Riad Noir d'Ivoire
Chain: Not Available
Description
Luxurious Accommodation
Indulge in a stay at Riad Noir d'Ivoire, offering beautifully designed rooms with modern amenities like flat-screen TVs and private bathrooms with plush bathrobes and slippers.
Relaxation and Recreation
Unwind in style with a heated outdoor pool, sun terrace, spa center, and hot tub available for all guests, promising a rejuvenating experience during your stay.
Dining and Entertainment
Savor delicious meals at the on-site restaurant, sip on refreshing drinks at the bar, and explore nearby attractions like Medersa Ben Youssef and Marrakech Museum just a short distance away.
Book your stay now at Riad Noir d'Ivoire for an unforgettable Marrakech getaway!
Sentiment Analysis
Great staff
Beautiful design
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Hot tub/Jacuzzi
Car hire
Massage services
Packed lunches
Availability Side
PanthĂšre Grand Master Suite
Guests will have a special experience as this suite offers a pool with a view, a hot tub and a fireplace. Featuring 1 bedroom, this spacious suite off...
Honeymoon Guépard Suite
This luxurious suite features a pool with a view, a hot tub and a fireplace. Boasting a private entrance, this spacious suite also comes with 1 bedroo...
Guest Sentiment Categories
Cleanliness
The overall cleanliness is praised, with many guests highlighting well-maintained areas.
Service
Staff went above and beyond, being polite and accommodating throughout the stay.
Location
The location is appreciated for its beauty, although some mention it might not be central enough for all.
Room Quality
Rooms are described as luxurious and beautifully finished, contributing to a fabulous stay.
Amenities
Amenities are impressive, with mentions of a lovely bar and great space within the riad.
Value for Money
Generally considered good value, although some felt mixed about the food pricing versus quality.
Food and Beverage
While dinners received mixed reviews, breakfasts were noted to be delicious.
Overall Experience
Guests shared a very positive overall experience, citing multiple aspects of the stay as outstanding.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (657)
David
1 week ago
10.0
Raika
1 week ago
1.0
Worst travel experience in my life. I am honestly still in shock about how this was handled by the owner, Stephen. What started as a normal Booking â including an initial discussion about a possible collaboration â turned into a chaotic and extremely frustrating experience due to constantly changing terms and inconsistent communication. Agreements were made and then repeatedly altered, creating confusion and a complete lack of trust. Despite being told I was receiving a âspecial deal,â this was simply the standard pricing as listed on Booking, which I had already agreed to. On top of that, I was still asked to pay an additional âŹ50 per night for my boyfriend. This did not reflect what had been discussed and only made the situation more misleading. Communication became excessive and intrusive, with repeated calls even after matters had already been discussed and agreed upon. The situation escalated in a completely unacceptable way. After I clearly stated that I no longer felt comfortable staying the final night and requested a refund, the owner threatened to call the police without any valid reason, even while I was in the process of leaving with my luggage. There was absolutely no justification for this. It was unnecessary, disproportionate, and created a highly stressful and intimidating situation. That final evening, which should have been a relaxed and enjoyable part of my stay â instead became the moment everything escalated, and ultimately the reason I chose to leave. As a business owner myself, I genuinely do not understand how you can treat a paying guest this way,especially in a hospitality setting where people come to feel welcome and at ease. This experience was far from that. I have stayed at multiple other places in Marrakech during this trip that clearly understand service and hospitality, which makes this experience stand out even more negatively.
Raika
1 week ago
1.0
Cons: Owner created a very unsafe situation. What started as a normal Booking quickly turned into a chaotic and extremely uncomfortable experience due to constantly changing terms and inconsistent communication, despite clear agreements being made in advance. Instead of handling the situation calmly, the owner escalated it in a completely unnecessary way and threatened to call the police without any valid reason, even while I was already in the process of leaving with my luggage. This behaviour was disproportionate, intimidating, and created a situation that felt unsafe, something you should never experience as a guest. In addition, the property did not match the photos online and felt poorly maintained, which added to the overall disappointment. As a result, I chose to leave immediately and did not stay. I would strongly advise others to think very carefully before booking here.
1 week ago
8.0
lucy
1 week ago
10.0
Property was Amazing! Great location and service!
Cons: Decor, location, staff
Philippe
1 week ago
9.0
TrĂšs beau Riad magnifiquement dĂ©corĂ©: les tons, le mobilier, la dĂ©coration. La chambre « des chameaux » est superbement dĂ©corĂ©eâŠet trĂšs spacieuse ! Le personnel est trĂšs gentil et prĂ©venant, un sĂ©jour dâexception.
Cons: Le restaurant nâest pas Ă la hauteur du niveau prĂ©tendu du chef Ă©toilĂ© ! Un vĂ©ritable effort est nĂ©cessaire dans un si bel envirronement.
Nicola
1 week ago
4.0
The staff are very welcoming and friendly.
Cons: Sadly quite a lot, and this is said with a heavy heart because the staff are very kind. The Raid is very different in reality to the photos and they so kindly âupgrade â us without us knowing or asking but the room style wasnât us and after all you selected the rooms when booking for personal preference right! We ask for our room but they had given it to someone else đ . You never really knew what was happened, communication needs to improve after all itâs a lot of money and we waste a lot of time just waiting around to know things. Itâs crazy that we felt bad for the things they got wrong. We ended up in the Zepra room which was better than the upgrade but still had a few things wrong- no bath at stayed because the tap doesnât work, very tired in places too đ Letâs just say it wasnât magical as the photos show. However an expensive experience.
Sonia
1 week ago
9.0
.oOWorldtraveller
2 weeks ago
10.0
The Staff is EXCEPTIONAL. A huge shoutout to Aziz and Maryam in particular, who are the kindest, sweetest people ever! The Hammam and Massages are great too. The concierge services are great! The place is like a dream.
Cons: The Suite we were in was a bit dark (despite the amazing staff putting up more light). The Jacuzzi was very chlorinated, I assume because we were the first guests of the season.
Sophie
2 weeks ago
10.0
Natalie
2 weeks ago
8.0
This is a beautiful building to the north of the Medina area in Marrakech (about 20 minutes walk to the Jemaa el-Fnaa). It has a lovely courtyard and pool area, and we were upgraded to a suite with a terrace and jacuzzi, which was very spacious. There were also other facilities we didn't get a chance to use, like a hammam and wine cellar.
Cons: The riad seemed to be understaffed. They had said we should call them when we arrived and they'd come to meet us, but there was initially no answer and we couldn't wait around at the parking spot. The following morning, we needed to leave to catch our flight and the breakfast was quite delayed, because everything had been left to a single member of staff (who was working very hard). The breakfast itself was fine but similar to that in other riads we stayed in for around half the price - for the price here we would have expected a bit more.
Philip
2 weeks ago
3.0
Claire
2 weeks ago
10.0
The Location was good and you could get to the Souks by easy walking. The Riad was spectacular , the owner has such amazing taste it was decorated impeccably, it was a real feast for the eye. The breakfast was nice simple but very good quality. The bar was amazing and the hospitality second to none. The staff where gorgeous and friendly and genuine.
Cons: I liked everything
CHRISTINE
2 weeks ago
8.0
CHRISTINE
2 weeks ago
8.0
Le cadre est vraiment superbe Le personnel est charmant
Cons: aucun responsable pour donner les ordres Personne a lâaccueil il a fallu attendre 1/2heure que quelquâun nous propose lâapĂ©ritifâŠplats servi froid et sans accompagnement Nous sommes dĂ©jĂ venu et câĂ©tait top mais il y a du laissĂ© aller câest bien dommage La baignoire fuyait donc pas de bain possible les oreilles ne sont pas trĂšs fermesâŠtrĂšs difficile Ă trouver lâadresse
Brigid
3 weeks ago
8.0
Mats
3 weeks ago
7.0
Trevlig personal.
Cons: Lite slitet.
Zineb
3 weeks ago
10.0
Itâs a magical space in the middle of the old Medina Loved every detailed of it
Cons: You should consider taking care of the people who works at Riad, theyâre really amazing staff so professional and friendly
Cecile
1 month ago
3.0
Das Location an sich ist wunderschön, sehr gross, sehr aussergewöhnlich. Die Lage ist sehr zentral und einfach zu erreichen. Personal sehr freundlich. Ungewöhnliche Ausstattung.
Cons: Preis-LeistungsverhĂ€ltnis passt nicht mehr: Matratze aus den Jahren gekommen. Bad nicht mehr schön, viel Kalk, kein Licht mehr in der Dusche, nicht repariert, Lichtschalter defekt. Das grösste Manko an die Unterkunft liegt aber woanders: man fĂŒhlt sich abgezockt: hoher Preis fĂŒr wenig Leistung im Vergleich zu anderen Riads dieser Preisklasse. Nur einmal Wasser, am Tisch kostet die Flasche Wasser ca. 9 Eur, kein Fön, Transfert 35 EUR (ĂŒblich ist max 20 Eur), angeblich Michelin Koch serviert ungeniessbares, aufgewĂ€rmtes europĂ€isches Essen (marokkanische Speisen waren ok, wenn auch viel zu teuer), FrĂŒhstĂŒck auf 7 Uhr vereinbart kam mit halber Std VerspĂ€tung, Leitung nicht gastfreundlich.
Ian
1 month ago
9.0
The breakfast was good and the room lovely. Nice roof terrace
Cons: There was a very lively party in the courtyard that went until late at night and seemed very noisy in our room.
Anne
1 month ago
10.0
Chambre magnifique Personnel charmant TrÚs bien placé Ce Riad est vraiment à recommander
Lisa
1 month ago
8.0
nkrgupta
1 month ago
9.0
MĂłnica
1 month ago
10.0
As soon as we walked in, we thought we were dreaming. The Riad was so beautiful, charming and welcoming, to which the dim lights, the warm atmosphere and the soft music highly contributed. We were offered mint tea and pastries next to the pool while checking in, so we felt at home straight away. We were shown around the Riad (the cellar, the library, the hammam, etc.), so perfectly taken care of, and then accompanied to our room, which exceeded our expectations. The pictures attached to this review show what we cannot describe with words. Steve, the owner, who introduced himself soon after we arrived, made the whole difference, since he is an amazing host! Not only he made us feel at home, but we also enjoyed his company in the lobby-bar, where we had a pleasant moment talking to him about the history of the Riad, his life experience in Marrakech and the Moroccan culture itself, while savoring excellent wine. The hi-fi system in the Riad was undoubtedly the most impresive one we have seen in our lives: the envolving sound coming from tenths of "haut de gamme" Bang & Olufsen speakers, and the exquisite sound track, made the atmosphere magical. Breakfast was very good, served with love, as they say, and the atmosphere was so relaxing. Special thanks to Aziz, the server, who was so helpful during all our stay, even offering a warm jacket in case we needed it for one of our excursions. He was so professional and kind. So was Miriam, her colleague, whose warmth and care we highly appreciated. We will back next year and we highly recommend Riad Noir d'Yvoire to everyone, as it is a hidden gem, in the heart of the medina. We just loved it!
Cons: Not to have gone before!!
MĂłnica
1 month ago
10.0
Daniela
1 month ago
10.0
Hervé
1 month ago
10.0
La beautĂ© du cadre et lâincroyable serviabilitĂ© du personnel
Noelle
1 month ago
10.0
The staff were amazing and so helpful!
Cons: There wasn't anything I would change.
Kristina
1 month ago
9.0
Jose
1 month ago
10.0
Accueil trÚs chaleureux un petit apéritif de bien venu.
Cons: Il manque un peu dâĂ©clairage dans la salle de bain surtout pour les femmes pour ce maquiller
STEFANO
1 month ago
8.0
L ' atmosfera ...dimensione della suitte, l' eleganza dell'ambiente.
Cons: La colazione non corrisponde al posto ...
TuÄçe
1 month ago
10.0
Our room was perfect
Cons: Nothing
Myriam
1 month ago
7.0
Joseph
1 month ago
10.0
Mario
1 month ago
5.0
Il Riad Ăš storico e particolare
Cons: Ambienti molto freddi e poco riscaldati . Necessita di molta piĂč cura . Ambienti comuni non sempre puliti
karim
1 month ago
5.0
accueil quelconque, petit déjeuner minimaliste ,obligé de demander le jus d'orange, pour sortir du Hammam il faut traverser le restaurant !!!, coupure d'eau chaude !!! au prix de la chambre !! , pas de the Earl gré , corbeille de pain oubliée lors du diner > TERRASSE à l'abandon !!! bache déchirée !! alcool hors de prix: 13 euros le verre du premier vin
Cons: Patio magnifique mais dommage pas mis en valeur
Philipp
1 month ago
8.0
Das Ambiente war sehr schön
Cons: Die Dachterrasse war etwas heruntergekommen
Charles
2 months ago
9.0
Keith
2 months ago
5.0
The hotel sadly does not live up to the images. It is tired , not in the luxury category the the price reflects, the service was very lacklustre . In our room the hairdryer was broken but no replacement available or provided through our stay, the hot water was limited, the bath would not retain water, the bedside rugs were full of holes ( shabby not chic) the bath wold not hold water , I could go on.. In addition the wellness area appeared not to be open and the over courtyard retractable ( maybe) roof was broken and flapping in the breeze which was unfortunate as it was very wet and very cold . Sorry, we have stayed many times in Marrakech , but this was by far the worst accommodation experience
Julie
2 months ago
6.0
Staff was great
Cons: A lot of things didnât work. Not well maintained.
Tiziana
2 months ago
10.0
L'interno del riad Ăš fantastica ogni angolo curatissimo con pezzi di arredamento unici e rari . Lo staff gentilissimo Il proprietario davvero un signore di una gentilezza e classe rara Da ultimo un ristorante di livello elevatissimo
Cons: Nulla
Corinne
2 months ago
9.0
La gentillesse, lâaide et le sourire du personnel
Cons: /
Gianluca
2 months ago
10.0
Bernadett
2 months ago
10.0
Noir interior, very nice interior, with beautiful pieces of furnitures in harmony. Takes backing time or time has stopped at some point- feeling⊠Many valuable small and thoughtful details everywhere.
Cons: Carpets (grass)in elephant room and bathroom could do replacing! Please change it - would make a differenceâŠ
Paul
2 months ago
9.0
Beautiful property - well maintained and to traditional style.
Cons: It was all great!
Douwe
2 months ago
8.0
Beautiful rooms and very lovely staff. We got a free upgrade of our room to a beautiful room with lovely Moroccan art, a fireplace and a bath!
Cons: The music at dinner and breakfast could be quite loud sometimes.
Alejandro
3 months ago
5.0
Hammam, excellent service
Cons: Breakfast
BarniebÀr
3 months ago
9.0
Die Jungs und MÀdels vom Transport bis zum housekeeping waren Superklasse. Aziz war ein Kellner der dir jeden Wunsch buchstÀblich von den Augen abgelesen hat. Danke auch an Fatah, Ali und den owner Stephen.
Cons: Das Wetter ...... lach đđ
Johana
3 months ago
10.0
Bria
3 months ago
6.0
Tidmarsh
3 months ago
8.0
The staff were lovely & the hamam was amazing!
Cons: It felt a little shabby in some areas, like it needed a bit of maintainence, there were loose tiles on the stairs and black mould in the shower and a few other things I noticed that needed attention. Otherwise, a very beautiful place though.
Anastasiia
3 months ago
10.0
ĐĐ”ĐČĐ”ŃĐŸŃŃĐœĐŸ ĐșŃĐ°ŃĐžĐČĐŸ, ŃŃŃĐœĐŸ, ĐșĐŸĐŒŃĐŸŃŃĐœĐŸ, ŃĐžĐșĐ°ŃĐœĐŸ! ĐĐŸŃŃДпŃĐžĐžĐŒŃŃĐČĐŸ! ĐŃĐ” ŃŃпДŃ!!!
Caterina
3 months ago
10.0
Stunning!
Cons: All the staff was great! Thank you all, for the stay! Over all to the Sir at breakfast, we did 2 morning an early breakfast and he was so kind See ya
Alya
3 months ago
5.0
J'ai aimĂ© la qualitĂ© des lits et l'esthĂ©tique global des chambres. J'ai aussi apprĂ©ciĂ© la dĂ©votion des employĂ©s pour nous apporter nos petits dĂ©jeuner sur le toit et Ă ĂȘtre plus ou moins rĂ©actif Ă nos demandes.
Cons: Gros manque de capacitĂ© Ă accueillir les remontĂ©s des clients de la part de la manageuse qui n'avait aucune diplomatie ni sang froid malheureusement et nous a levĂ© le ton dessus et mis en porte Ă faut pour leurs erreurs ! Dommage que la piscine n'est pas frĂ©quemment nettoyĂ© et chauffĂ©... DĂ©ception aussi du petit dĂ©jeuner, on nous a servis du froid et l'amlou avait un gout et texture d'huile. Attention Ă bien regarder l'emplacement de cet hĂŽtel qui est escarpĂ© des grandes rues, cela peut ĂȘtre dangereux pour les filles le soir.
Joan
3 months ago
5.0
The staff were excellent. (Though Steven the owner was drunk the first night we were there and was letâs just say a bit over the top playing his tunes!!) lovely meal first night and breakfast good everyday.
Cons: Advertised as luxury and pictures make it look beautiful but is a bit tired. Upstairs balcony with jacuzzi needs some upgrades. Said satellite tv which there wasnât. Reported but they said had not worked for a while! Mini bar was not stocked and didnât feel cold. Only one towel in room but was rectified quickly. Sadly never heard any piano player and bar didnât open until 5pm
Angelique
3 months ago
10.0
Nous avons adoré le confort, la modernité et la gentillesse du personnel.
charlotte
3 months ago
10.0
Silvia
3 months ago
8.0
Ein sehr schönes Riad, der Gesamteindruck sehr gut,, mit viel Geschmack eingerichtet! Das Personal ist sehr zuvorkommend und hilfsbereit. FrĂŒhstĂŒck ausreichend, bei lĂ€ngerem Aufenthalt keine Abwechslung.
Cons: Zu dunkel, fĂŒr körperlich EingeschrĂ€nkte ungeeignet, sehr enge Treppen, kaum beleuchtet. Die Elephant Suite hat kaputte Teppiche, nicht funktionierende Lampen, Warmwasser reicht nicht, um die Wanne zu fĂŒllen. Insgesamt zu dunkel! Der GerĂ€usche Pegel von der Bar zu laut. Jeden Abend wurden die Boxen aufgedreht.
Akki
3 months ago
10.0
The owner himself, Stephen has become a great friend of me and my husband, he is absolutely brilliant and highly intelligent and I encourage anyone to strike a conversation with him. Absolute genius of a man, has always found a way to make every single conversation captivating and fully immersive. Exceptional and generous man that is always there to make sure you are having a good experience. This riad is a sanctuary for people who crave some sense of community and a cozy atmosphere that takes you back in time and fills your senses with pleasure. The staff are amazing and theyâre always there to make sure you are as comfortable as you can get, easy to befriend and speak to, have found absolutely no issues with them as they made my surgery recovery easier thanks to their continuous assistance and care. I encourage you to book a few months in advance as the rooms can quickly be filled. This riad is a hidden gem where you feel extremely lucky to have chosen them for your next stay, I promise you, you will always want to come back. As for me, I am definitely coming back, and I am very impatient to see our friend. Thank you Stephen for making these two weeks as wonderful as you are.
Cons: Some clients could be better
inci irem
3 months ago
10.0
tĂŒm çalıĆanların nezaketi imkanlar konusunda yardımları ve temizliÄi harikaydı
Benedicte
3 months ago
10.0
Tout etait parfait!!
Cons: Rien a redire.
Wouter
3 months ago
10.0
We had such a wonderfull stay in this nice riad! Because we arrived very early (9:30) and our room would not be ready until 15:00, the staff decided to give us a free upgrade for two nights to one of the wonderfull suites with a fireplace. After these two nights we got another free upgrade! This time to the honeymoon suite, which was magnificant. This one had a own private rooftop terrace (with jacuzzi), a cozy fireplace, a enormous bath and a nice seating area. Not only did these rooms make our stay in this riad so special, but also the friendly and courteous staff as well as the extensive breakfasts and the nice diner we had. Overall a well deserved 10!
Nico
3 months ago
7.0
La dĂ©coration et lâatmosphĂšre du lieu
Cons: Semble un peu Ă lâabandon.. manque de rafraĂźchissement
Ramesh
3 months ago
2.0
Cons: Beware of the fraudulent owner and stay away from this property. Very unusual experience where owner does not give the type of room reserved and intimidates to stay in a lower level room. When asked to officially do it through the booking.com site, he promises to refund the difference in room rate. But so far Iâve not received it in my credit card. I strongly believe owner does some fraudulent practices.
aitana
3 months ago
10.0
El personal muy agradable y la ubicaciĂłn muy buena, pudimos hacer todo andando!
