons: Repas pas très variés

great hotel staff very nice spotless

We stayed for a week and had a great time. The staff are friendly and helpful. Yassine especially looked after us so well in the restaurant at dinner time. We enjoyed the food. It was tasty and a good choice. We had garden view rooms which were fine and you got the sun in the evening and a nice sunset. The pools looked very tempting but were freezing at this time of year but there is an indoor heated pool. The tui reps organise activities throughout the day. Ahmed, Jon and Simon did a great job and kept us entertained all week. This hotel is great for a winter break and we would return.

Restaurant staff lovely, room comfortable. Freezing cold pools, couldn't use them. Unfortunately holiday completely destroyed due to my jewellery being stolen from my room. TUI rep was lovely but had her hands tied. The hotel changed their minds about falling the police. Left a nasty taste in my mouth. I hope my deceased Dad's jewellery gave you a better life. Karma is going to catch you. You are destroying your own countries reputation. It's because of this, I will never return to this hotel. The house keeper or safe man...Karma is coming.

We spent 10 days here. Short transfer from the airport. Lovely hotel. Great choice of pools, bars and restaurants to eat in. There was a quiet pool for when you want a chilled day and busier pools for when you want music or to participate in the activities by the animation team. Free shuttle bus was great for visiting the city centre and markets. Little shop just outside the hotel ‘Mohammed’s’ we booked a trip in a bot air balloon, that was amazing too! Would return to this lovely hotel

My boyfriend and I stayed here in January 2026 and we loved this hotel. The hotel is only around a 15-20 transfer from the airport. When we arrived we were too early for check in but we only had to wait an hour by the pool and then our room was ready before the check in slot had opened. The rooms are lovely and spacious. We did have one issue where we requested for our shower head to be changed as there was a problem with the water coming out of the big shower head. We requested 3 times but it never got changed but we managed with the smaller shower head. The restaurants were lovely and the food was tasty. It does get quite repetitive after a while but it does with any all inclusive. They had sushi one night which was a bonus for us. We had two waiters which were really lovely. The staff will always go above and beyond for you. The drinks at this hotel are okay, they have a wide variety. The cocktails can be very sour and not much alcohol in them. Where as the rum and cokes had too much alcohol in them, the gin and lemonades were lovely though. The hotel offer shuttle busses throughout the day to go to the medina and walk around the souks which we took full use of. The only issue is the timings of them. You can catch a bus in at around 11:15 and 12:15 but the next one is around 3:30 and the bus back is always 15 minutes after the outgoing bus. They could do with another bus inbetween. Altogether I would recommend this hotel. The staff are really lovely and it was a lovely hotel.

La gentillesse du personnel et le cadre qui est incroyable

Cons: Absolument rien du tout

Stayed here for one week, Hotel beautiful everything was perfect, Good food and drink,very clean and the service of the staff was incredible, would definitely return. Hot Air ballon ride was amazing booked it through Get Your Guide APP. Free shuttle to and from the market just book at reception. I used a delivery driver to bring stuff to the hotel. Whatever you need he will try and find (MED Amine) just what's app him on +212699828837 just pay him on arrival. Wonderful holiday.

Allt var helt fantastiskt

TOUT était Parfait , le personnel sont tellement agréables , souriants .. on se sent chez soi , merci a eux , c’est notre première fois au riu garden et on va revenir .

Grounds were beautiful

Cons: All inclusive had poor selection for beer. Only one brand and same with wine. No option to pay supplement for other brands.

Disponibilité et bienveillance du personnel Propreté des chambres

Cons: La restauration catastrophique C'est dommage ! Il faudrait un chef cuisinier, chef pâtissier et un responsable achat denrée alimentaire à la hauteur de ce que j'ai connu par le passé dans la chaine RIU. Pourtant la cuisine marocaine est réputée et les primeurs, viandes fruits sont abondante et de très bonne qualité. Exemples de ce qui est proposé aux repas: Petit déjeuner : veinoiserie bas de gamme, jus d'orange dilué, crêpes mal cuite et mssemen gras, café de machine dégueulasse. Déjeuner et diner: poisson congelé fade, steak poulet cramé, émincé de dinde fade avec beaucoup de sauce blanche grasse, pattes fades grasses et sans saveur, pizza mal cuite avec peu où pas de garniture, soupes fades, salades pauvres ou indigestes, gâteaux et desserts grossiers... Même si c'est du tourismes de masse, avec des denrées alimentaires de qualité et en abondance au Maroc, on pourrait préparer des repas délicieux et digeste ! C'est bien dommage !

Check in was efficient and luggage taken to our room (290) the room was functional and had a good view of the main pool. Breakfast, lunch and dinner was fine if you wanted fresh hot food get it from the live cooking stations or it will be warm at best there is a microwave available Fresh omelette, roast pork,lamb tagines all very tasty. Take your own brown/red sauce for breakfast as there isn’t any at the hotel The gardens and grounds are well maintained and all the staff are asset to the hotel and are warm, friendly, and provide a great guest experience The negatives Hotel location is not the best, so use the free hotel shuttle bus to the old town that runs until 18.30 (book at reception) We had a issue with the room safe that wouldn’t open at 10am and had to wait until after 7pm for a engineer to arrive and open the safe so the night before departure remove all your passports and cash or it will be a big issue for you The indoor pool water was full of bits of what look like dead skin and micro toilet tissue I spoke to hotel management as this left me feeling dirty, two days later I went for another swim and the water was crystal clear Entertainment was a bit hit and miss the cocktail making class was a bit of a joke but we had a laugh. During our stay the Afcon football league was a big thing understandably and shown on the big screens in the bar of a evening alongside Karaoke, music bingo, live music was cancelled for the football final which if football is your thing a bonus. The à la carte restaurant was closed as the ceiling had water damage so meals for à la carte were served in the breakfast/lunch restaurant One of the glass doors to the breakfast/lunch restaurant was broken and this allowed for the local/hotel cats get in the restaurant. I am a cat person but having stray cats inside a restaurant serving food really bugged me, staff did try to move them out but with there being no door the cats would return I wouldn’t return to this hotel as once outside the main gates there is nowhere appealing or suitable for tourists to explore albeit it felt safe enough

This is a typical TUI Holiday Hotel as you would have anywhere in the world. It has the usual entertainment, Karaoke, Darts, Pool Games etc. We stayed here over Christmas 2025 and the definitely rolled our the carpet. Extremely well decorated, very nice entertainment, champagne and coctail reception. before Christmas Eve dinner. Food was very very good and the wine was very drinkable. The food in general was excellent and every member of staff was extremely friendly and helpful.

Lovely looking hotel with really nice grounds, pools and bedrooms. The only let down to us regarding the rooms where the bathroom appeared shabby in some areas especially the grouting! The food was good but did get repetitive after a week! One thing that lets the hotel down is the entertainment and staff wanting tips. The hotel is spotless clean and the free shuttle bus is brilliant.

L'hôtel est tres propre. Le personnel tres serviable en general tres gentil. La direction tres sympathique a veiller à la satisfaction des clients et tres à l'écoute. L'accueil est tres sympathique serviable ainsi que les gardes de sécurité de jour comme de nuit. L'hôtel est magnifique ainsi que l'accès piscine qui est tres propre aussi. Les jardins et allées tres propre et bien entretenu. Les restaurants égalements propre et le personnels aux petits soins, serviables, et sympathique.

Cons: L'équipe d'animations qui ne s'intéressent ou ignorent les personnes qui ne jouent pas avec eux. Peu sympathique.. Ne parle pas beaucoup le français. Nous avons apprécié la chanteuse Stella. Dommage que d'autres soirées ne sont pas animées le soir comme dans autres certains hôtels a Marrakech et dans d'autres Riu où nous avons pu voyager. Les repas déjeuners sont toujours pareils mais bons ...

atmisphere, staff

Cons: food. very bland

Le personnel est incroyable, gentil, attentionné Encore merci à notre serveur qui a été plus qu’incroyable, un vrai coup de cœur, un vrai paradis sur terre

Cons: Ce que je n’ai pas aimé et qu’il faut impérativement faire attention à l’avenir, c’est la réservation de transat. Beaucoup de clients se lèvent à 6h pour pouvoir réserver et mettre la serviette sur les transats. La piscine ferme un petit peu tôt 18h30 je trouve ça légèrement abusé Et les soirées se terminent à 23h. C’est assez dommage 0h01 heure serait plus acceptable.

The hotel was beautiful, the food delicious. The location was quiet.

The only nice thing about the property is the pool area which is nicely designed and the reception.

Cons: Food was atrocious, there was nothing me and my partner liked so we ended up ordering take away every night and eating out in the day despite paying for all inclusive. The bathroom in the room was not cleaned to a good standard. Bed was uncomfortable. Worst stay I’ve ever had

Correct

Cons: Boissons à table impossible de se servir même un verre d'eau qu'il faut réclamer au serveur

The pool area and spa were really nice.

Cons: The breakfast options and the lack of 24/7 food. At an all inclusive I would expect food to be available at all times however at some hours of the day there was no access to food.

Super friendly staff, great food, and amazing pools! Loved my stay :)

The breakfast and dinner staff, particularly Laarbi, Mohamed and El Habib were EXEPTIONAL. Usually I credit entertainment teams for making a holiday but these 3 in the restaurant went above and beyond daily and reall made it what it was, such a great team !

Cons: A snack bar outside would have been ideal, however this is not a moan and I have zero complaints

L’endroit

Cons: Le buffet

We had a lovely few days here over new year and would 100% go back. Positives - the hotel is immaculately clean, well designed, stunning and the rooms are nice and spacious and are cleaned daily if you want them to be. We had a pool view double and it was on the ground floor. We had a little terrace with 2 chairs and a table. Bed was comfy and as someone with a really bad back, I didn’t struggle with these beds as I often do on holiday - the food was really good. I’m vegan so was a bit worried about what I’d eat but this was no issue. I managed well at all meals. There were all sorts of tagines, salads, sometimes pasta, rice dishes, breads at lunch and dinner. At breakfast I enjoyed the Arabic bread with spiced white beans and then fresh fruit on the side. If you’re veggie or vegan, you’ll eat fine here! The labelling wasn’t always the best so if it’s an allergy be careful, but if you asked the kitchen staff, they could always tell you ingredients. I do speak French which helped but most can speak English well too. My partner is a really fussy eater (non vegan though) and there was plenty for him. They know who they’re catering to - there’s always chips, pizza (which looked lovely) and pasta if you don’t want something more traditional. We ate in the à la carte restaurant on our last night (1 free meal in there with every stay) and it was nice. My meal was a bit boring as a vegan, but that’s my own fault. I got a nice salad to start, vegetable cous cous for main and a fruit salad for dessert. My partner had seafood soup, steak and chocolate mousse but there are plenty of other options. - the staff are absolutely amazing! Reception staff were efficient and mostly friendly, security staff, porters, cleaners were always really friendly and greeted you every time you walk past. Bar staff were hit and miss - sometimes friendly but sometimes less so. They are busy though and we always got our drinks in a timely fashion. The waiting staff were something else though - they could not do enough for you and, though they don’t expect tips, we’re always grateful for them. Mohammad (breakfast and dinner) was such a friendly and efficient guy. Never stopped smiling! We were also served by another Muhammad (I think I’ve spelled it wrong, as it was quite a unique spelling on his badge), Yassine and Khadija who were all absolutely fantastic. They learnt after one day what we wanted to drink and we always had coffees waiting at breakfast or beers at lunch and dinner within seconds of being sat down. All restaurant staff work so incredibly hard and deserve a huge amount of praise for that. We did tip them but some not until the last day, so the service they give is genuine. - spa is absolutely brilliant! We used the gym there on one day (take a towel and wear proper trainers). We didn’t go in the indoor pool but it is available free of charge I think. We paid less than £150 between us for a private 2 person hammam and a massage each. The hammam was absolutely brilliant- we’d had one at a different hotel last year which we loved but this one was even better. I had a hot stone massage - relaxing but not super deep tissue- and my partner had a tonic massage which is a deep tissue one. We enjoyed it but depends what you’re looking for. There are so many options and all at a really reasonable price. - shuttle bus to town centre is free and bookable on app or at reception. It’s a shame the last bus back is about 18:30 but taxis are available if needed and there is a taxi rank outside the hotel which we used to go and see and AFCON match at the stadium - pool area was immaculate. Pool was too cold to swim in but there were plenty of loungers - there are loads of activities you can take part in but they’re never pushed on you. Definitely look at the tui blue app for what’s on each day. We didn’t as we had a lot of other things planned but you could easily stay in the hotel for a week and not get bored. - the bar is really nice and they show live sports on decent sized TV in the corners with premier league matches on too. There is entertainment every night but you’re never pushed to participate and can enjoy a quiet drink if not. Drinks were nice - we elected to get a bottle of grey goose at the airport and mostly use that in mocktails, rather than drink the local spirits, but on the few occasions we did have the normal cocktails, they were perfectly nice. Beer and wine were nice. We opted for no ice, as weren’t sure about the tap water but that was our own preference. Bottled water also readily available from the bar to take to the rooms. - NYE party was amazing! Opened the little night club and they put a full show on. It was brilliant! Not so positives A couple of tiny things that made it not 100% perfect, but these could be personal preference. - you can only get food from the restaurants (7:30-10:30 breakfast, plus an extra hour of continental, 12:30-3:30 lunch, plus snacks from 4-5, dinner in the main restaurant from 19:00-22:00). This is fine in principle but we got back late on NYE after going to a football match and there was no way of us getting even a bag of crisps or anything. Thankfully they served something small after midnight on NYE and obviously this was our own choice, but it would be good to have a little shop that’s open late or be able to get snacks at the bar - double beds are 2 singles pushed together - some other guests were quite loud and inconsiderate at night which was frustrating. I had to ask someone to keep it down at around midnight, which they thankfully did, but on one night there were a group of people singing and screeching by the pool until nearly 1 am. We heard and saw staff doing rounds during the night so I don’t understand how and why this wasn’t dealt with. We’re only in our 30s and like a drink and a laugh too but there are limits when you’re staying in close quarters with other people. During the day, it’s a very relaxing place with many older people, not an 18-30s Ibiza resort, so this occasional nighttime noise confused us a bit! - the à la carte restaurant was closed so we had to go into the lunch buffet restaurant, which was a shame (but unavoidable from my understanding)

Colazione e ristoranti nella media. Personale molto gentile e disponibile.

Cons: Struttura molto bella per un 4 stelle, ma andrebbe ripristinata e aggiornata negli arredi e nella manutenzione. La camera occupata era fredda e anche dopo insistenze il sistema di riscaldamento si è mostrato del tutto inadeguato, permanendo una temperatura molto bassa degli ambienti in giornate particolarmente fredde. Il bagno non aveva dotazioni sufficienti di prodotti e gli asciugamani per la doccia erano microscopici.

Le personnel très à l’écoute et au service du client

Cons: La nourriture. Buffet très décevant

We have just returned from a wonderful week at this beautiful hotel and hope to return again this time next year. Our room was exceptionally clean, and all the staff were consistently friendly and welcoming. We had no issues booking the shuttle bus into the centre, which was very convenient. The Moroccan night was a highlight, with the best food of the week. On other days the food was generally good, although at lunchtime it was sometimes cold or only lukewarm. The cocktail selection was limited, but the staff were happy to adapt drinks by changing ingredients, which we appreciated. Tea and coffee were excellent, as were the bookable activities available through the TUI Blue app. Thank you for a lovely stay — we very much look forward to returning again in the future, especially out of season.

Hotel not in a great location, Staff are friendly but only to holiday makers who clearly come back over and over again, they get a very different service/treatment! Food was very samey, and the food is cold, never had one hot in temperature meal throughout our stay! Drinks are watered down and cocktails were not nice. Spa treatment was lovely Entertainment was pretty mediocre! Overall if I come back to morroco, I would not be staying at this hotel..... for all the reasons above!!

Having stayed in Mirocco 14 times previously at different hotels this is beyond a doubt the worst one we have ever stayed in. On the plus side, the staff are wonderful, friendly and attentive and the grounds are beautiful BUT it is in the middle of a ghetto with light industry, at least a 100 dihram (£8) each way taxi ride from the city centre. The food is appauling - invariably luke warm and exceedingly limited choices, with the same foods constantly recycled. The sweet table had the same small collection of cakes and creme brulee for every one of the 14 meals we had there! The food is also not correctly labelled for people with allergies e.g. labelled poultry, on asking if it was chicken, was told yes it was, but when I double checked it was turkey to which I am allergic ! The so called ham on the pizza and in the pasta turned out to be turkey ham, but was not labelled as such. There are no chairs and tables anywhere outside in the pool area, so it's a sunbed or nothing. Not everyone wants to lie in the sun;it would be better to have the option to sit at a table with a drink to read or chat. The whole infrastructure is very tired and in need of repair - the a la carte is closed due to a collapsed ceiling and while we were sat in the bar, there was a water leak through the ceiling. So in a nutshell, don't come here - go to.the far superior Medina Gardens instead.

Service

It's a beautiful hotel with very friendly staff. Our waiter Abdul was fantastic! The food was excellent too. We also appreciated the variety of activities (heated indoor pool in winter, gym, pilates class, cooking class....). Overall it was excellent value for money.

Cons: While not really the hotel's fault, we had been looking forward to playing tennis but the clay courts took too long to dry out when it rained during our first 2 days.

We had a fantastic stay at Blu Tina Garden. The food was brilliant, the drinks were excellent, and the service was outstanding — they honestly couldn’t do enough for us as a couple. Everything was absolutely on point, and we really can’t complain about anything. Even though the weather during Christmas week was only around 10 degrees, the hotel still managed to make it a fun, relaxed, and chilled week for us. A special mention to Rashid, the head chef — he was fantastic. He truly knows his stuff in the kitchen, and nothing was ever too much trouble. Also, Muhammad, the head waiter, was incredibly attentive, with amazing attention to detail. In fact, all the staff at the hotel were wonderful and made us feel very well looked after. We would highly recommend Blu Tina Garden and would happily return. Brilliant atmosphere

This was our 2nd visit to this wonderful hotel. We don't usually go to the same place twice as it's a big world and lots more places to visit, however. Once was just not enough. As before, the place is beautiful. Quiet when needed and lively when wanted. The walk around the grounds are stunning but the deckchairs next to the pools are inviting. Food is good and plentiful and delicious. One criticism though, they've closed the breakfast and lunch restaurant and all meals are served in the main restaurant. It was nice before because going out to dinner felt like just that, out for dinner. Now it feels like just another meal. Bit of a shame. It'll be great once the other one opens again. Rooms are nice, clean and spacious but do need some TLC. We was in block 20* overlooking the service road. Great if you like peace and quiet AND afternoon sun during winter. Yet again though, the staff are amazing. Really couldn't do enough for you. Yes they like a tip (who wouldn't?) But it's not important, they will try their hardest to make your holiday special. Please try and make your way out of the hotel and experience life for the locals right outside the front doors, yes it's daunting but thats where the real morroco is. A simple hello or a firm no thank you is all you need. If that sounds a bit too much then pop along to Muhammad just outside and let him look after you for all your trips and taxis (and nic naks) Morroco is a colourful vibrant city with loads of things to do and this hotel is perfect for the base, enjoy.

Check in was quick and staff friendly and welcoming. We have been to Marrakech quite a few times before and usually stay at Medina Gardens. This hotel is in the middle of nowhere so unlike Medina Gardens don't expect to be able to really go out of the hotel for a wander unless on an excursion or via taxis. Weather was quite cold which of course is just one of those things but everyone was constantly sat in coats as the hotel is absolutely freezing. Food very basic and lots of carb heavy dishes such as pizza and fries. Food very cold also as just cannot stay warm in the cold conditions of the hotel. Whilst the entertainment was slightly better than Medina Gardens, there really is no comparison with food quality and general class. Staff very helpful and friendly except rude, grumpy restaurant manager and reception are miserable. We wanted to book later check out for 2 hours which is advertised as 110mad per hour but even showing the screenshot from the hotels own app they would only charge us what they said was the standard 650mad. Not awful, but wouldn't really come back to this particular hotel.

Great facilties

Cons: Food and drink - not 4 star standard… very very poor for money …

Confort de la chambre, bien chauffée vu le mauvais tempw

Cons: Les buffets : piètre qualité des mets, peu de variété jour après jour Certains membres du personnel se permettent des familiarités avec les clients

Absolutely shocked at some of the reviews! So glad i ignored and actually booked this hotel. Amazing from the food and entertainment. The food was plentiful from a shawarma station to a pasta station and ofc all the tagines and pizzas. Moroccan night was the best. For those complaining about the Food are just super fussy! Still thinking about the tagines. Yes entertainment was singing and not shows but remember it's a adults only so you won't get theatrical shows. I loved the belly dancer and the dancing. Indoor pool could be improved as better showers and lockers needed as now where to store your clothes but tbh we went and explored marrakech using the free shuttle service. The entertainment during day was really good too. They had cooking class demonstrations etc. Honestly don't believe the negative comments. For what we paid we got a bargain. Also the staff are so lovely and helpful. Loved the waiters they were so welcoming x

We never go all inclusive as we do not like buffet food, however, we decided to this time as it was Christmas and wanted to really relax. Our expectations were low because of this but Tikida Garden proved us so wrong. The food was gorgeous (we are adventurous eaters so the mix of Moroccan and European food suited us really well), the grounds are stunning and so well kept, the rooms were massive and the staff were exceptional. It was so nice being able to go into the chaos of Marrakesh and then to return to this tranquil hotel. The staff are so accommodating and how they celebrated Christmas for us was so amazing considering they are Islamic, it was so appreciated. We are looking at coming back again next Christmas which is also very out of character for us to return to somewhere for a second time.

Cons: It would be nice if one of the outdoor pools were heated but it didn’t bother me as the hangover (they are very loose with alcohol so we had a few hungover days 😂) really needed a cold dip to lift it.

I really enjoyed my stay in the Hotel Riu Tikida Garden ! The staff are very welcoming and the service was out standing ! The cats that were around the hotel added to the homey feeling ! Great experience.

The hotel itself is very clean! Hard working staff, in the main pleasant and helpful. The food was awful, cold (not even lukewarm at times) saw raw chicken on same grill as cooked chicken!!! Tasteless and repetitive (which we could have put up with if it was hot) Breakfast the same! Never any coffee cups, 1 coffee machine in the entire restaurant!! Outside pools and area beautiful, however not a single one was heated- not even the jacuzzi!!! Absolutely freezing cold!!! I didn’t see one person in them! This seems a shame cause if one pool and maybe the jacuzzi had been heated it would have made a huge difference. The indoor pool was warm but nothing special and you couldn’t sit by It (no chairs or sun beds) The weather was terrible (not their fault obviously) but some Of the daytime activities were cancelled cause it was raining and there was no indoor area for yoga etc! There was a lot of bored people Sitting in the bar as the area is not the kind of place you go out for a wander around! A bit like a war zone!! We had water coming through the ceiling outside our room which pooled all over the door, we reported it twice - nothing was done! We were glad we didn’t book 2 weeks!!!

The Hotel was very nice, excellent staff & food also was very good We had no hot water for two days was sorted eventually The only other thing was the bar area was cold in the evening perhaps they could work on this Other than that great location nice grounds and a comfortable room

Been to this hotel 3 times, I honestly rave about it to everyone. The location is good, the staff are so friendly, the hotel is so clean. I just love it so much.

Tout

Cons: La pression de l’eau de la douche et l’eau chaude une nuit était défaillante

Another fantastic holiday at Riu Tikida Gardens. Having visited last year we decided to return and found it was just as fantastic as we remembered. The staff are wonderful with a warm and friendly welcome from all concerned. Although everyone was wonderful, I should give a special mention to the following staff in the Restaurant who made every meal time wonderful with their warmth, welcome and outstanding service level. They are: Abdelmouhaimin, EI Habib, Larbi, Abdellatif, Houda, Fatima Ezzahra and the wonderful Chef Rashid. There were many others whose names I didn't get but all the staff were excellent. The grounds are absolutely beautiful with a nice walk around the perimitter of the site through the huge variety of multicoloured flowers, plants and trees. The ideal way to walk off that all-inclusive weight gain. There are several pools to choose from with more than enough sunbeds, umbrellas and tables to go around. There's also a couple of tennis courts plus French Boule and a large shaded space for outdoor pilates, yoga and general stretch classes. Additionally there is an indoor pool, spa and well equipped gym. The hotal is on the outskirts of the city and even though it is technically still within the city boundaries its is unbelievably quiet and peaceful. This is helped by the hotel being adults only. The hotel and the rooms are spotless and constantly kept this way by an army of housekeeping and grounds staff. There is a cash machine in reception if you need local currency. Taxis can be arranged by reception and cost 100 Dirhams to get you to or from the main square and the most popular attractions. There are plenty of Taxi ranks around the city but confirm the return fee with the driver before getting in the car. Marrakesh is no different to any other tourist destination and there'll always be someone who wants to try it on and over charge you so just be sensible and have your wits about you. Marrakesh is a wounderful city and I would recommend it to anyone. If you are going to visit, the Tui Blue Riu Tikida Garden Hotel is a perfect place to be based whilst you're exploring this ancient and vibrant city.

