Kenzi Rose Garden
Chain: Kenzi
Description
Luxurious Accommodation
Kenzi Rose Garden, a 5-star hotel in Marrakech, offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. From a flat-screen TV to a safety deposit box, guests can unwind in style after a day of exploration.
Diverse Dining Options
Indulge in a culinary journey at Kenzi Rose Garden with a restaurant serving Italian, Moroccan, and international cuisine. With vegetarian, halal, and kosher choices available, there's something to satisfy every palate.
Relaxation and Recreation
Unwind at the hotel's outdoor swimming pool or on the terrace while enjoying the Moroccan sun. For families, there's a kids' club to keep the little ones entertained.
Experience luxury and convenience at Kenzi Rose Garden - book now for an unforgettable stay in Marrakech!
Sentiment Analysis
Friendly staff
Good location
Spacious rooms
Varied breakfast
Popular Amenities
Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Massage services
Currency exchange
Hammam
Availability Side
Superior Room, Double Bed
The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 be...
Superior Room, Twin Beds
Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room is air-conditioned and f...
Guest Sentiment Categories
Cleanliness
Guests mentioned rooms not being properly cleaned and issues with bugs.
Service
Many reviews highlight friendly and helpful staff, though some minor complaints exist.
Location
The hotel is well-located with easy access to local attractions.
Room Quality
Rooms are generally spacious and comfortable but some facilities are dated.
Amenities
Amenities like pools and breakfast are well-received, though some issues exist.
Value for Money
Overall good value considering location and amenities.
Food and Beverage
Breakfast is varied and generous, though some service issues occurred.
Overall Experience
Overall guests had a pleasant stay despite minor issues.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessWe would like to inform you that the hotel is equipped with a centralized air conditioning system. However, in winter, only the heating is functional to ensure a pleasant and comfortable temperature in all our rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Reviews (7802)
Ndlovu
1 week ago
9.0
It was clean, staff was friendsly and the food sooo good
Cons: Nothing
Stephanie
1 week ago
10.0
nabil
1 week ago
6.0
Rien
Cons: Ok
Patrick
1 week ago
9.0
Proche du centre, personnel super, trĂšs propre
pointeau
1 week ago
9.0
Tout, la proximitĂ© de lâhĂŽtel, la propretĂ©, merci Ă Latifa pour avoir rĂ©pondu Ă nos demandes pour nous faciliter notre sĂ©jour.
Cons: L eau de la piscine un peu fraĂźche
Mahmoud
1 week ago
8.0
Proximité des restaurants et autres
Cons: Le jardin et piscine doivent ĂȘtre rĂ©novĂ©
Burnouf
1 week ago
10.0
YOAN
1 week ago
8.0
La gentillesse du personnel Le spa
Cons: Lâabsence de balcon dans la chambre
Q. G.
1 week ago
10.0
Sirlei
1 week ago
10.0
Everything! The place , the location , the staff⊠the list goes on. Their hospitality is incredible . Mahdi even arranged our day excursions to our like . Thank you !
Cons: There is not a thing .
Hayat
1 week ago
10.0
Mhd Hassan
1 week ago
7.0
Gwladys
1 week ago
8.0
Nancy
1 week ago
10.0
La piscine lâemplacement
William
1 week ago
9.0
Véritablement exceptionnel pour ce prix
vicky
1 week ago
10.0
June
1 week ago
7.0
The location .The gardens
Cons: The Italian restaurant .The service was dreadful
veronique
1 week ago
9.0
Jardin et piscine chauffée en hiver ...un Havre de paix
Cons: J'ai tout apprécié et c'est'st l'hÎtel que je choisis pour tous mes passages à Marrakech TrÚs bien situé ds l'hivernage à 20 minutes à pied de la place. Aussi vaste parking pour les voitures de location Bien sur des petites choses à améliorer niveau déco mais bon rapport qualité prix Un grand merci à Latifa à la réception qui est toujours préoccupée de soigner ses clients et ce de façon trÚs professionnelle. Elle est le pilier féminin de l'équipe à l'accueil Choukrane!
SALAH EDDINE
1 week ago
10.0
Ătablissement trĂšs propre et agrĂ©able Accueil Ă la rĂ©ception formidable mention spĂ©ciale Ă Soufiane hyper pro Abderzac en salle restauration et son sourire top top et les barmans des anciens avec la classe et le professionnalisme que lâon aime. Je reviendrai comme Ă chaque fois
Cons: Rien
Argenna
1 week ago
9.0
Location
Giorgia
1 week ago
7.0
Youssef
1 week ago
9.0
thierry
1 week ago
8.0
zeer ruime kamer , mooie badkamer , alles naar wens , goed ontbijt met buffet maar ook mogelijkheid om eitjes te bestellen volgens wens ..
Cons: s'nachts rond 2 uur discussie tussen man en vrouw met veel schreeuwgeweld , en bonkende deuren enz... , niet leuk .
denis
1 week ago
8.0
Petit déjeuner trÚs complet . Nous avons pris le souper (dßner) en buffet et c'était aussi excellent et varié. Les installations extérieures sont magnifiques mais nous n'avons pas essayés compte tenu de la température extérieure froide à ce moment.
Cons: HÎtel un peu éloigné de la Médina ou du quartier Guliz ce qui nécessite des transports en taxi. Les lits sont trÚs confortables mais les oreillers un peu dures pour moi.
Maud
1 week ago
8.0
TrĂšs bon emplacement dans le quartier de lâhivernage par rapport Ă nos lieux dâintĂ©rĂȘt. HĂŽtel grand, petit dĂ©jeuner variĂ©, piscine chauffĂ©e. Le personnel Ă©tait sympa. Bon rapport qualitĂ© prix pour le quartier.
Cons: Rien de spécial, mise à part les transats à la piscine souvent saturés.
Nora
1 week ago
10.0
Tout
Gal
1 week ago
10.0
Abdulla
1 week ago
10.0
Clean
Florian
1 week ago
10.0
Toller Pool, tolle Lage, nettes Personal.
Cons: Es war alles fein.
Mohammed
1 week ago
8.0
OUALID
1 week ago
8.0
Mark
1 week ago
10.0
Everything
Cons: Nothing
Ann -Kristin
1 week ago
10.0
Nydelig frokost Store fine rom og alltid rent og pent
Mohammed
1 week ago
8.0
The gentle approach of the staff. The good location and clean environment
Esther
1 week ago
9.0
Nur
1 week ago
8.0
d
2 weeks ago
7.0
Beds comfortable. Pool area and dinners good. Breakfast ok.
Cons: Nowhere to shower and change before departing. No connecting rooms. Floors dirty in rooms. Italian good. Moroccan food was the worst we had in Morocco.
Khalid
2 weeks ago
9.0
L'emplacement superbe
Hassan
2 weeks ago
8.0
Othman
2 weeks ago
1.0
Davide
2 weeks ago
10.0
Ottimo hotel
Cons: Nulla, tutto perfetto
Ahamed
2 weeks ago
9.0
lily
2 weeks ago
10.0
Marc B.
2 weeks ago
9.0
Sébastien
2 weeks ago
8.0
TrÚs belle piscine extérieure chauffée dans un cadre agréable. Belle chambre avec lit confortable.
Cons: Manque de transats au bord de la piscine. Trop de monde au petit déjeuner et trÚs bruyant.
juan carlos
2 weeks ago
7.0
Buena ubicacion en realcion a hotel y atracciones tipicas. Habitacion amplia
Cons: Nos dio la impresion que no pasaban aspiradora o escobillar el piso
Sylvie
2 weeks ago
7.0
Le radin et lâemplacement
Cons: PropretĂ© de la chambre moyenne, sol tachĂ© prĂšs de la fenĂȘtre , cheveux sur le drap. Petit dĂ©jeuner bruyant, qualitĂ© moyenne des produits ( pain, jus..) Salon dâaccueil bruyant, peu confortable
james
2 weeks ago
10.0
big room
Cons: food variety
jean-luc
2 weeks ago
7.0
Le rapport qualité prix et les chambres spacieuses mais manquant de décoration Le jardin
Cons: Les parties communes cĂŽtĂ© koutoubia dont les portes sont ouvertes en permanence et oĂč il faisait trĂšs froid
Jamal
2 weeks ago
9.0
Khadidja
2 weeks ago
1.0
L'emplacement proche hivernage. Tout peut se faure Ă pieds. Je connais bien l'hĂŽtel car j'y viens plusieurs fois par an..
Cons: UNE HONTE !!! Nous sommes traitĂ©s comme des clients de seconde zone car la prioritĂ© est faite Ă un groupe de confession juive qui vient feter pĂąques ici. Je n'ai aucun souci avec ça. Leur presence comme celle des autres clients d'ailleurs de toutes origines, ne me derange pas. Ce sont les privileges qui posent problĂšme. Quand le personnel dit "les rĂšgles ne sont pas les mĂȘmes pour les juifs (car cest comme ça qu'ils les appellent)" et que tous les transat sont mobilisĂ©s pour eux toute la journĂ©e et dĂšs 9h du matin qu'ils soient prĂ©sents ou pas, ce n'est pas acceptable. Pour nous autres clients lambda et habituĂ©s, les transat c'est pas avant 10h30 et il faut s'inscrire sur un cahier et il est interdit de laisser une serviette sans etre prĂ©sent. Chose qui.nest pas demandĂ©e au groupe. De toute façon quelle que soit l'heure d'arrivĂ©e tout est rĂ©servĂ©, des serviettes partout et personne dessus. C'est infernal !!! Encore plus quand on considere le tarif de la prestation en cette pĂ©riode de pĂąques. Nous sommes nombreux Ă penser que nous ne reviedrons plus. C'est dommage.
nadia
2 weeks ago
9.0
Les 2 piscines chauffées et le cadre
Cons: Devoir payer la piscine intĂ©rieure de lâhĂŽtel quand on est client
Husain
2 weeks ago
6.0
Ghani84
2 weeks ago
7.0
The location is good. The hotel facilities are convenient.
Cons: I did not feel welcome.
Tim
2 weeks ago
7.0
Good Location and Italian restaurant on site. Booking Direct price was good value.
Cons: Breakfast was average and maintenance issues in hotel room.
Mary
2 weeks ago
10.0
muhammad nouman
2 weeks ago
10.0
Excellent staff and service Really enjoyed our visit
Caroline
2 weeks ago
9.0
Emplacement top au calme mais proche de la place . Personnel trĂšs avenant . TrĂšs bel hĂŽtel .
Cons: Rien
Thibault
2 weeks ago
8.0
Proximité
Cons: Le lit petit
barbara
2 weeks ago
8.0
TrÚs bien situé
Cons: TrÚs bon rapport qualité prix
Douieb
2 weeks ago
7.0
François
2 weeks ago
8.0
L'hÎtel en général. Sa situation pour tout faire à pied, sa propreté, le confort, les équipements. Le SPA est trÚs bien équipements, personnel (le massage était de grande qualité). La nourriture est fabuleuse et variée.
Cons: Le personnel à l'accueil qui est froid. aucune explication à l'arrivée sur le fonctionnement alors que nous avions pris 7 nuits. Pareil pour le départ ou un départ tardif a été non négociable sauf soudoiement du personnel qui a fait du zel. Il voulait mais il voulait pas mais il voulait bien si paiement mais pas de vrais horaires définis....... nous nous sommes organisés autrement
kevin
2 weeks ago
9.0
Great hotel , pool area done in a way that felt intimate even though it was huge . Sun beds excellent . Buffet breakfast superb.
Ezequiel
2 weeks ago
8.0
Muy cĂłmodo
Cons: Nos quitaron del bar de la piscina porque decĂan que tenĂan un evento
Alina3183
2 weeks ago
7.0
Mary
2 weeks ago
10.0
Excellent location, fabulous facilities. Really comfortable beds.
Karin
2 weeks ago
8.0
Said
2 weeks ago
2.0
Denise
2 weeks ago
10.0
2 weeks ago
7.0
Nuria
2 weeks ago
9.0
The facilities were great, very clean and good location.
Cons: Everything was good
said
2 weeks ago
5.0
Le buffet plutÎt varié et de qualité Les piscines extérieures Parking
Cons: Globalement je pense qu'un rafraĂźchissement est nĂ©cessaire. La qualitĂ© des matĂ©riaux est moyenne, anciennes armoires dans les chambres, odeur de cigarette, 10⏠pour accĂ©der Ă la piscine intĂ©rieure ( simple bassin) pour les rĂ©sidents. A plus de 130⏠la nuit je trouve que le niveau de prestation nâest pas au niveau.
Fatima Zahra
2 weeks ago
10.0
Ronson John
2 weeks ago
9.0
Sanaa
2 weeks ago
8.0
Michele
2 weeks ago
9.0
Le merveilleux jardin ,lâexcellent buffet petit dĂ©jeuner,la piscine chauffĂ©e ,le personnel attentionnĂ© .