Ramesh
3 months ago
2.0
Cons: Please stay away from this Riad. Itâs run by a fraudulent owner. Trees and may other things around the common pool area are full of dust and not even cleaned. Itâs very evident during day time. Owner kind of intimidated us to change our booking to a lower class room and asked that he canât give the original room that we had reserved. He said he wouldnât give that room for one night. But how the booking.com site allowed me to book it for a night. When I mentioned to record the change in the booking.com, he had promised to refund the difference in room rate, but so far Iâve not received it in my credit card. Please avoid this fraudulent property if you can.
Akki
3 months ago
10.0
Everything was amazing, it was basically luxury without breaking your bank
Cons: Itâs not about the property itself but more like the cities infrastructure
Giovanni
3 months ago
10.0
Not enough to describe how beautiful Riad Noir dâIvoire is. Perfectly located, has an amazing proprietor, staff and features. It offers wide range of services, including spa and dining options.
Cons: Nothing.
Manjit
4 months ago
8.0
ELISA
4 months ago
10.0
TrÚs beau riad. TrÚs bel établissement, le personnel est fort sympathique et serviable. Le décors était dépaysant. Cependant un peu de bruits dans la chambre provenant du restaurant dans la cour. Nous reviendrons.
Cons: -
Hart
4 months ago
10.0
The sound system and choice of music. Smoking at a cocktail bar in 2025 - just awesome!
Cons: Nothing all good!
libbi2020
4 months ago
10.0
My family picked Noir DâIvoire for a dinner, having no idea how beautiful the Riad was. Dinner was as equally exquisite with very detailed service. Some of the best food we had in Marrakesh. The owner was very gracious, checking in a couple days of times during dinner.
Paolo
4 months ago
10.0
La struttura Ăš fantastica lâaccoglienza di tutto il personale e del gestore Ăš stata ineccepibile
totiv587
4 months ago
10.0
I had two stays associated with this riad, and unfortunately my experience escalated from enjoyable to deeply concerning. On my first visit, the owner, Steve, was not present and the stay itself was pleasant. However, I later discovered I had been charged twice for the same stay â once through Booking.com and again directly by the riad at checkout. I raised this immediately however the riad failed to respond, so I had to open a dispute with American Express. At the time, I gave the benefit of the doubt and assumed it was an honest mistake. Based on that assumption, I rebooked. Unfortunately, the same issue happened again â another double charge. This time, the situation became much worse. The owner contacted me directly on my personal WhatsApp (not through Booking.com), accused me of being a scammer, insulted me, refused to let me clarify the charges, and initially refused to refund the duplicate payment despite clear documentation. After I provided proof, I was then told I would need to sign an NDA in order to receive my refund â something I have never experienced before and raised alarm. In addition to the financial issues, I feel compelled to mention the ownerâs inappropriate behavior. On one evening, while I was at the pool with my mother, the owner approached us visibly intoxicated, playing loud music, commenting on our sandals and feet. He later openly admitted to having a foot fetish, showing us why he has a displayed image of Angelina Jolie focused on feet in the library area. This interaction made us extremely uncomfortable â especially given that the owner has access to all guest rooms. We ended up having to put a chair blocking the door at night for our safety. Every night there was extremely loud music coming from the bar area which also didn't allow us to sleep. It is unfortunate, because the riad itself and the staff are lovely. However, due to the repeated double charging, hostile, and inappropriate behavior from the owner, I'd warn against staying here. Guests should be extremely cautious with payments and aware of the owner.
Gregory
4 months ago
10.0
The Riadâs owner is a little eccentric, but a great individual whoâs joins for drinks in the lovely bar. He helps make it special.
Cons: It wa great maybe the weather
Ariane
4 months ago
10.0
Tout
Cons: Rien
Giuditta
4 months ago
10.0
kimberlyv921
4 months ago
6.0
This is a hard place to review. It reminds my of a decadent old Uncleâs house. There are signs of grandeur all over. Beautiful carvings, ebony, photography books and the place looks stunning at night with the lighting. The courtyards with the pools are luminous and inviting when lit up. The staff is attentive and bed is comfortable. Breakfast is overall good. However, when daylight comes, there are signs of neglect and decline everywhere. Rugs with holes, torn screens and light fixtures, dead plants, and broken stairs ( which are actually hazardous). And the restaurant is extremely expensive for very average food. This could be and probably was an amazing place. It has the âbonesâ to be something truly special but needs care.
Leigh
4 months ago
10.0
Absolutely fabulous place! Beautifully finished with so many luxurious touches. We felt very spoilt and had a wonderful time.
Marta Alessandra
5 months ago
8.0
Akshay
5 months ago
10.0
Andrew
5 months ago
10.0
David
5 months ago
10.0
Great luxury Riad Food excellent great room and a welcoming host
Cons: Nothing really
Ghislaine
5 months ago
9.0
Riad incroyable. Les chambres ont été décorées avec beaucoup d'amour et de passion entre le style raffiné, chic et élégant. L'ensemble du Riad et notre chambre ont été décorée avec beaucoup de goût. L'espace est grand avec plusieurs recoins, salons détentes, une piscine, un piano, des salles de repos et une extraordinaire cave à vin moderne. Beaucoup d'attention et de délicatesse rassemblent les espaces. Un trÚs bel endroit. Dommage que nous n'ayons pas pu passer plus d'une nuit. Le dßner a été parfait, le personnel est attentionné, un vrai plaisir. Je recommande vivement !
Cons: RIEN
Erkin
5 months ago
9.0
Deborah
5 months ago
5.0
Ana
5 months ago
8.0
Johnny
5 months ago
9.0
I liked how staff went above and beyond aiding with any extra things we needed during out stay. The staff were very polite and accommodating and were able to transfer us to and from the airport.
Cons: Low lighting
Steve
5 months ago
10.0
everything was fantastic
JULIA
5 months ago
10.0
Todo. Cada detalle, impecable. El mejor Riad de Marrakech
Delphine
5 months ago
9.0
Emplacement parfait et personnel aux petits soins pour nous
Cons: Si on se couche tÎt, soirée assez bruillente avec la musique forte
ciornei
5 months ago
9.0
Is it very comfortable, and i appreciate the guy from the reception made us an upgrade for the room with Jacuzzi and private terrace. Of course that one is another level, u have privacy and comfort.
Cons: I guess the breakfast is pretty weak... not many options and also for this month it was cold on that area because they have some kinds of silver seats... but that's it.
Morag
5 months ago
10.0
Staff were brilliant
Cons: The stair lighting is very subdued so people with any visual impairment need to be aware
Martin
5 months ago
8.0
The design is amazing and whilst location is close the medina and ideal for us it might not be central enough for some. Live music was very good, and the bar manager also top notch.
Cons: The dinner food was really good both the French and Moroccan parts of the menu, but the breakfast whilst same as the rest of the riads we stayed at it wasnât on the same level as their high dinner offering.
FABIOLA
5 months ago
9.0
Dole
5 months ago
10.0
Beautiful throughout, amazing staff and clean, comfortable room.
Cons: For boasting a Michelin star chef, the restaurant dinner was a disorganized menu with many items out, dishes very heavy and sadly mediocre. The meal made me rather sick, but the staff was very attentive to help me later. In tandem, the included breakfasts were delicious and a great part of our stay!
Julien
5 months ago
9.0
Peter
5 months ago
10.0
Das *Riad Noir dâIvoire* ist ein wahres Juwel in Marrakesch. Wunderschön gestaltet, mit viel Liebe zum Detail, vereint es marokkanische Tradition und modernen Komfort auf perfekte Weise. Das Personal ist auĂergewöhnlich herzlich und aufmerksam, die Zimmer sind makellos und stilvoll, und das FrĂŒhstĂŒck ist ein Genuss. Besonders hervorzuheben ist das hauseigene Restaurant, das mit exzellenter französischer und marokkanischer KĂŒche begeistert â jedes Gericht ein Erlebnis. Im Weiteren gibt es eine gut assortierte Bar. Nach einem Tag in der Medina fĂŒhlt man sich hier wie in einer stillen, luxuriösen Oase. Ein Ort, an den man immer wieder zurĂŒckkehren möchte â Perfektion in jeder Hinsicht. Wir kommen sicher wieder einmal
Pam
5 months ago
10.0
Riad Noir d'Ivoire is an absolute joy and we could not have had a better place to finish our Moroccan jaunt. Its disarmingly simple street door opens into an extraordinarily beautiful, spacious, cool and achingly artful interior. With pillars and arches, sculptures and statuettes, carved animals, plashing water, high foliage and beautiful art on the walls, this riad was the most calming place imaginable to relax, in the heart of the medina, mere minutes away from the maelstrom of the market. The staff were fabulously attentive and the service outstanding. The cooking was excellent and dinner there was exquisite. There were pools, jacuzzis, a hammam, games and a library of art. Every nook and niche here is turned to the service of visual and sensory pleasure. Simply a gorgeous place to stay.
Cons: Smoking allowed
Lutz
5 months ago
9.0
meilan71
5 months ago
10.0
We had a wonderful stay at Noir dâIvoire and I would certainly recommend it. The riad is a true hidden gem in the medina, peaceful and intimate. It happens that during our stay there was no pianist and no loud music from the lounge, so the atmosphere was calm and very pleasant. The rooms are beautiful: elegant, spotless, and full of character. We learned that much of the dĂ©cor was created by the previous owner, Jill, whom the staff remembers with real affection. Breakfast was excellent, and we enjoyed the restaurant by the pool so much that we returned for dinner twice. We especially recommend the harira, which was fantastic. The staff were consistently kind, discreet, and helpful. Steven, the current owner, was also a gracious host and shared with us some fascinating stories from his life. I am a very selective traveler, and before arriving I had been confused by some of the recent reviews, particularly those describing loud noise at night or claiming the riad did not look like the photos. I initially booked 6 nights non-refundable on Booking.com, trusting the recommendation of another nearby 5-star riad where I had stayed previously (and who unfortunately was fully booked). When I later read a few alarming reviews, I became hesitant and ended up booking 3 of the 6 nights elsewhere. In the end, this turned out to be unnecessary. We could easily have stayed all 6 nights here, and we would have been very happy. Our experience was simply lovely, without any of the problems described in those negative reviews. A few suggestions for improvement: âą Complimentary bottled water should be provided daily. At the moment, only one bottle is offered on arrival, which is surprising for a riad of this level, especially considering that water is very inexpensive locally. âą The plants and wall around the second swimming pool would benefit from a bit more care. It would also be nice to have someone available for drink or snack service in that area. âą Cleaning of the shared spaces could be scheduled when guests are not using them, to avoid interruptions. âą Restaurant pricing is fair for the quality, but drinks (especially water and wine by the glass) are on the expensive side. For example, a bottle of water cost more than at Le Mamounia. âą The airport transfer at USD 35 is significantly higher than average. Even if the riad works with a private driver, it would be welcome to offer guests the option of a standard taxi service (around USD 15) for the 15-minute ride. Overall, Noir dâIvoire is a beautiful, charming riad with excellent service and a refined atmosphere. We truly enjoyed our stay and would gladly return.
Christina
6 months ago
10.0
Ola
6 months ago
9.0
Fantastisk atmosfÀr och vÀnlig personal
Cons: Det Àr gamla hus med trÄnga trappor etc men man vÀljer ett sÄnt hÀr boende om man gillar det
fabien
6 months ago
10.0
Kevin
6 months ago
7.0
Location
Cons: One incident of late night noise when some inconsiderate non residents decided to take over the bar. Fortunately the staff reacted professionally as did the owner once he was informed
monserrate
6 months ago
8.0
Domenico
6 months ago
10.0
Staff e personale tutto molto dedicati al cliente, con grande attenzione ed un sorriso sempre disponibile. Apprezzato molto lo stile del riad, che ha saputo coniugare bene lo stile tipico del riad con un tocco di modernitĂ
Cons: niente
frederic
6 months ago
10.0
Marcelo
6 months ago
10.0
El esquisito gusto de la decoraciĂłn
Cons: Alguna dificultad para acceder
Kristen
6 months ago
9.0
The Riad was absolutely beautiful. The decor was traditional and very inviting, it had a very romantic ambience . The staff were very helpful and friendly. It wasnât in a super touristy area, which was nice in terms of how quiet it was, but it did mean we ended up walking a lot and discovered a part of the medina that felt more local
Cons: One or two things about the facilities couldâve been improved. For example, our bathroom light was incredibly dim and there was a bit of a leak from the ceiling in the toilet. Also a rather squeaky metal bed frame in our room.
Susanne
6 months ago
10.0
Super FrĂŒhstĂŒck: Obst und Joghurt, Tee und Kaffee, Ei in verschiedenen Variationen, verschiedene Brote ein unglaublicher Ort der Ruhe und Freundlichkeit Vielen Dank an alle, die dazu beigetragen haben.
Cons: Manchmal war es abends etwas laut, da unser Fenster in den Innenhof ging und dort mehrmals Veranstaltungen ( live Musik) stattgefunden haben. Es gibt aber auch Zimmer, die im zweiten Innenhof liegen und da war die LautstÀrke in Ordnung. Dies einfach als Zusatz
Ursula
6 months ago
10.0
Es ist wunderschön muss ich sagen - das Personal unglaublich gut und das Pool ist super
Maria CĂąndida
6 months ago
9.0
trudi
6 months ago
6.0
Sadly promised so much but did not deliver. Riad very dark and needed more lighting in rooms, staircases and public areas.Reception staff nice but lacking in staff to attend to residents needs. Only ever seemed one member of staff as a waiter. Everything done on whatsapp, no information, menus or welcome pack in rooms which made it diffucult as we do not use whatsapp. Collection from airport orginsed by hotel was over an hour late and we left not knowing what was happening. The Riad was nice but could be much, much better.
gautier
6 months ago
10.0
Un oasis de tranquilidad y paz en medio de la Medina. Fue perfecto para nosotros. El personal es muy amable y atentos. El desayuno es un criterio importante para mi y en este caso, muy bien , completo y en cantidad. Hay unas noches con pianista, cantante⊠muy talentosos y agradables.
Jana
7 months ago
10.0
Ein traumhafter Aufenthalt im Riad! âš Wir haben den Hamam sehr genossen â pure Entspannung in wunderschöner AtmosphĂ€re. Auch das Abendessen war absolut köstlich, voller Geschmack und mit viel Liebe zubereitet. Das gesamte Team war unglaublich herzlich und hilfsbereit, wir haben uns rundum wohlgefĂŒhlt. Eine echte Oase, die wir jedem nur empfehlen können! đž
Cons: Alles war perfekt!
Christophe
7 months ago
10.0
Personnel aux petits soins, Riad magnifique, restaurant trĂšs bon, petit dej inclus et chambre ultra spacieuse, parfait!
Cons: Rien
Helen
7 months ago
8.0
Robert
7 months ago
10.0
Pretty much everything. Right in the medina, no more than a 30min walk from anywhere, once you have your bearings)!
Cons: Canât think of anything. Maybe greater variety at breakfast, eg oatsâŠ?
Stefano
7 months ago
8.0
Clara
7 months ago
8.0
alpa
7 months ago
10.0
Hermann
7 months ago
10.0
Veronica
8 months ago
10.0
The check-in was very welcoming! They kindly sent someone to help us with our luggage to the pick-up point. As soon as we arrived, we were greeted with cold water and some French macarons. The hotel manager then gave us a short tour, showing us the shared areas of the riad. We stayed in the Elephant Suite and enjoyed a lovely view of the pool from our balcony. For our early flight at 3:30 a.m., they were kind enough to have someone assist us with our luggage to the taxi pick-up point, which we really appreciated. Highly recommended!
MĂĄtyĂĄs
8 months ago
9.0
- Autentikus, konzisztens belsĆĂ©pĂtĂ©szet Ă©s dizĂĄjn - NagymĂ©retƱ szoba, kĂ©nyelmes ĂĄgy, tetĆterasz - Kedves, figyelmes szemĂ©lyzet - Remek masszĂĄzs szolgĂĄltatĂĄsok
Cons: - FelszĂĄmoltak 9 eurĂłt egy nagy palack vĂzĂ©rt, egy olyan orszĂĄgban, ahol a csapvĂz minĆsĂ©ge bizonytalan. Ez kicsinyes.
Carivenc
8 months ago
10.0
El trato excelente de la gente AZIZ es un verdadero tesoro para cualquier empresa
Cons: Nada
soniabY2337VQ
8 months ago
10.0
You walk down an old narrow street, there is no name above the door, you ring the bell (thinking where/what on earth have I booked)... WOW, stepping inside (like a tardis), it took our breath away. Spacious authentic courtyard, with rooms off it. Then, through a doorway into a reading room was a swimming pool with sunbeds (towels provided). The staff were so friendly and helpful, couldn't do enough for you. We were in the Elephant room and had a balcony overlooking the courtyard. The room was spacious and spotlessly clean. Bath robes and slippers provided. Everything was decorated in a beautiful traditional way but with all mod cons. We also had dinner there, which was exceptional, with a great wine selection. Would definitely recommend a stay here. The Souk and Jemaa el-Fnaa square were in walking distance.
Sonia
8 months ago
9.0
You walk down an old narrow street, there is no name above the door, you ring the bell (thinking where/what on earth have I booked)... Stepping inside (like a tardis), it took our breath away. Spacious authentic courtyard, with rooms off it. Then through a doorway into a reading room was a swimming pool with sunbeds (towels provided). The staff were so friendly and helpful, couldn't do enough for you. We were in the Elephant room and had a balcony overlooking the courtyard. The room was spacious and spotlessly clean. We also had dinner there, which was exceptional, with a great wine selection. Would definitely recommend a stay here. The Souk and Jemaa el-Fnaa square were in walking distance.
Cons: We liked everything but gave a 9/10 as the swimming pool could have done with a clean.
martina gandini
8 months ago
10.0
louisa
8 months ago
10.0
Nous avons passĂ© un superbe sĂ©jour de 4 nuits au Riad Noir dâIvoire. DĂšs lâarrivĂ©e, nous avons Ă©tĂ© accueillis chaleureusement avec des petits macarons et un jus frais. Tout le personnel est dâune gentillesse incroyable et toujours aux petits soins. La chambre Ă©tait spacieuse, trĂšs joliment dĂ©corĂ©e et le mĂ©nage est fait tous les jours, tout est impeccable et dâune grande propretĂ©. Le riad dispose de deux terrasses avec jacuzzi (que nous nâavons pas pu utiliser car il faisait trĂšs chaud), ainsi que dâun bar proposant de dĂ©licieux cocktails đč avec ou sans alcool, le tout dans une ambiance musicale douce et agrĂ©able. La piscine est Ă©galement trĂšs calme et rafraĂźchissante. En rĂ©sumĂ©, un lieu plein de charme et de sĂ©rĂ©nitĂ©. Nous recommandons les yeux fermĂ©s !
Cons: Le prix des repas et boissons assez chers
C**i
8 months ago
10.0
El riad es impresionante. AdemĂĄs al estar libre una suite de categorĂa superior nos la ofrecieron gratuitamente. MuchĂsimas gracias!!Para repetir!!đđ
Simone
8 months ago
6.0
Lo stile storico del Riad
Cons: Il riad sembra trascurato pieno di oggetti di gran pregio (vedi impianto B&O) ma non curati.
Carlotta
8 months ago
8.0
Omar
8 months ago
8.0
L'hÎtel l'accueil le personnel la propreté
Cons: L'endroit pas terrible du tout
El Ayachi Aarab Aarab
9 months ago
10.0
Todo en general, bien situado, acogedor y todo super limpio e higiene
Jason Benjamin
9 months ago
9.0
It was a lovely Riad. We stayed in the Guepard Suite, that had a private access to the rooftop with hot tub. Staff was kind enough to let us have our breakfast early as we were going on a tour. AC wasn't working properly at the start, but the owner Steve had it fixed immediately. Will definitely go back next time!
Andréas
9 months ago
10.0
Oumaima
9 months ago
9.0
Marielle
9 months ago
10.0
We loved our stay at the hotel. The service was excellent, the staff super friendly, and the ambiance was lovely â with great attention to detail and a beautiful interior. The owner was really kind and thoughtful â such a great host!
Jane
9 months ago
7.0
Traditional Riad, swimming pool, quirky bedrooms, great design, tasty omelette.
Cons: The lounger towels werenât changed until the next day after use. Breakfast variety was poor,
Kerry
9 months ago
2.0
The bed and pillow very nice.
Cons: No atmosphere during the day. It is mainly for couples. As a solo female traveller, I found the owner patronising and no idea about customer service. Food and drinks overpriced.
Lukasz
10 months ago
10.0
Booked for two nights, but we had such an amazing stay that we stayed an extra night. Riad was exceptional. Great quality bed linen and breakfast was superb. Staff were very friendly and welcoming. Stephen was a great host with a warm personality. Short walk to the main square and other attractions. Our stay was fantastic.