Établissement spacieux propre bonne ambiance la verdure les belles piscines

Cons: RAS

Cons: Le restaurant spécialités marocaines à éviter

Elegí a este hotel para hacer un regalo de cumpleaños a mi hermana y la experiencia fue maravillosa. Toooodo El personal se portó genial con ella: le prepararon una tarta sorpresa y le cantaron cumpleaños, un detalle precioso que nunca olvidará. Todo estuvo muy bien: la habitación, los desayunos y las cenas, todo delicioso y cuidado. Por la noche hay muy buen ambiente con variedad de música. Sin duda, un hotel muy recomendable por su atención y calidez. 💖mil gracias a todos

Cons: Nada

This hotel and gardens absolutely beautiful, also the pools and the rooms are spacious and clean. Unfortunately that's were it ends. The service in the restaurant is disgusting, we seemed to be invisible most of the time. If we did ask the waiters / waitresses for anything it seemed like everything was too much trouble for them! Absolutely shocking The staff in the bar were friendly. Drinks were awful. Cocktails disgusting. Food bog standard average and mostly cold The al la carte restaurant was a big dissapointment. I had John Dory fish which came grey / slimey and undercooked. I didn't touch it, it sat there for 20 minutes and no one bothered to ask if there was a problem. The waiter just cleared up as though nothing had happened! This is a poor man's Riu. Will not be returning AVOID AS NOT A RIU STANDARD

Le personnel très sympa et l'hôtel est très bien entretenu et très calme

Cons: On aurait aimé que dans les desserts il y est de temps en temps, des desserts marocains

We booked an all inclusive 10 night stay for the end of November 2025 through Tui and overall enjoyed our holiday. The hotel is clean with plenty of space to relax both inside and outdoors. Room: We booked a double room with a garden view and requested to be on a high floor. The room was spacious with plenty of storage. The housekeeping team did a wonderful job including adding personal touches. Although the room is set up as a double, the double bed was achieved by having 2 singles pushed together with individual single duvets. The decor of the room is starting to look tired and in need of renovation, but our stay was comfortable. Food: The staff in the buffet were friendly. Unfortunately the allergen labelling in the buffet was constantly incorrect and this was not rectified despite us raising it with the senior Tui rep and the head chef. The head chefs were always available to inform us what foods were suitable for our dietary needs so we could eat safely for our food allergies, but it was disappointing that the labels could not be trusted. The Culinerium was a massive disappointment. The food was sub standard compared to the offering in the buffet and the service from the staff was not comparable to that received in the buffet. Bar: There was a good selection of alcoholic and non alcoholic drinks available at the bars and the staff were friendly. It would have been nice to have a better selection of wine even if there was an extra cost. Pools: At the end of November the outdoor pools are too cold to use as they have no heating. There is an indoor pool available to use between 11am - 5pm which is a good size for swimming. Outdoor space: The gardens are well maintained and the gardeners clearly take a lot of pride in them. It was a shame that there were no seating options within the gardens as it would provide beautiful spaces to sit and read in the shade of the trees. Spa & Gym The spa prices are very reasonable with a large array of treatment options available and the staff were friendly. The gym was well equipped with cardio and weight equipment. The only downside was the opening hours are restricted to 9am - 1pm and 3pm -7pm and our personal preference for early morning workouts. Marrakech We enjoyed exploring Marrakech and the shuttle bus from the hotel made the city easily accessible. It is truly a remarkable place with very friendly people with lots of nice tea and food. For excursions it's much cheaper to book locally or through Get Your Guide rather than through Tui. On reflection I think we will definitely visit Morocco again to explore other places and we would recommend Tui Blue even though this resort isn't up to the standards that Tui Blue advertise especially around food.

The hotel has everything you would want it to be. The pool area and bar are very attractive spaces unfortunately nothing lives up to expectations. Service at breakfast in particular is shambolic. Food is ok, nothing great. The A La Carte restaurant was awful. Such a shame as we were really looking forward to coming back to Marrakech.

We visited TUI Blue Riu Tikida Gardens in October 2025 as a family of three for 7 days. In our party was 2 adults & a 16-year-old boy. Check In We arrived at the hotel around 11pm on a Tuesday evening after getting the TUI hotel transfer from the airport. We were the second hotel drop off on the hotel transfer & were on the coach for around 35 minutes. On arrival to the hotel, we were greeted as we got off the coach by TUI reps giving us all hotel wristbands. Once we entered the hotel doors, we were then greeted by the hotel staff with complimentary softs drinks & champagne. It took around 15minutes to check in & then you are shown through to the main restaurant where there were sandwiches with salad wrapped in the fridge (this is very nice touch as not all hotels save food for you when are arriving late). Room After we had eaten & settled in, we were shown to our room (386) which is on the 2 floor. This room looks out on to the central point of the hotel with a view of the central pools. At night it’s also possible to sit on your balcony listening to the evening’s entertainment. The room was made up of a double bed (two beds pushed together) & bench / sofa with a mattress on for the other bed. The bathroom had a shower, toilet & sink. One issue with the bathroom is they don’t have antimist mirrors meaning trying to shave when someone is also showering is a nightmare. The rooms do have a safe in the wardrobe. Bed side plugs are also USB which is very handy. The rooms were very quiet in the evening once the evening entertainment has stopped around 12. The rooms only come with bottled water when you arrive & the rest of the time you need to replenish your own waters in your fridge from the bar. We did require extra pillows & this took around 5 days for them to be brought to the room. Food The food is very tricky to try & review! During my stay one member of our party did have a very bad stomach & after speaking with other guests it seemed to be very similar story (they had all eaten similar things on similar days). There is quite a lot of options to choose from, but those options don’t change at all during your stay, so by day 3 you are starting to get tired of everything. They don’t flavour any of the food, so I highly recommend taking your own, salt, pepper & spices. During our 7 days stay we only visited breakfast on 2 occasions due to the lack of variety. We never visited the special restaurant as when we went to look at it one evening it looked the same as what was on offer in the main restaurant. However, it is worth mentioning that they do offer a good variety of fruit & vegetables which is always a win for me. Bar The main bar is very well decorated / themed & all the staff work very hard. They have a good number of TVs showing a variety of live sports all the time. They also have a corner with board games & books to lend. When we visited there was always plenty of seating however this may be an issue during busier months. Spa During our stay I never visited the spa for any treatments however I read the pricelist & it all seemed very reasonable. I also spoke to other guest who highly rated the treatments they had. Gym During my stay I did visit the gym on a few occasions. They have good variety of equipment & space. During my visit everything was in working order. A few key points to note though if you are planning to use the gym during visit – the gym is always manned so the following rules must be followed – Trainers must be worn & you must bring your own towel to sit / lie on. The gym is also only open at 9am-1pm 3pm-7pm. The gym is located next to the spa nearest the main pool. I have recorded a video of the gym which I can direct you to if you send me a message via my TripAdvisor profile because TripAdvisor don’t allow me to make it easy for you by posting the link here!! Swimming Pools The hotel has 4 swimming pools spread out around the hotel. During October the temperature of the water wasn’t overly warm but once you were in for a few minutes you soon acclimatised. With it being an adult only hotel there isn’t any water slides & playing in pools other than the main activity pool does draw some dirty looks / moaning remarks. There is a good number of sunbeds & day beds scattered around the outsides of all the pools. These did tend to fill up / be reserved very early in the morning even in October. Entertainment / Animation Team With it being a TUI Blue adult only hotel, they do offer a good activity programme. During my stay I took part in Darts, Archery, French Boules, Tennis, Water Polo, Water Aerobics & some sort of balancing paddle board workout thing. For some of the activities they do have limited spaces available & I feel for the more popular activities they should add more slots on so everyone can take part. All entertainment staff – Laura, Thomas & Jose are a credit to Tui, they really made mine / my son’s holiday. Evening Shows I have stayed at hotels with a lot better evening entertainment. At this hotel it seemed to just be singers & quizzes. I don’t think the area that is use for the evening entertainment helps as its literally just a small stage next to the door into the bar / restaurants / hotel main reception (so this are gets very congested in the evening). I personally feel they should put on actual shows like magicians, comedians etc to vary what’s on offer each evening. We did find using the day beds a nice place to sit in the evening chatting with others with the singers in the background. Staff All the staff we were met with & engaged with were helpful. Location The location of the hotel seemed very safe & secure. It wasn’t far from the airport by coach transfer & also its very close to allow you to visit the famous soucks (Tradition Markets). Conclusion Overall the staff are fantastic, the hotel is lovely the rooms are nice but I wouldn’t return again as there wasn’t a great deal to do in the evening & the few days of having a bad stomach from the food has put me off. I have recorded a video of the gym, our room, the breakfast area & the hotel reception which I can direct you to if you send me a message via my TripAdvisor profile because TripAdvisor don’t allow me to make it easy for you by posting the link here!! If you also have any questions before booking & would like some tips on how to get the best prices for excursions please like this post, follow my TripAdvisor then send me a message saying “Followed”.

Rooms pleasant and clean and the gardens are lovely

Cons: Food options were very disappointing. The speciality restaurant was not very good at all and the snack bar was closed for the period of our stay.

. We had a wonderful holiday with our family at the hotel in Marrakech. We truly enjoyed every moment and had amazing experiences throughout our stay. The hotel offered a great atmosphere, excellent service, and plenty of activities that made our trip unforgettable. A big thank you to the entertainment team, who work very hard every day to make guests happy. Their energy, kindness, and professionalism really added so much to our vacation. And a special mention to Ahmed from the entertainment team for his friendliness, positivity, and the way he made everyone feel welcome. He truly made our stay even better. We highly recommend this hotel and we hope to come back again!

Le confort de l'hôtel, l'espace piscine, la gentillesse du personnel, la restauration, l'emplacement à proximité de Marrakech, les chaînes TV françaises.

Cons: Ras, juste la restauration moins variée que les Riu d'Agadir que je fréquente aussi, pas de soirée à thème au restaurant par exemple

My boyfriend and I had an amazing holiday at TUI Blue Tikida Garden, and we want to share how special our experience was—thanks to the wonderful team, especially Ahmed and Cassi. Ahmed, one of the entertainers, truly made our holiday unforgettable. His energy, kindness, and constant positivity made every day fun and memorable. Whether during activities or simply chatting around the hotel, he always made us feel welcome and included. He brought so much happiness to our stay, and we can’t thank him enough. We also want to mention Cassi, the manager of the entertainment team. She is incredibly professional, warm, and attentive. You can really see how much she cares about guests and her team. She always checked in with us to make sure we were enjoying the activities and feeling comfortable. Her leadership and friendly personality added so much to the atmosphere of the hotel. Our room was also wonderful—clean, comfortable, and well taken care of. We felt relaxed from the moment we arrived. Housekeeping did a great job every day, and the room was always fresh and welcoming. Overall, our holiday was perfect. The hotel is beautiful, the staff are amazing, and thanks to Ahmed and Cassi, we felt truly looked after. We can’t wait to come back to TUI Blue Tikida Garden!

We had a very enjoyable week at the Tikida Gardens, visiting 21-28 November. On the whole it has been a very positive experience but I have listed both positive and negative aspects below for a balanced review. Starting with the negatives: There were a few niggles with our room that weren’t ideal. A light wasn’t working, the safe had to be re-set, and the fridge was warm. In each case, Reception sent someone to repair the issue. One of the restaurants was closed for refurbishment the whole time we were there. There was no disruption or noise to guests, but it was a shame we didn’t get to experience it. The swimming pool water was FREEZING! I actually dipped my feet in and started to lose sensation after 30 seconds. Some people chose to brave it, but it wasn’t for me. It would have been perfect to have a heated pool, however as a Plan B (we were too relaxed to leave the poolside), the hotel gives the option of using the spa’s indoor pool from 11am until I think either 3 or 5pm if anyone wishes to have a warmer swim. Now for the positive side: A variety of activities were run by the TUI Blue staff. Some were fitness based and even though I’m not an exercise person, I enjoyed the gentle stretching and the meditation classes. We also participated in the skin scrub making (our skin was so smooth!) and the cocktail making where we drank our efforts at putting together a Blue Lagoon and an Old Fashioned. My hearing isn’t great, meaning that I’m not good with several noises or conversations at once and I don’t enjoy loud music around the pool, so the relaxation pool was absolutely perfect for us to chat quietly and to read in peace. The hotel was spotlessly clean and litter-free and we greatly appreciated how hard the cleaning team work. The staff who cleaned our room did a great job and it was a lovely touch returning to the room on my birthday to see the bed decorated with a heart shaped towel and rose petals. The food was very nice and our visit to The Culinarium was a real treat, with added Prosecco and a birthday cake to make it even more special. I don’t eat meat and there was always a fish or vegetarian choice in the main restaurant, with daily vegetarian tagine, pizza and pasta options too. All of the staff were fantastic and couldn’t do enough for the guests. Positive and full of smiles, they truly made us feel welcome and valued. In summary, this was a very nice four star hotel. We have been fortunate enough to stay in some five star hotels and there is a noticeable difference, but for what we wanted for this particular trip and what we paid for it, we were more than happy with the quality provided and we absolutely can’t fault the level of service received.

We had 10 days - 2 Dec / 12 Dec - 2025. Mr Mrs Reid & Mr Mrs Weston 102-115. We have been here before and were so pleased to book again with TUI- TUI staff on the plain , the airport and the resort were fantastic- The 3 girls should be very proud they are fantastic ambassadors for TUI- The local staff were amazing- honestly, they made everyone feel welcome and they worked so hard. 10/10 Rooms and the hotel is spotless , housekeeping were amazing , Front Dest staff so helpful. The shuttle runs on time and the driver is fabulous- The bar is busy from 9am to midnight- endless drinks and coffee , the bar team work so hard - The managers and head waiters were always on site and so helpful - We had lovely rooms Food is incredible- there was endless choice - lunch in the walled garden was our favourite- We had the same waiter Abdul Lattife- and his assistant, honestly they were highly professional and so friendly- a credit to the hotel - I honestly could go on - the Christmas decorations were up and the hotel ready for Christmas- if your coming for Christmas you have nothing to worry about- The indoor pool is open and very warm - the gym and spa are great - the massages were really good value compared to Uk - it’s a great hotel. In summary a fantastic hotel , very safe,clean, wonderful staff, food drinks - but mostly TUI and other staff-A very well run establishment indeed. Thank you for everything Mr Mrs Reid RM 102.

Très bel hôtel avec ses 4 magnifiques piscines extérieures. Quasi toutes les chambres donnent sur piscine et jardin et les terrasses au rdc sont très grandes et agréables. La nourriture est bonne surtout la cuisine marocaine mais un peu répétitive. Le pain est excellent et, en dessert, le flan est délicieux. La chambre est grande et la literie est bonne. Le personnel est trés gentil.

Cons: Hotel un peu loin du centre et n'y a pas assez de navette sur la journée...rien entre 12h et 15h. Les taxis coutent 10€ par trajet mais nous avons eu la chance d'avoir un taxi du centre vers lhotel à 70 dirhams en soirée, donc c'est possible de payer moins. L'hôtel prend t'il une commission? Le bruit durant la nuit des clients peu scrupuleux du sommeil des autres...reveillée chaque nuit! Les transas sont des casses- dos, il y en a juste quelques uns qui sont bons, il faut juste tomber dessus.

We stayed here with our 27 year old daughter from 22/11 to 1/12, all in need of winter sunshine! The hotel is very clean, welcoming and friendly. The reception staff are very pleasant and efficient in dealing with any issues. All the hotel staff are so pleased to see you and go above and beyond to make sure your stay is enjoyable. Great to have a shuttle service into Marrakech centre but similar would have been appreciated to the golf courses rather than having to book taxis! Food is very good on the whole especially the Moroccan evening. We would have liked the option of paying for different wines in the evening as wine offer is basic. The restaurant staff are amazing especially Hamza and Mohammed who took great care of us. We stayed in room 383 which overlooked the quiet pool and which was away from the bar area so was lovely and quiet. The hotel rooms were very comfortable, and were cleaned and tidied beautifully each day. Beds and pillows a little firm but fine. Our daughter shared our room but the ‘bed’ could have been more comfortable Pool area is beautiful with a choice of 3 main pools. Why not heat one pool with solar power as it was very refreshing (ie freezing) in November 🤪? The gym and spa close at lunchtime but not the indoor pool. There were no supervisors, CCTV or notices explaining the lack of supervision. This is an observation as a result of a bad experience I have had at my home gym/pool. Great team of activity leaders especially Kate who put us through our paces with a good programme of outdoor exercise classes. We did 2 trips, one to the souks (no guide needed) on the free shuttle and a day trip to the Atlas Mountains with a visit to a Berber house, waterfall hike and lunch included for £87 for 3 through ‘GetYourGuide’ app. Much cheaper than Tui. I would recommend this hotel to anyone wanting a relaxing break in the sun!

Cons: The hotel was overbooked, I was asked to move to a different hotel. I had pre checked in to this hotel, made my booking 8 months earlier Paid in full

Cons: Restauration trop limité

C est pas la première fois, tout était parfait propreté, nourriture etc.. Une seule tache noir ( la réception)😔

Cons: Pour ne pas dire tout les membres de la réception - y a une personne ( il se reconnaîtra) qui fait vraiment tâche et qui n est pas à la hauteur de ce magnifique établissement et notamment son respectable directeur. J ai réservé 4 chambres via booking , et dés notre arrivée le jeune homme a montré une attitude irrespectueuse avec nous ( pas de politesse, bras de fer avec nous , manque de professionnalisme etc…) Jusque là, ça pourrait passer mais avoir l audace de bloquer la carte d entrée d une des 4 chambres via booking; je l ai jamais vu nulle part ( soit disant qu on devait absolument payer tout de suite, faute de quoi on n a pas le droit de rentrer dans notre chambre) à savoir que j ai effectué la réservation des 4 chambres ensemble ( preuve à l appui) et que une des chambres n a pas été débité. Je suis vraiment très déçu de son comportement, d autant plus que j apprécie la gestion de cet hôtel , mais cette personne nuit vraiment à son image.

Situated a couple of km outside the Old town but with a shuttle bus running during the day. A taxi ride back in the evening for approx 100 dirams. (10 quid) Very clean and tidy, plenty of staff keeping it neat and tidy. Noisy in the evening with no where to go if you like a bit of p&q. The hotel is open plan and the in-house entertainment is really loud. A bit Butlins. A fantastic array of different foods, with very good waiting staff. You certainly won't go hungry. Out door pools are very cold in November but the indoor pool is lovely and warm. Beds/pillows are really hard but you can ask for a topper I believe. Plenty of sun loungers and aqua fit each day. Good gate security and safe feeling.

We stayed at Tikida Garden 21-28th November, booked as a last minute winter break @ 6 wks prior. Couple in their mid 50's & 26yr old daughter. Check in was done online a couple of days prior to departure & as a result, we were allocated our room on arrival whereas others had to wait. We were in room 362 and at first thought this may be an issue as we were more or less above the bar / entertainment room & the first room after the lift but it didn't cause us any problems, the entertainment finished @ 11pm. Few times we were woken by other loud inconsiderate guests going to their rooms but didn't feel it was enough to complain / ask to be moved. Used the free shuttle bus to the market and enjoyed our experience. Book early it does seem very popular. We thought the food was very good, plenty of variety for everyone; salad, nearly every vegetable you can imagine, fish, meat etc. The only thing that did disappoint us was the lack of porridge on a couple of mornings, it was replaced with tasteless semolina but that was a petty issue as there was plenty of alternatives!! We visited the Al-a-carte restaurant on one evening, it was nice to have waiter service - a family did walk out mid way through without an explanation. The food was very tasty but rich & we enjoyed it. We managed to get sunbeds every day without an issue, we preferred the quiet pool & the temperature was lovely, between 21 & 27 degrees. The hotel and gardens were immaculately clean. We'd definitely visit again & probably in winter.

Birthday week away 21st -28th November .Temperature got up to 27° but dropping at night.I did go in the pool by the pool bar it was freezing. Always got a sunbed.Hotel was clean & grounds well looked after.There were different nationalities staying,we made friends with a Swedish couple.Staff very welcoming & helpful.No problems with the room,had all what you need,the bed was firm,perfect for me & usb socket right by it.Wifi was good.Found drinks fine & always found something to eat.We had the pleasure of DJ Dave the first night doing his set who was a guest.They put on what football you wanted to watch,3 different games on 3 tvs. Booked balloon trip with Muhammad next door to the hotel as it was much cheaper.We booked the free shuttle bus & got taxi back from the square.Roads are manic. Only saw 1 cat, Snowy the resident cat and heard a donkey from the room but never saw it !!

We had a great stay. 10 nights we came for heath reboot and relax. The food was great although often miss labeled. We had Great service from Abdelmouhaimin & Hamza both brilliant and very attentive. Also Anass in the bar always whitty and great Hair!! We joined in the Aquaerobics everyday in the small heated pool. Kate, Jess & Ahmed were great fun. We really want to come back in January for the same. The only negative really are the gym and pool times if your like me and like gym before Breakfast it doesn’t open until 9 I was told grumpily that I’m on holiday relax lol and even got told of for using the treadmill 5 mins early!! And if you want a warm swim it’s 11am unless you want to pay £15!! That’s sunning time lol.

We have come from a one week’s break and we had have a lovely time. The blue tui team are amazing and always around to help. They all work so hard and stay together also do the evening entertainment- quiz and music. Well done. During the day number of activities arranged via the blue activity app. Tui blu desk very well manned. Also there to help and advise on trips etc. They all go extra mile and make time with guests and ensure we having a good time Their manager also very good and extremely supportive to staff. Brilliant team work. Wish all the team do well in their new adventures next season. We had few problems with food - not lacked correctly and food ingredients not listed due to severe fish and nuts allergies. Our concern has been and understand not all food is cooked at hotel. Some items have to be sourced from outside catering. This is a very important aspect of food and some circumstances can be fatal. I feel this not taken seriously at the hotel. Most of the labels were placed incorrectly. Chips next to prawns. Scollops with potatoes and prawns was in vegetables section. All working stations should have their own actions separated. Most nights food was tasteless not enough flavour or sauce. Salad stations were the same and pizza and pasta no sandwiches. No burgers either. Breakfast was the same everyday. Nothing different. Not enough choice. No fresh juice bars To have a good mug tea instead of small cups. Forever asking refills. Proper water glasses. Have jugs of water on the table. Constantly getting to get drinks. Dinner or lunch or breakfast gets cold. It’s ridiculous. Shocking on our last day - we can’t understand why all the stops were pulled and to do RUI food survey. They had put on a show so the survey could have good results!!! 1. Parma ham out. Salad station with chef. Unbelievable desserts- lamb - chicken everything you can think was on the buffet. It’s not correct because obviously this was done for survey so customers can give them a good review. RUI really does need to do something at this hotel with food.

I booked the hol as a TUI package and flew from Birmingham and the check in girl managed to check my luggage in without putting on labels at all so my case didn’t arrive. I got here on a Friday afternoon and my case didn’t get here until Tuesday pm. The airport was also empty so how they couldn’t do their one job I have no clue. We got boarding passes printed at the airport, you couldn’t check in online. My boarding pass said 0 for luggage (only realised when my bag didn’t come off) and it was confirmed when my bag was found, no labels. I’ll be honest having no luggage ruins your entire trip, so watch them like a hawk and mix your cases up! You always think it will never happen to you, but it did! Anyway, the tui reps here are incredible. They literally bent over backwards to get my case here and were really kind and empathetic. They transferred me funds to buy new clothes in Marrakech and helped with where I should go shopping. It was a relief to know that I wasn’t funding stuff out of my own pocket. Cassie is an absolute credit to Tui and it is clear she’s very passionate about her job and her customer service skills are some of the best I’ve seen. Her colleague, name begins with an A, youngish male (sorry I don’t know your name!) also really lovely. It makes such a difference to a bad situation having great reps . The resort is lovely, really well maintained. Rooms spacious and cleaned well. It’s Adults only and it’s a mix of ages which is great. Usually we find it’s all elderly people so was refreshing that there’s other young people (we’re 35, we are young?) Also other guests are friendly, respectful and well mannered which is always a bonus. No-one rolling around drunk and abusive or screaming in the pools. Pools are nice and never struggled to get a sun bed. Also liked the evening entertainment which is mainly singers, karaoke, quizzes, the evening bar doesn’t lack atmosphere like most resorts we have been to. Drinks are fine and drinkable. Wine is fine and I’m quite fussy. The food didn’t offend me. It’s not amazing but for what we paid yeah it’s edible and tbf to them mostly hot. A bit repetitive, but no real complaints we have had much much worse. I’m saying 5-6/10 for food. I’ve been poisoned before from eating salad because I assume some places wash it in their water and you get sick. Ate the salad here, I’m fine and we’ve not been ill once. Food hygiene seems good. The staff are super cute and welcoming. They literally hug you and I’m not usually a fan of that but you get used to it and it’s quite endearing. If you happen to get a grumpy staff member you’re like ‘awe where are the hugging waiters’ haha. Anyway, aside from the case saga we had a lovely time and I would come back here for some chill time. Likely out of season where it’s cheaper as wouldn’t pay top dollar but more than happy for what we paid. Weather end of Nov 21-26 degrees. Sun is from about 11-4. Better than home but it’s not wall to wall sun, but it’s only 3 hours from the UK and was cheap.

La beauté de l’hôtel, la propreté, la nourriture, la gentillesse du personnel

Cons: Les oreillers sont un peu durs !

Great lead up to the hotel through a tree lined lawned garden, lovely reception area, great vista looking over the main pool👍 Got to the room which should have been a garden view (we chose garden view for a more quite option), What did we get a view over wasteland and a pile of car tires and building debris😩 Went to receptionist, only option is to pay for a lot extra for a ‘pool’ view no other rooms offered (or available). Not happy at being asked to pay for nice view, l would have assumed that a reasonable view would be a norm! The original room (265) and l would suggest the room adjacent have same views, not what l expect for a so called ‘quality hotel’ I would give this hotel a miss if you get allocated these rooms👍

Overall, if you are looking to explore Marrakech with an all inclusive hotel, this does the job. *Went in Nov 2025 with temp peaking 26 degrees* **Group of 4 men aged 22** Positivies: - Very nice rooms and cleaners were amazing. - Although a small hotel, the layout was very appealing and calm. - Easy access to city centre thanks to included free shuttle - Can exhange money in hotel - Bar area was very nice with lovely seats Negatives: - Pool was honestly impossible to get into due to temperature of pool - Bar staff (only the females) would give nasty and dissapointed looks to us when we would order a round of beers for the group of 4 of us at once. - A La Carte was ABSOLUTELY below par. Ordered steak without the waiter asking us how we wanted it cooked and we were served extremley chewy steak. Waiters did not care for giving us drinks and would just take the already drunk cups without asking if we would want more alchool. - Buffet food had a limited selection of foof as well as low quality. Also, no snack bar for when the buffet was closed. - Same repetivie loud music at the bar in the evenings. - Very weak cocktails

All inclusive

Cons: La musique un peu trop forte le soir jusqu’à 23h

This was my second visit to the hotel after having a wonderful experience previously, so I was really looking forward to returning. Once again, the staff were incredibly friendly and did everything they could to make our stay enjoyable. Their warm and helpful attitude is always a real highlight. I want to mention that I am an animal lover, so I don’t mind animals in general. However, I did feel quite anxious this time due to the number of cats around the property. They were often wandering through the restaurant while food was being served, with nothing done to gently encourage them out. In the evening, a cat even jumped onto the sofa next to us in the bar area. My anxiety mainly comes from a recent news story about a lady who tragically contracted rabies from an animal scratch in Marrakech. While I know situations like that are very rare, it still made me feel uneasy having cats so close in dining and lounge spaces. Because of this, I’ve given a rating of 3 on this visit. I truly hope the hotel considers creating more boundaries for animals in food and indoor relaxation areas, as it would make a big difference for guests like me who love animals but still want to feel safe and comfortable. The service remains excellent, and I would love to return again if this issue is addressed.