Cons: Le manque dâanimation le soir
Anita
2 weeks ago
8.0
rosana
2 weeks ago
10.0
Michael
2 weeks ago
8.0
Alissa
2 weeks ago
10.0
Lâaccueil, lâambiance
Cons: /
Mohamed
2 weeks ago
8.0
Filza
2 weeks ago
4.0
Location was good as we were able to walk into the centre
Cons: The breakfast wasnât very good. Rooms were small and basic. It wasnât to the standard of other similar priced hotels weâve stayed at before in Marrakech. Didnât really find it was good value for money.
Serafin
2 weeks ago
9.0
amélie
3 weeks ago
10.0
Tout
Cons: Le dialogue avec la femme de chambre elle nâa pas compris que nous Ă©tions 4 personnes et que nous voulions 4 serviettes dan la salle de bain
Omar
3 weeks ago
10.0
Adeola
3 weeks ago
7.0
Breakfast was OK, location was good
Cons: Hotel is old. Not that clean, we were out the whole day and our room was not cleaned. They should train their cleaners to learn how to be better at cleaning the rooms. Hotel staffs were not warm.
Dounia
3 weeks ago
8.0
Lâaccueil le personnel et les petits dĂ©jeuners
Cons: Lorsque nous séjournons plusieurs jours le personnel de ménage ne nettoie pas systématiquement sous les lits
Maud
3 weeks ago
9.0
Jâadore aller dans cet hĂŽtel depuis plusieurs annĂ©es La situation dans lâhivernage Le parc , les piscines , le calme pas trĂšs loin du centre de Marrakech Les chambres spacieuses La literie trĂšs confortable Le petit dĂ©jeuner variĂ© et trĂšs bon Lâodeur de fleur dâoranger dĂšs lâentrĂ©e et partout dans lâhĂŽtel
Cons: Les prix qui ont fortement augmentĂ©s Le personnel Ă lâaccueil souvent froid et pas trĂšs accueillant . CâĂ©tait la 1ere fois quâĂ notre arrivĂ©e on nous donne 1 chambre avec des lits jumeaux alors que nous avions rĂ©servĂ© 1 Kingsize. La personne Ă lâaccueil nous dit quâil nâa que ça alors on se rĂ©signe ⊠Mais arrivĂ©s dans la chambre , elle nâĂ©tait pas faite ( chaussons qui traĂźnaient , lit utilisĂ© , cigarettes et biĂšre sur le balcon âŠ) Retour Ă lâaccueil et lĂ on nous donne 1 chambre avec lits Kingsize et vue sur la piscine !!!! Le mode de rĂ©servation incomprĂ©hensible avec des nuits qui varient de 90⏠à 790⏠suivant le jour et le taux dâoccupation On avait rĂ©servĂ© 1 nuit Ă 130⏠et souhaitions rester, il y avait de la disponibilitĂ© ( rĂ©servation uniquement via booking) mais la chambre Ă©taient Ă 750⏠câĂ©tait le prix dâun palace. Nous sommes donc allĂ© passer 1 nuit dans un autre hĂŽtel puis sommes revenu pour 120âŹâŠ Le cadre et lâhĂŽtel sont top mais il y a de petites choses dans la gestion de lâhĂŽtel qui pourraient ĂȘtre amĂ©liorĂ©es
Johanne
3 weeks ago
7.0
La piscine chauffĂ©e trĂšs grande et agrĂ©able Le buffet du pdj Lâemplacement
Cons: Accueil peu sympathique Personnel pas attentif HĂŽtel vieillissant
Claire
3 weeks ago
8.0
Fantastic pool area. Nice bar. Enjoyed walking into Jemaa el fna square , pleasant 20âmin walk. Staff a bit all over the place at times but nice people!
Yongxi
3 weeks ago
9.0
çŻćą
Cons: Nothing
Soufiane
3 weeks ago
7.0
Good location, beautiful hotel.
Cons: It is clearly tired and you can tell it is a 30+ year old, ventilation is not working well, decoration is dated. Breakfast buffet was quite bare bones for the price of the hotel. Outdoor pool is not really "heated", was too cold to use in April. Only warm pool is indoor and you have to pay extra to access... They had booked part of the hotel to a group during our stay and turned the conference center into a night club one night, making it impossible for us to sleep, which is not acceptable. Nothing was done to address that despite our multiple complaints. The gym belongs to the 90s, totally useless. All in all, it is not a 5 stars, more a 4 stars really
Youssef
3 weeks ago
10.0
Achraf
3 weeks ago
8.0
Mohammed
3 weeks ago
8.0
Kevin
3 weeks ago
8.0
Raquel
3 weeks ago
9.0
Piscina de ĂĄgua aquecida
CS
3 weeks ago
9.0
Kathryn
3 weeks ago
8.0
There was lots of choice at breakfast. The freshly made doughnuts were a big hit with the kids! The pool was really nice, and I enjoyed the free yoga sessions. It was about a half hour walk to the main square which at this time of year when not too hot was easy to do. The grounds were lovely.
Cons: The pillows were a bit uncomfortable but they sent us different ones. The pool did get really busy in the afternoon.
farid
3 weeks ago
5.0
De locatie
Cons: Het ontvangst was op zijn minste voor zoân hotel
Rudolf
3 weeks ago
7.0
Large heated swimming pool, not far from a shopping centre,
Cons: The hotel staff was not very useful or friendly.
Kevin
3 weeks ago
7.0
Great location, close to airport.
Cons: Beds were not comfortable. Pillows hard, sheets scratchy.
FERNANDA
3 weeks ago
9.0
Lina
3 weeks ago
8.0
Anne
3 weeks ago
7.0
La gentillesse du personnel
Cons: Le petit dĂ©jeuner pas digne dâun 5* Le prix de lâhĂŽtel beaucoup trop cher ⊠jâai payĂ© plus cher que si jâavais Ă©tĂ© au SofitelâŠ.
Anna Barbara
3 weeks ago
8.0
Naoufal79
3 weeks ago
7.0
Estaba a 2 kilĂłmetros andando de jamae el fana ,se podĂa ir andando.y al estar un poco retirando no habĂa ruidos.
Cons: La comida, habĂa mucha variedad pero sin sabor, era como como comer en un hospital.
Marine
3 weeks ago
10.0
4 eme séjour au Kenzi Je recommande vivement cet établissement Le personnel est adorable , le petit déjeuner est excellent à 30 minutes à pieds de la place , hÎtel calme apaisant Je reviendrai encore et encore
Lee
3 weeks ago
9.0
All lovely
krishna
3 weeks ago
7.0
property was clean , but the room door and certain area dated , definable not a 5 star as they are rated,i was out most of the day touring so in the daytime not much to comment on the property.
YLENIA
3 weeks ago
10.0
Thomas
3 weeks ago
6.0
Hervé
3 weeks ago
9.0
Domenico
3 weeks ago
6.0
Harvey
3 weeks ago
7.0
Chambre : la literie était trÚs bien, et la salle de bain propre et fonctionnelle. Le petit déjeuner était excellent et complet.
Cons: La chambre nâĂ©tait pas prĂȘte Ă mon arrivĂ©e, Ă 16h15. Le personnel nâĂ©tait pas trĂšs aimable ni Ă lâĂ©coute. Par exemple, aprĂšs avoir demandĂ© un taxi, un jour la personnel nâĂ©tait de lâaccueil mâappelle un taxi, et le lendemain on me renvoie vers un service de conciergerie qui Ă©tait fermé⊠La piscine est bruyante, ce nâest pas un endroit calme.
SALEEM
3 weeks ago
8.0
Personeel , erg aardig vooral Ibrahim van animatie
Cons: Frukte
Bacheikh
3 weeks ago
8.0
jose miguel
4 weeks ago
7.0
Marc
4 weeks ago
9.0
Rob
4 weeks ago
10.0
Location was great and the staff were amazing.
Cons: The pool areas and restaurants were amazing.
moreno
4 weeks ago
7.0
Boufedjikh
4 weeks ago
7.0
La chambre
Cons: Accueil au spa
Khadija
4 weeks ago
5.0
Louane
4 weeks ago
7.0
RĂșben Augusto Gomes da Cunha
4 weeks ago
8.0
Rachel
4 weeks ago
8.0
The pool was great and the kids sport entertainment was also very good.
Cons: Itâs a little tired in parts. And the bar could do with some more life and a better vibe in the evenings.
Chamsedine
4 weeks ago
8.0
L'hÎtel est trÚs bien situé, les piscines sont magnifiques., le petit-déjeuner est trÚs copieux avec du choix et le personnel toujours disponible pour vous satisfaire. A renouveller sans hésitation. Excellent rapport qualité prix.
Cons: Tout était parfait.
Abider
4 weeks ago
6.0
VIVIAN
4 weeks ago
9.0
nabil
4 weeks ago
7.0
Bien mais de plus en plus cher pour rien au final. Dommage cet excĂšs de tarif
Cons: Les prix de plus en plus fous
Ahmed
4 weeks ago
7.0
Shazad
1 month ago
8.0
Kenzi Hotel was good overall, but the surrounding area felt a bit dull. There is only Menara Mall nearby, so you are mostly dependent on taxis to get around. The hotel itself is decent, with good breakfast and facilities.
Cons: I would personally prefer staying somewhere more cozy and lively. This hotel is better suited for relaxation and quiet evening walks rather than a vibrant atmosphere.
MARIANA
1 month ago
4.0
PUNTILLO
1 month ago
7.0
La chambre, la literie, le petit déjeuner et les repas.
Cons: Régler les boissons (eau notamment) avec la demi-pension. Les taxis qui grouillent devant l'hÎtel et vous harcÚlent dÚs que vous sortez.
Jean-Claude & Emilie
1 month ago
8.0
Mamie
1 month ago
7.0
Alexandra
1 month ago
6.0
Unser Zimmer war wirklich gross. Die Betten waren sauber und bequem. Wir hatten zwei grosse Doppelbetten das war super. Vorteil wenn du französisch sprichst, englisch versteht man auch mal mehr oder weniger gut. Konnten auch frĂŒher einchecken, dass war toll. Lage 5 Minuten mit dem Taxi (5O Dirham) zum Gaukler Platz. ZurĂŒck sind wir mit dem lokalen Bus Nummer 12 (4 Dirham) der bis zur Merana Mall fĂ€hrt und dann noch ein ca. 8 Min. zu Fuss. Buffet war ok. Menare Mall zu Fuss 5 Minuten. Kaffe war gut. Personal war zum teil freundlich und weniger freundlich. Poolbereich schön, liegen bequem.
Cons: Ziemlich in die Jahre gekommen.
alexandra
1 month ago
7.0
HÎtel confortable belle piscine chauffée . Bon petit déjeuner varié .
morad
1 month ago
8.0
david
1 month ago
8.0
Celine
1 month ago
10.0
Il est parfait proche du centre ville mais en mĂȘme temps trĂšs calme l accueil du personnel ainsi que la propretĂ© et la restauration tout y est pour passer de trĂšs bonnes vacances
Brian
1 month ago
10.0
The location was excellent with a short walk to the Medina and round the corner from shops and restaurants. Facilities were excellent, 2 restaurants, 2 bars, 2 pools, shops all within the hotel. Very clean.
Cons: Nothing
Malin
1 month ago
6.0
Lino
1 month ago
8.0
Norbert
1 month ago
10.0
JacekLJ
1 month ago
6.0
PoĆoĆŒenie jest ok, niedaleko mediny i lotniska. Ćadne baseny, dobrze utrzymany ogrĂłd. DosyÄ bogata oferta Ćniadaniowa. Ćadny obiekt.
Cons: Na wjeĆșdzie do hotelu ĆmierdzÄ ca woda po obu stronach schodĂłw... Niestety dosyÄ brudno (miejscami odkurzacz nie dociera...), chociaĆŒ Ćazienka ok. Pod natryskiem podĆoga Ćliska (nie pĆytki, tylko nalot). OgĂłlnie hotel nadgryziony czasem. Cena za trzy noce zdecydowanie zaporowa dla przeciÄtnego turysty.
Marc
1 month ago
10.0
Ontbijt top Bed top Rustige kamer Verzorgd restaurant met lekker eten Kortom 10/10
Cons: Alles top
Sarah
1 month ago
10.0
Very pretty hotel located in a quiet part of the city but close enough to Jema el-Fnaa square and the Medina of Marrakech. The rooms were spacious , comfortable and clean. The breakfast was excellent. The staff were welcoming and courteous.
Cons: The swimming pool is not heated, so you cannot use it in the winter months. The perfume in the main entrance is a bit overwhelming.