Cons: Leaving the Riad. All was great.
Lukasz
10 months ago
10.0
This is an amazing riad. You step inside from the cobbled streets, and you are greeted by regal and majestic opulence. The riad is grand, fine artwork, books, and a large swimming pool with jacuzzi. The Staff were fantastic, and the owner was warm and friendly. Very quiet riad. No loud music, as some of the reviews said. Well worth visiting. We stayed in the honeymoon suite. Absolutely fantastic!!
Cons: We liked everything.
felicia
10 months ago
10.0
The staff, food, and location was perfect
Cons: The rooftop amenities needs to upgrade greatly. I was not comfortable enjoying the space due to dirty and outdated lounge chairs, the unkept dying foliage and the pool that was filled with shrubbery and bugs.
Anne
10 months ago
10.0
The staff was exceptional and the property was beautiful We had dinner there both nights of our stay
Marc
10 months ago
8.0
An oasis in the middle of the Medina. Great food, staff and rooms. We felt really welcome
Cons: There was maintenance being done on the sun roof providing less shadow.
Alex
10 months ago
8.0
Zeer luxe Riad incl. hammam en massage voorzieningen. Ze hebben een heerlijke eigen restaurant in huis met heerlijk (luxer) eten.
Cons: De ligging is relatief genomen wat minder centraal ten opzichte van de Medina maar nog steeds prima te doen. De Souk en andere winkeltjes en restaurants zijn allemaal op loopafstand.
Kenneth
10 months ago
3.0
Stunning property, really well decorated and furnished in keeping with the history of the property.
Cons: Wanted to charge for a bottle of water for the room. No orange juice in 2 of our 3 breakfasts, no explanation, just told no orange juice. No sugar for our coffee. Again, just told that they have no sugar (despite there being a restaurant only site). Bar is very over priced, 80 drm for a small local bottle of beer, 130 drm for a gin and tonic. No coffee or tea facilities in the bedroom.
cami0ng
10 months ago
10.0
From the moment we arrived at the Riad, it felt like stepping into a dream. Walking through the winding roads of the Medina, we were greeted with warmth and kindness by one of the lovely staff members who welcomed us with refreshing mint tea and delicious macarons We were seated in the courtyard of the Riad, and honestly, it was breathtaking from floor to ceiling, the design, detail, and atmosphere were outstanding. The care and attention we received didnât just start when we arrived it began before our trip even started. Stephan called us in advance to check in, offered airport pickup, and was incredibly helpful throughout. The entire team went above and beyond to make our stay special. They helped us book experiences, find great local restaurants, organise cabs, and even taught us how to navigate Marrakech with confidence. There was always someone available and willing to help. hospitality was on another level. We stayed at the Riad to celebrate my partnerâs birthday, and they made it truly unforgettable. Stephen and the team arranged for rose petals, cake & a candle lit dinner by the pool. While francky played the piano and song beautiful music. To top it off upgraded us to the honeymoon suite for the night. I genuinely canât thank the team at the Riad enough. Weâll absolutely be coming back
Ronny
10 months ago
10.0
Sehr schönes Riad
Tony
10 months ago
9.0
Stéphane
10 months ago
8.0
stephenj684
10 months ago
8.0
The riad is very well located with-in the medinas walls and is only a 15 minute stroll to the main square. It has a lovely traditional feel to the place and our room, we stayed in the Panther suite, was very nice and over looked the small swimming pool. The breakfast was ideal and the when we ate there in the evening the food was very good and the pianist was superb. The bar area is very cosy and has a great feel to it, very speak easy vibe. The bed in the room was very comfortable. The staff were very friendly and helpful and made you feel right at home. The small pool in the large courtyard is great for cooling off in after a hot day walking around the city. The only downside in the room was that the air conditioning was not up to the task of keeping the room cool and so it can be a bit warm trying to sleep at night and it would have been good to have your own tea/coffee making facilities in the room. Also they gave you one bottle of water in the room but this was not refreshed during our stay, which would have been nice. We also found that around the small pool area the house keeping was a bit lax, with used towels and glasses being left overnight and not cleared away very often.
Stephen
10 months ago
8.0
The riad is very well located with-in the medinas walls and is only a 15 minute stroll to the main square. It has a lovely traditional feel to the place and the room, Panther suite, we stayed in was very nice and over looked the small swimming pool. The breakfast was ideal and the once we ate there in the evening the food was very good and the pianist was superb. The bar area is very cosy and has a great feel to it, very speak easy vibe. The bed in the room was very comfortable. The staff were very friendly and helpful and made you feel right at home.
Cons: The only downside in the room was that the air conditioning was not up to the task of keeping the room cool and so it can be a bit warm trying to sleep at night and it would have been good to have your own tea/coffee making facilities in the room. Also they gave you one bottle of water in the room but this was not refreshed during our stay, which would have been nice. We also found that around the small pool area the house keeping was a bit lax, with used towels and glasses being left overnight and not cleared away very often.
Brigitte
10 months ago
8.0
Sehr schönes, edles Riad. Abends spielt oft ein toller Musiker unten im Innenhof, es schallt auch von der Bar hoch - LÀrmresistenz ist also abends ein Muss.
Cons: Lage: es gibt sicherlich idealer gelegene Riad um die Medina zu erkunden. Personal ist nett, geht aber nicht die "extra mile": Obwohl dem Hotel im Vorfeld mitgeteilt wurde, dass ein runder Geburtstag in Aufenthaltszeit falle, wurde rein gar nichts organisiert - kennt man sonst anders.
MICHAEL
10 months ago
6.0
food and staff very good
Cons: ran out of coffee, tea , orange juice in the AM, beer in the PM, place needs an update, little things like burned out light bulbs in room, rotton picture frams in room, mold in shower, alot of little things that should be fixed.
Stephen
10 months ago
9.0
We loved going down for our healthy breakfast every morning by the pool - a relaxed and refreshing way to start the day. Our riad was well located for us, a good walk to the sights inside the Medina but also proximate to places outside the Medina. It was also away from the bustle and very private so we could relax during the midday by the pool. The staff (Awaz notably) were friendly and helpful and the owner very kindly upgraded us to the lovely Elephant room for our last few days. We also enjoyed our evening meal there and the musical entertainment. A wonderful trip to Marrakech.
Cons: We enjoyed the evening musical entertainment but have noted in some comments that guests were kept awake. Not an issue for us however.
Edjaz
10 months ago
10.0
We had the absolute pleasure of staying at this beautiful Riad during the final night of our trip, and it was the perfect ending to our journey. From the moment we arrived, the staff made us feel incredibly welcome and taken care of. They were kind enough to upgrade us to a larger room, which was not only spacious but also stunningly decorated and incredibly comfortable. What truly stood out, though, was the exceptional hospitality. Every member of the team was warm, helpful, and genuinely polite â easily the best service weâve received anywhere. Their attention to detail and willingness to go above and beyond made us feel completely at home. On top of everything, they graciously offered us a late checkout, which allowed us to relax and enjoy our last moments without feeling rushed. It was such a thoughtful gesture that made a big difference. We couldnât recommend this Riad more â beautiful space, incredible service, and unforgettable kindness. We will absolutely be returning!
Bernhard
11 months ago
9.0
Beautiful place. Very calm. Very helpful and knowledgeable staff. Great breakfast and dinner. Pick-up at the airport.
TomĂĄĆĄ
11 months ago
10.0
VĆĄe perfektnĂâŠđ
Sabina
11 months ago
10.0
The riad was beautiful! As a group of young women, we felt safe and comfortable. The location is great, it was nice to be outside of the busier parts of the city. The staff were so kind and went above and beyond to welcome us, especially Idris, Aziz, and Badr. We each booked massages, which were incredible as well. We stayed for two nights and ended up wishing we could stay longer. We will definitely be recommending Riad Noir dâIvoire to family and friends traveling to Marrakech!
Kristin
11 months ago
9.0
The location is great within walking distance to the activities of the Medina. The staff was exceptional and very friendly. They were able to help with any transfers within the city and from the airport in Casablanca. Our room was large with a fireplace and spacious bathroom. We dined there one evening and it was very good. They have wonderful singer and piano player each night which a nice touch.
OFELIA
11 months ago
9.0
La decoraciĂłn , el personal
Cons: QuizĂĄs complicado llegar
Meredith
11 months ago
10.0
The staff was very nice and helpful! They offered transfers to the airport for an additional fee. The property was beautiful and very clean. The breakfast was very nice as well. I would definitely recommend staying here!
ALENA
11 months ago
10.0
From the moment we arrived, we were impressed by the design and atmosphere of the place. Every detailâfrom the furniture and colors to the materials and even the scentâfelt thoughtfully curated with great taste and care. The riad is truly chic and gorgeous. We stayed in two rooms during our visit: Chameau for the first two nights and PanthĂšre for the last. Both rooms are spacious and stylishâperfect for a romantic getaway. While the lighting is on the dim side, it complements the intimate ambiance of the riad. The restaurant food was absolutely delicious, and the bar served beautifully crafted, well-balanced cocktails. I also enjoyed the spa experience: a 20-minute traditional hammam followed by a relaxing massageâan ideal way to relax after a day exploring Marrakesh. The staff were exceptionally helpful and polite. I had an early morning webinar at 6 a.m., which I took in the lobby, and they kindly brought me a coffeeâsuch a thoughtful gesture. Regarding the music: Before our stay, I had seen several comments about loud music, which concerned me as I usually prefer silence in the room. On the day we arrived, there was indeed a party, and the music was quite loud and audible in our room (Chameau). That said, it was turned off by 11:00 p.m. and didnât disturb our sleep. On our second night, we had dinner in the restaurant and truly enjoyed the musicâFranky is incredibly talented, and the atmosphere he created was fantastic. Advice for those who prefer silence in the room: I recommend choosing one of the suitesâZĂšbre, PanthĂšre, or GuĂ©pardâlocated in a different courtyard, where you wonât hear the restaurant. Also, as I understood, weekdays tend to be quieter than weekends.
Cons: Generally, we had great experience
Carlos
11 months ago
9.0
This place felt like an oasis in the heart of the Medina. The staff were incredibly kind and helpful, and the Riad itself is absolutely beautiful.
Cons: An oasis in the heart of the Medina
Steven
11 months ago
10.0
My wife and I had a wonderful three-night stay at the Riad Noir dâIvoire. From the moment we booked, the hotel was incredibly helpful and attentive with useful tips on making the most of our stay in Marrakesh. The riad is an oasis of calm in the middle of the bustling Medina, with a luxury yet relaxed feel. The hotel has a great location and Jemaa el-Fnaa Square and the souks are easily accessible. Refreshing mint tea and macarons on arrival was a nice touch after our flight and efficient hotel-organised airport transfer. An upgrade to the Panthere Grand Master Suite was an unexpected bonus. Our room was huge with a relaxing sofa area, office and large bathroom with shower over a large traditional bath. There was also a private terrace with jacuzzi. It's a great place for couples looking for a romantic retreat. We had a lovely meal next to the pool in the winter garden. Pianist and singer Francky Kanza gave the place a great vibe in the evenings. The hotel's Charlieâs bar is a great place for pre and post-dinner drinks, with a wide range of cocktails and drinks. Hotel owner Stephen Pitts was a fantastic host and has a real passion for the place. He was always around the hotel, checking guests were enjoying their stay, and we had many great conversations over drinks during our stay. What makes the hotel, though, is the friendly and attentive staff, always serving with a smile and happy to help. If you're looking for somewhere special in Marrakesh that offers a memorable experience and excellent value for money, I can't recommend the Riad Noir d'Ivoire highly enough.
OFELIA
11 months ago
9.0
Maria
11 months ago
10.0
Riad Noir dâIvore is more than a hidden gem, it is an oasis where laid back atmosphere meets exquisite design and great staff, especially the hammam facilities and the cocktail bar that offers a wide range of cocktails mastered by Z, a very talented mixologist. During weekends the piano sounds amazing under the hands of Franckie. It all feels like a luxurious home away from home.
JAJKoos
11 months ago
9.0
Ontbijt was prima. Locatie was in de medina van Marrakech en dat is wat we zochten.
Cons: We hadden een eigen dakterras met Jacuzzi. Nadeel was dat op het dak ook koelunits staan van de keuken die je goed hoort. We hadden een TV op de kamer, alleen die werkte niet. Dat werd bij aankomst direct verteld en er werd excuses voor gemaakt.
johnkC1362TC
11 months ago
10.0
The Riad Noir dâIvoire is absolutely stunning! The pool, spa, bar, food, rooms, wine cellar, and common areas are all meticulously decorated and cozy. But what sets this place above others is the staff! This team of people work together to make sure your stay is exceptional! Any question or request you may have is handled efficiently and with a smile. I donât know what their hiring process is for staff but they clearly have the best of the best!! I have stayed at many luxury hotels around the world and have never had this level of service! This is the second time I have stayed at this Riad and I will absolutely stay here again. Thank you Riad Noir dâIvoire for making another trip to Marrakech amazing!
John
11 months ago
10.0
The Riad Noir dâIvoire is absolutely stunning! The pool, spa, bar, food, rooms, wine cellar, and common areas are all meticulously decorated and cozy. But what sets this place above others is the staff! This team of people work together to make sure your stay is exceptional! Any question or request you may have is handled efficiently and with a smile. I donât know what their hiring process is for staff but they clearly have the best of the best!! I have stayed at many luxury hotels around the world and have never had this level of service! This is the second time I have stayed at this Riad and I will absolutely stay here again. Thank you Riad Noir dâIvoire for making another trip to Marrakech amazing!
Cons: The only thing I can possibly think of that could have been better was the lighting in parts of my bathroom were very dark⊠but everything else overshadowed that!
Rebekka Pia
11 months ago
9.0
Riccardo
11 months ago
10.0
Agrawal
11 months ago
4.0
This Riad has a few highlights â the live piano music by Franci is a lovely touch, and the food at the dinner restaurant was genuinely good. However, overall, the experience didnât live up to the high-end promise or the price point.
Cons: The location is bit far north in the Medina, which makes getting to most places a bit of a challenge. The atmosphere can also be a bit overwhelming â music plays loudly until 11 PM, and with people smoking throughout the property, the air often feels stuffy. The room had some odd design choices. What was advertised as a king bed was actually two mattresses pushed together, which made sleeping uncomfortable. The air conditioning wasnât working during our stay, and unfortunately, this wasnât resolved. The bathroom layout was also impractical, with the toilet and sink on opposite ends of the room, and only a bathtub available, which didnât function well as a shower. With a few adjustments, this place could be much more comfortable. But as it stands, it didnât feel like the luxury experience it claims to be. There are likely better options at this price point in Marrakech.
Ludovica
11 months ago
10.0
Riad centrale e stupendo, struttura bellissima e staff gentilissimo e attento a qualsiasi necessitĂ . Camere belle e spaziose, cordialitĂ Ăš di casa. Piscina e cantina del vino sono una chicca. Veramente sopra le aspettative, consigliato a chiunque voglia andare a Marrakech.
Alexandra
11 months ago
7.0
Die AtmosphÀre/das Design des Riads Freundliches Personal
Cons: EingeschrĂ€nkte Duschmöglichkeiten/Wasserversorgung/Wasserdruck am Waschbecken Fehlende Sonnenschirme auf der Dachterasse Wenig Abwechslung der Speisen beim FrĂŒhstĂŒck (kein Buffet-Angebot)
Eléonore
11 months ago
7.0
Le riad est magnifique et trĂšs bien entretenu. Les membres du staff, ont Ă©tĂ© trĂšs gentils et toujours prĂȘts Ă aider, ce qui a vraiment contribuĂ© Ă rendre notre sĂ©jour agrĂ©able.
Cons: En revanche, il y avait un peu trop de bruit en soirĂ©e pour nous, qui recherchions un riad calme. Dans lâensemble, une adresse Ă recommander pour son accueil chaleureux, Ă condition dâĂȘtre prĂȘts Ă accepter lâanimation nocturne dans le riad.
Svetlana
11 months ago
10.0
ĐДлОĐșĐŸĐ»Đ”ĐżĐœŃĐč РОаЎ. ЧŃĐŽĐ”ŃĐœŃĐč пДŃŃĐŸĐœĐ°Đ». ĐĐžĐ°ĐœĐžŃŃ ĐČŃŃŃĐžĐč ĐșлаŃŃ! ЧŃĐŽĐ”ŃĐœĐŸ ĐżŃĐŸĐČДлО ĐČŃĐ”ĐŒŃ. ĐŃĐ±ĐŸĐČŃ Đž Đ·Đ°Đ±ĐŸŃĐ° ĐŸŃ ĐżĐ”ŃŃĐŸĐœĐ°Đ»Đ° Đž Ń ĐŸĐ·ŃĐžĐœĐ° РОаЎа.
Cons: йаĐșĐŸĐłĐŸ ĐœĐ”Ń
meriem
11 months ago
10.0
Very nice Riad with an excellent restaurant and service. The staff was extremely nice and available, we had a wonderful stay with my sister.
Cons: Just a bit noisy at night because of the music but it usually stops around 11pm
Monika
1 year ago
7.0
EZIO
1 year ago
10.0
Vytautas
1 year ago
1.0
Nothing
Cons: I rarely write reviews, as I travel often and overlook minor hotel issues. However, I feel compelled to share my experience to warn others about this property, its staff, and why it should be avoided. We stayed for two nights in two rooms to celebrate my 30th birthday, spending over âŹ1,500, including use of the hotelâs facilities. The hotel desperately needs renovation and better management. The bookshelf was broken, the bathroom had ants and was not clean, the TV was outdated, and the rooftop terrace was inaccessible and in disrepair. Accessing the pool required walking through the restaurant area after Hammam, which felt awkward while diners were present. Also the whole experience is not worth it, you would better have hammam treatments in other hotels and spa places. The worst part of our stay was my birthday dinner. Despite confirming a reservation for a table near the fireplace (the only warm area), the manager, Madaleina, rudely redirected us to a different room with uncomfortable seating. When we questioned this, she blamed the receptionist and said he would be warned - thatâs the only words I got for this misunderstanding. Shockingly, she sat with her friends near the table I had reserved, making strange faces and smiling at us throughout dinner. Things escalated after dinner when Madaleina returned acting strangely and teasing us. When we asked her to leave us alone, she began arguing and even threatened us. It became increasingly bizarreâshe tried to seize our phones and broke one by throwing it on the table. She then threatened to call the police, making comments like âYou will never come to Morocco againâ âYour birthday is awfulâ and âYou are nothing.â She completely ruined my birthday celebration. And this is the place that should make your stay unforgettable and top-notch! To make matters worse, we were overcharged for services.
Louise
1 year ago
10.0
Pretty - huge rooms
Cons: A bit far north
evandersande
1 year ago
8.0
Mooie riad als het je smaak is. Hele fijn personeel, upgrade gekregen, hele grote kamer.
Cons: Mooie riad maar wat verouderd. Je moet echt houden van de stijl. Beetje koloniaal, out of Africa en bling. Maar dat zie je al op de foto's. Mist authenticiteit van Marokko.
Margherita
1 year ago
9.0
Lee Bonham
1 year ago
9.0
Loved the staff, Great to meet Stephen. Evening entertainment helps complete the evenings. Amazing Riad! We had the Zebra room which even cam with a private roof terrace and Jacuzzi!! The food quality was fantastic.
Graham
1 year ago
9.0
Breakfast was excellent, staff brilliant lovely couldnât be more helpful.music in the evening very good.
Cons: Shower in our room leaked.
Maria
1 year ago
10.0
I can say only pleasant things about my stay...First of all it felt like home away from home right away. I do not know if all riads has suvh amazing staff, bit these guys were like family, 100%, everyone of them, cant thank them enough. I was treated like a queen from the first minutes I steped inside... Another pleasant surprise, the owner, Steve, upgraded us to the most amazing and fancy suite!!! With a private jakuzzi bath on the rooftop terrace, what about thatđ€We also enjoyed our conversations at the bar, Steve and bartenders has many spellbinding stories to tell! I definatelly will be back and thanks everyoneđ©·
Mariko
1 year ago
10.0
Abeer
1 year ago
8.0
We felt like home Staff was friendly and being like family Special thanks to Aziz, Bader and chef Gariba
Cons: Breakfast menu was fixed everyday There was no coffee machine in the room There was no phone in the room There was no water spray inside the bathroom while we are in Marakesh which is muslim and Arab city Worth to mention that to reach your room there is tight stairs u need to go through it in case someone coming with older people
Kristina
1 year ago
10.0
This is a wonderful, incredibly cozy, and beautiful riad where I experienced immense aesthetic pleasure. The interior is thoughtfully and skillfully designed, and I found myself admiring its details at every corner. The staff is exceptional and highly responsive, always ready to assist with any needs. The owner, Steven, is very welcoming, and itâs clear that everything has been done with great care and passion. We particularly enjoyed the best sound system in each room, and the piano evenings held here create an incredible atmosphere. The food is simply amazing. During our stay, the riad became number one in Marrakech for its gastronomic offerings. We travel a lot, and this is the second place in the world where Iâve had truly delicious cocktails. The selection is diverse, and the cocktails are truly worthy of attention. If you love aesthetics, attention to detail, friendly service, and want to stay in a great location in Morocco, I highly recommend this place. We have grown very fond of this riad; it feels cozy, comfortable, bohemian, safe, and like home.