Hotel is about a 30 minute coach drive from the airport, this could have been less but for the horrendous traffic, honestly they are just mad over there, bike's, cars, taxi's mini busses etc, it was like whacky races. Hotel was lovely, with pristine gardens and pool area's, rooms were a good size with flat screen mirrored TV on wall, but only a few Chanel's in English; 23 & 24 were news Chanels, 38 was films in English and that was it. The staff were nice, nightly entertainment was good. Hotel was about a 15 - 20 minute taxi ride in to the town centre (Main Sq Old town) costing around £10 in the day and £15 at night or you could get the hotel shuttle service but you'd need to pre book. The only negative points was the food was quite bland and repetitive at times and no branded drinks from the bars, which for a Riu Tui Blue hotel was not what we expected. Would we go again, yes we would :-)

Very good customer service

Accueil charmante, hôtel très calme et très propre

Cons: Le hammam payant

Staff were efficient and always very Friendly .hotel was spotlessly clean. Entertainment was good. Staff in Restaurant especially Ameen and Abdeldhani were excellent at their Job. Also big mention for Hasna in the bar.

Cons: Beds were very uncomfortable , Food a bit repetitive. Jacuzzi was an ice Bath , never heated .nobody used it .Area outside the complex a bit daunting .

Arrived today. Lovely hotel with fast check in. Room and surrounding excellent. They have spent a lot of money refurbishing this hotel to a high standard. Staff friendly but oh my goodness food is the worst we have experienced at any Rui. We Visited taghazout palace in Jan this year and the food was outstanding at the same price level. Would definately not return. A real shame.

If you fancy a quick break away for Winter sun...definitely recommend this. 24-30 degrees across the week. The Hotel...nice, clean, tidy, not too big. Quite intimate in some cases. One main bar, one pool bar, two buffet restaurants - one of which served breakfast/lunch/snacks & the other dinner, however halfway through the week everything was moved to the main restaurant. One A la Carte restaurant. Staff...superb; very friendly...can't do enough for you, especially El Habib in the restaurant; Only exception was in the Spa...went to book a Hammam/massage & was left stood at counter for 10mins whilst 2 ladies behind it ignored us; ended up walking out & booking outside excursion for Hammam/Massage through Get Your Guide. Room (278)...spacious & clean thanks to Saida the housekeeper...really good job; On arrival was upgraded to pool view which whilst sounded good, was actually overlooking the outside entertainment area which featured karaoke etc until 11pm most nights. Being early to bed & early risers it wasn't great for us. Bed's are quite hard & unforgiving, and 2 singles pushed together. We did request a softer mattress if possible, and/or a topper & they did oblige to both although didn't notice much difference in the mattress. Food was pretty decent...typical buffet hotel food on a 7 day rotation...Moroccan evening on a Thursday. Always something available to eat during the day somewhere within the hotel. Word of warning...you get one visit to the A la Carte restaurant...it gets booked pretty quickly so get in early. Pool area...beware the pool isn't heated so is a bit of a shock to the system...a bit like cold water therapy. Once you're in and aclimatised it's great. Plenty of sunbeds & Cabana's...usual suspects putting their stuff out at 6-7am but still plenty to go round. Music around the main pool area a bit age inappropriate...too much banging house music for too much of the day...could do with chilling it out for a while as well. Only the one pool bar and it is not very central so can be a bit of a walk if you want a drink...depending where you situate yourself of course. Pool bar staff were really good as well. There are a few activities going on run by the Tui animation team...all the usual suspects such as darts, tennis, table tennis, bingo, quizzes & nightly entertainment. All in all a good week away for some winter sun to recharge the batteries.

Cons: On arrival there was no room available . I had booked a year previous . A room was not found they wanted to send me to another hotel and they found that perfectly acceptable. I was travelling alone and meeting a friend at the hotel . I refused to move and after 2.5 hours of discussion I stayed in my friends room . I had no further communication with the reception team despite writing a 2 page complaint . I am waiting for a refund and an apology for 1 night . Unfortunately that bad experience overshadowed our stay .

Having written over 100 reviews, I hope you will accept that this particular review is an honest assessment. Firstly, the Hotel is situated in an obscure and poorly maintained area - some distance from any worthwhile places (or shops, restaurants etc). Once through the entrance things improve dramatically, with grounds that are immaculately maintained. The reception area is similarly impressive - and staff were attentive and polite. Having booked directly with Riu, we would have expected our small (emailed)request for a quiet double room on a high floor to be facilitated. Perhaps not - instead, a room on the ground floor, with single beds was our lot! Back to reception, and impressively soon moved to a double room on the first floor! To be fair our “superior “ room was just fine - a bit dated, but had everything we needed. The very unusual pool layout suited us very well. A great mix of beds and cabanas, albeit the water was cold enough to wake you up, thats for sure. Surprisingly there are only two bars - at either end of the complex. Drinks were, in my opinion, poor - with limited choice and no premium brands (which we would have been happy to pay for). The staff were all efficient, but the frequent shout of “next” were hardly classy! On the food! We have stayed at all inclusive hotels around the World - and know not to expect top nosh! Well - and this is simply our opinion - the offering here was very, very poor. Without detailing too much, suffice it say that we ate outside the hotel three times in the week we were there. Simply not good enough is my honest opinion. Finally, it astounds me that trips run by Tui are so expensive. We did a balloon trip (which was a fantastic experience ) and paid £95 each, including a taxi transfer, breakfast and a great one hour balloon ride. The virtually exact trip booked through Tui was almost double that cost! I suggest you do some research before you book the easy way! All in all, we enjoyed our break - but would we return- perhaps not!

Our first time to Morocco, Location of the hotel is great, 20 minuet bus drive from the airport. Upon arrival with their being a bus full of us they was very efficient and supplied welcome drinks which is very much a RIU thing as we travel to RIU hotels regularly. The atmosphere in the hotel was amazing so relaxed with great staff! They was always cleaning and making this hotel look beautiful. The gardens were stunning, the cleaners always made our room lovely! My only real negative was that the RIU app never really got looked at by the staff! It was our first wedding anniversary and I made sure to note this on the app nearly a year in Advance so that they could address the room up or give us some sort of special congratulations as hotels I’ve stayed in the past have provided something. Especially with this being a RIU, food was great only struggled 2 nights out of the week one night on the garla seemed to be lots of shellfish in which me and my wife aren’t a fan. The Moroccan night was also a struggle I love Moroccan food but this wasn’t great sadly. The drinks were okay and tasted good. This hotel is a little lost being a RIU TUI mixup and not a dedicated one or the other still found this to be lovely. This was a very peaceful holiday and we will definitely come back! The sound proofing wasn’t very good, neighbours with tvs could be heard through walls and same for people moving around in their rooms, being woken up most mornings at half 5 due to birds singing outside the room of 442 was very loud and the door didn’t seem to block any noise maybe another door near the bedroom would be good to try reduce the noise a little? All in all, lovely hotel I’d definitely say to friends it’s worth a visit!

Holiday all done and we’re back home in “sunny” England! We just wanted to share our thoughts on our stay at TUI Blue Tikida Gardens. In short — WOW! We stayed for a week and honestly, the hotel was close to perfect. The staff, the facilities, the rooms — everything was exactly what you’d hope for, and for the price we paid, we were extremely happy. The staff were incredibly friendly and couldn’t do enough for you. A special shoutout to Yassmine for the amazing service — he really made us feel special throughout our stay! Our room was clean and spacious. The beds were comfortable and the cleaners did a brilliant job every day. We did have some rather noisy neighbours upstairs, but hey — that’s just one of those things! The pools were definitely on the cold side, but the pool areas themselves were beautiful. There are plenty of activities, music, and a great atmosphere — perfect for us. There’s also a quiet pool if you prefer a more chilled vibe, which looked lovely too. Being a gay couple, we were a little apprehensive about exploring on our own, so we decided to stick with TUI-approved excursions — and we’re so glad we did! We tried the desert quad experience and it was a real highlight. It lasted just over half a day and everything — from the guides to the activities — was fantastic. We’d highly recommend it! Food-wise, my partner is a picky eater, so he sometimes struggled to find something to his taste. I, however, loved it! Everything felt fresh and tasty, with a good selection each mealtime. I managed to try something new every day! As for the drinks — also very good. While nothing was branded, there was still a nice amount of choice. Once we found what we liked, we stuck with it — highly recommend the “Love on the Beach” cocktail 👌🏻 Overall, we honestly couldn’t recommend this hotel enough. We would definitely return!

Great resort. Immaculately clean resort and rooms. Staff friendly. Loads of seating for evenings in the bar etc. Food was very good with some days being excellent. Huge dressed salmon, so succulent. Pan fried prawns amazing. Beautiful gardens. Only two things I would change. Sun loungers desperately need mattresses. Shuttle bus drop at main square not at their other hotel as it made walking too much adding the to and from the pickup/dropoff if you have been walking around.

Just got back from Tikida Gardens after an 11 night stay. The hotel is do clean and the food was lovely. The staff couldn't have been more helpful and would like to mention José the animation guy he ever stopped and was always smiling also Amal. Mohammed and Hicham at the pool bar they couldn't do enough for you. Sorry I can't mention everyone but I would go on forever. We had a room overlooking the quiet pool which was perfect.rhe only negative is that people were putting towels down on beds at 5.30am and the hotel was a bit far out of town but there is a shuttle bus

What an enjoyable holiday we had here for 14 nights in September. Any concerns we had before we left disappeared. Staff are so lovely.... our first time at this hotel and we still got lots of hugs. Special mentions to.... Hafide for keeping our room so clean. To the lovely Nouhaila and Hajar, on the front desk ... so professional and go the extra mile. To Ali, the photographer... lovely man and precious pics for us.... glad we booked him. In the dining rooms to, Abdellatif in the Culinarium; Khadija so lovely and attentive....... always smiling Salma who always cut me a smaller portion of M'semen, a diet request!!!!!...........young Hamza, who I know has now left to resume his studies and we wish him all the best........and to the again always smiling Omlette man, now he makes excellent omlettes , an important job to us. And finally a very special mention to 2nd Chef- Rachid, who when i asked about a certain fruit went out of his way to source one and present us with a special treat..... very appeciated. So it's a very well done to all the staff here for an excellent experience and holiday. We hope to see you all again.

Las instalaciones

Cons: La comida abundannte pero regular

Such a lovely hotel, good location, decent entertainment, beautiful pools and friendly staff. The big downside for us was the food, which was repetitive and very bland. We had to resort to pizza every day as this was the only decent thing on offer, and even the salads were tasteless. This was very disappointing as the hotel itself was great, but we wouldn't return as we like to eat nice meals. Hunger is not good on holiday!

Gostei de tudo!

We enjoyed a fabulous week here. The staff all seemed genuinely happy and proud of their work despite what seemed to be very long hours. The food was of a good standard and the cleanliness of the hotel was excellent. The pools (whilst chilly against hot skin) were great and the areas around sun loungers were cleaned daily. The hotel was pretty full when we visited but didn’t feel busy or crowded. We will be back for sure!

La nourriture et la literie étaient bien. La variété dans les plats aurait pu être meilleur mais la qualité y était.

Cons: Notre réservation pour le Riu Tikida Garden via Booking.com s'est transformée en un véritable cauchemar dès notre arrivée. Nous avions spécifiquement choisi le Tikida Garden pour son ambiance "Adult Only", une caractéristique essentielle pour nos vacances. Cependant, après un long voyage, la réception nous a purement et simplement imposé de quitter l'établissement pour nous rendre au Tikida Palmeraie, sans aucune explication claire et en nous demandant de payer notre taxi. Le comble : on nous a même suggéré de revenir le lendemain pour "potentiellement" avoir accès à notre chambre, sans aucune garantie. Arrivés au Tikida Palmeraie, la réception n'était même pas informée de notre venue, ajoutant au stress et à la confusion. Nous avons finalement été logés dans une chambre présentée comme une "suite". Si la taille était au rendez-vous, ce n'était pas un critère de choix pour nous. Fort heureusement, la literie s'est avérée bonne et l'endroit calme, ce qui nous a poussés à rester sur place et à ne pas prendre le risque de retourner au Tikida Garden sans certitude d'être bien reçus. Cette décision, prise sous la contrainte, nous a fait perdre l'avantage "Adult Only" tant recherché, le Tikida Palmeraie étant bien plus bruyant en raison de la présence de nombreux enfants. C'est scandaleux de constater comment une réservation effectuée via Booking.com peut être traitée de la sorte par le groupe RIU, forçant les clients à accepter une solution de remplacement qui ne correspond en rien à leurs critères initiaux. Cette expérience a gâché le début de nos vacances. Il est impératif que Booking.com et les hôtels RIU revoient leurs procédures pour éviter ce type de situation inadmissible à d'autres clients. Très déçus par cette gestion lamentable et le non-respect de nos choix de réservation.

I have just read a few of the negative reviews. The hotel is an all-inclusive so the food does get a little repetitive. For the price you pay it is not an issue. The special restaurant which you need to book early (no extra but only 1 visit per stay) is expertly handled by Abdelouhad. Such a nice guy! All of the staff are ultra friendly and will do anything to help. The entertainment finishes at 11pm so if you want to go to bed before then, then maybe you should have booked an apartment instead of a hotel. Quizzes, table tennis comps, etc are available and normally run by Jose who seems to be running eveything! 😂Their is a quiet pool if you do not want music on poolside. Speaking of pools this is my only negative. The pools are FREEZING! 🥶 They need to be heated at this time of year. Their are great trips to go on. We did the quads, camels and air balloons. Would definitely come back.

La grandeur de l hôtel, les jardins et piscines

Cons: La chambre et les repas et sutout le petit dejeuner

A pleasant stay at the Tikida Garden. Staff very friendly and helpful. Very clean in all areas and constantly being monitored. Nice pool area with music and some activities if that’s your thing. Our room was on ground floor and quite near to reception/bar area. Entertainment finished at 11pm which suited us as not too noisy. Food is okay but not amazing, Breakfast best meal of the day. Drinks were disappointing - no branded items and must alcoholic drinks felt weak. Overall a pleasant stay but more 4 star than 5 star in my opinion.

This has been a disappointing stay at the RUI this is not our first holiday Marrakesh. Room beds are hard lumpy and uncomfortable, no tea/ coffee making facilities. Room is far from main reception. The smell of sewage contamination constantly Food is not great, much is much the same for breakfast, lunch and dinner. Last 2 nights went to be hungry. Recycle food, flys and clearly food might have wrapped in fridge Not advise staying here much better hotel in Marrakesh. Tui are not support, thank god for the sunshine as I might have gone home

Visited in August and the weather was fantastic. The rooms were cleaned every day. The staff were friendly and helpful. The choice of drinks was good but my son is Diabetic so got a bit fed up of Coke Zero every day. The food was good but felt that there could have been more choice, especially more local dishes. We never had an upset stomach as we maintained good hygiene. We never used the shuttle bus so can not comment on this. Sunbeds were taken quite early but there were some left. Entertainment was good. They had a great choice of activities on offer during the day and we enjoyed the Tagine one. Was about 15 minutes from Marrakech and we got a taxi in there, that was an experience. Even though this is a RIU it was not on a level with the last one we stayed at. Would definitely go back if we got a holiday at the right price.

We stayed here for a week at the beginning of October, it's location is ideal as it is only about half an hour from the airport and a short taxi/shuttle bus ride into Marrakech itself. Check in was quick and easy with a lovely complimentary drink while you wait. We were shown to our room by a porter who took our luggage for us, we didn't have any money changed at this point but he isn't exact a tip, it was all part of the service. We had emailed the hotel to request a quiet room on the upper floor over looking the quiet poo and that is exactly what we got, room 451. The room was very clean and the maids keep it this way for the whole of your stay. There are tea and coffee making facilities and these are topped up daily but you can get tea bags from breakfast if needed. We took a little bottle to breakfast and filled it with milk to keep in the fridge. Our fridge was very good and kept things very cold but we did hear other guests claim theirs was not very good. There is a TV built into the mirror but we didn't use it. We found the air conditioning to be very good but we belive not all the rooms are as lucky. There is a free safest deposit box to use too, this is keypad locking rather than a key. There is ample storage for clothes and belongings so you don't have to feel like you have a messy room. All rooms have a balcony or terrace and these are large enough to be able to sit and relax. There are 4 pools to choose from but we mainly stayed by the quiet pool as we don't like loud music and like to completely relax in the peace and quiet. The only negative about the pools is the reserving of sun beds before 6am every day, we even saw people sitting on them at this time in the dark! We always managed to find a sunbed just not in the prime locations that get all day sunshine. The breakfast and lunch is served in one restaurant, don't go expecting a full English breakfast, there is plenty of choice available so you don't go hungry. The evening meal is in a different restaurant and again there is plenty of variety available but for those less adventurous there was always pasta and pizza available. The staff in all the restaurants are very attentive and friendly. You get one visit to the culinarium during your visit and we do recommend trying this but it's advisable to book when you 1st arrive as it gets booked up quickly. At reception you can book the tennis courts and you can also exchange GBP to Moroccan Dinams. We would recommend little and often as its a closed currency and you can't change it back once you leave. There is an ATM in reception that you can use. There are only 2 bars, the pool bar for during the day and Zanzibar that is open all day until closing. We took large plastic glasses with us, which they are happy to fill as they use small glasses during the day and night. The staff in the bars are very friendly and always trying to entertain. Speaking of entertainment it's not the greatest unless you like cheesy hotel entertainment. It's not our thing so we usually stayed in the bar and sometimes took a couple of drinks back to the room to enjoy on the balcony. Would recommend not booking any trips with TUI as they are much cheaper with Mohamed Chop, his shop is just outside the hotel to the left. Tipping is a thing here but we always choose to leave this until the end of our stay, we didn't feel we were treated any different by doing it this way. If you do choose to tip as you go the staff will be super attentive but nit much more so than they were with us. We tipped in local currency but they will accept GBP or Euro. We would recommend downloading the TUI Blue App as this gives you all the information needed for your stay. A great stay here and met some great people, we would come again, the only reason for marking this hotel down is the sunbed wars. They really do need to address this.

Just returned from two weeks at the Riu Tikida Gardens in Marrakesh. It was a lovely hotel. The staff were very attentive and the rooms were very clean and tidy. There are always sunbeds available, but if you want a particular one, like a Cabana Bed by the pool, then you need to be down there before 6am, as beds cannot be reserved before 6 and any towels left on beds before this time can be removed. Luckily my wife is an early riser so we managed to get the bed we wanted most days. The food was nice (especially breakfast) and the waiters were very friendly and helpful. The drinks are what you would expect from an all inclusive resort - i.e. OK but not brilliant, but what stands out for this place is the weather. We were there 29 Sept - 13 Oct and the temp only dropped below 30 degrees C on one day. A lot of people have said the pools are very cold, but I found them refreshing and by lunchtime, quite warm. The entertainment staff were very good and engaging, especially Jose, Laura and Tomas. My only real critiques would be that, despite having a volleyball court and 5 a side football pitch, they were never on the programme. Jose explained that this was because, due to the heat, there wasn't much take up for them, but it would be nice to put them on once a week just to see if the latest cohort of guests would be keen. The other small gripe is Gym opening times. When I'm on holiday I like to go to the gym first thing in the morning (before breakfast), but the gym here only opens from 9 - 1pm and 3 - 5pm. Judging by the number of people I met running around the grounds in the morning, I think this would be a popular choice. As for excursions, I really enjoyed the 4x4 trip to the higher Atlas Mountains. Very informative guide, and the views were stunning. We also did the half day history tour of Marrakesh where you got to see some of the main sights of the city with another very informative guide. They also do a whole day trip which is on at the same time, but the afternoon involves having a local meal and then more time spent walking around the Souks. I was glad to get back on the bus as two hours of Souks in the morning was enough for me. Word of warning, make sure you take water with you, comfortable shoes to walk in and be fit enough to be walking and on your feet for 4 hours. We had a couple of people on our tour who were really struggling with both the heat and the fitness required, which slowed things down quite a bit. Overall, this is probably the 2nd best Tui Blue hotel I have stayed in, and if I did ever visit the same one twice, I would choose this if I wanted guaranteed good weather and a chilled out resort.

Myself and my mum took a 5 day trip here recently & we loved it. Every member of staff were friendly, helpful & happy! We were in the ground floor room 326 facing the jacuzzi & activies pool. The rooms were clean, modern & a good size. When I first sat on the bed, I thought it might be a little too firm, but I slept like a baby! The food was delicious & good quality with there being plenty of it. After breakfast, lunch & and dinner, we were always full. We never went hungry! The only cocktails I liked were vodka sun & love on the beach with my evening drink being a gin & tonic all made to a decent strength. The pools were beautiful but very cold! I wasn't brave enough in the mornings, but come the afternoon when it got to 33 degrees I was in & found it very refreshing. We usually got to the pool atound 9 - 9.30 & there always are plenty of sunbeds free This hotel is a perfect chill out hotel & I'd certainly recommend it.

My husband, myself and both daughters absolutely loved thi hotel and have started to check out when to return. We had a fabulous holiday, my husband and younger daughter did the trip into the Atlas Mountains and had a great time, we all did a balloon flight which was loved by everyone, The food was a challenge for my husband as he isn’t good with food he can’t identify but he managed. My issue with th food was that the written signs at each dish were quite small and most times I couldn’t read them both g Daughter loved the food overall a good time was had by all a huge thank you the staff who went over and above particularly our lovely breakfast waiter we couldn’t read his name badge so he just said you can call me Abdul also our lovely waitress I think her name was Aurua they were alll so helpful and friendly apart from the luggage porters in reception they were grumpy at the weight of our bags and insisted we stored them out back then got ever grumpier when they had to get them out and them stood there cheekily expecting a tip, I am a generous tipper but in this case they wound me up so much I told my husband he could whistle for it. But the lovely security guard on the door who helped us with our luggage got a good tip a shame as everyone else o. The staff were so lovely helpful and smiley. Won’t put me off coming back though

We were looking for an adult only resort, outside of the hubbub of the city so we could experience the assault on senses in the Medina, and retreat to a sanctuary of relaxation after. The Riu Tikida got some of it right... Check in was great, swift, help with luggage was at hand and the room we were shown was excellent. We'd asked for a quiet room and honestly, couldn't fault this. At no point were we disturbed by cleaners, corridor noise... nothing! Yes, the mattresses are a little hard, but everyone has their own preference. Food - breakfast was disappointing; it was the same every day. The omelettes were fresh. All meals are buffet service (apart from the A La Carte dining). Dinner was good, there was nothing remarkable, but it was all good. We took advantage of the one night offer to dine A La Carte in the separate restaurant. Everyone arrives for the same seating time (two seatings per evening) - you have to order all three courses in one go, there was an absence of atmosphere and the waiting staff were clearly watching football and running to check their screens and shouting when there was a goal. It was an experience, but we wouldn't eat there twice. The pools are clean. Some say the water is cold -it's all relative! However, sunlounger wars are real! The hotel almost encourages it by putting up signs to say you can't reserve a lounger before 6am. We didn't participate and could, at some point in the day, get a lounger usually around the quiet pool (suited us perfectly!). The problem though, was that the hotel couldn't cater for the number of guests and didn't have enough beach towels (that you also, incidentally have to hand in at the end of every day and can't collect again until the beach hut opens the following morning, and yet, all the sun loungers are gone by dawn... go figure!) so we were sat waiting for a towel before we could hunt for a bed.. Rumour has it that those who tip the staff, receive towels, sunloungers, more attentive waiting staff... Just a rumour... The location is great and the hotel puts on a shuttle to / from the Medina. This works great and would totally recommend doing it. Make sure you read up on how to manage the Medina - don't be fooled - the monkey on your shoulder will cost you to have it removed and if the street is closed to prayer but you can be guided another way, it will lead to you being asked to pay to hear the untruths. So Marrakech - glad we visited; staying at a Tui Blue was a safe way to experience it, but Tui Blue has far better properties (Tui Blue Seno Gardens in Turkey one of the best!) , albeit, Riu Tikida is clean, calm and friendly.

We arrived on the 15th of September at this amazing Hotel, this was our 6th visit, we did not get the room we had been promised but were moved the next day to another one. The hotel is outside of the town center they do run a free bus, times are displayed at reception. There is an ATM at reception and a small shop. The rooms are ok, could do with some draws, there is a safe in the room along with a small fridge to keep your tonic in. The staff are fantastic and will help you the best they can. My wife and I did the balloon flight booked with Mohamed, and it was first class highly recommend it. To be honest it is time for a makeover starting to look a little shabby in places especially the rooms. We found the music far too loud to be able to enjoy it, you could not hold a conversation, and it spoilt being able to sit and enjoy a drink and watch the limited entertainment. It is the staff who make this hotel, it is so clean. The food is plentiful if you cannot find something to eat just ask the head chef Rachid or the real Rachid and they will get something for you. We will be back next year, just hope the management take note of the comments made.

The hotel was beautiful and had lots of pools to relax in

Cons: Staff seemed to favour those there on package holidays and made more effort with them

The hotel is beautiful, kept spotless all the time. All the staff are superb and cannot do enough for you. Our room was perfect and the entertainment was good fun.

The holiday booked through TUI was ruined by illness on day 4, severe diarrhoea stomach cramps and nausea. Having not set foot out of the hotel this is where the problems stemmed from. My Doctor believes it was likely food related. I was not alone there were quite a few unwell guests all with the same symptoms to varying degrees. I have now been ill for 8 days and am still not ok. I would not return to this hotel, my experience has just been too awful.

Lovely clean resort the gardens were lovely fixtures and fittings were amazing.

Cons: Maybe would be better with a swim up bar Premium drinks

Hotel facilities and location are excellent, let down by staff and management. 10 days prior to flight, emailed to inform us they were moving us to their sister hotel nearby (not adult only). We were able to find near identical booking at this hotel on TUI so managed to stay where we wanted. No explaination given. Whilst at hotel staff mixed up an alcoholic cocktail with a virgin one, the hotel denied this and listed some virgin-cocktail policies which our experience showed were not being followed. Fantastic hotel let down by the people working/running it.