Nuria
1 month ago
9.0
Mohammed
1 month ago
10.0
Hotel sympa, classe, personnel professionnel et tres aimables, tres bon accueil, nourriture fraise et excellente, bonne piscine chauffée, petit déjeuner complet tres varié, chambre spacieuse avec tres bonne literie. Je recommande cette hotel sans hésitation. Bravo Kenzy, Continuez ainsi.
Cons: Ras
Jean-Jacques
1 month ago
8.0
TrĂšs bel hĂŽtel avec jardin magnifique, belles piscines. nous avons testĂ© la salle de sport, avec une belle vue sur le jardin et les piscines. TrĂšs agrĂ©able et propre, nous nâavons pas eu le temps de tester le SPA mais nous sommes passĂ©s Ă cĂŽtĂ© (a cĂŽtĂ© de la salle de sport), endroit trĂšs classe et professionnel, une invitation Ă la dĂ©tente.
Cons: La literie est trĂšs ferme, nous aurions eu besoin de plus de confort au niveau de lâaccueil du matelas. Et pourtant jâaime les matelas fermes mais avec les annĂ©es, le corps change. Pour palier à ça, un oreiller moins gros et plus accueillant aurait pu rendre la nuit plus confortable. Seul point noir du sĂ©jour, dormir 4 Ă 5h et se rĂ©veiller sans trouver aucune position confortable au lit!đ
Sophie
1 month ago
9.0
Le personnel est remarquable, Ă lâĂ©coute et toujours prĂȘt Ă aider, surtout au buffet
Cons: Nous Ă©tions 4 dans la chambre pendant 1 semaine, je mâattendais Ă ce que la serpilliĂšre soit passĂ© tous les 2-3j
Frederic
1 month ago
10.0
Super sĂ©jour Ă Kenzi Rose Garden ! Cadre magnifique, chambres confortables et personnel trĂšs accueillant. TrĂšs bien situĂ©, parfait pour profiter de Marrakech. Je recommande đ
Cons: Bah il a pas fait beau, le soleil nâĂ©tait pas au rendez-vous malheureusement câest la seul chose que je nâai pas aimĂ©âŠ
Maria
1 month ago
10.0
YAELLE
1 month ago
8.0
Hotel tres bien situé - buffets petit dej et diner tres variés - piscine agréable - restaurants pour le lunch tres bien.
Cons: Bar pour prendre un verre le soir - un peu vieillot.
Hassan
1 month ago
8.0
Charles
1 month ago
8.0
Marc
1 month ago
9.0
Alisha
1 month ago
7.0
Great location, just a 25/30 minute walk into the medina.
Cons: The room was very tired and worn, the cleaning wasnât great either. The TV was a smart TV but you could only get local channels which isnât great. I wouldnât recommend this hotel
Elvis
1 month ago
9.0
Sandra
1 month ago
9.0
J'ai adoré, tout était fantastique.
Cons: La chambre était sombre.
Jeffrey
1 month ago
9.0
Great pools
Cons: Food at the italian restaurant wasnt good.
Françoise
1 month ago
8.0
L'emplacement. Proximité des golfs. Gentillesse du personnel.
Cons: Mobilier des chambres un peu vétuste.
Grace
1 month ago
6.0
Tibor
1 month ago
5.0
Cons: Chceli nas 2 x inkasovat za miestny poplatok
Erin
1 month ago
8.0
It had a nice pool.
Houcine
1 month ago
9.0
MarĂa ArĂĄnzazu
1 month ago
9.0
Los exteriores,jardines,piscina....
Cons: Las vistas de la habitaciĂłn,a una pared
Redahaj
1 month ago
5.0
christine
1 month ago
8.0
Zakaria
1 month ago
8.0
Emplacement de lâhĂŽtel, petit dĂ©jeuner et le Jardin
Cons: Le rĂ©ceptionniste (un certain Soufiane El Farrane ) a Ă©tĂ© dĂ©sagrĂ©able quand nous lui avons dit que la chambre affectĂ©e nâavait pas une belle vue, et meme si je lui demandĂ© de le rĂ©pondre, il a continuĂ© Ă mâignorer. Jâaurai donnĂ© une notĂ© de 10 si câĂ©tait pas ce comportement inappropriĂ© pour le personnel dâun 5*
David
1 month ago
10.0
This is a wonderful hotel. Very spacious with lovely gardens and pools. The breakfast buffet was fantastic ...... such a massive choice of food. There was also a choice of restaurants within the hotel.
Cons: Nothing.
Ayoub
1 month ago
9.0
calme, piscine et jardin magnifique, personnel trĂšs accueillant
LABOUZ
1 month ago
9.0
Comfort problĂšme avec climatisation
Cons: Climatisation
Esteban
1 month ago
10.0
Tuvimos una experiencia espectacular en el spa del hotel, de principio a fin. Desde la llegada, Dounia en recepciĂłn nos recibiĂł con una sonrisa y una atenciĂłn sĂșper cĂĄlida, haciendo que todo fluya perfecto. Sana fue quien organizĂł nuestra experiencia y se asegurĂł de que todo estuviera impecable y cĂłmodo en cada momento. En cuanto a los tratamientos, fueron realmente increĂbles. Los masajes de Fati y Fatija fueron de otro nivel: tĂ©cnica, sensibilidad y una capacidad de relajarte por completo que pocas veces encontramos. AdemĂĄs, el hammam con scrub realizado por Fatiha fue una experiencia Ășnica, muy profesional y autĂ©ntica, dejando la piel renovada y una sensaciĂłn de bienestar total. Todo el equipo transmite profesionalismo, calidez y dedicaciĂłn. Sin dudas, uno de los mejores momentos de nuestra estadĂa. Lo recomendamos 100%.
Gin
1 month ago
7.0
dar-michel.com
1 month ago
9.0
Carlo
1 month ago
8.0
HÎtel bien situé, literie trÚs confortable, petit déjeuner varié, 3 restaurants sur place ( buffet / Italiens / Marocain)
Cons: RAS, piscine chauffée à 10⏠mais eau pas spécialement chaude
NADEGE
1 month ago
9.0
Lâaccueil est les service sont top !!! La propretĂ© de lâĂ©tablissement .La proximitĂ© avec les lieux souhaitĂ©s et aussi le calme . Le jardin est trĂšs bien entretenu.Le petit dĂ©jeuner est trĂšs sympathique avec tout ce quâil faut et surtout avec les mets et spĂ©cialitĂ©s Marocaines. Le SPA est trĂšs propre et cosy , merci Ă lâĂ©quipe du SPA pour ce moment de dĂ©tente .Les petites attentions Ă lâarrivĂ©e dans la chambre sont trĂšs agrĂ©ables .
Cons: Rien
Franck
1 month ago
8.0
Veronika
1 month ago
8.0
Amazing breakfast. Good facilities. Heated pool. Staff friendly.
Vladimir
1 month ago
7.0
I stayed at Kenzi Rose Garden for the second time, about 10 years after my first visit. Back then, my impression was significantly better â the hotel felt fresher, the service more consistent, and the overall atmosphere more pleasant and well maintained. This time, however, the experience was mixed. On the positive side, the grounds are still beautiful and green, the location is convenient, and the staff generally tries to be friendly and helpful. But overall quality has clearly declined. This is especially noticeable when it comes to dinner â the food is now much simpler and less interesting compared to what I remember from my first stay. Another important point is that I stayed in two different buildings during this trip â two nights in one and three nights in another. The difference between them was quite significant. The buildings vary a lot in terms of renovation level, room size, and overall condition, which creates a very uneven experience.
Cons: Overall, the hotel is still an acceptable option, but the price-to-quality ratio is no longer convincing. If possible, I would recommend paying a bit extra and choosing TUI Blue Medina Garden instead â it offers a noticeably higher level of cleanliness, more consistent service, and significantly better restaurant quality.
ANDRONIKI
1 month ago
8.0
Î ÏÎżÏοΞΔÏία, ÏÎż ÏÏÏÎčΜÏ, ÏÎż service, η Î”Ï ÎłÎΜΔÎčα ÏÎżÏ ÏÏÎżÏÏÏÎčÎșÎżÏ ÎșαÎč ÏÎż ÎŹÏÏΌα ÏÎżÏ ÎŸÎ”ÎœÎżÎŽÎżÏÎ”ÎŻÎżÏ . ÎαÎčÎœÏ Ï ÏÎÏÎżÏÎżÏ ÎșÎźÏÎżÏ ÏÎżÏ !!!
Cons: ΀α ÎŽÏÎŒÎŹÏÎčα ÎźÎžÎ”Î»Î±Îœ αΜαÎșÎ±ÎŻÎœÎčÏη ÎșαÎč η ÏÎżÏ Î±Î»Î”Ïα ÏÎżÏ ÎČÏÎčÏÎșÏÏαΜ ΔÎșÏÏÏ ÏÎżÏ ÎŒÏÎŹÎœÎčÎżÏ
Tom
1 month ago
9.0
Spacious, clean and fresh room fitted out very well for storage and seating. We enjoyed the hamman at the spa.Our Kenzi stay
Cons: A little bit of mayhem and noise at breakfast in the morning due to the high volume of guests. Service at the pool bar slow. It should be possible to get a glass of wine ( instead of a half bottle) Lunch was nearly eaten before the wine arrived.
Youssef
1 month ago
10.0
Personal
Cons: Ausstattung
Ajla
1 month ago
6.0
The hotel had facilities we needed, great and diverse breakfast and amazing garden. Googd location
Cons: This is not the 5 star hotel quality!! Internet connection was bad, the room was old and dirty, and staff was not always so helpful. Overall, not the 5 star quality!!
Cecile
1 month ago
8.0
Lhotel est tres bien situé dans une zone calme mais proche de la ville. Le personnel est extra.
Cons: La salle du petit dejeuner est tres bruyante. le choix du petit dejeuner est tres varié.
julien
1 month ago
8.0
Piscine extra
Cons: Beaucoup de bruit car forte affluence au petit dej
Carol
1 month ago
10.0
Lovely hotel great location
Bondoux
1 month ago
8.0
Le lieu l hÎtel trÚs propre trÚs bien décoré Personnel super gentil Petit déjeuner au top
Cons: Rien
Fatine
1 month ago
8.0
Cons: Qu'on ne serve pas les boissons à table au petit déjeuner
Aydin
1 month ago
8.0
location, food and cleanliness
Cons: nothing special
Stephanie
1 month ago
10.0
A lovely oasis in a very lively city. Excellent facilities, staff friendly. Very clean and modern. Great Vibe !
Cons: Food could be a bit more varied.
Michele
1 month ago
10.0
Bella struttura personale molto cortese e accogliente..la camera molto bella e spaziosa.. andrebbe un un po' rinnovato e un po' piĂč controllato sulla pulizia non proprio perfetta..la piscina molto bella circondato da un bel giardino ben curato. Nel complesso ci siamo divertiti e e stati molto bene
Cons: Nulla
FRANCK
1 month ago
8.0
Catherine
1 month ago
9.0
L'hÎtel était impeccable, trÚs bien entretenu et trÚs calme Le personnel était trÚs sympathique et trÚs prévenant Les chambres impeccables L hÎtel est super bien équipé entre les 2 piscines dont une chauffée, la salle de sports, les restaus et le snack... Parfait, rien à redire
ismail
1 month ago
10.0
CâĂ©tait parfait dans tous les domaines
Cons: Rien
Bru
1 month ago
8.0
La piscine
Sana
1 month ago
10.0
Angela
1 month ago
8.0
Loved the spa and pool area it had a nice Vibe. Loved the room size and the showers.
Cons: The property was fine. Pizza was not good. The big waiter who worked in the evening restaurant never asked if we wanted a drink. So we often had our evening meal without a drink. We spoke the the tall slim manager and he promised to get us drinks the next evening. The next evening we were ignored completely.
Erika
1 month ago
7.0
The location and amenities were really good
El Mahdi
1 month ago
8.0
Propreté, proximité, qualité de l'hÎtel
Cons: RAS
Gauthier
1 month ago
9.0
Alaa
1 month ago
6.0
Le buffet ne correspond pas Ă un hĂŽtel 5 etoiles
Cons: Les chambres ne sont pas du tout Ă la hauteur dâun 5 Ă©toiles. La deco est sommaire.
Lois
1 month ago
10.0
There was a good choice for breakfast for everyone. We enjoyed the location, the gardens and pool. All of it really
Cons: I cant think of anything that could have proveed our stay
Wally Jay
1 month ago
6.0
Big hotel with good location and facilities like good swimming pools and parking.
Cons: Breakfast was congested with hundreds of guests. There's not enough elevator for guest volume especially at peak hours. A staff at reception failed to tend to the customers who had arrived first. Maybe the hotel should put more staff at the reception or put a supervisor there because some staff were acting like they didn't need customers. We paid the taxes upon check-in but were asked to pay again at the check out. We had to insist that they check the system carefully before the receptionist staff admitted that it had indeed been paid.