Tracy
1 year ago
4.0
Musician playing piano, although it did go on quite late and bedroom overlooked courtyard. Service was very good. Friendly and helpful.
Cons: The water pressure meant that we were unable to shower, we ended up having to be creative in order to simply wash. Not what we would expect from a 5 star riad. It also meant that the toilet would not flush! There was a wooden/bamboo type of rug/mat in our room which had seen better days and had several areas poking out and cutting into us. It said there was a wall safe, but there was not. It also had a speaker which did not function . There was also some sort of leak from above toilet area (maybe from air conditioner) which meant water on the floor in the toilet. Lastly, having stayed in a riad before, I was so looking forward to the breakfast but unfortunately it was just okay. Iâm sure the bread (which was stale) was as from the previous nights dinner. On the plus side, the omelette and eggs were perfectly cooked. Just overall a bit of a let down. Especially considering the cost per night!
carljI2166IM
1 year ago
10.0
I spent almost two decades travelling 2/3 times per month, to all corners of the world for business. I stayed at the main brand hotels and although very nice, you could wake up and there was nothing to distinguish where in the world you were from trip to trip. The hotels were clinical and slightly soulless. Now when I travel for leisure I look for uniqueness and character, something that sets it apart. The Riad Noir dâIvoire met this criteria in abundance! Meandering through the narrow medina streets you suddenly arrive at an intriguing, unnamed door. Once inside you are transported from the hustle, bustle and general chaotic Marrakesh streets to a sanctuary of calm and tranquility. The internal architecture is stunning and the decor is uniquely Moroccan. Staying there feels like staying on the set of a James Bond film. The staff are friendly and helpful and the service is relaxed. In a conversation, one of the staff said their aim is to create a home from home feel. I believe they achieve this. We stayed in the Chameau Suite and loved it. A room bursting with character and Moroccan touches. We enjoyed our first trip to Marrakesh and especially enjoyed returning to the Riad Noir after a busy day exploring. Staying there was a wonderful experience and one that will live long in our memory, which is exactly what I hope to achieve when I travel.
Tom
1 year ago
7.0
The best thing about this hotel is the staff. From the guys who greeted us when we arrived and the waiters and bar staff, to the ladies who did the housekeeping, everyone was very kind and helpful and really seemed to care about us having a great time. Breakfast was lovely and beautifully presented and we had a wonderful dinner in the restaurant with fabulous food and some very nice Moroccan wine. One of the highlights was Frankie, the pianist, who played in the bar area on one of the nights - such an amazing voice! And the bartender really knows how to make a good gin and tonic!
Cons: We stayed in Chameleon, which is a beautiful room, but sadly we had all kinds of problems. The ceiling was leaking in the toilet, so we kept getting dripped on. Then we discovered the shower did not work and the plug to the bath didn't work either, meaning that we could neither shower properly, nor take a bath. We reported this to reception and he said he would arrange for the plumber to come, but that never happened. Also, the large floor mat is badly ripped and quite sharp to tread on, and we had to cover it with a towel so as not to hurt our feet. One thing to bear in mind about this hotel is that it is a good 15 minute walk from the main square and souks, and the roads are narrow and windy. Then once you get to the hotel, the stairways to the rooms and the roof are quite dark and the stairs are pretty steep, and there's no lift. It wasn't much of a problem for us, but it could be for someone elderly or with mobility issues.
Millietess
1 year ago
9.0
Beautiful property with outstanding staff. Their service exceeded expectations - particularly the barman and the waiting staff. We stayed in a lovely room which was spacious, the bed was very comfortable and everything we required was serviced. There are two courtyards which deliver the peace and calm you would expect during the day. There is a roof terrace. Some evenings there is a singer/piano player Frankie whose music was outstanding.
Cons: On the occasions when there is no live music, the speaker music is often too loud and is played until too late to be conducive to the ambience of the Riad.
Georgia
1 year ago
10.0
The staff were excellent and service was brilliant. They were very attentive to our needs and went the extra mile. We ate in the hotel restaurant which was exceptional. Thereâs a choice of French food or traditional Moroccan, and both were outstanding. Overall we had a great stay and would definitely recommend!
Andrew
1 year ago
10.0
Roysiesg
1 year ago
4.0
Trip advisor proved so wrong. I've been to Marrakech many times and this was my first visit back since Covid. Having done detailed research I chose Riad Noire . Wow I got is so wrong. In future I think I need to focus on the less than glamorous reviews as they do tell a story. In its heyday this riad must have been outstanding - a great deal of money has been spent on luxury fittings. However it is now jaded, unattended and falling into disrepair. Planters left to either weeds or bare earth, showers not working (2days) and requiring a degree in engineering to get a decent constant temperature. Walls cracked and lighting in some areas not working which meant walking it dark stair wells very treacherous. Towels and bathrobes grey and threadbare. Breakfast was the same every day- if you do not like eggs you are in trouble and one day they had forgotten to order orange juice. My biggest criticism however was the lack of privacy. All rooms overlook well used court yards and the noise was intolerable - you could clearly hear conversations from people in the pool and there was a singer amplified, playing music until late at night - he actually was rather good. But not for 5 hours. I wish could upload a sound bite. Yes there are plus things, the bar and cocktails and the staff were excellent. However this Riad does NOT deserve the rating it gets â it's overpriced and there are far batter options. We were glad to leave, it soured our whole trip to what is a magical destination.
952graemek
1 year ago
10.0
Exceptional riad in a good location in the Medina area of Marrakech. Special mentions to Simo, the talented mixologist in Charlies Bar, the concierges, and the attentive breakfast staff. The breakfasts are very good quality with eggs cooked on request and a selection of breads, pancakes, jams, yogurts etc. We really enjoyed dining in the restaurant on our first night with exceptional French and Moroccan dishes on offer. This was accompanied by the in-house pianist and singer with entertaining renditions of classics ranging from Lionel Ritchie to Pavarotti! Stephen Pitts is a super host and is ready made company for guests wishing to enjoy one the signature cocktails or excellent local beers on offer in Charlie's bar. This is a well invested, high quality establishment that rightly deserves its 5 star trip advisor rating.
Emily
1 year ago
9.0
Exceptional riad in a good location in the Medina area of Marrakech. Special mentions to Simo, the talented mixologist in Charlies Bar, the reception,concierges, and the attentive breakfast staff. The breakfasts are very good quality with eggs cooked on request and a selection of breads, pancakes, jams, yogurts etc. We really enjoyed dining in the restaurant on our first night with exceptional French and Moroccan dishes on offer. This was accompanied by the in-house pianist and singer with entertaining renditions of classics ranging from Lionel Ritchie to Pavarotti ! It is a really delightful place to stay with such a peaceful atmosphere away from the hustle and bustle of the Medina with a roof top area to soak up the sunshine . Would recommend taking the Riad transfer from the airport as well.
BĂ©atrice
1 year ago
9.0
alexandra
1 year ago
8.0
Anne
1 year ago
10.0
This property is hidden down a side alley behind an unmarked door but once inside, you are surrounded by beauty and luxury. The decor is elegant and great attention has been paid to all the details. Our room was well fitted out, complete with open fire, but it did overlook the winter courtyard which has the restaurant and bar so was noisy until service was finished around midnight. If you want some peace, try for a room around the summer courtyard which might possibly be quieter in the evenings. The staff were fantastic and incredibly efficient and helpful. The in-house hamman was a real treat and well worth booking. The hotel organised a guide for a tour of the souks and were very helpful in suggesting (and booking) dining options although we also had two meals in the hotel restaurant which was excellent. For a first visit to Marrakesh it was a lovely introduction to the city and we quickly became used to finding our way through the maze of pends and alleys to and from the property although it is very disconcerting on first arriving. Our only comment would be the matter of the evening noise - there was a wonderful pianist on Thursday night who played until late, and the background music throughout the afternoon and evening every day was louder than we would normally have preferred. The overall experience however was wonderful and congratulations to the team for all their hard work.
Iurie
1 year ago
10.0
Heather
1 year ago
10.0
The riad is really beautiful and feels like a super glamorous home from home. The staff are excellent, very friendly and welcoming, nothing is too much trouble. Our rooms were stunning and exceeded our expectations. The included breakfast was delicious with freshly squeezed orange juice and delicious pastries and various options for eggs. We ate at the riad's restaurant every night and the food was amazing. We had the best hammam, massage and facial that we've ever had, so special and really fantastic value for 2 1/2 hours of pure bliss! We came away feeling exceptionally relaxed and rejuvenated. Thanks to everyone at Riad Noir d'Ivoire for such a special trip!
Cons: Nothing
Sigfrido
1 year ago
8.0
Tosieck
1 year ago
10.0
Hotel staff was fantastic.
JOHN
1 year ago
10.0
Beautiful Riad in centre of Medina and within 15 minutes walk of the main square. Staff were exceptional and owner, Stephen, always on hand and a great host. Charlie's Bar and Frank the singer pianist were the best!
Cons: Nothing.
Fabrizia
1 year ago
9.0
Riad curato nei minimi dettagli
Cons: Non ci hanno servito la colazione piĂč tardi dell'orario anche se avevano dato la massima disponibilitĂ . Per servire 2 yogurt e un caffĂš non sarebbe stato cosĂŹ impegnativo
philipgC537CZ
1 year ago
10.0
From the moment we entered this piece of heaven we could not have been happier, itâs a gem and goes without saying we will be back , we stayed in the master suite chameau which was wonderful, we stayed five nights and ate there in the evening three times as the food was so good , staff amazing and owner Stephen a great host , recommend that you book their taxi from airport because not easy to find 1st time ! Philip gray Irish artist
gunyp2022
1 year ago
10.0
What an amazing Riad hidden away in the backstreets of a medina in Marrakech. The staff were exceptional, went above and beyond for my husband and myself. Would absolutely recommend eating in for at least one or more nights during your stay, especially if the pianist is playing, what a great atmosphere. The standard and quality of the food was of such a high standard and we live in Kinsale which is renowned for some of the best restaurants in Ireland so our standard would be quite high.
Guny
1 year ago
10.0
Breakfast was absolutely delicious, a variety of fruits, cakes, hot options, wouldn't normally have breakfast but couldn't miss breakfast at this amazing Riad
Cons: Can't fault it
Tamta pataraia
1 year ago
10.0
Fernando
1 year ago
10.0
Excellent service very attentive and helpful. The property is beautiful in a very atmospheric part of the Medina. The room was comfortable and well decorated. The owner is always around taking care of the service. Well worth the stay.
Cons: Nothing to dislike
Fati
1 year ago
10.0
Endroit inoubliable , chic , Ă©lĂ©gant, raffinĂ© , accueil exceptionnel, une Ă©quipe au petit soin , la cuisine savoureuse et tres bien prĂ©sentĂ©e , dans une vaisselle de luxe , une piscine chauffĂ©e, hamam et massage unique par la charmante Loubna , le chanteur fort sympathique et belle voix et un registre Ă tout les goĂ»ts, quand au propriĂ©taire , un homme de goĂ»t et de passion , sensible au dĂ©tails , dommage que je ne parle pas anglais , car il m.aurait appris beaucoup de chose sur l.hottelerie , j.y reviendrais encore et encore Merciiiii a vous tous pour les merveilleuses Ă©motions đđđ
Gregory
1 year ago
9.0
John
1 year ago
6.0
All the staff were excellent, very friendly and helpful. They really did their best. The mattresses on the bed were excellent - more comfortable than our own at home. There was plenty of space in the room. We had some very nice Moroccan starters and Moroccan wine (a red, called "Eclipse") in the main restaurant. Transfers to and from airport worked out well.
Cons: Too much light and sound in the bedroom. Needs proper blackout curtains and windows that keep out sound fromt he courtyard below. Needs a door to close off the bathroom from the bedroom, as the open entrance lets through into the bedroom the light and noise from a/c units located above the bathroom. TV was not working (storm damage we were told) and even used as a monitor for my laptop it shut down every few minutes. No tea or coffee making facilities so very dependent on calling down for room service. The rooftop terrace was large and could have been very pleasant but there is no proper sound proofing between the terrace and the kitchen's ventilation fan and the a/c unit compressors at one end, so it is not at all relaxing to be on the terrace. The Zebra suite is directly above the kitchen and suffers from cooking smells. We had asked in advance for the bed to be made up as two singles, which had not been done. One evening we tried the French part of the menu in the main restaurant, with mixed results. The chicken dish was completely dry (overcooked?) The chef did manage this as best he could and gave us complimentary desserts (thank you!) Be aware that the property cannot be approached by cars or taxis so logistics are complex if you are not very mobile. There is a golf cart available to be driven by hotel staff but this takes away a bot from the spontaneity of being in the hostoric centre.
Adam
1 year ago
8.0
ARainey
1 year ago
9.0
Great staff, so attentive, luxurious feel which was much needed after three nights in desert and Atlas mountains. Love that you can WhatsApp the team. We had the private roof top jacuzzi room (Zebra) and it was perfect for privacy! Lunch was lovely , caesar salad and club sandwich, delicious. Cocktails beautifully made too!
Cons: Value for money and cleanliness improvements were the only thing - there was sometimes smell of damp
Stéphane
1 year ago
10.0
Felix
1 year ago
10.0
599jcr
1 year ago
10.0
We went to stay at this hotel 20th to 26th of January. The hotel is incredible and more so, the staff. Attention to detail is an understatement. Everyone was so friendly, focused and attentive at all times and we canât thank the hotel enough for going above and beyond to see we had the most incredible stay. They assisted in booking most of our day trips and catered for our vegan diet also, which wasnât on the menu. The rooms are outstanding, by far one of the best hotels Iâve stayed in. Some people say the negative is the location.. Iâve read those and itâs true, itâs tricky to find but to be fair, Marrakesh is a labyrinth and nowhere is easy to find on the first two days. Abdul, Semore, Badr and Aziz to name a few were so sweet and so attentive and we left with the best memories!! We LOVED this hotel and look forward to visiting again one day.
Naimah
1 year ago
10.0
Ashraf
1 year ago
10.0
Friendly people
Cons: Nithing
Rupinder
1 year ago
10.0
Speechless - The staff were amazing. It was a special trip for both me and my partner and the hotel knew this, they really made us feel special and catered for every need of ours, in addition to organising our activities. It felt seemless and I will never forget my experience. We loved the ambience and mood of the hotel, particularly at night, where we preferred staying at the hotel instead of going out. The mood and atmosphere was almost zen like, and we felt happy, relaxed and to me felt like more than even a 5 star hotel
Cons: We loved it all - super happy
Marco
1 year ago
5.0
Sheryl
1 year ago
8.0
The Riad is beautifully, obviously professionally- interior designed and is exactly as pictured online. It is very "vibey" in that there's music playing at all times and a lively bar scene. The room was comfortable, the bed had western-hotel standards, and the bathroom shower was really nice. I didn't take advantage of the hammam, but it looked inviting, and I did enjoy sitting by the indoor heated pool even if I didn't get in it - the environment was relaxing. The rooftop had great high-end furniture (the best furniture of the 3 riads I stayed in during my trip.) The staff met my driver with a golf cart so I didn't have to drag my luggage through the alleys to find them. The owner is an American who lived in Britain for years, so I think his more westernized understanding of hotel-expectations are realized.
Cons: The only think I didn't like was the location. It was fairly difficult to find, with more twists and turns than the other two riads on my trip. I was only at Noir d'Ivorie for 1.5 days so I probably just didn't get the hang of it before it was time to leave.
herrero
1 year ago
10.0
Wonderful place, everyone felt like home
moracchini
1 year ago
10.0
Le charme du lieu, l'accueil du personnel nous nous sommes sentis de suite trÚs bien . Le lieu est juste magnifique La suite guépard une vraie merveille il ne manque rien pour passer un agréable moment Le dßner extra Les cocktails au bar un délice Encore merci à toute l'équipe pour l'accueil et les divers services A refaire Nous vous recommandons ce lieu magique
Cons: Rien
Marjolijn198
1 year ago
9.0
De heerlijke rust, luxe, prachtig mooie inrichting en het onzorgen.
Cons: Zoals in heel Marokko soms lastig om het bad goed te vullen met heet water.
Etrenta
1 year ago
10.0
Ă© un Riad MERAVIGLIOSO, la cura e la qualitĂ del dettaglio che ho visto in questo RIAD non l'avevo mai vista in nessun altro posto. A Marrakech non so quanti Riad ci siano, io ne ho visti altri due molto belli, ma questo Ăš STREPITOSO. Torneremo presto a trovarvi.
Marianne
1 year ago
10.0
Experience incroyable ! Nous avons tout aime !!
Cons: Rien
Thomas
1 year ago
10.0
Anujah
1 year ago
10.0
Extremely romantic hotel for couples. Lovely staff very attentive. The facilities and the ambience of the hotel really provide a stunning mood.
Ed
1 year ago
8.0
Breakfast was excellent. Very helpful staff. Room was spacious and clean.
Cons: Bathtub was enormous, however very slippery and difficult to get in and out of, which should have a non-slip matt.
ÎÏ ÎŽÎŻÎ±
1 year ago
9.0
Damian
1 year ago
10.0
Harry
1 year ago
10.0
Exceptional staff (each and every one of them) who were so friendly and attentive. Beautifully appointed Riad, a complete oasis from the bustling old town. Rooms are huge and very comfortable. Food in the restaurant is excellent and the live music from Franky makes for a brillaint atmosphere. Couldn't recommend it more!
Cons: Nothing at all.
40carolt
1 year ago
10.0
We had a lovely break at Riad Noir DâIvoire. It is the perfect sanctuary for a couple wishing to have a romantic break away. It is tucked out of the way, however conveniently walking distance from all Medina activity, restaurants and shops. It was an assault on the senses to step out into the passages full of daily hustle and bustle initially however we quickly adjusted and found our favourite routes to places. Stephen, the owner has spared nothing in his fabulous attention to detail with the appointing of design, decoration and furnishing and the staff are incredibly welcoming, friendly and accommodating to all your needs. Nothing is too much trouble. Charlieâs bar is well stocked and run by lovely welcoming people. We had some great chats with them. The only useful addition to our room could have been the ability to make our own tea and coffee. It was brought on demand without any fuss at all and Iâm sure with more communication I couldâve had copious cups brought to me, Iâm just not used to waiter service so this is not a criticism, purely my preference would be to add a little nespresso machine and a small kettle with some tea sachets. There was a well equipped mini bar, The dining area surrounding the winter garden is spectacular and the accompanying pianist and singer a lovely touch. He has an incredible range of music styles and fabulous voice. The food is fantastic Michelin star quality and style. We ate at Riad Noir DâIvoire on 2 of the five nights we stayed and both meals were excellent. We wouldâve eaten there more had we not have wanted to experience other tastes in different environments. In fact we wished we had on another evening as our meal at cafe des Arabes was rather disappointing in comparison. We did however eat twice at a fabulous curry restaurant Les Jardins de Bala which we would thoroughly recommend if you want an alternative to the Riad's fine dining. We had a wonderful Hammam and massage which weâd never experienced before and will definiteky repeat again. All in all a fantastic stay and we will be returning at some point. thank you Stephen amd your wonderful staff, we returned home feeling relaxed and thoroughly pampered.
PaweĆ
1 year ago
10.0
WyjÄ tkowe miejsce na mapie Marakeszu. Bardzo urokliwe z kapitalnÄ atmosferÄ , gdzie po caĆym dniu zwiedzania mista moĆŒna naprawdÄ odpoczÄ Ä i spÄdziÄ wyjÄ tkowo czas. WystrĂłj bardzo piÄkny i wyjÄ tkowy zarĂłwno caĆego obiektu jak i samego apartamentu - w naszym przypadku byĆ to apartament sĆoniowy z urokliwym balkonem. OprĂłcz bardzo miĆej i uczynnej obsĆugi , pysznego jedzenia na szczegĂłlne wyrĂłĆŒnienie zasĆugujÄ wystÄpy Frankiego, ktĂłry codziennymi wieczornymi koncertami wprowadzaĆ absolutnie magicznÄ atmosferÄ. Bardzo dziÄkujemy za ten wyjÄ tkowo mile spÄdzony czas.