Just got back from an amazing holiday. The staff are so friendly, can’t do enough for you. No ques for bars! Always manage to find a sunbed so no need to get up ridiculously early! Food has good variety however would like more fish (prawns ect) wish the shower had more pressure in our room however I think it was just ours. We ventured out to the new town was so lovely you was not made to go in any shops or bars was lovely - we came across a restaurant called LOA highly recommended!!!! Evening entertainment was abit plain- maybe adults bingo! Laura - aqua fit she is an absolute asset to the hotel she is amazing!! Will definitely be returning thank you

The cabanas by the pool were a highlight. Staff were also great, they remember you and are incredibly welcoming

Cons: There was nothing in particular we didn’t like however the hotel in general is quite tired but it isn’t horrendous at all, just looks tired and needs a spruce up. The food was unfortunately a bit of a let down. Breakfast & lunch were pretty terrible but dinner each evening seemed a lot better

The staff were absolutely lovely — I couldn’t fault them at all. Everyone went above and beyond to help. The hotel itself is nice; while the rooms are a little tired and dated, they’re still comfortable. Note that toiletries aren’t provided apart from body wash in the shower, so it’s best to bring everything you need. The pool and outdoor area are pleasant, though also showing some wear — but the cabanas were a highlight! My only real criticism is the food: breakfast and lunch were quite poor, and we mostly ended up eating bread and pizza. The evening meals, however, were much better. Overall, I’d recommend this hotel for a short trip — it offers good value for money, especially thanks to the wonderful staff.

Pools were great, hotel clean and modern throughout. Waiter Muhammad couldn't do enough for us. Food was ok but not a huge amount of variety, the speciality restaurant was also a disappointment, waited roughly 15mins before being offered a drink and the food was a further 30mins, very similar to the food served at the main restaurant. Bar staff overall were good although some were reluctant to give a decent measure of alcohol.

10/10 lovely hotel great food staff were so friendly and went out of there way to make you feel at home. Great all inclusive hotel

We have jsut come back from 11 nights here we arrived around 2030 greeted with a drink. Check in was very quick and easy. The rooms were stunning very modern and always so clean. We had a walk in shower which was lovely. They shower pressure was not great and the temperature was either too hot or too cold. The hotel was stunning and was always so clean everything was cleaned every single day. The food in my opinion was awful my partner and I both had bad tummy’s as the meat was not cooked properly and when speaking to people around the pool they too were the same. There was not much variety it was very much the same for breakfast lunch and dinner every single day. However the staff were amazing very attentive especially Yussif he is a credit to there team. We sat by the main pool for our time there and sunbed wars is very much a thing. If you want a spot in the sun all day best believe you have to be up before 0600. All the Sunbeds were taken by 0800 which isn’t great if you want a lie in. The entertainment was poor unless you had the app you had no clue what was going on. No reps came round to ask you to join in or have a chat and I’ve never been to a place like that. We had a room over looking the pool where the entertainment was and the music would be on to 2300 every night which is fine if you don’t mind noise but there are some people who want an early night so ideally the entertainment should have been else where. Overall we did have a lovely time

Just arrived back from the Tikida Garden Hotel. Please find below my honest review Arrival. We arrived on a Tui flight about 11am in the evening we thought the entrance to the hotel was stunning. Check in was done very quickly and we were offered food in the restaurant which we declined as we had eaten on the flight out. A porter took the cases and we were shown to our room. Room. We were given a room in the main building which was lovely and quiet as there were only 5 rooms where we were and it was overlooking the pool area with an enclosed inset balcony so was cool all day. The room itself was spacious with adequate air conditioning and a very large ceiling fan which kept us cool all night. We found the beds to be comfortable. There were plenty of plug sockets also and a small fridge for us to keep water cool. The hanging clothes space was adequate but for me I did miss drawer space and also a full length mirror. Bathroom. Again a reasonable size although it did have a strange door separating the toilet area. There was a walk in shower which was quite good with shower gel provided but you did have to watch the water temperature as it did get very hot at times. The towels however could have been a bit thicker and longer. I did appreciate the makeup mirror which was great for applying contact lenses. Food and drink we found the food to be very varied and never found a problem finding something to eat at mealtimes with plenty of choice for even the most fussy eaters. There were plenty of tables available and never had a problem being seated. We found the drinks to be very random and didn't taste like the ones that we would normally drink and as a whole to be quite weak and poor quality .We found the Rose wine to be acceptable and we alternated between this for dinner and lunch and then stuck to gin and tonic in the evening. Entertainment. The only night we enjoyed was White Night which we enjoyed although it was a shame that more people didn't participate in the white theme? We found the other night entertainment to be not so good. It did also start to get chilly in the evenings as there was a slight breeze . To summarise we did enjoy our 10 day holiday in this hotel. The hotel is beautiful and the gardens are stunning and well maintained. The pool areas are clean and well looked after although towels were put on sunbeds and cabanas very early. I would like to say a big thankyou to all the wonderful hardworking staff who always go above and beyond to make you feel special and always with a big smile. A very big thankyou also to Abdul who worked at breakfast and also in the restaurant in the evening . He always warmly greeted us with our table already with our drinks on every day he is a true asset to the hotel and deserves a special mention. I would also l7ke to mention the young photographer who did a set of photographs for us. They were lovely and very professionally done and really felt like you were doing a photo shoot they were well worth the money. We had a great time and would definitely return. Thankyou Tikida Garden.

Earlier this year some friends and I discussed and agreed we would have a joint birthday get away , one of our party had stayed here on two previous occasions with his wife and recommended it for our 7 day stay . The negatives first - old, thin and smaller than they should be bath towels , no milk or iron / ironing boards in the rooms , no drawers and no full length mirrors . The wall mirror also contains a TV however the screen size when switched on is only around 32 inches . There’s a little fridge in the room and they refill it with large bottles of water which you can also get from the bar . Positives Below Water pressure - this was pretty decent so you felt you’d had a shower and the water does get very hot ! Food - We opted for all inclusive so as it was only for week there was enough variety for that period , I personally wouldn’t want to eat there for longer than this , those whom are seasoned travellers will know what I mean . None of our party had allergies but I’d advise triple checking just in case ! We found the beds / pillows OK but like a lot of things comfort levels are very individual! We did one night in the Ala Carte restaurant, both the food and service were good although one or two of the dishes served could’ve done without french fries ( again ) and it was a more relaxed and quieter setting which I’m sure couples would enjoy . Drinks - The dark rum was not great , most of the cocktails were ok but strangely enough I enjoyed the non alcohol alternatives a lot more . The lager was ok and I did try the red wine at dinner on the first day but never touched another drop ! Entertainment- It was fine if you like that sort of thing but as other holiday acts it was hit and miss . The Hotel - This was a lot better than some I have stayed in , it was always being attended to inside and also externally , the gardens certainly reflected this . The main reception area is well decorated and very open with plenty of seating. The main bar is very relaxing again with lots of comfy seating if you fancy grabbing a drink while chatting or catching up on your favourite sports via the large TV’s . Gym - It has enough equipment and an indoor pool including a spa should any of these options take your fancy . There is also a clay tennis court and clay 5 aside pitch although I didn’t see anyone using the latter while on my daily stroll around the lovely hotel grounds which are definitely worth checking out . Pools - These are stunning and extremely well maintained and it was nice not seeing people eating around them which helped keep the local birds at bay . Sun beds - Plenty of them including the ones with mattress however like many other holiday destinations it’s the usual get up early and place your towels game if you have a particular spot you like to catch the sun or shade to relax . There is a sign that states no placing towels until 6am , not sure if this is enforced? The staff - No place runs itself and all of our interactions with the staff across their various teams is something I’d like to see replicated it is that good , nothing was too much trouble and what was really refreshing was they weren’t in your face for tips . We had to go and search for the ones who had been looking after us during our stay in order to give them their well deserved tips . Unlike some other TUI hotels we’ve previously stayed in ,the reps were very visible for the most part and were particularly helpful when one of our party had mislaid an item of clothing just after we had checked in We met quite few holiday makers who told us this was not their first visit to this particular hotel so they are obviously getting something right . I would recommend the ballon trip , we opted for the sunrise one and was not disappointed however do some research before booking any trips with the reps as there are definitely better deals to be found . The bus to the market - you need to book this and ensure you are aware of your collection to and from the hotel , you get tickets with your pick up / collection times . The market itself was an experience although I suggest keeping your wits about you as one or two sellers tried diverting us away from where we knew our way but we politely but firmly ignored their efforts . Had a little bit of a barter but it was never our plans to buy any old tat so we were in/out in 1 hour 30 minutes later with what we had gone there for . Money - It’s a closed currency so you will have to get your money on arrival at the airport or at the hotel which has a an ATM . You could also get yourself a Monzo or Revolut card and preload it with the local currency. Obviously some places prefer cash but if you can use a card without the fees then it’s an option worth considering. We thought there was a local tax that needed to be paid first staying there however we were told this was not the case , not sure if TUI have already included this in the price or if this is something that may get introduced at some point ?

This hotel is very well designed ,from the walk way to the interior a mix match of furniture greets you in the lobby with a small shop that sells clothes purses bags and jewellery. Access to rooms are great with a few lifts scattered around . Our room was 341 which faces the quiet pool and is clean an well presented ..clean towels everyday and a tidy up . Be aware tho that you can hear slamming of doors most of the night . Food was OK mainly rice veg and most meats daily . Now sunbeds ..what a palava that is .I woke due to shouting early sometimes 4-5.30 most days and beds are gone by at least 6.30 with only a few remaining at the quiet pool ,by the way there are a few pools .make urself known aswell to staff ,as 2 women we had to stand and ask for things as simple as coffee .All in All tho lovely hotel and well designed.very well kept

There were ants in my bed, I advised reception of this and they said they would send somebody to clean...they did not! Aside from this the room was spacious but lacking any luxury that you would expect. Food was good and the spa was amazing

Have just come home from a lovely stay. First time visiting here and will be going back! Everyone was just so friendly! Very easy check in. Room was exactly as described. All the staff were so helpful. There is a good range of food available and something for everyone. The main lobby bar is so relaxed. It's like being in a sofa warehouse as all the furniture is different. Plenty of room to relax. There are plenty of sunbeds but sadly so many people are idiots and go down and reserve beds they never sit on! The main activity pool has a good accessible ramp but spoilt by people putting sunbeds in the way. A good idea would actually be to have a couple of areas by the pool set aside for access & accessible seating near the entrance as the rest of the resort has great access for wheelchairs.

Absolutely perfect in every way.Accommodation,staff couldn't do enough for you.Beautiful surroundings stunning gardens.Going back ASAP.

My understanding is that this hotel is run by TUI, but owned by Riu. If I have that wrong my apologies. Firstly, I feel a bit bad about giving only a three score because we enjoyed our holiday and there was a lot about the hotel we liked. But for me the food really lets the place down, and it would be remiss not to reflect that. For context, I have travelled extensively across all price ranges since my teens, and I never once complained about the food. So I'm pretty certain I'm not a fussy eater. One won't starve here of course. But I found the food mostly bland, repetitive and of poor quality. Most days we found it difficult to find something that looked half decent. My wife made do with a cheese roll for dinner one night. And not once did I see anybody queuing for a speciality dish, because basically there was never anything like that . It was just a series of rather bland meat and vegetable stews in pots with the meat particularly of poor quality, and a couple of cooking stations with similar quality meat. Very little seafood, and limited salad and cold cuts. At breakfast each day, once they ran out of bacon it was never refilled. In summary, it was the most disappointing holiday food I have experienced. Perhaps TUI need to up the budget so the staff here can put on a better show? Because the staff are definitely not the problem. The a la carte was a little bit better to be fair. And finally, breakfast doesn't start until 730am which is late compared to everywhere else we've been. And most of the morning airport pick ups are set before 730am whatever the flight time. So you can't even get a cup of coffee before you leave the hotel. We easily got airside with three hours to go before our flight. Wonder how much is saved on breakfasts as a result of this arrangement? Moan over. As to the rest. The hotel looks great and is spotlessly clean. Quick service at the bars and good quality drinks. Rooms are nice and spacious, with large comfortable beds. And the staff are lovely and very helpful, so congratulations to the management on that. Be aware though that if you tip during your stay those staff will basically follow you about the hotel offering to help. Which is fine if that's your thing. If not, it might be best to wait until the end of your holiday to tip. Now for a couple of things others have commented on in previous reviews. I'm a bit of an air con freak as I like a cool room. The low temperature on the unit is centrally controlled and delivered 23 to 24 degrees in our room. Cooler than outside, but perhaps too warm for some. If you mention this the engineer will turn up the internal fan, which together with the ceiling fan gives a nice breeze. Still 23/24 degrees though. For context outside day temps were hitting 40 degrees and we were on the top floor so the flat roof above us got very hot. Lower floor rooms may be cooler. We slept just fine by the way, but only once the fan had been turned up. The sunbed war thing was real during our stay. The hotel was at capacity though, and the high temperatures meant everybody wanted a parasol. The Cabanas were gone by six am and pretty much all of the desirable beds by eight. Not sure what the hotel can do really because if they put more sunbeds out then the place would begin to resemble a cruise ship pool as there is limited space. I would imagine it's better when the hotel is less busy. A lot of people arrive on early flights by the way, but fly out at the end of their holiday in the evening, which means there is even more pressure on the sunbeds during the day. Bottom line. Would I go again? No, not without some indication that the food situation had been addressed. But we did have a good holiday despite that. So many thanks to the management and staff of the hotel who do a great job.

We’ve been lucky enough to visit Tikida Gardens Hotel twice this year, and each stay has been just as special as the last. The hotel really stands out for its beautiful grounds and gardens, peaceful, well-kept, and a lovely place to stroll or relax when you want a change from the poolside. The Main pool has music and good vibes all day or there is a quiet pool for the more relaxed days. There’s also plenty to do during the day, whether you want to join in with activities, take part in sports, or simply unwind. It’s a resort where you can truly choose your own pace. One of the biggest highlights for us is the staff in the food halls, who go above and beyond every day. They are welcoming, attentive, and create such a positive atmosphere that makes mealtimes something to look forward to. Nothing is ever to much and they are always happy and smiling. Very refreshing for us Brits! We’d like to give a special mention to some of the staff who made our stays even more memorable: • Khadija - Dinner • Yassine - Breakfast • Salma - Breakfast • Mohamed - Dinner • Mhamed - Dinner • Habbi - Dinner Plus the Photographer Ash! Overall, Tikida Gardens is a hotel that combines beautiful surroundings with excellent service and amenities. 100% would recommend.

We had an overall good experienced at Tikida Gardens. The staff are fantastic and, for a TUI Blue hotel, the food is good, which is a nice change. Facilities are generally good and the pools are stunning. Three negatives in terms of facilities: firstly, the sun beds are very uncomfortable. This makes sunbathing, if you’re unable to get a day bed, a bit of a chore. Secondly, and following on from the first point, sun bed wars are in full swing at this hotel so, if you want a day bed, you’ll be getting up at 06:00 in the morning to reserve one every single day (this is actively encouraged by the hotel, with posters indicating this, which is a massive shame). Lastly, the towel card situation (you will be given towel cards that will need to be traded in for towels and vice versa when checking out, or you will incur a fee) means that if you have a late flight home, it is impossible to retain a towel and therefore make the best use of the facilities (unless you purchase late check out, which is around £50). This is ridiculous, frankly. For these reasons, I’d hesitate to return to the hotel as not only will you be getting up early every single day but the way in which the facilities are set up means that it’s rather impractical and therefore expensive. This is a shame as it is a stunning hotel with great staff and good food.

There are a number of reviews that like to state they cannot understand negative reviews… well that works both ways! Positives, the room cleaners do an excellent job. The staff in general are friendly and do a good job. Mohammed and team in the restaurant are really welcoming (I won’t mention the towel hut). Negatives… the food. Boring repetitive luke warm at best. The decor, no way this had a refurb 4 years ago, unless it was done by the same crews building new houses in the UK, to quote a famous Welsh snagger - SHOCKING! Old, tired, missing grout, uneven floors… the towels are older than I am and some so thread bear I am surprised they did not disintegrate! Air con… we started in room 365 and were moved to 455. 455 was bearable, maybe as it was in a newer block, many commented on this. 365 never worked and sound like a machine gun when the fan was turned up… maintenance just made it worse! We were only moved as the toilet would not flush and being unwell I was calling them regularly to fix. Horrendous! Even the main buildings are warm, I get it is hot, and we were told 90% of locals don’t have air con, but there is little refuge considering you have paid for a 4* resort. This is not a 4* venue. It is beautiful and has massive potential, but is falling significantly short.

Loved all of it absolutely beautiful place, and highly maintained with lovely staff..

Cons: Can't think of anything.

Maravilhoso e muito diversificado

Cons: De nada

Family of four, two young adult children. We really enjoyed our week here, nice location grounds were well tended and the pool areas immaculate. The staff were all friendly and make the hotel a nice place to spend a restful week. We enjoyed the pool and generally got sunbeds although it would be improved by a few more scattered around, I’d love to see some more placed in the grass areas - take the pressure off the immediate pool areas. The drinks were fine, cocktails ok and the wine was very drinkable. We chose this Tui blue hotel partly because Tui blue are good for allergens and one of our party is coeliac so requires full gluten free. We all found the food tasty and the restaurant staff very helpful. It’s typical AI fayre but there was always something nice to eat. In terms of gluten free, we first of all made it known to the head chef Rachid and he was brilliant, each dinner he took the time to show us what was GF and what was safe, also making GF pasta dishes and pizza on request as well as grilled prawns and and some lovely desserts. We felt very safe, also the lady chef in the Marjorelle restaurant where lunch and breakfast were served was excellent. Our coeliac ate very well and it was down to the caring chefs. Do NOT however only trust the allergen cards next to the food, they were not always correct - go with what the chef tells you, we had no problems this way. We took the handy shuttle bus into the city and did the balloon trip which was amazing (As others have said, use Mohamed Chop outside the hotel for trips - top guy, will save a fortune on TUI prices). This hotel is great if you want to chill out in the sun with decent food and lovely staff. The clientele all seemed very nice, too I must say.

Staff were very helpful and spotless

Cons: Hard beds, sunbed wars!

AIRPORT Party of 10, On arrival to Marakech, airport stuff asking about what our jobs were, at passport control one of our family members was told the job he did didn't pay that much ? How did he pay to get here . Thought it was rude. Please becareful when collecting your bags, the bag orderleys take them and want paying. When we was told to go to the area for our coach, the baggage was already full 6 of our party was already on board, 30 minutes waiting as then the tui guides thought about putting the suitcases by the back door, no one was communicating, I said this wasn't happening as it's dangerous to other passengers, we said we would get a taxi, but they sorted a minibus for us. HOTEL GROUNDS On arrival the grounds and reception are truly stunning, well maintained and looked after. Walking around the grounds totally stunning it's an Eco system they grow and eat the produce here, the palm trees are full of dates and are lovely. Takes about 10 minutes to walk around the complex. Outside is a residential area, and has a shop called Mo's get your taxis booked here. THE ROOMS The rooms to be honest are in need of painting, plastering, and regrouting, ceiling fans need securing as they make loud noises when on.couple in our party was moved due to air-conditioning not working, ceiling fan was also fixed, so they were good on that. Full length mirrors are definitely needed, they have a mirror that's a tv wasted you had to stand on the bed to see what you looked like. No iron in room, hairdryer is like a travel one lights are not bright in the bathroom for woman doing makeup. Beds are so hard and pillows like bricks sleep lacked with everyone. Bathroom towels need new ones 1 hand towel and a shower towel extremely thin and old. Bring your own. Fridge on arrival has 2 bottles of water, but go to the inside bar to get your water.They offer a laundry service tbh way to expensive to have your laundry done. Shower, water pressure is pretty dire too.Rooms are cleaned every day bring a pair of shoes slippers as after shower your feet are dirty. It states it's a 4 * rating personally a 3 at a push. RESTAURANT As an all inclusive its buffet style, helping yourself, variety of foods 1 in our party is vegan, they spoke to Head chef Rachid to be honest all what was available was salad. Though he made a tagine which was good, only once.Pretty much 2 weeks they have eaten salad, fresh fruit daily but needs changing there are more fruits than just melon, apples and grapes oranges needs more variety All of us at some point has had upset stomach,1 in the party 5 days please becareful. The thing with all inclusive is it is trying to appease everyone but it is monotonous, theme nights would be a good idea a change from every day foods. In the resturants the labels are awful it will say a word in English and then in other languages,but not what the ingredients is. Worrying if you have intolerance s, that needs addressing. Meat is next to vegetables, fish also, contamination is clear, we have to remember this is not at a level that we have in the UK it's very much meat based, and catering for vegans is not here. On the second week they give out customers surveys, the waiters can't do enough for you which is funny, and they want to be tipped at the end of the 2 weeks. MEDINA We went to the medina when they drop you off at the medina gardens, breathe through your mouth, the horse and carriages are based here but the smell of urine, will take your breathe away. It's about a 10 minute walk, the hotel shuttle bus will drop you off and collect but you have to book it. We went into the souks, it was an experience I highly recommend, wear good walking shoes and barter never take the first price they offer you. If you want trips download Getmyguide, cheaper and exactly the same as what is offered just charge you more from hotel . POOL 3 pools as a big group we wanted the music which is at the back end, getting up at 5.30 to secure a bed is no joke, maintenance is not good in the pool slipping from oil when standing up, getting out on a step ladder is the same full of oil and slip. Around the beds need to be swept and hosed down daily, a drink was spilt, 10 days you can still see , the stain, alot of kids around the pool area maintaining it. Table tennis table is broke they keep pushing it up but needs a new one. Dart bord the darts are bent so when throwing they drop as they are bent. If the up keep like the gardens was the same as the hotel it would be 4* and above. TUI Reps always on hand to offer help and assistance. The hotel offer things to do during the day from exercise to cooking etc, evening entertainment sorry but it's the worst like a butlins weekend, they try but it's terrible, don't go 2nd week of September like a saga hoilday truly. 7 to 10 days is enough. Would we return No, for the price we thought it was expensive. Going for dinner out of the complex is like London prices yet your in Morocco a vast comparison. 8 mins away is a shopping mall has papa Johns and Starbucks a few shops but a welcome cool breeze. Sunshine 30 to 39 most days one day over cast weather is fantastic. AIRPORT You will leave the hotel about 4 hours before flight, have to say we have travelled all over this has to be one of the worst Airports we have endured. Checking in ran smoothly, it was then the amount of checks that were proceeded to go through, and not even 5 steps in front of the last check, atleast 10 of them. Duty-free is more expensive than UK Airports so buy snacks before you go in, you can't use Dirhams inside the terminal so don't take it with you, unless you want to go to the currency exchange which is in the opening of the airport.

The overall finest quality of the hotel is the people, The managers are always available and visible. All the staff are superb and want to give great service. The hotel is spotless and cleaned continuously. We arrived at reception and we were greeted by the receptionist who told us we had been upgraded to a jnr suite, the room was immense. The pools are diverse 4 all different, one quite, one with a bar, one activity and the last one closest to reception hosts the pool party. The entertainment is great and the best was the white night. The food is great with choices and well chosen dishes, with great service. The Kullinarium was great for a one off with great service. There is a lot said about the sun beds, we are not early risers but we managed to get a cabana every day, you don't always get choice but there are plenty available. Everything here was amazing including the gardens, do not worry about booking , you will have a great holiday.

The drinks and food where 3 star. Didn’t love it. The facility was beautiful.

Well kept clean

Cons: Everything was good. The only complaint is not able to get sun loungers as people leave their towels overnight in their favourite places but when complained,the manager sorted the problem. Apart from that everything was excellent

Hotel - the hotel is beautiful, very well kept and decor very unique. Staff - the staff are lovely! Mostly smiling when taking orders, greeting holiday makers and making sure everyone is okay and happy. The restaurant staff are quick to offer drinks when seated and clean away finished dishes Bars - the lobby bar is fab, very spacious and cool, it has variety of sofas and chairs to choose from. There is only one bar open at night, with some of the seating outside, you do walk a bit to get a drink, it gets busy and there is a rule after 11am to limit how many drinks a person can take away. The pool bar during the day is good, if sitting around the quiet pool, the bar really is far away!! Shame it's tucked in a corner. Drinks are served in tiny cups! Rooms - we had a leaky toilet on the night of arrival and was quickly switched to another room, we ended up with a ground floor room, with a balcony close to the main pool, the room was spacious and beds were comfy. One room on our corridor had the squeakiest door, whoever stayed in that room appeared to spend most of the early morning going in and out. The doors definitely needed oiling. Entertainment - the evening entertainment was okay. Some nights very boring. Pool party was fab and we had a giggle at karaoke, which unfortunately was cut off at 11pm. Sunbeds - the reserving of sunbeds are not dissimilar to other hotels, people will always get up early to reserve the best beds. We never struggled to get a bed, even at 8am. However, some people was out at 5am in their PJ's sleeping on their sunbeds. Food & Restaurants - we found this hit and miss. Some meals was lovely, some basic, repetitive and boring. We liked the idea of the different restaurants. Food was put on for late arrivals too. The restaurants was very clean! You will se staff mopping in between meal times. There is hand sanitizer at the entrance, unfortunately not everyone uses it and a lot of the time w was there, it didn't work. Medina - shuttle to sister hotel was helpful, but SWEATY! No aircon and packed in. You do hear some worrying stories about the markets, we had no problem at all, we came across soooo many lovely locals and kindly said no thank you and wasn't hassled again. We purchased some lovely gifts to take home. One purchase was some coasters, we checked each coaster for chips and handed over the money. We saw the seller grab a bag and get us our change. When we arrived back home the top coaster was beautiful in the pattern we wanted and in pristine condition, the three coasters below had been swapped out for mis matched and damaged coasters - appalling that we hadn't haggled and was so polite to the man- so please watch out. THE SPA - so this is where our holiday got weird! We were looking forward to a relaxing couples massage and spent the 30 minutes tensed. Firstly, we booked to be in the couples room and when we arrived, they tried to fob us off putting us in separate rooms. They instructed us to get undressed, but stayed in the room, watching us undress. During the massage, hands were in underwear and VERY close to private parts, for both of us and unexpectedly I had my breasts massaged. After seeking some advice on the matter, I was informed this is the 'norm', this massager hadn't bothered me, more shocked me. My concern is that this hotel classes aged 16 and over as an adult, I would hate to have received that treatment at a 16 year old. TIPS: - Glovo app to order almost anything. We ordered a shopping bag full of energy drinks, crisps, pop and snacks. Very cheap and delivered to front gate of hotel. - Bring tumblers for drinks, staff are more than happy to fill them, you'll get a bigger drink that stays cool. - Staff do wash/mop the floors around the pool, don't leave your beach bag on the floor, mine was flooded a couple of times. - Get your guide for excursions - McDonald's over the road, KFC on Glovo App

El peronal era muy agradable tanto el de la piscina como el de recepcion. Doy especialmente las gracias a Ghizlane por ayudarme a encontras cosas que me habia dejado en la habitacion y por su amabilidad. Pienso volver sin duda alguna

Nous avons aimé la tranquillité des lieux. Les buffets sont très bons, le petit déjeuner en particulier était excellent. Tout est beau, le personnel est au petit soin. Un véritable havre de paix.