CASA10
1 month ago
10.0
Latifa
1 month ago
9.0
La situation, la propretĂ© et lâaccueil
Cons: Rien
brahim
1 month ago
6.0
HOURRI
1 month ago
8.0
Lâemplacement la propriĂ©tĂ© et le professionnalisme du personnel
Cons: Petit dĂ©jeuner prends fin Ă 10h00, il faut prendre en compte les retardataires ou prĂ©voir des solutions pour cette catĂ©gorie de personnes.đ
Manuel
1 month ago
8.0
As refeiçoes eram razoaveis, espaços exteriores muito bonitos, piscinas enormes, localizaçao muito boa.
Cons: A televisao nao se conseguia ver, a piscina interior com a agua fria e com custo acrescido de 10eur.
Frédéric
1 month ago
7.0
Cons: Chambre ne correspondant pas à la réservation. Nous avons eu une chambre standard. Prix excessif pour une chambre de qualité standard alors que nous avions demandé une qualité supérieure Lit standard aussi alors qu'il est annoncé grand lit
Pedro
1 month ago
8.0
Buffet breakfast Dinner buffet excellent Cleaning Room space Pools
Cons: Lift not working (or very slow) Wireless not working at Koutoubia building Italian restaurant, expensive, small portions, waiter took the order wrong and didnât assume saying we ask it wrong when we said twice what we wanted. Some staff have difficulty speaking English. People smoking inside the bar Smart tv but without internet, tv remote not working properly, tv channels out of tune.
Linda
1 month ago
10.0
La piscine chauffĂ©e Ă©tait trĂšs bien les chambres confortables et assez spacieuse dans lâensemble. TrĂšs sĂ©jour par rapport qualitĂ© prix, je pense un peu cher, mais autrement câest trĂšs bien.
Cons: Le spa pour se faire masser pas assez de place, je nâai pas pu avoir de massage, pas assez de personnel. Dommage
Seibert
1 month ago
6.0
Agnes
1 month ago
8.0
Lisa
1 month ago
7.0
Cons: La propreté de la chambre laisser quand meme a désirer orange pourri jamais jeter serviette pas changer miroir pleine de trace a notre arrivée le gel douche vide a notre arrivée pas remplacer le jour du menage nous avons due chercher du personnel pour avoir un nouveau gel douche
Anthony
1 month ago
8.0
Lâemplacement top, dans un quartier calme. Le personnel trĂšs gentil.
Cons: Le ménage quotidien était fait à la va vite.
Geoffrey
1 month ago
10.0
Nous avons tous aimé que ce soit l'emplacement de l'hÎtel, la piscine, les restaurants ou le personnel tout était parfait !!
Cons: Ras
Gwen
1 month ago
10.0
Fragrant gardens. Warm and cold outside pools. 3 restaurants, 2 waiter service. Efficient concierge for Taxis. Horse drawn carriages outside. 30 min walk to the centre.
Cons: Coffee and hot chocolate on offer in the restaurants but it has to come from the bar and can take a long time. Best to move to the bar to have it.
Frank
1 month ago
9.0
Prachtig resort met alles wat je nodig hebt
Cons: Relatief ver van de stad
Naw86
1 month ago
8.0
Laura
1 month ago
8.0
Les équipements et le personnel Ainsi que la piscine
Cons: Lâorganisation des Ă©quipes de lâhĂŽtel parfois bordĂ©lique
HARDIJS
1 month ago
9.0
Izcils siltais baseins! Brokastis Čoti izcilas. Anans Čoti laipns viesmīlis!
Cons: ItÄÄŒu restorÄna Ädienu izvÄle nabadziga.
Mekki
1 month ago
8.0
Beau site et bien situé
Cons: RASm
Raeed
1 month ago
8.0
Azeddine
1 month ago
7.0
l'accueil, le personnel trÚs aimable et professionnel, le petit-déjeuner est riche et trÚs varié
Cons: le jour de mon départ, la femme de ménage se permet d'ouvrir la porte de ma chambre à 8h45 pour me demander si elle peut nettoyer la chambre, alors que je devais quitter à 12h
Marie Pascale
1 month ago
10.0
Boscaro
1 month ago
8.0
ottima colazione, posizione comoda anche per il centro cittĂ a piedi, piscine, spazi comuni
Cons: la camera vecchiotta poco caratteristica, non rispecchia il livello dell'hotel
Cyril
1 month ago
8.0
Idéalement placé à proximité du centre. HÎtel trÚs propre avec un magnifique jardin central. Personnel toujours souriant et disponible.
Alessandro
1 month ago
10.0
La comoditĂ della camera ed i servizi
Cons: Nulla
Olivier
1 month ago
8.0
Marco
1 month ago
7.0
C350KRelizabethh
1 month ago
10.0
We had an unplanned 6 night stay due to disrupted travel plans. In fact what initially seemed a disaster turned out to be huge gift. This hotel is superb. Lovely rooms. Clean and classy with stunning gardens, beautiful swimming pools and stretch classes and aquafit amongst other things on offer. Thereâs a fabulous spa onsite and so reasonably priced. (An hourâs massage for ÂŁ48.) There are several restaurants on site to choose from. However Iâd advise only booking B&B because the hotel is very conveniently located for nearby excellent restaurants. The staff are so kind and helpful. There were a few who really stood out: Ibrahim, Siham and Rachid in the âanimationâ shed. They played great music all day around the pool and went out of their way to share music links with me. Their presence and music added a lovely, relaxing ambience and vibe. Just the loveliest people you could ever wish to meet, going over and above to do a brilliant job. There was also Hansae at reception who was incredibly helpful. Overall we thought the price band was good value, being near the airport itâs a great place for a last minute trip for some sunshine and chill time.
Juliasrv
1 month ago
10.0
Oussama was incredibly empathetic and quick to find a solution to my problem. Imagine being in a moment of desperationâneeding to change a flight, your phone not working, surrounded by a completely unfamiliar languageâand then an employee appears who, with genuine kindness, resolves everything. That was Oussama. I truly appreciate his professionalism, efficiency, and above all, his kindness.
Katia
1 month ago
10.0
La piscine Ă©tait chauffĂ©e, câĂ©tait trĂšs agrĂ©able tout le personnel Ă©tait super trĂšs Ă lâĂ©coute.
Herve
1 month ago
9.0
La propreté, le calme , la proximité de tout, superbe petit déjeuner
Cons: Jâai tout aimĂ©
John
1 month ago
9.0
The way it looks, the location and members of staff I will definitely be back
Cons: That you have to carry your suitcase down the stairs from the reception when going to your room when there could have been a lift
robbe
1 month ago
6.0
La picine chauffer super
Cons: Manque de propreter dan les chambres beaucoup de poussiere et mauvaise odeur
Ana Angelica
1 month ago
9.0
Localização
Cons: MĂĄ internet
JORDAN
1 month ago
10.0
Angela
1 month ago
9.0
briandara
1 month ago
10.0
Lovely hotel, staff very helpful and kind
Francisco
1 month ago
7.0
Younous
1 month ago
7.0
The location
Cons: Rooms a bit old - doorâs room not fitted correctly, light through the down part - corridor sounds
JuhĂĄsz
1 month ago
10.0
ViktĂłria
1 month ago
9.0
Patyolattiszta, nagyon szĂ©p a medencetĂ©r Ă©s a kert, vĂĄlasztĂ©kos a reggeli. Minden dolgozĂł nagyon kedves, segĂtĆkĂ©sz.
Cons: A pool barban a kiszolgĂĄlĂĄs elĂ©g gyenge. A vĂz nem ihatĂł MarokkĂłban Ă©s ennek ellenĂ©re a szĂĄllĂĄson nincs egyetlenegy ingyenesen hozzĂĄfĂ©rhetĆ vĂzforrĂĄs sem. Az igen kellemetlen, amikor a ramadan miatt csak a szobaszervĂz tud vizet hozni, az aranyĂ©val megegyezĆ ĂĄron.
Jens
1 month ago
9.0
Very nice employees, perfect buffet options, close distance to walk everywhere, if exercise is needed after breakfast đ€Ł
Ryan
1 month ago
10.0
Everyone friendly and nice vibes for the pool area
Cons: N/A
Anita
1 month ago
9.0
Itâs a clean place with good location. Breakfast time gets very very very crowded
Cons: Open more Restaurants for breakfast
Maxence
1 month ago
9.0
Hervé
1 month ago
9.0
Petit déjeuner superbe. Chambre confortable et trÚs calme. Personnel trÚs accueillant.
Cons: Nous avons tout apprĂ©ciĂ© mĂȘme si lâemplacement a 35 minutes a pied de la place principale nous a fait faire du sport.
David
1 month ago
8.0
Large comfortable and clean room. Excellent breakfast, lovely pool and gardens. 30 minutes walk to the main square.
Cons: Air conditioning in the room didnât work. Some noise at night.
Ovidiu
1 month ago
8.0
Monika
1 month ago
10.0
Hotel bardzo dobrze poĆoĆŒony, przepiÄkne ogrody i baseny, Ćwietna obsĆuga
Cons: Brak uwag
Anne-sophie
1 month ago
10.0
TrÚs bel hÎtel. journée passée trÚs relaxante.
stephan
1 month ago
6.0
Cons: Ménage discutable
Paul
1 month ago
9.0
The Breakfast was good, the dining area got very busy and chaotic in between 9-10, so having breakfast early was important. The rooms are clean and comfortable, but a bit dated and worn. The staff are friendly. Ther pool is fantastic. We tried both onsite restaurants, the Italian one has good service and food, while the Moroccan style food was OK, it took a long time for the food to arrive and it wasn't very filling, the menu could be better.
Cons: The onsite food during the day lacks value for money. It would have been good if the kids club playground could be accessed earlier for the kids, since the gates are locked in the morning.
Dorian.B.
1 month ago
9.0
vito
1 month ago
8.0
Bien situé et belle infrastructures Bon petit déjeuner Les restaurants
Cons: Piscine pas vraiment chauffé Personnel pas toujours compétent Le prix des boissons au pool bar assez élevé
Mélanie
1 month ago
8.0
TrĂšs trĂšs bien situĂ© , on pouvait tout faire Ă pied. Chambre trĂšs confortable Le buffet le matin est incroyable il y a vraiment de tout ! Personnel toujours prĂ©sent et gentil quel que soit la requĂȘte. HĂŽtel au calme , lâextĂ©rieur et les piscines tout est top.
Cons: Dommage que le sĂšche cheveux sâĂ©teint automatiquement au bout de 30 secondes , pas pratique de sĂ©cher des cheveux longâŠ
Douieb
1 month ago
10.0
Fatima
1 month ago
8.0
Paul
1 month ago
8.0
The property was in a good location, close to the airport, the Menara Mall, and about 25 minutes walk to the Medina. The facilities were excellent. 3 outdoor pools (1 of these was heated), 1 indoor pool, a small but well-equipped gym, 3 restaurants, bars and lots of comfortable seating.
Marcos
1 month ago
6.0
Las zonas comunes
Cons: Un dĂa entraron en nuestra habitaciĂłn unos clientes en varias ocasiones porque le habĂan asignado nuestra habitaciĂłn. Tuvimos que llamar varias veces a recepciĂłn para que solucionasen este incidente porque los nuevos clientes insistieron en acceder en varias ocasiones. Por suerte estĂĄbamos en la habitaciĂłn en esos momentos. Me parece un hecho muy grave y todavĂa estamos esperando una disculpa por parte de la gerencia del hotel. El desayuno es mejorable y el comedor muy ruidoso.
nunzia
1 month ago
10.0
Celine
1 month ago
8.0
giada
1 month ago
8.0
Ottima la posizione, zona servita e facilmente a piedi si raggiunge la Medina. Bello il parco esterno con le piscine, un oasi di pace e relax. Ottimo buffet colazione, buono il buffet cena. Pulito.
Cons: Camere umida e poco insonorizzata. Non c'Ăš l'opzione camera tripla, noi avevamo 2 letti alla francese, un po' scomodo
Andras
1 month ago
9.0
Location is equally good proximity to the old town, to parks and to the railway station. There is broad selection of breakfast options. The park area with the swimming pools is really nicely designed and relaxing. Super quick checkout.
Cons: Our room was overlooking the road, which was a little bit noisy at times.
Maria
1 month ago
9.0
HARDIJS
1 month ago
10.0
Izcila viesnĂca! GarĆĄĂgs Ăšdiens! MĂșs sagaidĂja DzimĆĄanas dienas pĂ rsteigums- augĆi un torte!
Cons: Viss izcili!
Morgane
1 month ago
10.0
La gentillesse du personnel, lâaccessibilitĂ© ++, la piscine chauffĂ©e
Cons: La literie trop petite et pas trĂšs confort, et lâattente ++++ pour manger Ă la pool bar.