Brice
1 year ago
10.0
Jouda
1 year ago
8.0
Alexandre
1 year ago
10.0
Exceptionnel ! Merveilleux ! On se croirait dans un musée. Une certaine idée du luxe que nous n' avions jamais vu avant. La suite PanthÚre est tout juste incroyable. Le patron, Steve, est un homme charmant et cultivé, avec qui nous avons passé un moment trÚs trÚs agréable. Un grand merci !
Thomas
1 year ago
10.0
Everything was great: the staff, the decor of the rooms, the bar, breakfast by the small pool, and the location (halfway between the central square, and the Nouvelle Ville).
Cons: Not cheap for Morocco, but you get what you pay for!
Alison
1 year ago
8.0
Staff were lovely. Took great care of me with arriving with a broken ankle. New Years Eve Celebration was very nice.
Cons: We were advised on arrival not to let anyone in Marrakech take advantage of us. Particularly given I was immobile having broken my ankle the day before. I requested that I could take a pillow and pillow case from the hotel to travel home and keep my foot elevated as advised by insurers. A charge of E140 for a pillow and case seems like... someone took advantage.
Victor Manuel
1 year ago
10.0
Desde luego que hay que visitar este Ryad, la estancia fue genial, desde el trato exquisito del personal, como la habitaciĂłn que es impresionante (Grand Panthere). Merece una menciĂłn especial el tema del restaurante, comida exquisita y sobre todo durante 5 dĂas a la semana hay un pianista/cantante que hace tan especial la cena que te hace soñar despierto, cualquier restaurante en cualquier ciudad del mundo que lo tuviese harĂa que la lista de espera fuese de meses. En definitiva, un sitio digno de visitar y digno de menciĂłn. Por otro lado los masajes y servicios que tiene el hotel tambiĂ©n son exquisitos, te tratan con tanto mimo.... Vale la pena el viaje a Marrakech solo para ir a cenar allĂ y disfrutar de todos los servicios que ofrecen.
Cons: EstĂĄ situado en una calle un poco confusa para llegar, y no pone ninguna indicaciĂłn en la puerta. NecesitarĂa un cartel identificativo, porque si vas sin internet no lo vas a reconocer si no van a buscarte. Eso si, si desde el aeropuerto coges el bus, despuĂ©s llegas en 5 min.
Abdelkader
1 year ago
9.0
Stephen
1 year ago
10.0
Ksenia
1 year ago
10.0
ЧОŃŃŃĐč Đž ĐșŃĐ°ŃĐžĐČŃĐč ŃОаЎ
Cons: ĐĐ” Ń ĐČĐ°ŃĐ°Đ”Ń ŃаблОŃĐșĐž Ń ĐœĐ°Đ·ĐČĐ°ĐœĐžĐ”ĐŒ Ń ĐČŃ ĐŸĐŽĐ°, ŃĐ»ĐŸĐ¶ĐœĐŸ ĐžŃĐșĐ°ŃŃ
Jane
1 year ago
8.0
A wonderful Riad offering peace and tranquility in the middle of busy Marrakesh. The dining space comes into its own in the evening when the well positioned lights are low, making for a lovely experience whilst enjoying delicious food. Hassan and his team are welcoming, attentive and keen to please. All the staff we met were very polite, courteous and pleasant. The suite was well appointed and clean. If you like bright spaces the Panthere suite is not for you as it was very dark. Also you need to embrace noise and chatter from the neighbours to enjoy your bathroom experience as clear to hear shouting, talking and motorcycles riding through the narrow street. We enjoyed the log fire being lit in the evening which was perfect for the time of the year. It did feel, however, that service at breakfast and the lighting of the fire in the evening, etc, diminished somewhat during our stay, resulting in us having to find staff to ask for simple things like coffee at breakfast. Massage was very nice but the room was cold, staff were speaking in the adjoining room coming in and out, and cigarette smoke could be smelt, so whilst relaxing it could have been better. All in all, top end Riad prices for a great experience, with one or two things which could be changed to make it exemplary.
Asnar
1 year ago
8.0
trÚs bon petit déjeuner, servi au bord de la piscine. TrÚs varié et trÚs complet. Le personnel est trÚs attentionné. Le bar de l'hÎtel propose des cocktails délicieux. L'animation musicale le soir est de grande qualité.
Cons: Dommage que le propriétaire ne parle et ne comprend pas un mot de français !
Fabrice
1 year ago
6.0
TrĂšs bonne ambiance musicale avec Franck le pianiste. La cuisine des chefs est trĂšs raffinĂ©e (la pastilla aux fruits de mer est un dĂ©lice). Le personnel est extrĂȘmement pro, dâune classe incroyable. Le Riad, son architecture et sa dĂ©coration mĂ©ritent largement un 10/10
Cons: La direction nâest pas Ă la hauteur de lâĂ©tablissement : irrespect du personnel devant les clients , câest rĂ©dhibitoire pour lâimage de qualitĂ© du lieu. Dâautre part, la chambre Ă©lĂ©phant est Ă dĂ©conseiller si vous voulez dormir : musique jusquâĂ 1h30.
Van Driessche
1 year ago
7.0
Lekker ontbijt, goede ligging
Cons: Er was altijd wel lawaai 's nachts, minder goed geslapen, slecht bed en hoofdkussen
Christine
1 year ago
10.0
Le cadre architectural exceptionnel dâun riad luxueux Le personnel aux petits soins La nourriture exquise
Cons: Les lits sont un peu durs
Cris
1 year ago
10.0
Outstanding staff that goes the extra mile to make you feel super comfortable. A bartender that knows the endorsement of his function, beyond excellent cocktails. This Riad offers way more than just luxurious comfort. There is plenty to discover and indulge in, from a fantastic library to extraordinary art & design and historical exhibits by a committed owner. A hidden gem that one will definitely want to return to.
Cons: Nothing specifically relating to the Riad. There is no view - but that lies in the nature of a Riad and the location in itself is unspectacular which means no traffic noise & fumes.
Ä°zzet Kemal
1 year ago
10.0
Personel gelen misafirlerin ihtiyaçları ile çok fazla ilgileniyorlar. Otelin sahibi sĂŒrekli misafirler ile ilgileniyor. Personel çok gĂŒler yĂŒzlĂŒ ve misafirperver. Tesis kalite odaklı. Dekorasyon ve atmosfer çok gĂŒzel. Medina bölgesinin kalabalıklıÄında dinlenmek için muhteĆem bir ortam yaratılmıĆ. Resepsiyondaki Hassan'ın ilgisi ve alakası için ayrıca teĆekkĂŒrler. Rezervasyon yaptıÄım andan itibaren bizimle temas kurdu ve otele ulaĆıncaya kadar tĂŒm aĆamalar ile ilgilendi.
Cons: Her Ćey mĂŒkemmeldi. Kahvaltı Fransız tarzında. Peynir ve zeytin servisi olsa tam olacaktı.
rosa irlanda
1 year ago
8.0
Restaurant very good. Friendly staff. Common areas very nice and comfortable
Cons: My room needed renovation. Was a little shabby
Nory
1 year ago
10.0
Les artistes incroyables, la nourriture, le personnel, l'emplacement, le Riad incroyable, le propriétaire des lieux un personnage digne des films de tarantino.
Cons: Rien
aurelien
1 year ago
10.0
la gentillesse( merci Aziz) la cuisine, le lieu, le chanteur enfin bref tout
Cons: un wifi pas top dans la chambre guepard
Vish
1 year ago
1.0
Nothing really
Cons: Charged me 100 for taxes Had no room with pool view, no tv also. Location was poor
Tom
1 year ago
10.0
jill
1 year ago
10.0
Had everything we needed. Beautiful Ambience and delicious food.
Cons: Little difficult to independently get a taxi.
Laurent
1 year ago
10.0
Lâaccueil, le restaurant, le dĂ©cor et la suite GuĂ©pard
Aurore
1 year ago
10.0
Nous recommandons trĂšs fortement ce Riad ! Lâemplacement est idĂ©al, lâambiance feutrĂ©e et raffinĂ©e, le personnel dâune trĂšs grande gentillesse. Nous avons Ă©galement profitĂ© des massages, que nous ne pouvons que recommander. Si vous avez lâoccasion dây aller du jeudi au samedi, vous profiterez mĂȘme dâun joli concert grĂące Ă Franky, un chanteur pianiste avec beaucoup de talent. Nous avons eu la chance de sĂ©journer dans ce Riad lors de lâanniversaire de Steve, le propriĂ©taire, et donc de profiter dâun spectacle musical Ă cette occasion. Merci dâavoir rendu ce moment trĂšs agrĂ©able.
Cons: Nous avons Ă©tĂ© trĂšs dĂ©sagrĂ©ablement surpris par la façon dont la directrice de lâĂ©tablissement sâadresse Ă ses employĂ©s, sans aucun respect ni considĂ©ration. Nous espĂ©rons que vous Ă©chapperez Ă ce mauvais spectacle qui ne rend pas service Ă ce lieu plein de charme.
Franck
1 year ago
9.0
Le charme du riad
Andreas
1 year ago
8.0
Schönes hochpreisiges Riad. Liebevoll ausgestattet und exotisch. Bar, Live- Musik, sehr gutes Essen. Der dritte Kaffee zum FrĂŒhstĂŒck sollte allerdings inclusive sein, ebenso wie ein 2. O-Saft.
pedeau
1 year ago
10.0
453lianned
1 year ago
10.0
Oh my goodness Iâm not sure where to start From the moment we were met at the airport to the minute we left we were made to feel special. Hassan and his team are amazing, effortlessly seeing to your every need. The owner, Stephen is lovely too. The riad is stunning, you can really tell that it has been lovingly put together and the attention to detail is brilliant. We stayed in the chameleon junior suite and loved it. The bed was super comfortable. The food served in the riad was some of the best weâve ever had, and likewise the cocktails. The spa is a treat - the relaxation massage was out of this world. Before coming weâd read some of the negative reviews about loud music but there was none. Please donât be put off by these reviews - this riad is stunning and if you donât stay here youâre missing out. Weâll be back.
Lianne
1 year ago
10.0
Everything. The location - an oasis of calm in the medina. The staff - Hassan and his team work hard to make you feel special. The room was stunning. Attention to detail around the riad. The spa was fabulous - highly recommend a massage. The food was amazing.
Cons: Nothing.
Andreea
1 year ago
6.0
The riad looks great. Amazing staff.
Cons: The owner didnât care about the guests. He was listening live music until late every night, we couldnât sleep because of the noise.
Ivan
1 year ago
10.0
Marc
1 year ago
8.0
Fred578
1 year ago
10.0
We really enjoyed our stay here. We liked that the property was a true Riad; a quiet alcove in the Medina. We also enjoyed the Hamam which was a neat experience. The staff were all top quality, friendly and warm. The restaurant was excellent. The owner told me that his chef had Michelin experience. His vision is to create a fine dining destination serving Marrakesh. I suspect he'll succeed. Here is our insight on the music. We stayed in the Elephant Suite which is on the second level in the courtyard that houses the restaurant. It is also directly above the bar. For couples who enjoy a lively cabaret style experience, this courtyard of the Riad would be very fun. During our stay, there was a piano player with a tremendous voice singing standards and even operatic songs from Andrew Lloyd Weber. At one point, we sat our our balcony and listened while he played. It was a bit like having your own box seats. Couples wanting to avoid the music should book in the adjoining wing where music is not an issue. We stayed in two really nice suites on the quiet side (which also houses the Hamam): the Zebra Suite and Gephardt Suite. On both evenings, it was very quiet and the rooms were amazing. The Gephart featured a private rooftop with a Jacuzzi. Final note: we initially booked the Elephant Suite not realizing the music issue. The owner worked hard to find a resolution and we ended up having a great time. On the morning of our departure, we had a painfully early flight out of Marrekech. The staff arranged to have someone up by 4:00 a.m. to prepare us breakfast and coffee before we left for a long flight home.
paolo
1 year ago
10.0
Tutto eâ incredibilmente bello, dallâatmosfera ai colori, dalla cura dei dettagli agli arredi di pregio, nulla Ăš affidata al caso, una scelta accurata per rendere il soggiorno unico e adorabile.. Grazie..
799mrss
1 year ago
10.0
This Riad is spectacular in every detail. We could not have imagined a more luxurious and romantic setting. From the incredible staff right to the owner, Steve, who was too happy to engage all the guests in conversation. Oban, their signature Michelin restaurant, was top notch and the piano player singer extraordinary. How to imagine a more friendly romantic place I can't imagine. To the very few who complained about the music, I feel sorry for you, who can't enjoy this ambience and super dinner and drinks entertainment.
Anna
1 year ago
9.0
Alexandra Barroso
1 year ago
10.0
Decoração, pequeno-almoço, simpatia dos funcionårios e do proprietårio, pequenos detalhes que fazem a diferença ( à chegada fÎram buscar-nos ao aeroporto num shuttle com um motorista muito simpåtico e depois transportaram-nos ao riad pelas ruas estreitas da medina num carro de golf )!
Cons: Gostei de quase tudo ( a melhorar os tĂȘxteis lar, lençóis das camas a precisar de renovação ).
K9462HEjulianj
1 year ago
2.0
We were greeted on our arrival at 10.50pm by loud live music which plays most nights until very late. We discovered over the next few nights that we were unable to get a proper nights sleep because on the loudness of the music. The Riad was a nice place but not if you need a decent nights sleep.
Boros
1 year ago
10.0
During our stay in Marrakesh, we had the privilege of experiencing the most beautiful riad weâve ever seen â a true art masterpiece. From the moment we walked in, we were mesmerized by the attention to detail in every corner. The design, the ambiance, and the overall charm of the riad are nothing short of breathtaking. The hospitality was on another level. Aziz and his incredible team made sure every moment of our stay felt special and unforgettable. Their warmth and care turned our stay into a truly magical experience. A special mention goes to the kind-hearted owner, Steve, whose passion and vision are reflected in every detail of this stunning space. And then thereâs Franky â the artist and singer of the riad. Words cannot do justice to his talent and the enchanting atmosphere he creates. His performances left us in awe, adding an extraordinary touch to this already exceptional place! This riad is not just a place to stay; itâs an experience that lingers in your heart long after you leave. If youâre ever in Marrakesh, this is the one place you must visit. Simply WOW! See you soon, Barbara & Nory
Richard
1 year ago
10.0
This Riad is spectacular in every detail. We could not have imagined a more luxurious and romantic setting. From the incredible staff right to the owner, Steve, who was too happy to engage all the guests in conversation. Oban, their signature Michelin restaurant, was top notch and the piano player singer extraordinary. How to imagine a more friendly romantic place I canât imagine. To the very few who complained about the music, I feel sorry for you, who canât enjoy this ambience and super dinner and drinks entertainment.
Cons: Absolutely nothing
yves
1 year ago
9.0
prachtige oase van rust eens je binnenkomt in deze mooie Riad . Heel goed gelegen in de Medina. leuke bar en prima restaurant (met bijna dagelijks live muziek). prachtige wijnkelder en fijn verwarmd zwembad en jacuzzi. heel ruime kamers. Vlot geregeld vervoer vanaf de luchthaven tot aan de Riad (35 Euro)
Cons: Enkele kleine details : kamer ietwat donker. Dagelijks nieuwe fles water in kamer voorzien. Een koffie (en thee) toestelletje had leuk geweest
Alexander
1 year ago
10.0
All staff were extremely polite and friendly. Transfers provided by the Riad were excellent. The room was outstanding, very traditional. The Riad made our Marrakesh experience. It was a lovely tranquil getaway from the hustle bustle of the Madina. Excellent food and wine options. We were well informed on the best activities and places to visit. Above and beyond service!
Cons: None
simonlJ8315SJ
1 year ago
10.0
From the moment we arrived, we were treated with such genuine care and hospitalityâit felt like stepping into another world. An oasis of peace and beauty in the heart of the busy medina. Everything was handled perfectly. A friendly driver picked us up, and once we reached the medina, a staff member guided us to the riad. It felt like a culture shock at first, but we felt safe and taken care of. When the door opened, we stepped into pure paradiseâquiet, serene, with birdsong and the gentle sound of water. We were greeted with coffee and macarons, and it instantly felt like home. Each room was stunning and uniquely designed. The first night we stayed in the âGazelleâ room, which felt like a scene from 1001 Nights. Over the course of our stay, the owner even upgraded us to two other equally breathtaking rooms. Every detail was thoughtfully curatedâfrom the colors to the luxurious materials. It was spotless, beautifully scented, and incredibly comfortable. The staff redefined hospitality. They were attentive, kind, and treated us like family. From free tea to meaningful conversations, every interaction felt genuine. The owner, Mr. Pitts, is passionate about creating a space for relaxation. One night, he even invited us for drinks and shared his vision for the riad, staying up until 3 a.m. discussing Marrakech and his dreams for this place. The live music was unforgettableâlike a private concert. A pianist and singer performed jazz and romantic ballads, even taking requests. This was the best food Iâve had in years. Every course, paired with a great red wine, was flawless. The live music added a special touch. Even though we booked one of the less expensive rooms, the hospitality and care were no different. We also booked a massage at the spa, and it was the most relaxing experience imaginable. This isnât just a riad; itâs a magical experience that feels like stepping into another dimension. The contrast between the bustling medina and the serene world inside the riad is incredible. Every detail, from the stunning rooms to the heartfelt hospitality, made this stay unforgettable. Iâve already recommended it to friends and canât wait to return. Thank you, Abdsamad, Mr. Pitts, and the amazing staff for making our trip unforgettable. What youâve created is pure magic.
Jones
1 year ago
5.0
Our first impressions of the Riad were good apart from being greeted at 10..50pm by loud singing in the reception/restaurant area. The room was a good size and the staff were understanding and helpful.
Cons: Our room overlooked the restaurant courtyard where most nights live loud music would be played from about 6.30 to very late. You could not get to sleep until the early hours, which meant we were unable to get a good nights sleep for the 5 nights we were there. We tried to explain our concerns but fell on death ears, and no compensation can replace a good nights sleep. The room did not have what was promised, no TV that worked, no telephone, no mini bar no radio. The breakfast was lacking and on our last morning did not get any breakfast as there was no one around prior to us leaving at 7.50am. So if you like loud music and you do not need to sleep this is the Riad for you.
Bonnie
1 year ago
10.0
Absolutely immaculate grounds, stunning decor, impeccable service! The food was incredible at Oban and the cocktails also were fantastic - the best we had in Morocco!
Simon
1 year ago
10.0
Too Long; Didnât Read (TL;DR) If youâre looking for a once-in-a-lifetime experience in Marrakech, this riad is it. From the moment we arrived, we were treated with such genuine care and hospitality - it felt like stepping into another worldâan oasis of peace and beauty in the middle of the busy medina. The rooms are stunning, each uniquely designed, the food is unforgettable (the best Iâve had in years), and the staff go above and beyond to make you feel at home. From Live music to spa treatmentsâthis place is something truly special. Iâd recommend it to anyone without hesitation. Full Review Arrival & First Impressions From the very beginning, everything was handled perfectly. We were picked up by a friendly driver in a luxurious van and driven close to the medina. Since cars canât drive all the way in, a staff member was waiting for us with a cart for our luggage and walked us to the riad. To be honest, walking through the medina at first was a bit of a culture shock, but the staff member made us feel safe and guided us the whole way. When we arrived at the riad, it felt like stepping into another world. From the outside, youâd never guess whatâs behind the door. But as soon as it opened, we were blown away. Inside was an oasisâquiet, peaceful, with the sound of birds and water from the pool. They welcomed us with coffee & macarons, and we just sat there, taking it all in. It felt like paradise. Rooms For the first night, we stayed in the âGazelleâ room, and it felt like something out of a fairy taleâlike 1001 Nights. The room was spotless, had a lovely oriental scent, and the bed was incredibly comfortable. Over the course of our stay, the owner even offered us free upgrades to two different rooms, each more stunning than the last. You could tell that so much thought went into every detail of the design, from the colors to the materials used. Every room was an experience in itself.
Tara
1 year ago
8.0
Daryl
1 year ago
8.0
Very friendly and helpful staff, nothing was too much trouble, they arranged a private tour to the Atlas Mountains for us, collection and drop off at the airport and much more. Lovely ambiance, well situated in the medina . The evening entertainment provided by the pianist and singer was very good if a little loud (see below)
Cons: Whilst the standard of cooking was excellent, the menu is quite small, and difficult if youâre vegetarian. We did experience the smell of cigarette smoke in our bedroom a couple of nights all night long. We were told it was the staff smoking area causing this. The entertainment was very loud such that we had trouble hearing one another at dinner ( this could be due to the Riadâs acoustics)
Van Elsen
1 year ago
10.0
Every aspect of our stay went above and beyond our expectationsâfrom the warmth and kindness of the staff to the beautiful, relaxing facilities. It was the perfect retreat from the lively and bustling souks during the day. We particularly enjoyed the rooftop, the heated pool, the charming bar, and the wonderful dinner. To make it all even more memorable, we were upgraded to one of the suites, which truly made our stay unforgettable - thank you again for this extremely kind gesture! We highly recommend the Riad to anyone visiting Marrakech and looking for that little extra in their Riad !