We stayed here for 14 nights July 2025. It was our first stay at this hotel but not the first trip to Morocco. It was 40 degrees plus the whole stay; 48 being the highest. You wonder how you’d cope in that heat but it was manageable as the humidity is so low (around 23%). In the Caribbean, my hair frizzes and my legs and feet swell terribly; not so here. It’s a TUI Blue (adults only) all-inclusive hotel. All activities, meal times etc are on the TUI Blue app (not the TUI app). They seemed to be really pushing this different TUI branding. For a lot of activities, the gathering place was under the big Tikida tree in the grounds by the pool. I found the hotel to be on a much smaller scale than a Caribbean beach all-inclusive. The hotel is situated in the middle of a residential area, set in lush, well-maintained gardens. The gardens were lovely to have a stroll around. Taxis could be arranged via Reception. It was 100MAD (about £8) one way to European style shopping area (Carre Eden mall) and 150MAD (£12.50ish) one way to the Medina. There is also a free shuttle mini van (booked in advance via Reception) that takes you to the sister hotel, The TUI Blue Medina Gardens (no other stops). It is then apparently close enough to walk to the Medina. We tried the bus once in 40 degree heat, packed in like sardines as it was fully booked and the air conditioning was broken. Once was enough as we were left dripping in sweat. THE ROOM We had 3 adults in a room because the single supplement was so steep. When we arrived, the fold out sofa hadn’t been made up into a bed and there were only two of everything provided (glasses, towels etc). A call to Reception had this quickly fixed while we were out at dinner. There was enough room for the 3 of us and the fold out bed was big enough for an adult. Personally, I found the main bed very hard and the pillows too soft. There was a medium tog duvet on bed when room was a static 26 degrees – no separate sheet option. The room had air conditioning and a ceiling fan. We set the thermostat to 5 degrees and the room remained a constant 26 (my travel clock has a thermometer on it). We had an engineer visit and tell us that was as good as it was going to get as the air conditioning was working. It was impossible to sleep in the heat. A few days later, the temperature dropped to 23 and remained at that for the rest of the stay and that made the room much more pleasant. The fan had to always be on. The room was clean enough but for a couple of days it was super clean which put the first cleaner to shame. Huge mirror TV on the wall. We could only get a picture 2/3rd of the screen. No British channels (usually you get BBC World News abroad). There was a French news channel in English. We usually ended up watching a German music channel. Wi-Fi was good. Thank goodness for the Wi-Fi. There was a little fridge in the room but it was totally empty. I’ve never stayed in an all inclusive before that gave you a totally empty fridge. You could fit 3 or 4 of the 1.5 litre water bottles on their side and keep them relatively cool but not cold. There was no ice compartment. There was a coffee maker in the room on the unit under the TV. We didn’t use it. The fitted wardrobes were single units joined together; not the greatest amount of storage. Not enough hangers – we could have asked for more but didn’t bother. Free room safe on a shelf in the wardrobe (the type that you set your own 4 digit code). There are mosquitoes about in the room; getting in presumably when the maid cleans and leaves doors open. I spent some time every night bashing them. We got a few bites despite spraying. BATHROOM Long in length. Pretty basic. No extraction fan or air con in the bathroom. Literally like a sauna when the door was closed. Walk in shower that could get quite slippery underfoot as the water flow and pressure was poor and thus soap didn’t clear away quickly. There was a rainfall shower head and a hose attachment. The power didn’t get all the conditioner out my mid length hair. Shower gel dispenser fixed to the wall in the shower. Mini wrapped travel soap provided for the sink. That was it. The towels had seen better days. POOLS The hotel has 4 pools. SLIM ‘LOVERS’ POOL Directly outside the main lobby. Tiny jacuzzi section at the top end. Canopy beds. Slimline design. Always full of coupley couples. Also popular because it was close to the Zanzibar for drinks (but you needed to be clothed and dry to enter). MAIN ACTIVITY POOL Central to everything. A good size. Ramp into the shallow end with hand railing that disappeared down to knee level (clearly not practical for actual use). Ping pong table at the end which always had someone playing on it. Music played from here. Beds elbow to elbow. No space for privacy. No opportunity to turn to follow the sun - literally stuck rigid. Utter madness in the mornings with people up and running about at 6am to reserve their beds. Signs up saying no reserving before 6am but you could hear all the doors opening and closing well before 6. There are a couple of canopy beds nearby and we saw people sleeping out with their sheets so they could ensure they had the bed reserved before 6am. We also saw people taking umbrellas and tables from areas other people had set up and reserved for themselves but had now gone back to bed. Adequate space around the pool area vicinity to move a bed and get some privacy and avoid all that nonsense. However, getting up later risked getting a broken bed and no umbrella. SMALL POOL BESIDE THE BAR A small pool to the left of the main pool. There were beds and umbrellas available. If you want a drink during the day, this bar opens at 10am. Nice seating area in front of it. Unfortunately, it was besieged by honey bee / wasp type things and I was scared to stand anywhere near the bar. Very popular pool because it’s beside the bar and you can go up wet. The only other option for a drink was a walk to the Zanzibar bar at Reception which was indoors and you needed to be clothed and dry to use it. Towel reserving madness here at 6am as well. THE ‘QUIET’ POOL / SWIM-UP ROOM POOL Situated behind the apartments facing the other pools, you could hear a pin drop. No music or activities. The don’t want inflatables in here either. SUNBEDS 40 degree heat and they provide beds with metal frames! The ground is too hot to stand on in bare feet and if you touched the metal, you risked a burn. The all-inclusive towels provided had seen better days and only fitted 2/3rd of the bed which meant you couldn’t comfortably stretch out without burning skin. You could tell the people who had been before as they’d come with their own towels to cover the length of the bed. SPA Spa on the site just behind the restaurant. Various treatments on offer and they seemed reasonably priced. I didn’t go in. TENNIS COURTS We saw people returning racquets and balls to Reception so they are available to use. People were out playing in 40 degree heat. DRINKS There was a little fridge in the room but it wasn’t stocked with anything – not even water. 1.5 litre bottles of treated water (not mineral water) had to be collected from the Zanzibar bar beside the main lobby whenever you needed more. Nothing in the room to welcome you. I am happy with water and diet cola during the day but I like a cold beer, a wine or a cocktail in the evening to keep in with the holiday vibe. I’m drinking for a treat and a fabulous taste experience, not to get drunk. The drinks were served in small, plastic glasses. In the restaurants, the glasses were small. Definitely bring your own cold tumbler. I didn’t like the beer; it was too hoppy for me – you might love it. The red wine was a bit like a Merlot and fine with a meal, the white wasn’t great and the rose was like vinegar (though plenty of folk were drinking it). We were told there was no sparkling wine. The cocktails were diabolical. I tried a caipirinha, a daiquiri and a pina colada. They had no resemblance to the actual drinks and the alcohol used was so foul, I had to leave them after the first sips and just didn’t drink in the evenings after that. FOOD Hand sanitation gel available as you entered the restaurants. Many people carried on in without using it. We ate and drank everything (though I always avoid rice and pasta on holiday) and never got sick. Breakfast & Lunch buffet restaurant With Reception to the back of you, it’s to the right of the main pool. Always busy but the staff were very efficient. A lot of hugging went on from the waiters (to other guests). Closed doors. No flies. A good selection to choose from. A little samey in offering but enough to make up different meals throughout the stay. Evening meal In the main building. Some people got very dressed up and others made very little effort. A nice selection of meats and vegetables, cold salad section, breads and little desserts. The vegetarian tagines were divine. A La Carte Restaurant – only one - Culinarium Needs to be reserved as soon as you arrive. Only two sittings per night. Set menu. Nice set-up. It did feel a bit special compared to the buffet. Proper sized water glasses and wine glasses so the hotel does have them! ENTERTAINMENT Not great but they had started trying new things while we were there. There’s not a dedicated stage for starters so anything happening is difficult to view further back as you have people in front of you blocking you from seeing anything happening. At the start of the stay, there weren’t enough seats for people and folk were having to sit in the dark on sunbeds. They then brought out ornate velvet seats (conference / wedding) which helped but you still couldn’t see anything at the back. The entertainment wasn’t my cup of tea regardless (mediocre pub singer, belly dancer, ‘world quiz’ translated in several languages etc). Other options would be sit on the lobby area or sit in the indoors Zanzibar (well lit and popular with people playing cards but all the presence of a railway waiting room). The hotel promotes a ‘white night’ party which was popular. They also tried an evening foam pool party (accident waiting to happen). I’d have been bored and a little sad at night if I’d gone on my own. CONCLUSION A lovely hotel in lush grounds. To see anything outside you’ll need to book a trip / taxi or take the hotel’s free one stop only shuttle bus. It's not a beach hotel. No kids. It's clean.

So I have read a lot of reviews and honestly. I didn’t get why so many negative ! I am a seasoned traveler and always review, so let’s start with what I read on here and what experienced, Sundbed wars - there was never a problem in all 3 pools , unless you had a lye in after 10ish you may not get one in your favourite spot , I’ll upload a walk around I done around 8ish , but always plenty, Waiters expecting tips - No way, I had exceptional staff across the whole team who went above and beyond I chose to tip at the end of the holiday but it never changed how great all the staff were , The food - its not crap it’s just very much the same , if your fussy you’ll struggle , if you want a full English you’ll struggle , but the food is plentiful and there is a few basic options if you fancy chips / pizza , but unlike other Tui blue / sensatori there isn’t a different Italian / steak etc / Asian as well as the Buffett. There is 1 buffet and the a la carte , but the a la carte is very much the same just in a nicer setting and served rather than self service. The entertainment - yes its from 2100 to 2300 it’s hit and miss depends what you like , if you want an early night or like to bed tucked up by 2100 , then don’t get a room by the main pool as the stage is outside and it’s not quiet , however it’s a normal nights entertainment like most resorts The hotel grounds and pool - amazingly well kept and and clean , no faults The rooms - Clean tidy and spacious , aircon was fine with a ceiling fan too , my outlook is , you only sleep there , and they were good enough for that , I would say a few small maintenance issues needs but more a touch of pain and a bit of shower grout etc , no dramas The drinks - no premium brands but ! They tasted just as good no concerns My overall view A great adult only resort . Clean tidy and looks nice , the staff are great from gardeners to waiters you’ll always get a hello when they see you ,rooms are fine but need a touch up here and there , and ladies the hairdryers are pants ,bring your own !! we would return but I think 1 week or more you’d get bored of the food , the hotel is on par with the tui blue brands

J’ai aimé l amabilité du personnel et la propreté des lieux,l emplacement et bien avec navette,le buffet est correct,les piscines impeccable,bref très bon séjour en famille mes enfants et petits-enfants ont adoré ( je les ai invité dans cet hôtel à l occasion de mes 70 ans ils ont été ravis et moi également) je reviendrai dans cet hôtel 👍

Cons: Je déteste la mentalité des touristes qui se lèvent 6 heures du matin pour s octroyer un relax au bord de la piscine,je vous en supplie (responsables,agissez afin que cette pratique soit supprimée afin que tout les résidents puissent profiter du bord de piscine,parfois des relax sont inutilisés la journée,pourtant ils ne sont pas disponibles c’est désagréable !!!!

Horrible place. Please don’t come here. We called in the morning for a day pass for 2 persons, the reception told us we are more than welcome. No reservation was needed. So we took a taxi from our riad, drove 30 min to come and we were denied access. The reception hung up on us and there was not even an apology. This is not the way you treat clients. Never booking with tui blue again.

My stay at RIU Marakech on July 22 was one of the worst hotel experiences l've ever had, due to a complete failure of both their facilities and their customer service. The primary issue was the air conditioning in the suite , It was not working properly. The unit was either blowing weak, warm air or not functioning at all. The room temperature was unbearable, especially during the night, making it impossible to get a good night's sleep. However, the most frustrating part was the response from the front desk. When i called to report the problem, the staff was dismissive and unhelpful.

Le directeur Mr Khalil très présent et très gentil, Le personnel était très aimable, Le maître du restaurant Mr Rachid était exceptionnel et très accueillant.

Établissement propre , organisé, personnel agréable.

Cons: Les soirées finissent a 23h , ça doit finir au minimum à minuit .

Our first time at this hotel, From the moment we arrived, we we’re treated like king and queen, the staff make this place what it is, nothing is too much, we had chosen a room with pool view around the quiet pool. And was very pleased with it. The air-conditioning did take a while to kick in but we arrived in a heatwave, 46c not dropping below 26c overnight. The drinks are low alcohol and yes we did get merry, a few brandy’s doubled after evening meal did the trick, it’s Martell, one drink that is branded. The vodka gin and wine ok, had the white at lunch and evening meal, beer ok too. The food is as you would expect with a Moroccan twist, the wife as Crohn's disease, and had no issue, we where there 2 weeks. For breakfast there was fresh made omelettes, how you like, eggs, cereals toast, fruits, yoghurts, pastries and more. At lunch there was always something different, pizza to pasta, salads, local food and more, fries if you wanted lol, and the evenings were different too, with plenty of choice, yes if there 2 weeks it can be seen how people would say repetitive, I always managed to Find something different. The staff can go the extra mile, Rachid the chef was lovely, Larbi, Milau, can’t remember how to spell, he was the older chap setting and clearing tables in day restaurant, Mohammed, amin and many more, all the staff. and yes tips do help, as the wage is low, we picked a few out after about 3 days and gave 50mad each, then again near the end of our stay, 12mad to the pound. The room was cleaned daily. Sunbeds yes when we arrived it was 6am mid August, after the second week around mid August it wasn’t a issue and if it was pool boys will go get sunbeds for you, just ask, no need to complain. For trips, and pop , munchies in your room, go see Mohamed chop, the shop out the barrier and turn left. Great guy. Did 2 trips and paid sterling cash. Cheaper than TUI, had a bespoke tour of madina and souks and did the hot air balloon. I could go on and on, Ignore the bad reviews. And as the for the post regarding a waiter being removed, lies, was there and he wasn’t removed, I have my views on that and I’ll leave that there.

Everything is good. I'm willing to spend more days in the future in this nice place

We paid a lot more money to stay at this hotel, believing it would provide the right care and facilities for my coeliac disease. Before arriving, we were reassured I would be properly catered for. At first this seemed the case - for the first three days we were walked around the buffet by Rashid, who initially was helpful. On the third night, another chef walked us around and showed me the fish that said grilled and marinated, told me it was gluten free, and safe to eat. I trusted this, only to realise the moment I put it in my mouth that it was fried. I knew instantly, started crying as this was my first holiday since being gluten free and i had done so much research to feel okay, and yet soon after I was very unwell. We double-checked with three other chefs who all looked unsure, asked around, and then insisted it was gluten free, but it clearly wasn’t. I spent the rest of my holiday sick with diarrhoea, vomiting, fever, flu-like symptoms, and fatigue. We raised this with TUI, who then communicated this with the hotel. The only options we were given were to have food sent to our room or meals prepared by the second head chef. We decided to go down to the buffet to have the latter. However, from then on, the service changed dramatically. No offer of this, no one showed us around the buffet anymore. Rashid in particular became dismissive, I had to go up to him when he was behind the counter, he watched me reach for an item and turned away, so I if I asked if it was gluten free and he just went no and walked away. Again with other items he’d just say “yeah” or “no” without checking and then turn away. Considering how ill I’d been, this lack of care was shocking. To make matters worse, the allergen labels on the buffet are wrong and misleading. Staff themselves admitted this, so they are of no real use. For anyone with coeliac disease or allergies, this makes the buffet unsafe and stressful. The entertainment was also unreliable, with activities advertised weren’t running. We tried to do soft archery; it wasn’t on. We collected tennis equipment from reception, went to the courts, and were told we couldn’t play. The only saving grace was the waiting staff, who were consistently attentive and kind. One older gentleman, who I believe was the head waiter and usually wore a light blue shirt, was outstanding (sorry we didnt get his name). Even after my gluten incident, he tried to help by showing us around himself and always made us feel welcome. Sadly, these positives were completely overshadowed. For the amount of money we paid, the holiday was a huge disappointment. The mislabelling of food, lack of care from the chefs, and the fact I was made ill ruined our stay. I would strongly warn anyone with coeliac disease or food allergies to avoid this hotel.

We visited Tikida Gardens a month ago now and have taken my time to write this review as wanted to put something meaniful as it deserves so much praise. I have read many reviews on this hotel before I visited and do so before any hotel I stay at. I can honestly say this is one of the best hotels I have experienced escpailly with the price. Please don't waste your time reading all the negative reviews, as lots of them are a complete lie or are not factual. The service is the best I have recieved with all staff being so friendly and making you feel so welcome and nothing is an issue for them. The staff take pride in their work and will do anything they can to help. I cannot fault the food. Everything is fresh, hot and restocked regularly. There are many options, including traditional Moroccan food, beautiful salads and English food like pizza and chips. Themed nights with kebabs, burger and my favourite the gala night with lots of sushi. My Mother-in-law is gluten free and vegetarian, which can be very difficult at an all inclusive hotel. She spoke to the head chef Rashid who showed her what she could eat from the buffet. They also were able upon request to make her seperate meals such as vegetarian and gluten free pizza, pasta and falafal. The chef also made our whole family meals not on the buffet, and he did not expect any money in return for this. I have seen some people leaving reviews complaining about the food, but if you ask the chef's they will make you something you like straight away. It was my mothers birthday during our holiday which we informed the hotel prior to our holiday. They made sure to put a note in the room my mother was staying in to see the head of the restaurant on here birthday. When we came in the table was decorated and at the end a cake was brought out and a happy birthday done aswell which was a lovely touch.. The rooms with lovely and very clearn and modern. Very good aircon especially as had the ceiling fan. The clearners were so friendly and very attentive to making sure the room was spotless everytime. The facilities of the were also great with tennis courts which can be booked which used a few times during our stay with the hotel staff making sure the pitch was flat every morning. French Boules area where you could ask the pool staff at the hut to get the boules from them which was nice to play on your own if wanted too. Small football court. Table tennis with ball and bats left out which was also nice as didn't have to worry about asking. The pools were amazing, we sat by and used the main activity pool for our stay and we loved it. Nice to have some music on and if you didn't want that you could go to the quiet pool instead. You are not allowed to eat by the pool with some guests choosing to ignore that even though it clearly states that upon entering the restraunt. The gym was also very nice but was a shame it didn't open earlier but that is run through an external company to the hotel so like again not a reflection on the hotel. As a last note, the only thing that is wrong with the hotel is clearly some of guests whom visit as for us there were no real complaints. The only gripe is it was very difficult to get the cabana beds as had to be up prior 6am which we did not do even though it states not to put any towels down before 6am but that is not a reflection on the hotel as this happens in most hotels.

Cons: La bouffe c le pire all inclusive que j’ai testé en terme de buffet

Now that we have been home a day I want to make everyone aware of an incident that happened during our stay. On our first evening one of the waiters (Larbi Amedjar) came straight across to my wife at dinner, pulled out his phone and showed her a picture that he'd downloaded off my wifes facebook of our 15 year old daughter and demanded to know where she was. My wife made it very clear that she was a child however, at breakfast the next morning he carried on demanding to know where she was. We complained to one of the Tui managers who pulled him outside for a chat with us and made him open up his phone gallery. He had downloaded several pictures of our daughter, one of which she was VERY VERY young in. Obviously we were appalled and couldn't believe what we were seeing. To their credit the restaurant manager and Alana the Tui manager did their very best to handle the situation and the waiter was removed for the rest of our stay. I think future guests need to be aware though incase he is back at work in the future.

Ignore any negative reviews. We stayed at the Tikida Gardens for a week in July 2025. The staff are amazing and cannot do enough to help you. The All inclusive buffet has a great selection of dishes for every meal. Some reviews say you need to be up at 6am to get a sun bed, this simply isn’t true. People do reserve poolside beds and cabanas early in the morning but there are still plenty of empty loungers when you go for breakfast. There is an entertainment programme with activities such as darts, pool and water polo during the day. The evenings also have an entertainment programme with things such as quizzes, karaoke, white night and a Moroccan night. We enjoyed our week so much that we have rebooked to return in July 2026.

We absolutely loved this hotel! There was five of us staying (three of us in our thirties and two in their fifties) and we all enjoyed it. The food was an absolutely highlight as well as the beautiful site. We stayed for two weeks and didn’t get bored. All the staff from the people serving you breakfast to the bar staff to the cleaners were so friendly. We did tip a few at the end. You do need to get up earlieshfor cabanas but we never had a problem. Air con is a little weak so if you do get hot, bring a small fan. We didn’t have any trouble. The entertainment was great and we really enjoyed daily aqua fit. The Moroccan entertainment guy was especially fun for this! I loved Nicole’s yoga classes in the morning and did them most days. Samira was fantastic at the spa and my husband and I really enjoyed the massage package for two (around £75). In terms of excursions, we booked history tour, 4x4 atlas mountain tour and the camel ride and dinner one. I’d 100% recommend the camel ride and dinner. The rest were still good. You are safe to get the hotel provided shuttle bus into the Souks- we didn’t find the sellers half as bothersome as we though they might be- just learn how to say no and walk away if you’re not interested. Thank you for having us- we would visit again!

We had a wonderful stay at Tikida Gardens and I can’t speak highly enough about the staff – they truly make the hotel what it is. Every member of the team goes above and beyond to make sure guests are comfortable, and their hard work shows in how immaculate and spotless the hotel, pool, and dining areas are. The pool area is lovely, though like many resorts, some guests get up at very early hours to reserve sun loungers. That said, as a couple we never struggled to find decent loungers at around 8am each day. On the occasions when we did activities in the morning and came later, we still managed to find a pair without any real issue. We also noticed that many people start leaving the pool between 4–5pm, which actually turned out to be a great time to pick up a cabana bed or loungers closer to the pool, especially since the sun is still shining until after 7pm. There’s a good variety of food each day, with some staples always available and the proteins rotated nightly. The fresh salad ingredients and pre-made salads are good, and the fruit selection is also varied. The pasta and omelette stations are lovely, with food cooked to order right in front of you. Proteins ranged from chicken, turkey, pork, and beef to seafood options like salmon, fried fish, and prawns. There were also always delicious roasted vegetables, rice, and couscous to accompany the mains. I was sceptical based on previous reviews, but as long as you’re willing to try new dishes you’ll be fine. I also think as a vegetarian you’d have plenty of options too. My partner has a “beige diet” and he enjoyed pizza, fries and pasta a lot of the time. This is reassuring as an option if there’s nothing you fancy on a particular day, or if you also enjoy beige food 😉 Overall, we really enjoyed our stay here and would recommend it to anyone who is interested.

What can I say another great stay at this hotel I have now been 7 times in over 18 months and never once seen anyone ill with food poisoning, I have seen plenty people coming in with take out from other places so maybe that's the problem. We arrived and straight away the reception staff recognise you from previous visits a welcome drink was provided and all checked in with oil 10 minutes our room was not ready but since we had arrived at 10.30am and had asked for a specific rommwas not a problem a qui change into shorts and off to pool , plenty of sunbeds were available and we waited till the text to inform room was ready, The room was up to the usual standard yes they are beging to look at bit old but still clean and tidy the air con was working so room was nice and cool. The food was as usual great and if anything you don't like the chef Rachid will do his best to cook something for you, drinks are fine the wine is drinkable. Yes the staff are very friendly but they are not doing it just for tips they really are happy to help if they can but do not expect tips but are very grateful if they do but the service does not alter either way. The clients are hotel are all friendly and you will make many new friends we had arranged to meet a couple from last year and there were quite a few who had done the same thing. The entrainment staff do there best yes it does finish at 11pm which is a shame but you can sit and chat outside for as long as you like. Overall another first class visit can't wait to be back in a few months all I will say is ignore the negative reviews everyone has a different views on a hotel give it a try you will love it

In my opinion this is not a 4 star resort. Lets start with the negatives. Sunbeds and loungers are a nightmare! you have to be up at 6am to reserve one. On holiday who wants to wake up at 6am! The management urgently need to review their policy and allow people to come in their own time and be able to have a sun bed in a decent place. Food - Very repetitive and not much options. The snacks that they advertise at 4pm is the lunch left over! no theme nights or special dishes! if you are ere more than 10 nights good luck! Rooms - Very spacious but very basic. No mirror apart from the small one in the bathroom, no shampoo, conditioner or hand soaps. Towels are thin and rough. Entertainment - Very average not enough space for people to sit - Best night was white party Onsite restaurant - Al a carte restaurant very basic Lets go to the positives Staff - all the staff are attentive and helpful, you can always ask someone for help Clean - The resort is extremely clean and staff work hard to maintain this Location - good location I wouldn't come back again, although the hotel is beautiful it doesn't match the rest of the services you would expect from a 4 star. There is no presence of any management on site and information on the hotel given at check in is nil. We tried the spa, which was average. Best tips - Go to mohamad shop outside of the hotel much cheaper and value for money on excursions. don't have a pool view room can get noisy, wake up at 6am to get that sunbed!!!!!

On arrival there was a lot of people there to be signed in and reception although very helpful in explaining everything was very slow and did need more people on to help. The service was always very friendly and efficient especially in all the bars and restaurants. The food offered each night was both varied and tasty so no problem having nice meals The rooms were kept clean and the beds were very comfortable so a good nights' sleep was assured.The evening entertainment was the only let down as this was distinctly amateurish and could be improved greatly!

We came here for 2 weeks in july weather was very good the aircon is not up to standard for the extreme temperatures of morroco, The hotel it self is clean but 2 star at best,our room overlooked the quiet pool nice room the cleaner was very polite and always cleaned to a good standard,The food was not good at all very repetitive and at times only warm was a few people with upset stomachs be it the food or water? also be prepared to get up very early for a sunbed,we wouldn't go back to this hotel the staff were only after tips we felt ignored when going for food...most times didn't even get offered a drink the staff obviously had there favourite guests bending over backwards for them while ignoring others.