Ciani
1 month ago
6.0
Emplacement Calme
Cons: L'organisation au snack bar de la piscine
Pascal
1 month ago
8.0
Nina
1 month ago
8.0
Fantastisk frukostbuffé, trevligt poolomrÄde, skön sÀng, stort rum med utsikt över trÀdgÄrden, vattenkokare med te och kaffe, flaskvatten pÄ rummet, tom minibar och sÀkerhetsskÄp.
Cons: Personalen var dĂ„liga pĂ„ att informera om sĂ„vĂ€l faciliteter, att de hade ett system dĂ€r man kunde deponera pengar i receptionen för att sen kunna sĂ€tta upp snacks och dryck vid poolomrĂ„det pĂ„ ârumsnotanâ. Det fick vi reda pĂ„ av en slump frĂ„n en annan gĂ€st. Personalen visade oss till fel busstation samt rekommenderade att vi skulle köpa regionbussbiljetter online. Det var jĂ€ttesvĂ„rt att köpa bussbiljetterna online och man fĂ„r svar âinom 48 timâ om det finns plats pĂ„ bussen eller ej. Det var tur att vi gick till de tvĂ„ olika busstationerna dagen innan resa, för att hitta rĂ€tt busstation, samt köpa biljetter dĂ€r direkt. 24 tim senare fick vi en e-post som sa att biljetterna var slut, men dĂ„ satt vi redan pĂ„ bussen. Hotellets wi-fi Ă€r har för smal bandbredd för att klara alla gĂ€sters uppkoppling populĂ€ra tider pĂ„ dygnet. TV:n pĂ„ rummet gick pĂ„ samma wi-fi och gick inte alltid att titta pĂ„ p g a detta. Hotellets restauranger/cafe/bar var trevliga men dyra. SPA-avdelningen/gymet var mycket dyr.
Belen
1 month ago
5.0
Hotel de calidad media, buenas instalaciones pero poco cuidadas. El buffet es correcto.
Cons: La habitaciĂłn estaba super descuidada, tuve un brote de alergia tremendo⊠nadie habĂa limpiado detrĂĄs de las mesillas, debajo de las camas, las cortinas⊠en dĂ©cadas! Terrible Las bebidas del buffet carĂsimas, y el personal (especialmente en recepciĂłn) no ha sido nada amable. No repetirĂ© cuando vuelva a Marrakech.
Corentin
1 month ago
8.0
Câest la 3eme fois que nous sĂ©journons dans cet Ă©tablissement car le rapport qualitĂ© prix vaut vraiment le coup !
Cons: Cela ne concerne pas lâĂ©tablissement directement mais les taxis devant lâhĂŽtel ont tendance Ă sur gonfler les prix. Il faut toujours vĂ©rifier sur lâapplication Roby ou marchander pendant de longues minutes.
Johanna
1 month ago
7.0
Bronwen
1 month ago
8.0
Great location. Fantastic pool and sun lounger area
Cons: Menu diversity could have been a little better and also evening entertainment. However I appreciate it isnât high season
Teodora
1 month ago
10.0
Dalius
1 month ago
8.0
Jocelyne
1 month ago
10.0
Tout est parfait, l'accueil, le confort de la chambre, le buffet petit déjeuner, la piscine, le parc ainsi que les soins massage et hammam. Rom service impeccable. à l'arrivée, un plateau de fruits frais et pùtisseries, des bouteilles d'eau renouvelées tous les jours ainsi qu'un bouquet de roses fraiches nous attendaient dans la chambre Belle adresse à recommander. Nous reviendrons
Cons: RAS
kate
1 month ago
9.0
Breakfast had an amazing choice & was regularly re-stocked, everything was fresh & tasty. Staff were attentive but not overbearing. Great choice of amenities on site. Wonderful outdoor pool area. Overall great facilities.
Cons: Prices we found quite expensive for drinks etc, think the pool bar/takeaway to the room could be a bit cheaper than the main indoor bars. Not sure if I would class it as 5 star, maybe 4! Nothing else to complain about.
Marco
1 month ago
10.0
Lars
1 month ago
9.0
Vi satte veldig pris pÄ at vi kunne utfÞre yoga som en aktivitet
Cons: Veldig kaotisk i frokostsalen
Laurent
1 month ago
9.0
Marta
1 month ago
7.0
Hotel posiada piÄkne baseny oraz okolica jest przyjazna dla dzieci. Personel bardzo miĆy na stoĆĂłwce. SzczegĂłlne 20 letni Mohamed.
Cons: ĆĂłĆŒka i poduszki nie wygodne. Nie byĆo czysto teĆŒ w naszym pokoju. ChoÄ byĆo codzienne sprzÄ tane to jednak wciÄ ĆŒ czystoĆÄ pozostawiaĆa wiele do ĆŒyczenia. Ćazienka teĆŒ byĆa bardzo nie wygodna. W pokoju byĆo nie wystarczajÄ co ĆwiatĆa.
Gillian
1 month ago
10.0
Dursun
1 month ago
8.0
HĂŽtel agrĂ©able avec de beaux jardins et une piscine trĂšs plaisante. Lâemplacement est pratique. Ă lâaccueil, Latifa a Ă©tĂ© particuliĂšrement souriante et bienveillante, ce qui est trĂšs apprĂ©ciable. Le petit-dĂ©jeuner est le mĂȘme chaque jour mais propose suffisamment de choix pour que chacun y trouve son compte.
Cons: LâexpĂ©rience au spa est en revanche dĂ©cevante. La salle de dĂ©tente correspond Ă la piscine intĂ©rieure oĂč le calme nâest pas respectĂ© (tĂ©lĂ©phones, conversationsâŠ). Le massage oriental mâa semblĂ© assez approximatif comparĂ© Ă dâautres expĂ©riences que jâai eues au Maroc. De plus, aucun thĂ© ni moment de relaxation nâest proposĂ© aprĂšs le soin. Au-delĂ du prix, le moment de dĂ©tente nâa pas Ă©tĂ© Ă la hauteur.
virginie
1 month ago
7.0
Emplacement, qualité du petit dejeuner
Cons: Chambre salesâ pas de nettoyage du sol, des wc
Alexandra
1 month ago
9.0
El hotel es muy chulo pero no sĂ© puede ir a la medina si no es en taxi que cuesta cada vez unos 10âŹ. El resto fenomenal.
Cons: La ubicaciĂłn o transporte al centro.
C.J.J.
1 month ago
9.0
Prachtig zwembad, lekker en uitgebreid ontbijt en vriendelijk personeel
Cons: De bloemengeur bij de receptie is veel te overheersend
JEROME
1 month ago
10.0
le petit dejeuné est top, complet, et il est possible de le prendre à l'extérieur.
JEROME
1 month ago
10.0
Leonardo
1 month ago
8.0
Robbie
1 month ago
8.0
Very comfy beds and super soft sheets Aesthetically pleasing Accessible Very good quality buffet (food hot) friendly waiting staff and chefs, fresh and lovely pizza On-site ATM Spacious Main building was quiet
Cons: Front of house staff impersonal, tip orientated Lack of fluent/cohesive written English in menus Paying for service industry and not receiving service
CHRISTOPHE
1 month ago
9.0
Personnel trÚs aimable, chambre propre, piscine chauffée agréable et délicieux beignets faits sur place le matin : nous avons passé un excellent séjour. »
Cons: Personnellement , je nâai pas particuliĂšrement apprĂ©ciĂ© certains produits du petit dĂ©jeuner, notamment les viennoiseries et les crĂȘpes.
Victoria
1 month ago
9.0
Le petit déjeuner extra. Extérieure reposant.
Cons: Le sÚche cheveux hors service et la porte de la salle de bain mal positionné. Une porte coulissante dans la salle de bain serait mieux.
Francisco Lagoa Marques
1 month ago
5.0
O Staff é muito simpåtico. A localização do hotel é boa, relativamente perto do centro, 25 minutos a pé da medina, ou 3 minutos de carro. A zona da piscina é ótima O Restaurante italiano do hotel é bom.
Cons: A Limpeza do quarto estava muito deficiente. O ChĂŁo do quarto e do WC estavam mesmo muito sujos. O Quarto que reservei Double Bed nĂŁo me foi atribuĂdo, mesmo depois de eu ter ligado para a receção. FicĂĄmos num TwinBed Os empregados do Pequeno Almoço, estavam muito apressados e quase atropelam os clientes.
Leigh
1 month ago
7.0
Good location, clean, great pool area
Cons: The staff - very understaffed, very slow with service, hot drinks machines at breakfast kept running out, I would not stay here again, staffing let the hotel down
Preckova
1 month ago
10.0
damien
1 month ago
10.0
Gentillesse du personnel Confort de lâhĂŽtel Piscine chauffĂ©e
Gerhard
1 month ago
8.0
Die Dekoration der Platten beim FrĂŒhstĂŒcksbuffet war toll!
Cons: 1.) Obwohl angeblich das Buffetresto bis nach 22 Uhr auf ist, wurde oft schon um 20 Uhr teilweise abgerĂ€umt und Speisen, die ausgegangen waren, nicht mehr aufgefĂŒllt. Es war ratsam, kurz nach 19 Uhr zu kommen und dann schnell zu essen, um von der - zumindest am Anfang - reichaltigen Auswahl zu profitieren. 2) Die Auswahl an Fleischgerichten war doch limitiert. Fast jeden Abend Huhn!
Judit
1 month ago
10.0
Nagyon våltozatos volt a reggeli és a vacsora.
Cons: A kĂ©szpĂ©nzes fizetĂ©s. De ez egĂ©sz MarokkĂłra jellemzĆ.
Blaauw
1 month ago
10.0
Tania
1 month ago
9.0
Laure
1 month ago
7.0
LâextĂ©rieur de lâhĂŽtel avec les jardins et piscines (dont une chauffĂ©e ) est trĂšs agrĂ©able LâhĂŽtel trĂšs calme est trĂšs bien situĂ© : 10min de tout max Personnel trĂšs gentil et hĂŽtel trĂšs propre
Cons: Petit déjeuner pas assez varié et aucune alternative pour les allergies, lactose etc Nourriture à la pool bar pas top et cher
Jayvee
1 month ago
10.0
The proximity to malls, park and tourists attractions
Cons: Our room was so WARM all day
Kirsi
1 month ago
8.0
LÀmmitetty uima-allas ja aamiainen hyviÀ
Cons: Huoneet kaipaisivat face liftin
Anna
1 month ago
10.0
Emilie
1 month ago
8.0
Piscine chauffée et chambre trÚs bien propre et spacieuse!
Cons: Petit dĂ©jeuner finissant Ă 10h le dimanche matin . Nous avons trouvĂ© ça tĂŽt . Peut etre mois du ramadan âŠ
Philippe
1 month ago
8.0
Lâemplacement et le jardin magnifique ainsi que la piscine e chauffĂ©e
Cons: Le jour sous la porte qui laisse passer la lumiĂšre du couloir
laurence
1 month ago
8.0
Nous avons effectuĂ© deux rĂ©servations identiques dans cet hĂŽtel Ă quelques jours dâintervalle (chambre avec trĂšs grand lit double). Lors de notre premier sĂ©jour, tout Ă©tait conforme. En revanche, lors du second sĂ©jour, la chambre disposait dâun lit double standard et non dâun trĂšs grand lit comme rĂ©servĂ©. Câest un point qui mĂ©riterait dâĂȘtre vĂ©rifiĂ© afin que les prestations correspondent bien aux rĂ©servations. Ă part cela, lâhĂŽtel est trĂšs bien situĂ© dans le quartier de lâHivernage, les piscines sont trĂšs agrĂ©ables et le petit dĂ©jeuner est trĂšs bon et variĂ©.
Sylvie
1 month ago
8.0
Shandle Dynne
1 month ago
10.0
Brendan
1 month ago
8.0
Donughts for breakfast
Cons: N a
Neil
1 month ago
7.0
Good breakfast
Cons: First 3 days the hotel was very cold. We had our evening meal and breakfast in the hotel every day / night and like many guests had to eat in our coats. Food in the Italian restaurant was disappointing there was barely a single mushroom in the mushroom pasta
abdourahamane
1 month ago
9.0
Claude
1 month ago
8.0
Tout est presque parfait
Cons: Le dĂźner nâest pas Ă la hauteur de l Ă©tablissement trĂšs rĂ©pĂ©titif
Kim
1 month ago
7.0
A nice hotel, spacious room, comfy sofa in the room near window looking out to the nice view of the pool. Had a lovely massage at the spa. Breakfast was available until 10am so didn't have to get up too early for it. Check out was at 12pm also a good time so no rushing in the morning. Reasonable cost for 5 nights at a 5 star hotel.