Chloé
1 year ago
10.0
Le Riad est magnifique, les prestations proposées le sont tout autant. Le personnel est aux petits soins durant tout le séjour pour que l'on passe le meilleur des moments. L'emplacement est idéal pour visiter tout le centre et les principales attractions touristiques à pied, tout en étant au calme. Une parenthÚse enchantée, romantique, au-delà de nos attentes, nous reviendrons !
Luke
1 year ago
9.0
the riad is stunning, attention to detail is exceptional. staff were fantastic & you could walk to most places with ease. great cocktails & food also...and we had an amazing hammam spa experience on our final day!
Cons: the live music was great but but went on quite late, not idea if you wanted an early night after a day of walking around marrakesh. it wasnt every night though but was great the nights you were happy to stay up & have a drink. also, our room needed a full length mirror which having spoke to the owner said he agreed & would sort
LUCA
1 year ago
9.0
riad di ottimo livello per ambiente , servizi e atmosfera
Kedi
1 year ago
6.0
Lovely location. Nice staff. Super breakfast.
Cons: The music in the evening was so loud in our room we couldn't relax. There was no escaping it in the riad. Also the lighting was super gloomy - hard to even read by (not that you could read in the evening if the music was on: honestly so loud the window panes were throbbing at one point!) Water pressure unpredictable and shower curtain too flimsy so the bathroom would be flooded. Very much style over substance.
Wojciech
1 year ago
10.0
Amy
1 year ago
10.0
We loved staying here. The riad is gorgeous and all of the staff are so warm, friendly, helpful, and engaging. Love it all and hope to return one day.
Cons: Nothing
Bineta
1 year ago
7.0
Nice and quiet Riad.large pool area.The staff was nice and friendly. They was always helpful and smiley.
Cons: Quite far from the Market and hard to get sens of orientation because the Medina is like a Maze! Bed was a bit hard and not so confortable . At checkout did not appreciate to pay extra fees for rooms that was fully paid due supposedly to exchange rate. Food at the Riad is very expensive compared to to even high end local Restaurants.
ĐалДŃĐžĐč
1 year ago
10.0
ĐŃĐŸŃ ĐŸŃĐ”Đ»Ń ĐżŃŃĐŒ ĐČ ŃĐ°ĐŒĐŸĐ” ŃĐ”ŃĐŽŃĐ”! 𧥠ĐДзŃĐŒĐœĐŸ ŃĐŸĐŒĐ°ĐœŃĐžŃĐœĐŸĐ” ĐŒĐ”ŃŃĐŸ ĐŽĐ»Ń ĐżĐ°Ń. ĐŃ Ń ĐŒŃĐ¶Đ”ĐŒ ĐŸŃĐ”ĐœŃ ĐŽĐŸĐČĐŸĐ»ŃĐœŃ ĐČŃĐ”ĐŒ! ĐŃĐŸ ĐżŃĐ°ĐČĐŽĐ° ĐżĐŸŃŃŃŃĐ°ŃŃДД ĐŒĐ”ŃŃĐ”!!!!
Emilie
1 year ago
7.0
- personnel de service - cadre / décoration - accueil
Cons: - service spa/hammam médiocre - linge de toilette défraßchi - musique trop forte le soir
Albert
1 year ago
10.0
Raquel
1 year ago
9.0
Sem dĂșvida a decoração e o ambiente luxuoso no geral. A simpatia do dono e em particular de um dos funcionĂĄrios, Jazouli Mohamed, que foi absolutamente inexcedĂvel. O ambiente do restaurante Ă© absolutamente de sonho. O entretainer Frankie Ă© espetacular e proporcionou momentos incrĂveis. A piscina Ă© um plus e o spa Ă© pequeno mas top.
Cons: A localização do Riad. Situa-se numa zona da Medina pouco agradĂĄvel, longe de tudo, inclusive do acesso a taxis. NĂŁo gostei do facto de haver animação nocturna com o som altĂssimo no ĂĄtrio central, atĂ© depois das 23:30, o que impedia completamente o descanso atĂ© essa hora. O pequeno almoço Ă© fraco, pouca variedade e pouca quantidade. A comida do restaurante nao Ă© nada de especial.
Lebouc
1 year ago
10.0
Bel endroit cosy, le Personnel au petit soin, trĂšs bonne gastronomie et une soirĂ©e orchestrĂ©e par un trĂšs grand sympathique extraordinaire pianiste et chanteur đ
SILVIA
1 year ago
10.0
Abbiamo soggiornato in questo favoloso Riad e tutto Ăš stato meraviglioso. La nostra camera, la suite Elephant ci ha accolto con il massimo confort ed eleganza. Ottima colazione servita a bordo piscina nel âgiardino dâinvernoâ e personale eccellente per professionalitĂ e cortesia. Gli ambienti denotano uno stile arabo - africano molto lussuoso, moderno ed elegante, con particolare cura di ogni dettaglio. La piscina situata nel âgiardino dâestateâ presenta anche una rilassante area idromassaggio. Il Riad Ăš situato nella cuore della Medina in una zona tranquilla e sicura, gli abitanti delle zone circostanti si sono sempre dimostrati cortesi e sorridenti con noi. Marrakech Ăš una cittĂ incantevole ed affascinante, e questo straordinario Riad ha reso la nostra vacanza indimenticabile.
Cons: Nulla di negativo. Tutto meraviglioso!
Inga
1 year ago
10.0
Everything, The place very beautiful and the staff wonderful.
Cons: Nothing
Fabiola
1 year ago
8.0
Struttura con atmosfera magica, staff molto accogliente
Tianxia
1 year ago
10.0
riadć·„äœäșșćæŻäžäœéœćŸć„œ è°ąè°ąæćŸ riadćŸçŸ æ©æŽć„ćŸçŸ æé€äčćŸć„œć
Cons: æČĄæ
RIZZI
1 year ago
9.0
Le décor est juste magique ! Le personnel trÚs sympathique et prévenant. Tres calme ideal pour se ressourcer. Repas marocain au top et je m'y connais puisque j'ai vécu 10 ans au Maroc. Je recommande vivement
Claire
1 year ago
10.0
This is truly a special place. Steven and his team went above and beyond to provide the most exceptional service in the most wonderful of riads. Every detail was perfect. Itâs truly a special place
Cons: Nothing everything is beyond
Nicole
1 year ago
10.0
Daniel
1 year ago
10.0
The place is like a small piece of heaven, everything about it is sensational. From the staff who are brilliant, to the piano player at night. Please do yourself a favour and book a stay!
Cons: Nothing!
Sujinda6a
1 year ago
9.0
We stay in elephant room is quite large but a bit dark, enjoy sitting at balcony with music some evening. Everyone is friendly and helpful 10/10 for staff
Cons: When I walk for shopping I must pass market which quite dirty and smelly
sandra
1 year ago
9.0
Breakfast was wonderful fresh juice and lovely warm bread . The best cup of coffee I had on my trip. We had an evening meal which was amazing food cooked to perfection .
Cons: Room was missing a full length mirror
Michel
1 year ago
10.0
Riad de charme Ă voir
Alisa
1 year ago
8.0
This hotel offers a fantastic breakfast menu, everything was fresh and delicious. The staff were friendly and attentive. The rooms were clean and spacious, and the hotel provides some gowns and sleepers for their guests which is the bonus.
Cons: All hotel rooms should have a full length mirror for their guests. Itâs a quite simple and yet I believe a very essential feature for guests comfort. The breakfast could have some variety to it. Although it was tasty but if I stayed there longer than 3 days I would be bored eating the same breakfast everyday.
Christine
1 year ago
10.0
Konstantinos
1 year ago
9.0
I recently had the pleasure of staying at Riad Noire and I can't say enough about how fantastic my experience was! From the moment I arrived, the staff went above and beyond to ensure I felt welcomed and comfortable. Their friendliness and professionalism made a huge difference in my stay. Every time I interacted with the staff, they were genuinely helpful and eager to make my stay enjoyable. Overall, I highly recommend the Riad Noir d Ivoire to anyone looking for a fantastic getaway. The outstanding service and welcoming atmosphere truly set this Riad apart. Thank you Hamza and to all the wonderful staff for making my stay so memorable! All the best Konstantinos & Aggeliki
Cons: -
Emma
1 year ago
10.0
It was just perfect. Incredible room and venue. The best staff. We stayed three nights and we cannot wait to stay again. The pool area was so relaxing, after the loud chaos of the Medina, it was blissful to walk back in. Book your taxi through the Riad as they will come and pick you up from the taxi drop off spot in the golf cart. Otherwise you may struggle to find the place. Wine cave is the dream! Have a drink at Charlieâs bar and a laugh with Simon! Much love, Emma & Josh
Cons: Nothing. Itâs perfect
Simran
1 year ago
9.0
Frank
1 year ago
8.0
Smukke omgivelser, god spa oplevelse, venligt og imĂždekommende personale
Cons: Om aftenen var der underholdning med pianist i gĂ„rden, dette betĂžd desvĂŠrre ogsĂ„ at der ikke var ro fĂžr efter kl. 23. Det er selvfĂžlgelig en smagssag, men vi har altid holdt af roen i Riadâen (4. gang i Marrakesh), efter en hektisk dag i medinaen. SĂ„ vĂŠr opmĂŠrksom pĂ„ at det, afhĂŠngig af temperament, kan vĂŠre en ulempe.
Kate
1 year ago
10.0
large rooms, nice pool. friendly staff and excellent rooftop
Cons: nothing
pasquale
1 year ago
10.0
Laura
1 year ago
8.0
La localisation de lâhĂŽtel
Cons: Le rapport qualité prix . Beaucoup trop cher . Les finitions laisser à désirer et le propreté aproximative
Daniel
1 year ago
10.0
Staff were great and the room / facilities were great
Cons: Breakfast was a bit simple / not as good as other hotels
ALBERTO
1 year ago
8.0
Es precioso y tiene de todo.
Cons: La mĂșsica alta por la noche procedente del bar
Sama
1 year ago
7.0
The staff was absolutely fabulous and very helpful. The breakfast at the property was really nice, and overall the place was very aesthetic and cool. Overall a good experience. Any issues were smoothed over by the staff. They really made up for any shortcomings with their warmth.
Cons: The property, albeit beautiful, was not well maintained, a lot of staff was on vacation so they were understaffed, which impacted the cleanliness of the place. It wasnât dirty, but not clean enough to feel completely at ease. They were apologetic about it however, however I feel the management should either set clearer expectations, or hire one more staff to help the sole cleaner. The water pressure in the shower was not great, and the tub is unfillable so completely useless, and itâs a great inconvenience to climb over it to get in and out of the shower.
Kylie
1 year ago
9.0
ANASTASIA
1 year ago
10.0
GREAT LOCATION. GREAT STUFF. GREAT ROOMS. GREAT HOTEL. GREAT DECOR.
Christina
1 year ago
10.0
Everything this place is a dream
Franziska
1 year ago
10.0
Perfect! Very friendly staff. Quiet swimming pool. Nice breakfast!
Cons: Nothing
Anne-CĂ©cile
1 year ago
10.0
Le personnel est absolument adorable. Jâai tout aimĂ© dans cet Ă©tablissement. Et les massages sont incroyables.
Thibaut
1 year ago
9.0
Excellente adresse à Marrakech. La situation géographique est trÚs bonne nous n'avons pas eu besoin de prendre de taxi pour aller aux Souks, palais, jardin Majorelle etc. Le cadre est incroyable et dépaysant. Le personnel d'une incroyable gentillesse. Bravo pour ce travail remarquable
Maureen
1 year ago
10.0
Very beautiful, like an oasis in the middle of busy marrakesh. Very quiet, restful & peaceful. The staff was wonderful!! Very helpful!!
Reine Pascale
1 year ago
9.0
Un Riad agrĂ©able et trĂšs calme pour notre sĂ©jour a Marrakech. Tout sâest bien passĂ©, lâaccueil, la courtoisie, le service etc..
Cons: Malheureusement la chambre nâĂ©tait pas trĂšs lumineuse et le Riad nâĂ©tait pas directement accessible en voiture (mais proche de la route quand mĂȘme, nous avons pu presque tout faire Ă pied)
Venancio
1 year ago
10.0
Todo Maravilloso
Sabir
1 year ago
10.0
Tout Ă©tait parfait. Les serveurs. La chambre. La piscine. La nourriture. Un grand merci Ă tous pour cet accueil chaleureux nous nâhĂ©siterons pas Ă revenir et Ă le conseiller Ă nos proches ! Et petite dĂ©dicace Ă Simo avec qui nous avons passĂ© un agrĂ©able moment
Cons: Rien.
diego
1 year ago
9.0
Jennifer
1 year ago
10.0
angela
1 year ago
9.0
Absolutely beautiful. A palace.
Emine Belgin
1 year ago
10.0
Tesis,çalıĆanlar,yemekler her Ćey çok gĂŒzeldi.Uzun bir yolculuktan sonra,tesise girdiÄimizde çölde bir vahaya ulaĆmÄ±Ć gibi hissettik.Yolda rahatsızlanan arkadaĆımızın iyileĆme sĂŒrecinde ellerinden geleni yaptılar.
Laure
1 year ago
9.0
La beauté des lieux et la gentillesse et la disponibilité du personnel. Ils sont incroyablement gentils et sans attente.
Cons: Rien
Alejandro
1 year ago
10.0
La amabilidad del personal es excepcional. Siempre dispuestos a ayudarte. La limpieza del alojamiento es muy muy buena. El desayuno clĂĄsico de ellos tambiĂ©n es completo y rico. La zona de piscina es muy Ăștil en un clima tan cĂĄlido y es una zona preciosa.
Cons: Sinceramente no hay nada que no nos haya gustado. LĂł Ășnico que no entendimos muy bien el uso de los grifos de la ducha, cual era agua caliente o frĂa. Eso podrĂa indicarse mejor para turistas occidentales.
Adams
1 year ago
10.0
During our month-long trip, this was hands down the best place we stayed. Every aspect of the riad is thoughtfully and beautifully curated, with outstanding attention to detail. Every single item in the riad was chosen with care and design in mind. From the welcoming scent as you walk in, to the perfectly heated pool, it truly is a wonderful place. There's a library full of books where any creative person could lose hours, and an impressive wine cellar complemented by a restaurant with exceptional chefs. The dining area features one of the most impressive pianos I've seen, with a pianist playing in the evenings. The staff were kind and eager to accommodate any request, consistently going above and beyond. The room decor was gorgeous and included a Bang & Olufsen speaker, a lovely touch for music enthusiasts like us. On our last evening, we met the riad owner Steve, who shared the story behind all the details in the riad. It's clear that this isn't just a business venture, but an experience he has meticulously crafted, and he's absolutely succeeded. This riad felt like an oasis amid the beautiful chaos of Marrakech.
Asya
1 year ago
10.0
David
1 year ago
10.0
rebecca
1 year ago
8.0
Very friendly staff, great communication before our visit, nice pool area, good breakfast, lovely restaurant, gorgeous rooms, great location.
Cons: We found that from our room we could hear everything in the courtyard, even with all windows and curtains closed. This could just be staff talking quietly, or guests having breakfast, but we could hear every word. In the evenings we found the piano and singer quite tiresome as it was the same every night and we couldnât sleep until he was finished (even when we had a very early flight).
Rezwana
1 year ago
10.0
Our stay here was nothing short of extraordinary. From the moment we arrived, we were greeted with warmth and hospitality that made us feel truly special. The staff went above and beyond to ensure every aspect of our stay was perfect. The Riad itself is a stunning blend of traditional Moroccan architecture and modern comforts. Our room was big, beautifully decorated, clean, and incredibly comfortable. The attention to detail in the Riad's decor was impeccable. The best part of our stay was undoubtedly the service. Everyone was so welcoming, caring, and always had a smile on their faces. Not to mention, the food was exquisite. One of the highlights of our stay was Charlieâs Bar, where we spent our evenings chilling and listening to great music. It was the perfect spot to relax and unwind after a long day of exploring. We felt pampered and cared for throughout our stay. We can't thank Steve, the owner and the staff enough for their exceptional service and hospitality. They truly know how to make guests feel welcome and special. Canât wait to return!
Cons: Everything was perfect
Thomas
1 year ago
8.0
Spacious rooms, beautiful architecture, nice pool, friendly staff.
Cons: For some reason music was played from the bar very loudly throughout the evening until the early hours of the morning - Rolling Stones and the Beatles with the same songs on repeat. We wanted to have dinner at the Riad however decided against it as it ruined the ambience for what would have been an expensive meal. It could even be heard from our room!
sbblondal
1 year ago
9.0
Everything about Riad Noir dÂŽIvoire was good, staff was extremely helpful, communications flawless, facilities excellent. Recommend staying there for sure.
Ying Fai Cynthia
1 year ago
9.0
Celia
1 year ago
8.0
Precioso y muy bien ubicado. Personal muy amable
Cons: HabitaciĂłn muy oscura
Margaux
1 year ago
10.0
Evelina
1 year ago
10.0
Intimate, romantic, luxurious, quaint. Great staff.
steven
1 year ago
10.0
Located in the heart of the medina this Riad is an absolute cool oasis of sophisticated calm with a pool which is suitable for swimming at the and of a hot day and tasteful decor throughout. The staff are fantastic as was service is every respect. The restaurant is also beautiful and the food and wine excellent. Absolutely wonderful.
Cons: Nothing.
Simon HĂ„kan
1 year ago
10.0
VÀldigt bra lÀge, extremt bra service och en vÀldigt lugn och mysig atmosfÀr.
Nikolaos
1 year ago
10.0
Excellent interior design
Eleni
1 year ago
10.0
The hotel is beautiful. The rooms and the surrounding areas are all very nice with excellent decoration. The breakfast as well as the restaurant very good. But most importantly the staff. Excellent service, very polite and professional. Congratulations! Everything was amazing!
Jane
1 year ago
10.0
Beautiful Ambiance . Spacious room, intimate bar, swimming pool area, huge wine library.
Cons: Nothing I didnât like.
FRANCESCO MARIA
1 year ago
10.0
Riad di una incredibile eleganza. Arredato con molta classe, si sposa perfettamente con il contesto. La suite, molto ampia e panoramica allâultimo piano con jacuzzi privata sul rooftop era davvero fantastica. Il personale sempre sorridente e disponibile. La colazione, servita al tavolo, era fresca e molto buona (forse mancava un poâ di salato). Il Riad eâaperto per gli ospiti esterni per la cena. Il parcheggio della Farmacia Larousse (75 dirham al giorno) si trova a 5 minuti a piedi dal Riad. Lo consiglio.
Cons: Nulla
CARLOS
1 year ago
8.0
Very good hotel and staff very helpfull
Arysa
1 year ago
9.0
Struttura in ottima posizione anche se un pĂČ nascosta. Camera davvero spaziosa e ristorante superlativo. Abbiamo cenato a bordo piscina ed Ăš stato davvero sorprendente! Era tutto buonissimo e l'atmosfera era magica.
Cons: Curerei di piĂč alcuni dettagli. La camera era molto pulita ma nel complesso il riad probabilmente richiederebbe delle attenzioni in piĂč in termini di pulizia generale dei dettagli...tipo le tende o la zona del solarium.
Megan
1 year ago
10.0
Tout, le Riad est magnifique! Bien placé, les chambres sont trÚs belles, nous avons trÚs bien mangé! Mais surtout, le personnel est au petit soin et a rendu notre séjour exceptionnel! Nous nous y sentions comme à la maison.
Cons: Rien, tout Ă©tait parfait! Nous avons hĂąte dây revenir
Sabine
1 year ago
9.0
Superb design, very quiet location. Excellent staff: Super friendly and highly professional
Emma
1 year ago
10.0
Amazing stay with fantastic service and staff. Greeted with fizz and macaron and given an upgrade on our room. Canât recommend enough what a lovely and romantic trip this was.
Manfred
1 year ago
10.0
Alexandra
1 year ago
7.0
Easy location and staff were friendly and responsive
Cons: The details felt a bit old and in need of fixing or replacing- lampshades falling off or torn, tiles in the room loose, towels old and need replacing.
Kaspar
1 year ago
10.0
Ultra stylish enclave of chill. Hard to explain, must be experienced.
Solange
1 year ago
10.0
lâĂ©tablissement Ă la fois trĂšs caractĂ©ristique et Ă©lĂ©gant. Lâambiance le soir et le personnel au petit soin et toujours prĂȘt et attentif Ă satisfaire les demandes clients.