Food repetitive sunbeds and loungers are a nightmare unless you want to get up at 4 am no thanks on holiday now at medina gardens wow what a difference I would give this hotel 100% complete opposite to tikida gardens

Hemos estado dos amigas, habitaciones muy cómodas y limpias! Instalaciones inmejorables! Atención del personal bar, restaurante y piscina impecable! Se proponen, a diario,muchas actividades, ( Yoga, pilates, acuagym, actividades de ocio nocturnas, etc) Las comidas muy regulares para nuestra costumbre! Ahora que puedes comer y beber durante todo el día!Gracias a todo el personal por vuestra dedicación y amabilidad, nuestros vecinos y amigos!!! Suerte!!

We thoroughly enjoyed our stay at this hotel. Even in the August heat, the pools, drinks bars and air conditioned building made this a really enjoyable stay. They were also great on our last day as they allowed us to carry on using the facilities for the day as we had a late flight. Staff were kind and courteous. Some of the buffet offerings became a little repetitive, but overall good options of food.

Excellent service and stay. Nothing was an inconvenience for the hotel. We also booked excursions through the reception and 2 very good trips. Would definitely go again.

We had a wonderful holiday here. All staff are friendly, welcoming and respond quickly to needs. I really couldn't fault the hotel. The cleaners were lovely and did a brilliant job on our rooms. The food was wonderful with lots of vegan options available except for cakes/desserts. It would be good if they could create a vegan dessert and label it clearly. The restaurant staff are so welcoming and nothing is too much for them. The grounds were kept beautiful by hard working gardening staff. I had two treatments in the spa which I loved, a Hammam treatment and a massage. They were wonderful. I went on the TUI half day history tour which I would recommend, although when I was there I was half regretting not signing up for the whole day trip. I am so grateful to all staff in the hotel for helping to make our holiday fun and relaxing! There is a Facebook group where guests help/advise each other on various queries. I recommend joining it for small queries/information. I would recommend staying here to anyone interested in visiting Marrakech.

I last visited in 2022 when the hotel had just completed it refurbishment and am pleased that nothing has changed. Staff retention is really good here and most staff seem to be very good with guests, nothing seemed too much to ask for. There were few times I had to be up super early to get a sunbed, most of the time there are sunbeds avaliable despite people being up at 6am to mark their spots. The only downside I can note is that food is a bit repetitive if you're vegetarian and cocktails can be a bit hit and miss depending on who makes them. Entertainment has been improved, its lively most evenings - if you want a quiet room don't book anything that overlooks the pools as most Entertainment ends at 11pm. Bring a sippy thermal beaker with a straw stopper. Lots of bees about but, I've never been stung once and this is my 4th trip to Marrakesh. Its the same issue everywhere, they're lucky to still have their bee population. The hotel is clean, the housekeepers are always cheery and very helpful if you need anything extra such as coat hangers (there are 6 in the cupboard).

When reading my review, please always reflect back to the fact that we paid £2200 for ten nights. So in essence you get what you pay for. From booking, the TUI app was excellent in providing all the relevant information leading up to and during our holiday. Check-in at Manchester was excellent. With a slight delay it was a pleasant treat that the hotel provided a small buffet for those arriving late (11pm). In essence, the hotel exceeded our expectation and the fact that TUI Reps are on site is useful, it made us feel safe and were a great source of information. The food was good. It was fresh and there was a variety to suit all. The chefs and waiters always worked so hard to ensure everyone was happy and catered for. The room was ok and we had no complaints on our location in block 4. Quiet, super clean and metres from the pool. There are 4 pools. Our pool was silent, clean, relaxing and exactly what we were wanting from our holiday. For those of you looking for a more vibrant party holiday, there are activities and music by the other larger pools. The hotel seemed to effectively cater for both types of guests. We didn’t engage with any of the entertainment in the evening, or the daily activities or the spa but I believe these were all as expected listening to other guests. The bar area was expansive and the evening peanuts with our gin prior to dinner were a great free addition. A suggestion would be that there is more lighting in the bar and on the back of the bar. It always looked too dark and closed. Acoustic modern chill out music would have been a great addition to add to the holiday vibes. Our only two complaint are…The bar drinks were very poor. Cocktails were made in huge batches and therefore the crushed-ice-style-cocktails were simply water. We only drank gin and wine after seeing and sampling this. More effort could be made to personalise each cocktail. Seeing a bar person make cocktails and drinks is part of the experience and entertainment. I feel the bar etiquette was more ‘service them fast’ rather than ‘serve them well.’ And…check-in at Marrakesh for our flight home l was awful. 3 planes, 600+ people, 5 check-in desks ( plus 1 for hand luggage). Our lovely holiday left us very hot ( lack of effective aircon in the airport), annoyed and flustered after such a relaxing break. We enjoyed our holiday, we got exactly what we wanted from our break and for what we paid we were very happy. Would we return? Yes, perhaps if there was a bargain week that popped up but to be honest there are far more places in the world to see and explore.

We did enjoy our stay and the staff were helpful when issues raised. Unfortunately, one of the rooms we were allocated had dirty bedding and small biting ants in the bed. The staff quickly arranged for the room to be cleaned again, however, during the night the ants appeared again so moved rooms. No issues with the new room. Food was nice. One of our party has a nut allergy, on checking we were informed that meals were all nut free, however, some desserts do have nuts. There are labels above the desserts showing allergens for some but not all desserts. We did not fully trust the labels e.g. one label did not show nuts were used but it was a pistachio cake. More care and clarity on the labelling is definitely needed here.

Stayed for 4 days in July. Staff were all very lovely. Food was fine, nothing special but always could find something to eat. Service was wonderful. Drinks could be better, wine was nice but cocktails weren’t for me. Cheap local spirits. Basic plastic cups poolside. I would class this hotel as a good 3* hotel. Pools were lovely, never had a problem getting a sun lounger but yes it’s true people are awake at 6am putting their towels on sun loungers and don’t come back until 11am sometimes which I think is selfish. Grounds were immaculate, they work hard. Shows in the evening were good, nothing special but nice to break up the evening. AC in the room was good. Zero amenities in the room, only shower gel and hand bar soap. No lotion, toothpaste kits, shaving kits, shower caps, zero. Even after ordering on the app or checking with reception I was told nothing was available. Luckily the shop at the hotel had a razor that I could buy. Every riu I’ve been to has had amenities that could be provided if needed but not here, maybe being 4* and not 5* I’m not sure. Wasn’t an issue just couldn’t bring anything like that with me with only hand luggage and shops aren’t available in Lanzarote airport where we flew from. Sunset at the pool was our favourite part, much more chill and still music on with more choice of sun loungers and Bali beds etc. I would expect this hotel to be cheaper than we paid, but all in all it was a nice stay for a few days break

Fabulous hotel, amazing staff, great food and an oasis amidst the chaotic wonder that is Marrakech. Only slight negatives: The sun bed reservation routine was 6am! Air con poor in restaurants and bar (lobby ok) Many guests didn’t leave the hotel and missed the cultural assault to the senses that Marrakech provides. Day or night, the medina and souks are perfectly safe and incredible; not to be missed. Would 100% return

Having read some reviews I was worried but this was unfounded! Hotel was modern and clean. Staff were excellent and very friendly. They could not do enough for you. Hotel room was a decent size, with a good shower and view over the quiet pool, which meant it was away from the evening entertainment area so could not hear the music/noise from the main pool. TV had two film channels in English (channels 38 and 42). Food was plentiful and lots of choice for everyone. Lots of salads and fruit. Even chips, pizza and pasta every night for those less adventurous. The choice of desserts was amazing - not good for the waistline 😂😂 I was expecting sun bed wars, based on some reviews, but this was not the case. There were beds still available at 10am. Yes, if you have a favourite spot get up at 6am and put out your towels - the choice is yours. You can book late check out (up to 4pm) at reception day before leaving for 650 Durham. You can also change money with reception and there is an ATM. I would recommend downloading the Tui Blue app as it has the daily itinerary for the hotel. There is a shop just outside the entrance, turn left, called Mohammed’s, where you can buy crisps, chocolate, toiletries, cigarettes. You can also book excursions at reasonable rates and exchange money at a better rate than the hotel. Overall, as good experience and will book again.

Another fabulous holiday at Tikida Garden, we love the friendly staff here who now treat us like family, it’s a total relax here, I just enjoy lazy days on my sun lounger reading, it’s so lovely to have such an array of good food to choose from and if you can’t find anything you like the chefs will cook just for you! The hotel is immaculately clean everywhere you go. You can’t put your towels on sunbeds before 6am but after that it’s a free for all, if you want a certain spot then get up and out, get your towel down, have a peaceful early breakfast and then enjoy your sun lounger to just relax and read, don’t be like some ignorant people and reserve a bed and then go out for the day and then come to use it at 3pm ….that’s just not right is it?! The only thing I would like to see at this hotel is pool side waiter service, can you believe you actually have to get up ( well my husband does) to go to bar to get drinks 🍸 lol 😂 If I was being really picky a bit softer mattress would be nice but I can cope, I’ll be back next year anyway!

Hotel tikka garden This is an adult only hotel my 5th time at this hotel in the month of July. We are staying in block 400 the quietest part of the hotel. The rooms are clean bright modern with kettle,hair dryer, mini fridge air conditioned, fan and tv. Loads of wardrobe room to put your clothes and store your suitcase. Food there is a big variety day and night but if you like your British fried breakfast you won’t get that here. The alcohol drinks are strong. The staff will always go that little extra to help or serve you. Making you feel that little special. The gardens and surrounding areas are kept clean and tidy to a high standard The evening entertainment is not that good over the years we’ve been coming to this hotel we have seen the standard of entertainment dropping. We just stay in the bar after the evening meal. It’s more relaxing. I would recommend trying this place out. It’s for the young and old .

We've just got back from a 7-night stay at Tikida Garden and had a wonderful time! I would thoroughly recommend ignoring the ridiculously negative reviews about this resort. To briefly sum up: 🛏 Rooms were very clean and tidy. Maids always did a great job of freshening the room up each day. 🍴 Food wasn't an issue. Always plenty variety and everything was always cooked perfectly. ❄️ Air Con could be considered a little weak by some, but once you actually give the room chance to cool down with the ceiling fan on as well, it's definitely noticeablely cooler than outside! 🎵 Entertainment was different each night. Admittedly some nights weren't great but there were other nights that were very good! We quite like a board game or two, so some nights we just sat in the bar and had a game with a few drinks if we didn't fancy the entertainment. The music always shut off around 11pm or just after then the bar closes at 12 so its good there's a cut-off so things dont go on til the early hours. 🍹 Drinks were good with lots of variety! ⭐️ Staff were absolutely brilliant, especially Yousseff, who looked after us at every meal time and made the effort to come and say hello even if we werent sat in the area he was looking after. Nothing was ever too much trouble and there were always smiles, jokes and laughs from the staff. ☀️ Sunbeds and Cabana beds did get reserved but we had no issues in finding empty spaces. On most days we actually managed to find spare Cabana beds considering July is peak season. 🔵 TUI Reps were very helpful and on hand from the stand in reception from 9am - 4pm each day if you needed them. Honestly, it was a brilliant stay and we really encourage people to not listen to the negative reviews about loud music, food and sunbeds. I would also say, as long as you are SENSIBLE about keeping up your fluids, drink plenty of water and don't spend all day just drinking alcohol in the boiling hot sun, then you won't get any tummy issues... It's common sense really 🤷🏼‍♀️ Would definitely recommend this resort! 🌴

Very modern and clean

Cons: Aircon in room was rubbish and definitely wasn’t cold

First class staff Reception and check in really good showed to our room by the porter who explained everything in room. I will start with Oumayma on reception who was so helpful throughout our holiday with everything we needed, thank you for helping us with all the small notes for tipping, there were helpful staff everywhere but will mention just a few, Mohammed and Amid who served us breakfast and evening meals thank you both, the three in the bar who looked after us Abderrahman Anas and the lovely Hassana thank you all. Our cleaner Jamillar who kept our room spotless throughout 370. Sun beds around the quiet pool was the only downside if you weren’t down by 6/30 no chance. The Gym was of a very good standard with Saide always on hand to help, the manager should be very proud of all his staff. The gardeners kept all the grounds manicured to a very high standard. All in all a very nice week away thank you all we will be back one day. Entertainment good but the second part of our week was so hot to sit outside so stayed with air conditioning inside Paul and Cheryl

We have just spent 10 nights at this lovely hotel. We arrived and were greeted with a welcome drink and speedy check in. Rooms are well decorated and a generous size. We also had a lovely view of the pool round the back which has the swim up rooms. The room was well cleaned every day. We absolutely cannot fault the grounds and feel that these are kept exceptionally clean and tidy by the grounds staff. We were incredibly impressed by the pool staff as we watched them most days help move sun lounges and put up parasols for people struggling. They were never far away and always offered to help before being asked. The pools are beautiful and we loved sitting by the pool with the day beds as it allowed for a middle ground of music from the main pool and the enjoyment of the jacuzzi. We enjoyed the evening entertainment and were impressed by the offer. A pool party during the day with a foam machine on a Friday and a pool party at night on a Monday. There were also great live singers and karaoke, which guests got incredibly involved in. We didn’t participate in day time activity (apart from the pool party) but the offer was there. Not pushy at all! We used the gym during our stay. It was good for what we needed but it was absolutely boiling in there and it doesn’t open until 9. We also took the free shuttle to the markets, which were definitely an experience and worth doing. Make sure you book the shuttle as we didn’t know this! We felt that the food was a little limited in choice at times and lots of similarities between lunch and dinner, but it was good in quality. If you have a varied diet, I am sure you will find lots to choice from. The al la carte was lovely and we would definitely recommend booking a visit during your stay! They do expect a tip in there though. Throughout our stay, we were waited on by Abdelghani on the right hand side of the restaurant when you walk in for breakfast and lunch. He was brilliant and made our experience so much better as he kept our drinks topped up and our plates cleared. We hope the hotel realise how great he is! There was also a manger named Rachid, who was also incredibly helpful and always asked if we were ok. He is also an asset to the hotel. We had lovely fresh omelettes most mornings and enjoyed the freshly made pasta of an evening. We would definitely recommend this hotel. It is good value for money and with a few more food options, it would become even more of an incredible place. We have been to Agadir but preferred our time in Marrakesh for sure and the weather was 10 x better!

What a fantastic hotel this turned out to be. Beautiful hotel and grounds with amazing staff that looked after us from the minute we arrived. Sunbeds - I would ignore the comments about sunbeds as we never had a problem and there were always sunbeds available. Food - was good but did lack variety but isn’t that the same at most All Inclusive hotels? Bedrooms - kept immaculately clean by the maids, beds very hard so ask for a mattress topper. Bar - staff were amazing and quickly remembered what your fav tipple was, this made for very personal service. Had the best time and would easily consider rebooking another stay at this gorgeous hotel, might make it 10 days next time as a week wasn’t really enough 🥰

The hotel itself is beautiful and the atmosphere is amazing. Food was a bit of a let down as I have stayed in Riu hotels in the past and was expecting the same amount of options however there isn't a lot to choose from really and it tends to be the same food. The A la carte food was really nice. Drinks wise you can get some bar staff which make them lethally strong and the alcohol isn't branded, my recommendations for the drinks would be the Pina colada,Martini dry with lemonade and the vodka sun. Pack a hand held fan for your trips. Outside of the hotel there is shops where you can get crisps,chocolate and drinks.

We came as a group of 4 and had the best time. All staff are so lovely and friendly, they definitely make the holiday! Special shoutout to Mohammed (wears a white shirt at breakfast and dinner) he remembered our names and served us in the restaurants every day. He went out of his way to ensure we had the best holiday possible, even sending a bottle of champagne to our room! So thank you from Darcy, Charlie, Lucy and Kien. The food is great and always fresh, especially the salad. One thing I would say is we wish there were more drink options as a lot of the cocktails were really sweet as it was mostly fruit juices! And would be so nice for there to be a snack bar after 10pm as there is nowhere to get food between 10pm and 7am. But I cannot fault anything else!!

2 week stay from early July 2025: Pros: Bar staff are great friendly and good drink maker's Food quality is good and hygienic throughout the stay Pools are clean and decent sizes for the amount of guests Rooms are cleaned to a good standard and nothing in ours was broken Bus into Marrakech is highly convenient and gives unlimited travel opportunities for free. Cons: Entertainment is poor, we stayed 14 nights and saw the first 7 nights and didn't enjoy any of these. The next 7 were repeats so we avoided all together. The reps are kind and enthusiastic but not entertainers and some little money on getting better acts and presenters is most needed. Sun beds - just enough for all to have one but the 6am no reservations rule is flouted by their own staff!!! We saw multiple bribes given to pool staff who then reserved beds before 6am and removed others. This is really discouraging and shows the staff as a whole at this resort are lacking in certain areas. Food variety - I'm vegetarian and I appreciate fake meat doesn't exist in many places. After 6/7 days however I was so sick of the same vegetables over and over. If you have any dietary requirements or restrictions I would count on this hotel being one for you. Tipping - if you don't tip the waiters/waitresses then be prepared to hear about it. We were going to tip on last day as we thought sensible but were continually asked almost daily if any "gift" was forthcoming at almost every meal. It just made dinner particularly something we wanted to avoid. This has to be sorted by Tui ASAP in my opinion. Front of house staff - We saw members asleep throughout the day in reception!!!!!! I appreciate the hours may be long but it showed as some staff really couldn't be bothered as shown when we attempted a room change due to being given a shared balcony (this is craftily hid in TUI's listing), us having to wait and eventually stuck with it. Overall we won't return and wouldn't pay more than £100 a day per person as it isn't worth it. This time we paid just shy of 1k per person for the 14 nights and think that is the limit of what we would do.

This was a very mixed trip as the hotel holds many positives but also a number of huge safety and hygiene concerns and negatives. This was especially disappointing as we were informed when booking this holiday that TUI Blue hotels were above the rest this was quickly disproven. The hotel has largely the same problems which seem to be recurring time and time again by multiple guests however these are disregarded by impertinent staff who sadly destroy the reputation of the hotel. The first concern we were met with was when we initially entered our room. This was not a good way to start our stay. As we entered the heat hit us immensely. Somehow our room was warmer than outside which seems impossible in Marrakesh. The air con was already turned on as cold and as fast as it could go however the room temperature was still 29° which is far to hot to get a good nights sleep! As it was around midnight we decided to confront this the next morning where the reception staff who wore a face of discontent responded saying they’d send someone to sort it. This was never the case and after multiple encounters with hotel staff our room remained a sauna throughout our holiday. When we talked with other guests many repeated the same or similar story as ours. Furthermore, there was one main issue which plagued the hotel. The entertainment. On the hotel app it was supposed to finish at 10:30-11pm but this was never the case. Every night you could guarantee to be listening to deafening noise until at least midnight. After our first night we confronted this with the TUI Blue manager Alana who suggested at the welcoming meeting to speak to her if we had any problems. This was clearly just words as when we approached her she was dismissive and reemphasised that they as a team enjoyed the entertainment. Shouldn’t the hotel be based around the guests not the staffs own enjoyment? Especially when people have payed around £3000 for their holiday. We did not mind the entertainment occurring as they have to suit everybody there however it was overwhelmingly loud, I have attached videos so you can hear how loud it is as if you are having a private preformance on your balcony from inside your room with double glazed windows. Our room was on the opposite side of the hotel to the entertainment and it was still too loud meaning you could not sleep till it was over. We tried moving to the main bar or reception however you couldn’t even make out what each other were saying when we were sat only 1 metre apart. There was even music on inside the bar which we were totally unaware existed until the entertainment finished as it was that loud. The next day we approached the lady who seemed to be in charge of the entertainment,Nicole, as Alana was off. This was a mistake as we left the conversation only insulted. She rudely replied to our request for them to turn the music down slightly so we could hear each other questioning in a sarcastic manner if we usually went to bed at 9:30 and laughed. This didn’t resolve the issue and seemed rather petty although she told us to speak to the hotel deputy manager if we had any concerns. Therefore the next day we spoke to Hamza the manger who reassured us that this would be changed and he intended for us to have a good holiday. This was again false as nothing changed at all and it seems as though staff don’t know how to resolve issues and also don’t care for the guests needs. This was confirmed as on our final day we spoke to the TUI rep Ayoub to see if it would be possible for the hotel to make us a sandwich or something as we would miss dinner for our flight but we also had a long car journey after our flight leaving us 12 hours hungry. He told us to use the snack bar which was open till 4 however we didn’t leave till 6:30 and in previous days we witnessed the snack bar with no food at this time. When we informed him of this he told us “it is what it is” this is actually laughable as the rep is supposed to resolve issues and improve your stay however he seemed totally incapable and out of his depth. We did go to the “snack bar” on our final day and had the choice of some cold chips or stale croissants which is hardly a meal. This next issue hugely concerns me after the working in the catering industry myself. Firstly, the range of food was minimal and had barely any Moroccan dishes and basically consisted of pizza, pasta and chips which is not dissimilar to a school canteen. This did not only occur on one night as the food at the hotel never rotated or changed making meals monotonous as you were left with pizza and chips for every meal. However more importantly there were a few tagines around a stove area which was covered in old charred food which left a disgusting sight. These dishes were clearly flash fried to keep up with the demand however this left guests eating RAW MEAT! (Including chicken) This is absolutely disgusting and perhaps gives an insight to why our whole family was left feeling severely unwell with stomach cramps and sickness. After eating this I saw there was a vegan option which was cooked in the same pan as a meat tagine without being washed. This leaves me thinking the small amount of vegan food should not be labelled as vegan as it all came into contact with raw meat. Additionally, in the restaurant one night an independent review team were in the hotel and gave out forms to fill in to some guests. We witnessed a guest fill in a form and leave it on there table to go and get some food and when they returned they were met by an aggressive waiter demanding that he changed the review to make him look good even though his service was poor. He then followed them around the restaurant. It is needless to say this was highly unprofessional and simply rude. Many staff in the restaurant areas were overly attentive as it was clear they were all arguing over tips. It was overbearing leaving you to dread mealtimes especially for women who they gave bizarre gifts which left them feeling rather uncomfortable and objectified. It seems like you are seated in a particular member of staff’s section and from that point on you are “their customer”. If you then choose to sit elsewhere, the staff will actually argue amongst themselves accusing each other of “stealing you”. This happened on multiple occasions. It led to us feeling uncomfortable. On our final night there was a pool party involving alcohol. Baring in mind I am 6’2 and the pool was up to my neck in certain areas this seems dangerous as there was no lifeguards and only Thomas and Jose who were incouraging drunk people to do headstands at the side of the pool which seems rather immature and unsafe. It is a miracle nobody drowned as it was a state of chaos with nobody in charge and just excessively loud music and foam for the pool. The pool itself also had many sharp and dangerous edges where it hasn’t been constructed properly leaving me and other guests cut and injured. In the quiet pool there is loose electrics where a light is attached also adding to the danger. If you wish to get sunbeds you must wake up at 4am as people sleep outside to make sure they get their cabana or sunbed. You don’t wish to get up early on holiday but you had to lean into this culture or be left without a sunbed as there wasn’t enough. Many guests commented on how poolside staff requested money off guests to reserve their seats for them. The lady next to us witnessed them moving some peoples towels to the ground to put their customers towels on their sunbeds. This is totally unacceptable and should be looked into by the management of the hotel as staff are encouraging the culture of fighting over sunbeds. Most of the sunbeds available are somewhat broken meaning you have to be extra careful when sitting on them so they don’t collapse they are also very uncomfortable with metal bars across the backrest. As we left the resort we requested at reception to change our Dirhams to pounds as it is a closed currency. On multiple days we watched people do this however the lady replied saying she couldn’t so “spend them or get a rid of them” with some animosity which was totally unnecessary and proves again there is no customer service at this hotel. Finally, on the bus the rep came on to ask and push for for good reviews and to use their names in review which if they had done their jobs properly they shouldn’t have to do. It is sad as Marrakesh as a city is beautiful and many Rui hotels are to a very high standard and the aesthetics of the hotel were impeccable perhaps leading to the 4 star rating however I would say many of the issues raised bring this hotel to around a 2/3 star with a 4 star price to go with it. Overall, I wouldn’t recommend this hotel to anyone unless you wish to leave with food poisoning, being harassed by staff and a banging headache.

Very clean! Great food! Free shuttle bus service into the city which was brilliant! Lots of classes and activity’s you can get involved in all day!

Cons: They allow people to reserve sunbeds all day by keeping their towels out. People were getting up at 5.30/6.00am to put towels down. The room sometimes smelled of sewerage. Having to spoken to other guests, it seems to be a problem that many were having.

We have just come back from a lovely week at the hotel. The hotel is beautiful and kept clean. All the staff were friendly I was worried about the food after reading previous reviews, but I have to say we enjoyed the food and there was plenty of variety. We stayed in 300 block and the air conditioning was fine it worked and kept us cool when in the room. The Tui staff were all friendly, and there were plenty of activities for all to get involved. We sat by the activity pool every day and plenty going on around there and the entertainment staff always tried to get people involved. The evening entertainment was good. The only one we didn't enjoy was the Moroccan night. The White Party was a really good night. We will definitely be returning to this hotel.

Hotel was a short shuttle bus trip into main centre of Marrakesh. The hotel was beautiful and it was very clean. The food was lovely. The buffet had lots of choice and the a la carte restaurant was great. What really made this hotel though was the staff. They were so kind, helpful and welcoming - every last one of them. They made the holiday extra special.

Excellent Customer Service and nice pools but air con rubbish other rooms was perfect certain not working.its so hot why not give spare fans.tourist told others they were given some. but many were told we don't have spare by receptionist that put me of and won't be visiting again same hotel.also they don't like giving stuff at night example milk etc for tea you have to go to the bar middle of night.and many tourist were unfriendly rude to others in the hotel.some people couident use swimming pools they wanted or they have so many come everyday sun beds were taken no proper layout unless u want asked.

Me and my partner have had a thoroughly enjoyable holiday. Lovely room with good air con, a few people's Aircon wasn't as efficient and our room was in the 300's. We met a brilliant crowd of people who liked having a good laugh, the entertainment should go on until Midnight. The pools were beautiful and the staff are absolutely superb! We've had a wonderful holiday and haven't ever planned on returning to the same hotel twice but this one may well change that. I would suggest to book your excursion on get your guide as it's a lot cheaper than using the hotel.