Cons: We arrived when it was dark, it wasn't clear where our room was as didn't know there are other buildings, our room was on the other side, pass the pool, 5th floor, out of the lift, up the ramp and right at the end of the corridor so quite a trek from reception. We were stuck in the lift one day, everything stopped working even the alarm in it, no speaker to speak to anyone for help, heard people outside and shouted out, my husband managed to pull the lift door open with the help of a lady on the outside, tried calling the reception back in the room but nothing there telling me what number to press on the phone, on the way out told someone at reception about it, don't think we got an apology, at first when asked to speak with the manager we were told they weren't there that day so we asked if they could contact us the next day, felt this was important that it didn't happen again and to anyone else, it was quite a frightening situation, not something we expect from a 5 star hotel, they agreed that they will ask the manger to contact us but no one got back to us, didn't feel the seriousness of the situation was acknowledged and felt like they didn't care.
Diana Sorina
1 month ago
10.0
Very nice hotel with friendly staff and an awesome breakfast. Rooms are big and comfort able and there are multiple relaxation atras. I loved the fireplace :). The area is very safe and close to the center.
Laurence
1 month ago
5.0
Vladimir
1 month ago
9.0
Fanny
1 month ago
8.0
Angela
1 month ago
8.0
christian
1 month ago
8.0
pdj excellent. Reps du soir de qu'agilité, varié et proposant des spécialités marocaines. Nous le recommandons.
Cons: L'aération dans les chambres est bruyante
Paulina
1 month ago
9.0
Bardzo udany pobyt. Wszystko nam siÄ podobaĆo â czysto, miĆa obsĆuga i przyjemna atmosfera. Dobra lokalizacja i spokojna okolica
Cons: DokupiĆam opcjÄ z widokiem na ogrod. Bardzo rozczarowujÄ ce to byĆo. Widok byĆ na budynek.
VICTORIA
1 month ago
8.0
Extérieur magnifique
Cons: Pas de transats disponibles
Adrian
1 month ago
9.0
Amazing garden. Very silent set-up.
Cons: A bit outdated.
Marion
1 month ago
10.0
lilian
1 month ago
8.0
Petit déjeuner trÚs varié et trÚs bon mais cette salle est trÚs brouillante. Nous avons privilégié les repas à la pizzeria et au restaurant marocain avec un personnel trÚs sympathique.
Cons: Peut ĂȘtre faudrait il amĂ©liorer la communication sous forme d affichage ou de plaquettes dans les chambres, sur votre site, un peu succinct. Ca n a pas gĂąchĂ© notre sĂ©jour dans tous les cas đ
Sandra Siemens den Arend
1 month ago
9.0
Mooie zwembad, luxe kamer
Cons: Niks
Jo
1 month ago
10.0
Everything. Great location, only 20 minutes walk into the Medina or to the new town. Super comfortable beds, great shower pressure and large spacious rooms. Listening to the blessing upon waking and feeding the birds on the window ledge was a joy. Good choice of restaurants on site too.
Cons: Nothing not to like.
Rui
1 month ago
8.0
Leonie
1 month ago
10.0
Sophie
1 month ago
5.0
Emplacement
Cons: MĂ©nage sale, personnel trĂšs mĂ©diocre, petit dĂ©jeuner trĂšs moyen, faut appeler la rĂ©ception 3-4 fois avant quâon nous apporte une serviette de bain manquanteâŠ
Daniel
1 month ago
9.0
Natasha
1 month ago
9.0
Lovely hotel, good sized rooms, pleasant staff, good and decent priced food.
Cons: It is a bit of a walk from the Medina, maybe 20/30 minutes. This wasnât an issue for us as we were happy to walk and thought it was worth it for the pool/ relaxing hotel. Also easily solved by getting a taxi for a few euro if needed
marchand
1 month ago
4.0
L'établissement est situé à vingt minutes de marche de la médina. Nous estimons que cela ne correspond pas aux standards d'un hÎtel cinq étoiles, tels que présentés sur Booking.
Cons: Le responsable des réservations a manifesté un manque de considération. Nous avons dû écourter notre séjour en France en raison d'un cas de force majeure. Il nous avait assuré que Booking transmettrait la demande et qu'il y répondrait favorablement. à ce jour, nous n'avons reçu aucune réponse, ni de nouvelles de Booking, qui nous avait pourtant garanti une réponse sous 24 heures.
hicham
1 month ago
5.0
expensive for what it is
Lawrence
1 month ago
5.0
I liked the location.
Cons: Staff rude and disrespectful to women, staff members stealing change and charging us more for wrong items, ignoring my wife making her very uncomfortable
Michelle
1 month ago
10.0
Tout l hotel sauf le restaurant l orangerie le soir
Cons: Les repas sans goût toujours pareil
davide
1 month ago
8.0
Jean
1 month ago
8.0
Pour une premier séjour dans cet établissement et j'ai été trÚs agréablement surpris pour sa qualité. Check-in rapide et efficace en 2 minutes. Belle et grande chambre et trÚs belle salle de bain. Petit balcon donnant sur le jardin trÚs agréable et déco parfaite sans luxe ostentatoire en toute sobriété. Le lobby, la piscine et l'ensemble de l'hÎtel sont également trÚs agréables. Et rapport qualité prix excellent à cette époque de l'année (100 ⏠la nuit avec le petit déjeuner). A recommander sans hésitation
Cons: RAS
Roberto
1 month ago
10.0
Tutto perfetto
Cons: Perfetto
Daniel
1 month ago
10.0
Emilie
1 month ago
10.0
Propreté, accueil,petit déjeuner, vraiment tout était vraiment trÚs bien , les serviettes a disposition pour la piscine Nous avons eu mauvais temps mais ça vous n y pouvez rien !
Cons: Le prix à l hÎtel des boissons 5 e un coca 7e50 une biÚre locale....et nous n avons pas regardé les restaurants sur place.....
Dri78
1 month ago
5.0
Struttura abbastanza bella. Camera spaziosa e con grande finestra. Letti molto comodi e grandi. Buona insonorizzazione
Cons: Ristorante a buffet pessimo. Nel complesso soggiorno caro per la qualitĂ offerta. Sistema di riscaldamento molto rumoroso. Nel complesso un 3 stelle italiano
Jari
1 month ago
8.0
The staff is amazing. The pools and outdoors are very nice. The location is good, near nice places and not far away from the airport. Breakfast was so good!
Cons: Facilities are a bit outdated. Toilet rims were out of positions and room door seals, well, there weren't door seals, you can see light coming from the corridor. Room HVAC was noisy/ out balanced, bearings or fan is outdated. Imo that is not ok, a hotel of this level, cause everything else is so top notch.
Sarah
1 month ago
9.0
Fijn gelegen en een mooi hotel met fijne bedden!
Cons: Het ontbijt vond ik iets minder
D'Amico
1 month ago
9.0
joseph
1 month ago
2.0
La gentillesses du personnel
Cons: La cuisine et la disposition des chambres par rapport au soleil
Daragh
1 month ago
8.0
Stéphane
1 month ago
8.0
Avril
1 month ago
5.0
Not much
Cons: Unhelpful staff. Breakfast unhygienic and awful staff. Rooms tired, dated and dusty and not fresh .
Ida Hvattum
1 month ago
7.0
Nice poolarea, and the property is beautiful. Good breakfast.
Cons: The room could have been better cleaned, and its not much to do around in that area. Just big hotels. But just a short drive from the Medina.
Nikola
1 month ago
10.0
Our stay was really nice. Very good value for the price that we paid!
Anna
1 month ago
10.0
Wspanialy Hotel, blisko lotniska I centrum miasta, Medina ok 20 min spacerkiem. Bezpieczna I zielona okolica. Przemily personal, kazdy usmiechniwty i uczynny. Duzy wybor jedzenie, piekne baseny, chetnie wrocimy!
Thomas
1 month ago
10.0
Camille
1 month ago
10.0
Duffy
1 month ago
10.0
Sarah
1 month ago
8.0
This hotel was a great find. - Area: It was in a very safe & quiet area. Ideal for those who would like a break from the hustle & bustle of the town centre. It was approx 30 minute walk to the Media. - Room: We were impressed with the room. It was a huge twin room and we had double beds which was a lovely surprise. The room was well equipped with fridge, an easy to use safe, great shower, and robes & slippers. - Cleanliness: The room, the pool, the restaurant & throughout the hotel were all very clean. The rooms was serviced daily which we didn't expect. The cleaning staff were lovely. - Staff: We came across great service across most parts of the hotel. They were very warm & accommodating - from the lady who served mint tea at reception, to the restaurant staff & the cleaning staff. They couldn't do enough for us. - Food: Dinner & Breakfast was decent and had a good choice. I am gluten intolerant & on asking they brought me gluten free bread (which was much appreciated). On the last day we had to leave at 5.40am & they kindly suggested we come down at 5.30am (well before breakfast started) - which was very accommodating & kind. - There were two adult pools (one warmer & one cooler) & a kids pool outdoor. The pool area was well appointed, and was a lovely environment to chill out. - Value: We got a discount on this hotel via Booking.com, and felt that it was well worth what we paid. - Rating: The hotel is more like a 4.5 star than a 5 star. But we had read that in the reviews ahead of time and were happy to try it out. it was great value for what we received. Would highly recommend it. We will definitely return.
Cons: - Room Cards: The room access cards never worked in the evening time after we came back from our day outings. Reception said it was because we stored the cards side by side in our handbags - but it happened regardless of where we placed them. - Reception staff: Although almost all staff across the hotel gave exceptional service, some of the Reception staff could have been friendlier / more helpful at times. To my last point, we were expected to queue every evening to re-activate the room card (as if that was normal) despite the fact they were always engaged with other guests / it was time consuming. Another said they couldn't give me a brochure or pricelist for the spa - which seemed like a very basic request. - Breakfast was very busy in the mornings and queues would build for the omelette & pancake station. Might be worth having more staff on during peak times, if possible.
Emily
1 month ago
8.0
KrĂĄsna zĂĄhrada, vyhrievanĂ© bazĂ©ny, vyborne reĆĄtaurĂĄcie a skvelĂ© jedlo. A vĂœbornĂĄ poloha, vĆĄade bez problĂ©mov peĆĄo.
Cons: Izby pĂŽsobia dosĆ„ tmavo a pochmĂșrne, nie ako na fotografiĂĄch. A v izbĂĄch je starĂœ nĂĄbytok, ktorĂœ tieĆŸ nie je na fotkĂĄch vidieĆ„. A v kĂșpeÄŸni chĂœbal radiĂĄtor, aby ste si mali kde odloĆŸiĆ„ plavky, keÄ prĂdete z bazĂ©nu. Ale inak tam bolo Äisto.
Hassan
1 month ago
10.0
bilches
1 month ago
5.0
The hotel is beautiful, your was nice
Cons: The Staff, TV didnât work and they took 200 MAD for the fees, he didnât explain why
happyharry03
1 month ago
8.0
Great location for easy walk into the center of Marrakesh, very clean and well appointed hotel . Good size rooms and daily house keeping was excellent. Breakfast was busy but great choices Comfortable sun loungers but the loud music all day long wasnât great !!
Alexandra
1 month ago
10.0
Sofian
1 month ago
7.0
Marlene
1 month ago
8.0
petit dejeuner, chambre correcte, piscine agreable, accÚs aux différentes prestations
Cons: RAS
DAVID
1 month ago
6.0
Lucie
1 month ago
9.0
MITJA
1 month ago
10.0
heated pool, garden, room
Cons: short stay
De Laere
1 month ago
8.0
mohamed
1 month ago
8.0
Jardines
bellagnech
1 month ago
5.0
Cons: Le spa est archinul
isabelle
1 month ago
4.0
Ursinus
1 month ago
7.0
Aivis
1 month ago
7.0
Solaman
1 month ago
8.0
Houda
1 month ago
8.0
Mauricette
1 month ago
10.0
J ai fete mes 50 ans c etait juste magnifique
Thierry
1 month ago
9.0
EMMANUEL IFECHUKWUDE
1 month ago
10.0
Tina
1 month ago
9.0
Posizione ottima, personale disponibile e camere ampie ed abbastanza pulite. La colazione , nonostante le recensioni che avevo letto, era ottima e abbondante. Il ristorante italiano allâinterno comodo e con varietĂ di piatti buoni.