Cons: Rien Ă siganler
Francesca
1 year ago
10.0
Riad meraviglioso nel cuore della Medina,un luogo di pace dove sentirsi coccolati.Staff eccezionale,cucina francese e marocchina ottima.Carta dei vini e cocktail bar eccellenti. Hammam tipico marocchino splendido. Anche se per via delle strade molto strette non Ăš raggiungibile in auto membri dello staff sono stati cosĂŹ carini da accompagnarci fino al taxi. Consigliatissimo!
Kannan
1 year ago
10.0
Breakfast was good. Staff were very helpful. Walking distance to all the main places in the Medina.
Anabela
1 year ago
10.0
Este Riad Ă© fantĂĄstico pois tem uma localização que permite aceder Ă s atraçÔes turĂsticas entre 5 a 10 minutos a pĂ© e tem um conforto e uma paz excepcional. O pequeno-almoço era composto por ovos da forma que quiserem, sumo laranja, iogurte com frutas, panquecas, pĂŁo quentinho, tudo delicioso servido com muita simpatia e carinho. Destaco a simpatia de toda a equipa e a comida deliciosa ao jantar que tivemos a oportunidade de experienciar acompanhada de pianista. Para alĂ©m disso este Riad tem uma piscina aquecida com jacuzzi que fez toda a diferença para relaxar depois dos dias de passeio.
Cons: Tudo perfeito, nada a apontar.
Primoz
1 year ago
10.0
Pierre-Louis
1 year ago
10.0
Beautiful, restful but with a vibrant atmosphere
Nina
1 year ago
10.0
Personeel scoort een 10/10. Wanneer je binnenkomt wordt je direct in de watten gelegd. Het ontbijt was inbegrepen en overheerlijk!
Cons: De locatie is midden in de drukte, hier hadden we ons echter wel op ingesteld!
GEMA
1 year ago
8.0
Paul
1 year ago
10.0
Just WOW! This place is one of the best places I have ever stayed in my life. And thatâs no exaggeration. The service is incredible, the people are lovely and the attention to detail is amazing. Everything was just perfect. Stephen was very helpful and was attentive with anything you needed and so were the staff. Incredible experience and Iâll be sure to be coming here many more times. Very humbled and Thank you! đ
Cons: Nothing!
Kerstin.P.K.
1 year ago
10.0
das Riad ist wunderschön im hinteren Innenhof ein toller Pool im vorderen Innenhof ein Wasserbecken, herum die Tische fĂŒr das sehr gute FrĂŒhstĂŒck Abendessen sehr gut, tolle Bar und abends extrem gute Lifemusik Der Besuch des hauseigenen Hamam mit Massage war sehr gut
PAT
1 year ago
10.0
Magnifique riad qui nous attendait à Marrakech : un décor parfait, une cuisine exceptionnelle, une ambiance en soirée assurée avec un pianiste, un barman trÚs professionnel, des serveurs attentionnés et enfin les patrons de l'établissement qui étaient plus que charmants. Nous avons passé 5 jours mémorables. Encore merci !
Cons: Tout Ă©tait parfait !
Daisy
1 year ago
10.0
A
Albin
1 year ago
10.0
Hamza was the best!
Giorgio
1 year ago
8.0
gentilezza dello staff, lo charme del posto
Cons: Un pĂČ maggiore pulizia delle camere, nel tempo hanno secondo me fatto manutenzioni non all'altezza del progetto di base. Direzione riad da rivedere
nekane
1 year ago
9.0
El servicio. Super amable y atentos con todas nuestras necesidades que no fueron pocas...
Davina
1 year ago
9.0
Marie Claire
1 year ago
9.0
Le riad en lui mĂȘme est magnifique et immense, la proximitĂ© des lieux de visite, le personnel notamment Abdul qui est vraiment aux petits soins, la piscine
Cons: Manque de variétés de la carte au restaurant, mais sinon tout était excellent et on apprécie le fait de dßner dans le riad aprÚs une journée bien remplie. Il faudrait mettre des variateurs pour l'éclairage dans les chambres
MELINETTE
1 year ago
10.0
Hannah
1 year ago
1.0
It was beautiful
Cons: Calm and peaceful until itâs absolutely unreservedly not. Please be aware that this review is not a comment on any of the wait staff or helpers. This hellacious stay was the sole responsibility of the owner- a man whose own staff referred to as a âdrunkardâ and a âbad manâ. We settle into our room and out of nowhere the Christian hymn âAmazing Graceâ starts BLARING. Itâs daytime at this point so we essentially ignore it as a quirk. The music eventually turns down. Later, an explicit version of 50cents âPIMPâ starts blaring. Again, we assume itâs a strange misunderstanding of American music. We head down to the bar to get a drink before dinner and meet the very clearly already inebriated man that claims he is the owner. He starts talking at us telling us all about how much money he has, how much money he spent on the riad, how he hates âwoke peopleâ but heâs âfine with gay men but theyâre so much more flamboyant than the lesbiansâ. He insists we tell him our favorite music but then proceeds to forget the questions he has asked already 3-4 times. As weâre trying to extricate ourselves he pulls me, a young female, into him by my hip/waist and shoulder to try to hug/talk to me inches away from my head. We should have known then, but instead write him off as a drunk weird old man who will surely go to bed soon. Nope. For the next 3.5 hours, he essentially tortures the guests of his riad and restaurant by blaring the music then having it turned down by his staff every 30 seconds to 2 minutes. Up and down all night. Several male guests have complained by this point as Iâm assuming all the females feel unsafe. The staff apologized profusely and tells us they canât unplug the wifi, take the iPad controls away, or anything else because âhis is the ownerâ. One guest says he will call the police but the French manager says this has been done before lots of times but he just pays off the police and gets away with it all because âhe owns the riadâ.
Mariana Silva Amaral
1 year ago
9.0
Brice
1 year ago
10.0
Riad merveilleux. On est coupé de tout. Dépaysement total.
Rosangela
1 year ago
7.0
Ottima la colazione, posizione della struttura abbastanza centrale
Sara
1 year ago
9.0
Atmosfera, arredamento, personale , tutto perfetto
Maria
1 year ago
10.0
Quelle parenthĂšse que celle de ce Riad. Au cĆur de la vieille ville et Ă 15 minutes Ă pied de la cĂ©lĂšbre place, la dĂ©coration est dâun trĂšs grand raffinement. Jeff est un hĂŽte attachant, soucieux du dĂ©tail et trĂšs attentionnĂ© qui sâassurera quotidiennement que vous ne manquez de rien. Une belle complicitĂ© avec son Ă©quipe anime le Riad. Abdel vous ouvrira les portes du Riad avec son plus grand sourire et Abderahim dotĂ© dâune chaleur humaine hors norme et dâun professionnalisme imparable vous fera sentir chez vous. Chaque personne du staff nâa rien Ă envier au service du Ritz ! Dans ce bel hĂŽtel, vous disposez dâune piscine chauffĂ©e intimiste et dâun bar Ă la dĂ©coration aussi fine que le reste de lâhĂŽtel. Un service de restauration est assurĂ© sur place, le petit dĂ©jeuner est dĂ©licieux ! Un piano Ă queue hors du commun, une cave Ă vin Ă la pointe de la technologieâŠje vous laisse dĂ©couvrir les secrets de cet hĂŽtel. Câest une belle performance dont font preuve Jeff et son Ă©quipe que je ne manque pas de saluer par ce message !
Cons: Walou
Florentina
2 years ago
10.0
Federica
2 years ago
8.0
Il riad Ăš molto bello e si catapultati nel Marocco lussoso
Cons: La posizione del riad Ăš troppo defilata rispetto alle vie piĂč turistiche, e per arrivarci bisogna passeggiare per un bel po' all'interno di vicoli angusti. La colazione non si puĂČ scegliere e viene portata al tavolo senza neppure chiedere se si hanno intolleranze o allergie. La qualitĂ della colazione Ăš comunque buona
Pasquale
2 years ago
10.0
The Riad is amazing and the stuff is incredible Everything was perfect and very close to the main attractions
Cons: the music can be played until midnight in the restaurant but it was not an issue for us
Eva
2 years ago
6.0
Plays nice music in the eveningâŠ
Cons: Cleanliness⊠dark rooms :(
Dominique
2 years ago
10.0
gerard
2 years ago
10.0
Tout
Cons: Rien
Nicole
2 years ago
9.0
Sandra
2 years ago
8.0
Emile
2 years ago
10.0
đŹđ§ Good communication from the hotel before arriving. Booked the hotel transfer which ran smoothly and then arriving at the Riad it was amazing. Beautifully done, lovely staff and a great atmosphere and experience with easy walking distance to explore the city.
Cons: It was all great, one negative point was my bath was so deep that I could only fill it half way before the water went cold, but it is a deep bath and I soon got over it.
Nur
2 years ago
9.0
Ăalısanlar mĂŒkemmeldi huzurlu bir otelđ«¶
Anthony
2 years ago
10.0
sanah
2 years ago
10.0
Magnifique ! Un havre de paix au cĆur de la MĂ©dina ! Personnel au top du top !
Cons: Rien
RAFFAELE
2 years ago
10.0
Riad eccezionale, superiore a tutti. Gentilezza dello staff, piscina, colazione, posizione. Niente da dire ,assolutamente consigliato. Abbiamo soggiornato nella camera Gazelle, piccolina ma curata.Ricevimento da voto 10, molto utile anche per gli SMS a cui risponde subito durante la giornata per fornire eventuali consigli. Davvero personale speciale. Nota di merito in piĂč per il pianista che fa dei veri concerti mooolto piacevoli durante la cena o per tutta la cena. Bravi!
Cons: Mah, non lo dico mai , ma stavolta davvero tutto perfetto, veri professionisti, tutto quanto, personale e architetto-arredatore.
Christian
2 years ago
9.0
Raquel
2 years ago
8.0
Richard
2 years ago
10.0
Dawn
2 years ago
8.0
Stéphane
2 years ago
8.0
Jessa Joy
2 years ago
10.0
Good communication from the staff since the day of booking till we arrive at the location. All needs are provided by the staff and the place itself is more than we can imagine in a Riad. Fatah also did an excellent job of getting us a private tour for the sunset dinner experience in Agafy Desert. All the staff did an excellent job during our stay
Cons: Location is within the local houses and I find it scary specially going home late at night with random people loitering around the area
Khaled
2 years ago
10.0
Emma
2 years ago
9.0
Fantastic staff, very helpful and friendly.We visited during Ramadan which must be a challenging time for the staff but the level of service was exceptional all round. Great location within the Medina, within walking distance of the souks and historic sites. Beautiful decor and good facilities in a small but exclusive feeling Riad. Restaurant excellent for evening meals and also a lovely complementary breakfast. They also provided assistance with transfers, tours and activities which was much appreciated. Spa also provided a fantastic Hamman treatment and a first class massage.
Lagertha
2 years ago
9.0
Lucy
2 years ago
8.0
Good location, friendly staff.
ĐĐ°ĐșŃ
2 years ago
10.0
Azim
2 years ago
10.0
Everything was brilliant. If only we stayed here longer and the price just a tad bit less. Overall the experience was amazing. The stuff was very accommodating.
Cons: If only the price just tad bit less, but still it was good!
Marlene
2 years ago
10.0
Qualidade das instalaçÔes; Simpatia dos funcionårios.
Maria
2 years ago
9.0
Beautiful Riad with amazing staff
Cons: Wine was very expensive and website says all wines available by the glass but that wasnât the case
sarah
2 years ago
10.0
The facilities were brilliant, we had the most amazing massages, the room was simply outstanding with very particular attention to detail and every request we had made had been catered for perfectly. Our room had a private decking / hot tub area which was lovely. The food is excellent but the best thing about the hotel is the staff - they go above and beyond to make sure you have the best time and I wouldn't hesitate in returning, Thank you!
Cons: Everything was literally perfect.
Natalie
2 years ago
10.0
Charming riad, beautifully appointed and very comfortable. A lovely little oasis in the chaos of Marrakech
Cons: Like all places in Morocco itâs smoker friendly. While I had a non smoking room, the smoke from those smoking in the restaurant or on the balcony of the room next to me drifted in
Christopher
2 years ago
8.0
Good comms pre arrival. Met from our transfer with golf buggy to take us to the hotel. Welcomed with Morrocan tea/ macaroons which were great. The Riad is definitely bordering on top 5star quality. The architecture within is stunning, lovely décor/art work, tidy, clean with a good pool/Jacuzzi, sunbathing facilities on the roof and areas that you can relax in. Bar was good with pretty much anything you would want, if you have cash to burn and like the finer things in life you would probably love this place (has its own stocked wined cellar). Our room was the fox room which was great and we enjoyed the wood fire that they will light for you each night if you wish. When we had dinner with the hotel it was Lovley (a tad pricy though). Staff were very pleasant and helpful. Place is located perfectly within the Midena, 10 mins walk to markets & 15mins walk to main square. 3min walk to taxi rank. Overall, very pleasant stay, would return if staying in Marrakesh.
Cons: As per the culture in Morroco, they see you as rich and on holiday, so are looking to make cash out of you. This happens everywhere in the city from the markets to the tours you go on. This includes the hotel. The only issues we had was that although lovely and it created a nice atmosphere, every night for dinner between 6-10.30pm mon-Thurs & 6.30-11.30pm the hotel plays live music. A pretty good pianist. However, due to the acoustics of Riad this is very loud, if you want an early night.. well youâre not getting one. If youâre there for a good time and happy to stay up drinking and partying then, again, you will probably love the place. We were unaware of this but this also seems to be the culture here they get up late and stay up late. Also be aware, they probably wonât bring this to your attention: 1. All prices advertised in the Riad are subject to tax (20% on spa treatments and 10% on food/drink) this is not clearly advertised. 2. They will charge you heavily for water (45MAD), you can get water around the corner in the market for about 10 MAD. Anywhere I have stayed in countryâs over the world where you canât drink the water supplies guests with water free of charge, here doesnât seem to provide. Unfortunately we overheard a pretty heated argument (shouting) between the staff and a customer who obviously was unaware of the above!!
mandy
2 years ago
7.0
Staff
Cons: Dark rooms uncomfortable beds
Christian
2 years ago
9.0
Location - quirky
Joanne
2 years ago
9.0
Good location. Decorated beautifully. Traditional Riad style. Service was great and staff were very attentive. Massage was fantastic.
Cons: One night music was very loud until early hours. This only happened once and staff did turn it down when we complained
Anna
2 years ago
10.0
Sarah
2 years ago
9.0
The Staff was the best thing in this riad, they made the whole experience worth it Hayat , Mohammed ,Aziz, fattah, Bader all of you .. thank you for the hospitality , the generosity and the high standard manners I felt like I was with my family đđ The interior was stunning.
Cons: The only unfortunate thing was the noise If you are someone who sleeps early or looking for a quiet place .. thatâs not the place for you . Music is laud till 11:30 -12 You can hear everything literally everything .. plates.. spoons .. ppl talking and thatâs the case in most of the riads, the experience of a risd is beautiful but not for 6 nights 2 to 3 nights is enough I guess . plus the loud music which was very annoying and disrespectful for us ppl who need to rest and the neighbors especially itâs in the middle of an old neighborhood in the old town .
Ludo
2 years ago
9.0
Dana
2 years ago
10.0
A magical oasis with exceptional attention to detail and friendly staff who are truly lovely!
Marie Laure
2 years ago
10.0
Christian
2 years ago
6.0
La situation en plein Marrakech
Cons: 1. on nous a dĂ©bitĂ© +/- 120⏠de plus que le prix affichĂ© sur booking.com avec lâexplication que câĂ©tait un problĂšme de conversion. Ce qui ne doit pas ĂȘtre un souci pour le client. Finalement nous avons reçu un crĂ©dit de la part du propriĂ©taire, mais le staff nâĂ©tait pas au courant jusquâĂ ce quâon les prĂ©vienne au check-out. 2. En rĂ©cupĂ©rant nos bagages pour partir, Hayat devait nous faire un crĂ©dit sur notre carte Visa de +/- 30âŹ, qui mĂȘme en passant la Visa dans le terminal, nâont jamais Ă©tĂ© crĂ©ditĂ©s. Donc je suppose que la transaction a Ă©tĂ© annulĂ©e aprĂšs notre dĂ©part. 3. Les draps du lits Ă©taient dĂ©chirĂ©s 4. Une des trĂšs belles chaises dans la chambre Ă©tait cassĂ©e, de maniĂšre quâon pouvait dĂ©chirer les vĂȘtements 5. La douche Ă©tait compliquĂ©e (eau chaude/froide et pression) 6. Comme lâespace restaurant est ouvert vers le haut, il faisait trĂšs froid le matin et il fallait manger en doudoune 7. Les prix du menu-dĂźner sont « lĂ©gĂšrement » exagĂ©rĂ©s 8. Lâaccueil avec des macarons (certes trĂšs bons), au lieu de petites pĂątisseries marocaines, seulement parce que le chef est français 9. Lâanimation trĂšs bruyante le soir. Si on avait chantĂ© bien au moins, cela aurait Ă©tĂ© une toute autre histoire Pour terminer, attentes trop grandes pour grosse dĂ©ception. En tant quâagent de voyage, je ne recommanderais pas lâĂ©tablissement. DĂ©solĂ©
Raffaella
2 years ago
10.0
Une pĂ©pite dans la mĂ©dina. Un superbe riad restaurĂ© avec Ă©normĂ©ment de goĂ»t, un personnel trĂšs serviable, attentif, souriant, nous n'aurions pu espĂ©rer mieux pour passer un aussi bon sĂ©jour !! Et encore... Un trĂšs bon restaurant avec une ambiance trĂšs romantique, une cheffe marocaine et un chef français, tous les deux mĂ©ritants, Francky le pianiste et chanteur trĂšs talentueux, un rooftop pour profiter des beaux jours, une piscine, un SPA, un bar, une magnifique cave Ă vin, une voiturette pour vous amener dans les alentours jusqu'au taxi, tout est pensĂ© pour le bien-ĂȘtre du client. Le riad est situĂ© Ă 15 min Ă pied de la place Jemaa El-Fna dans le quartier animĂ© de Bab Doukkala.
Cons: La télévision n'a pas fonctionné durant toute la durée du séjour. On peut fumer partout dans le riad, probablement du fait qu'il est spacieux et de son patio ouvert sur le ciel. Toutefois il serait à mon avis plus judicieux de limiter à certains endroits.
Annapoorani
2 years ago
10.0
Owner Stephen and all staff, special shout out to Aziz and Mohammad. Breakfast was yums. Had dinner one night, with candles and wood fire going, it was so romantic and perfect for our anniversary. Sadly we missed Frankie playing the piano that night as he was off with a cold but had beautiful background music. Spent every night in the bar by choice, with good company and music. The building is beautifully restored. The Room was beautiful and we slept well every night. We loved our private terrace and hot tub. We used it everyday day. Just want to say thank you for the memories.
Rob
2 years ago
10.0
Siva
2 years ago
10.0
The riad was luxurious, beautiful and had lots of character. We got upgraded and our room was stunning, probably one of the nicest rooms I've ever stayed in. The staff were also extremely helpful, helping us with booking restaurants and sorting out our travel to visit places. The breakfast was really good too. Overall it was a 10/10 experience!
Cons: Nothing
BOST
2 years ago
8.0
L'accueil trÚs chaleureux, la décoration, la propreté et la situation géographique. Le hammam et massage
Cons: Pas d'orange pressée au petit déjeuner Jacuzzi commun pas trÚs chaud Pas de serviette pour le hammam, obligé de s'essuyer avec le peignoir qui était donc mouillé aprÚs le massage
Mariam
2 years ago
9.0
TrÚs beau Riad, confortable, décoré avec goût, intimiste (peu de chambres et suites)bien placé dans la médina proche place Jemaa El fna. Personnel attentionné et professionnel. Animation musicale le soir de qualité( pianiste/ chanteur de blues).
Guzel
2 years ago
10.0
Beautiful place, old building, amazing interior design
Cons: All well
laurent
2 years ago
7.0
DĂ©coration et ambiance chaleureuse avec piano bar
Cons: Ătat gĂ©nĂ©rale de la chambre qui nĂ©cessiterai un lĂ©ger rafraĂźchissement
Paola
2 years ago
10.0
Andreea
2 years ago
10.0
The staff & service were incredible, shout out to Jazouli who was absolutely amazing, above and beyond service. Made every single day better! Also shout out to Franky, the pianist/artist in the riad. He is incredibly talented and always so entertaining. The riad is an incredibly well curated place, very stylish with an amazing bar, stunning pools, and reading area. The rooms are amazing, exceeded our expectations. The breakfast was delicious as well. Riad restaurant is amazing, Michelin star restaurant, our best meal in Marrakesh. Also my partner organised a few surprises for me as it was a birthday trip and Hyatt went above and beyond to made sure everything was perfect prior to our arrival. Overall an amazing experience, 10/10. We will be back.