So we went back. This time July 2025. As this is a second review, I’ll treat it as more of a follow up review. Once again, greeted with a cold drink. Check in was swift. The restaurant was still open this time so that’s a result. Hot food. Bags were taken up to the room by the porter. This always makes for an awkward experience, expecting a tip for wheeling my bag 25m and I’m sure he doesn’t work there on a voluntary basis. He was literally standing in the room staring at my pocket and almost wouldn’t leave. There are 4 pools at this hotel and the well maintained grounds continue throughout. The grounds workers are always busy keeping it looking great. WiFi throughout the hotel and is decent enough to get by. The room was nice enough. The beds are still absolutely solid though and start hurting your hips after a week! But the rooms were kept clean every day and no issues. Air con worked as well as the centre fan. The pools have varying different activity levels. The main pool has music and some games throughout the day. The smaller pool has the bar right next to it. You can still hear the music but it’s a calmer pool. There is the pool round the back of the hotel which is quieter again but it’s a trek to the bar. The bar staff are brilliant. Same staff as before, Mohammed and Hicham. They’ll start remembering your order and it’ll be poured before you reach the bar. The choice of drinks is standard as you’d expect at an all inclusive. The drinks are fine, they have alcohol in them. “Lovely Jubbly!” Breakfast and lunch is served in the restaurant by the pool. Again, the staff are great and Mohammed is always there with a smile on his face whilst running a manic restaurant. The food choice for breakfast is standard, continental choice, fruit, yoghurts as well as hot choices like fried eggs, omelettes cooked to order, sausages and bacon. Lunch is much the same, normal all inclusive buffet with tagines, salads, chips, meats, pizzas and all sorts. If you’re vegetarian, be aware they seem to mix the use of utensils when serving. I’m not, so it didn’t bother me. Dinner is served in the main hotel near to the Zanzibar bar. Again, similar to lunch but they tend to have themes, Chinese, kebab etc. plenty of choice even for fussy eaters. The Zanzibar is a nice place to sit. Ask for nuts and popcorn as a snack. They do drinks at extra cost outside of the usual menu. We tried the Culinarium this time around. A Moroccan food experience. It’s in a quieter restaurant but you’ll have to book when you arrive as it gets booked quickly. An A la carte option which lets you try some interesting dishes. Worth a go! Sunbeds. This time it was different. I assume it’s because we went in peak season as opposed to October. The signs ask guests not to put towels out before 6am. This is generally ignored and you can hear the hotel doors going at all times in the early hours for people to sneak down and reserve their beds. One couple I assume paid a Pool worker to do it on their behalf! This time, we heard rumours of security removing some towels but I’m sure that became unmanageable with the sheer numbers! Whacky Races with towels! Nighttime entertainment. This depends on what you go on holiday for. Personally, I’m not interested in the entertainment and would rather a quiet drink. However, there is music on every night. It’s loud and doesn’t stop until 23:00/23:30. Unless you can sleep through anything, it’ll keep you awake. We were as far away as we could be and could still hear it. But this includes karaoke and disco nights. I think there was a bingo night but we missed that. There is a ping pong table by the pool, as well as darts board and tennis courts. There is a spa but we didn’t use this. There is a gym which is one of the better hotel gyms I’ve used. Kitted with Technogym kit, it’s clean and it’s decent. Dumbbells, weight machines, smith press and treadmills. Plenty to keep you going for the week. Take a towel and trainers or you won’t be allowed in. Would still recommend and will still consider coming bsck. Perfectly fine for the money.

Cons: The guy that works in the gym, even though there are like 3 machines, insists yiu have a towel before you work out

Ali the photographer is one if the loveliest and kindest staff members at RIU Tikida gardens. He took the BEST photos of me and my boyfriend and took great care of us. If you are visiting you MUST find him or ask for him, he is just the best. 💕

Ali is the best photographer I have ever seen. Amazing energy and made our trip. We will definitely be returning just because of Ali the photographer. This man deserves a pay rise I have never experienced customer service like it !!!!!!

Had the most fantastic week away and I’m so glad my partner and I booked this place! Incredible food, accommodating and very polite staff, always clean and tidy, the hotel worker called Mo was so lovely and always put a smile on our faces. I loved that our room was only a short distance away from the relaxation pool, they have a total of 4 pools which gives you a lot of option to choose from. Only thing I think needs some improvement is that the beds were quite stiff and slightly uncomfortable which they could look at changing.On our last evening my partner and I had beautiful professional photos taken by Mo “the guy with the dreadlocks” he certainly knows his stuff! If you’re staying here you must have photos taken by him. It’s definitely a holiday to remember and I will 100% be coming back.

My third trip to this hotel and as always it’s been a great pleasure, there’s a main pool and then three more quiet ones which we preferred to stay by. Food is mostly the same for breakfast lunch and dinner but good quality. Rooms are lovely but beds are a bit stiff and something they could try and change but overall the stay was great! A big thanks to the hotel worker Mo who has the best hospitality ever! always smiling and asking how we are doing, also Mo the photographer with the deadlocks who took some amazing photos of me and my partner we were so pleased with them.

Had a great stay in this beautifully maintained hotel. Booked through TUI, transfers from the airport were smooth and safe. The hotel is only 20mins away from the airport which was great as it was a later flight. The staff welcomed us at RIU tikida gardens with welcome drinks before checking us into our rooms. Dinner was still available for us! Our first room was by an exit and the exit door closing woke me up multiple times throughout the night, so in morning I asked to move to another room which was in a quieter location. The reception staff were great and sorted this straight away. The second room was perfect! Clean, comfortable and a lovely view of the pool. The air conditioning was great. All pools were clean and never too crowd. We always managed to get a cabana even tho we didn’t normally emerge from our room until 9:30 - 10 o’clock. Food: a great range of food, I am vegetarian and it was really appreciated that all of the veggie food was labelled so I knew what I could and couldn’t eat. Sometimes a little repetitive but all fresh and plentiful. The TUI welcome meeting was very helpful, we booked one tour through them and another through get our guide. Both were excellent. We got the free shuttle into Marrakesh, the city is beautiful and very liberal, many tourist were in skimpy Western Clothes and drinking alcohol. The people themselves were extremely friendly and polite and I felt extremely safe. Would highly recommend a holiday to Morocco and Marrakesh.

Hotel was lovely and clean staff are very attentive, best one i’ve been to yet, entertainment is amazing through night and day. Photographers of a night are lovely and affordable, shoutout to Ali who made our holiday memorable we spoke to him every night he’s a lovely person and our holiday wouldn’t have been the same without him! If you want to do an excursion i recommend get your guide as we got it about 1/5 of the price that the hotel was charging and we had no complaints :)

This hotel has to be one of the most customer focussed places we have ever stayed in. NOTHING is any trouble to these people. The food is great as are the facilities although the fact that you've to be up by 6am to secure a sunbed in a position that you like but if that's our only gripe then its not a lot..just a little annoying when you get there at 6am to find beds already taken and then the people dont turn up till 2/3pm..just selfish I read that the food was repetitive but couldn't disagree more. There was always a different roast on every night for those who didn't feel they wanted to try anything more adventurous. The service in the restaurant was impressive (thanks Abdullah!) although once he went away, it dropped a little. The staff were constantly cleaning everywhere and seemed proud to be working there. Got the minibus shuttle at 10 am. As we went in a heatwave, the temperature was still 40° at 11:45 pm. so if you are there in extreme heat, consider that. All in all, a fabulous hotel and a really relaxing 11 night break

This is the second time at Rikida Gardens, and still enjoy the place, its a shame that other guest believe in reservong bed for hours and hours without using and the hotel need to tackle this, but the actualy hotel is brilliant

Ash the photographer was phenomenal with taking our photos. He was so polite and made sure that we were comfortable. He was not pushy in the photos what we wanted. He made sure we chose the right photos for us and that we were completely satisfied with them all. I would highly recommend Ash the photographer he was fabulous - Thank you Ash

Just returned from a lovely , very very hot , relaxing week at this lovely hotel . Honest review , would recommend and return , 🥰👍🏻just a few little tweaks needed in our opinion. Firstly on a positive note it really is a lovely hotel with beautiful pool areas and plenty of spaces for sunbeds in all areas , really nice 🥰👌. Beautiful reception and bar areas and lovely rooms . Restaurant areas are really nice , lots of local dishes and always a variety. The male waiters literally can’t do enough for you , so happy smiley and positive and so appreciative of any tips . Restaurant on an evening despite what any FB groups say about the dress code , do require shirts with sleeves in , no smart sleeveless shirts ( ie shirt and top sets for example with collar but no sleeves ) . We were led to believe anything goes ( obviously with the exception of swimwear )which is not the case as one of the management team in the restaurant pointed out to my hubby at evening meal this wasn’t acceptable which is fair enough but the manner in which he did so wasn’t professional at all which we found offensive and belittling . Water is in large bottles which can be stored in your room fridge to keep cool which you will need to do as most of the time the water was warm so it would be nice to know that the water you get from the bar and restaurant is cold as it is definitely needed with the weather being so hot . I had a lovely spa treatment pedicure and manicure , decent prices 👍I would say tho if you aren’t happy with it for example i waant happy with my manicure as in all honesty my young grandaughter could have painted my nails better , however I realised my concerns and the lovely lady who gave me a perfect pedicure soon took over and re did my manicure with lovely results 🥰👍 No complimentary rooms on departure day to book for half an hour as most hotels do so if you want to keep your room on you will need to pay for it until 4 pm . Just 2 female and 1 male showers to shower in down near the activity pool which weren’t the best , no where to hang clothes at and not enough showers . Was told we can’t use spa showers . Reception staff and managers need to learn from the smiley positive hard working waiters and smile more as face to face interactions with them were lacking the happy positive vibes . But on whole would recommend and return , we requested a certain room area and were given this area which was so good and really enjoyed our first stay . 🥰☀️

TUI BLUE RIU Tikida Garden is a lovely hotel with beautifully landscaped gardens. The resort feels like an oasis in the middle of the desert with plenty of activities and a great selection of pools to choose from, this really is an ideal place to relax and unwind - as long as you can deal with the heat! Food was good and plenty of variety to choose from although a little repetitive after a few days of being there, but that's as you would expect in any all inclusive hotel, so not the end of the world! Drinks taste a bit watered down, but hey, still a good selection to choose from. The staff were very attentive and always ready to help with anything you need. Rooms were clean and modern, although the resort may be a little tired and need some TLC. Still a great quality and great value for money holiday. Will definitely be considering returning in the future!

We have been 3 times now to this hotel and are going again in September 2025. All the staff are welcoming and can’t do enough for you.

We had photographs taken by (give me smile studio and the photographer was Ali) he was extremely friendly and very welcoming. I enjoyed every part of my stay and can’t fault a thing the food and staff was 10/10

Beautifull hotel and staff food was great waiter service was excellent our waiters nora and habib were great hotel was clean and pools were great

I am doing this post because all the staff and managers are all brilliant ... but the one's I have added pictures of below definitely go out of their way to make your stay so so comfortable and we have been coming here for the last 4 years and still get the same treatment every time we treat this beautiful hotel as our home from home and all the staff can't do enough for us so well done to all the Staff from our hearts and we will definitely be coming back sooner the better. Ps ... see you all again soon !! This is us with the under manager the last picture..

My husband and I stayed here from the end of the June for our minimoon for a week. The hotel itself was clean and had plenty of amenities that came in handy, but our room did need a bit of an update. One thing I will say is some of the staff in this hotel definitely make it. Massive shout out to Laabi who is one of the restaurant wait staff he is so kind, helpful, and attentive nothing was too much for him and it was genuinely felt that he wanted to make our stay the best it could be. The staff in this hotel work so hard from the pool and hotel bar to the glass collectors they make sure the place is always clean and that you are smiling. The drinks in the hotel are great good variety and staff would have your drink ready before you even got to the bar on a night! There is entertainment every night and can be fun if the hotel guests are a good and fun crowd. It was nice to see the hotel staff join in with the dancing too! The location of the hotel is a bit strange you are very much in the mix of things but also near nothing, the hotel shuttle bus is easy to book onto but make sure you take a fan and water because it is so hot and had no AC but can't complain too much as it is free. The food was 50/50 it tasted nice, but we personally didn't feel that there was a lot of variety especially of meat. My husband and other guests were unwell whilst we were there D&V, we are unsure what caused this, but it was reported to TUI rep and hotel were aware. We did notice an increase in hand sanitiser stations which is good that the hotel was responsive to this.

Me and my boyfriend visited end of June 2025 for 6 nights. We had such a wonderful experience. From the moment we arrived, the staff made us feel so welcome and taken care of. Check-in was available from 3pm, however we arrived at about 11am. They gave us our wristbands and we could use all of the facilities until check in and managed to get us our room an hour early. Everyone we interacted with was genuinely friendly and helpful. I just wanted to highlight a lovely photographer we met called Ali. He approached us one evening and asked if we wanted some photographs taken. We were a bit hesitant at first as we had never done that before but he made us feel very relaxed. He took about 30 photos of us with the beautiful hotel in the background and different poses. Then we sat down and had a look through the photos and actually purchased a couple pictures! They were reasonably priced about £8 for an A5 printed copy. Every night after our mini photoshoot we would see Ali and have chat with him. Ali is such a genuine and honest man, as well as a brilliant photographer. The hotel itself is in a great location, close to some shops and the dessert but still peaceful and quiet. The on-site restaurants were fantastic too — delicious food and a lovely atmosphere. The waiters Muhammad and Habeeb were so attentive and friendly. I truly couldn’t have asked for a better stay. Whether you’re traveling for work, a romantic getaway, or just some time to unwind, I highly recommend visiting. I’m already looking forward to my next visit!

Me and my husband have just spent the last 11 night here celebrating our wedding anniversary and we would both happily come back. The hotel is spotless and the rooms and communal areas are cleaned daily. The option of having 3 pools means you can either join in with the daily activities or completely relax at the quiet pool. The evening entertainment was very enjoyable with a mixture of singers, bands, bingo, karaoke and authentic Moroccan singers and dancers with something for all ages at the hotel. The food in the buffet restaurants did get a little bit repetitive, it always does, but there was always something for us to eat. The only thing I would say is that there could be more options available. You tend to get one chicken, one beef, one fish option alongside your traditional Moroccan option and a pizza and pasta station and for someone like my Husband who has Crohns he did struggle a little bit. However he mentioned this to the second head chef Rachid who from there on out cooked him something from scratch every night to ensure he was eating properly and not eating anything that would flare his condition up- which is way above and beyond. We cannot thank Rachid-second head chef enough for this. On the night of our wedding anniversary, Rachid second head chef had also prepared us a beautiful cake for us to enjoy after dinner and a lovely bottle of bubbly too, which was completely unexpected. Rachid really made this holiday go from great to brilliant and I hope his hard work is recognised. We also had some photos done by one of the hotel photographers- Mo. Whilst the other two photographers could be a little bit pushy at times and constantly asking if we wanted photos, Mo introduced himself to us once, asked if we wanted some pictures and when we said we’d think about it, he left us to it. He took around 30 pictures of us around the stunning hotel grounds and let us pick which ones we wanted and printed them for us there and then. The prices were very reasonable (100MAD) for a 8x7 picture, which is roughly £10 give or take. We must also mention how great of a job Alana is doing at the hotel as the experience manager. We did come across a couple of little niggles whilst staying here, but with one mention of it to her and it was sorted straight away. She’s so friendly and approachable and can tell she really cares for her customers at the hotel. The staff here in general are all very helpful and friendly, always saying hello and ready to ask any questions you have. The staff here generally seem to be happy and it was great to see them enjoy themselves at times with the guests- for example having chefs, glass collectors and management up dancing with guests at the evening entertainment was lovely to see. I mentioned to my husband that it’s something we’ve never seen before and in most cases would have been reprimanded by management and told to get back to work. We’ve loved our time in Morocco and we will certainly be back and will strongly consider coming back to this hotel.

I had a fantastic stay at Tikida Gardens in Marrakech. The hotel is beautiful, peaceful, and well-kept, with friendly staff and great food. A special highlight was meeting Ali the photographer — he was professional, kind, and took stunning photos that truly captured the magic of the trip. Highly recommend both the hotel and booking a shoot with Ali!

It was perfect!

The pool area was lovely and very very clean. The rooms were clean and comfortable. The bus to the main area was very good. Staff were lovely. They went would remember your bar order.

Cons: There was often a very bad smell coming from the drain in the bathroom when we would come back from the pool area. It would come at night aswell. I found the food was a bit samey. It was good but it was samey. Pizza and pasta wasn’t great. Pizza base wasn’t nice and pasta was over cooked. I also did not like that in the buffet the coffee was very a machine with powdered milk. It was not the best but the coffee at the bar area was real coffee and milk.

Beautiful, relaxed hotel , clean rooms, friendly staff, water bottles available , entertainment every night, big choice of food to cater every needs

Cons: People being able to reserve sun beds at 6.00 in the morning and then not using it until like 2 in the afternoon - so they taking space that someone else could have used , because of that, if you wanted a sun bed available you have to get up at 6-7am and go put the towel down

Pools and public areas

Cons: No dislikes

Beautiful gardens. Such lush greenery. Good choice of pools. There’s music but the lively ones and none by the peaceful one. Good to have that option. Loved our room too. Great Moroccan breakfast options. A lovely lady cooked flatbreads fresh every morning. The staff were great, especially the 3 women on reception.

Cons: Minor niggle. The food was not very luxurious. It was perfectly fine but nothing was wow.

It was really clean . The pool was fab . The restaurant staff were lovely . The gardens are beautiful.

Cons: The reception staff were really poor . Our bedroom smelt awful and nothing was done even though we complained 3 times . The food was repetitive. The beds are hard .

It exceeded my expectations, property was beautifully maintained, clean, but further away from the centre so not noisy at night, swim pools were fabulous and staff was amazing. Great food and wine selection

Cons: Nothing

Aesthetically this hotel is gorgeous and we had a lovely stay , but there are a few things that let it down. It was incredibly clean , gardens were beautiful, rooms a decent size with nice beds . Staff were very friendly but in most cases , not all they were a bit underwhelming in their service . Dinner was a frustration to get plates cleared away, any drinks etc etc . I very much got the opinion if you weren't tipping you wasnt get served . As it wasnt due to lack of staff . Unfortunately I am someone who will happily tip for good service but not to get it . Bfast getting a coffee etc very hard work , or they would bring coffee but no milk. Food we came to the conclusion if you are happy to eat all of your meals early you will get a far better experience . It isnt a hotel that provides endless options , although the offerings were ok . However when a lot of better things ran out like desserts etc they just wasnt replaced. We couldnt even get vanilla icecream at 2pm on one lunch and they only ever did the same three flavours. Room towels tiny , pool towels seen better days . Cups etc around pool not cleared away yet you would have a workman fixing things whilst you were sat on your su We were a group of 6 and for the pt

The room and the food are good. The restaurant staff are friendly

Cons: The reception especially the lady with the white hair lacks respect and they never gave me a receipt of my booking. More importantly, because of their pressure to leave the room before the check-out time, I forgot my medicine in the room fridge only after two hours of my leave and they did not reply to my request to collect back

Cons: Season the food a little more but staff was lovely and very welcoming! I’d look into making the beds more comfortable but overall a great stay.

Nice rooms, nice pools and nice staff for the most part. The food was good and the rooms were nice and looked like in the pictures. The location is good, not too far from the city centre.

Cons: The staff at the gym and spa were awful. Rude and unfriendly for no reason whatsoever. Rest of the staff around the hotel were excellent however. The lack of information in the room regarding all the facilities such as breakfast, lunch and dinner times was a bit annoying. Would have helped with a small map or something to navigate around the hotel area.

Pool was nice, rooms comfortable,

Cons: Small cups for the drinks

Check in was fast and good, staff were friendly and helpful including the security staff, there were staff we saw throughout our stay that served us in the 2 restaurants they were so helpful and we personally thanked them for making our stay so welcoming, we had torrential rain on one of the evenings which flooded part of the restaurant and areas within this hotel and we were impressed with the staff and the manager all working together mopping up and clearing up the water as quickly as they could with no complaints, we loved the relaxed vibe around the pool, even though the hotel was full and busy it was not rowdy or noisy and we were never rushed when we had our meals the staff was so attentive and kept refilling our tea and drinks at the table, the choice of food was fantastic, plentiful and fresh. We absolutely loved our stay and we will return to this lovely hotel.

Cons: Nothing negative

We enjoyed our trip very much. But I will say the hotel is set in a less than salubrious area and the entrance to the hotel needs attention very shabby. Once inside the reception area, it's extremely nice. We are of a generation that much prefer not to need to access apps. We think the old ways are much simpler. A map of the resort and a large board with activities displayed by reception is perfectly adequate. We also would have like to extend our stay but it wasn't possible as reception staff can't take any bookings in person. The food at the hotel is perfectly adequate but not exceptional, sadly. The staff are extremely kind and helpful in all the restaurants. The bars not quite so friendly.

Staff very accommodating, always helpful a lovely break!

Only food was good apart from that everything is worst

Cons: Pathetic service Not even a 4 ⭐️ hotel No lotion No shampoo No conditioner No Iron

Generally, I had a good time, and the room was spacious, staff very friendly.

Cons: The whole place is looking very tired, but the worst part was the breakfast and lunch offering, this was very poor. The evening meal was ok, with a good selection. The hotel needs a bit of a spruce, and they need to look at their food selection.

Two of us spent last week at the Tikida Gardens. We enjoyed a peaceful & chilled holiday and would recommend. The staff are helpful and pleasant. The food was nice & the drinks flowed easily, bar staff being swift & professional. In the restaurant we had excellent service morning and evening, from Amin, the best waiter there. Our wine glasses were never empty! The rooms are spacious, functional and clean. Lovely big shower, safe, kettle & decent hairdryer. The public areas are kept clean and pools look lovely, but are freezing cold! The entertainment was low key in the day & you only know what’s on by using the Tui Blue app, which wouldn’t work at all!! Evening entertainment not great, bingo, quizzes, karaoke etc. There is a free bus to the square. We ended up at an artisan craft centre, some lovely goods to peruse & haggle over, with a lot less hassle than you get at the square and bizarre. On the whole we had a very pleasant stay and would go back.

Could do with a few more choices of alcohol. No Prosecco or baileys. All cocktails are prepackaged not freshly made therefore very sweet. Towels. Red changing they were a bit worn.

Friendly staff, good food, nice quality of the hotel.

Cons: Noise in our room from the Zanzibar bar area in the evenings

Lovely and clean, all sun beds are free (including beds and loungers), food was great but not huge variety however morrocan night food was incredible. Towels were very small in room haha and you need to get your towels as early as possible as they run out quick. Staff were lovely and made our stay so special. Would go again!

Lovely hotel, food and drink very good. Some areas need tlc but other than that staff were amazing. Well done RUI

Second stay in four weeks for us. All the staff are welcoming and go above and beyond to make your holiday the best it can possibly be. The Riu Tikida Gardens is like a home from home for us and the staff are like an extended family. Small issue with Room but was managed very quickly and efficiently. Food amazing as always plenty of choice and cooked to perfection. Third trip booked to go back before leaving.

Breakfast was what you would expect in an AI. Omelettes always my fav & they did not disappoint. They did these square breads that they fried - delish! Tasted just like the hot donuts you get at the seaside. Lunch and dinner were again good for AI. The special dinner in the Moroccan restaurant was a nice change, book early as they get full. One word of warning, if you want "special" attention from the waiters tip them on your first night, then they'll keep refilling your wine glass. If you don't (as we found out) you have to keep asking for it to be filled. It became a bit of a battle of the wills in the end!! Until we found one waiter who was really nice despite us not tipping him. So the following night we did - he earned it :-) The pool areas were great, always very clean and sun beds were great, especially the sofas. Entertainment was good every night. Cocktails were mainly VERY sweet & I couldn't taste the alcohol. My husband had a few gin & tonics & said he couldn't taste the gin once!

Cons: Waiters that were extremely friendly when you first walked in then totally ignored you the next night if you hadn't tipped them! Beds were VERY firm. I actually ended up with bruised hips after lying on them for the 2nd night.

The food, for an all-inclusive, was excellent. Overall, the staff were all very accommodating. The public areas, both inside and out, were kept very clean. And hotel security was good. The location was a little far from the centre, in an area typically Moroccan, which gave a feel of the real Marrakesh.

Cons: The shuttle, to the medina, could have either a greater capacity, or greater frequency. You had to book at least 2 days in advance to be certain of a place on the bus.

Really lovely hotel. Decorated very tastefully. Lots of sitting areas if weather poor. Pool areas stunning .... Water very cold but doable! Two different buffet venues for different times of the day - really lovely. Food good for all inclusive. Service usually good. I suggest you tip well at the beginning of your stay & try to sit in the same area of restaurants. Helpful reception. Loads of parking - but don't hire a car! We drive everywhere but just not worth the hassle here. Ask for a room with afternoon sunshine. Top floors have solid walls. 1st floor glass balconies. Definitely stay here again.

Every thing was fantastic, lovely food great staff and entertainment.

Cons: Nothing

The pool are was okay

Cons: It was dead, I booked a retirement home to celebrate my birthday. The drinks were premade in a jug. You had to pay if you wanted a glass of champagne. There was no entertainment at night. No service at pool, you had to go and get your own drink and in the buffet. The food was ok, we left the resort everyday for food and fun. It literally felt like we was in a prison. If your looking to be secumed by cigarettes and 65 and up crew this is the place for you. Two drink max after 10:30pm.

Cons: In ther past I have been in RIU's in Agadir as well as in Spain. Riu Tikida in Agadir had excellent Marrocan cuisine. I have the impression that Marrakesh didn't match this elevel of excellency

everything chef was amzing manager too

Cons: not staying longer

Rooms. Pools. Gardens. Cleanliness. Staff.

Cons: Food....poor quality. Entertainment. Drinks in plastic glasses ( tasted bad).

The grounds were maintained. It was very clean and amazing decor.

Cons: The outdoor pool was freezing cold.

Everything was perfect. The rooms, balcony, the meals, the cleaning, the service, the personel, the pool area and gardens. A perfect and beautiful hotel :).

Cons: There is not much negative to find:). The pools could have been a little bit warmer (at least one of them;)), but I assume it is normal this time of year;). Some more hooks/pegs in the bathroom would have been nice. Also, during the entertainment in the evening the activity leader was a little bit too fond of her own singing-voice;).