Cons: Andrebbe migliorato un poâ lâarredo interno delle camere che Ăš un poâ datato
massimo
1 month ago
9.0
Stanza spaziosa e bagno ristrutturato, giardino bellissimo, personale cordiale, colazione ricca e completa, di dolci e salati, parti comuni e camere pulite.posizione comoda, abbastanza vicina al centro ed in bella zona
Cons: Le porte del bagno vecchie e cigolanti e i letto comodo ma non comodissimo
massimo
1 month ago
9.0
Mathias
1 month ago
3.0
WALEED
1 month ago
10.0
Andrea
1 month ago
8.0
Walter
1 month ago
8.0
Régine
1 month ago
9.0
Pierre-luc
1 month ago
8.0
Maksim
1 month ago
8.0
Cecile
1 month ago
7.0
Lâemplacement La piscine Le room service
Cons: Les prix des consommations 3⏠le cafĂ© VĂ©tuste des parties communes des bĂątiments On sent quâil y a bcp de passages Dans le bĂątiment koutoubia le wifi fonctionne trĂšs mal et on a quasiment pas eu la TV. TrĂšs mauvaise connexion. Lâaspirateur nâest jamais passĂ© pendant le sĂ©jour. Massages du spa trĂšs irrĂ©guliers selon les personnes. Mieux vaut se payer un massage ailleurs.
Hafid
1 month ago
10.0
Ăyvind
1 month ago
4.0
DEBORAH
1 month ago
8.0
Tutto perfetto!
Cons: Pulizia non sufficiente
Gabert
1 month ago
8.0
VALERIE
1 month ago
7.0
Nice hotel, food was good and liked that there were multiple restaurants to choose from.
Cons: The gym opens at 8/9 am which is really late for people who are staying there for business purposes. Impossible to take advantage of the facility.
Julian
1 month ago
9.0
Emmanuel
1 month ago
10.0
TrÚs bon rapport qualité prix
Cons: Rien
Marti
1 month ago
8.0
Brigitte
1 month ago
10.0
Abdelhafid
1 month ago
10.0
Jayaike
1 month ago
6.0
Abdellatif
1 month ago
9.0
STEPHANIE
1 month ago
7.0
C. Niel
1 month ago
8.0
HÎtel trÚs beau. TrÚs belle chambre avec belle salle de bain . TrÚs grande douche. Bel espace extérieur jardin piscine . Emplacement sympa pour découvrir Marrakech accessible à a pied sans soucis.
Cons: On entend les clients des chambres d a cÎté. Nous avions une chambre cÎté route et la nuit un peu bruyant avec les voitures qui passent. ..
Theodora
1 month ago
10.0
Christel
1 month ago
7.0
Les jardins, les activités des jeunes à l'écart, la piscine chauffée était agréable. le Yoga aussi.
Cons: Le personnel de l'accueil pas trÚs sympathique, pas de conseils, il nous manque 100 eur dans notre chambre. Le personnel du petit déjeuner pas trÚs sympa, non plus, dire bonjour ce n'est pourtant pas difficile.
Francisca
1 month ago
8.0
Fanny
1 month ago
7.0
mona
1 month ago
9.0
Propreté personnel souriant et disponible
Sabrina
1 month ago
8.0
Emplacement de rĂȘve , personnel charmant et Ă lâĂ©coute De petits restaurants Ă proximitĂ© Ă faire Ă pied
Richard
1 month ago
8.0
Lauriane
1 month ago
6.0
Jâai aimĂ© le petit dĂ©jeuner La piscine est vraiment belle PlutĂŽt bien situĂ© La salle de sport
Cons: Devoir rĂ©clamer du gel douche tous les jours Lâorganisation du petit dĂ©jeuner La piscine pas si chauffĂ©e que ça
Soso22
1 month ago
5.0
location, outside pool
Cons: I booked a so called Premium Room, Balcony Garden View, I got a room but no balcony, I asked one as booked and paid, it was not available and they did not want to give a discount. No shower gel, asked for refill, all 4 days no refill... A bit worn out but it could be a good 3 stars hotel. Indoor pool need to be paid, spa services booking unreliable
mona
1 month ago
9.0
La propreté et le service
Gaelle
1 month ago
6.0
Piscine chauffée
Cons: Boisson pas compris dans le repas du soir mĂȘme pas une bouteille d eau c est honteux vue le prix payer
Slavena
1 month ago
10.0
AĂŻcha
1 month ago
8.0
L'accueil L'espace piscine restaurants
Cons: Ras
sara
1 month ago
8.0
salma
1 month ago
7.0
Het ontbijt was lekker en veel keuze.
Cons: De badkamer was wat minder. Er hing een beetje een riool geur.
Alexandra
1 month ago
9.0
Maria Luisa
1 month ago
10.0
Colazione eccezionale
Cons: Ricezione wifi scarsa in camera
Nina
1 month ago
8.0
Katarzyna
1 month ago
8.0
Caroline
1 month ago
8.0
La taille des chambres deluxe mĂȘme si pas de balcon comme indiquĂ© et la literie trĂšs confortable Le petit dĂ©jeuner trĂšs complet La gentillesse du personnel
Cons: Chambre lits jumeaux prévue avec 2 grands lits hors 2 lits simples Un seul ascenseur qui fonctionne
salomé
1 month ago
6.0
Le personnel qui est gentil
Cons: Le manque de chauffage par 7 degrés la nuit avec un enfant.
Lise
1 month ago
7.0
L'accueil est agréable, la chambre est spacieuse et confortable.
Cons: Attention, lorsque vous prenez le dĂźner inclus, aucune boisson n'est inclus, mĂȘme pas de l'eau. L'eau ainsi que toute autres boissons sont payante.
Gazguez
1 month ago
8.0
Astrid
1 month ago
6.0
Propere, verwarmde zwembaden en omgeving. Goede locatie, taxi meteen beschikbaar. Grote, nette kamers.
Cons: Van de 4 nachten hebben we 1 keer housekeeping gekregen. De andere 3 keer heb ik meermaals moeten bellen naar de receptie. Water, koffie, wc papier was allemaal op. Ontbijt/lunch faciliteiten zijn ok maar erg standaard.
Rui
1 month ago
10.0
Marine
2 months ago
9.0
Emplacement, literie, piscine chauffĂ©e, les animations proposĂ©s comme le yoga avec Rachid qui est un super coach, lâĂ©quipe sympathique
Cons: RAS
kelly
2 months ago
10.0
Laura
2 months ago
9.0
Eine rundum gelungene Unterkunft, kaum sind wir aus unserem Taxi ausgestiegen kam bereits der Concierge und nahm uns die Koffer ab, diese wurden uns auch aufs Zimmer gebracht. Die Lage des Hotels ist wirklich perfekt, die bestellten Uber/Abholdienste fahren bis vor die TĂŒr, was sehr angenehm ist. Des Weiteren kann man fuĂlĂ€ufig den Menara Garden und Menara Mall erreichen, falls man Wasser oĂ€. einkaufen möchte. FrĂŒhstĂŒck und Abendessen waren auch immer mehr als ausreichend und sehr lecker, aus diesem Grund kann ich die negativen Bewertungen hier nicht verstehen aber man kann ja in jeder Suppe ein Haar finden, wenn man möchte.... anmerken möchte ich noch, dass es eine sehr ruhige Gegend ist, hier kann man wirklich entspannen!
Jacky
2 months ago
9.0
L'accueil Le service L'emplacement TrĂšs bonnes prestations au regard du prix
Cons: La qualité des soins (hammam et massages)
Reya
2 months ago
3.0
The staff The hairdressing salon is super good Super comfy pillows
Cons: It's dirty - the rooms are not cleaned well It's dated It smells bad It needs a lot of maintenance
Martina
2 months ago
8.0
Coca1956
2 months ago
9.0
Coca1956
2 months ago
9.0
Lars
2 months ago
8.0
Tidlig morgen mad og god morgenmad. Hotellet og vĂŠrelser rent og pĂŠnt. Personalet meget meget behjĂŠlpelig.
Cons: Aftens maden meget meget dÄrlig ogsÄ var den ogsÄ kold. Det var svÊrt at fÄ en plads ved poolen
katharine
2 months ago
8.0
Giulia
2 months ago
5.0
Posizione centrale nel quartiere Hivernage, vicino a centro commerciale. Stanze ampie e silenziose . 3 ristoranti interni. Bello il giardino esterno con palme
Cons: La struttura in Italia avrebbe 3 stesse, pulizia davvero insufficiente, arredi vecchi e logori, non rispecchia un hotel a 5 stelle. Appena arrivati in camera, abbiamo riscontrato la scarsa qualitĂ delle pulizie effettuate,: negli angoli vi erano polvere e âbriciolineânel bagno il sanitario era leggermente sporco e presentava capelli a terra. Zona buffet colazione poco pulita, piatti macchiati, erogatori di succo sempre sporchi (una volta una tazza risultava perfino sporca di colla esternamente). Gli stessi servizi dellâhotel sono scadenti. Personale alla reception non accogliente. La struttura Ăš organizzata a villaggio, la hall (unica parte curata della struttura) risulta moderna ma staccata dagli edifici con le camere che invece si trovano in strutture adiacenti allâedificio principale, ogniqualvolta bisognava percorrere lâintero giardino+ zona con piscine per tornare allâedificio con la camera (e con bambino piccolo eâ veramente scomodo).
Hervé
2 months ago
8.0
Emplacement parfait, dans un quartier calme. La piscine est chauffée et assez grande pour nager. Les cours de yoga stretching avec Rachid, excellents! Le petit- déjeuner est bon et le personnel trÚs gentil.
Cons: Le surcoût de la piscine intérieure.
ASSOULINE
2 months ago
8.0
Lâensemble
Cons: Lâaccueil rĂ©servation au spa pas de sauna et lâaccĂšs piscine chauffe payante
Hervé
2 months ago
8.0
Emplacement dans un quartier calme. La piscine est chauffée et assez grande pour nager. Les cours de yoga stretching avec Rachid, excellents! Bon petit- déjeuner et personnel gentil
Cons: Le surcoût de la piscine intérieure.
JERONIMO MONTAĂA
2 months ago
9.0
EL DESAYUNO ESTA MUY BIEN Y LA UBICACION A 1 KM DE LA MEDINA EN UN BARRIO MUY SEGURO Y LUJOSO
Cons: NADA
Elmo
2 months ago
8.0
François
2 months ago
10.0
Louise
2 months ago
9.0
Un personnel souriant, ravie de pouvoir rendre service. Une propretĂ© irrĂ©prochable. Une piscine chauffĂ©e indispensable en fĂ©vrier et de nombreux transats trĂšs confortables. Ăquipement au top .
Cons: Une légÚre amélioration sur l'organisation pour améliorer la logistique des serveurs notamment au pool bar .
Plomion
2 months ago
8.0
TrÚs bien pour les visites. Petit déjeuner avec beaucoup de choix.
Cons: Le ménage journalier est vraiment trÚs vite fait. Les serviettes de toilettes étaient repliées mais pas changé
Vanni
2 months ago
8.0
Top la signorina alla eccepito che parlava Italiano professionale e preparata.
Cons: la non alienazione tra prezzi diretti al banco (purtroppo piĂč alti ) e i prezzi che formula Booking (piĂč bassi)
wes
2 months ago
8.0
Nam
2 months ago
10.0
karine
2 months ago
8.0
la grande piscine chauffée en février les transats confortables la proximité du centre et de l'aéroport le petit déjeûner la possibilité de manger au snack de la piscine La qualité et la taille du lit La salle de bains Le grand balcon La possibilité de prendre le petit déj dehors
Cons: HÎtel à grosse capacité TrÚs bruyant A éviter pendant les vacances scolaires si on recherche le calme La réception a annulé notre chambre payée d'avance parce que notre vol a été retardé donc quand nous sommes arrivés à 10h du matin, nous n'avons pas eu accÚs à notre chambre. Nous les avions pourtant prévenus.
Ingrid
2 months ago
8.0
Emplacement et décor
Cons: Carrelages cassés, équipement un peu vieux
Z1410STdiwi
2 months ago
6.0
Very disappointed with my stay here. Reception - always very busy, so hard to get information. Hotel facilities not described at registration. A map was available at porters desk. Room - grubby, no plug in the basin, squeeky bathroom door, patio door only opened 24", dirty patio furniture with black soot. Our 'garden view' room actually had a view of the car park and was near the entrance. Every day in the very early morning and late at night many coaches & taxis arrived and left and with the associated wheeled luggage, doors slamming etc was disturbing. Pool area - fantastic, well laid out and clean, but marred by loud thumping music from 9am - 5pm, with no areas to escape. There were not enough sun beds or towels when it was busy but staff tried to help. Breakfast - chaotic! To sit outside you had to be lucky to find a table and cutlery. The food provided generally good, fresh and varied but some things ran out (scrambled eggs, nuts). Also, surprisingly, no separate area for smokers, not pleasant! Pool bar - provided drinks and snacks throughout the day and was very good. Dinner - choice was either an expensive but great pizza Italian, a Moroccan with lovely food + service or, bizarrely, an eat-as-much-as-you-can cafeteria! Pool and restaurant staff - they were excellent and worked very, very hard, thank you to them all! Because they were so busy it felt chaotic at times and they looked quite stressed. I would say the ratio of staff to people was too low. I wanted a relaxing break by the pool with a book but spent a lot of time in the bedroom to escape the music. Reception staff were uninterested in my comments about incessant loud music. There was a 'suggestions' box in Reception but I saw no pen & paper. Location of the hotel - about 10-20minutes from the airport, a short taxi ride to town (or 20 minute walk) and in a pleasant area, with some restaurants nearby.