Trgp
2 years ago
9.0
DecoraciĂłn e instalaciones preciosas. Cuidan todos los detalles. El desayuno te lo pueden adaptar a tus necesidades.
Cons: El servicio de traslado al aeropuerto, es excesivamente caro.
Sylvain
2 years ago
10.0
Antonio
2 years ago
10.0
Todo.
Dominika
2 years ago
10.0
We had a wonderful time in Marrakech. Our Riad/hotel was excellent. The staff was extremely friendly and helpful. The interior design is absolutely beautiful, obiviously a lot of attention was paid to create this amazing character. The breakfast was great served by the pool. Superb sound system in the bar area with carefully selected music by Stephen made a wonderful atmosphere. The location is perfect. Loved it. Highly reccomend it.
Antonio
2 years ago
10.0
Todo
Kornela
2 years ago
7.0
A beautiful Riad. Very tastefully appointed with quality furniture and interesting objet. The staff are superb and very helpful if you need any assistance with your daily plans.
Cons: The problem we found was the noise from the diners below our room and music from the bar at late hours. We were woken at 1 and 2 in the morning on one night. The next night 14 diners were only just sitting down to dinner at 11pm. We did not get to sleep until close to 1am. Whilst we appreciated the owners efforts to make things up to us by offering us a room upgrade and free dinner on our last night we feel we should point out to anyone who values a good nightâs sleep that this Riad may not be the place to get that unless they pay up for a suite around the swimming pool area.
Gaelle
2 years ago
10.0
En plus du cadre magnifique et apaisant, le personnel Ă©tait dâune bienveillance remarquable. Ils Ă©taient particuliĂšrement dĂ©vouĂ©s, aux petits soins et attentionnĂ©s envers nous et notre mamy. Ils ont contribuĂ© en grande partie Ă la rĂ©ussite de notre sĂ©jour !
JLD
2 years ago
9.0
Perfect location to visit Jarins Majorelle
Leila
2 years ago
10.0
Bruna
2 years ago
9.0
Baris M
2 years ago
9.0
This Riad is located perfectly in a good spot, away from the hustle & bustle of Medina but close to many attractions at the same time in a quiet area. We love good food and Oban restaurant inside Riad Noir D'lvoire had a Michelin star chef and food quality was great. Both French & Moroccan style cuisine was delicious. We also loved the breakfast. The staff was quite helpful and service was excellent. They have a good selection of wines in their cellar. The Riad is 20-25 mins walking distance to Jardin Majorelle, Yves Saint Lauren museum and Jemaa el-Fnaa. It's also quick to leave the medina to get a taxi for other places.
Cons: The weather was a bit polluted in January in Marrakesh, plus the exhaust of the motorbikes in narrow streets made it difficult to breath. But this is not the hotel's fault.
Giulia
2 years ago
10.0
Ho soggiornato in questo fantastico Riad per le festivitĂ del periodo natalizio, niente da ridire tutto perfetto.
Cons: colazione un po' scarsa
Nightcolours Lda
2 years ago
10.0
JĂĄ viajei mundo, conheci lugares incrĂveis., jĂĄ desfrutei de hoteis e resorts incrĂveis. Reservei o Riad Noir D'voire, pouco sabendo, sabia apenas que recebiam bem. Deparei-me com uma casa deslumbrante e imponente, com promonores de arte e decoração fabulosa, com um charme de um palacete de reis, com uma harmonia e frequĂȘncia espiritual magnĂfica. As suites sĂŁo fantĂĄsticas e decoradas ao promonor, tudo funciona na perfeição. DispĂ”em de 2 piscinas com jacuzzi, onde desfrutei um bom vinho da adega privada, em relaxe, e sem barulho. FuncionĂĄrios simpĂĄticos, pequeno almoço caseiro bem confecionado, refeiçÔes glamourosas, com classe ao som de um piano de cauda e o seu fantĂĄstico pianista, todos os dias.. Tive o privilĂ©gio de conhecer o proprietĂĄrio, charmoso, uma pessoa fantĂĄstica com uma disposição magnĂfica, bem como o seu simpĂĄtico gerente super profissional e educado. Resumindo estes 4 dias, foram simplesmente MagnĂficos. Recomendo, a ficarem neste Raid, vĂŁo amar, e namorar muito com classe, glamour, simpatia e um serviço dos melhores que me aconteceu em tantos destinos. Fiquei fĂŁ... adorei... amei
Fabio
2 years ago
10.0
Joana
2 years ago
9.0
dos empregados, sempre disponĂveis para ajudar e muito eficientes perante as nossas diversas solicitaçÔes. serviço impecĂĄvel, obrigado a todos!
Cons: algum barulho atĂ© tarde por causa da mĂșsica no bar
Veronica
2 years ago
10.0
We felt very well looked after by the extremely pleasant and attentive staff. Beautifully restored building. Very large and comfortable rooms.
Connie
2 years ago
10.0
The experience was so serene and felt like an oasis from the hustle bustle of the medina. The front desk, staff, and owner were all so friendly and welcoming, they even upgraded us to an insanely nice room, probably the best my partner and I have ever been in. We absolutely would return.
bruno
2 years ago
9.0
Tres beau riad! Le personnel etait juste adorable!!p
Jacquie
2 years ago
10.0
Such a romantic riad, with the most gorgeous rooms & bathrooms. Warm, friendly, helpful staff
Zook
2 years ago
10.0
MihaTheOne
2 years ago
9.0
Amazing service in a wonderfully restored riad with classy sound system and very upmarket/elegant feel!
Cons: Some cracked tiles in the room, and not perfectly maintained pool.
Chris Turner
2 years ago
10.0
Breakfast great. staff so helpful friendly and wanting to please wonderful ambience, amazing decor and taste and design every detail thought through
Cons: Lighting not sufficient in bathroom area to see A little cold at times in Resturant but it was cold outside
Geraldine
2 years ago
9.0
La suite panthÚre est exceptionnelle, avec son rooftop et jacuzzi privé, son immense salle de bain et feu ouvert dans le salon. Le personnel du riad était d'une extrÚme gentillesse.
Cons: Petit bémol pour le petit-déjeûner, pareil chaque matin et qui manquait de choix à mon goût. Pas de salé par exemple, mais je n'ai pas demandé non plus...
Barbara
2 years ago
1.0
Il fsut arreter de m envoyer ce mail car vous savez ou vous devriez savoir que je n ai pas sétournée dans cet etablissement!!!!
Roberto
2 years ago
10.0
Curatissima nei dettagli. Gestore e personale presente nel Riad molto professionali e cordiali
Cons: Tutto positivo
Madhur
2 years ago
9.0
ELAINE
2 years ago
9.0
Chameau and elefante suites were spacious and beautifully decorated as well as comfortable. The staff were extremely friendly and helpful. Would definitely recommend the Hammam also.
Cons: Guests should be aware that there is live music until 11pm each night
Marcus
2 years ago
10.0
Ich hatte noch keine Vergleichsmöglichkeit mit anderen Riads, aber das Noire DÂŽInvoire wird man vermutlich nur schwer ĂŒbertreffen können. Sehr guter, zuvorkommender und freundlicher Service, einzigartige AthmosphĂ€re, wunderschöne stylische und marokkanisch geprĂ€gte Einrichtung mit Geschmack und Flair - ein perfekter europĂ€ischer Boutique-Stil gemixt mit orientalem Lessez-faire-Charme. Wir waren begeistert und fĂŒhlten uns wie erhofft in 1001 Nacht. Hervorzuheben die hervorragende KĂŒche, das GefĂŒhl aufgrund weniger GĂ€stezahlen (es sind nur 7 Zimmer bzw. Suiten) das Riad fast fĂŒr sich allein zu haben, das der (2.) Pool im angeschlossenen Nachbar-Riad im Winter offen und ausreichend geheizt war (sogar der Wirlpool funktionierte einwandfrei) und die sehr sauberen RĂ€umlichkeiten mit der stimmungsvollen Beleuchtung (viel Kerzenschein und romantisches Licht). Ebenfalls hervorzuheben ist das fast schon traumhafte Hammam und Massageerlebnis der 2 betreuenden Damen, bei dem man sich danach sprichwörtlich wie neu-Geboren fĂŒhlt. Der Hol-Bring-Service vom und zum Flughafen war absolut zuverlĂ€ssig und in-Time (Ja, es geht mit dem Taxi billiger, aber nicht so perfekt). Das ausgesprochen nette und höfliche Personal ist sehr diskret und sehr gemĂŒht, nicht zu aufdringlich zu erscheinen - so muss es sein, wenn man sich als Paar wohlfĂŒhlen möchte. Man hat uns beim Check-In das komplette Riad prĂ€sentiert und uns auf Nachfrage z.B. sogar den Kamin im Zimmer entfacht (ein Traum). FrĂŒhstĂŒck auch aus unserer Sicht sehr, sehr lecker, aber natĂŒrlich französisch (wir hatten nichts anderes erwartet). Auf Nachfrage gabe es Zugaben (Ei, Brot u.Ă€.) oder Alternativen zum Kaffee bzw. Tee. Sehr löblich: Die Nachtruhe zwischen 0 Uhr und 7 Uhr frĂŒh war gegeben, keine Weckrufe der Moscheen als auch Verkehr oder laute Nachbarn zu hören. Auch wenn wir gern immer neues Probieren, hier wĂŒrden wir glatt ein 2. Mal buchen! Danke an das Managment und das Team, perfekter Aufenthalt!
Cons: Fast nichts. Die Toilette war etwas zu dunkel beleuchtet (getrennt vom Bad), etwas zu kleine Bad-Spiegel (Chameleon Suite), die Wannendusche war durch den knappen Vorhang etwas beengt, was zudem schnell zu einem feuchten Teppich davor fĂŒhrt (könnte ein Problem nur dieser Suite sein). Die eine oder andere Steckdose fehlte, bzw. war schon durch Lampen belegt (Bad und Bett). Im Gegensatz zum perfekten Service am Abend wirkte das Team am Morgen ein klein wenig unsortiert bzw. verschlafen.
Alexandro
2 years ago
10.0
Menantaud
2 years ago
9.0
Tres beau riad avec super déco et personnel au top seul défaut , un peu difficile d'acces
Shanqun
2 years ago
10.0
John
2 years ago
10.0
Very luxurious rooms and the best service Iâve had in Marrakesh. Nicely finished
Rehan
2 years ago
8.0
Amazing Riad, although hard to find, especially in the dark. Stunning inside, great host and staff are truly amazing. The room, food, breakfast and facilities are outstanding. The bed could do with updating slightly is the only niggle which stopped it being a 5 star.
DIMITRIOS
2 years ago
10.0
Rasmus
2 years ago
10.0
The service was definitely of the highest level! I really recommend to book the transfer to/from the airport since regular taxi will not be able to drive you all the way to the Riad via the narrow allies. Instead the transfer you book directly with the Riad will include a switch from cab to a kind of golf car which is an experience in its self. đ The atmosphere and staff are very service minded and polite. I had the opportunity to enjoy the dinner during my first night and I took the options made by their new French Michelin chef. It was amongst the most delicious meals Iâve ever had. Mushroom ravioli, saffron risotto with seafood and then the pavlova. Amazing all over! And the staff is always making you feel very well treated. Really cool room designs. And itâs nice and quiet during nights. I would definitely recommend this place and would love to come back one day. Thank you!
Maurice
2 years ago
10.0
Riad Noir d'Ivoire is a jewel in Marrakech's crown, offering an unrivaled blend of culinary excellence, impeccable service, architectural splendor, delightful cocktails, and luxurious accommodations. Our five-night stay was a symphony of sensory delights, and I left with cherished memories that will undoubtedly draw me back to this extraordinary riad. Whether you seek cultural immersion, culinary adventures, or simply a respite from the ordinary, Riad Noir d'Ivoire is an experience that exceeds every expectation.
Sam
2 years ago
8.0
Damien
2 years ago
9.0
Amy
2 years ago
10.0
Breakfast was fabulous and the staff were very friendly. Nothing was too much for them to make your stay as comfortable as possible.
Nadica
2 years ago
9.0
Pablo
2 years ago
10.0
Kees
2 years ago
8.0
Silvia
2 years ago
9.0
El detalle en cada estancia es increĂble. Una decoraciĂłn cuidada y una atenciĂłn extraordinaria
Cons: QuizĂĄ la ubicaciĂłn no es fĂĄcil de encontrar
Ralph
2 years ago
10.0
Beautiful Riad; very helpful and friendly staff.
Marco
2 years ago
9.0
Meredith
2 years ago
10.0
In the heart of Marrakech's Medina, an unmarked door beckons visitors to the peaceful embrace of Riad Noir d'Ivoire. From the outset, guests are surrounded by its tranquil aura and are welcomed with the unparalleled warmth of its staff. Throughout the property, unique treasures are strategically placed, echoing tales of Moroccan culture. The harmonious fusion of traditional and modern aesthetics offers a deep immersion into Marrakech's spirit. Following a recent earthquake, the tenacity and dedication of the staff were striking, ensuring guests experienced an undisturbed retreat. Steve, the enthusiastic owner, adds a touch of vibrancy with music from his impressive sound system, making evenings all the more memorable. The dining experience is elevated with their new Michelin-inspired menu, where the chef masterfully combines diverse textures and flavors, producing dishes that tantalize the palate. Meanwhile, Abdessamad, the mixologist, crafts cocktails that are not just beverages but stories in a glass, reflecting his undeniable expertise. Frankie's melodious renditions further illuminate the nights, turning simple moments into lasting memories. Such was the allure of the Riad that our initial stay naturally extended, a testament to the indelible impressions and bonds created. Extending gratitude to Moussa, Simo, Aziz, Mohammed, Abdel, Hamsa, Badir, the meticulous housekeeping team, the hammam specialists, and massage therapists, each contributing to the Riad's magic. Their consistent kindness and professionalism, even in challenging times, were exemplary. To sum it up, Riad Noir d'Ivoire isn't just an accommodation; it's an enriching experience. With a mosaic of cherished memories crafted, we eagerly anticipate our return.
Cons: It was 100% perfect and I wouldnât change a thing.
MARIA LUISA
2 years ago
8.0
The staff was very kind and friendly, they were extremely accommodating and met all our requests above and beyond. The streets at the Medina are a bit confusing and they walked us to a few of our meeting points for tours and excursions. They set up the fast track at the airport and the transportation for our arrival and departure. Finally, the kitchen is really good, we enjoyed our breakfast every morning with a lot of peace and quiet. The bar is really good and dinner was delicious.
Cons: The facilities, especially the shower in our room need a bit of updating, the shower head was not fully functional and the drain was very slow. The light in the room also could be a little bit brighter as we needed to keep de shutters closed as there was no real privacy.
Emma
2 years ago
10.0
The Riad was absolutely stunning in a fabulous location.
Cons: Nothing
Denise
2 years ago
10.0
Fabrice
2 years ago
8.0
Mohamed
2 years ago
10.0
Franck
2 years ago
10.0
Un endroit de rĂȘve en plein cĆur de Marrakech avec un personnel au petit soin.
Dina
2 years ago
10.0
MARIA LUCIA
2 years ago
10.0
After getting in touch with Stephen (due to the unfortunate earthquake), he shared a video of the condition of the Medina and the Riad, then I felt re-assured that my travel plans to Marrakesh would remain the same and this was a great desicion. My sister and I arrived to Riad Noir dâIvoire for 4 nights stay. This is a hidden gem in the middle of Medina, the historical center of Marrakesh. I immediately felt in love with the Riad and the facilities, the rooms were extremely clean and designed with a wonderful Moroccan taste, there are comfortable beds and a nice housekeeping team taking care of the daily service. A wonderful Spa and Hamman! This was my highlight! Miss Heouria did a wonderful Hamman and a very relaxing massage, she is lovely and I had to do twice during my stay Hamman as she was great! Wonderful breakfast , lunch and dinner in the Riad restaurant, Aziz (waiter), he was always ready to assist during our meals and then Abdel and the concierge team at the receptionâŠ. big kuddos to them for their patience, as we attended a wedding in Marrakesh and we were returning very late at night to the Riad and they were always available to assist us with transportation to the city or outside the city and/or the buggy to bring us back to the Riad from the parking area! I loved this, quite convenient to be honest!!! You have to use the pool! Is just amazing and beautiful area to rest and disconnect after a long walk in the craziness of the Souks
Cons: Unfortunately, I had to leave the property :-(
2 years ago
1.0
Did not come Wanted to cancel due to earthquake. Nobody called be back
Cons: Poor PR
FREDERIC
2 years ago
8.0
TrĂšs beau Riad, nous avions eu la chance dâetre surclassĂ©s dans une tres belle chambre, malheureusement ça nâa pas durĂ© Ă cause âŠ. Du tremblement de terre la premiĂšre nuit. Ceci dit lâhotel nous a donnĂ© une autre chambre plus sure et pas endommagĂ©e (quelques fissures qui seront rĂ©parĂ©es sans aucun doute) Le personnel a ete adorable, toujours prevenant, souriant, etc. Un vrai plaisir. Surtout reservez le taxi via lâhotel depuis lâaeroport, sans quoi vous aurez du mal Ă trouver la 1ere fois. Lâhotel est Ă 10min a pieds du nord de la medina, et 15min du jardin majorelle. Tres bon emplacement. Vous lâaurez compris, notre sejour a ete particulierâŠ.le tremblement de terre nous a quelque peu perturbĂ©s mĂȘme si nous nâavons pas eu de problĂšme en particulier. La Medina n'a globalement pas Ă©tĂ© severement touchĂ©e. Tout fonctionne normalement.
Nancy
2 years ago
10.0
When selecting a property for our destination in Marrakesh, I spent numerous hours comparing hotels and riads based on location, amenities, experiences based on reviews, and price.This riad always came on top based on all these factors and we couldnât have been more pleased with this choice.Our vacation incl the Burj al Arab in Dubai (7 star hotel),and a Seabourn Cruise(6 star cruise)and I have to say the riad came in second amongst the three. The service is impeccable and their mantra is anything you want anytime you want it. You will be hard pressed to find alcohol in Marrakesh so the added bonus of their mixologist in Charlies Bar, and their extensive wine list really hit the nail on the head for us. Stephen the proprietor was a most welcoming host, and we really enjoyed having cocktails and chatting with him. He is by far one of the most interesting persons we have met in a long time. He is getting a Michelin star chef to take over the kitchen in a few weeks. He has a great attention to luxurious details throughout the riad and you will see it in the Christolphe dinner cutlery,candle holders, and accessories throughout the main areas of the riad. The Bang and Olufsen sound system allows guests to use their phones to stream music to their own rooms. The hammam and spa on site was so convenient. We did the package which included the hammam scrub down and a massage. The ladies were great and did a wonderful job. It was nice to do that and then relax by the pool which also has a jacuzzi. You could also have refreshments or food by the pool as well. some of the highlights include the extensive priceless book collection in the library, the super thick towels in the guest rooms, routine changing out the bed linens daily, concierge that will help you get anything you need done, a golf cart to come get you and your luggage, greeting you at the riad when you check in with champagne and treats, and etc. The price to stay here was amazingly reasonable!
Gerald
2 years ago
9.0
Claudia
2 years ago
10.0
Soggiorno meraviglioso in Riad strepitoso! Dal vivo Ă© ancora meglio che in foto. Il proprietario Ă© una persona magnifica e ci ha trattato come amici! TornerĂČ
Allison
2 years ago
10.0
We chose Riad Noir d'Ivoire firstly for its location in the Medina and because of the wonderful photography. We couldn't have been happier when we arrived. From the moment we walked through the doors we were treated like Royalty. Abdel on the desk and Aziz gave us a drink to welcome us and a quick tour of the Riad. We were told we'd had a room upgrade, and wow what a room, truly luxurious, wonderfully air conditioned and extremely comfortable. After a quick look around locally we decided to have dinner at the Riad. Fabulous food served next to the pool, great atmosphere and wonderful service. We were lucky enough to meet Stephen the owner over drinks to thank him for the upgrade. He was charming and made us feel very welcome. Overall we couldn't recommend Riad Noir d'Ivoire enough. The staff were fabulous, accomodation luxurious, spa and pool just what you needed on a hot day, amazing food and drinks in Charlie's bar. Three days we'll never forget. Thankyou Abdel, Aziz, Seymour, Hamza, the housekeeping ladies and of course Stephen. See you again. Charlie and Allison
Cons: Honestly have nothing negative to add.
Chris
2 years ago
9.0
Excellent breakfast, staff were super, decor splendid, great location.
Starts From
$432.00 / night
31â33, Derb Jdid, Bab Doukkala, Marrakech, Marrakech, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
Client Satisfaction
24/7 Support
Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com