We had a really great time at Rui Tikida Gardens, which contributed to a fantastic holiday in Marrakesh. The hotel itself is very clean and very well looked after. The food is very nice with several options. The facilities are great, and the outside area is beautiful. It is not a large resort but that contributes to its charm. The staff are very attentive and very welcoming. The waiting staff were particularly good, and you could see the rapport they developed with the guests. The entertainment and activity staff were also brilliant. They definitely contributed to the enjoyment of our stay, especially facilitating us playing French Boules ever morning and during the evening entertainment too. There are also several health and fitness classes you can partake in, these were also great. In particular, the salsa class. The teaching was so good, it meant I wasn’t completely terrible. I would thoroughly recommend this hotel to anyone, and we are considering going back again next year.

The reception is nice

Cons: Food limited choice, bland One a la carte restaurant, set menu one visit per week. That’s 13 trips to the same buffet serving the same thing day after day Rooms are a lot more basic than the description or photos None of the pools are heated Pool towels very low quality No bar service to beds

Good property but inside old

Cons: Dust not five star hotel did not provide any sample or conditioner only so also definitely not five star hotel

Cons: Lazy staff - no help for simple requests Rude staff Poorly lit at night Worst hotel Riu I’ve stayed at, and the others in the chain have been excellent. Spent my birthday here and had a terrible experience.

Hotel is absolutely stunning & relaxing 👍pools clean good services , gardens very green and bright !! Beautiful views , comfy beds , very good value. Best reception staff specially Bouchra & the manager thank you so much for your warm welcoming. And rapid check in ! Nice decoration ,cleanliness 5* , super polite staff I felt like in paradise , peaceful hotel , nice croud! Will come back

Cons: Breakfast can be better , no whole meal or sourdough bread. Msemen runs out quickly , nice omelets

Staff friendly and was very impressed with Food . Great selection and cooked freshly . Also like the idea of chefs cooking in the open

Cons: Heated outdoor pool be nice

It was incredible, from start to finish! The best customer care ever experienced!!!!

Cons: A rude guest

The report itself was lovely, but the rooms are in serious need of an update. The room I stayed in had two leaks, one from behind the toilet and another from the sink, it also had a disruptive noise on the ceiling fan. We called reception a few times to make improvements and it took hours to have it sorted. Other than that the resort was lovely, rooms a bit small but it was manageable. I would recommend, only if you don’t plan on spending much time in the hotel room. Staff was lovely, food was ok, and location wasn’t too bad.

Wonderful staff. Went above and beyond to give us a room of our choice

Cons: Food was a little repetitive. Desserts need to be imaginative in taste and texture Repurposing of burgers into kofta, not so clever Waiting staff are keen on getting tipped so they don't put out any glasses for people to fill their own drinks

Yes it was exceptionally good

Cons: The attention to detail very attentive staff made our stay exceptional We liked it

Food mediocre. Grounds, rooms, pool areas, staff all very lovely.

Cons: We booked the last room available. On arrival the Hotel demanded an extra 300 euros for the room because it happened to be a swim up room. 2 hour stand off with reception until we got the room at the price we booked at. Buyer beware! This whilst sat in a wheelchair having arrived from hospital having broken my ankle. No empathy. Just tried to take advantage of us in a weak moment. Not nice.

Excellent service in all areaa of the hotel

Cons: Nothing to dislike

All very excellent

Cons: Rien

Buffet was ok & dinner was very good ! Big compound with 3 pools & nice gardens

Cons: Coffee was horrible, better quality drinks at the bar should be offered, eventually for cash!

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Everything about the property was excellent.

Cons: The food was a bit mediocre.

Very clean, relaxed open space away from the city. Plenty of pools and beds to relax on etc Food was great and very fresh and abundant.

Cons: The very odd indoor pool and gym times! Only being able to swim between 11-3pm makes no real sense. Gym not open until 9am meant you could not workout before breakfast - but hay it’s a holiday!

Location, spacious well maintained gardens,good distance from city. Reasonable value,basic budget hotel

Cons: Cuisine at times was a little basic for a 5 star hotel.

Great large hotel with fantastic staff and facilities.

Cons: Meat was of very poor quality.

Great experience

Excellent clean hotel, staff very helpful, good facilities & entertainment, however gym opens at 9am and opening time is short , sauna costs extra, no airport transfer facility

The hotel was second to none! The facilities are top notch and the staff make the hotel! Massive shoutout to Yosef who made our holiday amazing and gave us a friendly smile and conversation every breakfast and dinner from day 1.

Cons: The pool wasn’t heated but I guess if went in the summer months it would have been perfect so no complaints.

Cleanliness , comfort, staff, facilities

Cons: The clientele, where did you find them, Wetherspoons, DSS, Butlins?

Enjoyed my stay, this is the the second time I’m staying in this hotel Good cleaning standards, waiters are always friendly, tasty food. Reception is friendly and all staff are very helpful. Only spa unfortunately is not up to standard, very rushed treatments, scrub literally takes 2 minutes, therapists don’t have good manners, normally just talk to each other or sit on their phones when you walk in, have long nails and wear rings/watches during massages, on both occasions I did not enjoy spa. We also booked a couple massage, therapist had phone in her pocket which kept vibrating and they just talked to each other and laughed. Felt very uncomfortable

Good but same everyday

Very nice hotel, lovely rooms and pools. When you leave the hotel it’s not that nice but the markets are only 10 mins away which is good

The property was very well maintained and facilities of a very high standard. Unfortunately the food did not meet the same high quality, being bland, limited and repetitive. Even the a la carte option was of a poor quality and limited choice This could be easily improved and equal the general excellent quality of the hotel.

Cons: The outdoor swimming pools were far too cold and hardly used by any of the residents . This facility would benefit from additional heating .

Room was lovely and good facilities. The omelettes for breakfast were tasty. The gardens were beautiful. Reception staff were pleasant and helpful.

Cons: The food was poor. It was bland and repetitive. The a la carte restaurant was disappointing and staff were unhelpful. The entertainment was poor, loud disco and karaoke each night we were there. The swimming pools were freezing

The hotel room was clean and the food was nice, although it was the same food everyday.

Cons: Some of the staff were quite rude and all were expecting tips, even for the smallest things.

Hotel bello camere molto pulite e confortevoli , sul cibo avrei qualche riserva , noi non abbiamo mangiato molto bene , colazione ottima , l’unica nota non positiva è il cibo e il servizio , per il resto ottimo hotel

The quality of the hotel was great. Nice that adults only. Rooms comfortable. The a la carte menu restaurant was lovely.

Cons: Very cold outdoor pool. More traditional food would maybe be nice.

The view of the hotel was beautiful in terms of the pools, trees and aesthetic of the hotel with the various colours & designs

Lovely clean rooms. The food was up there with the best I’ve had in an all inclusive. The pool area is beautiful we made sure to get a day bed every day for something a bit different. The entertainment on a night was good and had everyone up dancing and singing on a night

Cons: Unfortunately I didn’t enjoy any of the alcoholic drinks but I do understand it’s usually the same wherever you go

Good facilities and good value for money.

Cons: Quality of food was poor.

A perfect stay at Riu Tikida Garden Marrakech! The staff, service, and facilities were all excellent—highly recommended! Special thanks to the Zanzibar staff, the pool bar team, and the restaurant team for their wonderful hospitality and outstanding service.

Cons: Nothing

Beautiful gardens & grounds, friendly staff at the bars/restaurant. People complain about food but honestly it’s a big buffet with nice & fresh food where Everybody can find something they like. For a four star hotel the facilities and services offered are great and provide excellent value for money.

Cons: Hotel is let down by the front desk staff which was, apart from some exceptions, quite unfriendly and unhelpful and with an off attitude. My iPhone cable broke and needed to charge my phone for just a bit before trying to source a different one and not one person willing to help me really. Same for answering any one of the queries we had. Even such a basic question like where will the shuttle to town drop us off was met with rolling of the eyes and stark responses. It’s such a shame as otherwise all was great. The waiters in the restaurant were so great though. We were put in the part of the hotel above the bar/restaurant and was told it’s an “upgrade” - we did not want this as new that even though it’s an upgrade to a pool view it was the loudest part of the hotel which we specifically did not want. We were told there is no availability to be put anywhere in the category of the room we booked. We upgraded ourselves by paying extra for one of the pool side rooms but had we not been willing to do that we probably would spend the week grumpy in a hotel room we didn’t book.

Cons: I put a request in for two people in one room when I got there they had one single person for one single room and if they had not had an extra room, we would’ve been screwed. How did they get?

It is a lovely hotel with beautiful gardens. Most of the staff are incredibly friendly and helpful.The rooms are big and spacious. Be aware if you are in a room in the main building you can hear music playing downstairs till 11pm. Unfortunately the aircon didnt work in our room and the staff member who came to 'fix' it didnt know how to. I left feeling quite tired after 2 nights of having a very hot room and not sleeping too well (im used to cold rooms). The all inclusive meals are great. The alcoholic spirits are a bit questionable but theres a good selection available and you will find something you'l like. Overall a lovely relaxing hotel and would definitely return.

tres correct

Cons: correct

The pool was very nice

Cons: Where do I start.. The food was terrible, no variation, tasteless and just horrible all together. Dinner was un-edible to the point that we ate nothing the first night and went out for dinner the second night. Also the cocktails were terrible with very cheap brands. They are better off not serving food and drinks. Then the lack of annimation - having stayed in many Rius I can honestly say this was dissappointing. We saw 1 girl maybe 10 minutes each day. No Riu parties, no pool activities nothing. The rooms were decent but dated, they also had a leak in the bathroom due to maintanance issues. In addition the staff after confirming the day before that we did not need to book a taxi to the airport upfront as it would only take 2 minutes, We ended up waiting for nearly 20 minutes. Then after the manager confirmed we could shower at the spa, We ended up in a big discussion. And finally the Taxis outside are a big scam they are charging 3 times as much for the same trip as a regular taxi or inndrive. All in all, I would not reccommend this hotel at all. It mught be because of the rebranding to Tui Blue, but the service and facilities were not on point.

It was very well set out lovely facilities, staff warm and friendly and couldn’t do enough. Guys at the pool bar soon remembered our choice of drink! Pools were great sun beds well spread out, dining hall also well organised . Food was varied and catered well for vegetarians highly recommend, the chef was especially helpful! we’ll be back

Cons: There really wasn’t anything to dislike. As constructive feedback the labelling to some of the foods in dinner hall were a little mis-leading which is important to be accurate in case of dietary requirements.

Cons: The price changed from when I booked in America weeks before arrival. Water was leaking from the ceiling we had to call maintenance for repair, the room wasn't completely cleaned and sheets weren't clean. Spoke to the manager and he just gave excuses nothing to rectify our complaints or experience. Also there was hair in the food one of the nights we stayed.

Really nice Riu hotel, everyone was friendly, hired a car and shops round the corner were spot on A taxi to the nightlife was only £10 and they came straight away Food was really good, nice clean hotel and great location, camel riding round the corner

Cons: The alcohol drinks were not very nice, but what do you expect for a dry country. They need to get the bar staff on a Riu cocktail course and get some better spirits in The rum wasn’t very nice

I would have expected a wider choice of main meals on a daily basis.

Cons: Reception staff weren't very friendly at all, which was surprising considering every other member of staff, especially ALL the waiters/waitresses were exceptionally friendly and couldn't do enough for you! We dealt with 2 members of staff on reception who must be the regular staff as they were on shift for the days we were there. They were very abrupt, unwelcoming and spoke to you with a dismissive tone! Not very friendly at all!! They let your team down and need some training in how to deal with customers, especially as they are the first members of staff you meet when you arrive, so it doesn't give you a great first impression! I don't recall their names, but one was an older blondish lady and a young dark haired girl. Credit to all your waiting staff, they made up for it!

Great resort off the beaten path. 10 min can ride to the Medina or the resort offers a free shuttle, but nothing after 1830 pm, which is inconvenient. Rooms are comfortable and clean. Mostly quiet property. Could hear some noise in the hallways and one day they were drilling something right outside our room in the morning. The air conditioning is not very strong or cold, but that seems to be the norm in Morocco (nowhere we went our entire stay had decent air conditioning like the U.S.), but kept the room around 78F (25C). The highlights were the pools. So clean. So refreshing. Nice and comfortable. No screaming or splashing children. Music at the pool was at a comfortable level so you could still talk, read, nap, etc. staff were extremely friendly and easy to communicate with. The food choices were limited but we ate every day. Mostly caters to British/European travelers, but in their defense, that is 90% of their demographic at this resort. We were the only American we encountered. Would have appreciated some scrambled eggs, bacon, hashbrowns and avocado - but we made due. We had dinner 1 night at the resort, which was adequate, but again, nothing spectacular. We went off site for dinner the rest of our 8 days. Overall, would stay again. A few minor changes needed to the noise level, a/c, and food choices, but nothing major. We had a wonderful time and would return.

We loved this resort! Our favourite all inclusive we’ve been to. It was lovely being adults only and had everything you need for a truly relaxing time. I saw lots of reviews about how people didn’t like the food - but we loved the buffet! Yes it might get a bit repetitive if you’re here for a week but just go out to a local restaurant if you get bored! We thought there were plenty of options.

Cons: We couldn’t get a spot at the restaurant even though we enquired as soon as we got here :( People also put their towels on the sun loungers the night before, and leave them there and come at like midday. Also there should be shampoo / conditioner in the rooms atleast.

We loved the property, the friendly staff and the food and entertainment! It was perfect.

Cons: We enjoyed everything

Beautiful clean property Staff were super friendly and helpful Lovely pools Nice Moroccan restaurant experience once during stay

Cons: Music during day was not great - need more chilling music Food was ok but not a fan generally of all inclusive

Clean and super friendly staff

Cons: Food was ok

- Staff at the bars and restaurants are lovely and go above and beyond for you. - Our room was ideal for both of us, lots of space and a lovely balcony. It was cleaned daily. - Pool staff cleaned pools daily in the morning and would always assist you with whatever you needed. - Pools are really nice and spacious. - Endless supply of food and drinks. Drinks selection for soft drinks is great. Big bottles of water are given out freely at the reception bar. Only one option of beer, red/white/rose wine. - Activities such as aqua aerobics were run daily at the pool. This always got a great crowd and the individuals running the activities were always enthusiastic and encouraged everyone to join in.

Cons: - It is not listed on Booking.com but this hotel is a TUI Blue hotel. We were unaware of this. Therefore, the majority of the hotel is catered to individuals who book with TUI. As a result we were not informed as to what the hotel offers in terms of live entertainment etc. Prior to arrival it was advised to download a RIU guest app - this app only contained restaurant/bar opening hours. Towards the end of the week we found out about a the TUI Blue app which has the details of the hotel entertainment including locations and times. Therefore we missed out on many amenities the hotel offers including the ability to book the tennis courts. - We had multiple dealings with the staff at reception and they were never friendly. Any question which was asked was always a bother. Despite the large size of the complex we were not advised where any amenities except the restaurant were upon checkin. The location of our room was not even disclosed. - Upon arrival, we had a horrific experience with a hotel porter. We arrived late and were advised by reception to have dinner and a porter would drop our bags to the room. After dinner, our bags were still at reception so we went to get them. However, a porter made us take our luggage off our backs and carted them to our room. It was implied that this was necessary and we were not allowed to bring them ourselves. When we reached our room the porter brought the bags into the room and would not leave the doorway of our room until he was tipped. - Entertainment is held the outdoor forecourt nightly. The majority of rooms surround this area. This entertainment is listed to finish at 11pm. However, on a few occasions this lasted until 11:30pm. This is something that is nice to do after dinner. However, it is extremely loud. Despite our room being a good distance from on the entertainment, it was still possible to hear absolutely every word of the entertainment nightly.

Hotel was beautiful. Pools, gardens, rooms and staff were just great. Such a great zen feeling and so peaceful. Entertainment was good and brought smiles. Easy location to get taxi into medina and explore

Cons: No long mirror in bedroom - really missed this so could see your outfits from head to toe at night. Easy fix to have one inside wardrobe. Food was repetitive and needed more protein options at lunchtime. Adding cheese to the buffet options would be an easy fix. Towels on sunbeds - everyone reserving from 6:30am when dark. Horrendous. No implantation by pool staff of hotel policy and rules

Food wasn’t the best

Breakfast and lunch were fine. The evening meal was not as good. Location was a bit confined as there was not much outside the hotel

Cons: The evening entertainment was very poor except for one night when the dj played Bob Market and reggae music. One night had loud dance music, there was a drinking game, and a head shoulders knees and toes game, which in an all adult hotel is a bit much. We also had a mock up moroccan wedding which was desperate, and a karaoke night which meant guests were entertaining themselves.

The staff where amazing, very polite and professional

Overall a very stylish resort. Food was plentiful and of good quality. Staff were friendly. The only negative comment would be that the resort did not seam in a very good part of town and I would be very wary of wandering out with the resort. 24 hr security in place so felt safe within the resort. Entertainment on the two nights we were there was ok and all inclusive drinks whilst not premium brands were good.

Best place

This is the second time back to this hotel and it did not disappoint- the service staff are amazing and could not fault them! The hotel and the facilities are amazing. Very clean and well organised! Food is really good too!

Cons: Location isn’t great if you want to be able to walk out of the hotel for a stroll taxi is needed ect. Reception staff are a little rude but it’s not the end of the world.

Everything

Cons: Nothing

The Staff were absolutely exceptional. Everyone was kind welcoming and made an effort to remember you and engage with you whenever you were around. I was also pleasantly surprised by the quality of the buffet, as it seemed to be one of the main negatives talked about in other reviews. But there was plenty to eat if you are open to trying Moroccan/ North African cuisine. It was all very tasty. Facilities were good too, with plenty of pool room and we really enjoyed water aerobics every day

Cons: There's a lot that Tikida Gardens could improve on. Most importantly the Air conditioning. It is true that we visited in the middle of July, and temperatures were very high, but our room never got below 26 degrees at night. which is incredibly uncomfortable for sleeping. There also seemed to be an air of disorganization in the hotel. The rules for eating or 4pm snack changed twice during our 1 week stay. we went from being seated indoors and waited upon to only being allowed to eat outside. On one occasion we were offered tin foil instead of plates which takes the shine of what is advertised as a luxury resort. Most egregiously, the taxi that we booked and paid for through the hotel for our trip to the airport for a very early flight came more than 30 minutes late! We were at the lobby 15 minutes in advance of the taxi's booked arrival time at which time I asked if the taxi was confirmed and on the way. To this I received the response "You booked and paid? Ok, it's no problem". As I stressed out about my late taxi, the night porter seemed very unbothered. We made our flight by minutes.

It was so beautiful and well spaced out with a number of pools

Cons: There was not a single thing wrong!

EVERYTHING!

The gardens were beautiful, the rooms were lovely and comfortable and the pools areas were pretty.

Cons: The food wasn’t so great and cocktails were very watered down.

The staff were very friendly especially Mohamed Mbarek and Mehdi! They made sure we had the best time ever! Very good food and service is amazing!

Cons: Nothing to add.

The place was beautiful, and looked well maintained. It was a nice looking resort and there was good customer service. I enjoyed that I could easily get a taxi or the shuttle to the Medina. I typically used taxis only because I wanted to go other places than the Medina. Overall, as I solo traveler I felt very safe and I enjoyed my stay

Cons: There is a sewer problem in my room. The smell of toilet could overwhelm the room. I absolutely could have complained but my stay was only 4 days. They truly need to fix this. I was extremely tempted to buy bleach to kill the terrible smell. It does creep the out the room. I just kept the door closed to the bathroom because but omg is it bad. You’ve been warned lol. The other issue is I didn’t like the food. I personally didn’t eat there often and ate elsewhere for dinner. But for breakfast and lunch it was okay. They didn’t replace cups or salad often, and I felt th are t I was eating in a high school cafeteria. But I’m just used to better and for the price? Can’t complain too much.

This hotel is fantastic! My husband and I went for a long weekend beginning of July. The hotel is beautiful and very clean. 4 different pools. Some have music others not - something for everyone. Personally we like music around the pool. The food in the restaurant is top class and again there is something for everyone. The staff are what make this place - so incredibly helpful and pleasant. The rooms are clean and adequate with lovely pool views. Entertainment during the day consisted of water aerobics & other water games. There was entertainment every night whilst we were there we experienced karaoke night, Moroccan night and 80s/90s night. All very good. We will definitely be returning.

The pools were very clean and accessible to everyone.

Cons: If you love your food this is not the place. From breakfast to dinner i would not recommend. This was a very big downside. The food is very very mid.

Very nice resort with very friendly staff everywhere, excellent cleaning. Well maintained & clean!

We absolutely loved this property! Stunning! The pools are gorgeous, the spa was amazing. The cocktails were fantastic and the staff were lovely.

Cons: The location - it was a bit out of the way. No shop on site for sun creams etc.

Everything was perfect. The pools are lovely, food options were good and staff very friendly.

Cons: They could do with getting new sunbeds

Very clean hotel. Excellent pool and outdoor facilities. Loved the Balinase beds. All staff very friendly and very helpful. We only stayed 3 nights and other reviews mentioned food. We found the food to be good. Good selection and very well presented. It's what you expect from an all inclusive. I can imagine it may get repetitive on longer stays but we were very happy.

Cons: The drinks as always in an all inclusive are not the best but no worse than any other all inclusive, it's what we expected. Entertainment was a bit basic but did not affect our stay.

Lovely hotel. Very relaxing with lovely rooms.

The room was spacious. The view was awesome, and the ambiance was really nice. The waiting staff were the real star of the hotel. The food selection was quite varied and was not repetitive at all, but the selection during lunch service was very limited. Make sure to take some pictures with the photographers that stay in the resort during the afternoon and early evening as they charge a reasonable price for good quality pictures.

Cons: The hairdresser in the spa was absolutely incapable of cutting men's hair. He absolutely ruined my hair and almost ruined my entire vacation. Please, make sure never ever visit the spa barber. I had to go out to Medina and find another barber to try to fix my fade. Also, to note, they didn't even bother to refund me (it was a pre payment service), let alone to at least apologize. No toiletries such as body lotion and body wash in the room. The AC in the rooms never worked. The gym only opened from 9 am till 1 pm and then from 3 pm till 7 pm, which was such an inconvenience for people who like to work out first thing in the morning. You couldn't get any sunbed as other guests would occupy them with a towel very early in the morning. I was kinda disappointed to see pork and pork dishes during meals and also to see it being served right beside other food as I wrongly assumed it's a Muslim majority country, so all the food would be halal. I suggest that they at least add a halal symbol on the food labels and serve pork completely separated to avoid cross-contamination.

Front desk staff was not very not very accommodating after cancelling one of our rings just 24hrs before we arrived! They tried to split our group up and have us stay at separate resorts as the fix! It’s all inclusive but no access to food or drinks after a certain time at all and the drink options are very limited. It’s just not the place to come unless you just want to get somewhere and relax the entire time. Our group wasn’t looking to party however, we would’ve like some more entertainment even the pool closed at 6pm why at this all adult resort it’s still daylight and the pool is closed come on???

Beautiful, well maintained, the staff made our stay so enjoyable. Especially Tarik, chef Tarik & Mohamed

Cons: The main staff at the front desk we found to be unhelpful, when we wanted a taxi one of the staff was trying to explain what to do and where to get a reliable taxi from. The next person we asked just called us one from the end of the driveway. We also needed medication during our stay, they didn’t help where to find a pharmacy just simply told us they couldn’t give us any medication which is understandable.

The place was gorgeous and the staff were absolutely amazing !

Cons: The only downside was the food, very bland and cold, also could do with different varieties and options

Lovely staff Spotlessly clean

Very tranquil ideal for a relaxing holiday. Spotlessly clean, lovely food and great staff.

Cons: Nothing not to like

Amazing Hotel, Staff are amazing and so helpful. Pool area was great. Everywhere was so clean. Lots of acitivites if you wish to take part in them.

Extremely clean hotel. It had a great pool.

Cons: The food wasn't great, it rarely changed from day to day. Expected more.

Pool Gym Food Drink

Cons: Double bed

Nous avons passé un merveilleux séjour au sein de votre établissement ! Un personnel d’une extrême gentillesse, un magnifique complexe et un service de qualité ! En outre, la propreté était présente tant dans les chambres que dans les parties communes. Nous reviendrons sans hésitation !

Scenery Location And the rooms were clean Spa

Cons: The policy of them not letting other people from different hotels visit their family . I don’t think it’s fair at all .

Cons: My bag was left in the room after checkout and it got stolen but they insist that the housekeeping didn’t see it which is 100% a lie

Excellent staff very friendly. Hotel very nice and clean. Perfect for relaxing holiday or base to visit city centre.

Cons: Maybe more food selection at lunch time.

Very clean, the staff were 100/10 they always went above and beyond especially el Habib and Mohamed, would recommend anyone to stay here in Morocco it was great and you could spend a whole holiday at the hotel, they also have a free shuttle which is great when you do want to go into town

Cons: The restaurant that you can book while your staying could have been a little more clearer but apart from that minor issue, the stay was perfect

I like everything about this hotel and especially the staff are excellent.

Cons: The room we stayed at didnt have room mirrow which is required.

The hotel is exactly as it looks in the pictures, paradise. The staff are second to none, every single member of staff was super friendly and could do no more to make our stay any better. Perfect. The location is perfect, not too far from the busy town for access for days out, but perfectly situated for peace and quiet to relax in tranquility.

Free shuttles to and from the main square was great. Staff were incredibly friendly and hospitable. Food overall was not bad, some tasted great, some tasted average. If they could have drinks in the fridge that would be amazing.

The Hotel was exactly what we were looking for. Relaxing but a lot of fun. We had a fantastic time.

Cons: All good!

Everything

Cons: Everything was perfect

The wait staff all amazing

Cons: There was very big roaches in each of our rooms (3). The ones that fly. The mangers, front desk staff horrible.

Stunning

Cons: Food in the culinarium wasn’t very good Gym didn’t open early enough

The hotel itself is stunning. Our room was very spacious with a nice view of the front gardens.

Cons: The food was wasn’t great. Although there were many options, we expected the quality and taste to be better, especially for the price we paid. We went in February (weather was in the high 20s) and the swimming pools were absolutely freezing making it pretty unbearable to stay in there longer than a few minutes. (Explains why the pools were always so empty). Extremely disappointed by this as the stunning pools were part of the reason we chose this hotel. Our room generally was great, however, it definitely could have been a little cleaner, especially in the bathroom.