ChristelLux
2 months ago
8.0
We got a very good deal with half board. Friendly staff everywhere, the room was large ( king size bed), and nice. Bathroom was a good size too but no bathtub only a quite large shower. The buffet was fine both for breakfast (very busy) and dinner. One of the pools were heated which was good as the second pool was too cold for us. The staff removed towels from sunbeds that were not used as no âreservation allowed â which was appreciated as there would not have been enough space for all if not done. We did a massage at the spa which was great, but close to European prices. Good location near the Menara mall and good area, no issue to walk around. All in all very happy with our stay, not a bling bling 5 star hotel but a good choice for us.
François Elie
2 months ago
10.0
super
Cons: rien
Outlook Account
2 months ago
8.0
Hotel was nice but I didn't sleep at all because I couldn't control the temperature of the room. The room has its controls but if the temperature is setup from centralised unit and room control is useless. I didn't sleep first night because it was boiling.
Cons: Temperature control.
Maria Osk
2 months ago
8.0
Trevor
2 months ago
10.0
Breakfast was brilliant... more variety of food then at any hotel I have stayed at. Staff very courteous. Hotel facilities amazing. Rooms were of adequate size.
Cons: Wi-fi quality in the rooms at weekend was the only let down. I put this issue down to the large number of guests staying on those particular days.
DĂĄvid
2 months ago
9.0
A szĂĄlloda kertje fantasztikus. PihenĂ©sre, feltöltĆdĂ©sre kivĂĄlĂł hely. SzemĂ©lyzet nagyon segĂtĆkĂ©sz Ă©s kedves.
Cons: Hiåba próbåltunk kicsit fƱteni, az sajnos nem ment.
Marianne
2 months ago
8.0
Super fint pool omrÄde og dejlige store vÊrelser
Andreea
2 months ago
6.0
Pozitionare buna, mic dejun variat, curatenie si schimbare prosoape zilnic.
Cons: Am rezervat prin booking douÄ camere premium cu balcon Èi vedere la piscinÄ (una cu pat dublu Èi una cu douÄ paturi), bineinteles la un pret mai mare fata de celelalte camere. La check-in ni s-a spus cÄ pot fi oferite doar Ăźn corpuri diferite, ceea ce nu am acceptat, dat fiind faptul ca eram o familie. Ni s-a dat una dintre camere la parter, fÄrÄ vedere la piscinÄ, cu un miros ciudat, iar Ăźn baie am gasit furnici. Ăn plus, niciuna dintre camere nu avea pat dublu, conform rezervÄrii. Nu am primit ceea ce am plÄtit. ExperienÈÄ dezamÄgitoare Èi lipsÄ totalÄ de respect faÈÄ de client. Seara era foarte rece in camera, desi am vrut sa urcam temperatura de la termostat, nu mergea mai mult de 21 de grade, ceea ce a fost foarte inconfortabil. Mobilier invechit, nu prea pare a hotel de 5 stele.
patrick
2 months ago
9.0
HĂŽtel situĂ© dans un quartier calme, pour autant Ă 15â Ă pied de la Koutoubia, idĂ©al pour visiter Marrakech sans avoir Ă prendre de taxi. Chambres spacieuses, propres et confortables, grande piscine chauffĂ©e (apprĂ©ciable en fĂ©vrier) TrĂšs bon rapport qualitĂ© / prix dans lâensemble Buffet de bonne qualitĂ©.,,,
Cons: âŠmais buffet qui manque de variĂ©tĂ© Wifi de trĂšs mauvaise qualitĂ© dans la chambre et autour de la piscine
Lenka
2 months ago
8.0
Hotel s pÄknou zahradou, bazĂ©ny (1x vyhĆĂvanĂœ), umĂstÄnĂœ v novÄjĆĄĂ Ätvrti. Je zde hodnÄ hotelĆŻ, restauracĂ, nĂĄkupnĂ centrum. DochĂĄzkovĂĄ vzdĂĄlenost do Mediny. VybavenĂ pokoje jiĆŸ starĆĄĂ, ale postele pohodlnĂ©. SnĂdanÄ je vĂœbornĂĄ- ovoce, dĆŸusy, slanĂ©, sladkĂ© peÄivo, vajĂÄka, klobĂĄsky, sĂœry, mĂstnĂ jĂdlo, kĂĄva z automatu.
Cons: KaĆŸdĂœ den jsme museli u bazĂ©nu Äekat na vĂœdej ruÄnĂkĆŻ, vĆŸdy cca 10minut, neĆŸ je odnÄkud pĆivezli. Na recepci nemajĂ zĂĄjem, nahlĂĄsili jsme, ĆŸe nefunguje televize a 2 dny to nikdo neĆeĆĄil.
Juliette
2 months ago
9.0
La qualitĂ© de la chambre avec son lit, la douche Ă lâitalienne et le personnel.
Cons: Le petit dĂ©jeuner nâĂ©tait pas assez variĂ© mais Ă©tait correct.
Sue
2 months ago
8.0
Clean, helpful staff, nice area
Cons: We had a room that stated âgarden viewâ but there is no such thing. We overlooked the front of the hotel, ie car park and road. It was ok but not what we expected. Also it is quite a walk into the main area which is ok during the day but not at night. You would need to get a taxi. There are not many places to eat nearby if you donât want to eat at the hotel.
jean yves
2 months ago
7.0
Bon emplacement la visite de Marrakech peut ce faire a pied depuis l hÎtel Petit déjeuner copieux
Cons: service il faut rĂ©clamer souvent pour ĂȘtre entendu tĂ©lĂ©vision rĂ©ception dĂ©plorable impossible de regarder une Ă©mission
anna
2 months ago
8.0
Jalal JDAINI
2 months ago
5.0
richer
2 months ago
8.0
Tinne
2 months ago
8.0
perboire
2 months ago
10.0
TrÚs propre trÚs agréable et personnel trÚs gentil et à votre service
Cons: Rien
Mairead
2 months ago
9.0
Staff helpful place clean and no loud noise
Cons: no issues at all
Donna
2 months ago
8.0
Good location, and in nice area. Property was maintained to a high standard
Cons: The only thing I can think of is there wasnât enough sunbeds in the sun. There was a bit of a fight for them, and due to the beautiful manicured gardens, a lot of beds were in the shade for a lot of the day
Liane
2 months ago
10.0
La piscine chauffée en hiver !
Tamara
2 months ago
9.0
Federico
2 months ago
10.0
Francine
2 months ago
8.0
Je suis revenue apres des annees...j ai beaucoup aimeÌ pleins de souvenirs et les employeÌs sont tous aux petits soins.
Cons: Pour etre franche j ai trouveÌ les matelas trop durs vraiment...
Yasmine
2 months ago
9.0
Antonio
2 months ago
9.0
Emplacement idéal Piscine chauffée Grande chambre et propre Le silence pour dormir on entendais pas de bruit bien insonorisés
Cons: La bataille pour avoir un transat les gens se levait tĂŽt pour aller mettre des serviettes sur les transats. Partez dĂ©jeuner, mĂȘme promenade et revenait tranquille sur leur transat des heures plus tard.
Laura
2 months ago
7.0
Mooi zwembad met volop bedjes. Fijne bedden. Lieve mensen.
Cons: Het gebouw waarin wij zaten was oud, de kamers niet lekker fris.
Jemima Wilberforce
2 months ago
9.0
jeremy
2 months ago
3.0
Mike
2 months ago
8.0
Very nice hotel which was reasonably quiet for the time of the year. Friendly staff, good facilities and the food provided in the half-board option was plentiful and tasty. The hotel is about a 20 minute walk from the Medina - there are plenty of taxi options if you prefer not to walk.
Cons: Being picky, the breakfast coffee wasnât the best!
Dieter
2 months ago
9.0
Schöne Pools und viele Palmen. Sehr schön gestaltete Aussenanlage mit viel Platz. Bequeme Liegen am Pool. Im grossen FrĂŒhstĂŒckraum findet man immer einen Platz. Grosses FrĂŒhstĂŒckbuffet. U.a. sehr gutes italienisches Restaurant.
Elodie
2 months ago
8.0
HÎtel trÚs agréable, trÚs bien situer, piscine chauffée le +++, petit déjeuné trÚs bon, restaurant italien trÚs bon. Personnel trÚs agréable, tout est propre et hÎtel en trÚs bon état.
Cons: Chambre situĂ©e au dessus du restaurant en surclassement car un bĂ©bĂ© trĂšs bruyante on a lâimpression dâĂȘtre dans la cuisine et la plonge ..
Richard
2 months ago
10.0
Everything was great, room was perfect and clean and all the staff weee so friendly and helpful, also the breakfast omg to much to pick from and all I tried was fantastic!!! Thank you to you all for a wonderful stay and will definitely come stay again âŠ
Salahattin
2 months ago
9.0
Der pool, die sauberkeit, die putzfrauen haben sehr gute arbeit geleistet, die lage war zwar 2-3 km weg von Attraktionen oder lebendiger PlÀtze, aber war auch okay. Wir waren im grossen und ganzen sehr zu frieden!
Cons: Um 16 uhr war jeden tag kein handtuch mehr am pool, musste paar mal betteln, bis ich ein handtuch bekommen habe. Und einmal 1,5 stunden gewartet dafĂŒr⊠Und beim frĂŒhstĂŒck war es so, wenn man um 9:30 uhr frĂŒhstĂŒcken wollte, (um 10 uhr war ende), dann war meistens nicht viel auswahl da und das personal fing an aufzurĂ€umen anstatt nachzufĂŒllen. Auch kaffeeautomaten waren die meisten ausgeschalten bis auf zwei! Ich will dieses hotel nicht verschlechtern, damit wĂŒrde ich denen unrecht tuen, da dieses hotel auch sehr viele gute seiten hatte! Ich wollte nur ein kritik ausĂŒben, denn wenn diese sachen beachtet werden, wirds aus sehr gutem aufenthalt ein sehr perfektes aufenthalt! Trotz meiner kritik wĂŒrde ich nochmal dieses Hotel buch! Weil echt sehr vieles perfekt war!
Charles
2 months ago
10.0
Fabien
2 months ago
10.0
Les espaces extérieurs et le petit déjeuner incroyable.
Cons: Rien, le personnel est top.
malcolm
2 months ago
10.0
V Giovanna
2 months ago
9.0
Il giardino e le piscine sono molto belle. La camera era enorme ed aveva un letto comodissimo.
Cons: Niente
roberto
2 months ago
8.0
Le camere accoglienti e spaziose, la piscina e la spa.
Cons: La lentezza nel servire i piatti al pool bar a pranzo e la WI-FI che funziona malissimo.
JOSEPH
2 months ago
9.0
Nous étions émerveillés pour Mme Sanaa à la réception qui a été exceptionnelle à tous les niveaux TrÚs professionnelle et trÚs soucieuse de la satisfaction des clients
MarĂa
2 months ago
7.0
Nous avons demandĂ© Ă changer de chambre pour le câbruit de la rue car obligĂ© d ouvrir la fenĂȘtre la nuit car pas de climatisation et pb de tĂ©lĂ©vision et chasse d eau depuis notre arrivĂ©e, Ă©tant donnĂ© que nous prolongions notre sĂ©jour de 2 nuit dans leur Ă©tablissement et ils nous ont prouvĂ©une chambre un Ă©tage plus bas donnant sur la mĂȘme rue? De fait nous avons gardĂ© la nĂŽtre.
Cons: Nous avons demandĂ© Ă changer de chambre pour le câbruit de la rue car obligĂ© d ouvrir la fenĂȘtre la nuit car pas de climatisation et pb de tĂ©lĂ©vision et chasse d eau depuis notre arrivĂ©e, Ă©tant donnĂ© que nous prolongions notre sĂ©jour de 2 nuit dans leur Ă©tablissement et ils nous ont prouvĂ©une chambre un Ă©tage plus bas donnant sur la mĂȘme rue? De fait nous avons gardĂ© la nĂŽtre. La rĂ©ception n est pas compĂ©tante ils nous demande de revenir 3 jours de suite voir l Ă©quipe de rĂ©servation sans aucun rĂ©sultats. Lande d organisateur professionnalisme au service de restauration piscine pourtant beaucoup de personnel agrĂ©able
arnaud
2 months ago
9.0
Chambres spacieuses, confortables, au calme, grande piscine, salle de sport avec tout ce qu'il faut, terrain de basket et tennis